output
stringlengths 1
63.5k
| instruction
stringlengths 1
274k
| input
stringlengths 1
244
|
|---|---|---|
The freezing is caused by the CPU entering a low powered state. This is what happens when C-States is enabled. The workaround is to disable C-States in the BIOS and keep the external AC adapter connected.
|
Hello, I have some issues with this laptop, but I think that the most important is that sometimes it freezes completely.When this happens there seems to be no error code displayed nor anything that can address me to why this is happening, no death blue screen, nor anything alike. So far I have identified 2 symptoms. 1) I need to use unreal engine 4 on this laptop. Almost every action that I take inside unreal editor triggers an error saying “d3d device removed” which terminates unreal and is back to normality in a few seconds, however on aprox 20% of these crash events windows 11 freezes completely. 2) I work with photoshop and when I batch process some pictures, 50% of the time windows freezes completely, no mouse, no touchpad, no touch screen response whatsoever. I really like this laptop, therefore I’m not willing to change it, hence I wonder if someone may be able to help me, not just solve the problem but first identify if this is a problem of the BIOS, Nvidia RTX video card or Windows 11 itself. Aside of the above symptoms, I’ve detected that 90% of those freezing events are when Google Chrome is open with about 8 or 9 tabs. The specs for the laptop are as follows: DELL XPS 15 951011th Gen Intel Core) i7-11800H @ 2.30GHz 2.30 GHz16 Gb RAMDisplay: OLED 3.5KSSD: 1 TB nvme m.2NVIDIA Ge force RTX 3050 Ti with drivers updated until 02/06/2022Windows 11 Home updated until 02/06/2022 Best regards.
|
XPS 9510, Windows 11, freezes completely
|
Ok... so Dell reached out via private message to help, and told me there is not supposed to be an LED on the G5 SE power buttons. I sent a picture back and we were both even convinced there was an LED. It was only until I took out a 10x magnifying glass that I could see that the button is MOLDED to look like one that has an LED, lol. So, this is probably not an LED. I will post the pic below that shows the button in question: [IMAGE]Hope this helps others that may be in a similar situation.
|
Anyone know when the LED on the power button on a G5 5505 is supposed to be lit? Mine never lights up, and because of this, its very difficult to know when you have successfully turned on the laptop. I find myself just having to be very patient and try to listen carefully for the fan to turn on which can be hard to hear if its not in high speed mode. Of course, holding the button down too long (10 seconds) would also do a cold shutdown, which I usually don't want. At one point, my backlit keys quit lighting as well, but I figured out that turning the high performance mode ON and then OFF (via the special Dell G function button) seemed to reset the issue and now the backlit keys now work in any mode. So, I'm wondering, is there any software which controls the mode of the LED on this button? Maybe manual triggering of this LED will start it working properly again? Thanks!
|
G5 5505 Power button LED
|
You can go for the i7-920XM or 940XM but you really won't see much improvement over the i7-840QM that you already have. The XM chips are unlocked so you can overclock more than the QM variants. You cannot upgrade past the Gen 1 processors. If you had an i3 or i5 then I'd suggest to go for an i7 but you already have one of the best i7's. 8gb is the max memory and I believe it's limited to 1333Mhz in the M15x but you could try 1600Mhz. It may just downclock back to 1333. The GTX 970M is a popular GPU upgrade. The 980M is possible but can have some heat and power problems. Something like a 770M or 780M is also a pretty decent upgrade and should be a little cheaper than the 970M. Any Nvidia card that didn't originally come with the M15x will require a modified display driver to get it to work. This isn't too difficult and BlazeGhost over at efgtx.net keeps the modded .inf file updated for people who have done this upgrade with the 970M [URL]
|
Would like to upgrade my M15x I7 Q840 laptop. what all can I do to up grade to better speed memory, graphics ect.? would like to also change from AMD hd 5000 5730 to NVIDIA some one please HELP, THANK YOU, JohnK
|
M15x, I7 Q840
|
I have updated drivers, BIOS, and did a factory reset on the monitor. One of these did the trick - I'm back to 60 Hz again. Thanks to DELL Support staff for walking me through this.
|
I have an Latitude 5520 (up-to-date drivers and BIOS) directly connected to a Dell U3219Q 32" 4K Monitor (latest firmwareM3B110) over USB-C (using either of the Thunderbolt ports on the laptop). I'm using the Dell-suppplied cable that came with the monitor. I'm getting only 30 Hz frame rate on the monitor. Previously, I'd been using a Latitude 5510 (USB-C only, no Thunderbolt) with the same monitor (and cable). In that configuration, I got 4k at 60 Hz. Any pointers what I could check or change to get back to 60 Hz on the monitor?
|
Latitude 5520 and U3219Q Monitor just 30 Hz (no Dock)
|
I did try uninstalling it but the uninstaller just hangs. I was able to finally uninstall it using Revo Uninstaller. I still haven't figured out what the cause of the problem was.
|
I have a Precision 7530 running Windows 11 with the latest updates. I'm trying to uninstall an old version of Dell Precision Optimizer, which is listed as 'Dell Precision Optimizer Application 6.0.14' under Apps and Features. When I try to uninstall it the uninstaller hangs at the 'Stopping DPO Services' step. I've tried restarting my computer and running the uninstaller again with no success. How do I remove it?
|
Unable to uninstall Dell Precision Application 6.0.14
|
I was finally able to get Dell Support to send a tech to my home. He replaced the "daughter board". Issue has been resolved.
|
Okay, I have been all over SupportAssist with this issue and after 2-3 weeks of going in circles, I come to you. I have a brand new laptop and it has been throwing this error message since day 1. On the right hand USB port it does not recognize my Logitech bluetooth mouse (M510). Nor does it recognize a thumbdrive when I plug it in. However, it will recognize my WD Passport external HD when I plug that in. I have run through all of the "solutions" recommended by the SupportAssist team without success. I have: and still I get "Unknown USB Devise (Devise descriptor request failed) in the Device Manager. SupportAssist has nothing to offer. Can someone here help? Thanks in advance.
|
Inspiron 16 Plus 7610 USB malfunction
|
Hi [NAME] Xu thank you for the videos, they were really good at demonstrating the problem. It seems that the LCD screen's connector is not fully captivated. This will not fix itself. Please Reject and request new replacement as soon as possible. Dell Refund policy, New vs Refurbished - Dell Community
|
I just had this computer. The first time I turned it on, it had this problem. Every time I touch my laptop, there is a chance that my computer LCD will flicker white. I don't know how to describe it in detail. And every time I accidentally touch the LCD, there will be a partial white screen. And I used the supportassist to check all of the items on my laptop, which passed all of them. So I am really confused about why my laptop has this problem? [URL] [URL]
|
m15 R5, LCD problem
|
It's now fixed on my computer! I'm so happy that the speaker volume of my new XPS 13 7390 is great on Zoom now. I uninstalled the RealTek Audio Driver (settings>apps>uninstall), restarted my computer, installed the newest version of the driver (dell.com>support>product support>select computer>drivers & downloads>search "RealTek>download RealTek High Definition Audio Driver>click the downloaded .exe file) I don't know if this will work for everyone, but thought I would share it anyway. Happy New Year!
|
I run a help desk for the company I work for. Got reports from users saying speaker volume when using XPS 9370 in Teams, Zoom, etc was low. Have one myself, so I did some initial testing and can confirm this as an issue. The 1 year warranty expires on November 10, 2020. In either Teams or Zoom, when: - I have the Teams/Zoom set to use a headset, but the system audio is set to use the speakers, everything is fine. I can hear well and YouTube (white noise video) played over the speakers is 70db. - I have Teams/Zoom set to use speaker (and the system audio is also set to speaker) then a YouTube video is only 60db. It's much, much quieter. When talking to someone instead of playing videos, it's hard to hear them. This does not occur on non-XPS machines I have tested (Dell 5470). The only thing I can think of is there is some sort of echo-cancellation happening? Any ideas appreciated.
|
XPS 13 7390, low audio
|
Hello, We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.
|
I recently got a brand new Dell laptop. Within a couple of months - it started giving problems while starting. Every time I sat for an important meeting it failed to start. I had to have a back up laptop everytime. The dell team claimed to fix this but this problem still arises. Then yesterday- the speakers of my laptop crashed. And stopped working. They now need to replace the speakers. Inspite of multiple requests to replace the laptop as it is only a few months old - DELL refused to do so. What is the point in selling such rubbish pieces and not even agreeing to replace them! Never ever buying dell products ever again!
|
Brand New Dell creating multiple problems!
|
Installing the Latest BIOS revision Fixed the problem
|
Hi, we are seeing a large number of the Latitude 3420 that are either hibernating or powering down when the screen is locked. The only way to bring them back to life is to remove the bottom cover and remove the internal battery. Doing a power drain has zero effect. The devices I had (5 of these yesterday and 2 the day before) are at the current BIOS levels any thoughts or feedback is welcome
|
Latitude 3420 hibernation problem
|
Update=Resolved-issue resolved after reset through OS recovery.
|
Hi there, As the subject mentioned, I found a problem that my Area-51m R2 have a incorrect system info shown in the 'My Alienware' application. Additionally, the service tag in the app doesn't even fit my laptop either. I wonder if it is a common problem or it just appears on my Area-51m R2. Thanks!
|
Area-51m R2, 'My Alienware' shows a wrong system info
|
Finally i find solution that i never see on the web and this forum: 1- Power up your XPS 2- Use F12 to select "Device configuration" 3- when to go to "Device configuration" you can see Intel Rapid storage version on the top. i see Intel Rapid Storage 14.7 4-Exit and power up laptop and go to Windows 5-i uninstall 16 version and download/install Intel Rapid Storage 14 version 6-now acceleration option active and i used my 32GB SSD as Cache So correct intel rapid storage selection is important to use SSD as Cache (i dont know why Dell added 16 version for XPS 9550 on download drivers!!!)
|
i buy Dell XPS 9550 second hand it show 2 storage on this PC: 1- 32 GB SSD (Windows installed on this drive) 2- 1 TB HDD i know 32 GB SSD used for HDD cache, but older user installed windows on this drive! so how i can use 32 GB SSD as HDD Cache? Please guide me
|
Dell XPS 9550 - How to use 32 GB SSD as HDD Cache
|
You can add a 16 GB RAM module but why would you add a 4266 MHz module when the fastest it can run at is 3200 (the maximum speed per the system specs)? I would only look at 3200 as you may possibly run into compatibility issues. In that light, Crucial is the most compatible RAM for Dell systems
|
I'm interested in this laptop.I red in the docs that I can buy the 8GB version and add 16GB (1 x 16GB) after.Could I add 4266Mhz DDR4? The factory installed one is 3200Mhz?
