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Thanks everyone. I took all the cables out again, made sure there was no dust or anything in there. Plugged them back in again and now it appears to working. Sorry for the false alarm. | Hi, the charger for my XPS 15 9500 series has stopped working. The last couple of weeks I've had to restart the laptop, unplug and insert again as I kept getting a warning it wasn't charging. Now the LED does not light up and it doesn't charge at all. Is this covered under my premium support? | XPS 15 charger not working |
This is working as designed. The old legacy S3 is no longer supported. All newer Dell Laptops support Modern Standby S0 sleep only. The BIOS is written with this mandate in mind. | Hi, I have a G15 5511 laptop with Debian installed. Bios version - 1.16.0 My issue is resembles the one described in [URL] There is no "deep" entry in my "/sys/power/mem_sleep" file. As in the above mentioned link, I am suffering from rapidly discharging battery during the suspend state, as the laptop enters merely to a "s2idle" state. The "Block Suspend" BIOS feature is turned off. Does my device support the deep sleep mode? | G15 5511 Suspend to RAM |
This information from the service manual should help. The antennas are located behind the front bezel. Considering the type of antennas and length of the cables to the WiFi card, it would be rather difficult to relocate them but possibly you could place them on the back but that would do little to increase the range. But something like this might do the trick. | Firstly, where is the Bluetooth antenna on my Inspiron 3268? Secondly, is it possible to improve bluetooth range by extending/relocating the antenna? Or is there another way to extend the bluetooth range? | Bluetooth Antenna |
Your Windows 7 key should work. You can purchase a key online though if you choose. The Dell support page for the E6430 does list Windows 10 drivers so the system is compatible with Windows 10. If updating the system does not work then download the Windows 10 media creation tool here which will create a bootable Windows 10 installation flash drive. And a very good tutorial video for installing Windows 10 is available on YouTube here. | Hi My most recent machine is a Dell Latitude 7400 but I also have a have a Dell Latitude E6430 running Windows 7 Pro which has a current valid product key. Before its warranty expired in 2016 I tried the free Windows 10 upgrade a few times but each time it failed. I decided then to continue with Win 7. Now with support for Windows 7 long gone, I need to upgrade the E6430 to Windows 10. My question: Is an upgrade to Windows 10 still going to work with the Win 7 product key or must I purchase a new key. I understand keys are available for sale online. Thanks Daniel | Windows product key |
Issue seemed to resolve itself with a latest bios update. Thanks. | So after recent update the realtek speakers are not working.. Has anybody else had this issue Thanks | Precision 5560 - Speakers not working after firmware update to 1.12.0 |
After verifying ownership and completing troubleshooting, a DELL agent setup service to replace the keyboard. | I have a Latitude 5520 less than 1 year old. S key black coloring has come off exposing large white dot. Dell will not correct the issue even though it is still in warranty period. There are other posts with the same issue. Is there anything I can do to have Dell stand behind their product? | Latitude 5520 Keyboard Chipping |
Start with simple troubleshooting: Plug a pair of wired 3.5 mm headphones and see if it works. If not please open Task manager > Startup > Wavemaxx: If it's disabled enable it and reboot. If still no go: Reinstall the following driver: Reboot required. [URL] | I have a soundbar plugged into the Headphone jack on my Dell XPS15. I have used it this way for a couple years with no issues. No this headphone jack simply does not show up. I'm able to select either the speaker in my monitor via HDMI or the internal speakers. Yet that is all that's recognized. I even thought maybe there's an issue with the soundbar or the cable but I switched the soundbar along with the same cable to my other computer and it works fine, no issues at all. Is there any reason I'm unable to select the headphone jack or that it's not even showing up? I'm using Windows 11. | No longer recognizing headphone jack |
It appears that our issue was caused by stacking the laptops. I forgot about this thread until the reply this morning, but I had found another forum and confirmed through support that this was the likely cause of the issue. It was explained to me that there are magnetic sensors in the top and bottom halves of the laptop that detect when the laptop lid is closed. When stacked, the sensor in the lid of the bottom laptop could trigger the sensor in the base of the top laptop and shut the laptop display off as if the lid were closed. We still occasionally stack laptops for convenience and desk space, but we make sure to offset the back hinges. This has greatly reduced the number of times where we've seen the displays shut off while using the laptops. | Our organization has purchased close to 500 Latitude 5500, 5510, and 5520 laptops over the past 2 years. All 3 models have a very common issue that Dell support has never been able to diagnose, and I can't find any discussions of this issue online anywhere. The issue is that the built-in display will often just turn off while the computer is in use. We usually see this when the laptop is first booted, but since I work at a help desk, we often see this issue when a user carries their laptop to our area for assistance with a different issue. When we lift the laptop off the desk, the display will usually come back on immediately, but sometimes, we need to tilt the laptop back and forth before the display comes back on. Often, when we set the laptop back down on the desk, the display will go off again. It usually takes multiple cycles of lifting the laptop from the desk and setting it back down before the display will stay on. Sometimes, we have better luck if we set the laptop where the back end rests on a pencil where the keyboard tray stays slightly tilted toward the user. Usually, there is no detectible movement in the hinge when we are lifting and tilting the laptop, but we're still unsure whether the display going on and off is due to a sensor within the hinge or if there is some type of accelerometer in the laptop that is triggering this behavior. Another inconsistency is that this behavior sometimes will cause Windows to return to the lock screen as if the computer has resumed from sleep and requires a sign in. Other times, the display will come back on with whatever the user was looking at before the screen shut off. | Built-in display issues caused by movement |
User uninstalled the drivers. Then downloaded Realtek HD audio and Waves MaxxAudio Pro directly from Dell site. Then installed them. | Two months ago the microphone was working well. But now it sounds like a very high and missing sound. And my sound does not appear at all. I don`t know if the problem is in my laptop or if it`s just a software problem. | Vostro 3500, microphone not working well Windows 11 |
Hi, do you operate your WIFI-Router / Modem with 2ghz and 5ghz band at the same time? Do you see with what of these your troubled Notebook is connected with, or maybe switching between those? Maybe you can try this single fix and everything will work fine -> [URL] Do you only use one Router, or do you also have a expander somewhere to extend the range of your unit? If yes, do you use something called "mesh" mode, or not? Just a thought in the moment. Cheers Fullyard | Hi, I've been having problems with my wireless connection being a bit flaky. For example, dropping out, coming back, etc. However, I am also using a work laptop, a Dell Latitude 5320, which is clearly a later model than my personal laptop. And it has been fine. No problems at all. And in the identical position in the house. Any ideas ? | Wifi dropping out |
The technician came today, and installed the correct keyboard. Thanks for your assistance. | I purchased my Precision 7730 in November 2019, along with 3 years of "Next Business Day On-Site Service" ProSupport. I registered my issue with Dell Support, a problem with the keyboard and trackpad keys, on Tuesday, 16/08/2022. The technician was supposed to come on Thursday 18/08/2022. No show, and no missed calls. An engineer did come out on Monday 22/08/2022, and fixed one issue and installed a new keyboard. Unfortunately he had been supplied with a French AZERTY keyboard, and not a UK/Irish QWERTY one. He left me with the French keyboard, so that the laptop would be usable until the issue was sorted. Can't fault him, as he was pleasant and helpful. When I contacted Dell Support about the mix-up, they initially said they couldn't do anything, as the system was apparently listed with a French AZERTY keyboard on their records. I had to dig out the order quote and invoice, to show them it had been shipped with the "Internal UK/Irish Qwerty Non-backlit Keyboard", which is what I need replaced. Dell Support apologized, and said they'd have the correct keyboard sent out with an engineer. An engineer was due yesterday, Thursday 25/08/2022, but, again, didn't show up, or make contact with me. Dell Support says to just wait for his call. If I reschedule the service appointment myself, the next available date is Monday 29/08/2022, one day short of a fortnight from when I initially raised the issue, assuming someone actually shows up, that is. My question is how long will it take to finally get the issues raised sorted? I've sent 12 emails so far about this issue, and it still isn't sorted. The next day on-site service hasn't proved to be next day. If the correct parts had been shipped out directly to me, I could have fitted them myself, and returned the faulty ones. This doesn't exactly inspire confidence in Dell, or its ability to support its products. | Precision 7730, 10 days so far to replace a keyboard |
Hi, Thanks for the reply. I have not purchased the laptp so don't have the service tag. I will purchase a new laptop upon the concern is solved. Thanks a lot for your help. Yu Qing | Hi, Any one can let me know if I buy a new Precision 7770 mobile workstation can use RAID 0 to config 2 SSDs with SED function? The reason is that company policy that all hard disk must have SED. I want Disk 1 and Disk2 can use RAID 0 to increase disk speed for large scale simulation. Another Disk (Disk 3) for data storage. Thanks a lot. Yu Qing | RAID 0 for 2 SSDs with SED |
