inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Why does my top-up get cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9996309280395508 }, { "label": "POSITIVE", "score": 0.0003690658777486533 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I need more than one disposable card" }
[ { "label": "NEGATIVE", "score": 0.9993096590042114 }, { "label": "POSITIVE", "score": 0.0006903703906573355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Is there a reason my refund isn't showing on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993385672569275 }, { "label": "POSITIVE", "score": 0.0006613749428652227 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Why do I see a random withdrawal in my app?" }
[ { "label": "NEGATIVE", "score": 0.9996269941329956 }, { "label": "POSITIVE", "score": 0.0003730421594809741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "How do I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9982638955116272 }, { "label": "POSITIVE", "score": 0.0017361160134896636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I am seeing in the App a payment that its not mine" }
[ { "label": "NEGATIVE", "score": 0.9914724826812744 }, { "label": "POSITIVE", "score": 0.008527535945177078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I was told I would be getting a refund but I have yet to see it" }
[ { "label": "NEGATIVE", "score": 0.9940236210823059 }, { "label": "POSITIVE", "score": 0.005976391490548849 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?" }
[ { "label": "NEGATIVE", "score": 0.9990096092224121 }, { "label": "POSITIVE", "score": 0.000990341417491436 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My new card is here, what's the process for activating it?" }
[ { "label": "NEGATIVE", "score": 0.9813917875289917 }, { "label": "POSITIVE", "score": 0.01860828697681427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "When will I receive my card?" }
[ { "label": "NEGATIVE", "score": 0.9907726049423218 }, { "label": "POSITIVE", "score": 0.009227382950484753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Why can't I make multiple payments with my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9983503818511963 }, { "label": "POSITIVE", "score": 0.0016495935851708055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "Do top-up limits exist?" }
[ { "label": "NEGATIVE", "score": 0.9949797987937927 }, { "label": "POSITIVE", "score": 0.0050201681442558765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I tried to withdraw cash, but got declined!" }
[ { "label": "NEGATIVE", "score": 0.989200234413147 }, { "label": "POSITIVE", "score": 0.010799726471304893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "My app shows a payment I didn't make" }
[ { "label": "NEGATIVE", "score": 0.995395839214325 }, { "label": "POSITIVE", "score": 0.004604145418852568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "why hasn't my cash arrived yet from my cheque?!" }
[ { "label": "NEGATIVE", "score": 0.9985223412513733 }, { "label": "POSITIVE", "score": 0.0014777261530980468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "What is this fee showing up in my account for?" }
[ { "label": "NEGATIVE", "score": 0.9975257515907288 }, { "label": "POSITIVE", "score": 0.0024742267560213804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I can't add any more money." }
[ { "label": "NEGATIVE", "score": 0.99949049949646 }, { "label": "POSITIVE", "score": 0.0005095103988423944 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "How can I get a Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9988304972648621 }, { "label": "POSITIVE", "score": 0.001169529277831316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "How many days do I have to wait for the transfer to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.9990228414535522 }, { "label": "POSITIVE", "score": 0.0009771357290446758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "Can you tell me what I need to do to have my pin changed?" }
[ { "label": "NEGATIVE", "score": 0.9994447827339172 }, { "label": "POSITIVE", "score": 0.0005551515496335924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "my cash out is still pending" }
[ { "label": "NEGATIVE", "score": 0.9500803351402283 }, { "label": "POSITIVE", "score": 0.049919676035642624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Is getting my identity verified required before I can use my account?" }
[ { "label": "NEGATIVE", "score": 0.9995668530464172 }, { "label": "POSITIVE", "score": 0.00043311589979566634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "If my funds are running low, will the app top up automatically?" }
[ { "label": "NEGATIVE", "score": 0.999154806137085 }, { "label": "POSITIVE", "score": 0.0008451519533991814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I've been waiting for 3 days, why is my withdrawal still pending?" }
[ { "label": "NEGATIVE", "score": 0.9985038042068481 }, { "label": "POSITIVE", "score": 0.0014962643617764115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "What are the reasons why a card payment would be declined?" }
