Datasets:

---

hts98

/

hostel_HOS

like 0

[ "B-facility", "I-facility", "O", "B-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "very", "clean", "and", "friendly", "staff", "very", "small", "pool", "and", "lounge", "area", "on", "roof", ".", "the", "gym", "was", "also", "very", "small" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service" ]

[ "good", "location", ",", "breakfast", "is", "great", ",", "and", "the", "room", "was", "very", "nice", ".", "thank", "you", "anna", "for", "supporting" ]

[ "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O" ]

[ "-", "nice", "hotel", "-", "clean", "-", "friendly", "staff", "nothing" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "it", "felt", "like", "home,", "or", "even", "better", "!", "if", "you", "are", "like", "me,", "you", "value", "cleanliness,", "and", "this", "department", "delivers", ",", "it", "looked", "as", "if", "everything", "in", "there", "was", "state", "of", "the", "art", ",", "not", "to", "mention", "the", "excellent", "location", ",", "the", "great", "city", "view", "and", "free", "wi", "fi", "connection", ",", "all", "for", "a", "very", "fair", "price", "!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "rude", "reception", "staff,", "poor", "english", ".", "windows", "don’t", "close", "on", "bedrooms", ".", "food", "choices", "limited", ".", "shuttle", "to", "city", "is", "poor", "and", "few", "times", "offered" ]

[ "B-branding", "I-branding", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "fantastic", "resort", "!", "me", "and", "my", "fiancée", "have", "a", "great", "time", "there", ".", "food", "is", "good", "and", "good", "quality", ".", "quite", "and", "very", "relaxing", ".", "new", "resort", ".", "every", "staff", "is", "very", "friendly", "in", "the", "resort", ".", "i", "will", "want", "to", "come", "alibu", "again", "!", "we", "have", "to", "pay", "2usd", "for", "the", "laundry", "bag", ".", "like", "any", "other", "hotel", "and", "resort,", "it", "should", "be", "given", "free.", "we", "have", "spent", "hundreds", "of", "dollars", "for", "the", "food", "and", "service,", "we", "don’t", "mind", "paying", "the", "usd", "2.", "to", "us", "it", "does", "not", "feel", "good", "as", "we", "are", "already", "willing", "to", "spend", "our", "money", "there", "for", "a", "good", "time", "for", "5", "nights", "but", "we", "feel", "that", "the", "resort", "is", "stingy", "and", "calculative", "for", "a", "laundry", "bag", "during", "check", "out", ".", "the", "hotel", "should", "just", "include", "the", "laundry", "bag", "cost", "into", "the", "hotel", "fee", ".", "i", "still", "give", "alibu", "a", "very", "good", "review", "because", "it", "was", "a", "good", "resort", "and", "want", "to", "to", "improve", "on", "this." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "i", "really", "liked", "the", "pool", "and", "the", "location", ".", "the", "staff", "were", "also", "very", "friendly", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "hoi", "an", "is", "a", "quite", "and", "nice", "village", "and", "the", "hostel", "is", "located", "out", "from", "the", "main", "road", ",", "so", "it", "is", "very", "quite", ".", "it", "is", "also", "very", "close", "to", "the", "beach", ".", "the", "staff", "is", "very", "helpful", "and", "nice", ".", "we", "enjoyed", "our", "stay", "there", ".", "we", "took", "a", "double", "room", "whose", "walls", "were", "very", "thin", "so", "we", "could", "unfortunately", "hear", "everything", "from", "the", "other", "room", ".", "so", "we", "didn't", "sleep", "much", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "location", "is", "perfect", ".", "the", "swimming", "pool", "is", "nice", ".", "the", "rooms", "are", "spacious", "and", "the", "shower", "is", "good", ".", "it", "is", "a", "bit", "noisy,", "you", "hear", "the", "neighbors", "a", "bit", "." ]

[ "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "amazing", "deal", "...", "and", "this", "hotel", "is", "modern", "with", "plenty", "of", "amazing", "details", "coridor", "lights", "activated", "at", "your", "door", "automatically", "..", "usb", "sockets", "everywhere", "in", "the", "room", "..", "the", "bed", "was", "one", "of", "the", "most", "confortable", "i", "ever", "tried", "..", "reception", "loby", "bar", "swimming", "pool", "..", "all", "decorated", "with", "a", "luxurious", "touch", "without", "falling", "in", "excessively", "show", "off", "style", "..", "beautiful", "was", "on", "tet", "holiday", "and", "unfortunately", "during", "another", "covid", "outbreak..", "so", "not", "much", "customers", "and", "the", "restaurant", "and", "lounge", "bar", "was", "closed" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "very", "helpful", "staff", "who", "helped", "us", "with", "the", "luggage", "and", "taxi", "to", "go", "to", "railway", "station", "amidst", "crazy", "christmas", "eve", "traffic", ".", "the", "rooms", "are", "also", "very", "spacious", "and", "bed", "comfortable", ".", "the", "recommendation", "of", "the", "staff", "regarding", "local", "restaurants", "and", "shop", "is", "also", "spot", "on", ".", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O" ]

[ "the", "couple", "running", "the", "hotel", "is", "amazing.", "flower", "and", "her", "lovely", "husband", "are", "such", "kind", "people", ".", "it", "was", "our", "anniversary", "when", "we", "were", "in", "the", "hotel", "and", "they", "surprised", "us", "with", "a", "beautiful", "cake", ".", "when", "we", "left", "to", "the", "airport,", "she", "gave", "us", "home", "made", "bahn", "mi", "and", "cakes", ".", "the", "hotel", "itself", "is", "also", "great.", "beautiful", "rooms,", "nice", "swimming", "pool.", "the", "room", "is", "cleaned", "every", "day", "and", "fresh", "free", "water", "bottles", "are", "provided", ".", "also", "the", "location", "of", "the", "hotel", "is", "perfect", ".", "everything", "was", "perfect." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "it's", "really", "very", "clean", "..", "and", "definitely", "the", "environment", "which", "is", "awesome", ".." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "the", "staff", "are", "really", "nice,", "right", "from", "the", "check", "in", "experience", "through", "to", "check", "out", ".", "the", "lobby", "is", "super", "modern", "and", "inviting,", "and", "the", "rooms", "are", "as", "shown", "in", "the", "hotel", "photos", ".", "comfortable", "bed", "and", "pillows,", "and", "good", "water", "pressure", "with", "hot", "water", "!", "only", "recommendation", "for", "the", "hotel", "is", "to", "add", "more", "vegetarian", "options", "for", "breakfast", ".", "but", "not", "a", "huge", "deal", "as", "there", "are", "lots", "of", "cheap", "options", "around", "." ]

