inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I have been charged a fee for getting cash" }
[ { "label": "NEGATIVE", "score": 0.9877439141273499 }, { "label": "POSITIVE", "score": 0.01225606631487608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why isn't my payment showing?" }
[ { "label": "NEGATIVE", "score": 0.9978565573692322 }, { "label": "POSITIVE", "score": 0.0021433858200907707 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Do you have the option for a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.998706579208374 }, { "label": "POSITIVE", "score": 0.0012933771358802915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "I see a direct debit transaction that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9945060610771179 }, { "label": "POSITIVE", "score": 0.005493870936334133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Whats the transfer process" }
[ { "label": "NEGATIVE", "score": 0.013984650373458862 }, { "label": "POSITIVE", "score": 0.9860153198242188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "When will the transaction be done?" }
[ { "label": "NEGATIVE", "score": 0.9983761310577393 }, { "label": "POSITIVE", "score": 0.001623801770620048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Why was my request for cash declined?" }
[ { "label": "NEGATIVE", "score": 0.9987838864326477 }, { "label": "POSITIVE", "score": 0.0012161430204287171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "What can I do to track the card you sent me?" }
[ { "label": "NEGATIVE", "score": 0.9991167187690735 }, { "label": "POSITIVE", "score": 0.0008832217426970601 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "What are these fees i am paying?" }
[ { "label": "NEGATIVE", "score": 0.9972299933433533 }, { "label": "POSITIVE", "score": 0.0027700234204530716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My salary is deposited in GBP. Do I need to choose the currency?" }
[ { "label": "NEGATIVE", "score": 0.9987732768058777 }, { "label": "POSITIVE", "score": 0.0012267465936020017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "If I wanted to change my PIN, how would I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996405839920044 }, { "label": "POSITIVE", "score": 0.00035934807965531945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Can I use my virtual card to complete transactions for memberships?" }
[ { "label": "NEGATIVE", "score": 0.9989149570465088 }, { "label": "POSITIVE", "score": 0.0010850161779671907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!" }
[ { "label": "NEGATIVE", "score": 0.9983819723129272 }, { "label": "POSITIVE", "score": 0.001618060632608831 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why was the price higher when I paid with my card?" }
[ { "label": "NEGATIVE", "score": 0.9974104762077332 }, { "label": "POSITIVE", "score": 0.0025894998107105494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "How do I add my new card to the app?" }
[ { "label": "NEGATIVE", "score": 0.9977662563323975 }, { "label": "POSITIVE", "score": 0.002233737614005804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Card payment is still pending, why is that the case?" }
[ { "label": "NEGATIVE", "score": 0.9948447942733765 }, { "label": "POSITIVE", "score": 0.005155202466994524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "My beneficiary is not allowed? Why?" }
[ { "label": "NEGATIVE", "score": 0.9976823329925537 }, { "label": "POSITIVE", "score": 0.002317687263712287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "is there a reason that my payment didnt go through" }
[ { "label": "NEGATIVE", "score": 0.9989936947822571 }, { "label": "POSITIVE", "score": 0.0010062995133921504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "How do I get a refund for an unauthorized direct debit payment?" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.0005009237793274224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "My phone is lost I don't want someone to use my account, what can I do?" }
[ { "label": "NEGATIVE", "score": 0.999528169631958 }, { "label": "POSITIVE", "score": 0.00047183732385747135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "There was a transaction this morning that I'd like to reverse." }
[ { "label": "NEGATIVE", "score": 0.8991708755493164 }, { "label": "POSITIVE", "score": 0.10082905739545822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "There's a payment showing in the app today even though I have not used my card at all. I want a refund." }
[ { "label": "NEGATIVE", "score": 0.9908485412597656 }, { "label": "POSITIVE", "score": 0.009151492267847061 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I have a new card. How do I activate it?" }
[ { "label": "NEGATIVE", "score": 0.9953859448432922 }, { "label": "POSITIVE", "score": 0.0046140155754983425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "They used the wrong rate when I made a purchase with foreign currency." }
[ { "label": "NEGATIVE", "score": 0.9996446371078491 }, { "label": "POSITIVE", "score": 0.00035530049353837967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I see a charge for a direct debit that was not me." }
