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You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Building the idea of an innovative LMS using visualization
Challenge
For the last few years , I work as an Instructional Designer for an e - learning company , which offers digital learning solutions to a variety of stakeholders around the world . Few months ago , the company started thinking that we need to design and develop a new product , a fully customizable Learning Management System ( LMS ) , which will help businesses deliver effective online training to their employees and customers . Currently , our aim is to develop the main idea for an innovative and powerful learning environment that will provide learners / trainees with an absorbing and engaging learning experience through gamification mechanisms and motivation empowerment processes .
Selection
Since our team consisted of people from different areas of expertise ( business analysts , HR officers , instructional designers , UI & UX designers , developers , etc . ) , whose way of thinking and expressing their ideas verbally usually differs , we decided to use visualization in order to establish a common language and achieve a mutual understanding . Additionally , our mission was to brainstorm about innovative features and tools that does n’t yet exist . Therefore , we thought that visualization would be the most appropriate design tool in our case .
Visualization is a way of representing data in a graphical context in order to extract information and make it accessible . It ’s a powerful design tool and can be used in every stage of a design process .
Application
Our brainstorming sessions start by defining the modern businesses ’ learning / training needs . So , the more business - oriented team members , in collaboration with the instructional designers , lead the discussion , and create and present some diagrams and mind maps . Through the diagrams ( e.g. flowcharts ) , they demonstrate and try to explain to the rest of the team how the Learning and Development ( L & D ) departments of the companies work . The mind maps help them visually organize the information they possess ( what is missing from the corporate online training , what are the main learning needs of the target audience , etc . ) , structure their ideas and present them to the other team members in an easy - to - understand , yet effective , way .
Afterwards , it ’s the designers ’ turn . Based on the data presented before , the instructional designers , together with the UI & UX designers , start creating some low- fidelity wireframes , which are the launching point for their initial thoughts on the main structure and elements of the LMS . Those wireframes are also very important to the software developers because they help them gain a first idea of the technical requirements of the project .
When we end up to a more concrete and integrated idea , the development team will create a prototype of the LMS . That prototype will help us test our idea with actual users and find out what works for them and what does n’t before we start designing and developing the new product .
Insight & Approach
Discussion and ideas exchange are key parts of our brainstorming sessions and the visualization tools significantly improve the communication between our team ’s members . They not only help us establish a common language and understanding but also expand our imagination , boost our creativity and reinforce our team ’s bond . Our productivity and efficiency have also been increased .
Our brainstorming sessions are still ongoing . However , I ’m already impressed with how much the visualization technique has offered to our design thinking process . Since our meetings with our clients usually include design thinking activities , I ’m planning to use visualization in order to create a more effective communication channel between us , help them understand my ideas and picture the solution I suggest , and encourage them to express their own ideas and thoughts or concerns .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Building the idea of an innovative LMS using visualization
Challenge
For the last few years , I work as an Instructional Designer for an e - learning company , which offers digital learning solutions to a variety of stakeholders around the world . Few months ago , the company started thinking that we need to design and develop a new product , a fully customizable Learning Management System ( LMS ) , which will help businesses deliver effective online training to their employees and customers . Currently , our aim is to develop the main idea for an innovative and powerful learning environment that will provide learners / trainees with an absorbing and engaging learning experience through gamification mechanisms and motivation empowerment processes .
Selection
Since our team consisted of people from different areas of expertise ( business analysts , HR officers , instructional designers , UI & UX designers , developers , etc . ) , whose way of thinking and expressing their ideas verbally usually differs , we decided to use visualization in order to establish a common language and achieve a mutual understanding . Additionally , our mission was to brainstorm about innovative features and tools that does n’t yet exist . Therefore , we thought that visualization would be the most appropriate design tool in our case .
Visualization is a way of representing data in a graphical context in order to extract information and make it accessible . It ’s a powerful design tool and can be used in every stage of a design process .
Application
Our brainstorming sessions start by defining the modern businesses ’ learning / training needs . So , the more business - oriented team members , in collaboration with the instructional designers , lead the discussion , and create and present some diagrams and mind maps . Through the diagrams ( e.g. flowcharts ) , they demonstrate and try to explain to the rest of the team how the Learning and Development ( L & D ) departments of the companies work . The mind maps help them visually organize the information they possess ( what is missing from the corporate online training , what are the main learning needs of the target audience , etc . ) , structure their ideas and present them to the other team members in an easy - to - understand , yet effective , way .
Afterwards , it ’s the designers ’ turn . Based on the data presented before , the instructional designers , together with the UI & UX designers , start creating some low- fidelity wireframes , which are the launching point for their initial thoughts on the main structure and elements of the LMS . Those wireframes are also very important to the software developers because they help them gain a first idea of the technical requirements of the project .
