inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "can i see money source?" }
[ { "label": "NEGATIVE", "score": 0.9975329637527466 }, { "label": "POSITIVE", "score": 0.0024669829290360212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Am I able to modify my account details?" }
[ { "label": "NEGATIVE", "score": 0.9991857409477234 }, { "label": "POSITIVE", "score": 0.000814209517557174 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why is this not letting me exchange crypto? I need help making this transaction go through." }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.0004952950985170901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I am wondering about a transfer from a different country that doesn't show up yet?" }
[ { "label": "NEGATIVE", "score": 0.9958403706550598 }, { "label": "POSITIVE", "score": 0.004159566946327686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?" }
[ { "label": "NEGATIVE", "score": 0.9937025308609009 }, { "label": "POSITIVE", "score": 0.006297531072050333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced." }
[ { "label": "NEGATIVE", "score": 0.9981154203414917 }, { "label": "POSITIVE", "score": 0.0018846024759113789 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "from where are coming your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9991587400436401 }, { "label": "POSITIVE", "score": 0.0008413020987063646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Where do I find my PIN for my new card?" }
[ { "label": "NEGATIVE", "score": 0.9993100166320801 }, { "label": "POSITIVE", "score": 0.0006899287109263241 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?" }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.00043833357631228864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Please tell me what this direct debit in my statement is" }
[ { "label": "NEGATIVE", "score": 0.9927108287811279 }, { "label": "POSITIVE", "score": 0.007289132568985224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How do I report fraud on my card?" }
[ { "label": "NEGATIVE", "score": 0.998755693435669 }, { "label": "POSITIVE", "score": 0.0012443076120689511 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Can you tell me why I wasn't able to complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9995974898338318 }, { "label": "POSITIVE", "score": 0.0004024788795504719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount." }
[ { "label": "NEGATIVE", "score": 0.9988924860954285 }, { "label": "POSITIVE", "score": 0.0011074993526563048 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I was using foreign currency at an ATM, but the rate was typed in wrong." }
[ { "label": "NEGATIVE", "score": 0.9996999502182007 }, { "label": "POSITIVE", "score": 0.000300041661830619 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Please explain the fee on a transfer I made." }
[ { "label": "NEGATIVE", "score": 0.9882286787033081 }, { "label": "POSITIVE", "score": 0.011771300807595253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?" }
[ { "label": "NEGATIVE", "score": 0.9969990253448486 }, { "label": "POSITIVE", "score": 0.0030010242480784655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost." }
[ { "label": "NEGATIVE", "score": 0.9983440637588501 }, { "label": "POSITIVE", "score": 0.0016558760544285178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Why was one of my transfers declined?" }
[ { "label": "NEGATIVE", "score": 0.9971728324890137 }, { "label": "POSITIVE", "score": 0.002827118616551161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?" }
[ { "label": "NEGATIVE", "score": 0.9995296001434326 }, { "label": "POSITIVE", "score": 0.0004704603343270719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "How do I receive more physical cards" }
[ { "label": "NEGATIVE", "score": 0.9893805980682373 }, { "label": "POSITIVE", "score": 0.010619353502988815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "How can disposable cards be used?" }
[ { "label": "NEGATIVE", "score": 0.9995276927947998 }, { "label": "POSITIVE", "score": 0.0004723012389149517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "What's the process to receive a second card?" }
[ { "label": "NEGATIVE", "score": 0.9949565529823303 }, { "label": "POSITIVE", "score": 0.0050434828735888 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "How do I find my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9984371066093445 }, { "label": "POSITIVE", "score": 0.0015629284316673875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Do you limit my top-offs?" }
[ { "label": "NEGATIVE", "score": 0.9826194047927856 }, { "label": "POSITIVE", "score": 0.017380621284246445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "What is the system for determining the exchange rate?" }
[ { "label": "NEGATIVE", "score": 0.9979336261749268 }, { "label": "POSITIVE", "score": 0.0020663815084844828 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "When is a payment I made with my card going to clear>" }
