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Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. Battery Disabled notification in the computer. - Microsoft Community Try the following:- smudgered (Replied on April 14, 2016) There is speculation that smart battery technology has additional circuitry to enable software reporting and management and maybe this got out of sync and had to be reset by this method. (1) Shut down computer and disconnected charger (ac adapter) and Ethernet (all external connections) (2) Removed (disconnect) battery and held power button 30 seconds to drain all charge from computer (Flea Power Release) (3) Plugged in charger (4) Started computer on AC Power (worked OK) (5) Shut down computer (6) Disconnected Charger and held power button 30 seconds to drain all charge from computer (waited a little while before next step just to be sure) (7) Installed battery (8) Connected charger (charging light showed that now charging) (9) Waited for battery to completely recharge (charging light out) (10) Started computer. (All well and back to normal at this point) | The battery on my Alienware 17 R3 was disabled while I was gaming. The PC shut down and since then I receive the following message whenever I start up. "this battery is temporary disable, please turn off the computer, reseat the AC adapter and try again when the unit is back to operational temperature. It still allows me to press F1 and continue but I don't know how to enable my battery again and the PC temperature seems to be fine now. | 17 R3, battery is temporary disable, unit is not at operation temperature |
Ok, so now we're getting there, the point in my post is exactly that.:-) I just found out that the USB-C on my inspiron works perfectly well with a regular wall charger without the need to buy a special Dell USB-C charger or having to carry the big charger that comes with the laptop. So of there are other owners out there who happen to come across my post, they can see that that their 17.3" 2 in 1 inspiron can be charged with a USB-C wall charger and save themeselves some money and hassle. You are welcome:-) | So I am wondering if anyone else has tried charging their Inspirons through the USB-C port with a grey market wall charger because I just started doing this with a 65w wall charger and it seems to work like a charm. Both my charger and cable have displays that show how much wattage is being drawn and thus far it has not exceeded 23w at a time. This is great news for me because I can finally leave the clunky old Dell charger at home when I go on trips. I am also pleasantly surprised that I get no BIOS or Dell software warnings about it. My laptop seems [IMAGE] just as happy as when a legit Dell charger is being used. | Charging 17.3" inspiron through the USB-C Port |
Sorry for being late to the party, but did you check and try out some various options which might be available for you in the bios section regarding drive settings and or boot options and behavior? I remember using my dekstop pc with win7, never had a prob , updated to win 10 and then i seriously got stuck in a mode where it kept telling me that i got no bootable drive inserted - after updating the bios - tadaaaa - the boot manager recognized the drive and all good. One thing to keep in mind - if i am right - this device here is from 2008??? I did successfully replace old HDDS on 3 different notebooks with new SSDs, but none of these was older than 2012 - and they had at least win 7 or win 8.1 on them - did upgrade all of them with new ram and fan cleaning and such - windows 10 working like it was always meant to do so. In my personal opinion - what is the latest date in terms of drivers and bios updates and such regarding this unit there? Did you install the support assist and have Dell check the unit for latest drivers and bios update and such? Does this work at all? It might be a really tough task getting such an old unit get to work the right way with win 10 - i think it is possible, but personally i dont think that your boot sector is really messed up - rather more like a compatibility old bios / hw - interface thing. Most of the hard drives are backwards compatible - but that is not a 100% guarantee that everything will work fine. Also i did find this older thread here , might help as well? [URL] All the best - i know the feeling of wanting to keep older hardware to stay alive - especially in a modern throwaway society! Cheers Fullyard | An older lady donated this laptop to me to fix up. It's in perfect original condition. I installed a new 240 GB SSD from Crucial and newer Intel wireless card. I got the "No boot sector on internal hard drive" when initially installing Windows 10 from the USB drive. By pressing F1, Windows 10 installed perfectly. I'm using this laptop now (as I'm typing) and it works perfectly. My only problem with it is that every 10th boot or so (unpredictable) it will not boot and show the "No boot sector on internal hard drive" again. By using F1 it will boot to Windows fine again. I'm pretty sure this can be fixed by fixing the boot sector, but I hesitate to do it until I'm sure how to do it and would appreciate any help or advise on this. Thanks | No boot sector on internal hard drive |
Hello, I have currently solved the problem described by terminating the service Display001VcpSrv, which obviously led to the error, via the Windows Task Manager and then manually deactivating it so that it does not start again even when Windows is restarted. | Hi, Today I have updated AWCC. Afterwards a circle appears next to the mouse cursor every few seconds. I have to say it irritated me a lot. In the task manager I found one process appearing in the same way every few seconds, namely "GameEyeApp". In that case I am under necessity of either closing "GameEyeSrv" process in the task manager always when I start my laptop or stopping "Display001VcpSrv in services, what I did. Why does this happen? Can this process be stopped permanently? [IMAGE][IMAGE][IMAGE][IMAGE] | Area-51m R1, AWCC 5.5.9.0, GameEyeSrv |
To resolve this issue, please download and install the latest version of Alienware Command Center 5.5.14.0 from this link. If you already have AWCC installed, you should be able to just update to the latest version. | There is an issue with Alienware Command Center latest release on Dell G15 5515 Ryzen Edition, the problem is specifically with the service Display001VcpSrv described as Alienware FXDisplay001 Components for AWCC, whenever the service is started the mouse cursor keeps displaying the "wait cursor". I don't know if it's taking up processing power or not but for the meantime I'm leaving the service stopped and disabled untill Dell patches it, in the case you're facing the same issue I recommend you do the same. | Alienware Command Center v5.5.9.0_A00 bug |
Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. The CPU and GPU fans operate independently and in response to the Alienware Command Center (AWCC) FUSION tab performance settings. These cooling fans have thermistors that provide their local temperature so that their speed can be automatically controlled by the AWCC to remove excessive heat. The cooling system is reliant on the copper cooling pads being in thermal contact with their respective processing unit, and this potential air gap is filled with a thermal paste. The thermal paste requires frequent renewal. If a fan constantly runs at high speed, repasting is usually required. The fan will need replacement when their thermistor has failed. There are many YouTube videos that show how to undertake system maintenance. Please ask the Dell Community for any additional information. | Hi, I'm hoping this forum can answer my question. There are 2 cooling fans on my friends Alienware 17 R1. I understand one if for the GPU and one for the CPU. The CPU fan basically runs constantly and is rather loud. The GPU fan does not run at the same time. Is this normal? My friend had taken the laptop into a computer repair shop for a "tune-up" and they basically fouled things up. I can't find an adjustment for the fan speed on this laptop. Should the GPU and CPU fans run at the same time? Thanks for any information you can provide. | 17 R1, cooling fans question |
PCI Express SSDs are M.2 and won't work. There are mSATA drives that may or may not work, but bear in mind that even if the system does recognize the drive, it will be useable only as a storage drive -- it cannot be used as the boot drive. Note that mini-PCIe/mSATA is not M.2 SATA -- M.2 is a newer form factor that is not compatible with this model system. | Hello!I would like to know more information about the Mini-PCI Express slot in the Dell Inspirion 3737. I am planning to install a mini pci express ssd instead of the DW1705 module installed in it.Is this possible? | Mini-PCI Express slot in the Dell Inspirion 3737 |
Hi [NAME] is seems that the IDT 92HDxxx HD Audio Driver has been corrupted. Please open Device Manager and open Audio Driver to see if it is working properly. Installing IDT 92HDxxx HD Audio Driver | Driver Details | Dell US again, followed by Restart (not Shut Down) will hopefully fix sound mute problem. | Hello Dell support team, i am sufforing for mute issue in my laptop. its one pop up cam at left side on screen and showing mute, and am trying to inscresing the volume then it immediately scrol down to mute. so please resolve this issue ASAP. Thankyou, Rasheed mohd. [IMAGE][IMAGE] | Audio mute issue |
The 7CPGJ RTX 2080 Super shows as not available to sell in the Spare Parts tool. Adding to the above, the 512 bump in CUDA score is certainly not worth the price. | Hello. I live in Brazil. I have an Area-51m R2 with 2070 Super, I would like to upgrade to RTX 2080 Super. Dell in Brazil does not have it. Can I buy directly from Dell in the USA? I appreciate if anyone can help me. | Area-51m R2, upgrade to RTX 2080 Super? |
Right. Each program/app has a purpose in life. However, I too traditionally tend to like "lean installs". AFAIK, none of that Dell software is required for Windows-10/11 to run properly on a Dell laptop. I haven't looked at it real close since I was trying to run it as Dell shipped it. I kinda wanted to see what that experience is like for the average user. I don't worry so much about pre-installed programs that keep to themselves (the ones that have no associated Processes and Services that are constantly running in the background). What I like to do is observe what Processes and Services are running, before properly uninstalling it's associated program the conventional way (and rebooting). Also, interesting to see what is still left behind. Actually, it doesn't seem too bad so far. I think it might be because these recent 11th-12th Gen Intel processors are just so powerful (plenty of cores and extra processing cycles to go around). Right. I always uninstall the (paid subscription) McAfee and replace with (Microsoft developed and freely included) Windows Security and their (software based) Firewall. It also seems less intrusive. MyDell already wanted to update itself, and said something about Dell Fusion. Not sure about now or on plain Dells, but Alienware Fusion used to be a Service that exposed various Windows Settings into a centralized app (like Alienware Command Center). It sometimes got confused or caused strange system problems so I always thought it was un-necessary (or not worth the trouble). I don't use any of the "Driver Updater programs". Now-days, I get my drivers from Microsoft (Windows Update) and/or Nvidia/AMD. Rarely do I need a Dell validated file. I do get my occasional firmware and BIOS updates directly from Dell Support file-area and like to install those manually and in a more-controlled way. In the BIOS, I also keep UEFI Firmware Capsule Updates DISABLED (in case Windows-Updates tries to toss me one). As I glance-down that nice list you compiled, I think these 3 listed below are the only ones I might be compelled to keep. But if they don't do anything (or just ads or apps for subscriptions and/or In-App-Purchases) I think they ultimately need to be uninstalled as well. Dell PremierColorDolby AccessDolby Vision Extensions Some people just "clean install" generic/genuine Windows to get rid of all the Dell (or other manufacture's) un-wanted software ... but that is a quite a bit more involved procedure (especially on a live machine). Please post any additional info you come across (that you think might be helpful to others) as you uninstall the un-wanted ones (or find actual purpose for others). | I just got my Dell XPS 9520. As with any computer I get, I remove some of the pre-installed software that I do not want like McAfee anti-anything software. Here is a list of potential software to remove: Any comments whether these are important at all? I want to keep software that handles automatically updating Dell drivers so, I'm thinking of keeping "Dell Update". I've already uninstalled "Dell Digital Delivery" as I have not purchased software from Dell. It looks like the Dolby stuff is just an ad for a subscription, is that right? "Dell Customer" connect seems to be a program for a Dell technician to connect to my computer. I don't think that I need that. Thanks all for your help and insights. Mike | What Dell Software Can I Remove? |