When we end up to a more concrete and integrated idea , the development team will create a prototype of the LMS . That prototype will help us test our idea with actual users and find out what works for them and what does n’t before we start designing and developing the new product .
Insight & Approach
Discussion and ideas exchange are key parts of our brainstorming sessions and the visualization tools significantly improve the communication between our team ’s members . They not only help us establish a common language and understanding but also expand our imagination , boost our creativity and reinforce our team ’s bond . Our productivity and efficiency have also been increased .
Our brainstorming sessions are still ongoing . However , I ’m already impressed with how much the visualization technique has offered to our design thinking process . Since our meetings with our clients usually include design thinking activities , I ’m planning to use visualization in order to create a more effective communication channel between us , help them understand my ideas and picture the solution I suggest , and encourage them to express their own ideas and thoughts or concerns .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17751 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
student : Francesco Rizzi Final Assignment
Challenge Me and my team were contracted as design consultants for innovation by a Training Company that offers courses for businessmen / women and entrepreneurs . These entrepreneurs have various levels of knowledge and seek the most diverse types of courses , from basic courses to more advanced courses in order to help them start a new business or improve their current business . The Training Company has noticed a recurring decline in demand for its courses . So we ran some design thinking activities and we mapped different customer profiles ( personas ) and what was their main concerns which was causing the decreasing search for courses . The main problem identified was that the lessons are being given just as 20 years ago - in a “ traditional ” way , but the society has changed a lot since then . So , our challenge was to change the dynamics and methodology of the classes , the tools used and the physical space that must change to adapt the new reality of the students ( access to technology , more information but less time to learn ) . Selection As we have gone through other design thinking activities that allowed us identify the best solution , we realised that we were ready to test the Learning Launch tool . This tool would allows us to quickly test whether the new idea and concept of the classroom that we designed will meet the students ’ desires . Application The strategy for our learning launch was trying to test a new concept of classroom , class dynamics and instructional design . Our assumption was that a new classroom layout would engage students in a more dynamic class . We reorganize the classroom with whiteboards around its wall , 3 lcd televisions in which the students could group together and research topics together and also present their findings to other classmates . We also asked the instructor to reorganize the class content , so the studends would be engaged in trying to solve a problem ( we called it a “ mission ” ) without a previous content / knowledge . This would test our assumption that students would be more engaged after trying to accomplish a task - they would probably fail , but mainly they would understand “ why ” they are learning . Insight After running the first learning launch test , we realized that our first assumptions seemed to be right , but we are not able to compare with a more “ traditional ” classroom . So we ran a second
test , this time we created the same course with two different structures : one with a more “ traditional ” approach and another one with the more innovative way . Doing this , was possible to realize what worked better in the new classroom . We also tried to change some students during the course to observe how they would react to different contexts of classroom , and we found that the “ traditional ” students scored less than others in the final assignment . Approach When this training company contact us to solve their problem , we gone through several design thinking activities but their staff ( teachers and coordinators ) were not confident if their ideas and assumptions would work for real . So the best way to confirm if their idea would work was to prototype and test in a real environment . So the best way to do this was using the leaning launch tool .
| EMAIL:
ID_NUM:
NAME_STUDENT: Francesco Rizzi
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
student : Francesco Rizzi Final Assignment
Challenge Me and my team were contracted as design consultants for innovation by a Training Company that offers courses for businessmen / women and entrepreneurs . These entrepreneurs have various levels of knowledge and seek the most diverse types of courses , from basic courses to more advanced courses in order to help them start a new business or improve their current business . The Training Company has noticed a recurring decline in demand for its courses . So we ran some design thinking activities and we mapped different customer profiles ( personas ) and what was their main concerns which was causing the decreasing search for courses . The main problem identified was that the lessons are being given just as 20 years ago - in a “ traditional ” way , but the society has changed a lot since then . So , our challenge was to change the dynamics and methodology of the classes , the tools used and the physical space that must change to adapt the new reality of the students ( access to technology , more information but less time to learn ) . Selection As we have gone through other design thinking activities that allowed us identify the best solution , we realised that we were ready to test the Learning Launch tool . This tool would allows us to quickly test whether the new idea and concept of the classroom that we designed will meet the students ’ desires . Application The strategy for our learning launch was trying to test a new concept of classroom , class dynamics and instructional design . Our assumption was that a new classroom layout would engage students in a more dynamic class . We reorganize the classroom with whiteboards around its wall , 3 lcd televisions in which the students could group together and research topics together and also present their findings to other classmates . We also asked the instructor to reorganize the class content , so the studends would be engaged in trying to solve a problem ( we called it a “ mission ” ) without a previous content / knowledge . This would test our assumption that students would be more engaged after trying to accomplish a task - they would probably fail , but mainly they would understand “ why ” they are learning . Insight After running the first learning launch test , we realized that our first assumptions seemed to be right , but we are not able to compare with a more “ traditional ” classroom . So we ran a second
test , this time we created the same course with two different structures : one with a more “ traditional ” approach and another one with the more innovative way . Doing this , was possible to realize what worked better in the new classroom . We also tried to change some students during the course to observe how they would react to different contexts of classroom , and we found that the “ traditional ” students scored less than others in the final assignment . Approach When this training company contact us to solve their problem , we gone through several design thinking activities but their staff ( teachers and coordinators ) were not confident if their ideas and assumptions would work for real . So the best way to confirm if their idea would work was to prototype and test in a real environment . So the best way to do this was using the leaning launch tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Francesco Rizzi"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4191 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – VISUALIZATION
Challenge
I ’m a mechanical engineering student and in my junior year our group had to come up with product that was eco - friendly and cheap enough to replace an already available product in the market . Since we were all students then and did n’t have enough pocket money to do anything high tech , we sticked to simple everyday things that we could change such as a ‘ raincoat ’ .
