inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "There are duplicate transactions on my account" }
[ { "label": "NEGATIVE", "score": 0.999098539352417 }, { "label": "POSITIVE", "score": 0.0009014639654196799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My account seems a bit off and getting weird charges." }
[ { "label": "NEGATIVE", "score": 0.9992660880088806 }, { "label": "POSITIVE", "score": 0.0007339109433814883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!" }
[ { "label": "NEGATIVE", "score": 0.9997143149375916 }, { "label": "POSITIVE", "score": 0.00028569193091243505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Why hasn't my friend received the money i sent them yet?" }
[ { "label": "NEGATIVE", "score": 0.999455988407135 }, { "label": "POSITIVE", "score": 0.0005440343520604074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "What is the reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9979532957077026 }, { "label": "POSITIVE", "score": 0.002046668203547597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound." }
[ { "label": "NEGATIVE", "score": 0.9988234639167786 }, { "label": "POSITIVE", "score": 0.0011765576200559735 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "You advertise no fee when paying with a card then my statement shows a fee." }
[ { "label": "NEGATIVE", "score": 0.9942875504493713 }, { "label": "POSITIVE", "score": 0.005712482146918774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "How can I receive my salary with a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9987813830375671 }, { "label": "POSITIVE", "score": 0.0012186121894046664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "Can you elaborate on why I have an extra charge just for transferring?" }
[ { "label": "NEGATIVE", "score": 0.9981800317764282 }, { "label": "POSITIVE", "score": 0.0018199908081442118 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "How do I change my details?" }
[ { "label": "NEGATIVE", "score": 0.9992930889129639 }, { "label": "POSITIVE", "score": 0.000706902239471674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Can I get some help to get me card activated?" }
[ { "label": "NEGATIVE", "score": 0.9993463158607483 }, { "label": "POSITIVE", "score": 0.0006536691216751933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "how long does it take for a transfer to arrive" }
[ { "label": "NEGATIVE", "score": 0.9974538683891296 }, { "label": "POSITIVE", "score": 0.00254616467282176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?" }
[ { "label": "NEGATIVE", "score": 0.9978019595146179 }, { "label": "POSITIVE", "score": 0.002198042580857873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "What are age requirements for opening an account?" }
[ { "label": "NEGATIVE", "score": 0.9869292974472046 }, { "label": "POSITIVE", "score": 0.013070717453956604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "Can I use my social security card as a form of identity?" }
[ { "label": "NEGATIVE", "score": 0.9991874098777771 }, { "label": "POSITIVE", "score": 0.0008125508320517838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent" }
[ { "label": "NEGATIVE", "score": 0.9973273277282715 }, { "label": "POSITIVE", "score": 0.002672666683793068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I asked for more cash than what was received" }
[ { "label": "NEGATIVE", "score": 0.9983489513397217 }, { "label": "POSITIVE", "score": 0.001651016529649496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9981703758239746 }, { "label": "POSITIVE", "score": 0.0018295951886102557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Can I change my PIN in Austria?" }
[ { "label": "NEGATIVE", "score": 0.9988177418708801 }, { "label": "POSITIVE", "score": 0.0011821880470961332 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it." }
[ { "label": "NEGATIVE", "score": 0.9996565580368042 }, { "label": "POSITIVE", "score": 0.0003434364916756749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I have been charged for one thing two times." }
[ { "label": "NEGATIVE", "score": 0.9702592492103577 }, { "label": "POSITIVE", "score": 0.029740827158093452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I have an unknown charge." }
[ { "label": "NEGATIVE", "score": 0.9626684188842773 }, { "label": "POSITIVE", "score": 0.037331532686948776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I am not recognizing a debit payment from my account." }
[ { "label": "NEGATIVE", "score": 0.999593198299408 }, { "label": "POSITIVE", "score": 0.00040681715472601354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "need to exchange currencies" }
[ { "label": "NEGATIVE", "score": 0.9763523936271667 }, { "label": "POSITIVE", "score": 0.02364763431251049 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "What fees do you charge for the standard card?" }
[ { "label": "NEGATIVE", "score": 0.9959238767623901 }, { "label": "POSITIVE", "score": 0.004076133947819471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem." }
