Age
int64 19
80
| Avg Monthly GB Download
int64 0
85
| Avg Monthly Long Distance Charges
float64 0
50
| Churn
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1
| Churn Category
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values | Churn Reason
stringclasses 20
values | Churn Score
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96
| City
stringlengths 3
22
| CLTV
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6.5k
| Contract
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values | Country
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value | Customer ID
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10
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| Device Protection Plan
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1
| Gender
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values | Internet Service
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1
| Internet Type
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values | Lat Long
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| Latitude
float64 32.6
42
| Longitude
float64 -124.3
-114.19
| Married
int64 0
1
| Monthly Charge
float64 18.3
119
| Multiple Lines
int64 0
1
| Number of Dependents
int64 0
8
| Number of Referrals
int64 0
11
| Offer
stringclasses 5
values | Online Backup
int64 0
1
| Online Security
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1
| Paperless Billing
int64 0
1
| Partner
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| Payment Method
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values | Phone Service
int64 0
1
| Population
int64 11
105k
| Premium Tech Support
int64 0
1
| Quarter
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value | Referred a Friend
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1
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int64 1
5
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1
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value | Streaming Movies
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1
| Streaming Music
int64 0
1
| Streaming TV
int64 0
1
| Tenure in Months
int64 1
72
| Total Charges
float64 18.8
8.67k
| Total Extra Data Charges
int64 0
150
| Total Long Distance Charges
float64 0
3.56k
| Total Refunds
float64 0
49.8
| Total Revenue
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12k
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5
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
35 | 17 | 0 | 0 | null | null | 47 | Berry Creek | 5,396 | Two Year | United States | 0298-XACET | Stayed | 1 | 1 | Male | 1 | DSL | 39.657228, -121.37778 | 39.657228 | -121.37778 | 1 | 50.2 | 0 | 2 | 1 | null | 1 | 0 | 0 | 1 | Credit Card | 0 | 1,279 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 52 | 2,554 | 0 | 0 | 27.01 | 2,526.99 | 0 | 1 | 95916 |
31 | 13 | 2.5 | 0 | null | null | 49 | Lower Lake | 5,824 | Two Year | United States | 6122-LJADA | Stayed | 1 | 1 | Male | 1 | Cable | 38.925545, -122.549083 | 38.925545 | -122.549083 | 1 | 90.15 | 1 | 1 | 7 | null | 1 | 1 | 1 | 1 | Credit Card | 1 | 2,644 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 70 | 6,237.05 | 0 | 175 | 0 | 6,412.05 | 0 | 1 | 95457 |
29 | 59 | 31.99 | 0 | null | null | 38 | Lagunitas | 4,854 | One Year | United States | 9640-ZSLDC | Stayed | 1 | 1 | Female | 1 | DSL | 38.021772, -122.691744 | 38.021772 | -122.691744 | 1 | 60.6 | 0 | 5 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 821 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 53 | 3,297 | 0 | 1,695.47 | 0 | 4,992.47 | 1 | 1 | 94938 |
51 | 0 | 35.2 | 0 | null | null | 76 | Markleeville | 4,882 | One Year | United States | 4955-VCWBI | Stayed | 1 | 0 | Female | 0 | null | 38.735789, -119.85798 | 38.735789 | -119.85798 | 1 | 20 | 0 | 2 | 5 | null | 0 | 0 | 0 | 1 | Credit Card | 1 | 957 | 0 | Q3 | 1 | 5 | 0 | California | 0 | 0 | 0 | 43 | 817.95 | 0 | 1,513.6 | 0 | 2,331.55 | 0 | 0 | 96120 |
74 | 30 | 19.09 | 0 | null | null | 55 | Beverly Hills | 4,057 | Month-to-Month | United States | 3798-EPWRR | Joined | 0 | 0 | Female | 1 | DSL | 34.062095, -118.401508 | 34.062095 | -118.401508 | 0 | 43.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 11,355 | 0 | Q3 | 0 | 5 | 1 | California | 0 | 0 | 0 | 2 | 85.1 | 0 | 38.18 | 0 | 123.28 | 0 | 1 | 90212 |
76 | 3 | 2.85 | 1 | Other | Don't know | 84 | Redding | 2,837 | Month-to-Month | United States | 2474-BRUCM | Churned | 0 | 0 | Male | 1 | Fiber Optic | 40.527834, -122.318749 | 40.527834 | -122.318749 | 1 | 101.85 | 1 | 0 | 1 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 30,338 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 1 | 40 | 4,086.3 | 0 | 114 | 0 | 4,200.3 | 0 | 1 | 96002 |
20 | 0 | 31.02 | 0 | null | null | 32 | Torrance | 4,958 | Month-to-Month | United States | 2243-FNMMI | Stayed | 0 | 0 | Male | 0 | null | 33.833699, -118.314387 | 33.833699 | -118.314387 | 0 | 19.4 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 40,705 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 20 | 415.4 | 0 | 620.4 | 0 | 1,035.8 | 1 | 0 | 90501 |