Since our country was a monsoon country it was the perfect thing to produce with all the above criteria . And so we did !
Application
We sat down as a group and thought of all ways we could make a raincoat more eco - friendly and cheap . We thought all the things a raincoat should be .
Compact and easy to carry around after its use Waterproof all around the body Easy to remove and get into
And it should be made eco - friendly
We needed a material that was easy to procure , cheap to manufacture with and recyclable . I asked each of my group members to keep all the above needs in mind and visualize a material that fill all the above needs . I told them to visualize their daily ride back home and remember all the things they see that could be used as raw material for this project .
And after many hits and misses we finally selected the raw material we needed- Poly Vinyl Chloride or PVC . It was readily available all around us in the form of advertise boards and they were usually discarded after use . They would probably end up in junkyard and we could stockpile a lot of them if we wanted .
And just like we got hold of some advertisement boards , removed the PVC Sheets from them and stitched them into a prototype raincoat . We had to submit this prototype for an upcoming exhibition along with other groups as a project of ours .
It was a huge success with all our professors impressed with the idea and how simple though good it was . Thanks to Visualizing we were able find this simple and innovative replacement to a normal raincoat .
INSIGHT AND APPROACH
What I found helpful with the visualization tool was that as a group it was easy for us to come up with a raw material for our project because each of us visualized the needs for our project and thought of a solution for it with our everyday trip home .
Just by visualizing that trip home we were easily able to find a raw material source- the advertisement boards as a solution to our problem and easily make an eco friendly and cheap raincoat .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALIZATION
Challenge
I ’m a mechanical engineering student and in my junior year our group had to come up with product that was eco - friendly and cheap enough to replace an already available product in the market . Since we were all students then and did n’t have enough pocket money to do anything high tech , we sticked to simple everyday things that we could change such as a ‘ raincoat ’ .
Since our country was a monsoon country it was the perfect thing to produce with all the above criteria . And so we did !
Application
We sat down as a group and thought of all ways we could make a raincoat more eco - friendly and cheap . We thought all the things a raincoat should be .
Compact and easy to carry around after its use Waterproof all around the body Easy to remove and get into
And it should be made eco - friendly
We needed a material that was easy to procure , cheap to manufacture with and recyclable . I asked each of my group members to keep all the above needs in mind and visualize a material that fill all the above needs . I told them to visualize their daily ride back home and remember all the things they see that could be used as raw material for this project .
And after many hits and misses we finally selected the raw material we needed- Poly Vinyl Chloride or PVC . It was readily available all around us in the form of advertise boards and they were usually discarded after use . They would probably end up in junkyard and we could stockpile a lot of them if we wanted .
And just like we got hold of some advertisement boards , removed the PVC Sheets from them and stitched them into a prototype raincoat . We had to submit this prototype for an upcoming exhibition along with other groups as a project of ours .
It was a huge success with all our professors impressed with the idea and how simple though good it was . Thanks to Visualizing we were able find this simple and innovative replacement to a normal raincoat .
INSIGHT AND APPROACH
What I found helpful with the visualization tool was that as a group it was easy for us to come up with a raw material for our project because each of us visualized the needs for our project and thought of a solution for it with our everyday trip home .
Just by visualizing that trip home we were easily able to find a raw material source- the advertisement boards as a solution to our problem and easily make an eco friendly and cheap raincoat .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22335 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch of an Automated Guidance / Validation Tool
Challenge
I work in a high - tech manufacturing environment . A few years ago , we were faced with escalations from our customers about failures in shipped product . A small team was formed to investigate the issues and implement corrective actions . The team analyzed all the issues in detail to see if there are any systemic root causes . The findings were compiled and presented . It was noticed that there were inconsistencies in the manufacturing and validation processes that were being used . We noticed that even experienced personnel had a tough time to keep up with the complex requirements and specifications of building the product . Newly hired personnel were struggling to follow instructions , calculating specifications , interpreting results , and ensuring highest quality of shipped product .
