gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
@115900 how come when i call, your autom system will allow me to add servic but not cancel them? pleas contact me to resolv
@116912 thank for reach back out to us! if your item is not elig for replacement, you can still return the item for a full refund instead. you can view your replac and/or return option here: https://t.co/tglnuk2vhi ^bn
@amazonhelp i would like it replac not refunded. but the sale is over, and doesn’t look like you have it in stock at the site. what are my other options?
@116912 i'm sorri your item arriv in these conditions. let' explor your return or replac option here: https://t.co/rbbodygtau ^gg
#amazon who packag these games. order to game and both came rattl insid their cases. one is broken. game may have suffer scratches. @115821 https://t.co/kqpokplep8
@116913 i'd like to have a member of our team ensur thi is escal to the correct team for investigation. when you have a moment, pleas send us as mani detail as possibl here: https://t.co/dfwr7dqiz5 ^sb
@amazonhelp it' now a polic matter. you could check the polic report.
@116913 we'd like to make sure thi is addressed, eric. would you tell us more about what happened? ^am
amazon deliveri guy refus to give the polic hi id and suddenli start sound like an attorney. good grief
i wa just assault by an amazon deliveri person.
@116914 i understand your frustration! our team would like a chanc to address thi concern. at your convenience, includ your detail here: https://t.co/hkzomv3dmu ^sj
@amazonhelp and you guy have offici lost me as a customer. wa promis today...wa never shipped. give me my refund pleas so i may take my busi els where. https://t.co/69tw0b5r9h
@116914 i'm truli sorri for the inconvenience! we don't have access to your account via twitter. we'd like to help if we can. pleas connect with us here so we can assist you: https://t.co/haplpmlfhn ^mo
@amazonhelp amzl us track id tba566517950000 it say deliv to mail room, i check the mail and the front offce, the driver list 1 package, in that one packag wa my xlr cables...i'm miss the controller.
@116914 i'm so sorri to hear your order wa scan as deliv when it wasn't. we'd like to help if we can. just to confirm, who' the carrier shown on your order here: https://t.co/wbhsnpkyqz? ^cc
@115821 the more i order from you guys, the more i'm go to stop be a customer....your driver are useless. onc again they mark a packag deliv when it clearli wasn't. i receiv one of two packages, yet they were both mark delivered. 3 time in 1 month! https://t.co/9uyvhpvwt
@116915 i'm sorri for the frustration! we'd love to help but are unabl to access your amazon account via twitter. you can view the latest track inform for your order, includ if it ha shipped, here: https://t.co/y5jpi9grh ^lr
@amazonhelp no, i can't check. it show nothing. and custom servic rep wa no help.
@116915 if you would like to contact our support team via phone, pleas give us a call so we can review these detail with you: 1-866-216-1072. ^wm
@115821 still don't know if my order ha ship or not.. but at least i'm a good person! https://t.co/hzyel3ql7r
@116916 i'm sorri you have receiv your item! can you pleas tell us the intend deliveri date state in your order confirm e-mail? ^ac
where my pc case amazon. are loss meme organic.
@116917 i'm sorri for thi wait. ha the track inform on your order updated: https://t.co/y5jpi9grhe? deliveri continu through to 8pm so pleas keep us in the loop on your order' arrival. thank you. ^do
just order @115877. let’ see what get here first. my packag from @115821 which ha been “on it’ way” sinc 1:22am or the food. #theraceison
@116918 (´ω`) amazon(o*_)o
@amazonhelp (´ω)
@116918 ( ´∀)b! ty
@amazonhelp (;_;)(;_;)
@116918 atmhttps://t.co/vcrraqmtn0 amazonti
@amazonhelp amazon……
@116918 () amazonti
amazon
@116919 veri strange! is your friend abl to replic the issu on hi app? you might also need to tri uninstal and reinstal the app. ^jp
@amazonhelp tri to get a friend' playlist on my amazon music app but it keep give me the follow messag https://t.co/o6zinm6hbc
@116920 ('ω' )('ω')( 'ω') ~https://t.co/jvlajgorzx ty
@amazonhelp (´ω`)
@116920 (ω) sm
amazon
@116921 appreci your kind words, dhiraj. enjoy your weekend. :) ^mk
@amazonhelp thank you so much onc again for kind of word
@116921 you'r welcom dhiraj. :)
@amazonhelp will you follow me on twitter
@115850 @115850 is one of the best app in the world
hit or re-tweet to get notifi when the oneplu 5t sale begins, exclus on amazon. stay tune to get #anewview. https://t.co/0ci7j8lsoo
@116922 oh no! i'm sorri to hear your order hasn't arrived! have you had a chanc to contact us about thi issue? if so, what option were we abl to provide? we want to make sure thi issu ha been resolv for you! ^bn
@amazonhelp i got a refund but i wanna check to see if it' actual lost
okay amazon lost my packag gr8
@116923 we'd like to help in ani way we can, juan! i'v enabl direct messaging. without provid person or account information, pleas tell us a littl more about what' go on. ^fd https://t.co/1xylagkcan
@amazonhelp i’m look to rerout all my packag (except 1) to a nearbi amazon locker. i’ll dm you now :)
