gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
save my fuck time by just check my mailbox becaus sure enough i got the up letter say my packag wa in oh my god
i legitim spent an hour tri to deal with usp caus i had 1 question and they just hung up on me or wasn’t ani help, i could have
@116081 hey georgia! sorri you haven't receiv your package. we'd love to help! what doe the current track say on your order? ^aj
@amazonhelp but i can’t find the option to cancel or re-order?
@116081 i'm sorri for the delay! we'd like to take a further look into thi with you! pleas reach us here: https://t.co/haplpmlfhn ^ag
@amazonhelp thank for quick response. pic attached. https://t.co/ynhye638i
@115821 my order hasn’t arriv (it wa due 14th october). can you help?
@116082 cancel your prime membership can be done here:https://t.co/mloxxunx7n. you'll be shown your estim refund there. ^sk
@amazonhelp that the thing i told custom service. i creat a new email address for the prime trial and forgot it. what can i do so i'm not charged?
@116082 hey corey! even on the new account you made you can turn of the auto renew through the same link ^sk post for you. ^aj
@amazonhelp you have to log in. i don't rememb the email address i used. can you look up the account by my bank information?
@116082 it would be best if you get in touch with us by phone or chat.us thi link to do so: https://t.co/haplpmlfhn ^ch
@amazonhelp they sent me the email i sent you guy that said i wasn't gonna be charged. he must have been abl to look up my account a differ way.
@amazonhelp i tri my phone number but i didnt have a mobil account. i went through thi for 2 hour on the phone with someone.
@amazonhelp i call custom servic and wa told my membership wouldn't be renewed. i wa just charg today. how do i get a refund? https://t.co/seoqusa0va
@116083 i'm sorri to hear you'r not abl to access your account. pleas use thi link instead to contact us: https://t.co/zyvx1qi29g. ^lh
@amazonhelp i have tried. it’ not allow me to access my account to cancel my membership, i haven’t even use prime in almost 3 months.
@116083 hmm... we'd like to take a better look at thi with you. pleas reach us via phone/chat here: https://t.co/jzp7hla23b ^kp
@115821 be charg for amazon prime & when i go to cancel it, it’ say i’m not a member
@116084 i'm sorri you'v encount an unknown charge! we'd be happi to look into thi with you here: https://t.co/haplpmlfhn ^bl
@amazonhelp where can i chat with a support member for a fals charg
@116085 thank for reach out to us! you can find info on ad household member here: https://t.co/i3uumzzaok ^mo
@amazonhelp so essenti still two separ accounts, just share payment info? i don't want my famili to see my christma shop list
@amazonhelp if i add anoth adult to my amazon household (with their own account) can they see my wishlists/photos/ord history?
@116086 sorri for the inconvenience! check out how to manag your notif here: https://t.co/dln4bduc5b ^sg
serious @115821? i order 6 ident wash up bowl and they are all be dispatch as separ orders? my phone is buzz non-stop!
@116087 i'm sorri for the long wait; what is your current order statu show when you review it: https://t.co/y5jpi9grhe? ^wm
@amazonhelp my packag just got here. all good, thank you!
@116087 thank you for keep us posted, rachael! ^ba
i order some part of my costum late, but my amazon ha a map of the driver and they'r like, 6 hous away.
@116088 i'm sorri for the frustration, anthony! can you tell me more about which pre-ord bonus are missing? ^ea
@amazonhelp never got the beta and now i’m be told i won’t get ani of the other stuff. includ last jedi content and or bonu classes. anything! :(
@116088 we'd like to see what we can do to help. what date did you place the order on, and which version did you order? ^mb
@amazonhelp delux edit on septemb 16th. it definit had the pre order on the profil becaus that’ whi i ordered. also whi i paid for prime..
@116088 could you link us to the page of the item on our website? thi will allow us to take a closer look at all options. ^vb
@amazonhelp star war battlefront 2 elit trooper delux edit playstat 4 https://t.co/6k7wddcy2p preorder info is in description. thank for help
@116088 thank for the link. we are not a particip retail to receiv the bonu content. details: https://t.co/hjirbtsmrl ^be
@amazonhelp but your websit is offer pre order content.... so it’ just a lie?
@amazonhelp it’ liter in the descript of the item... “player who pre-ord star war battlefront...”
@amazonhelp @116089 is thi real? they’r offer preorder bonus but don’t actual give them out?
@amazonhelp so to get thi straight. i get noth at all for preordering?
@amazonhelp i’v cancel my order and gone to best buy. thank you.
@116090 say i preorder to early, terribl custom service. won’t renew prime if thi isn’t fixed.
@116090 i sign up for prime so i could preorder battlefront ii and get all the bonus and now cust servic is say i won’t get bonu
@116091 oh no! i'm so sorri to hear this. wa the item sold by amazon directli or third-parti seller: https://t.co/aadyez1vge. ^lh
@amazonhelp fulfil by amazon. it’ quit disturb you’r sell counterfeit items, and can’t be trusted.