[ { "label": "NEGATIVE", "score": 0.9977619647979736 }, { "label": "POSITIVE", "score": 0.00223796465434134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Please help me regarding a direct debit in the app that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9973887801170349 }, { "label": "POSITIVE", "score": 0.002611241303384304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?" }
[ { "label": "NEGATIVE", "score": 0.9994592070579529 }, { "label": "POSITIVE", "score": 0.0005407617427408695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Where is the verification code display?" }
[ { "label": "NEGATIVE", "score": 0.9993526339530945 }, { "label": "POSITIVE", "score": 0.0006473782123066485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Can I get information on topping up?" }
[ { "label": "NEGATIVE", "score": 0.9878875017166138 }, { "label": "POSITIVE", "score": 0.012112520635128021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Can I change my pin at an atm?" }
[ { "label": "NEGATIVE", "score": 0.9989532232284546 }, { "label": "POSITIVE", "score": 0.0010467023821547627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "i cannot find my card PIN" }
[ { "label": "NEGATIVE", "score": 0.9993461966514587 }, { "label": "POSITIVE", "score": 0.000653811905067414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I have lost my card, but need to place an online order! How do I get a virtual card instantly?" }
[ { "label": "NEGATIVE", "score": 0.9992885589599609 }, { "label": "POSITIVE", "score": 0.0007113834726624191 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed." }
[ { "label": "NEGATIVE", "score": 0.9969459176063538 }, { "label": "POSITIVE", "score": 0.003054141765460372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I just tried to top-up and now I'm getting an additional verification message, why?" }
[ { "label": "NEGATIVE", "score": 0.999377429485321 }, { "label": "POSITIVE", "score": 0.0006225852994248271 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Have a payment that I haven't done." }
[ { "label": "NEGATIVE", "score": 0.7749204039573669 }, { "label": "POSITIVE", "score": 0.22507958114147186 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I can't get my virtual card to work." }
[ { "label": "NEGATIVE", "score": 0.9996993541717529 }, { "label": "POSITIVE", "score": 0.0003006707993336022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
null
{ "text": "My PIN is not working, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.0002228812809335068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Need a new passcode." }
[ { "label": "NEGATIVE", "score": 0.9990308284759521 }, { "label": "POSITIVE", "score": 0.0009691765299066901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "How do I add a card on to the app?" }
[ { "label": "NEGATIVE", "score": 0.9975878000259399 }, { "label": "POSITIVE", "score": 0.002412253525108099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Where are my funds? I topped off my car but it didn't seem to complete." }
[ { "label": "NEGATIVE", "score": 0.9995326995849609 }, { "label": "POSITIVE", "score": 0.0004673204675782472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996399879455566 }, { "label": "POSITIVE", "score": 0.00036005349829792976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Why was I charged extra using my card?" }
[ { "label": "NEGATIVE", "score": 0.9971535205841064 }, { "label": "POSITIVE", "score": 0.002846426097676158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "why does my statement contain an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9988370537757874 }, { "label": "POSITIVE", "score": 0.0011629770742729306 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I prefer using Mastercard, can I substitute?" }
[ { "label": "NEGATIVE", "score": 0.9963871240615845 }, { "label": "POSITIVE", "score": 0.003612847998738289 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Why is my top-up pending?" }
[ { "label": "NEGATIVE", "score": 0.9970837235450745 }, { "label": "POSITIVE", "score": 0.002916310215368867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Why was I not able to get cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.999638557434082 }, { "label": "POSITIVE", "score": 0.00036139701842330396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Where can I get my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9993166923522949 }, { "label": "POSITIVE", "score": 0.0006833428051322699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Am I allowed to change my PIN anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9984784722328186 }, { "label": "POSITIVE", "score": 0.001521583995781839 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I bought something that I need a refund for." }
[ { "label": "NEGATIVE", "score": 0.9388157725334167 }, { "label": "POSITIVE", "score": 0.061184272170066833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Which part of the app do I order virtual cards from?" }
