Age
int64
19
80
Avg Monthly GB Download
int64
0
85
Avg Monthly Long Distance Charges
float64
0
50
Churn
int64
0
1
Churn Category
stringclasses
5 values
Churn Reason
stringclasses
20 values
Churn Score
int64
5
96
City
stringlengths
3
22
CLTV
int64
2k
6.5k
Contract
stringclasses
3 values
Country
stringclasses
1 value
Customer ID
stringlengths
10
10
Customer Status
stringclasses
3 values
Dependents
int64
0
1
Device Protection Plan
int64
0
1
Gender
stringclasses
2 values
Internet Service
int64
0
1
Internet Type
stringclasses
3 values
Lat Long
stringlengths
18
22
Latitude
float64
32.6
42
Longitude
float64
-124.3
-114.19
Married
int64
0
1
Monthly Charge
float64
18.3
119
Multiple Lines
int64
0
1
Number of Dependents
int64
0
8
Number of Referrals
int64
0
11
Offer
stringclasses
5 values
Online Backup
int64
0
1
Online Security
int64
0
1
Paperless Billing
int64
0
1
Partner
int64
0
1
Payment Method
stringclasses
3 values
Phone Service
int64
0
1
Population
int64
11
105k
Premium Tech Support
int64
0
1
Quarter
stringclasses
1 value
Referred a Friend
int64
0
1
Satisfaction Score
int64
1
5
Senior Citizen
int64
0
1
State
stringclasses
1 value
Streaming Movies
int64
0
1
Streaming Music
int64
0
1
Streaming TV
int64
0
1
Tenure in Months
int64
1
72
Total Charges
float64
18.8
8.67k
Total Extra Data Charges
int64
0
150
Total Long Distance Charges
float64
0
3.56k
Total Refunds
float64
0
49.8
Total Revenue
float64
21.4
12k
Under 30
int64
0
1
Unlimited Data
int64
0
1
Zip Code
stringlengths
5
5
28
0
4.02
0
null
null
31
Chino
3,643
One Year
United States
6202-JVYEU
Stayed
0
0
Male
0
null
33.990646, -117.663025
33.990646
-117.663025
0
19.9
0
0
0
null
0
0
1
0
Bank Withdrawal
1
75,319
0
Q3
0
4
0
California
0
0
0
9
164.6
0
36.18
0
200.78
1
0
91710
54
6
40.17
1
Attitude
Attitude of support person
66
Monterey Park
3,997
Month-to-Month
United States
4720-VSTSI
Churned
0
1
Female
1
Fiber Optic
34.050322, -118.147037
34.050322
-118.147037
0
84.8
1
0
0
null
1
0
1
0
Bank Withdrawal
1
33,280
0
Q3
0
2
0
California
0
0
0
44
3,862.55
0
1,767.48
0
5,630.03
0
1
91754
33
0
35.88
0
null
null
44
Duarte
4,629
Month-to-Month
United States
1663-MHLHE
Joined
0
0
Male
0
null
34.145695, -117.95982
34.145695
-117.95982
0
19.2
0
0
0
null
0
0
0
0
Credit Card
1
27,414
0
Q3
0
3
0
California
0
0
0
1
19.2
0
35.88
0
55.08
0
0
91010
47
21
22.42
0
null
null
48
Berkeley
5,722
Month-to-Month
United States
5325-UWTWJ
Stayed
0
0
Male
1
Fiber Optic
37.897753, -122.279391
37.897753
-122.279391
1
90.55
1
0
4
Offer C
1
1
1
1
Credit Card
1
11,889
1
Q3
1
4
0
California
0
0
0
31
2,929.75
0
695.02
0
3,624.77
0
1
94707
53
6
0
0
null
null
45
Needles
5,265
Two Year
United States
4139-DETXS
Stayed
0
1
Female
1
DSL
34.711224, -114.702256
34.711224
-114.702256
1
64.45
0
0
0
Offer A
1
1
0
1
Bank Withdrawal
0
5,488
1
Q3
0
4
0
California
1
1
1
72
4,528
0
0
0
4,528
0
1
92363
27
52
0
0
null
null
24
Twain Harte
5,575
Month-to-Month
United States
1100-DDVRV
Stayed
0
0
Male
1
DSL
38.107441, -120.230625
38.107441
-120.230625
1
49.8
0
0
1
null
1
0
1
1
Credit Card
0
4,848
0
Q3
1
5
0
California
1
1
1
17
836.35
0
0
0
836.35
1
1
95383
68
22
8.88
0
null
null
30
San Leandro
2,044
Two Year
United States
2186-QZEYA
Stayed
0
0
Female
1
DSL
37.687264, -122.15728
37.687264
-122.15728
0
58.55
1
0
0
Offer C
1
1
1
0
Bank Withdrawal
1
19,815
0
Q3
0
3
1
California
0
0
0
29
1,718.95
0
257.52
33.1
1,943.37
0
1
94579
20
59
5.54
1
Other
Don't know
86
San Diego
4,115
Month-to-Month
United States
5366-IJEQJ
Churned
0
1
Male
1
Fiber Optic
32.787836, -117.232355
32.787836
-117.232376
0
88.7
1
0
0
Offer D
0
0
1
0
Bank Withdrawal
1
46,086
0
Q3
0
1
0
California
0
0
1
20
1,761.45
