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4,133 | Can I have a Visa card? | 64 | trimmed_train |
5,737 | I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | 51 | trimmed_train |
9,151 | Will you charge an extra fee for top ups? | 73 | trimmed_train |
4,476 | There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.
| 75 | trimmed_train |
2,434 | I received the wrong amount of cash. | 0 | trimmed_train |
2,718 | I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here? | 16 | trimmed_train |
2,991 | What are the currencies that are accepted to add money? | 14 | trimmed_train |
6,313 | I only made one transaction at this place, but it's appearing multiple times. | 66 | trimmed_train |
6,297 | How can I get my card out of the ATM? | 45 | trimmed_train |
6,887 | I need to make my card PIN a different number | 22 | trimmed_train |
6,386 | Why did my card get charged twice for a transaction? | 66 | trimmed_train |
7,328 | Why was I charged a fee when making this transfer when I shouldn't have been? | 30 | trimmed_train |
799 | I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it? | 72 | trimmed_train |
2,216 | I just initiated a transfer but I'd like to cancel it. | 44 | trimmed_train |
8,942 | There has been an unusual withdrawal from my account, can you help? | 49 | trimmed_train |
7,553 | I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | 41 | trimmed_train |
929 | Do you support fiat currencies? | 6 | trimmed_train |
6,957 | At what cash machines can I change my PIN? | 22 | trimmed_train |
3,026 | How can I go about ordering a virtual card? | 28 | trimmed_train |
5,178 | When is a payment I made with my card going to clear> | 20 | trimmed_train |
2,547 | Who charged me a fee for paying by card? | 40 | trimmed_train |
2,776 | Why can't the person I sent the money transfer to see it? | 16 | trimmed_train |
9,167 | If I were to use a European bank card for a top up, will I incur a charge? | 73 | trimmed_train |
748 | How long does it take to verify a cash withdraw? | 72 | trimmed_train |
1,410 | How do I exchange USD to GBP? | 62 | trimmed_train |
1,859 | Are there any charges for receiving money? | 59 | trimmed_train |
3,074 | why hasn't my virtual card arrived? | 28 | trimmed_train |
5,831 | When will I be able to see my refund? | 51 | trimmed_train |
5,916 | My card failed to work when I was shopping in a store | 19 | trimmed_train |
5,201 | How long does it take for a new purchase to stop being considered pending? | 20 | trimmed_train |
2,165 | I no longer want to transfer funds, can we cancel that transaction? | 44 | trimmed_train |
5,760 | Where is my refund? it appears to be missing. | 51 | trimmed_train |
6,488 | I have to verify my source of funds. | 26 | trimmed_train |
6,815 | My card payment's cancelled | 21 | trimmed_train |
8,964 | How much to exchange currencies? | 76 | trimmed_train |
6,072 | How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately? | 13 | trimmed_train |
1,359 | How can I change to another currency? | 62 | trimmed_train |
4,136 | Is it possible to get both a Visa and a Mastercard? | 64 | trimmed_train |
6,535 | Can I see where my money is being transferred from? | 26 | trimmed_train |
9,083 | Is there a fee to add money to an international card? | 73 | trimmed_train |
9,762 | Can I use google play as my primary app to Top up? | 32 | trimmed_train |
4,208 | Please give me both Visa and MasterCard, is it possible? | 64 | trimmed_train |
8,141 | IS there anywhere that a card cannot be delivered? | 11 | trimmed_train |
302 | How do I know what exchange rate I will get? | 4 | trimmed_train |
4,773 | A debit came through that I need to dispute. | 17 | trimmed_train |
2,840 | I sent some money and the account hasn't recived the transfer I made. | 16 | trimmed_train |
4,907 | Can I reset the passcode? | 1 | trimmed_train |
6,639 | What is the estimated time on an urgent transfer from China? | 69 | trimmed_train |
116 | How do I track the card you sent to me? | 23 | trimmed_train |
5,297 | Can my account me accessed by a thief? I was mugged. | 38 | trimmed_train |
