Datasets:

---

hts98

/

hostel_HOS

like 0

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "hotel", "is", "quite", "central", ",", "but", "for", "this", "price", "and", "value", "-", "so", "are", "a", "lot", "of", "other", "options", "!", "we", "booked", "a", "suite", "with", "city", "view", "on", "25m2.", "the", "room", "was", "not", "25m2", "and", "the", "so", "called", "city", "view", "was", "a", "sump", "and", "a", "construction", "yard", ".", "after", "complaining", "the", "staff", "explained", "to", "us", "that", "“city", "view”", "means", "the", "room", "has", "a", "window", "as", "they", "also", "have", "rooms", "without", "window", ".", "we", "did", "not", "agree", "to", "this", "definition", "and", "they", "therefor", "changed", "room", ".", "but", "the", "new", "room", "had", "as", "the", "staff", "phrased", "it", "“partly", "city", "view”", "and", "then", "hen", "pointed", "at", "one", "building", "at", "the", "very", "right", "corner", "of", "the", "window", "and", "said", "“that", "building", "is", "in", "the", "city”..", "still", "no", "city", "view", "as", "we", "where", "used", "to", "when", "you", "book", "a", "suit", "with", "city", "view", ".", "they", "explained", "to", "have", "a", "better", "or", "full", "city", "view", "we", "had", "to", "pay", "more", "…-", "shower", "is", "right", "over", "toilet,", "disgusting", ".." ]

[ "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "great", "location", "and", "it's", "very", "nice", "hotel", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O" ]

[ "the", "property", "was", "central", "walking", "distance", "to", "shops", "and", "attractions", ",", "all", "staff", "was", "very", "friendly", "and", "helpful", ",", "would", "recommend", "the", "golden", "rooster", "five", "stars", "all", "the", "way", "i", "have", "a", "great", "experience", ",", "nothing", "i", "didn’t", "like!" ]

[ "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "our", "guide", "was", "tom.", "he", "was", "very", "welcoming,", "dynamic", "and", "very", "well", "organized", "throughout", "the", "cruise", ".", "the", "rooms", "were", "perfect", "the", "planning", "was", "very", "well", "done", "and", "respected.", "they", "adapt", "the", "food", "according", "to", "our", "needs,", "and", "are", "very", "available", ".", "the", "music", "during", "the", "\"aperotime\"", "is", "not", "adapted" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "host", "was", "extremely", "kind", "and", "accommodatin", "g!", "the", "room", "was", "lovely", "and", "really", "great", "value", "for", "money", ",", "with", "a", "tv,", "desk,", "bottled", "water", "and", "beautiful", "bathroom", ",", "i", "even", "got", "offered", "a", "dragon", "fruit", "by", "the", "sweet", "older", "lady", ".", "i", "would", "highly", "recommend", ".", "thank", "you", "for", "your", "kindness", "✨" ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "O" ]

[ "beautiful", "boutique", "hotel", "in", "the", "heart", "of", "hcm", "city", "!", "can't", "ask", "for", "a", "better", "service", "and", "better", "food", "and", "better", "location", "!", "value", "for", "money", "!" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O" ]

[ "this", "truly", "is", "an", "exceptional", "boutique", "hotel", ",", "the", "overall", "chic", "decor", "within", "and", "outside", "of", "the", "hotel", "is", "to", "a", "high", "standard", ",", "the", "rooms", "are", "exquisite", "with", "all", "thought", "of", "facilities", "and", "the", "beds", "are", "extremely", "comfortable,", "great", "air", "conditioning", "which", "is", "much", "needed", "!!", "spacious", "balcony", "looking", "over", "the", "saigon", "river", "and", "the", "location", "in", "thao", "dien", "district", "2", "is", "fabulous", "just", "a", "short", "walk", "to", "fabulous", "restaurants", "and", "shops", "….", "lastly", "the", "staff", "are", "amazing", "so", "polite", "and", "friendly", "…", "i", "liked", "it", "that", "much", "i", "booked", "it", "again", "for", "the", "second", "half", "of", "my", "trip", "!", "there", "wasn’t", "anything", "to", "dislike", "!" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding" ]

[ "great", "location", "in", "the", "center", "of", "the", "city", ",", "a", "little", "hard", "to", "find", "from", "the", "street.", "bathroom", "could", "use", "updating", "and", "the", "bedding", "was", "a", "little", "dirty", "but", "overall", "we", "were", "satisfied", "with", "our", "stay!" ]

[ "O", "B-service", "I-service", "I-service", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "O" ]

[ "nothing", "owner", "very", "unwelcoming", ".", "we", "hired", "bikes", "and", "none", "of", "them", "worked,", "wasted", "a", "full", "day", "of", "our", "travels", "stopping", "and", "starting", ".", "owner", "blamed", "it", "on", "fuel", "which", "is", "rubbish", "as", "we", "filled", "them", "all", "up", "fully", ".", "she", "then", "wanted", "to", "make", "us", "pay", "for", "all", "the", "bikes", "or", "she", "wouldn’t", "give", "us", "our", "passports", "back", ".", "absolutely", "awful", "stay", "i", "would", "not", "recommend", "at", "all.", "do", "not", "stay", "-", "money", "robbing", "****" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "O" ]