@116091 we'd like to look into thi with you in real time, bry. when you can, pleas ring or chat in with us: https://t.co/jzp7hla23b ^bl
@amazonhelp alreadi have and the assist i receiv wa absolut useless and rude.
two fake item in one day. time to cancel my amazon prime membership. @amazonhelp
@116092 oh no, barton! have you tri uninstal and re-instal the app? perhap a power cycl too? pleas let us know. ^kl
@amazonhelp i have. no luck.
@116092 sorri you'r still have trouble! what error are you see when you tri to use the app? ^jp
@115821 pleas spend time & money to fix your app. constant issu with it.
@116093 oh no! we'd like to help you with this, kelly! can you tell us more about what' happen with the kindle? thanks! ^aj
@amazonhelp it’ not allow me to updat it to regist my new amazon account. i read i’d have to do so manually. thx 4 response.
@116093 no problem! you may need to deregist the kindl from the old account. you can see how here: https://t.co/zyujkbzobw ^aj
my kindl not work properli is break my heart!
@116094 (2/2) also, for your security, i'd recommend delet the image, as it contain your track number. ^wt
@amazonhelp that is not my apartment!!!!!!! thi is the send time!!!! where is my package!!!!!!!!!! https://t.co/eiy6dzucdc
@116094 i'm so sorry! we'd like to make sure thi is addressed. pleas provid some detail here: https://t.co/kctvgmfvbp (1/2)
@116095 i'm sorri you receiv an incorrect item. have you check out our return/replac option here: https://t.co/frsodhtxkj? ^fj
@amazonhelp yep. i’m go to take it to the megaalexa at whole foods.
@116096 truly. thi is the strangest vampir book i’v ever received. cc @43760 @amazonhelp #misship https://t.co/zad7az14zg
thi is the japanes vampir book i blurbed. different, touching, and perfectli constructed. https://t.co/lzafyktmp
@116097 we'd like to look into thi with you. pleas dm us your current io version and your iphon model. https://t.co/gdrqu22ypt
whi doe my i not work ?! @115858 pleas fix this!!!
@116098 let' dig into thi further with you. dm us and we'll continu there.
@applesupport i just updat it and it’ still come up https://t.co/22rzsqytbh
@116098 we definit understand your concern. pleas backup your iphone, updat and let us know the result: https://t.co/ahjigcvfrg
whi is “i” keep chang to thi and how do i stop it🤦‍ @115858 @applesupport #anybodi https://t.co/urzafszl5z
@116099 we'r here to help. which exact io version is your devic running? thi info can be found under set > gener > about.
io 11 is kill my batteri @115858. fix it.
@116100 thi articl should help with that: https://t.co/usojwy6chp
@applesupport thanks, thing is i still have like 81 cent in credit and won't let me do that until i have zero credit
@116100 tri contact our itun store team here for more help: https://t.co/sdie7uiyjn
@applesupport awesome, thank
@applesupport hello, i need some help regard the region chang on my appl id
@116101 thank for clarifying. let' meet in dm so we can do more in-depth on this. https://t.co/gdrqu22ypt
@applesupport it has, but not for some time now. i’v tri with two differ appl id but it’ still not show up on my phone
@116101 we'r happi to help. ha home share work with these devic before?
@applesupport whi is my home share not work and how do i fix it
@116102 which model do you have and is io 11.1 instal on it? ani step tri so far?
@applesupport iphon 6, ye ios11. check for updates, none available. i’v swipe up to close the app sever time and i’v restart it 2x
@116102 to make sure, is io 11.1 show here: set > gener > about > version? pleas dm us the answer here: https://t.co/gdrqu22ypt
@applesupport @116102 batteri life just got worst.
@116103 we'll make sure to get thi straighten out. dm us, and we'll see you there. https://t.co/gdrqu22ypt
@applesupport sent twice. don’t know if the first one went through but no repli either way.
@applesupport i just get a white screen and noth loads. after a short time, it just closes/crashes. thank for the reply.
@116102 we want you to be abl to make call on the iphone. what exactli is go on with the phone app?
@115858 my phone app doesn’t work. thank you for updat my #iphon to an #ipod
@116104 let us look into that. what devic and os version are you using?
@applesupport whi can’t i chang ringer volum with the buttons? whose dumb idea wa it to chang that and how do they still have a job?
@116105 we want to help. send us a dm let us know if you are updat to io 11.1 https://t.co/gdrqu22ypt
@115858 if my word even mean a thing to you; i am an iphon 7 owner and have updat to your latest softwar and now am have the most drop call in histori and glitch’ such as app randomli open and more ... #ihelp
@116106 we offer support via twitter in english. contact us for help in your prefer languag here: https://t.co/ibiy3vmgpj
@applesupport epıl bana yardımcı olur musun telefon internet konusunda çok yakıyo napcaz ?
@116107 glad to hear and just reach out again if you need help. have a good one!
@applesupport work
@116107 pleas keep us post afterwards.
@applesupport no i had 11.0.3 but now it say 11.1 updat so ima go ahead and do that