|
Vostro 5415-2XW1P ram upgrade - 3200Mhz only?
|
Yes they used to come with 2nd and 3rd Gen, but later only with 3rd Gen. QM77 Express Chipset which is part of the mobile Intel 7 Series Chipset family that supports the 2nd and 3rd generation of Intel Core i processors. Anyways for you [NAME] its a big no for upgrading processor, unless you wanna swap whole motherboard.
|
Hi, I recently bought a used E6530 and it has a 2nd generation CPU i3-2520M. It is strange since it should have the 3rd gen. CPU. I have also seen that more E6350 laptops listed in ebay.de bring 2nd gen. CPU. My question is if I can upgrade the CPU to a 3rd gen. i7 with 4 cores. thanks in advance
|
CPU of E6530
|
Update=Issue resolved repair done in a service center.
|
Hi, I have a brand new Precision 7560 (XEON/512GB HDD/32GB) out of the box, ran through Windows updates as part of set up process and identified urgent BIOS update to 1.5.0 (I believe). Laptop restarted and completed Updating Firmware process (Flash Progress reach 100%) - but machine will now not boot. Pressing power button, the power light comes on for 3 seconds then turns off. Holding down the power button results in power light staying on for 15 seconds, but turns off again. During this period the screen remains completely off. Have tried plugging in external monitor, booting with battery disconnected and using only AC power, also tried F2 and F12, as well as Boot Recovery (Ctrl + Esc) but laptop appears completely bricked. Machine purchased through ERP and associated corporate Dell Premium subscription, but no immediate solution has been offered. Loathed to replace the machine as lead time to get shipped for this one was 8 months. Very grateful in advance for any advice. Thanks.
|
Precision 7560 BIOS update bricked
|
The Dell warranty conditions are shown here. And especially this statement from the warranty conditions which reads: Dell owns all parts removed from repaired products and, in most instances, you will be required to return defective parts to Dell. Also please do not post a service tag number in the forum for your own safety and security.
|
To: [NAME] South AfricaFrom: Lubabalo Emihle Mufamadi Greetings to whom it may concern. I have a Inspiron 3582 with service tag . I requested assistance from Dell Support, reference number: . A technician was dispatched, dispatch number: . The issue was a hard drive locked bios. My original hard drive was replaced by the technician in an attempt to resolve the issue. I found a way to backup the password on bios and entered the new hard-drive's bios to retrieve the password for the old hard drive. My support services have expired and would love to ask whether if there would be a way to have the original hard drive returned to me. Please offer any assistance or reply. Kind regardsLubabalo Emihle Mufamadi
|
A solution to a bios locked hard drive?
|
Hi guys, just to give you a hands up on that. I am still not able to fix the error, but I found a solution. I have downloaded the SP1 pack from the Microsoft website and after that, I installed an Antivirus called 360 total security this antivirus downloaded and installed all packs that were missing on my computer, fantastically easy. Hope this can help someone out there.
|
Hi guys! I have a dell inspiron core i3 with windows 7 ultimate x64. I know he's old, but I've never had any problems until then. This week I decided to format as usual, using the CD I've always used, but for some reason Windows Update is giving this message. Could it be because they stopped updating? I read all the issues related to the problems listed here on the forum, I did some procedures indicated in general, but the problem persisted. I'm trying to find HijackThis.exe but no success atm. Any help?
|
Error code 80073EFE, unable to Update windows
|
Thank You ! Can you suggest models that would be 'newer E-series system" as you stated? Thanks
|
Next Step from E6510. I have enjoyed theius fine Laptop for many years - it's tough, reliable and pretty fast for it's day. I now want to upgrade to a similarly high-quality DELL with a faster Processor etc. What is the Next step for me without going cutting edge? Thanks !!
|
Next Step from E6510
|
I had received approval on 6th january. I have got my unit today ( 8march) . 60 days exactly. As per dells policy this process requires 40-50 days. I'm happy for my new unit. Thank you Dell, grateful to you all.
|
I had purchased Dell's Inspiron 15 3511 on 22oct. And not even a month passed, suddenly it's right side hinge broke. It was not caused by any physical damage, laptop does not have even a single scratch. I searched about it on google, Dell's official website about this problem and got to know already dozens of people are facing the same issue Then I contacted Dell's technical support over whatsApps. I have provided each and every information they asked, after 10-15 days, they said the WUR was approved and it will be delivered shortly after picking up the faulty piece. Now it's more that 2 months, and their team is only giving automated replies and hopes. I have told this thousands of times to the team that I am final year graduate student, this is the most crucial part of my career, every friend of mine are brushing up their skills and getting placed, and here I'm sitting and waiting for the laptop to be delivered. I have asked for for laptop with equivalent specs if this particular piece is not available, even an upgrade and even refund, but everytime they're giving me diplomatic answer's. Who's going to bear this loss. I'm under tremendous pressure. My situation is worst in this time period as I cannot wait more and more and also cannot buy new laptop. Only thing I can do is wait wait and wait. Please help me out, if anyone got solution to this
|
WUR not done, it was approved 50days ago.
|
rakeshgopalani, Please press the windows button In search type - Camera You will get the camera application listed Open the app Let us know if the camera application opens up or it gives any error.
|
[IMAGE]Unable to switch on the camera. Upon joining video meeting platforms, it says 'integrated webcam connected' but the moment I try to switch it on, it doesn't happen. Tried restarting and updating drivers. Hasn't worked so far.
|
XPS-13-9380-camera-issue
|
Update = Resolved After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
I have an Inspiron 5402/5409 and suddenly there is no response when I try to power it up; the white charging light on the laptop also doesn’t light up but I do see the green light on the AC adaptor. I tried all diagnostics test like holding the power button for 20-30 sec with the laptop plugged in and not plugged in, etc. I had this issue a month ago but when the service tech came by it powered on for him and he said I just had low battery and his tests say that all hardwares are fine. But I don’t understand because I kept the laptop plugged in the whole time and even tried different outlets around the house. Could this be a motherboard issue? Even before it became unresponsive a month ago my laptop would randomly restart after it’s been in sleep mode
|
Laptop is unresponsive
|
We’re sorry for the inconvenience. We have replied to your private message. We request you to continue chatting with us through private message, as our interaction would involve sharing personally identifiable information.
|
Hi, My name is Miko , I have dell G15 with Windows 10 I was using High performance mode in power plan from control panel But suddenly it disappeared so I chose the balanced mode Now I can't restore it and the laptop is running slow I need help and I need to restore and use high performance mode again
|
Dell G15 , High performance power plan disappeared
|
Try here as they sell genuine Dell parts.
|
Where is the best place to buy an Alienware m17 battery?
|
m17, where is the best place to buy a battery?
|
Storage options below -- if the system was shipped with only an M.2 drive, the hardware for mounting a 2.5" drive will almost certainly be absent and you'll need to order it from Dell. 2.5-inch 5400 rpm, hard drive SATA upto 2 TB M.2 2230 solid-state drive PCIe NVMe 3x4 upto 1 TB M.2 2280 solid-state drive PCIe NVMe 3x4 upto 2 TB
|
Hello! Could I, just like on the Inspiron 3511 laptop, add an additional 2.5 inch hdd/ssd SATA drive? Is it included cable connection and rack?
|
Upgrade Vostro 3510 Storage
|
Hello, We see you are looking for assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.
|
My laptop. Dell Inspiron 15 3000 4gb ram is not turning on while I was using it pop a blue screen shows like a image attached below it's been while so I just force stop the laptop by pressing power button 10 sec and then after that when I am gonna on it didn't even show any led indication ... Laptop is not on no led indication .. I tried all the steps like take all external devices and take battery and adapter and press the power button for 15-30 sec then put the battery on and adapter and trying it and pressing fn and power button and tried F2 and pressed it for while but no sign of power no led indication or anything I don't know what to do please help me with this [IMAGE]
|
My laptop dell Inspiron 15 3000 is not turning on
|
[NAME] Area-51 ALX 2006 sounds pretty cool. Love seeing people doing big mods to these old laptops [NAME] it would be great if you could head over to [URL] and post what you've done and planning to do. This forum started up recently after the old NotebookReview forums were closed down and it more of a hive for laptop enthusiasts.
|
One of my friends has an AW M17x R2 (2010), and for the heck of it, I tried swapping my MXM Quadro p4000 into his laptop to see if it could work. While the internal RGBLED display did not work at all, upon disconnecting the display, and using the HDMI port instead, I was able to get a video out and boot to windows. With the p4000 being quite valuable, I simply shut it back down and removed the card for now, but I'll likely be selling it to him in a few months. I'll post again to tell you all how that goes when I do it. I plan to modify the display assembly to house an extra M17x R4 display I have, and then run an HDMI to LVDS inverter board in the space where the second GPU would normally be. This will make the device unable to run on battery because of the inverter board, but that's fine with me as it doesn't have a battery and replacements simply don't exist. I'll also likely just boot long enough to get the instance path of the GPU, then modify the drivers on another computer to minimize the risk of cooking the GPU. Just thought I'd throw this info out there to let any M17x R2 owners know their laptop might actually still be able to be pretty far from useless.
|
M17x R2, Pascal GPU upgrade?
|
This one is the correct one [URL] works perfectly.
|
I am trying to find a replacement battery for this laptop. The one I have removed from it is a Type 357F9 (11.4V/74Wh Li-Ion). All the replacements I can find online seem to be 11.1V. Is it possible that Dell put the wrong battery in when it was assembled (11.4 instead of 11.1), or is there another reason why this battery model has changed from 11.4 to 11.1 since I bought it in 2018? Any advice, especially from Dell would be appreciated. I am nervous about putting an 11.1V battery into a laptop designed for an 11.4V one (maybe). Cheers
|
Inspiron 15 5000 (5577) Gaming Laptop Battery voltage
|
Hi [NAME] Thank you for the heads-up! I've read the whole thread and I can feel how annoying and troublesome it is for you. I can't afford to have the problem with the nature of my job. Although we don't have the same XPS model (mine is XPS 13 9310 2-in-1 (2021), I'm now convince not to upgrade, at this time. Thank you! And I hope it gets resolved soon!
