inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
search_keywords
null
{ "text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?" }
[ { "label": "NEGATIVE", "score": 0.9994644522666931 }, { "label": "POSITIVE", "score": 0.0005356071633286774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Can I use SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9987815022468567 }, { "label": "POSITIVE", "score": 0.001218445017002523 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "I got a strange cash withdrawal in my statement" }
[ { "label": "NEGATIVE", "score": 0.9951377511024475 }, { "label": "POSITIVE", "score": 0.004862288013100624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
null
{ "text": "how come i was declined" }
[ { "label": "NEGATIVE", "score": 0.9982702732086182 }, { "label": "POSITIVE", "score": 0.0017297470476478338 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "Why was I charged a fee for using my card" }
[ { "label": "NEGATIVE", "score": 0.9976277947425842 }, { "label": "POSITIVE", "score": 0.0023721905890852213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "My phone has been stolen. How can I make sure no one uses my account from it?" }
[ { "label": "NEGATIVE", "score": 0.9994986057281494 }, { "label": "POSITIVE", "score": 0.0005014005582779646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?" }
[ { "label": "NEGATIVE", "score": 0.9992420673370361 }, { "label": "POSITIVE", "score": 0.0007579328957945108 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
null
{ "text": "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here." }
[ { "label": "NEGATIVE", "score": 0.9988884329795837 }, { "label": "POSITIVE", "score": 0.0011116068344563246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "The ATM stole my card!" }
[ { "label": "NEGATIVE", "score": 0.9939462542533875 }, { "label": "POSITIVE", "score": 0.0060537876561284065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
null
{ "text": "Google Pay won't let me top up." }
[ { "label": "NEGATIVE", "score": 0.9968835711479187 }, { "label": "POSITIVE", "score": 0.0031163529492914677 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "My card is due to expire soon." }
[ { "label": "NEGATIVE", "score": 0.960247814655304 }, { "label": "POSITIVE", "score": 0.03975219279527664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "Where do I go to add a new card?" }
[ { "label": "NEGATIVE", "score": 0.9979217648506165 }, { "label": "POSITIVE", "score": 0.0020783136133104563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
null
{ "text": "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear." }
[ { "label": "NEGATIVE", "score": 0.9991974234580994 }, { "label": "POSITIVE", "score": 0.0008025947026908398 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Why would a merchant revert my payment?" }
[ { "label": "NEGATIVE", "score": 0.9976096153259277 }, { "label": "POSITIVE", "score": 0.0023904002737253904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
null
{ "text": "What is necessary for the identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9971739053726196 }, { "label": "POSITIVE", "score": 0.0028260385151952505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
null
{ "text": "I want to top up my account by a bank transfer, but will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.99818354845047 }, { "label": "POSITIVE", "score": 0.0018164789071306586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
null
{ "text": "How do I replace a stolen card?" }
[ { "label": "NEGATIVE", "score": 0.9991173148155212 }, { "label": "POSITIVE", "score": 0.000882646651007235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "How come there is an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9994039535522461 }, { "label": "POSITIVE", "score": 0.0005960583221167326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I need to know what flat currencies you support for holding and exchange." }
[ { "label": "NEGATIVE", "score": 0.9995802044868469 }, { "label": "POSITIVE", "score": 0.00041975267231464386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "When can I expect my card? I live in the US." }
[ { "label": "NEGATIVE", "score": 0.9552096128463745 }, { "label": "POSITIVE", "score": 0.04479033127427101 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far." }
[ { "label": "NEGATIVE", "score": 0.0027804910205304623 }, { "label": "POSITIVE", "score": 0.9972195625305176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "I was charged extra. Was the exchange rate for my payment last Saturday wrong?" }
[ { "label": "NEGATIVE", "score": 0.9986520409584045 }, { "label": "POSITIVE", "score": 0.001348029705695808 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?" }
[ { "label": "NEGATIVE", "score": 0.6563359498977661 }, { "label": "POSITIVE", "score": 0.3436640501022339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "My card stopped working. How do I check if there is a freeze on it?" }
[ { "label": "NEGATIVE", "score": 0.9996883869171143 }, { "label": "POSITIVE", "score": 0.00031168790883384645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I just deposited cash to my account and can't find it!" }
[ { "label": "NEGATIVE", "score": 0.9996721744537354 }, { "label": "POSITIVE", "score": 0.00032783328788354993 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
null
