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That laptop requires either a 150-watt or 240-watt AC adapter. Usually the difference depends upon the choice of CPU and GPU. Even if the components chosen for that delivered laptop correspond to the 150-watt adapter, the adapter you used still did not supply sufficient power. Using an underpowered adapter can damage a laptop. I hope yours was not damaged. You can use an adapter with a higher power rating, as a laptop will draw only what it needs. But, you should never use an underpowered adapter. | I have already posted one other question about this laptop, but I figured I’d start a new thread since my other issue was resolved. This particular laptop uses a 240w psu, which at the time I still do not have, as the original owner kept it, one is currently in the mail to me though as I write this. I do have another Dell psu, but it is only 130w.. I know the laptop I bought works, because I was able to test before I bought it. The one time I tried to use the 130w psu, the lights came on, but no screen and no fans, and I got 7 beeps.. which from what I’ve read indicates a bad cpu Now.. I know it is a good operating unit, and common sense says that happened like that because I am using an underpowered PSU and the laptop did not detect correct voltage. I would like to know if I am thinking correctly, or somehow the cpu actually went bad between their house and mine. I am hoping it is just because I’m using the wrong psu initially. I am currently at work, so I won’t be able to be there and test when the new psu shows up for about another 6 hours or so, so I am hoping someone with more knowledge will reply before then so I don’t keep thinking I just broke my new-to-me Alienware | M17x R3, power supply general question |
Is the replacement a genuine Dell battery, such as this one from Parts-People? Non-Dell batteries are a gamble. Users often have problems when using non-Dell replacement batteries, as many are poor quality. There are many counterfeit batteries with Dell logos, so buy from a reputable source such as Dell or Parts-People. Open an Administrator CMD prompt (CMD, run as Administrator).Paste this command, and then press Enter:powercfg /batteryreport That will show a figure for the designed battery capacity (when new) and the current capacity. Post results here. You can also run Dell Diagnostics:Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press and hold F12 to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test major hardware components. Hold F2 while booting, to enter BIOS. See if the charger is recognized. Also, it's worth trying a reset: | My dell insparon 5559 is flashing 4 amber and 1 white, i saw here that it is battery problem so i replaced it but it's still flashing 4 amber and 1 white. Can someone help me? Thankss | Dell insparon 5559 flashing 4 amber and 1 white |
Many thanks [NAME] G. I downloaded and ran the update compatibility checker and everything passed... then MU magically enabled the update. No explanation but I'm happy. | This model appears in the list of supported Latitudes for Windows 11. How can I tell why it won't offer the upgrade due to a 'Safeguard Hold' by M$ ? | Latitude 5310 with W10 shows a 'Safeguard Hold' preventing upgrade to W11 |
Crucial has compatible SSDs for your laptop. The M.2 drives will be faster than the SATA drives. You can choose other brands, but that page will give you an idea and also Crucial drives are guaranteed compatible. For installation, follow the steps in Dell's Service Manual. I would have linked directly to the manual for your model, but the correct manual depends upon whether your laptop has an optical drive or not. This page has links to both Service Manuals. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the laptop on an anti-static mat or at least a reasonable alternative such as corrugated cardboard. | Hello, I have Dell Vostro 3590. I wish to upgrade my laptop with SSD. Please suggest a compatible SSD for my laptop. | SSD for Dell Vostro 3590 |
Hi [NAME] welcome to this free user-to-user Alienware laptop discussion forum. It is Dell policy to provide a replacement laptop after more than three attempts to fix same fault. Please click on [NAME]-Cares and send Private Message requesting assistance. Please click on Contact Technical Support and request online session to fix software problems and/or instigate replacement parts and their installation. Support for Alienware m15 R7 AMD includes run Full Test to thoroughly analyse your PC and detect hardware problems. This will take about 40 minutes. Then run Check Disk to find and automatically fix any window file corruption. How to Use the Chkdsk Command in Windows (lifewire.com) Please share photographs of screenshots as evidence that these problems have not been fixed. Please run windows Reliability Monitor and wait for creation of event timeline. How to use Windows Reliability Monitor to identify software issues | Dell US. Use windows Snip to share image as evidence that problems have not been fixed. How to Use Snip and Sketch in Windows 10 (lifewire.com) | I sent in my Alienware to remote assist for them to fix an issue of my laptop not turning on. After I got it back from them it takes 10 minutes for my computer to start up and always says "diagnosing your pc" or "analyzing". SupportAssist is always popping up and I have no idea how to get it to go away? Also, my computer will always black screen randomly and go to the Alienware loading screen and say "please wait" about every 10 minutes. I have no idea what to do? I've contacted support over 15 times and nothing has worked. I've downloaded new BIOS, new operating system, everything. | m15 R7, SupportAssist on startup and random crashing |
Data can be transferred without issue. Programs cannot -- they must be reinstalled onto the new system. | Good day my present 17 R4 laptop is dying, I plan to get a new one. Can I transfer old 17 R4 data and programs to new m17 R4 or R5 laptop? Or do I need to install all my programs one by one again? Thanks ! Maka | 17 R4, transfer data to new m17 R4 of R5, doable? |
Did another factory reset and it has been working flawlessly. | Just got my son's hand-me-down Inspiron 15 7559 that he used for gaming. I replaced the bad and swollen battery, cleaned it up, and ran "Windows Update", "Dell Update" and "Support Assist." All software and drivers are up to date, and there are no error messages. I even ran the F12 Preboot Diagnostic Test.. The system is functioning perfectly except upon start-up the buttons on the touchpad and double-tapping do not work properly for anywhere from 5-90 minutes. A USB wireless connected mouse has the same problem. This was a problem prior to battery replacement too, but less so with the use of a wired mouse. During this 5-90 minutes the cursor moves fine, but buttons and double tapping the touchpad only work to open apps in the task bar and the open the Windows start menu. It can also close apps by clicking the X for the app from within the task bar pop-up. Clicking X in the app window has no effect. [IMAGE] [IMAGE] I can't even shutdown or restart the computer the standard way. I have to use Alt-Ctrl-Del to get to actionable options. Any suggestions? Update: I just restarted the laptop and got distracted for 10 minutes before touching any key. Upon signing in the touchpad button worked perfectly immediately. | Dell Inspiron 15 7559 TouchPad Buttons Stop Working Temporarily After Booting |
The biggest bottleneck is the hard drive - Windows 10 and 11 do much better with a native SSD. A lot of those Dell services are consuming quite a bit of memory. If you're not using them, shut them down. Given the slow primary storage and therefore slow virtual memory, it should help appreciably. | hello please help me! My dell Inspiron is running too slow and the fan has high sound especially when the device is plugged into the charger, note - the laptop was running well when I bought it even I was using heavy programs such as photoshop and illustrator it was running well/ but now I am just using chrome and this stuff without using any programs and still running too slow note -I am not loading on the storage thus this isn't a reason thanks in advance | My Dell Inspiron 15 3593 is very slow! |
Hello, Inspiron 3576 supports a maximum of 16GB DDR4 2400 mhz also note dell systems tend to be very picky about the ram they accept and kingston is a known brand of issues with dell systems.can't read the specs on that page as i don't understand Portugese. | I would like to know if this ram from kingston .: [URL] works whith my notebook .: Dell inspiron 3576 | RAM Inspiron 3576 |
Is this a new laptop? If it is, then dust inside shouldn't be an issue. So, it may simply be the nature of the laptop. Heat and ventilation are issues with pretty well all modern thin laptops. You might want to do what I did: I took a strip of lumber, about 3.5 cm. wide x 2 cm. high (1.5" x 3/4"}, and the length equal to the width of my laptop. I routed out two notches to accommodate the laptop's rear feet. The rear of the laptop sits in those notches, propping up the rear by 2 cm. That provides better ventilation underneath the laptop and makes it easier for the fan to draw in air via the bottom vent. It's cheap insurance, and also positions the keyboard at a slight angle that makes typing more comfortable. It won't solve a major heat issue, but it helps somewhat. | I've been having problems with my Dell Inspiron 14 2-in-1 cooling. It heats up when updating and when charging could anyone help me? (I'm also wondering if I could upgrade the cooling fans.) | Heating Problems For Dell Inspiron. |