We needed to build a tool that will help personnel , irrespective of their experience , to build complex assemblies with ease . We had to change the way we were doing things . Change is not easy - we needed buy in . We need to build something that both experienced and new people like . The solution should be scalable and at the same time make economic sense .
Selection
Design is an Iterative process . It might take years to perfect a product . But in the high tech work we need to be quick to market . We need to get buy in from all the stake holders fast . We need to convince management to Invest based on reliable good data .
A colleague and I started to work on this problem . We both had a lot of experience ( breadth ) in the manufacturing domain . We have worked in this area for years and were able to think through the details . We also had decent programming skills that were needed to develop something that we could test out . We decided to quickly build something and do a Learning Launch .
Application
We started to work on a Minimum Viable Product ( MVP ) . We developed basic functionality using C # coding . The application was completely a simulation . It would simulate build scenario and guide users / personnel to follow step by step instructions on how to proceed . It will automate processes when it can , make decisions for users and provide valuable insight into the process . Even though it was completely a simulation - it was very visual and provided a rich experience for the users to try it out .
We recruited a few Testers to try out the application . We carefully selected people based on different levels of experience and skill sets . We asked them to try out the product for a few hours . We partnered with the testers and carefully collected their feedback – How long did it take to complete , What they liked , What they did not like . We also collected data on their progress through the application – compared and contrasted data - based on their levels of experience . We carefully tabulated all the data and extrapolated it to the real word scenario . The results & lessons learned were peer reviewed and shared with management .
Insight
The feedback and data collected was very helpful . It clearly showed the need and the value of developing a tool like this . We were able to understand what experienced users were looking for ( more
automation ) and what new users were looking for ( detailed guidance ) . We now knew we had to develop something that can be customized based on user experience . We were able to collect data on savings . Now we could create a ROI model for management decision to proceed with full - fledged development . We were also able to show end users what the app might look like – will eventually help us get the buy in . We got some insights on what data is important , how it should be collected and stored . We were analyzed Scalability needs and came up with resource needs - Systems , People , Budget etc .
Approach
I think this approach of use Learning Launch was the right one and it yielded fantastic results . We can expand the launch now across other business groups to learn more and improve . Every time we will learn something new , get new data , gain useful insights and better the product . The data collected during this Learning launch was used to create a compelling story ( Story telling ) for management buy in and investments .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch of an Automated Guidance / Validation Tool
Challenge
I work in a high - tech manufacturing environment . A few years ago , we were faced with escalations from our customers about failures in shipped product . A small team was formed to investigate the issues and implement corrective actions . The team analyzed all the issues in detail to see if there are any systemic root causes . The findings were compiled and presented . It was noticed that there were inconsistencies in the manufacturing and validation processes that were being used . We noticed that even experienced personnel had a tough time to keep up with the complex requirements and specifications of building the product . Newly hired personnel were struggling to follow instructions , calculating specifications , interpreting results , and ensuring highest quality of shipped product .
We needed to build a tool that will help personnel , irrespective of their experience , to build complex assemblies with ease . We had to change the way we were doing things . Change is not easy - we needed buy in . We need to build something that both experienced and new people like . The solution should be scalable and at the same time make economic sense .
Selection
Design is an Iterative process . It might take years to perfect a product . But in the high tech work we need to be quick to market . We need to get buy in from all the stake holders fast . We need to convince management to Invest based on reliable good data .
A colleague and I started to work on this problem . We both had a lot of experience ( breadth ) in the manufacturing domain . We have worked in this area for years and were able to think through the details . We also had decent programming skills that were needed to develop something that we could test out . We decided to quickly build something and do a Learning Launch .
Application
We started to work on a Minimum Viable Product ( MVP ) . We developed basic functionality using C # coding . The application was completely a simulation . It would simulate build scenario and guide users / personnel to follow step by step instructions on how to proceed . It will automate processes when it can , make decisions for users and provide valuable insight into the process . Even though it was completely a simulation - it was very visual and provided a rich experience for the users to try it out .
We recruited a few Testers to try out the application . We carefully selected people based on different levels of experience and skill sets . We asked them to try out the product for a few hours . We partnered with the testers and carefully collected their feedback – How long did it take to complete , What they liked , What they did not like . We also collected data on their progress through the application – compared and contrasted data - based on their levels of experience . We carefully tabulated all the data and extrapolated it to the real word scenario . The results & lessons learned were peer reviewed and shared with management .
