Datasets:

hts98

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hostel_HOS

like 0

[ "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "nice", "place", "and", "clean", "and", "comfortable", "room", ".", "location", "close", "to", "the", "beach", "and", "food", "halls", "." ]

[ "B-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O" ]

[ "great", "lokation", ",", "good", "parking", ",", "nice", "breakfast", ",", "great", "staff", ".", "the", "room", "is", "a", "bit", "small", "and", "the", "hotel", "is", "not", "very", "new", ",", "wich", "shows…" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "it", "has", "an", "elevator", "(that’s", "a", "plus", "in", "asia).", "really", "good", "location", ".", "some", "people", "from", "the", "staff", "started", "making", "noises", "at", "8am", ".", "noisy", "hotel", ".", "really", "hard", "to", "communicate", "as", "pretty", "much", "no", "one", "speak", "more", "than", "the", "most", "basic", "english", "but", "that’s", "like", "that", "in", "the", "whole", "country." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O" ]

[ "the", "hotel", "allowed", "us", "to", "check-in", "early", ".", "clean", "rooms", ",", "good", "breakfast", ".", "really", "value", "for", "money", ".", "nothing.", "all", "good" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "was", "very", "helpful", "and", "nice", ".", "breakfast", "was", "varied", "and", "delicious", ".", "the", "location", "is", "perfect", ".", "room", "was", "clean", ".", "my", "room", "had", "no", "window", "to", "the", "exterior", ",", "it", "was", "to", "an", "interior", "patio", "where", "you", "can", "hear", "a", "noisy", "neighbor", ".", "from", "the", "pictures", "i", "thought", "the", "shower", "was", "separated,", "but", "was", "actually", "on", "the", "toilet", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "location", "provided", "a", "view", "of", "the", "fishing", "boats", "and", "lady", "buddha", "in", "the", "distance", ".", "staff", "were", "very", "good", ".", "did", "not", "expect", "to", "see", "the", "smog", "hanging", "over", "the", "city", "which", "has", "nothing", "to", "do", "with", "the", "hotel,", "but", "did", "not", "expect", "it", "at", "the", "beach." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "we", "loved", "our", "stay", "at", "carillon", "!", "it's", "a", "really", "beautiful", "hotel", "with", "a", "great", "location", "in", "the", "old", "quarter", ".", "the", "staff", "were", "super", "helpful,", "full", "of", "great", "information,", "and", "happy", "to", "help", "with", "anything", "at", "all", "(booking", "onward", "travel,", "sorting", "taxis,", "etc.).", "breakfast", "was", "quite", "good", "and", "lovely", "to", "have", "it", "on", "the", "top", "floor", ".", "our", "room", "was", "fantastic", "-", "the", "bed", "was", "huge", "which", "is", "important", "to", "us", "as", "we", "shared", "it", "with", "our", "four", "year", "old", ".", "there", "wasn't", "anything", "we", "didn't", "like", "!" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "beautiful", "place", "with", "fantastic", "scenery" ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience" ]

[ "the", "location", "is", "good", ",", "there", "are", "not", "many", "breakfast", "options", ",", "the", "omelette", "requires", "communication", "with", "the", "waiter", ",", "and", "the", "staff", "are", "very", "polite", "there's", "too", "much", "music", "downstairs", ".", "it's", "a", "bit", "noisy", "at", "night" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "very", "modern", "and", "comfortable", "with", "great", "spa", "bath", "if", "you", "wish", ",", "nice", "big", "tv", "with", "netflix", ",", "look", "there", "is", "no", "breakfast", "but", "it", "is", "a", "great", "area", "with", "loads", "of", "fantastic", "cheap", "eaterys", "close", "by,", "cheap", "as", "banh", "mi", "which", "is", "a", "great", "breakfast", "staple", ".", "nice", "lake", "at", "the", "end", "of", "the", "street", "with", "great", "coffee", "shops", "on", "the", "opposite", "side", ".", "great", "to", "support", "the", "local", "venues", "and", "get", "away", "from", "the", "touristy", "hot", "spots", ".", "i", "thoroughly", "recommend", "this", "hotel", "and", "can't", "believe", "it", "isn't", "at", "least", "4", "stars", ".", "it", "is", "a", "little", "away", "from", "the", "main", "area", "but", "if", "you", "don't", "mind", "riding", "a", "scooter", "and", "really", "getting", "lost", "in", "the", "city", "and", "realising", "how", "much", "that", "has", "to", "offer", "or", "catching", "a", "grab", "taxi", "it", "is", "really", "worth", "while", ".", "if", "you", "stay", "right", "in", "the", "main", "area", "you", "don't", "get", "the", "full", "experience", "of", "hanoi", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "O" ]

[ "perfect", "location,", "close", "to", "the", "beach", "and", "supermarket", ".", "motor", "bike", "rental", "and", "tickets", "are", "provided", "with", "superb", "service", ".", "room", "is", "spacious", "and", "very", "clean", ".", "highly", "recommend", "nothing" ]

[ "B-facility", "O", "B-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "spacious", ",", "good", "location", "very", "old,", "not", "well-maintained", ",", "many", "electronic", "appliances", "are", "not", "working", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "property", "has", "incredibly", "beautiful", "views", "and", "is", "nicely", "set", "up", ".", "a", "lot", "of", "love", "and", "care", "is", "put", "into", "the", "gardens,", "which", "are", "full", "of", "life", "and", "colour", ".", "our", "corner", "room", "had", "gorgeous", "views", "with", "2", "large", "windows", "overlooking", "the", "valley", ".", "room", "was", "clean", "and", "well", "set", "up", ".", "duc", "is", "a", "gentle,", "kind", "and", "reliable", "host", ".", "he", "was", "extremely", "helpful", "with", "arranging", "transportation", "for", "us,", "and", "giving", "us", "tips", "about", "the", "area", ".", "the", "team", "on", "the", "property", "were", "all", "very", "friendly", "and", "kind", ".", "we", "had", "a", "great", "time", "and", "would", "highly", "recommend", "d&d", "to", "any", "travelers", "visiting", "sapa", ".", "wish", "we", "could", "have", "stayed", "for", "more", "than", "2", "nights", "!" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O" ]