[ { "label": "NEGATIVE", "score": 0.9842060804367065 }, { "label": "POSITIVE", "score": 0.015793897211551666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I am missing a refund amount on my account." }
[ { "label": "NEGATIVE", "score": 0.9997385144233704 }, { "label": "POSITIVE", "score": 0.0002614656405057758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Why was there a transfer fee on my account?" }
[ { "label": "NEGATIVE", "score": 0.9993459582328796 }, { "label": "POSITIVE", "score": 0.0006540149915963411 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks." }
[ { "label": "NEGATIVE", "score": 0.9788685441017151 }, { "label": "POSITIVE", "score": 0.02113141492009163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "My card was eaten by the cash machine what do I do?" }
[ { "label": "NEGATIVE", "score": 0.999631404876709 }, { "label": "POSITIVE", "score": 0.0003685950650833547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "Is there an extra charge to exchange different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9980284571647644 }, { "label": "POSITIVE", "score": 0.0019715663511306047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "My top up didn't go through" }
[ { "label": "NEGATIVE", "score": 0.9950503706932068 }, { "label": "POSITIVE", "score": 0.0049495757557451725 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "What are the steps to change my PIN to something else?" }
[ { "label": "NEGATIVE", "score": 0.9981492757797241 }, { "label": "POSITIVE", "score": 0.0018507624045014381 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "What's a verification code?" }
[ { "label": "NEGATIVE", "score": 0.9962058067321777 }, { "label": "POSITIVE", "score": 0.0037941851187497377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Why isn't my balance reflecting a transfer I did?" }
[ { "label": "NEGATIVE", "score": 0.9978801012039185 }, { "label": "POSITIVE", "score": 0.002119919750839472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "What should I do if I want to get another card for someone in my family?" }
[ { "label": "NEGATIVE", "score": 0.9995593428611755 }, { "label": "POSITIVE", "score": 0.0004406448861118406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Can you tell me how transferring money into my account works?" }
[ { "label": "NEGATIVE", "score": 0.9985242486000061 }, { "label": "POSITIVE", "score": 0.0014757475582882762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I have been waiting over a week. Is the card still coming?" }
[ { "label": "NEGATIVE", "score": 0.9979029893875122 }, { "label": "POSITIVE", "score": 0.0020970620680600405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Whats wrong with my currency exchange?" }
[ { "label": "NEGATIVE", "score": 0.9995891451835632 }, { "label": "POSITIVE", "score": 0.000410895561799407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?" }
[ { "label": "NEGATIVE", "score": 0.9988634586334229 }, { "label": "POSITIVE", "score": 0.0011365879327058792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "My card won't work at all for anything." }
[ { "label": "NEGATIVE", "score": 0.999619722366333 }, { "label": "POSITIVE", "score": 0.0003802573774009943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I purchased something and the seller hasn't received the money yet, but it has been deducted from my account." }
[ { "label": "NEGATIVE", "score": 0.9983940720558167 }, { "label": "POSITIVE", "score": 0.0016059636836871505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I hate this ATM, it charged me an extra fee, Why did it charge?" }
[ { "label": "NEGATIVE", "score": 0.9995087385177612 }, { "label": "POSITIVE", "score": 0.0004912196309305727 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I thought I was going to receive more currency?" }
[ { "label": "NEGATIVE", "score": 0.9984704852104187 }, { "label": "POSITIVE", "score": 0.0015294781187549233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "If I lost my phone at the hotel, can I still use the app?" }
[ { "label": "NEGATIVE", "score": 0.99955815076828 }, { "label": "POSITIVE", "score": 0.0004418175376486033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "Card payment has be declined." }
[ { "label": "NEGATIVE", "score": 0.9741432666778564 }, { "label": "POSITIVE", "score": 0.02585674822330475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997001886367798 }, { "label": "POSITIVE", "score": 0.00029981578700244427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect." }
[ { "label": "NEGATIVE", "score": 0.9994465708732605 }, { "label": "POSITIVE", "score": 0.0005534159718081355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How do I know which payments I make will have additional fees? Where can I find this information online?" }
[ { "label": "NEGATIVE", "score": 0.9994375109672546 }, { "label": "POSITIVE", "score": 0.0005624385667033494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What's the process for exchanges?" }
[ { "label": "NEGATIVE", "score": 0.982300877571106 }, { "label": "POSITIVE", "score": 0.017699144780635834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How quickly can I transfer something to China?" }
