user_query
stringclasses
23 values
bot_response
stringclasses
23 values
resolution_category
stringclasses
2 values
confidence_score
float64
0.7
1
text
stringlengths
190
327
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.763831
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.7638308930625591
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.980021
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.9800213780402324
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.856189
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8561891625353382
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.751844
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.7518436794583496
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.701171
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.701170760119186
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.915005
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9150049363420116
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.820264
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.8202643582385247
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.846533
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.8465332741739051
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.982722
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9827215176804428
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.700687
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7006866559117474
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.719419
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7194188552920654
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.999592
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.9995919631647794
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.737566
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7375657059432076
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.708755
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7087553373754312
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.726214
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.7262142723476088
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.999571
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9995705899954266
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.99678
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9967796853448484
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.882206
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8822062876323569
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.875544
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.8755440731415437
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.975072
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9750717120964908
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.968058
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9680578136278736
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.719316
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7193156923214307
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.966098
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9660978792054508
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.7552
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7552001021830955
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.824186
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8241861578663868
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.754351
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7543508088727973
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.797984
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.797983584641532
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.996246
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.9962455823338128
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.853207
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8532071314201402
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.84812
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8481202549887779
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.767443
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7674428738001187
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.895712
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8957122209434478
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.916977
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.916977101546988
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.8639
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.8639003037774944
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.871697
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8716966664802133
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.967724
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.967724162493511
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.913401
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9134013368013956
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.760042
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7600417432340733
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.817598
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8175977729933048
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.758711
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.7587109599578741
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.871099
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8710990184763182
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.791624
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7916244874279308
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.910848
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9108475558343394
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.82716
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8271602760156065
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.705714
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.7057144873841982
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.803587
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.8035871954849467
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.727943
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7279433494610088
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.732572
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.7325718702284303
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.935019
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9350189341580106
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.917669
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.9176689173128356
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.895987
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8959867507024636
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.877682
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8776824473025031
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.716972
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7169715489307222
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.959753
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9597529445309304
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.876262
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8762624338824458
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.936686
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.9366856984911108
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.969068
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.9690676282757108
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.93882
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9388202319341008
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.819478
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.8194776827762663
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.931277
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9312766815284416
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.824417
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.8244171727563105
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.800595
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8005953794730645
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.737846
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.73784597291879
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.912351
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9123509925634496
Yes, we offer a 10% student discount. Please verify your student status on our website.
Yes, we offer a 10% student discount. Please verify your student status on our website.
Assumed Resolution
0.909002
###Human: Input: Yes, we offer a 10% student discount. Please verify your student status on our website. Output: Yes, we offer a 10% student discount. Please verify your student status on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.9090017729961224
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.746428
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7464275149850491
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.800574
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.80057426266872
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.725198
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7251984157507044
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
I'm sorry for the inconvenience. Please provide more details or contact our technical support.
No Resolution
0.98865
###Human: Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support. Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support. ###Assistant: Sentiment: No Resolution Score: 0.9886499236135348
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.770442
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.7704417909397869
To cancel your subscription, go to My Account and click on Subscription settings.
To cancel your subscription, go to My Account and click on Subscription settings.
Assumed Resolution
0.826987
###Human: Input: To cancel your subscription, go to My Account and click on Subscription settings. Output: To cancel your subscription, go to My Account and click on Subscription settings. ###Assistant: Sentiment: Assumed Resolution Score: 0.826986951490953
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.916719
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.916719230483954
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.74864
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.7486398641739433
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.81861
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.8186102304414078
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.721552
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7215523568977793
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.925144
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.9251442474419976
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.830627
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8306265962208427
If you can't access your account, try resetting your password or contact our support team.
If you can't access your account, try resetting your password or contact our support team.
Assumed Resolution
0.95494
###Human: Input: If you can't access your account, try resetting your password or contact our support team. Output: If you can't access your account, try resetting your password or contact our support team. ###Assistant: Sentiment: Assumed Resolution Score: 0.9549399784181172
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.780136
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7801360263530692
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.713283
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.7132832785076321
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Assumed Resolution
0.902221
###Human: Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details. Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details. ###Assistant: Sentiment: Assumed Resolution Score: 0.9022209515268816
To upgrade your plan, visit our Pricing page and choose a suitable plan.
To upgrade your plan, visit our Pricing page and choose a suitable plan.
Assumed Resolution
0.982872
###Human: Input: To upgrade your plan, visit our Pricing page and choose a suitable plan. Output: To upgrade your plan, visit our Pricing page and choose a suitable plan. ###Assistant: Sentiment: Assumed Resolution Score: 0.982871589533183
Account suspensions may occur due to policy violations. Please contact our support team.
Account suspensions may occur due to policy violations. Please contact our support team.
No Resolution
0.789997
###Human: Input: Account suspensions may occur due to policy violations. Please contact our support team. Output: Account suspensions may occur due to policy violations. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7899967415967479
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.739428
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7394277550434083
The warranty for this product is one year from the purchase date.
