inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "What should I do if my physical card isn't working?" }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.00047242772416211665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Why hasn't my transaction completed?" }
[ { "label": "NEGATIVE", "score": 0.9991632699966431 }, { "label": "POSITIVE", "score": 0.0008367215632461011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I've been waiting since Friday, where is my money?" }
[ { "label": "NEGATIVE", "score": 0.9982094764709473 }, { "label": "POSITIVE", "score": 0.0017904882552102208 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please." }
[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.008779693394899368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "The card payment I attempted to make failed." }
[ { "label": "NEGATIVE", "score": 0.999722421169281 }, { "label": "POSITIVE", "score": 0.00027753462200053036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Are there any limits to were my card is accepted?" }
[ { "label": "NEGATIVE", "score": 0.9976130723953247 }, { "label": "POSITIVE", "score": 0.002386914100497961 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "What is my source of funds?" }
[ { "label": "NEGATIVE", "score": 0.9972825050354004 }, { "label": "POSITIVE", "score": 0.002717508003115654 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Why was my exchange rate a different amount than usual?" }
[ { "label": "NEGATIVE", "score": 0.9949206709861755 }, { "label": "POSITIVE", "score": 0.005079303868114948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Why was I charged extra on my last UK pound to Russian ruble exchange?" }
[ { "label": "NEGATIVE", "score": 0.9988625049591064 }, { "label": "POSITIVE", "score": 0.0011375329922884703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What's the exchange fee?" }
[ { "label": "NEGATIVE", "score": 0.9928750991821289 }, { "label": "POSITIVE", "score": 0.007124878466129303 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Can I add a card back to the app?" }
[ { "label": "NEGATIVE", "score": 0.9984540939331055 }, { "label": "POSITIVE", "score": 0.0015459220157936215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I have a pending money transfer" }
[ { "label": "NEGATIVE", "score": 0.9925838708877563 }, { "label": "POSITIVE", "score": 0.007416144013404846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I think my pin has been compromised, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.998573899269104 }, { "label": "POSITIVE", "score": 0.001426071161404252 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I took out money and there is a fee. Why?" }
[ { "label": "NEGATIVE", "score": 0.9961353540420532 }, { "label": "POSITIVE", "score": 0.003864698112010956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Why was I not able to take cash from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9995286464691162 }, { "label": "POSITIVE", "score": 0.0004714188107755035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9993171691894531 }, { "label": "POSITIVE", "score": 0.000682839541696012 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I don't want to give you all my identify details." }
[ { "label": "NEGATIVE", "score": 0.999439537525177 }, { "label": "POSITIVE", "score": 0.0005604331963695586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Where can I find information about where my money came from?" }
[ { "label": "NEGATIVE", "score": 0.9994919300079346 }, { "label": "POSITIVE", "score": 0.0005080233095213771 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?" }
[ { "label": "NEGATIVE", "score": 0.9996305704116821 }, { "label": "POSITIVE", "score": 0.0003693974867928773 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "There is a duplicate payment on my card. Why?" }
[ { "label": "NEGATIVE", "score": 0.9990731477737427 }, { "label": "POSITIVE", "score": 0.0009268823778256774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "What's the fee for exchange of foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9962473511695862 }, { "label": "POSITIVE", "score": 0.0037525901570916176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How do I order another card?" }
[ { "label": "NEGATIVE", "score": 0.998257577419281 }, { "label": "POSITIVE", "score": 0.001742442836984992 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Which merchants accept this card?" }
[ { "label": "NEGATIVE", "score": 0.994232714176178 }, { "label": "POSITIVE", "score": 0.005767312832176685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased." }
[ { "label": "NEGATIVE", "score": 0.9997439980506897 }, { "label": "POSITIVE", "score": 0.00025596030172891915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I have a transaction showing up multiple times." }
[ { "label": "NEGATIVE", "score": 0.9756612777709961 }, { "label": "POSITIVE", "score": 0.024338653311133385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "What do I do if my card is about to expire?" }
