inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9997043013572693 }, { "label": "POSITIVE", "score": 0.00029567282763309777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "how much does it cost to add money" }
[ { "label": "NEGATIVE", "score": 0.9970920085906982 }, { "label": "POSITIVE", "score": 0.002908013528212905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Is it possible for me to give my daughter a second card for this account?" }
[ { "label": "NEGATIVE", "score": 0.9993054866790771 }, { "label": "POSITIVE", "score": 0.000694483402185142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I think the exchange rate for the cash I withdrew wasn't correct." }
[ { "label": "NEGATIVE", "score": 0.9996300935745239 }, { "label": "POSITIVE", "score": 0.00036986509803682566 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while" }
[ { "label": "NEGATIVE", "score": 0.9904706478118896 }, { "label": "POSITIVE", "score": 0.009529301896691322 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "Where do I activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9968770742416382 }, { "label": "POSITIVE", "score": 0.003122953698039055 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Is there a reason that my top-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9991418123245239 }, { "label": "POSITIVE", "score": 0.0008582076989114285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "What would cause a transfer failure?" }
[ { "label": "NEGATIVE", "score": 0.9997308850288391 }, { "label": "POSITIVE", "score": 0.00026909864391200244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Can you send me more cards for my account?" }
[ { "label": "NEGATIVE", "score": 0.9986793398857117 }, { "label": "POSITIVE", "score": 0.0013206418370828032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I want to return an item for a refund can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9986879229545593 }, { "label": "POSITIVE", "score": 0.0013120414223521948 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past." }
[ { "label": "NEGATIVE", "score": 0.5521462559700012 }, { "label": "POSITIVE", "score": 0.44785377383232117 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "exchanging currencies costs what?" }
[ { "label": "NEGATIVE", "score": 0.9948288798332214 }, { "label": "POSITIVE", "score": 0.005171127617359161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How do I transfer cash my into my account?" }
[ { "label": "NEGATIVE", "score": 0.9987527132034302 }, { "label": "POSITIVE", "score": 0.0012472745729610324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Why is a transaction still pending?" }
[ { "label": "NEGATIVE", "score": 0.9978389143943787 }, { "label": "POSITIVE", "score": 0.0021611598785966635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I'm expecting to see a cash withdrawal but I'm still waiting." }
[ { "label": "NEGATIVE", "score": 0.9856036901473999 }, { "label": "POSITIVE", "score": 0.014396293088793755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I made a payment that's pending. Will it go through?" }
[ { "label": "NEGATIVE", "score": 0.9901888966560364 }, { "label": "POSITIVE", "score": 0.009811061434447765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Where can I see where my funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9994039535522461 }, { "label": "POSITIVE", "score": 0.000596006924752146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "oh my god I lost my card! what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9995567202568054 }, { "label": "POSITIVE", "score": 0.0004432746209204197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Is there a limit to a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9983306527137756 }, { "label": "POSITIVE", "score": 0.0016692993231117725 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9993228912353516 }, { "label": "POSITIVE", "score": 0.0006771658081561327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "The exchange rate looks wrong on a holiday purchase" }
[ { "label": "NEGATIVE", "score": 0.9994460940361023 }, { "label": "POSITIVE", "score": 0.0005539004341699183 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "My top-up didn't work." }
[ { "label": "NEGATIVE", "score": 0.9997764229774475 }, { "label": "POSITIVE", "score": 0.00022356188856065273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I can't find the auto-top up option." }
[ { "label": "NEGATIVE", "score": 0.9993507266044617 }, { "label": "POSITIVE", "score": 0.0006492410902865231 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Which establishments will accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9905651807785034 }, { "label": "POSITIVE", "score": 0.00943480059504509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "My top up isn't in my wallet." }
[ { "label": "NEGATIVE", "score": 0.9991324543952942 }, { "label": "POSITIVE", "score": 0.0008675641729496419 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before." }