[ "the", "host", "was", "attentive", "and", "accommodating", ".", "beautiful", "view", "from", "balcony", "with", "wonderful", "room", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "our", "stay", "was", "close", "to", "perfect.", "it’s", "quite", "a", "walk", "up", "to", "the", "hotel", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "very", "clean", "and", "lovely", "-" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "location", "is", "top", "and", "the", "conception", "of", "the", "hotel", "is", "very", "nice", ".", "breakfast", "is", "very", "simple", "with", "just", "bread", "and", "egg", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "mina", "is", "excellently", "located", "in", "the", "old", "quarter", ".", "the", "rooms", "were", "basic", "and", "comfortable", "-", "they", "had", "everything", "you", "need", "as", "a", "traveling", "couple.", "the", "staff", "were", "friendly", "and", "helpful", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "scenery", "was", "very", "charming", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "i", "rarely", "give", "out", "10s,", "but", "marigold", "hotel", "deserves", "it", "plenty.", "a", "fresh,", "spacious", "and", "very", "comfortable", "room", "at", "an", "excellent", "price", ",", "that", "is", "made", "up", "religiously", "every", "day.", "the", "amenities", "and", "appliances", "in", "the", "room", "are", "that", "of", "a", "4", "star", "hotel", ".", "the", "location", "is", "spot-on,", "by", "the", "long", "bien", "bridge", "and", "right", "at", "the", "entrance", "of", "the", "old", "quarters,", "but", "in", "a", "quiet", "alleyway", ".", "above", "all,", "the", "staff", "was", "always", "gracious,", "caring", "and", "efficient.", "ms", "minh", "hoang", "in", "particular,", "at", "the", "reception,", "went", "above", "and", "beyond", "to", "ensure", "us", "a", "smooth", "stay.", "she", "found", "an", "exicellent", "provider", "for", "motorbike", "rental,", "and", "her", "politeness", "as", "well", "as", "her", "kindness", "never", "failed", ".", "thank", "you", "so", "much.", "rooms", "dont", "have", "views", "or", "light", "much,", "but", "that", "is", "hanoi", "." ]

[ "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "this", "is", "my", "second", "time", "back", "and", "i", "can’t", "even", "explain", "how", "kind", "the", "family", "are", "or", "how", "comfortable", "the", "homestay", "is", "️", "my", "favourite", "place", "to", "stay", "in", "a", "vietnam", "!", "the", "hosts", "even", "packed", "me", "water", "a", "banana", "and", "chocolate", "for", "my", "overnight", "bus,", "just", "the", "sweetest", "couple,", "thank", "you", "for", "your", "kindness", "!", "️️" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "staff", "are", "kind", "and", "helpful", ".", "glad", "to", "meet", "nice", "people", "here", "in", "hanoi", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O" ]

[ "localisation", "was", "good", "in", "the", "first", "day", "it", "was", "swedish", "table", "breakfest", "which", "was", "very", "good", "in", "the", "next", "day", "not", "(and", "that", "was", "not", "so", "good)" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "mai", "house", "is", "a", "beautiful", "and", "stylish", "designed", "hotel", ".", "it", "is", "tastefully", "accessorised", "and", "the", "staff", "is", "friendly", "and", "helpful", ".", "the", "breakfast", "has", "a", "very", "good", "selection", "of", "local", "asian", "and", "western", "cuisine", ".", "everything", "in", "this", "hotel", "seems", "to", "be", "right", "and", "nice.", "the", "only", "minor", "lacking", "was", "the", "size", "of", "the", "business", "center,", "which", "has", "no", "space", "for", "a", "small", "group", "of", "people", "(up", "to", "6", "people)", "to", "sit", "together", "for", "a", "short", "discussion", ".", "this", "has", "to", "be", "done", "in", "the", "spacious", "lobby,", "but", "then", "the", "ambient", "music", "is", "slightly", "disturbing", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "is", "so", "friendly", "and", "helpful", "and", "the", "place", "was", "clean", ".", "it", "was", "fairly", "recently", "completed", "so", "doesn't", "look", "worn", "down", "like", "many", "other", "budget", "stays", "it", "is", "right", "at", "the", "corner", "of", "walking", "street", ".", "if", "you", "are", "looking", "for", "a", "good", "night's", "rest", "do", "not", "stay", "here", "!", "the", "hot", "water", "works", "intermittently", "‍♂️" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "property", "is", "located", "in", "the", "heart", "of", "the", "old", "quarter", ",", "cong", "cafe", "is", "2", "minutes", "away", ".", "the", "owner", "lives", "with", "his", "family", "at", "the", "property,", "they", "are", "very", "friendly", ",", "he", "help", "us", "book", "a", "taxi", "fromthe", "airport", "to", "the", "property", "at", "a", "good", "price", "and", "also", "tickets", "to", "ninh", "binh", "for", "a", "cheap", "price", ".", "they", "have", "3", "large", "dogs", "in", "the", "hallway,", "they", "aren’t", "aggressive", "but", "if", "you", "don’t", "like", "dogs", "or", "feel", "uncomfortable", "it", "might", "be", "better", "to", "reconsider", "this", "option." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "clean,", "great", "location", ".", "staff", "spoke", "good", "english", "and", "was", "really", "helpful", "in", "contacting", "my", "bus", "company", "to", "confirm", "pick", "up", "location", "nothing" ]

[ "B-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "great", "location", ".", "only", "one", "block", "from", "the", "beach", "and", "currently", "with", "ocean", "view", "(until", "they", "build", "in", "the", "empty", "lot", "in", "front).", "staff", "were", "lovely", ".", "miss", "my", "my", "and", "len", "were", "great", "local", "guides", "giving", "us", "(as", "well", "as", "other", "guests)", "heaps", "of", "information", "of", "places", "to", "visit", "and", "answer", "any", "questions", ".", "there", "was", "a", "good", "selection", "of", "western", "and", "local", "vietnamese", "dishes", "available", "for", "breakfast", "like", "the", "bahn", "my", "that", "was", "made", "upon", "request,", "as", "well", "as", "rice", "paper", "rolls,", "dumplings,", "local", "rice", "flour", "based", "cakes", "and", "coconut", "drink", "the", "bedroom", "only", "had", "one", "thick", "pillow", "available", ".", "i", "find", "this", "to", "be", "a", "common", "problem", "in", "many", "hotels", "and", "i", "always", "recommend", "to", "make", "a", "thick", "and", "a", "thin", "pillow", "available.", "i", "also", "think", "that", "the", "roof", "top", "terrace", "above", "the", "spa", "was", "a", "great", "place", "to", "take", "photos", "from", ",", "or", "where", "to", "relax", "but", "the", "structure", "felt", "unstable", ".", "i", "think", "it", "would", "add", "a", "great", "deal", "of", "value", "to", "the", "property", "if", "the", "owner", "fixed", "this", "up" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "the", "staff", "were", "spectacular.", "peter", "was", "always", "trying", "to", "help", "me", "out", "with", "info", "or", "where", "to", "find", "certain", "things", ".", "the", "bed", "was", "comfortable.", "really", "decent", "mattess", "and", "pillow", "unlike", "some", "other", "places", ".", "there", "are", "some", "nice", "food", "places", "nearby" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "room", "is", "good", "and", "comfortable", "no", "hot", "water", "no", "tvbreakfast", "was", "just", "egg", "and", "bread" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "with", "other", "accessories", "as", "comb", "and", "toothbrush", "it", "will", "be", "excellent" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O" ]