[NAME] XPS 15 9500 systems that do NOT have an NVIDIA GPU are only designed for 90W, so if you have an Intel-only configuration, you would be fine. But otherwise, if your system is designed for 130W, then no you're not going to be able to run it at full performance from a 90W source -- otherwise Dell wouldn't have needed to design the system for 130W. The symptoms you're most likely to encounter are slower battery charging and throttled CPU and GPU. The system would be unlikely to drain its battery while connected to that source, because most systems will throttle performance in that situation in order to operate "sustainably" rather than operate in a way that would cause them to potentially die even while connected to power. That said, there are some other systems -- like the XPS 17 9700 and certain gaming systems -- that use "Dell Hybrid Power", where the system actually IS designed to potentially drain the battery even while on AC power during heavy load periods. I think that's a lame design and that Dell should have simply shipped the system with the power source it requires rather than using an undersized power source and using the battery to pick up the slack when needed. That imposes needless wear on the battery, and if you have a long-running intensive task, then your system will eventually throttle if you drain your battery low enough, AND you might end up with practically no remaining battery life whenever you do finally disconnect from the power source.Anyway, in terms of a solution, the only options are either Dell's 130W power source or one of Dell's docks that are rated for providing 130W over USB-C/TB3. Since you're dealing with an XPS 15 9500 and also a 4K 60 Hz display, the only dock that would provide 130W and allow 4K 60 Hz output from that system is the Dell WD19TB. The regular WD19 can also provide 130W if you order the version that comes with a 180W power source (rather than the 130W version that only passes through 90W), but it can only support a single 4K 60 Hz display when connected to a system that supports DisplayPort 1.4/HBR3 over USB-C, and the XPS 15 9500 only supports DP 1.2/HBR2. (The specs page that as of this writing claims DP 1.4 support is available from the non-Thunderbolt port on the right of the system is incorrect.) By comparison, since the WD19TB uses Thunderbolt 3 rather than USB-C, it would allow you to run dual 4K 60 Hz displays if you wanted. But as of this writing, Dell doesn't have any USB-C displays that provide up to 130W. And since 130W is above the 100W max of the official USB Power Delivery spec, you're not likely to find 130W support on any non-Dell products at all. Dell did something proprietary on some of their systems, docks, and power adapters to support 130W over USB-C/TB3. | Hi, I think I might know the answer to this question, but I would like to confirm. I'm set to purchase the U4320Q monitor that includes USB C input; however, part of my intention is to use a single USB C cable to deliver video and receive power to the laptop. I read in the tech specs that the monitor only delivers 90 watts of power and ofcourse the full power of the XPS requires 130 watts. Will the laptop be able to run with full performance in this configuration (and maintain enough power to make it through a day of work?) Is an alternative available outside of using the power adapter that came with the laptop? | XPS 15 9500 and U4320Q monitor - USB C Power Delivery |
Status update, the service was completed and the system is working correctly now. | We got a computer for my child to take to college. She tells me that after the computer goes to sleep, it will no longer turn on. She urgently needs to use her computer for school work, please advise. We tried: She needs to use it for school work. Can anyone help, please? [IMAGE][IMAGE][IMAGE][IMAGE] | m15 R6, will not turn on after sleep |
Some people keep loads of large media files, so they need more storage. If you don't need that much storage then, yes, use the SSD for both Windows and your data files. As for "copy everything to new the SSD", if you mean to backup the existing drive and restore to the new SSD or do a clone, I would recommend a different approach. Your computer is five years old, so I think a clean install would be beneficial. That's what I would do and what I have done on many laptops. Make a full disk backup of the current drive to an external drive. Remove the HD and replace it with the SSD. While you're in there, it would be a good idea to clean the fan and heat fins, replace the thermal paste and the CMOS battery. That may be more work than you wanted, so I'd understand if you want to stop at installing the new SSD. Using Microsoft's Media Creation tool, download a Windows installation ISO to use with something like Rufus to create a bootable flash drive. Or, let the Media Creation tool create the flash drive directly. Boot from the flash drive and install windows from scratch. After setting up Windows, you'll have to install your applications, so be sure to save any licence keys before removing the HD. | I have an old Dell 7559 that is a pretty good computer still. I just bought a 1TB SSD hard drive ( Samsung SSD 860 EVO M.2 2280 1TB 1.0TB SATA III) I plan on installing to speed her up a little. I'm now realizing the old HD will stay installed which is a 1TB as well. I am thinking it would be best to copy everything to new the SSD and just run completely off of that? Data and Windows. I notice a lot of people are using the old HD for storing data and the new SSD for just Windows, that's what I see in the youtube videos. Would it make sense to copy everything and then erase the old HD and maybe use that as a back-up image in case of SSD failure? Any recommendations? I'm just trying to figure this out before the parts come. Thanks! | Dell Inspiron 7559 Upgrading hard drive, help please |
Try to avoid getting that on your hands. Parts-People here are usually the go to site, but they appear to be out of many of the displays at this time. | So I have a Dell 7559 UHD 4k touchscreen. Was a nice screen until it started "bleeding" liquid out. Now it is slowly fading away and I'm using remote monitors. Been looking for a replacement. 53fc4 P/N. Ebay ones are like $350. Ones from China are like $250 but can't tell if they are scam sites or not. Anybody have any luck finding a source??? | Dell 7559 UHD Touchscreen leaking, anybody find the replacement part reasonably
priced? |
Thanks to both for posting. Ground straps are definitely good. I have seen too many blown chips while working in electronics. Personally I use an ankle strap as it is easier to keep it out of the way. Turns out it was not memory but the power supply as suspected. So even though it showed the 19.5+V on my DMM it could not deliver enough current to run the laptop. I rigged up another supply but laptop complains it cannot detect the type, etc. So I need another brick. Would like to use something besides the Dell brick but may have to use one of theirs for the sensing problem. Luckily the ram swap took little time. | Latitude E6520 I would like to reseat/clean/move the ram in this computer to see if it will fix boot problem. I would like some manuals or instructions for locating and accessing it. The Dell page I found is for towers not laptops. Thanks, John | Reseat/move ram - Latitude E6520 |
Is it just the browser or it's slow overall ??? Like reboot times? other apps closing/opening time ? Since you have a backup computer I would go for a Factory RESET with latest Dell image. F12> Supportassist OS Recovery > RESET > RESET and update. If it's just the browser issue, try disabling/enabling hardware accelaration and update the browser. For updating browser : chrome://settings/help For disabling/Enabling hardware acceleration chrome://settings/?search=hardware One last thing Open Killer Networking center/Killer control center and disable all enhacements : | Hello, I have buy This Dell XPS 13 one year ago, It was working almost fine, but recently it speed become very slow when I was edit my WordPress blog. The device itself nice and cool but Last week it really disappoint me. i checked my internet connection many time reset my modem but the same thing again happen with me after multiple try. I do not open lot of tab at the same time, only 3 to 4 tabs has open while working. I have an extra laptop (lenovo thinkpad 12), I try work on it and it was working speed was like a fighter jet plan. I need to use lot of plugin to customize my blog which I think can be heavy or put extra load in it. I have a list of multiple blogs which I try on it and it become extremly slow. Is there any issue with Dell XPS 13 and something else like setting? I don't think Dell XPS has something wrong, But I need your help. Thanks. | Dell XPS 13 working slow during work on my wordpress panel edit |
Thanks all. It turned out to be the power brick. | Laptop will not start with or without charger. When the power button is pressed it lights for about a second and goes off and the charge light blinks once. I suspect the charger but don't have another one that fits. It is putting out 19.6 and 4.5V measured with a meter but that is at no load. I removed battery and held power button for 30 seconds, re-installed. No change. Charge indicator blinks 1 second, 1/2 second, then about 1/8 second. Waits and repeats. Is there a list of blink patterns available. Laptop has been powered off and power disconnected for 6 months. Thanks, JH | Charger blink pattern |
That's an M.2 SATA drive. Your system will take either SATA or NVMe; the latter is faster. Anything in M.2 2280 that physically fits should work -- the capacity should not pose an issue. Samsung, WD, and others all make well respected SSDs. The manufacturer of the drive you have (Lite-On) no longer makes SSDs -- though they spun off the SSD business to Toshiba, which then spun off the business as Kioxia. ' | Hi, I'd like to upgrade the SDD drive im my laptop to the best possible option but I can't determine what interface (M2 SATA, M2 PCI) I have and what is the maximum storage capacity supported by my laptop. Could you help me to figure it out? According to the Latitude 7490 specification this model was manufactured with the following storage options: - 128 GB M.2 2280 SATA SSD- 256 GB M.2 2280 SATA SSD- 512 GB M.2 2280 SATA SSD- 512 GB M.2 2280 SATA SED SSD- 128 GB M.2 2230 PCIe SSD- 256 GB M.2 2280 PCIe SSD- 512 GB M.2 2280 PCIe SSD- 1 TB M.2 2280 PCIe SSD [URL] My current SSD: [IMAGE] Zoom on the interface: [IMAGE] | Dell Latitude 7490, sdd upgrade |
Status update, customer worked with Dell Support Team to manually install BIOS using a USB key. | Today my laptop froze (Latitude 5520) so I had to force shutdown by long-pressing the power button. After booting, a "BIOS Update" dialog box was shown, saying I must update to firmware version 1.20.0. I clicked 'No' and it closed. [IMAGE] I thought to myself that I haven't shutdown nor rebooted my laptop for a very long time so I took this chance that no work was opening to update the Windows. Windows Update installed a few patches and also installed "Dell, Inc. - Firmware - 0.1.21.0" as well. After everything installed, Windows Update prompted me to reboot so I did that and the laptop entered the firmware update screen. It finished without any errors. After Windows booted this time, the same "BIOS Update" dialog box was still showing despite the laptop is already running that version. I thought if I click "Yes" this time, it would realize that the current version is running and the prompt would go away. I was wrong. After clicking "Yes", it rebooted and entered the firmware update screen again, flashed firmware again without error. After booting this time, the dialog box was gone, but I was greeted with Windows notification that I needed to restart the computer after installing BIOS. I checked Device Manager and it has a yellow warning at "System Firmware" and says I have to restart. [IMAGE] [IMAGE] I restarted my computer again, no firmware update screen this time. But after booting, the same "BIOS Update" dialog box is shown again, prompting me to install the older BIOS. If I click "Yes" here, it will reboot and enter the firmware update screen again and the warning in the Device Manager will be gone, but the "BIOS Update" dialog box will show again. I went through these steps a few rounds now and it's not going away. I have even downloaded the BIOS from Dell Support and installed it but the dialog box is still here. Dell Precision 3560 and Latitude 5520 System BIOS | Driver Details | Dell US I suspect that Dell has its background BIOS checking system and it downloaded BIOS v. 1.20.0 and asked me to install at first which I declined. Then Windows Update installed v. 1.21.0, but the old Dell BIOS update doesn't know this and still want me to install it even though I have a newer version. Please suggest the solution to get rid if this dialog box. Thanks. | "BIOS Update" dialog keeps showing even I have latest BIOS |