[ { "label": "NEGATIVE", "score": 0.9978400468826294 }, { "label": "POSITIVE", "score": 0.0021599505562335253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "when i travel can it top up automatically" }
[ { "label": "NEGATIVE", "score": 0.002108848886564374 }, { "label": "POSITIVE", "score": 0.9978911280632019 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Why is there a fee associated with card use?" }
[ { "label": "NEGATIVE", "score": 0.9979743361473083 }, { "label": "POSITIVE", "score": 0.002025660127401352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Why was my cash withdrawal cancelled at the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9991416931152344 }, { "label": "POSITIVE", "score": 0.0008583393646404147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "How come I was charged an extra fee when paying with the card?" }
[ { "label": "NEGATIVE", "score": 0.9991974234580994 }, { "label": "POSITIVE", "score": 0.0008026165305636823 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?" }
[ { "label": "NEGATIVE", "score": 0.9989522695541382 }, { "label": "POSITIVE", "score": 0.001047678291797638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on." }
[ { "label": "NEGATIVE", "score": 0.9995841383934021 }, { "label": "POSITIVE", "score": 0.0004158702213317156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Is there an auto top up feature?" }
[ { "label": "NEGATIVE", "score": 0.9948765635490417 }, { "label": "POSITIVE", "score": 0.005123454611748457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct." }
[ { "label": "NEGATIVE", "score": 0.004692705348134041 }, { "label": "POSITIVE", "score": 0.9953072667121887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "My card doesn't seem to work anymore" }
[ { "label": "NEGATIVE", "score": 0.9995098114013672 }, { "label": "POSITIVE", "score": 0.0004902238142676651 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How do I top up using my Apple Watch?" }
[ { "label": "NEGATIVE", "score": 0.9922601580619812 }, { "label": "POSITIVE", "score": 0.0077398247085511684 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I am trying to revert a transcation I did this morning" }
[ { "label": "NEGATIVE", "score": 0.9975525736808777 }, { "label": "POSITIVE", "score": 0.002447462873533368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I got my American Express in Apple Pay, why is top up not working in my country?" }
[ { "label": "NEGATIVE", "score": 0.9981327652931213 }, { "label": "POSITIVE", "score": 0.0018672674195840955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "What is needed for my daughter to open an account?" }
[ { "label": "NEGATIVE", "score": 0.9978755712509155 }, { "label": "POSITIVE", "score": 0.0021243877708911896 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "What are the fees for using transfer to top off my account?" }
[ { "label": "NEGATIVE", "score": 0.9986554384231567 }, { "label": "POSITIVE", "score": 0.0013445870717987418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "Who can have access to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9982505440711975 }, { "label": "POSITIVE", "score": 0.0017494137864559889 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?" }
[ { "label": "NEGATIVE", "score": 0.9987725615501404 }, { "label": "POSITIVE", "score": 0.0012274050386622548 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "my money, where is it coming from?" }
[ { "label": "NEGATIVE", "score": 0.998665452003479 }, { "label": "POSITIVE", "score": 0.0013345477636903524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Please help me delete this account." }
[ { "label": "NEGATIVE", "score": 0.9995076656341553 }, { "label": "POSITIVE", "score": 0.000492377090267837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Are there any discounts in exchanging currencies frequently?" }
[ { "label": "NEGATIVE", "score": 0.9986257553100586 }, { "label": "POSITIVE", "score": 0.0013743056915700436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I'm happy with Mastercard and want to stick with just that credit card." }
[ { "label": "NEGATIVE", "score": 0.9791715741157532 }, { "label": "POSITIVE", "score": 0.02082839049398899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "is a transfer to a beneficiary allowed?" }
[ { "label": "NEGATIVE", "score": 0.9936006665229797 }, { "label": "POSITIVE", "score": 0.006399262696504593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "My transfer hasn't appeared yet" }
[ { "label": "NEGATIVE", "score": 0.9936896562576294 }, { "label": "POSITIVE", "score": 0.006310333032160997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Can I change my address?" }
[ { "label": "NEGATIVE", "score": 0.9991726279258728 }, { "label": "POSITIVE", "score": 0.0008273739949800074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "I didn't want to make a transaction, I want to revert it" }
[ { "label": "NEGATIVE", "score": 0.9996557235717773 }, { "label": "POSITIVE", "score": 0.0003442579472903162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I prefer Visa, can I get that instead?" }
