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|---|---|---|---|---|---|---|---|---|---|
2fd495ca-103f-4faf-9ae6-7bae49f79b94 | pending | 4accafaf-5d69-49f0-8dac-1be85af2c35e | What is this €1 fee in my statement? | neutral | null | null | [
"extra_charge_on_statement",
"transfer_fee_charged"
] | null | null |
74a23a8e-529e-49d1-8988-8ff1cbeba560 | pending | 19e47df6-c844-4073-a997-f9ba37f649a2 | I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there? | neutral | null | null | [
"exchange_via_app",
"why_verify_identity"
] | null | null |
76e0403e-4c59-4c68-9134-e2a9c1c1d36d | pending | c3db28c3-a31b-42b7-bbbe-27590b4a50f4 | For some reason my account's been charged an extra dollar. | neutral | null | null | [
"why_verify_identity"
] | null | null |
f9c8018c-6fa7-4253-9a65-9b953aa49998 | pending | 411c4a0c-d9d1-4153-b8b1-20343aead4b3 | There is a transaction for $1 and I don't know why it was charged. | neutral | null | null | [
"why_verify_identity"
] | null | null |
a6fc34d5-e035-4eae-8b03-3a3cd44dd03c | pending | fa8f52ae-2548-420b-a479-4039fa8f546c | Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but "Pending", and that status has never changed during the last two days. | neutral | null | null | [
"exchange_via_app",
"extra_charge_on_statement"
] | null | null |
3d61091a-ecc4-4d05-bf4b-4d6a8d976379 | pending | 22804ab0-dfd5-459e-8eaa-12e93844511d | What is the purpose of the extra fee that is showing up on my statement? | neutral | null | null | [
"extra_charge_on_statement",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
253876b4-7b5b-4baf-b305-9fd3e4ff6d00 | pending | 7a6d0bb2-6386-485a-aaa7-1e186ce3ac37 | $1 extra has been charged on my statement, why is that? | neutral | null | null | [
"extra_charge_on_statement",
"why_verify_identity"
] | null | null |
cb2faeca-f5c7-4e63-afac-e9c2c5e769b5 | pending | 3ffd79be-6c16-49a3-9bb5-c8de24710a02 | What is the extra €1 fee in my statement | neutral | null | null | [
"extra_charge_on_statement",
"transfer_fee_charged"
] | null | null |
a9d559db-c911-460d-8459-27f9cc46af40 | pending | dace50c8-407f-4766-8ef8-cc261e407cbe | It's been two weeks, why has the transaction for $1.00 not been reversed? | negative | null | null | [
"transaction_charged_twice",
"why_verify_identity"
] | null | null |
30c3c134-8a57-4201-9714-86308acd8c97 | pending | 9a33e7f4-24de-4437-a5dd-880d962da6fa | What is the €1 fee for? | neutral | null | null | [
"transfer_fee_charged"
] | null | null |
c58c38f1-dc93-4ec0-9cda-017217bc256f | pending | 0c4ce145-9a37-456e-ac27-152e43d4b502 | I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days. | neutral | null | null | [
"exchange_via_app",
"extra_charge_on_statement"
] | null | null |
2b619ca1-a8ff-4f6d-a546-a6579c7f252f | pending | 9eeb98ca-31c2-4618-bbfa-9e3d440d2baa | Can you please check why I am having this extra fee on my statement. | neutral | null | null | [
"extra_charge_on_statement",
"why_verify_identity"
] | null | null |
b20b092c-e495-493e-a665-f118bb712783 | pending | 74a1c67b-61db-46e2-9415-c803f1cfb4e8 | My withdrawl is still pending. Why? | neutral | null | null | [
"pending_cash_withdrawal",
"why_verify_identity"
] | null | null |
7d48731b-da86-4dd4-acc0-cc8099dea307 | pending | 9157447a-8ce9-48ff-b7b9-27f58a449a2a | My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money. | neutral | null | null | [
"atm_support",
"cancel_transfer",
"pending_cash_withdrawal"
] | null | null |
cb821ffc-9c2f-4e00-b4e2-736dcf6861ba | pending | 4ff7c2a3-6383-4c0f-a20f-e0fc7f08ec7f | My transaction is still showing that is pending from my cash withdrawal. | neutral | null | null | [
"pending_cash_withdrawal",
"Refund_not_showing_up"
] | null | null |
b70b2f17-e549-447d-8f72-be90388cf467 | pending | 06784e90-f08d-442f-b7b9-99646377fa21 | Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received! | neutral | null | null | [
