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|---|---|---|---|---|---|---|---|---|---|
b3f2571e-48ae-416b-b64e-0c2afae3369e | pending | bfd77a5f-b802-4ddd-8f12-e7384438b2c9 | I payed with a card and was charged an extra fee | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
3a72cff5-3aa8-4fbc-887e-8d3ce7397211 | pending | a350d8c0-5b91-4cda-b555-f0c35aed0170 | I was charged a fee after using my card and I shouldn't have been. | neutral | null | null | [
"transfer_fee_charged"
] | null | null |
15009fe0-dbfe-4e7a-bda6-4aea3d5799b5 | pending | e5b298dc-51bf-4857-b859-c255020bd59f | Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before. | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
82fe447a-55a2-4f99-9b1a-ed67b88a73e6 | pending | 381599c0-991a-445f-9e9c-ad158d3012f4 | I show another charge on my card from when I used it, why? | neutral | null | null | [
"Refund_not_showing_up",
"why_verify_identity"
] | null | null |
f078cfb1-9ac1-46c4-8417-d1c1010eee05 | pending | 40a6a824-340b-464e-982f-a174b056ce32 | Why do I get charged additional fees on some payments, but not others? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
275947b5-2077-4721-a6cf-26a3cfea8603 | pending | bd7f48fe-76a5-471e-bdcd-bdb149433253 | I used my card for a purchase and was charged a fee | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
4cee93f3-d043-4633-bd17-ffb3c44a923a | pending | 7b969bca-f878-4161-9f49-cf6bb1f609ed | Why was I charged for card payment? | neutral | null | null | [
"why_verify_identity"
] | null | null |
876875ca-1a83-457f-8a6a-af51275fcfde | pending | 8c055057-dfc9-4d08-8e31-935b1d9ae3d7 | There is an unauthorized fee. | neutral | null | null | [
"transfer_fee_charged"
] | null | null |
c22d723f-4350-4da8-8d45-7180060b2438 | pending | 1688478d-d2c7-4155-be5a-d575e5e57825 | I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before. | neutral | null | null | [
"exchange_via_app"
] | null | null |
efd97fbf-47d3-4e4a-8f1d-58e0980261e7 | pending | e2175fca-8fb0-4ea0-bfe4-a4f4c93e7dba | Why was I charged an extra fee when paying with my card? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
9aeac3e3-6db0-4915-a008-aed6a8acac27 | pending | e925de4c-ee1a-498e-866d-f21905a8b2bc | Why did I have to pay extra because I paid with card? | neutral | null | null | [
"why_verify_identity"
] | null | null |
4e56a379-410f-4cbf-892d-1b5cd1ed1478 | pending | 127c78f8-ae88-4766-b2ca-329d1bf04740 | Why are there fees for card usage? | negative | null | null | [
"why_verify_identity"
] | null | null |
24ccac3f-76c2-4d29-9892-c0399a421e46 | pending | 0f3a094b-a1a8-4ad4-a130-a3e07e86566b | im not sure what this charge is for | neutral | null | null | [
"why_verify_identity"
] | null | null |
8410f770-ef9b-490f-88c8-7407ecb80e09 | pending | 3861afb8-b79e-4625-b2af-245a8b597206 | What is the fee charged with this card payment? | neutral | null | null | [
"card_payment_fee_charged"
] | null | null |
fc0d2416-14d1-4ec5-aca4-70269d0345ca | pending | 7def5af3-7932-494a-991b-a683fddf5b6b | When would my card be charged an extra fee for a transaction? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
3dba2d40-228d-4a84-ba94-9e1580418178 | pending | 4718d77e-c6a2-46a5-9afb-a113b4cf6105 | Why did I have to pay more when I do it with my card? | neutral | null | null | [
"why_verify_identity"
] | null | null |
93086f50-eba6-4bba-a7be-fd5314101496 | pending | 8ee5b14a-c2ef-47c9-a8b3-5593f4893283 | I made a card payment and a fee is showing up? | neutral | null | null | [
"card_payment_fee_charged",
"Refund_not_showing_up"
] | null | null |