[ { "label": "NEGATIVE", "score": 0.9994487166404724 }, { "label": "POSITIVE", "score": 0.0005512706702575088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I got less cash at the ATM than I asked for. Why?" }
[ { "label": "NEGATIVE", "score": 0.9988945126533508 }, { "label": "POSITIVE", "score": 0.0011054880451411009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I need to make a transfer from Europe, how many days does this take?" }
[ { "label": "NEGATIVE", "score": 0.9993754029273987 }, { "label": "POSITIVE", "score": 0.0006245768745429814 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "How do I turn on my new card?" }
[ { "label": "NEGATIVE", "score": 0.9975786805152893 }, { "label": "POSITIVE", "score": 0.002421294804662466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "What should I do if my passcode won't work?" }
[ { "label": "NEGATIVE", "score": 0.9995635151863098 }, { "label": "POSITIVE", "score": 0.0004365264321677387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "What do I do if I think someone has used my card?" }
[ { "label": "NEGATIVE", "score": 0.9994736313819885 }, { "label": "POSITIVE", "score": 0.0005263666389510036 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "How do I go about unlocking a pin?" }
[ { "label": "NEGATIVE", "score": 0.9967393279075623 }, { "label": "POSITIVE", "score": 0.003260711906477809 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Can I change my PIN without being physically present?" }
[ { "label": "NEGATIVE", "score": 0.9974358677864075 }, { "label": "POSITIVE", "score": 0.0025641529355198145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Can I top-up any amount I wish on any given day?" }
[ { "label": "NEGATIVE", "score": 0.9761550426483154 }, { "label": "POSITIVE", "score": 0.02384498342871666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "My card wasn't working in a shop" }
[ { "label": "NEGATIVE", "score": 0.9968069791793823 }, { "label": "POSITIVE", "score": 0.003192989621311426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9995883107185364 }, { "label": "POSITIVE", "score": 0.0004117460339330137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Can I get a refund on an item?" }
[ { "label": "NEGATIVE", "score": 0.9989493489265442 }, { "label": "POSITIVE", "score": 0.0010506699327379465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Can I order a new card with the app?" }
[ { "label": "NEGATIVE", "score": 0.9984288811683655 }, { "label": "POSITIVE", "score": 0.0015710366424173117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "I have been charged a pound for something that appears on my statement" }
[ { "label": "NEGATIVE", "score": 0.9724423885345459 }, { "label": "POSITIVE", "score": 0.027557604014873505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I have my card, when whill my PIN be available?" }
[ { "label": "NEGATIVE", "score": 0.9943335056304932 }, { "label": "POSITIVE", "score": 0.005666497629135847 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I going to be traveling, can I set up auto top-up if I run low on money?" }
[ { "label": "NEGATIVE", "score": 0.998576283454895 }, { "label": "POSITIVE", "score": 0.0014237520517781377 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "You can use it anywhere that accepts Mastercard." }
[ { "label": "NEGATIVE", "score": 0.8139576315879822 }, { "label": "POSITIVE", "score": 0.1860424429178238 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "Is there a fee for topping up a card?" }
[ { "label": "NEGATIVE", "score": 0.994875967502594 }, { "label": "POSITIVE", "score": 0.005124027840793133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over." }
[ { "label": "NEGATIVE", "score": 0.999383807182312 }, { "label": "POSITIVE", "score": 0.0006161227356642485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I want a virtual card that is disposable" }
[ { "label": "NEGATIVE", "score": 0.9996532201766968 }, { "label": "POSITIVE", "score": 0.0003467659407760948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "why and how soon do I have to have proof of identity to you?" }
[ { "label": "NEGATIVE", "score": 0.999180018901825 }, { "label": "POSITIVE", "score": 0.0008199649164453149 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "How can I go about getting a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992826581001282 }, { "label": "POSITIVE", "score": 0.0007174217025749385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?" }
[ { "label": "NEGATIVE", "score": 0.9993207454681396 }, { "label": "POSITIVE", "score": 0.000679218559525907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Why can't I withdraw cash?" }
[ { "label": "NEGATIVE", "score": 0.9865619540214539 }, { "label": "POSITIVE", "score": 0.013438074849545956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "My money I had was gone and I could not get gas!" }
[ { "label": "NEGATIVE", "score": 0.9995375871658325 }, { "label": "POSITIVE", "score": 0.000462386233266443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "The attempted transfer failed." }