33 | 25 | 46.23 | 0 | null | null | 35 | Glendale | 5,092 | Month-to-Month | United States | 8286-AFUYI | Joined | 0 | 0 | Male | 1 | DSL | 34.153338, -118.262974 | 34.153338 | -118.262974 | 0 | 47.95 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 14,493 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 1 | 47.95 | 0 | 46.23 | 0 | 94.18 | 0 | 1 | 91203 |
35 | 12 | 17.49 | 0 | null | null | 29 | Montclair | 4,750 | One Year | United States | 5376-PCKNB | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 34.072121, -117.698319 | 34.072121 | -117.698319 | 1 | 104.45 | 1 | 1 | 5 | Offer A | 1 | 0 | 1 | 1 | Credit Card | 1 | 34,447 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 1 | 72 | 7,459 | 130 | 1,259.28 | 0 | 8,848.28 | 0 | 0 | 91763 |
26 | 0 | 22.54 | 0 | null | null | 54 | Angels Camp | 4,402 | Month-to-Month | United States | 8410-BGQXN | Stayed | 0 | 0 | Male | 0 | null | 38.071327, -120.632221 | 38.071327 | -120.632221 | 0 | 19.4 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 4,264 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 93.4 | 0 | 90.16 | 0 | 183.56 | 1 | 0 | 95222 |
55 | 0 | 34.86 | 0 | null | null | 64 | Fairfield | 3,172 | Month-to-Month | United States | 5144-PQCDZ | Stayed | 0 | 0 | Male | 0 | null | 38.287136, -122.02711 | 38.287136 | -122.02711 | 0 | 19.95 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Credit Card | 1 | 77,683 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 4 | 59.25 | 0 | 139.44 | 0 | 198.69 | 0 | 0 | 94533 |
68 | 21 | 27.7 | 0 | null | null | 58 | Los Angeles | 5,113 | Two Year | United States | 8659-HDIYE | Stayed | 0 | 1 | Female | 1 | DSL | 34.057496, -118.413959 | 34.057496 | -118.413959 | 0 | 74.65 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Credit Card | 1 | 2,527 | 1 | Q3 | 0 | 4 | 1 | California | 1 | 0 | 0 | 64 | 4,869.35 | 0 | 1,772.8 | 47.04 | 6,595.11 | 0 | 1 | 90067 |
77 | 11 | 2.21 | 0 | null | null | 75 | Madera | 4,276 | Two Year | United States | 0716-BQNDX | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 36.902954, -120.194274 | 36.902954 | -120.194274 | 0 | 93.75 | 1 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 1 | 28,434 | 1 | Q3 | 0 | 3 | 1 | California | 1 | 1 | 0 | 57 | 5,625.55 | 0 | 125.97 | 0 | 5,751.52 | 0 | 1 | 93637 |
52 | 28 | 48.14 | 0 | null | null | 36 | The Sea Ranch | 6,438 | Two Year | United States | 3796-ENZGF | Stayed | 0 | 0 | Male | 1 | Cable | 38.696659, -123.436861 | 38.696659 | -123.436861 | 1 | 67.25 | 1 | 0 | 2 | null | 1 | 0 | 0 | 1 | Credit Card | 1 | 752 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 63 | 4,234.15 | 150 | 3,032.82 | 0 | 7,416.97 | 0 | 0 | 95497 |
70 | 10 | 36.6 | 0 | null | null | 66 | Applegate | 4,322 | One Year | United States | 8752-GHJFU | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 38.983388, -120.988814 | 38.983388 | -120.988814 | 1 | 92 | 1 | 0 | 7 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 1,526 | 1 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 71 | 6,585.2 | 0 | 2,598.6 | 0 | 9,183.8 | 0 | 1 | 95703 |
63 | 56 | 21.43 | 0 | null | null | 30 | South San Francisco | 2,939 | Two Year | United States | 6427-FEFIG | Stayed | 1 | 1 | Female | 1 | DSL | 37.654436, -122.426468 | 37.654436 | -122.426468 | 1 | 78.6 | 1 | 3 | 8 | Offer C | 0 | 1 | 0 | 1 | Credit Card | 1 | 60,599 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 24 | 1,846.65 | 0 | 514.32 | 0 | 2,360.97 | 0 | 1 | 94080 |
73 | 18 | 0 | 0 | null | null | 79 | Willows | 4,757 | Two Year | United States | 5730-RIITO | Stayed | 0 | 0 | Female | 1 | DSL | 39.493991, -122.286363 | 39.493991 | -122.286363 | 0 | 33.45 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Credit Card | 0 | 8,812 | 0 | Q3 | 0 | 3 | 1 | California | 0 | 0 | 0 | 43 | 1,500.25 | 40 | 0 | 0 | 1,540.25 | 0 | 0 | 95988 |
30 | 48 | 18.88 | 0 | null | null | 66 | Redding | 5,157 | Month-to-Month | United States | 2796-UUZZO | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 40.527834, -122.318749 | 40.527834 | -122.318749 | 1 | 80.3 | 0 | 2 | 9 | Offer B | 1 | 0 | 1 | 1 | Credit Card | 1 | 30,338 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 63 | 4,896.35 | 40 | 1,189.44 | 0 | 6,125.79 | 0 | 0 | 96002 |
22 | 59 | 0 | 0 | null | null | 44 | Spring Valley | 5,717 | Two Year | United States | 8039-EQPIM | Stayed | 0 | 1 | Male | 1 | DSL | 32.726627, -116.994608 | 32.726627 | -116.994608 | 1 | 60.25 | 0 | 0 | 7 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 56,100 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 69 | 4,055.5 | 120 | 0 | 0 | 4,175.5 | 1 | 0 | 91977 |
79 | 3 | 47.27 | 0 | null | null | 62 | Mi Wuk Village | 6,024 | Two Year | United States | 0707-HOVVN | Stayed | 0 | 1 | Female | 1 | Cable | 38.121601, -120.133915 | 38.121601 | -120.133915 | 0 | 75.5 | 1 | 0 | 0 | Offer A | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,278 | 1 | Q3 | 0 | 4 | 1 | California | 0 | 0 | 1 | 70 | 5,212.65 | 0 | 3,308.9 | 0 | 8,521.55 | 0 | 1 | 95346 |
70 | 0 | 1.66 | 0 | null | null | 69 | Los Olivos | 2,302 | One Year | United States | 6549-YMFAW | Stayed | 0 | 0 | Male | 0 | null | 34.70434, -120.02609 | 34.70434 | -120.02609 | 1 | 21.25 | 0 | 0 | 1 | null | 0 | 0 | 1 | 1 | Credit Card | 1 | 1,317 | 0 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 9 | 204.55 | 0 | 14.94 | 0 | 219.49 | 0 | 0 | 93441 |
