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|---|---|---|---|---|---|---|---|---|---|
d179408f-6577-497a-afb8-212f18483131 | pending | a7d8224b-c9aa-424a-8249-1be4b2423d05 | What is the point of an identity check? | neutral | null | null | [
"why_verify_identity"
] | null | null |
4b720dc1-eaf2-4b7f-9570-13db1547d379 | pending | a2a4e23f-8a13-4874-852c-d0d7e10a51c9 | How come you need to know my identity? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
0a34a3f4-48ba-4346-820a-7a24e75029e0 | pending | 123883f7-2fe9-4444-ae06-8e01fe93f4b8 | May I use my account now, even though the identity verification has not gone through yet? | neutral | null | null | [
"transfer_into_account",
"verify_my_identity"
] | null | null |
afddaa7a-480d-4427-815a-cc9656aa6e6c | pending | a26724a4-d602-430c-ae5d-892e8a98e5c0 | Do I need to verify my identity to use my account? | neutral | null | null | [
"transfer_into_account",
"verify_my_identity"
] | null | null |
0489e479-4350-421e-aa2f-2cf208efe60e | pending | 8903a2c4-4a5f-4061-9f5e-837f1d947b4f | Why am I required to do an identity check? | neutral | null | null | [
"why_verify_identity"
] | null | null |
d20f19e4-5608-470d-9c63-133dfab14385 | pending | dab76a11-90f9-45f1-8869-1f72984f96ae | Why am I being asked to have an identity check | neutral | null | null | [
"why_verify_identity"
] | null | null |
e5c1b078-2a56-4996-b43e-d72f924d5e5d | pending | 4fc18d12-ec9d-4bdc-8aca-2af93f72eab4 | Can i make transactions before identity verification is complete? | neutral | null | null | null | null | null |
1377709c-9285-4f4a-baca-637a347f748a | pending | 162c3c9b-7edb-4216-8ad4-10cc92ea53cb | Do I really need to verify my identity? | neutral | null | null | [
"verify_my_identity"
] | null | null |
8e5793be-7b04-49cf-915d-c29a90a3f67d | pending | f7f61dd9-7c1b-43b5-8477-7cae3d395f19 | Why do I have to give you all of my identification details? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
a9cd071a-b122-480f-9368-67e0968fe453 | pending | 466809b1-a7ff-47ce-ae80-058efc781e38 | Why do you require so many identity details? | neutral | null | null | [
"why_verify_identity"
] | null | null |
8889069e-672e-47a3-a77b-1f2683df7528 | pending | 3a8c63e2-ce9d-4a53-bbf9-b9131c4c42fc | Since my id hasn't been verified, when can I use my account? | neutral | null | null | [
"transfer_into_account",
"verify_my_identity"
] | null | null |
bd4eed57-0f09-49cd-b9e0-5153ca4a85b5 | pending | b585fbee-7fa0-4879-8109-f699be3edf9d | I won't verify my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
d9e87e39-0d0f-4d9c-83e5-27478c62cd34 | pending | c422a358-7905-49b4-b00a-270955ae586a | I want to skip verification of my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
d63091cc-073d-4f19-83a9-f3f0093f1106 | pending | f3050f31-d52b-4b6e-a222-661774ed050a | I do not wish to verify my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
710bc9ea-4719-4a37-9cd4-e9c0d46a561e | pending | 5aa6577d-4c22-4276-835b-677e4e9aed59 | Why do I have to verify my identity? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
6fe9b354-34ea-4a4e-b7ef-2adb440e1fd0 | pending | efa15fb4-298e-436d-890e-66443a3ee06e | what is the identity check? | neutral | null | null | [
"verify_my_identity",
