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the core principles of community-based participatory research, “stressing empowerment and
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an emphasis on individual and community strengths, co-learning, community capacity building, and balancing research and action” [40]. However, photovoice research also has gaps, limitations, and unintended consequences.
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While photovoice can empower communities and individuals, the prioritization of crosscutting community themes and dialogue [35] is often secondary to the individual stories and
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exhibitions, critical thinking during photovoice could be strengthened [41], and the process of
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generating solutions and advocating for collective priorities is seldom reported. Photovoice
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also often lacks external supporting data related to the topic of investigation (e.g., climate,
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health). While the goal of individual experience as essential to the creation of knowledge
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cannot be overstated, empowerment and improved decision-making may also benefit from
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additional education about the topic, and access to relevant data and the governmental departments generating and analyzing that same data. Indeed, photovoice rarely includes geospatial
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data as part of the process [34].
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Derr and Simons [25], in their review of photovoice in environmental and conservation
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contexts, report inconsistent engagement with decision- or policymakers. This inconsistent
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engagement and potential lack of follow-through may lead to unintended consequences. For
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example, Pritzker, LaChapelle, and Tatum [31] found that although photovoice empowered
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youth, those same youth also expressed frustration at the perceived hypocrisy of adults around
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civic engagement. These findings highlight the need for ongoing discussions among community organizations and decision- and policymakers to enable the reinforcement of community
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narratives and implementation of desired solutions.
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While photovoice is a powerful tool of place-based engagement, Russo et al. [35] further
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highlight a lack of clarity in how to best capitalize on its strengths, address its limitations, as
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well as the need for, and process of, engaging in comparative analysis across communities, a
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process that is further hindered by the lack of details provided about coding schemes and analytic techniques [34].
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These limitations can diminish the effectiveness of photovoice for community action and
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advocacy. By viewing photovoice as a designed protocol of interaction [19–21] we anticipated
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and addressed the limitations described above with the integration of a design thinking component, which advances actionable potential through its framework for prioritization and
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problem-solving processes, an education module on climate change risk and geospatial mapping (including access to generate their own maps), and the inclusion of other community
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organizations and policymakers throughout the process to ensure meaningful and ongoing
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engagement.
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Indeed, we see the lack of consistent engagement between community and policymakers in
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community-based approaches as a missed opportunity of stakeholder engagement. While
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photovoice research focuses on community participants as the primary stakeholders, we
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would suggest that the role of policymakers as stakeholders in the photovoice process should
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be reimagined. Rather than being brought in at the end of the process, engagement with the
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community throughout could strengthen policymaker commitment and buy-in to community-based approaches. Engaging with community organizations and policymakers from the
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beginning of the process allows all participants to interact over longer periods of time, rather
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than the one-shot interactions that occur in typical photovoice exhibitions. We see this as a
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way to help build relationships and commitment to community- engaged processes by policymakers (not just participants), letting them see how participants construct and talk about
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issues over a period of time. This also gives extended voice to community members with
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opportunities to engage at multiple times with policymakers.
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PLOS CLIMATE
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Advancing a hyperlocal approach to community engagement in climate adaptation
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PLOS Climate | https://doi.org/10.1371/journal.pclm.0000041 June 8, 2022 4 / 26
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Design thinking: Goals, current research, and gaps. The second element of our process,
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design thinking, provides a human-centered framework for participants to explore circumstances, conditions and opportunities, determine key challenges, imagine new opportunities to
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solve problems and reach ideal conditions, and build out a particular solution through facilitated activities. Associated initially with David Kelley, founder of the firm IDEO, and Stanford
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University’s Hasso Plattner Institute of Design (the d.school), design thinking has been widely
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applied in systems and product design as in the Cocreator Lab at Philips and IBM Design at
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IBM, and in business operations and products, as in the development of MassMutual’s Society
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of Grownups [42]. Liedtka describes design thinking as a social technology through which participants “collaborate and agree on what is essential to the outcome” [43, p. 79]. The premise
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of design thinking is that the process can be applied to any condition, and it begins with a
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close identification with the people most impacted by the outcome. The key steps of design
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thinking advance from an understanding of human needs and interests to the testing and prototyping of ideas in relation to their impact and effort. More recently, design thinking has been
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shown to promote critical thinking [44] and to be effective in bridging the gap between individuals and policymakers in conditions that lie outside conventional problem definitions [45].