[ { "label": "NEGATIVE", "score": 0.9979149699211121 }, { "label": "POSITIVE", "score": 0.0020850016735494137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "An ATM machine didn't return my card." }
[ { "label": "NEGATIVE", "score": 0.9992086291313171 }, { "label": "POSITIVE", "score": 0.0007914350717328489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "I believe my top up is still pending" }
[ { "label": "NEGATIVE", "score": 0.004921697545796633 }, { "label": "POSITIVE", "score": 0.9950783252716064 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees." }
[ { "label": "NEGATIVE", "score": 0.9993938207626343 }, { "label": "POSITIVE", "score": 0.0006061707390472293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "The machine only paid me a hundred when I wanted 20" }
[ { "label": "NEGATIVE", "score": 0.9989822506904602 }, { "label": "POSITIVE", "score": 0.0010177729418501258 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Can i have the item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9990205764770508 }, { "label": "POSITIVE", "score": 0.00097940384875983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?" }
[ { "label": "NEGATIVE", "score": 0.995326042175293 }, { "label": "POSITIVE", "score": 0.004673887509852648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I cannot use my PIN." }
[ { "label": "NEGATIVE", "score": 0.998501181602478 }, { "label": "POSITIVE", "score": 0.0014987895265221596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!" }
[ { "label": "NEGATIVE", "score": 0.9993705153465271 }, { "label": "POSITIVE", "score": 0.000629562942776829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Can you please reactivate my card?" }
[ { "label": "NEGATIVE", "score": 0.9504100680351257 }, { "label": "POSITIVE", "score": 0.049589917063713074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "what are your exchange rates at?" }
[ { "label": "NEGATIVE", "score": 0.9948280453681946 }, { "label": "POSITIVE", "score": 0.00517198396846652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "I see a direct debit charge that I did not approve" }
[ { "label": "NEGATIVE", "score": 0.9993820190429688 }, { "label": "POSITIVE", "score": 0.0006180123891681433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Why does it show that my transfer is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9980378746986389 }, { "label": "POSITIVE", "score": 0.0019621311221271753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?" }
[ { "label": "NEGATIVE", "score": 0.9969121217727661 }, { "label": "POSITIVE", "score": 0.0030878360848873854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I have cash deposit to my account but it is experiencing a problem" }
[ { "label": "NEGATIVE", "score": 0.9983837604522705 }, { "label": "POSITIVE", "score": 0.0016162445535883307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "My card will expire next month, will I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9986214637756348 }, { "label": "POSITIVE", "score": 0.0013785515911877155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Where is my credit card that was to be mailed?" }
[ { "label": "NEGATIVE", "score": 0.9994219541549683 }, { "label": "POSITIVE", "score": 0.000578013772610575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Would I be able to open an account for my daughter?" }
[ { "label": "NEGATIVE", "score": 0.9992809891700745 }, { "label": "POSITIVE", "score": 0.0007190472679212689 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "Please provide currency exchange rates" }
[ { "label": "NEGATIVE", "score": 0.030848428606987 }, { "label": "POSITIVE", "score": 0.9691516160964966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Can I have a discount if I exchange currency often?" }
[ { "label": "NEGATIVE", "score": 0.9942649006843567 }, { "label": "POSITIVE", "score": 0.00573506485670805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Can I return an item?" }
[ { "label": "NEGATIVE", "score": 0.9907716512680054 }, { "label": "POSITIVE", "score": 0.009228368289768696 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "What's the web address to unblock my pin?" }
[ { "label": "NEGATIVE", "score": 0.9991859793663025 }, { "label": "POSITIVE", "score": 0.0008139899582602084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I want my card frozen right away. Money was taken out in an odd location I have never heard of." }
[ { "label": "NEGATIVE", "score": 0.9988347887992859 }, { "label": "POSITIVE", "score": 0.0011652818648144603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Why am i being double charged for something?" }
[ { "label": "NEGATIVE", "score": 0.9961712956428528 }, { "label": "POSITIVE", "score": 0.003828665940091014 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "How long will a transaction to a friend take?" }
[ { "label": "NEGATIVE", "score": 0.9981160163879395 }, { "label": "POSITIVE", "score": 0.0018840511329472065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "What if I don't verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9997109770774841 }, { "label": "POSITIVE", "score": 0.0002890387549996376 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Could google pay and top up be together?" }
