inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "How much am I allowed to top-up?" }
[ { "label": "NEGATIVE", "score": 0.9970648884773254 }, { "label": "POSITIVE", "score": 0.002935118740424514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Is ordering a new card from China available?" }
[ { "label": "NEGATIVE", "score": 0.9982230067253113 }, { "label": "POSITIVE", "score": 0.0017769326223060489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "How long do transfers from Europe take?" }
[ { "label": "NEGATIVE", "score": 0.9967775940895081 }, { "label": "POSITIVE", "score": 0.0032223984599113464 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "What do you do with all the identity information you're collecting from me?" }
[ { "label": "NEGATIVE", "score": 0.9973223805427551 }, { "label": "POSITIVE", "score": 0.002677661133930087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Do you offer any discounts for someone who exchanges currencies frequently?" }
[ { "label": "NEGATIVE", "score": 0.997205913066864 }, { "label": "POSITIVE", "score": 0.0027940627187490463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How can I top up my account with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9989433884620667 }, { "label": "POSITIVE", "score": 0.0010565679986029863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?" }
[ { "label": "NEGATIVE", "score": 0.9902485013008118 }, { "label": "POSITIVE", "score": 0.009751442819833755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Hi something is going on with the app. I see some payments I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.960120677947998 }, { "label": "POSITIVE", "score": 0.03987928479909897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Can I change my PIN if I want to?" }
[ { "label": "NEGATIVE", "score": 0.999210000038147 }, { "label": "POSITIVE", "score": 0.000789913407061249 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I had a payment reverted and would like to figure out why." }
[ { "label": "NEGATIVE", "score": 0.9934764504432678 }, { "label": "POSITIVE", "score": 0.006523571442812681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction" }
[ { "label": "NEGATIVE", "score": 0.9920279383659363 }, { "label": "POSITIVE", "score": 0.007972080260515213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I no longer want this can i cancel my purchase?" }
[ { "label": "NEGATIVE", "score": 0.9996397495269775 }, { "label": "POSITIVE", "score": 0.0003602519282139838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "What all is needed for the identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.0007002350757829845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "If I were to transfer, what would the cost be?" }
[ { "label": "NEGATIVE", "score": 0.9989340901374817 }, { "label": "POSITIVE", "score": 0.0010659056715667248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "I bought something and I take issue with the exchange rate applied." }
[ { "label": "NEGATIVE", "score": 0.9294811487197876 }, { "label": "POSITIVE", "score": 0.07051892578601837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "do I need to verify my identity before I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9993833303451538 }, { "label": "POSITIVE", "score": 0.0006166056264191866 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I lost my card n need a new one." }
[ { "label": "NEGATIVE", "score": 0.9996515512466431 }, { "label": "POSITIVE", "score": 0.0003484357730485499 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "How do I get a new expiration date?" }
[ { "label": "NEGATIVE", "score": 0.9996956586837769 }, { "label": "POSITIVE", "score": 0.00030437554232776165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "How do I deactivate a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993903636932373 }, { "label": "POSITIVE", "score": 0.0006095977150835097 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "What do I do if my card gets broken?" }
[ { "label": "NEGATIVE", "score": 0.9979536533355713 }, { "label": "POSITIVE", "score": 0.0020463168621063232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I want to shut down my account as soon as possible." }
[ { "label": "NEGATIVE", "score": 0.9997596144676208 }, { "label": "POSITIVE", "score": 0.00024039427808020264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "I need to change details about my personal account." }
[ { "label": "NEGATIVE", "score": 0.9994980096817017 }, { "label": "POSITIVE", "score": 0.0005019356030970812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Where do you deliver cards to?" }
[ { "label": "NEGATIVE", "score": 0.9917987585067749 }, { "label": "POSITIVE", "score": 0.008201226592063904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "What currency can I use to pay for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9979464411735535 }, { "label": "POSITIVE", "score": 0.002053603995591402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I don't have a way to prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9997392296791077 }, { "label": "POSITIVE", "score": 0.0002607243077363819 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "I've completely forgot the code to get into the app." }