WD22TB4 for Non-Thunderbolt systems can only do 4k 30hz. you need a notebook with thunderbolt port to fully utilize this dock. You have over spent for this Latitude 5490. If you are planning to use this notebook for long Get something simple like D6000 which will let you do 4k 60hz. Alternatively you can use a type C to HDMI cable to get 4k 60hz., Since you only have 1 type C port you won't be able to use the dock. [URL] | I have a setup with both a Latitude 5490 and the WD22TB4 dock. I'm trying to connect it to UltraSharp U2723QE monitor, but I can only get 4k30, not 4k60. I also have an old XPS 15 which can output 4k60 through the dock since it has a thunderbolt port, but I guess the Latitude doesn't. Is there any way to get 4k60 on my monitor through the dock? | 5490 + WD22TB4 = 4k30. Any way to get 4k60 (single external display)? |
Update = Resolved After DELL-Cares agent setup a part replacement. | We have a Precision 7550 that the screen works in the bios and screen tests and when you first reimage windows, but once you restart the laptop after a windows install the screen shows the dell logo on boot up but then goes black and does not boot into windows. If I connect the computer to an external display, the external display shows and the laptop screen is not recognized. Any ideas on how to fix? | Precision 7550 screen not working after restart |
Intel's specs for that processor say that it supports DDR4-2666. They don't list DDR4-3200 as supported. Even if you could use DDR4-3200, the Crucial sticks have higher CAS Latency than that of the DDR4-2666, so we need to calculate the true Ram Latency to compare them. The Crucial DDR4-3200 has a CAS Latency (CL) of 22. The calculated Ram Latency is 13.75 nanoseconds.The Crucial DDR4-2666 has a CAS Latency (CL) of 19. The calculated Ram Latency is 14.25 nanoseconds. That's not a big difference. For tasks that use multiple cores of your CPU, there may be a slight difference in performance. For GPU rendering, it may not make much difference. So, if you could use the DDR4-3200, for most tasks you wouldn't see a noticeable improvement over DDR4-2666. And, Intel says your processor supports only up to DDR4-2666, so if you installed DDR4-3200 it would underclock to 2666 anyway. Go with DDR4-2666. | Hello. I am thinking about upgrading my RAM to 16GB and I want to buy the highest MHz RAM that my laptop can support. But I don't know how much MHz my laptop can support. This website shows the supported configurations and all of them are 2666MHz. However, when I look at Crucial's website, It says my laptop is compatible with 3200MHz RAMs. Is there anyone who can help me deal with this issue? | Dell G3 15 3590 RAM Upgrade |
See above. Yes, it's technically possible - but it's like replacing the screen on a cell phone. The odds of breaking the outer glass when removing it are very, very high - meaning you'll wind up having to replace the entire unit anyway. And even if you CAN get it apart, you then have to glue the assembly back together without creating a mess. Translation: if you've done it before and are certain you know exactly what you're doing, you may get it to work. Practically speaking, replace the entire assembly. Odds are very high that's exactly what you'll wind up doing in the end anyway, either for aesthetic reasons or because you break the very flimsy outer glass in trying to pry it apart. These assemblies are put together by a robot on an assembly line -- they're not designed to be easily repaired by human hands. | I have an inspiron 7559 with the UHD touchscreen. I suspect the screen is cracked, it's leaking LCD fluid and starting to fuzz out. I want to replace it with a FHD screen but would like to know if I need to replace the entire LCD assembly or just a FHD screen replacement is required. Reason for asking is to clarify what was mentioned in this other post, "The UHD screen resolution is 3840 x 2160 and comes only with a touchscreen. You would need to change the entire LCD assembly." [URL] | Inspiron 7559 screen replacement |
You either need to reset the setup to disable IRST (RAID), enabling AHCI mode -- or you need to pause the Windows installation to insert the IRST driver from a flash drive. F2 at setup to change the drive from IRST/RAID to AHCI mode, or the driver here: [URL] | Hi, I do have an issue where the XPS 9510 was not detecting the SSD. I see in BIOS that SSD is OK. I try to run a supportassist OS recovery but it says: "either WLAN or LAN Network is enabled". I go back in BIOS WLAN is ON.I then try to load default config, but that does not fix the issue. I try now to reinstall BIOS from USB but the "select file" never opens. Please help me reinstall my windows! | BIOS Corrupted? |
FIXED BY INSTALLING THE LATEST DELL UPDATE APPLICATION 24 AUG 2022 VERSION. IT UPDATED THE LAPTOP'S INTEL I/O DRIVER. AND IT FIXED MY AUTO RESTART ISSUE. | I'm thinking that this is a BIOS ISSUE but could not currently downgrade, due to bios not supported whenever I try downgrading to bios ver. 1.2.10 or below. I installed the latest 1.5.0 bios to the laptop thinking that it would fix all this issues, but it started this booting up automatically after 10 seconds of shutting down. Another observation is whenever I plug the wifi card and plug in the laptop battery or AC ADAPTER. The laptop boots up automatically without pressing the power on button.Things I have done:1. (UEFI) Installed latest version of Windows 10 OS 21H2 - issue still there2. Turned off Fast boot on power management options - issues still persists3. SFC Scan - still having issues4. Replaced CMOS Battery with a brand new one.5. Changed to Legacy Boot and installed Windows 10 OS 21H2.6. Changed brand new wifi card. - issue still there.7. Disabled allow wake timers.8. Disabled Network Card from power saving9. Disabled automatic restart incase of system crash.10. Removed Intel Management Engine Interface.11. Run Diagnostics Test on BIOS - Everything Passed12. BIOS RESET TO DEFAULT13. BIOS RESET TO FACTORY SETTINGS. I'm open to any suggestions and would be glad to reflect which one worked. | DELL 15 5567 RESTARTS AUTOMATICALLY 10 SECONDS AFTER SHUTDOWN |
Hi, usually you will have a ticket being created along with an email notification. If i were you, i would chat or call Dell again regarding this matter. I dont want to blame anyone, but it is unsusal that there is no service request being available within 1-2 hours after your inquiry. | I had a lengthy chat with Dell yesterday (8/23/2022) concerning the above referenced S/T and it was decided a repair request would be initiated. I have not received the 'repair request' email as of yet. Please advise. Thank you. Ellin Bursese | Hinge break Inspiron 15 3000 |
Update = Resolved-After completing troubleshooting, a DELL-Cares agent setup a part replacement. | Hi I bought Dell Inspiron 5406 2n1 i7 laptop. It has a fingerprint reader but in windows sign-in options it says 'we couldn't find a fingerprint scanner compatible with windows hello fingerprint'. When i open the Device Manager there are 2 USB Serial Bus Controllers were not working. I have attached the Screenshots. At first i tried to disable and then enable them but the same error again came saying "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". There are also one HID Sensor Collection V2 not working the same way. But when i disabled and enabled it. it worked but this universal serial bus controller does not work this way. Sometime i just let it disable for some time and then enable it, it works but after some time it again comes. Please help me i am not sure what causing this problem. Thank You. [IMAGE][IMAGE][IMAGE][IMAGE] | Fingerprint reader not working in Inspiron 5406 2n1 |
Both USB C ports support Display ports as well as Power delivery. So they should work exact same way there is no need to change anything in bios. Unfortunately, both ports are on Motherboard and repairs would be expansive (Entire board) | I'm using the USB-c port to connect my 5490 with a Dell 3422 monitor and provide power. After one year the contact get's loose more and more and I need to wiggle the cable to get a connection. Looks like the USB-C port at the laptop is worn out. Two questions about this: 1. Is it possible to repair / replace this port without a bigger repair action - then I might utilize the Dell support for this to do this at my home. 2. Can I somehow use the second USB-C port for the time being for power and monitor? Plugging in the cable does not do anything - but maybe I can switch the USB-C monitor+power function somehow in the BIOS? | How can I use the second USB-c port for monitor connection? |
Your G5 15 5500 came with DDR4-3200 RAM. Your Inspiron 5579 came with DDR4-2400 RAM, which is a lower frequency (slower). You could put the G5's RAM in the Inspiron and it may work. Ideally, you should remove the RAM that is currently in the Inspiron, as mixing RAM brands or speeds is more likely to encounter issues. If the DDR4-3200 works in the Inspiron, it will automatically underclock and run at 2400 frequency. Whenever handling RAM and touching internal components, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. I know many people do such work without this, but it's a cheap and sensible precaution. | Hi I have a "Dell G5 15 5500" and an "Inspiron 5579", I want Upgrade both laptops RAMs, Can I use G5-5500 RAM (speed 3200) in Inspiron 5579 (speed 2400)? I will appreciate to help in this regards? E.Fatemizadeh | Ram Speed Compatibility |
Hi [NAME] it seems that the old (2018) Alienware 17 R5 motherboard's 2.5-inch SATA III bay interface is incompatible with the SATA III 3D-NAND interface on the ADATA SATA SU750 which has the Realtek RTS5733DMQ DRAMless, two-channel controller. Adata Ultimate SU750 SATA SSD Review: Not Quite The Ultimate SSD - Tom's Hardware | Tom's Hardware (tomshardware.com) There is no obvious Intel CPU 8th Gen motherboard firmware driver fix. Advocate contacting ADATA to see if there is a SATA III 3D-NAND DRAMless interface work around, or perhaps you have a bad ADATA SATA III SU750 that should be replaced under their five year warranty. | I'm attempting to replace the sata hdd with an ssd, and it's detected in bios, but when windows boots up, it's not found. I can swap back in the hdd and it shows up fine. Thanks for assistance. | 17 R5, doesn't recognize SATA SSD in Windows |