[ "good", "location", ",", "friendly", "staff", ",", "comfortable", "rooms,", "very", "clean", ",", "good", "restaurant", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "we", "like", "the", "villa", "with", "direct", "access", "to", "the", "beach", "the", "room", "on", "the", "ground", "floor", "that", "is", "separated", "from", "the", "main", "building" ]

[ "B-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "cuisine", ".", "tommy", "is", "the", "cruise", "manager", "and", "lam", "is", "our", "tour", "guide", ".", "very", "attentive", "and", "informative", ".", "na" ]

[ "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-experience", "I-experience", "I-experience", "I-experience" ]

[ "great", "location", "and", "nice", "modern", "well", "equipped", "rooms", "noisy", "in", "the", "mornings" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty" ]

[ "tien", "tien", "was", "very", "helpful", "..", "we", "enjoy", "our", "stay", "there", "..", "he", "helped", "us", "a", "lot", "..", "recommended" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "very", "helpful", "staff,", "organised", "day", "trip", "for", "us", "bathroom", "is", "like", "a", "wet", "room,", "no", "curtain", "for", "shower", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "we", "stayed", "at", "the", "three-bedroom", "executive", "suite,", "the", "room", "was", "clean", "and", "comfortable", ".", "the", "view", "is", "also", "good", ".", "overall", "the", "hotel", "facilities", "are", "of", "good", "standard", "and", "clean", ".", "the", "staff", "was", "helpful", "and", "polite", ".", "the", "breakfast", "was", "also", "fine,", "good", "value", "for", "money", ".", "the", "food", "from", "the", "restaurant", "was", "disappointing", ".", "i", "recommend", "going", "out", "to", "eat", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "good", "services,", "receptionist", "named", "như", "is", "very", "friendly", "and", "thoughtful", ".", "i", "will", "come", "back", "once", "visiting", "ha", "tien", "again", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "views", "and", "privacy", ".", "the", "cost", "of", "transportation", "from", "resort", "to", "places", "of", "shopping,", "dining,", "beaches", "and", "activities", "for", "family", ".", "the", "resorts", "private", "beach", "can't", "go", "in", "because", "of", "bad", "weather", "." ]

[ "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "everything", "was", "great.", "the", "staff", "were", "always", "willing", "to", "help", "and", "the", "breakfast", "was", "amazing", "(the", "best", "we", "have", "had", "in", "vietnam", "so", "far).", "thank", "you" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "very", "friendly", "staff", "that", "makes", "you", "feel", "welcome", "!", "relaxing", "pool", "and", "very", "clean", "facilities", "with", "excellent", "service", "during", "our", "stay", ".", "location", "is", "great,", "close", "to", "the", "main", "restaurant", "street", "but", "without", "the", "noise", ".", "strong", "wifi", "and", "ability", "to", "rent", "bikes/motorbikes", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility" ]

[ "near", "the", "center", ",", "room", "and", "bed", "comfortable", ",", "hostel", "staff", "very", "helpful", "and", "friendly", "locked", "space", "for", "backpack", "on", "the", "floor", "(once", "removed", "from", "the", "floor", "all", "the", "things", "were", "dirty)", "restroom", "too", "tiny" ]

[ "O", "O", "O", "O", "O", "O" ]

[ "wifi", "/", "cross", "room", "noise", "distancing" ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "room", "is", "what", "i", "have", "expected", ".", "room", "is", "big", "and", "we", "have", "the", "sea", "view", "that", "is", "very", "nice", ".", "stayed", "on", "the", "high", "floor,", "sun", "rise", "is", "great", ".", "breakfast", "is", "ok", "not", "so", "bad", ".", "rooftop", "bar", "is", "nice", "for", "evening", "chill", "along", "with", "the", "cocktail", "is", "nice", "too", ".", "some", "of", "the", "staffs", "cannot", "speak", "english", "much", "and", "its", "hard", "for", "us", "to", "communicate", "but", "there", "is", "some", "staff", "that", "can", "support", ".", "the", "door", "of", "our", "bath", "is", "broken", "and", "i", "got", "locked", "in", "but", "we", "have", "inform", "the", "hotel", "staff", "the", "next", "day." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "hotel's", "room", "is", "clean", "and", "comfortable", ".", "staff", "are", "friendly", ".", "there", "is", "a", "sewing", "kid", "at", "washing", "basin", "which", "is", "very", "thoughtful", "to", "me", ".", "it", "is", "located", "in", "alleys", "which", "most", "of", "transfer", "transports", "are", "unable", "to", "enter", "beside", "taxi", ".", "have", "to", "walk", "to", "the", "main", "road", "about", "5", "mins", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O" ]

[ "the", "room", "was", "nice,", "large", "and", "clean,", "the", "bed", "was", "comfortable", ".", "good", "location", "close", "to", "mua", "caves", "and", "trang", "an", ".", "nice", "place,", "nature", "feels", "like", "in", "the", "forest,", "very", "good", "for", "relaxing", ".", "no", "problem" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "breakfast", "meal", "is", "delicious", "for", "a", "3*", "hotel", ".", "good", "location", "with", "beautiful", "mountain", "view", ".", "hotel", "staff", "always", "support", ".", "some", "of", "bathrooms", "are", "narrow", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O" ]

[ "very", "friendly", "and", "helpful", "people", ".", "the", "homestay", "is", "a", "bit", "far", "out", ".", "but", "for", "that", "you", "can", "enjoy", "the", "tranquility", ".", "they", "serve", "breakfast", "and", "lunch/supper", ".", "it", "is", "possible", "to", "hire", "a", "motorbike", "and", "the", "surrounding", "area", "is", "quickly", "explored", ".", "they", "also", "arrange", "transportation", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "O", "O", "O" ]

