inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Is it possible to have an item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9978488683700562 }, { "label": "POSITIVE", "score": 0.0021511404775083065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Will a beneficiary not accept a transfer?" }
[ { "label": "NEGATIVE", "score": 0.998647153377533 }, { "label": "POSITIVE", "score": 0.0013528461568057537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I need more money in my account. Can I add more by transferring?" }
[ { "label": "NEGATIVE", "score": 0.9996040463447571 }, { "label": "POSITIVE", "score": 0.0003959292371291667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Could you please tell me why my card payment didn't work?" }
[ { "label": "NEGATIVE", "score": 0.999515175819397 }, { "label": "POSITIVE", "score": 0.00048487522872164845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "An ATM swallowed my credit card!" }
[ { "label": "NEGATIVE", "score": 0.9973974227905273 }, { "label": "POSITIVE", "score": 0.002602561376988888 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "I have been waiting for my transfer, shouldn't it be here already?" }
[ { "label": "NEGATIVE", "score": 0.9991053938865662 }, { "label": "POSITIVE", "score": 0.0008945648442022502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "My PIN has been blocked, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9989742040634155 }, { "label": "POSITIVE", "score": 0.0010258738184347749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "How can I exchange currencies in the app?" }
[ { "label": "NEGATIVE", "score": 0.9990334510803223 }, { "label": "POSITIVE", "score": 0.0009665281977504492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Please let me know what currency I can use to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9972906708717346 }, { "label": "POSITIVE", "score": 0.002709305379539728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I have a duplicate payment on my account" }
[ { "label": "NEGATIVE", "score": 0.9980494976043701 }, { "label": "POSITIVE", "score": 0.0019505007658153772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I want to transfer money from another account into this one." }
[ { "label": "NEGATIVE", "score": 0.9994150400161743 }, { "label": "POSITIVE", "score": 0.0005849598092027009 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!" }
[ { "label": "NEGATIVE", "score": 0.9986079335212708 }, { "label": "POSITIVE", "score": 0.001392048317939043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "My statement shows different transaction times." }
[ { "label": "NEGATIVE", "score": 0.7329574227333069 }, { "label": "POSITIVE", "score": 0.2670426368713379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My transaction is showing several times." }
[ { "label": "NEGATIVE", "score": 0.9546869397163391 }, { "label": "POSITIVE", "score": 0.045313019305467606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Do I have to pick a creditcard brand?" }
[ { "label": "NEGATIVE", "score": 0.9989030361175537 }, { "label": "POSITIVE", "score": 0.0010969436261802912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Why can't I see my top up?" }
[ { "label": "NEGATIVE", "score": 0.9820339679718018 }, { "label": "POSITIVE", "score": 0.017966043204069138 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I withdraw money abroad but I didn't get the right amount." }
[ { "label": "NEGATIVE", "score": 0.999527096748352 }, { "label": "POSITIVE", "score": 0.0004729481879621744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Can I get a new pin number at any ATM using my card?" }
[ { "label": "NEGATIVE", "score": 0.9990986585617065 }, { "label": "POSITIVE", "score": 0.000901395280379802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "I was mistakenly charged a fee for using my card." }
[ { "label": "NEGATIVE", "score": 0.9995255470275879 }, { "label": "POSITIVE", "score": 0.00047441694187000394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Is it possible for me to change my PIN number?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579618832096457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Lost password" }
[ { "label": "NEGATIVE", "score": 0.9996770620346069 }, { "label": "POSITIVE", "score": 0.000322942272759974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I payed with the card and there was an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9977116584777832 }, { "label": "POSITIVE", "score": 0.0022883315104991198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Is this card available to United States Residents?" }
[ { "label": "NEGATIVE", "score": 0.9832047820091248 }, { "label": "POSITIVE", "score": 0.01679520308971405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "I checked my account today and saw that I was charged an extra pound that I did not spend." }
[ { "label": "NEGATIVE", "score": 0.9934431314468384 }, { "label": "POSITIVE", "score": 0.0065568583086133 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Why is the purchase I made this morning still pending?" }
