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Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to show table names instead of module names in the list.Search Module/Table Tab Search For Module or Table : Type the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Trigger Fields Page Specify the fields for which you want notification when they are inserted, updated, or deleted.Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields. |
Display Table Names instead of Module NamesSelect this checkbox to switch to show table names instead of module names in the list.Search Module/Table Tab Search For Module or Table : Type the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Trigger Fields Page Specify the fields for which you want notification when they are inserted, updated, or deleted.Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered. |
Search Module/Table Tab Search For Module or Table : Type the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Trigger Fields Page Specify the fields for which you want notification when they are inserted, updated, or deleted.Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field. |
Select Module : Select a module from the list of modules you have filtered.Trigger Fields Page Specify the fields for which you want notification when they are inserted, updated, or deleted.Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered. |
Trigger Fields Page Specify the fields for which you want notification when they are inserted, updated, or deleted.Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control. |
Element Description Display Actual Fields Instead of Field LabelsOnce you provide the required permissions in ServiceNow, field labels are displayed (by default) in the list.See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow. |
See Prerequisites for Creating a Connection .Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab. |
Select this checkbox to switch to display the actual field names instead of field labels in the list.Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response. |
Note: If this checkbox is selected, the actual field names are displayed on the Conditions page also.Chapter 3 Trigger Applications Page 3-2Element Description Filter by Field Name Type the initial letters of the field name to filter the display of names in the list.Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list. |
Use the dropdown menu to narrow or widen the list of fields: ALL Shows all of the available fields CUSTOM Shows only the custom fields STANDARD Shows only the standard fields Available Fields Use the scrolling list to select a list of fields for which you want to receive notifications when it is inserted, updated, or deleted.These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables. |
These are fields contained in the application and module you selected on the Configurations page.The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection . |
The fields are moved to the Selected Fields list as you select them.You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab. |
You can double-click on a field name or use the arrow buttons to move the field to the Selected Fields list.Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response. |
Selected Fields The list of fields you have selected.Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list. |
Trigger Conditions Page Select the actions that trigger a notification when they are performed on the selected fields.You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables. |
You can also set condition statements that govern the conditions under which the notifications are triggered.Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection . |
Element Description Receive notifications when <selected_module_name> gets: Created Updated DeletedSelect one or more of the listed events (inserted, updated, deleted) that will trigger a notification when it is performed on the selected application, module or field.Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table. |
Field Conditions Use this part of the page to construct statements that govern the conditions under which the notifications are triggered.Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table. |
Click the checkbox to activate the condition control.Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table. |
Trigger Response Page Configure a callback response in the case of either a successful or failed integration flow.Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module. |
Element Description Response Type Select the Configure a Success Response or Configure a Failure Response checkbox to show the Successful Response or Failed Response tab.Chapter 3 Trigger Conditions Page 3-3Element Description Successful Response Select the Configure a Success Response checkbox to activate the Successful Response tab.Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module. |
Select as applicable (that is, the application and module or module) to configure for a successful callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation. |
Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module. |
Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application. |
See Prerequisites for Creating a Connection .Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page. |
Failed Response Select the Configure a Failure Response checkbox to activate the Failed Response tab.Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application. |
Select as applicable (that is, the application and module or module) to configure for a failure callback response.Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation. |
Use the Filter By Application/Module name fields to filter the display of names in the list.Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. |
Note: The application names are not displayed for selection in the user interface when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection . |
See Prerequisites for Creating a Connection .Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list. |
Select an Operation Select one of the following operations to perform in the ServiceNow source application: Delete: Delete a record from the selected table.Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation. |
Insert: Create a new record for the selected table.Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list. |
Update: Update an existing record in the selected table.Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules. |
Invoke Action Page Select the action to perform on an application and module.Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application. |
Element Description Create, Update, or Delete InformationCreate, update, or delete records from a selected application and module.Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created. |
