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Have a look at this forum post, and this web site and also this one. | Hello, Unfortunately I didn't find a Dell Gaming Laptop category Therefore I created the article here. I ordered a Dell G15 5510 with i7-10870H and RTX 3060. Now I saw in a teardown video that there is no bracket and heat sink for the 2nd M.2 SSD. Are there already the right part numbers for it? I have already been able to locate the PXNWV for the bracket. However, for the heatsink, I haven't found anything suitable for the G15 5510. Best regards! EDIT: [IMAGE] Teardown Video G15 2021 | Dell G15 5510 2nd M.2 |
1, Disassemble the computer and the fan to clean out accumulated dust and fluff. Apply fresh thermal paste. Upgrade some components such as RAM and drive to an SSD. Perform clean install of Windows and configure it to run without many visual effects, and disable unnecessary services, all to enable an older computer to run almost as well (and in many cases better) than a new PC. 2. I configured one to be a media server, serving up thousands of music albums that I ripped from my own CDs and some vinyl. 3. "kiosk"-type computer to display videos and slide shows in automated mode in trade show booths. 4. Keep one, improved as in my option 1., to serve as a backup/spare computer in case my primary computer is ever down. 5. Scavenge the components to use to repair or upgrade other old computers. | Other than recycling, what are some ways you have repurposed an old system? For more questions regarding this contest, please visit the Information Page here. | DS 07/25: Other than recycling, what are some ways you have repurposed an old
system? |
I would not say I like using Event Viewer, but besides the Reliability Monitor the other built-in tools for troubleshooting windows are usually more complicated. Often the error codes are difficult to decifer, they get very specific, sometimes too specific. It would be great if some entries just listed application names instead is APPIDs. I don't see regular people getting a lot of use out of it. | Do you like using Windows Event Viewer to troubleshoot system issues, why or why not? For more questions regarding this contest, please visit the Information Page here. | DS 07/25: Like using "Windows Event Viewer" to troubleshoot system issues, why
or why not? |
It it's convenient, I prefer Ethernet. Ethernet is a lower-lever protocol, so it often works even when WiFi won't. And, Ethernet is faster and more secure. If Ethernet is not convenient, such as due to location, then I'm happy to use WiFi. | If given a choice, do you prefer running your system over wireless or ethernet for your network connection For more questions regarding this contest, please visit the Information Page here. | DS 07/25: You prefer to run your system, over wireless or ethernet network
connection? |
Here are a few ways to reporpose an old system. -Turn it into a server; web, proxy, firewall, file server -Learn a new OS by installing Linux -Make it a retro game station If you have a tablet or old phone you could: -Create a weather station -Make it a counter-top calendar -Use it as a universal remote -Dedicated music player | Other than recycling, what are some ways you have repurposed an old system? For more questions regarding this contest, please visit the Information Page here. | DS 07/25: Other than recycling, what are some ways you have repurposed an old
system? |
From what I can see, you have a dedicated HDMI port on the left side. Also on the left side, you have a Thunderbolt 3 (USB 3.1 Gen 2 Type-C) port with Power deliverySupports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you to connect to an external display using a display adapter. So, you may use the HDMI port or you may use the Thunderbolt port with a DisplayPort adapter. [URL] | Wondering if my xps 2018 model xps15 9570 has a display port or a HDMI slot? Trying to hook it up to my Dell S2721qs 4 k monitor to download monitor updates thank you | Does the 2018 Dell xps 15 9570 laptop have a display port or HDMI slot? |
It means a battery fault -- if the system is less than 12 months from new, call Dell support to have the battery replaced. | I bought Dell G3 15 and recently it starts showing a blinking light pattern of 4 times amber and 1 time white, all the time. Kindly tell me what's the issue with my PC and how can I fix it. | 4 times amber and 1 time white blinking pattern |
Have you checked the BIOS boot menu to make sure that the Windows Boot Manager is first in the list? | As title says, i installed Windows 10 with a CD, after installing, my laptop boots from the CD automatically instead of the SSD. When i disconnect the CD, then it says there's not a bootable unit.Tried reinstalling but with a USB bootable, when it fininished, the same issue happens, laptop boots from the USB automatically, when disconnected, says there's not a bootable unit. (Which obviously exists because it lets me install Windows) I have a Dell Inspiron 3421, i upgraded the BIOS like 7 months ago. I have this laptop since 2014-2015 i think. | Issue with SSD. After installing Windows 10, BIOS does not recognize the SSD |
Thank you! | My laptop only requires a 130w power adapter and I am connecting it to a WD19TB docking station which only requires 180w. Is a 240w power adapter too much? | LA240PM160 240W power adapter |
Updating the thread with a solution (ish): After all the of random troubleshooting that was performed, the very last thing that was discovered is that the USB-C port must be damaged where the connectors do not fit in correctly. I was able to get the 4K 60hz display working correctly with a USB-C to DisplayPort cable by holding the cord UP on the port a certain way. While the connector is pushed upward into the port, the display is working as expected. What I can't answer is if it any of the 40 changes I made during the troubleshooting process had any impact or not in the end result. | So after doing more research I found that the Intel 620 graphics should be able to support 4K 60hz with DisplayPort over USB-C. After spending about 24 hours of total troubleshooting time, I'm completely baffled. With a USB-C to DisplayPort cable, I was able to get it working twice. Monitor was set to 4K 60hz two times now and failed after I left and came back later in the day. I have done just about everything imaginable to try to make this work. BIOS, Drivers, scouring the internet from every post ever created on this topic. Nothing. When I did get the 4K display working correctly, it's when I closed the lid once. Magically worked. Never again. The next is when I was uninstalling monitors in device manager. Then it magically worked again. Since then, nothing. I've tried 3 different connection methods: USB-C to both DisplayPort and HDMI. Also a USB-C to HDMI adapter. I have no ordered a Plugable dock with DisplayLink to try this as well which will be here tomorrow. The display is detected, but listed as "Display 2 isn't active". Trying to enable through the Intel Command Center does nothing. Judging by the fact this worked twice at one point, it HAS to be supported. Something just has to be terribly wrong with a driver or software update somewhere. Any help would be appreciated. Thank you! | Intel 620 Graphics - 4K @ 60hz - Worked twice, cant get it again |
To anyone else out there having this problem, I have found (a temporary) solution... Ubuntu Linux on a resized smaller partition on hard drive... and using the nouveau open source drivers > Nvidia official drivers. Why is beyond me... but I've read a few other threads on here + Reddit about BIOS / driver (intel + nvidia) conflicts that resemble my issue. nvidia drivers on linux is no better. If nothing else, try loading your system on linux will show if the GPU is still functional with open source drivers. Helpful as a spot-check when half of the support forums seem to default to 'hardware issue, spend more money'. | Hi all, hoping someone can point me in the right direction for troubleshooting... Have an alienware m17 r3, a few years old, pretty good condition outside of needing an initial GPU/mobo replacement from Dell ~1-2 months after purchase. Ran great the past year or two since. Early last month (6/22), there was some windows update that caused a cascade of other updates (including the series of nvidia driver updates recently) which has got my GPU going haywire. For games, youtube videos, adobe suite, and even on Word docs, I was experiencing black screens with sound still on (sound is frozen on last note), with lights on keyboard still on. Have to shut it off with the main button, when it happens. Anything that is graphic intensive, it'll black screen crash within ~30 seconds. Lighter loads, it's hit and miss. Occasional BSOD with the directx kernel note. The latest memory dump files also point to nvidia drivers, with module nvlddmkm, 10.0.19041.1 being highlighted. What's strange is I think that's related to the OS version of MS windows home (10.0.19044)? But maybe I'm seeing patterns now where there aren't any. I've tried a dozen reinstalls of nvidia drivers, from the recommended 512.98, the latest 516.59, and step-wise back to the OEM suggested 466.18. Driver-only, and also with all the attachments. Usually clean-installs on the settings. From current driver re-uploads and testing, I'm on Dell's suggested 512.98 for my RTX2060. nVidia's GeForce Experience program pushes the 516.59, if I install the application. Up-to-date on checks from Intel's Driver Support Assistant, and from Dell's SupportAssist (also from Alienware Updates v4.5.0, and Alienware Command Center, up to date). Windows updates, also up to date. Intel Graphic Command Center says it's up to date. Device manager has no unknown devices or anything like that. Recent re-install of Windows (keeping-files version) did not change anything. At this point, test programs like 3Dmark just fail to start the test entirely. Other programs I've been testing with, like Minecraft, load up but fail out with error codes for Java environment, directX BSOD, or a generic 1073740791 (seems tied to graphics driver from what I can see). Aside from asking for advice on how to proceed, I also wanted to ask if anyone has noticed or could comment on the below: [URL] Dell support docs vs the backend of dell's 'my drivers' is showing this same download as a July 8 2022 driver update... not Aug 2022... so have I gotten caught up in early updates that aren't ready for primetime, that basically bricked my system until nvidia-intel-dell teams work out the kinks?? Version 30.0.15.1298, A13 | m17 R3, RTX 2060 issues from Windows Update? |
The simplest answer is, the cheapest one that can output your monitor's native display resolution at its maximum refresh rate without using within 20% of your PSU's total watts. IOW, you don't need an RTX 3080 if you have a 1080p monitor. | What graphics card do you recommend for the best gaming experience? For more questions regarding this contest, please visit the Information Page here. | DS 07/24: What graphics card do you recommend for the best gaming experience? |
