inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I deposited a check a few days ago and it's still not gone in! Please help me with this" }
[ { "label": "NEGATIVE", "score": 0.9146081805229187 }, { "label": "POSITIVE", "score": 0.08539176732301712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "what is the matter?" }
[ { "label": "NEGATIVE", "score": 0.9957303404808044 }, { "label": "POSITIVE", "score": 0.004269683267921209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I ordered my card but it still isn't here" }
[ { "label": "NEGATIVE", "score": 0.9989349246025085 }, { "label": "POSITIVE", "score": 0.0010650946060195565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Is there a specific date it can be delivered by?" }
[ { "label": "NEGATIVE", "score": 0.9979263544082642 }, { "label": "POSITIVE", "score": 0.0020736458245664835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I can't use my card for anything" }
[ { "label": "NEGATIVE", "score": 0.9992812275886536 }, { "label": "POSITIVE", "score": 0.0007188331801444292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How do I use my card to top up?" }
[ { "label": "NEGATIVE", "score": 0.9986544847488403 }, { "label": "POSITIVE", "score": 0.0013455054722726345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?" }
[ { "label": "NEGATIVE", "score": 0.9995974898338318 }, { "label": "POSITIVE", "score": 0.0004025677335448563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I got a declining message during a transfer? please tell me why" }
[ { "label": "NEGATIVE", "score": 0.9989596605300903 }, { "label": "POSITIVE", "score": 0.001040369039401412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "What was I charged a fee for card payment?" }
[ { "label": "NEGATIVE", "score": 0.996551513671875 }, { "label": "POSITIVE", "score": 0.0034484495408833027 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I can't recall my password." }
[ { "label": "NEGATIVE", "score": 0.999016284942627 }, { "label": "POSITIVE", "score": 0.0009836769895628095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "The refund on my account hasn't shown up" }
[ { "label": "NEGATIVE", "score": 0.9993194341659546 }, { "label": "POSITIVE", "score": 0.0006805643788538873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My cash deposit from a week ago is still not in my account. Can you help me please?" }
[ { "label": "NEGATIVE", "score": 0.9995881915092468 }, { "label": "POSITIVE", "score": 0.00041183707071468234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Why is it showing that my account has been charged a dollar that is showing as pending?" }
[ { "label": "NEGATIVE", "score": 0.9991878867149353 }, { "label": "POSITIVE", "score": 0.0008121306309476495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "My new card has not been delivered to my home yet. What is going on?" }
[ { "label": "NEGATIVE", "score": 0.9992104768753052 }, { "label": "POSITIVE", "score": 0.0007895195158198476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "On a card payment, why is there a fee?" }
[ { "label": "NEGATIVE", "score": 0.9973272085189819 }, { "label": "POSITIVE", "score": 0.0026728359516710043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done" }
[ { "label": "NEGATIVE", "score": 0.9996623992919922 }, { "label": "POSITIVE", "score": 0.00033764578984119 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "The item i bought exchanged rate was incorrect." }
[ { "label": "NEGATIVE", "score": 0.999464213848114 }, { "label": "POSITIVE", "score": 0.0005357785266824067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working." }
[ { "label": "NEGATIVE", "score": 0.9997578263282776 }, { "label": "POSITIVE", "score": 0.00024223010404966772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Your exchange rates are coming from where?" }
[ { "label": "NEGATIVE", "score": 0.9977703094482422 }, { "label": "POSITIVE", "score": 0.002229713136330247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "What is the process to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.997957706451416 }, { "label": "POSITIVE", "score": 0.0020423070527613163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Transferred to account is not successful, help please?" }
[ { "label": "NEGATIVE", "score": 0.9997699856758118 }, { "label": "POSITIVE", "score": 0.0002300180058227852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Where can my card be used?" }
[ { "label": "NEGATIVE", "score": 0.999369204044342 }, { "label": "POSITIVE", "score": 0.0006308380980044603 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
null
{ "text": "Why can I not make a transfer?" }
[ { "label": "NEGATIVE", "score": 0.998736560344696 }, { "label": "POSITIVE", "score": 0.0012634630547836423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "What are the fees associated with top up via transfer?" }
[ { "label": "NEGATIVE", "score": 0.9952959418296814 }, { "label": "POSITIVE", "score": 0.004704050719738007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "Do you charge a fee for topping up a card?" }