|
Hello! Is there anyone using XPS 13 9310 2-in1 (late 2021) here who already updated to Windows 11? Is everything working well?I'm on Windows 10 Pro and planning to upgrade to Windows 11. But, since I use this laptop for everyday work, I'm scared it may cause issues. I have no extra/old laptop anymore.Also, I specifically opted for Windows 10 Pro, is there a Windows 11 Pro available? I'm not even sure how can I maximize my Windows 10 Pro if I'll update to Windows 11. And what will be my major setback? Thank you in advance!
|
XPS 13 9310 2-in-1 Windows 10 Pro to Windows 11
|
Yes, the screen goes (and stays) pretty much red, fading to orange towards the bottom. Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
Hi, there I have a screen problem with my XPS 17 laptop, less than two years old. I'm taking it in for repair, but would be interested if anyone can gauge what the problem might be before I listen to an engineer. Have uploaded a ten-second video to Dropbox: [URL] Let me know if this is not viewable. This behaviour kicks in a few seconds after booting up. I was able to launch SupportAssist and check NVIDIA (and other) drivers are up to date. I do not have access here to official Dell repair shop, so am expecting to be ripped off, but if it is clear to anyone from this clip what is wrong, then it would be good to go into the repair shop conversation with this info. Thanks, Jon
|
laptop screen fault
|
Check the cache latency value -- high performance RAM (which Fury RAM is) generally is timed too aggressively for "budget" systems that lack adjustments for RAM (your Inspiron qualifies in this category). Here's RAM tested and guaranteed to work; Kingston may have recommendations which almost certainly do not include high performance RAM. [URL]#memory
|
hello, My PC is a Inspiron 15 plus (7510), I've tried upgrading my Dell's memory using a Kingston fury 16gb SODIMM, 1RX8 , 3200MHz, cl20, 1.2v .... It is the same specs (except storage) as my onboard Samsung ram. My pc has 2x DDR4 slots with same specs. I've checked for compatibility according to the user manual and have installed by the book (literally), and still the PC won't boot with this new memory. (Black screen, the power led "blinks 2,5" - which marks INVALID MEMORY) I've went through all troubleshooting guides and processes, i DID- disconnect battery, mind ESD safety, try different slots and combinations. And more. With or without the original Memory stick. The computer won't boot as long as these Kingston memory chips are in it. Not even to BIOS /single boot menu. Tried another two sticks from the same kind, just in case the first one was Electrostaticlly zapped etc. Same results. Concluding is the assumption that this is either a compatibility /BIOS issue, and I haven't found anything about this anywhere, perhaps since this is a new model l, relatively.. Any help would be kindly appciated!
|
Inspiron 15 plus (7510) RAM Compatibility issues
|
Hi [NAME], thanks for the input. My bad for not following AWCC installation instructions. Though my main concern is the Fn+F7 control breaking after a seemingly unrelated Windows 11 update. I've received a PM from Dell-Cares and unfortunately they say if it breaks after a Windows 11 update, the only solution is to reinstall AWCC. Obviously won't be installing AWCC updates from now on unless there's something critical.
|
It looks like every time I update AWCC, controlling the lights (keyboard, alien head, tron) through Fn+F7 keeps breaking. I found an answer here where I needed to uninstall AWCC using Revo uninstaller and that worked, but is quite the hassle. Recently had an update to Windows 11 and of course, Fn+F7 is broken again. I don't want to uninstall-install AWCC again since I've already made a few custom fan and audio profiles which I will have to create again for the nth time. Is there any other way of fixing this without uninstalling and reinstalling AWCC? This is getting frustrating.
|
m15 R5, AlienFX/lights keep breaking
|
Finally received the 4tb SSD drives. Working with ProSupport today, we installed the following drives into the specified physical slots: Once installed, booting into BIOS, Windows already recognized the drives and booted correctly without any BIOS changes. Once booted, the drives are named: C: 1tb Operating System (BIOS SLOT-2) 4tb data drive (BIOS SLOT-0) E: 4tb data drive (BIOS SLOT-3) Finally, formatted the new drive. Don't know why the Dell 7760 Specifications guide and Engineering guide are so confusing about configurations and installation of these drives, or why BIOS and Windows number them differently. But luckily all works fine, and I can now use the SSD access door (with system powered off) and cold swap the data drive as desired.
|
Just received my 7760 with 1tb SSD in the primary slot. Bottom panel has the open access to SSD. I have a 4tb SSD that I’d like to use as a hot swap in the primary slot — for data. Can I configure one of the secondary SSD slots for operating system so I can use the access door to swap out data??
|
Use secondary SSD slot for operating system?
|
The manual indicates the USB-C port supports displayport alt mode and power delivery. [URL]
|
Dear All, Type C port can use as charging from external power source when electric cutoff and may i know the purpose of that port? thanks in advance.
|
Type C port @ 3410
|
Hi [NAME] try How to force your laptop to use the powerful discrete NVIDIA GPU for games | Windows Central
|
What is the correct procedure to have my x17 R? boot straight to my Nvidia RTX 3060 graphics card? I am not using an external monitor. Checked GeForceExperience, DeviceManager, Nvidia Control Panel as well as the Bios. Also FN-F1 (High-Performance-Mode). What am I missing? I cannot find an answer anywhere.
|
x17 R?, boot/switch straight to RTX 3060, disable UHD?
|
I see some user update to 4gb Quadro M2000M as discussion here. Also found some GTX and RX validated on UserBenchmark So, yes, it's possible to upgrade your m4800.
|
Hey, I want to upgrade my graphic card . Built in card is quadro series 2 gb i want to upgrade Is that possible?
|
Precision m4800 Graphic Card Upgrade
|
It likely did not sell well enough to merit a new generation. Only time will tell. Apple isn't the competition -- the market for truly upgradeable desktop-CPU based notebooks is a small one, largely served by Clevo -- which sells through boutique brands such as OriginPC, Falcon Northwest, Eurocom, AVA, Sager and many others. The current model is the X170KM-G if you're looking for this type of system. It does have a few major advantages over Dell's Area 51m systems -- including truly upgradeable, standard GPU cards. If you're looking for a large footprint desktop, upgradeable replacement, Clevo is the last man standing.
|
Is Dell now wanting to emulate Apple "thin" laptops? It used to be that other laptops tried to look like Alienware laptops for desktop replacement.
|
What happened to the Area-51m R Laptop?
|
Welcome to the Dell Community [NAME] In "Device Manager" do you see??? AMD FirePro W5170M, 2GB GDDR5 Best regards, U2 EDIT: Did you install a "Tesla m6" card???
|
I done a complete upgrade ram ssd plus original Dell operating system WIN 10 Pro since the upgrade nVIDIA Tesla M^ driver does not reconise Nvidia hardware service tag for my laptop is DELL Precision 7710
|
Can't find Tesla m6 driver
|
Hi [NAME] for systems that have NVMe drives, Intel says the BIOS RAID setting is enabled so that the M.2 NVMe drives can have RAID configuration at some time in the future. SATA drives can also be used because BIOS RAID setting also includes AHCI, for systems that have NVMe slots and SATA bay. The old Alienware 15 R3 Storage can have NVMe and SATA drives, and BIOS RAID setting is enabled. The new Alienware m15 R4 Internal slots are all M.2 PCIe NVMe, and BIOS RAID setting is enabled. The new Alienware m15 R4 should not have BIOS SATA/AHCI setting enabled.
|
Hi all, I recently replaced my dead Alienware 15 R3 with a new M15 R4 laptop. The laptop came with a 1TB m.2 drive that was set to RAID mode in the BIOS. I'm not sure why Dell ships a single drive configuration set to RAID in the BIOS, but maybe there's a reason for this I'm not aware of.I added a 2nd 1TB m.2 drive that Windows assigned D as the drive letter, but I have an external HD that I need to be D, so I tried to change the drive letter in Windows Disk Management. The process hung forever so I had to reboot. I tried once again to change the drive letter using AOMEI Partition Assistant, and again the process hung. While in this app, I noticed AOMEI was reporting both drives were failing SMART tests and to replace them immediately. I knew this was bogus and that maybe I should change to AHCI from RAID in the BIOS. I followed a post to do this to ensure the machine booted successfully back into Windows. This process worked, and now changing the drive letter worked perfectly. AOMEI also no longer reported the drives failing their SMART tests.Everything is working great except for the performance of my main 1TB m.2 drive. On the other hand, the performance of my 2nd 1TB m.2 drive improved. The drive is still as fast as I'll ever need it to be, but I wondered if anyone has some explanations for this. Below are the CrystalMarkDisk 8 stats of both drives in RAID mode, and then in AHCI mode. Why did the peformance decrease in some areas but improve in others? Because of the AHCI driver? Should I try switching back to RAID mode now that I have the drive letter changed? Another thing to mention is the transfer rate between the 2 drives improved greatly after switching to AHCI mode. Sorry for the long post, but I wanted to try and provide as much detail as possible. RAID MODE Stats (Drives are not in an actual RAID just to be clear) [IMAGE] AHCI MODE Stats [IMAGE] Thanks all for your help!
|
m15 R4, switched from RAID to AHCI in BIOS, performance decrease
|
Based on the picture, that LCD passes our manufacturer specifications for uniformity.
|
I got an Inspiron 5515 from the certified refurb store. It is pretty great except for one glaring issue. The left side of the screen has what looks like severe lightbleed. It is visible in a normal lit room with high brightness (which is needed in a normal lit room) mainly on darker colors. when I move the lid it gets worse depending on whether I am opening or closing it, until I stop. For example closing the lid, the bottom yellow spot triples in size. I am not sure if this is normal, but it ruining what would otherwise be a perfect laptop. Suggestions? [IMAGE]
|
Inspirion 5515 light bleed issue
|
For anyone else that finds this, I ended up taking apart my computer and figuring out that the I/O chip that was connected to the power button was the thing that was making a high pitched noise. I bought a new chip from a refurbished website and replaced it, and now my computer turns on and works fine. $30 fix. Would not recommend tinkering with your computer unless you are sure there isn't another option. For me, it was either mess around with it or throw it away, so the stakes were low. But it paid off!
