Datasets:

hts98

/

hostel_HOS

like 0

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "very", "new,", "spacious", "and", "well", "lit", "rooms", "on", "the", "beach", "side", "of", "da", "nang", ".", "it", "was", "such", "a", "treat", "to", "have", "a", "kitchen", "table,", "full", "fridge,", "sitting", "area", "and", "smart", "tv", "for", "the", "2", "nights", "we", "stayed", "here", ".", "ordered", "in", "and", "felt", "like", "we", "were", "at", "an", "apartment", "again!", "tons", "of", "natural", "light", "into", "the", "room,", "and", "beautiful", "views", "location", "is", "good,", "but", "you", "are", "at", "the", "beach,", "so", "lots", "of", "great", "restaurants", "are", "in", "town", ",", "but", "we", "still", "found", "great", "places", "near", "here!" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "inter", "continental", "never", "failed", "me", "and", "the", "one", "at", "phu", "quoc", "island", "is", "definitely", "one", "of", "the", "best", "ones", "i", "visited", ".", "great", "staff", "attitude", "and", "their", "professionalism", "and", "willingness", "to", "help", ",", "large", "and", "well", "equipped", "rooms", ",", "tasty", "restaurants", ",", "amazing", "kids'", "club", "and", "the", "whole", "atmosphere", "of", "the", "resort", "is", "awesome", "!", "special", "thanks", "to", "manager", "aaron", "who", "always", "pleasantly", "surprised", "us,", "reception", "lady", "kim", "-", "she", "was", "a", "star", "addressing", "all", "our", "requests", "and", "trip", "plans", "and", "thanks", "to", "all", "personnel", "at", "kids'", "club", "who", "did", "a", "fantastic", "job!", "really", "nothing.", "perhaps", "a", "suggestion", "to", "put", "drying", "racks", "in", "the", "rooms", "-", "you", "even", "got", "a", "washing", "machine", "but", "there", "is", "no", "place", "to", "dry", "things", "especially", "after", "swimming", ".", "one", "other", "thing", "is", "to", "consider", "a", "centralized", "flies/mosquitos", "disinfections", "as", "there", "are", "may", "flies", "biting", "hard", "and", "the", "repellents", "we", "had", "did", "not", "help", "much." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "just", "walking", "distance", "to", "the", "beach", ".", "convenient", "for", "swimming", "in", "the", "morning", "and", "strolling", "in", "the", "night", ".", "clean", "and", "comfy", "bed" ]

[ "B-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "location", "and", "the", "friendly", "of", "the", "hotel", "staffs", "nothing" ]

[ "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "staff", "was", "kind", ".", "wasn't", "enough", "seating", "at", "breakfast", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "most", "friendly", "and", "pampering", "hotel", "we", "have", "ever", "been", ".", "beautiful", "room", "and", "very", "spacious", "on", "the", "23rd", "floor", "with", "a", "complimentary", "pantry", "available", "24/7", ".", "also", "amazing", "swimpool", "and", "great", "breakfast", ".", "we", "had", "a", "late", "check", "out", "which", "have", "us", "access", "to", "the", "\"nest\"", "on", "the", "15th", "floor.", "very", "relaxing", "and", "nice", ",", "vy", "is", "the", "best", "!!!", "very", "good", "and", "convenient", "location", ".", "we", "definetely", "recommend", "this", "hotel", "!" ]

[ "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity" ]

[ "clean", "rooms", ",", "good", "location", ",", "breakfast", "was", "good", ".", "not", "very", "social" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O" ]

[ "i", "like", "how", "accommodating", "the", "receptionist", "and", "how", "they", "maintain", "the", "cleanliness", "of", "the", "area", ".", "n/a" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "the", "view", "from", "the", "room", "my", "stay", "was", "a", "marathon", "of", "mistakes", ".", "first", "the", "girl", "at", "the", "lobby", "takes", "out", "my", "debit", "card", "from", "the", "reader", "too", "fast", "so", "the", "transaction", "fails", "(but", "i", "still", "get", "charged)", "-", "so", "i", "have", "to", "pay", "second", "time", "and", "she", "requests", "the", "bank", "to", "give", "me", "a", "refund", "(which", "still", "isnt", "processed", "after", "2", "weeks).", "t", "hen", "i", "want", "to", "go", "to", "the", "pool,", "so", "i", "leave", "my", "room", "-", "but", "oh", "the", "keyroom", "reader", "on", "my", "door", "doesn’t", "work", "-", "turns", "out", "battery", "ran", "out", "!", "so", "i", "go", "to", "the", "lobby", "and", "ask", "the", "lobby", "guy", "to", "fix", "it.", "he", "promises", "to", "come", "back", "in", "a", "moment", "to", "do", "so,", "so", "i", "wait", "for", "him", "in", "my", "room.", "doesnt", "show", "up.", "had", "to", "go", "ask", "for", "it", "again", "the", "next", "day", "for", "this", "guy", "to", "do", "his", "work", "(of", "course", "no", "one", "at", "the", "reception", "figured", "that", "it", "would", "perhaps", "be", "a", "good", "idea", "to", "call", "me", "and", "let", "me", "know", "he", "wont", "show", "up", "using", "the", "room", "phone", "next", "to", "bed)", "and", "then", "to", "top", "it", "off,", "its", "about", "3:10", "am", "in", "the", "middle", "of", "the", "night", "and", "now", "the", "hotel", "room", "telephone", "built", "in", "next", "to", "my", "bed", "rings", ".", "i", "pick", "it", "up.", "nothing.", "well,", "thanks", "for", "giving", "me", "a", "call", "in", "the", "middle", "of", "the", "night", "smart", "person", "at", "the", "reception", "so", "yeah", "it", "wasnt", "a", "good", "stay", ".", "it", "was", "pretty", "terrible", ".", "@alan", "sea", "-", "give", "me", "my", "money", "back", "for", "the", "failed", "1st", "transaction", "-", "i", "still", "haven’t", "received", "it" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "quality", "to", "the", "price", "is", "absolutely", "fair", ".", "it's", "a", "spacious", "room", "with", "big", "bathroom", "and", "all", "facilities", "you", "need", ".", "the", "ac", "was", "very", "loudly", "switching", "on", "regularly", ",", "and", "the", "smell", "from", "humidity", "in", "the", "building", "was", "disturbing." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "staff", "were", "super", "friendly", "and", "helpful", "nothing" ]