This may not exactly be your question, but here's my opinion on keyboards: Dell XPS 15 L502x was a perfect keyboard layout.I dislike the layout of the current XPS laptops. Having dedicated Home, PgUp, PgDn, and End keys in a column on the right, plus full-size cursor/arrow keys, was a logical and functional arrangement. It's so useful for editing and for navigation in documents, web browsers, etc. XPS 15 L502x, Inspirons and many other Dell models shared the same excellent keyboard layout. On current Dell laptops the keyboard layout removed the navigation column, placed Home and End keys on the function key row, removed dedicated PgUp and PgDn keys, and shrank the cursor/arrow keys. Those changes make the keyboard much less functional. Also, IMO it makes no sense to place the power button in the upper-right corner of the keyboard where the Delete key should be. A power button is pressed, not typed, so it should not be part of the keyboard where we can hit it accidentally. And, putting it in the Delete key position means we will often hit it when we want Delete. I've wanted to buy another XPS for a few years now, but I dislike the current keyboard layout. If there were an option to buy the old keyboard layout, I would pay extra for that. [IMAGE] | If given a choice, which switches would you prefer in a mechanical keyboard? For more questions regarding this contest, please visit the Information Page here. | DS 07/24: If given a choice, which switches would you prefer in a mechanical
keyboard? |
Dell offers several lines of gaming laptops that can be easily configured to deliver the best gaming laptop for your needs and style of play. Alienware devices are among the best laptops for gaming in the industry today. | Do you use your work computer for gaming? For more questions regarding this contest, please visit the Information Page here. | DS 07/24: Do you use your work computer for gaming? |
I am having a similar issue XPS 17 9720. Using a Dell 7-in-1 USB-C Multiport Adapter - DA310 to connect to Ethernet in office. The network drops up to 10 times a day. No other computers on Windows 11, or having the issue. 1. I connect to another computer hosting our QB's file, and when it drops, I have to go in and shut down all the other QB programs to relaunch QB. 2. I have turned off Wi-Fi, and disabled the adapter settings noted earlier in the post. 1. What a mess. That QuickBooks file sharing is already a bit rickety, and then it sounds like this is just peer-to-peer Windows Networking. A machine with a poor ethernet connection is the last thing you need. For sure, keep that QB-file backed up (made the proper way as a company-file.QBB ) 2. Good Try this: In Control-Panel / Programs and Featuresand/orSettings / Apps / Apps & FeaturesProperly uninstall anything related to:- Intel Killer Performance Suite (Performance Killer)- Killer Networking (Rivet, xTend, etc.) Killer of Networking- Dell Optimizer (Network de-Optimizer)- Express-Connect- SmartByte In Control Panel / Device=Manager- Delete the Wireless-WiFi deviceReboot computer.. On next start, Windows should auto-detect the WiFi mini-card and load appropriate (nice lean/basic/fast) drivers. Basically, run the simple Windows drivers (not that Killer nonsense). Repeat process for Wired Ethernet device. Test operation. | I have Dell XPS 13 7390 and Dell Thunderbolt Dock- WD19TB but when I connect an ethernet cable to the dock or to the laptop it will disconnect from the internet for a few seconds and reconnect regularly. WiFi works ok. I have tried the ethernet with a different computer and it works fine. | Ethernet wired connection keeps disconnecting |
I had a similar problem and discovered that the internal speakers would no longer work if I had 'Enhance Audio' switched on. Go to 'System' -> 'Sound' -> 'Properties' (or Speakers, Intel Smart Sound Technology for MIPI SoundWire Audio etc) and you should see an option for 'Enhance Audio'. Switch this off and hopefully, your internal speakers will work again. Strangely if 'Enhance Audio' was on, I could hear sound from Bluetooth headphones or external speakers without any problems. | I just got my new XPS 13 Plus laptop in the mail a couple days ago. Everything was great on the computer until I ran into a sound problem. I connected my bluetooth headphones to the computer. No problems occurred when connecting and listening with my headphones. The problem is when I disconnected the headphones and now I do not have any sound. I would consider my self as a pretty tech savy person, so I went through the process of troubleshooting and could not find a solution. I read some other forums on the Dell website with the same issue but not solution. | XPS 13 plus sound not working |
On many Dells (and other brands), I have wiped the drive and performed a clean install of Windows. You don't need to do a "low level format". You can simply use diskpart to erase the drive during the Windows installation process. I don't understand what you mean by "bios reset to factory settings", since Dell is the factory and bios includes specific Dell entries. As for "without registering with Microsoft for the privilege of MS unwanted gunk", you don't need to register with Microsoft. You may install Windows 10 without a Microsoft account. You will need to download drivers for some hardware from Dell and possibly from component manufacturers. Drivers provided by Windows installation and Windows Update may not cover everything or may not be optimal. If you need warranty support from Dell, they may want you to install some Dell utilities. Yes, you could restore the factory image, provided you create an image of your current system so that you could restore it later. BTW, some Dell-provided apps and drivers are useful. For example, without Dell Quickset you'll lose some methods of accessing media key functionality, and you won't have the Dell entries in Mobility Center. Without Waves MaaxAudio or similar, you'll lose some audio features. | I have Optiplex 7090 sff, i7(10700/8core/2.98-4.8ghz,65w), 16gb ddr4, M.2 2230/512gb pcie nvme class 35 ssd For 18 months I fought off 'n on with above regards removing ALL traces of Dell/Win code. Ultimately, 100% HD low level format + bios reset to factory settings. IOW, I admitted defeat to my abilities in dealing with the factory ssd build. I learned that by downloading factory re-setup s/w, the machine could be as when I bought it. Given the ability to effectively wipe away one's lame attempts at thinking one can make the beast become what I wished by a restore to factory setup... Does anyone see any problems in doing a rebuild to what I need instead of all the overheads acquired by using what Dell thinks I must use... I would think that 'should' H/W issues be met, Dell would firstly a wee bit annoyed with my taking over my machine... This would require me to do total factory image re-setup, presumably prior to asking for support, YES? In-A-nutshell, great H/W and EZ to upgrade etc. BUT I seriously only need Windows 10 (minimal installation without registering with Microsoft for the privilege of MS unwanted gunk) Just need Windows to run 2 or 3 utils to allow me to make a living! also speed without any (as much as poss) bloatware from Dell or Microsoft! All comments gratefully appreciated | What forseeable issues IF buy new XPS & then total nuke ssd then do minimal
Win10 install? |
You say that Windows Update doesn't work. Do you receive any error messages? | this pc is not working on windows update that reason its finger print not working and its speed also slow then others if any one have solution for that so kindly share with me | windows update |
This is the official Dell policy regarding hinge problems. | I have bought this laptop in 31Jan 2022 and the mid of JULY month its hinge is broken along with LCD panel in bottom even, Right now I am not able to open the laptop, this is very bad product quality form dell, this is a heartbreaking for me to see that laptop condition in within 6 months where I have not used my laptop much, hardly 20-25 days from the date of purchasing. I have seen that many people face the same issue which shows that somewhere quality is not good and literally it is unbelievable that we got this bad quality product. Dell please solve this issue as soon as possible so that I can start my work. [IMAGE][IMAGE][IMAGE][IMAGE] | Right hinge broken of newly purchased laptop |
It was a rather simple solution - I'd got the shutter slide across. I hadn't realised it was there. Mea culpa. | I've just bought a used Latitude 7420. It came with Windows 10 Pro and I updated that to Windows 11 Pro. I didn't try the webcam prior to the update. Subsequently, I've tried using the webcam - tried using it for face recognition login, when the red LED by the camera blinked and the white LED also came on, but the image remained black, and with the camera app - once again the image remained black. I have checked the setting in the BIOS - webcam is enabled. I have uninstalled and reinstalled the drivers, and checked the privacy settings for the camera, and everything appears in order. Is there an issue with Windows 11 and the webcam, or is there something else I should try? | Latitude 7420 webcam not working |
To run the SupportAssist application, perform the following steps. Press and hold the Windows key (Windows Button), and then press the q key.In the search box type SupportAssist.Select SupportAssist (App) in the list of results.NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.Touch or click Start Now to run the tests.SupportAssist runs the tests one by one and provides the results and suggested actions. | What are your best tips for fixing a slow system? For more questions regarding this contest, please visit the Information Page here. | DS 07/23: What are your best tips for fixing a slow system? |
Microsoft's Photos app, installed by default in Windows 10 and 11, works very well. If your photos are in the cloud rather than stored on the phone, you must download them from there: | Best recommendations on how to import photos from my iPhone or Android? For more questions regarding this contest, please visit the Information Page here. | DS 07/23: Best recommendations on how to import photos from my iPhone or
Android? |
I really don't think these procedures have changed much recently. Uninstall unneeded programs from your computer Run a virus scan Run a malware scan Make sure the computer is up to date Install more system memory Install an SSD if you haven't already Verify the fans work and the system is free from dust Re-install your operating system If you're comfortable re-apply thermal paste on the processor | What are your best tips for fixing a slow system? For more questions regarding this contest, please visit the Information Page here. | DS 07/23: What are your best tips for fixing a slow system? |