"card_not_working",
"receiving_money"
] | null | null |
26f2e08a-4ba7-4f15-9cd7-3fe39617608c | pending | 5c811813-7d06-49c5-8207-fc6f484eb3ec | How long does the cash withdrawal take to pend? | negative | null | null | [
"pending_cash_withdrawal",
"transfer_timing"
] | null | null |
9339a3e0-d900-4898-a638-6fa5cf4c6cab | pending | ff2bbbd3-4d61-4c60-aa6d-19413e3b72df | Why is it taking so long for my cash withdrawal to no longer show as pending? | neutral | null | null | [
"pending_cash_withdrawal",
"Refund_not_showing_up"
] | null | null |
36587abb-f710-440d-9785-d73666d5d307 | pending | 30104dff-c3d7-47d8-a64d-56a8bd87d3b3 | I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible? | neutral | null | null | [
"atm_support",
"pending_cash_withdrawal",
"receiving_money"
] | null | null |
0eeed88c-5fc0-408c-bcfa-3af04944b05e | pending | 98891527-447a-4ec9-ab0f-44e8cc66b8c8 | I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already? | neutral | null | null | [
"atm_support",
"exchange_via_app"
] | null | null |
7fc04473-622f-4cd9-9a62-1eb817ce3392 | pending | 78f5f644-5abf-4615-b21a-ec81d94230e2 | Why is my withdrawal still pending? | neutral | null | null | [
"pending_cash_withdrawal",
"why_verify_identity"
] | null | null |
aff79d4b-10b7-4f4d-b079-325e96b09a67 | pending | f8171f2a-9396-4e5b-a191-e08dc58ce25f | Are you sure when the withdrawal will show? | positive | null | null | [
"cash_withdrawal_not_recognised",
"Refund_not_showing_up"
] | null | null |
673d925b-3d93-4635-8e4a-94ac50bf20f3 | pending | 87c5da04-680f-423d-ab84-16e59097c118 | Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction. | neutral | null | null | [
"atm_support",
"cancel_transfer"
] | null | null |
bed01f42-93d9-4461-8fdc-21b3300a1e97 | pending | 38d3c11a-5ccd-4035-8fd7-f5e97c0dca5e | Why is a transaction showing as pending when I recieved cash from an ATM? | neutral | null | null | [
"atm_support",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
bb73e6b8-d5be-4aa5-8d48-06be7fae88a4 | pending | db70015c-fb7c-458b-9fc9-bb6bb480a28d | My cash in the ATM is still pending | neutral | null | null | [
"atm_support"
] | null | null |
1db2c90d-2666-4f99-9ece-06ab2e3e1d7a | pending | bd8b3352-be3a-46c2-a519-1e27cae10913 | my atm cash out is still pending | neutral | null | null | [
"atm_support",
"pending_cash_withdrawal"
] | null | null |
6b53e921-6310-4fb1-8bf8-d2fd1ac58336 | pending | 95bed87d-bbd4-491c-be64-f342e0aca949 | I am still waiting for a cash withdrawal to show | positive | null | null | [
"pending_cash_withdrawal",
"Refund_not_showing_up"
] | null | null |
2e779ed2-ffa8-47e4-b1f6-7f506c6a3502 | pending | d2945a65-efe2-41c9-8c76-e0911e0ae9d7 | Is my pending cash withdrawal processed? | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
12fb0226-a614-426e-808f-be26ab472a5f | pending | 806a90fa-8630-48db-b80b-65527b6efb63 | how long til my cash out goes through? | positive | null | null | [
"card_about_to_expire",
"transfer_timing"
] | null | null |
80c60bc2-77da-4eb4-b672-747e9d704fca | pending | a7280943-7400-45fe-a332-a55255c7f060 | Why is my ATM cash withdrawal showing up as a pending transaction? | neutral | null | null | [
"atm_support",
"pending_cash_withdrawal",
"Refund_not_showing_up"
] | null | null |
d3ce4a50-9f33-40b5-af99-476802a1b221 | pending | dc452ebb-eb23-4644-b226-9673dccfb18c | Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received. | neutral | null | null | [
"card_not_working",
"receiving_money"
] | null | null |
f881ac7e-a84e-4acb-9edc-3320c288ef3a | pending | 69638fc7-ea70-4061-ab33-1c09fbbd73a6 | Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean? | neutral | null | null | [
"atm_support"
] | null | null |
36fd0230-57a0-4591-a5c9-648326c6c344 | pending | 8140a957-5511-4184-af5d-cf5dac298791 | Why do I have a pending cash withdrawal? | neutral | null | null | [