9686a4c3-0093-4ec5-ab0c-36a83e6ea883 | pending | ecd9b1a5-e923-410d-a32a-a65ce49dd83c | I have been charged a fee for paying with card | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
c98d4f09-2c06-430f-9c28-d8a0f07b512c | pending | 78718f12-02d5-4071-9485-59c3c6d488e1 | What is the fee on my card payment? | neutral | null | null | [
"card_payment_fee_charged"
] | null | null |
7d5d1091-215c-4796-9c19-d4850ce04c75 | pending | a8ca37bc-1ac6-4672-82ea-a9c6622b1197 | Why would I be charged a fee for card payment? | neutral | null | null | [
"card_payment_fee_charged",
"why_verify_identity"
] | null | null |
0274dc70-720d-4497-bf7b-0c752a183825 | pending | d5814c82-60ae-477e-8ef4-fc5f748f30b1 | Will I always be charged a fee for using my card? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
5c92e311-0324-4692-920c-4c1b68264fc0 | pending | ac3ed792-a0d3-4f19-9c49-d330b56c1fe5 | Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
4d127c54-5bcb-4d6d-8725-27f64bad5a1b | pending | 2b786dd8-60a4-40a1-a12f-525ca3c6a77c | Paying in card resulted in a fee | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
f6d904e9-d022-4af5-b5f5-8b0db81ca2e4 | pending | 24e69c1f-f515-44bb-b838-1186d9a3c5a8 | I paid with card and I think there was a fee applied. | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
f5721898-046f-4a19-8d8e-fc4d4b03b647 | pending | 0a46b6af-c462-4390-b431-c90dbb501c79 | So what items actually come with extra fees | negative | null | null | [
"transfer_fee_charged"
] | null | null |
b629622a-cbd2-45a4-acfb-468bd8a114f5 | pending | 4f19a723-282e-4cdd-b37a-39ba714f0c2b | How do I avoid getting charged a fee on my card? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
2b93fec0-2a95-448b-a2aa-b36061a342c7 | pending | 38059cae-0e4c-4087-a992-0bf80cedc07b | Is there a fee when you pay with your card? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
f57b9d1f-4ce9-4b83-8bea-75c5ad62355d | pending | 99428e7c-f251-497f-96cb-bf5bf77bc7f6 | I have been charged with a fee for paying with my card. | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
73516b54-71c7-4569-8c6a-b154651b88a6 | pending | 39e264eb-30b5-4a72-b950-acc24e33d40e | For the first time I got a fee on my account. How do I know when you charge these fees? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
12e65ab6-97df-4161-bb71-948e343f93ef | pending | 79f32736-0597-4bf8-ba67-efa16d000c31 | Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all. | neutral | null | null | [
"exchange_via_app"
] | null | null |
ecf37f28-f29e-4e83-bc3d-c8fcd8696b90 | pending | bec7ec49-38a3-4be5-b85d-8167d0e993ec | Is using my card free? | neutral | null | null | null | null | null |
b9df68a8-4331-43bf-9223-bf46642fb93b | pending | a74b476f-6465-43d6-ac4e-c351fa87e7b5 | Why was I charged an extra fee when using a card? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
dfbb8639-8ebb-4e0e-8ebd-2d0e46e22232 | pending | 7fdb4c3d-5f0c-4713-b097-459369fede7a | What fees apply when using a card? | negative | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged"
] | null | null |
f851e047-0fe2-4102-a0e7-b86d30f8ddb6 | pending | 51945601-cc91-42ad-a76e-2719cca17737 | Why do you charge for payments? Why aren't your charges clearly laid out in the agreement? | neutral | null | null | [
"why_verify_identity"
] | null | null |
bb64ddbd-dc07-492a-b4b5-3255efb9ba11 | pending | b2260979-ba4e-4174-a812-21795bed9b0b | Why was I charged a fee when I paid with card? | neutral | null | null | [
"card_payment_fee_charged",
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