Edit: i have now found the solution myself, you have to stop windows from autimatically updating drivers before connecting to the internet. After that you have to install an older version of the graphics driver (firepro w5170m) because it seems that the newest driver is causing issues. | So i have a dell precision 7510 laptop and everytime I install windows it just wont boot into windows and when it does it just freezes i've tried booting into safe mode and all that stuff and i just cant solve it. Although for some reason when i awitched the hdd into another computer that computer installed windows just fine and when i switched it back to my laptop it booted properly and i don't know why it's doing this. Please help. | Dell laptop freezing after installing windows |
Sometimes the most effective solution is the most obvious one. Reset your Bluetooth headphones and speakers then try reconnecting them again to your computer after a few seconds. With luck, it would reset the laggy connection and improve audio sync. Resetting your headphones removes all previously paired devices. | On my brand new Dell the sound lags by about 0.5- 1 second when using my Bluetooth headset. This does not happen on my Lenovo, TV, phone etc. There is a problem with the Dell. This is extremely frustrating. Any solutions? | Laggy sound on bluetooth headphones |
Some settings only take effect during a call. So, call a friend and try adjusting some of the settings. I'm not sure what will be best for your camera. Maybe try reducing Backlight Comp, increasing Contrast. Try unselecting Auto box for White Balance. You could try clicking "Default", to reset, though that won't cover everything. Also click the second tab in that panel, Camera Control, and compare settings. Maybe uncheck Low Light Compensation or Exposure or adjust slider. Just in case, does your webcam have a little sliding cover that might be covering the lens? | I have a Vostro 7500 running Windows 10 with an integrated webcam. The webcam has suddenly stopped working. I've been through all the suggested fixes on the video - updating the drivers and the BIOS, checking that the camera app is enabled, checking that the camera is enabled in the BIOS, checking that the camera is allowing in Norton 360, etc - but all to no avail. I have an external webcam and am able to plug that in successfully to get video when using Skype or Zoom but when I try to use the integrated webcam I just a blank black screen. Does anyone have any further suggestions? | Integrated webcam not working for Vostro 7500 |
Microsoft is rolling out Windows 11 sequentially - you can either wait until it appears in windows update, or you can manually upgrade or install it yourself. Some systems will not see it in Windows update until late 2022. To manually install now, make and test a full system backup first, and then see [URL] | Is the Windows 11 upgrade available for my Inspiron 3583 laptop? I have run the PC Health Check and all the tick marks are marked. I have done everything I could think of but WIndows Update still says Get Ready for Windows 11. I hope I didn't miss out on getting this free upgrade. | Windows 11 update |
Yes, this is an absolutely normal temperature. Remember that you have an 11th gen H-series processor in your laptop. This uses almost twice the power that most mobile processors use, so it will run hotter. It's supposed to be a desktop CPU in a laptop form factor. Mine idles at about what yours does (11800H), and will hit around 90C under full load. The top of my laptop gets very toasty when it's working hard. Also, if you have a dedicated GPU installed, it will get even hotter. Your options are: 1 - Open Dell Power Manager, select the "Cool" thermal profile. This changes the fan curve so the fans will come on slightly earlier, and it will throttle your CPU so it doesn't get so hot. 2 - Get an amazing cooling pad like this: [URL] It forces a powerful air stream right to the underside of your laptop to keep it cool. I can tell you this is like the best cooling pad you can get. 3 - Embrace the heat and think about how it will keep your legs all warm during those cold winter nights in a few months. | My laptop has an Intel i5 11320H. When my laptop is idle, the CPU package idles at 42-48 degree Celsius. Is this normal? Provided: - My room temperature is 32 degrees Celsius. Also, the upper middle portion of the laptop gets fairly hot. Any help is appreciated. | Dell Inspiron 15 5518 heating problem. |
You may come across the issue of Alienware Command Center not working if it is corrupt. So, in this situation, you need to uninstall Alienware Command Center and reinstall it. Open Command Prompt and choose Uninstall a program under Programs section. | Once updated to Windows 11 fan stopped working Alienware command center Won’t open. Keyboard is back to blue instead of custom colours. It’s so annoying as I need my pc for digital media and graphic design. please help | Alienware command center won’t open fans stopped working on Dell G7 17 7790 |
In addition to the suggestion by [NAME] you can download and install memtest86, which for my money is one of the best RAM test pieces of software. That is available here and even one error during testing is a fail. Make sure to d/l the free version. | Other than using Dell Diagnostics, what method would you use to check your systems RAM for problems? For more questions regarding this contest, please visit the Information Page here. | DS 07/22: How can you check your systems RAM for problems, without using Dell
Diagnostics? |
Crucial guarantees 32G will work. For best performance, RAM should be installed in matched pairs (so if you now have one 8, add another; otherwise buy two same-size modules and go to the full 32). [URL] | I've interest Laptop Model Vostro 3510 - 11th Generation Intel® Core™ i5-1135G7 Processor (8MB Cache, up to 4.2 GHz) The original RAM size is 8 GB...But I need to upgrade, Is it can use which size for maximum ? | Maximum Memory Size for Vostro 3510 |
Hello Dell thx for your support in this case.Found the cable here:[URL] issue: I completely unmount the touchpad, cleaned the contacts and now it works like a charme again.Seems like "Lean Brain Management" by DELL - thats really bad! | Hello from Germany!Got an E5550/5550 here with the following probs:at startup: "Fan malfunction" is displayed and after pressing F1 machine starts w/o any problemsI opened the backcover and the fan is up and running, clean and does not make any fancy noises.The battery is missing and I need the part-# for the cable from battery to mainboard.W10 pro 64 bit with latest patch level and all drivers from Dell are updated to the latest using the DELL SupportAssist.Doube clicking the left key under the touchpad does not work, sometimes the key works like "right click" and somtimes the key works like "finger gesture" moving the screen up an down. Touchpad and all other keys are working normally.Any help/ideas in this cases?Thx and best regardsPeter Dear Dell "bot" - this machine is OLD and OUT of warranty. So dont ask for Servicetag! | Fan, Touchpad an battery probs @E5550/5550 |
UPDATE 2: It fixed itself... I didn't do anything and I don't know why its working now but it does. | Anything with audio takes a really long time to load. What I mean is that when opening a file (with audio) or playing a video, it loads for a long time (20< seconds) before finally playing. This includes (but is not limited to): - YouTube videos - Spotify songs - .mp3 or .mp4 files - Joining discord voice channels I have already gone through device manager and tried updating anything that seemed related to audio, yet this hasn't done anything. It is not related to the audio device (as far as I know) because this is an issue when I'm using my earphones or using the built in laptop speakers. I don't know exactly when this issue started, but I definitely know that my laptop used to load videos almost instantly (1-2 seconds before a YouTube video would start playing, for example). What do I need to do to fix this? | Audio takes a really long time to load |
I am a little biased on the subject of BIOS updates. If you are not sure how to do an update or what the procedure is then my advice is don't do it. A BIOS update is recommended if you need it to correct a problem. If the system is working fine now then I would let it be. The forum is full of posts dealing with failed BIOS updates and bricked systems. Just my opinion but if it ain't broke... | Going thru a clean install on new laptop, bios update failed through windows update. Update is older "Urgent" version (0.1.4), not the most recent "recommended" update (0.1.5) I can't find the specifics as to what this update addresses- I've always followed the advice to not update bios unless there is a critical security/functionality issue it fixes. Since this is listed as urgent (at least the older version), I plan to update it- tho clearly this must be done from the bios itself since it failed from windows? Before I go further into messing with my bios, I would like to know what it is fixing, as well as how to flash it correctly- I am slowly making my way thru the philip yip dell clean install guide so I will likely follow the directions there for flashing the bios unless someone has a different procedure to suggest. I read some other threads about bitlocker disabling? Is that a necessity? | Question/Failure Bios Update Inspiron 16 5620 |
Ah the port does work with a different device (Pixel 5 phone). It just doesn't work with my USB audio interface, which works fine with a USB-A/C adapter instead. | I am running linux with kernel 5.18 on my XPS 8950. The USB-C ports do not work; nothing plugged in is discovered. The kernel is also printing errors about this port occasionally: Unfortunately I did not try the ports on Windows before installing Linux, so I can't rule out a hardware problem. Does anyone know a solution? | XPS 8950 USB-C ports not working on linux |
Try resetting the BIOS to factory defaults. That fixed my trackpad issues. | Hi all, I recently received my new Dell XPS 13 Plus from Best Buy. It's been 8 days and my trackpad won't respond. It still makes feedback when clicked, but will not scroll or move the mouse. Please help, I don't want to have to return this. Thanks, Daniel | Trackpad on Dell XPS 13 Plus 9320 Stopped Working |
The only eay to solve this problem was changing mainboard. | When I reset my bios setting to default, the thunderbolt port doesn’t recognize anything. I can charge phones or other device by thunderbolt port, but It cannot recognize USB storage or thunderbolt dock. I did anything to fix this. There are what i did. 1. BIOS; thunderbolt setting is all clear / updated 2. Reinstall Window; already did 3. Dell diagnose(pre-boot system performance check) result 1) USB devices: all clear 2) PCIe Bus Bus 01: Link Trained x1, PCIe slot 04 Bus 02: Link Trained x1, PCIe slot 06 Bus 03: Link Not Active, PCIe slot 08 empty Bus 6E: Link Trained x4, PCIe slot 12 Bus 01: Link Trained x1, PCIe slot 04 Bus 02: Link Trained x1, PCIe slot 06 Bus 6E: Link Trained x4, PCIe slot 12 Ended: (Diagnose date, time…) Test Result: Pass 4. Thunderbolt driver update 1) controller driver: ok 2) firmware: cannot update What is the problem…? | Xps13 9370 thunderbolt port disabled |