NOPES this is an issue with SupportAssist's latest built. I have a case with their level 3 team and they have confirmed these false error messages will go away after next release of version 3.12 Until than you should ignore these errors and do hardware checks via F12 > Daignostics | I keep having error code D0702 whenever I run Support Assist Hardware Scan manually. I've done this today with either Ethernet enabled and active or with wireless enabled and active and with Airplane mode disabled. Usually I just re-scan with out any settings changes and the error miraculously disappears. Today I've done 5 scans and all return this error. Is this a problem with numerous bloatware that came with the laptop? | SupportAssist error code D0702 |
Then as a workaround until they release a newer version for you to test, uninstall AWCC 5.5.9.0, restart when done. Install AWCC 5.5.8.0. If AWCC 5.5.8.0 works, then I would stay on that working version. | I removed and reinstalled everything 6 times already: app, components, appdata, programdata, regedit, full wipe. When I download AWCC's NEWEST downloadable version it already says after installing that an update is available, which then always fails because it got interrupted (?) I can't do anything with this problem, and this must be it, before the "update" came up everything worked correctly. Wanted to include the install log, but clicking on "Updates available" in AWCC doesnt even do anything now. Thanks in advance, Levi | AW610M, AWCC not working, ASUS ROG Zephyrus G14 GA401 |
Hi [NAME]-Neves did not find Dell community vote feature for you to enable. There is no way to contact Dell Developers using this user-to-user forum. You should visit your online Dell account and create Service Request. | If you enable Windows feature Virtual Machine Platform, AWCC Fusion stops working, having to remove the feature. The issue is this feature is needed for WSL, which I use for work and study. [IMAGE] | m15 R7, AWCC Fusion, Virtual Machine Platform no go |
Welcome to the Dell Community [NAME] 3 Do not try to install the Bluetooth card from the factory. Just remove the WiFi card installed and replace it with an Intel 6235. Is the card installed an Intel 6205? After the 6235 is installed the Bluetooth part of the combo card will not be seen in the BIOS. But W10 will see it and apply all drivers and updates. Let me know if you have any questions about the E6420 XFR. [IMAGE] I have refurbished hundreds of them. Best regards, U2 | I've found a couple threads about this but not a definitive answer. Want to add Bluetooth to a 6420 XFR that was not so equipped from factory. One thread mentioned a combo WiFi card was needed but I've found no source or part number for such a card. But there are standalone Bluetooth cards/cables listed for this model and advertised as pulled from a working 6420 XFR. My questions are - does this model actually require a special WLAN combo card (?) or does the (advertised/pictured) standalone card work. If the pictured card will work, where does it install? The service manual makes no mention of location in the machine. Seems I read somewhere it's under the palm rest. (?) [IMAGE] | 6420 xfr Bluetooth |
A picture would greatly help. Many times, the options ordered when new will determine what ports and port types are available. Likely this is the case and its a cover for a blank (not used) option. D420 rear panel, from Dell users guide: [IMAGE] | ok so on my latitude D420 on the side of the back with all the ports are it has a black square and its plastic it's just plain black it's not a port ether what is it? | the black rectangle |
Please read the Dell USA hinge/hinge assembly policy. Per the Policy: If the laptop hinge or hinge assembly fails while inside the purchased warranty period;* If still under warranty, click the "Get help now" icon on the right side of the screen to start a live chat session* The Get help now agent will first verify the Service Tag purchased warranty and ownership. Then they will troubleshoot with you. They will investigate the issue to verify that the failure was not customer caused damage, abuse, misuse, or accidental damage. At our discretion, Dell may or may not replace the hinge and/or the hinge assembly, or any other plastics, depending on the findings of the investigative process* If the system is covered under the additional Accidental Damage Service, the hinges may be repaired 1 time per calendar year However, if the laptop hinge or hinge assembly fails outside of the purchased warranty period, or is a result of customer caused damage, then the customer will be required to pay for the repair and parts using our expired warranty service offering. The customer may also opt to purchase the necessary parts to replace the hinges themselves or have a local technician do the work. | I am getting broken hinge problem within 4 months of buying the laptop. On contacting dell customer care I am told it is not covered under basic warranty. It is clearly a quality issue. The packaging is very poor for screen so the plastic of screen is coming out near power button. If a product does not run for one year itself then what is use to sell it. They reject everybody with name of basic warranty coverage and then tell it is not a known problem. Does anybody faced similar situation? | Dell Inspiron 14 7415 Hinge problem |
i have x17r1 and that white light shows that the microphone is muted. if you click that button again the mic will switch on. | Hi, my keyboard on my x15 R1 has that RGB feature. That works for most keys, but the "Mute key" (right side, second from top) is blank white. Is that normal or an error? Best regards | x15 R1, Mute key is white |
Hi [NAME] please click on Product Support and paste Latitude E7240 Ultrabook so that your laptop information can be revealed. When different system board installed the service tag ID will change, but seemingly your BIOS has not been updated. The old service tag ID label on the laptop would have been changed if system board (aka motherboard) changed under Dell warranty service. Please do not post private System Service Tag or Express Service Code in this public forum. This information will be rejected and removed. Forum Code of Conduct - Dell Community Paragraph 15. | Hi Have just got hold of a Latitude E7240, boots to bios, but when I put in the service tag# on the Dell site for downloads etc, it is not recognising the tag number !. cheers Spike[IMAGE] | Latitude E7240 tag number ! |
Well, it's not an installation fault, I reinstalled it again (4th time) but still was facing the same issue. But I just downgrade my BIOS and again upgraded it and it solved the issue. I think Dell G7 7500 BIOS has some technical issue because when the BIOS v1.16 had come due to the dell power manager application cant able to identify the battery and BIOS v1.17 solved it but cause some issues in the SupportAssist application, not only that I perform it 2 more times to confirm that and still got the same result(By re-installing the windows again). So technically this issue was caused due to BIOS and downgrading the BIOS solved that issue. And now the application is working completely fine. | I have Dell G7 7500 (RTX 2060, 16 GB RAM), I clean install my windows 10 and updated it correctly but after installing everything from the dell support site(Drivers, BIOS, Application, etc) the Dell SupportAssist is showing unexpected error while running the drivers and update option same happing with the dell support site drivers and update option. Is it a server error or what?[IMAGE]dell application[IMAGE]dell site | Dell SupportAssist driver update not working |
Just put it in the machine, the machine should boot from it. As a precaution you can boot to F12 with both OLD SSD and new SSD plugged in. OLD SSD will show as windows boot manager and new one with brand name. You can choose new one and check if machine boots fine from it. | am upgrading my e5550 from a 500GB to 1TB WD green ssd after i run Macrium Reflect to 'clone' the existing Win-10 drive, & put it into the laptop, what steps are necessary for the BIOS to see & use the new SSD? i read lots of "how to replace drive" stuff, but nothing says what to do next so that the laptop will boot on the new drive does UEFI automatically recognize & use it? or do i need to boot into BIOS ? | e5550 ssd upgrade steps? |
To wrap this topic up for anyone who may experience a similar problem/issue in the future: - Drive is not defective. Installed in a different machine and operating normally. - tried 2 new cables, 1 OEM and 1 eBay knock-off, neither resolved the issue(s). I can only conclude that there is a HW issue either with the port/cable interface specifically or the board in general. Immensely frustrating, but not likely worth the time/$$ to replace/repair. Thx to JOcean and filbert for the input. | Hello Community: System is the G3 15 (3500) with 256 GB M.2 (2230) SSD (main drive) + empty 2.5" HDD slot. I need more storage. I've installed a new WD Blue 500 GB 2.5" SSD into the empty HDD slot, but the system can't seem to decide if it wants to see it or not. After install the BIOS correctly identified the new drive. After boot Windows also correctly identified the drive, it appeared in the device manager and disk management console. But when attempting to initialize the drive it simply disappeared. After a reboot, it no longer appeared in BIOS or Win10 device manager. After another reboot it reappeared in BIOS and Win10 device manager, but disappeared again shortly after. After every boot it is a lottery whether or not the system will recognize the drive. Have double and triple checked the physical install and BIOS settings, no idea why this is happening. It's almost like it thinks its a removable drive that's being removed. Cable perhaps? Would appreciate your help. Thx. | Unstable SSD install - G3 15 3500 |
You can add an M.2 NVMe PCIe SSD in addition to the HDD you already have. This page from the 3500 manual has the specs. You can add up to a 2TB M.2 SSD. | hi, does anyone know if Dell Latitude 3500 can support dual storage? The current storage is SATA 2.5 1TB. I want to add an M.2 SSD. Is this possible for this model? | DELL Latitude 3500 Dual Storage |
If you don't plan on replacing the battery then I'd suggest to remove it from the laptop and discard of it properly (there are usually local collection centers or a battery store). It can be tricky removing the battery in the 13. To do it properly you have to disassemble a decent portion of the system. You can take a few shortcuts but I wouldn't suggest it if you don't have experience. If you're careful you can sneak it out without as much disassembly. It's perfectly fine left in the system but I would at least unplug it from the motherboard. You can find aftermarket batteries online for these models and they work pretty well. If you decide to remove or replace the battery then have a read of the guides below [URL] [URL] [URL] | I have an Alienware 13 R3 laptop hooked up to the Alienware Graphics Amplifier (external GPU) with a RTX 2070 inside and an external monitor. I haven't used my computer in a few months because I've been away, and when I booted it up today I got a message in BIOS that my "battery has experienced permanent failure." I clicked the option to continue, and my computer turned on as normal. It says, however, that I have 0% battery (and charging, although it never goes past 0%), but my computer's running fine. Should I just continue to use it as usual or is this gonna either damage my computer or eventually shut down? | 13 R3, battery at 0% with external GPU but still running |