[ { "label": "NEGATIVE", "score": 0.9995729327201843 }, { "label": "POSITIVE", "score": 0.0004270144854672253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Can I see where my money is being transferred from?" }
[ { "label": "NEGATIVE", "score": 0.9993388056755066 }, { "label": "POSITIVE", "score": 0.0006611228454858065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "Can you tell me about these disposable virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9987081289291382 }, { "label": "POSITIVE", "score": 0.0012918777065351605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "I recently bought something abroad but the exchange rate is incorrect. Why?" }
[ { "label": "NEGATIVE", "score": 0.9992086291313171 }, { "label": "POSITIVE", "score": 0.0007914553862065077 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?" }
[ { "label": "NEGATIVE", "score": 0.9994661211967468 }, { "label": "POSITIVE", "score": 0.0005339063354767859 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Help. My card is broken." }
[ { "label": "NEGATIVE", "score": 0.9992579817771912 }, { "label": "POSITIVE", "score": 0.0007420161855407059 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Why can't I transfer money to a beneficiery?" }
[ { "label": "NEGATIVE", "score": 0.9984386563301086 }, { "label": "POSITIVE", "score": 0.0015613759169355035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I have a cash withdrawal that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9990237951278687 }, { "label": "POSITIVE", "score": 0.000976162904407829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour." }
[ { "label": "NEGATIVE", "score": 0.9988928437232971 }, { "label": "POSITIVE", "score": 0.0011072177439928055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "My app shows a direct debit that isn't mine." }
[ { "label": "NEGATIVE", "score": 0.9992664456367493 }, { "label": "POSITIVE", "score": 0.0007335550035350025 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Is there a limit on how much I can top up?" }
[ { "label": "NEGATIVE", "score": 0.9977127313613892 }, { "label": "POSITIVE", "score": 0.0022872306872159243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I am unable to prove my identity" }
[ { "label": "NEGATIVE", "score": 0.9997349381446838 }, { "label": "POSITIVE", "score": 0.0002650033275131136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "I just noticed my transfer was declined and I don't know why. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9979275465011597 }, { "label": "POSITIVE", "score": 0.002072385046631098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Is there a top-up limit?" }
[ { "label": "NEGATIVE", "score": 0.9919061660766602 }, { "label": "POSITIVE", "score": 0.008093802258372307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9993582367897034 }, { "label": "POSITIVE", "score": 0.0006417952245101333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Why do I get a fee every time I transfer?" }
[ { "label": "NEGATIVE", "score": 0.9967681169509888 }, { "label": "POSITIVE", "score": 0.003231837647035718 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "My card has an expiration date, will you send a new one automatically?" }
[ { "label": "NEGATIVE", "score": 0.999471127986908 }, { "label": "POSITIVE", "score": 0.0005289118271321058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Please list what fiat currencies are supported for both holding and exchanging." }
[ { "label": "NEGATIVE", "score": 0.8713430762290955 }, { "label": "POSITIVE", "score": 0.12865695357322693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "How do I replace my card?" }
[ { "label": "NEGATIVE", "score": 0.9991331696510315 }, { "label": "POSITIVE", "score": 0.0008668238297104836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "A cash withdrawal has been done that I didn't do." }
[ { "label": "NEGATIVE", "score": 0.9908202290534973 }, { "label": "POSITIVE", "score": 0.009179778397083282 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "I was mugged. They took everything. I can't use the app. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.999031662940979 }, { "label": "POSITIVE", "score": 0.0009683966054581106 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "What do I do about my expired card?" }
[ { "label": "NEGATIVE", "score": 0.9988829493522644 }, { "label": "POSITIVE", "score": 0.0011170640354976058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Are top-ups unlimited?" }
[ { "label": "NEGATIVE", "score": 0.12966053187847137 }, { "label": "POSITIVE", "score": 0.8703395128250122 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money." }
[ { "label": "NEGATIVE", "score": 0.23860245943069458 }, { "label": "POSITIVE", "score": 0.7613976001739502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Why was I charged a fee on a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9987890124320984 }, { "label": "POSITIVE", "score": 0.0012109995586797595 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null