inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "What do I owe for a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9941791296005249
},
{
"label": "POSITIVE",
"score": 0.005820897873491049
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 43
}
|
Default
| null | null | null |
{
"text": "I am having problems with a top-up."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994733929634094
},
{
"label": "POSITIVE",
"score": 0.0005266635562293231
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "I was charged the wrong exchange rate on a purchase"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005008602747693658
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 17
}
|
Default
| null | null | null |
{
"text": "Please help me. My disposable virtual card won't work right."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997732043266296
},
{
"label": "POSITIVE",
"score": 0.00022683435236103833
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null | null |
{
"text": "Why does my statement show an extra fee?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983457326889038
},
{
"label": "POSITIVE",
"score": 0.0016542311059311032
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null | null |
{
"text": "I haven't received my cash yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987736344337463
},
{
"label": "POSITIVE",
"score": 0.001226329361088574
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null | null |
{
"text": "please help my transfer go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9631847143173218
},
{
"label": "POSITIVE",
"score": 0.03681531175971031
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "Will the duplicated payment be refunded?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983432292938232
},
{
"label": "POSITIVE",
"score": 0.0016567386919632554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "There's a card payment with a name I don't recognize"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.0008224125485867262
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "I should not have been charged a fee for my transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993345141410828
},
{
"label": "POSITIVE",
"score": 0.0006654118187725544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "why hasnt my card come in yet?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127458341419697
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583834788762033
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993616938591003
},
{
"label": "POSITIVE",
"score": 0.0006383707514032722
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "What is the daily limit on my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9914901852607727
},
{
"label": "POSITIVE",
"score": 0.008509847335517406
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null | null |
{
"text": "I answered so many questions about my identity. Why do you need this info?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.003016504691913724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null | null |
{
"text": "How dp i top up with a cheque ?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9955774545669556
},
{
"label": "POSITIVE",
"score": 0.0044225482270121574
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null | null |
{
"text": "Where can I find the auto-top up feature?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374651221558452
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null | null |
{
"text": "I cannot try my PIN anymore."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994452595710754
},
{
"label": "POSITIVE",
"score": 0.0005547733744606376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null | null |
{
"text": "How long do I have to wait for Europe transfers?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983458518981934
},
{
"label": "POSITIVE",
"score": 0.0016541082877665758
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null | null |
{
"text": "Can you provide information for freezing my card immediately?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980553388595581
},
{
"label": "POSITIVE",
"score": 0.0019446717342361808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null | null |
{
"text": "They is a payment I don't recognize on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9381529092788696
},
{
"label": "POSITIVE",
"score": 0.061847057193517685
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "When will my transfer finish pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970539808273315
},
{
"label": "POSITIVE",
"score": 0.002945962129160762
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null | null |
{
"text": "What's the limit for disposable virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981993436813354
},
{
"label": "POSITIVE",
"score": 0.0018006860045716166
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "I am having problems with my physical card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.00033320856164209545
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null | null |
{
"text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982017278671265
},
{
"label": "POSITIVE",
"score": 0.0017982140416279435
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null | null |
{
"text": "Can you tell me the ATMs I can use with my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null | null |
{
"text": "Why are you keeping my money from me by declining my card? What is going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999322772026062
},
{
"label": "POSITIVE",
"score": 0.0006772361812181771
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "why is there a fee for a payment on my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989967942237854
},
{
"label": "POSITIVE",
"score": 0.0010031720157712698
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "Why have I been charged a fee for cash withdrawal?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998492956161499
},
{
"label": "POSITIVE",
"score": 0.001507028006017208
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "Why can't I make a transfer?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.0012775035575032234
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "What currencies and methods can i use to top up my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.002108973218128085
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null | null |
{
"text": "I have a top up card. Where is the verification code?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982183575630188
},
{
"label": "POSITIVE",
"score": 0.0017815830651670694
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null | null |
{
"text": "Why did the top-up fail?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997453093528748
},
{
"label": "POSITIVE",
"score": 0.0002546832838561386
