user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
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stringlengths 190
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|---|---|---|---|---|
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.773551 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7735511462960029 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.76827 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7682702504203988 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.916529 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9165290377064116 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.976791 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.976790616089282 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.866522 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8665223899780948 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.907312 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9073118892088828 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.751224 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7512240509486187 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.8469 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8469004447006013 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.830402 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8304020950143814 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.7726 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7726002971687291 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.942531 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.942530920373267 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.942063 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.942062855990002 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.763211 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7632114026176708 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.974341 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9743406659081292 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.994983 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9949832947314272 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.97577 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9757699584806668 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.945597 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9455969076774802 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.80908 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8090795174021159 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.967528 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9675280634723964 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.769575 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.7695754645701871 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.713323 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7133227459322729 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.915412 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9154117404671208 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.914362 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9143616960875652 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.790814 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7908136393720746 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.853811 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.853811324614753 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.936752 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9367517509590224 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.71133 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7113304006584379 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.892721 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8927209230306812 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.888492 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8884924938665562 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.889499 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8894991898559897 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.994354 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9943542939012096 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.870418 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8704179354575601 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.819111 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8191110305576199 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.824374 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8243738607928575 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.83081 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8308095345449353 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.705547 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7055472899140639 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.823001 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8230013478406223 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.944895 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9448953010645468 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.992086 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9920857554917256 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.803437 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8034372909566234 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.809157 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8091572703417211 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.989977 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9899765853039548 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.9821 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.982100362202759 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.814435 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8144351613735223 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.750927 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7509274462013898 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.970531 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.970531443585602 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.885532 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8855323376747675 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.789586 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.789585647562876 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.955169 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9551694608155474 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.804427 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8044270090363219 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.722232 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7222319309149909 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.860796 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8607964681775125 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.868031 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8680310814738595 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.944344 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.94434356795666 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.885321 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8853211252942746 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.773855 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.773854657947917 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.849838 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8498382434618387 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.807282 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8072820400109204 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.973883 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.973883256528466 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.960068 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9600680769650132 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.965821 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.965821208025551 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.780471 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7804714443957389 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.787127 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7871270270117884 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.844155 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8441546000999368 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.762162 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7621623671773251 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.705912 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7059120332981771 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.702818 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7028177981279238 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.701295 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7012950609662625 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.908621 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9086205643834222 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.840017 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8400171813535893 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.868224 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8682239078513684 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.792964 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7929640926231647 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.969768 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.969767504375725 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.781493 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7814932663822298 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.826064 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8260635497848399 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.750767 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7507671729278584 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.856423 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8564232159577563 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.979124 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.979123912748967 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.998323 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9983228372653152 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.97502 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9750202641559732 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.70488 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7048800035284133 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.820413 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8204126496081859 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.939421 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9394210339923385 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.872135 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8721347993657845 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.775729 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7757290190888364 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.997512 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9975122568487368 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.973545 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.97354456993906 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.835334 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8353335396330113 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.963134 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9631342239665062 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.796227 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7962272744859138 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.736776 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7367763848179018 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.756638 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7566384838494816 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.78815 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7881504361631262 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.986351 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9863509285252712 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.712846 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7128462237202843 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.717192 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7171922893845447 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.909698 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.90969808905204 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.728748 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7287477759520946 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.717216 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.717216415728194 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.770229 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7702285486411292 |
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