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Tanmoy Haldar | can water be an alternative to spirit in cleaning dell inspiron 15 3000 laptop screen? | Dell inspiron 15 3000 |
Well update. Although the online support told me that the spare parts would be available. The reality was the service center did not have the any option but to reject, as the dell was not providing spare parts for the model. | I had my laptop (inspiron 7559) bottom panel (Only cosmetic changes) replaced by a local repair shop my device case broke down due to hinge issue in the laptop and had it replaced through dell earlier but only lasted for 6 months, would an authorized service center provide me with spare parts. I'm currently looking to replace my battery and bottom access panel.Would the service center refuse to provide me support/after sales service because of this? | Does dell authorized service center support devices serviced by local repair
shop? |
I ran Dell updates, not related to BIOS or keyboard and now keyboard works again! This is distressing! I have very low confidence in this machine now. I will be purchasing a MacBook and getting a refund asap! | The keyboard is unresponsive when the Pin screen pops up, only way to get past it is to reset pin, create new pin and keyboard starts to work again. It happened last week after a system update! Please update again to fix. Three times I have had to reset pin, use authenticator app to access pc then change pin. | m15 R6, keyboard is locked |
Does it not physically fit in the same space as your old optical drive? If not, then you have the wrong one which would be strange because they are usually a standard generic shape. If you find one that fits then you need to to remove the outer bracket from your optical drive and fit it on the caddy so it can be screwed into the laptop chassis. | Dear all, I have the following issue: I have an Alienware 17 R1 with DVD rom. Now I would like to replace the dvd rom by a hard drive/ssd. Only, how can I fit it into the optical drive bay? [IMAGE] As I understand, I will have to get a so-called caddy - only which one exactly? I have already got one, but I am afraid it is the wrong one - either doesn't fit, or I am doing something wrong? [IMAGE][IMAGE] I am grateful for any hints on this - thank you! Greetings, Phil | 17 R1, how to fit in a HDD/SDD into the bay reserved for the ODD? |
I have a 5577. They were sold as gaming laptops with more cooling vents in the case. The 5567 does not have the case cooling vents and trying to transfer bigger components likely will fail. Best to look into whether the screen from the 5567 will work in the 5577. Or better yet just replace the screen. Dell Inspiron 15 (5577) LCD Screens | Dell Inspiron 15 (5577) Laptop Parts (parts-people.com) | Hi guys, I have 2 dell laptops, one of them is Dell Inspiron 5577 i7-7700HQ with a broken display, the second one is Dell 5567 i5-7200U CPU 2.50GHz working. My question is, what can I transfer from dell-5577 to dell-5567 so that my dell-5567 becomes faster and cooler? | Сan i upgrade laptop parts Dell 5567 i5-7200U |
If you got the driver from Intel, that was a mistake. Dell customizes the Intel driver (as well as all other drivers)for your exact model. Get the right driver from Dell Downloads and Drivers. [URL] I assume you reinstalled Windows when you got it from the company. You cannot get the computer to do anything without Windows. If you have not done that--Burn the files for windows 10 reinstallation to disk or thumb drive by using the Create Media Tool | Hi everyone, I recently lost my job due to the company I worked for shutting down because of covid, so they wiped our laptops and then sent them back to us to keep. Unfortunately whoever wiped my laptop has done something as my laptop no longer works. Issue: Whenever I try to login it either freezes when inputting my password, or shortly after the desktop loads. It blue screens with an error message "stop code: whea uncorrectable error" I can however use my laptop as normal, BUT only if I boot it when it is plugged into my second screen. As soon as I unplug the second screen however it instantly freezes and blue screens. Same if I try booting without the second screen connected. This got me thinking it was something to do with the graphics driver, so I tried updating/reinstalling different versions of the Intel UHD Graphics 620 etc. But was still having the same issue with freezing. I then tried to rollback the driver to the Microsoft Basic Adapter, and this worked- when it is set to this display adapter it works as it should. Obviously the basic adapter lacks the ability to have multple screens which is an issue so ideally I want to get the intel driver working again. Has anyone else had this issue? or knows if there is any fix here that allows me to get the intel driver working properly? Or maybe these issues are just a symptom of a larger/different issue that i'm missing? Any help would be very much appreciated! FYI the model is: Dell Latitude 7490 | Intel UHD Graphics 620 causing laptop to blue screen |
The system has a 10/100 Ethernet adapter, so it's not going to provide more than 100 Mbps. If you want faster Ethernet speeds, there are plenty of USB 3 Ethernet adapters to choose from (the internal one cannot be upgraded; it's part of the system board). Manual has the specifications: [URL] | I have an Inspiron 5583 laptop, manufactured in late 2019. My wired internet speed (download) is 6x slower that my Inspiron 3647 tower (mfg in 03/2014)(adapter is Realtek PCle GBE Family Controller). I tested the tower (D/L 618 Mbps), then moved the same ethernet cable to the laptop (adapter is Realtek PCle FE Family Controller) and got D/L 96 Mbps. Both adapters have same settings, except that the tower has IPv6 checked, and laptop does not. Where do I start? | Internet speed |
If you have zero experience disassembling laptops, you might want to consider having a computer shop do the upgrade for you (Not GeekSquad) If you want to do it yourself, you can download the Dell service manual for your laptop and follow the disassembly instructions. To upgrade to any Quadro card, you need to make sure that your Heatsink part number matches the one in my previous post. If it does not, make sure to order one with the part number : YJNJK. If it is brand new all of the correct thermal pads should be pre-installed. The easiest upgrade with a big performance boost would be the Dell Quadro M5000M 8GB card (part number : 1JY2V). This will require no driver modifications, just install the Nvidia drivers and be on your way. I have had no issues with any of the laptop GPUs that I have gotten off of ebay. | Hello every one, I'm currently using the product Dell Precision 7710 for 4 years. The VGA has been broken as per dell technician has told me and asked if I want to replace the same card which is AMD FirePro 5710. I has asked them can it be replaced with stronger one but they keep telling me that it can't. Luckily that I do not beleive in them and check that the laptop could be support to nvidia quadro m5000m. However, I want something more so I would like to know if my laptop could handle a more powerful VGA card or not. For like, P3000, P4000, P5000, P4200, P5200. My system is: Intel(R) Xeon(R) CPU E3-1575M V5 [NAME].00GHz and broken AMD FirePro. Thank you | Posible Upgrade Graphic card for Dell Precision 7710 |
The entire palmrest assembly will be replaced -- the keyboard, touchpad and palmrest are a single unit. Absolutely do not send the drive with the system unless you have a full, verified backup -- it is very possible they'll reimage the system as part of the repair process, and if they do, you will lose everything. No, the system will not be replaced -- that option comes up only after three repair attempts for the same issue have failed to resolve the problem. | X Hello Gang, My 9500 has the dreaded touchpad rattle issue. If I put pressure on the bottom of the laptop, the rattle goes away. It's still under warranty. What are my options to have it repaired? If I have to send it in, will the they transfer my files over to a replacement unit? Or, can they replace just the touchpad on mine? As Always, thanks in advance for any assistance you can give me. James S | XPS 15 9500 Touchpad Rattle Issue |
In the end, after reading several internet resources, I successfully followed a simplified process similar to the Dell documented process:[URL] of the registry-key manipulation described on that page was necessary. My process was: The key difference between this and what I tried initially was the boot into safe mode after changing the BIOS setting. Safe mode caused Windows 11 to switch to using the required driver for the new setting, so that a subsequent full boot into Windows was possible. Nothing else was required, for my system.It's entirely possible that after my initial pass I could have simply switched BIOS settings back to RAID and Windows would have booted up fine. Instead I recovered from my Windows System image. But I would highly suggest to anyone who is about to change these BIOS settings to create a Windows System image and a repair disk just in case, so you do not risk losing your valuable data. | I need to change my BIOS to AHCI to support a dual-boot Linux configuration. I took care to create a Windows System Image on an external drive and a System Repair disc before doing anything else. However, after making the change, and then using the System Repair disc to restore my system image, my laptop won't recognize the drive! What can I do to recover my system image after this change please? -Bob | Can't restore Windows 11 after changing BIOS RAID to AHCI |
You can try Parts-People here or eBay here. | I have used laptops for more than twenty years and this is the first time I lose a rubber feet, is there a Number Part or some site where i get these from? [IMAGE] | Vostro 3400 Rubber Feet |
Acronis can do it (not the Crucial-specific version you have, but rather the normal commercial release), but unsure what their free trial now includes. Macrium Reflect free trial can do it. But, 1. I gave support at the Acronis site for years. Often we saw that clones had issues booting. We recommended that users perform a sort of reverse clone, whereby the source disk is removed from the computer and the new target disk is installed. Then, boot from the recovery environment, usually on flash drive, to clone from the source disk in an external interface to the new internal target disk. 2. I and many other experts at the Acronis site recommend against cloning. Cloning is an "all or nothing" process. If something goes wrong, the user may end up with two unbootable drives and loss of data. Backup and recovery is a far safer method, and allows for multiple tries if the user is unfamiliar. Cloning has no advantage over full backup and restore, except a slight time saving at the expense of considerably more risk and complexity. Along with safety, another advantage over cloning is that you can store multiple full disk images on a single external drive. To migrate to a new drive, remove the old drive from the computer, install the new drive, boot from the recovery media and perform a full disk restore of the disk image to the new drive. I have performed this process dozens of times to save systems with failing drives or simply to "roll back" the system after a new application install caused undesirable effects. Do not have both drives in the computer when you boot from the new drive for the first time. That can result in both drives being unbootable. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | Purchased a Crucial 1TB drive to replace the 250Gb that came with my G15. The Acronis software that comes with the Crucial drive will only clone a Crucial to another Crucial. Can anyone suggest cloning software (preferrably free) to complete this task? Thanks | Clone Stock ssd to Crucial ssd failure |
If you tried an M.2 NVMe drive, then it would never work. You need M.2 SATA. Dell's Owner's Manual states: This laptop supports M.2 SATA drives. In another section of the Owner's Manual, it shows removal of a 2.5" drive. So, you may also be able to use a 2.5" SSD, such as the one that you asked about. I would try an M.2 SATA drive first, and use that for your boot drive (operating system). If you need to add more storage later, you can either replace the M.2 SATA drive or add a 2.5" SATA drive. If you currently have just a 2.5" drive as your sole drive for operating system and storage, you should remove it before installing your operating system to the new M.2 SATA drive or copying your existing system to the new drive. After booting from the new drive at least once you may then reinstall the 2.5" SATA drive to use as storage. Or, you can remove your 2.5" hard drive and install a 2.5" SATA SSD where the hard drive was and use that as the primary drive. It's your choice, you have options. The point is that your laptop supports SATA only, no NVMe drives. Follow the disassembly and reassembly steps in Dell's Owner's Manual.Look on YouTube for videos showing disassembly of your model. But, be cautious with them, as some use steps or methods that are not appropriate. Use the videos to add to your understanding of what to do, but follow the steps in Dell's manual. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | Hi,I need to replace the HDD with an SSD in a Dell Vostro 5568. I already attempted to install M.2 SSD in the M.2 port but it failed. I have given up on dual storage due to the lack of information on compatible hardware. I just need capacity of 1TB, so Western Digital Green 1TB 2.5" SATA 6Gb/s SSD is ideal, but before I go and waste more money I'd rather ask for help. Will this work?? Any advice will be much appreciated. | Dell Vostro 5568 - What SSD can replace the HDD |