OK, so I checked and I didn't have an old SATA SSD as I'd thought. Obviously, I'd used all of my old stock in one old desktop or laptop or another and now I'm cleaned out. I did, however, have an old WD 120GB 2.5" hard drive that I'd purchased a decade or so ago, for my daughter's old XBox 360, but was never used for that purpose. Actually, it's only been powered on a very few times to move large files from one computer to another in a pinch using a USB SATA cable. I figured that it should probably still be good. Using that, I was able to reinstall Windows 10 and get this laptop going again. While it did seem like installing via USB was horribly slow, it did work and the laptop is working well now. While the drive isn't large enough to really make this laptop usable for much of anything, it does help me prove that everything else seems to be working just fine, making me feel much better about just ordering a 1TB SSD to replace the original failed Toshiba HDD. I think I'm back in business and can get this laptop going well for my brother-in-law now, assuming he still wants it back. If not, I may have inherited a nice old Dell laptop that just needs an SSD and a little cleanup and TLC. Thanks. | I'm sort of the tech support guy for my family when things get more involved than just the basic stuff. My brother-in-law asked me to try and revive his old Dell Inspiron 5559. It is long out of warranty and he'd like to at least have it usable even if it isn't his main computer.So, when I turn it on, the Dell circle emblem comes up, and that's it. It never gets any further. If I boot and press F12, I get boot options. Under UEFI I see UEFI: Toshiba MQ01ABD100, Partition 1, so I figure the HDD is good, at least to a degree, so I select that. The screen blanks, then the computer sits at a black screen until I turn it off. I boot with F12 again and run diagnostics and I get error code 2000-0142 which means the HDD Self Test was unsuccessful. I figured I'd try to repair or reinstall Windows 10 before ordering an SSD to replace this old Toshiba HDD, so I inserted Windows 10 Install Media via USB. This time, when I boot with F12, I see UEFI: SanDisk, Partition 1, so I know it sees my flashdrive, and booting from that is an option. I select the flashdrive, press enter, but then I get the same blank/black screen. This computer just won't boot, period, and it isn't just the hard drive. I should also mention that I pulled the Toshiba HDD from the laptop and checked it in an external caddy on my computer and I can see data and open files without issue. It just won't boot in his laptop, along with anything, so it seems. What's something else that I can look into that could be causing these issues? Does anyone have any idea?Thanks. | Dell Inspiron 5559 will not boot from HDD or USB |
Update-Resolved after updating and restarting system. | Hi My touchpad is freezing in between. All drivers etc is uptodate. When I searched on net, seems like many are having this same complaint on their Dell laptops unfortunately. Hopefully you can help me with this. TIA. Deepti | Touchpad freezing on Inspiron 3511 |
Visit How do I check to see if my PC will run a specific game? - Dell Community Visit game webpage to determine laptop specification requirements. Visit Notebook / Laptop Reviews and News - NotebookCheck.net to see pros and cons of laptop performance when playing games. | How do I check to see if my system will run a specific game? | "DS: How do I check to see if my system will run a specific game?" |
It was an Inspiron 6000, I think around 2005. It was silver with a big Dell logo on the case. I think it had Windows XP. It was a heavy beast. it had a nice, wide screen, but unfortunately the screen was somewhat dim and the anti-glare coating made text less crisp. Replacing the hard drive was easy, as there was an access panel on the bottom of the laptop. That was good, since two hard drives failed while under warranty and I had to install the replacements that Dell sent. I think that was my first Windows laptop. I had been using Apple Macbooks prior to that. It supplemented my Windows desktop. In spite of the weight and less-than-ideal screen, it was generally a good laptop. | What was your first Inspiron system? | "DS: What was your first Inspiron system?" |
Well, I reseated the keyboard cables, and now it works. | So, I was kinda given an E5570 in excellent shape but mostly stripped (no battery, RAM, HD) I got a new battery, 8GB ram, and an SSD that came out of an E5470. However, the laptop had a no-power issue, so I purchased another motherboard,. It boots up, WIndows starts, it updated for the new hardware, and everything works - except for the keyboard. The backlights are on and remain on as long as the laptop is turned on. Using an external USB keyboard works just fine. The 9R5 shell has a backlit keyboard, but it appears the 9F1 was created with a non-backlit keyboard. So it is a bad keyboard? Bad motherboard? Or is it a software issue? Do I need to update the bios? Also, when looking at the Device Manager, I have 7 Unknown Devices. Can I just delete those? Thank you. | New (used) motherboard, keyboard not working |
According to the specs here the storage supported is as follows: Your computer supports one of the following configurations: Table 7. Storage specifications Storage type Interface type Capacity 2.5-inch 5400 rpm SATA hard-disk drive SATA up to 6 Gbps 1 TB2.5-inch 7200 rpm SATA hard-disk drive SATA up to 6 Gbps Up to 1 TB2.5-inch 7200 rpm full-disk encryption drive SATA up to 6 Gbps 500 GBM.2 2230 PCIe NVMe Class 35 solid-state drive PCIe NVMe Gen3x4 Up to 512 GBM.2 2280 PCIe NVMe Class 40 solid-state drive PCIe NVMe Gen3x4 Up to 1 TB | I have a problem with my computer, after installing the m2 - 2242, SN530 - WD hard drive in the place of the GSM modem, the computer does not turn on (the power button blinks and the computer does not start), after removing the disk, the computer starts normally. Is any specific m2 drive required? | Dell 5411 - second hard drive |
With a non-Dell battery the system is not going to charge or the battery be recognized by the system. This is a Dell and not a Windows situation. Some users have used non-Dell batteries that have worked but it really a hit and miss situation. | Hi all, Because there are no official Dell OEM batteries available, I had to install a compatible battery from Amazon. When the system starts I have a "Battery temporarily disabled, Turn off your computer" error in the BIOS prompt. If I continue, the battery is recognized in Windows but is not charging. I tried various solution but nothing is working. Can anyone tell me how to reset the BIOS if this is the case? I just updated everything via the Dell updater software. Thanks | 17 R5, new battery disabled error |
I think I answered this question yesterday. Since I don't see the answer, here it is again: I want the old navigation column restored to the keyboard, such as it was on old XPS L502x, Inspiron N4050 and many other Dells. It was perfect. Having dedicated Home, PgUp, PgDn, and End keys in a column on the right, plus full-size cursor/arrow keys, was a logical and functional arrangement. It's so useful for editing and for navigation in documents, web browsers, etc. XPS 15 L502x, Inspirons and many other Dell models shared the same excellent keyboard layout. On current Dell laptops the keyboard layout removed the navigation column, placed Home and End keys on the function key row, removed dedicated PgUp and PgDn keys, and shrank the cursor/arrow keys. Those changes make the keyboard much less functional. Also, IMO it makes no sense to integrate the power button in the upper-right corner of the keyboard where the Delete key should be. A power button is pressed, not typed, so it should not be part of the keyboard where we can hit it accidentally. And, putting it in the Delete key position means we will often hit it when we want Delete. I've wanted to buy another XPS for a few years now, but I dislike the current keyboard layout. If there were an option to buy the old keyboard layout, I would pay extra for that. Also, I need backlit keyboard And, don't make the laptop so thin. Current XPS models are so thin that there is no margin for error with cooling. They run too hot and will be hotter if thermal compound application wasn't perfect or if a little dust gets inside as the laptop ages. I would prefer less thin. I would prefer a thicker laptop so there is more room for cooling. I know this won't happen, but I prefer an easily removable battery as we had in the old days. When batteries require laptop disassembly to replace or inspect, some laptops will be damaged as aging batteries swell. [IMAGE] | If a new XPS laptop were to launch, what features would you want to see? | "DS: If a new XPS laptop were to launch, what features would you want to see?" |
Definitely. You can easily add Bluetooth via a tiny USB Bluetooth adapter. First, you should check to see if your laptop may already have Bluetooth. If you don't know how to do that, or have already done it, please tell so I know what information to give you. For adding a USB Bluetooth adapter, this article is good: How to Add Bluetooth to Your Computer (lifewire.com) | Is there a way to add bluetooth to my system? | "DS: Is there a way to add bluetooth to my system?" |
Please watch the following Dell Support video on YouTube which includes additional support information. Start by using Revo Uninstaller Free to remove SupportAssist and its Advanced Scan to remove any remaining multiple files, folders, and/or Registry entries. Please visit the Dell SupportAssist for PCs forum. SupportAssist for PCs - Dell Community | SupportAssist Installation failed, what can I do? | "DS: SupportAssist Installation failed, what can I do?" |
XPS 15 L502x. Good design, good performance, reasonable build quality. It still runs well. I've performed some upgrades and physical maintenance, plus installed Windows 10. I have other computers, but I think this 11-year-old laptop still holds up well as a good model. | What was your first XPS? | "DS: What was your first XPS?" |
NotebookReview.com was excellent as a user-to-user forum. It was a place to get solid opinion from many knowledgeable laptop owners about new models, as well as discussions of issues and tips. Unfortunately, that site was shut down last year and the community split into various new sites. I haven't yet decided which site will become my usual. Other good sites: | When purchasing a new XPS Laptop, is there a tech resource you use for reviews? | "DS: When purchasing a new XPS Laptop, is there a tech resource you use for
reviews?" |
Please look at How to Improve the Performance of a Dell Laptop Battery | Dell US. | What are the best settings to optimize my battery life? | "DS: What are the best settings to optimize my battery life?" |
No. The system will not POST without a working, recognized screen. | I had purchased this product Dell vostro 15 3568 in 2017. Recently the screen has become faulty showing only half the portion. And to make it worse the laptop was used very badly and the hinges have come out and cannot be fitted back. So I thought of using it as a Desk top using another monitor via HDMI cable. But if I remove the display cable and wireless cable the laptop does not boot fully and shuts down because it is not seeing the display hardware. Is there any way I can use the laptop with the screen display cable removed? | Vostro15 3568 |