[ { "label": "NEGATIVE", "score": 0.990223228931427 }, { "label": "POSITIVE", "score": 0.009776783175766468 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I found the card that I thought I lost, and I would like to reactivate it." }
[ { "label": "NEGATIVE", "score": 0.0019164179684594274 }, { "label": "POSITIVE", "score": 0.9980835914611816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "A transaction I did to my friend hasn't arrived yet, why?" }
[ { "label": "NEGATIVE", "score": 0.9980043768882751 }, { "label": "POSITIVE", "score": 0.001995654543861747 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "What are the uses for disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.999049723148346 }, { "label": "POSITIVE", "score": 0.0009502513566985726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Do you accept cash?" }
[ { "label": "NEGATIVE", "score": 0.8701165318489075 }, { "label": "POSITIVE", "score": 0.12988346815109253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "i withdraw cash from the ATM and was charged a fee" }
[ { "label": "NEGATIVE", "score": 0.9962324500083923 }, { "label": "POSITIVE", "score": 0.00376752857118845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I'm not sure how to complete the identity checks process." }
[ { "label": "NEGATIVE", "score": 0.9997060894966125 }, { "label": "POSITIVE", "score": 0.0002938487159553915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I might be paranoid, but someone may be using my card." }
[ { "label": "NEGATIVE", "score": 0.997225284576416 }, { "label": "POSITIVE", "score": 0.0027747852727770805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Am I able to top up with this cheque I received?" }
[ { "label": "NEGATIVE", "score": 0.985638439655304 }, { "label": "POSITIVE", "score": 0.014361565001308918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "How much does each transfer cost?" }
[ { "label": "NEGATIVE", "score": 0.9981988072395325 }, { "label": "POSITIVE", "score": 0.0018012706423178315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "What cards and currencies can I use to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9971494078636169 }, { "label": "POSITIVE", "score": 0.002850604709237814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though..." }
[ { "label": "NEGATIVE", "score": 0.9996911287307739 }, { "label": "POSITIVE", "score": 0.00030894248629920185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I would like it if I could get an item refunded" }
[ { "label": "NEGATIVE", "score": 0.9941120743751526 }, { "label": "POSITIVE", "score": 0.005887935869395733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "At which locations can I order a card?" }
[ { "label": "NEGATIVE", "score": 0.9957982897758484 }, { "label": "POSITIVE", "score": 0.0042017013765871525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I was charged more than once for a card payment I made." }
[ { "label": "NEGATIVE", "score": 0.9856729507446289 }, { "label": "POSITIVE", "score": 0.014327033422887325 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I checked the app and my balance has not been updated for the cash or cheque deposit." }
[ { "label": "NEGATIVE", "score": 0.9996258020401001 }, { "label": "POSITIVE", "score": 0.0003741986583918333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I need to cancel a transaction on my debit card." }
[ { "label": "NEGATIVE", "score": 0.9996874332427979 }, { "label": "POSITIVE", "score": 0.00031256367219612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "My card is about to expire. Do I have to go to a branch to order a new card?" }
[ { "label": "NEGATIVE", "score": 0.9977705478668213 }, { "label": "POSITIVE", "score": 0.002229490550234914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "My payment had a wrong exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9992177486419678 }, { "label": "POSITIVE", "score": 0.0007822687039151788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Can I top-up via Apple Pay?" }
[ { "label": "NEGATIVE", "score": 0.997665524482727 }, { "label": "POSITIVE", "score": 0.002334440592676401 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I need to exchange my GBP to AUD, how would I do this?" }
[ { "label": "NEGATIVE", "score": 0.9996190071105957 }, { "label": "POSITIVE", "score": 0.0003810201887972653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks." }
[ { "label": "NEGATIVE", "score": 0.9992800354957581 }, { "label": "POSITIVE", "score": 0.0007199413375928998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Is there a way to revert a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9992376565933228 }, { "label": "POSITIVE", "score": 0.0007623338024131954 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I'm waiting for my transaction to complete." }
[ { "label": "NEGATIVE", "score": 0.9979221224784851 }, { "label": "POSITIVE", "score": 0.002077864482998848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "What are the charges if I exchange foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9972660541534424 }, { "label": "POSITIVE", "score": 0.0027339698281139135 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "The app is showing a cash withdrawal that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9966562986373901 }, { "label": "POSITIVE", "score": 0.003343634307384491 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any." }