[ { "label": "NEGATIVE", "score": 0.9978164434432983 }, { "label": "POSITIVE", "score": 0.002183568198233843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I was getting some cash out of the ATM but it cancelled on me without warning." }
[ { "label": "NEGATIVE", "score": 0.9983348250389099 }, { "label": "POSITIVE", "score": 0.0016652247868478298 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I thought you guys offered free transfers. Why was I charged?" }
[ { "label": "NEGATIVE", "score": 0.9976375102996826 }, { "label": "POSITIVE", "score": 0.00236255070194602 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Will it cost extra to add money to an international card?" }
[ { "label": "NEGATIVE", "score": 0.99921715259552 }, { "label": "POSITIVE", "score": 0.000782783841714263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "what currencies do you accept?" }
[ { "label": "NEGATIVE", "score": 0.16064918041229248 }, { "label": "POSITIVE", "score": 0.8393508195877075 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "What does it mean when it says that I have a payment that is pending?" }
[ { "label": "NEGATIVE", "score": 0.9985920786857605 }, { "label": "POSITIVE", "score": 0.001407956937327981 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I didn't get the right amount of cash because of the exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9997379183769226 }, { "label": "POSITIVE", "score": 0.00026211884687654674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?" }
[ { "label": "NEGATIVE", "score": 0.996619701385498 }, { "label": "POSITIVE", "score": 0.0033802713733166456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Do I have to go to the bank to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995298385620117 }, { "label": "POSITIVE", "score": 0.0004701953730545938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I already paid to top-up but the funds aren't available yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990586638450623 }, { "label": "POSITIVE", "score": 0.0009413549560122192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I need to refund my item, can you please help?" }
[ { "label": "NEGATIVE", "score": 0.9991312623023987 }, { "label": "POSITIVE", "score": 0.0008688001544214785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Is my credit card supported for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9957512617111206 }, { "label": "POSITIVE", "score": 0.004248775076121092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "What are the reasons to be charged a fee on card payments?" }
[ { "label": "NEGATIVE", "score": 0.9977194666862488 }, { "label": "POSITIVE", "score": 0.0022804855834692717 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries." }
[ { "label": "NEGATIVE", "score": 0.9994515776634216 }, { "label": "POSITIVE", "score": 0.0005483869463205338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What do I need to do in order to get a new card?" }
[ { "label": "NEGATIVE", "score": 0.9989914298057556 }, { "label": "POSITIVE", "score": 0.0010085265384986997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "what countries can i use my card in" }
[ { "label": "NEGATIVE", "score": 0.9829009175300598 }, { "label": "POSITIVE", "score": 0.017099088057875633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright." }
[ { "label": "NEGATIVE", "score": 0.9992104768753052 }, { "label": "POSITIVE", "score": 0.0007895356975495815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I have to verify my source of funds." }
[ { "label": "NEGATIVE", "score": 0.9913182258605957 }, { "label": "POSITIVE", "score": 0.008681799285113811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Do you have any top-up limits?" }
[ { "label": "NEGATIVE", "score": 0.989612877368927 }, { "label": "POSITIVE", "score": 0.01038715336471796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "What if my top up didn't work?" }
[ { "label": "NEGATIVE", "score": 0.9996050000190735 }, { "label": "POSITIVE", "score": 0.0003950425598304719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I prefer mastercard." }
[ { "label": "NEGATIVE", "score": 0.003523467108607292 }, { "label": "POSITIVE", "score": 0.9964765906333923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Where do I go for a refund?" }
[ { "label": "NEGATIVE", "score": 0.9985336065292358 }, { "label": "POSITIVE", "score": 0.001466436660848558 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Please help! I need a refund on a transaction on something I bought and I need the refund right away!" }
[ { "label": "NEGATIVE", "score": 0.9974149465560913 }, { "label": "POSITIVE", "score": 0.0025850366801023483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "My card didn't go through. It doesn't make sense. You told me that everything was ok." }