I am assuming it is an M.2 SSD. You do not have to replace with an identical drive to the failed drive. Any number of compatible drives will be fine. And you can install up to and including a 4TB M.2 NVMe SSD as shown here at the Crucial page. You do not have to install a Crucial drive as any good make such as WD, Kingston, XPG (Adata) etc. will work. If the drive cannot be accessed at all then a clean install of Windows will be require and you can download the Windows 10 media creation tool here which will create an installation flash drive. Before purchasing a new SSD just check the system to verify that you have an M.2 or 2.5" SSD. | Laptop won't boot -- diagnostic error code 0161 -- Dell support indicates SDD failure. Laptop has 512 gb SDD but only purchase option Dell presents to replace is 128 gb . Can anyone advise on getting a like-for-like r replacement? | replacing SDD in Inspiron 3480 |
No one can guarantee anything -- start looking at alternatives if you can't wait (and note that ship date and delivery date can be more than a week or two apart). | Hi, My dell xps 13 plus ordered on 24th June has not yet been put into production and had been delayed once and pushed back till mid August now. I would like to know if this is accurate because I wont be able to wait for another delay. | Dell XPS 13 plus delayed |
I ended up buying a 5490 touchpad button set for 4 pounds off eBay. It was the only one available. I opened up the laptop and put the new one in. It felt a bit different to the old on - I think it was a different brand as the ribbon cable looked different. Everything worked fine though afterwards. | Hi, I bought a latitude 5490 i5 8th gen laptop and encountered a problem with the touchpad buttons. The bottom touchpad(both left and right click) do not work but the ones above (connected to the keyboard) do work. Is it possible to connect up a touchpad from a different laptop to see if it is the motherboard or just a touchpad button fault. I do not own another 5490 to check but I have a 7290, a 7490, a 3300 and a 3400 laptop (all made in the same generation- 8th gen). I am hoping I can just connect the touchpad buttons from one of these laptops into the 5490 to diagnose the problem. I don't really want to take apart the 7290 and 7490 as they are in constant use but the other 2 are fine to be dismantled for this test. I am asking if this is possible | Dell latitude 5490 touchpad button not working |
Install the Maxx Waves audio software, that usually enables the system to detect the headphone upon insertion. Since you mentioned it, the audio hardware in these machines is really bad. The hardware requires bloated software to enable all other basic functions outside of "sound" Perhaps that's why you're asking this...I'm sure this issue comes up a lot. | Headphone not detected when plugged in? What is your go-to fix? For more questions regarding this contest, please visit the Information Page here. | DS 07/21: Headphone not detected when plugged in? What is your go-to fix? |
nipoo, Working as designed. The USB-C power share is bidirectional, so a device can either send or receive power. Unfortunately, we did not have an option to disable it. | In my country having so many power drops so thought to buy a 65W power delivery power bank. My issue is the power bank getting charged instead of charging the laptop when I connect the power bank to the laptop via USB C. How can I stop USB Type C Power Delivery? | Dell Latitude 5421: Disable USB Type C Power Delivery |
No -- this system supports only HD screens. If you need anything higher resolution, you will need an external monitor. | Can a Dell Latitude 7290 with a HD 1366x768 display be upgraded to 1920x1080 FHD and how? | 7290 1366x768 to 1920x1080 FHD? |
If that's for an XPS 9305, it should be more than sufficient to power the system (or with the system powered off, charge the battery a few times). | Will I be able to charge my Dell XPS 1305 with a Anker PowerCore+ 26800 With 60W PD ChargerThe Anker PowerCore has an output of 45W and the battery of my Dell XPS 1305 battery is 5WHr | Advice on what Power bank to buy for Dell XPS 1305 |
Unless there's another symptom such as failure of the system to recognize the AC adapter or failure to run on AC power (be sure you check the adapter status in setup -- F2 at powerup), the battery is almost certainly the issue. | Power light is flashing yellow and system turns off immediately (i.e. no formal shutdown) if power cord is disconnected. In BIOS->About Battery, it says "Health: communication error". However, I ran the full diagnostic suite from the Dell support site and it found nothing wrong. Additionally, Windows still says the battery is still good. I'm not averse to replacing the battery if it's actually faulty, but how can I determine if the problem is the battery or the motherboard (or possibly even something in between)? | Latitude 7370 with battery issue |
Personally I have always used Microsoft Defender. It consistently rates as one of the best at AV Test here. And it has minimal effect on system resources. | Which Anti-virus program works the best for your Inspiron Laptop and why? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/20: Which Anti-virus program works the best for your Inspiron Laptop and
why? |
Dell support fixed my issue remotely, sound driver was causing the problem, they just installed the latest Realtek audio driver (Realtek SoundWire HW Audio Codec Device Driver) which was missing in the Device manager. | I got this laptop 3 days ago (Jul 18, 2022). It is really nice in many ways, and when it's going full power it is fantastic. Unfortunately, it likes to dip below full power and throttle itself to a grinding halt way too often. It throttles to 0.4 ghz, which is slower than computers I owned 20 years ago. I have set it to Ultra Performance mode in Dell performance settings. I have set the power in windows settings to Best performance. Still, this thing will throttle down to 0.4ghz (based on task manager reporting) when I open spotify or youtube, or work on a big powerpoint presentation. Sometimes if nothing is open it will even throttle itself. The laptop isn't running hot or anything. CPU usage is less than 5% when this happens. It just likes to throttle really hard all the time. A restart will prevent this for about 30 minutes, then it decides to throttle again. Did I get a lemon? Am I missing something? | Dell XPS13 Plus 9320 Throttling way too hard, way to often, down to 0.4ghz |
Yes, it is okay to use a laptop without its battery. In that setup, the laptop will then effectively be a desktop PC, as obviously it could no longer be used unless plugged into the AC adapter. However, some laptops are designed to run with Hybrid Power. When under heavy load with CPU-intensive and GPU-intensive tasks such as video editing or gaming, the laptop draws power concurrently from both AC adapter and battery. If the battery is removed, then in those situations the performance would be reduced. | Is it ok to use a laptop without the battery? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/20: Is it ok to use a laptop without the battery? |
Step one, run diagnostics just to confirm the drive integrity. Next check the Boot Menu to make sure the boot drive is listed first. After that perform an MBR repair (possible MBR corruption) as explained here at the partition wizard page. After that try another drive and clean install Windows. If that does not help replace the CMOS battery making sure to leave the old battery out of the system for 15 minutes before installing the new battery. If none of that helps then you start digging deeper into a possible MB problem. Now if we are talking about a SATA drive then after running diagnostics, and assuming the drive passes, replace the SATA cable. Least likely but possible cause, a problem with the SATA power connector from the PSU, though I have never seen that as the cause. | No bootable device found? What is your go-to fix? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/20: No bootable device found? What is your go-to fix? |
Absolutely and it is also safe to do so. Basically you are using the laptop as a desktop. This web page at Tech 21 Century has more detail. I have a Latitude E5430 and the battery has long ago lived out it's life. I use the laptop with only the adapter and it runs fine. Keep in mind though that you must first shut down the system properly if you plan to disconnect it from power. Once you disconnect power it will shut off immediately not saving any of your work. Also disconnecting in that manner can cause corruption of Windows files. | Is it ok to use a laptop without the battery? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/20: Is it ok to use a laptop without the battery? |
The BIOS version is white listed for this department. Using any other version may render the device inoperable. The solution was a simple one. Install the HP DisplayLink drivers. The problem disappears instantly. | I have a laptop user with one of the high performance PRECISION 5560 laptops. She is using the high performance dock, correct for this laptop. She has a USB headset. The headset works on all other devices, laptops, tablets and PCs, audio in and out. So this is not a headset issue. Here's the issue: Her headset, she can hear everything fine. Teams, videos, audio.. All work fine. However, nobody can hear her at all, Teams, even Microsoft voice recorder sees no microphone on the headset (remember, the headset works perfectly on all other devices). Here's what we have tried. In all testing, the sound settings were open to ensure microphone and speakers were at sufficient levels. There is no rhyme or reason why this is not working perfectly. Any other ideas? | Precision 5560 and USB headset |
I can understand not wanting to open up the laptop. Are you able to install Windows from scratch? If not, then you can at least make improvements by uninstalling unneeded apps and disabling unnecessary services. Delete any unneeded user files from the drive to free up space. You can improve performance by adjusting Windows settings such as reducing display effects. I suggest changing Folder Options settings so that it will always show file extensions (default is to hide file extensions). I believe that it's better if users see file extensions so that they will recognize when a file extension is of a risky type (e.g. .exe, .com, .msc, .reg). | Hello! My son is heading to college and has an Inspiron 15 with core i3 processor and 8 gb ram and a T of storage. I want to see how he starts off with college before making the investment on a better computer. I feel like I just need to make it quicker and delete files and high school apps that he no longer needs. Any suggestions on how I can do this myself and not incur a huge expense? | Clean Up Old Computer |