[ { "label": "NEGATIVE", "score": 0.9977983236312866 }, { "label": "POSITIVE", "score": 0.0022016470320522785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "i have been trying to add money with apple pay but it wont work, why?" }
[ { "label": "NEGATIVE", "score": 0.9036659598350525 }, { "label": "POSITIVE", "score": 0.0963340699672699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "Why did my top up get pulled back out?" }
[ { "label": "NEGATIVE", "score": 0.9984846711158752 }, { "label": "POSITIVE", "score": 0.0015153737040236592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "My son has just turned 13, is he old enough for an account?" }
[ { "label": "NEGATIVE", "score": 0.9977060556411743 }, { "label": "POSITIVE", "score": 0.002293906407430768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "What are the disposable virtual card limits?" }
[ { "label": "NEGATIVE", "score": 0.9981924891471863 }, { "label": "POSITIVE", "score": 0.00180748850107193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "What are the top up charges for all US cards?" }
[ { "label": "NEGATIVE", "score": 0.9952411651611328 }, { "label": "POSITIVE", "score": 0.004758886992931366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Is it possible to get one of your cards in the European Union?" }
[ { "label": "NEGATIVE", "score": 0.9899583458900452 }, { "label": "POSITIVE", "score": 0.010041607543826103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "How many digits identify the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9989500641822815 }, { "label": "POSITIVE", "score": 0.0010499811032786965 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "i live in portugal. do you operate here?" }
[ { "label": "NEGATIVE", "score": 0.8072541952133179 }, { "label": "POSITIVE", "score": 0.19274576008319855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Can I have a new card shipped to China?" }
[ { "label": "NEGATIVE", "score": 0.9992855191230774 }, { "label": "POSITIVE", "score": 0.0007144795963540673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "There has been a payment in the App that has not be done by me." }
[ { "label": "NEGATIVE", "score": 0.9939060807228088 }, { "label": "POSITIVE", "score": 0.006093979813158512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9974232912063599 }, { "label": "POSITIVE", "score": 0.0025766983162611723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I was wondering if I could get a second card on this account? I would like my daughter to have one." }
[ { "label": "NEGATIVE", "score": 0.9922420978546143 }, { "label": "POSITIVE", "score": 0.00775790074840188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "The ATM would not give me cash,why?" }
[ { "label": "NEGATIVE", "score": 0.9987687468528748 }, { "label": "POSITIVE", "score": 0.001231212867423892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "At what ATM can I change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9989042282104492 }, { "label": "POSITIVE", "score": 0.0010957662016153336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I can use this card at which ATMs?" }
[ { "label": "NEGATIVE", "score": 0.9976346492767334 }, { "label": "POSITIVE", "score": 0.002365355147048831 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "I need to reset my passcode, this one isn't working" }
[ { "label": "NEGATIVE", "score": 0.9997379183769226 }, { "label": "POSITIVE", "score": 0.0002620298764668405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "How do you check my identity?" }
[ { "label": "NEGATIVE", "score": 0.9976385831832886 }, { "label": "POSITIVE", "score": 0.0023614191450178623 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?" }
[ { "label": "NEGATIVE", "score": 0.9983525276184082 }, { "label": "POSITIVE", "score": 0.0016474755248054862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "how many transactions can go on a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9985685348510742 }, { "label": "POSITIVE", "score": 0.0014314634026959538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Can anyone else top-up for me?" }
[ { "label": "NEGATIVE", "score": 0.9989731311798096 }, { "label": "POSITIVE", "score": 0.0010268804617226124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Will money be added automatically when necessary?" }
[ { "label": "NEGATIVE", "score": 0.9971515536308289 }, { "label": "POSITIVE", "score": 0.0028485022485256195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it." }
[ { "label": "NEGATIVE", "score": 0.9995059967041016 }, { "label": "POSITIVE", "score": 0.0004940498038195074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Why hasn't the app verified my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991620779037476 }, { "label": "POSITIVE", "score": 0.0008379902574233711 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Where can I find top up by cash deposit?" }