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The Stanford d.school design thinking process outlines five steps: Empathize, Define, Ideate, Prototype, and Test (https://www.alnap.org/help-library/an-introduction-to-designthinking-process-guide), and is typically conducted in relation to a focus area selected by the
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organizers of the session. Empathy mapping builds from observation and engagement with
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users or the affected group. From these observations, team members define leading challenges
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and engage in ideation, a free-flowing process of imagining possibilities. Coalescing around a
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prioritized idea, a solution is developed as a storyboard or mockup, and finally tested across
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expansively defined users. Philips Design built on this method to develop their Cocreator Lab
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based on its "innovation and you" philosophy, seeking to establish a broader application of
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design thinking to organizations and collaborative problem solving.
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In comparing process improvement to a design thinking orientation, Roberts et al. [46]
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noted that “process improvement prioritizes evaluation of limited set of possible solutions,”
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while design thinking “prioritizes comprehensive understanding of underlying problems.” They
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view this a distinct advantage in addressing “problems that have unpredictable solutions (wicked
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problems)” as design thinking encourages divergent thinking.” Instead of focusing on what is
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significant to individuals within a defined context, design thinking seeks to discover what matters in daily life to a group. Mintrom and Luetjens [45] analyze the potential for design thinking
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as an added method for “policymakers to create interventions and services that improve the user
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experience and enhance public value.” They believe that the successful application of design
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thinking depends on a “diversity of skills and abilities,” as well as “curiosity and openness.”
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Design thinking is used in multiple disciplines and for multiple problems. Academic literature on design thinking for climate adaptation often has a strong focus on the design of the
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built environment [47–49] or on specific policy or industry related innovation, such as
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Govaerts and colleagues [50] report on design thinking for Agri-food systems that are threatened by climate change. These processes tend to be top-down processes, led by experts or
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leaders focused on key problems, and largely engaging designers or experts. There is little published literature focusing on design thinking approaches to climate adaptation driven by community members.
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Viewing design thinking as an engineered process of communication and engagement [19–
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21] allows for the modification and integration of the design thinking process with photovoice
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to help create a stronger approach to community-based climate adaptation approaches. Where
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photovoice encourages the discussion of themes within photographs, photovoice studies are
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often lacking in any collective approaches to problem solving, relying instead on individual
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PLOS CLIMATE
|
Advancing a hyperlocal approach to community engagement in climate adaptation
|
PLOS Climate | https://doi.org/10.1371/journal.pclm.0000041 June 8, 2022 5 / 26
|
exhibition of stories and discussion with policy makers [41]. Design thinking offers a powerful
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complement to photovoice that encourages critical thinking [44], focuses on prioritizing issues
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and themes across participants, and enables a unique approach to problem solving. Although
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the design thinking process is often conducted via a top-down perspective, where policymakers gather participants to address a specific issue (see, for instance, 50), the HyLo method
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seeks to provide an alternative model that asks participants from the local community to bring
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their individual and collective issues (drawn from their photovoice stories) while gathering
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policymakers to engage with their process. In this way, the HyLo method retains the organic,
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grassroots nature of participant photovoice stories while providing a framework for communities to define and advance their collective agendas. Building on the themes residents identified
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through photovoice as the basis for design thinking, the direct experiences of community
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members determine the scope of topics engaged. The primacy and immediacy of the individual photovoice narratives inform the design thinking process to provide a community driven
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process of lived experience. The HyLo team’s involvement in the design thinking process
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focuses on the facilitation of ideas while the participants bring the content, priorities, and possible solutions. The presentation of photovoice stories through an initial exhibition lends both
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context and personal impact to the design thinking process.
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Synthesized together, the design thinking processes of engagement, dialogue, and problem
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solving further support the underlying goals of photovoice of improving individual and community capacity, building social capital, and increasing agency. Additionally, the introduction
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of geospatial mapping at various points in the process provides community members access to
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data on social and climate assets and risks that many policymakers rely on to make decisions.
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The HyLo team has developed this mapping process into an Integrated Climate Risk Assessment (ICRA) tool which consists of multiple data layers with demographic, geologic, and
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infrastructure data for each neighborhood enabling access to a body of locally relevant information to guide in community-based policy planning. Finally, the inclusion of representatives
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