inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "For what reason did my top-up fail?" }
[ { "label": "NEGATIVE", "score": 0.9997535347938538 }, { "label": "POSITIVE", "score": 0.0002464547869749367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "What form of identification is accepted?" }
[ { "label": "NEGATIVE", "score": 0.9923960566520691 }, { "label": "POSITIVE", "score": 0.00760390842333436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Is there a fee for a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9985841512680054 }, { "label": "POSITIVE", "score": 0.0014158233534544706 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?" }
[ { "label": "NEGATIVE", "score": 0.9985507130622864 }, { "label": "POSITIVE", "score": 0.0014493094058707356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "How do I query a payment on my card? It looks like I have paid for the same thing twice." }
[ { "label": "NEGATIVE", "score": 0.9990045428276062 }, { "label": "POSITIVE", "score": 0.0009954319102689624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My card did not work at store." }
[ { "label": "NEGATIVE", "score": 0.9996284246444702 }, { "label": "POSITIVE", "score": 0.00037157171755097806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "My credit card transaction was declined for a loan payment. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9992110729217529 }, { "label": "POSITIVE", "score": 0.0007889064727351069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "how many uses are the disposable cards good for?" }
[ { "label": "NEGATIVE", "score": 0.9992257356643677 }, { "label": "POSITIVE", "score": 0.0007743122987449169 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Can I let other people have access to my account in order to top up?" }
[ { "label": "NEGATIVE", "score": 0.9994996786117554 }, { "label": "POSITIVE", "score": 0.000500258116517216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Why is this fee being charged to me after using my card?" }
[ { "label": "NEGATIVE", "score": 0.9983231425285339 }, { "label": "POSITIVE", "score": 0.0016767993802204728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Where is the cash deposit I made?" }
[ { "label": "NEGATIVE", "score": 0.9992985725402832 }, { "label": "POSITIVE", "score": 0.0007014477741904557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I am unsuccessfully trying to make a transfer can you help?" }
[ { "label": "NEGATIVE", "score": 0.9992088675498962 }, { "label": "POSITIVE", "score": 0.0007911408902145922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Does this program take SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9982646107673645 }, { "label": "POSITIVE", "score": 0.001735436962917447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "What's the foreign exchange rate I will receive?" }
[ { "label": "NEGATIVE", "score": 0.9878712892532349 }, { "label": "POSITIVE", "score": 0.012128655798733234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Are there any restrictions to where I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9982060194015503 }, { "label": "POSITIVE", "score": 0.001793917384929955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?" }
[ { "label": "NEGATIVE", "score": 0.9990804195404053 }, { "label": "POSITIVE", "score": 0.000919573416467756 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What is this extra pound charge for?" }
[ { "label": "NEGATIVE", "score": 0.9928721785545349 }, { "label": "POSITIVE", "score": 0.007127905264496803 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.000520960777066648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Something's wrong my card won't work." }
[ { "label": "NEGATIVE", "score": 0.9997624754905701 }, { "label": "POSITIVE", "score": 0.00023754083667881787 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How long do I have to wait until the transferred money shows up?" }
[ { "label": "NEGATIVE", "score": 0.9993301630020142 }, { "label": "POSITIVE", "score": 0.0006698613287881017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Why isn't my topup working?" }
[ { "label": "NEGATIVE", "score": 0.9988652467727661 }, { "label": "POSITIVE", "score": 0.0011348159750923514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "What documents are required for proof of identity?" }
[ { "label": "NEGATIVE", "score": 0.996277391910553 }, { "label": "POSITIVE", "score": 0.003722607158124447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Can you tell me why my card payment was cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995014667510986 }, { "label": "POSITIVE", "score": 0.0004984819679521024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to." }
[ { "label": "NEGATIVE", "score": 0.9757283926010132 }, { "label": "POSITIVE", "score": 0.024271687492728233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Please tell me how to change my pin." }
[ { "label": "NEGATIVE", "score": 0.9876387119293213 }, { "label": "POSITIVE", "score": 0.012361353263258934 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Can I already use my account although the identity verification has not passed yet?" }