[ "B-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "beautiful", "hotel", ",", "great", "location", "and", "the", "staff", "where", "all", "so", "friendly", "and", "helpful" ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "just", "all", "round", "excellent", "!!", "very", "relaxing", "atmosphere", ",", "lovely", "pools", ",", "great", "food", "and", "truly", "amazing", "staff", ".", "we", "were", "family", "of", "five,", "we", "got", "room", "upgrades", "and", "spa", "vouchers", "as", "part", "of", "room", "which", "we", "topped", "up", "to", "get", "additional", "spa", "options", ".", "while", "experience", "was", "amazing", "…..but", "the", "staff", "make", "it", "all", "an", "awesome", "experience", ".", "nothing" ]

[ "B-facility", "I-facility", "O", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "O" ]

[ "great", "hotel", ",", "with", "friendly", "staff", ".", "good", "location", "and", "excellent", "value", "for", "money", ".", "pool", "was", "ok", "...." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "O" ]

[ "amazing", "stay", "from", "start", "to", "finish", ".", "all", "of", "the", "staff", "are", "so", "helpful", "and", "friendly", ".", "the", "2", "girls", "on", "reception", "are", "adorable", "and", "can't", "do", "enough", "to", "help", ".", "location", "is", "fantastic", "just", "5", "mins", "walk", "to", "old", "town", ".", "really", "clean", "too", "nothing." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "this", "was", "by", "far", "the", "best", "stay", "in", "vietnam", ".", "such", "a", "lovely", "family,", "really", "amazing", ".", "the", "pool", "is", "clean", "the", "host", "is", "very", "helpful", "and", "it’s", "in", "a", "great", "location", ".", "rooms", "are", "big", "and", "clean,", "the", "whole", "place", "is", "basically", "new", ".", "i", "have", "had", "some", "average", "stays", "in", "vietnam", "but", "this", "was", "not", "one", "of", "them", "!", "would", "highly", "recommend", "especially", "if", "you", "have", "kids", "with", "you", "the", "host", "family", "are", "super", "wonderful" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "i", "like", "receptionist", "that", "they", "can", "do", "my", "errands", "to", "book", "train", "ticket", "and", "suggest", "very", "well", "the", "tourist", "points", ".", "just", "small", "room", "and", "there", "is", "no", "elevator,", "so", "i", "had", "to", "climb", "up", "tiredly", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "family", "was", "really", "nice", ".", "the", "host", "showed", "us", "around", "the", "village", "and", "the", "vegetable", "fields", "of", "her", "family", ".", "we", "learnt", "a", "lot", "about", "the", "local", "activities", ".", "we", "got", "great", "vietnamese", "food", "and", "on", "one", "evening", "we", "were", "able", "to", "cook", "with", "them", ".", "the", "room", "is", "simple", "but", "you", "have", "got", "all", "what", "you", "need", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "best", "thing", "about", "the", "property", "is", "their", "staffs", ".", "we", "only", "stayed", "for", "one", "night", "but", "felt", "like", "we", "have", "been", "for", "so", "long.", "so", "welcoming", "staffs", ".", "i", "would", "like", "to", "mention", "special", "thanks", "to", "daff,", "lily", "and", "tracy", "for", "their", "kindness", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "it", "was", "our", "first", "trip", "to", "hanoi.", "i", "booked", "the", "hotel", "after", "reading", "a", "lot", "of", "reviews", "about", "the", "hotel.", "to", "be", "honest,", "it", "exceeded", "my", "expectations", ".", "it", "was", "a", "fantastic", "experience", "for", "us", ".", "very", "courteous", "and", "polite", "staff", "each", "time", "we", "reached", "out", "to", "them", "to", "gather", "some", "information", ".", "staff", "were", "really", "the", "standout", "!!", "breakfast", "was", "very", "decent.", "eggs", "could", "be", "ordered,", "the", "menu", "changes", "each", "day", "with", "some", "items", "like", "bread,", "croissant,", "danish", "were", "the", "same", "throughout", ".", "when", "our", "daughter", "was", "sick,", "they", "also", "allowed", "to", "carry", "the", "breakfast", "to", "the", "room", ".", "the", "restaurant", "staff", "packed", "us", "breakfast", "for", "our", "daughter", ".", "hotel", "is", "located", "at", "a", "place", "where", "it", "is", "walking", "distance,", "most", "of", "the", "old", "quarter", "areas", "and", "some", "beyond", "could", "be", "covered", "by", "walking", ".", "it's", "quite", "chaotic", "to", "walk", "in", "the", "narrow", "streets", "where", "traffic", "is", "both", "ways", "but", "it", "was", "very", "much", "fun.", "coming", "from", "india,", "it", "was", "not", "very", "different", "to", "the", "experience", "in", "india.", "we", "booked", "the", "tour", "guide", "via", "the", "hotel", "and", "it", "was", "very", "good.", "the", "hotel", "staff", "advised", "us", "clearly", "about", "the", "charges,", "gave", "recommendations", "to", "what", "sort", "of", "tour", "we", "must", "go", "for", "based", "on", "the", "time", "we", "had", ".", "overall", "it", "was", "a", "very", "satisfying", "holiday", ".", "one", "of", "the", "restaurant", "staff", "didn't", "bother", "to", "check", "if", "a", "salad", "was", "pure", "vegetarian", "before", "advising", "us", ".", "the", "salad", "contained", "ham,", "and", "we", "were", "pure", "vegetarians", ".", "we", "felt", "that", "the", "staff", "could", "have", "checked", "before", "just", "saying", "that", "it", "was", "vegetarian", "." ]

