gorkemsevinc/Customer_Support_on_Twitter · Datasets at Hugging Face

cleaned_text stringlengths 1 500 ⌀
whi doe @115900 record program on my dvr from channel i don't subscrib to? blank recordings. i don't have nba lp! #upgradeyoursoftware! https://t.co/0ir2a2rst1
@115903 and send us a direct messag with your account inform so that i can see what' go on. –xg
wow when you want to watch the world seri and @115900 decid to have an outage!!!!
@115904 we'll be sure to pass along your kind words! #aateam
@americanair erica on the lax team is amaz give her a rais ty
@115904 our apolog for the delay in respond to you. have you made it to lax? let us know if you still need assistance.
@americanair could you have someon on your lax team avail to guid me to my gate asap
@americanair have a flight at 330pm (45mins) i’m almost to lax. i’m legal blind and didn’t know where to let you know i need assistance.
@115905 aww, that' definit a futur pilot in the making! #happyhalloween
ben tennyson and an american airlin pilot. #trunkortreat #halloween #2017 #diycostum #parent @americanair … https://t.co/f1nnhq0ila https://t.co/ldvidkrdb1
@115906 thi is a great option for custom who want to share mile and it' cheaper than have to purchas them.
@americanair right, but i earn those. i also shouldn’t have to pay to pass them to my own spouse. you need to chang your program.
@115906 we'r sorri for your frustration.
i’m sorry, what? it’ go to cost me $50 to transfer 4,000 aa advantag point to my spouse? @americanair thi is ridiculous!!
@115907 it' alway a pleasur to have you on board, john. have a wonder flight over the pond!
head to london tonight will be there for 5 day do some excit stuff:) @americanair get the drink readi i come aboard:) jb
@115908 pilots, potter, pumpkin and skeletons...oh my! they'r all adorable.
check out these tini trick-or-treat all dress up in our #nicu. hey @americanair! we have your youngest #pilot in training! #halloween https://t.co/0c3axjhiag
@115909 we'r glad you got to kick back and enjoy a show while flying! thank for your kind words.
thank you, @americanair for play #thisisu and for have great flight attend on my flight back home!
@115910 hey, trevor! send us a dm, and we'll take a closer look! *kellenf
@115911 sweet! i’m still pay on my 7plu but i have a jump. ani way to find out what to do in my situat and how much money i need to put down?
@115910 no sir! you can still preorder at https://t.co/e7pnncvitw *joano
@115911 are pre order done for the x?
@115910 go for it trevor *erik
@115911 i have a question.
be readi for your next iphone. join our iphon upgrad program for free! https://t.co/elb8yqspf6
@115912 @115913 thank for get that dm sent over - i'v got it and am repli now. https://t.co/93xwcskfiy *raybutl
@115913 @115911 by 'upfront' i hope you don't mean 'upfront fees"! dm sent!
@115913 @115911 just call in to switch from at&t. they want $75 to switch 3 phones! i said no way! inconsist messag - shame!
@115914 yay for t-mobil tuesdays- lets' get you taken care of! send a dm my way: https://t.co/jgtdflsvbg *erikaholeman
@tmobilehelp tri to redeem a free tuesday code and it not let me tell me there an error can i get help with this?
@115915 well, we'd be happi to take a look at that and see what' go on, jenny. dm us, we'r here to keep you connected. *joano
t-mobil so bs my internet stop work for 3 hour https://t.co/yisxwahac
@115916 hey we are here and we want to help! if you have ani question feel free to shoot us a dm! *katgrisham
no. that opportun ha passed. bad custom experi @115911 & @343 not go back ever again. #fail https://t.co/05pinkdfgd
@115917 can i have you dm me at: https://t.co/ryd2pduspi *robfahl
@tmobilehelp https://t.co/tznfggbx3i
@115917 we want to help you with thi great #tmobiletuesday deal! shoot me a dm here https://t.co/jab1jkomri *angieshaw
@tmobilehelp @115918 ok mayb my problem too let me tri that resizing.
@115918 you are welcom and thank for let us know. if you need anyth els we are here for you. #happytmobiletuesday *kennethston
@tmobilehelp got it. one of them resiz to 4x4. so instead of alert me it just wouldn't take the coupon code. i resiz it and it worked. thanks.
@115918 we want thi to work perfectly! do you have at least 10 photo selected? if not, add anoth and try. dm w/ ani questions! *chrisbradstreet
@tmobilehelp @1247 the @10568 code is not work when appli at checkout. can you pleas look into this? https://t.co/sjvm7aw24t
@115919 if you'r unhappi with your experi on thi call pleas contact us on our website: https://t.co/rkazcf6ur3 ^cb
@virgintrain so i wait almost 3 hour and then they are rude and arrog & unhelp after which she is rais a technic case https://t.co/yi9oxfmato
@115920 you'd need to contact our aftersal team on 0344 556 5650 from 8am ^cb
@virgintrain thanks!
@virgintrain hi! i need some help with a book i need to change, and made a mistak on. who can i contact?
@115919 when amend a ticket the system would show a fare that match your previou purchase, but thi may be higher ^cb