0
110.8
0
1,872.25
1
1
92109
48
8
8.4
0
null
null
80
Glennville
2,935
One Year
United States
9670-BPNXF
Stayed
0
0
Female
1
DSL
35.735694, -118.738483
35.735694
-118.738483
0
62.55
0
0
0
Offer B
1
1
1
0
Credit Card
1
296
1
Q3
0
3
0
California
0
0
0
45
2,796.45
0
378
0
3,174.45
0
1
93226
72
16
48.9
0
null
null
59
Los Angeles
5,153
One Year
United States
4667-QONEA
Stayed
0
1
Female
1
Cable
34.037251, -118.423573
34.037251
-118.423573
1
74.85
0
0
9
Offer B
1
1
1
1
Credit Card
1
24,505
1
Q3
1
3
1
California
1
0
0
60
4,456.35
0
2,934
0
7,390.35
0
1
90064
62
0
15.41
0
null
null
21
Smartville
2,896
Two Year
United States
3721-WKIIL
Stayed
0
0
Female
0
null
39.176595, -121.291692
39.176595
-121.291692
0
19.6
0
0
0
null
0
0
1
0
Mailed Check
1
963
0
Q3
0
5
0
California
0
0
0
27
561.15
0
416.07
13.07
964.15
0
0
95977
40
0
47.51
0
null
null
43
Weldon
4,117
Two Year
United States
1395-WSWXR
Stayed
0
0
Male
0
null
35.55647, -118.244914
35.55647
-118.244914
0
20.75
0
0
0
null
0
0
0
0
Credit Card
1
1,935
0
Q3
0
3
0
California
0
0
0
24
487.05
0
1,140.24
0
1,627.29
0
0
93283
48
0
19.48
1
Competitor
Competitor made better offer
72
Anaheim
3,535
Month-to-Month
United States
1218-VKFPE
Churned
0
0
Female
0
null
33.830209, -117.906099
33.830209
-117.906099
1
19
0
0
1
Offer D
0
0
0
1
Credit Card
1
68,802
0
Q3
1
1
0
California
0
0
0
12
233.55
0
233.76
0
467.31
0
0
92805
52
28
17.01
0
null
null
70
Rough And Ready
2,813
Month-to-Month
United States
2984-AFWNC
Joined
0
0
Female
1
Fiber Optic
39.225634, -121.156163
39.225634
-121.156163
0
95.4
0
0
0
null
1
0
0
0
Bank Withdrawal
1
1,601
0
Q3
0
3
0
California
1
1
1
3
293.15
0
51.03
0
344.18
0
1
95975
21
26
25.69
0
null
null
76
Oakley
5,264
Two Year
United States
1506-YJTYT
Stayed
1
0
Male
1
DSL
37.999406, -121.686241
37.999406
-121.686241
1
73.85
1
1
9
Offer B
1
1
0
1
Credit Card
1
27,607
1
Q3
1
3
0
California
0
0
1
45
3,371
0
1,156.05
0
4,527.05
1
1
94561
21
69
3.61
1
Dissatisfaction
Network reliability
78
Sacramento
5,476
Month-to-Month
United States
0516-WJVXC
Churned
0
0
Female
1
DSL
38.556306, -121.495817
38.556306
-121.495817
0
54.2
0
0
0
null
0
1
0
0
Bank Withdrawal
1
21,313
1
Q3
0
1
0
California
0
0
0
5
308.25
0
18.05
0
326.3
1
1
95818
69
7
15.16
1
Attitude
Attitude of support person
87
Rosemead
3,392
Month-to-Month
United States
1075-BGWOH
Churned
0
1
Male
1
Fiber Optic
34.065108, -118.082791
34.065108
-118.082791
1
98.75
1
0
1
null
0
0
1
1
Bank Withdrawal
1
61,623
0
Q3
1
2
1
California
1
0
1
16
1,587.55
0
242.56
0
1,830.11
0
1
91770
42
8
32.16
0
null
null
72
Pioneertown
5,387
Month-to-Month
United States
1097-FSPVW
Stayed
0
1
Female
1
DSL
34.201108, -116.593456
34.201108
-116.593456
0
54.55
0
0
0
Offer B
0
1
0
0
Credit Card
1
354
0
Q3
0
3
0
California
0
0
0
42
2,455.05
0
1,350.72
0
3,805.77
0
1
92268
61
0
16.02
0
null
null
52
Kenwood
5,811
Month-to-Month
United States
9962-BFPDU
Joined
1
0
Female
0
null
38.419525, -122.521585
38.419525
-122.521585
1
20.05
0
3
3
null
0
0
0
1
Credit Card
1
1,653
0
Q3
1
5
0
California
0
0
0
1
20.05
0
16.02
0
36.07
0
0
95452
25
41
4.82
1
Other
Don't know
90
Anza
3,698
Month-to-Month
United States
0524-IAVZO
Churned
0
0
Female
1
Fiber Optic
33.527605, -116.666551
33.527605
-116.666551
1
85
1
0
1
Offer C
0
0
1
1
Bank Withdrawal
1
3,745
0
Q3
1
2
0
California
1
1
0
30
2,624.25
0
144.6
0
2,768.85
1
1
92539
20
0
8.04
0
null
null
79
Jenner
4,573
Month-to-Month
United States
1257-SXUXQ
Stayed
1
0
Male
0
null
38.505995, -123.187019
38.505995
-123.187019
1
19.45
0
1
10
null
0
0
0
1
Credit Card
1
438
0
Q3
1
3
0
California
0
0
0
5
86.05
0
40.2
0
126.25
1
0
95450
35
10
41.16
1
Dissatisfaction
Network reliability