[ "O", "O", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "everything", "was", "good.", "lovely", "room", ".", "nice", "setting.", "highly", "privacy", "but", "need", "to", "contact", "to", "self", "check-in", "." ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "good", "breakfast,", "friendly", "staff", ",", "good", "standatd", "room,", "excellent", "pool", "area", "and", "nice", "balcony", "view", "of", "the", "ocean", ".", "food/wine", "in", "the", "hotel", "restaurant", "did", "not", "meet", "the", "high", "quality", "of", "the", "rest", "of", "the", "hotel", "facilities", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "beautiful", "boutique", "style", "accommodation", ".", "lovely", "room", "fit", "out", ",", "quality", "decor", "and", "accessories", ",", "the", "rooms", "were", "very", "comfortable", ".", "the", "location", "suited", "us", "well", ".", "it", "was", "in", "the", "quiet", "part", "of", "an", "bang", "beach", "but", "close", "enough", "to", "lovely", "homestyle", "local", "restaurants,", "western", "bars", "and", "cafes,", "convenience", "stores", "and", "a", "short", "(cheap)", "taxi", "ride", "to", "hoi", "an", ".", "there", "was", "a", "good", "variety", "on", "offer", "at", "the", "breakfast", "buffet", ",", "two", "swimming", "pools", "didn’t", "feel", "too", "busy", "and", "the", "staff", "were", "all", "friendly,", "responsive", "and", "helpful", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "interesting", "free", "walking", "tour", "free", "filtered", "drinking", "water", "nice", "breakfast", "buffet", "the", "toilets", "are", "outside", "the", "room,", "so", "you", "had", "to", "bring", "your", "key", "to", "the", "bathroom", "with", "you", ",", "i", "almost", "forgot", "this", "a", "couple", "time", "during", "the", "night,", "also", "it", "is", "very", "warm", "in", "the", "bathroom" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O" ]

[ "great", "value", "for", "money", ",", "good", "location", "and", "the", "whole", "family", "are", "really", "lovely", ".", "the", "host", "is", "an", "amazing", "cook", "(always", "say", "yes", "if", "she", "offers", "you", "lunch", "or", "dinner),", "her", "son", "and", "husband", "are", "extremely", "helpful", ".", "they", "don't", "speak", "much", "english", "but", "with", "some", "help", "from", "google", "translate", ",", "they", "will", "do", "their", "best", "to", "help", "you", ".", "they", "also", "picked", "me", "up", "and", "dropped", "me", "off", "at", "the", "pier", "which", "was", "very", "helpful", ".", "there", "was", "a", "loud", "noise", "outside", "the", "room", "at", "times", ",", "i", "think", "it", "was", "some", "kind", "of", "pump?", "but", "thankfully", "not", "during", "the", "night.", "the", "mattress", "is", "also", "quite", "hard", "but", "that", "didn't", "bother", "me." ]

[ "B-service", "I-service", "O", "B-facility", "O", "B-amenity", "I-amenity", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "nice", "staffs", ",", "clean", ",", "good", "location", ",", "prize", "is", "good", "internet", "is", "weak", "at", "the", "room", "7a" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "(especially", "lee,", "and", "followed", "by", "san)", "were", "exceptionally", "friendly", "and", "helpful", ",", "making", "you", "feel", "like", "they", "could", "assist", "you", "with", "any", "issues", ".", "location", "was", "also", "great", ",", "where", "it", "was", "close", "to", "all", "the", "tourist", "spots", "yet", ",", "still", "away", "from", "the", "hustle", "and", "bustle", "of", "them", "so", "you", "have", "peace", "and", "quiet", ".", "they", "provide", "a", "decent", "breakfast", "too", ".", "definitely", "a", "value", "for", "money", "spot", "!", "room", "was", "a", "little", "small,", "and", "had", "some", "inconsistencies", "with", "the", "a/c", "where", "at", "times", "it", "was", "a", "little", "hot", "and", "stuffy", "and", "then", "when", "i", "woke", "up", "it", "was", "pretty", "cold", ".", "would", "not", "recommend", "for", "big", "families", "but", "is", "great", "for", "friends,", "singles", "and", "couples", "!", "bummer", "that", "they", "dont", "have", "a", "gym", "or", "pool", "." ]

[ "B-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-service", "I-service", "O", "B-facility", "O" ]

[ "near", "beach", ".", "excellent", "location", ".", "good", "breakfas", "t.", "caring", "staffs", ".", "mosquitos", "." ]

[ "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "everything,", "thanks", "a", "lot", "for", "your", "kidness", "and", "the", "housing", "!" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "cute,", "comfortable", "and", "relaxing", "!", "an", "adorable", "tropical", "oasis", "in", "mui", "ne", "!", "great", "location", "!", "well", "designed!", "i", "would", "definitely", "stay", "here", "again", "!", "great", "for", "families,", "couples", "or", "even", "groups", "of", "friends!" ]

[ "B-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility" ]

[ "good", "breakfast", "comfort", "bed", "clean", "room", "small", "room", "sink", "by", "the", "bed", "basic", "lobby" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O" ]

[ "my", "stay", "was", "great", ".", "bed", "is", "comfortable", ",", "staffs", "are", "nice", "!" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "this", "hotel", "has", "perfect", "location", "to", "stay", "in", "old", "quarter", ".", "you", "can", "walk", "everywhere", "and", "everything", "is", "close", "if", "you", "want", "to", "look", "around", "old", "quarter", ".", "the", "swimming", "pool", "was", "very", "nice", "and", "they", "had", "a", "nice", "view", "from", "the", "swimming", "pool", "as", "well", ".", "the", "service", "of", "staffs", "were", "wonderful", "as", "well", "." ]