@116923 thank for the information. we'v respond to your dm. ^gg
@amazonhelp hey amazon - pleas help me :( i hve tri call and chat with y’all but keep hit walls. dm?
@116924 urlhttps://t.co/bwbu0nvyin ty
amazon
@116925 kindli reach out our support team here: https://t.co/tddkslo6mf for more detail on account closure. ^mk
@amazonhelp चोट्टे
@115850 का एकाउंट परमानेंटली डिलीट कैसे करते है?
@116926 pued también comunicart a travé del siguient enlac de contacto para que se revis tu caso: https://t.co/hwmtjryubu ^pc
@amazonhelp solicitud (foto del estado de cuenta)
@116926 ¡hola! lamentamo cualquier molestia ocasionada, ¿pued contarno lo sucedido? ^lc
jama volver a comprar en @116875 :'v
@116927 hola val damon. pued hacer una prueba gratuita de prime video si nunca lo ha usado. accesa est enlace: https://t.co/ce2tgqk8pv ^jj
que hueva tendré que veré vaselina por amazon prime video. obvio me pasan una lana por promocionar prime video @116928
@116929 awesome! enjoy! ^bl
just had my first @115821 prime now delivery. 2 hour flat
@116930 amazon (´`) ty
(amazonprime)
@116931 pleas tri ask alexa to stop play your music, and then ask her to play your music again, but without referenc the "multi-room music group" you were previous using: https://t.co/gr1mefl0if ^jr
i have 2 echo and set up multi room music playback. how do you switch back and forth between multi room audio and play on onli one? sometim i like whole house, sometim i don't want to wake up my wife. @115833 #echo #alexa
@amazonhelp you could ask the other amazon deliveri driver who wa there (and then slink away when i call the police). i didn't get hi name. you should requir id
@116932 gotcha- let us know if you haven't heard back from them on tuesday. ^bl
@amazonhelp can do, but that mean i will miss out on black friday and cyber monday shopping.
@amazonhelp 10 hour ago.
@116932 can you tell us when thi inform wa submitted? account specialist can take up to 2 busi day to investig an account when the inform ha been sent. ^ez
@amazonhelp yes.
@116932 did inform get sent to our account specialist to look into when you contact in? ^do
@amazonhelp still not working. they sent me a link to reset the password, tri and sign in with new password and still lock out.
@116932 thank for let us know about this, jon. we'r here to help! we can be reach 24/7 here: https://t.co/haplpmlfhn. pleas do keep us in the loop. ^bl
@amazonhelp someon keep tri to buy playstat card on my account. have a hard time get custom servic
@116933 dank :-)
@amazonhelp dank für die schnell antwort... ja, ich werd mal nachfragen, wa da schiefgelaufen sein soll. ihnen auch einen schönen abend noch.
@116933 bei unzustellbaren sendungen wird gewöhnlich nach bearbeitung der retour ein erstattung veranlasst. den grund können wir von hier au leider nicht einsehen. bei fragen hierzu kannst du dich gern per e-mail/telefon an unseren kundenservic wenden. schönen abend ^mh
ach schau an. mein bestellung war unzustellbar... @amazonhelp, wa ist da denn passiert? bekomm ich mein geld nun wieder?
@116934 listen ad-fre with unlimit skip with music unlimited. stream on!! ^rr
@amazonhelp for now, at least, until prime music start shit on it subscrib just like @116618.
@116935 will i be forc to listen to ad on amazon music unlimit the way i'm now forc to view them on @530?
get 3 month of amazon music unlimit for onli $0.99! limit time only. https://t.co/k9lrx52l56
@116936 prime ship refer to transit time after your order ship, in work days. some order requir addit process and handling. the deliveri date shown at checkout is the most accurate. ^lr
@amazonhelp but whi ha everi item got 3+ day process time when it' usual next day
@116936 some deliveri may take slightli longer than usual. you can read more inform on here: https://t.co/vrnzeowawt ^ki
@amazonhelp tri to place an order thi happen befor and delet and renter my address fix it but now it' across multipl prime account to the same address
@116936 hi there, i'm sorri for the deliveri troubles! just to confirm, are you tri to place an order right now, or is thi an ongo issue? are we miss the promis deliveri date here: https://t.co/aadyez1vge? ^dw
@amazonhelp live chat down in the uk and as a prime member i cannot t get ani item deliv befor tuesday what go on?
@116937 hello, let me do some research on the account to see what is caus thi problem. pleas dm for assistance, thank you. -dp
@comcastcar #mobile_carexi no internet all day again, third day with issues. what is your solution?
@116938 we'r glad that our team wa abl to help. have a fantast evening!
@americanair just sent me an email give me 20k mile for a flight delay i complain about on twitter. nice job, my friends.
@116151 @115913 pleas meet me back in dm. we'll work on thi together. *zachrickett
@tmobilehelp @115913 i don’t mean to be rude to you or anything. it’ veri frustrating! i feel like you guy don’t want me back!
@tmobilehelp @115913 hi ani updat on port the number over? see you in the dms?
@116151 we'v receiv your dm & i just responded. i look forward to chatting. https://t.co/edlkyifmtn *mariahdaigl