Query Information Get records or information from a selected application and module based on the selected aggregate or get operation.Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list. |
Attachment Information Enables you to download, upload, or delete attachment metadata from or to a specific record in the module.Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table. |
Invoke Operations Page Select the operation and the application and module on which to perform the operation in the ServiceNow application.The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field. |
The fields that appear are based on the option that you selected on the Action page.Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values. |
Create, Update, or Delete Information Query Information Attachment InformationChapter 3 Invoke Action Page 3-4Create, Update, or Delete Information Note: Ensure that the Integration User has the appropriate permissions (such as, can query, can create, can update, and can delete) on the table on which to perform the operation in the ServiceNow application.If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application. |
If you selected Create, Update, or Delete Information on the Action page, the following options are displayed: Element Description Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered. |
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG. |
See Prerequisites for Creating a Connection .Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields. |
Filter By Application Name Enter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list. |
Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records. |
Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page. |
You can also select a filter type: All: Displays all modules.Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results. |
Standard : Displays standard modules delivered as part of the ServiceNow application.Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description. |
Custom: Displays custom modules created.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation. |
Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected. |
Select an Operation Select one of the following operations to perform in the ServiceNow application: Create new records in the selected module/table.Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation. |
Update an existing record in the selected module/table identified by the primary key ( sys_id) field.Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. |
Delete single/multiple record(s) from the selected module/ table based on the primary key ( sys_id) field or other supplied values.Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection . |
Search Module/Table Tab Search For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application. |
Select Module : Select a module from the list of modules you have filtered.Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered. |
Query Information If you selected Query Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-5Element Description Select an Operation Aggregate Operation : Query a table/module using an aggregate function such as SUM, COUNT, MIN, MAX, or AVG.Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list. |
Get Operation : Query the selected table/module by example values and return the matching records and their fields.Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation. |
Display Table Names instead of Module NamesSelect this checkbox to switch to display the table names instead of module names in the list.Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list. |
Get keys (Displayed only if the Get operation is selected)If this checkbox is checked, the Get operation returns a list of sys_ids and the count of matching records.Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on. |
Extended Query Parameters (Displayed only if the Get operation is selected)Invokes the Extended Query Parameters page.Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains. |
Use this page to configure event criteria and extended query parameters used to filter the returned results.See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation. |
See Invoke Extended Query Page for a description.Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables. |
Test Get Operation (Displayed only if the Get operation is selected)Test Get Operation is enabled when the user selects the Get operation.Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection . |
Enables you to test the operation based on the parameters you selected.Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list. |
Select Application Use the scrolling list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation. |
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list. |
See Prerequisites for Creating a Connection .Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list. |
Search Module/Table TabSearch For Module or Table : Enter the initial letters of the module or table name to filter the display of names in the module list along with the corresponding application.Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration. |
Select Module : Select a module from the list of modules you have filtered.Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page. |
Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page. |
Select Module Use the scrolling list to select a module within the selected operation.Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results. |
Filter By Module NameEnter the initial letters of the module name to filter the display of names in the list.Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order. |
Attachment Information If you selected Attachment Information on the Action page, the following options are displayed:Chapter 3 Invoke Operations Page 3-6Element Description Select an Operation Select one of the following operations to perform in the ServiceNow application: Retrieve attachment(s) metadata of a record(s) The following operations are supported: Single Attachment Metadata : Fetches metadata of an attachment such as file name, content-type, and so on.Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set. |
Multiple Attachments Metadata : Fetches metadata (file name, content-type, and so on) of all the attachments that a record contains.Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results. |
Download attachment of a specific record from the module/table Upload attachment to a specific record of the module/table Delete attachment from a specific record of the module/table If you selected the Upload attachment to a specific record of the module/table operation, the following options are displayed: Element Description Select Application Scroll through the list to select an application within the selected operation.Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number. |