save my fuck time by just check my mailbox becaus sure enough i got the up letter say my packag wa in oh my god

i legitim spent an hour tri to deal with usp caus i had 1 question and they just hung up on me or wasn’t ani help, i could have

@116081 hey georgia! sorri you haven't receiv your package. we'd love to help! what doe the current track say on your order? ^aj

@amazonhelp but i can’t find the option to cancel or re-order?

@116081 i'm sorri for the delay! we'd like to take a further look into thi with you! pleas reach us here: https://t.co/haplpmlfhn ^ag

@amazonhelp thank for quick response. pic attached. https://t.co/ynhye638i

@115821 my order hasn’t arriv (it wa due 14th october). can you help?

@116082 cancel your prime membership can be done here:https://t.co/mloxxunx7n. you'll be shown your estim refund there. ^sk

@amazonhelp that the thing i told custom service. i creat a new email address for the prime trial and forgot it. what can i do so i'm not charged?

@116082 hey corey! even on the new account you made you can turn of the auto renew through the same link ^sk post for you. ^aj

@amazonhelp you have to log in. i don't rememb the email address i used. can you look up the account by my bank information?

@116082 it would be best if you get in touch with us by phone or chat.us thi link to do so: https://t.co/haplpmlfhn ^ch

@amazonhelp they sent me the email i sent you guy that said i wasn't gonna be charged. he must have been abl to look up my account a differ way.

@amazonhelp i tri my phone number but i didnt have a mobil account. i went through thi for 2 hour on the phone with someone.

@amazonhelp i call custom servic and wa told my membership wouldn't be renewed. i wa just charg today. how do i get a refund? https://t.co/seoqusa0va

@116083 i'm sorri to hear you'r not abl to access your account. pleas use thi link instead to contact us: https://t.co/zyvx1qi29g. ^lh

@amazonhelp i have tried. it’ not allow me to access my account to cancel my membership, i haven’t even use prime in almost 3 months.