gotta luv @virgintrain final get 2 call cntr, they tri to charg me £176 for a ticket which can b purchas for £88 onlin https://t.co/i7rkohyqai
@115921 ye it does. you need to select the return journey then in the ticket flexibl menu you can select open return ^cb
@virgintrain thanks, see it now. real shame about how poor the new app is though.
@virgintrain hi- doe the new app have an option to buy an open return?
@115922 not at thi stage sadly, but the some line will reopen shortli so servic will be on the move ^cb
@virgintrain thank
@virgintrain my daughter is on the euston train stuck just outsid preston. ani timefram for arrival?
#vtnew due to the emerg servic deal with an incid at preston all line are closed.
@115923 we don't have that inform here i'm afraid andi ^cb
@virgintrain what are your target for next season? i see your price go up, so i assum you'v set perform target reflect of that.
@115923 these delay are out of our control, but we do work with network rail to tri and reduc ani problem ^cb
@virgintrain oh, that' nice. what are you do about it? what are you target next year?
@115923 i understand the frustrat thi causes, andi ^cb
@virgintrain alway some supposedli accept reason, ye i get that, but when one use the train everi week and spend a lot of money, for it to be late regularli is just not acceptable.
@115923 sadli the servic ha been delay due to a fault on the line ^cb
@virgintrain the 06:20 from euston. now i'm here wait on the 19:00 from b'ham int. also late.
@115923 hi andy, realli sorri to hear this. which servic are you travel on please? ^hp
@virgintrain for at least the third time thi year, i will miss the meet i especi took the train for in the first place. so often late. no refund becaus it "doesn't qualify". next season = car.
@115924 some line will be reopen shortli so you'll get through but delay are expect ^cb
@virgintrain thanks, we are an hour away so finger crossed!!
@virgintrain we are enrout to preston now from euston. will we have to wait it out?
@115925 we'r truli sorri to hear that. pleas pm us more info so we can followup with you. ^vp
i realli hadth worst experi ever from start to finish with @southwestair will never fli intern again with them
@115926 happi hallown! bottom up, risa! ^sl
celebr halloween on a @southwestair flight with my pumpkin spice @15890 and a delici (free) @115927 o… https://t.co/ggpgaafvq2 https://t.co/gncxpesaev
@115928 we aim to please, eric! your love mean the world to us, and we can't wait to share the sky with you again soon! ^mk
thank to the wonder @southwestair crew of flight 1732 & 560 for get us from sacramento to kc safe and sound! #yourock
@115929 pleas dm us a pictur of the error you'r receiving. ^ma
@southwestair it work again
@115929 oh good! happi to hear that, jenessa. we hope to see you onboard soon! ^ma
@southwestair consid thi your 1st report error
@115929 hm, we haven't had ani report error lately. have you tri access your rr account via a differ browser? ^ma
@southwestair is down on the my account page
@115930 hi simon! i’m sorri to hear this! sound like your account may have been compromised. i strongli advis you to contact our secur team > https://t.co/hv7xdvcja7 if you haven’t alreadi done so, to make sure you do to ensur your account is fulli secured. ^gr
@askebay sure will do. get refund by the seller in the meantime.
@115930 thank for the updat simon! pleas let us know if there’ anyth we can help you with! have a great day! ^gr
chang your @115931 password and turn on two-step verif or els you, too, may receiv a paypal receipt for a van revers camera with a random deliveri address in walthamstow.
@115932 we love to give out free boo so much, we'r basic ghosts! happi hallown and bottom up! ^sl
best part of my halloween? free drink on all my @southwestair flight for the holidayit’ spooktacular.
@115933 that' music to our ears! they call us southbest for a reason. ^sl
@southwestair me to! i'm super excited, get to tri thi entir trip all over again, and at least thi time i know i'll have the best time due to y'all
@115933 we'v got the date circl on our calendar! count down the minut until we can welcom you onboard. ^sl
@southwestair you'll be see me at the end of thi month for the concert i miss my flight for becaus of american airlines, thank you again guy
@115933 we hope to see you onboard soon! ^m
@southwestair you guy are amazing, serious thank you from the bottom of my heart!
@115933 we'r a custom servic compani that just happen to also fli airplanes, heather. thank for share the love! ^na
@southwestair you guy help me so much tri to get me on a flight that wa not even through yours, amaz company, amaz people, thank you so much
@115933 just 'caus you'r not travel with us doesn't mean we can't be there for you heather! glad we could help, and have a great weekend! ^so
@southwestair help me out to tri to get through to my flight when my @americanair didn't and my flight wa with aa. wow. loss for word
@southwestair yup all 400 errors, even turn off my ad blocker