26 | 26 | 21.28 | 1 | Dissatisfaction | Network reliability | 78 | Lafayette | 3,599 | Month-to-Month | United States | 1226-UDFZR | Churned | 0 | 0 | Female | 1 | Cable | 37.907777, -122.127161 | 37.907777 | -122.127161 | 0 | 49.6 | 0 | 0 | 0 | Offer E | 1 | 0 | 1 | 0 | Credit Card | 1 | 23,996 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 0 | 0 | 2 | 114.7 | 0 | 42.56 | 0 | 157.26 | 1 | 1 | 94549 |
28 | 85 | 29.24 | 1 | Attitude | Attitude of support person | 90 | Los Angeles | 4,231 | Month-to-Month | United States | 6347-DCUIK | Churned | 0 | 0 | Male | 1 | Fiber Optic | 33.988543, -118.334081 | 33.988543 | -118.334081 | 0 | 74.15 | 1 | 0 | 0 | Offer D | 0 | 0 | 1 | 0 | Credit Card | 1 | 44,764 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 0 | 10 | 811.8 | 0 | 292.4 | 0 | 1,104.2 | 1 | 1 | 90043 |
44 | 7 | 46.59 | 0 | null | null | 68 | Castro Valley | 2,724 | Month-to-Month | United States | 1356-MKYSK | Stayed | 0 | 1 | Male | 1 | DSL | 37.708327, -122.083473 | 37.708327 | -122.083473 | 0 | 78.65 | 0 | 0 | 0 | Offer E | 0 | 1 | 0 | 0 | Credit Card | 1 | 41,698 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 6 | 483.3 | 10 | 279.54 | 0 | 772.84 | 0 | 0 | 94546 |
37 | 19 | 0 | 1 | Attitude | Attitude of service provider | 74 | Palomar Mountain | 5,171 | Month-to-Month | United States | 0032-PGELS | Churned | 1 | 0 | Female | 1 | DSL | 33.309852, -116.823091 | 33.309852 | -116.823091 | 1 | 30.5 | 0 | 1 | 1 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 234 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 1 | 30.5 | 0 | 0 | 0 | 30.5 | 0 | 1 | 92060 |
44 | 19 | 8.36 | 0 | null | null | 41 | San Jose | 4,848 | Two Year | United States | 3486-HOOGQ | Stayed | 1 | 1 | Female | 1 | DSL | 37.316146, -121.936285 | 37.316146 | -121.936285 | 1 | 79.7 | 1 | 1 | 3 | Offer A | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 32,804 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 1 | 70 | 5,743.3 | 0 | 585.2 | 0 | 6,328.5 | 0 | 1 | 95128 |
21 | 71 | 2.18 | 1 | Competitor | Competitor had better devices | 90 | Camp Nelson | 6,189 | One Year | United States | 3870-MQAMG | Churned | 0 | 1 | Female | 1 | Fiber Optic | 36.057458, -118.591951 | 36.057458 | -118.591951 | 1 | 110.35 | 1 | 0 | 1 | Offer B | 1 | 0 | 0 | 1 | Bank Withdrawal | 1 | 191 | 1 | Q3 | 1 | 1 | 0 | California | 1 | 1 | 1 | 54 | 5,893.15 | 0 | 117.72 | 0 | 6,010.87 | 1 | 1 | 93208 |
45 | 25 | 34.13 | 0 | null | null | 27 | Cypress | 4,499 | Two Year | United States | 2256-YLYLP | Stayed | 1 | 1 | Male | 1 | DSL | 33.818477, -118.038307 | 33.818477 | -118.038307 | 1 | 72.95 | 0 | 1 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 47,344 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 68 | 4,953.25 | 0 | 2,320.84 | 0 | 7,274.09 | 0 | 1 | 90630 |
68 | 28 | 0 | 0 | null | null | 63 | Sheridan | 2,525 | Two Year | United States | 8070-AAWZP | Stayed | 0 | 1 | Male | 1 | Cable | 38.984756, -121.345074 | 38.984756 | -121.345074 | 1 | 34.25 | 0 | 0 | 3 | null | 0 | 0 | 0 | 1 | Credit Card | 0 | 1,219 | 1 | Q3 | 1 | 4 | 1 | California | 0 | 0 | 0 | 24 | 828.2 | 0 | 0 | 0 | 828.2 | 0 | 1 | 95681 |
44 | 17 | 0 | 0 | null | null | 62 | Sacramento | 6,344 | Two Year | United States | 9610-WCESF | Stayed | 0 | 0 | Male | 1 | Cable | 38.486938, -121.395805 | 38.486938 | -121.395805 | 0 | 43.9 | 0 | 0 | 0 | null | 0 | 1 | 0 | 0 | Bank Withdrawal | 0 | 54,880 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 67 | 3,097.2 | 0 | 0 | 34.45 | 3,062.75 | 0 | 1 | 95828 |
45 | 9 | 40.33 | 0 | null | null | 56 | Merced | 4,778 | One Year | United States | 8268-YDIXR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 37.40122, -120.514191 | 37.40122 | -120.514191 | 1 | 93.15 | 1 | 0 | 1 | Offer B | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 23,100 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 56 | 5,253.95 | 0 | 2,258.48 | 0 | 7,512.43 | 0 | 1 | 95348 |
22 | 59 | 9.16 | 0 | null | null | 43 | San Diego | 2,269 | Month-to-Month | United States | 6473-ULUHT | Stayed | 1 | 0 | Male | 1 | DSL | 32.886925, -117.152162 | 32.886925 | -117.152162 | 1 | 84.9 | 1 | 2 | 5 | Offer D | 1 | 1 | 0 | 1 | Bank Withdrawal | 1 | 74,232 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 16 | 1,398.25 | 0 | 146.56 | 0 | 1,544.81 | 1 | 1 | 92126 |
41 | 20 | 15.58 | 0 | null | null | 60 | Hickman | 5,096 | Two Year | United States | 9489-JMTTN | Stayed | 1 | 1 | Female | 1 | DSL | 37.605926, -120.69955 | 37.605926 | -120.69955 | 1 | 89.75 | 1 | 1 | 1 | Offer A | 1 | 1 | 0 | 1 | Credit Card | 1 | 1,055 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 6,595.9 | 0 | 1,121.76 | 0 | 7,717.66 | 0 | 1 | 95323 |
53 | 22 | 47.72 | 0 | null | null | 33 | Avila Beach | 5,494 | Month-to-Month | United States | 5433-KYGHE | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 35.186644, -120.728305 | 35.186644 | -120.728305 | 0 | 86 | 1 | 1 | 0 | Offer D | 0 | 1 | 1 | 0 | Mailed Check | 1 | 812 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 14 | 1,164.05 | 0 | 668.08 | 0 | 1,832.13 | 0 | 1 | 93424 |