The warranty for this product is one year from the purchase date.
Assumed Resolution
0.880165
###Human: Input: The warranty for this product is one year from the purchase date. Output: The warranty for this product is one year from the purchase date. ###Assistant: Sentiment: Assumed Resolution Score: 0.8801651147209087
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Assumed Resolution
0.988314
###Human: Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. ###Assistant: Sentiment: Assumed Resolution Score: 0.9883139780218956
Please refer to our User Guide or contact our support team for help with this feature.
Please refer to our User Guide or contact our support team for help with this feature.
Assumed Resolution
0.774349
###Human: Input: Please refer to our User Guide or contact our support team for help with this feature. Output: Please refer to our User Guide or contact our support team for help with this feature. ###Assistant: Sentiment: Assumed Resolution Score: 0.7743492894255614
Your item will be shipped within 3-5 business days.
Your item will be shipped within 3-5 business days.
Assumed Resolution
0.859524
###Human: Input: Your item will be shipped within 3-5 business days. Output: Your item will be shipped within 3-5 business days. ###Assistant: Sentiment: Assumed Resolution Score: 0.8595241744595782
To delete your account, go to Account Settings and click on Delete Account.
To delete your account, go to Account Settings and click on Delete Account.
Assumed Resolution
0.976298
###Human: Input: To delete your account, go to Account Settings and click on Delete Account. Output: To delete your account, go to Account Settings and click on Delete Account. ###Assistant: Sentiment: Assumed Resolution Score: 0.9762983131251916
We're expecting to restock this item next month.
We're expecting to restock this item next month.
Assumed Resolution
0.904362
###Human: Input: We're expecting to restock this item next month. Output: We're expecting to restock this item next month. ###Assistant: Sentiment: Assumed Resolution Score: 0.9043615344020738
You can change your payment method in the Billing section of your account.
You can change your payment method in the Billing section of your account.
Assumed Resolution
0.839289
###Human: Input: You can change your payment method in the Billing section of your account. Output: You can change your payment method in the Billing section of your account. ###Assistant: Sentiment: Assumed Resolution Score: 0.8392886329501177
If you received a damaged item, please report it within 7 days for a replacement.
If you received a damaged item, please report it within 7 days for a replacement.
Assumed Resolution
0.785001
###Human: Input: If you received a damaged item, please report it within 7 days for a replacement. Output: If you received a damaged item, please report it within 7 days for a replacement. ###Assistant: Sentiment: Assumed Resolution Score: 0.7850012660967131
To contact support, visit our Contact Us page or call the number provided.
To contact support, visit our Contact Us page or call the number provided.
Assumed Resolution
0.871658
###Human: Input: To contact support, visit our Contact Us page or call the number provided. Output: To contact support, visit our Contact Us page or call the number provided. ###Assistant: Sentiment: Assumed Resolution Score: 0.8716581609937059
Once your order is shipped, you'll receive a tracking number via email.
Once your order is shipped, you'll receive a tracking number via email.
Assumed Resolution
0.728784
###Human: Input: Once your order is shipped, you'll receive a tracking number via email. Output: Once your order is shipped, you'll receive a tracking number via email. ###Assistant: Sentiment: Assumed Resolution Score: 0.7287840426178479
I'm not able to view specific charges. Please check your account details or contact our billing department.
I'm not able to view specific charges. Please check your account details or contact our billing department.
No Resolution
0.900425
###Human: Input: I'm not able to view specific charges. Please check your account details or contact our billing department. Output: I'm not able to view specific charges. Please check your account details or contact our billing department. ###Assistant: Sentiment: No Resolution Score: 0.9004253680029846
I'm sorry, I can't assist with specific orders. Please contact our support team.
I'm sorry, I can't assist with specific orders. Please contact our support team.
No Resolution
0.748949
###Human: Input: I'm sorry, I can't assist with specific orders. Please contact our support team. Output: I'm sorry, I can't assist with specific orders. Please contact our support team. ###Assistant: Sentiment: No Resolution Score: 0.7489489173567174
Sure! Please follow the onboarding instructions sent to your email.
Sure! Please follow the onboarding instructions sent to your email.
Assumed Resolution
0.860812
###Human: Input: Sure! Please follow the onboarding instructions sent to your email. Output: Sure! Please follow the onboarding instructions sent to your email. ###Assistant: Sentiment: Assumed Resolution Score: 0.8608118181079618
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
No Resolution
0.735386
###Human: Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. ###Assistant: Sentiment: No Resolution Score: 0.7353863461992896
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Assumed Resolution
0.880958
###Human: Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. ###Assistant: Sentiment: Assumed Resolution Score: 0.8809578258819173
Currently, we only have this item in the sizes displayed on our website.
Currently, we only have this item in the sizes displayed on our website.
Assumed Resolution
0.76837
###Human: Input: Currently, we only have this item in the sizes displayed on our website. Output: Currently, we only have this item in the sizes displayed on our website. ###Assistant: Sentiment: Assumed Resolution Score: 0.7683697466643339