"verify_top_up"
] | null | null |
cd896953-57c7-4c44-95bf-a0280f757cad | pending | b8dbc05f-6c8d-40e8-9551-1ced9cb47d49 | What other methods are there to verify my identity? | neutral | null | null | [
"verify_my_identity"
] | null | null |
f26e0478-8ebd-46f1-a3de-61fede3e6deb | pending | 47b9cfde-40e7-4cd6-989b-a36b9e4fe5a9 | Do I need to verify my identity? | neutral | null | null | [
"verify_my_identity"
] | null | null |
4b32d0f6-728f-4333-8871-645185656dc8 | pending | 15bcb87b-c6a4-44cd-bc0e-f1be4005674d | Do I need to verify my identity each time I wish to use my account? | neutral | null | null | [
"transaction_charged_twice",
"transfer_into_account",
"verify_my_identity"
] | null | null |
7ed54890-750a-4c34-93e6-825de23c7e77 | pending | 34cb4dd0-6f81-4cc9-ace6-8225b8ceed4f | Can I use my account if the identity verification is not complete? | neutral | null | null | [
"transfer_into_account",
"verify_my_identity"
] | null | null |
bc4dae92-7be0-4b48-8f0f-97529051ce55 | pending | 3a951686-2efc-4b24-9cb1-73e1d868443a | Why is it asking me to verify my identity | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
f6138250-24bd-4be5-8966-f7853a5e57ae | pending | c2451d40-02c3-4841-91ac-ed393b71d4d1 | Do I have to verify my identity? | neutral | null | null | [
"verify_my_identity"
] | null | null |
4ab68009-d7e0-4639-8ac2-3a278c8bf36b | pending | 5b605ae5-2fe2-40a5-9c8b-5ef9b31a6e13 | Why do you need to know so much about me | negative | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
a876b7de-d547-40f6-996b-63a84b14e2ad | pending | 1ecf527c-66a5-464a-a28e-ab7aa65eec43 | Why did I need to verfiy my identity? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
8bfea624-7b7e-4514-a1da-f59af6541fe7 | pending | e517864b-3d53-4cfb-9ce4-4b0c78378bc6 | I cannot verify my identity | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
743c95b9-470e-4a43-af6d-5aca07e998cd | pending | fdc6b8e9-8939-4b76-b862-427ec77fa031 | I do not have what is required to prove my identity | neutral | null | null | [
"verify_my_identity"
] | null | null |
5baeab57-34e8-45e3-9954-d95422b45e16 | pending | 3260c1a9-12a2-4232-be1d-8a7cc33012f4 | Why doesn't the app believe I am who I say I am? | neutral | null | null | [
"exchange_via_app"
] | null | null |
d55f16ab-7266-4ae8-a59f-1ff2fa2be87e | pending | 46086c96-82e0-439a-bd6c-9f56f5834ead | I am having trouble verifying my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
790a426d-3ae6-4811-97ec-360d160d3b09 | pending | 7c8bab54-1231-47b9-94ac-394cf65a9780 | what do i do if my verification failed | neutral | null | null | [
"failed_transfer",
"top_up_failed",
"verify_my_identity"
] | null | null |
f16bc70b-4887-4a8b-98a9-512431b4ecdf | pending | e1bfb545-4b63-4f55-befa-54ad62a74924 | It is impossible to verify my identity | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
4b49aaf3-67fc-4dcc-9fd4-5f33d33d026f | pending | 81bb0509-bcc6-4d70-a6b9-9dea8a4174f9 | The app doesn't know it's me. | negative | null | null | [
"exchange_via_app"
] | null | null |
b77d318d-af3c-4335-8993-4dc46586045c | pending | 4481c20c-1f11-46d0-bc00-afd6c5dfd85d | I'm having trouble verifying my ID. | neutral | null | null | [
"verify_my_identity"
] | null | null |
