user_query
stringclasses 23
values | bot_response
stringclasses 23
values | resolution_category
stringclasses 2
values | confidence_score
float64 0.7
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stringlengths 190
327
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|---|---|---|---|---|
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.968941 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.96894110471399 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.741307 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7413072149954354 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.841402 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8414016115894435 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.933289 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9332892714178732 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.978255 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.978255263922454 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.849338 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8493378797238287 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.853507 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.8535066970282152 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.998178 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9981777179275996 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.949139 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9491385014325032 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.838664 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.838663845260984 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.893879 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8938792034288343 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.749332 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7493318764648644 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.824436 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8244357158913092 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.793904 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7939042173432311 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.72827 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7282702246103913 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.839033 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8390331088370686 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.861067 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8610667392976725 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.752873 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.752873210467203 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.958871 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9588706451095432 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.951184 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9511838688434832 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.774398 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7743975759944283 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.826702 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8267017203089018 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.715502 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.7155017941971495 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.719514 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7195135107162847 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.998996 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9989963516139222 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.948999 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9489988519546756 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.99104 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9910403041277168 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.831147 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8311466632071692 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.759096 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7590964078877156 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.708838 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7088384635142465 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.906687 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9066866081192434 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.799929 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7999293245049366 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.81029 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.81028973843737 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.717203 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7172027332817511 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.820906 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8209057591037937 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.795956 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7959559939249353 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.960418 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9604177124618598 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.9554 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.955399850967809 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.791497 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.79149701844691 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.875765 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8757648060024574 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.872343 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8723427513152069 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.780678 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.7806781001714977 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.812732 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8127317867741011 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.772389 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7723894444245143 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.961398 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9613980050968371 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.814575 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8145754633884135 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.762642 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7626419457362003 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.797111 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7971107638616407 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.972314 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9723140881959994 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.926217 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9262166080734686 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.807827 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.807827003850758 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.926465 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9264654182812766 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.901182 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.901181838185114 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.81886 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.818859994712765 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.906951 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9069510838551668 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.703342 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.703341759685497 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.736127 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.7361267668250779 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.706879 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7068793111605886 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.812939 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8129394534240777 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.835525 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8355249054042204 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.894906 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8949056760087085 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.996097 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9960970950973024 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.969847 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.9698466115962724 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.869955 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8699548013042926 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.82723 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.8272295123231175 |
Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Upgrading provides additional features and benefits. Please visit our Pricing page for details. | Assumed Resolution | 0.982479 | ###Human:
Input: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
Output: Upgrading provides additional features and benefits. Please visit our Pricing page for details.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9824787620184148 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.836996 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8369961899647932 |
To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password. | Assumed Resolution | 0.938047 | ###Human:
Input: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
Output: To reset your password, go to Settings, then click on Account Information, and finally click on Reset Password.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9380466640537872 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.998212 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9982121869526384 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.969011 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.9690110753389788 |
The warranty for this product is one year from the purchase date. | The warranty for this product is one year from the purchase date. | Assumed Resolution | 0.735452 | ###Human:
Input: The warranty for this product is one year from the purchase date.
Output: The warranty for this product is one year from the purchase date.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7354524907098562 |
Currently, we only have this item in the sizes displayed on our website. | Currently, we only have this item in the sizes displayed on our website. | Assumed Resolution | 0.983038 | ###Human:
Input: Currently, we only have this item in the sizes displayed on our website.
Output: Currently, we only have this item in the sizes displayed on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.983038055065544 |
To delete your account, go to Account Settings and click on Delete Account. | To delete your account, go to Account Settings and click on Delete Account. | Assumed Resolution | 0.791368 | ###Human:
Input: To delete your account, go to Account Settings and click on Delete Account.
Output: To delete your account, go to Account Settings and click on Delete Account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7913679425209269 |
If you can't access your account, try resetting your password or contact our support team. | If you can't access your account, try resetting your password or contact our support team. | Assumed Resolution | 0.906593 | ###Human:
Input: If you can't access your account, try resetting your password or contact our support team.
Output: If you can't access your account, try resetting your password or contact our support team.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9065931676229396 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.907587 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9075870851432464 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.80625 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8062501260982367 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.926842 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.926842464065268 |
To cancel your subscription, go to My Account and click on Subscription settings. | To cancel your subscription, go to My Account and click on Subscription settings. | Assumed Resolution | 0.819923 | ###Human:
Input: To cancel your subscription, go to My Account and click on Subscription settings.
Output: To cancel your subscription, go to My Account and click on Subscription settings.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8199227226301569 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.706686 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7066856951493156 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.706375 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7063752085132262 |
Account suspensions may occur due to policy violations. Please contact our support team. | Account suspensions may occur due to policy violations. Please contact our support team. | No Resolution | 0.970716 | ###Human:
Input: Account suspensions may occur due to policy violations. Please contact our support team.