Insight
The feedback and data collected was very helpful . It clearly showed the need and the value of developing a tool like this . We were able to understand what experienced users were looking for ( more
automation ) and what new users were looking for ( detailed guidance ) . We now knew we had to develop something that can be customized based on user experience . We were able to collect data on savings . Now we could create a ROI model for management decision to proceed with full - fledged development . We were also able to show end users what the app might look like – will eventually help us get the buy in . We got some insights on what data is important , how it should be collected and stored . We were analyzed Scalability needs and came up with resource needs - Systems , People , Budget etc .
Approach
I think this approach of use Learning Launch was the right one and it yielded fantastic results . We can expand the launch now across other business groups to learn more and improve . Every time we will learn something new , get new data , gain useful insights and better the product . The data collected during this Learning launch was used to create a compelling story ( Story telling ) for management buy in and investments .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9716 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Storytelling Tool
Challenge :
I work in the communications area of an organization that promotes the rights of the Latino community , especially the Puerto Rican population that lives in the Humboldt Park area of Chicago . One of the main objectives of this organization is to promote and enhance self - sustainability through business initiatives ( support , training and
accompaniment for artists , entrepreneurs and artisans ) . Although the initiative began more than a year ago , new entrepreneurs need to arrive to expand the offer because visitors always find the same , but it is also necessary to promote product sales , not only on the physical site , but also through networks social services to provide a more personalized customer service ( and at the same time increase the followers not only in social media , but also improve the traffic of visits to the official website )
Selection : Storytelling tool
“ Every great brand has a story and that story connects to the emotions , the characters , the values of the people that live that product every day . Storytelling always been a part of business . ” Isaac Maldonado , Global leadership Development director , Mars INC ( Video , week 2 )
Application :
Goals : We needed to find a way to improve several strategies at the same time . 1 . Promote the project . 2 . Improve sales . 3 . Attract new clients and new entrepreneurs 4 . Improve website traffic and increase followers on social networks .
It seemed like a difficult challenge , effective and quick solutions were needed , I went back to the class documents , I remembered the storytelling strategy , the importance of storytelling , first I spoke with the entrepreneurs , I got to know in depth the products it offered and its target audience . Also about his life story and details about the creation of the business , the creative process of the artists and the challenges they faced . After meeting with the entrepreneurs , I made a list of the organization 's official information distribution channels . It contained the following : a. Social networks ( instagram , facebook , twitter , youtube ) b. Official website . C. Weekly bulletin . D. Monthly local newspaper . E. Databases ( emails ) then I defined the weaknesses : the communications area was very small ( 2 people ) with no possibility of expansion .
I had to optimize the information to the maximum , so I identified and selected a story from one of the entrepreneurs I met , I wrote a short chronicle , a successful story of overcoming , full of nuances ( joys , sadness , difficulties and finally solutions ) with this I wanted to move the emotions of the people who read the story , and connect reality . I took photographs of the protagonist and his products , edited the article and published it in the
newspaper , at the end of the article I reflected on the importance of supporting entrepreneurs and local businesses , followed by their social networks and an invitation for people who had ideas business and would like to receive information and help to make their business a reality . We use the same story published in the newspaper for the website , the newsletter and we also send the link to our database .
Insight :
The weekend following the publication , the entrepreneur reported that many people had been impressed with his story , they approached the point of sale , he improved his sales by 25 % and that week he increased the number of followers of his social networks . We also began to receive emails from people interested in starting a business idea . When we saw the results we decided to be “ stronger ” with the next publication . We recorded the interviews on video , we used the interview to write the article for the newspaper , then we edited the most important parts of the interviews and uploaded small video clips as an expectation on instagram , facebook , twitter , youtube , with the following slogan “ for to know the complete story , visit our website " this helped us improve the traffic of visits to our website .
Approach :
I think the strategy is working well , it has been " refined " however it is a very small team and it is a lot of work , and although we are in the initial stage and it seems innovative , more and more details must be included and more frequently in the publications to not to lose its validity , it is a collaborative exercise of persistence and effort to continue innovating .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Storytelling Tool
Challenge :
I work in the communications area of an organization that promotes the rights of the Latino community , especially the Puerto Rican population that lives in the Humboldt Park area of Chicago . One of the main objectives of this organization is to promote and enhance self - sustainability through business initiatives ( support , training and
accompaniment for artists , entrepreneurs and artisans ) . Although the initiative began more than a year ago , new entrepreneurs need to arrive to expand the offer because visitors always find the same , but it is also necessary to promote product sales , not only on the physical site , but also through networks social services to provide a more personalized customer service ( and at the same time increase the followers not only in social media , but also improve the traffic of visits to the official website )
Selection : Storytelling tool
“ Every great brand has a story and that story connects to the emotions , the characters , the values of the people that live that product every day . Storytelling always been a part of business . ” Isaac Maldonado , Global leadership Development director , Mars INC ( Video , week 2 )
Application :
Goals : We needed to find a way to improve several strategies at the same time . 1 . Promote the project . 2 . Improve sales . 3 . Attract new clients and new entrepreneurs 4 . Improve website traffic and increase followers on social networks .