When updating the BIOS on a Latitude 5420 laptop with McAfee Drive Encryption, it is recommended to decrypt the drive first before proceeding with the update. This is because the BIOS update process may require a system reboot, which could cause issues if the drive is encrypted and the necessary decryption keys are not available. Similar to Bitlocker, McAfee Drive Encryption can cause compatibility issues when updating the BIOS. If the drive is left encrypted during the update process, it may result in an error or even a failed update. Therefore, it's recommended to decrypt the drive before updating the BIOS to avoid any potential issues. To decrypt the drive before updating the BIOS, you can follow these steps: Open the McAfee Drive Encryption software on your laptop. Select the "Decrypt" option and follow the prompts to decrypt the drive. Once the drive is decrypted, you can proceed with updating the BIOS. After the BIOS update is complete, you can re-encrypt the drive using McAfee Drive Encryption. Just be sure to follow the proper steps and ensure that the necessary encryption keys are available before encrypting the drive again. | Latitude 5420 laptop, drive encrypted with McAfee Drive Encryption. When updating the BIOS from windows, should the drive be decrypted or not? (as is the case with Bitlocker?) | BIOS update - drive encrypted with McAfee Drive Encryption |
Unfortunately, the GPU in the XPS 15 (2023) with the RTX 4070 is not upgradable. This is because the GPU is soldered onto the motherboard, which means it cannot be removed or replaced without damaging the motherboard itself. Even if you were able to physically remove the RTX 4070 GPU from the motherboard, it's unlikely that you would be able to replace it with a newer model like the RTX 4080 or 4090. This is because the GPU is designed specifically for the XPS 15 (2023) and may not be compatible with newer models or architectures. So, if you're considering buying an XPS 15 (2023), it's important to choose a configuration that meets your current and future needs. If you think you may need a more powerful GPU down the line, it's best to opt for a configuration with a higher-end GPU to begin with, rather than banking on the possibility of an upgrade in the future.do like and upvote if it helps. Thank you. | Hi . I was thinking in buying the new XPS 15 (2023) with GPU RTX 4070. My question is: can I upgrade the GPU in the future? for example: a GPU RTX 4080 or 4090? | Gpu xps |
[NAME] , they pointed me to this one: Dell 240-Watt AC Adapter with 6feet Power Cord, which is the larger, older-style PS, but lists the M series as compatible and is $30 cheaper. That'll work for underneath the desk and I'll keep the slimmer one that comes with it for the bag. Imkdd | Hi, I'm purchasing an x15 R2 and need an extra power supply for it. It comes with 240W supply PN 450-ALJS, but it's not listed on the Accessories page. The 240W listed is Dell Slim Power Adapter - 240-Watt 7.4mm with 1 Meter Power Cord, PN 450-AHHE, but the x series isn't on the Compatibility list. Can anyone confirm if this is compatible? Thanks, imkdd | x15 R2, power supply |
A Data Wipe from BIOS is not reversible. The drive has been erased. Yes, you could restore the drive if you had been making regular full disk images, using a tool such as Macrium Reflect or Acronis. If you don't have such images, then you cannot restore the erased system. You do not need to buy a new computer. You can install Windows to the existing drive. I wrote a description of how to install Windows. And here is a description from a Microsoft site. | Trying to start up my Latitude 7420 and getting "no bootable decides found", checked BIOS and I don't even have any boot options. Kept peeking around to see what the issue might be, and I see in my system log that the night before this started, there is a line that reads "Data Wipe Started - Completed Successfully" Little brother was fooling around on it that night so I'm not quite sure what he could have done, but is this reversible? Or is there a way I can at least restore my computer from this? Spent a good bit of money on it just last year and I'd hate to have to get a new one. | Latitude 7420 boot issue |
Here are some you can try; [URL] [URL] It's possible that the Lenovo driver will work [URL] I don't have my 17 R1 ready to test one at the moment but hopefully one of these will work | Hello all, I recently acquired an Alienware 17 R1 i7-4700mq with an Nvidia GeForce GTX 765m gpu.. the laptop is in near new condition, and was even running windows 8 pro still, which is what it was shipped with. Bought from a seller who did storage unit auctions and was sold as-is with windows password locked, but have since found no defects at all after reinstalling windows.. I went to w10, and everything is perfect except for the error code 48 on the Realtek card reader driver.. I’ve looked over probably 50 or so posts online throughout the different pc makers with the same error, and all of their “solutions” did not resolve mine. Just says that error 48 pertains to a driver not allowed by w10 due to possibly of corruption. I’ve even tried the w8, and even w7 drivers as well (in compatibility mode) with no luck. It’s not too important that it actually does work, but I would like to find a solution for that one time I try and plug a memory card into it. thanks in advance | 17 R1, SD card reader driver |
Thanks for the information. I tried reinstalling the Realtek drivers, but that did not solve it for me. I found that reinstalling the Intel UHD video drivers actually solved the problem which surprised me. Apparently, the Intel audio hardware is part of the video system. Thanks again for your response! | Hello -- The Intel High Definition Audio device is listed under Other Devices in the Windows 11 Device Manager (see screenshot below). I have attempted to update the driver, but Windows is unable to locate one for it and I have not found one listed in the Dell downloads for my device. This device was previously listed under Sound, Video, and Game Controllers so I am not sure what happened. Is there a way to download the appropriate driver and install it on my laptop? Thanks! [IMAGE] | XPS 9700 - Intel High Definition Audio - Driver Missing Windows 11 |
Update: the newest drivers from nvidia were the culprit for this issue. After reverting back to the previous version, the 180hz option came back | Im using my Dell XPS 9710 and im almost positive this is either a software or hardware issue. Monitor: [URL] So ive had this monitor for a couple of months now, I love it for its high frames and great colors. But recently, i started my computer and noticed it was running at 144. Last week, i was messing with the resolution and rotation with the monitor (wanting to see if upside down was better than right side up cuz of the bezels, its not). I upscaled the resolution from 2560x1080 to 3480x2160 60hz, it wasnt that good and reverting it back to 2560x1080 180hz but the monitor went black ( i assumed it was calibrating). But after a couple days of playing, i noticed that on nvidia control panel and windows setting, there was no option for 180hz. I checked my windows settings and it was locked to 144 with no 180 hz setting (which i had before). after some research, i couldn't find anything for an issue like this. Im running with HDMI but that hasn't stopped my monitor from running 180 for the past couple of months so i wouldn't expect that to be the reason. I changed the port and the cable but nothing worked. I even did a fresh install of windows to see if that would fix any software issues but that didnt work. I can make a custom resolution for it but the monitor ghosts with unreliable frames. There isnt an overclocking mode on the monitor but even using free sync premium on max with variable OD on max, no change along with ELMB on max but no change. I reinstall the drivers for graphics, the monitor and the port but no fix. I tried contacting ASUS to see if what i can do to the monitor but they say it isn't a monitor issue but rather a graphics issue saying that the GPU is what determines the hz to the monitor, not the monitor itself. They recommended me to contact the manufacturer to see if the drivers are bad or something but after checking Nvidia GeForce and windows update, there was nothing along with the fact that my dell warranty expired so i cant really call dell for assistance. i have the RTX 3060 Laptop GPU, if I was using 180hz for the past 3 months, why the sudden change and inability to switch back even if new graphics or drivers weren't installed? I paid nearly $300 for the monitor to play close to 200hz, if i wanted to play 144hz, i would've got a 144hz monitor. You can see why my frustrated. Any other suggestions? Reddit link for photos: [URL] | Monitor original 180hz but after restart, locked 144hz? |
If you called Dell tech support the problem may be that the specs list 16GB as the maximum. Yet it lists each slot compatible with up to a 16GB RAM module. Which would mean that 16GB x 2 for 32 GB total would be compatible. The Dell techs go strictly by the spec sheet even if the specs are inconsistent. It is possible that Dell has not tested 32GB in the system leading to the confusion. The best source would be Crucial here which does list 32GB as a compatible RAM total. And yes the Crucial RAM is compatible and will work with 32GB total. And if on the off chance that it did not work, Crucial RAM is completely returnable for a refund. | Hello everyone,I work on a dell inspiron 3793 in 2x8go memory. I would like to move to 2 x 16gb. After a discussion with Dell, it seems that there is a risk at startup. Has anyone done this upgrade before? According to my research I could do it with Crucial 16GB DDR4-3200 SODIMM What do you think? Best, Vincent | DELL inspiron 3793 memory Upgrade 2x16 |
Your point is well taken. My comment wasn't intended to stir things up. It's just that I know they're in here sometimes, based on past threads. and typing in touchpad or keyboard, etc. was met with "We couldn't find a match for "touchpad".Update your search criteria and try again." I ended up doing a number of searches to get to the link you just provided. When, I entered the service tag, it said- No results found.We couldn't find anything for your search. Please modify your search and try again. I went ahead and took the "not applicable enhancement" anyhow and it worked. | I bought a used M6500 and found that I am unable to make adjustments to the touchpad such as scrolling speed or two finger scrolling (just examples), lighting on the keyboard, use of the jog shuttle in the Windows Device Manager. I can find no Dell files on the hard drive whatsoever. I have another m6500 which is unusable right now but has all those controls. Anyone have any idea? | M6500 has no controls on touchpad, jog shuttle, keyboard |
The laptop is three years old. At that age, it's likely that the battery is near end of life, which would account for much reduced runtime. You can test the battery: Open an Administrator CMD prompt (CMD, run as Administrator).Paste this command, and then press Enter:powercfg /batteryreport That will show a figure for the designed battery capacity (when new) and the current ("full charge") capacity. If the test shows significantly reduced capacity, you may buy genuine Dell batteries direct from Dell. I checked and Dell has your batteries in stock. | [IMAGE]. TOS76> . TOS76> Hey, My Dell Vostro 5402 battery lasts 50 minutes- 1 hour per charge. [IMAGE] Is this okay? I started being on move and I don't enjoy the PC as it's battery keeps running out at the middle of my work. | Dell Vostro 5402 battery lasts 50 minutes per charge. |
If you ordered your machine with option 3 WLAN, it should support Wi-Fi 6E. [IMAGE] | Seems to be a common issue on several Dell laptops, but couldn't find a thread specifcially for my model.Anyone know if it should be supported on my model, and if so is there a BIOS or drivers update to enable it (I have updated them recently)? | Can't See Wi-Fi 6E 6Ghz SSID on Dell Precision 3561 |
Hi [NAME] yes. Internet search Australia for DELL PA-9E and/or Dell AC Adapter 19.5V 12.3A 240W, o/d 7.4mm i/d 5.0mm barrel with central wire, found AC Adapters for sale on amazon.com.au, dell.com/en-au, etc. [IMAGE] | My alienware ac adapter suddenly stopped working. The led indicator also not lighting up. It's connected but no light. Have checked no damage as well. Not sure why it happened. [IMAGE] | m15 R6, AC adapter not working |
The system will support one M.2 NVMe drive. | Can I set NVMe PCIe SSD to my Dell Inspiron 3580 (Intel Pentium Gold 5405U Processor 2MB Cache, 2.30GHz) laptop? It have M.2 port. I can't by SSD without confirming it. [IMAGE] | Inspiron 3580, SSD upgrade |
Hi [NAME] welcome to this free user-to-user Alienware laptop discussion forum. Please click on the following link Alienware | Memory RAM & SSD Upgrades | Crucial.com, Internal SSD, to confirm that SSD CT2000P5PSSD8 is compatible with Alienware m15 R7 laptop. | I bought an Alienware m15 R7 laptop and I'm wondering if the "Crucial P5 Plus 2TB PCIe Gen4 3D NAND NV Me M.2 Gaming SSD, up to 6600MB/s - CT2000P5PSSD8" is compatible with the laptop in the D drive. Thank you again for all your help and time! You can search the name on Amazon since they won't let me put a link. | m15 R7, Crucial P5 2TB compatible SSD? |