[ "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O" ]

[ "everything", "was", "perfect", "and", "the", "staff", "very", "kind", "and", "always", "happy", "to", "help", ".", "we", "stayed", "3", "nights", "in", "dai", "an", "phu", "villa", "and", "we", "highly", "recommend", "it", "!!", "nothing" ]

[ "B-facility", "I-facility", "I-facility", "B-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "fantastic", "pool", "villa", "variety", "of", "dining", "options", "(3", "restaurants)", "great", "service", "especially", "from", "front", "office", "manager", "mr.", "nhan", "main", "pool", "and", "kids", "pool", "were", "great", "level", "pool", "was", "quiet,", "private", "and", "relaxing", "kids", "enjoyed", "the", "kids", "club", "buggy", "sometimes", "takes", "longer", "than", "expected", "pricy", "food", "/", "drinks", "-", "but", "expected", "breakfast", "was", "more", "on", "the", "asian", "side", "-", "would", "have", "expected", "more", "western", "options" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "location", "(calm,", "next", "to", "rice", "paddies)", ",", "staff", "(super", "helpful", "and", "kind)", ",", "breakfast", "(10/10)", ",", "aesthetics", "of", "the", "hotel", "(clean,", "modern,", "beautiful)", ",", "free", "bicycles", "to", "ride", "around", "with", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "O", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "people", "are", "very", "accommodating", ".", "value", "for", "money", ",", "clean", "big", "rooms", "in", "a", "great", "location", "with", "friendly", "staff", ",", "i", "would", "recommend", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "staff", "are", "the", "most", "lovely,", "kind", "hearted", "and", "helpful", "people", "they", "will", "go", "above", "and", "beyond", "to", "help", "where", "they", "can", ".", "the", "rooms", "and", "shared", "spaces", "are", "so", "clean,", "we", "had", "a", "wonderful", "balcony", "to", "sit", "on", "which", "was", "a", "bonus", ".", "free", "tea,", "water", "and", "fruit,", "it", "was", "exceptional", "!", "highly", "recommend", "this", "place", "!" ]

[ "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O" ]

[ "had", "a", "great", "stay", "here,", "the", "receptionist", "tuan", "was", "super", "helpful", "and", "accomodating", "to", "us", ".", "the", "hotel", "is", "a", "short", "walk", "from", "everything", "and", "was", "clean,", "with", "good", "bathrooms", ".", "we", "couldn't", "change", "the", "tv", "channel", "for", "some", "reason,", "which", "is", "theonly", "reason", "we", "didn't", "give", "it", "10/10", ",", "although", "that", "didn't", "bother", "us", "anyway!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "receptionist", "staff", "were", "so", "friendly", "and", "helpful", ".", "the", "room", "was", "lovely", ",", "great", "location", ".", "loved", "the", "pool", "area", "." ]

[ "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "close", "to", "everything", "that", "you", "need.", "the", "next", "street", "is", "already", "ben", "tanh", "market", ".", "staff", "is", "reliable,", "will", "accommodate", "your", "requests", "if", "it", "is", "possible,", "does", "not", "hesitate", "to", "help", ",", "friendly,", "professional,", "they", "will", "recommend", "good", "restaurants,", "they", "will", "search", "the", "store", "you", "need", "to", "buy", "things", "from", ".", "front", "desk", "is", "great", ",", "housekeeping", "staff", "is", "doing", "their", "job", "well", ",", "security", "guard/watch", "men", "are", "doing", "extra", "mile", "for", "the", "guests", ".", "we", "liked", "everything", "especially", "the", "kindness", "of", "the", "staff", ".", "very", "minimal", "that", "there", "was", "a", "leak", "on", "the", "sink.", "housekeeping", "staff", "referred", "it", "right", "away", "to", "the", "hotel's", "plumber", "and", "they", "checked", "it." ]

[ "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty" ]

[ "almost", "everything,", "but", "especially", "the", "location", "combined", "with", "the", "free", "bike", "renting", "that", "makes", "the", "stay", "really", "agreeable", ".", "almost", "nothing,", "i", "highly", "recommand", "it." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "B-facility", "I-facility", "O", "B-service", "I-service", "O" ]

[ "always", "a", "pleasant", "stay", "good", "facilities", "and", "friendly", "staff", "na" ]

[ "B-facility", "I-facility", "O", "B-experience", "I-experience", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "amazing", "room", "and", "quiet", "street", "notice", "that", "its", "about", "20", "minutes", "walk", "from", "the", "center", "." ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "great", "facilities", ".", "lovely", "helpful", "staff", ".", "comfortable", "rooms", ".", "more", "variety", "in", "the", "food", "menu", ".", "unfortunately,", "the", "ordered", "food", "was", "very", "poor", "quality", ".", "i", "would", "not", "eat", "in", "the", "restaurant", "or", "order", "room", "service", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O" ]

[ "the", "pool", "was", "a", "god", "send", "as", "we", "had", "moved", "from", "another", "hotel", "in", "the", "city", "as", "it", "did", "not", "have", "a", "pool", ".", "also", "the", "close", "proximity", "to", "the", "airport", "and", "free", "shuttle", "service", "for", "our", "departure", "was", "excellent", ".", "the", "pool", "area", "had", "no", "staff", "in", "attendance", "through", "out", "the", "day", "and", "i", "had", "to", "go", "down", "to", "the", "lobby", "to", "ask", "for", "towels", "to", "be", "sent", "up", ".", "also", "there", "was", "no", "option", "to", "order", "meals/drinks", "at", "lunch", "time", "at", "the", "pool;", "as", "the", "staff", "did", "not", "start", "until", "4pm.", "again", "i", "went", "down", "to", "the", "restaurant", "in", "the", "lobby", "to", "ask", "about", "getting", "a", "meal", "&", "drinks", "sent", "up", "to", "the", "pool", ".", "i", "was", "told", "the", "only", "way", "we", "could", "do", "this", "was", "to", "order", "room", "service", "and", "take", "it", "up", "to", "the", "pool.", "so", "we", "had", "to", "return", "to", "our", "room,", "order", "our", "meal", "then", "return", "to", "the", "pool.", "in", "that", "time", "our", "towels", "had", "been", "removed", "so", "had", "to", "go", "get", "more", "towels.", "all", "this", "inconvenience", "could", "have", "been", "fix", "with", "either", "one", "staff", "member", "in", "attendance", "at", "the", "pool", "during", "the", "day", "or", "a", "telephone", "at", "the", "pool", "bar", "with", "instructions", "to", "call", "&", "order", "meals/drinks", "over", "the", "phone.", "safety", "around", "the", "pool", "should", "also", "be", "consider,", "no", "staff", "means", "anything", "could", "happens", "up", "on", "the", "roof", "...", "even", "if", "there", "is", "cctv!" ]