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "A transfer has to be cancelled."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949511289596558
},
{
"label": "POSITIVE",
"score": 0.005048900842666626
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974902868270874
},
{
"label": "POSITIVE",
"score": 0.0025096938479691744
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null | null |
{
"text": "I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998690664768219
},
{
"label": "POSITIVE",
"score": 0.0013093899469822645
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null | null |
{
"text": "What steps can I take if someone else is using my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999038577079773
},
{
"label": "POSITIVE",
"score": 0.0009614244918338954
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.001720033586025238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "There is a repeat charge for the same item"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9950215816497803
},
{
"label": "POSITIVE",
"score": 0.004978413227945566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "how to recover my passcode"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.002805566880851984
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null | null |
{
"text": "I don't recognise a Direct Debit payment"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101723363623023
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null | null |
{
"text": "The app is saying I made a withdrawl but I didn't."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566196214407682
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.000228381875785999
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "Am I limited to what ATM I can use my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996859073638916
},
{
"label": "POSITIVE",
"score": 0.0031409047078341246
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null | null |
{
"text": "Do you send more than one card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.017051653936505318
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 39
}
|
Default
| null | null | null |
{
"text": "How can I stop someone from using my card after I lost it yesterday."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992750287055969
},
{
"label": "POSITIVE",
"score": 0.0007249493501149118
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 42
}
|
Default
| null | null | null |
{
"text": "There is a transfer not showing on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436389521695673
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "My transfer didn't complete. Why can't I access funds?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.00043974106665700674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "I topped up but the app denied it"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9904125332832336
},
{
"label": "POSITIVE",
"score": 0.009587454609572887
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "I would like for someone to tell me which fiat currencies that your company supports."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9855731129646301
},
{
"label": "POSITIVE",
"score": 0.014426914975047112
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null | null |
{
"text": "My cash deposit isn't in my account. What happened?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993695616722107
},
{
"label": "POSITIVE",
"score": 0.0006304666167125106
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "Help! I forgot my password."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995765089988708
},
{
"label": "POSITIVE",
"score": 0.0004235144006088376
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null | null |
{
"text": "Has my account been frozen? I tried to use my card but the ATM would not dispense cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972063899040222
},
{
"label": "POSITIVE",
"score": 0.0027935595717281103
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "I withdrew cash and I think the exchange rate is wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.0004025754751637578
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null | null |
{
"text": "I want to find out what happened to my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995154142379761
},
{
"label": "POSITIVE",
"score": 0.00048461504047736526
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "Can both a Visa and Mastercard be received from you?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746219247579575
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
{
"text": "am suspicious of my card's security"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997718095779419
},
{
"label": "POSITIVE",
"score": 0.002281884429976344
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "When do you charge fees on accounts? I just saw a charge on my statement."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9902586936950684
},
{
"label": "POSITIVE",
"score": 0.009741364978253841
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "Why is verification for my identity needed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.002077472163364291
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null | null |
{
"text": "Are there any hidden limit on the auto top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989635944366455
},
{
"label": "POSITIVE",
"score": 0.0010364376939833164
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null | null |
{
"text": "I can't get cash from the ATM!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992467164993286
},
{
"label": "POSITIVE",
"score": 0.0007533097523264587
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "When will my virtual card arrive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979077529162169
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null | null |
{
"text": "What is the verification code for my top up card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987505674362183
},
{
"label": "POSITIVE",
"score": 0.00124939507804811
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null | null |
{
"text": "How long does it take to activate my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980280995368958
},
{
"label": "POSITIVE",
"score": 0.0019718497060239315
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null | null |
{
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991872906684875
},
{
"label": "POSITIVE",
"score": 0.0008126480388455093
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "I sent a payment but it isn't showing up in the app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436457042582333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null | null |
{
"text": "Why didnt my top up go through"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.0038806109223514795
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card."