78
Ukiah
2,087
Month-to-Month
United States
5027-XWQHA
Churned
0
0
Male
1
Cable
39.134075, -123.23422
39.134075
-123.23422
0
44.75
0
0
0
null
0
0
0
0
Bank Withdrawal
1
30,988
0
Q3
0
2
0
California
0
0
0
6
270.95
10
246.96
0
527.91
0
0
95482
48
20
7.63
0
null
null
42
Raymond
2,358
Month-to-Month
United States
2716-GFZOR
Stayed
0
1
Male
1
Fiber Optic
37.252057, -119.95783
37.252057
-119.95783
1
86.1
0
0
10
Offer B
1
1
1
1
Credit Card
1
972
0
Q3
1
3
0
California
0
0
0
43
3,551.65
0
328.09
0
3,879.74
0
1
93653
73
13
34.36
0
null
null
77
Richmond
4,241
Two Year
United States
2674-MLXMN
Stayed
0
0
Female
1
Fiber Optic
37.945288, -122.383941
37.945288
-122.383941
0
99.65
1
0
0
Offer A
1
0
1
0
Credit Card
1
28,450
0
Q3
0
4
1
California
1
0
1
71
6,951.15
0
2,439.56
3.33
9,387.38
0
1
94801
42
10
7.97
1
Price
Extra data charges
90
Port Costa
3,043
Month-to-Month
United States
5995-OIGLP
Churned
0
0
Male
1
Cable
38.035707, -122.196821
38.035707
-122.196821
0
56.65
0
0
0
null
0
1
0
0
Credit Card
1
173
1
Q3
0
1
0
California
0
0
0
12
654.85
0
95.64
0
750.49
0
1
94569
47
16
20.15
0
null
null
67
El Centro
4,156
One Year
United States
4227-OJHAL
Stayed
1
1
Female
1
DSL
32.770393, -115.60915
32.770393
-115.60915
1
73
1
2
8
null
1
1
1
1
Credit Card
1
43,712
0
Q3
1
4
0
California
0
0
1
68
5,163
0
1,370.2
0
6,533.2
0
1
92243
24
0
41.02
0
null
null
49
Huntington Beach
3,942
One Year
United States
1757-TCATG
Stayed
1
0
Male
0
null
33.721917, -118.043237
33.721917
-118.043237
1
20.05
0
1
4
Offer C
0
0
0
1
Bank Withdrawal
1
32,304
0
Q3
1
3
0
California
0
0
0
35
746.75
0
1,435.7
0
2,182.45
1
0
92649
48
8
45.59
1
Price
Price too high
69
Pollock Pines
2,545
Month-to-Month
United States
6979-ZNSFF
Churned
0
0
Female
1
Fiber Optic
38.733908, -120.453416
38.733908
-120.453416
0
87.05
1
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
8,577
0
Q3
0
1
0
California
0
0
1
8
762.1
0
364.72
0
1,126.82
0
1
95726
50
14
2.7
0
null
null
23
Fullerton
3,270
Month-to-Month
United States
1393-IMKZG
Joined
0
0
Female
1
Fiber Optic
33.879983, -117.895482
33.879983
-117.895482
0
95.85
0
0
0
null
0
0
1
0
Bank Withdrawal
1
34,592
1
Q3
0
4
0
California
1
1
1
1
95.85
0
2.7
0
98.55
0
1
92831
66
7
37.38
1
Competitor
Competitor offered higher download speeds
83
Fresno
5,679
One Year
United States
0727-BMPLR
Churned
0
1
Female
1
Fiber Optic
36.654614, -119.903674
36.654614
-119.903674
0
100
1
0
0
null
0
0
1
0
Bank Withdrawal
1
35,790
0
Q3
0
3
1
California
1
1
1
55
5,509.3
100
2,055.9
0
7,665.2
0
0
93706
56
21
6.47
1
Competitor
Competitor offered higher download speeds
81
Sacramento
2,699
Month-to-Month
United States
2962-XPMCQ
Churned
0
0
Male
1
DSL
38.486938, -121.395805
38.486938
-121.395805
0
45.15
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
54,880
0
Q3
0
2
0
California
0
0
0
2
98.5
0
12.94
0
111.44
0
1
95828
60
0
40.98
0
null
null
46
Valley Springs
3,889
Month-to-Month
United States
4693-VWVBO
Joined
0
0
Female
0
null
38.156971, -120.849231
38.156971
-120.849231
0
19.55
0
0
0
null
0
0
0
0
Bank Withdrawal
1
11,266
0
Q3
0
4
0
California
0
0
0
3
61.05
0
122.94
0
183.99
0
0
95252
48
23
22.97
1
Price
Lack of affordable download/upload speed
95
Squaw Valley
4,931
Month-to-Month
United States
5597-GLBUC
Churned
0
1
Female
1
Fiber Optic
36.719141, -119.202677
36.719141
-119.202677
0
85.45
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
3,146
0
Q3
0
2
0
California
0
0
1
1
85.45
0
22.97
0
108.42
0
1
93675
54
4
9.88
0
null
null
76
Ducor
4,969
Month-to-Month
United States
4813-HQMGZ
Stayed
0
0
Female
1
Fiber Optic
35.846067, -119.004073
35.846067
-119.004073
1
90.25
1
0
4
Offer E
0
0
1
1