[ { "label": "NEGATIVE", "score": 0.09356886893510818 }, { "label": "POSITIVE", "score": 0.9064311385154724 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "What is the price for a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9911614656448364 }, { "label": "POSITIVE", "score": 0.00883854553103447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Why was there a fee for paying by card?" }
[ { "label": "NEGATIVE", "score": 0.999257504940033 }, { "label": "POSITIVE", "score": 0.000742427131626755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I would like to get both a Visa and MasterCard?" }
[ { "label": "NEGATIVE", "score": 0.9836679100990295 }, { "label": "POSITIVE", "score": 0.016332106664776802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I can't recognise this Direct Debit payment." }
[ { "label": "NEGATIVE", "score": 0.9991558790206909 }, { "label": "POSITIVE", "score": 0.0008440766832791269 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Where can I get a card in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9988113641738892 }, { "label": "POSITIVE", "score": 0.0011886423453688622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Is there a fee to order a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9970648884773254 }, { "label": "POSITIVE", "score": 0.0029350826516747475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Guide me on how to unblock my PIN" }
[ { "label": "NEGATIVE", "score": 0.004612533375620842 }, { "label": "POSITIVE", "score": 0.9953874945640564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I topped up but the app declined it" }
[ { "label": "NEGATIVE", "score": 0.9879399538040161 }, { "label": "POSITIVE", "score": 0.012060060165822506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "What do I need to do in order to use my card I just got?" }
[ { "label": "NEGATIVE", "score": 0.998515784740448 }, { "label": "POSITIVE", "score": 0.0014842685777693987 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?" }
[ { "label": "NEGATIVE", "score": 0.9975743889808655 }, { "label": "POSITIVE", "score": 0.0024256121832877398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I can't remember what my password is" }
[ { "label": "NEGATIVE", "score": 0.9990874528884888 }, { "label": "POSITIVE", "score": 0.0009126063669100404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9974128603935242 }, { "label": "POSITIVE", "score": 0.0025871300604194403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Why has my top-up been denied?" }
[ { "label": "NEGATIVE", "score": 0.9955037236213684 }, { "label": "POSITIVE", "score": 0.004496308974921703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "How can I get a virtual card for a one-time transaction?" }
[ { "label": "NEGATIVE", "score": 0.9992247819900513 }, { "label": "POSITIVE", "score": 0.0007752033998258412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Why isn't the transfer I made to a friend showing?" }
[ { "label": "NEGATIVE", "score": 0.9984500408172607 }, { "label": "POSITIVE", "score": 0.0015499293804168701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I didn't get all the cash I asked for" }
[ { "label": "NEGATIVE", "score": 0.9993463158607483 }, { "label": "POSITIVE", "score": 0.0006536385626532137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Why are you asking so many questions about who I am" }
[ { "label": "NEGATIVE", "score": 0.9976338148117065 }, { "label": "POSITIVE", "score": 0.002366200555115938 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I would like to know how much I can top-up." }
[ { "label": "NEGATIVE", "score": 0.0005908182938583195 }, { "label": "POSITIVE", "score": 0.9994091987609863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "A direct debit payment I didn't do shows in my app" }
[ { "label": "NEGATIVE", "score": 0.9963306784629822 }, { "label": "POSITIVE", "score": 0.003669390920549631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "If I top-up by using a trasfer are there charges that applied?" }
[ { "label": "NEGATIVE", "score": 0.9990479350090027 }, { "label": "POSITIVE", "score": 0.0009520866442471743 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "I want to choose a new PIN." }
[ { "label": "NEGATIVE", "score": 0.9982439279556274 }, { "label": "POSITIVE", "score": 0.0017561068525537848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I just got refunded for my purchase over two weeks ago" }
[ { "label": "NEGATIVE", "score": 0.998489260673523 }, { "label": "POSITIVE", "score": 0.0015107083600014448 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Can i receive transfers from my employer this way?" }
[ { "label": "NEGATIVE", "score": 0.997079610824585 }, { "label": "POSITIVE", "score": 0.002920441795140505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "How do I add the card I just received to show up in the app?" }
[ { "label": "NEGATIVE", "score": 0.9974997639656067 }, { "label": "POSITIVE", "score": 0.0025001836474984884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Was there a problem with topping up?" }
[ { "label": "NEGATIVE", "score": 0.9984762072563171 }, { "label": "POSITIVE", "score": 0.0015237978659570217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null