3,648 | A payment that I didn't make appears in my app. | 34 | trimmed_train |
7,484 | Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here? | 41 | trimmed_train |
9,821 | What do I need for the verification check? | 3 | trimmed_train |
6,823 | There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here? | 21 | trimmed_train |
2,772 | What happens when I money transaction doesn't show up on the receiving side? | 16 | trimmed_train |
7,327 | I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future? | 30 | trimmed_train |
8,782 | It has been a couple of hours but I do not see my balance updated, can you help? | 71 | trimmed_train |
2,858 | Why isn't the transfer I made to a friend showing? | 16 | trimmed_train |
6,983 | Are their certain cash machines where I can change my pin? | 22 | trimmed_train |
2,639 | Why was I charged a fee for my card payment? | 40 | trimmed_train |
2,021 | Why can't I see my funds after I topped up? | 67 | trimmed_train |
7,402 | Are there ways for other people to send me money? | 47 | trimmed_train |
5,546 | the bank transfer was declined | 43 | trimmed_train |
2,293 | Can I create my own top-up limit? | 9 | trimmed_train |
4,964 | The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | 2 | trimmed_train |
4,029 | Where is my PIN located? | 33 | trimmed_train |
6,893 | If I wanted to change my PIN, how would I do that? | 22 | trimmed_train |
30 | Is there a tracking number for the card you sent me? | 23 | trimmed_train |
8,360 | The exchange rate was wrong in the foreign country I got cash in. | 61 | trimmed_train |
8,496 | I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any. | 8 | trimmed_train |
1,671 | I locked myself out of my account, how do I unblock my PIN? | 25 | trimmed_train |
6,856 | What happens if a merchant doesn't accept you payment? | 21 | trimmed_train |
6,306 | A transaction shows duplicate times. | 66 | trimmed_train |
3,190 | I went to look at my top-up and it was canceled, can you tell me why this happend? | 58 | trimmed_train |
568 | I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate. | 18 | trimmed_train |
9,291 | What is the process for activating my card and using it? | 56 | trimmed_train |
7,295 | I was charged a transfer fee, why is that? | 30 | trimmed_train |
6,316 | I think I was charged twice, please help! | 66 | trimmed_train |
8,088 | Is there a fee for physical cards? | 11 | trimmed_train |
9,081 | Do you have any fees if I want to add money using an international card. | 73 | trimmed_train |
4,041 | How is the PIN delivered? | 33 | trimmed_train |
928 | What currencies do you support? | 6 | trimmed_train |
6,978 | Can my PIN be changed in any cash machine? | 22 | trimmed_train |
1,323 | Did you deactivate my card it's not working anymore | 74 | trimmed_train |
835 | My cash withdrawal is showing as pending, why? | 72 | trimmed_train |
6,383 | Why do I have a transaction showing up more than once? | 66 | trimmed_train |
8,356 | I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency? | 61 | trimmed_train |
1,638 | Do you have a limit for someone's age? | 35 | trimmed_train |
4,724 | How long after I receive my statement can I dispute payments on it? | 17 | trimmed_train |
659 | Why did you guys charge me an extra €1? | 36 | trimmed_train |
1,097 | I would like to make sure it is delivered on a certain date. | 52 | trimmed_train |
7,762 | Where Is the top up verification code found? | 55 | trimmed_train |
4,632 | Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now? | 17 | trimmed_train |
2,302 | Will you set a limit to my top-up? | 9 | trimmed_train |
9,486 | I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM? | 39 | trimmed_train |
5,819 | My refund is not here yet | 51 | trimmed_train |
833 | Explain pending transactions. | 72 | trimmed_train |
7,631 | How can I transfer money between accounts? | 70 | trimmed_train |
8,625 | Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please. | 71 | trimmed_train |
9,578 | My card is expiring soon. | 24 | trimmed_train |