Your laptop has two slots that can accommodate a total of 16 GB RAM (two x 8 GB), DDR3L-1600 SODIMM. More RAM will allow you to have more things loaded in RAM at once, and can speed up some operations as it reduces disk-to-RAM swapping. You didn't say whether it has a hard drive or an SSD. If it's a hard drive, replacing it with an SSD will make it much faster and more responsive, a noticeable difference. I recently bought a Crucial Mx500 1TB SSD for about $100 Canadian. And, you may not even need that much storage. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. I know many people do such work without this, but it's a cheap and sensible precaution. | With the last update through Windows my laptop runs very slow and most of the time can't open icons or downloaded forms. When I click Ctrl and Alt and delete, too see how much memory I am using it say 74% Can I upgrade the memory. You know put in new one. How much can I add ? That would make my laptop run faster like it used to. Please help | I have a Latitude E5540 laptop that was upgraded to Windows 10 64 bit. |
Reporting that I found the solution to this problem. When I updated the Intel AC 3160 WiFi adapter's driver from the Dell Support site, the problem was fixed. When you download & install this latest driver and look in Windows' Device Manager under Network, you will see the driver's version as 18.33.17.1. If you ask Windows to update the driver, it probably will tell you that the latest driver is already installed. It is necessary to download the driver from the Dell Support page for your machine and have it install the latest driver. | Having upgraded the Xfinity Internet Gateway device to the new XB7 unit, I now do not see my WiFi SSID. All other units that we use in the house can see the SSID, but not the Inspiron laptop. Has anyone else seen this issue? Does anyone have any suggestions of what to try to fix this? | Inspiron 5755 WiFi cannot connect to latest Xfinity Gateway |
Released today: Intel Iris Xe/UHD Graphics Driver 31.0.101.3301, A03 26 Aug 2022 - Fixed the issue where the 4K video lags after system is resumed from Sleep mode. Hope I'm not premature in marking this as a solution! | Hi, This has been discussed at some length on Reddit, e.g.: [URL] [URL] 4K video (e.g. Netflix from Edge browser) and Windows animations stutter/lag after a few sleep/wake cycles. The iGPU is maxed out. The reports suggest this is because power management has prevented the iGPU clock from ramping up beyond 100 MHz. I've had two 9520s and seen it on both from new. Is there any firm resolution? | XPS 15 9520, stuttering 4K video and Windows animations after sleep/wake |
SO ... left the laptop alone for a few days and it healed itself, kind of. Without doing anything other than disabling the HID-compliant touchpad and rebooting, the touchpad now works for basic functions. It will move the cursor and click, but it will not do gestures. And if I check, Gestures are not available under Touchpad, which I attribute to the driver being Disabled. I am NOT going to mess around with the driver right now, it is working and that is enough. At some point I will uninstall and re-install the driver, but that is for another time. So, SOLUTION, Disable the device under Device Manager->Human Interface Devices->HID-compliant touch pad->General. | I am pretty sure the touchpad on my system is bad so I want to replace it. My question is, is a 5590 touchpad the same as the 5587 ? If not, what is the correct part number for a 5587 ? (The cursor on my system keeps moving randomly around the screen, click on things randomly and making the system unusable. I disabled the touchpad and connected a mouse and it appears to be working okay. When I booted to Bios mode it still acts crazy, so I assume the touchpad was enabled in that mode.) | Need G5 5597 touchpad replacement info |
You need to contact Dell support. | Hi Team, Webcam is not working for Inspiron 15 5518 , i would need your help to address this issue. My Laptop has warranty. Please let me know if you would be looking any further details. I have bought this laptop around in Mar 2022. I have tried to install drivers but no luck. I am staying in Tunbridge Wells, UK. Thanks | Webcam is not working for Inspiron 15 5518 |
There are some complete assemblies for sale as well. [URL] | Hi all - my G15 5510 laptop was dropped in a way that not only broke the LC screen, but also snapped the LCD assembly (basically, the top half of the clamshell) in a way that makes it impossible to close the laptop. The computer itself still works fine, in the sense that when I hook it up to an external monitor I can still use it without issues. But I would like to find a replacement LCD assembly to once again have a fully-functioning laptop. thanks! | G15 5510, dropped, need replacement LCD |
I verified with some 65W USB PD charger: It is charging but OS tells me that it is charging slower... During boot, its also mentioning that it will charge slower. But that message can be disabled. And yes, its really slower: With ~90% CPU it took ~1h from ~30% to ~70% | Hi, is it possible to use the Latitude 5401 (or similar) with a 65W PD charger? E.g. with the P2421DC or P2223HC monitor. It is listed at the 90W Type-C AC Adapter but not at the 65-Watt USB-C Adapter. Will it charge the battery? Will it throttle down? | Latitude 5401 (or similar) compatibility with 64W charger or PD monitor |
Turns out that the added Acronis Cyber Protect Home Office was the fault for slow Ethernet speed. | New Latitude 5521 Ethernet speed ~ 400-500 Mbits, lower than connected to WiFi. I have a 1 Gbits internet. Other PC (old Lenovo) shows Ethernet speed ~940 Mbits when connected to the same socket. Any help? | New Latitude 5521 Ethernet slow |
[IMAGE]Dell G5 15 5590 with Base cover removed Dell G5 5590 Removing the SATA drive | Dell US Dell G5 5590 Removing the M.2 NVMe solid-state drive/Intel Optane | Dell US | Latop suddenly crashed most likely due to overheating, Windows said the hard drive was not detected, so I opened the laptop only to be unable to find the hard drive. The case is there with nothing in it. It worked fine an hour ago. Every video tutorial i looked up had the hard drive under the case in the bottom right, but mine isnt there | DELL G5 5590 Hard drive literally not there |
Update and solution I was so close... the only thing which was needed was to run the older update utility with the "/f" parameter. After that firmware has been downgraded and I can run 4k[NAME] again. Thanks for nothing! | Hello! This is my very first post here, so please let me know if this is the correct category... I have a Dell WD19TB docking station. Till today everything was fine. After running DellDockFirmwarePackage_WD19_WD22_HD22_Series_01.00.09.exe the station has been upgraded. But after that I cannot run 4k with 60Hz. Max is 30Hz (I have also option 50Hz, but after picking that, monitor goes black with information "no DP signal"). I have contacted Dell support, they told me that this is a known issue, but to create a ticket they want me to provide Dell order number, which I don't have, as I have bought a used docking station. Is there any chance to perform a firmware downgrade, or do we know when this issue will be fixed? Thank you in advance,Przemek | WD19TB after firmware upgrade not able to run 4k with 60Hz |
Hello, You can't change the graphics card of a laptop impossible. | i would like change my graphics card in dell g3 3579 currently its having gtx 1050 which graphics card are supported | dell g3 3579 graphics card update |
The 9700 has 2 SODIMM slots so to go to either 32GB or 64GB, you will have to buy a kit of 2 RAM modules and remove the existing RAM modules. You need DDR4 2933 RAM modules and any Quality PC shop can do the upgrade. The specs for the 9700 are listed here. One more suggestion. The most compatible RAM for Dell can be found at Crucial. The page for a RAM upgrade for your system can be found here. | I want to upgrade my 16 GB RAM XPS 7900 17" to 32 or 64 GB RAM - KRVFX DIMM,8GB,3200,1RX16,16,DDR4,NS 2, Intel(R) Core(TM) i7-10875H CPU @ 2.30GHz 2.30 GHz 1. Do i order 2X16 for upgrade to 32GB and remove the existing ram? What would be my best approach here? What specs do I need to look out for in buying ram? 2. If I go to 64GB ram, would I need to upgrade other components to support? 3. Would love to have a professional install it, any chance Dell offers those services in major cities? | XPS 9700 17 RAM Upgrade |
I solved this problem using for PCI example , in device manager > right click > update driver > browse my computer for drivers > let me pick from a list > Intel > System Devices > Intel > PCI Controller | Hello, I am trying since couple of days to solve problem that I see in device manager. next to "Mass storage controller" , "Broadcom USH", "PCI Serial Port" I see yellow triangle error icon. I already tried to uninstall, disable etc. in device manager but without success. How to solve this problem? I cannot find any related driver that I can install My laptop: Dell Precision M4600System Windows 10 | Missing drivers for mass storage and PCI Serial Port |
Hi GidaTheGoodWitch Yes! Coincidentally I have jsut solved my moths of Bluetooth woes, I could use my Bluetooth WH-1000MX4 headphones with all other PCs, just not my AW R1 2014 after I reinstalled Windows. The fault seems to be with the awful Broadcom BCM20702 Bluetooth 4.0 +HS USB Device. My solution was to purchase a TP-Link Nano USB Bluetooth 5.0 Adapter (they're around £10) and problem solved. All I did was disable the Broadcom device in Device Manager, then plug in the USB TP-Link Nano, I connected my headphones and they connected with Setero straight way and listed 'conected voive, music' as they did pre my Windows install. I got really down trying to solve this, I spent a lot of money on these headphones and they worked on both Stereo and Hands Free Audio before I reinstalled Windows. I tried everything [URL]#M12519 [URL] [URL] Hence I am now very happy that it is solved. I really hope this helps Peace n love Nick | Hi guys, I've been struggling to understand Bluetooth on my 2014 17 R1 for the past two months. I reinstalled windows and entered my service tag and downloaded an installed all the drivers but my Bluetooth headphone WH-10000MX4 would never connect in Stereo, only Hands Free. They did not show as a Stereo Bluetooth Headphones in [Playback Devices]. I have since reinstalled windows a couple of times and still the same, so I think it's a driver issue? My question is does anyone know how the Bluetooth drivers work on an AW 17 R1? There seems to be a lot of Bluetooth drivers from different companies and I can't figure out which ones are needed and which control the Bluetooth Stereo Headphones behavior. There's 31 drivers in total and the below seem to be related to Bluetooth 12 Intel 7260 Bluetooth driver14 Broadcom Wireless BCM4352 Bluetooth Driver15 Intel Wireless 7260 Wi-Fi and Bluetooth Driver18 Qualcomm Killer Wireless-N1202 BT Driver I numbered them 1 - 31 in order or release for my install If anyone can shine any light on this I'd be very appreciative as I'm going nuts trying to sort it! Thanks Nick [IMAGE] | 17 R1, Bluetooth drivers (Headphones Stereo) |