[ "B-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "we", "like", "everything", "...", "especially", "our", "upgraded", "room", "....", "presidential", "suite", "....", "the", "view", "is", "fantastic", "...................", "this", "is", "our", "4th", "time", "in", "sala", "beach", "hotel", "......and", "we", "love", "it", "so", "much", "......." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "views", "and", "the", "rooms", "were", "great", "need", "some", "extra", "maintenance", ".", "at", "night,", "a", "terrible", "smell", "came", "up", "from", "somewhere", ".", "the", "king", "size", "bed", "was", "actually", "made", "by", "two", "single", "beds", "put", "together." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "it's", "beautiful", "and", "airy", "here", ".", "the", "room", "is", "very", "new", "and", "nice", ".", "beautiful", "naturalthe", "location", "is", "convenient", "for", "me", "to", "move", "between", "tourist", "sites", "in", "the", "province", ".", "enthusiastic", "service", "staff", ".", "very", "complete", "facilities", "i", "came", "on", "the", "occasion", "when", "the", "lotus", "flower", "was", "dying", "so", "i", "was", "a", "bit", "sorry.", "i'll", "come", "back", "next", "time", "when", "the", "flowers", "are", "in", "bloom", "and", "i'll", "be", "sure", "to", "take", "good", "pictures" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "good", "location", "near", "many", "restaurant", "and", "close", "shopping", "center", "nope" ]

[ "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "-", "facilities", "were", "great,", "pool", "area", "was", "nice,", "good", "gym-", "bedrooms", "were", "very", "nice", "-", "some", "of", "the", "staff", "came", "across", "as", "if", "they", "did", "not", "want", "to", "be", "there,", "and", "on", "occasions", "were", "quite", "ride", "-", "the", "swimming", "pool", "area", "did", "not", "have", "enough", "seats", "for", "the", "number", "of", "people", "admitted", "-", "service", "overall", "was", "that", "of", "a", "3*", "hotel", "maximum", "-", "upon", "checkout", "they", "tried", "to", "charge", "us", "for", "taking", "teaspoons(?)", "from", "the", "room,", "even", "though", "the", "teaspoons", "were", "still", "present", "in", "our", "room", "upon", "inspection" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "we", "really", "enjoyed", "our", "stay", "and", "it", "was", "mostly", "due", "to", "the", "exceptional", "hospitality", "of", "the", "staff", "and", "the", "entire", "family", ".", "we", "felt", "well", "taken", "care", "of,", "as", "if", "we", "were", "part", "of", "the", "family", ".", "all", "our", "requests", "were", "addressed,", "our", "rooms", "were", "very", "good", "and", "we", "could", "choose", "the", "rooms", "that", "most", "met", "our", "expectations", ".", "the", "cleaning", "service", "was", "very", "good,", "our", "towels", "were", "changed", "daily,", "rooms", "were", "cleaned", "and", "the", "water", "supplied", "daily", ".", "we", "could", "use", "bikes", "to", "reach", "old", "town,", "but", "you", "can", "easily", "walk", "there", "and", "enjoy", "this", "part", "of", "hoi", "an", "as", "much", "as", "you", "wish", ".", "the", "pool", "was", "ok.", "not", "too", "big", "though", "but", "it", "was", "refreshing", "to", "be", "able", "to", "use", "it", "after", "our", "short", "trips", ".", "it", "was", "very", "hot", "during", "our", "stay", "and", "the", "pool", "was", "a", "blessing.", "it", "was", "quiet", "and", "peaceful", "at", "night", "too.", "the", "coffee", "was", "good", "too", "!", "the", "location", "although", "very", "close", "to", "town", "is", "also", "in", "a", "close", "proximity", "to", "a", "rather", "noisy", "bridge", "-", "a", "metal", "crate", "bridge", "for", "scooters", "and", "you", "can", "hear", "the", "noise", "when", "you", "use", "the", "pool", ".", "we", "didn't", "hear", "it", "on", "our", "rooms", "tough." ]

[ "B-facility", "I-facility" ]

[ "nice", "hotel" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "staff", "is", "incredible.", "love", "them.", "always", "helping", "me,", "asking", "me", "questions", "and", "recommend", "good", "things", "to", "do.", "very", "friendly", "people", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service" ]

[ "the", "service", "of", "the", "staff", "is", "very", "good,", "with", "the", "warmth", "of", "the", "family", ".", "very", "comfortable", "employee", "image" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "we", "had", "an", "amazing", "time", "at", "the", "hotel", ".", "the", "hotel", "is", "a", "boutique", "type", "hotel", ",", "located", "in", "the", "hear", "of", "hanoi", ",", "the", "rooms", "look", "fantastic", "better", "than", "pictures", ".", "the", "hotel", "is", "simply", "amazing", "from", "furniture,", "cleaning", "and", "location", "i", "would", "like", "to", "say", "many", "thanks", "to", "jeff,", "his", "customer", "service", "was", "impeccable", "very", "attentive", "and", "professional", ".", "definitely", "we", "will", "come", "back", "at", "this", "hotel", ".", "thank", "you", "jeff", "for", "making", "our", "short", "stay", "at", "lucien", "hotel", "amazing", ".", "there", "is", "nothing", "to", "complain", "about", "it" ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "comfortable", "rooms", "and", "friendly", "staff", ".", "location", "is", "perfect", ".", "the", "breakfast", "was", "also", "very", "nice", "!" ]