Bank Withdrawal
1
823
1
Q3
1
3
0
California
1
1
0
8
743.75
0
79.04
0
822.79
0
0
93218
20
71
10.7
1
Other
Don't know
84
Crestline
4,105
Month-to-Month
United States
7752-XUSCI
Churned
0
1
Female
1
Fiber Optic
34.248061, -117.29028
34.248061
-117.29028
0
105.9
1
0
0
null
1
0
1
0
Bank Withdrawal
1
10,484
0
Q3
0
2
0
California
1
1
1
60
6,396.45
0
642
0
7,038.45
1
1
92325
48
13
28.5
0
null
null
49
Rancho Cucamonga
4,668
Month-to-Month
United States
1077-HUUJM
Stayed
1
0
Female
1
Fiber Optic
34.10097, -117.57882
34.10097
-117.57882
0
71.05
0
1
0
Offer E
0
0
1
0
Bank Withdrawal
1
51,970
0
Q3
0
5
0
California
0
0
0
7
472.65
10
199.5
0
682.15
0
0
91730
70
20
28.09
0
null
null
78
Inglewood
5,153
Two Year
United States
2057-BOYKM
Stayed
0
1
Female
1
Fiber Optic
33.958134, -118.330905
33.958134
-118.330905
1
96.6
1
0
10
null
1
1
1
1
Bank Withdrawal
1
13,779
1
Q3
1
4
1
California
0
0
0
72
6,827.5
0
2,022.48
0
8,849.98
0
1
90305
47
0
17.2
0
null
null
71
Nevada City
3,967
Two Year
United States
7945-PRBVF
Stayed
0
0
Male
0
null
39.333737, -120.858667
39.333737
-120.858667
0
21.45
0
0
0
null
0
0
0
0
Bank Withdrawal
1
17,269
0
Q3
0
3
0
California
0
0
0
35
705.45
0
602
0
1,307.45
0
0
95959
22
0
19.04
0
null
null
41
Sacramento
4,275
Two Year
United States
8224-KDLKN
Stayed
1
0
Male
0
null
38.590035, -121.412455
38.590035
-121.412455
1
25
1
2
3
Offer A
0
0
0
1
Bank Withdrawal
1
30,715
0
Q3
1
4
0
California
0
0
0
72
1,738.9
0
1,370.88
0
3,109.78
1
0
95825
58
17
29.51
0
null
null
67
Sierraville
2,754
One Year
United States
2988-PLAHS
Joined
0
1
Female
1
Cable
39.559709, -120.345639
39.559709
-120.345639
0
69.95
0
0
0
Offer E
0
0
1
0
Bank Withdrawal
1
227
0
Q3
0
5
0
California
1
1
1
3
220.45
30
88.53
0
338.98
0
0
96126
47
0
49.16
0
null
null
29
Clements
5,084
One Year
United States
1015-JPFYW
Stayed
1
0
Male
0
null
38.227285, -121.02789
38.227285
-121.02789
0
19.45
0
2
0
null
0
0
0
0
Credit Card
1
722
0
Q3
0
3
0
California
0
0
0
7
136.75
0
344.12
0
480.87
0
0
95227
26
48
21.67
0
null
null
32
Redwood City
3,955
Month-to-Month
United States
7175-NTIXE
Stayed
0
0
Female
1
DSL
37.461251, -122.235414
37.461251
-122.235414
0
76.15
0
0
0
null
0
1
1
0
Credit Card
1
35,737
1
Q3
0
3
0
California
1
1
1
25
1,992.95
0
541.75
0
2,534.7
1
1
94061
58
0
1.61
0
null
null
33
El Nido
5,809
Month-to-Month
United States
7853-WNZSY
Joined
0
0
Male
0
null
37.127386, -120.506422
37.127386
-120.506422
0
19.75
0
0
0
Offer E
0
0
1
0
Credit Card
1
808
0
Q3
0
5
0
California
0
0
0
1
19.75
0
1.61
0
21.36
0
0
95317
29
52
41.89
0
null
null
20
Sun City
6,411
Month-to-Month
United States
0913-XWSCN
Stayed
1
0
Male
1
Fiber Optic
33.739412, -117.173334
33.739412
-117.173334
1
85.5
1
2
1
Offer B
0
0
0
1
Bank Withdrawal
1
8,692
0
Q3
1
4
0
California
1
1
0
55
4,713.4
0
2,303.95
0
7,017.35
1
1
92585
22
59
0
0
null
null
27
La Puente
5,973
Month-to-Month
United States
6637-KYRCV
Stayed
1
0
Female
1
DSL
34.031441, -117.936436
34.031441
-117.936436
1
30.5
0
1
1
null
1
0
1
1
Bank Withdrawal
0
84,965
0
Q3
1
3
0
California
0
0
0
5
167.2
0
0
0
167.2
1
1
91744
75
10
35.07
1
Dissatisfaction
Service dissatisfaction
71
Inglewood
5,342
Month-to-Month
United States
2272-QAGFO
Churned
0
0
Female
1
Fiber Optic
33.936827, -118.359824
33.936827
-118.359824
0
74.3
1
0
0
null
0
0
1
0
Bank Withdrawal
1
28,680
0
Q3
0
3
1
California
0
0
0
14
1,096.25
0
490.98
0
1,587.23
0
1
90304
58
0
7.37
0
null
null
46
Marshall
5,865
Two Year
United States
3460-TJBWI
Stayed
1
0
Male
0
null
38.129308, -122.834815
38.129308
-122.834815
1
24.2
1
3
1
null
0
0
0
1
Credit Card
1
406
0
Q3
1
5
0
California
0
0
0
24
609.05
0
176.88
0
785.93
0
0
94940
38
19
9.91
0
null
null
37