20 | 59 | 0 | 0 | null | null | 77 | Santa Rosa | 3,766 | Month-to-Month | United States | 0668-OGMHD | Stayed | 0 | 0 | Female | 1 | DSL | 38.439696, -122.668817 | 38.439696 | -122.668817 | 1 | 28.5 | 0 | 0 | 8 | Offer D | 0 | 1 | 0 | 1 | Bank Withdrawal | 0 | 22,250 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 21 | 629.35 | 0 | 0 | 0 | 629.35 | 1 | 1 | 95405 |
36 | 16 | 14.18 | 0 | null | null | 55 | Los Angeles | 6,092 | One Year | United States | 1122-YJBCS | Stayed | 0 | 0 | Male | 1 | DSL | 34.078821, -118.177576 | 34.078821 | -118.177576 | 1 | 53.65 | 0 | 0 | 7 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 46,960 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 69 | 3,804.4 | 0 | 978.42 | 0 | 4,782.82 | 0 | 1 | 90032 |
45 | 24 | 32.31 | 0 | null | null | 40 | Santa Barbara | 4,366 | Month-to-Month | United States | 0701-TJSEF | Stayed | 0 | 1 | Male | 1 | Cable | 34.037342, -119.80079 | 34.037342 | -119.80079 | 0 | 68.25 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 25,771 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 9 | 576.95 | 0 | 290.79 | 0 | 867.74 | 0 | 1 | 93105 |
47 | 14 | 22.71 | 0 | null | null | 78 | Sacramento | 5,709 | Month-to-Month | United States | 1867-TJHTS | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.550722, -121.457314 | 38.550722 | -121.457314 | 0 | 79.8 | 1 | 0 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 14,966 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 58 | 4,526.85 | 0 | 1,317.18 | 0 | 5,844.03 | 0 | 1 | 95817 |
62 | 22 | 23.96 | 1 | Competitor | Competitor offered higher download speeds | 75 | Sacramento | 2,038 | Month-to-Month | United States | 8740-CRYFY | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.475465, -121.443625 | 38.475465 | -121.443625 | 0 | 78.95 | 0 | 0 | 0 | Offer E | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 72,199 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 1 | 1 | 78.95 | 0 | 23.96 | 0 | 102.91 | 0 | 1 | 95823 |
78 | 20 | 25.15 | 0 | null | null | 59 | Desert Center | 5,655 | One Year | United States | 0177-PXBAT | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.889605, -115.257009 | 33.889605 | -115.257009 | 1 | 109.9 | 1 | 0 | 7 | null | 0 | 1 | 1 | 1 | Bank Withdrawal | 1 | 964 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 33 | 3,694.7 | 0 | 829.95 | 0 | 4,524.65 | 0 | 1 | 92239 |
48 | 20 | 36.59 | 0 | null | null | 56 | Corona | 4,138 | One Year | United States | 8672-OAUPW | Stayed | 0 | 0 | Male | 1 | DSL | 33.762351, -117.488725 | 33.762351 | -117.488725 | 0 | 47.85 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 13,188 | 1 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 51 | 2,356.75 | 0 | 1,866.09 | 18.39 | 4,204.45 | 0 | 1 | 92883 |
72 | 22 | 42.29 | 0 | null | null | 68 | Bakersfield | 3,384 | One Year | United States | 9978-HYCIN | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 35.383937, -119.020428 | 35.383937 | -119.020428 | 1 | 84.95 | 0 | 1 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 12,963 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 1 | 47 | 4,018.05 | 80 | 1,987.63 | 0 | 6,085.68 | 0 | 0 | 93301 |
74 | 3 | 21.7 | 1 | Attitude | Attitude of support person | 94 | Roseville | 4,400 | Two Year | United States | 8166-ZZTFS | Churned | 0 | 1 | Female | 1 | Cable | 38.736685, -121.251984 | 38.736685 | -121.251984 | 1 | 80.55 | 1 | 0 | 1 | null | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 25,173 | 0 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 66 | 5,265.1 | 0 | 1,432.2 | 0 | 6,697.3 | 0 | 1 | 95661 |
37 | 13 | 20.88 | 1 | Price | Extra data charges | 79 | Los Angeles | 5,536 | Month-to-Month | United States | 1228-FZFRV | Churned | 0 | 1 | Male | 1 | Fiber Optic | 34.027337, -118.28515 | 34.027337 | -118.28515 | 1 | 105.95 | 1 | 0 | 0 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 45,025 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 50 | 5,341.8 | 0 | 1,044 | 0 | 6,385.8 | 0 | 1 | 90007 |
33 | 22 | 0 | 0 | null | null | 29 | Redding | 3,899 | Two Year | United States | 0056-EPFBG | Stayed | 1 | 1 | Male | 1 | Cable | 40.677649, -122.29467 | 40.677649 | -122.29467 | 1 | 39.4 | 0 | 1 | 4 | null | 0 | 1 | 1 | 1 | Credit Card | 0 | 41,476 | 1 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 20 | 825.4 | 0 | 0 | 0 | 825.4 | 0 | 1 | 96003 |
25 | 59 | 8.39 | 0 | null | null | 20 | Birds Landing | 5,980 | One Year | United States | 9402-CXWPL | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 38.140719, -121.838298 | 38.140719 | -121.838298 | 0 | 98.9 | 1 | 0 | 0 | Offer A | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 138 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 70 | 6,838.6 | 0 | 587.3 | 0 | 7,425.9 | 1 | 1 | 94512 |
25 | 69 | 33.45 | 0 | null | null | 27 | Loma Linda | 2,719 | One Year | United States | 7607-QKKTJ | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 34.049315, -117.255974 | 34.049315 | -117.255974 | 1 | 95 | 1 | 2 | 6 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 18,068 | 0 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 45 | 4,368.85 | 60 | 1,505.25 | 0 | 5,934.1 | 1 | 0 | 92354 |