[ { "label": "NEGATIVE", "score": 0.9986550807952881 }, { "label": "POSITIVE", "score": 0.0013449493562802672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I didn't make these transactions. Is someone else using my card?" }
[ { "label": "NEGATIVE", "score": 0.9990547299385071 }, { "label": "POSITIVE", "score": 0.0009452523663640022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "How do I activate my card, so that I can start using it?" }
[ { "label": "NEGATIVE", "score": 0.9983847141265869 }, { "label": "POSITIVE", "score": 0.001615258981473744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I've forgotten my passcode. Can I reset?" }
[ { "label": "NEGATIVE", "score": 0.9995976090431213 }, { "label": "POSITIVE", "score": 0.00040243729017674923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I only have a card from the US is that okay?" }
[ { "label": "NEGATIVE", "score": 0.9969099164009094 }, { "label": "POSITIVE", "score": 0.00309007684700191 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I think someone has hacked my card!" }
[ { "label": "NEGATIVE", "score": 0.99931800365448 }, { "label": "POSITIVE", "score": 0.0006819642148911953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Can I activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9889023900032043 }, { "label": "POSITIVE", "score": 0.01109763141721487 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I'm not recognizing the card payment." }
[ { "label": "NEGATIVE", "score": 0.999569833278656 }, { "label": "POSITIVE", "score": 0.0004301589506212622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "why hasn't my virtual card come yet?" }
[ { "label": "NEGATIVE", "score": 0.998119056224823 }, { "label": "POSITIVE", "score": 0.001880926894955337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Can I top up my card with other cards?" }
[ { "label": "NEGATIVE", "score": 0.9956153631210327 }, { "label": "POSITIVE", "score": 0.004384604748338461 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "What is the exchange fee that is charged?" }
[ { "label": "NEGATIVE", "score": 0.9899641871452332 }, { "label": "POSITIVE", "score": 0.010035859420895576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Foreign currency rates were put in wrong at an ATM i used." }
[ { "label": "NEGATIVE", "score": 0.9997062087059021 }, { "label": "POSITIVE", "score": 0.0002938039251603186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "My foreign currency exchange has been applied incorrectly." }
[ { "label": "NEGATIVE", "score": 0.9994508624076843 }, { "label": "POSITIVE", "score": 0.0005491389310918748 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Is there a way to order a virtual card on the website?" }
[ { "label": "NEGATIVE", "score": 0.9993337988853455 }, { "label": "POSITIVE", "score": 0.0006661490770056844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "When my card expires what is the cost of a replacement and how fast?" }
[ { "label": "NEGATIVE", "score": 0.9986294507980347 }, { "label": "POSITIVE", "score": 0.0013706309255212545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Who accepts the card?" }
[ { "label": "NEGATIVE", "score": 0.9900366067886353 }, { "label": "POSITIVE", "score": 0.009963380172848701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "how many virtual cards can i have, i want 8" }
[ { "label": "NEGATIVE", "score": 0.9685459136962891 }, { "label": "POSITIVE", "score": 0.03145405277609825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I was so embarrassed. Why didn't my payment clear?" }
[ { "label": "NEGATIVE", "score": 0.999297022819519 }, { "label": "POSITIVE", "score": 0.0007029125117696822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "My payment has an incorrect exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9996528625488281 }, { "label": "POSITIVE", "score": 0.0003471576201263815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I cannot tell what my top up currently is." }
[ { "label": "NEGATIVE", "score": 0.26669207215309143 }, { "label": "POSITIVE", "score": 0.7333078980445862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "How do I deposit cash?" }
[ { "label": "NEGATIVE", "score": 0.9981343150138855 }, { "label": "POSITIVE", "score": 0.0018656885949894786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay." }
[ { "label": "NEGATIVE", "score": 0.9994644522666931 }, { "label": "POSITIVE", "score": 0.0005355888279154897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "What is the limit on disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9978446960449219 }, { "label": "POSITIVE", "score": 0.002155301161110401 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong." }
[ { "label": "NEGATIVE", "score": 0.9994322657585144 }, { "label": "POSITIVE", "score": 0.0005677270819433033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I would prefer a Mastercard." }
[ { "label": "NEGATIVE", "score": 0.9788034558296204 }, { "label": "POSITIVE", "score": 0.021196501329541206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "is there a way to do top up with apple pay" }