The only other M.2 slot is the one used for the solid state drive -- which though it has a higher bandwidth allocation than the WLAN card slot, is still subject the rest of the limitations I described earlier. | Hello everyone. I came across few videos that use PCIE slots to connect with an external graphic card. I am using dell inspiron 15 5000 model 5584. I have an intel cpu i7- 8565u, and an integrated gpu intel uhd 620. And I want to know if I can connect RTX 3060 ti to my laptop by freeing the PCIE slot which is occupied by wifi chip. Your help is appreciated. Thankyou. | Can I connect RTX 3060 Ti to my laptop? |
Of late, the Intel wifi cards with a 1 as the last digit have been CNVio -- they require a CPU your system does not have (you need a 10th generation CPU to be sure of CNVio support -- yours is eigth). There is an AX210 card with the same feature set, but which does not require a CNVio CPU -- that one should work fine with your system. | Hi, does anyone knows if wifi6 intel ax211 is compatible for xps 15 9570 (2018)? If not compatible, what will be my next best option? | WIFI6 for xps 15 9570? |
Well, the Dell service guy fixed it Installing the ASMedia USB extensible Host Controller Driver" solved all problems. All my TB3 devices are working fine now under BIOS version 1.20.2 Thanks again for your speedy help Cheers! | Hello there...After updating my 7740 to latest BIOS 1.20.2 the TB3 port is not working properly. I had a WD19T docking (with 240W power supply) connected, which did not charge the 7740 anymore. Also, no USB stick or connected LAN was working. First thing I thought is that docking is gone to nirvana, so I replaced it by a brand new one. Nothing changed... Also my external Samsung X5 connected directly to TB3 port was not recognized any longer.I finally downgraded the BIOS 1.20.2 to 1.18.1 and guess what...? Yep, everything is working fine again! Thanks to them Dell BIOS programmers (which are not really doing a good job... remember the UHD issues last year) I bought another WD19T for just nothing... Cheers! | Precision 7740 - Thunderbolt not working after BIOS 1.20.2 update |
For anyone who might come across this thread in the future I've finally managed to resolve the issue. Updating MDT, ADK and WinPE Add on resolved the issue. | Hi, I've been struggling to get the Dell Precision 3560 to Image with MDT, We've got 35 of them to image and need to get them ready asap. I've been using MDT for a while to image Dell laptops and Microsoft Surfaces and can usually get to the bottom of these issues but this one has me beaten. The laptop PXE boots into the WinPE environment and when the Task Sequence attempts to format the disk it fails with - Operating System Deployment did not complete successfully Disk(0) was not found. Possible cause Missing Storage Driver DiskPart shows no disks available but when booting the laptop from the local drive it detects the drive fine so this is apparently a storage driver issue missing from the WinPE environment. In the past when I've attempted to resolve this issue on different models it was a case of switching from RAID to AHCI or prepping the disk in DiskPart in the WinPE environment but no luck with this one. I have injected any and all drivers I can find from Dells WinPE drivers cab, the device specific drivers pack and manually downloading the drivers from Dells support page, each time updating the Deployment Share, replacing the .WIM file and restarting the Services with no success. I've also updated the BIOS but this didnt help, disabled SATA, Secure Boot and all sorts of BIOS combinations with no success. Has anyone else experienced the same problem and resolved it, even if its with different model but the same issue? Thanks | Dell Precision 3560 Disk(0) was not found. Possible cause Missing Storage Driver |
M.2 PCIe SSD are not like RAM where the faster RAM runs at the slower RAM speed. As long as RAID is not set then the drives should run at their dedicated speed. That is gen 3 at gen 3 speed and gen 4 at gen 4 speed. | I currently have the XPS 9700 with two SSDs (both are PCIe gen3), the original SSD and a Samsung 970 EVO Plus 2TB. The EVO is just a storage drive, and the OS is installed on the other drive. I just ordered the XPS 17 9720, with a 1TB SSD. I understand that the new SSD is PCIe gen 4. Ideally, I would like to add the Samsung 970 EVO Plus as a 2nd SSD in the open slot. However, I'm not sure if installing a PCIe Gen 3 will slow down the other SDD, which is PCIe gen 4. I would assume that it would only slow both drives to PCIe gen 3 speeds if both drives are set it up in RAID. But, if I switch to AHCI, will I be able to run both PCIe Gen 4 and Gen 3 speeds? | XPS 17 9720 - Can I mix SSD PCIe versions? |
This MS support page should help with information for Windows 10 and 11. Briefly using File History in Control Panel you can back up and restore files. | Can I use a backup from my previous computer to restore documents, emails, etc, to my new Dell? If so, how? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/19: Can I use a backup from previous computer to restore? |
Yes, you can, but the method will depend upon the nature of the backup and the OS of each computer. What operating system (e.g. Windows version) was on the previous computer and what is on the new computer? It sounds as though you may already have a backup from the previous computer. What type of backup is it? What application or website do you use for your email? | Can I use a backup from my previous computer to restore documents, emails, etc, to my new Dell? If so, how? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/19: Can I use a backup from previous computer to restore? |
I have in the past, shhh don't tell anyone, lol when I get a new system as in laptop I usually remove my hard drive, and I have a case I pop it into and hook it up to my new one to transfer photos docs movies etc over | Can I use a backup from my previous computer to restore documents, emails, etc, to my new Dell? If so, how? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/19: Can I use a backup from previous computer to restore? |
It works now | I can't sign in using my laptop's fingerprint. Can't register my fingerprint with windows hello. My fingerprint driver is goodix, and i have used the latest version of fingerprint driver (v20.6.0.7). there are 2 error descriptions that appear when I want to register my fingerprint in windows hello : The description of the first error is : "Sorry, Something went wrong. This PC doesen't have a suitable fingerprint readers". The second is "sorry, something went wrong. The fingerprint reader is disconnected. Reconnect it and try again". I have enabled biometrics in the group policy editor (gpedit.msc). Credential manager and windows biometric services have started automatically (services.msc). I've tried all tutorials on the internet to fix fingerprint problem in windows 10/11. But still doesn't solve the problem. This problem with windows hello fingerprint has been going on for a few days. Since I installed windows update and installed latest Bios version via dell support help app. Please help. What should I do to solve this problem? | Dell Vostro 14-5410 Goodix Fingerprint Can't Work |
I apologize for the delay in answering medical issues. The machine would go right to the recovery screen it was doing that before it even would post the keyboard so that made it where you couldnt even type a response even if you had the key. Fortunately I had a Microsoft Wireless Keyboard that would work because it posts the Wireless drivers first. I had never enabled the bitlocker before. Fortunately I was able to to get into the OEM diagnostics and reset the drive back to the defaults with Support Assist. Thankfully there was nothing on the drive that I couldnt live without | I am doing a reset back to default for everything. It was going good and it rebooted back to a BitLocker screen asking for a recovery key which I cant find? How do I get past this screen and back to a login? | x15 R2, BitLocker factory reset |
At 86 mm in depth with the heatsink, no - it will not. | Will a Samsung 980 Pro SSD with heatsink fit in the Alienware x15 R1 laptop? | x15 R1, Samsung 980 Pro SSD with heatsink? |
AFAIK, pressing the Fn key while pressing the arrow key (Fn arrow up for page up, and Fn arrow down for page down) should work. Alt, Ctrl, etc. are not required. | Hello, The keyboard in my previous laptop had the page (up/down) options separated from arrow keys (up/down), and it was easy to move from one sheet to another in Ms. Excel. Since the keyboard in my XPS 15 has the page (up/down) merged with arrow keys (up/down), I have no idea how to use them. I already tried fn + arrow keys (up/down), ctrl + arrow keys (up/down), alt + arrow keys (up/down) and windows + arrow keys (up/down); neither of them work as I mentioned above. It would be great if someone could help me solve this issue. I really appreciate any help you can provide. | DELL XPS 15/9510 Keyboard - Merged Page (up/down) with the Arrow Keys (up/down) |
New from Dell, no -- you'd need to locate a model that shipped with Windows 10 through a reseller. You can install Windows 10 yourself after you receive the system, but bear in mind that means no support for the installation from Dell (and you will be required to reinstall Windows 11 before any support is rendered in the future, so making and testing a complete system image or setting aside the original SSD in favor of a replacement to use with Windows 10 would be a very good idea). | Can I buy Alienware Gaming Laptop as windows 10 instead of windows 11? I scrolled through a lot of the Alienware Laptops, and it appears all of them are in Windows 11. Can i possibly buy one with Windows 10 already installed? | Buy Alienware Laptop with Windows 10 instead of Windows 11? |
I upgrade my N5050 with i7 2760qm, 8gb RAM DDR3L 1333mhz, 240gb ssd, caddy 12.7mm, 500gb hdd. I use Windows 11 Pro and it runs smothly. The only problem is the TDP from the CPU, is 45W what cause high temperatures. I used liquid metal to reduce the temperature and goes about 70-75 degrees playing Minecraft for example. Almost all the components I bought it from Aliexpress. Sorry for my English, it's not my first language, I hope it's enough to help you. | Hi All, I am from India and have Dell inspiron N5050 with below configuration: I am trying to upgrade to the maximum configuration allowed on this laptop for RAM, Processor and also to go with SSD with optical drive caddy. Before posting this question, I gone thru multiple threads but it is unclear which hardware specs worked or not. It will be very much helpful if I get some help on this. Thanks in advance. PS: If one can share the link from amazon.in or any online store for the hardware, it helps. Thanks,Richa | Dell Inspiron N5050 max upgrade for RAM, Processor and SSD |
