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Is there a limit on the number of miles you can earn per year using cname- Visa ? | 17,061 | CreditCardInquiry | 0.258014 | NEGATIVE | Low | 2 | 2 | no fallback | 6 | Credit Card Inquiry |
Are there discounted tickets for family trying to get to dying family members? | 13,099 | GeneralInquiry | 0.155038 | NEGATIVE | High | 1 | 1 | no fallback | 1 | General Inquiry |
Does cname- airlines have tv's for flights to Ireland? My husband and I are going there on April 11, 2013 and have already booked our flight and we are curious if there are tv's on the flight. | 5,544 | GeneralInquiry | 0.241468 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
For some reason I am not being allowed to Check in for Flight ### from SF to LAX. It is saying it is for another airline but that is not correct. Confirmation number is ------ | 3,243 | Complaint | 0.194678 | NEGATIVE | Low | 1 | 4 | no fallback | 3 | Complaint |
hi - traveling to china from US - my wife wants to bring back a set of kitchen knives as a gift - can those be checked through? | 720 | GeneralInquiry | 0.130331 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
still having trouble locating my wifes mileage plan # on my account.. | 11,206 | Complaint | 0.200365 | NEGATIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
I cannot get the screen to show return flights to choose from | 2,962 | Complaint | 0.23183 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
I just booked a ticket with Air Cana da biz class AC 5907 | 4,956 | CheckFlightStatus | 0.157025 | NEGATIVE | Low | 2 | 2 | no fallback | 8 | Check Flight Status |
I have twice requested my mileage credit from partner, Air Lingus, for leg of flight served by them. Ticket ############## Flight number ### Booking class ""L"" from Dublin Ireland to Boston Mass. on Se | 4,767 | MileageInquiry | 0.114334 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
I had a cname------ OnePass and would like to know how to transfer the miles to my Mileageplan account | 9,039 | MileageInquiry | 0.134695 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
I wanted to book arriving in Hyannis and its keeps telling me Boston | 16,763 | Other | 0.203335 | POSITIVE | Low | 1 | 1 | no fallback | 9 | Other |
hi, i'm trying to figure out my mileage plan number- but it seems the number i have isn't working and I can't get the online form to work | 16,311 | Complaint | 0.20579 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I just made a reservation and put it on the wrong credit card. | 396 | Complaint | 0.143433 | NEGATIVE | Low | 1 | 1 | intent mismatch | 3 | Complaint |
how can I collect a luggage that didn't arrive with my flight? | 15,448 | Complaint | 0.1967 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
My flight from sat to ewr flight number -- ####, departure january 27,2013 isnt listed | 16,042 | Other | 0.170407 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
Is there a limit on miles I can earn in a year? | 8,121 | MileageInquiry | 0.193447 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
my passport has my full middle name on it. How do I make sure my reservation has it? | 16,859 | Complaint | 0.143524 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
i would like to know if i have a frequent flyer account with cname- | 5,089 | GeneralInquiry | 0.109724 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I am a mileage plan premier member. I have not received my membership card | 1,369 | AccountAccess | 0.139706 | NEGATIVE | Low | 1 | 1 | no fallback | 13 | Account Access |
If I leave MNL for IAH on 2/28/13 on ----------------- what date and time will I arrive IAH? | 16,407 | MileageInquiry | 0.172475 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
I am trying to check in my baggage. I have one bag I am checking and an infant car seat. It won't allow me to pay the $25 for by luggage why is that? | 15,719 | GeneralInquiry | 0.154993 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
i would like to make sure flight ------ from portland oregon to san diego california hasnt been cancelled before i book flight | 9,746 | Complaint | 0.260973 | POSITIVE | Medium | 2 | 1 | no fallback | 3 | Complaint |
I left my new account number and pass word at home in Colorado and I need it. I still remember my old number and password. I need your help. | 15,926 | Other | 0.13237 | NEGATIVE | Low | 3 | 2 | no fallback | 9 | Other |
How can I get cname- to fix their mistake without charging me extra money for it? | 13,474 | Complaint | 0.190431 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Dear cname-, I have made reservation and cancelled that reservation (Confirmation Nr: ------ ) and ourchased another ticket and paid with my Credit Card. How can I get refund for the un-us | 15,108 | Complaint | 0.248468 | NEGATIVE | Medium | 1 | 4 | no fallback | 3 | Complaint |