Thanks for your reply, had already changed both battery and jack plug and was working well, sudddenly threw a wobbler and would not charge.. however after 3 days started charging again, seems to have a mind of it's own. | Showing power connected but is not charging the battery? | Alienware14, not charging the battery |
Try system restoring by typing recovery in the control panel search box and select system restore or by using the Windows build in troubleshooter to see the problem. | Hi all, This morning my computer was running perfectly fine, and then a windows update automatically installed itself and now my whole computer is messed up. I have no sound, two of my games won't work, I can't play spotify, local files or video files. I have tried literally everything. I have reset the drivers, uninstalled them, uninstalled the update, restarted pc a billion times, you get the point. It won't work with headphones or without, please help me. I need this fixed ASAP!!! | Recent windows update has completely messed up my PC. |
The system has a corrupt firmware and is trying recovery mode. Your system should support BIOS recovery -- for instructions on how to use that feature, see here [URL] | Hi I have a dell latitude 5580 that flashes the led code 3 3 I replaced cmos battery I did a bios reset but I get the same led code | Led code 3 3 |
Hello,Problem solved i'm using the 970 evo plus 2TB as i write this .The issue cause (for me) was that the samsung NVMe driver was outdated as soon as i updated this driver the bios was recognizing the drive and i could restore the macrium reflect 8 backup.Dell inspiron 15 7000 series (7570) compatibleBefore you open your lqptop to swap the drives make sure that:You are using the latest bios. You are using the latest driver for "Samsung NVMe Controller" Sata operation MUST BE ahci Bios must be uefi not legacythat's all folks | Hello, I have a dell inspiron 15 7000 series 7570 laptop when i install a new m2 ssd and go to the bios it is not recognized. The new ssd is samsung 970 evo plus 2TB i do know the manual says there is a maximum capacity of 512GB for the ssd but usually that is theory. The ssd fits into the motherboard fine but i've read some posts that this particular ssd has some odd issue causing it to malfunction on some dell systems but how can i check i am effected by that issue ??. | My dell laptop doesn't recognize Samsung 970 EVO plus (M2) |
Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. Alienware gaming laptops are designed to deliver high performance. Intel says CPU temperature can increase up to 100ºC (212ºF) maximum, but must not be higher. The x17 R1 idle temperature should be about 50ºC. Placing x17 R1 on a flat surface (table, tray, etc.) and elevating rear clearance to improve air flow is advocated. Ensure that there are no air flow obstructions near to all vents. Only use x17 R1 when local ambient temperature is not excessive. There are various items that can assist to provide full air flow clearance. For power user, a tray that includes external cooling fans might be beneficial. x17 R1, temperatures normal? - Dell Community | I just bought the 2021 Alienware x17 R1. It gets 100 degree Celsius even when I am just using Spotify or Firefox? | x17 R1, overheating |
Grandpaof5, Dock is not compatible with system. | I have a couple of questions about using the D3100 docking station with an Inspiron 5515. 1, It looks like I cannot charge the Inspiron via the d3100 connection 2, Every time I close the Inspiron 5515 cover, the extended monitor goes dark. Do I need to keep the pc cover open to use the monitor? In the system display settings, I have selected "show only 2" 3, There was no procedure on how to start the computer when using the D3100, do you start the computer after you have connected it to the D3100 or should you start the computer first then connect it to the D3100. Thanks for any guidance you could provide | Inspiron 5515 and d3100 docking station |
It's unlikely the wireless card is the issue unless you have an unstable connection -- the bottom line is that it's a 16 year old system with performance in line with that. If you have any gaming aspirations at all, replace it with a newer system. | i'm looking for a better wireless card (other then the one included) for my Inspiron 1501 | Looking for better wireless card for inspiron 1501 |
To do the clean install, plug the Win 11 USB in with PC fully powered off. Then power on and tap F12. When the F12 menu opens, select the option to boot from USB and follow the prompts. Win 11 will probably install all the drivers you need. If any problems come up or if a driver is missing, you can find all the Win 11 drivers and whatever Dell software you need on the Support site. Enter your Service Tag on that page which should help you find drivers specific for your hardware. Why not just do an update from Win 10 to Win 11, rather than a clean install? That way you shouldn't have to reinstall all your apps. | I want to do a clean install of Win11 on my XPS15 (Win10 Pro). Dell's OS Recovery appears to only allow me to restore Win10. I created a Win11 USB installation, using the Microsoft's Media Creation Tool, on my XPS15-9570. So do I just boot from the USB drive and hope for the best? What do I about all the Dell-specific drivers and support software? Thanks for your advice, Steve PS I've done backups of all my files and have files to re-install MS-Office, Adobe Photoshop, Quicken, etc. | Need Help To Do a Clean Windows 11 Install on my XPS15-9570 |
So you're really far behind. BIOS A02 is here. After A02, you might have to do one or more additional intermediate updates to get to A14. Links for all of the other versions are available by clicking Other Available Versions on that same page. The page for each version says what it fixes/improves so you can see what they do. Updates are cumulative so if you can go directly from A02 to A14, A14 will have all the updates in the versions between A02 and A14. | Dell Hello, I installed the DELL SUPPORT ASSIST app to check for any updates on my OLD laptop. I started checking for the updates (especially, since I have one driver I couldn't find any update for it). Then I found there is an available update for BIOS, I downloaded. After restarting my laptop, launching the DELL SUPPORT ASSIST again, I got the same BIOS update message, I downloaded it again! Then again the same happened!5 times I got the same BIOS update message!!In each time I updated! but still the same message shows up!attached pictures for more details.[IMAGE][IMAGE][IMAGE][IMAGE][IMAGE][IMAGE][IMAGE] | Dell Latitude E5420 Bios updating |
I fixed it, In my case it was the secondary HDD i had. I tried to install windows on one partition of that HDD so in Ubuntu first i used gdisk to convert the partition from MBR to GPT, and then whole disk converted. somehow the first conversion went bad and ended up with errors, So I unplugged the HDD from laptop and then i was able to boot from USB. | I'm trying to install windows 11 with bootable USB but unable to go to setup screen, loader stuck at Dell logo forever. Tried different OS still same result. Any help? | Dell Inspiron 5593 stuck at Dell logo while boot from usb |
No -- just about nothing released in the last few years will support a SATA M.2 drive. Everything current is NVMe only. You need to go back to the 8th/9th generation CPU systems to find one that still supports both. | I'm primarily looking at Inspiron and Latitude. I want to buy laptops but I need to make sure that they can use a SATA M.2, if they can use a PCIe NVMe as well its a bonus but primarily it has to be able to use a SATA M.2 and is available to purchase with the newer 11th gen / 12th gen CPU's. I've been searching for the last couple days for vendors or any information and I haven't found any. Thanks! | Are there any new laptops that can use M.2 SATA? |
The system, like most in the last few years, is UEFI-only -- it does not have a CSM/Legacy mode. You are limited to operating systems that are UEFI-compliant. If you need a system that still has legacy support, you need to go back to a system a few years older than this one. | I carried over an SSD with a non-UEFI Linux installed on it from another laptop. Many years ago when I switched from ASUS Rog Strix GL702ZC (all AMD, Ryzen 1700) to an Acer Predator Helios 500 Ryzen I just simply took out the SSD, plopped it into the other laptop and went on my way like nothing happened. I thought I'd pull the same trick moving to the m17 R5, but I cannot boot onto the SSD. The BIOS boot mode only shows UEFI and no other choice. On the boot page of the BIOS only the two network boot options are visible and that's only what the laptop is trying. That's where the BIOS should list the available bootable OSs / partitions. I tried both secure boot on and off. The main tab if the BIOS properly identifies the SSD so it seems it. The TPM is enabled in the Helios. The Linux is a Devuan. I'm using for 5 years now. | m17 R5, how to enable Legacy Boot mode? |
Download the PremierColor Software from Dell here Then click advanced and choose HD Video (Rec. 709). Apply it, save it as a profile and set it as default. Looks fantastic finally, no oversaturation. | I recently had gotten this PC for it's graphics card and touch screen and use it for on the go drawing. I use clip stuido paint and sometimes fire alpaca for my art and the programs themselves work just fine. But lately when I save my art and upload it anywhere the colours always desaturate. However the colours of the photos look normal in the file thumbnail/previews in file explorer, but when I click the file to view it in photos it goes desaturated again like how it does whenever it's uploaded to things. And to add on, when I go to the photo adjustments the photo adjustments to possibly saturate the photo more to show up normally, the picture is it's normal colours when in photo adjustments but when I exit out it desaturates.The same thing happens for when I use the snipping tool to capture my art via a screenshot, in the snipping tool the photo displays as normal when screenshotted, but when I save and upload it/copy and paste it to somewhere, the desaturation happens again. I've tried to see if it was the program I was using, but the problem continued with any drawing program I tried. The art looks normal in each program but the colours are dulled in any form it's uploaded. I've attempted to upload it to different places, to email, to various social medias but the problem seems to keep happening. I've tried to tinker with some of the settings in the drawing programs themselves and the display settings of the PC, but at this point I'm unsure on what to do. I just wish to save my art with the correct colours but am unsure on how to stop getting the same desaturated result. | Photos desaturating in certain areas but look fine in other programs |
My motherboard has now been replaced with the NH21K. After reinstalling windows, I look forward to using a much better and longer lasting laptop. | Greetings all. I have a Dell Inspiron 7706, 17 inch, 11th Gen Intel I7-1165G7, 16 GB ram, Nvidia MX350. I never used any graphically intense programs. In March, the GPU failed, rendering the laptop useless. A technician came and replaced the motherboard with the same kind, part number P47D9. [IMAGE] This motherboard has now gone bad for the exact same reason, the GPU has failed. I want motherboard P47D9 Nvidia GPU replaced by motherboard NH21K Intel GPU. [IMAGE] As you can see, the NH21K does not have the Nvidia MX350 GPU on it. I determine that to be more reliable in this case. Neither of my Dell laptops from 2006 or 2010 have the Nvidia GPU, and both work. Third time will not be the charm if I am given the same motherboard. My one year manufacturers warranty runs out in September, so I say again, I will do everything to get the NH21K motherboard as a replacement. | Inspiron 7706 2-in-1, replace Nvidia motherboard with Intel motherboard |
