inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for." }
[ { "label": "NEGATIVE", "score": 0.999278724193573 }, { "label": "POSITIVE", "score": 0.0007213365752249956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I made a purchase but the exchange rate is wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993661046028137 }, { "label": "POSITIVE", "score": 0.0006338616949506104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for." }
[ { "label": "NEGATIVE", "score": 0.9984256029129028 }, { "label": "POSITIVE", "score": 0.0015744608826935291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Can I use google pay for topping -up" }
[ { "label": "NEGATIVE", "score": 0.9973394274711609 }, { "label": "POSITIVE", "score": 0.002660508966073394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "can you tell me where to find the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9993708729743958 }, { "label": "POSITIVE", "score": 0.0006291251047514379 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?" }
[ { "label": "NEGATIVE", "score": 0.9986644983291626 }, { "label": "POSITIVE", "score": 0.001335503882728517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "I need to know the process to transfer money into my account." }
[ { "label": "NEGATIVE", "score": 0.99920254945755 }, { "label": "POSITIVE", "score": 0.0007974386098794639 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet" }
[ { "label": "NEGATIVE", "score": 0.9993700385093689 }, { "label": "POSITIVE", "score": 0.0006299926899373531 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I need to make multiple disposable cards in a day." }
[ { "label": "NEGATIVE", "score": 0.9995402097702026 }, { "label": "POSITIVE", "score": 0.000459857692476362 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "How can I find out about an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9992542862892151 }, { "label": "POSITIVE", "score": 0.0007457282627001405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I did not make this payment that I see in the App." }
[ { "label": "NEGATIVE", "score": 0.9994608759880066 }, { "label": "POSITIVE", "score": 0.000539132917765528 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Cash withdrawal was incorrect at ATM." }
[ { "label": "NEGATIVE", "score": 0.9981696605682373 }, { "label": "POSITIVE", "score": 0.0018302865792065859 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I need a new card." }
[ { "label": "NEGATIVE", "score": 0.9988757967948914 }, { "label": "POSITIVE", "score": 0.0011242255568504333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Why is it required to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9970933198928833 }, { "label": "POSITIVE", "score": 0.002906658686697483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "I need a new login code" }
[ { "label": "NEGATIVE", "score": 0.9992902278900146 }, { "label": "POSITIVE", "score": 0.0007097810157574713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9987903237342834 }, { "label": "POSITIVE", "score": 0.0012097047874704003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "How do I verify my new card?" }
[ { "label": "NEGATIVE", "score": 0.9979910850524902 }, { "label": "POSITIVE", "score": 0.0020089680328965187 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why was I declined when I tried to get my money?" }
[ { "label": "NEGATIVE", "score": 0.9984676241874695 }, { "label": "POSITIVE", "score": 0.0015323946718126535 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "There was an extra fee when I was at the ATM. Why?" }
[ { "label": "NEGATIVE", "score": 0.9979814291000366 }, { "label": "POSITIVE", "score": 0.002018583472818136 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "My card is due to expire" }
[ { "label": "NEGATIVE", "score": 0.9820622801780701 }, { "label": "POSITIVE", "score": 0.01793767884373665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Is there a problem that makes my payments show pending?" }
[ { "label": "NEGATIVE", "score": 0.999189555644989 }, { "label": "POSITIVE", "score": 0.000810486264526844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I just transferred some money. Why was I charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.999240517616272 }, { "label": "POSITIVE", "score": 0.0007595494389533997 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I transferred money but the balance did not update." }
[ { "label": "NEGATIVE", "score": 0.9987632036209106 }, { "label": "POSITIVE", "score": 0.0012367676245048642 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "There is a withdrawal waiting." }
[ { "label": "NEGATIVE", "score": 0.9980693459510803 }, { "label": "POSITIVE", "score": 0.0019306337926536798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I have not seen any changes in my account balance(s) after making a transfer." }
[ { "label": "NEGATIVE", "score": 0.9979877471923828 }, { "label": "POSITIVE", "score": 0.002012303564697504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?" }