[ "beautiful", "property", "amidst", "nature", ".", "good", "coconut", "coffee", ".", "cute", "stay" ]

[ "B-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-service", "I-service", "I-service", "O", "O" ]

[ "great", "location", ";", "really", "warm", "attentive", "helpful", "staff", ";", "nice", "rooftop", "pool", "(lifesaver", "in", "the", "summer", "heat);", "good", "value.", "very", "good", "breakfast", ".", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "O" ]

[ "when", "we", "arrived", "we", "were", "greeted", "in", "a", "super", "friendly", "manner", "by", "lucy", ".", "she", "showed", "us", "on", "there", "own", "created", "map", "what", "to", "do", "in", "hoi", "an,", "like", "where", "to", "eat", "and", "which", "activities", "we", "can", "do", ".", "the", "room", "was", "clean", "and", "comfortable", ".", "they", "have", "everything", "what", "you", "need,", "especially", "they", "had", "a", "lot", "of", "shampoos", ".", "the", "pool", "was", "very", "nice", "and", "we", "had", "a", "balcony", ".", "the", "location", "is", "the", "best", "for", "walking", "in", "the", "town,", "but", "it's", "also", "not", "far", "to", "the", "beach", "with", "a", "bicycle", ".", "the", "hotel", "has", "a", "lot", "of", "charm", "which", "fits", "perfectly", "to", "hoi", "an", ".", "if", "we", "had", "more", "time", "we", "would", "have", "stayed", "longer", ".", "even", "after", "we", "checked", "out", "lucy", "helped", "us", "with", "everything.", "nothing,", "everything", "was", "fine", "!" ]

[ "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "liked", "the", "staff", "was", "really", "professional", "and", "went", "beyond", "their", "way", "to", "help", "us", "out", ".", "we", "had", "forgotten", "our", "medicine", "pouch", "in", "the", "room", "after", "checking", "out.", "they", "got", "in", "touch", "with", "us", "quickly", "and", "then", "couriered", "it", "to", "us", "at", "our", "next", "hotel", ".", "they", "did", "this", "promptly", "and", "kept", "us", "posted", "throughout", ".", "they", "even", "helped", "organise", "a", "bike", "for", "us", "while", "we", "were", "there", ".", "the", "decor", "of", "the", "room", "and", "the", "hotel", "in", "general", "was", "very", "nice", "!", "they", "have", "used", "natural", "materials", "in", "a", "very", "pleasing", "and", "balanced", "way", ".", "the", "tea", "set", "that", "they", "provided", "in", "the", "room", "was", "exceptional", "–", "it", "came", "with", "loose", "leaf", "tea,", "a", "kettle", "with", "a", "built-in", "sieve", "and", "two", "beautiful", "ceramic", "cups", ".", "we", "had", "a", "lovely", "view", "of", "the", "emerging", "skyline", "in", "the", "vibrant", "city", "of", "da", "nang", ".", "the", "room", "had", "a", "balcony", "and", "natural", "light", "coming", "in", "from", "2", "directions.", "the", "location", "is", "convenient", ".", "it's", "in", "the", "heart", "of", "the", "city", "–", "just", "10-15", "minutes", "from", "any", "other", "part", "of", "the", "city", "including", "the", "airport", "!" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service" ]

[ "the", "staff", "members", "were", "great" ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "we", "spend", "one", "day", "and", "it", "was", "good", "." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "one", "of", "the", "best", "hostels", "i’ve", "stayed", "in", ".", "the", "staff", "are", "amazing", "and", "are", "so", "so", "helpful", ".", "it’s", "in", "the", "middle", "of", "district", "1", "as", "well", "and", "is", "so", "close", "to", "all", "the", "major", "museums", "and", "party", "street" ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "little", "cozy", "hotel", "not", "far", "from", "the", "lake.", "the", "staff", "is", "nice", "and", "helpful", ",", "and", "the", "two", "dogs", "at", "the", "reception", "are", "very", "cute", ".", "the", "room", "is", "big", "enough", "for", "two", "people", "and", "very", "quiet", ".", "not", "enough", "light", "for", "the", "makeup", ".", "there", "is", "a", "nice", "coffee", "shop", "on", "the", "first", "floor", "with", "good", "coffee", ",", "but", "there", "was", "no", "baked", "goods", "while", "we", "were", "staying", "at", "the", "hotel", "." ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "staffs", "were", "really", "nice", ",", "wonderful", "view", "from", "the", "swimming", "pool/bar", "on", "the", "rooftop", "daily", "cleaning", "was", "done", "really", "approximatively", ".", "my", "hair", "were", "on", "the", "floor", "still." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "were", "very", "good", ".", "nó", "hot", "water", "in", "the", "bathroom", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "staff", "was", "really", "friendly", "and", "the", "location", "was", "close", "to", "the", "beach", ".", "the", "rooms", "and", "the", "hotel", "looked", "a", "bit", "run", "down", ".", "not", "as", "clean", "as", "i", "expected", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O" ]

[ "the", "place", "is", "super", "nice", "with", "the", "beautiful", "garden", "and", "lagoon", "nearby,", "the", "coffees", "are", "great,", "the", "accommodation", "is", "cozy", "and", "the", "staff", "is", "really", "kind", "!", "one", "of", "our", "best", "stay", "in", "vietnam", "mosquitos" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "rooftop", "pools", "had", "beautiful", "views", "and", "never", "seemed", "busy", ".", "the", "staff", "went", "above", "and", "beyond", "to", "help", "with", "everything", ".", "they", "wouldn’t", "even", "let", "me", "walk", "to", "the", "taxi", "in", "the", "rain", "without", "helping", "with", "an", "umbrella", ".", "the", "gym", "wasn’t", "in", "working", "order", ".", "treadmills", "without", "cables/broken", "machines", "." ]