2bcb573e-4822-42a6-b20d-d71ee3d7ecf5 | pending | 3aaef8a0-22a9-4b6e-b3f1-ffdfce495917 | There is a fee on my account. Why? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
497c9680-cc56-44cc-ad54-690e6aa0a3fa | pending | 543d4194-a62f-4779-848f-36b48e66b9cd | Why do you charge fees on card payments? | neutral | null | null | [
"card_payment_fee_charged",
"why_verify_identity"
] | null | null |
490ab046-de37-489b-8dcb-f221dc45ca4f | pending | 194ff36a-f71d-4a95-a7e2-11076591c9cb | I was charged a fee for a card payment. Why? | neutral | null | null | [
"card_payment_fee_charged",
"why_verify_identity"
] | null | null |
087b55a4-7f96-4f62-986f-f4e96d2ae5ca | pending | 6fdac94b-535c-492d-ae99-cb9c30983254 | Why was a charged a fee for using the card? | neutral | null | null | [
"transfer_fee_charged",
"why_verify_identity"
] | null | null |
34d494f1-4668-4734-a30f-b83b802ddafa | pending | 38a9eea7-51b5-44e0-ae36-1c2178472e1d | They charged me for paying with my card. | neutral | null | null | [
"pending_card_payment",
"transfer_fee_charged",
"verify_my_identity"
] | null | null |
3ac6c27f-6a76-4c36-9a8f-f6de91037735 | pending | 4eba12cb-1dd2-475b-a583-dffa3edafa22 | I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem? | neutral | null | null | [
"country_support",
"transaction_charged_twice"
] | null | null |
4939f7aa-3cd4-4ae0-a6d5-ca85c781d0ce | pending | 7563c197-3dc9-4c6e-a2ec-aa3852e22d61 | My money transfer has not arrived. | neutral | null | null | [
"receiving_money"
] | null | null |
c46b73bc-c9f3-4a95-9bc5-7553b4a64136 | pending | 95bb7cb9-19de-4a72-8ec7-d1f868d76279 | I am still waiting for a transaction to be completed | neutral | null | null | [
"pending_card_payment",
"transfer_timing"
] | null | null |
08eabda0-9717-4c0e-9003-d75a280f5d8f | pending | f2767060-1d60-456b-bf2b-42ef819fcc16 | I made a money transaction but the recipient can't see it | neutral | null | null | [
"Refund_not_showing_up",
"transfer_not_received_by_recipient"
] | null | null |
b206ed9a-09ff-416a-9c7c-db21610f149e | pending | 399c4b8f-94df-4766-bf59-1299580c734d | I tried to send someone money but they haven't received it. | negative | null | null | [
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
89437e30-ed66-469b-86ff-4192038c60c8 | pending | 57b55562-53c2-4eec-9c11-6a82a1c086d9 | How long does it take for a transfer to get to a recipient? | neutral | null | null | [
"transfer_not_received_by_recipient",
"transfer_timing"
] | null | null |
79f2b90c-7f3e-46c3-8626-cd80dde83d17 | pending | f2a8fad2-958e-4694-aaf6-b468f8086251 | How can the recipient see my money transaction? | neutral | null | null | [
"receiving_money",
"Refund_not_showing_up",
"transfer_not_received_by_recipient"
] | null | null |
d23e7c16-baf9-4e88-bb4b-b75639baa2db | pending | 0f32bb7d-f3cd-4c3a-868f-69954f45d110 | I transferred money but the recipient says it has not arrived. Why would this be? | neutral | null | null | [
"receiving_money",
"transfer_not_received_by_recipient",
"why_verify_identity"
] | null | null |
d0ea51af-533f-455a-962d-772b92f41d84 | pending | 22613b6c-839f-472a-9a6d-c498087a403b | The transfer I did hasn't arrived | neutral | null | null | [
"card_arrival",
"pending_transfer"
] | null | null |
ba98a4b3-a223-41c5-9e7b-9647316bc548 | pending | 6b224ee1-9a57-4636-936d-d3519f0a9f35 | how long do money transfers take? | neutral | null | null | [
"receiving_money",
"transfer_timing"
] | null | null |
a3f1bb3b-e705-4033-be48-baea1b380115 | pending | 982c19f9-da6a-47c3-b5e7-34ddaa78e11e | I transferred some money and it didint arrive | neutral | null | null | [
"card_arrival",
"receiving_money"
] | null | null |