The "storage LED" is the hard drive light. It will blink as the drive is read from and written to. A CPU failure is a hard fault that would stop the power on self test dead in its tracks and result in a no-boot. The E6530 is a decade-old system -- released in 2012, so it's up to the seller to support. If you have a return period and need this system for something work-critical, seriously consider returning it in favor of a new system that has a warranty to back up your work needs. With a system that has exceeded its design life by more than a factor of three, just about any failure other than a hard drive or battery will send the system to the recycling bin. And if the system is running from a hard drive and you decide to keep it, verify the age of the drive - if it too is 10 years old, replacing it (preferably with a 2.5" SATA SSD) would be a very prudent thing to do. | I bought a used Dell Latitude E6530. The storage LED in the top left corner above the keyboard blinks on and off occasionally. The manual said this means, "possible processor failure has occurred." I ran the diagnostics at F12 to boot, and it said, "Success. All tests pass." Also, the Storage LED stopped blinking when it was in F12 doing the diagnostic, if that helps. For more info it's an Intel i5, 4 GB ram. "About" says it's 3.98 GB usable. I just did a "reset my PC", "Remove Everything". I have no added programs and only pulled up Task Manager and it says 2%CPU, 42% memory, 0% disk, % network. The PC shows no signs of wear. The seller said it was open box. I wanted this model laptop. What is the most likely thing that's occurring with the PC? I could really use the PC. Is there anything I can do about this? It's still within the window I can send it back. It's just it's in new condition and if the storage LED blinking is not an issue or easily resolvable I'd keep the laptop. I'd really appreciate some thoughts on this. I need the laptop for work. Thank you. | Latitude, Storage LED blinks, "possible processor failure has occurred." Please
advise |
Update as of 7/27/22. Looks like Dell got this issue resolved. Thanks Jesse (forum moderator here) for taking the reigns on this. As of this morning, I was still battling with Dell Tech Support via private messages as they were continually asking me to reinstall the operating system on my laptop. Not going to happen when I knew the problem was on Dell's end. 27 year I.T guy here, I can pretty much smell when the problem is systemic or when it is one user's issue. And with the number of folks that had the same issue, and 1563 views of this thread, it was very clear that this was Dell's issue. And now it looks like it is fixed. Works for me now. Will accept this as a solution. Thanks again Jesse. | Can't run Dell Update on my Inspiron 15-5510. This feature worked until yesterday, 7-17-22. When I pull up the Dell Update program (version 4.4.0), the application starts as normal. But when I click on CHECK to start the program, I get this message: SYSTEM IS NOT SUPPORTED BY AVAILABLE CATALOGS. Anybody have any ideas on what might be happening? The computer is working perfectly, this is the only issue. I have another older Dell Inspiron 15-7569 where Dell Update works fine. Any ideas would be appreciated! | Dell Update: System is not supported by available catalogs |
No, it won't -- but you will need to purchase the mounting hardware for a 2.5" drive [URL] Also, bear in mind that if you install both an NVMe and a 2.5" drive, the NVMe must be the boot device. | I have a Inspiron 3501 with a 256gb SSD, after a little bit research, I found that it have a empty SATA slot.Now my question is, will add another SSD to the SATA slot affect my warranty? Or will upgrading my M2 SSD affect warranty? | Will upgrading my SSD void warranty? |
You need to replace the fan -- there are two different fans depending on whether the system has integrated or discrete graphics. Neither is very expensive: [URL] However, this model is not easy to work on -- because of the way it's designed, essentially it needs to be completely disassembled to replace just about anything inside. Service manual here: [URL] | My laptop's (out of warranty) fan has been not working for two weeks. So i downloaded the SupportAsist program to see whats the problem. I run " Scan Hardware" and got fail on the fan test. It gave me the code "D0501" on error code list. Whats the meaning of that error code ? Please help, thanks. | My laptops fan not working. It gives a error code on SupporAsist. |
With a system that's on the order of 20 years old, you have to buy what you can find - there's not much of a market for batteries for this system, so it's take what you can get. Chances are just about everything you can find will be pretty old. | I’ve got this old Latitude CS 400Xt that I bought new years ago. It still works fine, I need a new battery for it. I can’t get rid of it as it has programs on it that won’t run on newer OS, like an eprom programmer, car diagnostic software, control system program, etc. I’ve looked for batteries on line and they all seem to be the ones from the other side of the world that claim to be either refurbished or more powerful than the original. I’ve bought batteries from places like this in the past and they just don’t last. Anybody have any info to help me out? Thanks in advance. | Latitude CS 400XT High Capacity Battery p/n 8012P 14.8 volts 3100 ma |
chipset updated -> issue resolved | XPS 13 9305 TB secondary port doesn't detect any device. For example, a USB flash drive is undetected in the secondary port but is detected in the primary TB port. I have run Dell diagnostics (no problems found), updated Dell drivers & apps, and updated Windows. Any suggestions for what to do next? Thanks. | XPS 13 9305 Thunderbolt secondary port doesn't detect any device. |
Dell is not going to support a system that's more than a decade old, nor will it support an operating system it has never tested for functionality with your system. Can you in fact make any changes to your system setup? If not, it is possible the setup is locked with an administrative password -- have you owned the system from new or was it purchased used? There is plenty of help out there for installing Linux on older systems. One link is below. The fact is that any support you might seek outside of that online will cost you, and you have a system that's worth a total of $50-150 depending on configuration, so you'll be spending upward of what the PC is worth just to get the OS installed. [URL] | Hey, I wanted to install ubuntu on my xps L702x recently. But i ran into issues as described in my post on the linustechtips forum[URL]#comment-15483175 I am just looking for some answers if there´s a way to install ubuntu on that machine or if its just impossible due to a bios lockdown. | Unable to install linux |
Welcome to the Dell Community forum [NAME] Yes, you should have no problem upgrading to a 1TB/2TB SSD. [URL] Best regards, U2 | I have DELL vostro 3510 with 256 gb ssd I wanted to know about that is upgradable or not if yes then could I replace my current SSD with a 1 tb/2 tb SSD? | SSD |
Issue resolved after working with Dell Agent. | Hello there, So I’m having this problem with the DELL laptop inspirion 15 3000 where when I power it on, display lights gets turned on, light on caps lock gets turned on, even light next to where you connect the power adapter. Processor gets warm, fan is working, but there is nothing on the display. I have tried: -connecting to external screen via HDM to check the display. When I change the HDM on TV to the right one, laptop’s screen light get’s turned on and off. -taking RAM stick and placing it to the other slot. I’m not sure how I can check if my motherboard died or if my BIOS got corrupted. All I remember was night before deleting linux from the bios. | DELL laptop inspirion 15 3000 no display |
Welcome to the Dell Community [NAME] 1x8GB + 1x4GB for a total of 12GB should work. The 4GB stick and the first 4GB of the 8GB stick will run in "Dual Channel/Interleave" mode. The remaining 4GB of the 8GB stick will run in "Single Channel" mode. Yes this will increase the total memory, but it can cause a loss in system performance as the memory will be switching between Single and Dual channel. It is best to install "Matching Pairs" for the best performance. Best regards, U2 | Hi, I just came across post on this forum for RAM upgrade where two cards were used i.e. 8gb + 8gb I have N5110 i5, 4gb, 1 TB HDD which now I am upgrading it to 1 TB ssd and want to add 8gb memory card. I dont want to throw away existing 4gb memory card and just want to add 8 gb card on top of that to make it 12gb. will it work? or only 4gb card will work with 4gb? | Inspiron N5110 RAM upgrade 4gb + 8gb |
Problem with the LCD screen. Dell is replacing the screen under warranty! Thank you! | My Dell XPS 13 9310 was working perfectly fine. Turned it on today and the screen has vertical and horizontal lines on the screen. It is also flickering. Only just out of warranty in March 2022. Have run full diagnostics with no result. Have updated all firmware. Updated Windows display adapters and graphics card with no result. Thinking it is an issue with the actual screen. Can't see why this would happen? It's only just out of warranty and has been well looked after. Really don't want to be purchasing a new laptop! Any suggestions? Thanks! | XPS 13 9310 Screen with horizontal and verticle lines |
Register again with the correct service tag. | When I registered my laptop, I made a mistake on my SERVICE TAG, and know I can't change it. When I go to ask for service, it say's INVALID SERVICE TAG. What can I do ? | Mistake on service tag while REGISTERING LAPTOP |
Well, all the commentors are right and Dell was wrong. The existing SSD in the E7450 is mSATA not M.2. Even though the M.2 drive I selected has a spec sheet that says compatible with E7450. Even though 3 Dell Tech Support guys said it would work. One Dell Sales agent said that I could remove the mSATA caddy and connect the M.2 in the space that was left that just doesn't seem right. Here's a picture of the guts of the E7450 showing the existing mSATA drive in the caddy and along side it the Dell M.2 PCIe NVME Gen 3x4 Class 40 2280 SSD. I am returning the M.2 to DELL now and getting an mSATA from Amazon because DELL Sales says they don't sell them and I should go to Amazon. Thanks to all who offered corrections, even though I didn't believe you at the time! Sorry. [IMAGE] | I'm upgrading the 128 Gb SSD in my E7450. Tech Support helped me identify and select "Dell M.2 PCIe NVME Gen 3x4 Class 40 2280 Solid State Drive - 512GB " as the device for my upgrade and I bought one. I want to put the old SSD into an external enclosure so I bought this ""NexStar SX M.2 (NGFF) SSD to USB 3.0 Enclosure". To test the new SSD, I put it in the enclosure and connected it to my other laptop. I tried USB 2.0 and 3.0 ports. Result is that the Windows 11 sees the device as connected and recognizes it as USB 3.0 SSD device, but it sees no disk so can't find anything to format. Several other ptn mgmt tools and disk mgmt tools also cannot find a disk to operate on. Please select from the following options and advise .... 1 - I got the wrong enclosure 2 - the SSD is non-functional 3 - None of the above | Replacement SSD seems bad (or is it me?) |