[ { "label": "NEGATIVE", "score": 0.9942324757575989 }, { "label": "POSITIVE", "score": 0.00576747115701437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "My cash transaction isn't showing on my receipt" }
[ { "label": "NEGATIVE", "score": 0.999160647392273 }, { "label": "POSITIVE", "score": 0.0008394191390834749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Why is my check still not showing up on my account? It's been a week already" }
[ { "label": "NEGATIVE", "score": 0.9996047616004944 }, { "label": "POSITIVE", "score": 0.00039528156048618257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I was charged a fee when I transferred my funds, why?" }
[ { "label": "NEGATIVE", "score": 0.9992208480834961 }, { "label": "POSITIVE", "score": 0.0007791068637743592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "what is this fee for transfering" }
[ { "label": "NEGATIVE", "score": 0.9874175786972046 }, { "label": "POSITIVE", "score": 0.012582388706505299 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I tried to get gas but my money was gone!" }
[ { "label": "NEGATIVE", "score": 0.999016523361206 }, { "label": "POSITIVE", "score": 0.0009834639495238662 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Can I get a Visa card?" }
[ { "label": "NEGATIVE", "score": 0.9935175180435181 }, { "label": "POSITIVE", "score": 0.0064824651926755905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Your company is lame. Shut down all my account services right now." }
[ { "label": "NEGATIVE", "score": 0.9998040795326233 }, { "label": "POSITIVE", "score": 0.0001959700748557225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?" }
[ { "label": "NEGATIVE", "score": 0.9993888139724731 }, { "label": "POSITIVE", "score": 0.0006112075061537325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Are there any charges for European bank card for top up?" }
[ { "label": "NEGATIVE", "score": 0.9986349940299988 }, { "label": "POSITIVE", "score": 0.0013649578904733062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?" }
[ { "label": "NEGATIVE", "score": 0.999473512172699 }, { "label": "POSITIVE", "score": 0.0005264775245450437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "My card activation is failing." }
[ { "label": "NEGATIVE", "score": 0.9997742772102356 }, { "label": "POSITIVE", "score": 0.00022573057503905147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why is there a fee on a card payment?" }
[ { "label": "NEGATIVE", "score": 0.9982473850250244 }, { "label": "POSITIVE", "score": 0.001752676093019545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What is the Top up rate charge for using a card in the US?" }
[ { "label": "NEGATIVE", "score": 0.9938628673553467 }, { "label": "POSITIVE", "score": 0.0061371056362986565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "i need to top up by card." }
[ { "label": "NEGATIVE", "score": 0.9978419542312622 }, { "label": "POSITIVE", "score": 0.002157982438802719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Where is the PIN for my card located?" }
[ { "label": "NEGATIVE", "score": 0.9991384744644165 }, { "label": "POSITIVE", "score": 0.0008614450925961137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Who do I contact if there is a direct debit that I did not create." }
[ { "label": "NEGATIVE", "score": 0.9972625970840454 }, { "label": "POSITIVE", "score": 0.002737452508881688 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "There is an odd payment in my statement" }
[ { "label": "NEGATIVE", "score": 0.9757269024848938 }, { "label": "POSITIVE", "score": 0.024273080751299858 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Who can purchase a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9991289973258972 }, { "label": "POSITIVE", "score": 0.0008710249094292521 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!" }
[ { "label": "NEGATIVE", "score": 0.9996916055679321 }, { "label": "POSITIVE", "score": 0.00030842068372294307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Why is the exchange rate different on my recent purchase?" }
[ { "label": "NEGATIVE", "score": 0.9961054921150208 }, { "label": "POSITIVE", "score": 0.003894526744261384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through." }
[ { "label": "NEGATIVE", "score": 0.9995993971824646 }, { "label": "POSITIVE", "score": 0.00040059370803646743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "What happens if I use my account and my identity verification hasn't finished?" }
[ { "label": "NEGATIVE", "score": 0.9995762705802917 }, { "label": "POSITIVE", "score": 0.0004237619286868721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Are there restrictions to transfers to certain accounts?" }
[ { "label": "NEGATIVE", "score": 0.9942650198936462 }, { "label": "POSITIVE", "score": 0.005734975449740887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "i cannot seem to activate card" }
[ { "label": "NEGATIVE", "score": 0.9986005425453186 }, { "label": "POSITIVE", "score": 0.0013994256732985377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "When will I get my money? It's been too long." }
[ { "label": "NEGATIVE", "score": 0.9994617104530334 }, { "label": "POSITIVE", "score": 0.0005383375100791454 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "How can i get a refund for something i just bought?" }