It seemed like a difficult challenge , effective and quick solutions were needed , I went back to the class documents , I remembered the storytelling strategy , the importance of storytelling , first I spoke with the entrepreneurs , I got to know in depth the products it offered and its target audience . Also about his life story and details about the creation of the business , the creative process of the artists and the challenges they faced . After meeting with the entrepreneurs , I made a list of the organization 's official information distribution channels . It contained the following : a. Social networks ( instagram , facebook , twitter , youtube ) b. Official website . C. Weekly bulletin . D. Monthly local newspaper . E. Databases ( emails ) then I defined the weaknesses : the communications area was very small ( 2 people ) with no possibility of expansion .
I had to optimize the information to the maximum , so I identified and selected a story from one of the entrepreneurs I met , I wrote a short chronicle , a successful story of overcoming , full of nuances ( joys , sadness , difficulties and finally solutions ) with this I wanted to move the emotions of the people who read the story , and connect reality . I took photographs of the protagonist and his products , edited the article and published it in the
newspaper , at the end of the article I reflected on the importance of supporting entrepreneurs and local businesses , followed by their social networks and an invitation for people who had ideas business and would like to receive information and help to make their business a reality . We use the same story published in the newspaper for the website , the newsletter and we also send the link to our database .
Insight :
The weekend following the publication , the entrepreneur reported that many people had been impressed with his story , they approached the point of sale , he improved his sales by 25 % and that week he increased the number of followers of his social networks . We also began to receive emails from people interested in starting a business idea . When we saw the results we decided to be “ stronger ” with the next publication . We recorded the interviews on video , we used the interview to write the article for the newspaper , then we edited the most important parts of the interviews and uploaded small video clips as an expectation on instagram , facebook , twitter , youtube , with the following slogan “ for to know the complete story , visit our website " this helped us improve the traffic of visits to our website .
Approach :
I think the strategy is working well , it has been " refined " however it is a very small team and it is a lot of work , and although we are in the initial stage and it seems innovative , more and more details must be included and more frequently in the publications to not to lose its validity , it is a collaborative exercise of persistence and effort to continue innovating .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13251 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | LPG GAS CYLINDER ONLINE METERING EXPERIMENTATION - LEARNING LAUNCH
CHALLENGE :
I currently reside in Nigeria , and the most common energy means for cooking in the country is using either wood / coal , kerosene stove and Liquefied Petroleum Gas- LPG . To improve the use of green energy rather the use of fossil fuel such as wood , coal , and kerosene , I and my team then decided to explore the use of IOT metered LPG cylinders in rural communities where this non - green energy cooking methods are most dominant . The CHALLENGE with the people using LPG is the high cost involved in buying the LPG when compared to how much the fossil fuel are gotten . So , my team and I came up with idea of introducing a pay as you use system of consumption in these communities ; the members of these community live on daily wages when compared to the cities . We realized this technology are already in use in Kenya and Tanzania , but we were not so sure how it will be embraced in Nigeria . We decided to get a prototype of about 10 ( ten ) units , and we decided to deploy for some handful of community dwellers for few weeks .
SELECTION :
As a team , we decided to use the learning launch tool . We believe this will help us fine tun the design , make it simple , yet effective technology that our target customers can easily navigate through and use . Working with some few community dwellers and mind you we have already gone through several redesign thinking activities to come up with a customized go - to - market prototype for Nigeria . These pre activity knowledge has helped us to select the learning launch tool for our challenge and working with these prototypes will help us experiment the idea with a small group of community residents .
APPLICATION :
Our first launch , we focused on guiding the consumers on downloading a mobile application that runs on a smartphone , which enable them place orders / buy LPG and monitor remaining gas level / quantity in the cylinder . This process helped us understand our market , many residents liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most dwellers phone runs on Symbian operating system and the telco signal for 3 G was weak . It guided to rather go with an USSD- code transmitting approach rather than the 3 G dependent application approach .
INSIGHT :
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation and available infrastructure . My team and I used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
APPROACH :
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: LPG GAS CYLINDER ONLINE METERING EXPERIMENTATION - LEARNING LAUNCH
CHALLENGE :
I currently reside in Nigeria , and the most common energy means for cooking in the country is using either wood / coal , kerosene stove and Liquefied Petroleum Gas- LPG . To improve the use of green energy rather the use of fossil fuel such as wood , coal , and kerosene , I and my team then decided to explore the use of IOT metered LPG cylinders in rural communities where this non - green energy cooking methods are most dominant . The CHALLENGE with the people using LPG is the high cost involved in buying the LPG when compared to how much the fossil fuel are gotten . So , my team and I came up with idea of introducing a pay as you use system of consumption in these communities ; the members of these community live on daily wages when compared to the cities . We realized this technology are already in use in Kenya and Tanzania , but we were not so sure how it will be embraced in Nigeria . We decided to get a prototype of about 10 ( ten ) units , and we decided to deploy for some handful of community dwellers for few weeks .