whi doe @115900 record program on my dvr from channel i don't subscrib to? blank recordings. i don't have nba lp! #upgradeyoursoftware! https://t.co/0ir2a2rst1

@115903 and send us a direct messag with your account inform so that i can see what' go on. –xg

wow when you want to watch the world seri and @115900 decid to have an outage!!!!

@115904 we'll be sure to pass along your kind words! #aateam

@americanair erica on the lax team is amaz give her a rais ty

@115904 our apolog for the delay in respond to you. have you made it to lax? let us know if you still need assistance.

@americanair could you have someon on your lax team avail to guid me to my gate asap

@americanair have a flight at 330pm (45mins) i’m almost to lax. i’m legal blind and didn’t know where to let you know i need assistance.

@115905 aww, that' definit a futur pilot in the making! #happyhalloween

ben tennyson and an american airlin pilot. #trunkortreat #halloween #2017 #diycostum #parent @americanair … https://t.co/f1nnhq0ila https://t.co/ldvidkrdb1

@115906 thi is a great option for custom who want to share mile and it' cheaper than have to purchas them.

@americanair right, but i earn those. i also shouldn’t have to pay to pass them to my own spouse. you need to chang your program.

@115906 we'r sorri for your frustration.

i’m sorry, what? it’ go to cost me $50 to transfer 4,000 aa advantag point to my spouse? @americanair thi is ridiculous!!

@115907 it' alway a pleasur to have you on board, john. have a wonder flight over the pond!

head to london tonight will be there for 5 day do some excit stuff:) @americanair get the drink readi i come aboard:) jb

@115908 pilots, potter, pumpkin and skeletons...oh my! they'r all adorable.

check out these tini trick-or-treat all dress up in our #nicu. hey @americanair! we have your youngest #pilot in training! #halloween https://t.co/0c3axjhiag

@115909 we'r glad you got to kick back and enjoy a show while flying! thank for your kind words.

thank you, @americanair for play #thisisu and for have great flight attend on my flight back home!