Update!Disabling the Nvidia driver has significantly improved battery longevity, and the laptop was very cool; however, the flickering was back and worse. I decided to open the back of the laptop and see if there was a problem with the wiring; I disconnected the screen's cable from the motherboard and noticed that one of the prongs from the cable was out of place. Which I found to be strange since I have never removed the screen cable. I brushed the prong back to its place and connected it to the motherboard which was as success, my screen is back to normal. | Hi everyone, I have the Dell XPS 9560 since 2017 and this laptop is a machine, it's performing well for my everyday use, however, the screen flickering issue has been quite bothersome. I've been reluctant to get a new laptop as this one should easily live for more than 5 years but I'm at my wits end with Dell and their lack of support for software and hardware issues. The screen has been flickering for almost two years now, I spent countless hours trying to find the root cause but to no avail. I religiously download the graphics update for intel and nvidia but it doesn't seem to be fixing the problem. Sometimes the screen flickering is low key and doesn't happen but it has come back to full force rendering the laptop useless. Here is a link from today's screen flickering, I believe this is the worst that it has gotten: [URL] I see posts from across the years specifically for this issue but none of the fixes really worked for me. Can someone help please? Why did I pay $3k + for this piece of junk? 🥲 | XPS 9560 screen flickering |
The only option is a 2.5" SATA SSD. They're pretty much commodities -- any of the big names (Samsung, WD, Crucial and plenty of others) will do fine. | Hi Im looking to upgrade to ssd for the first time? Was looking for suggestions and wondering if I should get sata, and if m2 is even an option? Where is the best place to aquire parts/upgrades? Any suggestions is appreciated... For typical daily use , no hard core gaming/streaming, want to see/experinence how a simple upgrade feels compared to this hhd on old laptop. Thanks the only specs i could find for my device... Interface SATA 6 GbpsHard drive One 2.5‑inch drive (supports Intel Smart Response Technology) | Inspirion 15 5000 (5555)/Upgrade to ssd |
Hi [NAME] welcome to this free user-to-user Alienware laptop discussion forum. The Crucial System Advisor database is a good source of information: Alienware m15 R7 | Memory RAM & SSD Upgrades | Crucial.com. Support for Alienware m15 R7 Storage says M.2 slot(s) have PCIe Gen 4.0 x4 NVMe interface. Please remove Base cover and check that second SSD is correctly installed within PCIe socket with good electrical connection. | Hi, I recently installed and formatted a Samsung 980 PRO ssd in my M15 r7 second ssd slot.. However, it seems to be disappearing during certain tasks ex: moving files, installing games etc.. I am not sure what the cause of the issue is. From the forums and other online posts I read that others had issues with the same product. I have also seen people mention that the second SSD slot does not support gen 4 although it states in the manual that it does. There is a possibility of a faulty motherboard however, its very rare and to test I am thinking of purchasing another SSD which is known to be compatible with M15 r7 and doesn't really have any issues. I am not sure, if it needs to be gen3 or not. I don't mind as long as I can get a reliable SSD which is fully functional, installing games, storing data etc.. Please, if anyone can suggest some SSD options that are compatible it would be really helpful. P.s: I have my BIOS updated to the latest firmware and the SSD as well. | m15 R7, second SSD disappearing and freezing |
Okay, good, that processor supports up to 64 GB of RAM. It's odd that Crucial doesn't list 64 GB as max for this laptop, but mistakes do happen. Dell lists support for 2 X 32 GB DDR4 2666 MHz for maximum of 64 GB. I also found confirmation from some forum posts of users who successfully installed 64 GB in that laptop. This 64 GB kit from Crucial should work. After you install the RAM and boot, the system may rest on a black screen, but leave it there for 30 minutes or so. Sometimes it takes a while for BIOS to recognize and accept new RAM. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | Computer currently has 32 GB ram and works fine. Bought (2) Corsair Vengeance PC4-23400 (2933MHz) memory sticks. Powered off the 5530. Disconnected from dock. Opened unit and removed the (2) 16GB memory sticks. Installed the new memory sticks. Unit won't boot. No nothing on the screen. Tried each stick individually and same story. Am I missing something? The Corsair is brand new. Firmware is up to date. Would appreciate any ideas Thanks. | Dell Precision 5530 upgrade to 64GB Ram |
PD means you can charge the system over USB-C. | This laptop comes with a barrel plug. Can someone confirm the Inspiron 5425 laptop is able to be charged via usb-c? Is a 65 watt usb c brick safe to use? from the manual the only thing I can see is somewhat vague: USB 3.2 Gen 2 Type-C port with DisplayPort 1.4 and Power DeliveryConnect devices such as external storage devices, printers, and external displays.Supports Power Delivery that enables two-way power supply between devices. Provides up to 15 W power output that enables faster charging | Inspiron 5425 charge via usb c? |
The first two will definitely work, and I have used both on systems older than yours with Windows 10. The third one, while its maximum speed is somewhat higher than the 6230, is only a 1x1 card, so maybe not the best choice. Of those, the 7260 would be the best performer if you have a decent 5 GHz network. For 2.4 GHz, it may be similar to the 6230. Windows Update will provide the required drivers for the 7260 or 6230, so you won't need to manually install anything. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | I now need to replace the old Intel Centrino N-2230 wireless card in my Inspiron 17R 7720 SE Core i7 laptop. Win 10 upgrades have deleted this card's entire WLAN -Bluetooth connection - and I can not connect to any device or network. After doing some research I think I found some potential upgrades for the N2230 card. I just need to know which would work the best to restore my lost Bluetooth capabilities, which has totally disabled my Logitech mouse & speakers, and my Bluetooth mic/headset! My current replacement choices are the following: Intel Dual Band Wireless-AC 7260 ac WiFi Bluetooth Half Mini Card Intel Centrino Advanced N-6230 WiFi Half Mini Wireless Card Intel 3160 Dual Band Wireless AC + Bluetooth Mini PCle card I would appreciate any help or suggestions I can get & ASAP. Richard - Bummed Out With Microsoft in LA | RE; Replacing my Intel Centrino wireless N-2230 WLAN card |
Assuming that you created the Windows installer properly, Windows installer cannot see your internal drive, probably because you have RAID enabled. Windows installer doesn't include the Intel Rapid Storage Technology drivers that are necessary for RAID. You would have to pause the Windows installer to insert the drivers, such as in this process:[URL] that there are two separate driver downloads and you need both of them. An alternative is to enter BIOS and switch RAID to AHCI, then boot from your installer. With AHCI enabled, the Windows installer will see your drive without need of the Intel drivers. Unless you need RAID, this is a simpler solution. | Could this be a new security feature of Dell's "SafeBios"? Never encountered this issue before in older gens. This 7430 came with windows 10 pro. I went through the setup process to boot into Windows 10. I even turned off Bitlocker as it can force some backup software to do a longer sector by sector but no luck. Both Easeus todo backup and Windows 11 install usb do not see the system drive. What could it be and how do I correct it? | Latitude 7430 Hard Drive not showing up when trying to do a clean install of
Windows 11? |
Here are the 9560's storage specs: You may use a Gen 4 drive, but in that laptop it will run at slower Gen 3 speeds. You may upgrade to 2 TB. You may upgrade to 4 TB, if you like. | Hi all, I have been using Dell XPS for around 4 Years i have ordered with Ram 32 GB + 1TB SSDand currently storage almost full so would like to change and upgrade the new SSD to 2TB SSDsince i saw the price must not be difference between Samsung 970 Evo Plus and Samsung 980 ProWhich not sure that Dell XPS 9560 is support on version PCIe 4.0 x4 Lanes or not | Dell XPS 9560 support Samsung 980 EVO Pro SSD or not |
You cannot -- you either need to fly the screen blind, or replace it. | Hi Guys, Broken LCD in my laptop is not allowing me to reinstall Windows, because at the first stage, it does not recognize the external monitor on HDMI. Wythout it I can't follow steps to reinstall. Any guide how can I force this Inspiron5559 to use external as primary screen before Windows starts? Best, Bartosz | Windows reinstall on laptop with broken LCD. |
[NAME] Nvidia stopped support for the 800M series cards a long time ago so you cannot download and install the latest updates directly from Nvidia without doing the inf mod. But........there is a weird glitch with the 860M on the Nvidia site that shows that the 860M is compatible with the latest drivers but that's only for a few certain 860M's. Strangely enough, Nvidia released two versions of the 860M. Some of these were based on the Kepler architecture which are the ones that are no longer supported but some of them are Maxwell and these are the GPU's that are still supported, like the 900M series cards. The driver will detect that your card is Kepler so it will not allow the install. I believe the MXM cards were Kepler and the BGA chips were Maxwell. Since you have an MXM card, you're out of luck. Also, there is never an issue installing display drivers directly from the GPU manufacturer (Nvidia, AMD, Intel). You do not have to wait months for the laptop manufacturer to release a driver version. Nvidia GeForce Experience will keep your driver up to date, but only for currently supported cards which yours isn't. I'm not a fan of that program though so I don't install it and I just go straight to Nvidia. | I have an Alienware 17 R1 from 2014. It has an Intel video card and a Nvidia 860m card installed. I have been unable to update the Nvidia driver to a more recent version? Besides adding the hardware ID to an INF file, has anyone been able to do so? The laptop is running Windows 10 64-bit. | 17 R1, cannot update to latest Nvidia drivers? |
There are a few ways to disable the touchpad in Windows. Since you use Mint, obviously those won't work. I suspect that there is no such setting in your BIOS. I don't have a E6400 to test, but I have a couple of Dell laptops here that are almost as old, and their BIOS has no such setting. My Mint laptop isn't here at the moment, so I can't check it for you. From what I recall, in Mint settings for mouse/touchpad there is a toggle to disable touchpad when a mouse is attached. You would enable that setting. I read that of an app, touchpad-indicator, that displays an control that allow you to disable or enable the touchpad. [URL] ... 18-04-lts/ Otherwise, you would be better served by asking at a Mint forum. | I have a Dell Latitude E6400 laptop and have just installed a SSD in place of the HDD and updated to Linux Mint 21.1. I’ve been configuring everything like I wish and have come up against an old problem that I have previously failed to fix. BIOS revision is A30. I wish to disable the Trackpoint and Touchpad. I have entered BIOS and do not see a choice which will let me make the desired changes there. Am I missing something? Can I disable those inputs through BIOS? How? Or do I need to do this through Linux? Thanks! Wayne | Latitude E6400 Disable Trackpoint and Touchpad |
Problem sorted out now. 1 reinstalled Realtek High-definition audiodriver (10) 2 and Waves MaxxAudio Pro applicatie All working now | 1 After win 11 update audio driver is not being installed or recognized. See error msg in image 2 can someone pls advise in how to tackle this effeciently. Kr, LG [IMAGE] | The drivers for this device are not installed. (Code 28) After win 10 update |
Thanks for the reply. Evidently the flashing lights (2 amber, then 7 white) are a code that the LCD screen is non-functioning. I am hoping it is only a loose cable, but the internal diags are saying there is a physical issue with the screen so it isn't a software issue after all. I will continue to use it until I can bring it into the office and have it looked at, as the camera still works for meetings, and I have 2 external monitors. | Dell 5560 laptop screen doesn't work when the external monitors are connected, and the laptop screen does not show (in Win10) when looking in display properties. When disconnected, the screen still does not respond. The light in front of the mouse pad flashes white 7 times, then after a short pause, flashes orange twice. I red somewhere that FN + F8 should switch between internal and external screens, but that doesn't work on my 5560. I'll add the camera on the laptop screen still works fine, but the screen itself stays black. I updated all the drivers using Dell's tool, and the screen came back on, then I rebooted and it was back off again. Is there a key combo or other setting accidentally set here? Any insight from the # and colors of the flashing lights? | Laptop screen on 5560 has stopped working when external monitors are attached |
I don't know the differences. I looked at the first one, the one you ordered, and it appears compatible. You could try the one that you were sent, provided the seller will accept a return and give you a refund if it doesn't work. If you want to be certain, buy the Crucial RAM that I suggested and linked, as it is guaranteed to work. | Hello.Need help for memory upgrade (from 8 Gb to 16 Gb, in Vostro 7620). I see that there're two SK Hynix memories (16 Gb) that should be compatible with Vostro 7620: HMCG78MEBSA092N and HMCG78AEBSA095N. Are they really compatible? Which one would be the best for this laptop, and why?Thanks. | SK Hynix memories for Vostro 7620 |
