gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
is thi a trick? no nbc wptv or abc wpbf in psl @115900 thi afternoon! whi these 2 channels?
@116138 hello, let me look into that for you. pleas dm your account inform so we can research thi further, thank you. -dp
@116136 like lucki i’m home but what the fuck
love that @116136 sent peopl to buri the new cabl line....on halloween.....in the middl of trick or treat times, with no notif
@116139 hello, thank for reach out about your new servic concern and i'm happi to help. can you pleas dm the full address? ~at
@comcastcar i just open an account with xfiniti and need the modem. will it be ship to my hous or do i have to pick it up?
@116140 i promis we don't you to feel that way. please, dm me the inform request abov so i can help you with this.-jc
@comcastcar i'v call 5 times, no resolution, bill for a hous i don't live in still remains, and you all give me the run around to cancel my account
@116140 hello there! i would like to take a look into your bill issu for you! can you pleas send a dm with your fir... https://t.co/mx7ziru1qo
@115900 it' interest how with everi natur disast you tri to find a way to screw over those who are alreadi the worst off
@115900 my hous wa destroy by hurrican irma, i'v call you three time to place temporari hold, and you still send me a bill
@116141 and the phone number associ with your account so i can look into thi issu further. thanks! -kw
@comcastcar pay attent to me
@comcastcar what' go on man where' my internet
@116141 hi, i'll be happi to check on the statu of your internet services. pleas send a dm with your full name, address,
@116142 we never want your experi to be anyth less than perfect. we'r sorri the wi-fi wa slower than expected.
@americanair' wifi make amtrak' wifi look pro. at least their is free. @5804 ha decent wifi @ reason prices. whi not aa?
@116143 thank for the shout-out and for stop by, marc! we'll pass thi on to our sfo admir club managers.
wonder club! @americanair (@ american airlin admir club in san francisco, ca) https://t.co/gwfwugvgna
@116144 we'r sorri for ani difficulti that you'v experienced. pleas contact our web technic support folk at 800-222-2377.
@americanair alreadi did...chang browsers, did all my techi trick and still can't make a reserv after 1 hour!!
@116144 they'll be more than happi to walk you through it and help with the book process.
@americanair been on phone and hold for past 45 mins. look bleak
@americanair ........still....on....hold.....they made the booking. i am tri to pay.....so #frustrating.
@116144 we'r sorri for the long wait. the next avail agent will be with you as soon as possible.
@americanair well now i am told the ticket cost is an addit $200/person to pay....becaus of the wait....omg
@116144 fare sell in real time. we'r sorri we weren't abl to snag the lower fare for you.
@americanair i don't think it chang within minutes. thi is a scam
@americanair final book and they honor lower fare....that wa still avail on line
@116144 we'r glad our reserv team wa abl to help.
@americanair me too, but it shouldn't be thi hard. nearli 2 hours.
tri to book a flight on @americanair and an error come up: system have trouble. anyon els have problem?
@116145 we'r sorri for your frustration. ani damag must be assess in person within 24 hour of arriv by airport personnel.
@americanair well how much doe that help me now?
@116145 an airport agent will be happi to take a look at your bag to assist with a claim but damag must be assess in person.
@americanair i wa long gone from the airport by then
@116145 our team will need to assess the damag in person, pleas see an agent for assistance.
@americanair no i wa not abl to
@116145 we alway want to take care of your bags. we'r you abl to file a claim with our baggag team?
look what @americanair did to my bag. https://t.co/quebqf8jjf
@116146 we'r happi when you'r happy! that sure doe look delicious.
big thx 2 @americanair 4 guacamol and marg of thx while the @116147 loung upgrad are underway #nomnom https://t.co/pcw4vdxbyf
@116148 :o creepy! happi halloween! *arynh
@115911 who’ look in your window at night https://t.co/gkuco6ao01
@116149 no worri at all! i'll be abl to help out 100%! shoot me a dm, and i'll dive right in! *dannyharvey
@115911 https://t.co/zc5zheyczx
@116149 i mean...it doe say to "submit your costum pic" in the origin tweet... *erik
@115911 thi is kinda lame...i creat a whole acc just to get told to upload a photo of my costume. i didn't even dress up? https://t.co/b8uvzslzhp
happi halloween! submit your costum pic with #thankenstein + #contest to win a spooki trip to london, plu other scari surpris goodies! https://t.co/9m7xgce8fx
@116150 we don't want thing to come to that point, pleas dm if there' anyth we can help with. *johnward
final free of the @115911 chain here i come cricket
@116151 @115913 i'v got your dm and will repli shortly. welcom back! *zachrickett
@tmobilehelp @115913 john whi i am have so much troubl come back