[ { "label": "NEGATIVE", "score": 0.9941374063491821 }, { "label": "POSITIVE", "score": 0.0058626472018659115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "Hi, would you please activate my card?" }
[ { "label": "NEGATIVE", "score": 0.12134318798780441 }, { "label": "POSITIVE", "score": 0.8786568641662598 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I am confused why there is cash I did not accept in my account" }
[ { "label": "NEGATIVE", "score": 0.9994000196456909 }, { "label": "POSITIVE", "score": 0.0005999350687488914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I will be traveling. Can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9773897528648376 }, { "label": "POSITIVE", "score": 0.02261027880012989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "The transfer to my account was not allowed." }
[ { "label": "NEGATIVE", "score": 0.9953925609588623 }, { "label": "POSITIVE", "score": 0.0046074106357991695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I need to transfer something from China, How long will it take?" }
[ { "label": "NEGATIVE", "score": 0.9994736313819885 }, { "label": "POSITIVE", "score": 0.0005264332285150886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I was declined when I tried to take out cash!" }
[ { "label": "NEGATIVE", "score": 0.9931401610374451 }, { "label": "POSITIVE", "score": 0.006859871558845043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "My identity is unable to be verified." }
[ { "label": "NEGATIVE", "score": 0.9996793270111084 }, { "label": "POSITIVE", "score": 0.0003206783439964056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Hold old do my kids have to be to use the service?" }
[ { "label": "NEGATIVE", "score": 0.9978275895118713 }, { "label": "POSITIVE", "score": 0.002172368112951517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "What ATM machines allow this card?" }
[ { "label": "NEGATIVE", "score": 0.9972993731498718 }, { "label": "POSITIVE", "score": 0.002700601937249303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "How do i transfer something faster than normal?" }
[ { "label": "NEGATIVE", "score": 0.9910140633583069 }, { "label": "POSITIVE", "score": 0.008985883556306362 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "What fiat currencies do you allow exchange with?" }
[ { "label": "NEGATIVE", "score": 0.9951517581939697 }, { "label": "POSITIVE", "score": 0.004848236218094826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "I tried transferring to an account but it didn't go through. What happened?" }
[ { "label": "NEGATIVE", "score": 0.999333918094635 }, { "label": "POSITIVE", "score": 0.0006660894141532481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Card activation is not working. What do i do?" }
[ { "label": "NEGATIVE", "score": 0.9997976422309875 }, { "label": "POSITIVE", "score": 0.00020243090693838894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Do you offer disposable virtual cards too?" }
[ { "label": "NEGATIVE", "score": 0.997393012046814 }, { "label": "POSITIVE", "score": 0.002606998896226287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "What is the way to go about getting a virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9982494711875916 }, { "label": "POSITIVE", "score": 0.0017505268333479762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Explain pending transactions." }
[ { "label": "NEGATIVE", "score": 0.3711855709552765 }, { "label": "POSITIVE", "score": 0.6288143992424011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I was just needing to know why my card got declined" }
[ { "label": "NEGATIVE", "score": 0.9995076656341553 }, { "label": "POSITIVE", "score": 0.0004923057276755571 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "How long does it take for cash withdrawals to hit my account?" }
[ { "label": "NEGATIVE", "score": 0.9992278814315796 }, { "label": "POSITIVE", "score": 0.000772137485910207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Is there any fees for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9987818598747253 }, { "label": "POSITIVE", "score": 0.0012182036880403757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "My cash deposit hasn't posted to my account." }
[ { "label": "NEGATIVE", "score": 0.992145836353302 }, { "label": "POSITIVE", "score": 0.00785411149263382 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Will there be a charge for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.998143196105957 }, { "label": "POSITIVE", "score": 0.0018568416126072407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "How can I exchange AUD for GBP?" }
[ { "label": "NEGATIVE", "score": 0.998710036277771 }, { "label": "POSITIVE", "score": 0.001289965701289475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "A payment shows up on the app that I never made." }
[ { "label": "NEGATIVE", "score": 0.9794170260429382 }, { "label": "POSITIVE", "score": 0.020582938566803932 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer." }