[ { "label": "NEGATIVE", "score": 0.9895395636558533 }, { "label": "POSITIVE", "score": 0.010460389778017998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "can I be charged for topping up by card" }
[ { "label": "NEGATIVE", "score": 0.8008459806442261 }, { "label": "POSITIVE", "score": 0.19915398955345154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "When will my new card be delivered?" }
[ { "label": "NEGATIVE", "score": 0.998384952545166 }, { "label": "POSITIVE", "score": 0.0016150082228705287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I would like to activate my card what do I need to do?" }
[ { "label": "NEGATIVE", "score": 0.9591057896614075 }, { "label": "POSITIVE", "score": 0.04089420288801193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "How do I order a replacement for stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9993550181388855 }, { "label": "POSITIVE", "score": 0.0006449462962336838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though." }
[ { "label": "NEGATIVE", "score": 0.9974714517593384 }, { "label": "POSITIVE", "score": 0.0025286206509917974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Must I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9945945143699646 }, { "label": "POSITIVE", "score": 0.005405481904745102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "Someone else might be using my card without my permission." }
[ { "label": "NEGATIVE", "score": 0.9995113611221313 }, { "label": "POSITIVE", "score": 0.0004886772367171943 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Fix my top up" }
[ { "label": "NEGATIVE", "score": 0.8349659442901611 }, { "label": "POSITIVE", "score": 0.16503407061100006 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account." }
[ { "label": "NEGATIVE", "score": 0.9995566010475159 }, { "label": "POSITIVE", "score": 0.00044333082041703165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "My card is missing! Help!" }
[ { "label": "NEGATIVE", "score": 0.9993839263916016 }, { "label": "POSITIVE", "score": 0.0006159932818263769 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "I do not know what this cash withdrawal is" }
[ { "label": "NEGATIVE", "score": 0.999396562576294 }, { "label": "POSITIVE", "score": 0.0006034527905285358 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "What are the steps I should take to recover my swallowed card?" }
[ { "label": "NEGATIVE", "score": 0.9992302656173706 }, { "label": "POSITIVE", "score": 0.0007697935216128826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "Why do I have a strange payment on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997102677822113 }, { "label": "POSITIVE", "score": 0.002897264203056693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I would like to get an account for my child." }
[ { "label": "NEGATIVE", "score": 0.9870959520339966 }, { "label": "POSITIVE", "score": 0.012904033064842224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "how can i add money to my account if you don't accept cash" }
[ { "label": "NEGATIVE", "score": 0.994466245174408 }, { "label": "POSITIVE", "score": 0.00553374458104372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already." }
[ { "label": "NEGATIVE", "score": 0.9973424077033997 }, { "label": "POSITIVE", "score": 0.0026575978845357895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "When I tried to pay in a store my card din't work" }
[ { "label": "NEGATIVE", "score": 0.9995648264884949 }, { "label": "POSITIVE", "score": 0.0004351876850705594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "My card has not come in the mail yet." }
[ { "label": "NEGATIVE", "score": 0.9971755743026733 }, { "label": "POSITIVE", "score": 0.002824462717399001 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "How can I set a new pin." }
[ { "label": "NEGATIVE", "score": 0.9985076785087585 }, { "label": "POSITIVE", "score": 0.0014922466361895204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "There is a pending transaction on my account, what does this mean?" }
[ { "label": "NEGATIVE", "score": 0.9962614178657532 }, { "label": "POSITIVE", "score": 0.003738587722182274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I didn't get my card back from the ATM." }
[ { "label": "NEGATIVE", "score": 0.9968891739845276 }, { "label": "POSITIVE", "score": 0.0031108709517866373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "How do I transfer money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9990839958190918 }, { "label": "POSITIVE", "score": 0.0009160152403637767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "I tried withdrawing money in another country and the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9997157454490662 }, { "label": "POSITIVE", "score": 0.0002842443936970085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "How do I change my PIN abroad?" }
[ { "label": "NEGATIVE", "score": 0.9990813732147217 }, { "label": "POSITIVE", "score": 0.0009185636299662292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Can I have a spare card for this account please?" }
[ { "label": "NEGATIVE", "score": 0.9982782602310181 }, { "label": "POSITIVE", "score": 0.0017217366257682443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I think the bank made a mistake on the exchange rates" }