HOW LONG DOES IT TAKE TO DELIVER AFTER BAG HAS BEE FOUND | 6,842 | ProvideInformation | 0.127135 | NEGATIVE | Low | 2 | 2 | no fallback | 2 | Provide Information |
How many award miles do I need for a Mileageplan award ticket? | 5,566 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 3,376 | MileageInquiry | 0.160484 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 17,014 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
if i bought an economy class, fair class N, and i used award miles to upgrade, how many miles do i earn | 11,717 | MileageInquiry | 0.203752 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
why is the round trip ticket from chicago to warsaw, poland $4,300 on cname-.com and $1,300 on lot.com | 6,568 | GeneralInquiry | 0.117803 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
I need to change my Mileageplan? Number , I lost documents with that information | 4,361 | MileageInquiry | 0.198815 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
I used an old cancelled reservation last week to make a new reservation. That old reservation still had $ value left on it, but I cannot find it now. Can I still use it to book another flight? | 3,906 | GeneralInquiry | 0.14301 | NEGATIVE | Medium | 2 | 2 | no fallback | 1 | General Inquiry |
I logged into my account and it does not show any history of travel, only the miles they used. | 13,373 | AccountAccess | 0.168664 | NEGATIVE | Low | 1 | 1 | no fallback | 13 | Account Access |
why cant i see a flight option that exists on other web sites | 13,656 | Complaint | 0.432933 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Hi I have a code from a flight that was delayed over night. They told me to go on here and give the code in order to receive a voucher but I'm unsure of where to go | 8,292 | GeneralInquiry | 0.177676 | NEGATIVE | Medium | 1 | 2 | no fallback | 1 | General Inquiry |
how many mileage awards do i need for a free ticket to europe | 7,737 | MileageInquiry | 0.174915 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
WHEN I TRY TO CHANGE OUR SEATS FROM ECONOMY TO FIRST cname- SEATS, I GOT CONFUSED WITH PRICE. I NEED TO KNOW THE TOTAL AMOUNT OF THE UPGRADE. | 11,073 | Complaint | 0.29254 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Hello? No mileage credit for our flight IAD-Budapest on September 7 and 8, 2012. cname- just says Austrian doesn?t want to do it and we bought our tickets through cname-!!! | 2,599 | Complaint | 0.241634 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
how much is a flight leaving out of westchester county airport going to west plam beach, fl for tomorrow and returning wednesday for a bereavement fare? | 5,702 | MileageInquiry | 0.155665 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
I input a ticket number and it tells me the ticket has been creditied. However, the ticket does not show in my history or in the mileage amount. | 5,671 | ProvideInformation | 0.111761 | NEGATIVE | Low | 1 | 1 | no fallback | 2 | Provide Information |
How do I get a statement of all my flight activity from 2012? | 1,575 | GeneralInquiry | 0.13296 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
We did not receive all of our cname- bonus points for our cruise | 4,675 | Complaint | 0.100838 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
Flight --4 leavint 9:25 AM Tues. Apr. 9, 2013 from IAD to London England LHR-Heathrow at which terminal at LHR should ride meet us? | 1,125 | GeneralInquiry | 0.150691 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
how can I collect a luggage that didn't arrive with my flight? | 3,247 | Complaint | 0.1967 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
How can I get credit for a flight that cname- cancelled (##### on 12/27/12 from BWI to Newark) for which I instead took a train from Baltimore to Newark? | 16,057 | Complaint | 0.263539 | NEGATIVE | Medium | 1 | 1 | no fallback | 3 | Complaint |
I was wondering if it's possible to change my flight to a later time | 3,429 | GeneralInquiry | 0.155056 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
How many award miles do I need for a Mileageplan award ticket? | 2,964 | MileageInquiry | 0.160484 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
I can'r seem to put my husbands info in as second traveler in order to complete my reservation | 6,913 | Complaint | 0.170272 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Hi, Could you please let me know the status of ------ flight ##### from Tokyo, Japan to San Jose, California, scheduled to depart Tokyo on January 19 and arrive in San Jose on January 19? Has it been | 12,987 | GeneralInquiry | 0.185826 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