[ "great", "location.", "nice", "views", ".", "good", "pool.", "nice", "roof", "top", "pool", "and", "bar/restaurant", "very", "busy", "when", "we", "were", "there", ".", "especially", "at", "breakfast." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "it's", "a", "great", "option", "to", "visit", "the", "mekong", "delta", "and", "stay", "in", "the", "nature", ".", "daniel", "and", "his", "family", "are", "very", "nice", "and", "the", "place", "is", "very", "beatiful" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "the", "beach", "&", "big", "swimming", "pool", ",", "near", "an", "bang", "beach", "(2km)", "with", "multiple", "seafood", "restaurants", "it’s", "better", "if", "swimming", "pool", "closing", "time", "can", "be", "later" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "much", "better", "place", "than", "i", "expected", ".", "if", "you", "want", "to", "feel", "nature", "and", "peaceful,", "slow", "life", "this", "is", "the", "best", "place", ".", "i", "will", "defineately", "come", "back", "sooner", "or", "later", ".", "there", "is", "only", "one", "restaurant", "for", "lunch", "and", "dinner,", "foods", "are", "fine", "though", ".", "hope", "there", "will", "be", "some", "convience", "store", "for", "snack", "and", "water", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O" ]

[ "the", "staff", "was", "very", "friendly", ".", "since", "it", "was", "low", "season." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "charming", "small", "boutique", "hotel", "in", "the", "middle", "of", "old", "town", "hanoi", ".", "the", "rooms", "and", "the", "bed", "were", "comfy", "and", "large", ".", "super", "friendly", "staff", "and", "we", "became", "friends", "with", "chloe,", "the", "hotel", "manager,", "who", "helped", "us", "in", "organizing", "many", "trips", "around", "hanoi", ".", "she", "speaks", "a", "perfect", "english", "and", "was", "really", "really", "helpful", ".", "at", "the", "moment", "of", "our", "stay", "there", "was", "no", "breakfast", "offered", "at", "the", "hotel", "premises", "but", "there", "are", "many", "possibilities", "nearby", "." ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-service", "I-service", "O", "B-facility", "I-facility" ]

[ "good", "location", ",", "friendly", "and", "very", "helpful", "staff", ".", "nice", "spa.", "nice", "view", "from", "the", "studio", "room", ".", "felt", "save", "for", "2", "female", "travellers", "average", "breakfast", "and", "dark", "rooms" ]

[ "B-service", "B-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "staffs", "smell", "in", "bathroom", "(i", "can", "smell", "people", "smoking", "from", "other", "stairs)" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "nicely", "set", "away", "from", "the", "city", ",", "the", "host", "took", "good", "care", "of", "us", ".", "bikes", "were", "free", "to", "cycle", "around", "the", "area", "and", "the", "food", "was", "excellent", ".", "would", "definitely", "recommend", "staying", "here", ".", "they", "accidentally", "overcharged", "us", "for", "our", "stay", ".", "we", "didn’t", "realise", "but", "they", "phoned", "our", "bus", "driver", "to", "inform", "us,", "and", "then", "organised", "with", "our", "next", "homestay", "to", "reimburse", "us", ".", "amazing", "service", "and", "integrity", "-", "the", "owner", "is", "such", "a", "great", "guy" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "okay", "for", "the", "price", "so", "noisy", "during", "the", "weekends", ".", "the", "cleanliness", "could", "be", "improved", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "literally", "a", "2", "minute", "walk", "to", "the", "town", "centre", "but", "very", "quiet", "in", "contrast", ".", "the", "homestay", "is", "decorated", "in", "beautiful", "plants", ".", "the", "breakfast", "was", "made", "to", "order", "with", "incredible", "drip", "coffee", ".", "my", "favourite", "part", "was", "seeing", "all", "the", "generations", "of", "family", "around", "the", "homestay", "including", "the", "teeny", "tiny", "puppies.", "as", "soon", "as", "we", "arrived", "the", "owner", "spent", "30", "minutes", "finding", "out", "all", "the", "bus", "and", "train", "time/prices", "to", "da", "nang", "and", "was", "truly", "happy", "to", "help", ".", "they", "genuinely", "want", "you", "to", "have", "a", "lovely", "time", "!", "the", "room", "was", "clean", "and", "shower", "worked", "well", "!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "we", "loved", "the", "friendly", "staff", "!", "every", "staff", "was", "very", "friendly,", "polite,", "always", "smiling", ".", "they", "gave", "us", "valuable", "information", "about", "hanoi", "and", "danang", "and", "kept", "our", "luggage", "for", "one", "week", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "chen", "sea", "resort", "definitely", "exceeds", "our", "expectations", ".", "thank", "you", "for", "the", "wonderful", "hospitality", ",", "comfy", "room", ",", "top", "service", ",", "very", "entertaining", "beach", "activities", "&", "delicious", "breakfast", "!", "i", "would", "definitely", "recommend", "this", "hotel", ".", "my", "son", "is", "already", "asking", "when", "do", "we", "go", "back!", "nothing" ]