[ "O", "O", "O", "B-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "loved", "this", "hotel!", "amazing", "customer", "service", ",", "location", "and", "really", "comfortable", "room", ".", "i", "was", "just", "blown", "away", "by", "the", "friendly", "and", "intelligent", "vietnamese", "customer", "service" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "rooms", "were", "clean", "and", "spacious", ".", "hot", "water", "was", "great", ".", "the", "hosts", "were", "very", "friendly", "and", "happy", "to", "sit", "and", "chat", ".", "we", "had", "a", "delicious", "omlette", "for", "breakfast", ".", "location", "is", "tucked", "down", "a", "quiet", "street,", "a", "1", "minute", "walk", "to", "the", "main", "street", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility" ]

[ "just", "wonderful", "mountain", "view", "and", "good", "bed", "more", "towels", "please" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "room", "is", "apacious,", "luxury,", "comfortable", "with", "very", "nice", "balcony", "that", "offers", "panoramic", "sea", "view", ".", "we", "enjoyed", "delicious", "food", "and", "high-quality", "of", "services", "in", "all", "aspects", ".", "i", "have", "to", "mention", "that", "mr.", "harry", "has", "provided", "valuable", "information", "and", "assistance", "very", "well", "from", "the", "start", "of", "booking", "the", "cruise", ".", "all", "such", "made", "our", "trip", "to", "ha", "long", "bay", "wonderful", "and", "unforgetable", ".", "thanks", "all", "staff", "of", "the", "le", "journey", "cruise" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "rooms", "facing", "the", "river", "are", "lovely,", "they", "are", "bright", "and", "spacious", ".", "the", "staff", "are", "wonderful,", "always", "available", "to", "help", "or", "assist", "with", "most", "requests", ".", "the", "breakfast", "options", "were", "a", "bit", "basic", ".", "we", "weren't", "really", "too", "impressed", "by", "the", "food", "and", "decided", "to", "eat", "outside", "of", "the", "hotel", "for", "all", "meals", ".", "the", "rooms", "on", "the", "city", "side", "are", "quite", "dark", "and", "damp." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "facilities", "are", "quite", "new", "and", "beautiful", ".", "staffs", "are", "so", "nice", "and", "friendly", "and", "bring", "up", "good", "service", ".", "checkin", "time", "and", "go", "out/return", "time", "is", "flexible", ".", "there", "is", "also", "motorbike", "rental", "service", ".", "firstly,", "i", "booked", "4", "sea", "view", "room", "but", "we", "can't", "see", "any", "piece", "of", "sea", "here.", "i", "asked", "one", "staff", "about", "it", "but", "the", "answer", "is", "just", "let", "me", "check.", "i", "wouldn't", "be", "upset", "if", "it", "didn't", "claimed", "as", "'beachfront'", "and", "'sea", "view'.secondly,", "the", "soundproofing", "system", "is", "very", "poor.", "i", "can", "hear", "everything", "from", "the", "next", "room", "and", "the", "hall's", "conversations", ".", "thirdly,", "the", "hotel", "claimed", "itself", "as", "4-star", "service", "but", "the", "service", "is", "quite", "more", "like", "3-star", ".", "shampoo", "and", "shower", "gel", "are", "outdated", ".", "and", "the", "hotel", "also", "claimed", "as", "beachfront", "but", "it", "wasn't.", "more", "like", "500m", "from", "the", "beach", ".", "you", "can", "see", "its", "location", "on", "google", "maps.", "and", "the", "lacking", "of", "some", "important", "stuffs", "here", ",", "for", "example", "it", "doesn't", "have", "\"do", "not", "disturb\"", "sign", "outside", "the", "room", "door.", "the", "cleaning", "staff", "knocked", "on", "my", "door", "in", "the", "morning", "and", "disturbed", "my", "sleep", ".", "i'm", "not", "sure", "if", "the", "water", "is", "clean", "but", "3/8", "persons", "in", "my", "group", "got", "itchy", "after", "shower", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "O", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "many", "things", "i", "like", "here", ",", "1)", "location", ":", "its", "in", "the", "main", "old", "quarter", "where", "you", "get", "ample", "options", "of", "food,", "connectivity", "to", "any", "part", "of", "the", "city,", "lots", "of", "local", "markets,", "local", "food,", "shopping", "area", ".", "2)", "room", "service", ":", "everyday", "we", "got", "room", "service,", "hot", "water,", "ac,", "mini", "fridge", "working,", "tv", "working", "3)", "very", "polite", "receptionist,", "very", "humble,", "always", "there", "for", "support", "everyone", ".", "i", "like", "staying", "here", "️", "only", "thing", "is", "finding", "this", "hotel", "as", "hotel", "name", "is", "written", "in", "small", "template", "and", "main", "name", "is", "golden", "lotus", "hotel", "and", "spa", "." ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "fantastic", "facilities", ",", "housekeeping", "was", "really", "really", "good", "and", "front", "desk", "helpful", ".", "apartment", "was", "excellent", "few", "tables", "available", "for", "breakfast", ",", "i", "was", "also", "asked", "to", "sign", "the", "bit", "of", "paper", "for", "checking", "me", "off", "the", "buffet", "list", "twice", "while", "i", "had", "food", "in", "my", "mouth", ".", "its", "a", "good", "idea", "to", "let", "people", "finish", "their", "mouthful", "before", "asking", "these", "types", "of", "admin", "things." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "nice", "staff", "the", "driver", "they", "booked", "for", "our", "airport", "transfer" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "the", "woman", "who", "works", "the", "front", "desk", "and", "cafe,", "the", "woman", "who", "does", "it", "all", ",", "tram,", "she's", "fantastic.", "her", "smile", "brightens", "up", "a", "room", "and", "she", "went", "out", "of", "her", "way", "to", "make", "sure", "i", "always", "felt", "comfortable", "and", "taken", "care", "of", "whether", "it", "be", "a", "hot", "coffee,", "arranging", "a", "tour,", "or", "just", "being", "a", "kind", "human", "being", "and", "sharing", "a", "lovely", "conversation", ".", "she", "is", "an", "incredibly", "sweet", "hard", "worker", "and", "i", "would", "come", "visit", "again", "to", "see", "her", "again", ".", "the", "pool", "was", "also", "fantastic", ",", "the", "breakfast", "tasty", ",", "the", "chair", "hammocks", "very", "comfortable", ".", "the", "twin", "bunk", "room", "was", "great", "because", "i", "ended", "up", "befriending", "the", "other", "guest", "and", "we", "got", "along", "great.", "the", "bed", "was", "comfy", "and", "entire", "stay", "was", "well", "worth", "the", "money", "and", "very", "clean", "and", "comfortable", ".", "after", "a", "large", "rainstorm", "we", "did", "see", "an", "insect", "scurry", "in,", "but", "it", "was", "quickly", "and", "easily", "handled.", "also,", "there's", "no", "mirror", "in", "the", "twin", "bunk", "bed", "room", "which", "seemed", "odd", "but", "not", "the", "worst", "thing." ]