[ "B-amenity", "I-amenity", "O", "O" ]

[ "convenient", "location", ".", "nil" ]

[ "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "lovely", "helpful", "staff", "and", "very", "clean", "and", "quiet" ]

[ "B-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "nice", "view", "elevators", "were", "very", "slow", "and", "once", "they", "arrived,", "you", "had", "to", "pack", "them", "completely", "full", "as", "everyone", "in", "the", "building", "was", "also", "waiting", "for", "them", ".", "sometimes", "a", "15", "minute", "wait", ".", "we", "were", "on", "the", "16th", "floor", "and", "would", "take", "the", "stairs", "down", "but", "too", "hot", "to", "take", "them", "up", ".", "rooftop", "bar", "and", "bar", "were", "basically", "abandoned", "." ]

[ "B-facility", "I-facility", "O", "B-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "strong", "wifi", "and", "security", ".", "very", "friendly", "receptionist", "staff", ".", "room", "sanitation", ".", "after", "our", "stay", ",", "both", "us", "have", "skin", "allergy", "with", "itch", "feeling", ".", "water", "not", "hot", "enough", "for", "bathtub", ",", "and", "electronic", "kettle", "was", "broken", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O" ]

[ "very", "good", "every", "thing", ".", "no", "problems" ]

[ "B-service", "I-service", "I-service", "B-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "very", "good", "breakfast", "great", "location", "the", "second", "time", "in", "the", "hotel", "we", "got", "a", "room", "one", "floor", "below", "the", "breakfast", "room", ".", "we", "heard", "a", "loud", "noise", "due", "to", "breakfast", "preparation", "." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "absolutely", "stunning", "suite", ",", "the", "whole", "hotel", "is", "very", "flash", ",", "the", "staff", "all", "so", "lovely", "and", "friendly", ".", "especially", "happy", "with", "receptionist", "christine", "who", "went", "out", "of", "her", "way", "to", "assist", "us", "with", "our", "dragon", "dinner", "cruise,", "and", "then", "refunded", "our", "extra", "payment", ".", "the", "location,", "but", "it", "is", "only", "10", "minutes", "from", "everything" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O" ]