"pending_cash_withdrawal",
"why_verify_identity"
] | null | null |
34a153ce-8aa4-4e69-99a6-6857fa7082e6 | pending | 8401f34b-ea82-4cd0-a728-44d209b5375d | I have a pending cash withdrawal | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
d94f3f3d-148c-402f-96d7-ecc27f309d80 | pending | 28b6ed69-cad0-42a2-9540-9f2e418b1458 | I made a withdrawal from my account but it has not posted? | neutral | null | null | [
"transfer_into_account"
] | null | null |
f638a2ad-ac3d-4145-8916-000b2d46d6c0 | pending | 69765020-0841-4318-8ec2-56fb1ff718e9 | Is my cash withdrawal pending? | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
ecea89d7-eb1b-4cb7-a0f6-f7a1d8dbcb36 | pending | e140fff9-f732-4cff-97b6-cc2339ffd6bb | I'm not quite understanding why my cash withdrawal is showing as pending. | neutral | null | null | [
"pending_cash_withdrawal",
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
b0caa3c5-1ee4-41dd-9bba-c6f1d585a234 | pending | 59a7e709-da80-46e5-b005-35a5d2e4d8b1 | I made a cash withdrawal but the pending status is taking forever. | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
50a2437c-3d7a-46b4-a81c-2250af991a39 | pending | 45044fba-9458-481f-8d25-b5f192409693 | My cash withdrawal is still showing as pending. | neutral | null | null | [
"pending_cash_withdrawal",
"Refund_not_showing_up"
] | null | null |
c5a2a8e7-53f5-4ba4-b2df-16b744ce7007 | pending | 8cb56d54-cc43-4ffa-ac20-a615ed640086 | Why am I unable to take money from my card but the statement says the transaction is still pending? | neutral | null | null | [
"extra_charge_on_statement",
"pending_cash_withdrawal",
"receiving_money",
"unable_to_verify_identity"
] | null | null |
c0201326-ff1f-40fb-a8bc-d5b43ce9f2fb | pending | 5f044991-77bf-4c60-8745-5a222cf3ebd9 | Why does my account have a pending cash withdrawal? | neutral | null | null | [
"pending_cash_withdrawal",
"why_verify_identity"
] | null | null |
cf0f81bb-c610-4902-99c7-1b120ffb43b8 | pending | 5f002774-fa1d-4d2f-82df-9eead446782b | I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier? | neutral | null | null | [
"atm_support",
"exchange_via_app",
"pending_cash_withdrawal"
] | null | null |
6dd89313-a930-40ca-822f-a87056eeac30 | pending | 24d6965d-6121-4379-bf21-f79a0fa2601b | Cash withdrawal still pending? | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
68326e24-4980-4924-a97d-27fd5c33380a | pending | 31028464-9729-42e1-9232-d54a5eb27769 | I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending? | neutral | null | null | [
"atm_support",
"exchange_via_app"
] | null | null |
04fe8537-b3f5-4601-ae83-b49144d34751 | pending | 649599f7-d777-4d38-b55a-b01ff06d9b99 | I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on? | neutral | null | null | [
"card_not_working",
"receiving_money"
] | null | null |
b8bcbfa8-77fd-4582-b537-996588c39449 | pending | da859e54-0caf-432e-9be1-c683c11c9955 | Why does it say pending cash withdrawal on my statement? | neutral | null | null | [
"extra_charge_on_statement",
"pending_cash_withdrawal",
"why_verify_identity"
] | null | null |
9934fed6-1866-47dd-9e39-d19d1d99c151 | pending | 3b9e1721-c08d-43ea-b01b-043b1fd0873b | How long with my cash withdrawal stay pending for? | neutral | null | null | [
"pending_cash_withdrawal"
] | null | null |
016eb9bb-0e3b-40c5-8faa-4fb01c729bc2 | pending | 6cf0357c-d265-4ac8-9a33-24dfb34564b2 | Where's accounting for my cash withdrawal? | negative | null | null | [
"cash_withdrawal_charge",
"cash_withdrawal_not_recognised"
] | null | null |
d3c478eb-9f9a-4294-9c51-951747962b38 | pending | f0c36c49-3814-4cee-903a-d6badd00aa9a | My account was charged for a withdraw I tried to make that was decline. | negative | null | null | [
"declined_cash_withdrawal"
] | null | null |
c751a1b4-87d1-4747-a640-02006268dfcf | pending | 0376d1bc-f706-41ab-a032-3ecba913b8d0 | how long does it take to post atm with drawl | positive | null | null | [