dd391eb7-f25f-4da6-889f-8c25681e4b9e | pending | 462f6240-9e6b-4560-8eb9-0ccd5d11f03c | Where is the transfer I started? | neutral | null | null | [
"declined_transfer",
"pending_transfer"
] | null | null |
bbcf01a3-2b5f-4e0f-a295-912fa938f0e2 | pending | 1a695ee6-43b2-4721-916e-ed12f5c6bd3d | transaction failed? | neutral | null | null | [
"failed_transfer",
"top_up_failed"
] | null | null |
0a127cac-e531-49bd-9e15-f358a2def318 | pending | 83eff65b-ddb6-4a9f-a2e5-5d6c96b4403d | I just finished sending money, but it's not logging on the recipient side. | neutral | null | null | [
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
3246bf08-7cf0-46d6-83a5-3270acd611ab | pending | 2d900448-c147-406a-89c5-efbb837697a0 | I completed a money transaction but the recipient hasn't received it | neutral | null | null | [
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
3ae7807a-1091-432b-9362-1deb8e01a58c | pending | 4116e4c1-5552-4bfc-9d64-de3dcf1d1894 | The receipient doesn't see my money transfer. | neutral | null | null | [
"receiving_money",
"Refund_not_showing_up"
] | null | null |
de32d124-88ce-41e9-9ee8-07b562e246e7 | pending | 27178684-5ef6-4918-b555-8b583960913a | I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not? | neutral | null | null | [
"Refund_not_showing_up"
] | null | null |
a9d43153-12d4-43dd-aa46-68f911d69f69 | pending | f5172ea3-1c43-4726-850d-f894af05d34d | I need to find out why my transfer didn't get there. | neutral | null | null | [
"why_verify_identity"
] | null | null |
2a68c654-6a87-470f-bd42-f8edbe3d02ae | pending | 01118826-ce2b-423b-b303-1085715eadf5 | I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please? | neutral | null | null | [
"top_up_by_bank_transfer_charge"
] | null | null |
227e5c3c-7946-40fa-89b8-5d8def73a4c3 | pending | 931cdf70-6392-4150-ade7-36bbb2fa1e0d | I sent money. They haven't received it. | negative | null | null | [
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
49c819bb-e416-41af-b729-b1ee5a14c956 | pending | eb13cf52-060c-44f0-9a5a-f34ce4128509 | Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now. | neutral | null | null | [
"receiving_money"
] | null | null |
e02a5a2b-6440-4936-b180-c37f430107ec | pending | 41a0500c-0ce7-4973-aef4-cfef4eaf3c4b | The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked. | neutral | null | null | [
"country_support"
] | null | null |
1d4b5c36-cc40-41b0-abfb-35c1bfeda23a | pending | a0a1b597-a834-42ac-93c5-f715b4a36a7e | I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through? | neutral | null | null | [
"receiving_money",
"transfer_not_received_by_recipient",
"transfer_timing",
"why_verify_identity"
] | null | null |
1ee2422a-b511-4e06-bdfa-5fa17ee08c3d | pending | cb448419-7f9e-4a77-b8b9-6e42bded9726 | I transferred some money but the receiver can't pick it up for some reason. | neutral | null | null | [
"receiving_money"
] | null | null |
e98a8ec2-80ba-4ca2-b4eb-69c8bee95e58 | pending | 043f8fd2-6c72-4485-a6b4-5687ea0fa0b4 | Where is the transaction I made to a friend? | neutral | null | null | [
"transfer_not_received_by_recipient"
] | null | null |
4f0749e8-c23a-4673-a53f-618078e9241e | pending | 99f131e5-b298-4e1b-a535-2fb200abaf1d | My friend still hasn't gotten a transaction I made. | neutral | null | null | [
"transfer_not_received_by_recipient"
] | null | null |
04ffb68f-1684-4e37-beef-9ad1352348d4 | pending | ca3a8e96-2de5-4f4b-ba89-7d94528b8f9a | Im waiting for my transaction to go through. | neutral | null | null | [
"pending_card_payment",
"transfer_timing"
] | null | null |
5da13801-a752-49f1-b29e-9269c59f30be | pending | 14be256f-39da-4e71-a7d6-8117683a042b | I made a transaction and it is taking a very long time to go through. | neutral | null | null | [