In quick succession try to boot into Windows three times by holding down power-on button to switch laptop off three times, to force laptop to start in safe mode. After login, click on the Troubleshoot > Advanced options > Startup Settings > Restart. After Restart, click on option to enter safe mode. Booting into safe mode will ask for password to login. Uncheck the "safe boot" option in MSCONFIG. After another Restart, normal mode will ask for password to login. Please watch Dell Support video. Booting to the Advanced Startup Options Menu in Windows 11 Dell (Official Dell Tech Support) - YouTube How to Boot to Advanced Startup Options in Windows 10 (Official Dell Tech Support) - YouTube | I can't log in to my Windows account, nowhere to put password. | "DS: I can't log in to my Windows account, nowhere to put password." |
Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. After the first 30 days the Reject option is invalid, and the Dell warranty is enabled. Dell Refund policy, New vs Refurbished - Dell Community If Alienware X17 R2 purchased with Dell warranty (check invoice), please visit your online Dell account and create Service Request so that Dell Support 'officially' knows that there is a problem to fix. You can request free replacement refurbished ac adapter and/or new battery within the first‑year warranty. Dell Technical Support will process your Service Request and might organise return of Alienware X17 R2 to be replaced with refurbished laptop or parts. Dell will delete the contents of your drives to the "as delivered" content. Advocate creation of clone (copy) of OS(C:) boot drive so that standby C: drive can be swapped in without having to register all your applications. The Macrium Software | Reflect Free Home Edition is a good cloning application. | Looking for advice as to what to do; I’ve had this x17 r2 for a month or so now. Plugged it into a new power source (same voltage as the one it’s been on) and it ran just fine for about half an hour. Then the battery icon (at ~97%) began flashing from charging to not charging every few seconds for about 5 minutes, and then the whole thing powered off all at once. No lights, no sound, no response at all to anything. Have tried doing a power flush (with battery disconnected), using its old power source, trying a few different outlets/cords, and trying to power it on with just the old power cord and no battery to no avail. No prior issues at all. Wondering if this new cord I bought could be faulty and what I should do (try installing a new motherboard, send to Dell for repairs/replacement, etc.)? | x17 R2, shut off and won’t respond |
If it's the CTL-4100 that uses a bluetooth wireless connection, that's a pretty old system -- you may need an updated/upgraded bluetooth adapter to work with it. | I have a Dell Latitude running windows ten sixty-four bit. My Wacom Intuos tablet will not work properly when I try to use it on the Dell. It works fine on my Mac Mini, but not on the Dell. I've tried removing and reinstalling the driver for the tablet to no avail. I bought the laptop so I could play some casual games (hidden object, match 3). I should not have to double click to select something on a game. Thanks for any advice you can give. cherylsart | Wacom Intuos and Dell Latitude incompatible |
As a start, I would install the latest Chipset package for your system, from Support for Latitude 3500 | Drivers & Downloads | Dell US Direct download link for the Chipset package for your laptop:[URL] Look in Device Manager to see any components with errors. Regarding the battery, run a report on it. Open an Administrator CMD prompt (CMD, run as Administrator).Paste this command, and then press Enter:powercfg /batteryreport That will show a figure for the designed battery capacity (when new) and the current capacity. You can also run Dell Diagnostics:Immediately after pressing the power button to turn on the laptop (or after clicking the Reboot command), press F12 repeatedly to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test all your hardware. | Hi all, Device Manager showing missing driver. I am looking for days and can't resolve. Any information would be loved. Also, the battery is not taking a charge, same issue? Thanks Dell Latitude 3500Intel Core i5-8265U CPU 1.60GHz 1.80 GHzWindows 10 Pro 21H2, 19044.1889 Device PCI\VEN_8086&DEV_1911&SUBSYS_08BD1028&REV_00\3&11583659&0&40 requires further installation. | Latitude 3500, can't find a driver? |
The airplane photo below in this post is JPG. The icon below that is GIF. The keyboard photo below that is PNG. So, PNG, JPG and GIF work.When you're a new user, photos aren't immediately accepted. They must be approved, which can take time. P.S. I can see the two screenshots that you uploaded in your other thread. [IMAGE] [IMAGE] [IMAGE] | On a separate post I'm trying to upload jpeg or jpg photos but it always fails. Can anyone advise which file types are acceptable? Thanks | Dell forum - acceptable photo file types |
If the system is under warranty, call Dell for a screen replacement. If not, and you want to replace it yourself, [URL] (they will also provide labor for a flat fee). | Recently a discolouration gradually takes over the corners of my screen. It's either not there or barely visible on startup and increases in intensity the longer I use my laptop. Looks red against darker colours and blue against lighter. I've had this device for about 2 years now, and the warranty has sadly expired. Does anyone know what the issue could be? Also, I'm not sure if this is relevant, but this device also has a slight overheating (nothing disruptive, performance isn't affected, at least in an obvious way?) and a pretty loud fan noise at times, so I don't know; maybe it could be related. Attached are pictures of it at the brightest it's been. [IMAGE] | Inspiron 3493 / Discolouration on the corners of my screen |
[IMAGE] | What was your first Alienware? | "DS: What was your first Alienware?" |
Just about any of them will work - they're effectively commodities. [URL] | I have an Inspiron 7706 2-in-1 and want to hardwire to internet. Can anybody recommend an USB-adapter that will p0lay nicely with this laptop ? | Compatible Ethernet Adapted for Inspiron 7706? |
Check that Windows settings in your current Control Panel/ Power profile/ for option: When I Close the Lid ... are set the way your desire for both On-Battery and Plugged-In. | I have the settings set that to sleep when the lid closes and after 15 minutes. This issue is causing the power to drain quick. | "DS: System is not staying asleep when lid is closed, what can I do?" |
I want the old navigation column restored to the keyboard, such as it was on old XPS L502x, Inspiron N4050 and many other Dells. It was perfect. Having dedicated Home, PgUp, PgDn, and End keys in a column on the right, plus full-size cursor/arrow keys, was a logical and functional arrangement. It's so useful for editing and for navigation in documents, web browsers, etc. XPS 15 L502x, Inspirons and many other Dell models shared the same excellent keyboard layout. On current Dell laptops the keyboard layout removed the navigation column, placed Home and End keys on the function key row, removed dedicated PgUp and PgDn keys, and shrank the cursor/arrow keys. Those changes make the keyboard much less functional. Also, IMO it makes no sense to integrate the power button in the upper-right corner of the keyboard where the Delete key should be. A power button is pressed, not typed, so it should not be part of the keyboard where we can hit it accidentally. And, putting it in the Delete key position means we will often hit it when we want Delete. I've wanted to buy another XPS for a few years now, but I dislike the current keyboard layout. If there were an option to buy the old keyboard layout, I would pay extra for that. Also, I need backlit keyboard And, don't make the laptop so thin. Current XPS models are so thin that there is no margin for error with cooling. They run too hot and will be hotter if thermal compound application wasn't perfect or if a little dust gets inside as the laptop ages. I would prefer less thin. I would prefer a thicker laptop so there is more room for cooling. I know this won't happen, but I prefer an easily removable battery as we had in the old days. When batteries require laptop disassembly to replace or inspect, some laptops will be damaged as aging batteries swell. [IMAGE] | If a new XPS laptop were to launch, what features would you want to see? | "DS: If a new XPS laptop were to launch, what features would you want to see?" |
The easiest, simplest, and most painless way is a USB dongle Bluetooth transmitter of which there are many available as shown here at Amazon to name one source (there are a number of sources). | Is there a way to add bluetooth to my system? | "DS: Is there a way to add bluetooth to my system?" |
If you have a 32 bit Windows system it will only display 4GB. A 64 bit OS is needed to use 8GB. | Hi I have upgraded my ram to 8 gb but only 4gb are showing? can you help me work out why? kind regards Dean | Latitude E6420 Ram Question |
No. Your laptop uses DDR2 800 MHz RAM. DDR3 will not fit. | Can I install a DDR3 ram on my Dell computer Latitude E6400 | Memory specification |
You may be able to set the system up to improve that a bit (make sure the screen is as dim as you can tolerate, the CPU is set to slow speed, etc.)., but 3-4 hours is about what you can expect from a budget system like this with a relatively small, 3-cell battery. There is an option for a 4-cell battery (which will fit only if you do not have a 2.5" drive), but that does not appear on any of the current configurations. That battery should extend runtime by about 25%. | I bought the laptop yesterday and one time charge stays only for 3 hours | My battery drains fast |
Never put a sleeping or hibernating computer in a bag. There is a risk of overheating and damage. See this warning with other info here-- FAQ - Laptop battery articles - Dell Community The latch on your computer might be faulty. I would take it to a trusted repair shop or rig something so it does not happen. | After I close the computer cover and make sure that it goes to sleep, for some reason, I put it in my bag and realize that it opens on the way to work. The mouse is definitely off. Why could it be? | Dell LAtitude 5501 The computer opens in the bag. |