"atm_support",
"transfer_timing"
] | null | null |
cb55c5b9-aeeb-4102-b2db-2223c675f39c | pending | 80347b6c-419a-4248-8a5e-8dd69667dd5a | Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account? | neutral | null | null | [
"atm_support",
"Refund_not_showing_up"
] | null | null |
ae14a75b-10ee-4c5b-8e12-b0875af10d99 | pending | a3d5bc75-be0b-4f01-bc52-1c40294ccd15 | What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment? | neutral | null | null | [
"atm_support",
"cancel_transfer",
"declined_card_payment",
"declined_cash_withdrawal"
] | null | null |
a573d6a5-5394-484e-bb67-f4d45f4debf9 | pending | 72e638ec-69c9-4136-b1fb-9f130fa3bc79 | If I request that my funds be held, what currencies do you use? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
a2e2f506-132f-4f05-b26e-832102523a7d | pending | 7aa6b4c9-1ee6-4a31-a3df-a76ecd3365c0 | I want to know how many different currencies my money can be in | neutral | null | null | [
"supported_cards_and_currencies",
"wrong_amount_of_cash_received"
] | null | null |
55fff1b0-e8bc-4909-92f6-efd3a6af3c9f | pending | c2382b70-12ea-4707-8596-ab5b717b11c8 | Do you support all fiat currencies? | neutral | null | null | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | null | null |
c06716ec-4858-4bf6-a0ec-baf5a686a631 | pending | 7e22d9d4-f009-4641-9103-6ba84b67cd35 | Does your system support multiple currency. | neutral | null | null | [
"transaction_charged_twice"
] | null | null |
4b40a4ca-94f3-4676-9765-039657b5c015 | pending | f6f4eedd-076d-44a2-ba19-ea77f186e838 | What currencies can I hold money in? | neutral | null | null | [
"receiving_money",
"supported_cards_and_currencies"
] | null | null |
fc3aca21-f330-44e3-a168-b04264f41c86 | pending | 0c7c3dda-771f-4d24-9a16-4a014d79c16d | Do you support any currency? | neutral | null | null | [
"fiat_currency_support"
] | null | null |
77d59279-2ddc-4b4d-a6f5-e4481e4c58cd | pending | 2d587052-8487-44c6-99b6-4bc0801b9891 | There is an incoming payment into my account, but it is deactivated. Will they still be processed? | neutral | null | null | [
"activate_my_card",
"reverted_card_payment?"
] | null | null |
07964ece-ab52-4a8f-8d20-688ded87510d | pending | c249b89e-b665-4cab-af61-d1ff24fdc943 | What currencies do you do exchanges for? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
56503069-db07-4cd6-89b1-050cc6d5add0 | pending | 91c88cef-d049-40fb-a96d-9582a9c1d2b8 | In terms of holding and exchange, what fiat currencies do you use. | neutral | null | null | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | null | null |
3cb818cb-c980-49ae-8723-55e9ac052cc0 | pending | 1ddbf034-ad83-4127-9aec-4dfee5633ff6 | What fiat currencies are used for holding transactions? | neutral | null | null | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | null | null |
6358fbf9-bafb-4cbd-8c9b-99ef3c4cdc58 | pending | bf0f2e04-ae2a-4ee8-8bd8-7f2ec2037085 | Where can I exchange my money for EUR? | neutral | null | null | [
"exchange_charge",
"receiving_money"
] | null | null |
adca568f-a108-4085-b8c5-296d001cdfd9 | pending | b1cf4e4f-88cb-4b37-b5b5-d46feed676ad | Is it permissible to hold money in multiple currencies? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
a8a59ed3-b648-4de5-8646-c2bd3ad85c56 | pending | 44e57e59-1a5c-479c-b5b4-19fc9e485879 | Can I exchange to EUR? | neutral | null | null | [
"exchange_charge",
"wrong_exchange_rate_for_cash_withdrawal"
] | null | null |
67e74931-7e93-44e8-bc1b-704716a46f3a | pending | 13191a66-e3d6-48e7-acc4-0a8940e97ebd | Can someone assist me with the details explaining which fiat currencies that you support? | neutral | null | null | [
"fiat_currency_support",
"supported_cards_and_currencies"
] | null | null |