[ { "label": "NEGATIVE", "score": 0.9960745573043823 }, { "label": "POSITIVE", "score": 0.003925435245037079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What is my password?" }
[ { "label": "NEGATIVE", "score": 0.9953502416610718 }, { "label": "POSITIVE", "score": 0.0046497248113155365 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "What should I do if I think that someone might be using me card?" }
[ { "label": "NEGATIVE", "score": 0.9994070529937744 }, { "label": "POSITIVE", "score": 0.0005929438630118966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "I moved, can I edit my personal details?" }
[ { "label": "NEGATIVE", "score": 0.9895805716514587 }, { "label": "POSITIVE", "score": 0.010419487953186035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "how much does it cost to add money to my card" }
[ { "label": "NEGATIVE", "score": 0.9973511695861816 }, { "label": "POSITIVE", "score": 0.0026487756986171007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "What's the wait time for European transfers?" }
[ { "label": "NEGATIVE", "score": 0.9979298114776611 }, { "label": "POSITIVE", "score": 0.0020701386965811253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "There is more than one charge on my account for a transaction." }
[ { "label": "NEGATIVE", "score": 0.9786757826805115 }, { "label": "POSITIVE", "score": 0.02132425643503666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "What places accept my card?" }
[ { "label": "NEGATIVE", "score": 0.9942256808280945 }, { "label": "POSITIVE", "score": 0.005774360150098801 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "What is needed to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9961915016174316 }, { "label": "POSITIVE", "score": 0.0038084795232862234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I would like to have a physical card to carry around and use. How can I get one?" }
[ { "label": "NEGATIVE", "score": 0.9980396628379822 }, { "label": "POSITIVE", "score": 0.0019603839609771967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "They said I would get a refund but I don't see it on my statement." }
[ { "label": "NEGATIVE", "score": 0.9986269474029541 }, { "label": "POSITIVE", "score": 0.0013730452628806233 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I need to verify my identity. How do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9994364380836487 }, { "label": "POSITIVE", "score": 0.0005635569104924798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "My transfer to a beneficiary was rejected." }
[ { "label": "NEGATIVE", "score": 0.999315619468689 }, { "label": "POSITIVE", "score": 0.0006843516603112221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Can you explain why my payment is still pending?" }
[ { "label": "NEGATIVE", "score": 0.9983435869216919 }, { "label": "POSITIVE", "score": 0.0016563524259254336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Can you tell me what the problem with my card is? It was declined at a restaurant today." }
[ { "label": "NEGATIVE", "score": 0.9996232986450195 }, { "label": "POSITIVE", "score": 0.0003766193985939026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Why is the transfer still pending? Can I do something?" }
[ { "label": "NEGATIVE", "score": 0.9991637468338013 }, { "label": "POSITIVE", "score": 0.0008362264488823712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I no longer want to keep this account." }
[ { "label": "NEGATIVE", "score": 0.9997373223304749 }, { "label": "POSITIVE", "score": 0.0002626817440614104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "I believe there is a mistake because a payment I didn't make shows in my app." }
[ { "label": "NEGATIVE", "score": 0.9994927644729614 }, { "label": "POSITIVE", "score": 0.0005072353524155915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Your system is broken. My transfers keep failing, 5 times now." }
[ { "label": "NEGATIVE", "score": 0.9997416138648987 }, { "label": "POSITIVE", "score": 0.00025836090208031237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "My salary is in GBP. Do I need to configure this somewhere?" }
[ { "label": "NEGATIVE", "score": 0.9988071918487549 }, { "label": "POSITIVE", "score": 0.0011928732274100184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "I want to change the wrong exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9997885823249817 }, { "label": "POSITIVE", "score": 0.00021137663861736655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "My phone is missing." }
[ { "label": "NEGATIVE", "score": 0.9996949434280396 }, { "label": "POSITIVE", "score": 0.0003050719387829304 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I am still waiting for a money transfer to process." }
[ { "label": "NEGATIVE", "score": 0.9994696974754333 }, { "label": "POSITIVE", "score": 0.0005303500802256167 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Should I be seeing a fee applied for my money transfer?" }
[ { "label": "NEGATIVE", "score": 0.9992339611053467 }, { "label": "POSITIVE", "score": 0.0007659941329620779 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Could you please freeze my card immediately?" }