[ "good", "location,", "good", "happy", "hours", "and", "comfy", "beds.", "this", "hotel", "claims", "to", "be", "the", "first", "5*", "in", "hanoi", "and", "even", "though", "the", "price", "tag", "is", "there,", "i", "don’t", "think", "the", "hotel", "is", "yet", ".", "the", "hotel", "itself", "is", "beautiful,", "especially", "the", "main", "lobby", "area", "but", "our", "room", "was", "very", "underwhelming.", "we", "stayed", "in", "room", "301", "which", "was", "between", "some", "sort", "of", "staff", "room", "and", "the", "staff", "only", "elevator", "so", "there", "was", "a", "lot", "of", "noise", "from", "7am", "onwards", ".", "there", "was", "also", "a", "lot", "of", "maintenance", "work", "going", "on", "on", "monday", "10/04", "which", "had", "us", "up", "very", "early", "(sounded", "like", "drilling).", "our", "toilet", "and", "shower", "cubicles", "both", "had", "mould", "around", "the", "floor", "tiles", "too", "!", "we", "used", "the", "facilities", "on", "the", "roof", "top,", "both", "the", "pool", "and", "the", "bar", "and", "these", "weren’t", "at", "a", "5*", "standard", "either", ".", "the", "pool", "is", "really", "small", "and", "there", "are", "only", "8", "loungers", "which", "are", "super", "close", "together", ".", "despite", "them", "being", "full,", "no", "staff", "offered", "us", "the", "lounge", "cushions", "which", "i", "found", "inside", "near", "the", "sauna", "but", "they", "were", "very", "quick", "and", "pushy", "about", "us", "ordering", "drinks", "whilst", "we", "were", "using", "the", "facilities", ".", "the", "bar", "has", "a", "good", "happy", "hour", "but", "it", "was", "a", "good", "15/20", "minute", "wait", "per", "drink", ".", "the", "drinks", "themselves", "were", "excellent", "though", "and", "they", "make", "a", "top", "notch", "negroni", "!", "i", "think", "they", "need", "to", "make", "a", "couple", "of", "tweaks", "to", "get", "this", "place", "up", "to", "standard", "and", "it", "definitely", "could", "be", "there", "with", "some", "changes", "but", "as", "it", "currently", "is,", "there", "are", "more", "affordable", "and", "equally", "nice", "hotels", "around", "the", "old", "town", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "location", "was", "amazing", "-", "close", "to", "cafes", "(iced", "coffee", "next", "door", "was", "the", "best!),", "food", "and", "lake", ".", "staff", "(zoey", "and", "kylie)", "were", "amazing", "-", "throughout", "the", "stay", "arranged", "tours", "and", "provided", "information", "and", "assistance", "whenever", "we", "needed", "it", "and", "regularly", "checked", "in", "the", "first", "couple", "of", "days", "to", "make", "sure", "everything", "was", "okay", "!", "could", "not", "fault", "the", "customer", "service!", "room", "was", "a", "decent", "size", "-", "stayed", "for", "5", "nights", "and", "were", "comfortable", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "we", "really", "appreciated", "the", "design", "of", "the", "hotel", "and", "the", "room", "and", "the", "fact", "that", "you", "can", "take", "beverages", "unlimited", "from", "the", "fridge,", "it’s", "a", "very", "nice", "touch.", "overall", "the", "hotel", "looked", "clean", "and", "the", "staff", "is", "very", "friendly", ".", "i", "would", "definitely", "recommend", "it", "." ]

[ "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "good", "hotel", ",", "lovely", "rooftop", "area", "and", "small", "but", "refreshing", "pool", ".", "the", "location", "is", "perfect", "with", "everything", "at", "your", "door", ".", "not", "a", "criticism", "but", "an", "observation.", "the", "staff", "strive", "for", "excellence", "and", "deliver", ".", "we", "are", "very", "lucky", "coming", "from", "a", "wealthy", "country", "to", "be", "able", "to", "afford", "a", "hotel", "in", "this", "category", "and", "pay", "the", "rate", "it", "asks,something", "not", "so", "available", "to", "most", "vietnamese.", "in", "their", "pursuit", "of", "excellence", "i", "felt", "the", "staff", "were", "required", "to", "show", "a", "sense", "of", "deference", ".", "i", "felt", "slightly", "uncomfortable", "when", "they", "rushed", "to", "open", "the", "hotel", "door", "if", "they", "hadnt", "noticed", "me", "coming", "in", "or", "out", ",", "i", "felt", "slightly", "uncomfortable", "being", "referred", "to", "as", "'sir'", "all", "the", "time", "--", "i", "prefer", "more", "a", "more", "casual,,relaxed", "service", "from", "staff", ".", "i", "am", "not", "a", "superior", "being,i'm", "no", "better", "than", "the", "staff", "that", "work", "here,but", "i", "felt", "like", "i", "was", "treated", "as", "one-", "management", "want", "excellence", "and", "thats", "the", "standard", "they", "expect", "delivered..i'm", "just", "not", "a", "big", "fan", "of", "it.", "i", "prefer", "a", "more", "casual,relaxed,service.", "i", "want", "to", "see", "the", "staffs", "personality,humour,warmth,relaxed", "conviviality,", "not", "just", "their", "trained", "efficiency", ".", "--yep,maybe", "it's", "just", "me.", "though", "the", "breakfast", "was", "fine", ",", "it", "wasnt", "as", "extensive", "as", "other", "hotels", "we", "stayed", "at", "-", "i", "think", "the", "hotel", "can", "do", "better", "than", "the", "washed", "out", "juices", "it", "offered", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "staff", "so", "friendly", "and", "helpful", ",", "place", "to", "lock", "your", "stuff", "away", "and", "hairdryer", "in", "bathroom", ".", "wifi", "pretty", "good", "too", "." ]

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[ "location", "good", ",", "clean,", "match", "with", "photo", "." ]

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[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "very", "happy", "with", "stay", ".", "warm", "welcome", "by", "family,", "great", "facilities", "and", "lovely", "breakfast", "served", "every", "morning", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "O", "O" ]

[ "the", "location", "is", "perfect", ".", "near", "many", "good", "restaurants", "and", "a", "fish", "market", "with", "great", "seafood", ".", "the", "rooms", "are", "nice", ".", "we", "had", "the", "2", "bed", "room", "suite,", "which", "is", "perfect", "for", "our", "family", "and", "grandparents", "and", "babies", ".", "they", "even", "provided", "a", "baby", "bed", "for", "our", "2", "babies", "which", "was", "very", "nice", ".", "breakfast", "and", "dinner", "was", "very", "good", ".", "the", "spa", "is", "very", "good,", "highly", "recommend", "to", "take", "the", "room", "including", "the", "spa", "treatments", ".", "first", "hotel", "in", "vietnam", "that", "has", "many", "elevators", "to", "go", "up", "and", "down", ",", "unlike", "many", "other", "vietnamese", "hotels", "that", "only", "have", "2", "or", "3,", "which", "is", "annoying", "as", "hell", ".", "the", "rooftop", "here", "is", "breathtaking", ".", "especially", "with", "sunset", ".", "nothing" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "B-service", "I-service", "I-service" ]