Hi [NAME] First and foremost, Dell have always allowed customers to make upgrades and replacements to their systems without compromising the warranty. This includes the HDD/SDD. If a Dell rep told you otherwise then they were wrong. If, as a direct result of the user doing an upgrade/replacement, the user causes damage to the system then the warranty will be voided. Saying this, if you are still covered by warranty then you shouldn't have to replace faulty parts yourself. Sometimes it's the best option though. Dell 'techs' that come to your house are contracted from local repair stores. Many of them have little to no experience on Alienware systems and I wouldn't trust one of them with my wheelbarrow. It would be financially impossible for Dell to set up their own service centers in every town/city so there isn't much they can do about it unfortunately. The warranty terms and conditions should have been available to you when you extended your warranty. The very basic warranty is usually a 'return to Dell' deal rather than 'in home'. Just double check what you paid for to make sure they didn't tell you the wrong thing. Dell's over-the-phone service has always been hit and miss. I've always had a positive experience but there are many like you who have it the other way. Falling asleep is inexcusable. Dell will also replace a system if they haven't been able to fix the same issue 3 times within a certain time frame. You could try escalating your current issue if this sounds like you. I haven't had to contact support for many years but back in the day I was able to get Dell to send me the parts I needed so I could do the repairs myself. I'm not sure if this is something they usually do but I was more than comfortable working inside of laptops and I didn't want someone else doing it and making things worse. | I'm hoping to hear how others have dealt with Dell when it came to Alienware gaming laptop issues. I bought the Alienware m15 R1 2 years/ 10 months ago for a lot of money and even extended warranty (thank goodness I did). Since then, I've had the laptop serviced 8 times and have had so many other problems. Now Dell is refusing to acknowledge that the laptop has issues and wants to charge me extra for their design flaws. Also, my warranty has been degraded now and I've had to send my laptop in and they've had it nearly 2 weeks. Anyone else have these issues? This whole experience just makes me never want to buy another Dell product ever again. I am so disappointed. | m15 R1, problems |
Per Dell-Cares team, the system only has one SSD slot. The system specs can be found here. Instructions for removing and installing the drive can be found here. | Hi, I would like to learn how to upgrade the SSD on Dell Latitude 7520. I have never upgraded storage before hence a step by step guide is highly appreciated. Do we have extra slot for the SSD upgrade? Also does the SSD come with brackets and screws to hold it? Looking forward to your help. | How can I upgrade storage on Dell Latitude 7520? |
I did that, but nothing happened. HOWEVER I did a soft "reset" of the system (kept data, reloaded the base software, etc.) and everything worked. Looks like a failure on the Realtek audio driver may have caused an issue with the Realtek network card(s). SO now everything for this issue is good. Now off to the next one. Thanks! -Sam | I have a new XPS 9710 that I am connecting to a WD-19S dock and it works great, except it remains on the wireless network. I have looked in the specs and setup and see where there are 2 Ethernet configurations in the network lists, but nothing is connecting. I would like to have the unit pick up on the faster wired network when it is docked as upgrades and such are much faster than the wireless connection. I am going to check the BIOS setting, once the current upgrade process finishes.. hopefully by tonight. AND NO, this is not connected to a dial up modem, I am updating some development tools and they have to validate conflicts in support packages, which makes a lot of external calls... Thanks in advance! -Sam | how to get new 9710 to swap to hardwire network when docked... |
Hi [NAME]-Jordan the Dell support documentation includes how to open laptop to remove the existing Wi-Fi adapter card and install a different Wi-Fi adapter card that includes Bluetooth. A USB Wi-Fi adapter that includes Bluetooth can be installed externally without opening laptop. Have a look at How to Add Bluetooth to Your Computer (lifewire.com). | Is there a way to add bluetooth to my system? | "DS: Is there a way to add bluetooth to my system?" |
I don't have good news. Dell doesn't carry batteries for a system more than a few years old. I checked there and they don't show any batteries available. The next place to check is Parts-People, but I checked and they don't have any in stock for your model. You could contact them to ask if they will restock. Otherwise, you would have to buy a battery from elsewhere. It will not be a Dell battery. It might work, or it might not, or it might fail before long. If you buy such a battery, make sure to choose a vendor that has a good return/refund policy. | I bought my XPS 13 9370 back in 2017 | "DS: My system is out of warranty but I need to replace my battery." |
Contact your battery supplier -- yes, the battery needs to be replaced. | My dell laptop battery was dead so I went to a dell vandor and bought A new one, 6 months earlier, I checked my battery life today and it was showing 29% of the designed battery capacity. The battery has a warranty of 2 years. It is normal or something is wrong with it [IMAGE] | Battery 65Wh Type MR90Y |
It is 9.5 mm caddy. It worked. | My laptop: dell inspiron 15 5567 1TB HDD, 8GB RAM. Out of all these caddys which one should I choose? What mm is for me? It looks like it's 9.5 mm . But would that limit the speed of my hard disk to SATA 1.5? IT's currently at 60MBps. I don't think it'd matter, but just want to know. | Caddy specs for my laptop? |
Hello, Secured sign on might be enabled which requires you to press ctrl+alt+delete before the password inbox is shown.To check this press the windows key +r type "control userpasswords2" (no "") and in the dialog that opens goto the advanced tab and look at the bottom of the dialog.[IMAGE] | I can't log in to my Windows account, nowhere to put password. | "DS: I can't log in to my Windows account, nowhere to put password." |
Hello, Dell systems seems to be very picky about the ram they accept crucial sticks are the best in my opinion.The reason you see the 2400 mhz sticks listed at crucial is because pure technical they are not incompatible they will work fine but the clockspeed on the model you have will be downclocked.If your goal is to have 16GB of ram you need to buy a kit of 2x8GB 2133 mhz as you have to use 2 sticks of the same brand .Using 2 different sticks can cause unwanted issues. | My laptop is dell inspiron 15 5567, core i5, 7th generation, 1TB HDD, 8GB RAM laptop. Will it support 2400MHz speed? Or will that 2400MHz RAM run at 2133 MHz RAM? If that's the case why spend extra money on 2400MHz RAM? According to crucial, it should support as it shows 2400 MHz RAM in compatible RAM. But I want to be sure. This is the RAM information I get from linux: By typing this command. | Does my laptop support 2400MHz RAM? |
First off - this is totally at your own risk, will void your warranty and if you haven't soldered before don't use this as practice - try on something cheap first. Step 1 - Put laptop into service mode: Shut down laptop and disconnect from power. Then hold "B" down while you press your power button. When the dell logo comes up, press any key several times to enter service mode. You can now safely remove your back cover. Step 2 - Remove the back cover: Flip the laptop over and take all of the screws out - put somewhere safe. Then remove the back cover using your fingernails, apply gentle pressure and the clips will come loose. Step 3 - Remove the battery: Remove the screws holding the battery in place. Once they're out you can move the battery out of the way, you don't need to disconnect it. Step 4 - Clean a spot on one of the copper pads with fine steel wool (I did the one on the right as per the photo). It should be shiny and smooth when it’s ready, otherwise solder won’t stick. Step 5 – Strip both ends off a piece of wire (about 4-5cm long). Loosen one of the screws on the silver part of the touchpad and wrap one end of the wire around it, tighten the screw so it holds one end. Step 6 – Make sure the wire is long enough to reach the copper pad you just cleaned. Solder the second end to the copper pad. When soldering be cautious to not overheat the pad. I used a 400degree Celsius tip and it only took a moment before the solder melted. Step 7 – Once you’re done, reassemble the battery and back of the laptop. I found it easiest to put the screws in at the back corners first, then push the clips back in, then do the rest of the screws. To exit service mode: connect the charger and press the power button. | My Dell Inspiron 16 7610 started having shaky cursor problem a few weeks after receiving it. A Dell Tech came to house and replaced touchpad, he made it worse as Computer wouldn't even turn on after he was done. Very rude and in a hurry because it was late in the day, Sent computer to repair facility and same problem about a week after I got it back. Sent back again and the same problem happened. I called and talked to Customer Service and they agreed to send a Replacement which is a refurbished unit. But that is Dells policy since I had over 30 days. After 10 days refurbished unit started to do same thing. Now I have to go through same procedure again. I spent $1300.00 originally when I bought the NEW LAPTOP to end up with a refurbished unit that still has the same problem. | Inspiron 16 7610 touchpad issue erratic cursor |
I'm closing this as the tech company turned around and found a hardware issue in the end. Their test showed the CPU and fan had died due to overheating. | Hi there, I have Dell XPS laptop which was working great until the input, keyboard, keypad, touchscreen stopped while in the middle of working. - After hard rebooting the input works again for a few minutes and then gets stuck on the login screen or beyond. - It frequently blue screens. - Sometimes it starts with windows automatic repair To my knowledge there were no issues or software updates that occurred right before it. I have sent it to a repair company and they found that they input works on the BOOT menu but the USB ports do not. They believe the hardware is ok and the windows installation is corrupted. If the USB ports aren't working at BOOT we're not sure how to repair windows from a flash drive. Can someone please advise what I can do from my side? | Dell XPS 15 laptop input not working followed by blue screens |