How I solved the problem: I ordered new 32GB Ram from Crucial and it worked. | Hello, I have a Dell XPS 15 7590. The Laptop has two RAM Slots. 2x 4 GB RAM were installed. I wanted to upgrade it with 2x 16GB RAM. However when I replaced both Slots with the new RAM. When I started my Laptop I didn't get an image. Only the status bar began blinking white and amber lights. Always 3x White and then 2x Amber and then repeating the cycle. I reinstalled both old RAM sticks (2x 4GB) and the Laptop booted just fine. I only got one message from some Diagnostic tools before booting into Windows which said that the previous boot attempt didn't have memory or something like that. After that I tried to install only one new RAM Stick. I installed it in the right slot (see the picture). This worked fine and I could boot as always. I also tried to install the other RAM Stick in the right slot. This worked fine too. Meaning that the new RAM Sticks probably aren't problem. However when I tried to install one of the new RAM Sticks in the left slot and install one of the old RAM Sticks in the right slot. It didn't work. This leads me to believe that there's some problem with the left slot, which prevents me from upgrading it. It would be great if somebody could help me to solve this problem. If more information or pictures are needed, please ask. I will send them to you.[IMAGE] | Can't upgrade one RAM Slot |
AdrianG001, I ran the troubleshooter, but it couldn't find the problem. Note that "Settings" now detects the mic. | My Inspiron 15 3505's speaker suddenly stopped working. (I'm running Windows 10.) I tried uninstalling the device and rebooting; the driver showed up, but the laptop still doesn't recognize either the speaker or the mic. (Neither one appears in the sound device listing in Settings.) It does recognize my headphones, and they work. There are no hardware or software changes to the system beyond the aforementioned uninstall and reboot. Any ideas of what went wrong and how I can fix it? | Lap doesn't recognize speaker an mic; headphones work |
Lets see what Kingston says. Your speeds are a little strange, but they seem too high for anything to be broken. While I've never been a fan of RAID-Mode, Intel-RST, (or other Intel VMD solutions) ... it's just the way my XPS-15_9520 came. I kinda wanted to see how well Dell's currently-shipped factory software-preloads are working these days (both the BIOS settings and the pre-installed Dell Apps in Windows-11) . Since it seems to be working fine, I left everything installed and setup as is, and I am just building-up the machine on top of all that. And to my surprise, I just read this: [URL]#M99253 The Intel VMD optimizes the performance of the storage controller by communicating with the NVMe SSD, Intel Processor and RAM and is therefore expected to have a higher read/write speed than using the legacy AHCI ... | Hello All- I upgraded my Dell 15 9520 (has an i9 processor) - It now has 64 GB RAM from Crucial (4800 CL40). I also upgraded my M.2 NVMe on my Dell XPS 15 9520. I installed two (2) Kingston 2 TB Fury Renegade M.2 NVMe drives, and added heatsinks on both. The 2 TB Kingston Fury Renegade drives list performance numbers 7300 read, 7000 write, which are pretty impressive. My Dell, however, after running CrystalDiskMark, showed some pretty poor numbers: 5224 Read / 5967 Write. Windows setting was on "Best Performance". CPU temp was below 50C. I ran the test on each individual drive, and received similar numbers. Why is my "Write" speed faster than my "Read" speed? Why are the numbers so low overall -- nowhere near the advertised 7300 / 7000. Also, this is on a clean install of Windows 11 Pro, fully updated, and I also installed and ran Dell Command Update until I had all updates installed. Am I overlooking a setting? A driver? Something else? Any thoughts? Comments? Suggestions? Thank you. Tiny Tech | XPS 15 9520 --M.2 NVMe Upgrade Performance |
Solution: [URL]#1738308 | I don't see the hibernation option on my Windows 11.On other computers I had, there was an option in Control Pane > Power Options > Change plan settings > Change advanced power settings.There i could set the time after which the computer should go into hibernation.How to achieve this in Windows 11 (Dell OS version)? [IMAGE] | How do I go into hibernation after 30 minutes of inactivity? |
Thanks for your reply! Last night I decided to unplug the ac adapters (Area 51 has two of them) and let the battery die. I can’t say for sure what exactly happened but an hour or two later in desperation I tried holding the power button down for two minutes straight… I had done this before several times… still no effect… but then about one minute after I had stopped holding the power button down it shut down on its own. Not sure what did it… maybe finally ran out of battery? I plugged it back in and booted again and it took me to a screen with the Alienware logo at the top saying “battery has been disable” (yes it actually did say “disable” instead of “disabled”) and then something about the battery being overheated. From this portal I was able to run a system scan and it found no problems. I restarted again this time tapping F2 and confirmed that battery and ac adapter were functioning properly… then rebooted and it came up with a screen saying it was finishing windows update… after that it booted normally and seems fully functional. Not sure exactly what fixed it but my best guess is battery finally died… I hope this helps someone who might finds themselves in the same situation. JD | My Alienware Area-51m must have decided to do an auto update. When I arrived at my office this morning it was showing a black screen with white letters saying "please wait while we install a system update.". After 8 hours its still stuck on this screen. No matter how long I hold down the power button it does not shut down. I have searched all over and other threads seem to indicate this has something to do with a bios update. But I'm unable to shutdown so cant even boot into recovery. Please help! | Area-51m R1, wait while we install a system update |
Just to close this off, it looks like for the WD19TB to work on a non Thunderbolt USB-C port the USB-C port must support DisplayPort. | HI, I've got a Dell WD19TB that I use with my XPS 15 which works great. I've purchased another laptop for the kids (I didn't want them playing on the XPS). The new laptop is a new model this year with a USB-C 3.2 Gen1 port (AMD Ryzen 5 5000), from the documentation on Dell's site I was under the impression that the WD19TB would step down to USB if it didn't detect a Thunderbolt port and it would still work. However when I plug the WD19TB into the new laptop get one chime confirming that the USB port has detected something but nothing works i.e. the USB devices plugged into the WD19TB don't work, neither does the external monitors. I've upgraded the firmware on the WD19TB to the latest in the hope that would help but alas it still doesn't appear to work. Am I missing something? are there some extra drivers I need to get the WD19TB to work on a non-Dell? Any thoughts or help gratefully received. | WD19TB - Not working on non-Dell laptop |
Since it might not be fix-able with the nvidia GPU & drivers (and this might not work while I have other acceleration-requiring apps I need to share), I've temporarily followed Zoom's directions here to only use the Integrated Graphics. Unclear what kind of new problems this will introduce, but I'll post those here to help other users who may be searching for this in the future. Black screen during screen sharing – Zoom Support | Hello; This problem has plagued this Dell Precision 7550 laptop for at least one year. I always keep drivers, BIOS, and packages updated monthly, and I even install SupportAssist during these monthly updates to help ensure accuracy of driver selections. (I then uninstall SupportAssist to prevent it from chewing up cycles without prompting, which it does regularly if you keep it installed -- that's a different issue.) All nvidia and Win10 driver settings are the default, with only two exceptions: - I keep brightness all the way down, because these screens are far too bright (to an unhealthy degree). - I keep Win10's "Night Light" setting enabled with another 30% dim, because these screens are far too bright (to an unhealthy degree). The problem is this: After most of the driver updates in the last ~year, even after an otherwise clean working session for days, as soon as I click "Share Screen" in Zoom or WebEx, the entire screen repeatedly flickers black / on slowly, as if it's trying to resync/detect the resolution and color palette, and ultimately the screen sharing will fail. Audio remains fine the whole time. Sometimes a 2nd or 3rd attempt to share will work, sometimes I simply cannot present. At this point, it's actually preventing me from doing my job on a regular basis. This does NOT happen on MS Teams, which (if I'm not mistaken) uses a form of their Remote Desktop Protocol (which also works normally on this laptop). Something about Zoom and WebEx conflicts with the video card or drivers in this 7550. This is likely unrelated, but I also have Dell Optimizer installed, but only to enable the physical mic/headphone jack -- everything else is disabled in that app, and I never need to open it. There is never an external monitor in any scenario. Anyone else encountered this? | Precision 7550 screen blacks out and flickers during screen sharing in Zoom or
WebEx |
My issue was resolved by Dell. One of their support personnel remotely used Revo Uninstaller to remove all traces of Optimizer. After that, it reinstalled successfully, ran, and I was able to disable the proximity sensor. Thank you, Dell! | Howdy, I am on a brand new Latitude 7410 and in needs to disable Dell proximity via Dell Optimizer, but anytime I open the app I face the error messages shown below: [IMAGE][IMAGE] I have updated all Dell apps and ran Windows updates but I always get the same results. Also tried to reset/repair the app via Windows but nothing. Does any of you got into this error as well? Thank you! | Cannot open Dell Optimizer |
Lenin Samson, Did updating the system bios resolve the issue? | I bought an Alienware m15 R6. It was delivered then there was a hardware issue in external speakers on the first day itself. This issue has been addressed and sealed the defect product as DOA. Then it was replaced with a New system after a couple of tests. 4 months later I am facing another hardware issue in it. Like frequently I am facing residual power static electricity remains in laptop even after the laptop is turned off. I am very disappointed with Dell' Alienware Product with such poor hardware. This is second new laptop replaced by Dell which also has hardware issues. Every time I need to remove the battery and drain the flea power static electricity. This is very problematic. | m15 R6, residual power issue |
Have arranged to return the battery for another unit. | I had ordered a replacement OEM 56Wh battery for a XPS 15 9550. With the replacement battery installed, the system sees the battery as a non-Dell battery and will not charge. The laptop will however run on the battery when the AC adapter is unplugged. Have tried various options to reset the BIOS and CMOS, short of removing the RTC battery; due to the amount of disassembly required, without success. I've tried keeping the power button depressed for 30secs which a few posts have suggested. No luck. Can anyone recommend any steps to take that are likely to resolve this issue? The reason for replacing the battery is that it did not hold charge for long after the AC adapter is removed. Also, system diagnostics was reporting that the battery had reached it's serviceable life and should be replaced. The same message regarding the battery health was presented when running diagnostics with the new battery installed. Another symptom while the new battery is installed is the front light flashing between white and amber. Having reinstalled the original battery, I can confirm that this battery is still recognized as OEM and does charge. Obviously still does not hold charge for any significant time. | XPS 15 9550 battery not recognized as OEM |
If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems and also drains residual power that may be causing the problem. | Hey, so my Dell Inspiron 15 3000 is currently experiencing issues. When I attempt to turn on the machine, the screen stays pitch black, and the charger light on the side of my computer flashes 2 times orange, then 7 times white. I could hear windows 11 starting up as it would play the short audio that plays when windows 11 boots up into the lock screen. The screen would just stay pitch black the entire time. I have tried holding the power button to shut doen the laptop, and have tried to turn it on again. But it would not do the fix. I would appreciate if someone could let me know why this is occurring with my laptop. Thanks! | My Inspiron is not turning on properly, charging light flashes white and orange. |