ba5380c9-e4a7-4c48-9959-a8520b872994 | pending | 930d30f9-73c2-4d71-bb42-59dd55a0a0cb | app does not recognize me | neutral | null | null | [
"exchange_via_app"
] | null | null |
5695ec7f-c11f-4935-976f-8daa4eab34b3 | pending | f7eddb0f-2cab-4e5b-b686-0b5d139275f7 | Help my verify my id. | neutral | null | null | [
"verify_my_identity"
] | null | null |
283ee012-1b11-4046-9aa2-0ed4404d5f18 | pending | ac64b40e-0d4f-494d-b514-dfeb5bc08a36 | The app failed to verify my identity. | neutral | null | null | [
"exchange_via_app",
"verify_my_identity"
] | null | null |
e75fcb43-6acd-4f23-9d0a-6426e265a0bc | pending | a448b5be-fb12-4523-ad8a-a29fac2ed3d3 | I can't verify my ID. | neutral | null | null | [
"verify_my_identity"
] | null | null |
49d5f9a0-ce48-4bc2-8968-fa4781cf272a | pending | a0692c5b-47c1-4363-aad2-86551bc5b45f | I can't prove my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
7f43d8cf-df7f-4a9d-951f-47aab894fccd | pending | bd4b5389-123c-45af-a445-a4e9957fac76 | I am not being recognized by the app. | neutral | null | null | [
"exchange_via_app"
] | null | null |
47a892dc-c497-4bd7-84a3-8be2b783f440 | pending | b3e55382-716a-4523-a2cf-9ee465d71a01 | Why isn't my ID being verified? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
b2cdc214-7e43-47de-a975-d36ab927f37e | pending | 473113a2-5508-44fe-8804-0f19b6fe529d | The app will not let me into my account. | negative | null | null | [
"exchange_via_app",
"transfer_into_account"
] | null | null |
bd8fdd01-a5c7-43be-a1bd-4e8623bed0ba | pending | 9673520c-9a95-43f8-ad40-53159ca85ebb | I am having trouble proving my identity. | positive | null | null | [
"verify_my_identity"
] | null | null |
b4766d9b-2e5b-4d7d-964c-882335e5a25a | pending | 176c55ea-a990-4ec9-bec2-11a99c1d9dec | I cannot prove my own identity. | negative | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
531eb525-3f3f-4021-8f78-74a575f6b643 | pending | 4a5519aa-a031-46fe-be40-a8155adab87a | My ID won't be verified! | neutral | null | null | [
"verify_my_identity"
] | null | null |
8f4cb547-8cbf-4d9a-92b3-97a399472222 | pending | d73bb116-6069-4218-8dff-10fb511d42dd | I can not get the app to know it is me. | neutral | null | null | [
"exchange_via_app"
] | null | null |
20e71530-86e0-44a4-aa3d-a97b1fa18f7a | pending | db8cdb44-5a47-4a90-ae88-983a4c7db4d5 | I can't verify my identity. | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
51b9b207-72e8-4a5b-81fa-78d3596875aa | pending | 003a3d8a-b7ea-4029-b295-49baba8c11df | The app doesn't recognize me. | neutral | null | null | [
"exchange_via_app"
] | null | null |
63029967-44dc-4f86-845a-8f32b3974542 | pending | 32f0bd14-4120-4ffc-949b-7c95a2ab0d73 | I am having difficulties to verify my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
326c50b8-a8fb-4a64-9d63-14458d3ea101 | pending | 1de0e044-3a25-4126-bf41-32721f44d46c | The app doesn't believe that I am me | neutral | null | null | [
"exchange_via_app"
] | null | null |
f08e462a-dcf1-4e1d-8028-e53179e0789f | pending | f0abf1fe-b0b2-4b29-a3ba-af4c8fa0cd79 | What's with not verifying my Id? | neutral | null | null | [
"verify_my_identity"
] | null | null |
6326d058-f27e-4fb4-9786-8710bdc2983a | pending | 1f7ba8e9-8727-4b37-a4dc-560e9628872b | What do i need to verify my id? | neutral | null | null | [
