inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null | search_keywords
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
{
"text": "Is there restrictions on where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989638328552246
},
{
"label": "POSITIVE",
"score": 0.0010361672611907125
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null | null |
{
"text": "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9970464110374451
},
{
"label": "POSITIVE",
"score": 0.002953658811748028
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null | null |
{
"text": "Where do I go to reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999455988407135
},
{
"label": "POSITIVE",
"score": 0.0005440058303065598
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294570088386536
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem"
} | [
{
"label": "NEGATIVE",
"score": 0.9990166425704956
},
{
"label": "POSITIVE",
"score": 0.0009833879303187132
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986459612846375
},
{
"label": "POSITIVE",
"score": 0.0013540799263864756
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues."
} | [
{
"label": "NEGATIVE",
"score": 0.99052494764328
},
{
"label": "POSITIVE",
"score": 0.009475065395236015
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "Why is my 'top up' not showing up in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034454985870979726
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "How can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.0008337576291523874
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null | null |
{
"text": "Why won't cash come out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936781525611877
},
{
"label": "POSITIVE",
"score": 0.0063218725845217705
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.00862086471170187
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "What locations can I get money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988516569137573
},
{
"label": "POSITIVE",
"score": 0.0011483216658234596
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null | null |
{
"text": "Are currency exchanges free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953161478042603
},
{
"label": "POSITIVE",
"score": 0.004683894105255604
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "Is there a daily auto top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969635605812073
},
{
"label": "POSITIVE",
"score": 0.003036460606381297
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null | null |
{
"text": "How many disposable cards can you own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.0004512867599260062
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I tried to pay through my account but the payment is not going through. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993927478790283
},
{
"label": "POSITIVE",
"score": 0.0006072903634048998
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "I need to find out where the card is that I ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9991746544837952
},
{
"label": "POSITIVE",
"score": 0.0008253723499365151
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null | null |
{
"text": "Changed details is essential, what steps do I take to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.8929730653762817
},
{
"label": "POSITIVE",
"score": 0.10702692717313766
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null | null |
{
"text": "what is the fee for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.006983670871704817
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "How can I reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999417781829834
},
{
"label": "POSITIVE",
"score": 0.0005822420935146511
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "Why won't you let me name X as a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9864745736122131
},
{
"label": "POSITIVE",
"score": 0.013525441288948059
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954714775085449
},
{
"label": "POSITIVE",
"score": 0.00452856719493866
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069292430765927
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null | null |
{
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.002776791574433446
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "Cancelling a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.00044756638817489147
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "Is USD free to top up with a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851410388946533
},
{
"label": "POSITIVE",
"score": 0.014858958311378956
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "My card will expire soon, When do I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954661130905151
},
{
"label": "POSITIVE",
"score": 0.004533897154033184
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "I think I was charged double for something I bought - how long should I wait before reporting this?"
} | [
{
"label": "NEGATIVE",
"score": 0.999483585357666
},
{
"label": "POSITIVE",
"score": 0.0005164383910596371
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null | null |
{
"text": "My identity hasn't been verified. Can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995818734169006
},
{
"label": "POSITIVE",
"score": 0.0004181811527814716
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "There is a withdrawal on my account I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9994638562202454
},
{
"label": "POSITIVE",
"score": 0.0005361547227948904
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "i asked for 100 only got 80"
} | [
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.0035490102600306273
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
{
"text": "Can you tell me when my card will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958077669143677
},
{
"label": "POSITIVE",
"score": 0.004192273132503033
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null | null |
{
"text": "why didnt my account allow a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988228678703308
},
{
"label": "POSITIVE",
"score": 0.0011771287536248565
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null | null |
{
"text": "What's your refund policy if I bought an item from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.997708797454834
},
{
"label": "POSITIVE",
"score": 0.0022911459673196077
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "let me know how many disposable cards I can have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995052814483643
},
{
"label": "POSITIVE",
"score": 0.0004946925328113139
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null | null |
{
"text": "I need to deposit my virtual card, how do i do that."