While it's correct that the system has just one memory slot as noted by others, the CPU you have controls the speed of the memory -- if you're seeing 2400 now, you will see that even if the RAM is capable of faster operation. The likely reason Dell offers 2666 is because it's been around long enough that no one makes 2400 any longer -- DDR-4 has long since moved on from there (and is being rapidly replaced by DDR5 in new systems now). | Hi? I would to ask, is my Inspiron support DDR4 2666Mhz 16GB? | Dell Inspiron 7472 RAM Compability |
You need to find a local dealer in Africa. Beware of scams. Batteries alone cannot be shipped internationally. If the laptop works with the adapter always plugged in, use it that way until you can buy a new computer. USPS rules-- Shipping Lithium Batteries to International Destinations? Lithium batteries can only be shipped internationally if they are installed in the equipment they operate. Shipping carriers are not allowed to ship packages containing only lithium batteries or cells to international locations – they must be included inside a product. No markings or documentation are allowed on these international mailpieces. This rule applies to all international as well as APO/FPO/DPO destinations. | I reside in Rivers State, Nigeria and need a replacement battery for my DELL inspiron 1470 7986 laptop. I need help urgently. | How to purchase Inspiron N1470 battery ? |
A10 is actually an older BIOS version than A08. Yes I know but sometimes the Dell chronological order of BIOS versions is confusing. Have you tried pulling the CMOS battery , leave it out for 15 minutes, then reinstalling? Also I would suggest reposting this in the desktop forum and not here in the laptop forum. Also what do you mean by "changed identity"? | I made a mistake in updating Bios to A08 (which I've since found is corrupt). My V260 was running W10pro both 32 and 64 bit with a Dell E525W printer/scanner with no problems - I took bad advice and "upgraded" BIOS to A08, since which my pc is reporting it's changed identity (Properties say it is missing the PCI Simple Communications controller, AND the "driver update" button is greyed out) and whatever I do, I cannot get the printer to work (and tried all conventional steps). Only then found that A08 is corrupt. Thought to upgrade BIOAS to A10 - refuses to load, wrong platform (doesnt recognise Windows 10) So - obvious answer - revert to the original BIOS, A05 - I executed the file, with this result.. HELP please. [IMAGE] | Cannot revert to A05 BIOS on Vostro 260 |
After whole day playing and searching on the Net - here is the solution: How to Recover the BIOS on a Dell Computer or Tablet | Dell US But, I used the USB method (first time seeing the method where holding keys and putting the power jack into the laptop). Restored the BIOS. And then returned the setting to Factory defaults. Also removed admin password (just in case:). Also regarding SSD's - don't understand why DELL is putting System SSD into SSD-0 port when that one is without proper cooling. Now, both my SSD's are in SSD-1 and SSD-2, cool enough (at the moment 38, and 39 deg C). Problem solved. | I have noticed that SSD in SSD-0 slot (under service door) is heating pretty much (up to 70 deg C) comparing to another SSD in SSD-1 slot. Of course, first one is system disk and second one is storage but still, heating of the first one is pretty annoying. Also, the one in zero slot does not have thermal pads and connection to inner cooling system (ssd-1 and ssd-2 have thermal pads that are pressed onto SSD and on the copper foil inside bottom plate). My idea is to move SSD from SSD-0 to SSD-2. So, I physically reposition the disk and system drive is operational. But, I made another problem - in past days I played with BIOS settings and there is a setting that will lock BIOS if bottom plate is removed. I understood that with a BIOS admin password I will be able to access BIOS but it is not opening at all (when F2 is pressed). Tried, with and without docking station attached. Even returning SSDs to the old places. But, BIOS is not accessible any more. System is working (writing from it) but any future change in BIOS - I am not able to do it. Tried with Ctrl + ESC - nothing. Even tried F12 - nothing appears. | DELL Precision 7560 - BIOS not accessible |
It's solved. For anyone else who might be in a similar boat, it turns out the processor was throttling, although I still don't know why. I simply drained the battery completely by playing videos on a loop and manually attempting to reboot it multiple times by pressing the start button to drain the remaining charge. Others have also suggested opening the back and simply disconnecting and reconnecting the battery to achieve similar results. Everything's back to normal now. | My 6 year old XPS 15 9550 with decent hardware specs has been underperforming in serious ways, going down gradually. I don't game or do any intensive tasks on it, but even routine browsing has become slow (across different browsers). Please find attached a screenshot of its performance test results from UserBenchmark. Both the CPU and the Graphics Card seem to be performing terribly. Am not sure if the NVidia graphics card is even working. [IMAGE] Some of the issues I am facing: General tardiness all over, irrespective of the program used. Can't play any 4K videos on it anymore (keeps stuttering). It takes forever to load some webpages. It stutters even on the Ookla Speedtest webpage, and surprisingly, gets half the internet speed on LAN when compared to 5GHz WiFi (yes, WiFi is faster). I keep the system BIOS and drivers updated, and have checked and corrected registry corruptions and removed potential malware. Also upgraded the power adapter and cable. Haven't opened and cleaned the laptop inside yet as I am waiting for a replacement torx screwdriver to be delivered, but have cleaned and vacuumed it from the outside, and haven't experienced any issues with noisy fans either. HWiNFO shows average temperatures and no throttling. I am not sure what is causing it to underperform. Any suggestions to solve this will be much appreciated. Thanks! | XPS 15 9550 Terrible performance |
I resolved this problem. Please see my cross posts at Lenovo community - M14t-Touch-and-Pen-doesn-t-work-on-Win11-with-Dell-XPS-2-in1-laptop - English Community - LENOVO COMMUNITY | Hi Dell Community, I have an issue on multiple touch screen monitors.Recently I bought a mobile USB-C external monitor, Lenovo ThinkVision M14t (which supports Touch and Pen) and I connected the monitor device with my Dell XPS 13 7390 2-in-1.Since XPS13 7390 2-in-1 supports Display Port Alt over USB-C, I could use the monitor devices with extended mode together with dell laptop's internal monitor. Then, I tried to enable Touch and Pen on the extended M14t monitor device by configuring Tablet PC Settings (via Control Panel > Hardware and Sound >Tablet PC Settings). When configuring Touch screens, the laptop main screen responded with Touch input but M14t didn't respond with Touch input. Btw, with my desktop PC (Intel NUC10), both Dell touch display (S2340T) and ThinkVision M14t touch screen monitor worked at the same time after appropriate configurations of Tablet PC settings, but M14t didn't work with Dell XPS 13 laptop. Does anyone have the same experiences? Or has anyone resolved this situation? Thanks in advance. | Multiple touch screens didn't work - XPS13 7390 2-in-1 |
You can install a 4.0 x 4 SSD but it will run at 3.0 x 4. | Hello. I would like to know. Can I put in my laptop (SSD m2 PSI-E 4.0 x4)? I read the specification that it has PSI-E 3.0 x4 slots. The PSI-E 4.0 now has more choices and is cheaper than the PSI-E 3.0. | SSD |
By the time you need the system, Intel (and no doubt AMD) will have released another generation of CPUs -- and nVidia is about to release a new series of RTX 4000 GPUs this year (2022). No doubt AMD has similar plans. So, it's very likely the model you're specifying now won't even exist when you go to order the system. Revisit the issue in 10 months or so before making any decisions -- by then, the 13th generation of CPU will be available, and new GPUs as well. | Hello, I'm starting college next fall and will need a new laptop. It's still nearly a year before I'm going to purchase one, so I'm being a bit proactive here. But, I figured I'll get something with a 12th gen Alder lake CPU, since they'll have been out for a little over a year and likely be a more reliable option. Anyway, I'm going for Mechanical Engineering, so my hardware requirements are pretty strict. I (briefly) thought about a new M1 MacBook Pro, but I'm a PC guy at heart and Macs aren't supported for my use anyway, especially since I have to run Solidworks. Most of my hardware requirements are pretty straightforward, Windows 10 Pro Intel i7 or i9. Or AMD Ryzen 5, 7, or 9 32 GB RAM 512GB SSD But, it has to have a discrete NVIDIA GPU from Solidworks' supported list. So no 3050, 3060, ect. This makes it a lot harder. So, I'm currently looking at a Dell Precision 5770. It's basically a XPS 17, but with a workstation-level GPU. I want a 17" almost entirely because it has vapor chamber cooling, though the 97Whr battery is nice too. [URL] I'd spec it out as follows: i7-12700H Nvidia RTX A3000 32GB RAM 1 TB SSD And the 4k touch display. Thoughts? (The price isn't a huge deal) | Precision 5770 for Engineering Student? |
* Open Apps & features* Uninstall Dell Power Manager Service* When done, close Apps & features* Restart the Laptop when done* Install the Dell Power Manager Service 3.13.0* Restart the Laptop when done * Uninstall AWCC (Alienware Command Center) according to these online instructionsHow to Remove and Reinstall the Alienware Command Center* Install the Full Installer AWCC 5.5.43.0* Restart the Laptop when done | The game shift mode button is not working. I even tried fn + F7. Also its not visible in the AWCC (Alienware Command Center). It was visible earlier. Kindly help me in fixing this. [IMAGE] | G3 15 3500, F7 Game Shift button not working |
Today I decided to reinstall windows because my laptop has been acting slow and so: My laptop screen is broken, so I use monitor And whilst I was reinstalling windows my laptop turned off, while I was turning on I can't switch to my monitor, and I don't know what to do with that, because my laptop screen is completely broken Try pressing F8 key or Fn + F8 keys together to enable external monitor. | Today I decided to reinstall windows because my laptop has been acting slow and so: My laptop screen is broken, so I use monitor And whilst I was reinstalling windows my laptop turned off, while I was turning on I can't switch to my monitor, and I don't know what to do with that, because my laptop screen is completely broken | Reinstalling windows with broken screen |
I think Dell have to fix Killer problem and everybody will be happy i am very sure about it.. | My WiFi is connected to the network but something is preventing everything to run.I have had issues like this before (uninstalled the killer drivers and I reinstalled due to troubleshooting prompt) and troubleshooted them to get the WiFi to work but it is not working this time around. I cannot enter any site to download anything due to "no connection" did a full PC reset still having the same issues. I also when into the killer wireless in my devices and turned off save power mode. Don't know what to do. | WiFi connected but is not working, I cannot download anything to fix. |
Hi guys, I found the solution after I saw that numerous Dell customers have the problem, for example here, here and here and in multiple other threads. Dell Support Assist is still causing the bluescreens. After uninstalling it, I haven't had a single one. It is a bad habit for Dell (or all manufacturers) to fill the computers with software that the customer does not want. But that this is even responsible for crashing the factory-new computer premanently, is outrageos. I'm well aware though that this is not your decision, so thank you for the advices | Hello all, I keep getting bluescreens on my Inspiron 7620 (Inspiron 16 Plus, i7-12700H, RTX 3060). This happens completely randomly, sometimes after a few minutes, sometimes after an hour, no matter if/what I am working on. I've had the machine for 2 weeks and the problem has been recurring since I got the computer. I assume I'm not the only one affected, does anyone else have the problem (and a solution)? Thanks! Many greetings,Mo | Inspiron 7620: Bluescreen |