|
My laptop has had a host of other problems like not turning on and not starting when I need it to, but eventually it has always turned on and only made loud fan noises. But the other day when I plugged it in it started making a high pitched whine that is coming from the underside of the computer. It immediately stops when I unplug it. Pushing the power button and holding it for any length of time has not helped. Trying to figure out if I may need to buy a new part or give up on the computer altogether. [URL] -- This is a video I took of the sound (for some reason the sound in the video is a lot more clear when I watch on my phone)
|
Dell Inspiron won't turn on, high pitched noise when plugged in
|
Right-click on one of the files in question and choose "open with". Select the box that indicates "always open with" and then select the application you want to open the file from the list (or search for it if it doesn't show up in the list by default).
|
Not sure if I can correctly ask this question. (Don't roll eyes, yes, I am a female and grandmother). I d/l patterns and designs for my embroidery machine and Cricut machine. They should be PES and SVG files. Yet when I d/l the designs it stores in files as a PDF file. I think what happened was at one time a box appeared and ask if I wanted all files like this to be d/l by Adobe PDF, and I clicked yes! Now whenever I d/l a new design of PES or SVG it saves as the PDF file. How can I correct this. I have a XPS 9550 Thank you
|
Incorrect file type after download
|
Problem solved! I got back Virus and threat protection. You should enter Windows PowerShell (Admin) by right-clicking "Start", and selecting it. On the PowerShell(Admin) screen, type the following: Set-MpPreference -UILockdown 0 Exit (Before You Restart) Open Windows Security, and "Virus & Threat Protection" should be visible.
|
My "Threat and Virus protection" in windows security is missing. Even I cannot scan now at all. what to do? [IMAGE][IMAGE]
|
Facing problem with with threat protection
|
So I unplug everything and noticed my SO had another power brick she was plugging into for whatever reason (supposed to be in her travel bag). Remove that and plugged right into the docking station and everything came up. *face palm* so im gonna mark this as resolved and try to figure what in the world is going on and why she was using her travel power supply at her desk
|
XPS 15 (9510) latest bios (1.7.0), Windows 11 (all updated) and a WD19S (latest firmware) docking station After I figured out this issue, the docking station has been working great [URL] Now months later my SO has come to me and said that the docking station isnt working again (within the last week or so). When I plug it into the docking station the laptop starts charging however none of the keyboard/mouse/monitors works (external mouse and keyboard do nothing) Not sure if there was a new windows update/driver pushed out. Even the docking station upgrade utility doesnt detect the docking station (with the issue above in the previous link the utility detected the docking station as it was an HDMI port issue on the docking station itself) I unplugged all the usb and power from the docking station and noticed the light on the docking station plug is still lit. Does the docking station have a battery?
|
XPS 15 Docking station issues
|
Extended support does not cover the battery, but if your purchase included a warranty on the system, contact the seller for a battery replacement.
|
I bought an used XPS 9575 (still under Dell support until July 2022).I´m told the battery was renewed in October 2021. I freshly installed WIn10 and Win11 from Microsoft Media. Now I´m facing the problem that the battery suddenly runs empty: I shut down Windows at e.g. 70% battery level and after reboot the notebook shows only 4% or 2% remaining battery. I found this article which may help: [URL] but sadly no info is given within this article which is the correct version of graphics driver to download and no direct link to the driver download. I tried SupportAssist, but the graphics driver loaded and installed by it don´t cure my problem.
|
XPS 9575 2-in-1 Battery (new 4 month old) suddenly empty
|
Update = A DELL agent setup the refund.
|
Dead after the third day. This looks like a known issue. Not sure how to clear my personal data before i return the laptop back to Dell. Looks like only XPS and up are worth buying from Dell. Anything lower, buy from other companies.
|
No Power Issue
|
As per this forum post and as posted by [NAME] : 90 days or the duration of the existing warranty - whichever is longer. That would appear to mean the warranty has expired since your Premium warranty has expired.
|
Hello, On Dec 2021 my Alienware 17 R4's premium support has ended and i tried to extend my warrenty but they replied me that they don't support products over 4 years, so i accepted that and carried on and now two weeks back my Aw17r4 is having some issues mainly the powering on issues, it will not power up at all, tried all the tricks and tips. Now what I want to know is that, on March 2021 my motherboard is replaced under the warranty of premium support, so now my premium has expired, but i think there is a one year warranty of parts replaced by Dell under warranty, so i want to know, if it's possible for me to claim my warranty of the motherboard they replaced during march 2021.
|
17 R4, motherboard warranty
|
Here is the page to search-- Precision Laptops for Business | Dell USA
|
Dear All I hope all are well. I wish to find a 2-1 laptop from the Dell precision line, i only remember Dell Precision 5530 being a 2-1 none other, can you recommend me one that is a 2-1 please Is the 5530 core I9 A 2-1 too Many Thanks, Mal
|
Inquiry for recommendation on laptop
|
Disney+ and Netflix supported Dolby Vision, one year ago. That was the last time I tested it. I upgraded my Windows 10 to Windows 11 and tried Dolby Vision on Netflix and Disney+ and recognized that it is no longer working. I thought it is a Windows 11 problem. In the Dolby Access App, it is working fine.Maybe Netflix and Disney+ removed it. As I know Netflix and Amazon Video removed 4K streaming on the PC.
|
Hi, I've just received the laptop, installed all the drivers, and tried to play an HDR game, but when activating HDR ingame it was awful. The colors were lost. I went to my screen settings and this it what it says. [IMAGE] In English: Streaming HDR is Compatible; Use HDR is not Compatible. One of the reasons I bought this laptop was because of the HDR and Dolby Vision feature. I tried to stream Youtube and Disney+ content but It won't stream on HDR. Can someone help me?
|
Dell XPS 17 9710 HDR & Dolby Vision
|
About the only thing next is to replace the system board - but compare the cost with that of a new(er) replacement system.
|
Olá bom dia todos. Comprei esse notebook de segunda mão a algum tempo atras. Estava funcionando normal até a alguns dias atras. No momento ele não esta mais dando vídeo, ele liga pisca os leds normalmente como se fosse ligar, mas a tela fica preta, não se ouvi nenhum beep. Já verifiquei memória e realizei limpeza nos componentes mas nada surtiu efeito. A única coisa que consegui foi ligar ele pressionando a tecla D junto ao ligar e ele entra no teste da tela, mostrando as cores. Como ele exibe esse teste acredito eu que não seja nenhum problema de hardware. Pode ter alguma coisa a ver com BIOS corrompida. Alguém ja passou por isso e poderia me ajudar? Obrigado.
|
Inspiron 14R 5420
|
Update =Resolved- After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
Hi Team,I am Preeti, I have Purchased Dell Laptop - Inspiron 15 3000 from Relience digital Pacific mall sector 22 in Oct 2021 . I am facing major quality issue with new dell laptop . During opening of laptop flap the screen panel stuck and it's hinge got broken with in 3 months . I am a old customer of Dell company . For old laptop I didn't faced any problem. But this time Dell new laptops quality seems very poor.I have contacted to dell support team through WhatsApp, Mail . Till now i didn't get any solution from anyone. My personal work has been hampered .I am continuing follow up through all your ways. But no one take action. All are saying " we are in Process". AND KEEP CHANGING THE ETA DATE.YOU ARE MAKING FOOL TO THE CUSTOMERS. NO ONE CARE ABOUT CUSTOMER ISSUE. EXPERIENCING A WORST SERVICE . DIDNT EXPECT THIS FROM SUCH A BIG BRAND DELLKINDLY TAKE ACTION and please do the needful.
|
Quality issue with DELL Inspiron 15 3000 and worst customer service
|
Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
I have a gap on the left bottom of my display. I have noticed this after five days of purchase. Really disappointed and frustrated on Dell's build quality.[IMAGE]
|
Dell Inspiron 5410 Gaps in Display
|
Ok, I solved the issue, but it's weird how it all worked out. I appreciate ALL the help I've received here and the Dell rep Rahul! I tried just about everything, including system file checker and checkdisk, and resetting the RTC clock, and discharging flea power (which I had never heard about before, but I guess is similar to removing the button cell battery on older motherboards). Nothing worked. Bluetooth wouldn't even show up in Device Manager, even though bluetooth checked out as fine in the BIOS scan. So what fixed it? I don't know -- but it seems to be an issue with a USB hub that had been plugged into my USB-C port. When I record online content, I set up in my studio and connect to all my equipment on a hub. I think I had removed the hub while the laptop was asleep last Tuesday (17 Feb) and all the problems were after that (while not connected to the hub). After days of trying to get it working, today (20 Feb), I went back into my studio and as soon as I plugged my USB hub back into my USB-C port, my bluetooth suddenly came back. I've since unplugged from the USB hub in my studio and my bluetooth continues to show up in Device Manager and work just fine. So, in summary: Just glad to be done. Time to go back to Borderlands 3!
|
Yesterday, I was using my paired bluetooth headphones (Bose QC35), no problems. Today, nothing. I had basically come to accept my somewhat buggy system, hoping that it was more a Windows 11 problem than an Alienware problem. Never trust a new Windows until the first service pack, right? But this is getting really frustrating. I guess I can live with these various issues and just shut down my system as a makeshift "hibernate" mode. But I really want my bluetooth back. Any idea what's going on with my bluetooth or what I can do next?
|
m15 R5, no Bluetooth and other issues
|
Hi there everyone! So, fast-forward on time, and today I stumbled upon a video from a guy who really knows windows computers and uses them for music production as I do, and he addressed the issue and actually found a solution that worked for me. The one that solved the issue is the second one he tries. I'll leave you the link down below. Now I can call this SOLVED! Hope this helps. Bye! Windows Tweaks for Music Production - May update 2004 and 20H2 - YouTube
|
Hi, I have the xeon version which came with the windows 10 for workstation version, now 21H2 19044.1566 compilation, and I can't get to the minimum processor state. After following some regedit suggestions from the windows forum I was able to see the Maximum state, but still no minimum. I bought this computer for audio and I'm getting some glitches that shouldn't be happening with the configuration I have, so my best guess is that it's related to this issue, since I can only see the Balanced power plan and with very limited advanced options. I've contacted dell support but their answer is that, since I have the basic warranty they can't help me. I found this extremely annoying. My old XPS L502X have this right where they're supposed to be. It'll be great if someone has a solution to this. Precision specifically solutions are not very common on the web. Regards
|
Precision 5760 power plans missing
|
Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
I was playing a game and noticed three or four vertical multicolored lines appear. Within a minute or two the screen went black and completely lost power. The computer was still powered up and I could hear the audio from the game. This laptop is less than a month old and has never even left my house yet. Where do I take this for service?