@115900 how come when i call, your autom system will allow me to add servic but not cancel them? pleas contact me to resolv

@116912 thank for reach back out to us! if your item is not elig for replacement, you can still return the item for a full refund instead. you can view your replac and/or return option here: https://t.co/tglnuk2vhi ^bn

@amazonhelp i would like it replac not refunded. but the sale is over, and doesn’t look like you have it in stock at the site. what are my other options?

@116912 i'm sorri your item arriv in these conditions. let' explor your return or replac option here: https://t.co/rbbodygtau ^gg

#amazon who packag these games. order to game and both came rattl insid their cases. one is broken. game may have suffer scratches. @115821 https://t.co/kqpokplep8

@116913 i'd like to have a member of our team ensur thi is escal to the correct team for investigation. when you have a moment, pleas send us as mani detail as possibl here: https://t.co/dfwr7dqiz5 ^sb

@amazonhelp it' now a polic matter. you could check the polic report.

@116913 we'd like to make sure thi is addressed, eric. would you tell us more about what happened? ^am

amazon deliveri guy refus to give the polic hi id and suddenli start sound like an attorney. good grief

i wa just assault by an amazon deliveri person.

@116914 i understand your frustration! our team would like a chanc to address thi concern. at your convenience, includ your detail here: https://t.co/hkzomv3dmu ^sj

@amazonhelp and you guy have offici lost me as a customer. wa promis today...wa never shipped. give me my refund pleas so i may take my busi els where. https://t.co/69tw0b5r9h

@116914 i'm truli sorri for the inconvenience! we don't have access to your account via twitter. we'd like to help if we can. pleas connect with us here so we can assist you: https://t.co/haplpmlfhn ^mo

@amazonhelp amzl us track id tba566517950000 it say deliv to mail room, i check the mail and the front offce, the driver list 1 package, in that one packag wa my xlr cables...i'm miss the controller.