@116083 hmm... we'd like to take a better look at thi with you. pleas reach us via phone/chat here: https://t.co/jzp7hla23b ^kp

@115821 be charg for amazon prime & when i go to cancel it, it’ say i’m not a member

@116084 i'm sorri you'v encount an unknown charge! we'd be happi to look into thi with you here: https://t.co/haplpmlfhn ^bl

@amazonhelp where can i chat with a support member for a fals charg

@116085 thank for reach out to us! you can find info on ad household member here: https://t.co/i3uumzzaok ^mo

@amazonhelp so essenti still two separ accounts, just share payment info? i don't want my famili to see my christma shop list

@amazonhelp if i add anoth adult to my amazon household (with their own account) can they see my wishlists/photos/ord history?

@116086 sorri for the inconvenience! check out how to manag your notif here: https://t.co/dln4bduc5b ^sg

serious @115821? i order 6 ident wash up bowl and they are all be dispatch as separ orders? my phone is buzz non-stop!

@116087 i'm sorri for the long wait; what is your current order statu show when you review it: https://t.co/y5jpi9grhe? ^wm

@amazonhelp my packag just got here. all good, thank you!

@116087 thank you for keep us posted, rachael! ^ba

i order some part of my costum late, but my amazon ha a map of the driver and they'r like, 6 hous away.

@116088 i'm sorri for the frustration, anthony! can you tell me more about which pre-ord bonus are missing? ^ea

@amazonhelp never got the beta and now i’m be told i won’t get ani of the other stuff. includ last jedi content and or bonu classes. anything! :(

@116088 we'd like to see what we can do to help. what date did you place the order on, and which version did you order? ^mb

@amazonhelp delux edit on septemb 16th. it definit had the pre order on the profil becaus that’ whi i ordered. also whi i paid for prime..

@116088 could you link us to the page of the item on our website? thi will allow us to take a closer look at all options. ^vb

@amazonhelp star war battlefront 2 elit trooper delux edit playstat 4 https://t.co/6k7wddcy2p preorder info is in description. thank for help

@116088 thank for the link. we are not a particip retail to receiv the bonu content. details: https://t.co/hjirbtsmrl ^be

@amazonhelp but your websit is offer pre order content.... so it’ just a lie?

@amazonhelp it’ liter in the descript of the item... “player who pre-ord star war battlefront...”

@amazonhelp @116089 is thi real? they’r offer preorder bonus but don’t actual give them out?

@amazonhelp so to get thi straight. i get noth at all for preordering?

@amazonhelp i’v cancel my order and gone to best buy. thank you.

@116090 say i preorder to early, terribl custom service. won’t renew prime if thi isn’t fixed.

@116090 i sign up for prime so i could preorder battlefront ii and get all the bonus and now cust servic is say i won’t get bonu

@116091 oh no! i'm so sorri to hear this. wa the item sold by amazon directli or third-parti seller: https://t.co/aadyez1vge. ^lh

@amazonhelp fulfil by amazon. it’ quit disturb you’r sell counterfeit items, and can’t be trusted.

@116091 we'd like to look into thi with you in real time, bry. when you can, pleas ring or chat in with us: https://t.co/jzp7hla23b ^bl

@amazonhelp alreadi have and the assist i receiv wa absolut useless and rude.

two fake item in one day. time to cancel my amazon prime membership. @amazonhelp

@116092 oh no, barton! have you tri uninstal and re-instal the app? perhap a power cycl too? pleas let us know. ^kl

@amazonhelp i have. no luck.

@116092 sorri you'r still have trouble! what error are you see when you tri to use the app? ^jp

@115821 pleas spend time & money to fix your app. constant issu with it.

@116093 oh no! we'd like to help you with this, kelly! can you tell us more about what' happen with the kindle? thanks! ^aj

@amazonhelp it’ not allow me to updat it to regist my new amazon account. i read i’d have to do so manually. thx 4 response.

@116093 no problem! you may need to deregist the kindl from the old account. you can see how here: https://t.co/zyujkbzobw ^aj

my kindl not work properli is break my heart!