Depending on the GPU and CPU, between $300-400. [URL] | Does anyone here know how much the motherboard for this model costs? or if its possible to actually buy a motherboard for this? | Motherboard for DELL G5 15 5590 |
lggg, Click here and here for information on the error. | Hello all, I keep getting alerts that my laptop may be vulnerable. Can you advise in whether or not this is a false positive or not? if necessary actions are needed. Kr, LG [IMAGE] [IMAGE] | How to resolve "Local Security Authority pretection is off. Your device may be
vulnerable" |
[NAME] In the XPS 15 9500, the Intel GPU controls all display outputs, even when the system configuration includes an NVIDIA GPU. There is no way to configure the system to operate differently. The Intel GPU only supports 3 total displays, including the built-in display if it's active. So if you want 3 external displays and the built-in display to be active all at once, you'll need to run at least one of them through a dock or dongle that relies on "indirect display" technology like DisplayLink -- not to be confused with DisplayPort. Indirect displays as the name suggests are not driven directly by a GPU and therefore don't count towards the GPU's maximum display count. But DisplayLink and similar technologies come with some drawbacks that I've written about in the post marked as the answer in this thread. If those potential drawbacks are acceptable, then Dell makes a D6000 dock that can run 2 displays via DisplayLink plus a third display up to 4K 30 Hz or QHD 60 Hz from a native GPU output. Alternatively, companies like Plugable make simple USB dongles that plug provide a single DisplayPort or HDMI output.If DisplayLink's drawbacks aren't acceptable for your purposes and you need to run 3 external displays plus the built-in display all simultaneously, then unfortunately you have the wrong system for your purposes. The nearest equivalent to the XPS 15 that can do that would probably be the Lenovo ThinkPad X1 Extreme with an NVIDIA GPU, since on that system the NVIDIA GPU controls the display outputs and by default the Intel GPU controls the built-in display (though that system offers a BIOS option to have the NVIDIA GPU control the built-in display too). The NVIDIA GPU supports 4 displays, so in the default mode of the Intel GPU running the built-in display, it is technically possible to run 4 external displays and the built-in display all simultaneously. I have personally achieved that setup, although it does require some consideration because you have to make sure you don't exceed limitations around display bandwidth or GPU interface allocations.The closest Dell system that can run 3 external displays plus a built-in display is probably the XPS 17 9700 with an RTX GPU, not a GTX GPU. The XPS 17 9700 with an RTX GPU includes a BIOS option to have the NVIDIA GPU control all outputs, including the built-in display. Again, that NVIDIA GPU can run 4 displays total. However, unlike the X1 Extreme, there's no way to have the NVIDIA GPU control only the external displays while the Intel GPU continues running the built-in display. As a result, when that BIOS option is enabled, you'll be limited to 4 total displays and you'll likely see reduced battery life even when not connected to any external displays, because the fact that the NVIDIA GPU controls even the built-in display means the NVIDIA GPU can never be turned off. You may also see higher temperatures and/or increased fan noise as a result. | I'm trying to see what my options are to utilize 3 monitors in addition to the laptop display. I have XPS 15 7590 with Win 10 Pro intel UHD graphics 630/Nvidia GeForce GTX 1650 with WD19TB Dell Thunderbolt Dock. My current setup is: Dell U2720Q monitor set to 3840 x 2160 (usb c to usb c from dock) Laptop display set to 1920 x 1080 Old LG E2360VPN set to 1920 x 1080 (hdmi to hdmi between laptop and monitor) I want to buy a 3rd monitor and have res set to either 4k or ultra wide but willing to stay at 1080 too. Is there anyway this is possible? | 3 Monitors plus laptop display? |
Assuming you are out of the warranty period, this forum thread has information that may be helpful and seems to point to a problem experienced by many others. | Cloud recovery not download error unable to connect backend | Cloud Recovery not download |
To update this. Apparently the 5570 laptop has some incompatibilities with the older monitors I was using (as a note those monitors worked fine with a 5550 Precision laptop). I have replaced the monitors with new monitors (also happen to be dell) and I have not had any issues with displays since. | I have a 5570 with mostly up to date Windows 11 (maybe fully up-to-date at this point) and a WD22TB4 docking station. I have the dock connected to one of the USB 4 ports on the left. The dock has the lastest firmware (confirmed with the firmware update tool) and the latest RealTEK Ethernet drivers installed. I have updated intel drivers, windows and Nvidia drivers. Periodically through the day, one of my monitors will go black for about 2 - 3 seconds and then restore. I never know which monitor it will happen with, it could be either one, but it is never both at the time, it is one of them. I'm at a loss of what else to try here. I had no problem with my previous 5550 and the same dock, so the monitors and fine, and I've even replaced the cables from the dock to the monitors in hope that was the issue. Anyone have any suggestions? | 5570 with WD22TB4 and 2 external monitors periodically go black and come back on |
Solution: Do not use a general apply drivers step (in SCCM) with the Latitude 3500. Another driver install corrupts the system. Driver cleaning might resolve in already deployed computers, but it's unknown which drivers are causing the issue since the obvious ones have been removed in previous troubleshooting. The most likely culprit for this bad driver is one that would be part of the driver pack for either the optiplex 9020 or 7040. I can't practically narrow it down further. | We have 270 of these, and ever since a feature update from 2 years ago, using a basic windows image and then loading both maxaudio and realtek drivers onto them, the audio jack is never detected when you plug another device in. I do troubleshooting for many models of laptop and dell desktops, so I understand how the prompt and maxaudio works. But it doesn't on these. Updated firmware also. I'm hoping a Dell rep or someone with latitude 3500s can chime in on how to make it detect when something is plugged into the jack. The odd behavior is that if you have something in the jack and restart the computer, it recognizes it as long as you don't unplug it. Not a good solution though. | Latitude 3500 audio jacks don't work. |
Your system seems to have a recent Bios update and Realtek driver. Beyond that, uninstalling the sound device in the Device Manager and removing its drivers may help. I have, in the past, needed to take a sound system all the way back to the basic Windows audio drivers. If you want a guess, I suppose the Realtek update may be the problem, but you can check the Device Manager and confirm which drivers the audio is currently using. You do have other Realtek devices. | I updated my drivers to the latest (Windows Update) as I regularly do, without thinking too much, but now I have no sounds. Nothing plays on the speakers, in plugged-in headset nor in Airpods. Nothing. Other than "have you rebooted" or "try the sound issue utility", what should I do? It's one of those updates that caused the issue: [IMAGE] There are no issues under peripherals. I see nothing relevant under error logs. | XPS 15 9520 - Latest driver updates killed the sound |
The fan is operated by a circuit containing a thermistor - it spins up when a temperature setpoint is reached. That's the wire you disconnected -- without it, the fan won't spin at all. The only way you will achieve what you want to is to wire the fan to a USB port outside the case -- that will give you a constant-on fan. There is nowhere you can wire the fan internally to do that. | Hello everyone! Just got my hands on a very nice E6410. Fresh install and grabbing drivers for it - it's my first Latitude laptop, and I must say, very sleek! Not quite the Latitude I wanted but still, very cool. Now, one annoyance I've found with the laptop, is a lack of ability to be able to control the CPU fan - it seems to have a mind of it's own, and it ramps up/down whenever it wants. Typically with the way I use computers, I like to be able to have control over this, you know, to keep temperatures down, and help with performance. Previously what I've done with computers where the BIOS doesn't provide any fan control options, is physically disconnect fan pins which are responsible for regulating the speed, and make the fans default to max speed constantly, it might be overkill for some people, but I am totally fine with it - I have plently of background noise where I am anyway, so something like a fan is hardly a disturbance (especially considering how I am pretty much always wearing headphones anyway...). I actually took some pictures of the inside, but can't see a way to attach photos here, essentially the fan connector has black, yellow, red, blue cables. Here's some pics of an identical one I found on the internet: [URL] Would anyone happen to know which colours might be the ones I need to disconnect? I am removing the pins from the connector "non-destructively" which is rather tedious, so far I have only tried with the blue pin removed, and it seems that this stopped the fan completely, so clearly that's an important one. Don't really want to try them all manually, so thought I would ask here first. Many thanks in advance! | Latitude E6410 CPU fan wiring |
If the Windows install is more than a couple of years old, a clean install may do the job. Beyond that, it's an older system with a CPU that wasn't all that capable when the system was new - -and 8G is quickly going the way of that 4G used to be -- entry level. Unfortunately, the RAM cannot be upgraded (at least not without a replacement system board). | I have an XPS 13 9343 with an i5-5200U CPU @ 2.2GHz and 8GB of ram running Windows 10 Pro. The performance has slowly gotten worse over the last year or so. It has gotten to a point where any web browser (Firefox, Chrome or Edge) won't fully load web pages. The CPU hits 100% usage and the usage memory approaches 100% and it just hits a standstill. Is it time to bite the bullet and buy a new laptop or is there something I can try to speed it up? | XPS 13 Slow processing |
I think I answered my own question, based on the service manual itself. Both slots support PCIe NVMe, whereas only the left slot also supports SATA AHCI.Since I already have one PCIe NVMe in the left slot, I am free to add another in the right slot. | According to the spec sheet for the Alienware m17 R2, the two M.2 slots have different interfaces. One is PCIe Gen3 0x4 NVMe (up to 32 Gbps) and the other is SATA AHCI (up to 6 Gbps). But I can't find any information indicating which is which. From what I've read, it seems that both slots should be able to support an M.2 Gen3 drive such as this one with similar performance. Is that correct? Can either slot support a Gen4 drive? If I can only use the slot with the PCIe interface with that drive, which slot is it? This is all very confusing to me, because I thought that M.2 was an interface that was distinct from either PCIe or SATA. If the slots are different, where is the documentation to tell me which is which??? Thanks for any help! | m17 R2, differences between M.2 slots? |