[ "very", "modern", "and", "clean", "limited", "breakfast", "opportunities" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty" ]

[ "location", "was", "great,", "away", "from", "the", "main", "road,", "so", "no", "traffic", "noise", "plenty", "cheap", "local", "places", "to", "eat", "along", "the", "main", "street,", "as", "you", "come", "out", "of", "the", "guesthouse", ",", "great", "communal", "areas", "above", "&", "at", "the", "side", "of", "the", "reception,", "with", "a", "bar", "&", "cafe", ",", "not", "a", "fan", "of", "touristy", "stuff,", "so", "it", "was", "great", "to", "rent", "a", "good", "motorbike", "from", "the", "guesthouse", "&", "explore", "the", "island", "for", "3x", "days,", "well", "worth", "doing", "if", "you", "wanna", "see", "the", "\"real\"", "markets", "walk", "down", "to", "the", "night", "market", "area", "&", "go", "over", "the", "bridge,", "that", "is", "where", "the", "\"real\"", "phu", "quoc", "is,", "well", "worth", "exploring", "that", "area,", "which", "is", "not", "that", "far", "of", "a", "walk", "from", "the", "guesthouse", "i", "would", "certainly", "recommend", "this", "guesthouse" ]

[ "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "breakfast", "was", "good", ".", "location", "is", "convenient", "to", "move", "around", "the", "city", "and", "to", "the", "beach", "is", "not", "far", "just", "5", "mins", "walk", ".", "the", "staffs", "are", "very", "helpful", "and", "friendly", ".", "it", "is", "worth", "to", "choose", "this", "hotel", "for", "my", "holiday", ".", "️", "the", "carpet", "is", "old", "and", "not", "clean", ".", "i", "think", "house", "keeping", "didn't", "vacuum", "the", "carpet", "i", "saw", "a", "lot", "of", "hair", "on", "the", "carpet", "." ]

[ "B-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience" ]

[ "all", "good", "generally", ".", "i", "asked", "for", "a", "quiet", "room", "and", "they", "put", "me", "in", "a", "room", "by", "the", "busy", "road", ".", "the", "room", "was", "nice,", "the", "poo", "was", "nice", ".", "staff", "good", ".", "the", "breakfast", "was", "good", "but", "no", "pastries", "as", "shown", "in", "pictures", ".", "breakfast", "was", "not", "the", "same", "as", "the", "pics", ".", "but", "generally", "good", ".", "traffic", "noise" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "location", "is", "great", ".", "the", "staff", "are", "very", "friendly", ".", "new", "hotel", "which", "still", "has", "a", "few", "things", "to", "fix", "but", "nothing", "major", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O" ]

[ "our", "stay", "at", "soleil", "was", "amazing", "!", "the", "room", "was", "beautifully", "presented", "and", "as", "the", "photos", "represents", ".", "above", "all", "we", "found", "the", "staff", "that", "worked", "at", "this", "hotel", "to", "be", "some", "of", "the", "most", "attentive,", "generous", "and", "accommodating", "that", "i", "have", "experienced", "before", ".", "from", "booking", "excursions,", "restaurants,", "providing", "local", "advise", "on", "things", "to", "see", "and", "even", "helping", "me", "celebrate", "my", "birthday,", "sandy", "and", "the", "whole", "team", "were", "extraordinary", ".", "nothing", "!" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "O", "O" ]

[ "just", "what", "we", "needed", ".", "wanted", "something", "just", "outside", "the", "busy", "old", "quarter,", "this", "was", "perfect", ".", "clean", "room", ",", "friendly", "staff", ".", "perfect" ]

[ "B-service", "I-service", "I-service", "I-service" ]

[ "friendly", "and", "helpful", "stuff" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "aircon", "not", "working,", "drain", "blocked", ".", "free", "standing", "bath", "safety", "risk", "hitting", "your", "feet.", "noisy", "repairs", "starting", "0630", "am" ]

[ "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O" ]

[ "first", "of", "all,", "i", "am", "very", "pleased", "with", "the", "work", "of", "the", "guy", "behind", "the", "reception,", "galdan", ".", "he", "is", "very", "responsive", "and", "helpful", ".", "the", "rooms", "are", "good", "and", "clean", ".", "restrooms", "are", "also", "ok", ".", "the", "location", "is", "just", "great,", "in", "the", "heart", "of", "the", "city", ".", "this", "is", "a", "great", "option", "for", "the", "price", ".", "-" ]

[ "B-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity" ]

[ "everything", "was", "clean", "and", "very", "well", "located" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "location", "close", "to", "airport", ".", "nice", "shower", ".", "wifi", "was", "not", "great", ".", "also", "there", "is", "tl", "light", "so", "not", "really", "nice", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "location", "is", "stunning", "and", "the", "staff", "were", "very", "helpful", ".", "the", "herbal", "bath", "was", "indulgent", ".", "i", "would", "definitely", "recommend", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O" ]