It's a power rail failure -- open up the system and verify that you haven't spread heatsink compound on the mainboard. If you have, carefully clean it with alcohol and allow it to dry. Then reassemble and see if the system will then POST. If it still won't, you're in need of a replacement system board. | Hi, I just replaced my thermal paste and suddenly my laptop won’t turn on and blink, 3 amber light and 5 white light. When referring to Vostro 5468 manual, the code wasn’t exist. But when referring to Dell website, it says the code is power sequence failure. What did go wrong and how to solve this issue? | Vostro 5468 won’t turn on and LED blinking 3 amber, 5 white |
Yes the latest version is installed and the latest drivers for both the laptop and the dock are installed | Hello there, I have Dell XPS 15 9510 with Windows 11 Pro installed and i am using Dell dock WD19 just to connect two monitors one with HDMI and another one with Display port. I have a very strange issue is that randomly windows start giving me sound as if i am connecting and disconnecting USB when there is no USBs connected to either the laptop or the docker. Its so frustrating and it happens randomly and i have to switch the USB C port used multiple times in order to make it stop. There are not certain pattern to reproduce it it happens randomly using differnet USB C ports i have in my laptop and i have updated the latest drivers of the laptop and the Docker and did all the windows updates. The issue still exsits and its very frustrating i wish someone can help in this.Keep in mind i have had this Docker for more than two years and i have used it previously with my old Dell XPS 15 laptop and i never faced this issue. i only faced it once i got my new laptop and its using Windows 11 | XPS 15 9510 with Dell dock WD19 USB random sound |
Hi: Can anyone point me to where I can purchase a power cord for Studio 14/1458 ? I just need to get power to it to boot it so I can wipe the hard drive. I don't need to charge the battery. Will a generic power cord work ? I learned the hard way that a generic battery won't work. Thank you used Dell OEM $12.34 + tax [URL] new generic $12.49 + tax [URL] | Hi: Can anyone point me to where I can purchase a power cord for Studio 14/1458 ? I just need to get power to it to boot it so I can wipe the hard drive. I don't need to charge the battery. Will a generic power cord work ? I learned the hard way that a generic battery won't work. Thank you | Studio 14/1458 Power Cord ? |
1. I recommend that you not upgrade to Win11 at the present time. If you must upgrade, wait until some of the bugs have been worked out. 2. Win11 puts a greater load on systems than Win10, so you may find that the system would feel less responsive. 3. There are multiple reports of Win11 causing high battery drain after users upgraded. These reports involve multiple major computer brands. 4. I'm uncertain why you highlighted your hard drive specs. If you're asking specifically about that component, Win11, and for that matter Win10, will run more quickly and your system will fee more responsive if you replace the hard drive with a solid state drive. | My laptop specs I5-10300h Ram 16gb Hdd 1tb 7200rpm Does Dell recommend me to upgrade to Windows 11 with the highlighted text? | Dell Xps 17 9710 Windows 11? |
Here is the "answer" from DELL support.They don't care telling to see with the vendor, as the issue is DELL's bios is blocking non DELL batteries.[IMAGE] | Hi I first wanted to buy a DELL battery replacement for my laptop, but DELL's answer is the part is not avalaible anymore because the product is over 5 years old.Ok then I had to purshase a non DELL battery on the internet myself.The battery is working fine and charging when AC adaptor is plugged. When AC adaptor is not plugged, the battery is still working and discharging but each boot there is an error message complaining that the battery is unidentified and thus the computer will refuse to charge it.[IMAGE][IMAGE] I tried to find a BIOS setting to remove the warning at boot ( last BIOS is A13 ) but there is no option for this. How to get rid of this warning ?The only answer from DELL is that the product is over 5 years old and because of this reason, they don't care.It seems DELL tries to encourage discarding laptops that are still working fine to buy new machines.Does DELL policy cares about environment friendly ? It seems not and this has to be relayed publicaly on the social networks.Thank youHere is the genuine battery that DELL does not sell anymore:[IMAGE] | DELL environment friendly policy - Unidentified non DELL battery error at boot |
Thanks - I have purchased this device from UAE & can you suggest me dell authorized service center as i need only OEM center for repairing. Also if we book motherboard how long days it needs Yes as you said need to add service warranty for 15years . Bcos not possible to change a motherboard yearly once. Oly myself facing issues with this model ? What could case this kind of issues in a new pc like this. Here even if i need i cant make direct purchase from dell or dell wont exchange this PC with new one I have worried like ordering a motherboard with older 10th generation & i think it would be stocked one . Why cant we upgrade with 12gen motherboard for model 9500 so that it would be newer hope there wont be issues like this .. | Dear, I have purchase this laptop an year ago & i'm using this lap for my business use. Not aware how come such an expensive PC get mother board failure like this within year . Any how now i need to replace it as soon as earlier but not getting proper support from dell team . How much it cost Do i get any warranty upon replacement or again within a year i same issues will persist ? For everything i need contact third party were they claim need to get reply from dell & this work needs 8weeks of time. Such a bad experience with dell now. | mother board failure |
I got the solution. Just downgrade your bios and then upgrade the bios to the latest version. | I'm not able to turn on my dell g3 3500 without charging. I also not able to shutdown it while charging. If I do , it simply restarts again and again. | Not able to turn on my laptop without charging and also not able to shutdown it
on chargin |
This link from the MS support page should help. You can switch out of S into Windows 11 Home, at no charge, and there are no benefits from system with pre-installed Home version versus a system upgraded to Home. However keep in mind that systems with S version are generally less powerful budget systems. Also with S version you are limited to apps in the MS store basically. So if you plan on using the system for more than basic computing and running the programs that you want to use, then the Home version may be for you right from the start. Now one more consideration. You can upgrade to Home for free but you may want Windows 11 Pro. That is not a free upgrade. So it boils down to the intended use of your system. | Hello I'm browsing the range of laptops and see that ones that ship with Windows 11 S is considerably cheaper than it having the non-S version pre-installed. I know (or at least from what I've read) you can easily switch out of S Mode to effectively have the full version of Windows so could I essentially save money by just buying a laptop with the S version of Windows? Or does the non-S version of Windows being pre-installed in the first place have additional benefits over a S version pre-installed then switched out? Thanks | Windows 11 S vs Non S Mode |
172003, This is a 2013 model. SA (SupportAssist) is not listed on the 14 R1 driver page. SA was not released until 2018 so very unlikely that this user has it installed. | Hi, Since yesterday my Alienware 14 R1 fan started running constantly at maximum speed producing an awful noise. It does stops sometimes in between for a second or two but then ramps up back to full speed. My CPU usage is minimum and the laptop never heats up but still I can't get the fan to shut down. I cleaned all the inside, specially the fan, but it continues with that noise and that speed. What can I do? Thanks for your attention! | 14 R1, fans run at maximum speed all the time |
It is not possible with that system. | I would like to replace the Radeon grafic card (7670M) in my Vostro. is it possible ? if Yes: any suggestion, which card would fit nowadays ? Btw thank you for the support for my wlan card, i made it, i could exchange it. | how-to replace the radeon 7670M grafic in Vostro 3560 ? |
Hi mattyb3, I am actually in Canada but same difference, the shipping costs wouldn't make much sense. I looked at the costs to rebuild my laptop and decided that it would likely be better for me to buy a new one. But I will continue to explore this old laptop and see what I can learn from it. Thank you for your response. I appreciate the time and knowledge you have all provided me. | Hi, I have a 2013 17 R1 and my machine will not start up. I get nothing on the screen and it only beeps. I checked out the Dell beep codes and 7 beeps means CPU failure. Is the CPU changeable? Is there support/parts for a laptop this old (8+ years old). I need a new computer no question but if I can still squeeze some life out of this girl that would be great. It has been an awesome laptop and has given me zero problems up until now. I recently had the thermal paste replaced and it helped (that was less than a week ago), but I believe recent thunder/lightning storms may have dealt the final blow. I usually have it plugged into a surge protector but because my battery wasn't charging I tried to see if plugging directly into an outlet would give it more juice. | 17 R1, will not start up, 7 beeps |
Try using Macrium Reflect. I've used it several times and rarely run into any problems. I've experienced boot issues with the cloned drive as well when using utilities such as Aoemi Partition Assistant and MiniTool Partition Wizard, particularly with newer versions of Windows. If your computer is fairly new and Dell SupportAssist OS Recovery is up-to-date, you should find a disk cloning option when you boot into the recovery partition. You can try that as well, but I've personally haven't used it yet. I'm not even sure if you can resize the partitions on the target drive, or if it's automatic and does it for you. | I am out of space on my C drive, which is an nvme 128 gb hard drive. I have cloned it using aoemi, set the active partition to the OS partirion but the laptop doesn't seem to recognize any bootable device when I swap disks, as I get in the setup menu... I have tried to put the right partition as the bootable one (I tried all partirions on that drive) and still can't get Windows to boot up. I know the hard drive is there as I see all partitions, but no success getting the laptop to boot up properly. Any help, hints or how tos woudl be greatly appreciated. Thanks... | Issues upgrading NVMe in G3 3779 |
Found the problem. Monitor was connected to doc statin by DP cable and, at the same time, by USB cable After disconnecting USB everything started work properly | I have a Latitude 7420 connected to a WD19TB dock which has one third-party monitor connected via DisplayPort. After waking up from sleep mode PC doesn't turn on the monitor. If I connect the cable to the HDMI port to the PC and then remove - the monitor back from sleep. In any other cases, monitor doesn't wake up. BIOS Version/Date Dell Inc. 1.17.2, 15/06/2022 (latest) Intel Graphics driver 30.0.101.1692 (latest) HDR turned off on built-in display [IMAGE] Checked all topic on the Forum but didn't find the answer. | Latitude 7420 + WD19TB. Monitors doesn't come back on after sleep mode |
You need to replace the mainboard, of course and will also need to replace the heatsink assembly (the one for the Intel GPU you have won't fit the nVidia board) and if you now have a 65W or lower capacity adapter, you will need to replace the AC adapter with one having a rating of 90W or more. | Hi, so i want a little upgrade im my laptop Dell e7540, i know i cant replace CPU and GPU in my laptop, so i need to change motherboard, i find a motherboard(KVR03) but its i7-5600u with NVIDIA N15S-GT-S-A2, i want to know how to swap it with my previous motherboard with i5-5300u and Intel Graphic Card, so my question is what i need to buy and replace to swap it successfully. | Motherboard swap from i5 Intel to i7 nvidia |