Hello, I have a flight this afternoon and the website is not allowing me to check-in. Confirmation # ------ Last name: -------- | 9,826 | ProvideInformation | 0.138237 | NEGATIVE | Low | 2 | 5 | no fallback | 2 | Provide Information |
I have run into a medical emergency related to my heart and need to talk to an agent. Can you help? | 12,203 | RequestAssistance | 0.188835 | NEGATIVE | High | 3 | 1 | no fallback | 10 | Request Assistance |
We have a total of 72,000 miles - can we upgrade to econo plus? | 8,099 | UpgradeRequest | 0.258058 | NEGATIVE | Low | 1 | 1 | no fallback | 11 | Upgrade Request |
Hello, I have a flight this afternoon and the website is not allowing me to check-in. Confirmation # ------ Last name: -------- | 12,869 | ProvideInformation | 0.138237 | NEGATIVE | Low | 1 | 5 | no fallback | 2 | Provide Information |
Sorri: Did not get an answer. I am old and it takes a while for me to understand. | 731 | Other | 0.136444 | NEGATIVE | Low | 5 | 1 | no fallback | 9 | Other |
Hi ----, My husband and I are planning a trip to Napa Valley in May and we already have our tickets (confirmation #------. Eticket ##############. Something has come up and I need to go to Seattle | 8,524 | GeneralInquiry | 0.145131 | NEGATIVE | Low | 2 | 3 | no fallback | 1 | General Inquiry |
I want to book a flight today but my first name was changed last year and you dont have my updated name. I changed it on your website this morning but it still reads as ----- instead of ----------. | 8,479 | Complaint | 0.184908 | NEGATIVE | Low | 1 | 1 | no fallback | 3 | Complaint |
I need a hotel today using my frequent flyer miles. In Midland Odessa. Texas. | 413 | MileageInquiry | 0.125237 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Does the snow affects my flight for tomorrow from London Heathrow to Chicago? | 12,542 | GeneralInquiry | 0.147462 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
When I typed in my account number it would not accept my name | 10,901 | AccountAccess | 0.152887 | NEGATIVE | Low | 2 | 1 | no fallback | 13 | Account Access |
if I use my mileage for a ticket, for some reason, if I cannot make the flight, can I get mileage refund back? thanks, | 6,669 | MileageInquiry | 0.117085 | NEGATIVE | Medium | 2 | 2 | no fallback | 4 | Mileage Inquiry |
There are no seats available on my flight to Florida. ######. How will I know if I will be able to get a seat at the airport? | 8,624 | GeneralInquiry | 0.15386 | NEGATIVE | Medium | 2 | 1 | no fallback | 1 | General Inquiry |
Hello, I just booked 4 flights, but was not able to select seats. How can I do that? | 828 | Complaint | 0.206113 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I need my Account Number so I can correct a reservation error and make a new reservation. | 3,732 | AccountAccess | 0.108225 | NEGATIVE | Medium | 2 | 2 | other fallback | 13 | Account Access |
If I book flights through Singapore airlines would it count for my premier status | 4,570 | GeneralInquiry | 0.143829 | NEGATIVE | Low | 1 | 1 | no fallback | 1 | General Inquiry |
Does the price listed for rental cars reflect the use of my miles? | 9,767 | MileageInquiry | 0.172054 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
does cname- keep record of vouchers they issued; I have misplaced mine? | 9,264 | GeneralInquiry | 0.19775 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
Please give me a phone number so I can get the answer to my questions | 418 | RequestAssistance | 0.15912 | NEGATIVE | Low | 1 | 5 | no fallback | 10 | Request Assistance |
i'm getting an error message reading: ""we could not process your request. please see the message below and make revisions."" but there is no message and no empty information | 12,465 | Complaint | 0.172039 | NEGATIVE | Medium | 2 | 2 | other fallback | 3 | Complaint |
How do I transfer American Express points and add to my Mileageplan points balance? | 11,011 | CreditCardInquiry | 0.165451 | NEGATIVE | Low | 2 | 1 | no fallback | 6 | Credit Card Inquiry |
My bags did not arrive with me yesturday in Dublin. I made arrangements to have them delivered today and they have not shown up. I am day 2 without clothes, what do I do? | 7,679 | Complaint | 0.192639 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
Hi ----, i didn't get a confirmation email fro a flight I booked. Am I on a flight out of Aspen, colorado to Denver at 11:40 or so? My name is ------- -----. Thanks. | 9,927 | Complaint | 0.251998 | POSITIVE | Low | 2 | 4 | no fallback | 3 | Complaint |
I have this reservation, and I am wondering if I can change the returning flights | 13,709 | Complaint | 0.137654 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
my daugther is traveling with me and she does not come out and the travelig reservation | 12,291 | Complaint | 0.152865 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