|
m15 R5, display stopped working
|
It depends on which diagnostic you ran -- the initial one takes about 10-15 minutes and does a cursory test. After that there's an option for a surface/extended test -- this is the one you need to run. If it's a drive of hundreds of megabytes or a terabyte or more, this test will take several hours to run. If the drive passes that, you will almost certainly need to reinstall Windows -- if it fails, replace the drive. Even if the drive does pass, if it's original to the system it's over a decade old -- replacing it before reloading the operating system would still be wise to do.
|
My system (Del INSPIRON N5030) is not booting It's telling me to reseat the hardware and I've tried all the solutions provided here for other complains similar to mine but it's still not working! Please help me, what do I do?
|
My system isn't booting due to hard drive
|
Sorry for the inconvenience. Please private message the order number, registered name on the account and your email address for further assistance. -Sahana
|
well i ordered a dell insperion 16plus, and noticed that some how it has the wrong address , on telphoneing dell support and email , even pressing the cancelation button on the order which was accepted , from the dell outlet ordering site, i was informed by email today they could not cancel the order ,and they could not change the delivery address until it had gone to the carriers, they do not have the tools to do this, what is the point of support when they cannot support you when it is needed, what is the point of the cancelation button on the order page , i have even told them that if t went to the address on the order it would be stolen , after several hours of trying i have given up , and a disput will be raised to the Credit card Company over payment ,
|
unable to cancel order ,due to incompertant customer support
|
I would return it and buy a new one, especially if they are going to replace your motherboard, basically taking apart your new pc entirely. Then what if they tell you the spare motherboard is out of stock and you have to wait? All for 200 dollars? If I were you I would return it, then buy a new one. True, it's hard to find another 17" with the same spec sheet. Have you ever tried a Razer Blade 17? One of my colleagues had one at work the other week, it looked amazing.
|
After using the 9710 for about 20 minutes, the next morning it will not boot past Windows logo and I get continuous 2 amber followed by 8 white lights. I have Pro support. Tech support indicates it's most likely a faulty Mobo. Would you get them to replace the mobo (onsite I assume as I have NBD repair service), send it back and get a new one (another long wait plus same configuration would cost over $200 more now) or buy something else? I just really want a 17" glossy UHD screen and can't find any other brands that feature one. Thanks in advance!
|
9710 Essentially DOA. What would you do?
|
Hi [NAME] thanks for sharing Windows Reliability Monitor's output. Deleting Dell's AWCC (and OC Controls) application is rubbish and does not remove all of its legacy files. Please use Revo Uninstaller Free and its advanced scan to remove the old AWCC, Restart (not Shut Down), before installing the AWCC update. [IMAGE] Error Lookup: Code 0x80248007 = FACILITY_QUIC_ERROR_CODE (0x01). However, an internet search should give plain English information and the fix. Killer DBWM driver is probably not working all the time because driver option to switch off when not being used has been enabled. Please disable this feature.
|
I have an Alienware m17 R3 laptop that’s making a random single beep. There doesn’t seem to be any rhyme or reason when it occurs, it’s purely random. I’ve updated the BIOS, and performed a diagnostic test, everything checks out fine. I’ve tested everything using AWCC and again, everything checks out fine. it’s a peculiar beep because it has two tones to it, and it does it while the unit is running. The sound it makes is a sort of “DeeDoop”. I can’t find information on it anywhere, everything I find deals with beep codes during POST or when something isn’t working properly, but everything seems to be fully functional and it just occurs so randomly. For example, today it beeped once at 10:02 am and then again at 10:36 and once more at 11:14. I don’t use the laptop for gaming, in fact I’ve never played a single game on it. I use it for the processing power for charting, so I never strain the system by any stretch. I did do a stress test and the laptop froze with a white screen and I have yet to run the test a second time until I can get me information. Any help is much appreciated.
|
m17 R3, two tone single beep whilst running
|
Update = Resolved- After completing troubleshooting, a DELL-Cares agent setup a part replacement.
|
Honesty I am at my wit's end. A week ago, my laptop's keyboard stopped functioning. The "B" button had stopped working but if you pressed it enough times it would get locked in and infinitely repeat B till you pushed it again. Dell agreed to send an on-site technician. I changed my schedule to work from home so that I can accommodate Dell with their on site technician and they ended up replacing almost everything except for the motherboard & the heat sinks apparently. They call me downstairs to do a test run. And the only keys functioning are the number keys at the top row & the space bar. The technician tests out the keyboard's functions with the laptop battery pulled out and it works perfect, but once you reinstall the battery the keyboard is jacked again, going back to only the numbers and the space bar working.I am told that if i update the bios it should fix the rest of the problems and he leaves. I update the bios and nothing changes. Keyboard is still jacked up, but it is actually worst off than before because now NONE of the letter keys are working versus only the "B" Key. texted with the technician and they mentioned either the motherboard or drivers. So I update the drivers. Nothing's changed and i have not heard back from them since. I understand hours of operation and all that. But this is beyond frustrating. Spent 2.5k for a laptop just to have the keyboard quit on me less than 3 months later. This was my first nice laptop i gifted to myself in ages. I was excited and this has taken all of that away. Now i'm just over it.
|
x17 R1
|
Through the troubleshooting process with the Dell team, we tried a few different things, and so far the most successful recommendation they made was to disable a feature called "Turbo Boost." They sent me this video explaining how to do it via the BIOS at startup and this video explaining how to do it within Windows. I chose to disable it via BIOS, and since then, the occurrences have dramatically decreased. Very rarely, however, it still occurs, which is fine for me, but just fair warning that it still may occur. Disable Turbo boost within BIOS Disable Turbo boost within Windows The sad thing about this solution is that it seems a bit like a copout. A Turbo Boost feature for when the machine truly needs it doesn't sound like a bad thing. But I suppose this machine rarely ever needs the fan to run so loudly and so quickly and at such a sudden increase in effort. I am never doing so much on it that that sort of behavior would be necessary, really, but to completely disable a built in feature simply because it's not behaving as expected seems wrong.Hope this info helps others.
|
The machine is new as of a few months, and has been exhibiting this issue since about a few weeks after I got it. I'm running a Dell Vostro 15 7510 with an 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz 2.30 GHz and 16.0 GB of RAM. The issue will often flare up when I'm doing nothing at all resource intensive. Just working on a few things with a handful of apps open--on an average day, that would be Outlook, Teams, Chrome (with sometimes 3-7 tabs open), Microsoft SQL Management Studio, and Visual Studio 2013. The most resource-intensive app in that list is often surprisingly Chrome, but it sometimes happens without Chrome open and sometimes still persists when I close Chrome. In fact, it sometimes happens when the machine is meant to be asleep. I will put the machine to sleep, put the machine in my messenger bag, and then at midnight sometimes I will hear it suddenly shoot on in a rage from inside the bag. On rare occasion, however, closing some of the apps I have open or minimizing them for a moment and ceasing usage will seem to stop the fan from running high. This is precisely why this issue is so frustrating: because there is no consistency in the way that it manifests or the way it is treated. Perhaps more frustrating is that--when I run Task Manager (sometimes I even keep it running on another screen so I can dart my eyes over to the details to catch it red handed)--there is no smoking gun. None of the apps appear to be using an unreasonable amount of resources to warrant the fan to suddenly go from completely silent to jet engine level on a whim. The machine appears to be aware of the issue. I've used the out of box SupportAssist app to try and diagnose my machine, and it told me several times that I needed to update my BIOS in the section that checks for driver issues, and that there was a problem with my processor fan in the section that checks for hardware issues. For some time, the BIOS update was failing, but one fateful day, it succeeded, and I believed my issues were over. It was short-lived. The issue persisted, and SupportAssist no longer detects an existing issue with my fan. However sometimes, when putting my machine to sleep, or when waking up from sleep, or after an update, my machine will report that the fan did not behave properly during the boot process and will take me through steps that usually land me back at using the SupportAssist app for a scan, which will determine that there is no problem detected with my processor fan. I've also noticed that--when I use SupportAssist to perform a full scan--the issue is relieved for a while before it just inevitably occurs again later. Have no idea if there's a real correlation there. The machine is reasonably ventilated and elevated by design, and it is clean and is used in a clean environment. Please help.
|
Vostro 15 7510, loud fan noise randomly occurs
|
Update = After verifying ownership and completing troubleshooting, a DELL-Cares agent setup service.
|
I am so frustrated I bought a new 15 3000 3511 at the end of November 2021 & within 3 weeks the right side hinge broke resulting in bezel & screen damage. Went through the support option which took 2+ weeks to find out I was going to get a replacement laptop. New laptop arrived middle of January & now after using for about three weeks I have a solid horizontal green line about 2/3rds up the screen with the lower 2/3rds filled with numerous green horizontal lines. At this point I would send this junk model laptop back & get a refund if it was possible! Looks like the support option again which is painful to say the least.
|
15 3000 3511 Problems
|
Memory: 2X16 =32 G max. Storage: one M.2 2230 and one M.2 2280 (the latter is available up to 2T that will fit the system; the former is smaller and limited to 1T).
|
How much RAM does the Dell Inspiron 15 5518 support? And since it has dual SSD slots, how much storage does it supports. It might look like a silly question as I am a Mac user since 9 years.
|
RAM and Storage Max Capacity
|
I managed to resolve this by getting internet to my dell laptio via bluetooth. Opened Dell Update, then proceeded to download and install the BIOS update that was available. once rebooted the driver was working again. Hope this can help you.