Hanford
4,192
One Year
United States
7838-LAZFO
Stayed
0
1
Male
1
Cable
36.29223, -119.622676
36.29223
-119.622676
1
78.8
0
0
6
Offer B
1
1
0
1
Bank Withdrawal
1
53,204
0
Q3
1
4
0
California
1
1
1
45
3,597.5
0
445.95
23.28
4,020.17
0
1
93230
32
9
44.77
0
null
null
73
Brooks
3,430
Month-to-Month
United States
5442-BHQNG
Joined
0
0
Female
1
Fiber Optic
38.809804, -122.241383
38.809804
-122.241383
0
70.35
0
0
0
null
0
0
0
0
Bank Withdrawal
1
382
0
Q3
0
5
0
California
0
0
0
2
139.25
0
89.54
0
228.79
0
1
95606
21
30
0
0
null
null
27
San Jose
4,031
Two Year
United States
1459-QNFQT
Stayed
0
1
Male
1
DSL
37.32886, -121.834567
37.32886
-121.834567
1
59.5
0
0
7
Offer A
0
1
0
1
Bank Withdrawal
0
59,841
1
Q3
1
4
0
California
1
1
1
70
4,144.8
0
0
23.72
4,121.08
1
1
95122
69
0
22.19
0
null
null
53
Fresno
4,367
Two Year
United States
3836-FZSDJ
Stayed
0
0
Male
0
null
36.878709, -119.7645
36.878709
-119.7645
1
24.85
1
0
0
Offer A
0
0
0
1
Bank Withdrawal
1
45,087
0
Q3
0
5
1
California
0
0
0
71
1,901
0
1,575.49
0
3,476.49
0
0
93720
62
16
39.5
0
null
null
70
Newcastle
2,568
Month-to-Month
United States
9885-AIBVB
Stayed
0
1
Male
1
Fiber Optic
38.883224, -121.15918
38.883224
-121.15918
1
85.8
1
0
4
null
1
0
1
1
Bank Withdrawal
1
6,096
0
Q3
1
3
0
California
0
0
0
29
2,440.25
150
1,145.5
0
3,735.75
0
0
95658
66
0
30.72
0
null
null
52
Sunset Beach
4,329
Two Year
United States
1131-QQZEB
Stayed
0
0
Male
0
null
33.719221, -118.073596
33.719221
-118.073596
1
23.95
1
0
7
Offer A
0
0
0
1
Bank Withdrawal
1
1,107
0
Q3
1
3
1
California
0
0
0
71
1,756.2
0
2,181.12
0
3,937.32
0
0
90742
23
52
15.59
0
null
null
68
Hornbrook
5,793
One Year
United States
5014-WUQMG
Stayed
1
1
Male
1
Fiber Optic
41.962127, -122.527696
41.962127
-122.527696
1
96.1
0
2
1
Offer B
1
1
1
1
Bank Withdrawal
1
1,026
0
Q3
1
3
0
California
1
1
0
47
4,391.45
0
732.73
0
5,124.18
1
1
96044
55
15
11.58
1
Competitor
Competitor made better offer
74
San Diego
5,518
Month-to-Month
United States
5834-ASPWA
Churned
0
0
Male
1
Fiber Optic
32.825086, -117.199424
32.825086
-117.199424
0
75.45
1
0
0
null
0
0
1
0
Bank Withdrawal
1
51,213
0
Q3
0
3
0
California
0
0
0
1
75.45
0
11.58
0
87.03
0
1
92117
36
9
17.46
1
Dissatisfaction
Product dissatisfaction
79
Los Angeles
5,047
Month-to-Month
United States
1513-XNPPH
Churned
0
1
Female
1
Fiber Optic
34.002642, -118.287596
34.002642
-118.287596
0
89.4
0
0
0
Offer D
0
0
1
0
Bank Withdrawal
1
56,709
1
Q3
0
1
0
California
1
1
0
12
1,095.65
0
209.52
0
1,305.17
0
1
90037
40
14
38.37
1
Competitor
Competitor had better devices
75
Rough And Ready
6,216
Month-to-Month
United States
2834-SPCJV
Churned
0
0
Male
1
Fiber Optic
39.225634, -121.156163
39.225634
-121.156163
1
84.1
0
0
1
null
0
1
0
1
Bank Withdrawal
1
1,601
0
Q3
1
1
0
California
0
0
1
52
4,348.65
0
1,995.24
0
6,343.89
0
1
95975
51
0
17.01
0
null
null
78
Rowland Heights
5,594
Month-to-Month
United States
5018-HEKFO
Stayed
0
0
Female
0
null
33.976753, -117.897367
33.976753
-117.897367
0
24.5
1
0
0
Offer D
0
0
1
0
Credit Card
1
46,342
0
Q3
0
3
0
California
0
0
0
10
270.15
0
170.1
0
440.25
0
0
91748
23
30
2.12
0
null
null
28
Mission Viejo
3,707
One Year
United States
6967-QIQRV
Stayed
1
0
Male
1
Fiber Optic
33.60693, -117.644253
33.60693
-117.644253
1
101.9
0
1
8
null
0
1
0
1
Bank Withdrawal
1
46,227
1
Q3
1
3
0
California
1
1
1
15
1,667.25
120
31.8
0
1,819.05
1
0
92692
60
18
16.8
0
null
null
38
Mission Viejo
5,687
Month-to-Month
United States
3863-QSTYI
Stayed
0
1
Male
1
Cable
33.611945, -117.665867
33.611945
-117.665867
0
64.65
0
0
0
null
0
0
1
0
Bank Withdrawal
1
46,371
1
Q3
0
3
0
California
0
0
1
59
3,735.45
0
991.2
0
4,726.65
0
1
92691
42
5