Joessar, You may want to reinstall Windows 11 back on the system to see if the issue is still present. If so, update the system bios and check. If the problem still persist click the Get Help Now icon on this thread for assistance with our support team. | THE PROBLEM: When I connect the AC Power Adapter, the battery icon shows a charging symbol but the percentage is always stuck in that percentage. e.g. 5:33 until full (30%) which is a lot to reach 100%. This changes every time I plug and unplug: 12 hours remaining, 6 hours to full, 11 hours, and so on. Definitely, the OS is making bad predictions. The battery discharges normally in 3 hours of usage (normal behavior) but never charges when I plug it on. Also, even if I keep for 1 hour the charger connected, then disconnect it and then restart the laptop, the battery will still be in that % but now will discharge. This shows a healthy battery. I ran a health check and it's 88% of capacity, which means it can still store energy (it is a new device, I mean..).My battery went 0% two times so far and I was able to make it charge from there by: Turning off the laptop. Connect the AC power adapter (since the battery reached 0% and cannot turn it on without the adapter). Hold the power button for 30 seconds to perform an RTC BIOS reset. (After this the orange LED blinks 2 times indicating a successful reset). Accept the warning message about the successful reset. When Ubuntu is loaded, after signing in I unplug the AC power, so the laptop turns off. When I connect the adapter again, the white LED indicator turns on immediately meaning that the battery is being charged. After 2-3 hours of charging I disconnect and turn on the laptop without the adapter but with 100% of battery. THINGS TO KNOW: - Note 1: Every time I connect the AC Adapter, and the battery has more than 0%, this white LED indicator turns on only for 5 seconds and turns off immediately. This is kind of weird since this normally happens when the battery reaches 100% meaning that it does not need to charge anymore. - Note 2: I tried disconnecting the battery from the motherboard and performing a power reset holding for 15 - 20 seconds the power button, just like explained on the dell webpage, and then connecting everything back but nothing. I left the laptop battery disconnected for 24 hs and still nothing. - Device: Dell Inspiron 3515 bought in August 2022. - Hardware update: This version came with 8 GB of ram, so I upgraded it to 16 GB adding a SODIMM 8 GB ram. (October 2022). - Operating System: I installed Ubuntu 20.04 LTS and I'm constantly adding updates that Ubuntu offers me related to security and performance. - Bugs: - My touchpad for some reason sometimes gets sucked when I use the "double touch" gesture to scroll. (Drivers incompatibility indicators from the OS) I found this issue and it's an OS bug that has been reported already. - Sometimes when I open the laptop, the screen holds a video bug of RGB pixels but is distorted for 1 second, and then it shows the image. (Another indicator) - BIOS VERSION: 1.2.0 - Info in BIOS: AC Power adapter: <65W> (it is detected) - Dell Support Assist diagnosis: All looking great. No issues were found. Battery healthy and AC power detected successfully. POSSIBLE SOLUTIONS THAT I CAN IMAGINE: - BIOS update? - Go back to the out-of-box windows 11? - Try another version of Linux? Is this a battery "charge cycle driver" problem or something similar? - I would like to receive warranty solutions. Thanks a lot for the support and I hope to get help. | Inspiron 3515, does not charge the battery? |
UPDATE: So for no reason at all i was just messing around and decided to plug in a Type C to 3.5 mm jack connector on my laptop. I connected my headphones through that and VOILA! somehow it all works. my laptop is registering the mic on my headset too. I dont know why it works, but it works. | I bought a Dell G15 5520 less than a year ago, I have recently noticed that whenever I have to use mic my laptop uses the inbuilt microphone array (intel smart sound technology for digital microphones). My headset is a Razer Kraken X Superlight. This laptop is a Windows 11, 64-bit operating systemWhenever I plug it in i get audio from applications but the laptop does not use the mic from the headset. I am fairly technical and so I have tried every possible method- running the audio troubleshooter, switching to headset with mic from realtek audio console, updating drivers, uninstalling and reinstalling drivers, giving microphone access to apps etc. None of them seem to work. However i know that the headset mic works just fine as I tested it out on the HP Omen that i have. Below attached is a screenshot for the audio manager and what it looks like when i open them. [IMAGE] [IMAGE] As you can see the Jack Mic says it is ready however doesn't seem to have any sound activity being picked up. Even in the realtek audio console I have it set to Headset with microphone and it still doesnt use the headset mic. I should state that even though the "enable auto popup dialog, when device has been plugged in" is set to "On" i never receive any such popups. I would really appreciate some help on this. | Headset Mic Not working |
The driver you show, Intel SATA/PCIe Premium, is the one that normally controls the NVMe drives because the Bios setting is usually set to RAID. The 980 pro does not use Samsung drivers and if it is being run as a NVMe drive, it uses the standard Windows NVMe driver. | Hi there After G3 crash the system was recovered using an old windows image from the hdd Now their is no NVMe driver in storage controllers for my Samsung 980 pro. Samsung magician dose not recognize the SSD [IMAGE] | Lost NVMe driver Dell G3 3590 |
Thank you for the tips!I was able to finally install Windows on the Laptop using Dell's official OS Recovery Tool. Using Linux's dd CLI tool doesn't work (at least for me). I had to setup Windows in a Virtual environment and then create a recovery USB with Dells' official tool. Hope this helps other users.Thanks again! | Hello folks I have a Dell XPS 15 9500 (2021 H1 edition) with core i9-10885H, 32GB RAM and 1TB SK Hynix SSD. I had been using Linux on it but now I want to install Dell's "official" Windows 10 on it. I downloaded Dell's Windows 10 OS recovery image and created a bootable USB with it. I followed the instructions listed on Dell's site here under the "Create a bootable USB recovery media using a Linux-based computer (using the command line)" section. I am able to boot from the USB disk by pressing F12 and selecting the USB before boot starts. However as soon as I start Windows install, it fails with this error msg I googled it and found that this could be fixed with installing Intel RST drivers. However, I can't seem to install those drivers. Every time, I try to install any of them, I get this error - I have also tried installing other drivers listed by unchecking the "hide drivers" checkbox but it still doesn't find any drives. I downloaded the file from Dell's "Drivers and Support", extracted the files to a folder and added them to a USB and tried installing them during the Windows install but it fails with an error. I also tried booting from USB created from stock Windows 10 from Microsoft and that too failed. I read that you can bypass this whole problem disabling RAID and selecting the AHCI controller in BIOS which I did. However, even that doesn't seem to work in my case. Windows still can't find the drive. The funny part is that with the AHCI controller, I can install and run Ubuntu without issues and therefore I know that my SSD is fine. I'm not sure what I'm doing wrong here. Can someone help? My BIOS version is 1.20 and doesn't have a "Legacy Boot" option. Also, I have tried with Secure Boot disabled too. TPM 2.0 is enabled. Thanks! | Windows 10 Recovery USB created from Dell's official iso fails to find SSD in
XPS 15 9500 |
Unfortunately, you cannot upgrade just the GPU. The GPU is soldered to the motherboard. To upgrade, you would need to remove your motherboard and replace it with a motherboard containing your desired GPU, such as these from Parts-People. Also, if your current motherboard has only integrated graphics, you would also need to buy the necessary heat sink. | I Love Computing and am upgrading my dell inspiron 15r 5537, I recently went from 6 to 16gb ddr 1600MHZ of ram. I am wondering if i can upgrade my integrated (or dedicated) gpu to a NVIDIA GeForce 470 GTX. | Dell Inspiron 15R 5537 |
SOLVED - - Extracted the UHD Intel Driver exe to desktop - Switched from Basic Display driver to Intel display driver (device manager) - Quickly deleted the Intel driver in Device Manager (seemed to have to be enabled first before it could be deleted) - restart laptop - open device manager and select to update the display driver - manually select the folder you previously extracted on desktop Hope this helps someone. | I recently did a clean install onto my Latitude 7480 (two actually). The first one through using the Media Creation Tool and directly creating a bootable USB and after experiencing the system/screen freezing I did clean install again a day later but this time downloading the ISO (using the tool) and then using Rufus to make a bootable USB. Was hoping that this re-installation would solve my issue but it has not. I'm quite certain the fault is with the intel graphics driver. I booted to a linux USB and used the laptop like that for 2+ hours without any issues. In Windows, as long as I run the "Microsoft Basic Display Adapter" the system does not freeze. I have used it like this for over 10 hours with no freezing. Usually within 5 minutes of updating the driver (through device manager interface) the system will freeze. The longest I have left the system frozen is about 10 minutes. Nothing. Everytime it freezes I have to force shutdown. I have tried enabling the Intel driver many times and each time it freezes in <5 minutes so I'm nearly certain that's the issue. Things I have tried: - clean install of Windows 10 - Going to Dell Support and running the Dell automatic driver update utility - manually downloading ALL my system drivers on the Dell website and installing them one by one - bios update - system is fully updated through Windows settings updates None of the above has worked. Here is the odd part: The display driver that is available through the Dell support page for my laptop WILL NOT INSTALL. When I try to install it I get the error "this operating system is not supported". I also tried installing previous versions of the Intel driver and the same error occured. Any help is greatly appreciated. Totally at a loss here now! Last question: what is the best way to attach my install log to this post? Thanks! OS Name Microsoft Windows 10 ProVersion 10.0.19042 Build 19042Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Manufacturer Dell Inc.System Model Latitude 7480System Type x64-based PCSystem SKU 07A0Processor Intel(R) Core(TM) i7-7600U CPU @ 2.80GHz, 2904 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date Dell Inc. 1.20.2, 2021-03-18SMBIOS Version 3.0Embedded Controller Version 255.255BIOS Mode UEFIBaseBoard Manufacturer Dell Inc.BaseBoard Product 00F6D3BaseBoard Version A00Platform Role MobileSecure Boot State OffPCR7 Configuration Binding Not PossibleWindows Directory C:\WindowsSystem Directory C:\Windows\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "10.0.19041.964"Installed Physical Memory (RAM) 16.0 GBTotal Physical Memory 15.9 GBAvailable Physical Memory 11.7 GBTotal Virtual Memory 18.8 GBAvailable Virtual Memory 13.8 GBPage File Space 2.93 GBPage File C:\pagefile.sysKernel DMA Protection OffVirtualization-based security Not enabledDevice Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, TPM is not usableHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualization Enabled in Firmware YesHyper-V - Data Execution Protection Yes | Dell Latitude 7480 System/Screen Freeze with Intel Graphics Driver Enabled |
To clarify, there is no "solution" for this but there is a work around. You can plug a second device into the same side other USB C port, and this for some reason makes the laptop detect the SSD.As well as this I have had a bunch of other issues with the Xps 17 and I'm in discussion with Dell atm contemplating a replacement or a refund.... It is a shame because it is such a nice machine to work on. | Hey guys, Just received my XPS 17. Mostly happy with the machine except that an issue has arisen in which my T5 Samsung SSD is not being detected by the USB C ports (or might be detected once in a blue moon). There is no issue with the device or cable as I tested them on various different laptops and it detected straight away. It also works if I plug it into the USB C to USB A connector. From what I can tell, power isn't reaching the SSD through the USB C to USB C cable. Any suggestions how to fix this? Awesome machine otherwise. | XPS 17 USB C Ports not working with Samsung SSD |
If you told us your specific model number, I would have looked it up for you. "Inspiron 16" applies to many models. You need your model number, such as 5625, 7610, etc. You can check direct from Dell, if they have it for sale here. If Dell doesn't have it, the next most reliable place is Parts-People, which sells genuine Dell parts. You can also take the part number from Parts-People and search for it in your local market. | I lost my laptop charger and need a replacement but don't know what to order. i have a dell inspiron 16 Reg Model: P117E Can you tell me which replacement charger I need? | dell inspiron 16 laptop charger |
Its gone by Design, Until Windows 10 build 2004 we had an options in registry to bring it back. But Microsoft took is away as well. [NAME] Correction, Microsoft is the one pushing it, Dell and other OEMs are following it. Microsoft Believes there S0 (modern standby mode) is the future. FAQ Modern StandbyAll newer Dell laptops now use the Microsoft mandated Modern Standby. The old legacy Standby S3 is no longer supported. All newer Dell Laptops support Modern Standby S0 sleep only. The BIOS is written with this mandate in mind. | When I open command prompt and type 'powercfg /a', S3 sleep is disabled because S0 sleep is on. I have found a way to turn off S0 sleep but S3 sleep still stays disabled due to the firmware not supporting it. I've tried searching through the BIOS but I haven't found much related to sleeping. I've also searched all over the internet but either nothing works or I can't find anything about this issue. How can I fix this? If there is something in the BIOS that I missed, please tell me. As far as I know, my BIOS is up-to-date. All help is appreciated. | Inspiron 5502, S3 sleep unsupported |
The Dell hinge policy can be found here. Since you are out of warranty there will be a charge for repairs. The hinges and additional parts can be found at Parts-People here. You may require the base or display housing depending on the amount of damage. | Hi, I bought this laptop and not used much for past year. I just started using it regularly. The same problem happened within one month. But my bad luck, the warranty expired recently. I don't know what do? Please suggest. I can see lot people posted same issue for this model. Why DELL not yet addressed the problem? Please some one guide me what should I do? Thank you in advance. | Inspiron 15 3511, hinge break |