[ { "label": "NEGATIVE", "score": 0.9982784986495972 }, { "label": "POSITIVE", "score": 0.0017215711995959282 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "When will I recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9920082092285156 }, { "label": "POSITIVE", "score": 0.007991724647581577 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "If I don't live in the UK, can I still get a card?" }
[ { "label": "NEGATIVE", "score": 0.9980258941650391 }, { "label": "POSITIVE", "score": 0.0019741773139685392 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Is it possible to get a refund for the item?" }
[ { "label": "NEGATIVE", "score": 0.9980745315551758 }, { "label": "POSITIVE", "score": 0.0019254053477197886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "How soon will my balance be updated to reflect my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9990615248680115 }, { "label": "POSITIVE", "score": 0.0009384378208778799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Why has my beneficiary been denied?" }
[ { "label": "NEGATIVE", "score": 0.9948866963386536 }, { "label": "POSITIVE", "score": 0.005113351158797741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "How can I add money automatically?" }
[ { "label": "NEGATIVE", "score": 0.9993213415145874 }, { "label": "POSITIVE", "score": 0.0006787190213799477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "i made a payment with my card and was charged a fee, why would you do that" }
[ { "label": "NEGATIVE", "score": 0.99620121717453 }, { "label": "POSITIVE", "score": 0.003798820311203599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Why can I not take out cash?" }
[ { "label": "NEGATIVE", "score": 0.9965795874595642 }, { "label": "POSITIVE", "score": 0.00342042138800025 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I could not get a top-up to work, why?" }
[ { "label": "NEGATIVE", "score": 0.999687671661377 }, { "label": "POSITIVE", "score": 0.0003123682690784335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Is there a top-up limit that I have to stay under during a given period of time?" }
[ { "label": "NEGATIVE", "score": 0.9941330552101135 }, { "label": "POSITIVE", "score": 0.0058670067228376865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Can I pick a new PIN?" }
[ { "label": "NEGATIVE", "score": 0.9990572333335876 }, { "label": "POSITIVE", "score": 0.0009428018820472062 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Why was I charged twice for my item!" }
[ { "label": "NEGATIVE", "score": 0.9908609390258789 }, { "label": "POSITIVE", "score": 0.00913905631750822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "How is an exchange rate calculated?" }
[ { "label": "NEGATIVE", "score": 0.9991555213928223 }, { "label": "POSITIVE", "score": 0.0008444766281172633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "My card was declined at a restaurant today and I am not sure why." }
[ { "label": "NEGATIVE", "score": 0.9989526271820068 }, { "label": "POSITIVE", "score": 0.0010472936555743217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How do I get my money back for something I bought?" }
[ { "label": "NEGATIVE", "score": 0.9995166063308716 }, { "label": "POSITIVE", "score": 0.0004833394195884466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Are there topping up fees if I have to transfer?" }
[ { "label": "NEGATIVE", "score": 0.9961405396461487 }, { "label": "POSITIVE", "score": 0.0038594198413193226 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How long does it take for pending transfer transactions to post?" }
[ { "label": "NEGATIVE", "score": 0.9982230067253113 }, { "label": "POSITIVE", "score": 0.001777046243660152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "What steps do I take to unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9979532957077026 }, { "label": "POSITIVE", "score": 0.0020467170979827642 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Tell me why there is an extra charge when I used an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9993504881858826 }, { "label": "POSITIVE", "score": 0.0006494662957265973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Am I charged more for using the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9985325336456299 }, { "label": "POSITIVE", "score": 0.001467508147470653 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Can I get a card? I live in the US." }
[ { "label": "NEGATIVE", "score": 0.5889251828193665 }, { "label": "POSITIVE", "score": 0.41107484698295593 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "Why isn't my id verified?" }
[ { "label": "NEGATIVE", "score": 0.9991821646690369 }, { "label": "POSITIVE", "score": 0.0008177881827577949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "Am I able to use Apple Pay?" }
[ { "label": "NEGATIVE", "score": 0.996826708316803 }, { "label": "POSITIVE", "score": 0.003173254430294037 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "How can I lookup the source for my available money?" }
[ { "label": "NEGATIVE", "score": 0.9996353387832642 }, { "label": "POSITIVE", "score": 0.00036469902261160314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "What kind of fees will I pay when I transfer?" }
