text
stringlengths 13
368
| topics
listlengths 0
1
| topics-suggestion
listlengths 1
6
⌀ | topics-suggestion-metadata
dict | sentiment
listlengths 0
1
| sentiment-suggestion
stringclasses 3
values | sentiment-suggestion-metadata
dict | external_id
stringclasses 0
values | metadata
stringclasses 1
value | vectors
dict |
|---|---|---|---|---|---|---|---|---|---|
I cannot verify my identity
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4180978834629059,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I do not have what is required to prove my identity
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3856073021888733,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why doesn't the app believe I am who I say I am?
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3613959550857544,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am having trouble verifying my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4180227816104889,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what do i do if my verification failed
|
[] |
[
"failed_transfer",
"top_up_failed",
"unable_to_verify_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37322109937667847,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
It is impossible to verify my identity
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41046470403671265,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app doesn't know it's me.
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.35539570450782776,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'm having trouble verifying my ID.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4276416599750519,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
app does not recognize me
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3470432162284851,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Help my verify my id.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4173777401447296,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app failed to verify my identity.
|
[] |
[
"exchange_via_app",
"failed_transfer",
"top_up_failed",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3853286802768707,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't verify my ID.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4345487356185913,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't prove my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3551444113254547,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am not being recognized by the app.
|
[] |
[
"card_payment_not_recognised",
"cash_withdrawal_not_recognised",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3552210330963135,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why isn't my ID being verified?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.44772782921791077,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app will not let me into my account.
|
[] |
[
"exchange_via_app",
"transfer_into_account"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.3441396951675415,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am having trouble proving my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.40472209453582764,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I cannot prove my own identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.33827051520347595,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
My ID won't be verified!
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41554802656173706,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can not get the app to know it is me.
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36533451080322266,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can't verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4210171103477478,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app doesn't recognize me.
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3469530940055847,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am having difficulties to verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4101104438304901,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app doesn't believe that I am me
|
[] |
[
"exchange_via_app",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3482135832309723,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What's with not verifying my Id?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4292149841785431,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do i need to verify my id?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4334726631641388,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I tried verifying my ID, but it won't let me.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.44420650601387024,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I show this stupid system that this is really my identity?
|
[] |
[
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3988233506679535,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am experiencing difficulty providing my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39348915219306946,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I a having trouble proving my identity
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4009500741958618,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How long will it take for my ID to verify?
|
[] |
[
"transfer_timing",
"unable_to_verify_identity",
"verify_my_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3904268443584442,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why am I not able to verify my id?
|
[] |
[
"card_not_working",
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.448000967502594,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
It doesn't let me verify my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43233421444892883,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
app doesnt think its me
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3582591712474823,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why am I having trouble verifying my id?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.438804566860199,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I am having issues with identity verification
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.41967061161994934,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
The app won't let me log in as myself.
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
negative
|
{
"type": null,
"score": 0.34733739495277405,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I verify my identity?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4211173355579376,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I verify my id?
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.4381202459335327,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
for some reason I am having a problem with verifying my identity.
|
[] |
[
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.43031397461891174,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I do with my card PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3746771216392517,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is the PIN delivered separately?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3737744987010956,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I do not have my pin
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3758980631828308,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are PIN separately?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37643980979919434,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I cannot seem to find my PIN. Where is it?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3670601546764374,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I set-up my PIN for the new card?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3758402466773987,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I find my card PIN?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38233721256256104,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
is my card PIN saved in the app
|
[] |
[
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4030086398124695,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I don't know where to look to find my PIN.
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3712809681892395,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
where in the app can i find out about my new pin
|
[] |
[
"change_pin",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.394098699092865,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where in the app can I find my PIN?
|
[] |
[
"change_pin",
"exchange_via_app"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4048645794391632,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I just got my new card but am not sure how to check its PIN.
|
[] |
[
"change_pin",
"verify_top_up"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3898996114730835,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
do i need a pin
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.351561039686203,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
If I need a PIN for my card, where is it located?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37400731444358826,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what is my card PIN
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36906102299690247,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
And what about the Card's PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36547568440437317,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
About this card PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3739158809185028,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I received my card but not my PIN.
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3875074088573456,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I see my PIN?
|
[] |
[
"card_not_working",
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3757905066013336,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
what is the process for setting up a pin
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3755222260951996,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Does my PIN come with my card?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38411369919776917,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I find the card PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38153067231178284,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why isn't my PIN available yet?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3676094710826874,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is my PIN located on my account somewhere?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37317216396331787,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Please help in finding my card PIN, thank you!
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39277058839797974,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where is my PIN number located?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37651997804641724,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I still don't have my pin.
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3638767898082733,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
So what about the card PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36428335309028625,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I cannot locate the card PIN.
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.38089263439178467,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I need my PIN
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3750858008861542,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where can I find my PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3869275748729706,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
When do I receive my PIN
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.420387327671051,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Help me find my card pin!
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3842909634113312,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Is PIN delivered separately?
|
[] |
[
"change_pin"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3806028962135315,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I can not find my card pin.
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3635648190975189,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I need to do for a PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.3767561614513397,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Why can't I find my PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3625922203063965,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Where is the card PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37532058358192444,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What is my card's PIN?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.37891682982444763,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
where can user find pin?
|
[] |
[
"change_pin",
"pin_blocked"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3917904794216156,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I like to Mastercard rather than Visa.
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36233997344970703,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I qualify for a visa card?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37895268201828003,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How do I get a visa card?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37002497911453247,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you guys accept Visa or Mastercard?
|
[] |
[
"card_acceptance",
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3686998784542084,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are both Visa and Mastercard accepted?
|
[] |
[
"card_acceptance",
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.36439821124076843,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do you guys accept mastercard or visa?
|
[] |
[
"card_acceptance",
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3716130554676056,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Are both Visa and Mastercard offered?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3564002215862274,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can you give me a visa?
|
[] |
[
"country_support",
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.39675721526145935,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
How to decide if I get a Visa or Mastercard?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4041096568107605,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Can I get a mastercard?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3784787356853485,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What steps must I follow to get a Visa credit card?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.4095178246498108,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I'd rather get a Mastercard
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36337748169898987,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Do I get a choice between Visa and Mastercard?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36096325516700745,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What do I have to do to get a Visa credit card?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3794310986995697,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I would prefer a visa card
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3666922152042389,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
May I choose between Visa and Mastercard?
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.36776626110076904,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I allowed to use any card to make a payment?
|
[] |
[
"beneficiary_not_allowed",
"card_payment_not_recognised",
"declined_card_payment",
"pending_card_payment"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.39853090047836304,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
What are the available cards?
|
[] |
[
"getting_spare_card"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
neutral
|
{
"type": null,
"score": 0.35279977321624756,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
I want to get Visa and Mastercard
|
[] |
[
"visa_or_mastercard"
] |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.37579596042633057,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
Am I able to choose my card?
|
[] | null |
{
"type": null,
"score": null,
"agent": null
}
|
[] |
positive
|
{
"type": null,
"score": 0.3514459431171417,
"agent": null
}
| null |
{}
|
{
"test_vector": null
}
|
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