[ "super", "nice", "and", "clean", "bungalows", ".", "helpful", "and", "friendly", "hosts", ".", "a", "bit", "outside", "of", "town,", "but", "perfect", "with", "motorbike", "or", "bicycle", ".", "nothing" ]

[ "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "O" ]

[ "excellent", "facilities", ",", "everything", "was", "top", "notch,", "excellently", "maintained", "and", "kept", ",", "excellent", "value", "nothing" ]

[ "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "die", "lage", "the", "room", "was", "very", "smelly", "and", "not", "clean", "at", "all", ".", "it", "felt", "a", "little", "bit", "disgusting" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "O" ]

[ "nice", "small", "hotel", "in", "good", "location", ".", "great", "breakfast", ".", "staff", "were", "fantastic", ".", "nothing" ]

[ "B-amenity", "O", "B-facility", "I-facility", "I-facility" ]

[ "location", ",", "cleanliness", "good", "quality" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "property", "is", "lovely", "and", "located", "in", "an", "ideal", "location", "however,", "it", "is", "the", "hosts,", "flower", "and", "robert,", "that", "make", "this", "property!", "they", "are", "both", "so", "friendly", "and", "helpful", ",", "it", "is", "a", "true", "pleasure", "to", "stay", "here", ".", "i", "will", "definitely", "stay", "here", "again", "when", "i", "return", "to", "hoi", "an." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "hotel", "is", "located", "in", "the", "old", "town", "so", "you", "can", "just", "stroll", "around", "and", "don’t", "need", "any", "kind", "or", "transport", ".", "everything", "is", "within", "walking", "distance", ".", "there", "some", "cafes", "and", "restaurants", "around", "as", "well", ".", "staff", "is", "very", "welcoming", "and", "friendly", ".", "the", "rooms", "are", "nice,", "the", "beds", "comfortable", "and", "everything", "is", "very", "clean", "." ]

[ "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "O", "O", "O" ]

[ "everything.", "first:", "the", "outstanding", "quality", "of", "service", "provided", "by", "every", "staff", "member,", "specially", "phoebe", "and", "alice", "at", "the", "front", "desk", "who", "took", "care", "of", "every", "single", "need", "and", "question", "i", "had", "making", "all", "the", "arrangements", "and", "my", "overall", "stay", "so", "easy", "and", "seamless", ".", "then,", "i", "loved", "how", "comfortable", "my", "room", "and", "bed", "were", ",", "how", "delicious", "breakfast", "with", "a", "view", "was", "and", "how", "conveniently", "located", "it", "is", ".", "i", "absolutely", "adored", "this", "place", ".", "the", "incredible", "amount", "of", "value", "you", "get", "for", "your", "money", "is", "amazing", ".", "200%", "recommended", "nothing.", "loved", "everything." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "customer", "service", "talk", "not", "nice", "your", "guy", "should", "warning", "customers", "service" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service" ]

[ "very", "close", "to", "citadel", ",", "lovely", "staff,", "safe", "premises", ",", "cheap", "beer" ]

[ "B-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding" ]

[ "room", "was", "clean", "restaurant", "was", "closed", ",", "pool", "was", "drained", "and", "this", "was", "not", "specified", "before", "booking" ]

[ "B-amenity", "O", "B-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "location", ",", "staff", ".", "standard", "room", "a", "bit", "small", "." ]

[ "B-experience", "I-experience", "I-experience", "O" ]

[ "everything", "was", "amazing", "!" ]

[ "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "2nd", "time", "going", "back", "everything", "is", "great", "manager", "canh", "is", "friendly", "and", "hospitable", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "staff", "were", "incredibly", "welcoming", "and", "helpful", ".", "the", "room", "was", "lovely", "and", "the", "views", "from", "the", "poolside", "were", "amazing", "." ]

[ "O", "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding" ]

[ "such", "an", "amazing", "hostel", "!", "the", "owner", "ben", "is", "so", "involved", "in", "your", "stay,", "and", "gives", "a", "very", "personal", "feel", "to", "the", "hostel,", "as", "well", "as", "adding", "little", "touches", "which", "really", "go", "above", "and", "beyond", ".", "the", "staff", "here", "are", "all", "so", "friendly", "and", "it", "provides", "a", "lovely", "relaxed", "atmosphere", "to", "the", "experience", ".", "the", "view", "from", "the", "pool", "area", "is", "so", "beautiful", ",", "and", "the", "dorms", "themselves", "are", "large", "and", "comfortable", ".", "best", "hostel", "we", "have", "stayed", "at", "in", "vietnam", "so", "far" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "incredible", "place,", "beautiful", "area", "the", "apartment", "is", "in", "a", "perfect", "location", "close", "to", "everything", "with", "a", "gym", "and", "a", "swimming", "pool", "you", "can", "enjoy", "!", "host", "is", "a", "super", "host", "with", "all", "that", "means!", "super", "kind", "and", "responsive", "available", "to", "all", "the", "question", "and", "trying", "to", "help", "in", "any", "way", "he", "can", ".", "thank", "you", "for", "an", "amazing", "stay" ]