[ { "label": "NEGATIVE", "score": 0.9986605644226074 }, { "label": "POSITIVE", "score": 0.0013394386041909456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "My recipient hasn't received the money" }
[ { "label": "NEGATIVE", "score": 0.9989572763442993 }, { "label": "POSITIVE", "score": 0.0010426630033180118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I still don't have a refund." }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.0004658794205170125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Are their certain cash machines where I can change my pin?" }
[ { "label": "NEGATIVE", "score": 0.9993233680725098 }, { "label": "POSITIVE", "score": 0.0006766116712242365 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "What happened to the money that I deposited?" }
[ { "label": "NEGATIVE", "score": 0.9995545744895935 }, { "label": "POSITIVE", "score": 0.00044540519593283534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?" }
[ { "label": "NEGATIVE", "score": 0.9990217685699463 }, { "label": "POSITIVE", "score": 0.0009782862616702914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I tried to transfer money but it didn't go through" }
[ { "label": "NEGATIVE", "score": 0.9993002414703369 }, { "label": "POSITIVE", "score": 0.0006997474119998515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "the transfer went through but now it has been pending for quite a while. i need this to go through already" }
[ { "label": "NEGATIVE", "score": 0.9953265190124512 }, { "label": "POSITIVE", "score": 0.0046735284850001335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I didn't get the correct amount of money from the ATM machine" }
[ { "label": "NEGATIVE", "score": 0.999775230884552 }, { "label": "POSITIVE", "score": 0.00022480980260297656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What are all of the different steps for identity checks?" }
[ { "label": "NEGATIVE", "score": 0.9959239959716797 }, { "label": "POSITIVE", "score": 0.004075977019965649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions." }
[ { "label": "NEGATIVE", "score": 0.9688894748687744 }, { "label": "POSITIVE", "score": 0.031110605224967003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I want to exchange USD and GBP with the app" }
[ { "label": "NEGATIVE", "score": 0.9821054935455322 }, { "label": "POSITIVE", "score": 0.017894502729177475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "my payment was rejected" }
[ { "label": "NEGATIVE", "score": 0.9985446929931641 }, { "label": "POSITIVE", "score": 0.0014553706860169768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Why are you charging me a transfer fee?" }
[ { "label": "NEGATIVE", "score": 0.9984807372093201 }, { "label": "POSITIVE", "score": 0.0015192999271675944 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "How can my friends top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9988180994987488 }, { "label": "POSITIVE", "score": 0.0011819304199889302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I don't know what pending transaction means." }
[ { "label": "NEGATIVE", "score": 0.9992997646331787 }, { "label": "POSITIVE", "score": 0.0007001766934990883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "This is terrible, i want to delete my account" }
[ { "label": "NEGATIVE", "score": 0.9997963309288025 }, { "label": "POSITIVE", "score": 0.00020366453099995852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "What is the extra fee that was added when I used the card?" }
[ { "label": "NEGATIVE", "score": 0.9953193068504333 }, { "label": "POSITIVE", "score": 0.004680702928453684 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My card payments have stopped." }
[ { "label": "NEGATIVE", "score": 0.9990479350090027 }, { "label": "POSITIVE", "score": 0.0009519957238808274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "would I need to pay extra for exchanging currencies?" }
[ { "label": "NEGATIVE", "score": 0.9995138645172119 }, { "label": "POSITIVE", "score": 0.0004860936605837196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "The company is no good, please terminate my account." }
[ { "label": "NEGATIVE", "score": 0.999739944934845 }, { "label": "POSITIVE", "score": 0.00026004930259659886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Looks like my card payment was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9997429251670837 }, { "label": "POSITIVE", "score": 0.000257074338151142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it." }
[ { "label": "NEGATIVE", "score": 0.9994156360626221 }, { "label": "POSITIVE", "score": 0.0005843674880452454 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?" }
[ { "label": "NEGATIVE", "score": 0.9994300007820129 }, { "label": "POSITIVE", "score": 0.0005700304172933102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Can I use my account now, even though my identity verification has not gone through yet?" }
[ { "label": "NEGATIVE", "score": 0.9982064962387085 }, { "label": "POSITIVE", "score": 0.0017935034120455384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null