I'm not able to install the application "Dell power manager" on my dell laptop as it is throwing an error "SentinelOne agent handled quarantine of a threat but requires a reboot". So it is cleared that Sentinel is stopping drivers to install but i haven't get this error when i updated the BIOS and other hardware drivers from dell website. how can i check if the BIOS is installed correctly? If you have Sentinel One running on your PC better contact your company IT help desk and ask how to install software to your PC, like "Dell power manager". You need administrative rights to install software. What is the current BIOS version? Run command "msinfo32.exe" and see the current BIOS Version/Date. Run BIOS update "Precision_7X50_1.8.1.exe" with right mouse button and select "Run as administrator" BitLocker must be suspended when you flash the BIOS. (If you have BitLocker in use) BIOS flashing takes several minutes to complete. Have you flashed before Dell computers? "Intel Processor Power Management Utility" is not visible in Add / Remove programs. Just install it and trust it's there or check the installation log file from %TEMP% folder. If you see two lines: Name of Exit Code: SUCCESSExit Code set to: 0 (0x0) => Installation was successful. Or check Windows registry. If you find this you have the utility in your PC. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Dell\ManageableUpdatePackage\ThermalPpkg version = 38.5 | Brad new Laptop : Even after upgrade the latest BIOS from dell website, It is getting very very hot, even when not doing anything/when the screen is sleeping. I performed “Quick test” in Diagnostics prior upgrading BIOS in below mentioned machines, I couldn’t see any hardware issues from the Diagnostics result Moreover there was no useful information from task manager as well. As per few technical forum there are few settings that we can change in the power settings ( Example: If you go in to your advanced power options ,the apparent culprit is the PCI Express Settings ) but they are not listed in the affected machines, i.e., Power options -> Change Advanced power settings (has only below settings) Desktop background settingsSleepPower battery and lidDisplayBattery Would that be the reason for heat issue? Do we have any drivers to install and check following options are enabled? Also please suggest to fix this issue? | Dell Precision 7750 Overheating issue |
I followed the Dell Chat solution and fixed it. The Enable user-facing camera option in BIOS was unchecked. After I checked it, the front camera worked. | When I turn on the camera by pressing the P2 button, I do not see the front facing option. It shows only the rear camera. Tried updating the latest drivers. What else can be done here. Tried to uninstall and reinstall camera from windows store. | front camera not working |
[NAME] [IMAGE] Yes, matching pairs would be best. Regards, U2 | Hi,I have an Inspiron 14 5408 model with 8 GB ram in 1 slot. Can I put 16 Gb RAM in the second slot? | Upgrade Ram |
[NAME] and anyone else who might be interested, I reached out to [NAME] who was kind enough to run this test on his XPS 15 9500 that had an NVIDIA GPU installed. When a display was connected through the non-Thunderbolt port on the right, NVIDIA Control Panel showed it as controlled by the Intel GPU. Same for the TB3 ports on the left. So Dell doesn't appear to have changed from their standard practice of wiring USB-C/TB3 ports to the Intel GPU (with the semi-exception of the Precision 7000 Series models that allow this to be customized.)Therefore I suspect that the claim in the XPS 15 9500 specs (as of this writing) about the non-Thunderbolt port supporting DisplayPort 1.4 is an error. The 10th Gen H Series CPU models used in the XPS 15 9500 do not include Intel's new Gen 11 GPU that supports DP 1.4. They instead still use an older GPU that only supports DP 1.2, so if the Intel GPU controls all outputs, I don't see how the DP 1.4 support claim could be accurate. And for what it's worth, the specs on the XPS 17 9700, which has four TB3 ports, indicate that all of them only support DP 1.2 as well. | Short version:Can anyone who has an XPS 15 9500 with an NVIDIA GPU and the ability to connect an external display/TV to their system perform a quick test for me? Connect the display to the non-Thunderbolt USB-C port on the right of the system, then open NVIDIA Control Panel and go to the PhysX Configuration page. In there you'll see a diagram showing which GPU has direct control of each active display. Which GPU is shown as having control of the external display you connected to that port? And then if you move that display over to one of the Thunderbolt 3 ports on the left, which GPU shows as controlling it there?Background:The reason I'm asking is that the XPS 15 9500 specs indicate that the non-Thunderbolt USB-C port on the right supports DisplayPort 1.4. To my knowledge, the Intel GPU built into the CPUs used by the XPS 15 9500 still only supports DisplayPort 1.2, since Intel hasn't upgraded the GPU on their H Series CPUs like they did for the "Ice Lake" CPUs found in systems like the XPS 13. In that case, the only way DP 1.4 support would seem possible would be if the non-Thunderbolt port's GPU output was driven directly by the NVIDIA GPU instead of the Intel GPU -- but Dell historically has not wired USB-C/TB3 ports to the discrete GPU, even on systems here other outputs are wired that way, such as certain Alienware and Inspiron Gaming systems. The only partial exception is the Precision 7000 Series models, which offer a BIOS option allowing you to choose which GPU controls the outputs.If the non-Thunderbolt port is wired to the NVIDIA GPU, that's good news since it opens up use cases like G-Sync, VR, and even DP 1.4-based 5K displays. The only tradeoff is that using an external display connected to that port while on battery power would increase battery drain, since you now need to keep the NVIDIA GPU running whenever a display is attached there, even if nothing graphics-intensive is going on -- which is why most laptops wire display outputs to the Intel GPU, so the NVIDIA GPU can be shut down whenever nothing graphics-intensive is going on.But the question that would still leave open is what happens for XPS 15 9500 systems that don't include an NVIDIA GPU at all, which is an available configuration. It would seem that either the non-Thunderbolt USB-C port would be limited to DP 1.2 or wouldn't support video output at all. Either way, that would conflict with what's written in the specs (as of this writing). | Question for any XPS 15 9500 owner |
Two options: 1. Change the drive mode from IRST to AHCI in setup (F2 at powerup) or, if you want to keep the drive in RAID/IRST mode, 2. Install the IRST install-mode driver. [URL]#:~:text=Go%20to%20the%20Dell%20Drivers,have%20saved%20to%20a%20computer. | I have the SK Hynix BC501 NVMe 256GB SSD and need to replace it with 1TB SSD due to capacity issue. I bought Kingston SNVS1000 PCIe NV1 NVMe M.2 SSD but not able to install Windows as drive not detected and got BSOD. Any advice would be appreciated. | Area-51m R1, replace main M2 SSD |
Ok so I think I figured out myself what the issue is. Turns out it was missing 2 drivers: the "Intel Innovation Platform Framework Driver" and the "Intel Dynamic Tuning Driver". I have formatted this PC with a fresh install of Windows 11 after I first got it and neglected to install these drivers - all other drivers were properly installed. Once I installed them, the 20W power limit no longer applies when I set the Thermal Management to "Ultra Performance" in the Dell Power Manager utility when I run the CPU-Z stress test. Running Doom Eternal now also no longer gets the CPU power limited. My thinking is that with the absence of these 2 drivers, Windows doesn't know how to properly power limit this CPU and it always default to "Optimized". | Hi. I'm wondering if anyone could help me understand why my brand new Inspiron 16 Plus 7620 is hitting a power limit of 20W very quickly. I've noticed that the CPU gets throttled very fast by a power limit when running demanding CPU tasks. When I run CPU-Z stress test, for example, at first it has a sudden burst of power and throttles up to over 4GHz at over 100W, however, this only holds for a a few seconds. After about 10 seconds, at most, the CPU gets throttled by a power limit which brings it down to 20W, which severely impacts performance. This power limit throttle stays in place until the heavy load is lifted. I've also noticed that this happens with moderate CPU tasks as well, like running a game or when PHPStorm caches files. Here are the things I tried to remove this power limit- Using the Dell Power Manager application and setting the Thermal Setting to "Ultra Performance"- Setting Windows Power mode to "Best Performance"- Disabling Intel SpeedStep option in the BIOS But none of it seem to work. Also of notice, I have the laptop plugged in to the mains and I am using Dell's original 130W power supply when running the test. So is this normal for this laptop or is there an issue or something misconfigured somewhere? The way this power limit is currently acting severely impacts the performance of the i7 12700H processor and if this is a normal thing for this laptop, I may have to re-consider it. Which would be a shame because I really like the laptop otherwise. Thank you. | Inspiron 16 plus 7620 20W power limit? |
Ah, but it isn't used, even if installed -- in safe mode, the windows drivers are used. This is even more conclusive evidence of a dying GPU. If the system works acceptably for you using only the Intel GPU, you're set. If not, and you need the nVidia GPU, you need to replace the system board. | Hello, i have Dell XPS 9570 and i have problem with GPU driver (Nvidia) every time i download Nvidia driver the operating system (windows 10) crashes with blue screen: Stop Code : PAGE_FAULT_IN_NONPAGED_AREA What failed: nvIddmkm.sys i reinstalled windows 10 many times but i got the same issue when installing GPU driver also i tried Linux but still it crashes. (That happens only after installing Nvidia GPU) Please help. it's really frustrating | dell xps 9570 OS crashes when installing nvidia driver |
i found one: [URL] | Hi, I have a Latitude E7240 and I'd like to know whether it's possible to find and use a 90°-angled adapter between my laptop and its power supply's cable as this would be very convenient instead of the straight connector. I see such adapters on the Net for HP, Lenovo, etc, laptops but none for Dell. Thank you! | Right-angled power adapter |
Reset the system setup from RAID to AHCI -- or, make sure you're using the latest Windows 10 install media | I've been trying to install windows 10 to my Dell inspiron 5502 laptop but it never gets past the first install prompt saying: "A media driver your computer needs is missing. This could be a DVD, USB or Hard disk driver. if you have a CD, DVD or USB flash drive with the drivers on it, please insert it now." I've read that I may need to install the Intel Rapid storage technology drivers but when I download it and put it on a second usb drive it was not detected; "No device drivers were found." I've disabled secure boot and RAID windows iso is on a usb 2.0 16gb drive Mostly been following advice from this thread [URL] But nothing has worked yet. Does anyone know how to fix this? Thanks | Can't Installing Windows 10 on Dell Inspiron 5502 |
Yeah, I talked again to the Dell Technical support and they completely resolved it. Thanks! I guess moral is to make sure I'm never gonna give up on the issue, never gonna let it down! (until it's fixed, of course, which it is now) | Hi!I've been having a few frustrating issues with my new XPS9520: - there is a weird screeching noise coming out of the bottom of the laptop. It's not fan noise, since the fan ramp doesn't change the sound. It's almost coil whine-esque, but more annoying. - many of the keys creak when being pressed not dead-center, and there are keys (like "b") that feel extremely mushy compared to others. - An app that worked for a few weeks, microsoft flight simulator, no longer opens. Even after a clean install of windows, this app keeps crashing. It works fine on other computers. - The same wobbly trackpad issue. Now, the XPS is an extremely expensive laptop, and this one is only two months old, so it's quite frustrating to have paid this much and still get a laptop with QC slips. I also cannot spend weeks without a laptop while dell shuffles it back and forth to patch up mistakes, since this laptop is essential for my job. Dell's support hasn't been able to resolve these issues, which is also terrible, since they should support a two-month-old laptop better. In fact, the agent simply ended the chat when I described the many issues with this laptop... and then marked the service ticket as complete. This is not ideal, I think. What would be perfect is if dell could ship me a new replacement unit, and of course I'd be happy to send this unit back for analysis. If Dell does resolve this well, I'll definitely post again and give my updated thoughts. | Many odd issues XPS 9520 |