[ { "label": "NEGATIVE", "score": 0.9975710511207581 }, { "label": "POSITIVE", "score": 0.002428923500701785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Can I add money to my card automatically during a trip?" }
[ { "label": "NEGATIVE", "score": 0.9978334307670593 }, { "label": "POSITIVE", "score": 0.0021665298845618963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Help me use American Express to add money to the account." }
[ { "label": "NEGATIVE", "score": 0.9992861151695251 }, { "label": "POSITIVE", "score": 0.0007139014196582139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Can I get a physical card" }
[ { "label": "NEGATIVE", "score": 0.9836469292640686 }, { "label": "POSITIVE", "score": 0.016352999955415726 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this." }
[ { "label": "NEGATIVE", "score": 0.99922776222229 }, { "label": "POSITIVE", "score": 0.0007722154259681702 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Is there a fee for sending additional cards?" }
[ { "label": "NEGATIVE", "score": 0.9985567927360535 }, { "label": "POSITIVE", "score": 0.0014432597672566772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "how long will it take for my transfer to stop pending" }
[ { "label": "NEGATIVE", "score": 0.9972461462020874 }, { "label": "POSITIVE", "score": 0.0027539192233234644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "A transaction to a friend still hasn't shown up." }
[ { "label": "NEGATIVE", "score": 0.9995298385620117 }, { "label": "POSITIVE", "score": 0.00047012680443003774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?" }
[ { "label": "NEGATIVE", "score": 0.9988312125205994 }, { "label": "POSITIVE", "score": 0.0011687898077070713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I no longer need AUD, I need GBP instead, how can I make this happen?" }
[ { "label": "NEGATIVE", "score": 0.9988844990730286 }, { "label": "POSITIVE", "score": 0.0011155334068462253 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I have exceeded the number of PIN attempts" }
[ { "label": "NEGATIVE", "score": 0.2800298035144806 }, { "label": "POSITIVE", "score": 0.719970166683197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Should my top-up be completed by now?" }
[ { "label": "NEGATIVE", "score": 0.9987497329711914 }, { "label": "POSITIVE", "score": 0.0012502165045589209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "What stopped my transfer, from being accepted?" }
[ { "label": "NEGATIVE", "score": 0.9996507167816162 }, { "label": "POSITIVE", "score": 0.0003492525720503181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "How long does it take for a top up to be approved?" }
[ { "label": "NEGATIVE", "score": 0.9989816546440125 }, { "label": "POSITIVE", "score": 0.0010183578124269843 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Why would my card payment not work?" }
[ { "label": "NEGATIVE", "score": 0.9995524287223816 }, { "label": "POSITIVE", "score": 0.0004475391178857535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?" }
[ { "label": "NEGATIVE", "score": 0.9952535629272461 }, { "label": "POSITIVE", "score": 0.004746433813124895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "My top up says it is still pending" }
[ { "label": "NEGATIVE", "score": 0.4319671094417572 }, { "label": "POSITIVE", "score": 0.5680328607559204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "My exchange rate was wrong for an Item I bought!" }
[ { "label": "NEGATIVE", "score": 0.9997097849845886 }, { "label": "POSITIVE", "score": 0.000290135940304026 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I was not able to receive the correct amount of cash." }
[ { "label": "NEGATIVE", "score": 0.9997579455375671 }, { "label": "POSITIVE", "score": 0.00024207885144278407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please." }
[ { "label": "NEGATIVE", "score": 0.9990792274475098 }, { "label": "POSITIVE", "score": 0.0009207403636537492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I tried activation my card and it didn't employment" }
[ { "label": "NEGATIVE", "score": 0.9990350008010864 }, { "label": "POSITIVE", "score": 0.0009649822604842484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "There was a problem with the exchange rate on a purchase." }
[ { "label": "NEGATIVE", "score": 0.9989063739776611 }, { "label": "POSITIVE", "score": 0.0010936664184555411 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "The cash deposit I made this morning has not been credited to my account" }
[ { "label": "NEGATIVE", "score": 0.998130738735199 }, { "label": "POSITIVE", "score": 0.00186926091555506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I want some extra physical cards." }
[ { "label": "NEGATIVE", "score": 0.9907982349395752 }, { "label": "POSITIVE", "score": 0.009201828390359879 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Where is my money that I transfered?!" }
[ { "label": "NEGATIVE", "score": 0.9992815852165222 }, { "label": "POSITIVE", "score": 0.0007184366695582867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "I checked my statement and saw a charge of one pound, where is this charge coming from?" }