[ "B-service", "I-service", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "O" ]

[ "excellent", "staff", ",", "good", "breakfast", ",", "superb", "location", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "owners", "are", "more", "than", "amazing", ":", "1.", "they", "drove", "us", "to", "the", "train", "station", "for", "free", ",", "2.", "my", "friend", "and", "i", "had", "booked", "over", "different", "portals", "and", "it", "was", "30.", "000", "dong", "more", "for", "her", "and", "she", "did", "not", "have", "to", "pay", "that", "only", "because", "they", "didn’t", "want", "her", "to", "pay", "more", "than", "me", ",", "3.", "we", "forgot", "our", "ids", "at", "check", "out", "and", "they", "sent", "them", "via", "post", "to", "ho", "chi", "minh", "and", "da", "lat", "(separately)", "without", "asking", "for", "money", ".", "amazing", "people.", "breakfast", "was", "only", "egg", "with", "bread", "and", "super", "sweet", "jam", "but", "honestly", "it’s", "for", "free", "so", "who", "can", "complain", "." ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "i", "really", "liked", "my", "stay", "at", "lam", "vien", "homestay", "as", "it", "was", "quaint", "and", "really", "comfortable", ".", "i", "adored", "getting", "the", "chance", "to", "speak", "with", "owner", "and", "learn", "a", "little", "more", "about", "his", "and", "hue's", "history", ".", "plus,", "i", "arrived", "so", "early", "and", "they", "were", "more", "accomidating", "me", "as", "i", "rented", "a", "bike", "and", "joined", "one", "of", "the", "other", "travellers", "to", "journey", "together", ".", "my", "room", "was", "ideal,", "it", "was", "on", "the", "first", "floor", "and", "had", "easy", "access", "to", "the", "bathroom", "and", "privacy", "if", "wanted", ".", "breakfast", "and", "other", "things", "were", "available", "though", "i", "didn't", "partake", "as", "io", "have", "my", "own", "dietary", "means", "and", "wanted", "to", "see", "the", "city", "which", "is", "so", "full", "of", "history", "and", "excitement", ".", "i", "finally", "arrived", "late", "in", "the", "evening", "after", "consuming", "as", "much", "of", "the", "wonder", "that", "is", "hue", ".", "i", "came", "back", "to", "what", "was", "supreme", "quiet", "and", "excellent", "accommodation", "as", "i", "prepared", "myself", "some", "food", "and", "go", "the", "comfort", "and", "quiet", "of", "a", "evening", "left", "to", "my", "own", "devices", ".", "being", "close", "to", "both", "the", "north", "and", "south", "sides", "of", "hue", ",", "i", "went", "off", "to", "explore", "as", "i", "would", "leave", "reasonably", "early", "the", "next", "morning", "and", "was", "delighted", "to", "be", "so", "well", "placed", ".", "i", "really", "recommend", "this", "incredible", "homestay", "and", "encourage", "you", "to", "stay", "as", "long", "as", "you", "can", "because", "there", "is", "so", "much", "that", "makes", "hue", "ideal", "to", "travel", "and", "experience", ".", "thank", "you", "ever", "so", "much", "nothing,", "liked", "it", "all", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "staff", "are", "incredibly", "warm,", "friendly", "and", "helpful", "-", "always", "happy", "to", "assist", "and", "provide", "an", "excellent", "service", ".", "rooms", "are", "clean", ".", "hotel", "is", "in", "excellent", "location,", "walking", "distance", "to", "all", "sights,", "shops,", "bars", "and", "restaurants", ".", "no", "safety", "deposit", "box", ".", "room", "decor", "could", "be", "improved", ".", "no", "separated", "shower", ".", "corridors", "are", "noisy", "in", "the", "mornings", ".", "housekeepers", "will", "constantly", "knock", "on", "the", "door,", "so", "sleeping", "in", "can", "be", "difficult", "." ]

[ "B-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O" ]

[ "great", "hotel", ",", "good", "rates", "and", "perfect", "location", ".", "i", "loved", "the", "beach", "front", "location", ".", "the", "staff", "were", "lovely", "!", "the", "food", "was", "good", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "the", "location", "was", "perfect", ".", "the", "hotel", "was", "clean", "and", "comfortable", "and", "the", "staff", "were", "very", "friendly,", "especially", "ling", "who", "went", "above", "and", "beyond", "to", "make", "sure", "we", "were", "having", "an", "enjoyable", "stay", "." ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "the", "location", "was", "first", "class", ".", "getting", "to", "the", "beach", "was", "on", "the", "difficult", "side,", "due", "to", "the", "poor", "steps", "!!" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "liked", "the", "view", "of", "the", "river", "and", "the", "swimming", "pool", ".", "rooms", "were", "dusty", "and", "there", "were", "many", "insects", "in", "the", "rooms", "and", "the", "restaurant", "." ]

[ "B-facility", "I-facility", "I-facility", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "ok", "rooftop", "size", "far", "away", "from", "city", "center", "location", "room", "window", "noise", "isolation" ]