[ { "label": "NEGATIVE", "score": 0.9991890788078308 }, { "label": "POSITIVE", "score": 0.0008109184564091265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Can I get an update on my replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9992675185203552 }, { "label": "POSITIVE", "score": 0.0007325085462071002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "My statement contained a one pound extra fee" }
[ { "label": "NEGATIVE", "score": 0.9800099730491638 }, { "label": "POSITIVE", "score": 0.019990000873804092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "What is this extra fee while I was doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9967586398124695 }, { "label": "POSITIVE", "score": 0.0032413119915872812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Why would my top up be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9970303773880005 }, { "label": "POSITIVE", "score": 0.002969600260257721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "what are the reasons I have to proof my identity to you?" }
[ { "label": "NEGATIVE", "score": 0.9972068667411804 }, { "label": "POSITIVE", "score": 0.002793087624013424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "How do I change my pin while traveling?" }
[ { "label": "NEGATIVE", "score": 0.9988046884536743 }, { "label": "POSITIVE", "score": 0.0011953687062487006 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Whats the limit on my top up" }
[ { "label": "NEGATIVE", "score": 0.9526827931404114 }, { "label": "POSITIVE", "score": 0.047317180782556534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Can you tell me why a cheque deposit isn't showing in my balance?" }
[ { "label": "NEGATIVE", "score": 0.9995120763778687 }, { "label": "POSITIVE", "score": 0.0004879157058894634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please." }
[ { "label": "NEGATIVE", "score": 0.9995331764221191 }, { "label": "POSITIVE", "score": 0.00046688210568390787 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "How do I track the card you sent to me?" }
[ { "label": "NEGATIVE", "score": 0.9986157417297363 }, { "label": "POSITIVE", "score": 0.0013842559419572353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Can you tell me what cards and currencies you support?" }
[ { "label": "NEGATIVE", "score": 0.8695393800735474 }, { "label": "POSITIVE", "score": 0.1304606795310974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "What other currencies are available to change to?" }
[ { "label": "NEGATIVE", "score": 0.9957269430160522 }, { "label": "POSITIVE", "score": 0.004273135680705309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Could not complete transfer, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9989446997642517 }, { "label": "POSITIVE", "score": 0.0010553710162639618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "I'm trying to take money from my account but its not letting me. Help!" }
[ { "label": "NEGATIVE", "score": 0.9897841811180115 }, { "label": "POSITIVE", "score": 0.010215841233730316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "How do I get my card into the app?" }
[ { "label": "NEGATIVE", "score": 0.9989022016525269 }, { "label": "POSITIVE", "score": 0.0010977245401591063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Will I be charged for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9114799499511719 }, { "label": "POSITIVE", "score": 0.08852007240056992 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "what documentation do I need for the identity check?" }
[ { "label": "NEGATIVE", "score": 0.9983964562416077 }, { "label": "POSITIVE", "score": 0.0016034722793847322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Why is there a random payment in my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993113279342651 }, { "label": "POSITIVE", "score": 0.0006886158953420818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "How much can I withdrawal in one month without incurring fees?" }
[ { "label": "NEGATIVE", "score": 0.9950656294822693 }, { "label": "POSITIVE", "score": 0.004934347700327635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened" }
[ { "label": "NEGATIVE", "score": 0.9995312690734863 }, { "label": "POSITIVE", "score": 0.0004687521723099053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?" }
[ { "label": "NEGATIVE", "score": 0.9992857575416565 }, { "label": "POSITIVE", "score": 0.0007142218528315425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "What is the identity verification process?" }
[ { "label": "NEGATIVE", "score": 0.9980048537254333 }, { "label": "POSITIVE", "score": 0.001995128346607089 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "passcode retrieval" }
[ { "label": "NEGATIVE", "score": 0.974770188331604 }, { "label": "POSITIVE", "score": 0.02522979862987995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "The exchange rate is incorrect for something I bought" }
[ { "label": "NEGATIVE", "score": 0.9995840191841125 }, { "label": "POSITIVE", "score": 0.00041597886593081057 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How do I edit my personal details?" }
[ { "label": "NEGATIVE", "score": 0.99915611743927 }, { "label": "POSITIVE", "score": 0.000843934016302228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null