I want to know how much i have to pay if i want to change the date of my flight | 16,591 | GeneralInquiry | 0.131491 | NEGATIVE | Low | 1 | 2 | no fallback | 1 | General Inquiry |
My weight is 320 ponds I need to pay extra for my fliy ticket | 2,538 | Complaint | 0.196512 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
if i book an international flight and i want to change the date would i have to pay a penalty | 9,904 | Other | 0.111798 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
can i put a down payment on a flight and pay the rest later? | 11,938 | RequestAssistance | 0.129777 | NEGATIVE | Low | 1 | 2 | no fallback | 10 | Request Assistance |
Okay, but that doesn't help me get my name correct on my OnePass account. | 13,491 | Complaint | 0.140082 | NEGATIVE | Low | 5 | 2 | no fallback | 3 | Complaint |
i started to check in but cumputer crashed can i wait and do it at airport | 3,839 | Complaint | 0.112085 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
I want to find out how many miles I can spend for my trip | 6,650 | MileageInquiry | 0.123692 | POSITIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
do i have enough miles for a round trip from IAH to SFO | 4,703 | MileageInquiry | 0.157054 | NEGATIVE | Low | 1 | 1 | no fallback | 4 | Mileage Inquiry |
Again, I don't have a reservattion yet. I want the know all the costs first. | 11,835 | Other | 0.135681 | NEGATIVE | Low | 1 | 1 | no fallback | 9 | Other |
Can you send the membership card of my million miler companion Ms. ------- -- to my address, please ? | 4,976 | MileageInquiry | 0.149849 | NEGATIVE | Low | 1 | 2 | no fallback | 4 | Mileage Inquiry |
What is the charge to redeposit miles from award ticket if I cannot take the trip scheduled? | 8,680 | MileageInquiry | 0.148164 | NEGATIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
May I bring a camera case and a carry on with no charge | 1,069 | RequestAssistance | 0.133061 | NEGATIVE | Low | 2 | 2 | no fallback | 10 | Request Assistance |
Does a system wide upgrade cover a flight to johannesburg from lax? | 4,509 | GeneralInquiry | 0.143145 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Hi ----, I have a PIN for a travel voucher. How do I use this when making a booking? | 15,002 | GeneralInquiry | 0.126493 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
I can't find a phone number or a contact point to request assistance for wheelchair passenger on Tuesday. I have a very tight connection timeline at San Francisco, only 1 hour and 45. Thank you for yo | 6,459 | Complaint | 0.221481 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
Hi - I thought w gold status I could check-in 48 hours in advance? | 8,959 | Complaint | 0.14259 | NEGATIVE | Low | 2 | 2 | no fallback | 3 | Complaint |
has flight 6225 from chicago to dallas fort worth landed safely yet? | 5,985 | CheckFlightStatus | 0.196416 | NEGATIVE | Low | 2 | 2 | no fallback | 8 | Check Flight Status |
I want to upgrade my son's ticket ------ using my global services miles or upgrade but the site won't let me do it How do I do it | 6,656 | Complaint | 0.179852 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
What to do if I used only one way of a two way ticket | 13,020 | GeneralInquiry | 0.177158 | NEGATIVE | Low | 2 | 2 | no fallback | 1 | General Inquiry |
nonstop quoted at $975 for entire trip retunr flight quoted at $1,400 | 3,199 | MileageInquiry | 0.113163 | NEGATIVE | Low | 2 | 2 | no fallback | 4 | Mileage Inquiry |
I'd like to put on hold my reservation and change my flight to another date | 5,650 | Complaint | 0.139034 | NEGATIVE | Low | 1 | 2 | no fallback | 3 | Complaint |
I have three different Mileage plan account cards - one is ###########, and one is ######## and one is ########. Which is the correct one? Thank you. | 4,596 | MileageInquiry | 0.171318 | POSITIVE | Low | 2 | 1 | no fallback | 4 | Mileage Inquiry |
where is your telephone number on this site? this is ridiculous. i have been trying to book a flight for 40minutes | 10,954 | Complaint | 0.421489 | NEGATIVE | Low | 2 | 1 | no fallback | 3 | Complaint |
i need to speak to someone on the phone about my flight tomorrow. please give me a number to call | 2,887 | GeneralInquiry | 0.141677 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
cname- Confirmation Number ------, I try to change the reservation it shows as changed on the web but the receipt still shows the previous itinerary. | 13,268 | CheckFlightStatus | 0.117062 | NEGATIVE | Low | 2 | 4 | no fallback | 8 | Check Flight Status |
I did read that page. But does that count as my carry on or can I bring a carry on? | 7,765 | GeneralInquiry | 0.150397 | NEGATIVE | Low | 2 | 1 | no fallback | 1 | General Inquiry |
Subsets and Splits