"verify_my_identity"
] | null | null |
7388d046-1903-496a-a83d-93d45bf6a5b2 | pending | 92f43a82-ee5e-4a54-8d8c-3fd1e99385a0 | I tried verifying my ID, but it won't let me. | neutral | null | null | [
"verify_my_identity"
] | null | null |
72a4e893-0143-4e78-b769-ff5552add868 | pending | 023ad3c0-3205-492e-98f9-78c52bb19086 | How do I show this stupid system that this is really my identity? | neutral | null | null | [
"Refund_not_showing_up",
"verify_my_identity"
] | null | null |
adc43e3c-77fd-4bd7-9104-4583afacd4f0 | pending | 69c8a34e-8c84-4bbe-b540-1cb15731232b | I am experiencing difficulty providing my identity. | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
75a478f4-36ba-492a-b55b-d171a84b708f | pending | 7bbcf9ad-6138-4560-bde3-471883d93ecc | I a having trouble proving my identity | neutral | null | null | [
"verify_my_identity"
] | null | null |
ae728dfb-b91e-4b4c-b31e-166fd0c4cf97 | pending | b812392e-f374-4e9b-b9ca-11982056ff6b | How long will it take for my ID to verify? | neutral | null | null | [
"transfer_timing",
"verify_my_identity"
] | null | null |
40793add-2b64-49f5-9e43-eae2c4a233d2 | pending | f722892a-e966-402e-a26a-f3c34d6f3a83 | Why am I not able to verify my id? | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] | null | null |
d5ebfe74-ac4b-4593-9e09-212582555536 | pending | 582f5e4b-dea1-4c45-9b35-5e820f657621 | It doesn't let me verify my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
2a86fdb2-a316-4dbe-95de-f464d74ff008 | pending | 62f3beb8-7c35-4112-a3b4-1502b01c6184 | app doesnt think its me | neutral | null | null | [
"exchange_via_app"
] | null | null |
a299ce32-dad0-4e99-a731-df29b28b5aac | pending | 64d1e27a-5b45-47c2-841b-737ad2cfbf70 | Why am I having trouble verifying my id? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
4bb50b4b-a05b-4f73-9e2c-22e35857dde2 | pending | cb94cb16-4cc6-4a66-b457-d7384a8447b7 | I am having issues with identity verification | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity"
] | null | null |
f533ab8a-09b8-4b99-81c5-319a07979f27 | pending | ecbfc686-d2a4-4e4c-871e-3237011eb045 | The app won't let me log in as myself. | negative | null | null | [
"exchange_via_app"
] | null | null |
78607b64-71a0-4f7d-871e-c82acefaf03a | pending | 57bbd6ae-d3fd-41b2-945e-c2d7f5b84304 | Why can't I verify my identity? | neutral | null | null | [
"unable_to_verify_identity",
"verify_my_identity",
"why_verify_identity"
] | null | null |
e23df282-4ebd-462b-bb62-902fe0f460e0 | pending | e7c46e5a-fbdc-44d4-9daa-f0cd0ee72765 | Why can't I verify my id? | neutral | null | null | [
"verify_my_identity",
"why_verify_identity"
] | null | null |
4a7d21ab-00ea-47e0-b56e-add3ed2cab92 | pending | a07cc996-7843-46a5-9741-eb7ee4ed7df8 | for some reason I am having a problem with verifying my identity. | neutral | null | null | [
"verify_my_identity"
] | null | null |
7e0f4de9-1db0-4f18-93b3-5934e8f3f100 | pending | 531b82f8-7313-43ba-844d-53b0afc0d861 | What do I do with my card PIN? | neutral | null | null | null | null | null |
a4c7ed91-e3f7-419f-90ab-1e3dec7c1f5c | pending | 41c15d8a-747f-4cb0-843d-cdca1852f931 | Is the PIN delivered separately? | neutral | null | null | [
"getting_spare_card",
"transaction_charged_twice"
] | null | null |