[ { "label": "NEGATIVE", "score": 0.999466598033905 }, { "label": "POSITIVE", "score": 0.0005333618028089404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "after i got married i need to change my name" }
[ { "label": "NEGATIVE", "score": 0.9985792636871338 }, { "label": "POSITIVE", "score": 0.0014207721687853336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why did withdrawing money cost me extra?" }
[ { "label": "NEGATIVE", "score": 0.9985816478729248 }, { "label": "POSITIVE", "score": 0.0014183273306116462 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "who charged my card" }
[ { "label": "NEGATIVE", "score": 0.9684698581695557 }, { "label": "POSITIVE", "score": 0.031530190259218216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I just pulled money out of the ATM and was charged a fee, WHy?" }
[ { "label": "NEGATIVE", "score": 0.9988604784011841 }, { "label": "POSITIVE", "score": 0.0011395203182473779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My card no longer works." }
[ { "label": "NEGATIVE", "score": 0.9997746348381042 }, { "label": "POSITIVE", "score": 0.00022538819757755846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How do I make my PIN work again?" }
[ { "label": "NEGATIVE", "score": 0.9992904663085938 }, { "label": "POSITIVE", "score": 0.00070952222449705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Hurry and refund me, I am waiting" }
[ { "label": "NEGATIVE", "score": 0.9894077777862549 }, { "label": "POSITIVE", "score": 0.010592235252261162 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Can you tell me the countries you provide support for." }
[ { "label": "NEGATIVE", "score": 0.002412572270259261 }, { "label": "POSITIVE", "score": 0.9975874423980713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference." }
[ { "label": "NEGATIVE", "score": 0.9983964562416077 }, { "label": "POSITIVE", "score": 0.0016035089502111077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "my card was refused, why?" }
[ { "label": "NEGATIVE", "score": 0.9979762434959412 }, { "label": "POSITIVE", "score": 0.0020237688440829515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I have been charged an extra fee when buying from your store. Why is this?" }
[ { "label": "NEGATIVE", "score": 0.9981712102890015 }, { "label": "POSITIVE", "score": 0.0018288228893652558 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" }
[ { "label": "NEGATIVE", "score": 0.9997395873069763 }, { "label": "POSITIVE", "score": 0.00026039910153485835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Am I able to use my account if the identity verification is not complete?" }
[ { "label": "NEGATIVE", "score": 0.9991747736930847 }, { "label": "POSITIVE", "score": 0.0008251560502685606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "What's go on, where is my new card?" }
[ { "label": "NEGATIVE", "score": 0.9988221526145935 }, { "label": "POSITIVE", "score": 0.0011778404004871845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Can you tell me how many currencies I can hold?" }
[ { "label": "NEGATIVE", "score": 0.995805025100708 }, { "label": "POSITIVE", "score": 0.004194985143840313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help." }
[ { "label": "NEGATIVE", "score": 0.9988211989402771 }, { "label": "POSITIVE", "score": 0.0011788377305492759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Why do you have the identity check" }
[ { "label": "NEGATIVE", "score": 0.9965373277664185 }, { "label": "POSITIVE", "score": 0.0034627390559762716 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I tried to used my card in a shop and the transaction was declined." }
[ { "label": "NEGATIVE", "score": 0.9994664788246155 }, { "label": "POSITIVE", "score": 0.000533571292180568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What are the steps to verify identity?" }
[ { "label": "NEGATIVE", "score": 0.9915960431098938 }, { "label": "POSITIVE", "score": 0.008403953164815903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I wanted to know why i got an additional fee when i use my card." }
[ { "label": "NEGATIVE", "score": 0.9981310963630676 }, { "label": "POSITIVE", "score": 0.0018689798889681697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "How do I see the source of my money?" }
[ { "label": "NEGATIVE", "score": 0.9988762736320496 }, { "label": "POSITIVE", "score": 0.0011237721191719174 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "My card arrived but I need to make it work in the app, how do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9991748929023743 }, { "label": "POSITIVE", "score": 0.0008250982500612736 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Is it possible to get both a Visa and a Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9939708709716797 }, { "label": "POSITIVE", "score": 0.006029174663126469 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "When will it be delivered to the US?" }
[ { "label": "NEGATIVE", "score": 0.9989268183708191 }, { "label": "POSITIVE", "score": 0.0010731038637459278 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null