inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375371547415853
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Why is my transfer pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986549615859985
},
{
"label": "POSITIVE",
"score": 0.0013450731057673693
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "There is a payment in the app that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9992081522941589
},
{
"label": "POSITIVE",
"score": 0.0007919042254798114
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "I attempted a transfer, but it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279096705839038
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "My payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.999251663684845
},
{
"label": "POSITIVE",
"score": 0.0007483395165763795
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "What exactly is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947992563247681
},
{
"label": "POSITIVE",
"score": 0.005200703628361225
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "I want to transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986155033111572
},
{
"label": "POSITIVE",
"score": 0.0013844654895365238
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null | null |
{
"text": "Will there be a fee to receive a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953977465629578
},
{
"label": "POSITIVE",
"score": 0.004602257162332535
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "What's the youngest I can be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.08337792754173279
},
{
"label": "POSITIVE",
"score": 0.9166220426559448
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "Are there restrictions on disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985353946685791
},
{
"label": "POSITIVE",
"score": 0.001464547123759985
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "lost my card in atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996585845947266
},
{
"label": "POSITIVE",
"score": 0.00034140993375331163
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null | null |
{
"text": "What's the reason for needing to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999203622341156
},
{
"label": "POSITIVE",
"score": 0.0007964243995957077
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "Can I check my recent refund in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.0031938976608216763
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "I think that someone may be using my card, but I'm not sure,."
} | [
{
"label": "NEGATIVE",
"score": 0.9993517994880676
},
{
"label": "POSITIVE",
"score": 0.0006482166354544461
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null | null |
{
"text": "Why has my payment not transferred?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962565898895264
},
{
"label": "POSITIVE",
"score": 0.0037433661054819822
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "I'm really concerned because I only made one transaction, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9820169806480408
},
{
"label": "POSITIVE",
"score": 0.01798304356634617
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "When exchanging, how much are the rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.004796825814992189
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "Explain why my top up has been reverted please."
} | [
{
"label": "NEGATIVE",
"score": 0.9546730518341064
},
{
"label": "POSITIVE",
"score": 0.045326899737119675
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.0003837021649815142
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "I lost my phone and need help so someone doesn't access my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033181122853420675
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null | null |
{
"text": "Help! The app says I took out cash but I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972500205039978
},
{
"label": "POSITIVE",
"score": 0.0027499734424054623
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I'm not sure why the card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.0003195044118911028
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "When will I get my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.003193656215444207
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "Can I track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989468455314636
},
{
"label": "POSITIVE",
"score": 0.0010531878797337413
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "I'm not verifying my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023227963538374752
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "Is a physical card also available"
} | [
{
"label": "NEGATIVE",
"score": 0.015435867011547089
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null | null |
{
"text": "When I got cash I was charged an extra fee! Explain!"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031526919919997454
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null | null |
{
"text": "How to verify top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914297461509705
},
{
"label": "POSITIVE",
"score": 0.008570270612835884
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "The cheque I sent a few days ago has not been deposited yet, what is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993879795074463
},
{
"label": "POSITIVE",
"score": 0.0006120509933680296
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Please let me know how to place an order for a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9099322557449341
},
{
"label": "POSITIVE",
"score": 0.09006772190332413
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.00035252951784059405
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "If I need an additional card, is there a fee for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991855025291443
},
{
"label": "POSITIVE",
"score": 0.0008145187748596072
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Where do I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987951517105103
},
{
"label": "POSITIVE",
"score": 0.0012047715717926621
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.9994879961013794
},
{
"label": "POSITIVE",
"score": 0.0005119425477460027
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997591376304626
},
{
"label": "POSITIVE",
"score": 0.0002408101863693446
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9991108775138855
},
{
"label": "POSITIVE",
"score": 0.0008891192264854908
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "Why hasn't arrived yet a transaction I did to my friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984038472175598
},
{
"label": "POSITIVE",
"score": 0.0015962107572704554
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "What happens if a merchant doesn't accept you payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007789121009409428
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.006778526119887829
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "How do I locate my PIN now that I have my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987388253211975
},
{
"label": "POSITIVE",
"score": 0.0012611527927219868
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null | null |
{
"text": "Please tell me if I'm going to be charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983744621276855
},
{
"label": "POSITIVE",
"score": 0.0016255048103630543
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "Will I know which exchange rate I will get?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975594282150269
},
{
"label": "POSITIVE",
"score": 0.0024405433796346188
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null | null |
{
"text": "Is EUR one of the currencies you deal with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9638106822967529
},
{
"label": "POSITIVE",
"score": 0.03618934005498886
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null | null |
{
"text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked."
} | [
{
"label": "NEGATIVE",
"score": 0.5472326278686523
},
{
"label": "POSITIVE",
"score": 0.4527673125267029
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "I am still waiting for a money transfer to appear."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.000700239441357553
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "Can I change my PIN at any ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986129999160767
},
{
"label": "POSITIVE",
"score": 0.0013870283728465438
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "I did a topup successfully but its not showing in balance. I think there is some problem in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005221239989623427
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394330946728587
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "Why do I need to verify my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991627931594849
},
{
"label": "POSITIVE",
"score": 0.0008372327429242432
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there."
} | [
{
"label": "NEGATIVE",
"score": 0.9963511228561401
},
{
"label": "POSITIVE",
"score": 0.003648861777037382
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "What does a pending cash withdrawal mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987560510635376
},
{
"label": "POSITIVE",
"score": 0.0012438921257853508
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "How can I look at where my available cash is coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955109372735023
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null | null |
{
"text": "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow."