[ "B-experience", "I-experience", "O", "B-amenity", "I-amenity", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "cheap", "price", ",", "good", "location", ".", "even", "though", "they", "don't", "prepare", "towels", ",", "it's", "possible", "to", "buy", "one", "if", "needed", ".", "very", "small", "space", "with", "many", "people", "inside", "it,", "no", "lobby", "space", "or", "so", "to", "spend", "time", "outside", "of", "the", "capsule-style", "bed", ".", "good", "enough", "for", "1-2nights,", "but", "personally", "can't", "imagine", "staying", "longer", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "very", "good", "location.", "lots", "of", "shops", "and", "restaurants", "to", "choose", "from", "." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "hotel", "was", "clean", ".", "comfortable", "beds", "in", "a", "quiet", "location", ".", "approximately", "5", "min", "walk", "to", "the", "beach", "front", ".", "good", "selection", "for", "breakfast", ".", "does", "say", "it", "comes", "with", "a", "balcony,", "but", "unfortunately,", "it's", "not", "big,", "and", "you", "can't", "sit", "out", "." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O" ]

[ "honestly", "one", "of", "the", "best", "and", "cleanest", "hostels", "i", "stayed", "at", "in", "vietnam", ".", "it‘s", "so", "clean,", "you", "get", "a", "towel", "and", "everyone", "is", "so", "nice!", "not", "a", "lot", "of", "international", "people", "there,", "mostly", "people", "from", "vietnam", ".", "for", "me,", "that", "was", "fine!" ]

[ "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "roof", "top", "pool", "and", "amazing", "breakfast", "short", "term", "garden", "maintenance", "made", "it", "harder", "to", "get", "to", "pool", "but", "nothing", "too", "bad", "really" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "located", "close", "to", "the", "beach", ".", "a", "big", "property", "with", "a", "large", "number", "of", "well", "laid", "out", "rooms", ".", "the", "staff", "were", "pleasant", "(albeit", "busy)", "due", "to", "size", "of", "property", ".", "close", "to", "everything", "and", "within", "walking", "distance", "of", "food", "and", "shops", "busy" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O" ]

[ "spectacular", "views,", "from", "the", "rooms", "and", "also", "from", "the", "lovely", "terrace", ".", "very", "helpful", "staff", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "O" ]

[ "nice", "room", "with", "2", "bathrooms", ".", "arrived", "early", "and", "they", "made", "us", "comfortable", "whilst", "waiting", "(could", "swimm,", "offered", "a", "welcome", "drink", "and", "had", "afternoon", "tea)", ".", "lovely", "breakfast", "and", "friendly", "staff", "-", "from", "reception/front", "office", "to", "hosts", ".", "very", "helpful", "and", "observant", ".", "location", "perfect", "!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "host", "family", "is", "super", "nice", ",", "the", "bunkbed", "was", "private", "and", "quite", "clean", ",", "good", "location", ".", "the", "toilet", "are", "old", "not", "clean,", "the", "shower", "was", "not", "working", "probably", "." ]

[ "B-facility", "I-facility", "O", "B-service", "O", "B-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "beautiful", "rooms", "and", "wonderful", ",", "quiet", "location", "!", "all", "was", "superb", ":)", "the", "toilet", "inside", "the", "shower" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-experience", "I-experience" ]

[ "good", "location", "close", "to", "the", "waterfalls", "nice", "people" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O" ]

[ "really", "friendly", "and", "helpful", "staff", ".", "spacious,", "clean", "and", "comfortable", "room", ".", "the", "pool", "was", "great", "also", ".", "breakfast", "was", "nice", ".", "located", "in", "a", "nice", "quiet", "street", "not", "far", "from", "the", "old", "town", ".", "nothing,", "it", "was", "all", "good." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "location", "is", "spot-on,", "just", "a", "short", "walk", "to", "the", "area", "with", "cafés", "and", "restaurants", ".", "therefore", "it", "is", "pretty", "quiet", "and", "you", "don't", "have", "outside", "noice", "from", "the", "bars", ".", "it", "is", "also", "not", "that", "far", "from", "the", "forbidden", "city", "and", "palace", ".", "furthermore", "the", "staff", "is", "very", "friendly", "!", "the", "beds", "are", "soft", "and", "comfortable", ",", "but", "a", "bit", "bumpy", ".", "we", "still", "had", "a", "good", "night", "sleep", "though", "!" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "the", "location", "was", "excellent", ".", "the", "breakfast", "was", "ok", "more", "choice", "of", "pastries", ".", "did", "not", "replenish", "the", "crosiants", "and", "coffee", "needs", "improvement", "the", "breakfast", "could’ve", "been", "better", ".", "staff", "here", "needs", "to", "clear", "things", "quicker" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "hotel", "is", "clean", "and", "well", "maintained", "the", "staff", "tries", "to", "helpplenty", "of", "local", "restaurants", "around", "the", "area", "and", "nice", "market", "there", "is", "a", "construction", "next", "door", "which", "was", "quite", "loud", "to", "the", "point", "that", "we", "wanted", "to", "cancel", "our", "stay", ".", "the", "management", "finally", "suggested", "moving", "us", "to", "the", "top", "floor,", "which", "was", "a", "good", "idea", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "it", "was", "close", "to", "ben", "thanh", "shower", "was", "small", "and", "water", "was", "weak" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "comfortable", "bed", "and", "pillows", ".", "and", "it's", "very", "accessible", ".", "the", "room", "is", "quite", "small", "but", "it's", "affordable", "and", "cozy", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O" ]