[ "B-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "very", "homely", "place", ".", "the", "family", "were", "very", "friendly", "and", "helpful", ".", "the", "location", "is", "quite", "far", "off", "from", "the", "attractions", ".", "staying", "here", "means", "you", "will", "have", "to", "hire", "a", "scooter", "or", "book", "a", "taxi", "for", "sightseeing,", "which", "can", "be", "quite", "expensive", ".", "the", "quality", "of", "food", "served", "at", "the", "homestay", "is", "not", "great", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "it", "would", "have", "been", "great", "if", "we", "could", "get", "our", "room", "a", "bit", "earlier", "because", "we", "travelled", "a", "long", "way", "with", "multiple", "night", "flights.", "we", "had", "to", "wait", "in", "the", "lobby", "for", "a", "long", "time", ".", "but", "also", "understandable", "that", "the", "policy", "states", "the", "room", "will", "be", "available", "at", "2pm." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "room", "with", "small", "balcony", "felt", "spacious", ".", "no", "breakfast", "option", ".", "no", "black", "coffee", "in", "room,", "only", "3n1", ".", "dirty", "pool", ".", "the", "showerhead", "was", "stomach", "level", ",", "shower", "door", "didn't", "fully", "close", ",", "and", "toilet", "paper", "dispenser", "was", "behind", "the", "toilet", "and", "not", "reachable", "while", "toilet", "in", "use", ".", "mini-fridge", "was", "noisy", "and", "needed", "to", "be", "unplugged", "to", "sleep", ".", "distance", "to", "the", "beach", "was", "much", "farther", "than", "advertised", ".", "while", "booking.", "com", "said", "it", "was", "'no", "prepay',the", "hotel", "sent", "a", "message", "requesting", "a", "50%", "deposit", "in", "cash", "to", "someone's", "personal", "bank", "account.", "i", "ignored", "the", "email", "sent", "to", "me", "via", "booking.", "com." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "very", "clean", "rooms", ",", "great", "location", "near", "the", "old", "town", ".", "the", "owners", "are", "very,", "very", "lovely", "giving", "me", "recommendations", "and", "letting", "me", "stay", "an", "extra", "night,", "booking", "transfers", "and", "letting", "me", "check", "in", "early", ".", "was", "nothing", ":)", "very", "happy", "with", "my", "stay!" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience" ]

[ "happy", "village", "is", "located", "steps", "from", "a", "beautiful", "part", "of", "an", "bang", ".", "staff", "are", "over", "the", "top", "excellent", ".", "lovely", "breakfast", "provided", "daily", "to", "your", "liking", ".", "i", "could", "write", "a", "book", "about", "all", "the", "ways", "this", "stay", "exceeded", "my", "expectations", ".", "beautiful", "space", "to", "hang", "out", ",", "located", "perfectly", "in", "this", "chill", "area", "of", "an", "bang", "short", "taxi", "to", "hoi", "an", "and", "other", "attractions", ".", "have", "no", "complaint" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "O" ]

[ "ok", "location", ",", "pleasant", "staff", "but", "very", "limited", "soft", "skills", ",", "not", "willing", "to", "accommodate", "guest's", "requests,", "maybe", "due", "to", "laziness", "or", "ignorance,", "lack", "of", "professionalism", ".", "one", "female", "receptionist,", "however,", "was", "friendly,", "polite,", "and", "helpful", "(her", "name", "is", "nam),", "who", "offered", "help", "with", "my", "heavy", "luggage", ".", "very", "poor", "soundproof", ".", "housekeepers", "and", "guests", "were", "terribly", "noisy,", "slamming", "doors", "and", "scraping", "chairs", ".", "very", "uncivilized", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "a", "great", "stay", "at", "kha", "hotel", "for", "a", "couple", "of", "days", "in", "hue.", "although", "it’s", "on", "a", "busy", "street,", "the", "hotel", "is", "behind", "the", "shops", "and", "restaurants", "in", "a", "quiet", "location", ".", "the", "staff", "were", "really", "friendly,", "attentive", "and", "helpful", "with", "recommendations", "." ]

[ "B-experience", "I-experience", "I-experience" ]

[ "very", "good", "atmosphere" ]

[ "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "O", "O", "O" ]

[ "great", "hotel", ",", "great", "location", ",", "great", "beach", "none" ]

[ "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service" ]