{ "text": "I still don't have a card. How do I get one?" }
[ { "label": "NEGATIVE", "score": 0.9994211196899414 }, { "label": "POSITIVE", "score": 0.0005788677954114974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Is there any way I could open an account for my daughter?" }
[ { "label": "NEGATIVE", "score": 0.999710738658905 }, { "label": "POSITIVE", "score": 0.00028918127645738423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null
{ "text": "how do i get a new card" }
[ { "label": "NEGATIVE", "score": 0.9965348243713379 }, { "label": "POSITIVE", "score": 0.0034651155583560467 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
null
{ "text": "Can I tell if my top off didn't work? It doesn't seem to have." }
[ { "label": "NEGATIVE", "score": 0.9993658661842346 }, { "label": "POSITIVE", "score": 0.0006341058178804815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
null
{ "text": "Will my card be here soon?" }
[ { "label": "NEGATIVE", "score": 0.9616906046867371 }, { "label": "POSITIVE", "score": 0.03830941393971443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me." }
[ { "label": "NEGATIVE", "score": 0.996507465839386 }, { "label": "POSITIVE", "score": 0.003492459887638688 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?" }
[ { "label": "NEGATIVE", "score": 0.9996552467346191 }, { "label": "POSITIVE", "score": 0.0003447430790401995 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "Can I change my in at all ATM's?" }
[ { "label": "NEGATIVE", "score": 0.998754620552063 }, { "label": "POSITIVE", "score": 0.001245324732735753 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
null
{ "text": "How long will my transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9982417821884155 }, { "label": "POSITIVE", "score": 0.0017582076834514737 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
null
{ "text": "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?" }
[ { "label": "NEGATIVE", "score": 0.9853705167770386 }, { "label": "POSITIVE", "score": 0.014629453420639038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
null
{ "text": "Is it possible to get a Visa and Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.988554060459137 }, { "label": "POSITIVE", "score": 0.011445869691669941 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
null
{ "text": "I see an unfamiliar payment on my statement." }
[ { "label": "NEGATIVE", "score": 0.9987051486968994 }, { "label": "POSITIVE", "score": 0.001294897636398673 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "Can I get a card although I'm not in the UK" }
[ { "label": "NEGATIVE", "score": 0.9454097151756287 }, { "label": "POSITIVE", "score": 0.05459034815430641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
null
{ "text": "left my phone at hotel, cant use app" }
[ { "label": "NEGATIVE", "score": 0.9952415227890015 }, { "label": "POSITIVE", "score": 0.004758461844176054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "Why do you need so much information about me" }
[ { "label": "NEGATIVE", "score": 0.9994367957115173 }, { "label": "POSITIVE", "score": 0.0005631665117107332 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
null
{ "text": "top up for my american express card is not working" }
[ { "label": "NEGATIVE", "score": 0.9997480511665344 }, { "label": "POSITIVE", "score": 0.00025199062656611204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
null
{ "text": "I did not receive the correct amount of cash." }
[ { "label": "NEGATIVE", "score": 0.999764621257782 }, { "label": "POSITIVE", "score": 0.00023535630316473544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Is there an automatic top up feature?" }
[ { "label": "NEGATIVE", "score": 0.9909664392471313 }, { "label": "POSITIVE", "score": 0.00903363898396492 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
null
{ "text": "Why would my transfer be declined?" }
[ { "label": "NEGATIVE", "score": 0.9948522448539734 }, { "label": "POSITIVE", "score": 0.005147760733962059 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "How do I use bank transfer to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9992167949676514 }, { "label": "POSITIVE", "score": 0.0007831573020666838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "My phone was left at a hotel and I can't access the app." }
[ { "label": "NEGATIVE", "score": 0.9997178912162781 }, { "label": "POSITIVE", "score": 0.00028210130403749645 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
null
{ "text": "Can you explain why the ATM is giving me less money than what I asked for?" }
[ { "label": "NEGATIVE", "score": 0.9992050528526306 }, { "label": "POSITIVE", "score": 0.0007950103026814759 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I have a new email." }
[ { "label": "NEGATIVE", "score": 0.9545254111289978 }, { "label": "POSITIVE", "score": 0.04547456279397011 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "How long is delivery to the US?" }
[ { "label": "NEGATIVE", "score": 0.9988629817962646 }, { "label": "POSITIVE", "score": 0.0011370297288522124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "How do I get a virtual card on my device?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.0009091711835935712 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
null
{ "text": "please help me with this transfer, for some reason i can't transfer to a cryptocurency account" }
