inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees."
}
|
[
{
"label": "NEGATIVE",
"score": 0.01980462484061718
},
{
"label": "POSITIVE",
"score": 0.9801953434944153
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "Top up keeps failing"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.0002677359152585268
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "I used an ATM and there was an extra charge."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9949246644973755
},
{
"label": "POSITIVE",
"score": 0.005075368564575911
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "How do I exchange AUD for GBP?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982792139053345
},
{
"label": "POSITIVE",
"score": 0.0017207592027261853
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null | null |
{
"text": "I don't know what this Direct Debit payment is."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994798302650452
},
{
"label": "POSITIVE",
"score": 0.0005201519816182554
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 28
}
|
Default
| null | null | null |
{
"text": "Can I use my new card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986955523490906
},
{
"label": "POSITIVE",
"score": 0.001304472447372973
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null | null |
{
"text": "What are the steps for getting money from a friend?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970019459724426
},
{
"label": "POSITIVE",
"score": 0.002998023759573698
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 50
}
|
Default
| null | null | null |
{
"text": "I need a hand here, I need to top up cash."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989940524101257
},
{
"label": "POSITIVE",
"score": 0.0010059125488623977
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null | null |
{
"text": "Are top-ups allowed using Apple Pay?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983331561088562
},
{
"label": "POSITIVE",
"score": 0.0016668980242684484
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 2
}
|
Default
| null | null | null |
{
"text": "Which countries do you support?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.8363285660743713
},
{
"label": "POSITIVE",
"score": 0.16367144882678986
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 24
}
|
Default
| null | null | null |
{
"text": "I made a mistake and need to cancel a transfer."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987391829490662
},
{
"label": "POSITIVE",
"score": 0.0012608093675225973
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "Is there a fee associated with using foreign exchange ATMs?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.0017560799606144428
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null | null |
{
"text": "I want to get my hands on one of those virtual cards!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9859803915023804
},
{
"label": "POSITIVE",
"score": 0.014019621536135674
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null | null |
{
"text": "The cash abroad exchange rate is applied wrong."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646141023840755
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null | null |
{
"text": "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987844824790955
},
{
"label": "POSITIVE",
"score": 0.0012155252043157816
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 51
}
|
Default
| null | null | null |
{
"text": "How do I edit my details?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991663694381714
},
{
"label": "POSITIVE",
"score": 0.000833706115372479
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null | null |
{
"text": "When will my transfer move from pending to confirmed?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9970002770423889
},
{
"label": "POSITIVE",
"score": 0.002999658929184079
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null | null |
{
"text": "What currencies are accepted to add money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9952515363693237
},
{
"label": "POSITIVE",
"score": 0.004748459439724684
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null | null |
{
"text": "My payment has been returned."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9778832197189331
},
{
"label": "POSITIVE",
"score": 0.022116810083389282
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null | null |
{
"text": "I have a cash withdrawal in my statement. Why is that?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9991379976272583
},
{
"label": "POSITIVE",
"score": 0.0008620079606771469
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "Can I choose my Visa or Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749850507825613
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 73
}
|
Default
| null | null | null |
{
"text": "Instead of GBP, how do I exchange for AUD?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null | null |
{
"text": "What do I need for the verification check?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866160737350583
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 69
}
|
Default
| null | null | null |
{
"text": "Card payment was declined, do you know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982839226722717
},
{
"label": "POSITIVE",
"score": 0.0017159958370029926
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null | null |
{
"text": "How old do my kids need to be to use your service?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979366064071655
},
{
"label": "POSITIVE",
"score": 0.0020634131506085396
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null | null |
{
"text": "Transfer isn't working?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995226860046387
},
{
"label": "POSITIVE",
"score": 0.00047729501966387033
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "Why did my payment get declined?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987770915031433
},
{
"label": "POSITIVE",
"score": 0.0012229110579937696
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "Questionable transactions on my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753444761969149
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "I can't get my virtual card to work at all"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996187686920166
},
{
"label": "POSITIVE",
"score": 0.0003811479837168008
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 72
}
|
Default
| null | null | null |
{
"text": "Why would my transfer result in a decline message?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994795918464661
},
{
"label": "POSITIVE",
"score": 0.0005203800392337143
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "Are there any charges for top ups?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979915618896484
},
{
"label": "POSITIVE",
"score": 0.0020084718707948923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 57
}
|
Default
| null | null | null |
{
"text": "Why did the app deny my top-up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.0020018923096358776
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 59
}
|
Default
| null | null | null |
{
"text": "I didn't withdraw cash but I see that transaction on my app"
}
|
[
{
"label": "NEGATIVE",
"score": 0.101002037525177
},
{
"label": "POSITIVE",
"score": 0.8989980220794678
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.00034698285162448883
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 75
}
|
Default
| null | null | null |
{
"text": "is there a fee for swift transfer"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9421090483665466
},
{
"label": "POSITIVE",
"score": 0.057890892028808594
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null | null |
{
"text": "I bought a product a week ago, but may need to return it."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9986911416053772
},
{
"label": "POSITIVE",
"score": 0.0013089185813441873
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 52
}
|
Default
| null | null | null |
{
"text": "I have no way to prove my identity."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.0002667644002940506
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null | null |
{
"text": "Can I get a new card in China?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998569130897522
},
{
"label": "POSITIVE",
"score": 0.0014308630488812923
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 9
}
|
Default
| null | null | null |
{
"text": "what is this extra charge for a withdrawal?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9987894892692566
},
{
"label": "POSITIVE",
"score": 0.0012105469359084964