[ "B-facility", "I-facility", "O", "B-service", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "bed", "and", "staff", "the", "toilet", "is", "bad", ",", "no", "no", "towel", "holder", ".", "floor", "will", "be", "wet", "after", "u", "shower", ".", "facing", "the", "road,", "noisy", "when", "sleeping", "." ]

[ "B-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "superb", "staff", ",", "clean,", "cold", "beer", ".", "good", "breakfast", "included", ".", "other", "meals", "good", "value", "not", "having", "ensuite", "bathroom", "....but", "maybe", "i", "should", "have", "checked", "the", "room", "facilities", "first!" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "clean", "and", "spacious", "rooms", ",", "and", "amazing", "staff", "!", "also", "loved", "the", "free", "bike", "rentals", ":)" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "hotel", "was", "very", "good", "!", "and", "the", "lady", "at", "the", "rezeption", "(tiffany)", "was", "great,", "hopeful", "and", "friendly", "to", "check", "our", "tours", "!!" ]

[ "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "everything..it", "was", "spot", "on.", "the", "staff", "were", "friendly", "kind", "and", "helpful", ".", "especially", "linh", "on", "reception", "who", "is", "an", "absolute", "diamond", "here", "..", "very", "funny,", "knowledgeable,", "helpful", "and", "kind", "...", "it", "was", "like", "nothing", "was", "too", "much", "to", "ask", "for", "...", "the", "little", "angel", "sorted", "everything", "for", "me", "..", "10/10", "there", "really", "isn't", "anything", "i", "can", "say", "here", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "staff", "service", "&", "breakfast", "all", "good" ]

[ "B-service", "I-service", "I-service", "O", "B-experience", "I-experience" ]

[ "very", "helpful", "staff", ",", "great", "value" ]

[ "B-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "very", "clean", "room", "close", "to", "the", "beach", "nothing" ]

[ "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "good", "guest", "house", "in", "a", "good", "location", ".", "kitchen", "serves", "tasty", "breakfast", "and", "dinner", ".", "staff", "was", "friendly", "and", "helpful.", "mr.", "nam", "speaks", "english", ".", "bathroom", "was", "uncomfortable,", "door", "interfered", "with", "access", "to", "sink", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "paradise", "centre", "is", "located", "in", "a", "super", "central", "and", "convenient,", "yet", "quietly", "isolated", "part", "of", "the", "old", "quarter", "and", "served", "as", "a", "perfect", "base", "for", "exploring", "exciting", "hanoi", ".", "the", "room", "was", "clean,", "equipped", "with", "everything", "i", "needed", "and", "had", "a", "well", "functioning", "ac", "that", "was", "absolutely", "crucial", "with", "35c+", "days", ".", "at", "the", "price", "point", "this", "is", "an", "absolutely", "excellent", "deal", ".", "but", "the", "highlight", "was", "the", "service", ".", "i", "travel", "a", "lot", "both", "privately", "and", "through", "work,", "and", "i", "can", "honestly", "say", "that", "the", "amicable", "and", "flexible", "service", "of", "san", "and", "his", "colleague's", "was", "at", "the", "same", "level", "as", "asian", "luxury", "boutique", "hotels", "at", "20x", "the", "cost", ".", "they", "helped", "me", "out", "with", "everything", "i", "needed,", "always", "with", "a", "smile,", "and", "i", "felt", "completely", "taken", "care", "of", "whether", "i", "needed", "help", "with", "my", "luggage,", "transportation,", "local", "advice", "or", "booking", "trips", ".", "i", "will", "definitely", "stay", "here", "again", "on", "my", "next", "trip", "to", "beautiful", "northern", "vietnam", ".", "there", "was", "some", "noisy", "construction", "work", "in", "an", "adjacent", "building", ",", "but", "the", "staff", "did", "everything", "they", "could", "to", "alleviate", "it", "and", "the", "problem", "was", "out", "of", "their", "hands", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "rooms", "are", "just", "great,", "all", "with", "sea", "views", ".", "it", "feels", "like", "a", "family", "homestay", "but", "with", "the", "added", "bonus", "of", "very", "private", "rooms", ".", "it's", "a", "very", "relaxing", "place", "to", "stay,", "on", "the", "quiet", "side", "of", "the", "island", ".", "though", "there's", "nothing", "much", "else", "in", "the", "area,", "there", "is", "a", "nice", "small", "beach", "bar,", "coco,", "within", "walking", "distance", "and", "the", "owners", "can", "help", "you", "with", "transport.", "my", "booking", "confirmation", "listed", "credit", "card", "as", "the", "only", "accepted", "method", "of", "payment.", "when", "i", "went", "to", "pay", "like", "this", "there", "was", "a", "3", "per", "cent", "additional", "charge", ".", "that's", "not", "uncommon", "in", "vietnam", "but", "you'd", "think", "it", "would", "be", "included", "when", "it's", "the", "only", "accepted", "method", "of", "payment", ".", "in", "fact,", "they", "also", "take", "cash." ]

[ "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "friendly", "staff", ",", "clean", "and", "comfortable", "room" ]

[ "B-service", "I-service", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "friendly", "staff", "good", "facilities", ",", "i", "liked", "my", "balcony", "too", "facing", "the", "alley" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "i", "like", "everything", "about", "this", "place", ",", "close", "to", "a", "lot", "of", "street", "food", "stores", "and", "the", "owner", "so", "friendly", "and", "kind", ".", "nothing" ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity" ]

[ "good", "room", "with", "excellent", "service", "!", "near", "the", "beach" ]

[ "B-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O" ]