[ { "label": "NEGATIVE", "score": 0.9994788765907288 }, { "label": "POSITIVE", "score": 0.0005211936659179628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now." }
[ { "label": "NEGATIVE", "score": 0.9940608143806458 }, { "label": "POSITIVE", "score": 0.005939182825386524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "How long does a transfer transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9987216591835022 }, { "label": "POSITIVE", "score": 0.0012783025158569217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "On my transfer there was a \"decline\" message" }
[ { "label": "NEGATIVE", "score": 0.9990972280502319 }, { "label": "POSITIVE", "score": 0.0009027385385707021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "My account was charged a fee. When did you start charging extra for card payments?" }
[ { "label": "NEGATIVE", "score": 0.9977126121520996 }, { "label": "POSITIVE", "score": 0.0022873971611261368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "For topping-up is there a charge?" }
[ { "label": "NEGATIVE", "score": 0.9843193888664246 }, { "label": "POSITIVE", "score": 0.015680626034736633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How do I cancel a purchase?" }
[ { "label": "NEGATIVE", "score": 0.9995697140693665 }, { "label": "POSITIVE", "score": 0.00043029041262343526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Why did I not get the amount of money I requested?" }
[ { "label": "NEGATIVE", "score": 0.9994537234306335 }, { "label": "POSITIVE", "score": 0.0005462650442495942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Why can't the recepient of my money transaction see it?" }
[ { "label": "NEGATIVE", "score": 0.99636310338974 }, { "label": "POSITIVE", "score": 0.0036369459703564644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Can exchanged be made to EUR?" }
[ { "label": "NEGATIVE", "score": 0.9776280522346497 }, { "label": "POSITIVE", "score": 0.02237190678715706 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?" }
[ { "label": "NEGATIVE", "score": 0.9987442493438721 }, { "label": "POSITIVE", "score": 0.0012557272566482425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Where can I modify my information?" }
[ { "label": "NEGATIVE", "score": 0.9996410608291626 }, { "label": "POSITIVE", "score": 0.000358925957698375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Why can I not do a transfer to a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9971901774406433 }, { "label": "POSITIVE", "score": 0.0028098123148083687 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "want to know where funds come from" }
[ { "label": "NEGATIVE", "score": 0.9749248027801514 }, { "label": "POSITIVE", "score": 0.025075161829590797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!" }
[ { "label": "NEGATIVE", "score": 0.9994326233863831 }, { "label": "POSITIVE", "score": 0.0005673557170666754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Why did I get charged a fee for my card payment?" }
[ { "label": "NEGATIVE", "score": 0.9986961483955383 }, { "label": "POSITIVE", "score": 0.0013038383331149817 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "There is a €1 fee on my account I didn't authorize" }
[ { "label": "NEGATIVE", "score": 0.9854407906532288 }, { "label": "POSITIVE", "score": 0.01455916091799736 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "how do the cards work?" }
[ { "label": "NEGATIVE", "score": 0.991607666015625 }, { "label": "POSITIVE", "score": 0.00839235819876194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "My latest transfer seems to be missing." }
[ { "label": "NEGATIVE", "score": 0.9997665286064148 }, { "label": "POSITIVE", "score": 0.00023351739218924195 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "What exchange rates do you use?" }
[ { "label": "NEGATIVE", "score": 0.9920969009399414 }, { "label": "POSITIVE", "score": 0.007903027348220348 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How did the extra charge on my card come in effect?" }
[ { "label": "NEGATIVE", "score": 0.9988828301429749 }, { "label": "POSITIVE", "score": 0.0011171656660735607 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What are the current exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9970198273658752 }, { "label": "POSITIVE", "score": 0.002980199409648776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Do you convert to Euro?" }
[ { "label": "NEGATIVE", "score": 0.9849513173103333 }, { "label": "POSITIVE", "score": 0.015048598870635033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "There is a record of payment I never submitted on the app." }
[ { "label": "NEGATIVE", "score": 0.9942195415496826 }, { "label": "POSITIVE", "score": 0.0057805259712040424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined." }
[ { "label": "NEGATIVE", "score": 0.9983325600624084 }, { "label": "POSITIVE", "score": 0.0016674003563821316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!" }
