inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "Why won't my top up work" }
[ { "label": "NEGATIVE", "score": 0.9985686540603638 }, { "label": "POSITIVE", "score": 0.0014312792336568236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Apple watch top up help, please?" }
[ { "label": "NEGATIVE", "score": 0.14920854568481445 }, { "label": "POSITIVE", "score": 0.8507914543151855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "Did you revert my top up?" }
[ { "label": "NEGATIVE", "score": 0.9923645257949829 }, { "label": "POSITIVE", "score": 0.007635497022420168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "How do I shut down my account and get out of this company?" }
[ { "label": "NEGATIVE", "score": 0.9994989633560181 }, { "label": "POSITIVE", "score": 0.0005010245367884636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Why hasn't my money transfer shown up yet?" }
[ { "label": "NEGATIVE", "score": 0.9990676045417786 }, { "label": "POSITIVE", "score": 0.0009324707789346576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
null
{ "text": "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending." }
[ { "label": "NEGATIVE", "score": 0.9916346073150635 }, { "label": "POSITIVE", "score": 0.008365385234355927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Can you tell me why the card payment came back?" }
[ { "label": "NEGATIVE", "score": 0.9992202520370483 }, { "label": "POSITIVE", "score": 0.0007797140860930085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "My transfer hasn't arrived" }
[ { "label": "NEGATIVE", "score": 0.9991695880889893 }, { "label": "POSITIVE", "score": 0.0008304327493533492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Why did I get charged a fee for transferring money?" }
[ { "label": "NEGATIVE", "score": 0.9991191029548645 }, { "label": "POSITIVE", "score": 0.0008808944257907569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "My payment has not been accepted." }
[ { "label": "NEGATIVE", "score": 0.9997336268424988 }, { "label": "POSITIVE", "score": 0.0002663292980287224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "why is there a service fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9989389777183533 }, { "label": "POSITIVE", "score": 0.001060987007804215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "What type of card can I use to top up?" }
[ { "label": "NEGATIVE", "score": 0.9938150644302368 }, { "label": "POSITIVE", "score": 0.006184907164424658 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "What do I have to do to get my virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992038607597351 }, { "label": "POSITIVE", "score": 0.0007962120580486953 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "My refund has not shown up in my account. Where is it?" }
[ { "label": "NEGATIVE", "score": 0.9994196891784668 }, { "label": "POSITIVE", "score": 0.0005803859676234424 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "Do you give out Visa or Mastercards?" }
[ { "label": "NEGATIVE", "score": 0.9720877408981323 }, { "label": "POSITIVE", "score": 0.027912182733416557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?" }
[ { "label": "NEGATIVE", "score": 0.9990246295928955 }, { "label": "POSITIVE", "score": 0.0009753903723321855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Someone else used my card to withdraw cash from an ATM" }
[ { "label": "NEGATIVE", "score": 0.9988012313842773 }, { "label": "POSITIVE", "score": 0.001198803773149848 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "My card is expiring soon, How do I order a new card?" }
[ { "label": "NEGATIVE", "score": 0.9965062737464905 }, { "label": "POSITIVE", "score": 0.003493688302114606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "My card payment had the wrong exchange rate" }
[ { "label": "NEGATIVE", "score": 0.9995239973068237 }, { "label": "POSITIVE", "score": 0.000475998327601701 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "My phone has been stolen." }
[ { "label": "NEGATIVE", "score": 0.996890127658844 }, { "label": "POSITIVE", "score": 0.003109920769929886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I would like to get help from someone in your customer service department with assisting me with activating my card." }
[ { "label": "NEGATIVE", "score": 0.9769935011863708 }, { "label": "POSITIVE", "score": 0.023006489500403404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "I need my PIN, where is it?" }
[ { "label": "NEGATIVE", "score": 0.9995405673980713 }, { "label": "POSITIVE", "score": 0.0004595062928274274 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "The exchange rate for case abroad is applied wrong." }
[ { "label": "NEGATIVE", "score": 0.9988184571266174 }, { "label": "POSITIVE", "score": 0.001181556610390544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
null
{ "text": "I was charge a fee that I wasn't told about" }
[ { "label": "NEGATIVE", "score": 0.9321269989013672 }, { "label": "POSITIVE", "score": 0.06787294149398804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I need some help linking my new card." }
[ { "label": "NEGATIVE", "score": 0.9992101192474365 }, { "label": "POSITIVE", "score": 0.0007898268522694707 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "When I attempted to make a transfer, it failed." }