@116914 i'm so sorri to hear your order wa scan as deliv when it wasn't. we'd like to help if we can. just to confirm, who' the carrier shown on your order here: https://t.co/wbhsnpkyqz? ^cc

@115821 the more i order from you guys, the more i'm go to stop be a customer....your driver are useless. onc again they mark a packag deliv when it clearli wasn't. i receiv one of two packages, yet they were both mark delivered. 3 time in 1 month! https://t.co/9uyvhpvwt

@116915 i'm sorri for the frustration! we'd love to help but are unabl to access your amazon account via twitter. you can view the latest track inform for your order, includ if it ha shipped, here: https://t.co/y5jpi9grh ^lr

@amazonhelp no, i can't check. it show nothing. and custom servic rep wa no help.

@116915 if you would like to contact our support team via phone, pleas give us a call so we can review these detail with you: 1-866-216-1072. ^wm

@115821 still don't know if my order ha ship or not.. but at least i'm a good person! https://t.co/hzyel3ql7r

@116916 i'm sorri you have receiv your item! can you pleas tell us the intend deliveri date state in your order confirm e-mail? ^ac

where my pc case amazon. are loss meme organic.

@116917 i'm sorri for thi wait. ha the track inform on your order updated: https://t.co/y5jpi9grhe? deliveri continu through to 8pm so pleas keep us in the loop on your order' arrival. thank you. ^do

just order @115877. let’ see what get here first. my packag from @115821 which ha been “on it’ way” sinc 1:22am or the food. #theraceison

@116918 (´ω`) amazon(o*_)o

@amazonhelp (´ω)

@116918 ( ´∀)b! ty

@amazonhelp (;_;)(;_;)

@116918 atmhttps://t.co/vcrraqmtn0 amazonti

@amazonhelp amazon……

@116918 () amazonti

amazon

@116919 veri strange! is your friend abl to replic the issu on hi app? you might also need to tri uninstal and reinstal the app. ^jp

@amazonhelp tri to get a friend' playlist on my amazon music app but it keep give me the follow messag https://t.co/o6zinm6hbc

@116920 ('ω' )('ω')( 'ω') ~https://t.co/jvlajgorzx ty

@amazonhelp (´ω`)

@116920 (ω) sm

amazon

@116921 appreci your kind words, dhiraj. enjoy your weekend. :) ^mk

@amazonhelp thank you so much onc again for kind of word

@116921 you'r welcom dhiraj. :)

@amazonhelp will you follow me on twitter

@115850 @115850 is one of the best app in the world

hit or re-tweet to get notifi when the oneplu 5t sale begins, exclus on amazon. stay tune to get #anewview. https://t.co/0ci7j8lsoo

@116922 oh no! i'm sorri to hear your order hasn't arrived! have you had a chanc to contact us about thi issue? if so, what option were we abl to provide? we want to make sure thi issu ha been resolv for you! ^bn

@amazonhelp i got a refund but i wanna check to see if it' actual lost

okay amazon lost my packag gr8

@116923 we'd like to help in ani way we can, juan! i'v enabl direct messaging. without provid person or account information, pleas tell us a littl more about what' go on. ^fd https://t.co/1xylagkcan

@amazonhelp i’m look to rerout all my packag (except 1) to a nearbi amazon locker. i’ll dm you now :)

@116923 thank for the information. we'v respond to your dm. ^gg

@amazonhelp hey amazon - pleas help me :( i hve tri call and chat with y’all but keep hit walls. dm?

@116924 urlhttps://t.co/bwbu0nvyin ty

amazon

@116925 kindli reach out our support team here: https://t.co/tddkslo6mf for more detail on account closure. ^mk

@amazonhelp चोट्टे

@115850 का एकाउंट परमानेंटली डिलीट कैसे करते है?