[ "nice", "location", "and", "hotel", "design", ",", "quite", "a", "big", "and", "bright", "room", ",", "good", "breakfast", "and", "very", "helpful", "people", "working", "here" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "our", "stay", "at", "azerai", "was", "great", ".", "the", "staff", "were", "friendly", "and", "super", "attentive,", "and", "the", "facilities", "were", "nice", "and", "new", ".", "from", "the", "moment", "we", "were", "picked", "up,", "we", "were", "very", "well", "taken", "care", "of", ".", "one", "minor", "issue", "of", "an", "old", "razor", "being", "found", "in", "our", "room", "was", "made", "up", "for", "with", "a", "room", "upgrade", ".", "food", "in", "the", "restaurant", "was", "good,", "albeit", "a", "little", "pricey", "but", "options", "in", "can", "tho", "were", "easy", "to", "access", ".", "the", "staff", "were", "great", "in", "recommending", "various", "places", "to", "visit", ".", "the", "highlight", "of", "the", "trip", "were", "our", "excursions", "on", "the", "wooden", "boat", "and", "the", "full", "day", "guided", "village", "tour", "where", "we", "got", "to", "eat", "locally", "grown", "fruits", "and", "we", "were", "lucky", "enough", "to", "spend", "a", "couple", "of", "hours", "in", "a", "local’s", "house", "while", "we", "waited", "for", "the", "rain", "to", "pas", "s.", "everything", "was", "super", "genuine", "and", "authentic", "-", "the", "guide,", "also", "a", "resort", "employee,", "grew", "up", "in", "that", "very", "isolated", "and", "local", "neighbourhood", "and", "made", "the", "experience", "amazing", "!", "lastly", "the", "hotel", "transfer", "from", "ho", "chi", "minh", "city", "was", "excellent", "-", "a", "comfortable", "limousine", "van", "which", "made", "the", "two", "hour", "trip", "each", "way", "enjoyable", ".", "would", "recommend", "to", "visit,", "and", "stay", "in", "the", "lake", "rooms", ".", "we", "started", "in", "the", "garden", "room,", "but", "the", "view", "from", "the", "lake", "room", "is", "better", ".", "if", "possible", "try", "avoid", "the", "weekends", "and", "local", "school", "holidays", "as", "the", "resort", "is", "much", "quieter", ".", "it", "was", "overall", "great", "value", "for", "money", ",", "however", "the", "experiences/tours", "and", "the", "restaurant", "were", "a", "bit", "on", "the", "pricier", "side", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "staff", "went", "out", "of", "their", "way", "to", "help", "us,", "arrange", "transport,", "any", "request", "we", "had", "was", "promptly", "dealt", "with.", "even", "helped", "with", "setting", "up", "sim", "cards", "for", "our", "phones", ",", "thanks", "mary", "d.", "amazing", "staff,", "so", "friendly,", "professional", "and", "respectful", ".", "location", "in", "old", "quarter", "was", "convenient", "to", "most", "places,", "the", "best", "pho", "3", "doors", "away", ".", "value", "for", "money,", "accommodation", "clean", "and", "comfortable", ".", "breakfast", "each", "morning", "was", "delicious", "and", "lots", "of", "choices", "including", "additional", "menu", "items", "that", "you", "could", "have", "prepared,", "the", "mango", "pancakes", "were", "our", "favourite", "!", "we", "also", "recommend", "the", "vietnamese", "spa", "and", "foot", "massages,", "great", "beauty", "services,", "lovely", "staff", "and", "great", "value", "!", "thank", "you", "for", "such", "a", "wonderful", "time", "!" ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "wooden", "furnitures", ",", "lunch", "and", "dinner", "are", "perfect", "but", "everything", "is", "spicy", "so", "if", "you", "must", "write", "every", "single", "detail", "to", "tell", "the", "chef.", "the", "studio", "is", "fine", "with", "peacocks,", "one", "deer,", "cute", "dogs,", "beautiful", "roses", ".", "in", "the", "evening,", "you", "can", "sit", "at", "the", "balcony", "in", "your", "room", "to", "chill", ".", "too", "much", "geckos,", "(geckos’", "fell", "on", "the", "bed,", "floor,", "bathroom,", "especially", "while", "we", "are", "sleeping", "-", "so", "worried", "while", "sleeping)", ",", "noises", "from", "mice", "on", "the", "roof", "whole", "night.", "bicycles", "are", "fine", "if", "you", "just", "go", "around", "inside", "the", "resort", ",", "unsafe", "to", "go", "outside", "with", "the", "bicycles’", "brakes." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O" ]

[ "all", "the", "staff", "were", "friendly", "and", "polite.", "sophia", "at", "the", "front", "desk", "was", "helpful", "and", "lovely", ".", "nothing....everything", "was", "great!" ]

[ "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "-", "the", "staff", "is", "ok", "-", "it's", "clean", "-", "close", "to", "the", "beach" ]

[ "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "very", "friendly", "family", "and", "perfect", "location,", "just", "in", "the", "middle", "of", "everything", ".", "they", "provided", "us", "with", "2", "fresh", "water", "bottles", "and", "towels", "every", "day", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "were", "very", "friendly", "and", "helpful", "organizing", "some", "tours", "for", "us", ".", "we", "were", "greeted", "each", "time", "we", "came", "back", "into", "the", "hotel", "from", "all", "the", "staff", "1st", "night", "was", "noisy", "from", "street", "noise", "but", "they", "did", "warn", "us", "it", "could", "be", ".", "were", "happy", "to", "stay", "1st", "night", "in", "that", "room", "but", "decided", "to", "shift", "next", "night", "no", "problem" ]

[ "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O" ]

[ "i", "stay", "here", "2nd", "time", ",", "great", "hotel", "with", "friendly", "&", "stupendous", "staff", ".", "best", "staff", "snow,", "daisy,", "rosie", "helped", "us", "a", "lot", ".", "i", "will", "comeback", "with", "my", "family", "soon", ".", "i", "recommend", "this", "hotel", ".", "nothing" ]

[ "B-service", "I-service", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "lovely", "staff", ",", "great", "location", ",", "amazing", "breakfast", "-", "the", "best", "i’ve", "ever", "had", "at", "a", "hotel", "buffet", "!", "beds", "are", "super", "comfortable", "." ]

[ "B-amenity", "I-amenity" ]

[ "very", "kind" ]

[ "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "O" ]

[ "the", "friendly", "staff", ".", "the", "elegant", "lobby", "." ]