} | [
{
"label": "NEGATIVE",
"score": 0.999118983745575
},
{
"label": "POSITIVE",
"score": 0.0008809750434011221
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "Is there any type of fee for currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989497065544128
},
{
"label": "POSITIVE",
"score": 0.0010502941440790892
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "If my salary is in GBP, do I need to do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989784955978394
},
{
"label": "POSITIVE",
"score": 0.0010215631918981671
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null | null |
{
"text": "Is American Express supported for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.993047297000885
},
{
"label": "POSITIVE",
"score": 0.006952682044357061
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "Why can't I buy cryptocurrency on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992954730987549
},
{
"label": "POSITIVE",
"score": 0.0007044958765618503
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "There is a missing transfer on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9996201992034912
},
{
"label": "POSITIVE",
"score": 0.000379727192921564
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "What do I do if I forgot my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990147352218628
},
{
"label": "POSITIVE",
"score": 0.0009852194925770164
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982210993766785
},
{
"label": "POSITIVE",
"score": 0.001778830774128437
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.0004851708363275975
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "I withdrew cash abroad and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.00026592027279548347
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "I heard you have an auto-top up option, where do I find that?"
} | [
{
"label": "NEGATIVE",
"score": 0.997707724571228
},
{
"label": "POSITIVE",
"score": 0.0022921969648450613
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "What is the expected delivery date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970219731330872
},
{
"label": "POSITIVE",
"score": 0.0029780396725982428
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "How do I re-order a damaged card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999714195728302
},
{
"label": "POSITIVE",
"score": 0.0002857712097465992
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good."
} | [
{
"label": "NEGATIVE",
"score": 0.0063836402259767056
},
{
"label": "POSITIVE",
"score": 0.9936163425445557
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606072277761996
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null | null |
{
"text": "how come my transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9987215399742126
},
{
"label": "POSITIVE",
"score": 0.0012784207938238978
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null | null |
{
"text": "My identity verification didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997878670692444
},
{
"label": "POSITIVE",
"score": 0.00021212529100012034
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "When will my returned transaction show up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998482882976532
},
{
"label": "POSITIVE",
"score": 0.001517085824161768
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "The app is showing a direct debit transaction that I did not perform"
} | [
{
"label": "NEGATIVE",
"score": 0.9994516968727112
},
{
"label": "POSITIVE",
"score": 0.0005482597043737769
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "My cash withdrawal shows pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.996586799621582
},
{
"label": "POSITIVE",
"score": 0.0034132294822484255
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null | null |
{
"text": "Why did my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995694756507874
},
{
"label": "POSITIVE",
"score": 0.00043051273678429425
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null | null |
{
"text": "I did not receive the right amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023573313956148922
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "I purchased something abroad, and the exchange rate that was applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996367692947388
},
{
"label": "POSITIVE",
"score": 0.0003632765437941998
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "How do I change my address ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993242025375366
},
{
"label": "POSITIVE",
"score": 0.0006758699892088771
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist."
} | [
{
"label": "NEGATIVE",
"score": 0.9298652410507202
},
{
"label": "POSITIVE",
"score": 0.07013479620218277
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "I want to terminate my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9997374415397644
},
{
"label": "POSITIVE",
"score": 0.00026254027034156024
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "I am not satisfied with your company. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997777342796326
},
{
"label": "POSITIVE",
"score": 0.0002223254123236984
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "Why hasn't a transaction I did to my friend arrived yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998332679271698
},
{
"label": "POSITIVE",
"score": 0.001667348900809884
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null | null |
{
"text": "The app doesn't think that I am myself"
} | [
{
"label": "NEGATIVE",
"score": 0.9947010278701782
},
{
"label": "POSITIVE",
"score": 0.005299006588757038
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null | null |
{
"text": "Tell me what ATMs allow me to change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9971848130226135
},
{
"label": "POSITIVE",
"score": 0.0028151252772659063
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null | null |
{
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.004182950593531132
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "how much to get my card in 2 days?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962922930717468
},
{
"label": "POSITIVE",
"score": 0.003707665018737316
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "One of my card payments, I don't recognise the name of the merchant."
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.0003375250962562859
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "My PIN was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9990322589874268
},
{
"label": "POSITIVE",
"score": 0.0009677463094703853
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Where in the European Union can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984217882156372
},
{
"label": "POSITIVE",
"score": 0.0015782462432980537
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "If I want to topup by card, how do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984248876571655
},
{
"label": "POSITIVE",
"score": 0.0015750981401652098
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.0021134486887604
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "Is there a fee when I add money to my international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977670907974243
},
{
"label": "POSITIVE",
"score": 0.00223288731649518
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "What happens if my card payment is cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041266673360951245
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Can I use my Apple watch to fill my gas tank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383462994359434
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "What do I do when a charge has been made that I did not make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928377270698547
},
{
"label": "POSITIVE",
"score": 0.007162225432693958
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I am very dissatisfied with the services that you are providing. I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997988343238831
},
{
"label": "POSITIVE",
"score": 0.00020114643848501146
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null | null |
{
"text": "I must make several disposable cards every day."
} | [
{
"label": "NEGATIVE",
"score": 0.9993504881858826
},
{
"label": "POSITIVE",
"score": 0.0006494669360108674
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "Top-up is loaded into the card and no update."
} | [
{
"label": "NEGATIVE",
"score": 0.9993988275527954
},
{
"label": "POSITIVE",
"score": 0.0006011571967974305
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "Why did the ATM take my card and keep it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987597465515137
},
{
"label": "POSITIVE",
"score": 0.0012402405263856053
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null | null |
{
"text": "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9992358684539795
},
{
"label": "POSITIVE",
"score": 0.0007640935364179313
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "I need to get some Euros for my holiday. Am I able to exchange some of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987755417823792
},
{
"label": "POSITIVE",
"score": 0.0012244677636772394
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null | null |
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