[ "beautiful", "view", ",", "interesting", "rooms", "where", "you", "can", "feel", "close", "to", "nature", ".", "owner", "helped", "us", "with", "arranging", "tour", "to", "the", "caves", "and", "bus", ".", "thank", "you" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "super", "budget", "for", "the", "location", ".", "staff", "were", "lovely", "and", "accommodating", ".", "the", "rooms", "were", "good", "for", "value", ".", "breakfast", "was", "also", "included", "in", "the", "price", "which", "was", "lovely", ".", "provided", "shampoo", "and", "soap", ".", "aircon", "in", "rooms", "mosquito", "nets", "above", "beds", "one", "room", "did", "have", "termites", "which", "were", "quite", "loud", "at", "night", "in", "the", "wood", "and", "the", "other", "room", "we", "had", "to", "move", "due", "to", "mouse", "poop", "on", "the", "bed", "but", "i", "know", "this", "is", "something", "that", "is", "hard", "to", "control", "and", "they", "were", "super", "happy", "to", "let", "us", "change", "room", "/", "didn't", "charge", "extra", "or", "anything", ".", "sometimes", "the", "place", "was", "empty", "with", "no", "staff", "around", "which", "wasn't", "ideal", "when", "we", "needed", "some", "help", "but", "once", "they", "got", "back", "they", "were", "very", "helpful!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "just", "one", "of", "the", "staff", "ngoc", "huyen", "was", "very", "great", ".", ".", "very", "helpful", "stuffed", "room", ".", "no", "window", ".", "big", "bed", "in", "a", "small", "room", ".", "breakfast", "in", "bedroom", ".", "no", "space", "to", "eat", ".", "breakfast", "menu", "only", "5", "items", "and", "you", "have", "to", "pay", "for", "drinks", ".", "ridiculous", ".", "first", "time", "seen", "that", ".", "you", "get", "breakfast", "in", "small", "room", "sit", "on", "bed", "to", "eat", "and", "you", "pay", "for", "tea", "coffee", "with", "breakfast" ]

[ "B-amenity", "I-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "near", "the", "sea", "when", "close", "the", "door", "it", "make", "much", "noise" ]

[ "B-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "O" ]

[ "unpleasant", "experience", ".", "small", "pool,", "old", "room", "and", "facility", ",", "breakfast", "has", "limited", "choice", ".", "unfriendly", "staff", "." ]

[ "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "friendly", "family", ",", "big", "rooms", "and", "bathrooms", ",", "close", "to", "the", "center,", "not", "very", "noisy", "at", "night", ",", "small", "pool", "to", "cool", "off", "some", "chairs,", "shower", "should", "be", "repaired" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "despite", "being", "near", "the", "busy", "nightlife", "spots", "in", "hue", ",", "there", "was", "no", "noise", "inside", "the", "hotel,", "which", "allows", "to", "rest", "peacefully", ".", "also,", "the", "room", "is", "comfortable", "and", "the", "ac", "works", "great", ".", "the", "staff", "is", "very", "helpful", ".", "i", "think", "there", "could", "be", "more", "choices", "of", "food", "for", "breakfast", "or", "complement", "the", "options", "with", "some", "fresh", "fruit", "." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O" ]

[ "the", "hotel", "is", "quite", "old", "compared", "with", "what", "show", "on", "pictures", "!" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "very", "green", "and", "surprisingly", "clean" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "sapa", "garden", "is", "a", "little", "oasis", "of", "beauty", "about", "2", "kilometers", "outside", "of", "sapa", "center", ".", "the", "rooms", "are", "comfortable", "and", "big", ",", "(we", "were", "in", "the", "kings", "room", "with", "a", "balcony.)", "the", "property", "offers", "several", "breakfast", "options", "including", "eggs,", "pancakes", "or", "yogurt", "and", "fruit", ".", "they", "also", "do", "dinner", ".", "we", "thoroughly", "enjoyed", "a", "menu", "of", "chicken", "stir-fry,", "shrimp", "stir-fry", "and", "spring", "rolls", "at", "the", "property", ".", "much", "better", "quality", "than", "the", "dinner", "we", "had", "in", "sapa", ".", "but", "the", "gem", "is", "the", "gardens", "surrounding", "the", "property,", "they", "are", "absolutely", "stunning.", "there", "are", "several", "sitting", "areas", "to", "enjoy", "a", "glass", "of", "wine", "in", "the", "evening", ".", "in", "addition", "the", "staff", "is", "very", "helpful", "and", "accommodating", ".", "mr.", "nam", "hong", "can", "arrange", "a", "guide", "for", "treks", "in", "the", "area", "and", "tickets", "for", "fansipan", "mountain", ".", "laundry", "service", "is", "also", "available", ".", "all", "in", "all", "a", "great", "choice", "for", "a", "visit", "to", "sapa!", "nothing" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "if", "you", "are", "thinking", "whether", "to", "go", "to", "cham-islands", "or", "not,", "do", "not", "hesitate", "any", "further.", "this", "is", "one", "of", "the", "most", "beautiful", "places", "i", "have", "ever", "been", "to", ".", "so", "remote", "and", "quiet", "and", "peaceful", ".", "perfect", "if", "you", "want", "to", "have", "some", "time", "for", "yourself", "and", "get", "away", "from", "the", "touristic", "hustle", ".", "nhi", "greeted", "me", "with", "open", "arms", "and", "a", "wide", "smile", "that", "did", "not", "disappear", "until", "i", "left", ".", "the", "room", "was", "huge,", "the", "food", "amazing", "and", "plentiful", ".", "if", "not", "for", "the", "visa", "i", "would", "have", "stayed", "for", "a", "couple", "weeks", "." ]

[ "B-service", "I-service", "O", "B-amenity", "I-amenity" ]

[ "helpful", "staff", ",", "nice", "location" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "I-branding", "O", "O", "O", "O", "B-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "staff", "was", "the", "best", "....", "best", "place", "for", "view", "....", "we", "welcome", "with,", "welcome", "drinks", "...", "it", "was", "amazing", "....", "easy", "to", "get", "food", "..." ]