It was absolutely hardware failure. It was intermittent for me for a while, but eventually the GPU fan wouldn't spin up at all. At that point, running the pre-boot diagnostics tool showed that it was fan hardware failure, and Dell replaced the part. The difficult part is that it wasn't always failing the pre-boot test. Occasionally it would pass the test, despite still making that awful sound. Dell techs will say "It's not hardware failure unless the pre-boot test says it's hardware failure", so getting Dell to fix it when it happens took a few tries. | Today, all of a sudden, my m17 R4 started to make an extremely loud and worrisome noise. The sound was coming from about the middle of the laptop, and it was accompanied by a very strong vibration. I turned off my laptop immediately. When I started it up again, it made this loud grinding sound again, so I shut it down again. Restarting later, it didn't initially make the noise, but started making the noise again after a few minutes. Note: This is not the sound of the GPU fan running at 100%. I've had the GPU fan running at 100% before, and that sound is significantly quieter than this noise. Here are two videos (uploaded to google drive) that demonstrate this happening. Have your sound on to listen to the noise the fan is making. In the first video, you'll hear the weird noise every 8-10 seconds, and then it will stay on for a while towards the end. The second video is shorter, and shows more of the same. The best I can tell, it seems like the GPU fan isn't really running anymore. It seems like it's trying to spin up, but very quickly abandons the attempt. In the first video, you can hear it trying to start, and very quickly give up. But then it eventually runs for a while, before eventually shutting itself off again after maybe 20 seconds of sounding like that. It seems like this will only happen when the GPU is getting a bit warm, and it's trying to turn on the GPU fan. If I let the system cool down, it seems it doesn't try to use that fan for a while. I'm on the latest BIOS version (1.16.2), and this issue is occurring without even going into Windows. (For example, it will do this on the BIOS screen.) So, this appears to be a hardware problem, and not a Windows issue. However, after running the system diagnostics tool (holding FN while turning on the power), it doesn't identify any hardware problems. At this point it seems like a failing part, but I'm open to other suggestions as to what might resolve this more easily. Thanks, -Dan | m17 R4, GPU fan terrible grinding noise, fails to start properly |
After further investigation, it turned out something must be broken with the drivers which are available for download from the dell.com website. This is something for Dell support to figure out, or whoever feels responsible to fix this flaw. The touchpad is connected via an I2C bus. This I2C bus is connected to an Intel Serial IO PCI device. While the "Dell-Command-Update-Application.exe" does download and install many drivers (nearly 1G of data downloaded), using this Dell tool will not resolve the issue. It does install some Intel driver for Serial IO, according to the device manager, and it attempts to install the touchpad driver. But in the end the touchpad-driver.exe is unable to find its device on the I2C bus. | Hello, after installing Windows Server 2022 on my Latitude 7490, everything I need appears to work correctly. Just the touchpad does not work, which makes the laptop cumbersome to work with. The touchpad does work in Tumbleweed, SLES15 and SLED15. The site at dell.com lists a "Dell Touchpad Driver" for this specific device, namely "Dell-Touchpad-Driver_2VV2N_WIN_10.3201.101.216_A10.EXE". But it does not recognize the touchpad, the setup.exe simply states "This driver does not support your touchpad.". There is this additional detail shown in the download page: "Do install the Intel serial IO driver before installing this update. It avoids touchpad issues on supported systems that run Windows 10 operating system.". Does anyone happen to know what that "Intel serial IO driver" actually is? It is not clear to me which one in the list of available drivers refers to this specific driver. I used "Dell-Command-Update-Application_714J9_WIN_4.8.0_A00.exe", in the hope this tool will automatically install each and every driver. While it did install a number of drivers, it specifically did not recognize the need for the touchpad driver. To make a long story short: How do I get the touchpad working? | Touchpad driver offered for Latitude 7490 does not recognize device |
If Dell doesn't have it, the next most reliable place is Parts-People, which sells genuine Dell parts. I checked for you, and they have the 6-cell battery in stock. At least in the US, Dell has your 6-cell battery available. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | I have an Alienware m15 R1 laptop with 6 Cell 90 WHR Lithium Ion replacement battery. This battery is now not working and needs to be replaced . Dell is now not selling 6 Cell battery and I could see that they have 4 Cell battery for this laptop. Can anyone confirm if the 4 Cell battery will fit in 6 Cell slot ? Or if there any legitimate site where I can buy 6 Cell batter for Alienware m15 R1? | m15 R1, battery replacement |
The m-series is designed towards performance while the x-series is designed to be thinner and lighter with a few more fancy bells and whistles. If you want the performance then go for the m16. | Hello, I'm trying to decide which one to buy. On the Dell.nl site Ii can choose between an m16 R1 with 13900HX, 64GB and a GeForce 4090 or an x16 R1 with 13900HK, 32GB and a GeForce 4080. Which of the two is the fastest in gaming and let's say running virtual OS's in VMware workstation? But my focus is primarily on gaming. Thank in advanced. | m16 R1 vs x16 R1 ? |
Issue Resolved-antivirus disabled for webcam,updated webcam drivers, uninstalled reinstalled webcam drivers, enabled webcam in bios, Reinstalled Support Assist. | I bought this laptop 2 months ago and I was in love with it. Suddenly its camera has stopped working. Now it turns On / Off automatically. I've been very uncomfortable with it. Any solution??? Thanks Erum | Built-in Camera is not functional in Inspiron 7706 2n1 |
Uninstalled Malwarebytes antivirus. Two days without random freezing. | Hello, it's random freezing from 2 seconds to 10 seconds. Memory and CPU show the usual loading. Mouse, keyboard, and sound are freezing too. I have read the forum about this problem, and all advice has helped me reduce the frequency of freezes. But the problem didn't go away. What had I done?1. I Bought a new M.2 SSD and replaced it on my laptop. Reinstall Windows. The problem didn't go away.2. I turned off Realtek sound device and WiFi (killer) module. Now I am using Bluetooth for sound and cable for the internet. The problem didn't go away.3. I uninstalled all Alienware products from my laptop. The problem didn't go away.4. I upgraded all drivers and BIOS, cleaned the system, and turned off fast loading. Make an edit in the power option of the laptop (don't turn off SSD, please) The problem didn't go away. It was a very expensive purchase $4000 and I am very disappointed that Dell cannot decide on that issue. Let's say I buy another laptop. But what to do with this one? My conscience will not allow me to sell it with a breakdown. It's a shame to throw it away. I think I am beginning to understand when users decide to go to MacBook. If you have any ideas about fixing the issue, please write here. Thank you. | x15 R1, random freezing |
You'll need to evaluate which features you need -- and which won't work because the system doesn't have the hardware to handle all of them. Start here: [URL] | So, when I purchased my Aurora R13 at the end of 2021 it had Windows 10 and I upgraded to Windows 11 Pro for Workstation. I recently purchased an XPS 15 9520 and it just has regular Windows 11 Pro. Is it worth upgrading my version on my laptop to the Workstation version? Or would that be overkill for a laptop? Thanks. Eric | XPS 15 9520, upgrading version of Windows 11 to Workstation version? |
This system was released in 2016, so the very last support for it would have been in 2021 -- all OEMs EOL (end of life) models at this point. That said, OEM batteries are still available: [URL] | A bit of a quandary here. My 2017 out of warranty XPS 13 9360 battery will no longer hold a charge, not even enough to turn on the PC now. It appears that there is not an original Dell replacement available but the advice is not to purchase off the internet. This effectively now renders my laptop unusable other than plugged in to the mains. Very disappointed that a company of Dell's stature no longer support this given the number of units that must be in circulation. | XPS 13 9360, battery replacement |
You can install a second M.2 SSD and the heat sink you mentioned can be found at Amazon here. As for a specific model, there are a number of them at this Amazon page. I have used XPG and WD Black and found both to be excellent performers. But Samsung is also quite popular albeit at a premium price. In addition consider Crucial as they also have a number of quality drives. | Hello! I'm a landscape photographer and looking for a 4 TB SSD for my Lightroom Classic catalog on my XPS 15 9520. I bought the 2 TB version with a "Kioxia KXG70PNV2T04" and there should be another PCIe port available. I read something a little conflicting about the compatibility, so I wanted to make sure if a M.2 2280 SSD (PCIe Gen4.0x4 NVMe) with 4 TB would "fit" and if you could recommend a specific model for under 500 EUR? Here is an overview -- I use Lightroom Classic a lot for editing but it's not a lot of importing and exporting of files, I do mostly a lot of editing in a large catalog. I also read that I need a heat sink cover for the second drive which I could also order via Dell support (or amazon) THANKS a lot in advance! | XPS 15 9520 - Additional 4 TB SSD (Gen4 M.2 NVMe) for Lightroom Classic catalog |
Ok , for those that saw the holes too , Dell techsupport came with a reasonableexplanation. Dell media support here on the forum/community was rather useless after more than 2 weeks . These holes are for the Proximity sensors :Wake-on-Approach (WOA) and Walk-Away-Lock (WAL) function. This is not a function on the XPS , although we have the driver :[URL] You need The Dell Peripheral Manager.[URL] sure if installing this on an XPS would enable this function. I would have thought the camera or IR camera would do this , but apparently not. At least it is better than extra spy camera's ... | Start off : XPS 17 9720 Setup and specifications pdf : Pg 8 : there are 5 devices ontop of your screen , 1 rgb/IR camera , 2 IR LED's , a camera status light and ambient light sensor. So why if you shine with a flash light , do I find 2 more holes left of those 5 ? (not the 2 microphones really on top of the lid) .... NSA peek cams ? pg 18 , ten finger touch display , what do they mean by that ? How do you use 10 vingens on a display ? (yes maybe cleaning , haha) In " Laptop reference guide pg 33, there are some gestures don't even work with 2 fingers , like the rotate clock and counterclockwise. pg 19 Sensor :accelerometer , what does it do in a computer ? How to use it ? ALS ambient light sensor for panel backlight control > how does it work , where to enable or control it , what if someone (me) has a cap over it ? All the pdf's Dell gives for your machine are not really a comprehensive user manual , is it ? Why can't I put the battery level slider in My Dell >Power>settings>charging>custom below 50 %. | Some questions about the XPS 17 (9720 and probably others ) in the Dell pdf's |
There is no mention of USB-C charging in the manual for this system - coupled with the fact that it ships with a 240W adapter, the overwhelming odds are that it will not charge over USB-C -- certainly not with a 90W adapter. Manual is here. | Hi, I left my power adapter at home and I'm away on holiday for 10 days. Will a generic USB-C 90W power adapter work? The AC power adapter it came with was a older style round tip. | Precision 7760, generic USB-C 90W power adapter? |
Oops, my mistake. The calculator key is working just fine. The key that is malfunctioning is the right hand control key, which has a symbol on it vaguely reminiscent of a calculator, but which I think is supposed to represent a list. Used to be, when I pressed it, some kind of list would come up, but it no longer does. However, I never actually used the list for anything, so I really don't care. Problem solved. Terry * “I’m trying to think, but nothing happens.” – Curly Howard (The Three Stooges) | Due to serious corruption problems with Windows 10 (Pro 22H2 Build 19045.2728), I had to restore my system from a backup created in mid-February. Back in February, the calculator key opened the Windows calculator app. After restoring the backup, it acts like a plain old control key. Any suggestions how I can get it back to being a calculator key? I don't know why the behavior would have changed, unless the Windows updates I had to install following the restoration did it. (Bitlocker also got turned back on, much to my annoyance.) I'm comfortable working with the registration, if there's a registry key that will fix it. Thank you, Terry | Vostro 7510 Calculator key won't open the calculator any more |