|
This Monday the wifi, along with the bluetooth, on my laptop stopped working. Each time I attempt to disable and re-enable the driver it get the status message: "Windows has stopped this device because it has reported problems. (Code 43)". I've ensured all drivers are updated including updating the BIOS, and am on latest version of windows. I found a number of errors in the Event Viewer (attached below) which appear to indicate a configuration issue with the hardware, i.e. "Killer(R) Wi-Fi 6 AX1650s 160MHz Wireless Network Adapter (201D2W) : A required parameter is missing from the registry." however when testing the laptop on a Ubuntu Live CD I found the Wifi adapter was not recognised at all. I even did a factory reset after running out of options. This has me fearing its a hardware issue. I've seen reports similar to this issue on this forum however the solutions provided there (mainly updating drivers & changing Advanced Properties in driver) did not work. If it does turn out to be a hardware issue are these wireless network adapters easily replaced? My laptop is 2 years old now so the warranty has expired. Hope one of you's can give me some helpful advice. Thanks
|
Killer Wi-Fi faulty driver on XPS 13 7390 2-in-1
|
Thank you for the answers. I swapped the battery that I purchased for the original battery and now everything works? Go figure. The only change is the interconnector board between the battery and the system board. The system boots normally. No more issues.
|
My issue is that my XPS resets the time on every reboot. I have to enter the BIOS and fix the date and then boot. There are multiple other issues. This all happened after I replaced the keyboard since two keys on the keyboard broke and the touchpad was not working properly. I was able to replace both part. However, thereafter my battery was no longer charging. As such, I first ordered a non-Dell battery that was not recognized by the system and did not charge. Then I bought a OEM dell battery and a new interconnector board to connect the battery to the board as that part seemed to have issues as well. I was delighted when the battery was recognized again and is charging. All appeared well.... But then I realized I had this issue: 1. The laptop will not turn on when pressing the power button. It will turn on when I connect AC power (even for just a moment). I assume it starts because the wake-on AC is enabled in the BIOS. The fingerprint scanner works and the power button will put the laptop to sleep. 2. I have to enter BIOS on each boot to set the date and time. It appears that this laptop does not have a CMOS battery, so that is not the issue. I have updated all the drivers and updated to the latest BIOS (whatever is the newest as of 2.16.22). Any diagnostics reveals no issues. The battery charges fine and everything is properly detected in BIOS (show battery charging and presence of AC adapter). The date/time resets occurs irrespective of a full battery charge. I am not sure what the issue is? A short? Is there anything on the board that maintains some charge for the CMOS? Can it be some of the screws shorting out that I used to connect the system board, etc. to the chassis? I am truly perplexed. I am pretty computer-literate but I need help. Thank you.
|
Dell XPS 13 7390 2-in-1 - time resets each reboot
|
I also experienced the flickering issue on day 1 on a new M15 r6. However I found a fix from Nvidia that seems to be working: After updating to NVIDIA Game Ready Driver 461.09 or newer, some desktop apps may flicker or stutter when resizing the window on some PC configurations No more flickering when resizing Edge or Chrome windows now. I was glad to discover this was a software and not a hardware issue.
|
Just received the laptop. The screen flickers and goes black when I drag the Edge browser page. Tried to reinstall the system, reinstalled the GPU driver but is not working.
|
m15 R6, screen flicker
|
I figured it out. CCTK displays the Windows Boot Manager record as hdd.2 and the hard disk itself as hdd.1
|
I have 2 identical Latitude 3120 imaged the same exact way and for some reason, CCTK shows that one has 2 HDD boot options in the boot order and the other shows a single one. [IMAGE] Does anyone know what could cause this? I think the unit thinks there is 2 boot entries and it is showing one as a second HDD. However, the bcd entries on both look exactly the same, I even went as far as running bcdboot /bcdclean to remove duplicates. It did not make any difference.
|
Multiple boot entries showing as extra HDDs in CCTK
|
Hi, I am sushmitha, the case owner and Please observe the computer and get back to us and we will wait to hear from you on the diagnoitics results
|
Dear all, I have a user with a brand new Vostro 5510 running Windows 11 and constantly getting BSOD. It seems to happen a lot when he is bringing his laptop out of hibernation. I have included the crashdump at the bottom of this message. I have used the build-in Dell assistance app to make sure the laptop is up-to-date on Dell drivers. I have ensured the machine is patched up in Windows. I noticed some others were reporting a problem with the Goodix finger scanner driver and I have also manually downloaded from the Dell support site and did the update. One thing is, he has a Dell U2720Q LCD which he uses it to power his laptop via USB-C port, instead of the power adapter. I am unsure if that will have an effect, although for a test, I have asked him to hook up his power adapter too. Anyone come across this problem please? Thanks, Edmond. _____________________________________________________________________________________________ 1: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis ** ******************************************************************************** DRIVER_POWER_STATE_FAILURE (9f)A driver has failed to complete a power IRP within a specific time.Arguments:Arg1: 0000000000000006, The device did not complete its Directed Power Transition callback successfully.Arg2: ffffa48229723ae0, The POP_FX_DEVICE objectArg3: 0000000000000000, If this was a Directed Power Down(1) or Power Up(0) completionArg4: 0000000000000000 Debugging Details:------------------ KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSecValue: 3921 Key : Analysis.DebugAnalysisManagerValue: Create Key : Analysis.Elapsed.mSecValue: 3966 Key : Analysis.Init.CPU.mSecValue: 1671 Key : Analysis.Init.Elapsed.mSecValue: 17174 Key : Analysis.Memory.CommitPeak.MbValue: 81 Key : WER.OS.BranchValue: co_release Key : WER.OS.TimestampValue: 2021-06-04T16:28:00Z Key : WER.OS.VersionValue: 10.0.22000.1 DUMP_FILE_ATTRIBUTES: 0x1000 BUGCHECK_CODE: 9f BUGCHECK_P1: 6 BUGCHECK_P2: ffffa48229723ae0 BUGCHECK_P3: 0 BUGCHECK_P4: 0 DRVPOWERSTATE_SUBCODE: 6 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 PROCESS_NAME: System STACK_TEXT:ffffca04`5f73f1e8 fffff803`0dfc83dd : 00000000`0000009f 00000000`00000006 ffffa482`29723ae0 00000000`00000000 : nt!KeBugCheckExffffca04`5f73f1f0 fffff803`0dfc7ee3 : ffffa482`29723ae0 00000000`00000000 ffffa482`012b6a00 ffffa482`29723eb0 : nt!PopFxEnforceDirectedPowerTransition+0xc1ffffca04`5f73f250 fffff803`0dfc859a : 00000000`00000000 00000000`00000000 ffffa482`29723e78 00000000`00000000 : nt!PopFxCompleteDirectedPowerTransition+0x16fffffca04`5f73f2a0 fffff803`0dfc81c1 : ffffa482`29723ae0 ffffa482`012b6a20 ffffa482`012b6a20 ffffa482`0129d9a8 : nt!PopFxHandleDirectedPowerTransition+0xa6ffffca04`5f73f2d0 fffff803`0dd1d35f : ffffa482`012b6a20 ffffa482`2a2dc000 ffffa482`00000000 fffff803`00000000 : nt!PopFxDirectedPowerTransitionWorker+0x11ffffca04`5f73f300 fffff803`0dc478f5 : ffffa482`2a2dc040 ffffd001`056e0000 ffffa482`2a2dc040 00000000`00000000 : nt!ExpWorkerThread+0x14fffffca04`5f73f4f0 fffff803`0de1a2d4 : ffffd001`056d1180 ffffa482`2a2dc040 fffff803`0dc478a0 00000000`00000246 : nt!PspSystemThreadStartup+0x55ffffca04`5f73f540 00000000`00000000 : ffffca04`5f740000 ffffca04`5f739000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34 SYMBOL_NAME: nt!PopFxEnforceDirectedPowerTransition+c1 MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: c1 FAILURE_BUCKET_ID: 0x9F_nt!PopFxEnforceDirectedPowerTransition OS_VERSION: 10.0.22000.1 BUILDLAB_STR: co_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {3a526de2-2a14-c8eb-842b-62f21361ee39} Followup: MachineOwner---------
|
Vostro 5510 constantly going to BSOD in Windows 11
|
Hi [NAME] ! I hope I can assist with the issue you are having today. "I have an Alienware R15, just a little over 2 months old, and it randomly restarts. If I am not actively using the laptop, it will restart - sometimes multiple times in a row. I am running Windows 11 running the below:" I recommend for this issue you run these 3 commands on the command prompt as an administrator: sfc /scannow chkdsk /r chkdsk /f run this command after sfc is ran first and /r.---------------------------------------------------------------------------------------------- "I have also noticed that sometimes after it goes to sleep, it will have a black screen upon re-opening and does not recover unless I restart (holding down the power button.)" The screen being black after turning on is a possible sign of a driver not working properly. If you can please find out the full name of the laptop without the service tag, then I can link the drivers that could possibly fix your issue. Let me know if you need any extra help.
|
Hi, I have an Alienware
R15
m15 R6, just a little over 2 months old, and it randomly restarts. If I am not actively using the laptop, it will restart - sometimes multiple times in a row. I have also noticed that sometimes after it goes to sleep, it will have a black screen upon re-opening and does not recover unless I restart (holding down the power button.) I am running Windows 11 running the below: [IMAGE]
|
m15 R6, randomly restarting
|
In case someone found this thread later, the issue was with the Citrix Workspace software, which I use to remotely connect to my workplace. For some reason, the software disturbed my GPU. More details here:[URL] and here:[URL]
|
Hello, Since several days I have very low FPS when playing games with my Dell G3 3500. This happened suddently, from one day to another, whith games that were running perfectly well before. - I rule out an overheating problem since it start immediately when I launch a game. My laptop has no time to heat.- I try to roll back the driver of my graphic card (NVIDIA GeFroce GTX 1660 Ti) both from NVIDIA and Dell website with no avail.- Windows 11 is up to date and I do not have the possibility to roll back to a previous Windows 11 update.- The BIOS is up to date.- Setting the games to minimal graphic did not help.- Unsitalling and reinstalling the games did not help.- The online troubeshooting Dell service did not find any issue on my computer.- All my drivers seem up to date.- I have checked for viruses or malwares but did not find anything.- I do not know if it is signifiacant but I had an issue with the Alienware command center approximately at the same time, it would not update. I uninstalled and re-installed it. Except for reseting my computer, I can of run out of idea of what to try. Does anyone has a suggestion?Thanks for your help!
|
Low FPS Dell G3 3500
|
The following suggestion from Dell Cares resolved the issue. Try a clean installation of the intel video driver.For this, go to Device Manager > Display adapters > Right-click on Intel driver > let me know the driver version listed here. Then, proceed to uninstall it. If you get a prompt to delete the driver, click on the check box and proceed.Once done, restart the system and check if the same issue is noticed.Then, download the latest Intel Video driver from the Dell support site and install it.