}
|
[
{
"label": "NEGATIVE",
"score": 0.008847330696880817
},
{
"label": "POSITIVE",
"score": 0.9911527037620544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8968737125396729
},
{
"label": "POSITIVE",
"score": 0.10312630981206894
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "How can I activate the new card i got?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986652135848999
},
{
"label": "POSITIVE",
"score": 0.0013347886269912124
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null | null |
{
"text": "Can I unblock my PIN in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991650581359863
},
{
"label": "POSITIVE",
"score": 0.000834900070913136
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 49
}
|
Default
| null | null | null |
{
"text": "How long will an urgent transfer from China take?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970600008964539
},
{
"label": "POSITIVE",
"score": 0.002940018428489566
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null | null |
{
"text": "What do I do if I believe to be a victim of credit card fraud?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.0017313821008428931
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "Can both Visa and Mastercard be chosen?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9940531849861145
},
{
"label": "POSITIVE",
"score": 0.0059468504041433334
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
{
"text": "Is there a charge for exchanging foreign currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985930323600769
},
{
"label": "POSITIVE",
"score": 0.0014069925528019667
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null | null |
{
"text": "What is the point of verifying a top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.0024086518678814173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 71
}
|
Default
| null | null | null |
{
"text": "It won't let me prove my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985692501068115
},
{
"label": "POSITIVE",
"score": 0.0014307232340797782
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null | null |
{
"text": "I desperately need to transfer something from China, Please give me the wait time."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.0009231771691702306
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 67
}
|
Default
| null | null | null |
{
"text": "Can apple pay handle top up exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.996821403503418
},
{
"label": "POSITIVE",
"score": 0.0031785937026143074
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null | null |
{
"text": "can other people use the app to add money to my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9966825842857361
},
{
"label": "POSITIVE",
"score": 0.003317397553473711
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null | null |
{
"text": "Why wouldn't my withdrawal go through?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.0041471063159406185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 26
}
|
Default
| null | null | null |
{
"text": "I cannot see a refund in my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981082677841187
},
{
"label": "POSITIVE",
"score": 0.0018917298875749111
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null | null |
{
"text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992008805274963
},
{
"label": "POSITIVE",
"score": 0.0007991452584974468
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 15
}
|
Default
| null | null | null |
{
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557551096193492
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "When I use my card, it says decline?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.0005930382176302373
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null | null |
{
"text": "Are there any limits if I use these virtual cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9978411197662354
},
{
"label": "POSITIVE",
"score": 0.0021588627714663744
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "limits on top ups"
}
|
[
{
"label": "NEGATIVE",
"score": 0.6411328315734863
},
{
"label": "POSITIVE",
"score": 0.3588671386241913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 60
}
|
Default
| null | null | null |
{
"text": "I placed a cash deposit in my account but I can't see it yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9968442916870117
},
{
"label": "POSITIVE",
"score": 0.0031557774636894464
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 6
}
|
Default
| null | null | null |
{
"text": "How do I change my card PIN?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954865090548992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null | null |
{
"text": "The expiration date for my card is coming up, how do I get a new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994636178016663
},
{
"label": "POSITIVE",
"score": 0.0005364295793697238
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null | null |
{
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9178326725959778
},
{
"label": "POSITIVE",
"score": 0.08216728270053864
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 66
}
|
Default
| null | null | null |
{
"text": "It's been a week since you sent my card and I still don't have it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994534850120544
},
{
"label": "POSITIVE",
"score": 0.0005464912974275649
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 11
}
|
Default
| null | null | null |
{
"text": "Why won't my card accept any transactions?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988816380500793
},
{
"label": "POSITIVE",
"score": 0.0011183503083884716
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 14
}
|
Default
| null | null | null |
{
"text": "Help me delete my account. I am not satisfied with the service."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.0002031097246799618
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null | null |
{
"text": "Seems like my transfer was declined how come?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994369149208069
},
{
"label": "POSITIVE",
"score": 0.0005630532396025956
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965751767158508
},
{
"label": "POSITIVE",
"score": 0.0034247993025928736
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "I can't remember my passcode."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992098808288574
},
{
"label": "POSITIVE",
"score": 0.0007900606142356992
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null | null |
{
"text": "I need to hold money, what currencies can I use?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154066602699459
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null | null |
{
"text": "Why did you revert my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018404996953904629
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "What type of card will I receive?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9861305356025696
},
{
"label": "POSITIVE",
"score": 0.01386947650462389
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
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