If you open Task Manager, click on Performance tab and on Memory, it will tell you your total RAM and how many slots are in use. Yes, you may have up to 64 GB (two x 32 GB). Crucial RAM is a good choice because it is guaranteed to be compatible and you can return it if it doesn't work in your laptop. This page at Crucial shows you exactly what type of RAM to order. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. I know many people do such work without this, but it's a cheap and sensible precaution. | I want to upgrade my ram , I think I currently have 2 8GB sticks total of 16 gb installed. Does XPS 15 9510 support 64 gb ram if I buy 2 32gb sticks? Also is there any technical detail I need to look for for compatibility? I believe I need 3200mhz SODIMM modules, I wonder if there is anything else I need to specifically look for while shopping RAM. | XPS 15 9510 Ram Upgrade |
In the Waves panel you can save a configuration for each type of device. Set the panel where you want and then save using the option on the right of the window. The next time you insert that type of device it will use that configuration when the device is selected from the popup window. | I have an Inspiron 15 3000 laptop, and this has been an ongoing problem since I got the computer a couple of years ago. I record audio (usually records, sometimes cassettes or reel-to-reel tapes) using the USB port as the input, generally into Magix Audio Restoration or Cool Edit Pro. The computer continually reverts back to it's default setting for audio recording input, which is 1 channel 16 bit. I don't want that. I use the 2 channel 16 bit 44100 Hz setting. And I continually have to go back in and reset it, plus I often also have to continually click off the enable audio enhancements, as well, or it will only record mono, even with the 2 channel 44100 setting. I'm tired of having to do that continually. I never had to do that on my old Toshiba laptop or even older HP desktop. How do I get the settings to STAY where I want them and not have to reset them everytime I want to record something? | Audio Settings Keep Resetting To Default...Frustrating! |
There are recent threads about this issue here on Dell's forum and this is a common issue being discussed on Microsoft's forum. There's a Microsoft doc saying they don't recommend disabling/uninstalling any drivers reported as being "incompatible" with Core Isolation. (Can't find that link just now...) On my XPS 8930 desktop, Sonic Solutions driver PxHIPa64.sys is one of several offenders. This driver is part of the Sonic/Roxio software Dell installs on PCs for burning CD/DVDs. We'll just have to wait until these software companies release updated apps and drivers that satisfy Microsoft's demands... | Following the most recent BIOS Update today, Windows 11 Pro (latest updates just before the BIOS update) issued a "red" warning on System Security. Windows Security - Core Isolation - Memory Integrity says:Memory Integrity is off. Your device may be vulnerable. Windows "Check for Update" confirms the system up to date. Incompatible drivers show usb2ser.sysMediaTec Inc. Import date: 5/22/2022Driver date: 1/22/2016Driver version: 3.0.1504.0Published name: oem209.inf usb2ser.sysMBB Driver version: 3.0.1504.0Product name: USB Modem/Serial Device Driver Only "USB Modem" connected ever to the device would have been an Android mobile phone for File transfer. Else only USB sticks are approved to be connected to the external USB ports. MediaTec and MBB are not "known", so we assume this a preinstalled Dell driver? The oem209.inf in c:\Windows\INF\ refers to Windows NT...? Is that driver needed on the Inspiron 7306 or would it make sense to remove and retry. Or is there a more elegant solution by Dell, like an update taking care of this "update bug"? I doubt, as semi-industry-standard Fn-arrow keys still don't work either causing those expensive pieces to be downgraded to spare devices as it's impossible to use, neither in accounting nor programming. | Windows Security Memory Integrity disabled after latest BIOS Update (Inspiron
7306) |
Run the screen diagnostic (hold D through powerup to get to that). If the self-tests do not show the same effect, you may need to adjust the screen brightness and contrast. If the self-tests do show the same effect, is the screen identical to the original or is it a different model? If it's identical, it may be defective; contact your supplier for a replacement. If the screen is a different model, it may simply have different display characteristics. You'll have to contact your screen supplier to find out if they accept returns. Note that most will not. | I have replaced my dell inspiron laptop screen and now after replacement,....it looks slighlty yellowish and not how it used to look. need help with this. The night time mode is not on. | Laptop screen with a yellowish tint |
This forum post is not for your specific model but just try to see if any of the similar step exist and solve your issue (because the issues seem similar) XPS 13 plus sound not working - Dell Community | Recently I can only hear audio if I plug headphones into the PC, there is no sound via the speakers. I have checked and installed the latest Dell updates; I've run the Windows 11 troubleshooter; and I've checked the MaxxAudioPro settings, and I've tried uninstalling and reinstalling the audio driver, to no avail. Any suggestions very gratefully received. Many thanks. | XPS 13 9305 speaker issue |
That is an annoying issue it can be caused by : i would check all of the above and run ePSA via F12 => diagnostics when it gives an error call dell tech support. | Tried BIST, it passed (issue could not be replicated). | "DS: Stripes/lines on screen, how to determine the cause?" |
The photos should be stored in your C:\Users\ \Pictures directory. Using File Explorer, go to that directory to check. If they're there, then you can safely delete that application | I have two photo programs on my laptop. The original one from Dell and one additional one. I want to remove the Dell installed one. I do not like it at all. If I remove that does that affect the other program and my photos there? Also, where are my photos primary stored in an Inspiron laptop? Thank you. | Dell Photography Program |
Let's get more information. Boot the laptop. Immediately after pressing the power button (or reboot command), press F12 repeatedly to enter the One Time Boot Menu, select Diagnostics and press Enter. The Dell Diagnostics will test all your hardware. | Tried BIST, it passed (issue could not be replicated). | "DS: Stripes/lines on screen, how to determine the cause?" |
Try another set of headphones to confirm the issue. Then compare the symptoms using the native Windows audio driver and the manufacturer's driver. If you get the same symptoms with both drivers, only in one ear, and no symptoms through the laptop's speakers, it is almost certainly hardware failure. | Whenever I connect headphones into the headphone-jack, a low-volume high pitched noise begins to emit constantly from the headphones. This does not occur when the headphones are connected to any other device. This occurs whether the volume of the laptop is high or muted. Please not that it only occurs while the laptop is being charged. I have tried uninstalling and reinstalling the audio drivers but nothing seems to work. How can I fix this issue? | Dell G5 15 5587 Headphones emit high pitched noise |
Hello, I have removed the "accepted solution" banner for you when you click it by accident you can remove it by clicking the three dots and selecting "not the solution".When the stick is working on another device obviously i am wrong and it is properly formatted however i did find something that might help you read this step 2 mentions you need to temporarly disable secure boot . | So after many of various issues i decided to do a clean install. I made a Dell OS Recovery Tool(usb bootable image). booted it to make sure it worked removed it. then wipe the internal drive through bios. it wiped fine whatever.... shut down, attached the usb, boot, f12, no option to select the usb to boot from. what gives? i dblchk the bios to make sure the bootable usb are enabled, uefi enabled, secured boot enabled, and have toggled all. HELP!! | After wiping data from storage drive can't boot from usb (Inspiron 7373) |
There have been problems with some users meeting PC Health App requirements but being unable to update. Have you tried either downloading the media creation tool or using the Installation Assistant both of which are available here at MS? | Hello, How to upgrade to windows 11 in inspiron 15 5502 with Intel-i5 1135G7 . I did setup dual boot with Windows 10 and Ubuntu 20.4. In my software update screen it shows This PC doesn't meet minimum requirement while In PC Health Check app shows it is compatible. [IMAGE] Here is PC health check app image [IMAGE] Based on dell computers tested for windows 11 upgrade my device was there in list. [IMAGE] Please suggest a way to upgrade to windows 11. | How to upgrade Inspiron 15 5502 to windows 11 |
There is no doubt anymore, Dell uses inferior panels that can display only 6 bits per color. This is not a driver problem, nor an OS problem. The panel is 6bit. I have access on over 80% of all new Dell laptops, this is the case with 90% of them. Only exception might be the new Precision 5562, will have to check that. Precision 7720 has 6 bit panel from AU Optronics [IMAGE] This is a panel from brand new Latitude 5531 (2022) Intel 12th gen, Iris XE. Low quality panel. [IMAGE] | Hi. I am using 3 different laptops at the moment: Precision 7720 Latitude 7480 Latitude 5531 (2022 12th gen i7) They all have the same problem. The windows color depth is 6-bit with latest drivers installed from Dell website. I am assuming this has something to do with Intel Graphic Drivers. [IMAGE] Furthermore I ordered 18 new Latitude for our company, Latitude 5430 also with 12th gen i5 cpu. They all have the same problem. Tested on latest Windows 10 pro and Windows 11. If I am correct, these panels should be 6bit+FRC, which Intel should read from the EDID of the display and set the color depth accordingly. - All updates are installed - All drivers are latest with dell command center - This is not just a typo in windows settings, there is color banding typical for this color depth. [IMAGE] I can provide you as many logs as you wish and all the service tags you need. One thing is for sure, Precision 7720 is a video workstation and this is unacceptable. | 6 bit color depth on all dell laptops |