Do you have a software firewall running on your laptop? If so, try disabling it temporarily to see if that makes a difference. Do you have a Killer WiFi card? I recall posts about it blocking access to certain web sites. IIRC, some settings needed to be changed. Try opening Killer settings and disable Killer prioritization engine. | I have a brand new XPS15 9510. My issue from day one is that some websites, but most noticably web.whatsapp.com will not load after the laptop comes out of standby mode. This problem identifies itself in different ways:- No QR code loading- ERR_CONNECTION_RESET message- TimeoutsThis occurs in any browser and only on this laptop. Things I did in an effort to resolve:- Updated all drivers- Tried different browsers, laptops and DNS settings- disabled MIMO power save mode in the wlan adapter settings Any help or tips is greatly appreciated. | Certain websites not loading, after reboot all ok |
Send Invoice to India_CSB_Care[NAME].com they will correct it within a day | [IMAGE] Billing date 22/8/2021 | Warranty missmatch |
Try the drivers from Intel website, always used them over manufacturer drivers and work's perfectly Intel® Driver & Support Assistant. In fact I'm impress how the connection is good, even on wifi 5 | Hello, I got a brand new XPS 15 9520 and I have some issues when I want to connect to 5ghz wifi. The router works perfectly and the new XPS is in the same place as my previous laptop (which works on 5ghz very well) I tried to install the latest wifi driver, bios update etc but without luck. When trying to connect to my 5ghz wifi I get an error "can't connect to this network". And that's it. Nothing else happens. I saw that many XPSs had WIFI card problems. Could this be the same issue? Any ideas? Thanks! PS: I have the AX211 network card. | XPS 9520 5Ghz connection |
It means there's a short circuit somewhere inside the system. Use a flashlight to check inside the USB ports for a bent pin -- if nothing is apparent, you can try replacing the DC jack in the system (two common causes of shorts). If that doesn't get the system going, replace the system board. | Hi, so I have a Dell Latitude e7270 from 2016 and it worked fine until recently, where when I press the power button, the power button light turns on for 5-7 seconds and then the laptop turns off. Please tell me the possible fixes to this problem. | Dell latitude not turning on |
Well what did I know? Support Assist updated the BIOS to version 1.8.1 dated 14-Sep-2022 and with no other changes made to they system/dock wake from my WD22TB4 now works after any amount of time! I could not see this "bug fixed" it the release notes but it works:-). Peter | I've received my XPS 13 Plus 9320 running Windows 11 Pro 64bit (build 22000) and WD22TB4 Thunderbolt Dock connected via USB to a wired mouse/keyboard. Latest BIOS (1.4.0) and drivers all installed. When the PC sleeps I can't wake it from the Mouse or Keyboard connected through the dock. If I reach over and press the XPS keyboard everything works fine - but it is a pain:-). I have unchecked "Allow this computer to turn off this device" power management options in all USB devices and where it is not greyed out checked the "Allow this device to wake the computer" option. Still no luck! I have had a response from Dell advising to "Disable “Deep Sleep Control" which also stops you having "Fast Start" and this does work, but this makes the start-up and other options slow/clunky! Any other options to allow wake from keyboard/mouse please? Thanks, Peter | XPS 13 Plus 9320, WD22TB4, wake issue |
Now this is just an assumption. In most cases where a customer doesn't buy a Dell computer with 2 SSD, Dell doesn't include stock heatsink. Did you buy a heatsink one by yourself or one was pre included ?? If it wasn't and you install it without heatsink. It may be resulting in those crashes. [IMAGE] If you have already install a heatsink and I can mostly think of a motherboard failure | Hello, I recently bought an XPS 15 9510, and went to put in a second NVMe drive and noticed it would appear and disappear often. (Both in BIOS and Windows 11). I tried another drive with the same results. My next troubleshooting attempt was to put the stock 512GB drive (OS) in slot 2 and the additional drive in slot 1. I booted to Windows and within a minute it shut off. Rebooted and within a minute had a blue screen. Is the motherboard bad? I can copy files to the drive in slot 2 and nothing is ever deleted, but it often disappears. The only thing else I can think of is the stock heat spreader thing on slot 1 which presses against the foam on the bottom case. This piece does not work in the other direction for slot 2, but I think the small screw should be plenty to keep the drive in place. | XPS 9510 Second NVMe Issues |
How much of a performance increase you'll see depends on what you're running -- the more CPU intensive the applications, the more significant the increase. | Hello, I currently have a Latitude E6520 with an i5 2520M CPU. Considering their low price (>$30 on eBay) I was thinking of upgrading to an i7 2620M. How much of a performance difference would there even be between the two CPUs? I'm not really in need of much more power with the Latitude, but if I can get a noticeable performance increase for $30, I'd be happy. Also, it does have 8GB of DDR3 RAM, and a SSD. | Upgrade to i7? |
The CPU is not upgradeable - it's a BGA processor, meaning that it's soldered to the system board. You would need to replace the entire system board, assuming one is available for your system model. It's likely a G7-15 7588 system - some of these shipped with i9 CPUs, but that upgrade is likely to stretch toward or over $1,000 just for a system board, without labor. | Hello, I have a Dell G7 with processor Intel Core i7-8750H and I wish to upgrade it. Which processor can I install on this socket? My baseboard is a Dell 0PK2PP. Thanks in advance! | Processor upgrade on Dell G7 |
follow this guide from start to end You may find that a few thing I am recommending to delete are already deleted from your computer so skip those steps. 1 Use Microsoft's Installer : This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. Reboot (important) C:/ Program Data/ PCDR C:/ Program Data/Supportassist C:/ Program Data/Dell/Dell data volt C:/ Program Files/ Dell/Supportassist C:/ Program Files/ Dell/ Dell data Volt C:/ windows/Temp (everything inside the folder Remove these Registries Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services key. Delete Dell hardware service, Delete Dell client management service, Delete Dell updates. Open device manager > system devices : If you see 2 Dell dala volt devices, please uninstall the second one. last step : Download dot net [URL] if it's already installed, installer will give you option to repair or remove, choose remove and reboot. Install again. Reboot install SupportAssist | Anybody can advise, that the Dell support assist has failed to install on my Inspiron 7306 laptop and is showing Installation failed. Please reboot your PC and try again." I did but the same result... | Dell Support Assist Installation always failed |
Hello there! Thanks for your suggestions, unfortunately they didn't help, I had to do a clean install again and this time it didn't help. Then I did it again a third time, avoiding Dell's software and drivers (I just installed Windows Update drivers) and now everything seems to work fine again. Even the Thunderbolt 4 dock that I thought it was defective now works again. | Hello there, My Alienware
X17 r2
x17 R2 suddenly lost 90% of its performance in the last 3 days. It also can no longer recognize my TB4 dock. Opening File Explorer or applications is a pain.I tried to repair the OS and it failed, so I did a fresh clean install with the Microsoft Media Tool. Initially it was good, but after some updates it started behaving like a 15 years old PC again.Anyone else had this problem? I really can't identify from where the issue come? | x17 R2, super slow after July 24 |
There's a good photo here. If it's one of these two ports that is damaged, this is what you need. [URL] | Hello, Community; Wondering if anyone can give me a definitive answer on parts question. Dell Inspiron 15 7586 I/O Board 71FMC - will this fit my laptop? (found this on a parts supplier website)have not disassembled the unit yet, I can never make heads or tales out of the dell support "view original configuration" parts lists (what a nightmare those are). I have 7586 2-in-1 and it appears from the outside and service manual that the usb /card reader could be a separate board. My unit is Inspiron 7586 2-in-1I would rather know for sure that the part will work before I buy it and attempt the replacement. Thanks anyone for any assistance! | Inspiron 7586 2-in-1 USB Broken - i/o board |
These are generally commodities -- choose whatever is available. | I have a XPS 13 Plus Laptop. I am looking for a recommendation for a USB-C to Ethernet adapter. | Looking for usb-c to ethernet adapter recommendation |
I was actually able to figure this out on my own. Just after I posted, I remembered that my work uses these adapters to connect our work PC's to monitors. I connected my laptop to that adapter and I was able to get it working at 30Hz with two 4k monitors and the built-in 1080p display on Ubuntu with no issues. So there is the answer for anyone else wondering: The laptop appears to be perfectly capable of running 4k+4k+1080p, so I assume there should be no issue with either that combination or 1440p+1440p+1080p. | Hello, I have an XPS 13 9365 and I want to use it with some external monitors. My ideal setup would be the laptop plugs into a USB-C dock, which will connect to two monitors via HDMI and/or DisplayPort. The laptop has a 1080p and both monitors are 1440p and I would like to use all 3 displays at the same time. My question is, will the laptop be able to run both monitors at 1440p? I have two cheap USB-C hubs and when I tried them earlier today, one monitor ran at 1440p and the other ran at 1080p. I tried to change the resolution to 1440p but Ubuntu gave me an error about not being able to run one of them at 1440p (I don't remember the exact error message unfortunately). I figured it might be an issue with one of the hubs, but I want to make sure the hardware in the laptop is capable of driving the built-in 1080p display at the same time as two external 1440p displays before I spend a lot of money on a Dell docking station. I don't care if they are 30Hz or 60Hz I just want 1440p since it looks fuzzy when upscaled from 1080p. Thanks | XPS 13 9365 with 2 1440p monitors |
The answer is no -- Windows 7 will not work with this model system. While you can find all sorts of hacks to try getting it installed, you will find hardware for which there is no support, and you will be installing a completely insecure operating system that has seen no security updates in 2.5 years. If you want the Windows 7 interface, there is Open Shell, which will allow you to use a Windows 7 interface over Windows 10 (I don't think it's supported yet over Windows 11, but it may be coming sometime in the future). Windows 7 support ended with the 6th generation Intel CPUs, which were current in late 2015-2016. | Wondering if everything is going to work ok for me if I roll back..? Running AHCI and a Samsung 970 EVO Plus NVMe M.2 SSD along with the Samsung driver for it. Just wanting to see if there might be any compatibility issues in doing so. Really prefer that older platform. | Roll back to Windows 7 Ult.? |
I did locate the C-States control under BIOS > Performance and will be monitoring. Hoping for a better solution, but for now I would just appreciate being able to type! | All, I recently received a new Latitude 5420 for my office PC. I use it via WD19 dock via USB-C and since I started using it I have issues with repeating keyboard. I get entries like "Final Draftsssssssss". It seems to be random keys in any application. Occasionally, I feel like the mouse freezes for a split second. I went through three wireless keyboards and two wired keyboards. Tried a WD15 dock. All of my drivers and firmware are updated on the laptop and the WD19 dock. Dell recently came and replaced the motherboard. All with the same results. I have read similar with other Latitude laptops in this form, advises to disable the "C-States" in the BIOS and I understand that would reduce my battery life when I am mobile, which is not ideal, but better than a key getting stuck on delete and deleting email or whatever else I am working on. I didn't see a clear "Disable C-States" in my BIOS, can anyone recommend what to look for? Still an issue that dell is working on? | Latitude 5420 Repeating Keyboard Entry & Mouse Freezes w/Dell Dock WD 19 USBC |
