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ii.In the OAuth 2.0 Redirect URI section, enter the OAuth-callback URL of your Oracle Integration instance.Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN :443/icsapis/agent/oauth/ callback .where Oracle-Integration-instance's-FQDN is the fully-qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .iii.In the Application Scopes section, select the Write all files and folders stored in Box check box.iv.Click Save Changes .2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder. |
Your redirect URI should have the following syntax: https:// Oracle-Integration-instance's-FQDN :443/icsapis/agent/oauth/ callback .where Oracle-Integration-instance's-FQDN is the fully-qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .iii.In the Application Scopes section, select the Write all files and folders stored in Box check box.iv.Click Save Changes .2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/). |
where Oracle-Integration-instance's-FQDN is the fully-qualified domain name of your Oracle Integration instance, for example, oicinstance.example.com .iii.In the Application Scopes section, select the Write all files and folders stored in Box check box.iv.Click Save Changes .2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe. |
iii.In the Application Scopes section, select the Write all files and folders stored in Box check box.iv.Click Save Changes .2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources. |
iv.Click Save Changes .2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section. |
2.Create a parent folder to hold all the folders for Zendesk organizations.a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All . |
a.On your Box instance, click New in the All Files page.b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install. |
b.From the menu that displays, click Folder .c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon. |
c.In the Create a New Folder dialog: i.Enter a name for the folder.ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package. |
ii.If you want other people to access the folder, enter their email addresses in the Invite Additional People field; use a space to separate email addresses.Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package. |
Additionally, select the access level for the invitees from the Permission field.iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe. |
iii.Click Create .The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection . |
The folder is created and displayed on the All Files page.3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit . |
3.Obtain the ID of the parent folder.a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears. |
a.On the All Files page, click the folder's name to open the folder.b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details. |
b.In the folder page's URL, note down the number after the last forward slash (/).This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected. |
This is the parent folder's ID, which you'll use while configuring the lookup table of the recipe.Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details. |
Install and Configure the Recipe On your Oracle Integration instance, install the recipe package to deploy and configure the integration and associated resources.1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected. |
1.On the Oracle Integration home page, scroll to the Accelerators & Recipes section.2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk. |
2.Click Search All .3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk . |
3.Find the recipe package that you want to install.4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk. |
4.Select the package, and then click the Install icon.5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save . |
5.After the package is installed, click the Configure icon on the recipe card to configure the resources deployed by the package.The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time. |
The Configuration Editor page opens, displaying all the resources of the recipe package.Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured. |
Configure the following resources before you activate and run the recipe.Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful. |
Configure the Oracle REST Zendesk Connection Configure the Oracle Box ConnectionAppendix A Customer Relationship Management (CRM) Recipes A-27Configure the Lookup Table Configure the Oracle REST Zendesk Connection 1.On the Configuration Editor page, select Oracle REST Zendesk Connection .2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page. |
2.Click Edit .The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted. |
The connection configuration page appears.3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection . |
3.In the Connection Properties section, enter the following details.Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit . |
Field Information to Enter Connection Type Leave REST API Base URL selected.Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears. |
Connection URL Enter your Zendesk URL, for example, https:// my.zendesk.com/ 4.In the Security section, enter the following details.Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details. |
Field Information to Enter Security Policy Leave Basic Authentication selected.Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box. |
Username Enter the user name of the integration user account created on Zendesk.See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box . |
See Configure Zendesk .Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box. |
Password Enter the password of the integration user account created on Zendesk.5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite . |
5.Click Save .If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save . |
If prompted, click Save for a second time.6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time. |
6.Click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in . |
A confirmation message is displayed if your test is successful.7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously. |
7.Click Back to return to the Configuration Editor page.Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box . |
Click Save again if prompted.Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed. |
Configure the Oracle Box Connection 1.On the Configuration Editor page, select Oracle Box Connection .2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection. |
2.Click Edit .The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured. |
The connection configuration page appears.3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful. |
3.In the Security section, enter the following details.Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page. |