13.59
0
null
null
56
Los Angeles
5,136
Two Year
United States
3967-KXAPS
Stayed
0
1
Male
1
DSL
33.92128, -118.274186
33.92128
-118.274186
1
92.3
1
0
5
Offer A
1
1
0
1
Credit Card
1
24,511
1
Q3
1
4
0
California
1
1
1
72
6,719.9
0
978.48
0
7,698.38
0
0
90061
33
19
12.92
0
null
null
67
Redwood City
5,731
Two Year
United States
0678-RLHVP
Stayed
0
1
Female
1
Fiber Optic
37.527497, -122.230941
37.527497
-122.230941
0
105.55
1
0
0
Offer B
1
0
0
0
Bank Withdrawal
1
10,658
0
Q3
0
5
0
California
1
1
1
53
5,682.25
0
684.76
0
6,367.01
0
1
94065
44
19
38.48
0
null
null
65
Lemoore
2,004
Month-to-Month
United States
7928-VJYAB
Stayed
1
0
Male
1
Fiber Optic
36.303666, -119.825657
36.303666
-119.825657
1
90.6
0
1
9
Offer D
0
0
0
1
Bank Withdrawal
1
30,419
0
Q3
1
5
0
California
1
1
1
11
1,020.2
0
423.28
0
1,443.48
0
1
93245
60
13
21.17
0
null
null
73
Burbank
5,356
Two Year
United States
6695-FRVEC
Stayed
0
1
Male
1
Cable
34.169706, -118.323548
34.169706
-118.323548
1
60.4
0
0
1
null
0
1
1
1
Bank Withdrawal
1
18,539
1
Q3
1
3
0
California
0
0
0
67
3,953.7
40
1,418.39
0
5,412.09
0
0
91506
35
0
31.33
0
null
null
21
Salinas
4,467
One Year
United States
9067-YGSCA
Stayed
0
0
Female
0
null
36.64152, -121.622188
36.64152
-121.622188
0
26.05
1
0
0
null
0
0
0
0
Credit Card
1
35,739
0
Q3
0
5
0
California
0
0
0
70
1,856.4
0
2,193.1
0
4,049.5
0
0
93901
47
0
25.08
0
null
null
77
Lucerne
5,682
One Year
United States
3452-FLHYD
Stayed
0
0
Male
0
null
39.141934, -122.770679
39.141934
-122.770679
1
20.95
0
0
3
null
0
0
1
1
Bank Withdrawal
1
3,002
0
Q3
1
4
0
California
0
0
0
25
495.15
0
627
0
1,122.15
0
0
95458
29
29
0
1
Dissatisfaction
Product dissatisfaction
94
Glendale
4,851
Month-to-Month
United States
1024-GUALD
Churned
0
0
Female
1
DSL
34.182378, -118.262922
34.182378
-118.262922
1
24.8
0
0
4
Offer E
0
0
1
1
Bank Withdrawal
0
9,864
0
Q3
1
1
0
California
0
1
0
1
24.8
0
0
0
24.8
1
1
91207
40
75
33.67
0
null
null
43
Los Angeles
5,952
Two Year
United States
1298-PHBTI
Stayed
1
0
Male
1
Fiber Optic
34.091829, -118.491244
34.091829
-118.491244
1
84.8
1
3
9
null
1
0
1
1
Bank Withdrawal
1
33,523
1
Q3
1
3
0
California
0
0
0
71
6,152.4
0
2,390.57
0
8,542.97
0
1
90049
62
0
11.86
0
null
null
46
Pasadena
3,612
Month-to-Month
United States
9546-KDTRB
Stayed
0
0
Female
0
null
34.139402, -118.128658
34.139402
-118.128658
0
24.7
1
0
0
null
0
0
0
0
Bank Withdrawal
1
23,742
0
Q3
0
5
0
California
0
0
0
19
465.85
0
225.34
1.65
689.54
0
0
91106
80
8
37.3
0
null
null
26
Fremont
4,011
Two Year
United States
4849-PYRLQ
Stayed
0
1
Female
1
DSL
37.572273, -121.964583
37.572273
-121.964583
0
73.25
1
0
0
null
0
1
0
0
Bank Withdrawal
1
66,543
1
Q3
0
3
1
California
1
0
0
56
4,054.2
0
2,088.8
17.16
6,125.84
0
1
94536
44
30
24.94
0
null
null
34
Termo
5,045
Two Year
United States
8883-ANODQ
Stayed
1
1
Female
1
Fiber Optic
41.027281, -120.669427
41.027281
-120.669427
1
84.4
1
1
3
null
1
0
1
1
Credit Card
1
72
0
Q3
1
5
0
California
0
0
0
68
5,746.75
0
1,695.92
0
7,442.67
0
1
96132
46
10
10.69
0
null
null
66
Glendale
5,414
Month-to-Month
United States
0003-MKNFE
Stayed
0
0
Male
1
Cable
34.162515, -118.203869
34.162515
-118.203869
0
59.9
1
0
0
null
0
0
0
0
Credit Card
1
31,297
0
Q3
0
5
0
California
1
1
0
9
542.4
10
96.21
38.33
610.28
0
0
91206
35
6
0
0
null
null
39
Redcrest
3,215
Month-to-Month
United States
4177-JPDFU
Stayed
0
0
Male
1
Cable
40.363446, -123.835041
40.363446
-123.835041
0
34
0
0
0
Offer D
1
0
0
0
Credit Card
0
400
1
Q3
0
3
0
California
0
0
0
12
442.45
0
0
0
442.45
0
1
95569
73
11
31.27
1
Other
Don't know
94
Fallbrook
2,394
Month-to-Month
United States
0723-DRCLG
Churned
0
0
Female
1
Fiber Optic
33.362575, -117.299644
