inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "How do I add cash to my account?" }
[ { "label": "NEGATIVE", "score": 0.9978118538856506 }, { "label": "POSITIVE", "score": 0.002188197337090969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "When I add money to my international card do you charge a fee to do so?" }
[ { "label": "NEGATIVE", "score": 0.9948577880859375 }, { "label": "POSITIVE", "score": 0.005142250098288059 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I did not receive my purchase, how do I cancel it?" }
[ { "label": "NEGATIVE", "score": 0.9996321201324463 }, { "label": "POSITIVE", "score": 0.0003678638895507902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "The exchange rate was messed up from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9995606541633606 }, { "label": "POSITIVE", "score": 0.0004392864357214421 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "What foreign exchange rate will I get on weekdays and on the weekends?" }
[ { "label": "NEGATIVE", "score": 0.9959011673927307 }, { "label": "POSITIVE", "score": 0.00409888569265604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Do I get charged for a top up from a European bank?" }
[ { "label": "NEGATIVE", "score": 0.996667206287384 }, { "label": "POSITIVE", "score": 0.0033328498248010874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "Can I use American express with apple pay? Why does it make my top up not work?" }
[ { "label": "NEGATIVE", "score": 0.9995790123939514 }, { "label": "POSITIVE", "score": 0.00042104278691112995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "My last ATM request did not go through due to a declined card. Please cancel the request on my account." }
[ { "label": "NEGATIVE", "score": 0.999542236328125 }, { "label": "POSITIVE", "score": 0.0004578137886710465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I wanted to know why my transaction didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9987913966178894 }, { "label": "POSITIVE", "score": 0.0012085865018889308 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Can you please tell me how long it takes for the transfer to be available." }
[ { "label": "NEGATIVE", "score": 0.9987040758132935 }, { "label": "POSITIVE", "score": 0.0012959574814885855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "new customer and filling gas for the first time today, not working," }
[ { "label": "NEGATIVE", "score": 0.99793541431427 }, { "label": "POSITIVE", "score": 0.002064618282020092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "How do I get a PIN?" }
[ { "label": "NEGATIVE", "score": 0.9986386895179749 }, { "label": "POSITIVE", "score": 0.0013613170012831688 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "Why is my cash withdrawal still pending?" }
[ { "label": "NEGATIVE", "score": 0.999234676361084 }, { "label": "POSITIVE", "score": 0.0007653725915588439 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?" }
[ { "label": "NEGATIVE", "score": 0.993353009223938 }, { "label": "POSITIVE", "score": 0.00664693396538496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "What do I do if a transaction shows up twice?" }
[ { "label": "NEGATIVE", "score": 0.9939894676208496 }, { "label": "POSITIVE", "score": 0.006010488141328096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Tell me where I can find the auto top up feature and a little bit about it please." }
[ { "label": "NEGATIVE", "score": 0.009294658899307251 }, { "label": "POSITIVE", "score": 0.9907053112983704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?" }
[ { "label": "NEGATIVE", "score": 0.999680757522583 }, { "label": "POSITIVE", "score": 0.00031928488169796765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "When will I be able to see the refund" }
[ { "label": "NEGATIVE", "score": 0.12311893701553345 }, { "label": "POSITIVE", "score": 0.8768810629844666 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I noticed that there's a payment on my card that's pending." }
[ { "label": "NEGATIVE", "score": 0.893306314945221 }, { "label": "POSITIVE", "score": 0.10669369995594025 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "\nDo I need to go to a physical bank to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9995881915092468 }, { "label": "POSITIVE", "score": 0.0004118060751352459 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "My card will expire soon, do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9964631199836731 }, { "label": "POSITIVE", "score": 0.0035369412507861853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "How come my money hasn't shown up yet?" }
[ { "label": "NEGATIVE", "score": 0.9996646642684937 }, { "label": "POSITIVE", "score": 0.00033529894426465034 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I require verification of my source of funds." }
[ { "label": "NEGATIVE", "score": 0.9944584369659424 }, { "label": "POSITIVE", "score": 0.005541601218283176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "What is the estimated time on an urgent transfer from China?" }