@115910 hey, trevor! send us a dm, and we'll take a closer look! *kellenf

@115911 sweet! i’m still pay on my 7plu but i have a jump. ani way to find out what to do in my situat and how much money i need to put down?

@115910 no sir! you can still preorder at https://t.co/e7pnncvitw *joano

@115911 are pre order done for the x?

@115910 go for it trevor *erik

@115911 i have a question.

be readi for your next iphone. join our iphon upgrad program for free! https://t.co/elb8yqspf6

@115912 @115913 thank for get that dm sent over - i'v got it and am repli now. https://t.co/93xwcskfiy *raybutl

@115913 @115911 by 'upfront' i hope you don't mean 'upfront fees"! dm sent!

@115913 @115911 just call in to switch from at&t. they want $75 to switch 3 phones! i said no way! inconsist messag - shame!

@115914 yay for t-mobil tuesdays- lets' get you taken care of! send a dm my way: https://t.co/jgtdflsvbg *erikaholeman

@tmobilehelp tri to redeem a free tuesday code and it not let me tell me there an error can i get help with this?

@115915 well, we'd be happi to take a look at that and see what' go on, jenny. dm us, we'r here to keep you connected. *joano

t-mobil so bs my internet stop work for 3 hour https://t.co/yisxwahac

@115916 hey we are here and we want to help! if you have ani question feel free to shoot us a dm! *katgrisham

no. that opportun ha passed. bad custom experi @115911 & @343 not go back ever again. #fail https://t.co/05pinkdfgd

@115917 can i have you dm me at: https://t.co/ryd2pduspi *robfahl

@tmobilehelp https://t.co/tznfggbx3i

@115917 we want to help you with thi great #tmobiletuesday deal! shoot me a dm here https://t.co/jab1jkomri *angieshaw

@tmobilehelp @115918 ok mayb my problem too let me tri that resizing.

@115918 you are welcom and thank for let us know. if you need anyth els we are here for you. #happytmobiletuesday *kennethston

@tmobilehelp got it. one of them resiz to 4x4. so instead of alert me it just wouldn't take the coupon code. i resiz it and it worked. thanks.

@115918 we want thi to work perfectly! do you have at least 10 photo selected? if not, add anoth and try. dm w/ ani questions! *chrisbradstreet

@tmobilehelp @1247 the @10568 code is not work when appli at checkout. can you pleas look into this? https://t.co/sjvm7aw24t

@115919 if you'r unhappi with your experi on thi call pleas contact us on our website: https://t.co/rkazcf6ur3 ^cb

@virgintrain so i wait almost 3 hour and then they are rude and arrog & unhelp after which she is rais a technic case https://t.co/yi9oxfmato

@115920 you'd need to contact our aftersal team on 0344 556 5650 from 8am ^cb

@virgintrain thanks!

@virgintrain hi! i need some help with a book i need to change, and made a mistak on. who can i contact?

@115919 when amend a ticket the system would show a fare that match your previou purchase, but thi may be higher ^cb

gotta luv @virgintrain final get 2 call cntr, they tri to charg me £176 for a ticket which can b purchas for £88 onlin https://t.co/i7rkohyqai

@115921 ye it does. you need to select the return journey then in the ticket flexibl menu you can select open return ^cb

@virgintrain thanks, see it now. real shame about how poor the new app is though.

@virgintrain hi- doe the new app have an option to buy an open return?

@115922 not at thi stage sadly, but the some line will reopen shortli so servic will be on the move ^cb

@virgintrain thank

@virgintrain my daughter is on the euston train stuck just outsid preston. ani timefram for arrival?

#vtnew due to the emerg servic deal with an incid at preston all line are closed.

@115923 we don't have that inform here i'm afraid andi ^cb

@virgintrain what are your target for next season? i see your price go up, so i assum you'v set perform target reflect of that.