@116151 @115913 pleas meet me back in dm, we'll discuss thi further. *zachrickett
@tmobilehelp @115913 8 hour total over 3 day and still work on come back. whi @115913 ?
@116151 @tmobilehelp @115913 what is happen in thi convers
@116152 @116151 @tmobilehelp @115913 i'm not even a t-mobil customer. and peopl like thi piss me off. troll losers.
@116152 @116151 @tmobilehelp @115913 thi guy is a fool and a troll.
@tmobilehelp @115913 i am not go to a store! i spend sunday 6 hour tri to come back and tweeting. today you are make me go back and front for 1 and 1/2 hours. no worth it
@tmobilehelp @116151 @115913 quit beg for thi idiot busi
@116151 @tmobilehelp @115913 becaus you sound like an idiot. after read your post you don't know your password the same password you had when you wa a custom just a month ago. you sound like a troll. your the one make thi hard you idiot. can't believ how stupid thi gener ha becom
@tmobilehelp @115913 thanks!
@116151 @115913 thank you so much for the dm. we'll be respond in kind shortli for you! https://t.co/lh0sh5fy2m *mikeric
@tmobilehelp @115913 i send dm over to you guy cassi or jason were help me
@116151 @115913 we absolut want you back and we will find a solut today. we see your dm, we will be respond https://t.co/pbjegtqano *jeromybingham
@tmobilehelp @115913 @116154 so you @115913 know! been tri to chat but your team is ask for a pin or password i don’t have. make me feel like you don’t want me back
@116151 @115913 @116154 i'v sent you a dm with some information, let' get thi fixed. https://t.co/pbjegtqano *jeromybingham
@tmobilehelp @115913 @116154 don’t get whi they are ask for my password
@tmobilehelp @115913 john i tri to come back to t-mobil but they want me to go to the store. mayb @116154 team can help becaus custom servic want me to go to the store mayb i just stay will my current service. don’t seem like u guy want me back
@116151 @115913 we'd love to see you back on the uncarrier. dm us and we'll chat reunion options: https://t.co/cuewtd2ep *dank
@115913 @2896 i made a mistak a big dumb mistake. i port my line to anoth service. less then month ago. i miss t-mobile. can i come back and have my formal plan please? should i talk to @116154 team? becaus custom servic told me i can’t go to my formal plan.
wow!! honor to be one of @2896’ #thebraveones!! https://t.co/ornlbsyzdp
@116155 hey, kashif! shoot me a dm here https://t.co/qhdtfhxspu and we'll check out when we'r go to #lightitup! *krystnyogi
@115911 @tmobilehelp when is the 600mhz come onlin in #seattle??
@116156 let' dig deeper! pleas dm so we can find out what' happen there. *johnward
@115911 onc again you are be slow
@116157 we love your contest entrees! #happyhalloween *patrickullmann
@116158 @115911 creative! like it!!
#thankenstein + #contest @115911 keep it creepy!!!! :d https://t.co/qpmzxwixbv
@116159 happi the team could help ^cb
thank you @virgintrain for the advic to make the connection. after a long long day it is appreci #topwork
@116160 we aim to make travel easi as possibl and we appreci the shoutout, daniel! we can't wait to see you at 35k again soon. ^tl
@southwestair great airline. no fee to check bags, free drink and snack on board. and complimentari halloween sweets! great stuff guys
@116161 you can check out what' avail here: https://t.co/q1z88dq3lg ^sl
@southwestair found it!! but doesn't seem to work, can you check if fund are available?
@116161 hey, jennifer. you have two travel funds, correct? unfortunately, we don't track travel funds. do you possibl have the emails? ^sl
@southwestair i have two voucher but can't seem to track down my confirm numbers. anyway to look them up? thanks!
@116162 we understand and hope you can snag a great deal soon! ^sl
@southwestair you’d be my first choice! if onli money fell in the same categori as sky’ the limit .
@116162 the sky is the limit, kelli! we hope to be the first to welcom you onboard. check out all the place to go: https://t.co/pvd52pj6fm ^sl
@southwestair i’v never been on an airplane. #bucketlist
two free bag for everi story. book a seat and start yours. #175stori https://t.co/pxbmzlcfbo
@116163 what a relax view, susan! thank for share the great shot and we hope you enjoy the ride with us today. ^tl
@southwestair i love how your employe embrac the day & made@travel fun! glad you like the pic. it' my thank you to you all so enjoy!
@116163 halloween is a big deal here at southwest and we love be a part of the festivities. we'r glad to hear you had fun with us today! ^tl
me time in the sky... @southwestair https://t.co/ccjl2jcafk
@116164 mayb next year? we can't wait to welcom you onboard, matthew! we hope you have a wonder flight. ^mk
@southwestair bummer, might have to watch my back on nov. 13 too for sadi hawkin day on the airlin of luv. #funnyholiday
@116164 i can't make ani promises, but if you ask nice mayb a flight attend will put your drink on our tab! ^mk
unlucki not to be fli on @southwestair today and have to wait until nov. 8th. would have been nice to have had a free drink on flight.