[ "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-loyalty", "I-loyalty", "O" ]

[ "wonderful", "hotel.", "they", "accommodated", "my", "early", "check-in", "request", ".", "the", "rooms", "were", "spacious", "and", "clean", ".", "the", "staff", "was", "very", "friendly", "and", "helpful", ".", "they", "organised", "the", "bana", "hills", "tour", "which", "was", "superb", ".", "the", "location", "was", "perfect,", "peaceful", "yet", "a", "10", "minute", "walk", "from", "the", "old", "town", ".", "highly", "recommended", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "O", "B-experience", "I-experience", "O", "O", "O", "O", "O" ]

[ "super", "helpfull", "staff", "and", "friendly", "with", "good", "advice", ".", "great", "location", "and", "relaxed", "atmosphere", "there", "was", "nothing", "to", "dislike" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "good", "breakfast,", "extremely", "helpful", "staff", ".", "the", "service", "was", "excellent", ".", "location", "was", "good", "for", "walking", "around", "the", "old", "quarter", ".", "needs", "a", "little", "more", "storage", "space", ".", "the", "bed", "was", "hard,", "but", "you", "can", "ask", "the", "staff", "to", "put", "a", "mattress", "topper", "in", "the", "bed", "." ]

[ "O", "B-service", "I-service", "I-service", "I-service", "I-service" ]

[ "enough", "brakfast", "will", "be", "more", "alternatives" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O" ]

[ "particularly", "management", "tony", "&", "his", "family", "wi-fi", "internet" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "breakfast", "was", "good", "as", "there", "is", "ala", "carte", "selectionand", "even", "those", "not", "in", "the", "menu", "air", "con", "was", "not", "cold", "and", "had", "to", "put", "on", "the", "fan", ".", "the", "hand", "towels", "were", "not", "replaced", "on", "the", "first", "day", "." ]

[ "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "O" ]

[ "liked", "i", "will", "comeback", "again", "disliked", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O" ]

[ "staff", "was", "friendly", "and", "helpful,", "they", "helped", "us", "to", "book", "a", "tour", "to", "ha", "long", "bay", ".", "room", "was", "spacious", "and", "clean", ".", "there", "is", "a", "possiblity", "to", "leave", "your", "luggage", "if", "you", "go", "on", "a", "tour", "." ]

[ "B-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "everything", "we", "enjoy", "it", "no" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "the", "people", "there", "were", "all", "extremely", "nice", "and", "very", "attentive", "and", "helpful", "the", "view", "and", "location", "are", "perfect", "you", "can", "start", "your", "walk", "easily", "from", "there", "the", "food", "was", "good", "especially", "the", "pancake", "was", "great", "the", "bed", "was", "very", "hard", "the", "bathroom", "could", "get", "some", "ventilation" ]

[ "B-facility", "I-facility", "I-facility", "I-facility" ]

[ "very", "clean", "and", "comfortable" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "large", "rooms,", "good", "view", ".", "it", "was", "my", "birthday", "while", "we", "were", "staying", "there", "so", "the", "hotel", "gave", "us", "cake", "and", "a", "nice", "bouquet,", "very", "thoughtful", "!", "swimming", "pool", "is", "quite", "basic", "compared", "to", "other", "hotels", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility" ]

[ "large", "room,", "well", "decorated", "very", "small", "elevator" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "location", "is", "great", ".", "the", "room", "was", "spacious", "and", "furniture", "looked", "new", ".", "we", "didn’t", "get", "the", "room", "that", "was", "in", "the", "photos", "of", "booking", ".", "they", "gave", "us", "a", "room", "that", "was", "like", "a", "filming", "room", "or", "a", "cellar", ".", "so", "the", "restroom", "was", "not", "quite", "well", "done", ".", "the", "shower", "was", "a", "joke", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "room-", "large", "colonial", "style", "rooms", "with", "old", "world", "charm,", "modern", "conveniences,", "an", "ac", "that", "cooled", "the", "room", "rapidly", "and", "comfy", "beds", ".", "the", "only", "room", "in", "vietnam", "with", "a", "desk", "and", "a", "chair", "in", "our", "trip", ".", "large", "windows", "in", "the", "room", "and", "bathroom", "give", "you", "an", "amazing", "sense", "of", "space", "breakfast-a", "reasonable", "spread", "next", "to", "the", "pool", "with", "a", "couple", "of", "tables", "set", "in", "the", "lawn", "and", "rest", "in", "a", "verandah", ".", "pool-", "very", "nice", "small", "pool", "quite", "shallow", "with", "a", "few", "deck", "chairs", "around", ".", "amazing", "facility", "set", "in", "the", "back", "so", "nice", "and", "quiet", "and", "private", "with", "lots", "of", "tall", "flowering", "plants", "leading", "to", "a", "pleasant", "atmosphere", ".", "staff", "were", "very", "knowledgable", "and", "guided", "us", "to", "excellent", "experiences", "which", "we", "may", "have", "missed", "otherwise", ".", "did", "not", "feel", "as", "if", "we", "were", "being", "overcharged", "at", "any", "time", ".", "worth", "the", "money", "we", "spent", ".", "breakfast", "could", "have", "had", "a", "better", "spread", ".", "handicap", "access", "is", "only", "on", "ground", "floor", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O", "O" ]

[ "very", "comfortable", "room", "with", "balcony", ".", "staff", "went", "above", "and", "beyond", "to", "help", "out", "especially", "when", "we", "need", "help", "with", "an", "atm", ".", "took", "my", "husband", "on", "motorbike", "to", "find", "nearest", "atm", "there", "wasn't", "anything", "we", "didn't", "like" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "O", "O", "O", "O" ]

[ "the", "location", "is", "the", "best", ".", "minerva's", "staff", "is", "kind,", "helpful", "and", "friendly", ".", "the", "breakfast", "is", "basic", ".", "not", "many", "choices.", "nothing." ]