[ { "label": "NEGATIVE", "score": 0.9986503720283508 }, { "label": "POSITIVE", "score": 0.0013496984029188752 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Can you explain to me why a cash withdrawal shows up as pending?" }
[ { "label": "NEGATIVE", "score": 0.9988141059875488 }, { "label": "POSITIVE", "score": 0.0011859089136123657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I just want to top-up, why do I need to verify anything?" }
[ { "label": "NEGATIVE", "score": 0.9991045594215393 }, { "label": "POSITIVE", "score": 0.000895414617843926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "how to i go about getting my virtual card" }
[ { "label": "NEGATIVE", "score": 0.9899787902832031 }, { "label": "POSITIVE", "score": 0.010021231137216091 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "What's up with the extra fee I got?" }
[ { "label": "NEGATIVE", "score": 0.9968097805976868 }, { "label": "POSITIVE", "score": 0.0031901467591524124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "How do I know if my top-up went through?" }
[ { "label": "NEGATIVE", "score": 0.9994232654571533 }, { "label": "POSITIVE", "score": 0.0005767045659013093 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I'm interested in using fiat currencies, which do you support?" }
[ { "label": "NEGATIVE", "score": 0.8296005725860596 }, { "label": "POSITIVE", "score": 0.17039941251277924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "I topped up and now my money is not there anymore! What happened to it?" }
[ { "label": "NEGATIVE", "score": 0.9992311000823975 }, { "label": "POSITIVE", "score": 0.0007689595222473145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "How can my friend send money to me?" }
[ { "label": "NEGATIVE", "score": 0.9994077682495117 }, { "label": "POSITIVE", "score": 0.0005921960691921413 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "What do I have to do to get the contactless to work?" }
[ { "label": "NEGATIVE", "score": 0.9991856217384338 }, { "label": "POSITIVE", "score": 0.0008143818122334778 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Why haven't I gotten my payment yet?" }
[ { "label": "NEGATIVE", "score": 0.9991763234138489 }, { "label": "POSITIVE", "score": 0.0008236336288973689 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free." }
[ { "label": "NEGATIVE", "score": 0.9945066571235657 }, { "label": "POSITIVE", "score": 0.005493318196386099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "the bank transfer was declined" }
[ { "label": "NEGATIVE", "score": 0.997782289981842 }, { "label": "POSITIVE", "score": 0.0022176976781338453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "What is the reason for my beneficiary to be disallowed?" }
[ { "label": "NEGATIVE", "score": 0.9978317618370056 }, { "label": "POSITIVE", "score": 0.0021682088263332844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Why has my top-up been returned to my account?" }
[ { "label": "NEGATIVE", "score": 0.9995774626731873 }, { "label": "POSITIVE", "score": 0.0004225191369187087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Why am I getting double charged for multiple transactions?" }
[ { "label": "NEGATIVE", "score": 0.998310923576355 }, { "label": "POSITIVE", "score": 0.001689109019935131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Why can't my beneficiary get access?" }
[ { "label": "NEGATIVE", "score": 0.9992584586143494 }, { "label": "POSITIVE", "score": 0.000741512980312109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "My friend says he hasn't received my transaction" }
[ { "label": "NEGATIVE", "score": 0.9996546506881714 }, { "label": "POSITIVE", "score": 0.0003453802492003888 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Are there restrictions on new cards in China?" }
[ { "label": "NEGATIVE", "score": 0.9961302280426025 }, { "label": "POSITIVE", "score": 0.0038697216659784317 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Help me order my card." }
[ { "label": "NEGATIVE", "score": 0.9824437499046326 }, { "label": "POSITIVE", "score": 0.017556162551045418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "What do I do to activate?" }
[ { "label": "NEGATIVE", "score": 0.9366423487663269 }, { "label": "POSITIVE", "score": 0.06335762143135071 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I need to update my address." }
[ { "label": "NEGATIVE", "score": 0.9995866417884827 }, { "label": "POSITIVE", "score": 0.0004133454349357635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "How do I top-up while traveling?" }
[ { "label": "NEGATIVE", "score": 0.9964459538459778 }, { "label": "POSITIVE", "score": 0.003554045222699642 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I checked my statement and am being charged one pound. Where did this charge come from?" }
[ { "label": "NEGATIVE", "score": 0.9980450868606567 }, { "label": "POSITIVE", "score": 0.0019549562130123377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange." }
[ { "label": "NEGATIVE", "score": 0.9993895292282104 }, { "label": "POSITIVE", "score": 0.0006104320054873824 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Why is it important to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9989185333251953 }, { "label": "POSITIVE", "score": 0.0010815112618729472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I have multiple of the same transaction" }