SELECTION :
As a team , we decided to use the learning launch tool . We believe this will help us fine tun the design , make it simple , yet effective technology that our target customers can easily navigate through and use . Working with some few community dwellers and mind you we have already gone through several redesign thinking activities to come up with a customized go - to - market prototype for Nigeria . These pre activity knowledge has helped us to select the learning launch tool for our challenge and working with these prototypes will help us experiment the idea with a small group of community residents .
APPLICATION :
Our first launch , we focused on guiding the consumers on downloading a mobile application that runs on a smartphone , which enable them place orders / buy LPG and monitor remaining gas level / quantity in the cylinder . This process helped us understand our market , many residents liked the idea behind the technology , however , most of them did not own a smartphone and they had limited or no internet services due to their rural geographical locations . Most dwellers phone runs on Symbian operating system and the telco signal for 3 G was weak . It guided to rather go with an USSD- code transmitting approach rather than the 3 G dependent application approach .
INSIGHT :
By applying the learning tool , we designed and tested our solutions . Through the learning process we got to improve our mobile application to meet user ’s expectation and available infrastructure . My team and I used the results of this process to re - strategize our marketing campaign . Moving forward our business will focus on human centered design to improve our product and services .
APPROACH :
The learning launch is the appropriate tool for our business . We need as a team to review the insight gained from our first two launches and incorporate this insight into future launch designs as this is the most effective and ideal way of approaching and implementing solutions . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full roll out
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9773 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool – Learning Launch ( Module 4 )
Challenge My Company offers connectivity solutions ( Internet & VPNs ) for enterprise customers , and one of those customers called “ CityStars ” owns an infrastructure for a business building that includes hundreds of enterprise customers , and every time a customer inside that building requested a connectivity offer we made whole business case includes all those customers since they share the same infrastructure hardware and includes all the hardware costs in one business case which increase the time to offer any customer connected at “ Citystars ” , the team idea is to have a predefined pricelist for connectivity and customers to pick their suitable option from pricelist , yet we do n’t know if such approach will be appealing for customers , satisfy their technical needs and quick time to offer , by making special business case for predefined price list rather than customized solution for each customer . We will focus on testing the pricelist concept by having a pilot , which needs key stakeholders from sales , presales , pricing , finance and technical teams . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . We need to pilot the pricelist idea quickly , with low cost and check the results , the learning launch is an experiment meant to quickly test an idea and prototype . Application we prepared the pricelist business case , where we selected most desirable bandwidths and services , we defined acceptable revenue margins on each item on the pricelist and our sales team went to the market to meet our customers to listen to their demands and to understand their feedback , and also to check the time to offer based on this new approach . Contacting customers with this initiative made us tweak the pricelist to include more combination of services to meet more customers ’ demands , and we went again with the updated pricelist and it was incredibly appealing for customers and time to offer decreased by more than 65 % of using old traditional customized offers . Insight By applying the learning launch tool , our team identified our pricelist assumptions and updated based on customer feedback , in addition , we found customers encouraged to request more offers when they experienced the time to offer and simple efficient combination of services we offer , we kept updating the pricelist based on customers insights and we decreased the time to offer challenge for Citysrars special customers .
Approach We will keep testing more pricelist options and services , since pilot succeeded and the idea was appealing for the citystars customers , and we still can improve and enhance the time to offer and connectivity services .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool – Learning Launch ( Module 4 )
Challenge My Company offers connectivity solutions ( Internet & VPNs ) for enterprise customers , and one of those customers called “ CityStars ” owns an infrastructure for a business building that includes hundreds of enterprise customers , and every time a customer inside that building requested a connectivity offer we made whole business case includes all those customers since they share the same infrastructure hardware and includes all the hardware costs in one business case which increase the time to offer any customer connected at “ Citystars ” , the team idea is to have a predefined pricelist for connectivity and customers to pick their suitable option from pricelist , yet we do n’t know if such approach will be appealing for customers , satisfy their technical needs and quick time to offer , by making special business case for predefined price list rather than customized solution for each customer . We will focus on testing the pricelist concept by having a pilot , which needs key stakeholders from sales , presales , pricing , finance and technical teams . Selection Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . We need to pilot the pricelist idea quickly , with low cost and check the results , the learning launch is an experiment meant to quickly test an idea and prototype . Application we prepared the pricelist business case , where we selected most desirable bandwidths and services , we defined acceptable revenue margins on each item on the pricelist and our sales team went to the market to meet our customers to listen to their demands and to understand their feedback , and also to check the time to offer based on this new approach . Contacting customers with this initiative made us tweak the pricelist to include more combination of services to meet more customers ’ demands , and we went again with the updated pricelist and it was incredibly appealing for customers and time to offer decreased by more than 65 % of using old traditional customized offers . Insight By applying the learning launch tool , our team identified our pricelist assumptions and updated based on customer feedback , in addition , we found customers encouraged to request more offers when they experienced the time to offer and simple efficient combination of services we offer , we kept updating the pricelist based on customers insights and we decreased the time to offer challenge for Citysrars special customers .