[ "B-amenity", "I-amenity", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "good", "location", "and", "very", "lively.", "not", "overly", "clean", "-", "the", "bed", "sheets", "were", "dirty", "on", "both", "of", "our", "beds", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "lovely", "hotel", "in", "the", "centre", "of", "the", "city", ",", "with", "clean,", "spacious", "rooms", "and", "a", "nice", "pool", "area", "too", ".", "the", "staff", "are", "incredibly", "helpful", "and", "welcoming", "and", "the", "breakfast", "is", "excellent", "with", "plenty", "of", "choice", "." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "they", "have", "enough", "information", "for", "the", "pickup", "from", "the", "airport", ".", "the", "facility", "and", "the", "bed", "is", "quite", "nice", ".", "excellent", "breakfast", "that's", "definitely", "worth", "with", "the", "money", "!", "the", "shelf", "is", "a", "bit", "high", "to", "reach", ".", "it", "could", "be", "better", "if", "they", "set", "the", "shelf", "lower.", "so", "far,", "it's", "an", "amazing", "trip", "to", "stay", "in", "hanoi,", "definitely", "want", "to", "visit", "again", "next", "time", "in", "hanoi", "!" ]

[ "B-service", "I-service", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity" ]

[ "excellent", "staff", ",", "comfortable", "bed", ",", "great", "location" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "room", "is", "super", "spacious", "and", "clean", ".", "i", "loved", "having", "not", "1", "but", "2", "balconies", ".", "comfy", "beddings", "and", "lovely", "staffs", ".", "bathrooms", "and", "shower", "a", "bit", "small", "and", "limited", "toiletries", "available", ".", "it’s", "not", "a", "huge", "problem", "for", "me", "though" ]

[ "B-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "nice", "staff", ",", "good", "location", "-", "just", "a", "couple", "of", "blocks", "back", "from", "the", "beach", ".", "great", "value", "room", "had", "dampness", "damage", "and", "some", "mould", "on", "walls" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service" ]

[ "the", "apartment", "is", "very", "spacious", "and", "fully", "equipped", ".", "the", "location", "is", "also", "very", "nice", "right", "near", "the", "rmit", "university", ".", "staff", "were", "friendly", "and", "enthusiastic" ]

[ "B-facility", "I-facility" ]

[ "clean", "room" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "we", "did", "an", "extensive", "review", "(in", "person", "as", "well)", "of", "all", "the", "hotels", "in", "the", "area", "and", "i", "would", "say", "this", "one", "is", "the", "best", "one", ".", "the", "design", "of", "the", "hotel", "is", "super", "nice,", "with", "a", "very", "warm", "and", "crafty", "feeling", "!", "the", "views", "are", "absolutely", "gorgeous", ".", "the", "rooms", "are", "big", "and", "comfortable", ".", "i", "really", "appreciated", "all", "the", "handcrafted", "details", "like", "embroidery", "or", "handmade", "ceramics", ".", "the", "room", "was", "clean,", "bed", "sheets", "and", "towels", "were", "fresh", "and", "crisp", "white", ".", "the", "maintenance", "of", "the", "hotel", "is", "not", "the", "best,", "which", "is", "a", "real", "pity,", "because", "it", "was", "designed", "so", "nicely", ".", "when", "there", "is", "heavy", "rain", "there", "can", "be", "water", "leakage.", "the", "hot", "water", "is", "very", "inconsistent", "when", "showering,", "sometimes", "it", "gets", "so", "hot", "very", "quickly", "that", "you", "can", "burn", "yourself", "!", "some", "staff", "is", "nice", ",", "others", "not", "so", "much.", "i", "think", "the", "language", "barrier", "is", "the", "biggest", "problem", "because", "almost", "none", "speak", "english", "well", "and", "they", "can", "be", "perceived", "as", "rude", ",", "which", "i", "don't", "think", "it's", "their", "intention.", "i", "would", "suggest", "the", "management", "trains", "the", "people", "a", "bit", "better", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "charming", "place", "and", "a", "lovely", "host", ".", "it’s", "cold", "in", "the", "homestay", "during", "winter" ]

[ "B-facility", "I-facility", "B-service", "I-service", "I-service" ]

[ "room", "clean,", "stuff", "very", "helpful" ]

[ "B-amenity", "I-amenity", "O", "B-facility", "I-facility" ]

[ "near", "airport", "and", "clean", "place" ]

[ "B-facility", "I-facility", "I-facility", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding" ]

[ "bed", "was", "comfortable", "the", "rest,", "worst", "hotel", "i've", "ever", "stayed", "and", "most", "waisted", "money", "i", "sadly", "ever", "spend" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "such", "a", "cute", "little", "find", "!", "great", "location", "-", "within", "20", "minutes", "walking", "distance", "to", "the", "heart", "of", "the", "city", ".", "lovely", "owner", "-", "really", "helpful", "and", "always", "available", "for", "any", "advice", "and", "tips", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "hotel", "is", "situated", "right", "in", "the", "old", "town", "and", "so", "is", "easy", "walking", "distance", "from", "everything", ".", "the", "staff", "are", "friendly", "and", "helpful", "and", "the", "beds", "are", "large", "and", "comfortable", ".", "nothing", "but", "a", "fridge", "to", "keep", "water", "cold", "would", "be", "nice", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "cuong,", "one", "of", "the", "reception,", "is", "very", "helpful", ".", "unfortunately", "most", "of", "the", "receptionists", "don't", "speak", "okay", "english", ".", "the", "hot", "water", "is", "almost", "not", "existing,", "takes", "very", "long", "to", "get", "hot", "and", "very", "small", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "O" ]