[ { "label": "NEGATIVE", "score": 0.9995138645172119 }, { "label": "POSITIVE", "score": 0.00048612701357342303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly." }
[ { "label": "NEGATIVE", "score": 0.4576842784881592 }, { "label": "POSITIVE", "score": 0.5423157215118408 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "What countries do you operate in?" }
[ { "label": "NEGATIVE", "score": 0.9437975883483887 }, { "label": "POSITIVE", "score": 0.05620236694812775 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "is there a charge on withdrawals?" }
[ { "label": "NEGATIVE", "score": 0.998769223690033 }, { "label": "POSITIVE", "score": 0.0012308037839829922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why was I denied the option to transfer money to a selected beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9991191029548645 }, { "label": "POSITIVE", "score": 0.000880895764566958 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Where is the top-up verification code located?" }
[ { "label": "NEGATIVE", "score": 0.9993257522583008 }, { "label": "POSITIVE", "score": 0.0006742325494997203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Can you close my account please?" }
[ { "label": "NEGATIVE", "score": 0.9947800636291504 }, { "label": "POSITIVE", "score": 0.00521991727873683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "I would like to dispute a payment I didnt make" }
[ { "label": "NEGATIVE", "score": 0.9972266554832458 }, { "label": "POSITIVE", "score": 0.002773294458165765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through." }
[ { "label": "NEGATIVE", "score": 0.8106811046600342 }, { "label": "POSITIVE", "score": 0.18931891024112701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "how to change name on account" }
[ { "label": "NEGATIVE", "score": 0.6145308613777161 }, { "label": "POSITIVE", "score": 0.3854691684246063 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why is there a payment I didn't do in my app?" }
[ { "label": "NEGATIVE", "score": 0.9987382292747498 }, { "label": "POSITIVE", "score": 0.0012617475586012006 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?" }
[ { "label": "NEGATIVE", "score": 0.9990116357803345 }, { "label": "POSITIVE", "score": 0.0009883991442620754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Why didn;t my payment work" }
[ { "label": "NEGATIVE", "score": 0.9992026686668396 }, { "label": "POSITIVE", "score": 0.0007973314495757222 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "There's a payment in the app that I didn't authorize." }
[ { "label": "NEGATIVE", "score": 0.951644778251648 }, { "label": "POSITIVE", "score": 0.04835515096783638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time." }
[ { "label": "NEGATIVE", "score": 0.999588668346405 }, { "label": "POSITIVE", "score": 0.0004113623290322721 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "When will my payment go through?" }
[ { "label": "NEGATIVE", "score": 0.9978457689285278 }, { "label": "POSITIVE", "score": 0.0021542287431657314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "It kept my cash" }
[ { "label": "NEGATIVE", "score": 0.010704993270337582 }, { "label": "POSITIVE", "score": 0.9892949461936951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I deposited a cheque and its been days and I still haven't received the cash!!" }
[ { "label": "NEGATIVE", "score": 0.9989113807678223 }, { "label": "POSITIVE", "score": 0.0010886561358347535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "My PIN isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002663501363713294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "How would I go about getting a physical card to use in stores?" }
[ { "label": "NEGATIVE", "score": 0.9992265701293945 }, { "label": "POSITIVE", "score": 0.0007734110695309937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "When does a UK transfer show up?" }
[ { "label": "NEGATIVE", "score": 0.9955358505249023 }, { "label": "POSITIVE", "score": 0.004464131314307451 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I noticed that there is a withdrawal in the app that is not mine." }
[ { "label": "NEGATIVE", "score": 0.9994804263114929 }, { "label": "POSITIVE", "score": 0.0005195524427108467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I am looking to change my adress." }
[ { "label": "NEGATIVE", "score": 0.9976198077201843 }, { "label": "POSITIVE", "score": 0.002380120102316141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete." }
[ { "label": "NEGATIVE", "score": 0.9806226491928101 }, { "label": "POSITIVE", "score": 0.019377300515770912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I am seeing in the App a some cash withdrawal that I did not do" }