[ { "label": "NEGATIVE", "score": 0.9950047135353088 }, { "label": "POSITIVE", "score": 0.004995354451239109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I don't recognize this debit transaction in my billing statement?" }
[ { "label": "NEGATIVE", "score": 0.999595582485199 }, { "label": "POSITIVE", "score": 0.0004043848894070834 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?" }
[ { "label": "NEGATIVE", "score": 0.9978393316268921 }, { "label": "POSITIVE", "score": 0.002160649746656418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already." }
[ { "label": "NEGATIVE", "score": 0.9955737590789795 }, { "label": "POSITIVE", "score": 0.004426267929375172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I purchased this item and would like a refund" }
[ { "label": "NEGATIVE", "score": 0.9861705303192139 }, { "label": "POSITIVE", "score": 0.013829445466399193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?" }
[ { "label": "NEGATIVE", "score": 0.9941360950469971 }, { "label": "POSITIVE", "score": 0.005863867234438658 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "I was charged multiple times for one transaction." }
[ { "label": "NEGATIVE", "score": 0.9858681559562683 }, { "label": "POSITIVE", "score": 0.014131829142570496 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "Is there an additional charge to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9983416795730591 }, { "label": "POSITIVE", "score": 0.0016583303222432733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "How long will my transfer be pending?" }
[ { "label": "NEGATIVE", "score": 0.9982008934020996 }, { "label": "POSITIVE", "score": 0.0017990719061344862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "What is needed for identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9983986020088196 }, { "label": "POSITIVE", "score": 0.0016013819258660078 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?" }
[ { "label": "NEGATIVE", "score": 0.9993683695793152 }, { "label": "POSITIVE", "score": 0.0006315978826023638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Can someone help me unblock my pin?" }
[ { "label": "NEGATIVE", "score": 0.9991193413734436 }, { "label": "POSITIVE", "score": 0.0008806090918369591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up." }
[ { "label": "NEGATIVE", "score": 0.9988555908203125 }, { "label": "POSITIVE", "score": 0.0011444566771388054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Will I be charged for receiving money?" }
[ { "label": "NEGATIVE", "score": 0.9965870380401611 }, { "label": "POSITIVE", "score": 0.003413009224459529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "The ATM is messed up. It gave me less than I wanted." }
[ { "label": "NEGATIVE", "score": 0.9995697140693665 }, { "label": "POSITIVE", "score": 0.00043024480692110956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I need help fixing my contactless. It's not working anywhere I go today." }
[ { "label": "NEGATIVE", "score": 0.999743640422821 }, { "label": "POSITIVE", "score": 0.0002564039023127407 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "Tell me how to delete my account." }
[ { "label": "NEGATIVE", "score": 0.9997144341468811 }, { "label": "POSITIVE", "score": 0.000285587360849604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "What is the source of funds for my money?" }
[ { "label": "NEGATIVE", "score": 0.998871386051178 }, { "label": "POSITIVE", "score": 0.001128539559431374 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
null
{ "text": "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?" }
[ { "label": "NEGATIVE", "score": 0.9985937476158142 }, { "label": "POSITIVE", "score": 0.0014061974361538887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!" }
[ { "label": "NEGATIVE", "score": 0.9987202882766724 }, { "label": "POSITIVE", "score": 0.0012797657400369644 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?" }
[ { "label": "NEGATIVE", "score": 0.9984661340713501 }, { "label": "POSITIVE", "score": 0.0015338441589847207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Where did my top-up go? I can't find it in my wallet" }
[ { "label": "NEGATIVE", "score": 0.99934321641922 }, { "label": "POSITIVE", "score": 0.0006567658274434507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "How do I change to a different currency?" }
[ { "label": "NEGATIVE", "score": 0.9971404075622559 }, { "label": "POSITIVE", "score": 0.0028595873154699802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately." }
[ { "label": "NEGATIVE", "score": 0.9988102912902832 }, { "label": "POSITIVE", "score": 0.001189768430776894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "How can many disposable cards can I have per day?" }
[ { "label": "NEGATIVE", "score": 0.9994624257087708 }, { "label": "POSITIVE", "score": 0.0005375545006245375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I'm having trouble with proving my identity." }
[ { "label": "NEGATIVE", "score": 0.9997677206993103 }, { "label": "POSITIVE", "score": 0.0002322362270206213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "How many transactions can I do with my disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9986061453819275 }, { "label": "POSITIVE", "score": 0.0013938996708020568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check." }