8c5e5e31-1063-4f3a-8984-0bbfbb987ed8 | pending | 8b8c44f6-0624-4910-9686-83383d7473db | Do you offer additional currency options? | neutral | null | null | [
"extra_charge_on_statement"
] | null | null |
241787f2-e874-4f0b-9815-7f6a01f78930 | pending | 9ccfb0f8-68be-48d8-ba40-a66a13962bb6 | How do I change currencies to euros? | neutral | null | null | [
"change_pin",
"supported_cards_and_currencies"
] | null | null |
e4d52a4f-2906-42f8-a44a-e0fc05d84dd0 | pending | 26c5398b-5b2a-4315-b175-a3b87850138f | The amount of cash I received was different than what I requested. | neutral | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
393013eb-4a9e-4ec1-b8cb-2da16f6022fa | pending | a676d2fc-3029-44d7-b53b-c3175d1e600f | Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash? | neutral | null | null | [
"atm_support",
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
7b3713ce-5936-4227-834d-7d323753bbe0 | pending | 2a20b483-53fb-4ad2-b62a-46ce4efc60b3 | The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more. | negative | null | null | [
"atm_support",
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
bdf9df57-958b-4b91-b73d-46acbc004f4c | pending | 4641e3e9-0d6e-4d36-99a1-0cc17171debc | I did not get as much cash as I requested at the ATM. | negative | null | null | [
"atm_support",
"wrong_amount_of_cash_received"
] | null | null |
2d7e5a3d-a9a6-424c-b452-d5c75435c8d4 | pending | a1aa4557-e08e-482c-9e19-06ad283facc7 | How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though... | neutral | null | null | [
"atm_support",
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
e99e30ec-4534-4b11-ba74-feea569ebc66 | pending | 4ef6982d-d786-4540-8183-a47eb2fd8c12 | Where is the money I pushed it's on my mobile app as being withdrawn. | negative | null | null | [
"exchange_via_app"
] | null | null |
a006fed4-ae72-43fb-aa90-8e5e90f9cb4b | pending | ce19c4be-c97a-4dad-aa0a-c6324d2ca00b | Why did I not get all the cash I asked for? | neutral | null | null | [
"why_verify_identity",
"wrong_amount_of_cash_received"
] | null | null |
b77353a1-5f42-41f6-89b3-d1cb301755d2 | pending | 9dd5d7e0-5d52-437c-a2ce-4feb4f52631e | My cash withdrawal was partly declined | negative | null | null | [
"declined_cash_withdrawal"
] | null | null |
7997d06e-3c63-432c-a38c-2a8cc9fd3ad8 | pending | d32abe58-5978-4727-8e9e-8fa3f598853b | Why did I only get $20 when I tried to get $100 | negative | null | null | [
"why_verify_identity",
"wrong_amount_of_cash_received"
] | null | null |
03afe11a-5f7f-44bc-98b4-8b651b9284ac | pending | 70ff3428-f675-4204-a8bf-23669ec772f0 | I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this. | neutral | null | null | [
"exchange_via_app",
"Refund_not_showing_up",
"wrong_amount_of_cash_received"
] | null | null |
14e6fe53-3326-4f4b-84c6-ff44b8457d4b | pending | 16e0c1a5-2036-4828-80c6-a6dad72cb560 | I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more | negative | null | null | [
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
b7ea9e84-f57b-49a4-8d2d-6eed4002f112 | pending | 7e1315c1-963e-4af2-b925-4daf64494d56 | I tried to get $100 but I just got $20 | negative | null | null | [
"receiving_money",
"wrong_amount_of_cash_received"
] | null | null |
b54dbf71-d71b-4856-97cb-95b8f5f10152 | pending | ba003389-dc90-40d7-a7a6-d14f90c80ead | I have not received the amount of cash i was supposed to. | neutral | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
9887467a-7762-4445-8ef5-880ac1679d61 | pending | 301a2c4b-33da-4c87-b2b6-e36ba3304608 | I asked for $100 cash but only got $20? | neutral | null | null | [
"receiving_money",
"wrong_amount_of_cash_received"
] | null | null |
28329de1-991b-4f47-a0f5-5588d3415a29 | pending | bcaad401-726f-42fe-9726-3f128eaf9f83 | Where is the money that I asked for? I asked for more than I got! | positive | null | null | [
"receiving_money",
"request_refund",
"wrong_amount_of_cash_received"