Use search.You have two options for solving the problem before you lose your discrete GPU:1) Uninstall SupportAssist from your laptop. After uninstall, reboot.2) Disable some services related to SupportAssist. Reboot. [URL]#M53166 [URL]#M53793 [URL]#M53973 [URL]#M53533 | this happens 2 or 3 times per hour, sometimes at idle and others when im playing. I have an Alienware 17 R2 , after using it for some time, it suddenly freezes for 2 to 3 seconds and the CPU Fan start rotating at full speed and then everything returns to normal. When frozen, the mouse does not respond, keyboard does not react, audio crashes also, etc. This process happens for just a few seconds, and always starts with the CPU FAN start rotating at full speed then stoping and then the same thing with the GPU FAN . As i said before even if laptop is idle and nothing is being done, this happens. Is there something wrong with my CPU Fan or is this some kind of programmed test running in the background that I am not aware off. | 17 R2, random freezing with CPU and GPU fans at full speed |
Update the drivers (the one you want) Run windows show/hide update troubleshooter and hide all updates which says Intel [URL] You can do more, Run > sysdm.cpl > hardware >. device installation settings > no | Hi guys, I had one problem. My system had installed Intel® Driver & Support Assistant as a utility on Intel driver update notification. But, after the update of the latest driver by Intel, Windows always replaces the old driver for this machine. How do I stop W10 updating the old driver? Thanks. [IMAGE] [IMAGE] | 5290 2-in-1 Display Driver |
OK, I seem to have solved the problem. I moved ALL Dell folders to an external drive (I didn't want to just delete them of course) and then - without any Dell folders on my laptop - the installation finally completed successfully. Now the folders are back too after the installation. I had deleted everything recommended in threads, but apparently something else was interfering. | Hello, I had a problem yesterday checking drivers and running other tests because SupportAssist was not working properly, so I decided to uninstall and reinstall it (as an administrator of course), but installation fails every time, and I have done everything I have found in threads and in the video (deleting folders, entries in the registry etc.). I even tried in safe mode with networking, but it still failed. The BIOS is up-to-date too. I still have Dell Update in Control Panel (not mentioned in threads about SupportAssist installation failure). Should I uninstall it too? I have really done everything indicated in threads. Anything else I can do? Thanks. | SupportAssist won't install |
I hardly think there is such setting in Dell or non Dell product. Most modern Laptops use Windows precision drivers and Manufactures no longer control the Touchpad. This is an old model and still uses dell drivers released 2 or more years ago,. If look at product support page there are in total 3 touchpad drivers/app listed, I would suggest try all of them and see any one has such an option, also try increasing sensitivity as well. [URL] | I recently purchased a 'renewed' Dell Latitude 5580 from Amazon. Everything works great, except for some unusual behavior when I try to zoom on a webpage (Chrome, Edge, Firefox) using pinch/zoom. The expected behavior (as it does on my Latitude 5500 and my HP) is to zoom in, or magnify, the web page. But on this laptop, when I pinch/zoom, it just increases/decreases the zoom level in 10% increments, as if I'm pressing CTRL and +/-. I've tried removing, reinstalling the latest touchpad and display drivers. All other drivers a up to date. Is this behavior configurable, of is it a limitation/function of the hardware? Thanks for any help, Mike | Touchpad pinch zoom behavior |
Hi again. I have an update. After a lot of testing, I discovered that this annoying issue comes from the KEYBOARD. Basically, the keys are resonating to certain frequencies such as human voice on zoom, which produces this horrible crackling. I have the standard keyboard. Do people with the CherryMX keyboard experience the same issue please? | Hello, I have received a x17 R2 with what is apparently an extremely common build defect: the left-hand internal speaker is vibrating against something, which makes a crackling noise on certain sound frequency bands at mid to high volume. A Dell technician came today and installed new speakers, but the issue persists (albeit with a marginal improvement). Should I ask for a replacement machine? Is there a known fix that really works for this issue? Do all x17 R2 machines have this defect? Thanks! | x17 R2, crackling speakers |
Update 2 I decided to remove all the Dell Support software as I was seeing it show up in the event log and seemed to be waking my machine up at inappropriate times. So far so good. Only been a week but system is performing well (still on windows 10). | Have had this machine for months and immediately upgraded to windows 11. However, I constantly run into power on and walkup issues. At home, I use this connected to an older TB16 (Dell doesn't seem to have anything better). Summary of consistent (probably half the time I get one of these): I'm up to date with all the latest updates so it's possible that some of the issues above are now fixed. Dell agent replaced my Nvidia driver last week but still not seeing any improvement. Found a thread today to turn off Network Connected in Standby (S0 Low Power Idle). Read about "modern standby" and wondered if that's why the fans won't turn off. But overall, I'm frustrated that I have had to do so much to deal with this. By contrast, I also have a macbook pro and it has zero startup/battery problems. Battery life of the Mac is much better and I never question if I'll be able to use it when I open the lid. I feel like I had some of these same problems early in the windows 10 days and that these problems got resolved. That's why I'm wondering if I should downgrade to windows 10 and wait until Dell and Microsoft get around to finding/fixing all these issues. I'm pretty technical but finding I don't enjoy troubleshooting my computer. I just want to use it. | XPS 17 9170 downgrade to windows 10? |
Start with a full backup of everything on that drive. Then run a full diagnostic (F12 at powerup) on the drive. The reallocated sector count means you are seeing bad sectors that so far, the drive has been able to reallocated to spare ones. That may not last long -- until enough develop that the drive needs to be replaced. | Dear All, My HDD setup is 256GB SSD +1TB Hybrid Drive but from yesterday the Hybrid Drive is not being shown. Please advise how to get it fixed, I have checked the Disk Management under Device Management. Started in Safe Mode, uninstalled all latest installed updates, etc. Firmware was updated two days ago, I am not sure if that is the cause but I think that can not be reverted. The m15 R1 warranty has expired. Thank you [IMAGE] | m15 R1, Hybrid Storage Drive not visible |
Fn + F2 (Num Pfeil runter), lässt die Fn Taste aktivieren und deaktivieren | Dell E6430, BIOS A24 releated question:I need the Fn Key for changing the display brightness. Problem:Fn Key not working after Load BIOS defaults Question:How to enable Fn Key ? | Dell E6430, BIOS A24, Fn Key not wrking after Load BIOS defaults, how to enable
Fn Key ? |
The touchpad could be faulty. If the unit is new and under warranty call Dell tech support as it may need service. If under 30 days you can request a refund. | ***Highly disappointed*** | Dell Inspiron 14 5420 touchpad Click not working |
For Samsung SSDs named for OEMs, "PM" is equivalent to the Evo line, and "SM" is equivalent to the Pro line. So a PM951 would be equivalent to a 950 Evo. A PM961 would be a 960 Evo. However, those models aren't officially sold in retail channels, so if you find them being sold on eBay or Amazon through third-party sellers, they are either used or were obtained through questionable means, which means either way you may have difficulty returning them in case of issues and should definitely not expect any warranty coverage from Samsung or anyone else. If I were in your position, I would buy the SSD that fit my price/performance goals and try it out, since there is a strong likelihood it will work just fine. If so, then I got what I wanted. If not (very unlikely), then I can always return it. | Hello there, like anyone who is sick of SATA and/or is running out of space and want to upgrade, I am thinking about buying a solid state drive (SSD), preferably NVMe (because, who doesn't love performance?), and most importantly, works flawlessly on the 15 R2 version of Alienware. I've undoubtedly searched both Google and the forum and read a handful of threads about this. However, most of them were a bit outdated (like late 2017) so I am looking for some fresh info on this matter. I am interested in knowing what is the *most recent tested/compatible/recommended* Samsung SSD (NVMe) that works with the 15 R2. I really wished Dell could take the time to make such information available for people who wish to upgrade their gear, instead of spending valuable time in forums over and over again. Your feedback is most appreciated. Thanks | 15 R2, most recent compatible/recommended Samsung SSDs (NVMe)? |
I've also just purchased an M15 r7, I too was experiencing less than 2 hours battery life. I've disable the discreet gpu from the bios and have seen a huge increase in battery life. Also tweaked the maximum processor state in the power plan to 50%. However this is at the sacrifice of performance, but you'll see huge gains. Google this and watch the youtube videos. Also what is your idle cpu temp? Since changing the above mine previously was 70c and now it idles nicely at 48c with light browsing & checking emails. For example now, I am running on my battery with 78% left and I've already been using it for 45 minutes and the battery says 3 hours 15 minutes left. So I would hope 4 hours is what I get. I'm trying to get more! Definitely worth giving the above a go, even to increase the longevity of your M15 r7. | I just got my m15 R7 two weeks ago, and my battery barely lasts two hours doing battery saver and having brightness and keyboard lights off and doing no gaming or streaming. Is it supposed to be like this or is something wrong? I’ve seen reviews and such where people said it should last you at least four hours doing normal work. | m15 R7, battery life two hours |
The new battery is the correct model and voltage as shown at Parts-People here. That is a 6 cell battery. The 4 cell was 14.8V (or 14.5 in your case possibly). You can use it and it will work properly, don't have any worries about it. And the model number of your system is an Inspiron 14R 5421. | Hello, If I bought a new battery to a Dell inspiron 15 33308 notebook, origianlly it had MR90Y, 5421 Model: BC04 14.5V === 26000mAh/38Wh, and the new one is: MR90Y, 5421, 11.1V ===4400mAh/49Wh, the voltage is different and they look the same (I just have photos of them), can I replace the old one with the newer ?? | battery Replacment for inspiron 15 33308 |
Manual here [URL] Says: PRIMARY/BOOT DRIVE SECONDARY DRIVE SECURITY OPTION SSD M.2 2280 SATA: up to 512GB, OPAL SED options SSD M.2 2280 PCIe/NVMe: up to 2TB, OPAL SED options | I want to know which type of the SSDs ( SATA; M.2; U.2 or NVMe) does my MB supports. Thank you very much in advance | Question about the supported SSD types |