[ { "label": "NEGATIVE", "score": 0.9879913926124573 }, { "label": "POSITIVE", "score": 0.01200858410447836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "The payment I made with my card is not showing up." }
[ { "label": "NEGATIVE", "score": 0.9997349381446838 }, { "label": "POSITIVE", "score": 0.00026510716998018324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Can I have more physical cards?" }
[ { "label": "NEGATIVE", "score": 0.9980601668357849 }, { "label": "POSITIVE", "score": 0.0019398200092837214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Can I order a new card to China?" }
[ { "label": "NEGATIVE", "score": 0.9978468418121338 }, { "label": "POSITIVE", "score": 0.0021531847305595875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive." }
[ { "label": "NEGATIVE", "score": 0.12632112205028534 }, { "label": "POSITIVE", "score": 0.8736788034439087 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "Please explain to me the process of getting a virtual card." }
[ { "label": "NEGATIVE", "score": 0.9852486252784729 }, { "label": "POSITIVE", "score": 0.014751333743333817 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "I cannot remember my passcode." }
[ { "label": "NEGATIVE", "score": 0.998985230922699 }, { "label": "POSITIVE", "score": 0.0010147803695872426 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
null
{ "text": "Is there a charge for exchanging foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9983223080635071 }, { "label": "POSITIVE", "score": 0.0016776289558038116 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I need an ATM right now!" }
[ { "label": "NEGATIVE", "score": 0.9952195286750793 }, { "label": "POSITIVE", "score": 0.004780496470630169 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "Are there any specific cash machines that I have to go to in order to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9994053840637207 }, { "label": "POSITIVE", "score": 0.0005945637822151184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "Says that my top-up is incomplete?" }
[ { "label": "NEGATIVE", "score": 0.9996743202209473 }, { "label": "POSITIVE", "score": 0.0003256394120398909 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "A payment in my account was made by someone I don't know" }
[ { "label": "NEGATIVE", "score": 0.9972646236419678 }, { "label": "POSITIVE", "score": 0.0027353947516530752 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Why am I unable verify my id?" }
[ { "label": "NEGATIVE", "score": 0.9997703433036804 }, { "label": "POSITIVE", "score": 0.0002296139282407239 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
null
{ "text": "I need to actuate my card." }
[ { "label": "NEGATIVE", "score": 0.9989086389541626 }, { "label": "POSITIVE", "score": 0.0010913131991401315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Where is my card?" }
[ { "label": "NEGATIVE", "score": 0.9974283576011658 }, { "label": "POSITIVE", "score": 0.002571630058810115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
null
{ "text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn." }
[ { "label": "NEGATIVE", "score": 0.9990611672401428 }, { "label": "POSITIVE", "score": 0.0009388591279275715 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "There was a fee charged when I paid with my card." }
[ { "label": "NEGATIVE", "score": 0.9960070252418518 }, { "label": "POSITIVE", "score": 0.003993018064647913 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My card rejected a cash withdrawal. Why?" }
[ { "label": "NEGATIVE", "score": 0.9990450739860535 }, { "label": "POSITIVE", "score": 0.000954966526478529 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I was charged more than once in a single transaction" }
[ { "label": "NEGATIVE", "score": 0.9831053614616394 }, { "label": "POSITIVE", "score": 0.016894644126296043 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "My card is almost expired. How fast will I get a new one and what is the cost?" }
[ { "label": "NEGATIVE", "score": 0.9990735054016113 }, { "label": "POSITIVE", "score": 0.0009264770778827369 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Will I be charged for topping up by transfer?" }
[ { "label": "NEGATIVE", "score": 0.991081178188324 }, { "label": "POSITIVE", "score": 0.00891885906457901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "Why is my ATM withdrawal still pending?" }
[ { "label": "NEGATIVE", "score": 0.9992484450340271 }, { "label": "POSITIVE", "score": 0.0007515616016462445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "Will there be any fees for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9978717565536499 }, { "label": "POSITIVE", "score": 0.0021282355301082134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
null
{ "text": "i didnt make these transactions, i think my card details might be stolen" }
[ { "label": "NEGATIVE", "score": 0.9992127418518066 }, { "label": "POSITIVE", "score": 0.0007872837013565004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Can you tell me why I can't make any transactions?" }