50 | 0 | 6.08 | 1 | Competitor | Competitor made better offer | 91 | Cotati | 5,881 | Month-to-Month | United States | 8329-IBCTI | Churned | 0 | 0 | Female | 0 | null | 38.326215, -122.718742 | 38.326215 | -122.718742 | 0 | 19.65 | 0 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Mailed Check | 1 | 7,936 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 19.65 | 0 | 6.08 | 0 | 25.73 | 0 | 0 | 94931 |
57 | 23 | 49 | 0 | null | null | 41 | San Diego | 5,527 | One Year | United States | 8272-ONJLV | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 32.808814, -117.134694 | 32.808814 | -117.134694 | 0 | 95.7 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 25,232 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 12 | 1,184 | 0 | 588 | 0 | 1,772 | 0 | 1 | 92123 |
32 | 27 | 47.83 | 0 | null | null | 80 | Garden Grove | 6,437 | Two Year | United States | 0619-OLYUR | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 33.787165, -117.931889 | 33.787165 | -117.931889 | 1 | 111.9 | 1 | 0 | 1 | null | 0 | 1 | 1 | 1 | Credit Card | 1 | 50,641 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 72 | 8,071.05 | 0 | 3,443.76 | 0 | 11,514.81 | 0 | 1 | 92840 |
40 | 7 | 40.76 | 1 | Competitor | Competitor made better offer | 75 | Jamestown | 5,497 | Month-to-Month | United States | 7562-GSUHK | Churned | 0 | 1 | Female | 1 | Fiber Optic | 37.84771, -120.486589 | 37.84771 | -120.486589 | 0 | 93.2 | 0 | 0 | 0 | null | 1 | 0 | 1 | 0 | Credit Card | 1 | 9,559 | 0 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 0 | 16 | 1,573.7 | 0 | 652.16 | 35.7 | 2,190.16 | 0 | 1 | 95327 |
45 | 0 | 27.6 | 0 | null | null | 46 | Scotia | 2,447 | Two Year | United States | 7977-HXJKU | Stayed | 1 | 0 | Male | 0 | null | 40.440636, -124.098739 | 40.440636 | -124.098739 | 0 | 19.6 | 0 | 2 | 0 | Offer D | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,125 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 21 | 397 | 0 | 579.6 | 0 | 976.6 | 0 | 0 | 95565 |
67 | 7 | 27.64 | 0 | null | null | 35 | Sierra Madre | 5,128 | Two Year | United States | 4840-ORQXB | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.168686, -118.057505 | 34.168686 | -118.057505 | 0 | 104.75 | 1 | 0 | 0 | null | 1 | 0 | 0 | 0 | Bank Withdrawal | 1 | 10,558 | 0 | Q3 | 0 | 3 | 1 | California | 1 | 0 | 1 | 56 | 5,841.35 | 0 | 1,547.84 | 36.52 | 7,352.67 | 0 | 1 | 91024 |
62 | 9 | 12.06 | 1 | Dissatisfaction | Product dissatisfaction | 91 | Fremont | 2,026 | Month-to-Month | United States | 9170-CCKOU | Churned | 0 | 1 | Male | 1 | Fiber Optic | 37.516791, -121.899117 | 37.516791 | -121.899117 | 1 | 90.2 | 1 | 0 | 1 | Offer D | 1 | 1 | 0 | 1 | Credit Card | 1 | 46,917 | 0 | Q3 | 1 | 1 | 0 | California | 0 | 0 | 0 | 17 | 1,454.15 | 0 | 205.02 | 0 | 1,659.17 | 0 | 1 | 94539 |
29 | 0 | 9.43 | 0 | null | null | 42 | Blythe | 2,600 | Two Year | United States | 3546-GHEAE | Stayed | 0 | 0 | Male | 0 | null | 33.674583, -114.71612 | 33.674583 | -114.71612 | 0 | 19.45 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 24,659 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 7 | 165.35 | 0 | 66.01 | 0 | 231.36 | 1 | 0 | 92225 |
36 | 17 | 26.67 | 0 | null | null | 65 | Jamul | 5,414 | Two Year | United States | 0530-IJVDB | Stayed | 1 | 1 | Male | 1 | Fiber Optic | 32.695681, -116.798386 | 32.695681 | -116.798386 | 0 | 114.6 | 1 | 2 | 0 | Offer A | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 8,759 | 1 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 70 | 7,882.5 | 0 | 1,866.9 | 0 | 9,749.4 | 0 | 1 | 91935 |
59 | 6 | 0 | 0 | null | null | 76 | San Jose | 6,302 | Two Year | United States | 7110-BDTWG | Stayed | 0 | 1 | Female | 1 | Cable | 37.339533, -121.777179 | 37.339533 | -121.777179 | 1 | 47.05 | 0 | 0 | 4 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 0 | 44,103 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 0 | 71 | 3,263.6 | 0 | 0 | 0 | 3,263.6 | 0 | 1 | 95148 |
33 | 26 | 25.11 | 1 | Attitude | Attitude of service provider | 91 | Fresno | 3,819 | Month-to-Month | United States | 4143-OOBWZ | Churned | 0 | 0 | Male | 1 | Fiber Optic | 36.793601, -119.761131 | 36.793601 | -119.761131 | 1 | 81.3 | 1 | 0 | 0 | Offer E | 1 | 0 | 1 | 1 | Bank Withdrawal | 1 | 39,148 | 0 | Q3 | 0 | 2 | 0 | California | 0 | 0 | 0 | 5 | 416.3 | 0 | 125.55 | 0 | 541.85 | 0 | 1 | 93726 |
45 | 22 | 7.7 | 0 | null | null | 39 | Paskenta | 4,917 | Month-to-Month | United States | 7321-VGNKU | Joined | 0 | 0 | Female | 1 | Fiber Optic | 39.884395, -122.587513 | 39.884395 | -122.587513 | 1 | 70.35 | 0 | 0 | 1 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 263 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 2 | 120.25 | 20 | 15.4 | 0 | 155.65 | 0 | 0 | 96074 |
53 | 0 | 32.54 | 0 | null | null | 57 | Santa Clara | 3,965 | Month-to-Month | United States | 9578-FOMUK | Stayed | 1 | 0 | Male | 0 | null | 37.393554, -121.965114 | 37.393554 | -121.965114 | 0 | 24.8 | 1 | 3 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 13,031 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 15 | 324.15 | 0 | 488.1 | 12.8 | 799.45 | 0 | 0 | 95054 |