Husband fixed for me. Cat has been scolded. | I hit the Mute/Unmute buttons. Went into settings and did troubleshoot. Cat can't tell me what buttons she stepped on. | Cat stepped on Inspiron 17 keyboard now I have no sound. Help! |
OK..here's the solution. I had reverted the BIOS back to an earlier version and so the Ctrl X didn't work. As soon as I updated the BIOS to the latest version again...the Ctrl X worked. Battery is now fully charged! WOOHOO | Hello! After changing the MOBO and battery THREE TIMES...I knew there had to be something else. My Dell 17 5765 laptop will NOT charge the battery more than 60% There is an article here on the DELL site about how to reset the bios but nothing seems to happen. That article says to enter the BIOS and do Ctrl X and then Ctrl Alt Del. I even installed 3 different BIOS versions Thank you in advance for any suggestions. | Battery won't charge more than 60% Inspiron 17 5765 |
Since DELL-Support was not able to help because there were no overheating issues logged in UEFI itself, I came to the conclusion that it must be something like a too aggressive threashold temperature in the Intel Dynamic Tuning driver which caused my shutdowns via software. As soon as my graphics card got 80°C, it went into hibernation mode. I had to uninstall the Intel Dynamic Tuning driver and disable its Windows service to get rid of this problem. The graphics card now goes up to 86°C without shutting down and the system itself is then able to bring the temperature back down to 75°C while under full load. | Hi all, I have my Precision 5550 with an Core i7-10875H and a Quadro T2000 since January 2021 and it was performing quite well. Throttling always has been an issue, but in the whole time I'm using it, it only shutdown once because of thermal overheating when rendering a 3D Blender file with CPU and GPU for about one hour. But in the last two days I realised, that I can't even get Blender to render for one minute without the Laptop shutting down. Yesterday and today I had at around 8 shutdowns (to be exact the Laptop goes into hibernation mode) which is unacceptable for a "Workstation" Laptop. Please also note that I am using this machine in an air conditiond office, so even hot days in Europe/Austria can't be the issue... The following event is logged to Windows when overheating occurs: For me it looks like that there is something wrong with one of the last BIOS updates. The laptop was working quite fine and now I can't event get one Blender render to completion. My current BIOS version is 1.17.0. I have the option "Optimized" enabled in the Dell Power Manager. Also tried "Ultra-Power" which is even worse. Does anyone else have had increased occurences of this thermal shutdown in the past? | Precision 5550 overheating issues since BIOS Update(?) |
Hi Paul, My XPS was only a few days old. Dell came out and replaced the screen lid which fixed the problem as it was a hardware failure. Sean | Hi, I am having problems with the Camera on my Dell XPS 13 7390. I have just purchased a Dell XPS 13 7390, 5 days ago, 14th May 2020. When I open the Camera the application opens, the camera light comes on on the top Bezel, but the Camera application screen is Black/Blank. I can switch between the Camera and Video and it stays Black. It appears that the Camera is being recognised as the light is on and it doesn't report 'unable to locate camera'. I have checked in all teh Privacy settings to ensure that it's made available to applications. I have also tried the camera with Skype and it's still Blank. It almost appears as though the Camera has a 'logical' Privacy cover over it ? I checked in the Bios that the Camera is activated. Please advise. | DELL XPS 13 7390 Camera opens but screen is black and video and pictures are not |
I've made a control right now. The problem is solved. SupportAssist is regularly connecting to the internet again. | I wanted to download an update from Support Assist but it says 'Unable to connect to the internet. Check your connection, and try again' even though i can use everything and my internet is fine. but when i try to fix it, it says something about updating proxy and selecting 'connect directly' from setting but that's already selected and it still doesn't work. | Dell SupportAssist cant connect to internet |
The backlight is white LED, so that is your best bet. | I am using a Calibrite colorchecker display (x-rite) calibration device to calibrate the screen of an Inspiron 14 7400 laptop (non-touch). The Calibrite software (ccStudio) needs to know the type of screen, with the choices: Generic, CCFL, Wide Gamut CCFL, White LED, RGB LED, OLED, Plasma, GB-LED, Projector, PFS Phosphor. I can't find the necessary information on the screen type for this model of laptop. On the purchase order the screen part has the code: 391-BFLP and the details: 14.5-inch 16:10 QHD+ (2560 x 1600) IPS AG Non-Touch, 300nits, 100% sRGB. So it is an IPS monitor screen, but I still don't know which option to select. Calibrite says contact DELL. Hope someone can help! | Screen calibration of Inspiron 14 7400 laptop |
That processor supports up to 32 GB RAM. But, I want to see what Crucial approves for the particular system. Which model do you have?: E6430; E6430s; E6430u; E6430 ATG? | I have a Dell Latitude 6430 with this configuration:Processor: Intel R Core tm i5 - 3320M CPU 2.60Ghz;RAM: 8 GB;SSD: LITEONIT LCT-128M3S. Can I increase the RAM to 16 GB (this is supposed to be DDR 3)? Can I insert a larger SSD, e.g. 512 GB? Does the drive have to have a SATA input or will SATA3 work too? Thanks for the answers.Best regardsJoanna Bienkowska | I need help changing components |
Actually, just found the solution. It was ESET Endpoint Security blocked the port. I have to add an exception to allow casting to work. I think it is resolved now. | Hi there, We recently bought 2 Vostro 5620. They run Windows 11, fully patched from MS. And fully updated with drivers and firmware via Dell SupportAssist. Both machines are having troubles projecting/casting to Microsoft Wireless Display Adapters onto TVs. All the wireless display adapters have been updated to latest firmware. The two laptops will try to connect but eventually timed out. Previously, I had problems with some Vostro 5510/5410 when casting kept dropping out (that is, connected but then dropped out). I found that by installing the Intel Iris display driver in place of the Dell OEM Intel driver, it resolved the problem. No luck this time. Just wondering if anyone has experience the same problem please? Thanks, Edmond | Vostro 5620 with Windows 11 unable to project to Wireless Display |
Some progress. Disabling Realtek Audio in Device Manager makes the system stable again: "System interrupts" no longer maxes CPU, my Bluetooth mouse is visible, the system shuts down and restarts cleanly, and I can reenable the Realtek PCIE CardReader device without issues. Also, I realise now that the problems started after completing a Zoom call, which probably relates to a known Realtek Audio/Zoom bug being discussed at the moment (here). Unfortunately I already had at the time of the failure the "fixed" 9369 driver. Ah, finally: Uninstall+Reinstall of the Realtek Audio driver appears to have resolved. Note that I first had to disable the device in Device Manager as the system was too unstable for any driver installs to succeed. (I had also updated the Realtek PCIE CardReader driver, but don't know if this was a factor.) | Hi, My 2-month old XPS 15 9520 has suddenly gone a bit sad. It had been working 100% fine until this afternoon it popped up an error about audio, then my Bluetooth mouse disconnected, then Windows wouldn't restart (endlessly spinning shutdown wheel). On power cycling, still no audio, no Bluetooth mouse, and in Device Manager the Realtek PCIE CardReader was showing an exclamation mark. In Task Manager, System interrupts is showing very high CPU. Probably related to this, Windows Update/Dell Update/driver installs/shutdown all get stuck. I installed BIOS update 1.5.0 the day before, but had no problems at the time. Any thoughts? | XPS 15 9520 suddenly misbehaving, "System interrupts" high CPU usage |
[NAME] Yes I can confirm the interposer works in the 7204 and 7214. [IMAGE] The red arrow is pointing to the screw mount for a 2280 SSD. (22mm wide x 80mm long) You would need to know where the screw mount is on the one you purchase first!!! Then you can purchase the correct SSD. Regards, U2 | Hi everyone, it seems that I finally found a caddy for my second hand 7214. Now I need to know which ssd hardrive fits in there [IMAGE] The slot seems to be of rather a nvme but someone told me that wasn't fitting although seeing the pins the nvme seems more accurate than an msata slot isn't it? What about size? I saw that there are m2 2280, m2 2242, msata and probably more! Thank you in advance for your support | which SSd hardrive to buy for my caddy for dell latitude 12 rugged 7214? |
Thanks, [NAME] .. my system is older than 2020 so My Alienware is incompatible. I have managed to fix the problem by reinstalling both Alienware update and Support assist. I was only able to do it on the second attempt when I deleted all install references using the Revo uninstaller. Thank you | I have been trying to check for more than a month for any update for my system (Alienware m15) through Alienware Update / Dell Support Assistant but I always get the error An upgrade is in progress for Alienware Update (4.5.0) and the System is busy for Dell Support Assist (v3.11.4.29). Please advise how can I resolve this. Thank you [IMAGE] [IMAGE] | m15 R1, Alienware Update, SA not scanning for software updates |
Several restarts later, the Windows key has started working again. I guess this one remains a mystery. | The Windows key has stopped working on my m15 R6 laptop. It was working last night when I took a screenshot with Win + Shift +S, but today it's not. I know that, for most people, when this happens it's because they've accidentally hit the Fn + F6 toggle that turns the Windows key off for gamers to avoid accidental activation of it. I have tried Fn + F6 both ways but the Win key remains inactive. Also, other Fn combos work to activate full fan mode, brightness etc so I know the Fn + Function Keys combos are working. I have tried going back to my most recent Restore Point and even to older ones, but the problem remains so I assume this is not something that System Restore can correct. If I use a Logitech wireless keyboard, the Win key works when pressed on there, so it's not an issue where the Win Key itself is disabled in the OS. I tried re-installing the Intel HID Event Filter Driver. Any ideas? | m15 R6, Windows Key stopped working, and it's not Fn + F6 |
All 11th generation Intel CPUs are locked against undervolting. No software exists to do the job, period. | Hope all of you're doing great. I want to undervolt my recently bought Inspiron 15 3511 with i3 1115G4 as my laptop gets hot after I use it for a while. Undervolting the i3 6100 of my desktop made it much cooler. However, I could not install XTU, the latest version (7.8.1.20) of which showed that the laptop CPU was unsupported. Can I install XTU somehow or is there other supported alternatives for this? I heard of Throttlestop but not sure if using that is okay. I'd still prefer XTU if I can install it as I'm used to it. | CPU (i3 1115G4) Undervolt |
