text
stringlengths 13
368
| topics
listlengths 0
1
| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
| sentiment-suggestion
stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.
|
[] |
[
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34673720598220825,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I think my statement has a fraudulent charge
|
[] |
[
"compromised_card",
"extra_charge_on_statement"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37771567702293396,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?
|
[] |
[
"card_payment_not_recognised",
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39004018902778625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!
|
[] |
[
"compromised_card",
"terminate_account",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39198973774909973,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have a payment listed in error.
|
[] |
[
"card_payment_not_recognised",
"card_payment_wrong_exchange_rate",
"failed_transfer",
"top_up_failed"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3702991306781769,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.
|
[] |
[
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35788488388061523,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm not familiar with a card payment.
|
[] |
[
"card_payment_fee_charged",
"card_payment_not_recognised",
"declined_card_payment",
"pending_card_payment",
"receiving_money",
"reverted_card_payment?"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37226739525794983,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have an unauthorized transaction on my statement
|
[] |
[
"compromised_card",
"extra_charge_on_statement"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.391769140958786,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
There is a payment in the App that is not mine.
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3754461109638214,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't know where this transaction came from?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3649260103702545,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I see a charge on my account that I don't recall making. I feel like my account may have been compromised.
|
[] |
[
"compromised_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3679438531398773,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I know I didn't make this payment showing up on my card, I don't remember this person at all.
|
[] |
[
"card_payment_fee_charged",
"card_payment_not_recognised"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3907104730606079,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Somebody used my card to make a purchase
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3523303270339966,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3662557303905487,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Some of my card payments look different than where I purchased products from. Why is that?
|
[] |
[
"card_payment_not_recognised",
"card_payment_wrong_exchange_rate"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3784845173358917,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
There is a strange payment on my statement. What should I do?
|
[] |
[
"card_payment_not_recognised",
"extra_charge_on_statement",
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38697436451911926,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I think there has been a purchase made that wasn't by me.
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35041993856430054,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
There is a fraudulent charge on my statement.
|
[] |
[
"compromised_card",
"extra_charge_on_statement"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.36940595507621765,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the payment in my account that I did not do?
|
[] |
[
"card_payment_fee_charged",
"declined_card_payment",
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37864723801612854,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
In my statement there is a payment that is I do not recognize
|
[] |
[
"card_payment_not_recognised",
"declined_card_payment",
"direct_debit_payment_not_recognised",
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38337141275405884,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I no longer live at my address on file, how do I change it?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3650157153606415,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How to change my address.
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3531191647052765,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I update my details?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3554171025753021,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My address needs to be revised.
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3789981007575989,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
got married, need to change account name
|
[] |
[
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3661351203918457,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My address has changed.
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3975771963596344,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
got married and need to change name
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.380805641412735,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to change my personal details.
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3600645661354065,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I moved. I need to update my details.
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.395869642496109,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to edit the personal details section of my account
|
[] |
[
"edit_personal_details",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.376015841960907,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I change my personal information after I move?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.367692232131958,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I go to modify my detail?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35047799348831177,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I change my information?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35286375880241394,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to change my account details
|
[] |
[
"change_pin",
"edit_personal_details",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3594475984573364,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I moved. Where do I update my details?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3861657679080963,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I relocated and need to change my personal details.
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36932212114334106,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to update my personal details
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3607993423938751,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My address has changed. How do I report it?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3779264986515045,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to update my info.
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3806644082069397,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I modify my details?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37376949191093445,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do i have to do to change my name?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38474586606025696,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My address has updated and I need to change it.
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3983345627784729,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I go to update my personal profile?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36568301916122437,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is it possible to edit my personal details on the app?
|
[] |
[
"edit_personal_details",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37126484513282776,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how can i change my details
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3619297742843628,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need help changing my last name on my account.
|
[] |
[
"edit_personal_details",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3629707098007202,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I update my current residence details?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3673095405101776,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how do i change name?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3509732484817505,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to change my name since I got married
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3879440128803253,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to change my address.
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3614819347858429,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
how to change name
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35426849126815796,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I change my information?
|
[] |
[
"change_pin",
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3705018162727356,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to update my current address
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.42329251766204834,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I have moved. Where can I update my details?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37441518902778625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to change my name.
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3509071171283722,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Should I just wait until the post office sends a change of address form?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35315197706222534,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need to change my name what do I do?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3768775463104248,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How can I edit my personal details?
|
[] |
[
"edit_personal_details"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.37163928151130676,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I change my address?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35704007744789124,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I need to do to change the address on my account?
|
[] |
[
"change_pin",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3647696375846863,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do you require so many details about my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3693999946117401,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'd rather not verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3800760507583618,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
do I need to verify my identity every time I log into my account?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4050443768501282,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why am I required to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43584880232810974,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I make transfers before identity verification?
|
[] |
[
"pending_transfer",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40722423791885376,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the need to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41785427927970886,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I have to do the identity check?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4723188281059265,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use my account without verifying my identity?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4141485095024109,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why is identity verification mandatory?
|
[] |
[
"unable_to_verify_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40092891454696655,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I have to do an identity check?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4719521701335907,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I would like to not have to do the identity verification.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4063361585140228,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I still use my account, even though the identity verification has not passed yet?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4145660698413849,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do you require all my identity details?
|
[] |
[
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39878493547439575,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do you need so much information to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3847125172615051,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the purpose for the identity check
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.42594894766807556,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't like that I have to fill out so much information about my identity.
|
[] |
[
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36220353841781616,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is the point of an identity check?
|
[] |
[
"unable_to_verify_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4322454035282135,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How come you need to know my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3970334827899933,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
May I use my account now, even though the identity verification has not gone through yet?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3895740807056427,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I need to verify my identity to use my account?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4310028851032257,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why am I required to do an identity check?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4709495007991791,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why am I being asked to have an identity check
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.47649016976356506,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can i make transactions before identity verification is complete?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3877606987953186,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I really need to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4300675094127655,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do I have to give you all of my identification details?
|
[] |
[
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3649069368839264,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do you require so many identity details?
|
[] |
[
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37699630856513977,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Since my id hasn't been verified, when can I use my account?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4170931577682495,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I won't verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.40975141525268555,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to skip verification of my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3785281479358673,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I do not wish to verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38506224751472473,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do I have to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4295458197593689,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what is the identity check?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4535633623600006,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What other methods are there to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4003313481807709,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I need to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4374139904975891,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I need to verify my identity each time I wish to use my account?
|
[] |
[
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41034966707229614,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I use my account if the identity verification is not complete?
|
[] |
[
"terminate_account",
"transfer_into_account",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.38640597462654114,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why is it asking me to verify my identity
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4334598779678345,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I have to verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.438766211271286,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why do you need to know so much about me
|
[] |
[
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36566051840782166,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why did I need to verfiy my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41006937623023987,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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