[ { "label": "NEGATIVE", "score": 0.9970366954803467 }, { "label": "POSITIVE", "score": 0.0029633203521370888 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "I asked for a refund but its not here yet" }
[ { "label": "NEGATIVE", "score": 0.9982286095619202 }, { "label": "POSITIVE", "score": 0.0017714655259624124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back." }
[ { "label": "NEGATIVE", "score": 0.9871159195899963 }, { "label": "POSITIVE", "score": 0.012884089723229408 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I think my top up has been reverted" }
[ { "label": "NEGATIVE", "score": 0.9978699684143066 }, { "label": "POSITIVE", "score": 0.0021299903746694326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "The amount of cash i have received is not correct." }
[ { "label": "NEGATIVE", "score": 0.9996614456176758 }, { "label": "POSITIVE", "score": 0.0003385877062100917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Please help me change my PIN." }
[ { "label": "NEGATIVE", "score": 0.9854796528816223 }, { "label": "POSITIVE", "score": 0.014520273543894291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Why is there a fee for doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987917542457581 }, { "label": "POSITIVE", "score": 0.001208229223266244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Talk me through modifying my details." }
[ { "label": "NEGATIVE", "score": 0.9861723780632019 }, { "label": "POSITIVE", "score": 0.013827657327055931 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Are there any extras for exchanging currency?" }
[ { "label": "NEGATIVE", "score": 0.999135434627533 }, { "label": "POSITIVE", "score": 0.000864613160956651 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I wanted to top up my account and it doesn't look like it worked" }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.0002676073054317385 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Why won't the machine accept my card anymore?" }
[ { "label": "NEGATIVE", "score": 0.9987753033638 }, { "label": "POSITIVE", "score": 0.0012247131671756506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me." }
[ { "label": "NEGATIVE", "score": 0.9988245368003845 }, { "label": "POSITIVE", "score": 0.0011754832230508327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "Please help me get a Visa card." }
[ { "label": "NEGATIVE", "score": 0.8898820281028748 }, { "label": "POSITIVE", "score": 0.11011799424886703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "What are the steps to reset my passcode?" }
[ { "label": "NEGATIVE", "score": 0.9993533492088318 }, { "label": "POSITIVE", "score": 0.0006466098711825907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I have one other credit card from the US. Do you take that?" }
[ { "label": "NEGATIVE", "score": 0.9942575693130493 }, { "label": "POSITIVE", "score": 0.005742381326854229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "The exchange rate applied is wrong for my international purchase." }
[ { "label": "NEGATIVE", "score": 0.9997051358222961 }, { "label": "POSITIVE", "score": 0.0002947870234493166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Can I use my account before the identity verification is complete?" }
[ { "label": "NEGATIVE", "score": 0.9994539618492126 }, { "label": "POSITIVE", "score": 0.0005460953689180315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "What US credit cards do you accept?" }
[ { "label": "NEGATIVE", "score": 0.49750396609306335 }, { "label": "POSITIVE", "score": 0.502496063709259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "There is a direct debit payment that I did not make." }
[ { "label": "NEGATIVE", "score": 0.979189395904541 }, { "label": "POSITIVE", "score": 0.02081063576042652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?" }
[ { "label": "NEGATIVE", "score": 0.9850703477859497 }, { "label": "POSITIVE", "score": 0.014929641038179398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "What do I do to verify my source of funds?" }
[ { "label": "NEGATIVE", "score": 0.9981424808502197 }, { "label": "POSITIVE", "score": 0.0018575311405584216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "What should I do if my card doesn't work?" }
[ { "label": "NEGATIVE", "score": 0.9995488524436951 }, { "label": "POSITIVE", "score": 0.00045117278932593763 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "How long am I to wait before the transfer gets to my account?" }
[ { "label": "NEGATIVE", "score": 0.9989418387413025 }, { "label": "POSITIVE", "score": 0.0010582251707091928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?" }
[ { "label": "NEGATIVE", "score": 0.9868309497833252 }, { "label": "POSITIVE", "score": 0.01316906325519085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I was charged multiple times for one purchase" }
[ { "label": "NEGATIVE", "score": 0.9782676696777344 }, { "label": "POSITIVE", "score": 0.02173233963549137 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "how long should i expect to wait when i add money" }
[ { "label": "NEGATIVE", "score": 0.9993663430213928 }, { "label": "POSITIVE", "score": 0.000633666233625263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "how do you get exchange rates" }