@116094 (2/2) also, for your security, i'd recommend delet the image, as it contain your track number. ^wt

@amazonhelp that is not my apartment!!!!!!! thi is the send time!!!! where is my package!!!!!!!!!! https://t.co/eiy6dzucdc

@116094 i'm so sorry! we'd like to make sure thi is addressed. pleas provid some detail here: https://t.co/kctvgmfvbp (1/2)

@116095 i'm sorri you receiv an incorrect item. have you check out our return/replac option here: https://t.co/frsodhtxkj? ^fj

@amazonhelp yep. i’m go to take it to the megaalexa at whole foods.

@116096 truly. thi is the strangest vampir book i’v ever received. cc @43760 @amazonhelp #misship https://t.co/zad7az14zg

thi is the japanes vampir book i blurbed. different, touching, and perfectli constructed. https://t.co/lzafyktmp

@116097 we'd like to look into thi with you. pleas dm us your current io version and your iphon model. https://t.co/gdrqu22ypt

whi doe my i not work ?! @115858 pleas fix this!!!

@116098 let' dig into thi further with you. dm us and we'll continu there.

@applesupport i just updat it and it’ still come up https://t.co/22rzsqytbh

@116098 we definit understand your concern. pleas backup your iphone, updat and let us know the result: https://t.co/ahjigcvfrg

whi is “i” keep chang to thi and how do i stop it🤦‍ @115858 @applesupport #anybodi https://t.co/urzafszl5z

@116099 we'r here to help. which exact io version is your devic running? thi info can be found under set > gener > about.

io 11 is kill my batteri @115858. fix it.

@116100 thi articl should help with that: https://t.co/usojwy6chp

@applesupport thanks, thing is i still have like 81 cent in credit and won't let me do that until i have zero credit

@116100 tri contact our itun store team here for more help: https://t.co/sdie7uiyjn

@applesupport awesome, thank

@applesupport hello, i need some help regard the region chang on my appl id

@116101 thank for clarifying. let' meet in dm so we can do more in-depth on this. https://t.co/gdrqu22ypt

@applesupport it has, but not for some time now. i’v tri with two differ appl id but it’ still not show up on my phone

@116101 we'r happi to help. ha home share work with these devic before?

@applesupport whi is my home share not work and how do i fix it

@116102 which model do you have and is io 11.1 instal on it? ani step tri so far?

@applesupport iphon 6, ye ios11. check for updates, none available. i’v swipe up to close the app sever time and i’v restart it 2x

@116102 to make sure, is io 11.1 show here: set > gener > about > version? pleas dm us the answer here: https://t.co/gdrqu22ypt

@applesupport @116102 batteri life just got worst.

@116103 we'll make sure to get thi straighten out. dm us, and we'll see you there. https://t.co/gdrqu22ypt

@applesupport sent twice. don’t know if the first one went through but no repli either way.

@applesupport i just get a white screen and noth loads. after a short time, it just closes/crashes. thank for the reply.

@116102 we want you to be abl to make call on the iphone. what exactli is go on with the phone app?

@115858 my phone app doesn’t work. thank you for updat my #iphon to an #ipod

@116104 let us look into that. what devic and os version are you using?

@applesupport whi can’t i chang ringer volum with the buttons? whose dumb idea wa it to chang that and how do they still have a job?

@116105 we want to help. send us a dm let us know if you are updat to io 11.1 https://t.co/gdrqu22ypt

@115858 if my word even mean a thing to you; i am an iphon 7 owner and have updat to your latest softwar and now am have the most drop call in histori and glitch’ such as app randomli open and more ... #ihelp

@116106 we offer support via twitter in english. contact us for help in your prefer languag here: https://t.co/ibiy3vmgpj

@applesupport epıl bana yardımcı olur musun telefon internet konusunda çok yakıyo napcaz ?

@116107 glad to hear and just reach out again if you need help. have a good one!

@applesupport work

@116107 pleas keep us post afterwards.

@applesupport no i had 11.0.3 but now it say 11.1 updat so ima go ahead and do that