|
My computer display turns weird (grey-style with weird vertical lines) once the computer wakes from sleep or when the lid is shut and opened. This started happening after a recent automatic update.
|
Inspiron 5410 graphics get weird after it wakes from sleep
|
Hi [NAME] thanks for including images. Seems another replacement Alienware x17 R1 is required as this system does not have screen refresh at 360Hz capability.
|
Hi all, Just got my 3rd x17 r1 as the first 2 had issues, now with my third one I cannot get the screen to refresh at 360hz. It does not give the option to change the refresh rate to 360hz. I have gone into the bios and disabled the hybrid display ( optimus ), so it is running on the dedicated graphics card. I have reinstalled the graphics drivers 3 times now, twice with the newest one available and now downgraded to the one on dells site. It only gives me 60hz as an option in the drop down menus. [IMAGE] [IMAGE] Any help would be greatly appreciated. And prolly be calling tech support either tomorrow or the next day. cheers
|
x17 R1, screen refresh locked to 60Hz
|
Update=Resolved- User Kip solved this problem through Support Assist by updating the BIOS and the Ethernet/Wifi driver on the laptop itself, not a Windows update. Hope this helps.
|
Hi, Inspiron 3501, less than a year old, Windows 10, all updates installed, all drivers up to date. All of a sudden, it says "no wireless networks available". Device manager has a yellow triangle on the Intel Wireless-AC 9462 Says "Windows has stopped this device because it has reported problems. (Code 43)". Sometimes it's code 10. Driver is latest available: 10/18/2021 22.100.0.3 Uninstalling the device and rebooting fixes it for a short while, then the problem comes back. Support wants to charge $99 for repair. Any ideas? Thanks.
|
Inspiron 3501 - Intel Wireless-AC 9462 Issues
|
Thank you for your interest. Unfortunately, Dell does not have tester program running at this time.
|
I LIVE in south America and I dream to write my own book but I don't have loptop because it too expensive in my country
|
I want to be dell tester
|
Update = After completing troubleshooting, a DELL-Cares agent setup an exchange.
|
Greetings,I have bought Inspiron 14 5408 9 months ago. The main motive for the purchase is to use it as a desktop for my online classes and studies. Never carried the laptop in a laptop bag or pouch yet.I saw this panel gaps just recently when I decided to clean the laptop under light. The gap between the trackpad and chassis cannot be unnoticed now. There is also a slight gap in between the body panels as well. Never seen this on any other model before.I am concerned about about performance being affected as well as structural integrity and longevity and if I accidentally press the touchpad forcefully, then it may break.Please help me with the issue. Is this normal? I have spent so much money into it.Regards[IMAGE][IMAGE][IMAGE]
|
Inspiron 14 5408 panel gap
|
Hello , vedo che stai cercando assistenza tecnica. Se hai bisogno del nostro aiuto, puoi avviare un messaggio privato / diretto con noi e saremo lieti di aiutarti.
|
I am about to buy an Inspriron 15 5510 but I can't find photos and information on the keyboard. The notebook is only available in the Silver Platinum version because I need the backlit keyboard. I ask if the keyboard is Silver or the keys and the palm rest area are black. Thank you sto per acquistare un Inspriron 15 5510 ma non trovo foto e informazioni sulla tastiera. Il notebook è disponibile solo nella versione Silver Platinum perchè ho necessità della tastiera retroilluminata. chiedo se la tastiera è Silver oppure i tasti e la zona poggia polsi è nera. Grazie
|
Keyboard
|
Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.
|
Please help. I’m using Latitude E4310 My mouse pointer stops working whenever it wants. In fact it doesn’t work properly. I’ve deleted and downloaded drivers again. Same thing. At times, it starts moving on its own. Help please
|
Mouse pointer issue
|
Hello, We see you are looking for technical assistance. We request you to start a Private Message with us and we will be happy to assist you.
|
tried turning on nothing happened. Put it to charge for a few and still nothing it does not turn on. Just bought it about a week ago and it frustrated me to my core. I just sent it to a technician to be looked at.
|
Woke up to a dead laptop after using for a week
|
Repair your Dell PC using another Dell computer with the KeyInCloud USB key factory image download. Go to the link here, insert the Dell PC service tag number and follow the instructions. Alienware Wallpaper
|
Hello, I received recently an Alienware x15 R1 and it was fine at the beginning. Later on I´ve noticed some device drivers were missing and when i went to update both Win 11 and the driver update from the Dell website, well ... the download was fine but when the time to install them came I got ERROR everywhere.So I fomatted the laptop using the Alienware program and the sad thing is I was expecting to see my laptop the way I received it, with all the Alinware Programs, settings and features like the wallpaper. I ended up to get an empty laptop with same problems to download updates and no Alienware Programs and features.I thought the laptop had integrated and Image of the system to bring it back the way it was sent. Is it possible to fix this? Could it be the Technical Support could give me and image of my laptop to format it again and get it back the way i want?Thanks
|
x15 R1, lost Alienware support programs and wallpaper
|
After posting this I tried once more and it somehow magically works.
|
My pc arrived with Ubuntu Linux. After using it for some time i decided to do fresh installation of Windows 10. Now I can't install My Dell app from Microsoft store. I have tried to edit registy but that did not work for me. Here are all screenshots. Thanks in advance, Petar [IMAGE][IMAGE][IMAGE][IMAGE]
|
Can't install My Dell app on my new Dell Vostro
|
Welcome to the Dell Community [NAME] 12GB is supported on your laptop. [URL] And NO you will not lose Dual Channel completely. The first 4GB of the 8GB SIMM will work in Dual Channel mode with the single 4GB SIMM The rest of the 8GB SIMM will run in Single Channel mode. Best regards, U2 NOTE: Dell's BIOS may refer to Dual Channel as Dual Interleave.
|
Hi, so I have a (2x4gig) ram configuration on my vostro 14. Was wondering if I could remove 1 and replace with an 8gig of same configuration making it 12gigs (slot 1 8gig , slot 2 4gig) Would it boost my performance or crash my PC?
|
Ram stick combination
|
Hi [NAME] guess that BIOS update is being installed over the internet, and its stuck. Power down because its obviously not working and hopefully its not bricked the system. Always download and save file onto system, and only then install BIOS update, as instructed in the BIOS update instructions.
|
Hi i’ve ran a bios update today and it’s basically been stuck on the bios screen for 5 hours. Is there anything i can do it’s obviously not working. The laptop is an Area-51m R1 2019 model.
|
Area-51m R1, BIOS update frozen
|
2.7.0 is the latest release. [URL]
|
What is the latest BIOS version for my brand new XPS 9310 2 in 1? My systems info page states I have v. 2.7.0 from 12/11/2021. I believe it was updated via Windows update not via the Dell update app. Just trying to see if I have the latest version really. Thanks so much.
|
Latest BIOS for XPS 9310 2 in 1?
|
I enabled hidden devices and it was not there..However, after updating the Bios, and trying to update the thunderbolt drivers (which failed), the USB midi device was recognized and all seems OK for the time being.
|
Hi, I have a USB keyboard that I am attaching to the XPS 9700 laptop using a USB Type/B-->Type/C converter (the supplied Dell d20). In device manager the keyboard used to be detected but now it is not detected. I have researched and tried the suggestions available. I also have a Win 10 Surface and the keyboard is detected when I plug into that laptop. This is a recent development even though I have had trouble in the past getting the keyboard recognized under the sound devices in Device Manager. IN the past, I would simply change the Thunderbolt port a time or two and eventually the device would be recognized and I could use it in the DAW software. I know it is not the cable. And the TypeB-->C converter works on my other laptop. I have also tried the power management suggestions (turning off the "all sleep to save power' option for the Universal Serial Bus Controller devices. Any help greatly appreciated! -Mark
|
USB Device (midi keyboard aKAI MPK249) not detected on Windows 11
|
Even if you install 3200 MHz RAM, it'll simply downclock. The CPU controls the memory bus speed -- and that cannot be upgraded.
|
Hi there, I had a Dell G3 3579 i7 with 1060 max q. I would like to ask is the laptop supports 3200mhz ram or is it capped at 2666mhz? I had saw a compatible list for 3579 at crucial which mentions that 3200mhz RAM is supported meanwhile Dell hardware manual only mentions the 2666mhz RAM. Crucial website i found: [URL]
|
Dell G3 3579 RAM speed support
|
Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.
|
So the Inspiron 5391 has been a good laptop for my son but due to Windows update not working, a fresh install of Windows 10 was done and running good now. Except for the fact that the Touchpad does not work at all. It is not visible in the device list, it is not visible in setup of Windows for Touchpad - that only shows sensitivity but nothing else. Any hints or suggestions on which program or updates to use to get drivers installed for this? Windows 10 is up to date and all the DELL drivers have been installed and reinstalled. It was working earlier today before the Windows reinstallation
|
Touchpad not working - Inspiron 5391
|
Update = After verifying ownership and completing troubleshooting, a DELL-Cares agent setup service.
|
I bought Dell Inspiron 15 3511 online on September 5, 2021. Delivered on November 6, 2021. It worked fine but I noticed a gap between screen and bezel And on January 6, 2022 it broke and I could not even open/close the laptop So I contacted customer support and a technician came with wrong parts for the first time on jan23 So he reordered suitable parts and said he'll come the next time too Another technician came and he opened everything replaced the damaged bezel and front cover Now it was showing a slight inclination in both hinges so we asked what the problem was with him he reopened everything and saw that there was a problem with new bezel so he replaced the replaced part with a spare bezel and closed it to normal and then it was not working(not even charging indicator) he tried another 30 min and said it has some battery issues we asked what the problem again was because he was some what passive so he reopened everything and it was not working he said due to cable removing and friction may be it has some motherboard issues so he rechecked everything again and tried and there was no sign of powering or any electricity then he was tensed and responded vaguely and said he'll get the issue done by the next day morning We asked if we can provide accommodation and food for the night (the time was 9pm) He rushed out without even eating and we returned home Next day I.e today (13 feb 2021) he called in the morning with free tone and told us that the issue may be because of battery drain so I can just power on right now and it works normally And I tried it the situation did not change And he said me telling that we could provide for accommodation and food was an insult he resigned and he told some stories I sent his video and photos to Dell support they say they'll take 2 days to respond and now I am waiting for a replacement or refund I don't know if they sent a unqualified engineer or the laptop was so problematic I don't have hope that it can get repaired because even the engineer said that while opening and closing(the case) motherboard some problems which are hidden may resurface I don't understand him it was 3rd month after buying and opening the laptop Either dell sent unqualified engineers or dell is responsible for frequent problems in laptop I hope dell responds fast to my grievance. I am expecting a replacement because I don't know whether new problems arise.