[ { "label": "NEGATIVE", "score": 0.9892848134040833 }, { "label": "POSITIVE", "score": 0.010715234093368053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "Why am I being charged to transfer funds?" }
[ { "label": "NEGATIVE", "score": 0.9977268576622009 }, { "label": "POSITIVE", "score": 0.0022731770295649767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool." }
[ { "label": "NEGATIVE", "score": 0.9987462759017944 }, { "label": "POSITIVE", "score": 0.00125372305046767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Why did you charge a fee when I withdrew from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9986780285835266 }, { "label": "POSITIVE", "score": 0.0013219013344496489 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My money transaction can't be seen by the person I sent it to" }
[ { "label": "NEGATIVE", "score": 0.9911494255065918 }, { "label": "POSITIVE", "score": 0.00885059218853712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "My transfer was declined. What might the reason be?" }
[ { "label": "NEGATIVE", "score": 0.9985935091972351 }, { "label": "POSITIVE", "score": 0.0014064821880310774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "How much is the exchange fee?" }
[ { "label": "NEGATIVE", "score": 0.9967987537384033 }, { "label": "POSITIVE", "score": 0.003201194340363145 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I tried to do a transfer but it didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.0005209043738432229 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Do I get charged if I top up with my European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9927206039428711 }, { "label": "POSITIVE", "score": 0.0072793737053871155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "How many transactions can I make on my disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9983698725700378 }, { "label": "POSITIVE", "score": 0.0016301482683047652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I do not have the information to verify my identify." }
[ { "label": "NEGATIVE", "score": 0.9997590184211731 }, { "label": "POSITIVE", "score": 0.00024093005049508065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "How do I get my cash withdrawal to show?" }
[ { "label": "NEGATIVE", "score": 0.9994121789932251 }, { "label": "POSITIVE", "score": 0.0005877885269001126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?" }
[ { "label": "NEGATIVE", "score": 0.9995341300964355 }, { "label": "POSITIVE", "score": 0.0004659344849642366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "I received the wrong color and size, can I return it?" }
[ { "label": "NEGATIVE", "score": 0.9994352459907532 }, { "label": "POSITIVE", "score": 0.0005646870704367757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I made a payment but the app cancelled it." }
[ { "label": "NEGATIVE", "score": 0.9990228414535522 }, { "label": "POSITIVE", "score": 0.000977189396508038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "with what can I verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.998793363571167 }, { "label": "POSITIVE", "score": 0.0012066138442605734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "When using my card I was charged a fee for doing so, why?" }
[ { "label": "NEGATIVE", "score": 0.9987143278121948 }, { "label": "POSITIVE", "score": 0.0012856764951720834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "What will happen after my card expires?" }
[ { "label": "NEGATIVE", "score": 0.9972543120384216 }, { "label": "POSITIVE", "score": 0.0027457228861749172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Where can I find Mastercard ATMs?" }
[ { "label": "NEGATIVE", "score": 0.998731791973114 }, { "label": "POSITIVE", "score": 0.001268163789063692 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Why isn't my refund shown on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9989312291145325 }, { "label": "POSITIVE", "score": 0.001068753655999899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please." }
[ { "label": "NEGATIVE", "score": 0.9997112154960632 }, { "label": "POSITIVE", "score": 0.0002887842711061239 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "Is there a fee for topping up by charge card?" }
[ { "label": "NEGATIVE", "score": 0.9972289204597473 }, { "label": "POSITIVE", "score": 0.0027711025904864073 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "I've obtained the card, how do I enable it on the app?" }
[ { "label": "NEGATIVE", "score": 0.9968398809432983 }, { "label": "POSITIVE", "score": 0.0031601502560079098 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "Whats the max I can top up" }
[ { "label": "NEGATIVE", "score": 0.00034556235186755657 }, { "label": "POSITIVE", "score": 0.9996544122695923 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "Does a discount apply if I exchange currencies frequently?" }
[ { "label": "NEGATIVE", "score": 0.9955170750617981 }, { "label": "POSITIVE", "score": 0.004482980817556381 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "Would you give me a mastercard and visa?" }