[ { "label": "NEGATIVE", "score": 0.9984148740768433 }, { "label": "POSITIVE", "score": 0.0015851574717089534 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "My transfer seems to be too expensive." }
[ { "label": "NEGATIVE", "score": 0.9997891783714294 }, { "label": "POSITIVE", "score": 0.00021088325593154877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Suddenly, my card won't work." }
[ { "label": "NEGATIVE", "score": 0.9997254014015198 }, { "label": "POSITIVE", "score": 0.000274538149824366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Where can I find a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990065693855286 }, { "label": "POSITIVE", "score": 0.000993448542430997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "I want to use my account before identity verification" }
[ { "label": "NEGATIVE", "score": 0.9992349147796631 }, { "label": "POSITIVE", "score": 0.0007651326013728976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account" }
[ { "label": "NEGATIVE", "score": 0.9997625946998596 }, { "label": "POSITIVE", "score": 0.00023737145238555968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "where is the code for verifying the top up card?" }
[ { "label": "NEGATIVE", "score": 0.9993842840194702 }, { "label": "POSITIVE", "score": 0.0006157418247312307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "I didn't get all the money I asked for" }
[ { "label": "NEGATIVE", "score": 0.9995580315589905 }, { "label": "POSITIVE", "score": 0.00044200080446898937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Google play top up help?" }
[ { "label": "NEGATIVE", "score": 0.990262508392334 }, { "label": "POSITIVE", "score": 0.009737465530633926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that." }
[ { "label": "NEGATIVE", "score": 0.9995978474617004 }, { "label": "POSITIVE", "score": 0.0004021204658783972 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "How do I see my card in the app?" }
[ { "label": "NEGATIVE", "score": 0.9957161545753479 }, { "label": "POSITIVE", "score": 0.00428387988358736 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Tell me about the card PIN?" }
[ { "label": "NEGATIVE", "score": 0.9922683835029602 }, { "label": "POSITIVE", "score": 0.007731678429991007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "How can I report that my card was stolen? I made a police report first." }
[ { "label": "NEGATIVE", "score": 0.9967262744903564 }, { "label": "POSITIVE", "score": 0.0032736638095229864 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "How can I cancel a transfer I made" }
[ { "label": "NEGATIVE", "score": 0.9996987581253052 }, { "label": "POSITIVE", "score": 0.0003012653614860028 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "My refund has not shown up on my statement." }
[ { "label": "NEGATIVE", "score": 0.9992710947990417 }, { "label": "POSITIVE", "score": 0.0007288562483154237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I need to update my phone number." }
[ { "label": "NEGATIVE", "score": 0.9995177984237671 }, { "label": "POSITIVE", "score": 0.00048221429460681975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "What reasons would cause my card payment to be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9996817111968994 }, { "label": "POSITIVE", "score": 0.000318265228997916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How do I go about exchanging currencies with this app?" }
[ { "label": "NEGATIVE", "score": 0.9977783560752869 }, { "label": "POSITIVE", "score": 0.0022216602228581905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "How do I verify my identity online" }
[ { "label": "NEGATIVE", "score": 0.9882063269615173 }, { "label": "POSITIVE", "score": 0.011793681420385838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "How can I change my account details?" }
[ { "label": "NEGATIVE", "score": 0.999563992023468 }, { "label": "POSITIVE", "score": 0.000436027767136693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Is payment required to get a card of my own?" }
[ { "label": "NEGATIVE", "score": 0.9951163530349731 }, { "label": "POSITIVE", "score": 0.004883607383817434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "how do I know where I can get money withdrawn?" }
[ { "label": "NEGATIVE", "score": 0.9996886253356934 }, { "label": "POSITIVE", "score": 0.00031140277860686183 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Why did I get less from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9963968396186829 }, { "label": "POSITIVE", "score": 0.003603183664381504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Are there downsides to using a disposable virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9995028972625732 }, { "label": "POSITIVE", "score": 0.0004970929003320634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "can you share card tracking number?" }
[ { "label": "NEGATIVE", "score": 0.9797747731208801 }, { "label": "POSITIVE", "score": 0.02022530324757099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "How can I fix my card if the contactless function didn't work this morning?" }
[ { "label": "NEGATIVE", "score": 0.9996219873428345 }, { "label": "POSITIVE", "score": 0.00037800459540449083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null