] | null | null |
a9a45f34-e030-4142-a632-ee6ab4c47ee3 | pending | c1b6bf45-f78b-408b-a526-07b2a842f0ad | I withdrew money but the full amount wasn't dispensed. | neutral | null | null | [
"disposable_card_limits",
"get_disposable_virtual_card",
"wrong_amount_of_cash_received"
] | null | null |
6a440806-a957-404e-a6b9-1492d66ddc73 | pending | 779acdb8-8ea7-42d2-af2b-c080d43685a6 | Something went wrong with my withdrawal. The amount of money isn't right. | negative | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
4781ee6f-661b-4e65-92c5-e8e27853619c | pending | fb2aac56-28ba-409b-ae60-aec727b47b5a | I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received. | neutral | null | null | [
"atm_support",
"exchange_via_app",
"wrong_amount_of_cash_received"
] | null | null |
83e44963-502c-4154-a0a9-e89a07c086a2 | pending | afb63b3b-34bc-4083-be75-8c354d63b4d1 | I asked for 100 but only got 20. | neutral | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
89c179ac-133a-46be-aded-cb50823427f4 | pending | c0a1548c-7f1e-4e08-a58f-1ede60af8887 | I didn't receive the right amount of cash back | positive | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
e97879ba-2629-4073-9168-3aa46ebd3bdd | pending | 159578f1-ea51-471a-9915-1e9b92e756a5 | The ATM gave me less cash than I requested | negative | null | null | [
"atm_support"
] | null | null |
188c4f87-575e-46ab-8326-ea3a380d2fa7 | pending | ff122695-e6a0-4faf-a05a-d12bd091e469 | I didn't get as much cash as I asked for from the ATM, why? | negative | null | null | [
"atm_support",
"why_verify_identity",
"wrong_amount_of_cash_received"
] | null | null |
aef62e0a-250a-49bb-bc74-9d65e98beed4 | pending | 4e8c972b-5b48-4b24-abd8-c50eea943c62 | What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds. | neutral | null | null | [
"atm_support",
"wrong_amount_of_cash_received"
] | null | null |
fcc4645b-8fb0-474b-8c28-ab0cd2d8e56b | pending | 9a83b72d-3ba6-491c-bafe-8a9bfd31eb65 | I tried to take out cash but the amount isn't right, so what do I do? | negative | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
5f50a413-e208-4400-bc2d-af1c2d8a90d3 | pending | 5ea6cb6a-be62-4837-9ac3-7d6ec8d99acc | I didn't receive all the cash I asked for | neutral | null | null | [
"request_refund",
"wrong_amount_of_cash_received"
] | null | null |
94f5fd1b-7c5c-4b5d-94f2-b37aa0db8244 | pending | fd5942b4-a2a2-4292-a47a-72ab5b37f3b4 | I just got $20 when I tried to get $100 | negative | null | null | [
"receiving_money",
"wrong_amount_of_cash_received"
] | null | null |
4a791cf1-59f1-42c8-bb28-28e4e2fe7447 | pending | 02a43f09-db3a-4f77-87c8-ec27c2c94bc7 | The right amount of cash was not sent to me. | neutral | null | null | [
"wrong_amount_of_cash_received"
] | null | null |
0e069252-9249-4316-8ded-52246acbacc1 | pending | 433d04ea-d759-466b-a50d-05a8349b3e5c | The ATM didn't give me the the withdraw amount requested. | neutral | null | null | [
"atm_support",
"wrong_amount_of_cash_received"
] | null | null |
cc5eed61-b1c5-4556-aa03-2b4a0c26e0df | pending | cdb874e6-f955-4e13-b6a2-80554caba1f9 | Why did I get less money than I asked for? | negative | null | null | [
"receiving_money",
"why_verify_identity"
] | null | null |
2241637b-51b9-4b79-8453-b2444f212b69 | pending | 917eabab-99c3-4da4-8f15-d32f1b329457 | I didn't get the right amount at the ATM. | negative | null | null | [
"atm_support",
"wrong_amount_of_cash_received"
] | null | null |
d6af356e-eb30-468a-9c62-34c8617ef7a6 | pending | 242f861b-7ca2-4a47-a111-53f8d65f94b3 | did not receive correct cash upon withdrawal | neutral | null | null | [
"cash_withdrawal_not_recognised"
] | null | null |
0ef9b126-b5ea-46e8-b91b-46eb2a8e70b1 | pending | 8adb5b5c-f559-4efd-a3ac-39d8b1bdb46f | Will declined funds I tried to withdraw be returned to me? | negative | null | null | [
"declined_cash_withdrawal"
] | null | null |