@116926 pued también comunicart a travé del siguient enlac de contacto para que se revis tu caso: https://t.co/hwmtjryubu ^pc

@amazonhelp solicitud (foto del estado de cuenta)

@116926 ¡hola! lamentamo cualquier molestia ocasionada, ¿pued contarno lo sucedido? ^lc

jama volver a comprar en @116875 :'v

@116927 hola val damon. pued hacer una prueba gratuita de prime video si nunca lo ha usado. accesa est enlace: https://t.co/ce2tgqk8pv ^jj

que hueva tendré que veré vaselina por amazon prime video. obvio me pasan una lana por promocionar prime video @116928

@116929 awesome! enjoy! ^bl

just had my first @115821 prime now delivery. 2 hour flat

@116930 amazon (*´`*) ty

(amazonprime)

@116931 pleas tri ask alexa to stop play your music, and then ask her to play your music again, but without referenc the "multi-room music group" you were previous using: https://t.co/gr1mefl0if ^jr

i have 2 echo and set up multi room music playback. how do you switch back and forth between multi room audio and play on onli one? sometim i like whole house, sometim i don't want to wake up my wife. @115833 #echo #alexa

@amazonhelp you could ask the other amazon deliveri driver who wa there (and then slink away when i call the police). i didn't get hi name. you should requir id

@116932 gotcha- let us know if you haven't heard back from them on tuesday. ^bl

@amazonhelp can do, but that mean i will miss out on black friday and cyber monday shopping.

@amazonhelp 10 hour ago.

@116932 can you tell us when thi inform wa submitted? account specialist can take up to 2 busi day to investig an account when the inform ha been sent. ^ez

@amazonhelp yes.

@116932 did inform get sent to our account specialist to look into when you contact in? ^do

@amazonhelp still not working. they sent me a link to reset the password, tri and sign in with new password and still lock out.

@116932 thank for let us know about this, jon. we'r here to help! we can be reach 24/7 here: https://t.co/haplpmlfhn. pleas do keep us in the loop. ^bl

@amazonhelp someon keep tri to buy playstat card on my account. have a hard time get custom servic

@116933 dank :-)

@amazonhelp dank für die schnell antwort... ja, ich werd mal nachfragen, wa da schiefgelaufen sein soll. ihnen auch einen schönen abend noch.

@116933 bei unzustellbaren sendungen wird gewöhnlich nach bearbeitung der retour ein erstattung veranlasst. den grund können wir von hier au leider nicht einsehen. bei fragen hierzu kannst du dich gern per e-mail/telefon an unseren kundenservic wenden. schönen abend ^mh

ach schau an. mein bestellung war unzustellbar... @amazonhelp, wa ist da denn passiert? bekomm ich mein geld nun wieder?

@116934 listen ad-fre with unlimit skip with music unlimited. stream on!! ^rr

@amazonhelp for now, at least, until prime music start shit on it subscrib just like @116618.

@116935 will i be forc to listen to ad on amazon music unlimit the way i'm now forc to view them on @530?

get 3 month of amazon music unlimit for onli $0.99! limit time only. https://t.co/k9lrx52l56

@116936 prime ship refer to transit time after your order ship, in work days. some order requir addit process and handling. the deliveri date shown at checkout is the most accurate. ^lr

@amazonhelp but whi ha everi item got 3+ day process time when it' usual next day

@116936 some deliveri may take slightli longer than usual. you can read more inform on here: https://t.co/vrnzeowawt ^ki

@amazonhelp tri to place an order thi happen befor and delet and renter my address fix it but now it' across multipl prime account to the same address

@116936 hi there, i'm sorri for the deliveri troubles! just to confirm, are you tri to place an order right now, or is thi an ongo issue? are we miss the promis deliveri date here: https://t.co/aadyez1vge? ^dw

@amazonhelp live chat down in the uk and as a prime member i cannot t get ani item deliv befor tuesday what go on?

@116937 hello, let me do some research on the account to see what is caus thi problem. pleas dm for assistance, thank you. -dp

@comcastcar #mobile_carexi no internet all day again, third day with issues. what is your solution?

@116938 we'r glad that our team wa abl to help. have a fantast evening!

@americanair just sent me an email give me 20k mile for a flight delay i complain about on twitter. nice job, my friends.

@116151 @115913 pleas meet me back in dm. we'll work on thi together. *zachrickett

@tmobilehelp @115913 i don’t mean to be rude to you or anything. it’ veri frustrating! i feel like you guy don’t want me back!

@tmobilehelp @115913 hi ani updat on port the number over? see you in the dms?

@116151 we'v receiv your dm & i just responded. i look forward to chatting. https://t.co/edlkyifmtn *mariahdaigl