33.362575
-117.299644
1
74.45
1
0
1
null
0
0
1
1
Bank Withdrawal
1
42,239
0
Q3
1
2
1
California
0
0
0
1
74.45
10
31.27
0
115.72
0
0
92028
25
42
38.78
0
null
null
76
Goodyears Bar
5,536
One Year
United States
5734-EJKXG
Stayed
0
1
Female
1
Fiber Optic
39.564113, -120.868836
39.564113
-120.868836
0
118.6
1
0
0
Offer B
1
1
1
0
Bank Withdrawal
1
76
1
Q3
0
3
0
California
1
1
1
61
7,365.7
0
2,365.58
0
9,731.28
1
1
95944
58
0
29.25
0
null
null
20
Porterville
4,335
Two Year
United States
5567-GZKQY
Stayed
0
0
Male
0
null
36.008958, -118.891593
36.008958
-118.891593
0
20.3
0
0
0
Offer B
0
0
0
0
Credit Card
1
65,566
0
Q3
0
4
0
California
0
0
0
58
1,131.5
0
1,696.5
0
2,828
0
0
93257
78
3
34
0
null
null
71
San Rafael
5,085
Two Year
United States
5792-JALQC
Stayed
0
1
Female
1
DSL
37.972662, -122.491452
37.972662
-122.491452
0
59.85
1
0
0
Offer B
0
1
0
0
Bank Withdrawal
1
40,239
0
Q3
0
3
1
California
0
0
0
52
3,103.25
0
1,768
19.16
4,852.09
0
1
94901
78
10
27.79
0
null
null
56
Santa Ana
6,423
One Year
United States
5985-BEHZK
Stayed
0
1
Female
1
Fiber Optic
33.766004, -117.786763
33.766004
-117.786763
1
105
1
0
1
Offer A
1
0
0
1
Credit Card
1
44,117
0
Q3
1
5
1
California
1
0
1
72
7,578.05
0
2,000.88
0
9,578.93
0
1
92705
61
26
27.56
0
null
null
52
Los Altos
4,903
Month-to-Month
United States
9822-BIIGN
Stayed
1
0
Male
1
Cable
37.352911, -122.093002
37.352911
-122.093002
1
71.85
1
3
0
Offer B
0
1
0
1
Bank Withdrawal
1
21,496
1
Q3
0
4
0
California
1
1
0
53
3,827.9
0
1,460.68
0
5,288.58
0
1
94024
46
28
0
0
null
null
60
Lancaster
2,750
Two Year
United States
7021-XSNYE
Stayed
1
1
Male
1
DSL
34.712708, -117.889656
34.712708
-117.889656
1
49.65
0
2
4
null
0
1
0
1
Credit Card
0
57,794
1
Q3
1
3
0
California
1
1
0
7
305.55
0
0
0
305.55
0
1
93535
59
22
24.04
0
null
null
25
Cabazon
3,149
Month-to-Month
United States
6088-BXMRG
Stayed
1
0
Female
1
Fiber Optic
33.929812, -116.76058
33.929812
-116.76058
1
98.85
1
1
2
null
1
0
1
1
Bank Withdrawal
1
2,355
0
Q3
1
4
0
California
1
1
1
32
3,089.6
0
769.28
0
3,858.88
0
1
92230
22
85
37.57
0
null
null
54
Pioneer
5,835
Two Year
United States
5117-ZSMHQ
Stayed
1
1
Female
1
DSL
38.546999, -120.271114
38.546999
-120.271114
1
89.9
1
1
9
Offer A
1
1
0
1
Bank Withdrawal
1
5,501
1
Q3
1
5
0
California
1
1
1
71
6,342.7
150
2,667.47
0
9,160.17
1
0
95666
40
15
0
0
null
null
28
Willow Creek
4,831
Month-to-Month
United States
2209-XADXF
Joined
0
0
Female
1
DSL
40.949012, -123.655847
40.949012
-123.655847
0
25.25
0
0
0
Offer E
0
0
0
0
Bank Withdrawal
0
1,666
0
Q3
0
5
0
California
0
0
0
1
25.25
10
0
0
35.25
0
0
95573
69
14
18.58
0
null
null
23
Glendale
5,232
Two Year
United States
8058-DMYRU
Stayed
0
0
Male
1
Fiber Optic
34.195386, -118.238508
34.195386
-118.238508
0
90.05
1
0
0
null
1
0
1
0
Bank Withdrawal
1
16,910
0
Q3
0
5
1
California
1
0
0
54
4,931.8
0
1,003.32
0
5,935.12
0
1
91208
42
0
47.6
0
null
null
26
Sacramento
5,897
Two Year
United States
0480-KYJVA
Stayed
1
0
Female
0
null
38.685069, -121.543709
38.685069
-121.543709
1
24.25
1
3
8
null
0
0
0
1
Credit Card
1
854
0
Q3
1
4
0
California
0
0
0
72
1,784.5
0
3,427.2
49.76
5,161.94
0
0
95835
38
29
43.39
0
null
null
73
San Francisco
5,989
Month-to-Month
United States
1074-AMIOH
Stayed
1
1
Female
1
Fiber Optic
37.736535, -122.45732
37.736535
-122.45732
1
108.25
0
2
1
null
1
0
1
1
Bank Withdrawal
1
20,643
1
Q3
1
4
0
California
1
1
1
53
5,935.1
0
2,299.67
0
8,234.77
0
1
94127
22
48
2.88
0
null
null
59
Auburn
4,644
One Year
United States
0186-CAERR
Stayed
0
1
Male
1
Fiber Optic
38.912881, -121.082766
38.912881
-121.082766
0
116.3
1
0
0
null
1
1
1
0
Bank Withdrawal
1
24,944
1
Q3
0
4
0
California
1
1
1