32bc2244-ac4b-4d18-af01-dfe65c6ae46e | pending | 0522e0bd-7be2-4f93-8d7f-87bf0ed678ff | I do not have my pin | neutral | null | null | [
"card_payment_not_recognised",
"verify_my_identity"
] | null | null |
aca4c650-233d-4343-bc44-3c0b5720404e | pending | 14661d6d-8d4f-4213-b856-d451dccace38 | Are PIN separately? | neutral | null | null | [
"getting_spare_card",
"transaction_charged_twice"
] | null | null |
effbe998-8b20-4f31-9922-8465f4185847 | pending | c7d403f3-be0d-4588-8419-b41321139eca | I cannot seem to find my PIN. Where is it? | neutral | null | null | null | null | null |
df108bd6-193a-44e1-8c09-531aeb4fb431 | pending | 9f9ca215-0458-49bc-b237-c28b52b3eea0 | How do I set-up my PIN for the new card? | neutral | null | null | [
"change_pin"
] | null | null |
2feb9fae-53db-4a2b-8050-61d8e541fd1a | pending | 5438b5b7-1aad-4c9c-86a3-0b6ea414401c | How do I find my card PIN? | neutral | null | null | [
"verify_my_identity"
] | null | null |
d9ea1e2d-681c-452e-a32b-68388333deab | pending | 6d514002-25f0-4e0d-b35e-9ff11d54c6cb | is my card PIN saved in the app | positive | null | null | [
"exchange_via_app"
] | null | null |
7c1fb243-ac75-4f7d-9d3c-8a1d77149a98 | pending | 10a20a8f-2dee-41f5-b8d2-06da99b0329e | I don't know where to look to find my PIN. | neutral | null | null | [
"verify_my_identity"
] | null | null |
57f19650-a1f8-43ea-9acb-e995f5f4be5b | pending | b6c6c6cc-da36-4d8c-8399-9cd3e15902d4 | where in the app can i find out about my new pin | positive | null | null | [
"exchange_via_app"
] | null | null |
7469e91a-be72-4f0b-9872-fd7eaf4c0d4e | pending | 2cd1a9f0-c63b-46f6-90b5-dcd465cbef56 | Where in the app can I find my PIN? | positive | null | null | [
"exchange_via_app"
] | null | null |
2b441172-b4c5-431c-a936-a69618a62994 | pending | 66f23e3d-a696-449e-8902-87b6b19dee94 | I just got my new card but am not sure how to check its PIN. | neutral | null | null | [
"change_pin",
"verify_top_up"
] | null | null |
4fab6a91-5024-4d09-99ed-1d7512399200 | pending | 2e55abd8-03be-4cab-931f-fe2c79bb693e | do i need a pin | neutral | null | null | [
"card_payment_not_recognised"
] | null | null |
7720d497-c8d1-471b-83d8-7a7000644531 | pending | 4a96368f-87f7-49ae-a850-361baa75d268 | If I need a PIN for my card, where is it located? | neutral | null | null | [
"card_arrival"
] | null | null |
7efdbbf0-9f12-4205-916f-17f7af7a287e | pending | 12698702-a26c-4110-8bd3-ba39cbd76a68 | what is my card PIN | neutral | null | null | [
"verify_my_identity"
] | null | null |
70a57275-6c30-4e72-960d-ffd344b4297a | pending | e5790d85-a37e-4fcd-a2ae-ebdaff6da48a | And what about the Card's PIN? | neutral | null | null | null | null | null |
6c7b2072-68ed-405d-bd01-3e0c90394511 | pending | 1a6885e6-aeb6-47f5-9a2c-8dbc1ef395a9 | About this card PIN? | neutral | null | null | null | null | null |
90c1c435-fb60-49c4-99c7-33383dc29601 | pending | fa05502d-449e-4649-a621-3bfb9b486652 | I received my card but not my PIN. | neutral | null | null | [
"transfer_not_received_by_recipient",
"verify_my_identity"
] | null | null |
10384be4-3d4c-4006-a85b-bdcb7ff8da84 | pending | 72e74441-29bb-4923-94cb-4db2b83efe0c | Why can't I see my PIN? | neutral | null | null | [
"Refund_not_showing_up"
] | null | null |