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007506068213842809
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null | null |
{
"text": "Can my children open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9931896328926086
},
{
"label": "POSITIVE",
"score": 0.006810375954955816
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null | null |
{
"text": "My top up is giving me problems. What is wrong with it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996606111526489
},
{
"label": "POSITIVE",
"score": 0.00033939271816052496
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null | null |
{
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.00034100719494745135
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "Is there a discount for multiple currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979559183120728
},
{
"label": "POSITIVE",
"score": 0.002044118707999587
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null | null |
{
"text": "Transferring money using credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.959990918636322
},
{
"label": "POSITIVE",
"score": 0.040009062737226486
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null | null |
{
"text": "Are visa and mastercard accepted"
} | [
{
"label": "NEGATIVE",
"score": 0.006455946713685989
},
{
"label": "POSITIVE",
"score": 0.9935441017150879
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "I need my refund as soon as possible. What else do I have to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992539286613464
},
{
"label": "POSITIVE",
"score": 0.0007460154010914266
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "Does it cost me to add cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973234534263611
},
{
"label": "POSITIVE",
"score": 0.0026765933725982904
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null | null |
{
"text": "My app statement shows I took out cash from an ATM but I did not. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978588223457336
},
{
"label": "POSITIVE",
"score": 0.0021411250345408916
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null | null |
{
"text": "I made a transfer and was charged an extra fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.090679831802845
},
{
"label": "POSITIVE",
"score": 0.9093201756477356
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "The card is non-functional."
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002978136471938342
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "Why was my PIN blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988794922828674
},
{
"label": "POSITIVE",
"score": 0.0011205257615074515
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "What happened to my cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996426105499268
},
{
"label": "POSITIVE",
"score": 0.000357400014763698
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995589852333069
},
{
"label": "POSITIVE",
"score": 0.0004410483525134623
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.00025840228772722185
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "I cannot seem to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994180202484131
},
{
"label": "POSITIVE",
"score": 0.0005820056539960206
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null | null |
{
"text": "Why is the exchange rate terrible? That can't be close to the actual interbank rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996500015258789
},
{
"label": "POSITIVE",
"score": 0.00035000350908376276
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null | null |
{
"text": "I need to order a new card, can you please direct me to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977693557739258
},
{
"label": "POSITIVE",
"score": 0.002230619080364704
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null | null |
{
"text": "I did a transfer and was charged a fee that should not have been charged!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986507296562195
},
{
"label": "POSITIVE",
"score": 0.0013492986327037215
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "I no longer have my phone, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999596893787384
},
{
"label": "POSITIVE",
"score": 0.0004030968702863902
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "Why is identity verification required?"
} | [
{
"label": "NEGATIVE",
"score": 0.997692346572876
},
{
"label": "POSITIVE",
"score": 0.0023076378274708986
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "my check or cash deposit has not shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996577501296997
},
{
"label": "POSITIVE",
"score": 0.00034227746073156595
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100232379511
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null | null |
{
"text": "My card is about to expire. How do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.0029208725318312645
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null | null |
{
"text": "What do I do if my PIN was blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992530941963196
},
{
"label": "POSITIVE",
"score": 0.0007468280382454395
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null | null |
{
"text": "Why has my payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.002047882415354252
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Can I use my Apple Watch to pay for gas?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581973819062114
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null | null |
{
"text": "Why do you need me to do an identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374640744179487
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null | null |
{
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.999193012714386
},
{
"label": "POSITIVE",
"score": 0.0008069354807958007
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null | null |
{
"text": "Can I use the card at any cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990363121032715
},
{
"label": "POSITIVE",
"score": 0.0009637236362323165
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null | null |
{
"text": "Where can I use my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992765784263611
},
{
"label": "POSITIVE",
"score": 0.0007234911317937076
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null | null |
{
"text": "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.999504804611206
},
{
"label": "POSITIVE",
"score": 0.0004951407900080085
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null | null |
{
"text": "If I add money with an international card, are there any fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988477230072021
},
{
"label": "POSITIVE",
"score": 0.0011522455606609583
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null | null |
{
"text": "pending transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9636999368667603
},
{
"label": "POSITIVE",
"score": 0.03630003705620766
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null | null |
{
"text": "After I got my cash, I found out my exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996649026870728
},
{
"label": "POSITIVE",
"score": 0.00033507755142636597
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null | null |
{
"text": "Can someone please tell me how much I can top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902011752128601
},
{
"label": "POSITIVE",
"score": 0.009798884391784668
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null | null |
{
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99875807762146
},
{
"label": "POSITIVE",
"score": 0.0012418731348589063
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997656941413879
},
{
"label": "POSITIVE",
"score": 0.00023426981351803988
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null | null |
{
"text": "Why is my refund not showing up on the statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999546468257904
},
{
"label": "POSITIVE",
"score": 0.0004535288899205625
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null | null |
{
"text": "I need a new card and I live in the United States."