[ "everything", "from", "the", "room", "to", "the", "service", "was", "perfect", ".", "we", "could", "use", "bikes", "for", "free", "and", "wonderful", "breakfast", "that", "was", "different", "everyday", ".", "host", "was", "lovely", "!", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "women", "that", "owns", "the", "apartments", "is", "really", "nice", "and", "friendly,", "you", "can", "wash", "your", "clothes", "there", "or", "even", "cook", "and", "you", "have", "a", "really", "nice", "view", "and", "a", "really", "big", "balcony", "and", "the", "room", "is", "also", "very", "big", "with", "much", "space", "for", "your", "clothes", ".", "there’s", "a", "elevator", "that", "you", "don’t", "need", "to", "walk", ".", "there", "were", "really", "a", "lot", "centipedes", "on", "the", "floor", "like", "really", "a", "lot", "one", "time", "i", "counted", "15", "there", "coming", "from", "outside", "but", "there", "so", "small", "that", "you", "can’t", "avoid", "that", "there", "coming", "in", "so", "i’m", "not", "a", "killer", "so", "i", "just", "watched", "them", "cause", "it", "doesn’t", "matter", "putting", "them", "outside", "once", "you", "turn", "around", "there", "a", "lot", "more", "there", "also", "in", "the", "bathroom", "there", "everywhere", ".", "the", "bed", "is", "really", "hard", "that", "i", "couldn’t", "sit", "long", "on", "the", "bed", "and", "sleeping", "was", "a", "bit", "of", "trouble", "but", "i", "guess", "that’s", "my", "own", "comfort", "so", "not", "really", "a", "bad", "point", "just", "good", "to", "know", "before", "booking", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-amenity", "I-amenity", "O" ]

[ "the", "family", "running", "this", "farmstay", "is", "really", "great", ".", "all", "the", "food", "is", "just", "perfect", ".", "we", "had", "lovely", "dinner", "(3", "nights,", "always", "something", "else)", "with", "lots", "of", "products", "from", "own", "garden", ".", "very", "quiet", "area", "which", "was", "perfect", "for", "us", ".", "two", "bikes", "to", "use", "and", "discover", "the", "area,", "very", "convenient", ".", "also", "scooter", "available", "." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "extremely", "clean,", "spacious", "and", "the", "pillows", "all", "have", "a", "very", "pleasant", "light", "scent", ".", "the", "new", "receptionists", "serving", "the", "room", "are", "all", "extremely", "enthusiastic" ]

[ "B-experience", "O", "B-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "cheap", "and", "clean", ".", "amazing", "staff,", "very", "helpful", "!", "location", "is", "a", "far", "from", "the", "beach" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "very", "clean,", "comfy", "beds", ",", "we", "had", "2", "rooms,", "one", "is", "a", "little", "small,", "the", "family", "room", "is", "spacious", ".", "shower", "over", "the", "toilet" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "hotel", "located", "close", "to", "the", "main", "bus", "terminal,", "walking", "distance", "to", "main", "city", "attractions", ".", "very", "big,", "clean,", "comfortable", "and", "silent", "room", ".", "close", "to", "local", "market,", "night", "attractions,", "local", "street", "food", "and", "convenience", "shops", ".", "very", "nice", "lady’s", "recommended", "good", "food", "around", "hotel", "and", "in", "the", "city", "also", "good", "travel", "agency", "to", "organize", "next", "trip", "movement", ".", "room", "was", "available", "much", "earlier", "than", "usual", "–", "thank", "you,", "after", "all", "night", "travel", "that", "was", "very", "kind", "." ]

[ "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "everything", "was", "great,", "tam", "and", "quyen", "are", "great", "hosts", "and", "they", "do", "everything", "to", "help", "you,", "they", "have", "rented", "me", "the", "motorbike,", "booked", "me", "a", "boat", "cruise", "and", "the", "bus", "for", "my", "next", "destination", ".", "the", "house", "was", "superb", "with", "fantastic", "view,", "great", "bedroom", "with", "a", "huge", "bed", ".", "everything", "was", "well", "cared", "and", "very", "clean.", "breakfast", "was", "also", "fantástic", "!", "if", "you", "are", "going", "to", "cat", "ba", "tuis", "id", "the", "place", "to", "stay", "in", ".", "i", "had", "bad", "luck", "with", "the", "weather,", "but", "the", "homestay", "was", "perfect" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "it", "is", "near", "the", "center", ".", "about", "5m", "go", "to", "the", "fanxipang", "station", ".", "staffs", "are", "very", "friendly", "and", "helpful", ".", "it", "is", "very", "cold", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "very", "lovely", "and", "cozy", "place", ".", "rooms", "where", "very", "clean", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "great", "location", "and", "amenities", "for", "price", ",", "staff", "were", "wonderful", ".", "pool", "is", "a", "welcomed", "addition", "and", "complimentary", "items", "much", "appreciated", "i", "know", "it’s", "a", "vietnamese", "thing", "but", "the", "bed", "was", "way", "too", "hard", ".", "no", "hot", "water", ",", "too", "late", "by", "the", "time", "you", "were", "under", "the", "shower", "-", "fortunately", "weather", "was", "warm", "enough", "to", "bare", "it.", "shower", "screen", "needs", "soap", "scum", "cleaned", "off", "so", "it", "doesn’t", "appear", "dirty", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "O" ]

[ "very", "central", "location", "." ]

[ "B-amenity", "I-amenity", "O", "O", "O", "B-service", "I-service", "I-service", "I-service" ]

[ "great", "location", ",", "lovely", "hotel,", "very", "friendly", "helpful", "staff" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "staff", "here", "are", "amazing", ".", "they", "are", "always", "smiling", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "great", "location,", "very", "close", "to", "hoan", "kiem", "lake", "and", "the", "rest", "of", "the", "old", "quarter", ".", "lovely", "staff", ".", "small", "rooms", "but", "comfortable", ".", "despite", "the", "central", "location", "we", "couldn't", "hear", "the", "noise", "of", "the", "city", "from", "our", "room", ".", "the", "breakfast", "options", "were", "limited", "and", "the", "bread", "was", "not", "that", "fresh", ".", "otherwise", "it", "was", "a", "pleasant", "stay", ".", "breakfast", "options", "limited", "compared", "to", "other", "hotels", ".", "pastries", "werent", "fresh", ".", "tile", "grout", "in", "the", "bathroom", "could", "do", "with", "a", "good", "clean" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "good", "location", ".", "included", "breakfast", "was", "good", ".", "staff", "were", "very", "helpful", "-", "we", "had", "an", "issue", "with", "our", "air", "con", "&", "safe", "in", "the", "room", "&", "they", "worked", "quickly", "to", "resolve", "it", ".", "free", "bottles", "of", "water", "in", "the", "room", ".", "the", "bed", "could", "have", "been", "better", ",", "essentially", "it's", "a", "mattress", "on", "the", "floor", "of", "a", "raised", "platform,", "so", "it", "was", "a", "little", "on", "the", "uncomfortable", "side", ".", "i", "wouldn't", "recommend", "this", "hotel", "for", "older", "people", "who", "have", "issues", "getting", "low", "to", "the", "floor", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-service", "I-service", "I-service", "I-service", "I-service", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "staff", "was", "very", "friendly", "and", "helpful", "quality", "of", "food", "is", "nice", "peaceful", "out", "of", "range", "of", "the", "city" ]