ok, I already found the solution: [URL] Disabling in device manager, then start cust tool kit, then enable in device manager en you get a button 'enable radio' | I have a problem with a Latitude 5420 notebook. The supplied WWAN module is a 5821e Snapdragon LTE module. According to dell this module (modelnr 555-bfld) should be compatible with the 5420, but no drivers are available. I can find drivers searching through other notebook modules, these drivers work but with some I cannot enable the mobile network, with others I only get 'no service' after entering the pin. Also, this module has 4 antenna-connectors, while the 5420 only has 2 antenna's. I connected the outside connectors (main + aux1) | Latitude 5420 driver for 5821E WWAN module |
haha what nonsense man. they've authorized sellers. contact them on facebook. got it from them. they're re-sellers though ofc. contact them, don't get looted. there were a lot of them claiming to be official but werent'. | I can google and see some of them but there's really no way of being sure that they're official. Anyone can claim that they're official dealers of dell. Specially in a corrupted country like Nepal where everyone is a walking scammer. So, has dell published some documents listing all official sellers in each country? Any way to find it out? | Where can I find official Dell Store for laptops in Nepal? |
Any standard mini-PCIe (but not the now current M.2/NGFF) card will work. Intel produced many of these, but they're all out of production; if you're looking for the latest WiFi 6 support, you can still find it -- but not with Intel cards. Example: [URL] What router model are you using that is not connecting? | Hi, I have an 8 year old Inspiron 15R 5537 that will not find or connect to a new router on either 2.4 or 5. All other devices including older PCs have connected to the router successfully. I have installed a new Intel N7260MWM card and still this particular router is not found. It sounds like an issue with the router, but still the question remains, what is the latest card that this system will support? Many thanks | Old Inspiron 15R 5537 - latest wireless card? |
Sorry for the delayed response. I had a lightning hit that took out my cable eq, including modem last night. Nothing else just cable equipment. (I'm a Florida retiree in the Tampa area). As previously noted, manually download and install the Realtek sound. I posted the link to the drivers in my second response. | I've lost my audio from any source - YouTube, voice messages, etc. I rarely use audio, so unfortunately there have been several config changes since the last time I used audio. So I can't offer any clues for this issue. One such change was updating from Windows 10 to 11 about two months ago, BTW: The last auto check for Win Update was this morning. With sound level set to max, I used SupportAssist > Troubleshooting > I want to troubleshoot my PC > I want to check a specific piece of hardware > Audio Devices None of the test sounds were audible. I also scanned the headings of the first 30 posts on this site, looking for "sound" or "audio". There are several posts, but none for "no sound". BTW: I don't have headphones - so I don't know if headphones are working. I would be grateful for any advice. Thanks | No sound |
One of my laptops is the identical model as yours, L502x. Your laptop is 11 years old. The thermal compound has dried out and is not adequately transferring heat away from the processor, and there may be a lot of dust inside the laptop and maybe inside the fan and heat fins. So, your laptop is unable to adequately cool itself. Perform an internal cleaning. Open it up to clean out dust. Disassemble the fan to clean out dust and fluff. I found a fair bit in two laptops I worked on recently. Remove the heat sink, remove the old thermal compound and apply new thermal compound before reinstalling the heat sink. While you're in there, replace the CMOS battery. If it isn't dead, it soon will be. BIOS settings and date/time can't be saved without a functioning CMOS battery. You didn't say whether it has a hard drive or an SSD. If it's a hard drive, replacing it with an SSD will make it much faster and more responsive, a noticeable difference. You can get a Crucial Mx500 1TB SSD for less than$100 Canadian. . To open the laptop remove/replace parts, follow the steps in Dell's service manual:XPS 15 L502X Service Manual (dell.com)There are good YouTube videos showing how to do the steps. If you don't find them, let me know and I can provide links. Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. I know many people do such work without this, but it's a cheap and sensible precaution. You might also want to do what I did:I took a strip of lumber, about 3.5 cm. wide x 2 cm. high (1.5" x 3/4"}, and the length equal to the width of my laptop. I routed out two notches to accommodate the laptop's rear feet. The rear of the laptop sits in those notches, propping up the rear by 2 cm. That provides better ventilation underneath the laptop and makes it easier for the fan to draw in air via the bottom vent. | Everytime I try to play minecraft on my XPS 15 L502X it violently overheats to the point where the keys start to warp. Do you think I should lower the graphic settings or just get better laptop. Thanks | My dell Laptop keeps overheating!!! |
I reached out to the link posted above and after a lengthy back and forth, was sent a new D6000 | It was working properly but yesterday suddenly it started to not display to any connected monitors. I tried the following tests.1-Updated display link driver.2-Tried different computer previously working MacBook M13-Tried different connections HDMI/DP4-Tried different monitors HP/Samsung5-Tried USB3.0 connection instead of USB-C Note that all computers and monitors are working properly with a different dock (HP Dock). And laptops are working with direct connection to monitors. Dock is working normal for other connections power/USB etc. How can I resolve this? Thanks | XPS 13 9380, D6000, not connecting U2719D's |
The heat sink can be found here on Amazon. And according to Crucial the max size is 2 TB. | Hi, Please can you advice me on what I need to install a second SSD drive (maximum size that is possible) plus the heat sink. Thanks | Dell G5s upgrade ssd drive and heat sink |
The wifi card in this system is not replaceable -- it is hard soldered to the system board, so any upgrade requires a USB (external) adapter. Service manual has the details: [URL] | Hello, I want to upgrade my Wi-Fi card in my Dell XPS 13 2-in-1 9365. It currently has the Intel Dual Band Wireless-AC 8265 and I would like to get the Intel Wi-Fi 6 AX201. I am just not sure if it is compatible with my system. Only reason I am upgrading is because I cannot use WPA3 Wi-Fi settings on my new router with the current Wi-Fi card in my laptop. If anybody has any suggestions as to if this is compatible or what might be compatible I would love for the help. | XPS 13 9365 Wi-Fi card upgrade compatibility |
Here's the manual-- Dell G3 3590 Setup and Specifications | Hello How are you doing? Please i would like to find out if anyone also has the same issue as me and how you solved it if your type C port is not picking up earpiece, that is, the port does not recognize it when an audio device is plugged in. | Type C port on G3 15 3590 |
I'm gonna use my warranty as you said [NAME] and probably they will replace my motherboard. Thanks for your time and advices! | Hey Guys! I have an issue with my GPU. I bought my computer almost 3 months ago and I didn't use my GPU yet. It has some firmware problems. I know that because I'm an computer engineer. Maybe there is a way to fix it but first I need stock VBIOS of this computer. Any official member or other same laptop user could help me? This is important me because now I'm far far away from civilization and cannot use my ProSupport for 1 month. I'll back again to Australia and want help from support but now I need this rom. Thanks for your patience and sorry for my Language. English is not my first Language. Kindly Regards. | m17 R5, I need stock VBIOS 3070 Ti Mobile 150W |
Hi [NAME] Support for Dell G15 5525 Parts & Upgrades includes Dell M.2 PCIe NVMe Gen 4x4 Class 40 2280 Solid State Drives. Dell M.2 2280 Thermal Shield DP/N 26X1Y, and Mounting Bracket DP/N 0X8MY9 requires online purchase (example: Amazon.com: M.2 2280 SSD Heatsink Thermal Shield Cover w/Support Bracket for Dell G15 5510 5511 5515....) | Hi, I just bought a dell g15 5525 with 516gb. I plan to upgrade the storage after a while of using. I notice on dell website they only sell ssd model 2230, but the model I want is 2280. Do you know where they sell it? | Inspiron G15 5525, storage, 2280? |
Re-clone the drive using the free edition of Macrium Reflect, which is much more reliable. Be sure you disconnect the original drive before you boot the new one for the first time. | Hi, my laptop Inspiron 7373 was with SanDisk X400 SSD (256GB) and I wanted to replace to a bigger storage. I bought WD Blue SN570 1TB for replacement, downloaded Acronis True Image for Western Digital from WD website, made a clone and replaced. Cloning seemed smooth and completed without any error message, but I cannot boot windows. When I turn on the laptop, large dell logo appears, it then goes to diagnosing and automatic repairing mode but the repair end unsuccessful. Could someone advise what step(s) am I missing? I once thought a clean install of Windows 10 to the new SSD but the laptop didn't come recovery media or Windows 10 like old time, so I couldn't figure out the way, either. Thank you in advance for someone pitching a help. | SSD replacement failed Inspiron 7373 |
Apparently I solved my problem by ending the activity of windows widgets in task manager. | I recently got this laptop and everything was fine until i updated BIOS. At least after i installed the update i started noticing spikes in temperature on my CPU. It rarely drops bellow 70-75 celsius without any tasks, sometimes even reaching 85-87.So just sitting in windows without any apps running gives this much of a trouble.Is there any way i can fix that? It's new so i havent installed much other than Steam, plus already checked it on viruses.Nothing helps so far. I really got no idea. | Dell G15 5515 CPU temperature |
The hard drive is failing. If possible backup all the information on the HDD and then replace the drive as soon as possible. If you want better performance replace the HDD with an SSD. | I am based in India. I own following laptop: Inspiron 15 7569 2-in-1 Ship Date 13 JUL 2016 Following are the Diagnostic Test results on hard disc: Error Code List - D0410 I request guidance and advice on further actions to be taken in this matter. | Problems with hard disc |
Update = After verifying ownership and completing troubleshooting, a DELL agent setup a like for like system exchange. | Hello people,Just started getting to use my x17 R1 laptop and one of the keys has a lack of springback from the mechanical keyboard. It's all new (42 days old) so there really isn't any reason why 1 key would be worn.Is there an easy workaround for getting the spring unstuck, I am trying to submit a ticket and can't get anything apart from a 1-800 number to sit around and wait on hold with. | x17 R1, mech keyboard, faulty key? |
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