is thi a trick? no nbc wptv or abc wpbf in psl @115900 thi afternoon! whi these 2 channels?

@116138 hello, let me look into that for you. pleas dm your account inform so we can research thi further, thank you. -dp

@116136 like lucki i’m home but what the fuck

love that @116136 sent peopl to buri the new cabl line....on halloween.....in the middl of trick or treat times, with no notif

@116139 hello, thank for reach out about your new servic concern and i'm happi to help. can you pleas dm the full address? ~at

@comcastcar i just open an account with xfiniti and need the modem. will it be ship to my hous or do i have to pick it up?

@116140 i promis we don't you to feel that way. please, dm me the inform request abov so i can help you with this.-jc

@comcastcar i'v call 5 times, no resolution, bill for a hous i don't live in still remains, and you all give me the run around to cancel my account

@116140 hello there! i would like to take a look into your bill issu for you! can you pleas send a dm with your fir... https://t.co/mx7ziru1qo

@115900 it' interest how with everi natur disast you tri to find a way to screw over those who are alreadi the worst off

@115900 my hous wa destroy by hurrican irma, i'v call you three time to place temporari hold, and you still send me a bill

@116141 and the phone number associ with your account so i can look into thi issu further. thanks! -kw

@comcastcar pay attent to me

@comcastcar what' go on man where' my internet

@116141 hi, i'll be happi to check on the statu of your internet services. pleas send a dm with your full name, address,

@116142 we never want your experi to be anyth less than perfect. we'r sorri the wi-fi wa slower than expected.

@americanair' wifi make amtrak' wifi look pro. at least their is free. @5804 ha decent wifi @ reason prices. whi not aa?

@116143 thank for the shout-out and for stop by, marc! we'll pass thi on to our sfo admir club managers.

wonder club! @americanair (@ american airlin admir club in san francisco, ca) https://t.co/gwfwugvgna

@116144 we'r sorri for ani difficulti that you'v experienced. pleas contact our web technic support folk at 800-222-2377.