[ "B-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "perfect", "location", "!", "not", "far", "from", "the", "tourist", "hotspots", "and", "you", "can", "see", "the", "river", "from", "the", "hostel", ":)", "they", "were", "supersweet", "and", "very", "helpful", ".", "i", "already", "booked", "a", "bus", "to", "phong", "nha", "online", "before", "i", "went", "to", "the", "banana", "tree", "hostel", "(it", "would", "have", "been", "easier", "to", "do", "it", "at", "the", "hostel),", "but", "i", "could", "not", "book", "a", "grab", "to", "get", "there", "so", "they", "did", "this", "for", "me", ":)", "unfortunately", "there", "were", "some", "problems", "at", "the", "bus", "station", "and", "i", "could", "not", "take", "the", "bus", "but", "when", "i", "texted", "the", "banana", "tree", "late", "at", "night,", "they", "called", "a", "taxi", "to", "pick", "me", "up", "and", "i", "stayed", "at", "the", "hostel", "for", "another", "night,", "supersweet", "and", "much", "appreciated", "!:)", "also", "easy", "to", "rent", "a", "motorbike", "here", "!" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O" ]

[ "it", "is", "a", "homestay", "having", "multiple", "rooms", "in", "a", "villa", ".", "the", "twin", "sharing", "room", "is", "very", "spacious", "as", "compared", "to", "double", "bed", "room", ".", "it", "gives", "a", "nice", "vibe", ";", "i", "wish", "we", "could", "have", "stayed", "longer", ".", "the", "place", "provides", "free", "bicycle", "to", "ride", "around", "hoi", "an", ".", "the", "villa", "is", "near", "to", "beach", ".", "the", "staff", "is", "very", "friendly", ".", "the", "breakfast", "is", "prepared", "at", "home", "and", "were", "very", "delicious", ".", "we", "like", "the", "villa", "a", "lot", ".", "they", "also", "helped", "us", "in", "providing", "contact", "for", "scooty", "(bike)", "rentals", "at", "a", "reasonable", "price", ".", "the", "pickup", "from", "danang", "airport", "was", "arranged", "as", "per", "our", "need", ".", "we", "like", "the", "place", "very", "much", ".,thankyou", "for", "hosting", "us." ]

[ "O", "O", "O", "O", "B-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "nice", "family", "and", "homestay,", "amazing", "view", ".", "they", "also", "offer", "the", "boat", "tour", ".", "tasty", "home", "made", "food", "!", "well,", "the", "road", "to", "get", "there", "is", "quite", "tricky,", ",especially", "with", "the", "rain,", "so", "be", "careful" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "as", "soon", "as", "we", "arrived", "to", "this", "hotel", "we", "felt", "welcomed", "and", "relaxed", ".", "staff", "were", "kind", "and", "helpful", ".", "our", "bedroom", "had", "one", "of", "the", "most", "comfortable", "beds", "i've", "ever", "slept", "in", ".", "staff", "organised", "a", "rented", "bike", "for", "us", "and", "gave", "us", "a", "local", "map", "with", "some", "suggestioned", "routes", ".", "ate", "at", "a", "great", "restaurant", "just", "a", "minutes", "walk", "up", "the", "hill", "-", "good", "morning", "view.", "we", "were", "given", "snacks", "and", "water", "for", "our", "long", "travel", "back", "to", "hanoi", "and", "the", "staff", "we", "kind", "enough", "to", "let", "us", "use", "the", "shower", "facilities", "after", "we", "have", "checked", "out", ".", "highly", "recommend", "and", "we", "thoroughly", "enjoyed", "our", "stay", "here", "." ]

[ "B-facility", "I-facility", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility" ]

[ "very", "warm", "welcome", "form", "the", "manager", "“my”", "nice", "and", "clean", "room" ]

[ "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "i", "loved", "the", "whole", "resort.", "my", "room", "was", "very", "spacious,", "comfortable", "bed,", "large", "bathroom", "with", "excellent", "water", "pressure", "in", "shower", "tub", ",", "&", "lovely", "patio.", "i", "sat", "in", "lounge", "chairs", "by", "the", "sea", "every", "day,", "and", "by", "the", "pool", ".", "the", "pool", "water", "can", "get", "hot", "so", "they", "bring", "large", "bricks", "of", "ice", "to", "put", "in", "which", "was", "fun", "!", "the", "breakfast", "buffet", "had", "a", "wide", "selection", "of", "foods", "and", "i", "loved", "the", "daily", "activity", "that", "was", "offered", ".", "on", "monday", "i", "attended", "the", "cooking", "class", "and", "made", "spring", "rolls", "and", "friend", "banana;", "tuesday", "was", "the", "cocktail", "making", "class", "where", "we", "had", "a", "fruit", "gin", "&", "tonic", "and", "ginger", "honey", "lime", "tea.", "i", "had", "the", "most", "wonderful", "5", "night,", "6", "day", "stay", "which", "they", "graciously", "gave", "me", "a", "late", "checkout", ".", "i", "will", "return", "!!" ]