This page at SketchUp should help as well as this page. From what I am seeing from your posted pics, you have an integrated and not discrete GPU. The specs below are from their support page, the bold text is mine. Also go to the Checkup page here to see if your GPU meets the requirements. Recommended hardware | Hii, I have an Inspiron 7400. When I try to use sketchup it works for a while and then says ' The following errors were found when launching SketchUp: - Hardware acceleration is unsupported or has been disabled on your graphics card. SketchUp requires that you use a hardware accelerated graphics card. Unfortunately, these errors will prevent SketchUp from running.' I have updated all of my drivers, windows updates, ran several tests using Dell Support Assistant but it says nothing is wrong. When I contacted Dell they asked me to run a few tests but it passed all of them (this included a LCD BIST and PSA diagnostics). They are telling me it is a software issue but I am unsure how to fix it. Also when I open photoshop after it has crashed it says my graphics processor is incompatible. I will attach screenshots of the error messages. If anyone could help that would be amazing as I have my final deadline for my MA next week and can't seem to render anything.[IMAGE][IMAGE] Also my system information as follows: OS Name Microsoft Windows 11 HomeVersion 10.0.22000 Build 22000Other OS Description Not AvailableOS Manufacturer Microsoft CorporationSystem Name DESKTOP-RI7MPOESystem Manufacturer Dell Inc.System Model Inspiron 7400System Type x64-based PCSystem SKU 09D9Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 1690 Mhz, 4 Core(s), 8 Logical Processor(s)BIOS Version/Date Dell Inc. 1.17.0, 09/05/2022SMBIOS Version 3.2Embedded Controller Version 255.255BIOS Mode UEFIBaseBoard Manufacturer Dell Inc.BaseBoard Product 072W08BaseBoard Version A00Platform Role MobileSecure Boot State OnPCR7 Configuration Elevation Required to ViewWindows Directory C:\WINDOWSSystem Directory C:\WINDOWS\system32Boot Device \Device\HarddiskVolume1Locale United StatesHardware Abstraction Layer Version = "10.0.22000.778"Time Zone GMT Summer TimeInstalled Physical Memory (RAM) 16.0 GBTotal Physical Memory 15.7 GBAvailable Physical Memory 8.92 GBTotal Virtual Memory 27.7 GBAvailable Virtual Memory 19.0 GBPage File Space 12.0 GBPage File C:\pagefile.sysKernel DMA Protection OnVirtualisation-based security Not enabledDevice Encryption Support Elevation Required to ViewHyper-V - VM Monitor Mode Extensions YesHyper-V - Second Level Address Translation Extensions YesHyper-V - Virtualisation Enabled in Firmware YesHyper-V - Data Execution Protection Yes | Hardware Acceleration issue |
Okay i've found out how to do it. You basically have to create a bootable USB Flash Drive and boot up with that instead of your hard drive. from there you can install a new version of Windows! | I probably messed up so i need some help. Most of the time my PC needs to be turned on and off a couple of times for it to work but this time, i tried 10 times before i gave up. I went to this blue screen and instead of usually pressing restart, i pressed advanced repair options. I tried startup repair but that didn't work. i kept pressing it but eventually gave up. Then i tried to exit recovery mode but i couldn't. i thought i could exit it by changing the operating system from windows recovery to windows 10 base 3 and i did that and then this is where i'm here now. I can go into F2 and F12 but can't seem to go into recovery mode. I would be grateful for any help and appreciative of the time you gave up to help me! | My Inspiron 15 N5050 won't get past the dell logo before turning off and on
again |
Go back on the English(United States) option Then Select English(United States) then click "Options" Under Keyboards > Add a keyboard Select United States-International- Resolved | Vostro 7620 international keyboard Hi. I have just received my Vostro 7620 and I have been having an issue with the keyboard. My previous laptop (AsusVivoBook) had the option English United States-International keyboard, which allowed me to write in different languages without switching the keyboard language. However, I can't see this international option on my Vostro 7620. And when I change the language (for example, from English to Portuguese), the symbols shown on the keyboard are not the same as I type, which make things confusing. For example, to write é I have to switch the language to Portuguese and type [ + e. My AsusVivoBook had more options of symbols per key. Is there a way we can solve this problem? Thank you. | Vostro 7620 international keyboard |
Step by step: 1. Turn on your laptop. Immediately when Dell logo pops up, press F2 and hold. BIOS interface will open. 2. On the left choose the tab "Video". (it wasn't Video for me it was DISPLAY) 3. Turn "EcoPower" to Off. 4. Press Exit, then press Save for changes. 5. Feel good. Finally. | Hello there. I bought this model and there is something awkward happening. Whenever I see a page full of white (like this one), the screen has a certain bright. However, if I switch to another tab on my browser, something darker such as a picture or alike, the brightness drops a little. Is this normal? Does it has something to do with any setup? I know some has the power saving and light adapting functionality, but since I haven't found them on Display configurations, I'm assuming it is not related to it. It is a Win11 model, i7, Nvidia MX350, 8GB RAM and 256 SSD. | Dell Inspiron 3511 screen brightness |
The fix for the OP was to have Service set up through Dell-Cares. You can normally contact Dell-Cares by clicking on Get Help Now. Since the Get Help Now icon is not currently active on this part of the site yet, another option for the time being is to send a Private Message directly to the team through their profile here. Please note, once the floating icon is live on the Precision board using Get Help Now will be the best way to contact the team. Something else that can be tried as a fix before contacting the support team is this: 1. Uninstall Intel Graphics Command Center. To do this, open add or remove programs and then uninstall the software. Once it has been uninstalled, install the original version at this link 2. After the Intel Graphics Command Center has been reinstalled, next disable automatic updates in the Microsoft Store app. Here are some details on how to do this from Microsoft. 3. Next install the latest version of the Intel Graphics driver using this link, or alternatively, enter your Service Tag at [URL] to find the latest Intel Graphics Driver for your system and install it. 4. For the last step, re-enable Microsoft Store updates. After these steps are completed, see if the system behavior changes/if it fixes the issue. If it does not resolve the issue, please contact Dell-Cares and let them know you're still having this issue. Please note, the system will need to be in warranty to work with Dell-Cares. I hope this helps! | Randomly while using my computer the screen will freeze and glitch until I close and open the lid. The computer continues to run normally while the screen is frozen. I've updated the graphics drivers and run all diagnosed applications but did not find any issues. I've tried googling the issue but using the term "Freezes" in a computer troubleshooting search provides way too many unnecessary results. It's a Dell Precision 5550. | Precision 5550 freeze and glitching screen issues |
Were you able to do a systems diagnostics to check for a hardware issue? Please run Dell SupportAssist paying particular attention to the video tests. Make a note of any error messages encountered and post back. If there are none, then this may be a software or driver issue. | I purchased a Dell 24" VA LED FHD Curved Gaming Monitor (HDMI 2.0, Display Port 1.2) for a Dell G5 SE 5505 FHD Gaming Laptop. When I connect the monitor to the laptop using a (brand new) HDMI cable, I receive an error stating that there is no HDMI signal coming from my Laptop. When I connect the monitor to my OTHER Dell Laptop, it connects and displays instantly. How do I fix the issue with the G5 SE 5505 HDMI out port? It's as if it does not exist. | G5 SE 5505, HDMI out port not working |
The CPU can be upgraded only be replacing the entire system board -- and while there are faster options, the cost and age of the system point toward a better path forward: a new(er) system. This one is a dead end as far as Windows 11 is concerned, and it's on the order of 6-7 years old, as will be any replacement boards you can source. | my device work in intel i3 6006u cpu [NAME].00 GHz 2000Mhz 2 core 4 logical but very slow wroking can i upgrade my pc processor | inspiron 15 5567 upgrade processor |
Thank you. This (Dell Power Manager Service) worked perfectly on my refurbished 7490 Notebook. Now the CPU goes up to the full 3.6MHz frequency sporadically as needed and back down to below 1Mhz as desired, and also now the CPU max. temp goes to only 82 degrees centigrade vs. 99 degrees before installing the Dell Power Manager Service as you suggested. For some reason however, the proper downloaded exe from the support page for my model would not install (could not create path/folder) so I had to extract the files to a folder and then run the exe from that folder. I viewed a video of Dell employee stating that running a top TDP temperature briefly is now how they design systems and it's OK, however I prefer a max. TDP in the 80 degree range, so thank you! | I own a Dell Latitude 7490 i5-8350U and find it runs very hot, even when it's just doing basic things like browsing the web. Reading a number of forums this appears to be a common problem with the 7490. So far I've changed the CPU paste, updated to the latest bios and now running Windows 11 but still have the same problem. I really like this laptop so would like to get the overheating problem sorted - is there anything else I can try? Thanks | Latitude 7490 Overheating |
Hi [NAME] welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. Visited Alienware x17 R2 Gaming Laptop | Dell USA and the purchase options you wanted are available. Please see following image of your purchase options. If these are not available to you, perhaps it is your location that locks these purchase options out. [IMAGE] [IMAGE] | Hi there community, First to state: hoping that i post my question correctly, otherwise i apologize. 10 years after i bought my first Alienware pc (Aurora R4) i am looking for a new computer and i really like the new X17 R2 laptop, but i have a few question marks regarding the different options. With the Intel core i7 processor i get a lot more options (memory, harddisk, lcd screen, keyboard), while the Intel i9 gets a lot of them blocked. I tried to ask customer service via chat about this for more information, but sadly he was not a lot of help, so i am hoping the community make it clearer. So i want to buy the x17 R2 with Intel i9 12900HK, with 46GB DDR5 memory, 4TB RAID 0 SSD, 17,3"UHD screen and an Alienware CherryMX mechanical keyboard. (all these options are locked on the i9 processor).Is there any (technical) reason that these modifications are locked and is there a timeframe if/when those will become available? Any info is much appreciated. Thanks in advance | x17 R2, different purchasing configurations |