[ { "label": "NEGATIVE", "score": 0.9997603297233582 }, { "label": "POSITIVE", "score": 0.00023973143834155053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app." }
[ { "label": "NEGATIVE", "score": 0.9997344613075256 }, { "label": "POSITIVE", "score": 0.00026558584067970514 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I made a cash withdrawal and it is still listed as a pending transaction." }
[ { "label": "NEGATIVE", "score": 0.22551479935646057 }, { "label": "POSITIVE", "score": 0.7744852304458618 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "i needed money for a night out with the girls but i was declined, why?" }
[ { "label": "NEGATIVE", "score": 0.998481810092926 }, { "label": "POSITIVE", "score": 0.001518223318271339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I did not have the right exchange rate applied to my situation of pulling out cash" }
[ { "label": "NEGATIVE", "score": 0.9997815489768982 }, { "label": "POSITIVE", "score": 0.00021849504264537245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?" }
[ { "label": "NEGATIVE", "score": 0.9989528656005859 }, { "label": "POSITIVE", "score": 0.0010470717679709196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I need to get visa and mastercard" }
[ { "label": "NEGATIVE", "score": 0.9954589605331421 }, { "label": "POSITIVE", "score": 0.0045410823076963425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I tried to withdraw cash from your ATM but my transaction was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9994669556617737 }, { "label": "POSITIVE", "score": 0.0005330675630830228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Is it on purpose that my payment has been returned to my account?" }
[ { "label": "NEGATIVE", "score": 0.9993125200271606 }, { "label": "POSITIVE", "score": 0.0006875175749883056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Where can I get money from my card?" }
[ { "label": "NEGATIVE", "score": 0.999521017074585 }, { "label": "POSITIVE", "score": 0.0004790298407897353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Why would my card payment be cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9988930821418762 }, { "label": "POSITIVE", "score": 0.0011069297324866056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Is it possible for me to top up with a cheque?" }
[ { "label": "NEGATIVE", "score": 0.9952111840248108 }, { "label": "POSITIVE", "score": 0.004788808524608612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Why did I get a fee for getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9991680383682251 }, { "label": "POSITIVE", "score": 0.0008320053457282484 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "I'm interested in getting a card. How does one go about doing that?" }
[ { "label": "NEGATIVE", "score": 0.9550879597663879 }, { "label": "POSITIVE", "score": 0.044912103563547134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "What do you charge for an exchange fee?" }
[ { "label": "NEGATIVE", "score": 0.9924231767654419 }, { "label": "POSITIVE", "score": 0.007576785981655121 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How can I cancel a transaction to a wrong account?" }
[ { "label": "NEGATIVE", "score": 0.9997383952140808 }, { "label": "POSITIVE", "score": 0.0002615666016936302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "I don't recognize a purchase that was made with my card." }
[ { "label": "NEGATIVE", "score": 0.9990699887275696 }, { "label": "POSITIVE", "score": 0.000929991714656353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why was a payment cancelled on my account?" }
[ { "label": "NEGATIVE", "score": 0.9995025396347046 }, { "label": "POSITIVE", "score": 0.0004974720650352538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "I am trying to complete a transfer but I keep getting an error message." }
[ { "label": "NEGATIVE", "score": 0.999321699142456 }, { "label": "POSITIVE", "score": 0.0006783285061828792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "Why hasn't my transfer from Europe gone through?" }
[ { "label": "NEGATIVE", "score": 0.9978311657905579 }, { "label": "POSITIVE", "score": 0.0021687906701117754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I noticed an extra pound charge?" }
[ { "label": "NEGATIVE", "score": 0.9642359614372253 }, { "label": "POSITIVE", "score": 0.03576401621103287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "The currency exchange rate was wrong for a purchase I made." }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.0003168577386531979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Are cheques accepted for a top up?" }
[ { "label": "NEGATIVE", "score": 0.9752400517463684 }, { "label": "POSITIVE", "score": 0.024760013446211815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Are extra cards free?" }
[ { "label": "NEGATIVE", "score": 0.9929476976394653 }, { "label": "POSITIVE", "score": 0.007052262779325247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Why was I charged a fee to transfer money?" }