[ "our", "room", "was", "fantastic", "over", "looking", "ha", "long", "bay", ",", "it", "was", "huge", "with", "balconies", "on", "2", "sides", ".", "the", "bed", "was", "so", "comfortable", ".", "great", "location", "for", "us", ".", "there’s", "a", "market", "close", "by", "is", "worth", "a", "look", "for", "the", "vast", "array", "of", "foods", ".", "breakfast", "was", "poor", ":", "fried", "hot", "dogs", "with", "a", "fried", "egg", ".", "i", "think", "the", "young", "staff", "lacked", "direction", "from", "their", "management", ";", "things", "were", "a", "little", "hap", "hazard." ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "friendly", "and", "helpful", "owner", ".", "good", "located", ".", "good", "options", "for", "breakfast", "around", "the", "corner", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "hotel", "is", "in", "a", "good", "location", ".", "the", "breakfast", "and", "restaurant", "on", "open", "upper", "floor", "was", "nice", "and", "breakfast", "was", "excellent", ".", "room", "was", "a", "good", "size", ".", "staff", "friendly", "and", "helpful", ".", "airconditioner", "in", "room", "struggled", "to", "keep", "room", "cool", ".", "room", "could", "have", "been", "better", "cleaned", ".", "pool", "very", "small", "with", "limited", "sitting", "area", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "we", "stayed", "in", "this", "accommodation", "for", "4", "nights", "and", "we", "really", "enjoyed", "there", ".", "we", "had", "a", "family", "room", "which", "was", "spacious", "and", "cosy.", "everything", "was", "clean,", "the", "bathroom", "big", "enough", ".", "there", "is", "no", "bathtub", "or", "shower", "tub", "in", "the", "bathroom,", "but", "this", "is", "frequent", "and", "usual", "in", "vietnam", ".", "at", "first", "it", "was", "strange", "to", "us", "because", "hanoi", "was", "our", "first", "stop.", "breakfast", "was", "dilicious,", "you", "choose", "it", "from", "the", "menu.", "there", "is", "a", "variety", "of", "vietnamese", "and", "european", "kind", "of", "breakfast.", "coffee", "is", "free", "all", "the", "time", ".", "but", "the", "best", "thing", "about", "the", "friends", "inn", "and", "travel", "is", "their", "staff.", "they", "were", "so", "nice,", "hospitable,", "helpful.", "we", "really", "felt", "great,", "welcomed", "and", "safe", ".", "i", "would", "definitely", "recommend", "this", "accommodation", "because", "you", "have", "everything", "here", ";", "it", "is", "in", "the", "centre", ",", "there", "are", "nice", "and", "clean", "rooms", ",", "great", "staff", "and", "agency", "as", "well", "so", "you", "can", "organize", "some", "of", "your", "trips", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O" ]