Note: This field is not displayed when you create a ServiceNow Adapter connection with minimal accesses to the tables.See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified. |
See Prerequisites for Creating a Connection .Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results. |
Filter By Application NameEnter the initial letters of the application name to filter the display of names in the list.Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row. |
Select Module Use the scrolling list to select a module within the selected operation.Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned. |
Filter By Module Name Enter the initial letters of the module name to filter the display of names in the list.Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results. |
Display Table Names instead of Module NamesSelect this checkbox to show the table names instead of the module names in the list.Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result. |
Invoke Extended Query Page Enter the extended query parameter values for your integration.Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include. |
Note: This page is invoked by clicking the Extended Query Parameters button on the Operations page.The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list. |
The following table describes the key information on the Extended Query Parameters page.For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application. |
For example, if you selected Incident as the table in which to query records and GET as the operation to perform on the table in ServiceNow, you may select a number from the Order by dropdown list in the Extended Query Parameters section and select short_description in the Include Fields section.Chapter 3 Invoke Extended Query Page 3-7Element Description Extended Query Parameter Select the extended query parameters to use from the following list: Order By Uses the specified field to order the returned results.Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields. |
Order By desc Uses the specified field to order the returned results in descending order.First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query. |
First row Offsets the results by this number of records from the beginning of the set.When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page. |
When used with Last row, it has the effect of querying for a window of results.The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard. |
The results include the first row number.Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter. |
Last row Limits the results by this number of records from the beginning of the set or the start row values when specified.When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed. |
When used with First row , it has the effect of querying for a window of results.Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file. |
Returns fewer results than the last row number and does not include the last row.Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back. |
Limit Limits the number of records returned.Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities. |
Use view Specifies the name of a form view that is used to limit and expand the returned results.When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow. |
When the form view contains deeply referenced fields (for example, caller_id.email ), this field is also returned in the result.Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks. |
Include Fields Select the fields to include.Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks.Configure Basic Authentication Configure Username Password Policy Configure Basic Authentication When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow. |
Filter By Field Name Type the initial letters of the field name to filter the display of names in the list.Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks.Configure Basic Authentication Configure Username Password Policy Configure Basic Authentication When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow.1.Log in to ServiceNow using a valid username and password. |
Select Fields to include Displays the fields available to select from the application.Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks.Configure Basic Authentication Configure Username Password Policy Configure Basic Authentication When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow.1.Log in to ServiceNow using a valid username and password.2.Search for the SOAP Message in the quick search bar. |
Included Fields Displays the selected fields.Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks.Configure Basic Authentication Configure Username Password Policy Configure Basic Authentication When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow.1.Log in to ServiceNow using a valid username and password.2.Search for the SOAP Message in the quick search bar.3.Click SOAP Message under Outbound in the search results. |
Encoded query Build a custom query.For example: Incident number is INC0022759 and Active is true Summary Page You can review the specified adapter configuration values on the Summary page.Element Description Summary Displays a summary of the configuration values you defined on previous pages of the wizard.The information that is displayed can vary by adapter.For some adapters, the selected business objects and operation name are displayed.For adapters for which a generated XSD file is provided, click the XSD link to view a read-only version of the file.To return to a previous page to update any values, click the appropriate tab in the left panel or click Back.To cancel your configuration details, click Cancel.Chapter 3 Summary Page 3-84 Post-Activation Steps After you activate an integration that includes a ServiceNow Adapter as a trigger (source) connection, you must perform the following activities.Topics: Invoke an Integration from ServiceNow Invoke an Integration from ServiceNow There are two different processes that can be performed in ServiceNow to invoke an Oracle Integration integration from ServiceNow.Depending on the Oracle Integration version you are using, you must perform either of the following tasks.Configure Basic Authentication Configure Username Password Policy Configure Basic Authentication When you use Oracle Integration instance version 20.1.1.0.0 (200121.1400.33610) or later, you need to configure basic authentication to invoke an integration from ServiceNow.1.Log in to ServiceNow using a valid username and password.2.Search for the SOAP Message in the quick search bar.3.Click SOAP Message under Outbound in the search results.4.Search for the WSDL endpoint URL. |
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