Field Information to Enter Client ID Enter the client ID of the OAuth application created in Box.See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted. |
See Configure Box .Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created. |
Client Secret Enter the client secret of the OAuth application created in Box.Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit . |
Scope Enter root_readwrite .4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box. |
4.Click Save .If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box. |
If prompted, click Save for a second time.5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save . |
5.Click Provide Consent .Appendix A Customer Relationship Management (CRM) Recipes A-286.In the resulting Sign in dialog, enter your Oracle Integration user name and password, and click Sign in .You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time. |
You'll now be redirected to box.com , where you are prompted to authorize the connection to the Box OAuth application created previously.7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page. |
7.On the Box web page, click Grant access to Box .You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it. |
You're informed that access to Box is allowed.You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar. |
You can now switch back to the Box Connection window of Oracle Integration to test your connection.8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again. |
8.In the Oracle Box Connection window, click Test to ensure that your connection is successfully configured.A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation. |
A confirmation message is displayed if your test is successful.9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration. |
9.Click Back to return to the Configuration Editor page.Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe. |
Click Save if prompted.Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow. |
Configure the Lookup Table Edit the lookup table and enter the ID of the parent folder in Box within which all folders for Zendesk organizations must be created.1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now . |
1.On the Configuration Editor page, select the lookup table and click Edit .2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again. |
2.Against the ParentFolderId field, enter the ID of the parent folder in Box.See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default. |
See Configure Box.3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution. |
3.Click Save .If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing. |
If prompted, click Save for a second time.4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule. |
4.Click Back to return to the Configuration Editor page.Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow. |
Activate and Run the Recipe After you've configured the connections and the lookup table, activate the recipe package and run it.1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances . |
1.On the Configuration Editor page, click Activate in the title bar.In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully. |
In the Activate Package dialog, click Activate again.A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations. |
A confirmation message is displayed informing that the integration has been submitted for activation.Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders. |
Refresh the page to view the updated status of the integration.2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier. |
2.Run the recipe.a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder. |
a.On the Configuration Editor page, select the integration flow.b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page. |
b.Click Run , then click Submit Now .c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ). |
c.In the resulting dialog, click Submit Now again.Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store. |
Note that the Ad hoc request radio button is selected by default.You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only. |
You've now successfully submitted the integration for execution.Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free. |
Note: You can also schedule this integration to run at a date, time, and frequency of your choosing.See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe. |
See Define the Integration Schedule.3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity. |
3.Monitor the execution of the integration flow in Oracle Integration.Appendix A Customer Relationship Management (CRM) Recipes A-29a.On the Configuration Editor page of the recipe, select the integration flow.b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service. |
b.Click Run , then click Track Instances .c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ. |
c.On the Track Instances page, you'll see the integration flow of the recipe being triggered and executing successfully.The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes . |
The recipe now creates corresponding folders in Box for all Zendesk organizations.4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues. |
4.Log in to your Box instance and check for the new folders.a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store. |
a.On the All Files page, find the parent folder you created earlier.b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only. |
b.Click the folder's name to open the folder.You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free. |
You'll find folders having the same names as your Zendesk organizations listed on the page.Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe. |
Related Documentation Using the Box Adapter with Oracle Integration Using the REST Adapter with Oracle Integration Create Orders in Oracle B2B Service for Oracle CPQ Opportunities Use this recipe to streamline the entire opportunity-to-quote-to-order process by integrating Oracle B2B Service and Oracle Configure, Price, and Quote (Oracle CPQ).Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration. |
Note: This recipe is available as Oracle B2B Service Oracle CPQ | Convert Opportunity-to-Quote-to-Order in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter. |
Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package. |
The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it. |
No support is provided for this recipe.Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance. |
Overview This recipe allows users to create quotes and sales orders for an opportunity.It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases. |
It provides a consistent user interface flow that originates in Oracle B2B Service.Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms. |