"transfer_timing"
] | null | null |
ac84f99b-f3ca-4a8f-a97a-3b4ee47947f3 | pending | a874ef20-9de0-42f5-ac8f-fa661bfc4f83 | Is there a reason why my transaction is taking so long? | neutral | null | null | [
"transfer_timing",
"why_verify_identity"
] | null | null |
b00a37bd-f74a-4ec8-b561-8d7e321db2ce | pending | 30c357f4-c689-4eb3-a540-5982bd917c2f | How long will it take for my transaction to be completed? | neutral | null | null | [
"transfer_timing"
] | null | null |
5b7420a5-ccb2-4017-a916-a5f06360055e | pending | a010fa24-2bc4-443d-9580-495ae43503ec | I sent some money and the receiver can't access it. | neutral | null | null | [
"receiving_money"
] | null | null |
a49e9aac-0ec6-496c-9ec3-b16129c5b854 | pending | 70848af9-8767-4333-8bb0-4bc972a794ba | I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take? | positive | null | null | [
"receiving_money",
"transfer_timing"
] | null | null |
b362bb57-cbac-4242-aa4f-b5a84c84e146 | pending | e48a283c-5545-4e3b-b65d-82d0e71e64da | The person I sent money to hasn't gotten it yet! | negative | null | null | [
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
ed44a0f8-3c2a-4062-8ca2-6ac2286b8a99 | pending | 7a073f7c-86c7-4f19-a781-27fed8245ac9 | When will my funds transfer? | positive | null | null | [
"receiving_money",
"transfer_timing",
"verify_source_of_funds"
] | null | null |
3704e9ec-b7c8-4945-8456-0c64b545607c | pending | 91357627-b917-4a3c-8271-23b9614be774 | How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything. | neutral | null | null | [
"transfer_timing"
] | null | null |
db9aeffc-5451-4d76-9f91-54486bb4e779 | pending | 1ce02ef4-bc31-4a9a-9c09-0629ba68945f | How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours. | neutral | null | null | [
"receiving_money",
"transfer_timing"
] | null | null |
406dac68-6c9b-44fa-bcf4-0315630184b0 | pending | 4a14a5aa-e780-4c8a-9ee8-f154f53b9c57 | How long until my friend receives my transaction? | neutral | null | null | [
"transfer_timing"
] | null | null |
2127c515-64ac-4eed-a136-bbee6fe3c00c | pending | 635baec3-64bb-4baf-a5b8-41d7a95a8e0e | Why hasn't my recipient received their money? | neutral | null | null | [
"receiving_money",
"transfer_not_received_by_recipient",
"why_verify_identity"
] | null | null |
33201ddd-48c1-434b-98a7-efb53f0648d9 | pending | 4c3b47a3-6e71-4644-95f9-efc185d1b4c7 | I am still awaiting the completion of the transaction. | neutral | null | null | [
"pending_card_payment"
] | null | null |
194a4df1-64c8-41a9-8f05-35316d3bfaa3 | pending | 29b0806e-02f3-4b5b-b20d-1c1e7f22944a | I transferred some money but the recipient is having trouble withdrawing. | neutral | null | null | [
"cash_withdrawal_not_recognised",
"receiving_money",
"transfer_not_received_by_recipient"
] | null | null |
d73b7f03-996c-421c-a7f7-47cae8a3c8d5 | pending | 188d9d21-79ae-4f7d-a4be-19b8e039391f | To add money to my account, what currencies can I use? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
73599afa-c52b-4899-a036-2e9e3ae76b64 | pending | d59e8f57-5c4e-4f0a-bc5d-8a0a9b033de9 | I need support options, I want to top my card | neutral | null | null | [
"pending_top_up"
] | null | null |
dec13c78-ebe1-4c1b-8c68-1317b76219fa | pending | e3106827-b682-4744-a6c4-027c965f9b60 | I have 1 other US card. Can you take that? | neutral | null | null | [
"country_support"
] | null | null |
1f57fbdc-1e3e-4d49-9269-60cc0cd79713 | pending | decdc069-96ae-4284-aa70-4345fc6fe090 | What are the cards and currencies that are supported? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