[ { "label": "NEGATIVE", "score": 0.9997199177742004 }, { "label": "POSITIVE", "score": 0.0002800745132844895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "Where can the cards be delivered?" }
[ { "label": "NEGATIVE", "score": 0.9993610978126526 }, { "label": "POSITIVE", "score": 0.0006389152258634567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Are you okay with exchanges to EUR?" }
[ { "label": "NEGATIVE", "score": 0.009391330182552338 }, { "label": "POSITIVE", "score": 0.9906086921691895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "How do you determine your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.9983055591583252 }, { "label": "POSITIVE", "score": 0.0016943884547799826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
null
{ "text": "How can I transfer some money into a foreign account?" }
[ { "label": "NEGATIVE", "score": 0.9995949864387512 }, { "label": "POSITIVE", "score": 0.0004050290444865823 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "How do I know if i need a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9995579123497009 }, { "label": "POSITIVE", "score": 0.0004421137273311615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "Is there a way to top-up when it reaches a certain balance?" }
[ { "label": "NEGATIVE", "score": 0.9982902407646179 }, { "label": "POSITIVE", "score": 0.0017097831005230546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Why have I been charged a small fee to use my card?" }
[ { "label": "NEGATIVE", "score": 0.9981921315193176 }, { "label": "POSITIVE", "score": 0.0018079258734360337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "how to get virtual card" }
[ { "label": "NEGATIVE", "score": 0.948550820350647 }, { "label": "POSITIVE", "score": 0.051449183374643326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "Is there a limit for top ups?" }
[ { "label": "NEGATIVE", "score": 0.9925641417503357 }, { "label": "POSITIVE", "score": 0.007435868494212627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before." }
[ { "label": "NEGATIVE", "score": 0.7197032570838928 }, { "label": "POSITIVE", "score": 0.28029677271842957 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I can't use the app because I got mugged yesterday and they took everything. I need some help." }
[ { "label": "NEGATIVE", "score": 0.9990561604499817 }, { "label": "POSITIVE", "score": 0.0009438135311938822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible." }
[ { "label": "NEGATIVE", "score": 0.9990459084510803 }, { "label": "POSITIVE", "score": 0.0009541152394376695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "Extra charge during transfer" }
[ { "label": "NEGATIVE", "score": 0.012000994756817818 }, { "label": "POSITIVE", "score": 0.9879990816116333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I transferred some cash and it has not arrived yet." }
[ { "label": "NEGATIVE", "score": 0.9992440938949585 }, { "label": "POSITIVE", "score": 0.0007559673977084458 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please." }
[ { "label": "NEGATIVE", "score": 0.822314441204071 }, { "label": "POSITIVE", "score": 0.17768557369709015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "In what way can I use the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9995809197425842 }, { "label": "POSITIVE", "score": 0.0004190885811112821 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
null
{ "text": "It seems like my card payment didn't work." }
[ { "label": "NEGATIVE", "score": 0.999795138835907 }, { "label": "POSITIVE", "score": 0.0002048722526524216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "My recent transfer didn't go through - why not?" }
[ { "label": "NEGATIVE", "score": 0.9976947903633118 }, { "label": "POSITIVE", "score": 0.0023051637690514326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire." }
[ { "label": "NEGATIVE", "score": 0.9991135001182556 }, { "label": "POSITIVE", "score": 0.0008865275885909796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Why am I seeing a direct debit thats not mine?" }
[ { "label": "NEGATIVE", "score": 0.9993521571159363 }, { "label": "POSITIVE", "score": 0.0006478708237409592 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "How long until I see a cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9988870024681091 }, { "label": "POSITIVE", "score": 0.001112994272261858 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I need quickly transfer something from China. About how long will it take?" }
[ { "label": "NEGATIVE", "score": 0.9994472861289978 }, { "label": "POSITIVE", "score": 0.0005527132889255881 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate." }
[ { "label": "NEGATIVE", "score": 0.999792754650116 }, { "label": "POSITIVE", "score": 0.00020728811796288937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "How many physical cards am I allowed to have?" }
[ { "label": "NEGATIVE", "score": 0.9926338791847229 }, { "label": "POSITIVE", "score": 0.007366097532212734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "Help, I don't know what the PIN is to my card?" }