[ { "label": "NEGATIVE", "score": 0.9942637085914612 }, { "label": "POSITIVE", "score": 0.005736269988119602 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Do you let me choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9888829588890076 }, { "label": "POSITIVE", "score": 0.011117004789412022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "My refund for a purchase hasn't cone through yet." }
[ { "label": "NEGATIVE", "score": 0.9925196170806885 }, { "label": "POSITIVE", "score": 0.007480375003069639 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?" }
[ { "label": "NEGATIVE", "score": 0.9982292056083679 }, { "label": "POSITIVE", "score": 0.001770801842212677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount." }
[ { "label": "NEGATIVE", "score": 0.9892376661300659 }, { "label": "POSITIVE", "score": 0.010762308724224567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What is the handling fee for transfer?" }
[ { "label": "NEGATIVE", "score": 0.9961690306663513 }, { "label": "POSITIVE", "score": 0.003831004025414586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "Do you also have this extra fee on your statement?" }
[ { "label": "NEGATIVE", "score": 0.9904796481132507 }, { "label": "POSITIVE", "score": 0.009520331397652626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Why did you decline my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9986861348152161 }, { "label": "POSITIVE", "score": 0.0013138633221387863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Why is my card not working anymore?" }
[ { "label": "NEGATIVE", "score": 0.999387264251709 }, { "label": "POSITIVE", "score": 0.0006126982625573874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Why do you need all these details about my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991344809532166 }, { "label": "POSITIVE", "score": 0.0008655941346660256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "My card isn't here yet." }
[ { "label": "NEGATIVE", "score": 0.9988842606544495 }, { "label": "POSITIVE", "score": 0.001115772989578545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet" }
[ { "label": "NEGATIVE", "score": 0.9994258880615234 }, { "label": "POSITIVE", "score": 0.0005741668865084648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Soon my card will expire, how do I get a new one?" }
[ { "label": "NEGATIVE", "score": 0.9924426674842834 }, { "label": "POSITIVE", "score": 0.007557302247732878 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "There is payment showing that I didn't do." }
[ { "label": "NEGATIVE", "score": 0.9836441874504089 }, { "label": "POSITIVE", "score": 0.016355857253074646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why was a fee changed for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987480640411377 }, { "label": "POSITIVE", "score": 0.0012519386364147067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?" }
[ { "label": "NEGATIVE", "score": 0.9996490478515625 }, { "label": "POSITIVE", "score": 0.0003509771777316928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "I am unable to get cash from the ATM" }
[ { "label": "NEGATIVE", "score": 0.9997062087059021 }, { "label": "POSITIVE", "score": 0.00029379408806562424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Which flat currencies can I use from you?" }
[ { "label": "NEGATIVE", "score": 0.999705970287323 }, { "label": "POSITIVE", "score": 0.0002939554688055068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "If i want to change my pin number can I directly from an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990361928939819 }, { "label": "POSITIVE", "score": 0.0009638535557314754 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?" }
[ { "label": "NEGATIVE", "score": 0.9990745782852173 }, { "label": "POSITIVE", "score": 0.0009254509932361543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise." }
[ { "label": "NEGATIVE", "score": 0.9994465708732605 }, { "label": "POSITIVE", "score": 0.0005534286610782146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "How do I go about getting a refund?" }
[ { "label": "NEGATIVE", "score": 0.9988771080970764 }, { "label": "POSITIVE", "score": 0.001122844754718244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending." }
[ { "label": "NEGATIVE", "score": 0.9981650710105896 }, { "label": "POSITIVE", "score": 0.0018349558813497424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I looked on the app and it says I withdrew cash. I didn't!" }
[ { "label": "NEGATIVE", "score": 0.9995136260986328 }, { "label": "POSITIVE", "score": 0.00048638475709594786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "When do I see my recent refund in my statement" }
[ { "label": "NEGATIVE", "score": 0.9778311252593994 }, { "label": "POSITIVE", "score": 0.02216881327331066 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?" }
[ { "label": "NEGATIVE", "score": 0.997075080871582 }, { "label": "POSITIVE", "score": 0.002924930537119508 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null