a7a9b49c-131a-48bd-95bd-7db1f09ced10 | pending | 54239507-7ce8-4540-b8c8-8dd2a07898f9 | What currencies are accepted for adding money? | neutral | null | null | [
"receiving_money",
"supported_cards_and_currencies"
] | null | null |
f2a1a885-7ffc-4377-84a7-0d292385f41b | pending | 49d9721b-1c13-4d43-ae3b-7c6007de110c | What kind of currencies can I use to add money? | neutral | null | null | [
"receiving_money",
"supported_cards_and_currencies"
] | null | null |
3251c337-49ea-47dd-97ca-506a9a577ca0 | pending | 7734b100-b748-42a2-acf9-3bd05e0581d7 | I only own one other credit card from the USA. Will it be accepted? | neutral | null | null | [
"card_payment_not_recognised",
"country_support"
] | null | null |
263da472-f01c-4fac-9695-9c2ec998fb0d | pending | 6bd98acb-7c5b-4099-ba8a-b837035e0004 | If I only have 1 other US card, can you take it? | neutral | null | null | [
"country_support",
"transaction_charged_twice"
] | null | null |
69ccb83f-636e-42b1-812c-8a2a96c7134c | pending | 697b4932-0272-4bbc-b230-5ea18b851f18 | Can I use my American Express to add money to my account? | neutral | null | null | [
"country_support",
"receiving_money",
"transfer_into_account"
] | null | null |
39c76a74-deef-454c-915d-59e0364477f1 | pending | 346e2e25-ef8d-4d02-acc6-8f7983c9f948 | can you tell me what cards and currencies you take? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
a60eaa40-c06a-4c35-84bd-cff8cef52b28 | pending | 2d213ecd-8159-4444-890c-9c82bbb56cb7 | Can I use American Express to add money into my account? | neutral | null | null | [
"receiving_money",
"transfer_into_account"
] | null | null |
010899d3-0d87-43d5-90f5-b65ed85e30da | pending | aae7951a-0e7f-42f5-a0be-870da1e36fad | Will you accept my other card from the U.S.? | neutral | null | null | [
"country_support"
] | null | null |
8501dc0a-6946-404b-9485-abdd2f29c3f9 | pending | d0996cad-21a2-47ad-b127-033dbf107502 | What is accepted in regards to cards and currencies? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
3643933f-9bc3-4ad6-a7a3-0e639cea5ff1 | pending | 774c42eb-890c-41c8-8940-60e57f1ec364 | Will you accept my other card? | neutral | null | null | [
"card_acceptance",
"verify_my_identity"
] | null | null |
d785d88f-6055-441f-b4c0-21a2fd30c005 | pending | 5459469c-4d4f-4a34-8775-233345a60ca4 | I would like to add money to my account through my American Express. | neutral | null | null | [
"country_support",
"receiving_money",
"transfer_into_account"
] | null | null |
e8b5fafb-194a-422c-a16c-e0b62cb8574c | pending | e8678ce0-e4a8-4d95-9de4-2a9167bb80cc | Which cards do you guys support? I want to top up using my credit card. | positive | null | null | [
"top_up_by_card_charge",
"top_up_by_cash_or_cheque"
] | null | null |
134a71bc-d560-4c6f-af33-ec959c396e09 | pending | c94a58eb-adf4-477d-a4b6-86282581b3b0 | What credit cards are supported? | positive | null | null | [
"card_payment_not_recognised"
] | null | null |
2092e3b9-5080-40cc-9992-f274f5a0dcbb | pending | 3d8bd8a2-c066-4d0e-a728-38e98177fbfd | What cards and currencies do you support? | neutral | null | null | [
"supported_cards_and_currencies"
] | null | null |
da15384c-5ec9-4f8e-aca6-8ba62e375d6e | pending | a8a31d63-ff90-4146-bb18-34e04de1f111 | How do I transfer funds from my American Express into my account? | neutral | null | null | [
"transfer_into_account"
] | null | null |
8421706e-ef46-472d-97da-9ff99d6c921d | pending | fdc3cd13-18d8-4b9a-af4f-cda54e5bad04 | How can I use American Express to add money to my account? | neutral | null | null | [
"receiving_money",
"transfer_into_account"
] | null | null |