[ { "label": "NEGATIVE", "score": 0.9982818365097046 }, { "label": "POSITIVE", "score": 0.001718181767500937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "The ATM I used for foreign currency provided the wrong exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9993785619735718 }, { "label": "POSITIVE", "score": 0.0006214180612005293 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I need a single use card for shopping online" }
[ { "label": "NEGATIVE", "score": 0.9991994500160217 }, { "label": "POSITIVE", "score": 0.0008005201234482229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?" }
[ { "label": "NEGATIVE", "score": 0.9965797066688538 }, { "label": "POSITIVE", "score": 0.0034202681854367256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I thought transfers were free, why was I charged?" }
[ { "label": "NEGATIVE", "score": 0.9981291890144348 }, { "label": "POSITIVE", "score": 0.00187085778452456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "When will my new card arrive?" }
[ { "label": "NEGATIVE", "score": 0.9975282549858093 }, { "label": "POSITIVE", "score": 0.0024717412889003754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Could you assist me in finding my lost card?" }
[ { "label": "NEGATIVE", "score": 0.9986515641212463 }, { "label": "POSITIVE", "score": 0.001348421210423112 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Where can I find my card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992026686668396 }, { "label": "POSITIVE", "score": 0.000797297980170697 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I made a purchase and was charged at the wrong foreign exchange rate." }
[ { "label": "NEGATIVE", "score": 0.9995275735855103 }, { "label": "POSITIVE", "score": 0.0004724656173493713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Is it possible to top-up automatically?" }
[ { "label": "NEGATIVE", "score": 0.9363986253738403 }, { "label": "POSITIVE", "score": 0.06360136717557907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "The activation process did not work, please help?" }
[ { "label": "NEGATIVE", "score": 0.9997944235801697 }, { "label": "POSITIVE", "score": 0.00020560591656249017 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "How much is a physical card?" }
[ { "label": "NEGATIVE", "score": 0.9966422319412231 }, { "label": "POSITIVE", "score": 0.0033578069414943457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Am I getting charged for making a payment?" }
[ { "label": "NEGATIVE", "score": 0.9968016147613525 }, { "label": "POSITIVE", "score": 0.003198348917067051 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9891098737716675 }, { "label": "POSITIVE", "score": 0.010890200734138489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I've been waiting a while for my card, is there a way to know when it will arrive?" }
[ { "label": "NEGATIVE", "score": 0.9991405010223389 }, { "label": "POSITIVE", "score": 0.0008594720275141299 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I need to transfer money into this account from my other bank account." }
[ { "label": "NEGATIVE", "score": 0.9994394183158875 }, { "label": "POSITIVE", "score": 0.0005605419282801449 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "What fiat currencies can I use for holding and exchanging?" }
[ { "label": "NEGATIVE", "score": 0.997340977191925 }, { "label": "POSITIVE", "score": 0.002658975776284933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?" }
[ { "label": "NEGATIVE", "score": 0.9995061159133911 }, { "label": "POSITIVE", "score": 0.0004938332131132483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Is there a limit for age?" }
[ { "label": "NEGATIVE", "score": 0.9740911722183228 }, { "label": "POSITIVE", "score": 0.025908876210451126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "How can I receive money from someone?" }
[ { "label": "NEGATIVE", "score": 0.9992387294769287 }, { "label": "POSITIVE", "score": 0.0007612873450852931 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "I don't see a money transfer yet" }
[ { "label": "NEGATIVE", "score": 0.9977890253067017 }, { "label": "POSITIVE", "score": 0.0022109963465481997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "No option to top up with a cheque ?" }
[ { "label": "NEGATIVE", "score": 0.9993430972099304 }, { "label": "POSITIVE", "score": 0.0006568885291926563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "how do I speed up identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9988822340965271 }, { "label": "POSITIVE", "score": 0.00111780920997262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I was issued a card about a week ago. why hasn't it come in yet?" }
[ { "label": "NEGATIVE", "score": 0.9970422387123108 }, { "label": "POSITIVE", "score": 0.002957759192213416 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Why is this payment on my app" }
[ { "label": "NEGATIVE", "score": 0.9964898228645325 }, { "label": "POSITIVE", "score": 0.0035101869143545628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "The card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9935693740844727 }, { "label": "POSITIVE", "score": 0.006430634297430515 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null