@americanair alreadi did...chang browsers, did all my techi trick and still can't make a reserv after 1 hour!!

@116144 they'll be more than happi to walk you through it and help with the book process.

@americanair been on phone and hold for past 45 mins. look bleak

@americanair ........still....on....hold.....they made the booking. i am tri to pay.....so #frustrating.

@116144 we'r sorri for the long wait. the next avail agent will be with you as soon as possible.

@americanair well now i am told the ticket cost is an addit $200/person to pay....becaus of the wait....omg

@116144 fare sell in real time. we'r sorri we weren't abl to snag the lower fare for you.

@americanair i don't think it chang within minutes. thi is a scam

@americanair final book and they honor lower fare....that wa still avail on line

@116144 we'r glad our reserv team wa abl to help.

@americanair me too, but it shouldn't be thi hard. nearli 2 hours.

tri to book a flight on @americanair and an error come up: system have trouble. anyon els have problem?

@116145 we'r sorri for your frustration. ani damag must be assess in person within 24 hour of arriv by airport personnel.

@americanair well how much doe that help me now?

@116145 an airport agent will be happi to take a look at your bag to assist with a claim but damag must be assess in person.

@americanair i wa long gone from the airport by then

@116145 our team will need to assess the damag in person, pleas see an agent for assistance.

@americanair no i wa not abl to

@116145 we alway want to take care of your bags. we'r you abl to file a claim with our baggag team?

look what @americanair did to my bag. https://t.co/quebqf8jjf

@116146 we'r happi when you'r happy! that sure doe look delicious.

big thx 2 @americanair 4 guacamol and marg of thx while the @116147 loung upgrad are underway #nomnom https://t.co/pcw4vdxbyf

@116148 :o creepy! happi halloween! *arynh

@115911 who’ look in your window at night https://t.co/gkuco6ao01

@116149 no worri at all! i'll be abl to help out 100%! shoot me a dm, and i'll dive right in! *dannyharvey

@115911 https://t.co/zc5zheyczx

@116149 i mean...it doe say to "submit your costum pic" in the origin tweet... *erik

@115911 thi is kinda lame...i creat a whole acc just to get told to upload a photo of my costume. i didn't even dress up? https://t.co/b8uvzslzhp

happi halloween! submit your costum pic with #thankenstein + #contest to win a spooki trip to london, plu other scari surpris goodies! https://t.co/9m7xgce8fx

@116150 we don't want thing to come to that point, pleas dm if there' anyth we can help with. *johnward

final free of the @115911 chain here i come cricket

@116151 @115913 i'v got your dm and will repli shortly. welcom back! *zachrickett

@tmobilehelp @115913 john whi i am have so much troubl come back

@116151 @115913 pleas meet me back in dm, we'll discuss thi further. *zachrickett

@tmobilehelp @115913 8 hour total over 3 day and still work on come back. whi @115913 ?

@116151 @tmobilehelp @115913 what is happen in thi convers

@116152 @116151 @tmobilehelp @115913 i'm not even a t-mobil customer. and peopl like thi piss me off. troll losers.

@116152 @116151 @tmobilehelp @115913 thi guy is a fool and a troll.

@tmobilehelp @115913 i am not go to a store! i spend sunday 6 hour tri to come back and tweeting. today you are make me go back and front for 1 and 1/2 hours. no worth it

@tmobilehelp @116151 @115913 quit beg for thi idiot busi

@116151 @tmobilehelp @115913 becaus you sound like an idiot. after read your post you don't know your password the same password you had when you wa a custom just a month ago. you sound like a troll. your the one make thi hard you idiot. can't believ how stupid thi gener ha becom

@tmobilehelp @115913 thanks!