[ { "label": "NEGATIVE", "score": 0.996527373790741 }, { "label": "POSITIVE", "score": 0.0034726387821137905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I have never been charged a card payment fee before. Why did this change?" }
[ { "label": "NEGATIVE", "score": 0.9477612972259521 }, { "label": "POSITIVE", "score": 0.05223868042230606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My card wants to be topped what do you guys support?" }
[ { "label": "NEGATIVE", "score": 0.9933304190635681 }, { "label": "POSITIVE", "score": 0.006669597700238228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Why did my transfer to a beneficiary fail?" }
[ { "label": "NEGATIVE", "score": 0.9995525479316711 }, { "label": "POSITIVE", "score": 0.00044746408821083605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Can I top up using my cheque?" }
[ { "label": "NEGATIVE", "score": 0.9972851276397705 }, { "label": "POSITIVE", "score": 0.00271481997333467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "What currencies do you accept to add money?" }
[ { "label": "NEGATIVE", "score": 0.9864526391029358 }, { "label": "POSITIVE", "score": 0.013547305017709732 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I can't find the top-up card verification code." }
[ { "label": "NEGATIVE", "score": 0.999570906162262 }, { "label": "POSITIVE", "score": 0.00042912299977615476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "My morning transaction needs to be canceled." }
[ { "label": "NEGATIVE", "score": 0.9947493672370911 }, { "label": "POSITIVE", "score": 0.005250665824860334 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Is a physical charge extra" }
[ { "label": "NEGATIVE", "score": 0.0016952106961980462 }, { "label": "POSITIVE", "score": 0.9983047246932983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I think my passcode was changed" }
[ { "label": "NEGATIVE", "score": 0.9989588260650635 }, { "label": "POSITIVE", "score": 0.00104117626324296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I have a direct debit on my records that is strange and I need help." }
[ { "label": "NEGATIVE", "score": 0.9978680610656738 }, { "label": "POSITIVE", "score": 0.0021319412626326084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How to verify my identity" }
[ { "label": "NEGATIVE", "score": 0.08780734986066818 }, { "label": "POSITIVE", "score": 0.9121925830841064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?" }
[ { "label": "NEGATIVE", "score": 0.6211275458335876 }, { "label": "POSITIVE", "score": 0.37887251377105713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "What should I do if someone stole my phone?" }
[ { "label": "NEGATIVE", "score": 0.9994661211967468 }, { "label": "POSITIVE", "score": 0.0005338927730917931 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there." }
[ { "label": "NEGATIVE", "score": 0.9252826571464539 }, { "label": "POSITIVE", "score": 0.07471735030412674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "How do you find the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9986760020256042 }, { "label": "POSITIVE", "score": 0.001323979813605547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Can I activate a card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9961974620819092 }, { "label": "POSITIVE", "score": 0.003802591934800148 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Help me. My phone has been lost or stolen!" }
[ { "label": "NEGATIVE", "score": 0.9982972741127014 }, { "label": "POSITIVE", "score": 0.001702711102552712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I did a money transaction and the recipient doesn't see it" }
[ { "label": "NEGATIVE", "score": 0.9993712306022644 }, { "label": "POSITIVE", "score": 0.000628757057711482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "My payment was declined" }
[ { "label": "NEGATIVE", "score": 0.9952952265739441 }, { "label": "POSITIVE", "score": 0.004704816732555628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What kind of costs are involved for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.9982611536979675 }, { "label": "POSITIVE", "score": 0.0017388019477948546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I would like to change currency" }
[ { "label": "NEGATIVE", "score": 0.7561251521110535 }, { "label": "POSITIVE", "score": 0.24387484788894653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I don't have my cell phone with me so I cannot access the system to complete the transaction." }
[ { "label": "NEGATIVE", "score": 0.998713493347168 }, { "label": "POSITIVE", "score": 0.0012865652097389102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "My transfer is stuck pending? How do we fix it to it goes through?" }
[ { "label": "NEGATIVE", "score": 0.9997614026069641 }, { "label": "POSITIVE", "score": 0.00023859651992097497 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "If I were to use a European bank card for a top up, will I incur a charge?" }
[ { "label": "NEGATIVE", "score": 0.9991294741630554 }, { "label": "POSITIVE", "score": 0.0008705640793778002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?" }