71
8,309.55
0
204.48
0
8,514.03
1
1
95603
46
0
36.76
0
null
null
47
Sacramento
4,982
Two Year
United States
6000-UKLWI
Stayed
0
0
Male
0
null
38.687367, -121.34848
38.687367
-121.34848
0
20.15
0
0
0
null
0
0
0
0
Credit Card
1
31,373
0
Q3
0
3
0
California
0
0
0
41
802.35
0
1,507.16
29.95
2,279.56
0
0
95842
75
17
48.33
0
null
null
23
Bridgeport
5,296
Two Year
United States
7446-YPODE
Stayed
0
0
Male
1
DSL
38.184583, -119.286558
38.184583
-119.286558
0
60.25
1
0
0
null
1
1
0
0
Bank Withdrawal
1
826
0
Q3
0
3
1
California
0
0
0
11
662.95
120
531.63
0
1,314.58
0
0
93517
34
0
35.5
0
null
null
67
Newcastle
4,261
One Year
United States
9509-MPYOD
Stayed
0
0
Female
0
null
38.883224, -121.15918
38.883224
-121.15918
0
20.75
0
0
0
Offer C
0
0
0
0
Credit Card
1
6,096
0
Q3
0
4
0
California
0
0
0
35
700.45
0
1,242.5
0
1,942.95
0
0
95658
68
12
3.91
0
null
null
63
Pomona
5,448
One Year
United States
8065-QBYTO
Stayed
0
0
Female
1
Fiber Optic
34.067932, -117.785168
34.067932
-117.785168
0
99.65
1
0
0
Offer A
1
1
1
0
Credit Card
1
36,057
1
Q3
0
4
1
California
0
0
1
71
7,181.25
0
277.61
0
7,458.86
0
1
91768
78
24
28.44
0
null
null
58
Miranda
5,521
One Year
United States
8996-ZROXE
Stayed
0
1
Male
1
DSL
40.210895, -123.86
40.210895
-123.86
0
53.5
0
0
0
Offer B
0
0
1
0
Bank Withdrawal
1
867
1
Q3
0
4
1
California
0
0
0
57
3,035.8
0
1,621.08
0
4,656.88
0
1
95553
51
11
7.99
0
null
null
24
Visalia
3,704
Month-to-Month
United States
9752-ZNQUT
Joined
0
0
Female
1
Cable
36.391777, -119.372842
36.391777
-119.372842
0
48.6
0
0
0
Offer E
1
0
1
0
Bank Withdrawal
1
36,718
0
Q3
0
5
0
California
0
0
0
1
48.6
0
7.99
0
56.59
0
1
93291
70
8
6.03
0
null
null
53
Napa
4,444
Two Year
United States
7044-YAACC
Stayed
0
0
Male
1
Fiber Optic
38.232389, -122.324944
38.232389
-122.324944
1
70.2
0
0
5
null
0
0
1
1
Bank Withdrawal
1
26,894
0
Q3
1
5
1
California
0
0
0
4
280.35
0
24.12
30.75
273.72
0
1
94559
33
13
21.23
1
Dissatisfaction
Product dissatisfaction
88
Hermosa Beach
5,838
Month-to-Month
United States
8185-UPYBR
Churned
0
0
Male
1
Fiber Optic
33.86532, -118.396336
33.86532
-118.396336
1
75.5
1
0
4
null
0
0
1
1
Bank Withdrawal
1
18,693
0
Q3
1
1
0
California
0
0
0
6
438
0
127.38
0
565.38
0
1
90254
74
10
39.31
0
null
null
30
San Francisco
6,238
One Year
United States
5446-DKWYW
Stayed
1
1
Female
1
DSL
37.773147, -122.411287
37.773147
-122.411287
1
65.2
1
1
9
Offer B
0
0
1
1
Bank Withdrawal
1
23,036
0
Q3
1
4
1
California
0
0
1
61
3,965.05
0
2,397.91
0
6,362.96
0
1
94103
28
51
4.13
1
Competitor
Competitor had better devices
87
Anaheim
3,244
Month-to-Month
United States
3627-FHKBK
Churned
0
0
Female
1
Fiber Optic
33.83796, -117.870494
33.83796
-117.870494
0
75.3
0
0
0
null
0
1
0
0
Mailed Check
1
34,398
0
Q3
0
1
0
California
0
0
0
1
75.3
0
4.13
0
79.43
1
1
92806
66
23
38.78
1
Competitor
Competitor had better devices
96
Moss Landing
4,843
Month-to-Month
United States
4826-XTSOH
Churned
0
0
Male
1
Fiber Optic
36.863303, -121.781632
36.863303
-121.781632
1
86.05
1
0
0
null
0
0
1
1
Bank Withdrawal
1
899
0
Q3
0
1
1
California
0
0
1
1
86.05
0
38.78
0
124.83
0
1
95039
52
19
0
0
null
null
22
Coleville
4,534
One Year
United States
1094-BKOSX
Stayed
1
1
Female
1
Cable
38.42528, -119.475741
38.42528
-119.475741
1
51
0
2
10
null
1
0
0
1
Bank Withdrawal
0
1,332
1
Q3
1
4
0
California
1
1
0
45
2,264.5
0
0
0
2,264.5
0
1
96107
62
12
15.69
1
Competitor
Competitor had better devices
91
Modesto
2,860
Month-to-Month
United States
1373-ORVIZ
Churned
0
0
Female
1
DSL
37.621458, -121.012295
37.621458
-121.012295
1
66.35
1
0
1
Offer D
0
0
1
1
Bank Withdrawal
1
47,536
1
Q3
1
1
0
California
1
1
0
11
740.8
0
172.59
0
913.39
0
1
95351