c4867164-3182-4853-9311-13eb94529316 | pending | 58c12e29-2cf8-48b9-8566-a222c4238eac | what is the process for setting up a pin | neutral | null | null | [
"change_pin"
] | null | null |
b8c753d1-3947-466e-b78c-a6e28eff5a0e | pending | ac38fd9d-1deb-4b23-96cb-ae76c5e19446 | Does my PIN come with my card? | neutral | null | null | [
"card_payment_not_recognised",
"verify_my_identity"
] | null | null |
91c805a1-ea06-4a7f-ba0d-a5b1614ec0d0 | pending | 398d6e4f-ea4f-4e0c-9a93-550b2556d050 | Where can I find the card PIN? | neutral | null | null | [
"get_physical_card",
"getting_spare_card",
"getting_virtual_card"
] | null | null |
e3ccaab7-1877-4421-9683-e61a54ef11d4 | pending | 39947ee3-7984-4e7d-878d-761080b6d07f | Why isn't my PIN available yet? | neutral | null | null | [
"why_verify_identity"
] | null | null |
1a682382-0618-4ad1-bc52-a268ae66a508 | pending | 681e3e06-2e3b-46bb-af87-d64e6a062b34 | Is my PIN located on my account somewhere? | neutral | null | null | [
"transfer_into_account",
"verify_my_identity"
] | null | null |
edb02230-63b3-4b99-be73-5d94a765ae83 | pending | 56c37b49-b474-4664-b8ad-9f1982d4555a | Please help in finding my card PIN, thank you! | neutral | null | null | [
"verify_my_identity"
] | null | null |
a83c5ad6-dc2b-4a65-be42-086838bd5fba | pending | 2719e226-ad24-4569-8fa6-038d5691c837 | Where is my PIN number located? | neutral | null | null | [
"verify_my_identity"
] | null | null |
9daa68de-febe-4799-befc-a34ac232c342 | pending | f9317dd1-38ec-4eb3-82a1-d02934de25f9 | I still don't have my pin. | neutral | null | null | [
"getting_spare_card",
"verify_my_identity"
] | null | null |
20207d6d-69bd-415e-abcf-15cc44e6dafe | pending | c24c6167-70b8-4912-a71e-216b9e2e902b | So what about the card PIN? | neutral | null | null | null | null | null |
7aba81ae-32d1-40b6-9176-67023c5aa734 | pending | 8197320b-f801-4a32-be4d-5430add13e7a | I cannot locate the card PIN. | neutral | null | null | [
"card_payment_not_recognised"
] | null | null |
5cca66c9-ec40-4c9a-a9bb-61a462d148bb | pending | edbe87dc-d655-4abd-9695-e11e045ae758 | I need my PIN | neutral | null | null | [
"verify_my_identity"
] | null | null |
4bdbef72-339c-4477-8815-e35c0fafe38b | pending | 0cc6ca14-316b-458c-86e1-1b4c7d3d6ea2 | Where can I find my PIN? | neutral | null | null | null | null | null |
eb86f0c8-b94b-4677-b832-d721483049c1 | pending | 47557977-106a-4c48-a300-de2c4b9d45f7 | When do I receive my PIN | positive | null | null | [
"transfer_timing"
] | null | null |
0c8fdedf-7064-4758-83a7-6d7d51134604 | pending | a465f8f6-27c8-46ed-bca2-593de3a3216c | Help me find my card pin! | neutral | null | null | [
"verify_my_identity"
] | null | null |
5471e7c2-b291-447a-8923-cb25c7abbb90 | pending | c10a22a3-bc4f-4ac7-9baa-2d6b51534da0 | Is PIN delivered separately? | neutral | null | null | [
"getting_spare_card",
"transaction_charged_twice"
] | null | null |
13eac8a1-1095-48e6-8e7e-d1900ce763e6 | pending | 453c2e74-c009-425f-9661-82220cf00034 | I can not find my card pin. | neutral | null | null | [
"card_payment_not_recognised",
"verify_my_identity"
] | null | null |
eb9cfa10-b248-44cc-a37c-74aadc5314f1 | pending | 5b6c3e89-711b-48d2-b993-103a122f3024 | What do I need to do for a PIN? | neutral | null | null | null | null | null |