[ "the", "room", "was", "exceptional", ",", "the", "staff", "were", "lovely", ",", "the", "area", "was", "reasonably", "quiet", ",", "the", "roof", "top", "pool", "was", "awesome", "to", "cool", "off", "in", "…", "everything", "was", "great", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "were", "lovely", "and", "very", "welcoming", "and", "allowed", "us", "to", "check", "in", "earlier", "than", "normal", ".", "they", "also", "allowed", "us", "to", "store", "our", "luggage", "on", "departure", "which", "was", "a", "great", "help", ".", "the", "hotel", "is", "also", "in", "a", "great", "location", ".", "the", "bathroom", "felt", "very", "dirty", "and", "there", "was", "mould", "on", "parts", "of", "the", "shower", "curtain", ".", "the", "toilet", "in", "the", "lobby", "area", "was", "also", "disgustingly", "dirty", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "the", "view", "on", "the", "river", "and", "the", "food", "cooked", "by", "mum", "was", "exceptional", ".", "staff", "were", "always", "attentive", ".", "i", "really", "enjoyed", "my", "relaxing", "stay", "here" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "we", "stayed", "one", "night", "only", "as", "we", "missed", "our", "flight.", "we", "wished", "we", "stayed", "a", "longer", "period", "!", "we", "love", "the", "neighbourhood.", "as", "it", "was", "within", "a", "local", "district", "and", "not", "too", "near", "the", "busy", "bui", "vien", "street", ".", "hotel", "was", "very", "local,", "and", "they", "value", "cleanlines", "alot", ".", "we", "had", "to", "wear", "slippers", "up", "our", "room", "and", "we", "really", "appreciate", "that!", "the", "room", "was", "big", "and", "it", "has", "a", "very", "nice", "cozy", "balcony", ".", "we", "love", "how", "there", "is", "also", "double", "doors", "at", "the", "balcony", "which", "really", "made", "the", "room", "sound", "proof", ".", "would", "really", "stay", "here", "the", "next", "time", "we", "come", "back", "to", "saigon", ".", "it", "was", "all", "good!", "nothing", "that", "we", "didnt", "like!" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "our", "stay", "at", "the", "asahi", "was", "very", "nice", ".", "duk", "and", "his", "family", "were", "very", "helpful", "and", "inviting", ".", "our", "room", "was", "lovely", "and", "clean", "and", "guite", "spacious", ".", "breakfast", "was", "good", ".", "the", "grounds", "were", "lovely", "and", "relaxing", ".", "we", "would", "recommend", "this", "homestay", "and", "would", "be", "happy", "to", "come", "and", "stay", "again", ".", "quiet", "but", "right", "in", "the", "hub", "of", "tam", "coc.", "wish", "the", "family", "a", "prosperous", "year", "with", "new", "guests", "from", "all", "over", "the", "world", "!!", "thank-you", "for", "a", "very", "lovely", "experience", "!!", "they", "also", "have", "a", "bathtub", "in", "room", "which", "was", "spotless,a", "treat", "from", "a", "daily", "shower", "!!", "friendly,", "clean", ",", "spacious", "rooms,", "bathtub,", "close", "to", "all", "the", "town", "had", "to", "offer", ".", "very", "quiet.", "just", "a", "very", "pleasant", "stay" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "excellent", "location", ",", "excellent", "and", "really", "supportive", "staff", ".", "great", "room", "cleaning", "service", "(", "daily", ").", "breakfast", "was", "also", "great", "with", "plenty", "of", "options", ",", "it", "was", "really", "great", "time", "to", "stay", "there", "tv", "service", "could", "be", "better" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O" ]

[ "the", "property", "was", "clean,", "comfortable", "and", "modern", ".", "nothing" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "great", "luxury", "hotel,", "it", "was", "our", "honeymoon", "and", "our", "room", "was", "really", "nicely", "decorated,", "amazing", "pool", "and", "complete", "gym" ]

[ "B-service", "I-service", "O", "B-facility", "O" ]

[ "nice", "staff", "and", "hotel", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O" ]

[ "very", "nice", "and", "comfortable", "apartment", "with", "lovely", "staff", "and", "perfect", "location" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O" ]

[ "rex", "and", "rose", "were", "great", "hosts", ".", "we", "stayed", "in", "the", "lodge", "furthest", "from", "the", "reception", "and", "it", "was", "great", ".", "really", "enjoyed", "the", "balcony", "with", "the", "iew", ".", "great", "place", "to", "chill", "on", "a", "night", ".", "a", "long", "taxi", "ride", "from", "sapa", "town", "but", "this", "place", "is", "great", "if", "you", "just", "want", "to", "explore", "and", "chill", "out", "on", "the", "night", ".", "nothing." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "had", "an", "amazing", "stay", ".", "we", "were", "there", "with", "our", "2", "year", "old", "so", "the", "large", "room", "and", "balcony", "plus", "the", "extra", "single", "bed", "made", "it", "really", "comfortable", ".", "amazing", "views", "from", "the", "balcony", "too.", "our", "room", "had", "glass", "cubes", "in", "the", "wall", "so", "at", "night", "the", "hallway", "light", "shone", "through", ".", "maybe", "adding", "a", "curtain", "to", "cover", "these", "at", "night", "would", "be", "great", "." ]

[ "B-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "friendly", "staff", "!", "they", "have", "decent", "amount", "of", "english", "proficiency", ".", "we", "had", "a", "room", "where", "the", "window", "view", "wasn't", "that", "interesting" ]

[ "B-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "comfortable", "stay", ",", "unfortunately", "i", "was", "under", "the", "weather,", "but", "it", "was", "a", "comfortable", "place", "to", "nurse", "myself", "back", "to", "health", ".", "staff", "and", "pool", "were", "v", "nice", ",", "wished", "i", "was", "able", "to", "be", "more", "social", "!", "would", "stay", "again", "if", "in", "town", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O" ]

[ "location", "was", "great", "...", "walking", "distance", "to", "district", "1", "!", "apartment", "was", "clean", ",", "decorated", "nicely", "and", "had", "everything", "you", "need", ".", "host", "was", "easy", "to", "work", "with", "and", "even", "offered", "us", "a", "earlier", "check", "in", ".", "it", "was", "very", "spacious", "for", "a", "family", "with", "2", "kids", ".", "we", "were", "able", "to", "cook", "our", "own", "meals", "in", "the", "kitchen", ".", "it", "had", "several", "convenience", "stores,", "and", "places", "to", "eat", "nearby", ".", "nope" ]

[ "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "clean,", "comfortable", "rooms", ";", "helpful", "staff", "&", "an", "incredible", "rooftop", "pool", ".", "would", "recommend", "for", "a", "little", "bit", "of", "luxury", "when", "in", "hcmc", "!", "rooftop", "pool", "could", "stay", "open", "later" ]