@116151 @115913 thank you so much for the dm. we'll be respond in kind shortli for you! https://t.co/lh0sh5fy2m *mikeric

@tmobilehelp @115913 i send dm over to you guy cassi or jason were help me

@116151 @115913 we absolut want you back and we will find a solut today. we see your dm, we will be respond https://t.co/pbjegtqano *jeromybingham

@tmobilehelp @115913 @116154 so you @115913 know! been tri to chat but your team is ask for a pin or password i don’t have. make me feel like you don’t want me back

@116151 @115913 @116154 i'v sent you a dm with some information, let' get thi fixed. https://t.co/pbjegtqano *jeromybingham

@tmobilehelp @115913 @116154 don’t get whi they are ask for my password

@tmobilehelp @115913 john i tri to come back to t-mobil but they want me to go to the store. mayb @116154 team can help becaus custom servic want me to go to the store mayb i just stay will my current service. don’t seem like u guy want me back

@116151 @115913 we'd love to see you back on the uncarrier. dm us and we'll chat reunion options: https://t.co/cuewtd2ep *dank

@115913 @2896 i made a mistak a big dumb mistake. i port my line to anoth service. less then month ago. i miss t-mobile. can i come back and have my formal plan please? should i talk to @116154 team? becaus custom servic told me i can’t go to my formal plan.

wow!! honor to be one of @2896’ #thebraveones!! https://t.co/ornlbsyzdp

@116155 hey, kashif! shoot me a dm here https://t.co/qhdtfhxspu and we'll check out when we'r go to #lightitup! *krystnyogi

@115911 @tmobilehelp when is the 600mhz come onlin in #seattle??

@116156 let' dig deeper! pleas dm so we can find out what' happen there. *johnward

@115911 onc again you are be slow

@116157 we love your contest entrees! #happyhalloween *patrickullmann

@116158 @115911 creative! like it!!

#thankenstein + #contest @115911 keep it creepy!!!! :d https://t.co/qpmzxwixbv

@116159 happi the team could help ^cb

thank you @virgintrain for the advic to make the connection. after a long long day it is appreci #topwork

@116160 we aim to make travel easi as possibl and we appreci the shoutout, daniel! we can't wait to see you at 35k again soon. ^tl

@southwestair great airline. no fee to check bags, free drink and snack on board. and complimentari halloween sweets! great stuff guys

@116161 you can check out what' avail here: https://t.co/q1z88dq3lg ^sl

@southwestair found it!! but doesn't seem to work, can you check if fund are available?

@116161 hey, jennifer. you have two travel funds, correct? unfortunately, we don't track travel funds. do you possibl have the emails? ^sl

@southwestair i have two voucher but can't seem to track down my confirm numbers. anyway to look them up? thanks!

@116162 we understand and hope you can snag a great deal soon! ^sl

@southwestair you’d be my first choice! if onli money fell in the same categori as sky’ the limit .

@116162 the sky is the limit, kelli! we hope to be the first to welcom you onboard. check out all the place to go: https://t.co/pvd52pj6fm ^sl

@southwestair i’v never been on an airplane. #bucketlist

two free bag for everi story. book a seat and start yours. #175stori https://t.co/pxbmzlcfbo

@116163 what a relax view, susan! thank for share the great shot and we hope you enjoy the ride with us today. ^tl

@southwestair i love how your employe embrac the day & made@travel fun! glad you like the pic. it' my thank you to you all so enjoy!

@116163 halloween is a big deal here at southwest and we love be a part of the festivities. we'r glad to hear you had fun with us today! ^tl

me time in the sky... @southwestair https://t.co/ccjl2jcafk

@116164 mayb next year? we can't wait to welcom you onboard, matthew! we hope you have a wonder flight. ^mk

@southwestair bummer, might have to watch my back on nov. 13 too for sadi hawkin day on the airlin of luv. #funnyholiday

@116164 i can't make ani promises, but if you ask nice mayb a flight attend will put your drink on our tab! ^mk

unlucki not to be fli on @southwestair today and have to wait until nov. 8th. would have been nice to have had a free drink on flight.