|
Inspiron 15 3511, technician damage
|
Using Revo uninstaller and a quick BIOS update from a DELL-Cares agent seems to have fixed it. It's working with no issues now.
|
On my m17 R4, i7-10870h and 3070, I noticed that if I close AWCC and try to reopen it then it will say "no alienware fx devices detected" or something like that and it will not detect or allow fan or rgb controls until the laptop is restarted. Also when the computer boots, the rainbow wave on the keyboard goes from left to right, but if you try to select the wave from the lighting options it will cycle from right to left, is there anyway to just make it stay left to right like on boot?
|
m17 R4, AWCC issues
|
Hi, it is the new NVIdea driver delivered by Dell. It seems not tested well for modern sleep support...installed the newest driver from Nvidea Homepage and everything is running fine again. Will stay on the newest driver now and will ignore Dell Updates for Graphics... Cheers, Nils
|
Hi, I have the issue that my 7706 2in1 crashed in standby if docked to my WD19TB. It worked fine with 1.18 and older Windows 11 but today it failed. I can see error 41 and 6008 in the Event Log. I hope somebody of Dell Support can report this error or tell me how officially I can open an incident... Regards, Nils
|
7706 2in1 crashing in standy with BIOS 1.19 and Windows 11 if docked
|
PCIe 4 drives like the Samsung 980 are backward compatible with older systems supporting PCIe 3 drives -- although your system cannot run the 980 at its rated speed, it will work. You can also save money with a 970 drive -- which the system will run at full speed.
|
Hello all! I am using a Dell G7 7588 and recently I need to expand my laptop's storage capacity. I intend to upgrade it to a Samsung 980 Pro 1TB PCIe 4.0 (7000 Mbps). But, honestly, I am kinda frightened of facing some issues after the purchase. Happens that, according to the Dell G7 Specifications, the M.2 2280 SSD does accept an interface of PCIe 3x4 NVME, Up to 32Gbps. So I wonder, although the PCIe interface is not the same, will it work? and maybe, will the speed of 7000 Mbps be reduced and/or limited? Thank you, everybody. [IMAGE]
|
Dell G7 7588 SSD Upgrade Interface
|
Change Realtek Audio to the latest Microsoft High Definition Audio Device. When finished, restart Windows and retest. [IMAGE] [IMAGE] [IMAGE] [IMAGE] [IMAGE]
|
I have a Dell XPS 9310 recently purchased, it was working great till recently there was a windows update that affected the sound drivers. After the update, the sound on VLC takes around 7 seconds to load before I can play anything. I looked up the community topics here and found I had to reset my PC, and I did, around 3 times because every time a windows update happens, the same problem reoccurs. One answer is to turn of windows updates but that doesn't work as some updates are critical and they are the ones that cause this problem. I've also tried to install an older version of the audio driver but that doesn't seem to fix the problem. I'll keep resetting the PC and turn off updates but I'm sure it's not just me facing this problem.
|
Every time I update windows video and music have a delay before they start
|
Thank you for your response. I'd rather not update the bios then! Still, it is concerning that I may have difficulty updating the bios if ever needed.
|
Trying to update my Alienware m15 R1 bios from 2.9.0 to 2.11.0 but can't seem to do so. I tried installing it manually but after running the executable nothing happens. I tried installing through the bios flash update option accessed while turning on the laptop and pressing f12 but my usb drive doesn't show up there and the system name says Orion for some reason. What can be done?
|
Area-51m R1, can't install BIOS manually or through F12?
|
The age of the system (9 years) means OEM batteries will be hard to come by and likely aged stock. You can easily find third-party batteries for this model system in Amazon, Newegg, etc.
|
Battery
|
I need a new Battery for Inspirion 3521
|
Hi [NAME] if BIOS update file does not run, the file is damaged and another download should be undertaken and checked for file integrity before attempting to run it from within your Local Admin Account. As BIOS does not see the missing drive, please reseat the NVMe drive in its PCIe slot having cleaned its copper connections with a dry, clean lint free cloth. There are many instances where the NVMe drive card has mistakenly been installed in the heat shield part of PCIe slot, so double check that its installed in the electrical connection part of PCIe slot.
|
So I was getting on my computer after a long day, and it wouldn't boot properly. It was stuck on the Alienware screen with nothing below it, and when I pressed space, a blue bar appeared along with keys for startup options and whatnot. But when the blue bar loaded it wouldn't do anything. So I just shut it down and tried again. It worked, I booted it up, although the boot time was unusually long.And, when that usually happens, my D drive has unregistered. It's happened before, I've usually been able to fix it by getting every latest Alienware and Windows update I've missed, so that was my go-to.Except, now, I've been trying to get the 2.11 BIOS update, but it just won't install. I tried using the Alienware Updates app, and SupportAssist, but none of them have been working for me. I've been trying to avoid checking the hardware or resetting my computer as that's my last resort but if nothing works I may have to.Is there any other solutions I can try to fix this?
|
m15 R1, D drive missing and BIOS won't update
|
FYI. I returned it with Dell support assistance and am waiting for a replacement.
|
How weird. I have an x15 from Best Buy that I have to return. An x15 that I ordered from Dell and was lost for a while by Fedex (that's why I ordered a Best Buy one) but reappeared last week, was just delivered. In comparing the palmrest, the Best Buy one is a little smoother and a tiny bit darker than the one that just came. Interestingly (or not) the top lid is a bit smoother on the one that just came. I am wondering if these are normal variations from the factory, or is the not as smooth palmrest perhaps a manufacturing defect? Should I not worry about it, or could it be a setup for some sort of problem later? Thanks
|
x15 R1, palmrest not completely smooth
|
Update = The onsite service on February 15 resolved the keyboard issue.
|
Keyboard for Latitude 7410 delayed for 1 month. I am sorry to say I am not happy with Dell that the waiting period is 1 month for replacing keyboard.
|
Keyboard service request delayed for 1 month
|
Welcome to the Dell Community [NAME] Have you tried to reset the OS??? [URL] Insert the USB drive you created. Hold "esc" and " reset". [IMAGE] Then power-on. The USB drive must be in a specific USB slot. If you have 2 you may need to try the other??? Best regards, U2
|
I have a Chromebook that is 2 year old but know it creating problem for me. Whenever I use the chrome or other internet browser, It got stuck after some time and did not process anymore. Can you please describe the exact information so that I can come out of it.
|
Why my Chromebook laptop got stuck after 10 Minute?
|
searched on dell official site come back to Dell 6-Cell 97Whr Internal Primary Lithium-Ion Battery This product is compatible with the following systems: Precision 7530Precision 7540Precision 7730Precision 7740 Mine is not listed, i don't think they do batteries for mine 9570 could i use this instead? Laptop Battery 6GTPY H5H20 5XJ28 for Dell XPS 15 9560 9570 7590 Precision 5520 5530 GPM0365 11.4V 8333mAh 97Wh AS mine is listed: 9570
|
My battery needs replacing. Need help with wattage and size of battery do I need? Windows 10/Intel Core i9-8950HK CPU 2.90GHz/32GB memory/1TB SSD
|
XPS 15 9570, battery replacement?
|
The LCD BIST passed. This LCD is working as designed. User states, "7 to 8 inches away from the screen, just above the touchpad when I try to read closer.". At a minumum, a user should be viewing a Laptop LCD from 15".
|
I just want to ask if my LCD is normal for an OLED?I noticed that it’s a bit grainy especially when I looked closer. I do have XPS 9510 with an OLED 3.5k screen and it’s more noticeable in white background with high brightness. I attached pictures of it. [IMAGE]
|
XPS 15 9510, OLED LCD
|
If a reset (unplug the system, disconnect the battery from the system board and hold the power button for 30 sec) does not work, the system board needs replacement.
|
Hello everybody, and welcome in my post. Hopefully someone will be able to give me an advice. So I've spilled a coffee on my 7590 (i7 9gen.). Not too much, but that was enough to brake CPU fan. Everything was working fine, except this fan - diagnostic was giving CPU fan error. I've decided to disassemble and clean it - I've used toothbrush and isopropyl alcohol.After putting everything back together I've noticed that laptop has stopped showing any signs of life - no response for power button or charger. From YT I found out, that after disconnecting CMOS battery I should start it up and then on working system, connect CMOS battery. This is the second time when this happen to me - I had the same situation with XPS 9305 (i7 11gen.) but Dell technician who came to my company to fix few laptops, he managed to resurrect it. Unfortunately I wasn't there that time so don't know how he done this.I'm guessing that XPS's have some kind of protection, as I've never had that kind of problem with Latitude series. I'll be more than happy for any suggestions to try.Regards
|
XPS dead after disassembling
|
I was able to find a way to make this work by changing the BIOS settings. It's not ideal, because I have to change it back in order to use the docks we have at the office, but it does work. Here's the BIOS setting I changed: F12 during startupBIOS SetupIntegrated DevicesVideo/Power only on Type-C Ports I also tried with the same cable on a different monitor. On a P2715Q, I still got messages about the USB device not being recognized, but I did get full 4k resolution. Not sure what to make of that. With the BIOS setting above it worked without the USB warnings.
|
I just got a new work laptop. It's a Latitude 5520 - 11th Gen i7-1165G7. Windows 11. My old laptop is a Precision 5510 and it's connected to my U2713HM by a USB-C to Display Port cable at QHD with no issues. It's still on Windows 10. When I try my new one, it repeatedly says "USB Device not recognized" and the display only goes up to 1080p. I think that means it's downgrading to USB 2.0, but not sure why or how to confirm. The U2713HM does not allow full resolution through the HDMI cable, so I'm stuck with USB-C. I updated the drivers that were available for the laptop through Dell's site. Is the monitor just too old? Could it be the cable? Something else I'm missing?
|
Latitude 5520 only gets 1080p on U2713HM monitor over USB-C to Display Port
cable
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.