Correct, Dell motherboard part number NX5H3 shows applicable to the Vostro 3400, Vostro 3500, and the Inspiron 3501. Our internal tool shows the private Service Tag as a Vostro 3500. The external site shows the private Service Tag as a Vostro 3500. I do not know how to get the name corrected in the software. Hopefully a user can offer some insight. | 2 days ago I had my 5th motherboard replacement in my Dell Vostro 15 3500 laptop. Finally, it seems it works properly BUT my Vostro 3500 turned into Inspiron 3501. It can be seen in BIOS, in Dell SupportAssist and in other hardware info software. Is there any way to modify this? The technician suggested a motherboard replacement again, but I don't prefer this option, when my laptop finally works. As far as I know both Vostro 3500 and Inspiron 3501 were assembled with DELL NX5H3 motherboard, so it fits only the "computer brand name" tag doesn’t match. [IMAGE][IMAGE] | Vostro 3500, motherboard replacement, now called Inspiron 3501 |
Hi [NAME] thank you for sharing update. On the newer Alienware Windows 11 PC visit BitLocker Drive Encryption and turn off BitLocker on Alienware 17 R4 drives. [IMAGE] | Hello guys 1st time poster so be gentle. Having stripped down my R17 R4 to replace a noisy fan. Warranty expired November 2018. I had a few issues mostly resolved with the help of searching these forums, I am hopefully on my last issue now.Laptop was down for about a week while I fixed issues of my rebuild one of which was breaking the connector on my bios battery so I have installed a new one now which I assume is why I now have the bitlocker popup. I cannot access my Microsoft account though to get my code (assuming one is saved there). Long story but basically I'm not receiving email verification codes.However plugging my SSD into my other Alienware I can still access all my files through file explorer! What exactly is bitlocker for then? Since I have access to the hard drive is there anyway to find my code? I have been Googling for a couple of hours now but getting nowhere? | 17 R4, Bitlocker issue |
The manual specifies either single modules or matched pairs -- there is no listed configuration for mismatched modules. [URL] | I have upgraded the ram with 1 Crusial 16 GB 3200 Mhz - CT16G4SFRA32A. Laptop model : G5SE 5505 Previously had, 2 x4GB .Now the laptop is detecting only 1 ram placed in slot 2 when 16 GB and 4 GB is being placed together. When both the 4 GB ram are placed together, both are getting detected. All the 3 ram (1x 16 GB and 2 x4GB ) are of 3200Mhz. Is there any option to use 20GB ram or is it not possible at all ? | G5SE 5505 16 GB + 4 GB ram not working |
The 3050 GPU is a coprocessor -- the Intel GPU is permanently wired to the display panel. The nVidia GPU passes all data through the Intel GPU on its way to the display. The systems with the RTX 3060 GPU have a hardware switchable true discrete setup -- the 3050 model does not. | I have a XPS 17 9720 with Nvidia 3050 GPU. But on Windows 11 Pro's Display setting, it shows that it has the Intel Xe adaptor for the display. Is this normal? I thought it should shows Nvidia GPU to power the internal display. | Intel Xe or Nvidia GPU for Laptop's Internal Display? |
Any work inside the system should always be preceded by disconnecting the battery inside the system. | I'm removing the single factory-supplied DSS (512GB) from my XPS 15 9520 and replacing it with two 1TB DSS's. Other than my personal safety and the safety of other components in the laptop, is there any reason to disconnect the battery before making the swap? Thanks in advance. (I've already made a Recovery Drive.) | Disconnect Battery When Swapping DSS? |
There is no harm in trying to migrate the system, but it's essentially like building a new house on an old, suspect foundation. No one (not Dell, and certainly not Microsoft) completely supports migrating an existing install of an operating system to foreign hardware, particularly when the differences are those of hardware released almost 8 years apart. However, I would strongly suggest making and verifying an image of the new drive, as should support be necessary, it'll be denied without restoring that before Dell would offer assistance on the installation. And there is generally good reason for not migrating a registry that's been in use for some time, in terms of the clutter it contains. Further, it's unlikely you'll be able to activate an existing Windows install once it's migrated over to a completely different system board, at least not without a call to Microsoft. | How do I migrate the C: drive from my old Latitude E7250 to my new Latitude 7330? I just bought a new Dell Latitude 7330. It's not cheap. I'm lost in the birdsnest of Dell support pages and promotions. I've found the "Dell Migrate" page, and it does not include "Latitude" in its compatible products. Both laptops are on the same network. I have admin privileges on both laptops. How do I migrate the old system to the new laptop? I'm technical. In the old days, I would do a disk clone. I have backups (I use Acronis) and I suppose I can use the Acronis tools to restore the old system onto the new laptop. That seems like a hack and kludge. I invite the guidance of this community (and perhaps of anyone from Dell who might be reading) about the best way to get my stuff migrated from my old to my new Dell laptop. | How do I migrate from my old to my new Dell Latitude? |
Sorry to read that but I agree AWCC is very peculiar and loses functions often. I did a reset of Windows 11 and everything is back to normal (minus another unrelated hardware issue). So this is solved but unfortunately you need to do a reset so be prepared for a few hours of installing if these issues happen to you. And if someone at Dell / Alienware sees this you need to make AWCC more stable it's problematic to lose thermal controls of the laptop really can affect the lifespan of the components. | I have been trying for the last few hours to get AWCC (Alienware Command Center) working on my m17 R4. It seems a BIOS update may have broken AWCC functionality as I was always prompted in AWCC to download an update which never worked (it would fail at about 70% and the button would light up again in AWCC to perform the update). I have tried multiple methods including Revo, clean boot install, following the Alienware YouTube video several times on uninstalling and installing AWCC. The only thing that worked after I uninstalled AWCC was installing it in the MS Store but again it would never update as before and had limited functionality. When attempting the install directly from Dell/Alienware the installer fails at AWCC_Core with the pop-up saying the "installation wizard was interrupted" error. I have the error logs from both a Dell/Alienware failed install and a Revo traced install. Currently I don't have any AWCC installed so I can't control my FX or fans (main thing I use it for). Any help that is different from what I have tried above would be most appreciated at this point. | m17 R4, AWCC installation error |
Before you replace the keyboard, do some work to narrow down whether it is a hardware problem or a driver or Windows problem. Here are some things to try: Dell keyboard troubleshooting guide[URL] If, after all that, the issue is isolated to the onboard keyboard, then yes, you would need to replace it or use an external USB keyboard. Parts-People has genuine Dell keyboards for your laptop model. Given the age of the system, consider whether you want to spend money on a replacement keyboard, or save up for a newer laptop. | hello i have a frined laptop here the left section of the keyboard is not working properly even worst it type extra letters or incorrect letter and its not a language issue external keyboard work should i replace the keyboard ? Thanks | LaT e6540 KEYBOARD ISSUE |
The maximum speed for RAM on that CPU is 2133 MHz. While you can install faster RAM, it will downclock to 2133. You still haven't posted the system model number, but if you're looking for RAM guaranteed compatible, visit www.crucial.com and look up the specs by system model number. | Hello. I will buy ram for my laptop but I want it to have the same values. When I look at the properties from the CPU-Z program, I see that it is CL15 2400mhz(1200mhz), but when I look at the task manager, I see 2133mhz. What kind of ram should I get? A confusing situation is the discrepancy I see. Also, I see that Memory > uncore frequency is around 3290mhz. Can someone explain what's going on? [IMAGE][IMAGE][IMAGE][IMAGE] | RAM - WHICH IS THE CORRECT FREQUENCY |
backNforth, You can right click on the desktop and choose personalize. You will then see where to select background. Click here for 9500 wallpapers to download as well. | Hello! Where can I find the default wallpaper for my laptop? | Default wallpaper XPS 15 9500 |
If you had told us what you tried in the beginning, I would not have wasted my time and yours suggesting things you had tried. You also didn't tell us what OS you have. UWP apps are not normal executables, so they require different handling. The target is not an .exe. Don't try to drag the icon that is automatically created in the Start menu. If it is a UWP app, you must pin it to the Start menu. Then, click and drag (not right-click) the pinned icon (which will be in the right-hand area of the menu, not in the automatic menu on the left) to the desktop. That works for UWP apps on my Windows 10 Home. Another method that works for me: Press Windows key and R key together to launch Run dialog | type shell:appsfolder | Enter. That opens a folder containing your UWP apps and other apps | Right-click on an app | select Create shortcut. | Just recently got my Dell XPS 17 (9720) laptop. I see that there is a Dell Update app to update apps, drivers, bios, etc. It may be launched from a service, but I cannot find an exe file. I can pin it to taslbar or to my start menu, but I keep an update folder on my desktop to launch various update programs regularly to keep my computer updated, but I cannot find a way to create an icon for this folder. Right clicking the app icon in my start menu or using windows start search, seems to give me the option to pin Dell Update to my taskbar or start menu, but not to my desktop, and does not have a “properties” option. Is there an easy way to create an icon on my desktop or within my desktop “Updates” folder to launch this Dell update app? Thanks | Dell Update app |
The base system device may not necessarily be related to the chipset. This forum post may help and it's worth noting in that instance it was a memory card reader driver. | Hi guys, hope someone can help. I had to reload win 7 (yes I know, it's not supported anymore) Having checked the device manager, there is no Base system device showing. I cannot carry out a update as Win 7 is not supported anymore. I've looked on the dell website at the drivers but none are available to download for the Base System Device. I have downloaded - Intel PM45 Express Chipset Family, GM45 Express Chipset Family, PM55 Express Chipset Family, Cantiga Chipset, v.9.1.1.1014, A00 , but still no Base System Device? Can anyone help please? I need step by step assistance if possible as I'm not a techy. Thanks - Julian | Vostro 1014 Missing Base System Device After Win 7 Reload |
Turns out its the Nvidia latest driver on 14.03.2023. I reverted to the older one and its working fine now | Hi mates, I'm using m16 R1, i9-13900HX + RTX 4080 + 32GB ram. Browser is Chrome During normal use ( like watching YouTube, Facebook, Google Chat etc ), I face this issue: - First the machine stops working ( extremely lag, mouse moves super slow )- then it stops at all- then external monitor goes black for a few second, after that everything is back to normal- it just happened while I'm writing this post The interesting part is, it does not happen during heavy use like gaming. My game session normally can be 3-4 hours. What I have tried: - use SupportAssist to reset to Factory- reset Bios to both Bios default / Factory default- uninstall / reinstall GeForce Experience and graphic driver Nothing worked. Please find attachment for Reliability Report. It shows lot of hardware Error [IMAGE] | m16 R1, monitor goes black for a few seconds then back to normal |
Of course there are no bootable devices, because you wiped your boot drive. You erased all of it, including Windows. The drive is now blank, so there is no operating system for the computer to boot from. You will need to install Windows. If your Windows installer cannot see your internal drive, it's probably because you have RAID enabled. Windows installer doesn't include the Intel Rapid Storage Technology driver that is necessary for RAID. You would have to pause the Windows installer to insert that driver, such as in this process:[URL] An alternative is to enter BIOS and switch RAID to AHCI, then boot from your installer. With AHCI enabled, the Windows installer will see your drive. This is the simpler option. Since you say that you "know nothing about computers", it may be helpful if a knowledgeable friend can do this for you. | Hi, Please help because I know nothing about computers. I have an XPS 13 7390 without a warranty (Dell says it's a software issue so I'd have to pay for their support). I thought that there were viruses on it so I decided to wipe it and googled. At the Dell logo screen, I pressed F2 then I selected "wipe on next boot" and confirmed that several times. Since then, I haven't been able to use my laptop. When I turn it on it makes a clicking sound and there's a message that says "No bootable devices found". What should I do to fix it? Thanks in advance for any help! | XPS 13 7390 "No bootable devices found" |
KRCDD is the part number -- it's a 40 pin panel. | I have an inspiron 14" 7000 2 in 1 (7415) with a damaged screen (don’t ask). I’m not sure if I need to replace with the 30 pin connector screen or the 40 pin. Thanks! | Screen replacement Inspiron 14 |
