text
stringlengths 65
20k
|
|---|
Before you run the integration created with this recipe, you must configure the connections to the SOAP service and Oracle Service Cloud (RightNow): To create a connection to the SOAP service, follow the steps described in Create a SOAP Adapter Connection in Using the SOAP Adapter with Oracle Integration .To create a connection to Oracle Service Cloud (RightNow), follow the steps described in Create an Oracle Service Cloud (RightNow) Adapter Connection in Using the Oracle Service Cloud (RightNow) Adapter with Oracle Integration .Related Documentation To learn more about the adapters used in this recipe see: Using the SOAP Adapter with Oracle Integration Using the Oracle Service Cloud (RightNow) Adapter with Oracle Integration Create Box Folders for ServiceNow Incidents Use this recipe to create a folder in Box when an incident is created in ServiceNow.Note: This recipe is available as ServiceNow Box | Create Folders for Incidents in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation. |
To create a connection to Oracle Service Cloud (RightNow), follow the steps described in Create an Oracle Service Cloud (RightNow) Adapter Connection in Using the Oracle Service Cloud (RightNow) Adapter with Oracle Integration .Related Documentation To learn more about the adapters used in this recipe see: Using the SOAP Adapter with Oracle Integration Using the Oracle Service Cloud (RightNow) Adapter with Oracle Integration Create Box Folders for ServiceNow Incidents Use this recipe to create a folder in Box when an incident is created in ServiceNow.Note: This recipe is available as ServiceNow Box | Create Folders for Incidents in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder. |
Related Documentation To learn more about the adapters used in this recipe see: Using the SOAP Adapter with Oracle Integration Using the Oracle Service Cloud (RightNow) Adapter with Oracle Integration Create Box Folders for ServiceNow Incidents Use this recipe to create a folder in Box when an incident is created in ServiceNow.Note: This recipe is available as ServiceNow Box | Create Folders for Incidents in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe. |
Note: This recipe is available as ServiceNow Box | Create Folders for Incidents in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance. |
Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance. |
The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box. |
No support is provided for this recipe.Appendix A Customer Relationship Management (CRM) Recipes A-17Overview This recipe creates respective folders in Box for incidents created in ServiceNow.Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents. |
Each ServiceNow incident has a unique system generated number.The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration. |
The name of the folder that gets created in Box for the ServiceNow incident matches the ServiceNow incidents unique number.Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user. |
Also, the Id of the folder created in Box gets updated in the custom field created in ServiceNow.The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration . |
The recipe uses the standard ServiceNow Adapter and the standard Box Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident. |
To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs . |
Subsequently, you can activate and run the recipe manually.When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents. |
When the integration flow gets triggered by an incident created in ServiceNow, it checks if a folder with the same name as the newly created incident's unique number already exists in Box.If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs. |
If a similar named folder exists, it ignores the folder creation.Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance. |
Otherwise, it creates a new folder in Box under the specified parent folder, and also creates a shared link for the new folder.System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field. |
System and Access Requirements Oracle Integration Version 21.1.2.0.0 (210129.2200.39447) or higher ServiceNow Box An account in ServiceNow with the Admistrator role An account in Box with the Administrator role Recipe Schema This section provides an architectural overview of the recipe.The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident . |
The integration flow of the recipe is triggered when an incident is created in the ServiceNow instance.The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents . |
The integration then queries for folders under the parent folder in the Box instance.After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New. |
After retrieving all existing folders under the parent folder, if it finds that there is no folder with the same name as the newly created incident's unique number, then it creates a corresponding folder for the incident under the parent folder in Box.Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table . |
Appendix A Customer Relationship Management (CRM) Recipes A-18Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your ServiceNow instance and Box instance in order to connect to these external systems using Oracle Integration and successfully create folders in Box for ServiceNow incidents.1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label . |
1.Configure ServiceNow 2.Configure Box Configure ServiceNow You can use admin account credentials or custom account credentials while configuring the ServiceNow connection in Oracle Integration.If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column. |
If you do not want to use an admin account, then create a custom integration user and assign the required role and permissions to the user.For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results. |
For information about creating a custom user, see Prerequisites for Creating a Connection in Using the ServiceNow Adapter with Oracle Integration .You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label. |