[ "B-service", "I-service", "O", "B-facility", "I-facility", "O", "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "friendly", "staff", "and", "comfortable/modern", "room", ".", "good", "location", ".", "the", "hotel", "currently", "does", "not", "provide", "chairs", "at", "the", "beach", "and", "the", "rooftop", "is", "closed", "for", "renovations", "." ]

[ "B-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity" ]

[ "staff", "are", "very", "friendly", ",", "good", "location", "and", "clean" ]

[ "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O" ]

[ "breakfast", "was", "excellent", ".", "they", "served", "both", "asian", "and", "western", "breakfast,", "so", "you", "have", "plenty", "of", "choices", "to", "choose", "from", ".", "ms", "camellia", "recommended", "us", "a", "sightseeing", "tour", "to", "trang", "an", "which", "was", "a", "wonderful", "trip", ".", "they", "also", "have", "a", "spa", "in", "house", ".", "my", "husband", "and", "son", "were", "happy", "with", "their", "‘vietnam", "authentic", "massage’", "!", "in", "the", "evening", "we", "enjoyed", "ourselves", "at", "the", "poolside", "with", "beers", "or", "cocktails", ".", "we", "were", "light", "travellers", "and", "had", "our", "daily", "laundries", "done", "there", "for", "a", "reasonable", "price", "." ]

[ "B-experience", "O", "B-amenity", "O", "O" ]

[ "comfort", "and", "location", "nothing", "really" ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O" ]

[ "the", "room", "was", "nice", "and", "staff", "were", "helpful", ".", "the", "infinity", "pool", "was", "far", "too", "small", "for", "the", "hotel", ".", "it", "was", "full", "of", "kids", "and", "we", "tried", "to", "go", "in", "once", "but", "we’re", "constantly", "stared", "at", "by", "the", "kids.", "there", "were", "no", "pool", "towels", "available", "(which", "you’d", "expect", "at", "a", "5", "star).", "the", "bar", "on", "25th", "floor", "didn’t", "have", "hot", "coffee,", "and", "i", "asked", "for", "a", "vodka", "and", "coke,", "told", "they", "did", "not", "have", "it", "and", "i", "would", "have", "to", "order", "the", "vodka", "and", "coke", "separately", "..", "the", "view", "from", "the", "23rd", "floor", "was", "nice", "but", "there", "were", "no", "chairs", "on", "the", "balcony", ".", "it", "said", "there", "was", "a", "shower", "but", "it", "was", "tap", "height", "as", "in", "you", "couldn’t", "stand", "under", "it", ".", "the", "breakfast", "was", "okay", "but", "the", "tables", "were", "still", "full", "of", "plates", "and", "the", "lady", "doing", "fresh", "eggs", "was", "rude", "on", "the", "first", "day", ".", "it", "was", "not", "a", "5", "star", "hotel", "with", "the", "service", "and", "facilities", ",", "and", "i", "wouldn’t", "go", "back", "." ]

[ "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-experience", "I-experience", "I-experience", "O" ]

[ "great", "view", "from", "the", "bungalows", "and", "amazing", "service", ".", "it’s", "a", "30min", "drive", "from", "sapa", "city", "and", "in", "the", "middle", "of", "the", "rice", "terraces", ".", "our", "host", "dinh", "was", "so", "sweet", "and", "welcoming", ",", "we", "would", "definitely", "recommend", "the", "homestay", ".", "everything", "was", "good", ":-)" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "B-service", "I-service", "B-facility", "I-facility", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "super", "awesome", "cool", "place", "with", "good", "food", "nice", "people", "nice", "room", "nice", "everything", "bar", "could", "be", "open", "later" ]

[ "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O" ]

[ "value", "for", "money.", "good", "wi", "fi", "speed", ".", "comfortable", "and", "spacious", "rooms", ".", "very", "clean", "toilets", "and", "apartment", ".", "nil" ]

[ "B-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "I-branding", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "I-loyalty", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O" ]

[ "this", "was", "our", "best", "accomodation", "in", "vietnam", ".", "there", "are", "lot", "of", "flowers", "and", "well", "maintained", "vegetation", "around", "the", "houses", ".", "there", "are", "small", "pools", "with", "fish", "and", "water", "flowers,", "it", "is", "like", "in", "a", "fairy-tale", ".", "i", "really", "recommend", "the", "place", ".", "our", "bathroom", "was", "in", "the", "back", "of", "the", "house,", "outside", "area", "but", "with", "a", "tall", "fence", "for", "perfect", "privacy", "and", "a", "green", "corner", "so", "it", "makes", "you", "feel", "like", "your", "private", "space", "in", "the", "jungle", ".", "maybe", "inconvenient", "in", "chilly", "months", "but", "i", "undersrood", "some", "houses", "have", "inside", "bathroom", "also", ".", "we", "arrived", "in", "february", "and", "the", "weather", "was", "perfect.", "occasionally", "some", "birds", "came", "in", "the", "bathroom", "space", "to", "argue", "if", "the", "small", "furniture", "above", "the", "sink", "is", "a", "good", "place", "for", "nesting", "and", "some", "little", "insects", "find", "their", "way", "to", "the", "shower", "area.", "this", "is", "perfect", "for", "nature", "lovers", ".", "the", "room", "itself", "was", "clean", "and", "spacious.", "clean", "towels", "and", "linen", ".", "the", "young", "ladies", "at", "the", "reception", "are", "welkoming", "and", "very", "helpful", "with", "everything", "you", "need", ".", "they", "organised", "transportation", ",", "help", "with", "motorcicle", "or", "motorbike", "rental,", "offer", "info", "and", "help", "with", "everything", ".", "they", "are", "very", "kind", ".", "they", "organised", "us", "the", "boat", "tour", "to", "floating", "market", "and", "arranged", "us", "the", "transportation", "to", "their", "places", "and", "then", "to", "the", "airport", "in", "can", "tho", "based", "on", "our", "group", "needs.", "excellent", "comunication", "with", "them", ".", "the", "place", "is", "in", "the", "rural", "area", "near", "can", "tho", "so", "it", "is", "interesting", "to", "explore", "the", "villages", "by", "bicicle", "and", "see", "how", "people", "live,", "make", "an", "idea", "of", "how", "the", "life", "in", "around", "water", "canals", ".", "there", "is", "a", "local-style", "minimarket", "at", "walking", "distance", "from", "the", "accomodation", ".", "if", "you", "dont", "ride", "bicicle", "or", "motorbike", "the", "area", "might", "look", "a", "bit", "remote", ".", "we", "found", "no", "other", "place", "to", "eat", "at", "walking", "distance", "but", "we", "reached", "a", "small", "town", "at", "6", "km", "of", "bicicle", "ride", "with", "the", "help", "of", "google", "maps", "where", "you", "can", "find", "everything", ".", "we", "bought", "some", "exotic", "interesting", "fruits", "there", "in", "the", "fruit", "market", "and", "brought", "them", "at", "the", "accomodation", "and", "enjoyed", "them", "in", "the", "eating", "area.", "the", "boat", "tour", "on", "the", "canals", "and", "at", "the", "floating", "market", "revealed", "a", "lot", "of", "pollution.", "plastic", "waste", "floating", "everywhere.", "it", "is", "very", "sad", "to", "see", "that.", "otherwise", "it", "is", "interesting", "to", "see", "the", "trade", "at", "the", "floating", "market." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "O" ]