19 | 0 | 1.14 | 0 | null | null | 26 | Newbury Park | 4,634 | Two Year | United States | 9178-JHUVJ | Stayed | 1 | 0 | Male | 0 | null | 34.172071, -118.946262 | 34.172071 | -118.946262 | 1 | 24.1 | 1 | 3 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 37,779 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 24 | 587.4 | 0 | 27.36 | 0 | 614.76 | 1 | 0 | 91320 |
23 | 59 | 0 | 1 | Dissatisfaction | Lack of self-service on Website | 66 | Sanger | 4,917 | Month-to-Month | United States | 4628-CTTLA | Churned | 0 | 0 | Male | 1 | DSL | 36.819628, -119.440414 | 36.819628 | -119.440414 | 0 | 39.3 | 0 | 0 | 0 | Offer B | 1 | 0 | 1 | 0 | Bank Withdrawal | 0 | 28,991 | 0 | Q3 | 0 | 1 | 0 | California | 0 | 1 | 1 | 57 | 2,111.45 | 80 | 0 | 0 | 2,191.45 | 1 | 0 | 93657 |
24 | 0 | 11.35 | 1 | Price | Price too high | 91 | Hacienda Heights | 4,785 | Month-to-Month | United States | 7845-URHJN | Churned | 0 | 0 | Female | 0 | null | 33.998471, -117.973758 | 33.998471 | -117.973758 | 1 | 20.15 | 0 | 0 | 1 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 53,686 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 8 | 156.25 | 0 | 90.8 | 0 | 247.05 | 1 | 0 | 91745 |
26 | 73 | 1.94 | 0 | null | null | 64 | Salyer | 6,041 | One Year | United States | 2890-WFBHU | Stayed | 0 | 1 | Female | 1 | DSL | 40.89866, -123.539754 | 40.89866 | -123.539754 | 0 | 79.85 | 1 | 0 | 0 | Offer B | 1 | 1 | 0 | 0 | Credit Card | 1 | 660 | 1 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 0 | 59 | 4,786.1 | 0 | 114.46 | 0 | 4,900.56 | 1 | 1 | 95563 |
33 | 53 | 41.14 | 0 | null | null | 49 | Middletown | 5,475 | Two Year | United States | 7569-NMZYQ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 38.787446, -122.58675 | 38.787446 | -122.58675 | 1 | 118.75 | 1 | 3 | 1 | null | 1 | 1 | 1 | 1 | Bank Withdrawal | 1 | 7,789 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 72 | 8,672.45 | 0 | 2,962.08 | 0 | 11,634.53 | 0 | 1 | 95461 |
39 | 0 | 22.31 | 0 | null | null | 37 | Winton | 3,799 | One Year | United States | 2788-CJQAQ | Stayed | 0 | 0 | Male | 0 | null | 37.421299, -120.599587 | 37.421299 | -120.599587 | 0 | 19.45 | 0 | 0 | 0 | Offer D | 0 | 0 | 0 | 0 | Mailed Check | 1 | 11,463 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 13 | 270.2 | 0 | 290.03 | 0 | 560.23 | 0 | 0 | 95388 |
56 | 30 | 38.33 | 0 | null | null | 77 | Santa Monica | 5,974 | One Year | United States | 3658-QQJYD | Stayed | 0 | 0 | Male | 1 | Cable | 34.015481, -118.493231 | 34.015481 | -118.493231 | 0 | 74.3 | 0 | 0 | 0 | Offer B | 1 | 1 | 1 | 0 | Credit Card | 1 | 5,221 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 1 | 62 | 4,698.05 | 0 | 2,376.46 | 0 | 7,074.51 | 0 | 1 | 90401 |
21 | 59 | 30.67 | 0 | null | null | 20 | West Covina | 2,425 | Month-to-Month | United States | 8734-FNWVH | Stayed | 1 | 0 | Male | 1 | DSL | 34.024405, -117.898722 | 34.024405 | -117.898722 | 1 | 59.7 | 1 | 1 | 6 | null | 0 | 0 | 0 | 1 | Bank Withdrawal | 1 | 31,622 | 0 | Q3 | 1 | 5 | 0 | California | 1 | 1 | 0 | 31 | 1,825.5 | 0 | 950.77 | 0 | 2,776.27 | 1 | 1 | 91792 |
22 | 59 | 26.83 | 0 | null | null | 73 | Huntington Beach | 5,742 | One Year | United States | 2560-PPCHE | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 33.721917, -118.043237 | 33.721917 | -118.043237 | 0 | 105.05 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 32,304 | 1 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 1 | 65 | 6,744.25 | 0 | 1,743.95 | 0 | 8,488.2 | 1 | 1 | 92649 |
53 | 0 | 4.03 | 0 | null | null | 32 | Fontana | 5,655 | One Year | United States | 8592-PLTMQ | Stayed | 0 | 0 | Female | 0 | null | 34.087558, -117.464096 | 34.087558 | -117.464096 | 0 | 24.7 | 1 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Mailed Check | 1 | 82,630 | 0 | Q3 | 0 | 5 | 0 | California | 0 | 0 | 0 | 64 | 1,642.75 | 0 | 257.92 | 0 | 1,900.67 | 0 | 0 | 92335 |
47 | 0 | 47.17 | 0 | null | null | 65 | Forest Knolls | 5,216 | Two Year | United States | 1955-IBMMB | Stayed | 0 | 0 | Male | 0 | null | 38.010092, -122.689442 | 38.010092 | -122.689442 | 0 | 20.2 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,025 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 59 | 1,192.3 | 0 | 2,783.03 | 0 | 3,975.33 | 0 | 0 | 94933 |
55 | 3 | 33.18 | 0 | null | null | 70 | Beverly Hills | 3,924 | One Year | United States | 1370-GGAWX | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 34.063947, -118.383001 | 34.063947 | -118.383001 | 0 | 94.15 | 1 | 0 | 0 | null | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 8,321 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 46 | 4,408.45 | 0 | 1,526.28 | 0 | 5,934.73 | 0 | 1 | 90211 |
49 | 57 | 1.56 | 0 | null | null | 62 | Harbor City | 4,854 | Month-to-Month | United States | 0277-BKSQP | Stayed | 1 | 0 | Male | 1 | DSL | 33.798266, -118.300237 | 33.798266 | -118.300237 | 1 | 54.4 | 0 | 3 | 10 | Offer E | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 24,660 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 8 | 475.1 | 0 | 12.48 | 0 | 487.58 | 0 | 1 | 90710 |