You must also create a custom field to store the Id of the Box folder that gets created for new ServiceNow incident.See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id . |
See Create a Custom Field for Box Folder IDs .Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name. |
Create a Custom Field for Box Folder IDs This recipe uses unique IDs associated with folders in Box to create Box folders for ServiceNow incidents.Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id . |
Create a custom field for ServiceNow incidents to hold the Box folder IDs.1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value. |
1.Log in to your ServiceNow | Developer instance.2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit . |
2.On the left navigation pane, enter Incident in the Filter navigator field.The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box. |
The Self Service menu displays all modules related to Incident .3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration. |
3.In the Self Service menu, click Incidents .4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com . |
4.In the Incidents window, click New.5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app. |
5.From the available options in the Incident menu, click Configure and then click Table .6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App . |
6.Fill in the required fields, such as Name and Label .7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App . |
7.Click the Columns tab, and then click New to create a new table column.8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) . |
8.In the Type field, search for String , and select String from the search results.9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field. |
9.Enter the following details: a.In the Column label field, enter the column label.For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App . |
For example, box_Id .b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears. |
b.In the Column name field, enter the column name.For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials. |
For example, u_box_id .c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section. |
c.In the Max length field, enter a value.For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field. |
For example, 255.Appendix A Customer Relationship Management (CRM) Recipes A-1910.Click Submit .Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret. |
Configure Box You must complete the following prerequisite tasks to connect to Box from Oracle Integration, and to create folders for new ServiceNow incidents under the right parent folder in Box.1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration. |
1.Create and Configure a Box App 2.Create a Parent Folder in Box 3.Get the Parent Folder ID Create and Configure a Box App You have to create an app on the Box platform and configure it to successfully connect to Box from Oracle Integration.1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL. |
1.Log in to the Box Developer console at https://developer.box.com .2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section. |
2.Create a custom app.a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance. |
a.Click Create New App .b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com . |
b.In the resulting page to choose the application type, select Custom App .c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys. |
c.In the Custom App dialog, select the option User Authentication (OAuth 2.0) .d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys. |
d.Enter a unique name for your app in the App Name field.e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys. |
e.Click Create App .The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys. |
The Box app's configuration page appears.3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration. |
3.Get the OAuth 2.0 credentials.a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration . |
a.In the Box app's configuration page, scroll to the OAuth 2.0 Credentials section.b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box. |
b.Copy the client ID from the Client ID field, and the client secret from the Client Secret field.c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder. |
c.Note the Client ID and Secret.You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login . |
You'll need these later while configuring the Box connection from Oracle Integration.4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page. |
4.Specify the redirect URL.a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder . |
a.In the Box app's configuration page, scroll to the OAuth 2.0 Redirect URI section.b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field. |
b.In the Redirect URI field, enter the OAuth callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field. |
Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN:443 /icsapis/agent/ oauth/callback where, Oracle-Integration-instance's-FQDN is the fully qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address. |
5.Get the Signature Keys.a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field. |
a.Click the Webhooks tab on the top of the page.Appendix A Customer Relationship Management (CRM) Recipes A-20b.Click Generate Key to generate the primary and the secondary keys.c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities. |
c.Copy the primary and the secondary keys.d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create . |
d.Note the values of the primary and secondary keys.You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page. |
You'll need these later while configuring the Box connection from Oracle Integration.For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder. |
For more information about signature keys, see Get Signature Keys in Using the Box Adapter with Oracle Integration .Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login . |
Create a Parent Folder in Box You must create a parent folder in Box.All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created. |
All folders for new ServiceNow incidents will be created under this parent folder.1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder. |