[ "the", "quietness,", "beauty", "and", "kindness", "of", "staff", "nothing" ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "excellent", "service", "from", "the", "staff", ".", "the", "hotel", "itself", "is", "very", "beautiful", "with", "the", "balconies", "overlooking", "the", "pool", "area", ".", "enjoyed", "breakfast", "every", "morning", "down", "in", "the", "courtyard", ".", "we", "used", "the", "bicycles,", "motorbike", "rental,", "airport", "transfer,", "and", "a", "few", "excursions", ".", "great", "value", "for", "cost", "vs.", "what", "you", "get", ".", "the", "hotel", "is", "a", "bit", "far", "from", "the", "old", "town", "(~20", "minute", "walk).", "not", "a", "problem", "to", "bike", "or", "catch", "a", "quick", "grab", "." ]

[ "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "O" ]

[ "was", "pretty", "good,", "good", "breakfast", "choices", ".", "location", "was", "super", "and", "staff", "was", "great", "!" ]

[ "O", "O", "O", "O", "O", "O", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "had", "a", "really", "nice", "2", "night", "stay,", "the", "host", "used", "google", "translate", "really", "well", "and", "was", "very", "helpful,", "we", "also", "mentioned", "we", "where", "going", "to", "phong", "nha", "and", "all", "the", "buses", "or", "trains", "online", "left", "later", "in", "the", "day,", "but", "she", "managed", "to", "book", "us", "a", "mini", "bus", "with", "a", "local", "company", "taking", "other", "tourist", "in", "the", "morning", "that", "left", "at", "7am", "which", "was", "very", "helpful", ".", "theres", "also", "some", "nice", "places", "to", "eat", "along", "the", "alley", "way", "street", ".", "the", "place", "was", "also", "nice", "and", "clean", "and", "quiet", "." ]

[ "B-service", "I-service", "O", "B-amenity", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "comfortable", "breakfast", ",", "parking", ",", "hotel", "near", "the", "night", "market", "." ]

[ "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "O", "B-loyalty", "I-loyalty", "I-loyalty", "O", "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O" ]

[ "everything", "was", "awesome:", "the", "room,", "the", "japanese", "breakfast,", "the", "kind", "personnel.", "can", "only", "recommend", ".", "a", "bit", "far", "away", "for", "the", "old", "city.", "if", "you're", "planning", "on", "sightseeing,", "it", "will", "take", "you", "around", "1", "hour", "walk", "or", "around", "15-20", "min", "by", "car", "." ]

[ "B-amenity", "I-amenity", "O", "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "I-experience", "O", "O", "B-experience", "I-experience", "I-experience", "I-experience" ]

[ "fantastic", "location", ",", "beautiful", "rooms", "and", "the", "staff", "were", "beyond", "helpful,", "even", "after", "we", "left", ".", "i", "couldn’t", "have", "asked", "for", "a", "better", "stay", "!", "nothing,", "it", "was", "all", "perfect" ]

[ "B-facility", "I-facility", "O", "B-amenity", "I-amenity" ]

[ "lovely", "room", "and", "good", "location" ]

[ "B-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service" ]

[ "exceptional", "clean", ",", "thanks", "for", "the", "free", "upgrade", "of", "room" ]

[ "B-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "I-amenity", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "O" ]

[ "the", "location", "it", "was", "situated", "is", "conducive", "to", "all", "eating", "place,", "trekking", "and", "cable", "car", ".", "the", "owner,", "a", "very", "young", "guy", "was", "very", "helpful", "and", "informative", ".", "he", "even", "accommodated", "my", "request", "for", "late", "check", "out", "up", "till", "2pm", "because", "my", "train", "back", "to", "hanoi", "was", "9.", "30pm", ".", "the", "hotel", "was", "good", ".", "what", "could", "made", "the", "hotel", "further", "improve", "would", "be", "the", "aging", "toilet", ".", "the", "toilet", "need", "to", "be", "upgraded", "." ]

[ "B-facility", "I-facility", "I-facility", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "O", "B-service", "I-service", "I-service", "I-service", "I-service", "I-service", "I-service", "B-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility", "I-facility" ]

[ "clean", "and", "quite", "!!!", "staff", "are", "very", "friendly", "and", "nice", ",", "breakfast", "at", "the", "morning", "is", "excellent", ",", "hot", "water", "available", "every", "time", "you", "need", "room", "a", "little", "bit", "small", ",", "sometime", "soundproof", "starling", "you" ]