[ { "label": "NEGATIVE", "score": 0.9990111589431763 }, { "label": "POSITIVE", "score": 0.000988781452178955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Which countries are supported" }
[ { "label": "NEGATIVE", "score": 0.0034626140259206295 }, { "label": "POSITIVE", "score": 0.996537446975708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "What's the limit for auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9915874600410461 }, { "label": "POSITIVE", "score": 0.00841247197240591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Why do I see an extra £1 charge on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9974728226661682 }, { "label": "POSITIVE", "score": 0.0025271077174693346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer." }
[ { "label": "NEGATIVE", "score": 0.9995786547660828 }, { "label": "POSITIVE", "score": 0.0004213386564515531 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "what are you going to use my identification details for?" }
[ { "label": "NEGATIVE", "score": 0.9984373450279236 }, { "label": "POSITIVE", "score": 0.0015626692911610007 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I went to top up my card and it was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9996681213378906 }, { "label": "POSITIVE", "score": 0.0003318390517961234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I'd like to get another card" }
[ { "label": "NEGATIVE", "score": 0.9784252047538757 }, { "label": "POSITIVE", "score": 0.02157478779554367 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks" }
[ { "label": "NEGATIVE", "score": 0.8068605661392212 }, { "label": "POSITIVE", "score": 0.1931394338607788 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Does a US transfer take long" }
[ { "label": "NEGATIVE", "score": 0.991117000579834 }, { "label": "POSITIVE", "score": 0.008883044123649597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "How do I get another card" }
[ { "label": "NEGATIVE", "score": 0.9976677298545837 }, { "label": "POSITIVE", "score": 0.0023322394117712975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?" }
[ { "label": "NEGATIVE", "score": 0.9994996786117554 }, { "label": "POSITIVE", "score": 0.0005003611440770328 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "where do i go to transfer money from one account to this one" }
[ { "label": "NEGATIVE", "score": 0.9990984201431274 }, { "label": "POSITIVE", "score": 0.0009015575633384287 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "daughter needs card, how do i add her" }
[ { "label": "NEGATIVE", "score": 0.965059757232666 }, { "label": "POSITIVE", "score": 0.03494029864668846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I don't think the exchange rate was right." }
[ { "label": "NEGATIVE", "score": 0.9996422529220581 }, { "label": "POSITIVE", "score": 0.0003577456809580326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "Is there a fee for topping off by transfer?" }
[ { "label": "NEGATIVE", "score": 0.998267650604248 }, { "label": "POSITIVE", "score": 0.0017323632491752505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How does someone else top up my account" }
[ { "label": "NEGATIVE", "score": 0.998065173625946 }, { "label": "POSITIVE", "score": 0.0019347913330420852 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "What caused my top up to be reverted?" }
[ { "label": "NEGATIVE", "score": 0.997373104095459 }, { "label": "POSITIVE", "score": 0.0026268421206623316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "It's been a week since I ordered my card and it's not here. Please help?" }
[ { "label": "NEGATIVE", "score": 0.9991570711135864 }, { "label": "POSITIVE", "score": 0.000842916953843087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Why would a transfer to an account not be allowed?" }
[ { "label": "NEGATIVE", "score": 0.9970638155937195 }, { "label": "POSITIVE", "score": 0.002936235861852765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?" }
[ { "label": "NEGATIVE", "score": 0.9990074038505554 }, { "label": "POSITIVE", "score": 0.000992625835351646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "I'd like to have it delivered on Saturday. Is that possible?" }
[ { "label": "NEGATIVE", "score": 0.49800145626068115 }, { "label": "POSITIVE", "score": 0.5019985437393188 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "There is a payment that I made that hasn't gone through yet." }
[ { "label": "NEGATIVE", "score": 0.9930819869041443 }, { "label": "POSITIVE", "score": 0.006918021012097597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "How do I stop fraud to my card?" }
[ { "label": "NEGATIVE", "score": 0.9935924410820007 }, { "label": "POSITIVE", "score": 0.006407520268112421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay." }
[ { "label": "NEGATIVE", "score": 0.998788058757782 }, { "label": "POSITIVE", "score": 0.001212007598951459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Is there a pay structure for currency exchanges?" }
[ { "label": "NEGATIVE", "score": 0.9988929629325867 }, { "label": "POSITIVE", "score": 0.0011070050531998277 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null