} | [
{
"label": "NEGATIVE",
"score": 0.9854409098625183
},
{
"label": "POSITIVE",
"score": 0.014559087343513966
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null | null |
{
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.0003995481529273093
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "I transferred some money recently and saw a fee on my account, what's that for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973899722099304
},
{
"label": "POSITIVE",
"score": 0.0026100482791662216
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null | null |
{
"text": "How is this transfer supposed to work? It's not working for me."
} | [
{
"label": "NEGATIVE",
"score": 0.9997230172157288
},
{
"label": "POSITIVE",
"score": 0.00027695391327142715
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null | null |
{
"text": "What happened to my Top-Up? It's not reflected."
} | [
{
"label": "NEGATIVE",
"score": 0.9996545314788818
},
{
"label": "POSITIVE",
"score": 0.00034546127426438034
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "I would like to cancel my order."
} | [
{
"label": "NEGATIVE",
"score": 0.9997279047966003
},
{
"label": "POSITIVE",
"score": 0.0002720448828767985
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "Why i'm I being charged an extra pound"
} | [
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.007045728154480457
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null | null |
{
"text": "I think there's a purchase at a store that I didn't go to."
} | [
{
"label": "NEGATIVE",
"score": 0.98739093542099
},
{
"label": "POSITIVE",
"score": 0.012609017081558704
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "What is the process for activating my card and using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890463948249817
},
{
"label": "POSITIVE",
"score": 0.010953592136502266
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "where do I go to top up with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.006795767694711685
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null | null |
{
"text": "Why hasn't my cash arrived from a deposited check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990965127944946
},
{
"label": "POSITIVE",
"score": 0.0009035329567268491
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null | null |
{
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836756512522697
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "I need more assistance with how to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992572665214539
},
{
"label": "POSITIVE",
"score": 0.0007426801603287458
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null | null |
{
"text": "I think a payment I made with a card was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.999757707118988
},
{
"label": "POSITIVE",
"score": 0.00024229938571806997
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null | null |
{
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490087395533919
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null | null |
{
"text": "Can you tell me my code to get into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983096122741699
},
{
"label": "POSITIVE",
"score": 0.001690432894974947
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null | null |
{
"text": "How can I dispute a direct debit charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987971782684326
},
{
"label": "POSITIVE",
"score": 0.0012028167257085443
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null | null |
{
"text": "Please tell me, do you use Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880898594856262
},
{
"label": "POSITIVE",
"score": 0.01191020105034113
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null | null |
{
"text": "May I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948429465293884
},
{
"label": "POSITIVE",
"score": 0.005157053470611572
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null | null |
{
"text": "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996198415756226
},
{
"label": "POSITIVE",
"score": 0.00038012437289580703
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null | null |
{
"text": "What currency is acceptable for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9903056621551514
},
{
"label": "POSITIVE",
"score": 0.009694274514913559
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null | null |
{
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885862469673157
},
{
"label": "POSITIVE",
"score": 0.011413803324103355
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null | null |
{
"text": "There's a card payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018041934818029
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null | null |
{
"text": "How long after a failed topup will funds refurn to account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013705661986023188
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null | null |
{
"text": "Some cash was missing at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706533212214708
}
]
| distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null | null |
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