24 | 0 | 25.91 | 0 | null | null | 26 | Sunnyvale | 4,559 | One Year | United States | 8241-JUIQO | Stayed | 0 | 0 | Female | 0 | null | 37.378541, -122.020456 | 37.378541 | -122.020456 | 0 | 19.45 | 0 | 0 | 0 | Offer B | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 64,010 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 61 | 1,336.35 | 0 | 1,580.51 | 0 | 2,916.86 | 1 | 0 | 94086 |
30 | 30 | 34.91 | 0 | null | null | 78 | Alpaugh | 3,585 | Month-to-Month | United States | 0027-KWYKW | Stayed | 1 | 0 | Female | 1 | Fiber Optic | 35.869626, -119.498771 | 35.869626 | -119.498771 | 1 | 83.75 | 1 | 2 | 1 | Offer D | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 1,054 | 0 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 1 | 23 | 1,849.95 | 0 | 802.93 | 0 | 2,652.88 | 0 | 1 | 93201 |
25 | 41 | 38.33 | 0 | null | null | 60 | Macdoel | 4,588 | One Year | United States | 4393-RYCRE | Stayed | 0 | 1 | Male | 1 | Fiber Optic | 41.769709, -121.92063 | 41.769709 | -121.92063 | 0 | 106.05 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 1 | 816 | 0 | Q3 | 0 | 3 | 0 | California | 1 | 1 | 1 | 44 | 4,510.8 | 0 | 1,686.52 | 0 | 6,197.32 | 1 | 1 | 96058 |
25 | 51 | 3.26 | 0 | null | null | 50 | Farmington | 2,847 | Month-to-Month | United States | 1228-ZLNBX | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.956963, -120.863055 | 37.956963 | -120.863055 | 0 | 75.3 | 1 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 596 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 21 | 1,570.7 | 0 | 68.46 | 0 | 1,639.16 | 1 | 1 | 95230 |
61 | 0 | 19.56 | 0 | null | null | 26 | Martinez | 5,250 | Month-to-Month | United States | 8815-LMFLX | Stayed | 1 | 0 | Male | 0 | null | 38.014457, -122.115432 | 38.014457 | -122.115432 | 1 | 25.4 | 1 | 4 | 8 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 46,677 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 25 | 546.85 | 0 | 489 | 0 | 1,035.85 | 0 | 0 | 94553 |
71 | 15 | 31.65 | 1 | Competitor | Competitor made better offer | 79 | Castaic | 2,987 | Month-to-Month | United States | 3672-YITQD | Churned | 0 | 0 | Male | 1 | Fiber Optic | 34.506627, -118.699048 | 34.506627 | -118.699048 | 1 | 84.1 | 1 | 0 | 1 | Offer C | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 22,177 | 0 | Q3 | 1 | 1 | 1 | California | 1 | 0 | 0 | 36 | 3,021.6 | 0 | 1,139.4 | 0 | 4,161 | 0 | 1 | 91384 |
77 | 6 | 0 | 0 | null | null | 49 | Shandon | 6,306 | Two Year | United States | 3308-JSGML | Stayed | 0 | 1 | Male | 1 | Cable | 35.634488, -120.293534 | 35.634488 | -120.293534 | 1 | 64.05 | 0 | 0 | 3 | null | 0 | 1 | 1 | 1 | Credit Card | 0 | 1,255 | 1 | Q3 | 1 | 3 | 1 | California | 1 | 0 | 1 | 59 | 3,886.85 | 0 | 0 | 0 | 3,886.85 | 0 | 1 | 93461 |
22 | 41 | 4.8 | 0 | null | null | 23 | Greenview | 6,252 | Two Year | United States | 8205-VSLRB | Stayed | 0 | 1 | Male | 1 | Cable | 41.528541, -122.955018 | 41.528541 | -122.955018 | 1 | 77.3 | 1 | 0 | 2 | null | 0 | 1 | 0 | 1 | Credit Card | 1 | 295 | 1 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 0 | 70 | 5,498.2 | 0 | 336 | 26.87 | 5,807.33 | 1 | 1 | 96037 |
67 | 29 | 17.36 | 1 | Competitor | Competitor made better offer | 91 | Sheep Ranch | 5,429 | Month-to-Month | United States | 4102-OQUPX | Churned | 0 | 0 | Male | 1 | Fiber Optic | 38.244806, -120.417301 | 38.244806 | -120.417301 | 1 | 74.4 | 1 | 0 | 1 | null | 0 | 0 | 1 | 1 | Bank Withdrawal | 1 | 88 | 0 | Q3 | 1 | 3 | 1 | California | 0 | 0 | 0 | 1 | 74.4 | 30 | 17.36 | 0 | 121.76 | 0 | 0 | 95250 |
59 | 5 | 24.17 | 0 | null | null | 26 | San Diego | 4,328 | One Year | United States | 7718-UPSKJ | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 32.765299, -117.122565 | 32.765299 | -117.122565 | 1 | 106.4 | 0 | 0 | 9 | Offer A | 1 | 1 | 1 | 1 | Credit Card | 1 | 33,083 | 1 | Q3 | 1 | 4 | 0 | California | 1 | 1 | 1 | 69 | 7,251.9 | 0 | 1,667.73 | 3.59 | 8,916.04 | 0 | 1 | 92116 |
65 | 8 | 26.32 | 1 | Competitor | Competitor made better offer | 91 | Downey | 2,194 | Month-to-Month | United States | 1389-CXMLU | Churned | 0 | 1 | Male | 1 | Fiber Optic | 33.921793, -118.140588 | 33.921793 | -118.140588 | 0 | 91.05 | 1 | 0 | 0 | Offer E | 0 | 0 | 0 | 0 | Bank Withdrawal | 1 | 42,459 | 0 | Q3 | 0 | 2 | 1 | California | 0 | 0 | 1 | 3 | 289.1 | 0 | 78.96 | 0 | 368.06 | 0 | 1 | 90242 |
67 | 12 | 45.76 | 0 | null | null | 37 | El Cajon | 5,868 | Two Year | United States | 9544-PYPSJ | Stayed | 1 | 1 | Female | 1 | Fiber Optic | 32.79697, -116.969082 | 32.79697 | -116.969082 | 1 | 96.1 | 1 | 2 | 1 | null | 1 | 0 | 1 | 1 | Credit Card | 1 | 55,277 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 0 | 0 | 62 | 6,019.35 | 150 | 2,837.12 | 0 | 9,006.47 | 0 | 0 | 92020 |
34 | 5 | 30.06 | 0 | null | null | 78 | Ripon | 2,070 | Month-to-Month | United States | 4860-IJUDE | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 37.750778, -121.13238 | 37.750778 | -121.13238 | 0 | 73.75 | 0 | 0 | 0 | null | 0 | 1 | 1 | 0 | Credit Card | 1 | 12,646 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 13 | 956.65 | 0 | 390.78 | 0 | 1,347.43 | 0 | 1 | 95366 |