@115923 these delay are out of our control, but we do work with network rail to tri and reduc ani problem ^cb

@virgintrain oh, that' nice. what are you do about it? what are you target next year?

@115923 i understand the frustrat thi causes, andi ^cb

@virgintrain alway some supposedli accept reason, ye i get that, but when one use the train everi week and spend a lot of money, for it to be late regularli is just not acceptable.

@115923 sadli the servic ha been delay due to a fault on the line ^cb

@virgintrain the 06:20 from euston. now i'm here wait on the 19:00 from b'ham int. also late.

@115923 hi andy, realli sorri to hear this. which servic are you travel on please? ^hp

@virgintrain for at least the third time thi year, i will miss the meet i especi took the train for in the first place. so often late. no refund becaus it "doesn't qualify". next season = car.

@115924 some line will be reopen shortli so you'll get through but delay are expect ^cb

@virgintrain thanks, we are an hour away so finger crossed!!

@virgintrain we are enrout to preston now from euston. will we have to wait it out?

@115925 we'r truli sorri to hear that. pleas pm us more info so we can followup with you. ^vp

i realli hadth worst experi ever from start to finish with @southwestair will never fli intern again with them

@115926 happi hallown! bottom up, risa! ^sl

celebr halloween on a @southwestair flight with my pumpkin spice @15890 and a delici (free) @115927 o… https://t.co/ggpgaafvq2 https://t.co/gncxpesaev

@115928 we aim to please, eric! your love mean the world to us, and we can't wait to share the sky with you again soon! ^mk

thank to the wonder @southwestair crew of flight 1732 & 560 for get us from sacramento to kc safe and sound! #yourock

@115929 pleas dm us a pictur of the error you'r receiving. ^ma

@southwestair it work again

@115929 oh good! happi to hear that, jenessa. we hope to see you onboard soon! ^ma

@southwestair consid thi your 1st report error

@115929 hm, we haven't had ani report error lately. have you tri access your rr account via a differ browser? ^ma

@southwestair is down on the my account page

@115930 hi simon! i’m sorri to hear this! sound like your account may have been compromised. i strongli advis you to contact our secur team > https://t.co/hv7xdvcja7 if you haven’t alreadi done so, to make sure you do to ensur your account is fulli secured. ^gr

@askebay sure will do. get refund by the seller in the meantime.

@115930 thank for the updat simon! pleas let us know if there’ anyth we can help you with! have a great day! ^gr

chang your @115931 password and turn on two-step verif or els you, too, may receiv a paypal receipt for a van revers camera with a random deliveri address in walthamstow.

@115932 we love to give out free boo so much, we'r basic ghosts! happi hallown and bottom up! ^sl

best part of my halloween? free drink on all my @southwestair flight for the holidayit’ spooktacular.

@115933 that' music to our ears! they call us southbest for a reason. ^sl

@southwestair me to! i'm super excited, get to tri thi entir trip all over again, and at least thi time i know i'll have the best time due to y'all

@115933 we'v got the date circl on our calendar! count down the minut until we can welcom you onboard. ^sl

@southwestair you'll be see me at the end of thi month for the concert i miss my flight for becaus of american airlines, thank you again guy

@115933 we hope to see you onboard soon! ^m

@southwestair you guy are amazing, serious thank you from the bottom of my heart!

@115933 we'r a custom servic compani that just happen to also fli airplanes, heather. thank for share the love! ^na

@southwestair you guy help me so much tri to get me on a flight that wa not even through yours, amaz company, amaz people, thank you so much

@115933 just 'caus you'r not travel with us doesn't mean we can't be there for you heather! glad we could help, and have a great weekend! ^so

@southwestair help me out to tri to get through to my flight when my @americanair didn't and my flight wa with aa. wow. loss for word

@southwestair yup all 400 errors, even turn off my ad blocker