[ { "label": "NEGATIVE", "score": 0.9996680021286011 }, { "label": "POSITIVE", "score": 0.00033204664941877127 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How quickly can you get me my card?" }
[ { "label": "NEGATIVE", "score": 0.9989540576934814 }, { "label": "POSITIVE", "score": 0.0010459392797201872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Which countries are you in?" }
[ { "label": "NEGATIVE", "score": 0.808827817440033 }, { "label": "POSITIVE", "score": 0.19117221236228943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What cards do you offer?" }
[ { "label": "NEGATIVE", "score": 0.9246084094047546 }, { "label": "POSITIVE", "score": 0.07539153844118118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "what I need to verify my account" }
[ { "label": "NEGATIVE", "score": 0.9926456212997437 }, { "label": "POSITIVE", "score": 0.007354385685175657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "The app does not recognize who I am." }
[ { "label": "NEGATIVE", "score": 0.9997168183326721 }, { "label": "POSITIVE", "score": 0.00028321295394562185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "How do I go about ordering a new bank card?" }
[ { "label": "NEGATIVE", "score": 0.9988330006599426 }, { "label": "POSITIVE", "score": 0.001167052541859448 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9993009567260742 }, { "label": "POSITIVE", "score": 0.0006989872781559825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "I need more physical cards." }
[ { "label": "NEGATIVE", "score": 0.9992071986198425 }, { "label": "POSITIVE", "score": 0.0007928874692879617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "My money transfer has not happened yet" }
[ { "label": "NEGATIVE", "score": 0.998262345790863 }, { "label": "POSITIVE", "score": 0.001737673650495708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "How to I close my account?" }
[ { "label": "NEGATIVE", "score": 0.9996359348297119 }, { "label": "POSITIVE", "score": 0.00036408138112165034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about." }
[ { "label": "NEGATIVE", "score": 0.9852814078330994 }, { "label": "POSITIVE", "score": 0.014718583784997463 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I am still waiting for my card." }
[ { "label": "NEGATIVE", "score": 0.9937458038330078 }, { "label": "POSITIVE", "score": 0.006254119332879782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9993195533752441 }, { "label": "POSITIVE", "score": 0.0006804444128647447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Do you have support for flat currencies?" }
[ { "label": "NEGATIVE", "score": 0.9962195754051208 }, { "label": "POSITIVE", "score": 0.00378044368699193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "I've deposited a check but the cash isn't showing that it's there yet." }
[ { "label": "NEGATIVE", "score": 0.9973083734512329 }, { "label": "POSITIVE", "score": 0.0026916577480733395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I see my transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9984835982322693 }, { "label": "POSITIVE", "score": 0.0015164641663432121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Why is the ATM not allowing me to get cash?" }
[ { "label": "NEGATIVE", "score": 0.9985625147819519 }, { "label": "POSITIVE", "score": 0.0014374464517459273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I logged in wrong and am blocked, how do I log in?" }
[ { "label": "NEGATIVE", "score": 0.9995597004890442 }, { "label": "POSITIVE", "score": 0.0004402749764267355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Can I use google play as my primary app to Top up?" }
[ { "label": "NEGATIVE", "score": 0.9975911378860474 }, { "label": "POSITIVE", "score": 0.00240889354608953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I have received my statement but I do not see my refund, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9976397752761841 }, { "label": "POSITIVE", "score": 0.0023602228611707687 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "There was a limited amount of money available at the time of my transaction." }
[ { "label": "NEGATIVE", "score": 0.9987530708312988 }, { "label": "POSITIVE", "score": 0.0012469182256609201 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I need to have an item refunded." }
[ { "label": "NEGATIVE", "score": 0.9994664788246155 }, { "label": "POSITIVE", "score": 0.0005334995221346617 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Why was my transfer request decline?" }
[ { "label": "NEGATIVE", "score": 0.999243974685669 }, { "label": "POSITIVE", "score": 0.0007560235681012273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?" }
[ { "label": "NEGATIVE", "score": 0.9981157779693604 }, { "label": "POSITIVE", "score": 0.0018842016579583287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "What is the best way to get my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.999421238899231 }, { "label": "POSITIVE", "score": 0.0005788275157101452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null