[ { "label": "NEGATIVE", "score": 0.9994401335716248 }, { "label": "POSITIVE", "score": 0.0005598900024779141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
null
{ "text": "I did a transfer and was charged a fee that I shouldn't have been!" }
[ { "label": "NEGATIVE", "score": 0.9789531230926514 }, { "label": "POSITIVE", "score": 0.021046936511993408 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
null
{ "text": "I see a $1 charge in a transaction." }
[ { "label": "NEGATIVE", "score": 0.9917216897010803 }, { "label": "POSITIVE", "score": 0.00827824603766203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!" }
[ { "label": "NEGATIVE", "score": 0.9768818020820618 }, { "label": "POSITIVE", "score": 0.0231181588023901 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "Can I write a cheque to top up?" }
[ { "label": "NEGATIVE", "score": 0.9985816478729248 }, { "label": "POSITIVE", "score": 0.0014183416496962309 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "When I top-up, the app reverts it." }
[ { "label": "NEGATIVE", "score": 0.9110836982727051 }, { "label": "POSITIVE", "score": 0.08891631662845612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "I can't find my phone and I'm worried someone is going to use it" }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.0004953520838171244 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "I took out money, and didn't get all of it." }
[ { "label": "NEGATIVE", "score": 0.9994041919708252 }, { "label": "POSITIVE", "score": 0.0005958096007816494 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I couldnt transfer money from my account." }
[ { "label": "NEGATIVE", "score": 0.9981946349143982 }, { "label": "POSITIVE", "score": 0.0018054259708151221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
null
{ "text": "I am having problems with my contactless." }
[ { "label": "NEGATIVE", "score": 0.9995529055595398 }, { "label": "POSITIVE", "score": 0.00044710421934723854 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
null
{ "text": "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?" }
[ { "label": "NEGATIVE", "score": 0.9992581009864807 }, { "label": "POSITIVE", "score": 0.0007418825407512486 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment." }
[ { "label": "NEGATIVE", "score": 0.9994819760322571 }, { "label": "POSITIVE", "score": 0.0005181108717806637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "i have been trying to top up my account with a check but it won't work" }
[ { "label": "NEGATIVE", "score": 0.9996752738952637 }, { "label": "POSITIVE", "score": 0.0003247174608986825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "Why has my card payment been reversed?" }
[ { "label": "NEGATIVE", "score": 0.9985830783843994 }, { "label": "POSITIVE", "score": 0.00141697668004781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "How can you transfer my salary to my correct currency?" }
[ { "label": "NEGATIVE", "score": 0.9994603991508484 }, { "label": "POSITIVE", "score": 0.0005396522465161979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "I got less cash than what I specified at the ATM." }
[ { "label": "NEGATIVE", "score": 0.9988195300102234 }, { "label": "POSITIVE", "score": 0.0011804624227806926 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Do you support top ups?" }
[ { "label": "NEGATIVE", "score": 0.025621283799409866 }, { "label": "POSITIVE", "score": 0.974378764629364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "My balance doesn't show my deposit." }
[ { "label": "NEGATIVE", "score": 0.9987748265266418 }, { "label": "POSITIVE", "score": 0.0012251209700480103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "Do you accept US credit cards?" }
[ { "label": "NEGATIVE", "score": 0.9508317708969116 }, { "label": "POSITIVE", "score": 0.04916814714670181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "How can I change to my married name?" }
[ { "label": "NEGATIVE", "score": 0.9990041851997375 }, { "label": "POSITIVE", "score": 0.0009958655573427677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "I got $20 when I should've gotten $100" }
[ { "label": "NEGATIVE", "score": 0.998820960521698 }, { "label": "POSITIVE", "score": 0.0011790088610723615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "What does it mean if my payment is pending?" }
[ { "label": "NEGATIVE", "score": 0.9975124597549438 }, { "label": "POSITIVE", "score": 0.0024874808732420206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "how do i find out about transfers" }
[ { "label": "NEGATIVE", "score": 0.6490593552589417 }, { "label": "POSITIVE", "score": 0.35094064474105835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
null
{ "text": "Can I top-up by cheque?" }
[ { "label": "NEGATIVE", "score": 0.9967933297157288 }, { "label": "POSITIVE", "score": 0.0032066919375211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
null
{ "text": "My transfer is still pending, why?" }
[ { "label": "NEGATIVE", "score": 0.9945565462112427 }, { "label": "POSITIVE", "score": 0.005443512462079525 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "If I need to make an exchange from USD to GBP, how can I do so in the app?" }