1.Log in to your Box account at https://account.box.com/login .2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page. |
2.Click New on the top right side of the All Files page.3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID. |
3.From the menu that displays, click Folder .4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID. |
4.In the Create a New Folder dialog, enter a suitable name in the Folder Name field.5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration. |
5.Optionally, if you want other people to access the folder, enter their email addresses in the Invite Additional People field.Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources. |
Use a comma between each email address.To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section. |
To control other people's level of access, select the appropriate role (co-owner, editor, viewer, and so on) from the drop-down list in the Permission field.Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All . |
Click Learn More next to the field to know about the roles and their capabilities.6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install . |
6.Click Create .The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag. |
The folder gets created and is displayed on the All Files page.Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor . |
Get the Parent Folder ID You have to get the ID of the parent folder in Box, and pass it to the integration properties in Oracle Integration, so that folders for new ServiceNow incidents are created under the right parent folder.1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance. |
1.Log in to your Box account at https://account.box.com/login .2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection. |
2.On the All Files page of your Box instance, search and locate the parent folder that you created.3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit . |
3.Hover your mouse on the parent folder.4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears. |
4.Note the link that appears below on the left side of the page.For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field. |
For example, https:// app.box.com/folder/135666632045 5.The number after the last forward slash (/) in the link is the folder ID.Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ . |
Note the folder ID.Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field. |
Youll use this later while updating the integration properties in Oracle Integration.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save . |
Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured. |
1.On the Oracle Integration Home page, scroll to the Accelerators & Recipes section.2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again. |
2.Click Search All .The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful. |
The list of available recipes appears.Appendix A Customer Relationship Management (CRM) Recipes A-213.Select the recipe you want to install, and click Install .A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page. |
A confirmation message informing that the recipe was successfully installed appears, and the recipe now displays the Installed tag.4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint. |
4.Click Configure on the recipe card to configure the following resources using the Configuration Editor .Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection. |
Configure the Oracle ServiceNow Connection Configure the Oracle Box Connection Update Integration Properties Configure the Oracle ServiceNow Connection You must configure connection properties and log in credentials for your ServiceNow instance.1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit . |
1.On the Configuration Editor page, select Oracle ServiceNow Connection.2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit .The Box Connection window appears. |
2.Click Edit .The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit .The Box Connection window appears.3.In the Client ID and Client Secret field, enter the client ID and secret you obtained earlier while creating and configuring a Box App. |
The ServiceNow Connection window appears.3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit .The Box Connection window appears.3.In the Client ID and Client Secret field, enter the client ID and secret you obtained earlier while creating and configuring a Box App.See Create and Configure a Box App . |
3.In the Connection Properties section, enter your ServiceNow instance URL in the ServiceNow Instance Name field.For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit .The Box Connection window appears.3.In the Client ID and Client Secret field, enter the client ID and secret you obtained earlier while creating and configuring a Box App.See Create and Configure a Box App .4.Enter the following authorization permissions in the Scope field. |
For example, https:// <instance_name >.service-now.com/ .4.In the Security section, enter your ServiceNow username in the Username field, and your ServiceNow password in the Password field.5.Click Save .6.Click Test to ensure that your connection is successfully configured.In the dialog that displays, click Test again.You get a confirmation message if your test is successful.7.Click Back to return to the Configuration Editor page.Configure the Oracle Box Connection You must specify security details such as credentials, permissions, and signature keys to access your Box instance endpoint.1.On the Configuration Editor page, select Oracle Box Connection.2.Click Edit .The Box Connection window appears.3.In the Client ID and Client Secret field, enter the client ID and secret you obtained earlier while creating and configuring a Box App.See Create and Configure a Box App .4.Enter the following authorization permissions in the Scope field.root_readwrite manage_webhookAppendix A Customer Relationship Management (CRM) Recipes A-22The root_readwrite permission lets you perform file/folder operations. |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.