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "Why was a payment I made reverted?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982360601425171
},
{
"label": "POSITIVE",
"score": 0.001763954060152173
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null | null |
{
"text": "Why is the payment on my card still pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999165415763855
},
{
"label": "POSITIVE",
"score": 0.0008346443646587431
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null | null |
{
"text": "I haven't received my virtual card yet, do yo know why?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417575249448419
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 40
}
|
Default
| null | null | null |
{
"text": "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.99928879737854
},
{
"label": "POSITIVE",
"score": 0.0007111767190508544
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "why are all my identity details required"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.001965658273547888
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 74
}
|
Default
| null | null | null |
{
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.0019678976386785507
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 36
}
|
Default
| null | null | null |
{
"text": "What's the process for topping up by card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9876277446746826
},
{
"label": "POSITIVE",
"score": 0.012372255325317383
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 62
}
|
Default
| null | null | null |
{
"text": "I'm concerned because my cash withdrawal is pending."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9529871940612793
},
{
"label": "POSITIVE",
"score": 0.04701276123523712
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 46
}
|
Default
| null | null | null |
{
"text": "I am asking to end my account."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9980529546737671
},
{
"label": "POSITIVE",
"score": 0.0019470545230433345
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null | null |
{
"text": "How many active transactions can I make with a disposable card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.001670127734541893
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989079236984253
},
{
"label": "POSITIVE",
"score": 0.0010920927161350846
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null | null |
{
"text": "I got charged two times for a transaction"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994620233774185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "Where can I find an ATM?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375113390386105
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null | null |
{
"text": "I've been trying to do a transfer multiple times and have failed? Is the system down?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997846484184265
},
{
"label": "POSITIVE",
"score": 0.00021535661653615534
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 35
}
|
Default
| null | null | null |
{
"text": "What types of cards and money do you accept?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9859218001365662
},
{
"label": "POSITIVE",
"score": 0.014078246429562569
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null | null |
{
"text": "The amount of cash I requested to withdrawal did not match what I received when exchanged"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997588992118835
},
{
"label": "POSITIVE",
"score": 0.00024108840443659574
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 76
}
|
Default
| null | null | null |
{
"text": "Can I change my pin number at a cash machine?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994797110557556
},
{
"label": "POSITIVE",
"score": 0.0005203307373449206
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 21
}
|
Default
| null | null | null |
{
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271663005463779
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I am here to change my adress."
}
|
[
{
"label": "NEGATIVE",
"score": 0.979789137840271
},
{
"label": "POSITIVE",
"score": 0.02021082304418087
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 30
}
|
Default
| null | null | null |
{
"text": "How much to exchange currencies?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.0028090444393455982
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null | null |
{
"text": "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9913307428359985
},
{
"label": "POSITIVE",
"score": 0.008669262751936913
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "Do I get any sort of discount on volume for a lot fo currency exchanges?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992052912712097
},
{
"label": "POSITIVE",
"score": 0.0007947482517920434
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 31
}
|
Default
| null | null | null |
{
"text": "Why was I charged extra on my app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974442720413208
},
{
"label": "POSITIVE",
"score": 0.002555748214945197
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 34
}
|
Default
| null | null | null |
{
"text": "Are there any places that won't take my card?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9965594410896301
},
{
"label": "POSITIVE",
"score": 0.0034405766054987907
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 10
}
|
Default
| null | null | null |
{
"text": "how do i get top up with cash deposit"
}
|
[
{
"label": "NEGATIVE",
"score": 0.013119122013449669
},
{
"label": "POSITIVE",
"score": 0.986880898475647
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null | null |
{
"text": "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994396567344666
},
{
"label": "POSITIVE",
"score": 0.0005603822064585984
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 48
}
|
Default
| null | null | null |
{
"text": "The wrong account was used during a transaction."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047403640928678215
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 8
}
|
Default
| null | null | null |
{
"text": "Do you have an age requirement when opening an account with your service?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9825802445411682
},
{
"label": "POSITIVE",
"score": 0.017419682815670967
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null | null |
{
"text": "My card is missing."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997188448905945
},
{
"label": "POSITIVE",
"score": 0.00028116689645685256
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 41
}
|
Default
| null | null | null |
{
"text": "Hey I thought transfers were free. Why are you charging me?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972143769264221
},
{
"label": "POSITIVE",
"score": 0.0027856205124408007
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "Is the fee with my cash withdrawal a mistake?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995019435882568
},
{
"label": "POSITIVE",
"score": 0.0004980939556844532
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "I want to use a payment card to top up my account. How can I do this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995843768119812
},
{
"label": "POSITIVE",
"score": 0.00041560662793926895
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 54
}
|
Default
| null | null | null |
{
"text": "Why did you revert my top up?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9957401752471924
},
{
"label": "POSITIVE",
"score": 0.004259781911969185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9997441172599792
},
{
"label": "POSITIVE",
"score": 0.0002558482810854912
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "I wish to top up using a cheque."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9961909055709839
},
{
"label": "POSITIVE",
"score": 0.0038090655580163
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 58
}
|
Default
| null | null | null |
{
"text": "I want to close my account. The service you provide is unsatisfactory to me."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279130323790014
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 55
}
|
Default
| null | null | null |
{
"text": "Can I have more disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577981937676668
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "I would like to exchange currencies on the app. How do I do this?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9954978227615356
},
{
"label": "POSITIVE",
"score": 0.004502190742641687
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null | null |
{
"text": "I didn't cancel my card payment."