[ { "label": "NEGATIVE", "score": 0.9962691068649292 }, { "label": "POSITIVE", "score": 0.0037309066392481327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
null
{ "text": "I need to change my home address." }
[ { "label": "NEGATIVE", "score": 0.999593198299408 }, { "label": "POSITIVE", "score": 0.00040680705569684505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "My marital status has change, I got to correct my name to reflect that." }
[ { "label": "NEGATIVE", "score": 0.9901924133300781 }, { "label": "POSITIVE", "score": 0.009807594120502472 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "How high is the exchange fee?" }
[ { "label": "NEGATIVE", "score": 0.9953705668449402 }, { "label": "POSITIVE", "score": 0.004629454575479031 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
null
{ "text": "I would like to terminate my account." }
[ { "label": "NEGATIVE", "score": 0.9996976852416992 }, { "label": "POSITIVE", "score": 0.00030233024153858423 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
null
{ "text": "Can you explain your refund policy, please?" }
[ { "label": "NEGATIVE", "score": 0.9922559261322021 }, { "label": "POSITIVE", "score": 0.00774412602186203 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
null
{ "text": "I do not know why I was charged for the $1 transaction." }
[ { "label": "NEGATIVE", "score": 0.9990350008010864 }, { "label": "POSITIVE", "score": 0.0009649666608311236 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "Please assist me with activation." }
[ { "label": "NEGATIVE", "score": 0.006279881112277508 }, { "label": "POSITIVE", "score": 0.9937201738357544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
null
{ "text": "Why am I still waiting for my refund" }
[ { "label": "NEGATIVE", "score": 0.9991207718849182 }, { "label": "POSITIVE", "score": 0.0008792635053396225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "How long until my card will get here?" }
[ { "label": "NEGATIVE", "score": 0.99836665391922 }, { "label": "POSITIVE", "score": 0.0016333768144249916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
null
{ "text": "I want to transfer some money from my other bank account into this one." }
[ { "label": "NEGATIVE", "score": 0.999355137348175 }, { "label": "POSITIVE", "score": 0.0006448132335208356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
null
{ "text": "Can I allow other people to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9987531900405884 }, { "label": "POSITIVE", "score": 0.0012468358036130667 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
null
{ "text": "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?" }
[ { "label": "NEGATIVE", "score": 0.9705138206481934 }, { "label": "POSITIVE", "score": 0.02948622964322567 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
null
{ "text": "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9997602105140686 }, { "label": "POSITIVE", "score": 0.00023983523715287447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "I didn't set up the direct debit I have" }
[ { "label": "NEGATIVE", "score": 0.9994940757751465 }, { "label": "POSITIVE", "score": 0.0005059634568169713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
null
{ "text": "A transaction shows duplicate times." }
[ { "label": "NEGATIVE", "score": 0.9990033507347107 }, { "label": "POSITIVE", "score": 0.0009967087535187602 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
null
{ "text": "I need to make several disposable cards per day." }
[ { "label": "NEGATIVE", "score": 0.9996325969696045 }, { "label": "POSITIVE", "score": 0.00036739074857905507 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
null
{ "text": "I am overseas in China, can I get a replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9992424249649048 }, { "label": "POSITIVE", "score": 0.0007576311472803354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
null
{ "text": "There's an extra fee on my statement, why is that?" }
[ { "label": "NEGATIVE", "score": 0.996864378452301 }, { "label": "POSITIVE", "score": 0.0031355733517557383 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "I haven't been able to complete any transactions on my card today. Do you know what's wrong?" }
[ { "label": "NEGATIVE", "score": 0.9996322393417358 }, { "label": "POSITIVE", "score": 0.00036778743378818035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "Report stolen card" }
[ { "label": "NEGATIVE", "score": 0.9964377880096436 }, { "label": "POSITIVE", "score": 0.0035622413270175457 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
null
{ "text": "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991123080253601 }, { "label": "POSITIVE", "score": 0.0008876564097590744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM." }
[ { "label": "NEGATIVE", "score": 0.9991777539253235 }, { "label": "POSITIVE", "score": 0.0008222362957894802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
null
{ "text": "What is the extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9946250319480896 }, { "label": "POSITIVE", "score": 0.005374954082071781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
null
{ "text": "WHAT IS THE REASON FOR THAT" }
[ { "label": "NEGATIVE", "score": 0.3312133848667145 }, { "label": "POSITIVE", "score": 0.6687866449356079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
null
{ "text": "I cannot view the refunded amount in my account." }