Transaction data is passed seamlessly between the two applications, ensuring accuracy and allowing Oracle B2B Service users to take advantage of the on-demand configuration, pricing, and quoting capabilities of Oracle CPQ.The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.System and Access Requirements Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher Atlassian Salesforce An account on Atlassian with the Administrator role An account on Salesforce with the Administrator role At least one Jira project on your Atlassian account. |
The benefits include: Allows users to create quotes with accurate pricing and generate company specific proposals Simplifies quoting and reduces duplicate entry for sales reps managing opportunities that require quotes Enables sales reps to accurately configure and price complex products in an intuitive and easy to use manner System and Access Requirements Oracle B2B Service, Release 9 or laterAppendix A Customer Relationship Management (CRM) Recipes A-30Oracle CPQ, 2015 R1 or later Oracle Integration Install, Configure, and Run the Recipe For more information and steps to install, configure, and run recipes, see Get Started with Integration Accelerators and Recipes .Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.System and Access Requirements Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher Atlassian Salesforce An account on Atlassian with the Administrator role An account on Salesforce with the Administrator role At least one Jira project on your Atlassian account.The project(s) can be in any of the Jira products, for example, Jira Work Management or Jira Software At least one issue in your Jira projectAppendix A Customer Relationship Management (CRM) Recipes A-31Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your Atlassian and Salesforce instances in order to successfully connect to these external systems using Oracle Integration and create cases in Salesforce for Jira issues. |
Related Documentation Oracle CPQ Cloud-Oracle Sales Cloud Integration through Oracle Integration Cloud Service Implementation Guide Create Salesforce Cases for Jira Issues Use this recipe to create corresponding cases in Salesforce for all Jira issues.Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.System and Access Requirements Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher Atlassian Salesforce An account on Atlassian with the Administrator role An account on Salesforce with the Administrator role At least one Jira project on your Atlassian account.The project(s) can be in any of the Jira products, for example, Jira Work Management or Jira Software At least one issue in your Jira projectAppendix A Customer Relationship Management (CRM) Recipes A-31Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your Atlassian and Salesforce instances in order to successfully connect to these external systems using Oracle Integration and create cases in Salesforce for Jira issues.1.Create an API Token in Your Atlassian Account 2.Configure Salesforce Create an API Token in Your Atlassian Account To access Jira from Oracle Integration and retrieve issue records, you'll require an API token associated with your Atlassian account. |
Note: This recipe is available as Jira Salesforce | Create Cases for Issues in the Integration Store.Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.System and Access Requirements Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher Atlassian Salesforce An account on Atlassian with the Administrator role An account on Salesforce with the Administrator role At least one Jira project on your Atlassian account.The project(s) can be in any of the Jira products, for example, Jira Work Management or Jira Software At least one issue in your Jira projectAppendix A Customer Relationship Management (CRM) Recipes A-31Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your Atlassian and Salesforce instances in order to successfully connect to these external systems using Oracle Integration and create cases in Salesforce for Jira issues.1.Create an API Token in Your Atlassian Account 2.Configure Salesforce Create an API Token in Your Atlassian Account To access Jira from Oracle Integration and retrieve issue records, you'll require an API token associated with your Atlassian account.To create an API token: 1.Log in to your Atlassian account using the following URL: https:// id.atlassian.com . |
Oracle provides this recipe as a sample only.The recipe is meant only for guidance, and is not warranted to be error-free.No support is provided for this recipe.Overview This recipe creates a case in Salesforce for each Jira issue as per a schedule specified in Oracle Integration.It uses the standard Jira Adapter and the Salesforce Adapter.To use the recipe, you must install the recipe package and configure the connections and other resources within the package.Subsequently, you can activate and run the integration flow of the package manually or specify an execution schedule for it.When triggered, in the first run, the integration flow reads all the issue records from the Jira instance and, in turn, creates corresponding case records in your Salesforce instance.In subsequent runs, it creates cases for new Jira issues and also propagates updates made in earlier Jira issues to the corresponding Salesforce cases.Basic data associated with Jira issues, such as issue type, summary, priority, description, and status are synchronized between the two platforms.System and Access Requirements Oracle Integration, Version 21.2.1.0.0 (210129.2200.39462) or higher Atlassian Salesforce An account on Atlassian with the Administrator role An account on Salesforce with the Administrator role At least one Jira project on your Atlassian account.The project(s) can be in any of the Jira products, for example, Jira Work Management or Jira Software At least one issue in your Jira projectAppendix A Customer Relationship Management (CRM) Recipes A-31Topics: Before You Install the Recipe Install and Configure the Recipe Activate and Run the Recipe Before You Install the Recipe You must perform the following configuration tasks on your Atlassian and Salesforce instances in order to successfully connect to these external systems using Oracle Integration and create cases in Salesforce for Jira issues.1.Create an API Token in Your Atlassian Account 2.Configure Salesforce Create an API Token in Your Atlassian Account To access Jira from Oracle Integration and retrieve issue records, you'll require an API token associated with your Atlassian account.To create an API token: 1.Log in to your Atlassian account using the following URL: https:// id.atlassian.com .2.On the Start page, click Account Settings . |
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