You can test the battery: Open an Administrator CMD prompt (CMD, run as Administrator).Paste this command, and then press Enter:powercfg /batteryreport That will show a figure for the designed battery capacity (when new) and the current ("full charge") capacity. Your laptop is five years old. If that is the original battery, it is near end of life and failing. It may also be swelling, which can cause touchpad and keyboard issues. I recommend that you open the laptop to check the battery. If it is swelling even a little, you must remove it and safely dispose of it. You may buy a genuine Dell battery direct from Dell or from Parts-People. (each of those links goes directly to the battery for your laptop model) Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. Swollen Battery Information and Guidance | Dell Canada | This past week my Dell laptop has been acting really odd. The charge never goes up past 5%, in fact, it's loosing charge somehow. It is constantly plugged in and has been for four days. The battery has not gone up once. My computer didn't have a long battery life to begin with anyways. When it COULD get to full charge, it would only last maybe two hours? I only ever use my laptop for school & occasionally a game, but not high graphics or anything. Do I need to replace something? What is going on here? Secondly, the keyboard has stopped working. When i type one key it either 1. Doesn't sense it, or 2. Types it like eight times. It's been blown out with air and everything, and i still don't know what's going on. Everything else is fine, performance is great, loads everything fine. It's always had a mild overheating problem, but I've never thought anything of it since it never caused the computer to crash or lag. Anyways.. how can i fix my battery/keyboard? | Dell G3 battery issues |
Yes, you may install a drive up to 4 TB. You may see compatible drives from Crucial, though you don't have to buy Crucial. Dell's maximum memory and storage specifications are published at the time of system design, based on what they tested. They are not limitations, so don't take them as gospel. Technology evolves, and often larger RAM sticks and larger drives become available after Dell publishes the specs, and Dell does not generally go back to revise the maximum specs. So, Dell's specs should not be interpreted as limitations or maximums. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | Hi to everyone, I have a 2017 precision 5520, I currently have my laptop with a 512gb ssd drive, I am thinking of upgrading to a higher capacity ssd drive, my question is up to how much capacity does the Motherboard support, according to the manual it is 1tb, is this correct? Or has added more capacity, as an addition, having a 6 cell battery, I cannot add HDD since there is no space. Thanks in advance. regards | Precision 5520 - Storage Upgrade |
You could do a clean install of the latest Windows 11 version. Just skip using a key during the install. You could use the Recovery drive you created and it should set the new drive up to factory specs with the latest Win 11 image when you created that recovery drive. The Dell image download will be some version of Windows 11 and should recreate the factory condition. | I'm preparing to replace the 256GB SSD's in my XPS laptop with 1TB SSD's. The laptop is brand new and all of my data files are safely backed up on external hard drives. When I copy Windows 11 to the new SSD's, is there any difference , at all, between using a freshly downloaded recovery image from the Dell website versus using a copy of the laptop's current recovery info that I create on a thumb drive? I expect the Windows info will be the same either way but will the Dell download be cleaner? That is, if there is a bunch of crapware currently on the new laptop, will that get transferred to the recovery thumb drive and then loaded back into the new SSD's? If so, can I avoid that by using a clean download from Dell? Any other factors? Am I overthinking it? Thanks in advance. | Using Recovery Partition vs Dell Download Recovery Image |
They have that part here at Amazon and at Deal4Go here. | I have a Samsung 970 Evo Plus and want to add it as a second drive to my laptop. However, I don't have the right thermal bracket or the screw. I have seen some amazon postings of the bracket (part 4TW9C), but they're all out of stock. Can I order one from Dell directly? Or should I just get the screw and use the drive without the bracket and hope for the best? | xps 15 9520 second ssd |
I just came home on a lunch break and both are working just fine now. | Are they both down today? They do not work and I get an error message. Here's a screenshot from Alienware Update with the error message[IMAGE] | Alienware Update & SupportAssist - Check for Updates |
Hi [NAME] welcome to this free user-to-user Alienware laptop discussion forum. Support for Alienware m15 R6 System-diagnostic lights says Diagnostic-light LED code 1,4 = Short in hinge cable tripped OCP2 (display). If purchased with Dell warranty, click on Contact Technical Support and request replacement hinge cable. If no Dell warranty, click on $100 Dell Laptop Repair | Dell Repair | Laptop Repair | Notebook Service Center (parts-people.com). | Hey, I recently started getting this error on my system. While playing some games, the power button would start flashing blue and red (1 blue 4 red) and the game would start stuttering. The flashes go away once the charger is removed and the laptop runs normally. Once I connect the charger again, it starts flashing the same. I thought my charger was broken but the hardware diagnosis states the charger is fine. After shutting down and letting the laptop sit idle for a while. Powering back up with the charger plugged in, the laptop shows no issues. What could be the problem here? The diagnosis report shows no issue with any component and everything runs fine. This just happens sometimes randomly. I could not find anything similar online with an official response. Please help. | m15 R6, 1 Blue, 4 Red power button flashes |
I was pleasantly surprised that Dell contacted me after reviewing my post. I emailed them before and after pictures of the laptop, and Dell setup a in-home repair for the next day. A Worldwide service tech named Brandon came out and replaced the LCD screen and cover. I was very impressed with Brandon. He has a friendly and professional attitude. He knows this model laptop thoroughly. He pointed out various features of the laptop that can only be seen with the cover off. The replacement was quick and Brandon performed tests to confirm that all is working properly. Thank you Dell for replacing the damaged cover without me having to return the laptop to the shop. | Thank you for a fast turnaround for the no boot issue. It isn't clear what was diagnosed and repaired or replaced. A new power block was sent, but the OS was reinstalled, which indicates something else was done. I am not impressed with the way my laptop was treated while in service. This laptop was purchased for a monthly zoom presentation and was in pristine condition. It was returned with filth on the palm rests and a nice dent in the middle of the case. | Feedback on Service |
30 = 30 mm, 80=80 mm. The physical size is easy to determine visually. You can also look up the model number of the SSD with its manufacturer. There is a recovery partition on the drive, or you can download the recovery media from Dell or Microsoft. No, there's no recovery disc (they're all but useless now since just about nothing comes with a DVD reader) -- the recovery can be done from a flash drive. | I'm taking delivery today on a new XPS 15 9520 (7171SLV-PUS) that comes with two 256GB SSD's pre-installed for total storage of 512GB. I'd like to upgrade to total storage of 2TB by replacing each of the SSD's with larger units. I'm not too concerned with the physical part of swapping SSD's but I do have questions about the exact new SSD's to buy and the best time to make the swap. 1. Per the laptop's specs, it has M.2 PCle NVMe solid-state drives. Looking at available replacements online, I find a bewildering array of different model numbers and descriptors. Do I need to find a replacement that says exactly M.2 PCle NVMe or are there variations I can use? 2. I briefly watched one video about changing SSD's and it mentioned adding a heat sink when increasing the size of the SSD. I'd appreciate some guidance there. Is this necessary? What should I look for? 3. It seems to me the best time to make the swap is when the laptop comes out of the box and before I add any of my data. Is this reasonable? Does the Windows 11 software reside on one of the two SSD's or does it reside somewhere else? If it's on one of the SSD's, what's the procedure for saving it and writing it back to one of the new SSD's? Am I missing anything? Many thanks in advance for any guidance. | Swapping SSD in New Laptop |
The three most likely causes, in descending order of probability: 1. A damaged DC plug on the AC adapter. 2. A damaged DC jack in the system 3. A faulty charging circuit. Try another OEM Dell AC adapter first. If it's recognized, your adapter is the issue. If not, replace the DC jack. If you need a part reference, post the system model number. If neither of those solves the unrecognized adapter issue, the charge circuit is bad. Depending on the age of the system, the replacement system board required may or may not make economic sense. | Hi everyone, I've got a latitude and I'm facing the "ac adapter wattage and type cannot be determined " issue. This is my first time using Dell and I'm unsure about what to do. I've ordered a battery replacement but after reading some recommendations and seeing the diagnostics results, I've cancelled the order. What could be the problem? Thanks. [IMAGE] | AC Adapter or Battery Problem? |
Thanks, I did call in. I resolved the issue after the battery died. I plugged it back in, pressed f2 repeatedly, saw there was a change in the bios that needed saving, saved it, exited, windows started. | My inspiron has been stuck at 0% for over 8 hours. Message on black screen with Dell logo, Updating your firmware, Do not power down your system. Flash Progress 0% | Inspiron Stuck on 0% during firmware update |
Hi everyone, I just wanted to report some of my findings hopefully it might help the support team and those who see this in the future. There were two issues I mentioned in this thread whose root cause I seem to have found.Issue 1 : AWCC does not load and is constantly crashing -> This is caused by kaspersky anti virus. If you have kaspersky it will cause the AWCC service to not load. (As documented here) Issue 2: the laptop does not boot and cannot enter bios -> This happens when you shut down the device while the fan is set on performance mode. There will be a 50/50 chance that the computer will simply not boot. I am not sure, why , but maybe there are some issues with the power delivery on these motherboards, maybe the high current draw of the fans as they don't spin down causes the BIOS to go crazy. [I have had instances of the system suddenly shutting down a few minutes after turning it on when on battery and only being able to turn it back on when you connect it to mains power] -> If it happens the only remedy will be to hold the power button for 30 seconds until the CMOS resets, esentially pulling you out of performance mode.-> To stop this from happening never shut down your computer with the fan on any setting other than balanced. Hope this will help someone. But it is surprising how weak / loaded the PSU of these models are. | Hey guys, I bought an m15r1 4-5 months ago (its a 2019 model i7 8750H , 2070 Max Q )A few months after I got it, I developed a curious issue. First time it happened my computer took a long time to boot and when it booted it did not detect my hard drive (the SSD was ok but the D drive was not there) a restart fixed this, I thought its just some loose cable or something, this never happened again. However, randomly it sometimes refuses to boot. when I turn the computer on, it gets stuck on the alienware screen. When I press F2, the loading bar for bios shows up but it doesn't get into BIOS. F12 for boot menu does not work either. If I turn it off and back on it doesn't get fixed, the only solution I have found is to hold the power button for 30 seconds until it flashes blue, after this it turns on like nothing happened. Both BIOS diagnostics and support assist diagnostics pass, also I have run HDD tests with seatools and they all pass I am running BIOS 2.6.0 Should I be worried ? My laptop is still under warranty, would it make sense to ask for a MOBO replacement ? | m15 R1, BIOS does not boot, cannot enter BIOS |
Hi Again, Just wanted to update this thread as I’ve now resolved the issue. I’ve updated my Dell bios (from Mar 3/23 version) and now the monitor is being detected and working properly from the HDMI port. | Hi I purchased a new LG UL500-W external monitor a few months ago. I connected it by HDMI and it worked fine until yesterday. Then, for no apparent reason it stopped being detected by Windows 11. I’ve upgraded everything I can think of, incl windows 11, Intel drivers, Dell bios etc. However, when I go to system>display>multiple displays>detect other display it says “we didn’t find another display” . Based upon trial and error, I discovered that by using the USB-C port with an HDMI adapter (monitor HDMI plugs into adapter which plugs into usb-c), it will work. However, I need my USB port for other purposes so this is not a good solution. Can anyone tell me how get this monitor working again with the HDMI port ? thank you in advance ! | XPS 15 7590 Cannot Detect External Monitor with HDMI |
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