[ { "label": "NEGATIVE", "score": 0.9984877109527588 }, { "label": "POSITIVE", "score": 0.0015123154735192657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
null
{ "text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?" }
[ { "label": "NEGATIVE", "score": 0.9997172951698303 }, { "label": "POSITIVE", "score": 0.0002827235439326614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
null
{ "text": "Why did you charge me extra when I withdrew cash?" }
[ { "label": "NEGATIVE", "score": 0.9982788562774658 }, { "label": "POSITIVE", "score": 0.0017212122911587358 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?" }
[ { "label": "NEGATIVE", "score": 0.9995658993721008 }, { "label": "POSITIVE", "score": 0.0004340690211392939 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
null
{ "text": "Which fiat currencies are supported?" }
[ { "label": "NEGATIVE", "score": 0.9944116473197937 }, { "label": "POSITIVE", "score": 0.005588334519416094 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
null
{ "text": "The ATM didn't give me what I asked for but my balance says it did" }
[ { "label": "NEGATIVE", "score": 0.6097903847694397 }, { "label": "POSITIVE", "score": 0.3902096748352051 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before." }
[ { "label": "NEGATIVE", "score": 0.9883221983909607 }, { "label": "POSITIVE", "score": 0.011677765287458897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
null
{ "text": "My card payment failed." }
[ { "label": "NEGATIVE", "score": 0.9997550845146179 }, { "label": "POSITIVE", "score": 0.0002448716841172427 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "Am I permitted to have a spare card?" }
[ { "label": "NEGATIVE", "score": 0.9957770109176636 }, { "label": "POSITIVE", "score": 0.004223002586513758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "I tried to top up, but it didn't finish." }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005532620125450194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
null
{ "text": "How do I edit the personal details on my account?" }
[ { "label": "NEGATIVE", "score": 0.9992029070854187 }, { "label": "POSITIVE", "score": 0.0007970971055328846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
null
{ "text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app" }
[ { "label": "NEGATIVE", "score": 0.999699592590332 }, { "label": "POSITIVE", "score": 0.0003004570316988975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
null
{ "text": "\nI put the wrong pin too many times and now it is blocked. Can you help me unblock it?" }
[ { "label": "NEGATIVE", "score": 0.9997159838676453 }, { "label": "POSITIVE", "score": 0.0002839832450263202 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?" }
[ { "label": "NEGATIVE", "score": 0.9986485838890076 }, { "label": "POSITIVE", "score": 0.0013514580205082893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "What do I do if I have exceeded all my PIN tries?" }
[ { "label": "NEGATIVE", "score": 0.997846245765686 }, { "label": "POSITIVE", "score": 0.0021537092979997396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
null
{ "text": "Why did I get charged when getting cash?" }
[ { "label": "NEGATIVE", "score": 0.9983484745025635 }, { "label": "POSITIVE", "score": 0.0016514935996383429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
null
{ "text": "What is the maximum I can top up?" }
[ { "label": "NEGATIVE", "score": 0.000812156533356756 }, { "label": "POSITIVE", "score": 0.9991878867149353 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
null
{ "text": "My money transfer hasn't appeared yet." }
[ { "label": "NEGATIVE", "score": 0.997550904750824 }, { "label": "POSITIVE", "score": 0.0024491071235388517 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
null
{ "text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??" }
[ { "label": "NEGATIVE", "score": 0.9993512034416199 }, { "label": "POSITIVE", "score": 0.0006487394566647708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
null
{ "text": "I am yet to receive the money in my account how long will this take?" }
[ { "label": "NEGATIVE", "score": 0.999567449092865 }, { "label": "POSITIVE", "score": 0.00043251021998003125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
null
{ "text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this." }
[ { "label": "NEGATIVE", "score": 0.9926096796989441 }, { "label": "POSITIVE", "score": 0.00739025603979826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
null
{ "text": "I can't be sure, but I think that someone may be using my card." }
[ { "label": "NEGATIVE", "score": 0.9983208775520325 }, { "label": "POSITIVE", "score": 0.0016791422385722399 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
null
{ "text": "Am I gonna be charged for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.996289849281311 }, { "label": "POSITIVE", "score": 0.003710174234583974 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
null
{ "text": "my payment was rejected, do you know why?" }
[ { "label": "NEGATIVE", "score": 0.9993278980255127 }, { "label": "POSITIVE", "score": 0.000672093010507524 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
null
{ "text": "are there age requirements" }
[ { "label": "NEGATIVE", "score": 0.6278038024902344 }, { "label": "POSITIVE", "score": 0.3721961975097656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
null