If the system came from Dell with Windows, the license key is on the system board -- when you install the same version of Windows that shipped from the factory, it will automatically activate once you connect to the Internet. You do not need a license key. | Hello, I recently used this laptop as a linux laptop even though it came with Windows. When I installed linux I did not save the windows product key. I now have windows again on my computer but it is not functioning well: it keeps crashing every few days. I can't currently find any viruses on my computer but I still want to reinstall windows due to this issue. When I try to install windows, it gives me the option to install by the cloud or by a local reinstall. So I guess I have two questions. 1) If I do the local reinstall, is that accessing the windows key on my bios or will I need to find the windows key regardless? 2) How can I find that windows key if I need to find it? I did accidently (I have had this computer for a year) pull off a sticker on the left side of my computer, I'm not sure if it was the windows sticker, because I can't find it on any physical location on my computer. | Help with locating my windows key |
Found an older Synaptics driver and changed the driver and rebooted. Now the touchpad appears as the mouse in the control panel. The mouse/touchpad control is in the status line and can now activate or deactivate the touchpad when USB mouse is inserted. | My Dell Inspiron touchpad shows as a PS/2 mouse. I want to disable the touchpad when I have a USB mouse but the Synaptics drivers have been replaced by Windows 10. I does not show any options in settings to disable the touch pad only to adjust the sensitivity. | Dell 11 3186 touchpad shows as ps/2 mouse cannot disable touchpad |
Use the service tag to look up the original specifications. The panel part number should be listed among the hardware components. dell.com/support | Hello.How is it possible to know the part number of the screen in my xps 9500 as its broken and I need to find it so I can order it ?The support of Dell not helping as I am out of warranty .Thanks | Part number of screen from my XPS 9500 system |
Welcome to the Dell Community [NAME] The 68Whr should work just fine. Consider you are replacing a "High Power Consuming" SATA drive with a "Low Power Consuming" M.2 SSD. That would mean slower battery discharge and longer run time??? Best regards, U2 | I am going to switch my SATA drive out for a M.2 SSD, I have the drive and 2FFRO and X3DN4 bracket. In Dell's instrutions, it says to replace the 68 Whr battery with a 92 Whr battery. I noticed in the owners manual technical specifications for the batteries, that they are different voltages. The smaller is 7.6 vdc and the larger is 11.4 vdc. Do the M.2 slots require the extra 3.8 volts? On another discussion about installing M.2 SSDs there were pictures of laptops with the 20x80 SSD installed with a 68 Whr battery. Do I need to buy the bigger battery or will it work with the small 68 Whr battery? | Precision 3520 batteries have different voltage. |
Just updating this topic with a resolution. So the U3821DW monitor powered my laptop through thunderbolt just fine with no issues. After many support emails back and forth with Dell, it was determined the monitors USB C was faulty that did not allow my PC to boot up after restart. Switching it to HDMI for example fixed the problem. I returned the monitor. Just to add a little clarity, I tried a completely different HUB monitor and never had a restart issue with USB C. Just the one Dell I bought. | Good Afternoon Everyone, I have a question regarding charging wattage on 5750 which is 130w. I feel like I know the answer to this already but part of me thinks it could work. I am looking to upgrade my monitor with a Dell U3821DW USB C Hub monitor. This monitor provides 90 watts of charging power through USB C. Obviously numbers off the bat would suggest no, this would not work. My argument is, could this work if I am only keeping my laptop lid closed and plugged in at all times? I have a docking station that I would like to eliminate all together. I do not mind a slow trickle charge. Appreciate any advice. | Wattage question on 5750 with Dell USB C Hub Monitor |
Please try this steps: 1) Testing the Touchpad inside BIOS a) Restart your computer and when Dell logo appears, tap the F2 key repeatedly b) Once inside BIOS, move the pointer or click the buttons to test the touchpad. If the touchpad is not responding inside the BIOS > Possible solution: Replace the touchpad. If the touchpad is responding, proceed to the next steps. 2) Ensuring the Touchpad is Enabled on Your Computer a) Go to Start > Settings > Touchpad and turn 'Touchpad' ON. The switch turns blue when it is ON b) If the Touchpad is already ON, switch it OFF and then switch it back ON again c) Ensure the box is checked next to 'Leave touchpad on when mouse is connected | I had same touchpad issues and had Dell tech come on site with a replacement touchpad. No difference. HOWEVER - I had some driver issues with my network Optiplex PC and so updated all their bios and drivers. While i was at it I did the same for my Inspiron 7610 and have not had any touchpad problems since! Note - in the drivers download there is an Intel touchpad/mouse driver which may have been what did the trick. I currently have another service call scheduled to replace the touchpad but I'm going to cancel. Working fine now. UPDATE ALL YOUR DRIVERS INCLUDING BIOS! | Touchpad issure |
Can work dell 7350 with adapter dongle 40 pin USB/VGA Dongle XPS10 ((8N4VR-L10)? [IMAGE][IMAGE] | Hello everyone, I'm new to your chat, I need help,a friend sold a tablet dell7350 with a docking station K10A and I have questions1. Is there an adapter when connected to the tablet via a data plug to work with a USB flash drive autonomously, the tablet is charged from its tablet battery, not connected to the mains voltage2. Why is the tablet not charging when the power bank LA45NM170 is connected through the docking station K10A, if the power bank is turned on in the tablet socket, it is charging, and the same 4.5 * 3.0 pin is the same 4.5 * 3.0 pin on the docking station and on the tablet, the power bank is 45W | Question about tablet dell latitude 7350 |
Most of the free Partition managers will do what you need. If you are aware there is a MSR partition just in front of the OS partition, that has to be dealt with, you can get it done. With the third-party software, look at the drive. In most cases the software will not be able to deal with the MSR partition. So, delete it so we can recreate it later. When you adjust the partitions, then you can move the start of the C partition over what you need, then extend the EFI system partition into that area. Make sure and leave at least 16 MBs of space in front of C for the MSR partition. If that is the only free space on the drive, when you give the command below, it will go into that space. Start Diskpart and then give the command. Only the first 3 letters of the commands need to be used. In Diskpart, it is very important you select the Drive you want to work with. The attachment shows the drive from a Dual Boot system. Diskpart Lis Dis Sel Dis X <-- the drive you want to work with. cre par MSR The System EFI partition should have the space required but something regarding your configuration has filled it up. You are correct about the process being dangerous, so create backups. [IMAGE] | I think my BIOS upgrade is failing as the hard disk has a partition used to boot that is 100MB and 97MB are used, so not enough room left. Unless I buy partition software, I read I cannot increase it, and that is a risky thing to do anyway. It is very disappointing if Dell configure their laptops so poorly as this to restrict upgrades they recommend. Is there a way round this? | BIOS upgrade fails as not enough memory |
You can get one from Dell:Inspiron 17 7000 (7779) 2-in-1 Parts & Upgrades | Dell USA If at some point Dell no longer has parts that you need, the next reliable place to check is Parts-People. Currently they also have a power adapter for your laptop:Dell Inspiron 17 (7779) 2-in-1 Power Adapters | Dell Inspiron 17 (7779) 2-in-1 Laptop Parts (parts-people.com) | I have an Inspiron 17 (7779) 2-in-1. I’m running into trouble finding the exact part replacement and was hoping someone could help. | "DS:I’m needing to replace the power adapter on my system." |
Definitely. You can easily add Bluetooth via a tiny USB Bluetooth adapter. First, you should check to see if your laptop may already have Bluetooth. If you don't know how to do that, or have already done it, please tell so I know what information to give you. For adding a USB Bluetooth adapter, this article is good: How to Add Bluetooth to Your Computer (lifewire.com) | Is there a way to add bluetooth to my system? | "DS : Is there a way to add bluetooth to my system?" |
[NAME]-Jordan Some Systems with USB Type-C Port Lack a Thunderbolt 3 Controllerkbdoc 000130984 You may encounter an issue where a Dell Latitude system with a USB Type-C port will not support a connection to a Thunderbolt 3 device (such as a Dell Thunderbolt Dock (TB16). This is a result of either:The system does not meet the hardware requirements for Thunderbolt 3The system has the capability but was not ordered with an OPTIONAL Thunderbolt 3 controller CauseNOTE: If the system was not ordered with the Thunderbolt 3 options, it cannot be added at a later time. | Tried multiple devices and same issue. | "DS:USB-C Port not working (not recognizing when plugged in)." |
Hi [NAME]-Jordan the graphics card is soldered onto the Alienware 17 R4 system board and is not upgradable. If you want to use a modern full-size graphics card, this requires more power (wattage) than the Alienware 17 R4 can provide. Getting an external graphics card enclosure and installing a powerful external graphics card is the current solution. Have a look at the sliding table in Best eGPU Enclosures - September 2022 External GPU Buyer Guide, to get eGPU enclosure for your full-size powerful graphics card option. | I have an Alienware 17 R4, bought it back in 2017 | "DS: My system is out of warranty and older but can I upgrade my graphics card?" |
Dell does not sell the PC shipping boxes. You will need to contact a local company to purchase shipping box and materials. | Hi im looking for the an original box for the Dell Latitude 5430 Core i7 12th gen 16gb the dog did get in the box room and destroyed it. | Dell Latitude 5430 Core i7 12th gen 16gb |
Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. The Alienware Area-51m (R1) is too old to reactivate Dell service warranty. Please visit Warranty and Service Extension - Dell Community. The PCIe and GPU can be replaced by service center, example: $100 Dell Laptop Repair | Dell Repair | Laptop Repair | Notebook Service Center (parts-people.com) Getting an eGPU enclosure + powerful PSU and installing a modern full-size powerful external graphics card is a good solution. Have a look at the sliding table in Best eGPU Enclosures - September 2022 External GPU Buyer Guide, to get eGPU enclosure for your full-size powerful graphics card option. | After much research and deliberation, I am certain that I need to replace my graphics card. I don't really want to dive into my Area-51m because it seems like it's never as easy as it looks. An upgrade would be great, however. The PCIe is also damaged - they both showed up on the Dell scan as failures. I'm thinking of getting an external gpu with a case. Then I could avoid opening the laptop. I'm very open to thoughts, ideas, suggestions ... I can reactivate my service warranty and send the laptop in, but then I'm without it for probably 3 weeks, at least. None of these are great answers. Thanks for reading. | Alienware Area-51m GPU is fried |
Your 17 R1 was the last Alienware laptop (along with the 18) with an MXM GPU and mobile Intel CPU that was replaceable. The Area-51M R1/R2 has a replaceable desktop socket CPU but it has the proprietary Dell format GPU so it really isn't upgradeable. All other models since 2014 have a soldered CPU and GPU, some also have soldered RAM It is a shame but that's the world of thin and light laptops. 17 R2 - R5 - Soldered CPU and GPU m17 R1 - R5 - Soldered CPU and GPU x17 R1 and R2 - Soldered CPU and GPU Area-51M R1 and R2 - Socketed CPU and Dell format GPU | I'm buying a new 17" laptop I am interested in a 2020 - 2022 Alienware I love the design and specs on these I can't find out which years or models are soldered to the motherboard. I hate this because if a cpu or GPU dies you are in a world of hurt $$$$ wise. | Which Alienware can you remove CPU and GPU ? |
It's unlikely the screens will interchange as Dell has noted. There is one supplier that does show them: [URL] Your only other option is likely Dell -- and they likely won't sell the part without service/installation. | My display's digitizer recently broke, making my machine unusable for note taking with a stylus, though the touchscreen works unaffected. I can't seem to find screen replacement parts for this model -- only the 7390 2-in-1, and according to a Dell employee, the displays between these models are not interchangeable despite their specifications being identical. If I'm to repair this device on my own, what are my options? I'm a student so I can't afford to send it in for over a month. Would a 7390 screen truly not be compatible with my model? | XPS 13 9310 2-in-1 display part |
Type the following modprobe command to load the i8k driver:sudo modprobe -v i8k ORmodprobe -v i8k Here is what I see: insmod /lib/modules/3.5.0-30-generic/kernel/drivers/char/i8k.koIf above failed try to load it forcefully using the modprobe command:sudo modprobe i8k force=1 | I bought this notebook a few months ago, to play some games (on windows) and for work. When I go to work, I use it on Ubuntu 22.04, I have noticed that on Ubuntu, the fans are not activating and this is causing the notebook to have very high temperatures all the time. Is there any way this could be fixed? | Dell G15 Fans not activating on Ubuntu 22.04 |
Hi, Today I received audio driver update from the Dell support assist tool, Realtek Sound driver. After installing the driver now the speakers are working. | Hi, There is no sound coming from browsers and apps unless I am connecting with Bluetooth audio devices. The audio drivers are up-to-date. The test sounds are working on the laptop but there is no sound coming from any browsers or youtube apps. | No sound |
There is no such thing as SATA I, etc. The system fully supports SATA 6G (which is misnamed III by many). | this is my laptop. I want to know what version of SATA does it supports? It supports 2.5 inch SATA but I'm asking does it support SATA I, SATA II or SATA III? | Dell Inspiron 15 5567, SATA I, SATA II or SATA III? |
I would suggest you to update the BIOS and then uninstall and reinstall the Wireless card driver on the system. Please enter your service tag # on the link below, select the OS and then download the BIOS from BIOS section and then wireless card driver from Network section onto the Desktop screen. [URL] Please follow the steps mentioned below to uninstall the wireless card. After the uninstall finishes restart the system and install the drivers by using the file downloaded on the desktop screen. | Why is my WiFi dropping? | "DS:Why is my WiFi dropping?" |
[NAME]-Jordan You will need to Recover Bitlocker Key from Microsoft account BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key.This is the most likely place to find your recovery key. [URL] Once you have key write it down so that you can go to your system and suspend bitlocker. This is especially important if you are attempting to update bios. This subject usually comes up because auto bitlocker is enabled from the factoryafter OOBE with microsoft account.Dell automatic Bitlocker from Factory[URL] "Warning: MS Windows Bitlocker drive encryption/decryption is currently in progress. A firmware update is not possible at this time. Please try again later once this process is complete." [URL] Automatic device encryption has Windows to encrypt the system drive automatically after you completed the setup of your system with MSA (microsoft account). [IMAGE] | Never had bitlocker set up but my computer is asking for a key, what do I do? | "DS:Never had bitlocker set up but my computer is asking for a key, what do I
do?" |
[NAME]-Jordan You will need to Recover Bitlocker Key from Microsoft account BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key.This is the most likely place to find your recovery key. [URL] Once you have key write it down so that you can go to your system and suspend bitlocker. This is especially important if you are attempting to update bios. This subject usually comes up because auto bitlocker is enabled from the factoryafter OOBE with microsoft account.Dell automatic Bitlocker from Factory[URL] "Warning: MS Windows Bitlocker drive encryption/decryption is currently in progress. A firmware update is not possible at this time. Please try again later once this process is complete." [URL] Automatic device encryption has Windows to encrypt the system drive automatically after you completed the setup of your system with MSA (microsoft account). [IMAGE] | Never had bitlocker set up but my computer is asking for a key, what do I do? | "DS:Never had bitlocker set up but my computer is asking for a key, what do I
do?" |
[NAME]-Jordan You will need to Recover Bitlocker Key from Microsoft account BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be. In your Microsoft account: Sign in to your Microsoft account on another device to find your recovery key.This is the most likely place to find your recovery key. [URL] Once you have key write it down so that you can go to your system and suspend bitlocker. This is especially important if you are attempting to update bios. This subject usually comes up because auto bitlocker is enabled from the factoryafter OOBE with microsoft account.Dell automatic Bitlocker from Factory[URL] "Warning: MS Windows Bitlocker drive encryption/decryption is currently in progress. A firmware update is not possible at this time. Please try again later once this process is complete." [URL] Automatic device encryption has Windows to encrypt the system drive automatically after you completed the setup of your system with MSA (microsoft account). [IMAGE] | Never had bitlocker set up but my computer is asking for a key, what do I do? | "DS:Never had bitlocker set up but my computer is asking for a key, what do I
do?" |
Key can probably found in your Microsoft account. See here: [URL] And here: [URL] | Never had bitlocker set up but my computer is asking for a key, what do I do? | "DS:Never had bitlocker set up but my computer is asking for a key, what do I
do?" |
There is no technical reason a 3050 system can't take up to the max (64G) of RAM -- that said, by the time you go to buy next year, the M15 R7 will likely be either history or on the way out, replaced by a new system with a 13th generation CPU, so you will need to see what the specifications on that model are before deciding. It's not out of the question the 3050 GPU may also be history by then as well. | I'm starting to look into the next upgrade system I'm going to buy, probably some time next year. I'm planning to stick with the m15 line, having had very good results with both the original M15, and my current M15 R3. Looking at the available options, the bottom end video chip: the 3050 Ti will be plenty enough, since for the vast majority of time, I have an eGPU attached, with a 3070 Ti card in it The problem with that is the only configurations that have that video chip also only have 16 Gb memory, and for some workloads I have, I find that the 32 Gb in my current M15 R3 really makes a difference. Most notably large builds in Visual Studio are significantly faster with the additional memory. So, I'm thinking about getting the base model, and then getting a memory upgrade directly from Crucial, which also has the advantage of being cheaper than the incremental cost of buying the memory from Dell. Is there any reason that the 3050 Ti card will not function in a system with memory upgraded to 32 (or possibly 64) Gb of memory. I recognize that these options are not available directly for purchase, but is that just to keep the number of options sane, or is there some technical limit that prohibits a 3050 Ti system from functioning when more than 16 Gb of memory is installed. | m15 R7, video chip selection and memory upgrades |
Product Name: G7 7790System BIOS: 1.19.0ePSA: Build 4302.26 UEFI ROM Dell SupportAssist has detected a failing component on your system that requires immediate attention. Go to [URL] and enter the issue description below. Error Code: 2000-0142Validation Code: 75712 Hard Drive 1 - S/N 92JGC2KKT, Short self test unsuccessful.(Change M.2 SATA Toshiba 256 gb KBG30ZMS256G to KINGSTON M.2 1TB NV1 NVMe PCIe 3.0 4x 2280) [IMAGE][IMAGE] | SSD replacement failed dell G7 |