}
|
[
{
"label": "NEGATIVE",
"score": 0.021615851670503616
},
{
"label": "POSITIVE",
"score": 0.9783841371536255
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 53
}
|
Default
| null | null | null |
{
"text": "Why is my card payment pending?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9985156655311584
},
{
"label": "POSITIVE",
"score": 0.0014843193348497152
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 45
}
|
Default
| null | null | null |
{
"text": "Why am I being charged again?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238917354494333
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 63
}
|
Default
| null | null | null |
{
"text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9992879033088684
},
{
"label": "POSITIVE",
"score": 0.0007121004746295512
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 61
}
|
Default
| null | null | null |
{
"text": "Are there any fees associated with receiving money?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.998860239982605
},
{
"label": "POSITIVE",
"score": 0.001139762462116778
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 56
}
|
Default
| null | null | null |
{
"text": "I don't have a password."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994250535964966
},
{
"label": "POSITIVE",
"score": 0.0005749686388298869
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 44
}
|
Default
| null | null | null |
{
"text": "What ATM accepts Mastercard?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9934942126274109
},
{
"label": "POSITIVE",
"score": 0.006505769677460194
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 3
}
|
Default
| null | null | null |
{
"text": "What do I do to exchange currency?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9974712133407593
},
{
"label": "POSITIVE",
"score": 0.0025288586039096117
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 33
}
|
Default
| null | null | null |
{
"text": "Is my card activated?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9889229536056519
},
{
"label": "POSITIVE",
"score": 0.011077100411057472
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 0
}
|
Default
| null | null | null |
{
"text": "Why is there extra cash in my account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.0010621135588735342
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.999264657497406
},
{
"label": "POSITIVE",
"score": 0.0007353670662268996
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 19
}
|
Default
| null | null | null |
{
"text": "I got my card now, how do I make it show up in the app?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9972921013832092
},
{
"label": "POSITIVE",
"score": 0.002707865322008729
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 13
}
|
Default
| null | null | null |
{
"text": "I want to use auto top-up. Is there a limit?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9973496198654175
},
{
"label": "POSITIVE",
"score": 0.0026503910776227713
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 4
}
|
Default
| null | null | null |
{
"text": "Why isn't my id verifying?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9990168809890747
},
{
"label": "POSITIVE",
"score": 0.0009830788476392627
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 68
}
|
Default
| null | null | null |
{
"text": "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9995823502540588
},
{
"label": "POSITIVE",
"score": 0.00041763592162169516
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 27
}
|
Default
| null | null | null |
{
"text": "What are the restrictions of the disposable cards?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9979590177536011
},
{
"label": "POSITIVE",
"score": 0.0020409398712217808
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 29
}
|
Default
| null | null | null |
{
"text": "I made a bank transfer and the balance hasn't updated yet."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922962493263185
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 5
}
|
Default
| null | null | null |
{
"text": "Some cash withdrawal that I didn't make showed up in the app."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9988364577293396
},
{
"label": "POSITIVE",
"score": 0.001163609093055129
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 20
}
|
Default
| null | null | null |
{
"text": "Can my daughter make an account?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624502699822187
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 1
}
|
Default
| null | null | null |
{
"text": "I have a payment I didnt make on my account"
}
|
[
{
"label": "NEGATIVE",
"score": 0.994938850402832
},
{
"label": "POSITIVE",
"score": 0.00506110955029726
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 16
}
|
Default
| null | null | null |
{
"text": "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9982518553733826
},
{
"label": "POSITIVE",
"score": 0.0017480660462751985
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 64
}
|
Default
| null | null | null |
{
"text": "I think my account has been hacked there are charges on there I don't recognize."
}
|
[
{
"label": "NEGATIVE",
"score": 0.9994450211524963
},
{
"label": "POSITIVE",
"score": 0.0005549684283323586
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 22
}
|
Default
| null | null | null |
{
"text": "My card payment has been declined"
}
|
[
{
"label": "NEGATIVE",
"score": 0.9959539175033569
},
{
"label": "POSITIVE",
"score": 0.0040461053140461445
}
] |
distilbert-base-uncased-finetuned-sst-2-english
| null | null | false | null | null |
{
"category": 25
}
|
Default
| null | null | null |
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