Post in the Precision Workstations forum. You've posted in the Inspiron forum. | Hi, we bought a brand new Precision 5770 for our organisation. Now since i'm the sys admin here I need to package the driver in SCCM, make everything work with a task sequence. So yeah I have tons of problems already, first of all the audio driver from Dell website cant be extracted and installed via SCCM. You have to manually install them, the computer will reboot 2 time and install 4 Realtek Soundwire Audio codec device driver. [IMAGE]Without the manual install speaker audio are not working, the device manager doesnt seem to know he needs those drivers to work. Thats a big problem when you bought 100 of them and need them to work automaticly after the task sequence is completed. Another problem that baffle me : [IMAGE]"This device cannot be started until the user logs in. (Code 55)" Even if i'm enabling Windows Update, it still cant start the device properly, the error code is 55. Nothing in the SCCM driver Pack from Dell is working, neither Dell assist !! From the ID, its the Nvidia HD audio Driver. I have the last Nvidia A3000 driver, i'v tried to uninstall it, extract the nvidia inf from the HD audio and manually select it from the device manager but nothing is working, I dont even know what this driver does, but I cant deliver a machine to a client like that.So here I i'm totally desperate, I dont know what to do now. | Precision 5770 controller high definition audio from Nvidia A3000 |
No -- the limiting factor is the USB3 port on the drive, not the Thunderbolt port on the system. Unless you have a Thunderbolt drive (which really comes into its own only if it's an SSD as opposed to a hard drive), there won't be any difference. | I bought a WD My Passport to back up my laptop using Acronis, but when connecting the drive via the usb-c port on the computer, the backup always fails. I do have a cable that goes from USB-C to USB-A & the backup will run fine with that, but I thought USB-C would be a faster transfer rate. The log from Acronis shows 543.3 Mbps, would C be faster and why does it have a problem with connecting to that C port? I've been asked if that port is meant for a docking station - is it? | USB-C port on XPS 9560 |
I've tried Windows 10 on that PC. As soon as I turn off fast startup, automatic power-on works fine. But it does not work on OpenMediaVault | I replaced the power supply, and changed case to convert it to a simple NAS. Everything works fine. But I setup auto startup in BIOS, it does not boot at the time I set. How to fix that? | Auto startup not working |
That is unknown by Dell. None of the Dell Docks (TB16/TB18DC/D6000/WD15/WD19/WD19S/WD19TB/WD19TBS/WD19DC/WD19DCS) were validated/tested with Alienware Laptops. | Hi, I am planning to get an Alienware x15 R2 with RTX 3070 Ti. I already have D6000 dock but I am facing a lot of issues with Frequent High CPU Usage etc. I have got Samsung Odyssey G7 32" which supports up to 240Hz and its a QHD Model. My Questions: Does WD19TBS support QHD with 240Hz in Alienware X15 R2? As it supports only 144Hz in D6000 with XPS 15 9570, I want to ensure my new Laptop and Dock supports my monitor. | x15 R2, WD19TBS, 240Hz monitor |
Hello again!I believe I have found the source of the problem. Some programs force "High performance" power plan on the computer. Studying hidden parameters, I have found that one of them sets minimum processor state on 100%, meaning the system can not limit it if it gets too hot. This results in overheating and computer switches off.A workaround to it is to just copy the parameters of standard power plan to high performance power plan. This would essentially make them the same, so the computer will operate normally even if it switches power plans. I have tried it several times and it seems to work pretty well. I personally used PowerSettingsExplorer, but this is a third-party software. Good luck! | I have recently encountered a problem I never encountered before. Essentially, my computer started to overheat and shutdown under load due to Intel Dynamic Tuning: SEN1_HOT = 368 K event. I am confident that it is neither CPU (Official Intel Extreme Tuning Utility showed me around 80 degrees under load), nor GPU (MSI afterburner gave me around 70 degrees). I know that the most obvious solution would be to re-paste the components, especially since this model is known for having issues with temperatures. However, what stops me is that I have no idea what SEN1_HOT code means, first part specifically. I have found similar reports while googling and encountered NVME_HOT, WRLS_HOT and TCPU_HOT, which are self-explanatory. I am unsure I want to try and fix something which is not broken with repasting. So far I have disabled Turbo Boost, which lowered the temperatures to abovementioned 80 degrees on CPU, however, it should be fine running at 100 as far as I know. I believe I should also mention that this problem started to manifest when I started to use VR, and never before, even on higher CPU and GPU temps (90-100). Additionally, I think that SEN1 means "Sensor 1", but I still have no clue where it is located. For information of Dell support, my computer is out of warranty. | Intel Dynamic Tuning overheat SEN1_HOT - DELL G5 15 5590 |
[NAME] I uninstalled and re-installed Bluetooth and audio drivers. It seems working fine now. But for the adaptive brightness problem I disabled it in the settings, still the problem is there. | Hi, I have recently purchased Dell Inspiron 15 3515. My specs are AMD Ryzen 5 3500U 4C/8T processor, 8gb ddr4 ram, 512gb SSD with Windows 11 home. I am having Bluetooth audio lag issues and auto brightness issues. Even though I have disabled in the settings the brightness always changing. As for the Bluetooth audio there will 3-5 seconds delay between audio and video, sometimes audio will lag and sometimes video will lag while I am watching YouTube videos or other streaming services. I have uninstalled and reinstalled Bluetooth and audio drivers. Still the problem persists. I request you to solve my problem. Thanks in advance. | Bluetooth audio lag and auto brightness issues |
Dell has not used whitelists for wifi cards -- as long as the card is in mini PCIe format (not the current M.2), it should work fine. | Hi: I was given a Dell Latitude e4200 and I installed W10 Pro 64 bit on it. It runs very nice. Everything works. I had to use the W7 drivers for the SD card reader and fingerprint sensor. W10 installed all the other devices. This e4200 has the single band Dell wireless G HMC form factor card, and I have a Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter that I removed from my HP 350 G1 notebook Intel 4th gen core processor) when I upgraded the card to an Intel 7260AC. On a HP notebook made around the same time as the Latitude e4200, the HP notebooks had BIOS whitelists which prevented the installation of any other model Wi-Fi adapter not listed in the service manual from working. Does anyone happen to know if the Broadcom card has any chance of working in the Latitude e4200? The card is easy to remove and replace, but I hate to mess with those delicate antenna wires, and there is no use in trying it out if someone knows that it has no chance of working. Thanks! | Latitude e4200 Wifi Card Upgrade |
You need either to pause the install to slip in the Intel RST driver, or change the system setup to run the drive in AHCI rather than RAID (IRST) mode. Driver here: [URL] It's the one called Intel Rapid Storage Technology Driver and Application. You can also build a custom Windows 10 boot image, loading that driver into the boot sequence. Without that driver, Windows will not see the drive. | On all Dell Latitude 7420 and 7430 series I am unable to image with a Windows 10 ISO via USB upon boot. I do *not* have this issue with any of the previous Latitude models, including 7490,7400, and 7410 series. in the first photo below you will see the drives listed when I boot to the USB Windows Image ISO on a Dell Latitude 7400 In the second photo, with the exact same USB, no drives appear on the Dell Latitude 7430 model Is there any way to fix this? Is this some new Bios configuration setting introduced in the 7420 series that I can change? I have to be able to image via USB. I have even used the Dell OS Recovery tool which was suggested by their tier 1 tech support when I called, but this did not resolve it either. [IMAGE][IMAGE] | "We couldn't find any drives" unable to select Drive when booting from USB |
Check to make sure the fan is clear of dust and clean accordingly. If that does not silence the fan, it will need to be replaced. Service manual: [URL] | Hello, I've had my Alienware m15 R3 for roughly 2-2.5 years now. As of late the right fan has been making this awful noise that’s like a drill. Is it an issue with the fan itself or is this something I can fix? Here’s a video of the sound | m15 R3, right fan making drill noise |
That means the screen needs to be replaced. If the system is under warranty, contact Dell for a warranty replacement of the display panel (they'll want the images you've captured). If the system is out of warranty, one source of Dell OEM parts: [URL] | Hi, Without any physical damage, i see some lines in my screen which goes on and off and sometimes it gives a fuzzy looks to my screen. Tried all options available in Dell support site and non worked. Noticed a thing on the display adapter driver -Intel(R) Iris(R) Xe Graphics. I have updated it to latest version as advised by Support assistant. When I run test via Support assistant only this Video Card test getting cancelled and not able [IMAGE][IMAGE] to see the result of this driver Intel(R) Iris(R) Xe Graphics. | Inspiron 7306 2 in 1 fuzzy screen/ flickers |
You could try the Windows 11 driver package from here:Realtek USB FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK If that doesn't work, you could try to install it in Compatibility Mode. Though, it's not made specifically for your device so it may not work. | Hi everyony, I have Vostro 15 7510 (4J3LGL3) and i wanna to connect this laptop to cable rj45, i have bought adapter USB to help me do it. When connecting the cable to the USB adapter, the message 'Not connected' appears all the time, is it possible on this laptop to connect to the network without using WiFI or is it not possible? | Connectivity on Dell Vostro 7510 Intel 11th Gen |
i ended up connecting the laptop to an external monitor yeah and now the performance is what it should be , this is still mind baffling to me that the monitor that comes with the laptop is slowing it down lol | my XPS 15 struggle to run any game without constant fps drops till im basically unable to move , even the games that can run perfectly on potato laptops cant be run without fps drops on this pc, anyway to fix this? i do force games to use the nivdia gpu but it still doesnt change much i know the pc isnt meant for gaming but being unable to run 8bit game made on rpgmaker properly is pretty pathetic, what should i do to fix this? | XPS 15 9560 Struggling to run any game |
HDMI 1.4b is what the system supports, so 4K is indeed supported. That said, it doesn't really matter what the nVidia GPU supports -- all video on this model is controlled by the Intel GPU aboard the processor, even when the data is rendered by the MX250, which acts as a co-processor. The 10th generation Intel CPU (Intel HD GPU aboard) support 4K fully. | Hi everyone!I have an Inspiron 5590 (GeForce MX 250) and I am thinking of buying a 4k display. I can't seem to find any information about this laptop supporting 4k via HDMI. Can anyone let me know? Many thanks in advance! | Will an external display on my inspiron 5590 display @ 4k? |
Is there a specific problem that you are trying to fix with a BIOS update? MY point is that if you keep trying to update the BIOS and problems continue to occur then only bad things can happen. If the system is working fine and you are happy with the operation then my advice is leave well enough alone. The forum is full of posts where a BIOS update went wrong and bricked the MB. | I have a Dell XPS 15 9500. I am trying to update to the newest 1.16 BIOS. I believe it's currently 1.15.1. I first tried via Dell Command Update and then via Support Assist. I then later simply ran the .exe file I downloaded from the Dell site. Lastly I put it on a flash drive and used the F12 key at boot so try and install from BIOS and installing from the Flash Drive. Each time the result was the same. It goes into the screen with the Dell logo and says "updating your firmware. Do not power down your system". It simply says flash in progress and stays at 0%. I know it's not supposed to be restarted but at some point I've restarted. I'm able to use my computer fine. I just don't seem to be able to update. Any ideas on how I can update? I have done many firmware updates and never have had an issue before until now. | Unable to update BIOS on Dell XPS15 9500 |
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