[ { "label": "NEGATIVE", "score": 0.9994441866874695 }, { "label": "POSITIVE", "score": 0.0005557852564379573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?" }
[ { "label": "NEGATIVE", "score": 0.9985981583595276 }, { "label": "POSITIVE", "score": 0.0014017843641340733 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "Can I get another card?" }
[ { "label": "NEGATIVE", "score": 0.9981815814971924 }, { "label": "POSITIVE", "score": 0.0018184588989242911 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I refilled my account balance but got an error message." }
[ { "label": "NEGATIVE", "score": 0.9995930790901184 }, { "label": "POSITIVE", "score": 0.0004068865964654833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "What should I do since my card is trapped in the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990359544754028 }, { "label": "POSITIVE", "score": 0.0009640827775001526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "Am I limited on the amount of disposable cards I can possess?" }
[ { "label": "NEGATIVE", "score": 0.9985951781272888 }, { "label": "POSITIVE", "score": 0.0014048495795577765 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I wasn't charged the correct exchange rate for an item I purchased." }
[ { "label": "NEGATIVE", "score": 0.9997676014900208 }, { "label": "POSITIVE", "score": 0.00023239616712089628 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "In regards to the PIN of the card?" }
[ { "label": "NEGATIVE", "score": 0.9747141003608704 }, { "label": "POSITIVE", "score": 0.02528587356209755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "phone is gone, dont want others to access account information" }
[ { "label": "NEGATIVE", "score": 0.9995517134666443 }, { "label": "POSITIVE", "score": 0.0004482764925342053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "How can I link my bank to my top up account?" }
[ { "label": "NEGATIVE", "score": 0.9989325404167175 }, { "label": "POSITIVE", "score": 0.0010674732038751245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "There's a payment with my card that I didn't perform. I don't know that name shown." }
[ { "label": "NEGATIVE", "score": 0.9983820915222168 }, { "label": "POSITIVE", "score": 0.0016179627273231745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Is it possible to exchange USD and GBP on the app?" }
[ { "label": "NEGATIVE", "score": 0.9963162541389465 }, { "label": "POSITIVE", "score": 0.003683744929730892 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "Can I choose what card I can use" }
[ { "label": "NEGATIVE", "score": 0.9876664876937866 }, { "label": "POSITIVE", "score": 0.01233347412198782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "Do you know the process how to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.994269847869873 }, { "label": "POSITIVE", "score": 0.005730132572352886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "My card is stolen. Help!" }
[ { "label": "NEGATIVE", "score": 0.9967610239982605 }, { "label": "POSITIVE", "score": 0.0032389836851507425 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "Can I convert money into different currencies?" }
[ { "label": "NEGATIVE", "score": 0.9984862804412842 }, { "label": "POSITIVE", "score": 0.0015136545989662409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I saw a payment come out of my account for a merchant I don't remember." }
[ { "label": "NEGATIVE", "score": 0.9980450868606567 }, { "label": "POSITIVE", "score": 0.0019548777490854263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "The exchange rate applied was incorrect when I was traveling outside the country." }
[ { "label": "NEGATIVE", "score": 0.999464213848114 }, { "label": "POSITIVE", "score": 0.0005357892368920147 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "How do I activate my new card" }
[ { "label": "NEGATIVE", "score": 0.9269843697547913 }, { "label": "POSITIVE", "score": 0.07301556318998337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why do I have a transaction showing multiple times?" }
[ { "label": "NEGATIVE", "score": 0.9982123374938965 }, { "label": "POSITIVE", "score": 0.0017876303754746914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "How do I to up by card?" }
[ { "label": "NEGATIVE", "score": 0.9945652484893799 }, { "label": "POSITIVE", "score": 0.005434698425233364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "Please tell me why I was charged additionally when I used the card." }
[ { "label": "NEGATIVE", "score": 0.9937323927879333 }, { "label": "POSITIVE", "score": 0.006267576478421688 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My phone was stolen, what should I do?" }
[ { "label": "NEGATIVE", "score": 0.9992958307266235 }, { "label": "POSITIVE", "score": 0.0007041354547254741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "There is a refund missing." }
[ { "label": "NEGATIVE", "score": 0.9996024966239929 }, { "label": "POSITIVE", "score": 0.0003975649015046656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null