28 | 52 | 32.06 | 0 | null | null | 31 | El Dorado | 5,056 | Month-to-Month | United States | 1791-PQHBB | Joined | 1 | 0 | Female | 1 | Cable | 38.63153, -120.842609 | 38.63153 | -120.842609 | 0 | 61.2 | 0 | 2 | 0 | Offer E | 0 | 1 | 1 | 0 | Credit Card | 1 | 4,097 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 2 | 125.95 | 0 | 64.12 | 0 | 190.07 | 1 | 1 | 95623 |
28 | 0 | 28.46 | 0 | null | null | 79 | Mountain Center | 4,218 | Two Year | United States | 9504-YAZWB | Stayed | 0 | 0 | Female | 0 | null | 33.638645, -116.55783 | 33.638645 | -116.55783 | 0 | 20.25 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Credit Card | 1 | 1,500 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 53 | 1,048.45 | 0 | 1,508.38 | 0 | 2,556.83 | 1 | 0 | 92561 |
37 | 20 | 45.77 | 0 | null | null | 80 | Winchester | 2,250 | Month-to-Month | United States | 7794-JASDG | Joined | 0 | 0 | Male | 1 | DSL | 33.657433, -117.04254 | 33.657433 | -117.04254 | 0 | 50.75 | 0 | 0 | 0 | Offer E | 0 | 1 | 1 | 0 | Credit Card | 1 | 4,093 | 0 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 1 | 50.75 | 0 | 45.77 | 0 | 96.52 | 0 | 1 | 92596 |
43 | 19 | 28.35 | 1 | Dissatisfaction | Network reliability | 71 | Santa Clarita | 3,764 | Month-to-Month | United States | 7825-ECJRF | Churned | 1 | 1 | Female | 1 | Fiber Optic | 34.502432, -118.41459 | 34.502432 | -118.41459 | 0 | 106.6 | 0 | 1 | 0 | null | 0 | 1 | 1 | 0 | Bank Withdrawal | 1 | 40,077 | 1 | Q3 | 0 | 1 | 0 | California | 1 | 1 | 1 | 19 | 1,934.45 | 40 | 538.65 | 21.72 | 2,491.38 | 0 | 0 | 91350 |
31 | 12 | 30.22 | 0 | null | null | 48 | San Bernardino | 4,602 | Month-to-Month | United States | 1379-FRVEB | Stayed | 1 | 0 | Male | 1 | Fiber Optic | 34.105935, -117.2914 | 34.105935 | -117.2914 | 0 | 91 | 1 | 1 | 0 | Offer D | 1 | 0 | 1 | 0 | Bank Withdrawal | 1 | 1,779 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 1 | 15 | 1,430.05 | 0 | 453.3 | 0 | 1,883.35 | 0 | 1 | 92401 |
42 | 4 | 0 | 0 | null | null | 63 | Grover Beach | 4,404 | Month-to-Month | United States | 1329-VHWNP | Stayed | 0 | 0 | Female | 1 | DSL | 35.120833, -120.61843 | 35.120833 | -120.61843 | 0 | 25.05 | 0 | 0 | 0 | null | 0 | 0 | 0 | 0 | Bank Withdrawal | 0 | 13,106 | 0 | Q3 | 0 | 4 | 0 | California | 0 | 0 | 0 | 7 | 189.95 | 0 | 0 | 0 | 189.95 | 0 | 1 | 93433 |
35 | 18 | 37.95 | 0 | null | null | 55 | Whittier | 4,761 | One Year | United States | 0409-WTMPL | Stayed | 0 | 1 | Female | 1 | Fiber Optic | 33.972119, -118.020188 | 33.972119 | -118.020188 | 1 | 110.65 | 1 | 0 | 8 | Offer B | 1 | 1 | 1 | 1 | Credit Card | 1 | 26,265 | 0 | Q3 | 1 | 3 | 0 | California | 1 | 1 | 1 | 58 | 6,526.65 | 0 | 2,201.1 | 0 | 8,727.75 | 0 | 1 | 90602 |
42 | 57 | 44.84 | 0 | null | null | 49 | Lake Elsinore | 5,777 | Month-to-Month | United States | 9496-IVVRP | Stayed | 1 | 0 | Female | 1 | DSL | 33.705836, -117.318204 | 33.705836 | -117.318204 | 1 | 51 | 0 | 3 | 8 | null | 0 | 1 | 0 | 1 | Bank Withdrawal | 1 | 4,546 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 11 | 581.7 | 60 | 493.24 | 0 | 1,134.94 | 0 | 0 | 92532 |
79 | 6 | 48.15 | 0 | null | null | 43 | Los Angeles | 5,870 | Two Year | United States | 7852-LECYP | Stayed | 0 | 0 | Male | 1 | Fiber Optic | 34.049841, -118.33846 | 34.049841 | -118.33846 | 1 | 93.8 | 1 | 0 | 8 | Offer D | 1 | 1 | 0 | 1 | Credit Card | 1 | 67,520 | 0 | Q3 | 1 | 4 | 1 | California | 1 | 1 | 0 | 13 | 1,261 | 0 | 625.95 | 0 | 1,886.95 | 0 | 1 | 90019 |
45 | 27 | 49.99 | 0 | null | null | 77 | San Diego | 5,447 | Two Year | United States | 5338-YHWYT | Stayed | 1 | 0 | Male | 1 | Cable | 32.762506, -117.07245 | 32.762506 | -117.07245 | 0 | 61.45 | 0 | 1 | 0 | null | 1 | 1 | 0 | 0 | Credit Card | 1 | 56,887 | 1 | Q3 | 0 | 3 | 0 | California | 0 | 0 | 0 | 37 | 2,302.35 | 110 | 1,849.63 | 48.79 | 4,213.19 | 0 | 0 | 92115 |
62 | 5 | 33.84 | 0 | null | null | 70 | Modesto | 2,951 | Month-to-Month | United States | 3956-MGXOG | Stayed | 0 | 0 | Female | 1 | Fiber Optic | 37.671806, -121.007575 | 37.671806 | -121.007575 | 0 | 80.6 | 0 | 0 | 0 | null | 0 | 0 | 1 | 0 | Bank Withdrawal | 1 | 52,872 | 0 | Q3 | 0 | 5 | 0 | California | 1 | 1 | 0 | 28 | 2,244.95 | 0 | 947.52 | 0 | 3,192.47 | 0 | 1 | 95350 |
43 | 19 | 6.53 | 0 | null | null | 21 | Paso Robles | 6,148 | One Year | United States | 5196-WPYOW | Stayed | 1 | 0 | Male | 1 | Cable | 35.634222, -120.728341 | 35.634222 | -120.728341 | 1 | 60.05 | 0 | 2 | 1 | null | 1 | 1 | 0 | 1 | Credit Card | 1 | 35,586 | 1 | Q3 | 1 | 4 | 0 | California | 0 | 0 | 0 | 67 | 3,994.05 | 0 | 437.51 | 0 | 4,431.56 | 0 | 1 | 93446 |
40 | 13 | 0 | 0 | null | null | 35 | West Covina | 3,306 | Month-to-Month | United States | 7853-OETYL | Stayed | 0 | 0 | Female | 1 | DSL | 34.066964, -117.937007 | 34.066964 | -117.937007 | 1 | 29.05 | 0 | 0 | 2 | Offer E | 0 | 1 | 1 | 1 | Bank Withdrawal | 0 | 44,099 | 0 | Q3 | 1 | 3 | 0 | California | 0 | 0 | 0 | 4 | 129.6 | 0 | 0 | 0 | 129.6 | 0 | 1 | 91790 |
39 | 6 | 0 | 0 | null | null | 33 | Encino | 4,512 | Month-to-Month | United States | 4524-QCSSM | Stayed | 0 | 0 | Male | 1 | DSL | 34.152875, -118.486056 | 34.152875 | -118.486056 | 0 | 44.65 | 0 | 0 | 0 | null | 1 | 1 | 1 | 0 | Bank Withdrawal | 0 | 13,129 | 0 | Q3 | 0 | 4 | 0 | California | 1 | 1 | 0 | 26 | 1,156.55 | 0 | 0 | 0 | 1,156.55 | 0 | 1 | 91436 |