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Nothing works, still getting random crashes every time, x17 r2 is broken, I'll ask for refund. | So my x17 is constantly freezing if I leave it idle, even for a short time. When I say constantly, I mean anytime it's left idle for more than a few minutes. It becomes completely unresponsive. I need to force shutdown to restart the laptop. I've updated everything I can (BIOS, drivers, etc), and made sure Windows 11 is up to date as well. No change in behavior. Anyone have any experience with this? Thanks in advance! | x17 R2, freezing when idle |
Update = Resolved After completing troubleshooting, a DELL-Cares agent setup a replacement. | I have a recently bought WD19S dock supporting a Latitude 5420 and connected to driving two monitors + USB. After running for a few weeks with no noise, today the WD19S fans started up and never stop again? The WD19S is not remotely hot and there is no different use than the days before. I tried updating the firmware, but this did not resolve the fan issue. Is this a defect dock or a different issue? | WD19S, fans turn on noisy, never stops |
Hello, When you tryed the corsair or the Samsung memory and the system refused to boot did you hear any beep code or flashing light ? The led that is used to indicate the battery status is also used to let you know about issues when the system is unable to display an error message read the "system diagnostic lights" section of this manual (page 66). | I'm having an issue during ram upgrade on new Inspiron 16 plus PCs with 3rd party RAMs. the model's major spec is "17-12700H, 16GB (8GB x2) DDR5 4800 RAM, nvidia 3060 GPU". the RAM was need to be upgraded to 32 GB. First time, I tried Corsair Vengence 32GB kit (16GBx2, DDR5 4800), but the PC didn't boot. so I returned the RAM and ordered new RAMs from A-Tech's. the new RAM stick was made by SAMSUNG which was same bender of the original ram modue, so I expected no issues on it. But this second try turned out same result with the first try. So I wonder if this laptop can be upgradable with 3rd party RAM module or not. And more awkward thing is, it won't boot even just swapping positions of the original ram modules only (not new RAM modules), I have tried service mode too, but same result. Is there anything I'm missing here? to summarize my points are.. 1. Is the RAM upgrade on this model possible or not? 2. If the above 1 is possible, what is the cause of my failure? 3. if the failure is caused by compatibility issue, what is the compatible 3rd party DDR5 4800 RAM for this model? 4. And this is just curiosity of mine, but why won't it boot when swap their positions of the original memory sticks? thanks. | ram upgrade issue for Inspiron 16 plus (7620, 12700H, 16 GB DDR5 4800 (2x8G),
3060) |
wanduhh states issue Resolved after getting an adapter so that I would have 2 usb-c ports and i plugged the external usb-c ethernet adapter | I can't figure out for the life of me how to get the ethernet port to work again on this dock. I have tried other brand new docks straight out of the box, same issue. I have updated firmware, software, controller, and ethernet driver. Display port works fine on the dock, USB ports work fine because the mouse and keyboard work fine. The only thing that stops working after the reboot is the ethernet port.; | WD19DCS Ethernet issue after rebooting Precision 5510 |
Issue resolved after a shutdown and fresh start. | My machine went through a bios update today and my Type-C 3.2 port stopped working afterwards. Here is the version I am on currently: BIOS Version/Date Dell Inc. 1.5.0, 7/13/2022 Any ideas how to make the port work again? | XPS 15 9520 Type-C 3.2 Port Fail After Bios Update |
You cannot update the BIOS without a battery that's at least partially charged -- on some systems, you can bypass the check, but on others you cannot. In any case, plan on replacing the battery before you try -- doing otherwise is a very bad idea. If you do decide to force the update, finding a location that has a UPS (uninterruptible external power supply) would be a very good idea. | I'm planned update BIOS A04 to A09 but my battery is broken and can't use again, my house have chance get outage so I don't want motherboard get bricked. I found 1 post Dell BIOS Guard if I failed at midway, old codes will still there, more is my model not supported BIOS Recovery. Model: Inspiron 14 3458 | How do I know if BIOS Guard in my laptop? |
It appears to be 30 pin if 1920 x 1080. But if your screen is 2560 x 1440 or 3480 x 2160 then 40 pin. That information is available at laptopscreen's web page here. Also go to this page at Parts-People and type in your service tag number on that page. It will confirm compatibility with the correct screen. | 2013 Alienware 17 R1. I cant find if my laptop is 30 or 40 pin for the screen connector? | 17 R1, 30 pin or 40 pin? (buying new screen) |
I installed a new window in my system and it worked for me. In my opinion, it just has this single solution. or swap your hard drives may work. | I am using dell inspiration 15. I installed a new SSD on DVD spot. I also migrated my OS from HDD to SSD and now I am trying to boot my system from my new SSD installed in Caddy but my bios is not showing any SSD option I can just see hard drive option there is no option of SSD. How can I fix it? I also tried Legacy and UEFI mod but it also didn't work. | Caddy SSD is not showing in Bios |
Hi [NAME] thank you for update. Does your ac adapter (and its microprocessor) power another Dell laptop. If yes, the ac adapter's microprocessor does not have a fault, and eliminates your ac adapter from being a problem. Having disconnected battery, its communication with laptop's charging circuit is also removed. This eliminates your battery from being a problem. The laptop has an undetermined fault and requires specialist diagnostics. Please consider the $100 Dell Laptop Repair | Dell Repair | Laptop Repair | Notebook Service Center (parts-people.com). They will investigate and tell you what is required to fix this problem. | I am having issues with a m17 R4. This laptop does not detect power for the power jack for some reason, it will power on and charge via usb c but nothing else. I have replaced the charge port on the laptop with 2 spares(yes I tried power cycling). I now have it at a shop and they are having problems figuring out the issue as well. The mosfets are ok and there are no hot spots on the board. Led on the power adapter does not go out and universal power adapters show no life either. I am thinking that whatever IC controls power and charge has a loose pin but I wont pretend to know how dell handles there power as I do not typically handle repair of consumer computers. If anyone knows any information on this laptops power circuitry please help I don't know where else to go. | m17 R4 power issues |
First thing to verify is that the AC adapter is recognized. Go into setup (F2 at powerup). Is the adapter listed, or does it show unknown? Note: just because the system runs does not mean the adapter powers the system does not mean it is recognized, and if it is not, the system will run slowly, as if on battery all the time. Second thing to do is separate the Windows possibilities from the hardware. Restart, pressing F12 a few times at powerup. Load and run the Dell diagnostics before Windows begins to load. Do these hardware diagnostics complete without issue, or end in an error code such as 2000-0142? | My laptop is slow. Made sure I have the latest version of Support Assist. The first step regarding downloads and drivers completes. Several attempts have the Hardware Analysis reaching 90%, but no further. I ran defrag after trying Support Assist. Still hangs at 90%. I have done soft and hard reboots. Same result. always stops at 90% for up to an hour. Any suggestions? | Inspiron 5559 - Support Assist Hangs at 90% on Hardware Analysis |
The Command Center might stop working if its serve ( i.e., AWCC.Service ) is not configured to startup automatically, leading to delay responses from the Command Center ( if any ). In this case, setting the start-up type of AWCCService to Automatic may solve the trouble . | Hello! I bought a DELL G15 5511 and it came with Linux, installed Windows 10 21H1 on it and tried to install AWCC from the Dell drivers website, but when opening the app, it told me "No AlienFX compatible device detected"! So far, I tried: - reinstalling the app with the tutorial from the DELL website - reinstalling the whole Windows after updating the BIOS to the latest version - installing older versions of the AWCC app - installing the app from the Microsoft Store - reinstalling the app from the hidden administrator account - upgrading to Windows 11 and see if the problem persists NONE of them worked, the program still says "no AlienFX device were detected". And YES, I do have the RGB Keyboard feature with the 4 zone lightning, I checked that. Please guys, help me as I do not want to return this product, because its such a good quality - money product! | "AlienFX device not detected" on a new DELL G15 5511 with RGB lights on keyboard |
Aviod deep discharges (below 20 %) and avoid keeping a fully charged battery on charge at 100% capacity. Keep the temperatures of the system down as much as possible. No matter how well they're treated, you likely won't get more than 2-3 years out of a lithium battery and it's not a bad idea to replace them in this time frame, as it is common for the battery to swell when the end of its life is near. Variances between batteries are largely due to manufacturing in addition to duty cycle -- like anything manufactured, some last longer than others. | Suppose one uses the laptop like a student does every day. I am not asking best way to maximize a single run time on a fully charged battery, but my question is if my battery health is excellent or good now, what is best practice to prolong its life span before its health drops to “need to be replaced”. my intuition is not to let it drain to 1% unattended for long period of time. whenever it drops below 20% or some level I should charge it back to 100%. But somehow I also recall the battery has limited number of fully charged cycles which goes against frequent charge back to max. I do not know but I have seen same model brand new latitude laptop used by different users who supposedly use it for about same amount of years in same temperature environment, now one battery is swollen and not detected by bios, while the other still good. How does charging habit affect life span? What would be the worst practice I should avoid, if I do not know the answer to best practice? | What is best practice to prolong latitude battery lifespan |
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