[ "B-service", "I-service", "B-facility", "I-facility", "I-facility", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "polite", "staff", "no", "hot", "water", "th", "room", "booked", "was", "not", "available", "so", "we", "need", "to", "be", "in", "a", "different", "room" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "self", "contained", "apartment", "with", "cooking", "and", "laundry", "amenities", ".", "located", "in", "district", "4", "just", "across", "river", "to", "district", "1", ".", "check", "in", "process", "a", "bit", "confusing", ".", "free", "pick", "up", "from", "airport", "but", "overcharging", "for", "ride", "back", "use", "grab" ]

[ "O", "O", "B-amenity", "I-amenity", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "cleanliness", "and", "location", "wise", "its", "good", "may", "be", "the", "staff", "must", "learn", "how", "to", "communicate", "in", "english", "well." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "location", "next", "to", "night", "market", "is", "great", ".", "the", "rooms", "are", "clean", "and", "big", "however", "we", "had", "issues", "with", "the", "laundry", ".", "half", "of", "our", "laundry", "became", "yellow", "tainted", "with", "red/dark", "stains", ".", "when", "we", "addressed", "it,", "the", "host", "didn't", "take", "responsibility", "and", "blamed", "the", "outsourced", "laundry", "worker", ".", "that", "lead", "to", "lot", "of", "discussion", "with", "that", "person", "(about", "sunscreen", "making", "the", "yellow", "stains,", "but", "there", "were", "more", "on", "the", "clothes", "after", "than", "before", "it).", "in", "the", "end,", "we", "still", "had", "to", "pay", "for", "everything", "and", "half", "our", "clothes", "are", "ruined", ".", "our", "critique", "is", "that", "the", "host", "wasn't", "helpful", "at", "all", "in", "this", "situation", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O" ]

[ "the", "staff", "was", "very", "welcoming", "and", "friendly", ".", "we", "loved", "it" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "beds", "are", "pretty", "comfy", "and", "the", "bathroom", "was", "nice", ".", "we", "paid", "500k", "and", "had", "122k", "in", "change", "back", "for", "the", "rooms,", "we", "had", "checked", "in", "early", "and", "there", "was", "no", "change", "given.", "later", "the", "host", "knocked", "on", "our", "room", "and", "said", "we", "would", "be", "changed", "122k", "as", "a", "surcharge", "for", "early", "checkin", "..", "seemed", "a", "little", "too", "coincidental.", "hot", "water", "required", "5", "mins", "of", "running", "the", "shower", "and", "there", "was", "no", "kettle", "as", "stated", "online", ".", "we", "also", "had", "two", "double", "beds", "and", "told", "not", "to", "use", "the", "second", ",", "wasn’t", "the", "best", "service", "i’ve", "had.", "also", "we", "were", "locked", "out", "of", "the", "hotel", "as", "we", "turned", "up", "around", "20", "past", "mid", "night", "and", "had", "to", "ring", "the", "reception", "to", "be", "allowed", "in,", "we", "were", "not", "told", "in", "advance", "that", "they", "locked", "up", "early", ".", "also", "the", "curtains", "are", "thin", "and", "so", "let", "in", "a", "lot", "of", "light", "and", "you’ll", "be", "woken", "at", "6am", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding" ]

[ "room", "was", "clean,", "view", "was", "good", "smelly", "bedsheets", ",", "i", "think", "they", "don't", "really", "change", "them", "after", "a", "checkout", ".", "noise", "from", "the", "outside", "and", "the", "elevator", ".", "bathroom", "old", "and", "not", "very", "appealing", ",", "furthermore", "getting", "unavoidably", "wet", "when", "showering", "as", "the", "shower", "head", "is", "in-between", "the", "sink", "and", "the", "toilet", "(no", "courtains", "or", "whatsoever).", "not", "really", "centrally", "located", ".", "looks", "better", "on", "the", "pictures", "than", "in", "reality" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "very", "helpful", "reception", "staff", "went", "out", "of", "their", "way", "to", "accommodate", ".", "gorgeous", "pool", "area", ".", "loved", "the", "hotel", "bar", "and", "their", "high", "end", "speakers", ".", "best", "cocktails", ".", "old", "bed", "creaked", "to", "every", "movement", "so", "sleep", "was", "hit", "and", "miss", ".", "nothing", "to", "do", "with", "the", "hotel", "but", "crossing", "the", "street", "in", "cat", "bi", "is", "a", "risky", "business", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "the", "staffs", "are", "super", "friendly", "and", "the", "room", "was", "clean", "&", "comfortable", ".", "we", "like", "to", "walk", "along", "the", "beach", "stretched", "out", "front", "the", "hotel", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "i", "really", "enjoy", "the", "peace", "place", "and", "nature" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "simple", "but", "comfortable", "hotel", ",", "recent", "furniture.", "it", "was", "very", "clean", ",", "convenient", "location", "to", "get", "the", "ferry", "to", "con", "dao", "early", "morning,", "only", "5", "mins", "walk", "to", "the", "pier", ".", "very", "nice", "staff", ".", "good", "for", "a", "quick", "stay", "shower", "was", "leaking", "but", "it", "was", "fine", "to", "take", "a", "shower" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "amazingly", "modern", "hostel", "with", "a", "great", "rooftop", "pool", "&", "bar", "!", "events", "are", "organised", "almost", "every", "day", "for", "backpackers", "and", "travel", "trips/connections", "if", "you", "need", "them", ".", "staff", "were", "lovely", "and", "friendly", ",", "brand", "new", "and", "can", "tell", "this", "place", "will", "do", "well", "!", "due", "to", "it", "being", "newly", "opened,", "some", "of", "the", "amenities", "didn't", "work", "such", "as", "the", "electronic", "wristbands", "which", "opened", "your", "doors", "&", "locker.", "a", "teething", "issue", "which", "i'm", "sure", "will", "be", "resolved", "soon", "." ]