The tricky part is to find the mentioned version 6.0.9329.1 as it is still not listed under the 5520/7420. I found it on Google: [URL] For some reason the 5520/7420 are are not in the compatibility list (yet) but it works like a charm. Thank you, arnevanhove | Hello all, My company has been having serious issues with the Latitude 5520 models and MS Teams. When the user is in a one-on-one call in Teams, the audio works fine. Both parties can hear each other crystal clear. When another participant is added to make a group call, the Windows Audio service stops unexpectedly. This causes the user having the issues to be unable to hear, or be heard by, other participants of the call. This issue does not happen to other participants in the call. Checking the Event Viewer, the audio service does indeed halt. I opened services.msc and sure enough, the Windows Audio service was stopped. I restarted it and it started without issue. As soon as it started, the user could hear and be heard again. We have taken multiple methods of rectifying this issue: None of these have fixed the issue. Multiple users are now reporting similar issues, all of them using Latitude 5520s. Has anyone else run into these issues, and have you found any solutions? We are running out of ideas in our lab. Thank you! | Latitude 5520 and Microsoft Teams |
You should have removed SSD 1 before booting. Remove it and try again. If that doesn't work, move SSD 2 to SSD 1 position.. It's possible that you might need to re-do the clone. | Install the new SSD to SSD 2 slot, decrypt C: and then clone from SSD 1 to 2. press F2, BOIS show SSD 1 and SSD 2, but SSD 2 is not in UEFI BOOT. UEFI BOOT:HDD1 - Windows Boot Manager ( SSD 1) Onboard NIC(IPV4) Onboard NIC(IPV6) Please help, how to fix it? | G15 5515 Clone ssd not show in UEFI boot |
It could be a number of things, but start with a run of the Dell diagnostics, which will test the operation of the fans. You may also want to examine the fans to make sure they're OEM Dell and that they have not been replaced with non-OEM fans at some point -- there should be a Dell part number on the fan assembly. | Recently acquired this XFR 6420. It ran hot compared to what I'm used to. Bios diagnostics results log showed 3 "thermal events" and 1 "fan stopped" all dated 3 months before I got it. I replaced the pads (1.5mm) and CPU paste which helped quite a bit to keep it from reaching high temp as quickly. The fan test in BIOS shows "target 2500/actual 3500" and "target 4900/actual 3900" all within specs of 40 percent variance. But this one seems to only start when the CPU reaches 92c and totally stops about 70c. Never throttles or runs more or less than about 3500rpms. (guessing by sound) Is that normal for this model, or could there be an issue in the motherboard or possibly the fan signal-to-board? Bios updated A24 and everything seems to run great, just concerned about the longevity. Thanks. | 6420XFR |
After some further digging I figured out the problem but it makes zero sense. A) Found this article about resetting the docking station but it provided zero help. [URL] I was stumbling around some other forums and someone suggested disconnecting the monitors from the docking station before doing the firmware upgrade and that fixed the problem??? This makes zero sense. I was able to upgrade (3) different docking stations with zero problems. If someone can explain why this worked, it would be greatly appreciated. | We mostly have WD19TBS docking stations in our environment and a handful of WD19TB docking stations. Were using Windows 10 Enterprise 64 bit as our OS and we can't get any of our WD19TBS docking stations firmware to upgrade MST from version 5.04.06 to 5.06.03. It just fails every time. Were on the current version of BIOS (Version 1.18.2) on a Latitude 5420. The update is being run in an admin account. I've also tried to run the executable in Windows 8 compatibility mode with no luck. I've upgraded every driver on the laptop that can be upgraded but still no luck. I thought I had stumbled upon a forum that the docking station firmware can only be upgraded using Windows 10 Pro 64 bit and that doesn't sound right because their has to be thousand of companies using Windows 10 Enterprise that need to upgrade the docking station firmware in order to fix bugs. Any ideas because I've run out of everything to try?? Note: Were able to run the firmware update successfully on some of the WD19TB docking stations which doesn't make sense. | Docking Station Firmware Update Failure |
SOLVED - I tried rolling back the driver for the NVIDIA display adapter, and that worked. I don't know enough about computers to know why it worked, but it did. | Windows 10 Pro XPS15 9500 connecting to an LG 32UL500W. Laptop and monitor both support 4K UHD (3840x2160) display, and usually I have no problem. However, if I unplug the LG and connect my laptop to another HDMI input (e.g., to lead a zoom meeting in another room in the building), when I come back and reconnect, my LG displays a max 1920x1080 resolution. Device manager shows a "generic PnP monitor" connected. I'll disconnect the cables, shut down the laptop, wait, power back up, try connecting again, and still I get the 1920 resolution. "Windows-P" toggle offers no help (unless I'm overlooking something) - it tells me that my max resolution is 1920, doesn't even list 3840. And if I try to go back to only the laptop display, it will revert back to the LG monitor after 5 seconds (even when I click on "keep these settings"). When I switch to "duplicate" displays, I see the following screens: [IMAGE] [IMAGE] [IMAGE] I see that the "Active Signal Resolution" for the monitor is 1024 - don't know why? Intel(R) UHD Graphics & NVIDIA GeForce GTX 1650 Ti display adapters loaded. Any ideas? | XPS15 9500 "forgets" 4K monitor |
Here's the latest update: It was a mobo issue, Dell replaced it and now it POST with the Crucial 32gb DDR5 CT32G48C40S5. It does take a few minutes for the mobo to do a quick memory diagnostic on the RAM so be very patient with it. | Hi. Trying to upgrade my vostro 7620. Anyone know what compatible 32gig DDR5 works in this laptop? Crucial CT32G48C40S5 doesn't post on the laptop. Took it out, post just fine. I wore an esd strap and properly grounded when removed the RAM from the package and during install. | Vostro 7620 ram |
Open support assist > go to settings > notification and turn off the notifications. | On my Inspiron 16 Plus 7610, keep getting notified there is a new update to install: Realtek-High-Definition-Audio-Driver_WWXR2_WIN_6.0.9261.1_A08.EXE Device manager shows 6.0.9261.1 is currently installed and working properly. Can someone tell me how to fix this? | Keep getting notification from Dell to update driver |
It is the way the system is designed, yes. The nVidia GPU is a co-processor -- it is not a true discrete GPU. All video output in this system runs through the Intel GPU -- there is no physical connection between the nVidia GPU and the displays, internal or external. | Hey guys, I have a Dell Vostro 3500 with MX330 running Windows 10. BIOS\drivers were updated to the latest versions. Both, iGPU Intel Iris Xe and dGPU nvidia mx330 recognized by Windows and appear in Windows device manager as display adapters. However, it looks like only Intel GPU can display output on the laptop's screen, MX330 cannot. So my question is: is it architecture limitation of vostro 3500? | Vostro 3500 with mx330 display output |
The card reader should support SD cards up to 1 TB in size. That's the maximum under the SDXC specification. May I ask what you plan on using the SD card for? If you plan on using it for expandable storage, you're better off installing a second SSD inside the laptop, which will provide better reliability and much faster transfer speeds. Your model supports one 2.5" SATA drive and one M.2 2280 drive, the latter can use either the SATA or NVMe interface. If your storage needs require disconnecting the drive, then go with an external hard drive/SSD with a USB 3.0 interface. Personally, the card reader is just there for transferring files to/from another device, like a digital camera, MP3 player, tablet, phone, etc., and really isn't meant for permanent storage expansion unless all other options are unavailable. Also, the card reader is likely on a USB 2.0 bus, capping the speed to about 30 MB/s, so don't expect the transfer speed that the SD card is rated for. | It looks like this lap top is compatible with SDXC. Does anyone know the maximum capacity specification on this computer? I want to purchase the largest SD card possible. [IMAGE] | Inspiron 7580 SD Card Size |
Status update: service was set up by Dell-Cares. | Bought the product in Nov'22 and been using laptop for official purposes as BYOD. Suddenly one of its hinges went faulty. Raised the concern through Dell Support. They raised a service against it. And now the service is On Hold since then stating parts are not available with them. I don't recommend anybody to buy Inspiron 3511 as this product is having manufacturing defect with its hinges. | Broken Hinges in Inspiron 15 3511 |
Hi, I had the same issue with a different USB-C monitor and same laptop. I had to Enable the following setting in the BIOS: Under Integrated Devices - Video/Power only on Type-C PortsFeels weird to have to limit the port for it to work but that solved my issue. | Hi I' have problem with USB-C connection (Display Port + Power Delivery) of Latitude 5531 to a NEC EA271U monitor. The Windows displays message that the USB device is not recognized. There's no video signal on the monitor, the laptop is not powered with the usb-c cable. When I connect my old Latitude 5591 everything works fine, so I assume that the monitor and the usb-c cable are OK. All drivers, bios etc. on the 5531 are up to date, there is no error displayed on device manager.The Dell support have replaced a motherboard in the 5531 and nothing changed, so it seems like there's no hardware problem on the laptop. Does anybody have an idea what could be the problem? ThanksHrbzet | Latitude 5531 to NEC monitor usb-c connection problem |
Welcome to the Dell Community [NAME] The CPU's listed for your system are all capable of supporting 64GB memory. So, I would say it is very possible that 1x32GB will work. And if that does, 2x32GB should also then work. The only way to know for sure is if someone else has tried it. Or, if you purchase the memory from someone with a good return policy and test it yourself??? Best regards and good luck, U2 | Hi, I'm trying to upgrade RAM on my Latitude 3520 laptop to at least 32GB, preferably I want to buy a single 32GB chip for sake of using a second RAM slot in the future. My current configuration is 2 x 8GB DDR4 3200 MHz SODIMM chips, and I found [URL]#techspecs_section which should fit, yet it is missing 3520 in the compatible laptop models section. Does anyone know if this chip would match? Or can advise another 32GB RAM chip for Latitude 3520. Thanks, Marcin | Latitude 3520 and 32GB ram chip compatibility |
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