[ { "label": "NEGATIVE", "score": 0.9993661046028137 }, { "label": "POSITIVE", "score": 0.0006338882958516479 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "If my card is going to expire this month, do I need to order a new one?" }
[ { "label": "NEGATIVE", "score": 0.9988829493522644 }, { "label": "POSITIVE", "score": 0.0011171078076586127 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it." }
[ { "label": "NEGATIVE", "score": 0.9989151954650879 }, { "label": "POSITIVE", "score": 0.001084767747670412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My cash withdrawal says pending, why?" }
[ { "label": "NEGATIVE", "score": 0.9965309500694275 }, { "label": "POSITIVE", "score": 0.003469117684289813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "What works for identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9988903403282166 }, { "label": "POSITIVE", "score": 0.0011097234673798084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I got charged a service fee on my account. Can it be waived since I didn't know about it before?" }
[ { "label": "NEGATIVE", "score": 0.9934658408164978 }, { "label": "POSITIVE", "score": 0.006534180138260126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "I bought something and now I want a refund." }
[ { "label": "NEGATIVE", "score": 0.9957526922225952 }, { "label": "POSITIVE", "score": 0.004247276112437248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "Is American Express supported for adding money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9977602958679199 }, { "label": "POSITIVE", "score": 0.002239727880805731 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "I can't see a verification code anywhere" }
[ { "label": "NEGATIVE", "score": 0.9980121850967407 }, { "label": "POSITIVE", "score": 0.0019877429585903883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
null
{ "text": "Is my fiat currency supported for both hold and exchange?" }
[ { "label": "NEGATIVE", "score": 0.9966223239898682 }, { "label": "POSITIVE", "score": 0.0033777006901800632 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "How do I top-up automatically?" }
[ { "label": "NEGATIVE", "score": 0.9837538599967957 }, { "label": "POSITIVE", "score": 0.016246072947978973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Can I top up my account with Google Pay?" }
[ { "label": "NEGATIVE", "score": 0.9974552989006042 }, { "label": "POSITIVE", "score": 0.002544707851484418 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I contacted the seller and he won't respond. Please just refund me my money." }
[ { "label": "NEGATIVE", "score": 0.9985496401786804 }, { "label": "POSITIVE", "score": 0.0014503732090815902 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My plans may change so I may need to change from GBP to AUD." }
[ { "label": "NEGATIVE", "score": 0.9990278482437134 }, { "label": "POSITIVE", "score": 0.0009721108363009989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null
{ "text": "I want to top up by using a credit card, which ones do you support?" }
[ { "label": "NEGATIVE", "score": 0.9506298899650574 }, { "label": "POSITIVE", "score": 0.04937015101313591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
null
{ "text": "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money" }
[ { "label": "NEGATIVE", "score": 0.9952109456062317 }, { "label": "POSITIVE", "score": 0.004789081402122974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "wheres my money receipt" }
[ { "label": "NEGATIVE", "score": 0.9955098628997803 }, { "label": "POSITIVE", "score": 0.004490209277719259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I have a card payment that I don't recognize. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9984080195426941 }, { "label": "POSITIVE", "score": 0.0015920170117169619 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "How many days does it take for a transfer to go through?" }
[ { "label": "NEGATIVE", "score": 0.9984098672866821 }, { "label": "POSITIVE", "score": 0.0015900899888947606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "Can I use my card at an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9982542395591736 }, { "label": "POSITIVE", "score": 0.0017457152716815472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
null
{ "text": "I am locked out from entering my pin." }
[ { "label": "NEGATIVE", "score": 0.9970109462738037 }, { "label": "POSITIVE", "score": 0.002989070722833276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "How do I know when my card will expire?" }
[ { "label": "NEGATIVE", "score": 0.9986199140548706 }, { "label": "POSITIVE", "score": 0.001380097004584968 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Why do I still have a pending cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9993159770965576 }, { "label": "POSITIVE", "score": 0.0006840478163212538 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "are there any country restrictions?" }
[ { "label": "NEGATIVE", "score": 0.9959710240364075 }, { "label": "POSITIVE", "score": 0.004028941970318556 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "With this app, will I be able to exchange currency?" }
[ { "label": "NEGATIVE", "score": 0.9915146827697754 }, { "label": "POSITIVE", "score": 0.008485275320708752 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
null