[ { "label": "NEGATIVE", "score": 0.9848259091377258 }, { "label": "POSITIVE", "score": 0.015174128115177155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I topped up recently and saw the money go through, but now it's just gone? What's going on" }
[ { "label": "NEGATIVE", "score": 0.9995160102844238 }, { "label": "POSITIVE", "score": 0.000484053191030398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Cash withdrawal has been pending, why is it so?" }
[ { "label": "NEGATIVE", "score": 0.9987868666648865 }, { "label": "POSITIVE", "score": 0.0012131232069805264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I can't get a contactless payment to work." }
[ { "label": "NEGATIVE", "score": 0.9989293217658997 }, { "label": "POSITIVE", "score": 0.0010706655448302627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Why can't I use a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9990164041519165 }, { "label": "POSITIVE", "score": 0.0009835331002250314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Is my card denied anywhere?" }
[ { "label": "NEGATIVE", "score": 0.9984384179115295 }, { "label": "POSITIVE", "score": 0.0015615655574947596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?" }
[ { "label": "NEGATIVE", "score": 0.9987099170684814 }, { "label": "POSITIVE", "score": 0.0012900651199743152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Why didn't the ATM give me all my money" }
[ { "label": "NEGATIVE", "score": 0.9967561364173889 }, { "label": "POSITIVE", "score": 0.0032438102643936872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Help me! I don't know what my password is." }
[ { "label": "NEGATIVE", "score": 0.999545156955719 }, { "label": "POSITIVE", "score": 0.00045486452290788293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.998874843120575 }, { "label": "POSITIVE", "score": 0.001125103561207652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "is there a frequent currency discount?" }
[ { "label": "NEGATIVE", "score": 0.9939627051353455 }, { "label": "POSITIVE", "score": 0.006037319079041481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "What is the number of transactions I get with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9984517097473145 }, { "label": "POSITIVE", "score": 0.0015482152812182903 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "how do I get top up to work for my card" }
[ { "label": "NEGATIVE", "score": 0.06301034986972809 }, { "label": "POSITIVE", "score": 0.9369896650314331 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "How can I tell where the money came from?" }
[ { "label": "NEGATIVE", "score": 0.9993534684181213 }, { "label": "POSITIVE", "score": 0.0006465596961788833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995667338371277 }, { "label": "POSITIVE", "score": 0.0004332703538239002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "What are the cards and currencies that you support?" }
[ { "label": "NEGATIVE", "score": 0.9650540947914124 }, { "label": "POSITIVE", "score": 0.03494589775800705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "When will a cash withdrawal show up?" }
[ { "label": "NEGATIVE", "score": 0.9978092312812805 }, { "label": "POSITIVE", "score": 0.0021907694172114134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I tried to top up my account and it didn't work" }
[ { "label": "NEGATIVE", "score": 0.999776303768158 }, { "label": "POSITIVE", "score": 0.00022370988153852522 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "What is an exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9911928772926331 }, { "label": "POSITIVE", "score": 0.008807157166302204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed." }
[ { "label": "NEGATIVE", "score": 0.9791780114173889 }, { "label": "POSITIVE", "score": 0.020822010934352875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How do I dispute a debit that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9967568516731262 }, { "label": "POSITIVE", "score": 0.0032431534491479397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Are there any ATM's near me that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9969047904014587 }, { "label": "POSITIVE", "score": 0.0030951867811381817 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Why is my transfer taking so long to complete?" }
[ { "label": "NEGATIVE", "score": 0.998894989490509 }, { "label": "POSITIVE", "score": 0.0011050384491682053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Is there a way to see where my money originally came from?" }
[ { "label": "NEGATIVE", "score": 0.9990594983100891 }, { "label": "POSITIVE", "score": 0.0009404536103829741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "can my husband open an account and transfer money" }
[ { "label": "NEGATIVE", "score": 0.991132915019989 }, { "label": "POSITIVE", "score": 0.008867121301591396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null