Output: Account suspensions may occur due to policy violations. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.9707158835751176 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.823573 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8235725905561123 |
Yes, we offer a 10% student discount. Please verify your student status on our website. | Yes, we offer a 10% student discount. Please verify your student status on our website. | Assumed Resolution | 0.874754 | ###Human:
Input: Yes, we offer a 10% student discount. Please verify your student status on our website.
Output: Yes, we offer a 10% student discount. Please verify your student status on our website.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8747539680316911 |
Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | Your payment might be declined due to various reasons. Please check with your bank or try a different payment method. | No Resolution | 0.790328 | ###Human:
Input: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
Output: Your payment might be declined due to various reasons. Please check with your bank or try a different payment method.
###Assistant:
Sentiment: No Resolution
Score: 0.79032801732528 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.750606 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7506061020640588 |
If you received a damaged item, please report it within 7 days for a replacement. | If you received a damaged item, please report it within 7 days for a replacement. | Assumed Resolution | 0.848079 | ###Human:
Input: If you received a damaged item, please report it within 7 days for a replacement.
Output: If you received a damaged item, please report it within 7 days for a replacement.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8480786408377678 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.980117 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.9801170834025208 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.850041 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8500412480266485 |
Sure! Please follow the onboarding instructions sent to your email. | Sure! Please follow the onboarding instructions sent to your email. | Assumed Resolution | 0.9972 | ###Human:
Input: Sure! Please follow the onboarding instructions sent to your email.
Output: Sure! Please follow the onboarding instructions sent to your email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.99720048248652 |
Please refer to our User Guide or contact our support team for help with this feature. | Please refer to our User Guide or contact our support team for help with this feature. | Assumed Resolution | 0.768413 | ###Human:
Input: Please refer to our User Guide or contact our support team for help with this feature.
Output: Please refer to our User Guide or contact our support team for help with this feature.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7684131956358774 |
I'm sorry, I can't assist with specific orders. Please contact our support team. | I'm sorry, I can't assist with specific orders. Please contact our support team. | No Resolution | 0.849911 | ###Human:
Input: I'm sorry, I can't assist with specific orders. Please contact our support team.
Output: I'm sorry, I can't assist with specific orders. Please contact our support team.
###Assistant:
Sentiment: No Resolution
Score: 0.8499111358290694 |
You can change your payment method in the Billing section of your account. | You can change your payment method in the Billing section of your account. | Assumed Resolution | 0.739384 | ###Human:
Input: You can change your payment method in the Billing section of your account.
Output: You can change your payment method in the Billing section of your account.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7393836480214973 |
Once your order is shipped, you'll receive a tracking number via email. | Once your order is shipped, you'll receive a tracking number via email. | Assumed Resolution | 0.793635 | ###Human:
Input: Once your order is shipped, you'll receive a tracking number via email.
Output: Once your order is shipped, you'll receive a tracking number via email.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7936346939901795 |
I'm sorry for the inconvenience. Please provide more details or contact our technical support. | I'm sorry for the inconvenience. Please provide more details or contact our technical support. | No Resolution | 0.966248 | ###Human:
Input: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
Output: I'm sorry for the inconvenience. Please provide more details or contact our technical support.
###Assistant:
Sentiment: No Resolution
Score: 0.966247615883939 |
We're expecting to restock this item next month. | We're expecting to restock this item next month. | Assumed Resolution | 0.722326 | ###Human:
Input: We're expecting to restock this item next month.
Output: We're expecting to restock this item next month.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7223259266980074 |
To contact support, visit our Contact Us page or call the number provided. | To contact support, visit our Contact Us page or call the number provided. | Assumed Resolution | 0.884473 | ###Human:
Input: To contact support, visit our Contact Us page or call the number provided.
Output: To contact support, visit our Contact Us page or call the number provided.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8844733689621169 |
Your item will be shipped within 3-5 business days. | Your item will be shipped within 3-5 business days. | Assumed Resolution | 0.96511 | ###Human:
Input: Your item will be shipped within 3-5 business days.
Output: Your item will be shipped within 3-5 business days.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.9651096841243584 |
To upgrade your plan, visit our Pricing page and choose a suitable plan. | To upgrade your plan, visit our Pricing page and choose a suitable plan. | Assumed Resolution | 0.822674 | ###Human:
Input: To upgrade your plan, visit our Pricing page and choose a suitable plan.
Output: To upgrade your plan, visit our Pricing page and choose a suitable plan.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.8226742528114207 |
I'm not able to view specific charges. Please check your account details or contact our billing department. | I'm not able to view specific charges. Please check your account details or contact our billing department. | No Resolution | 0.816217 | ###Human:
Input: I'm not able to view specific charges. Please check your account details or contact our billing department.
Output: I'm not able to view specific charges. Please check your account details or contact our billing department.
###Assistant:
Sentiment: No Resolution
Score: 0.8162166024579551 |
Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition. | Assumed Resolution | 0.72649 | ###Human:
Input: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
Output: Our return policy allows returns within 30 days of purchase. Please ensure the item is in its original condition.
###Assistant:
Sentiment: Assumed Resolution
Score: 0.7264898003494807 |
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