Approach We will keep testing more pricelist options and services , since pilot succeeded and the idea was appealing for the citystars customers , and we still can improve and enhance the time to offer and connectivity services .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20808 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Michael Kl Reflection : Visualization
Challenge
Competitive organizations continuously face evolving market conditions , customer preferences , and changing laws and regulations within their respective industry . Therefore , it is essential to lean on , as well as advocate for , continuous improvement and innovative practices . The challenge that I have recently faced is at an assembly manufacturing organization that is comprised of a large warehousing space and two large production rooms . Within these production rooms , various components enter and are either prepped for production ( e.g. , cutting tubing , counting gauze , stacking towels , etc . ) or go straight into the assembly process , but both occur at the production line in its current state . Where the challenge begins within this process is figuring how to effectively separate prepped components from production to maintain teammate headcount , but increase productivity . Being tasked with this project along with a team of various professional backgrounds , miscommunication , misalignment , and misinterpretation occurred .
Selection
When implementing improvement initiatives , various change models are utilized to ensure that the improvement project is on time , covering all aspects of the respective process , and sustainable for the long - term . Additionally , consistent , professional , and creative forms of communication are taken advantage of to ensure that all active teammates fully understand the progress , barriers , and actions of the project . In this particular instance , the team and I resorted to utilizing the visualization design tool to ensure that each teammate , as well as stakeholders , had a solid understanding on the new process flow , material flow , and work cell layout of the preparation area . When using the visualization tool , teams communicate with imagery to make ideas more visible . In other words , visualization is about visual thinking and assists a team with communicating more effectively . Further , the visualization tool was ultimately vital in successfully communicating the future state of the preparation process to stakeholders , both vertically and horizontally .
Application
At first , the team communicated ideas , suggestions , and concerns verbally to one another in an attempt to make progress on the improvement initiative . After some time , and getting more in- depth into the project , teammates experienced confusion about the future state process flow , material flow , and physical layout of the preparation area . At this point as the project lead , I decided to create visual representations of the process flow , material flow , and layout of the work cells to assist the team in identifying areas of interest , misunderstanding , and barriers to a successful implementation . Having each functional area now represented by a layout map , the team was able to effectively identify what their concerns were , as well as ideas to make the project more of a success . Applying the visualization tool assisted the team in gaining a clear understanding of one another ’s concerns , ideas , and suggestions .
Insight
When applying the visualization tool , I found that teammates were more engaged when comparing it to situations when I was essentially attempting to verbally communicate the future
state of the improvement initiative . Additionally , having the visual component of the initiative allowed the team to generate questions and develop answers in real time , all while referencing the visualization tool , or the various process flows and physical layout of the preparation process . However , when looking back at the initiative , a design tool that I would have used in parallel with the visualization tool is that of mind mapping , which is utilized to identify how ideas from the team correlate with the main purpose of the project , as well as the ideas of their respective teammates . In all , the visualization tool enhanced the thought process and effectiveness of the team in ensuring that all barriers , ideas , and possibilities were appropriately addressed to ensure a successful improvement initiative .
Approach
As previously mentioned , applying the visualization tool during this improvement initiative was an effective decision that paid of tremendously in the form of increased participation and clearer communication . However , incorporating the mind mapping tool would have offered me the ability to capture the thought process of the team during these sessions and identify how each teammates ideas and concerns correlated with the purpose of the improvement initiative . Although , I have found that the visualization tool made a positive impact of the outcome of the project , has been added to the organization ’s arsenal of project tools , and has paved a lasting path for other design tools to make their respective mark on future improvement projects to come .
| EMAIL:
ID_NUM:
NAME_STUDENT: Michael Kl
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Michael Kl Reflection : Visualization
Challenge
Competitive organizations continuously face evolving market conditions , customer preferences , and changing laws and regulations within their respective industry . Therefore , it is essential to lean on , as well as advocate for , continuous improvement and innovative practices . The challenge that I have recently faced is at an assembly manufacturing organization that is comprised of a large warehousing space and two large production rooms . Within these production rooms , various components enter and are either prepped for production ( e.g. , cutting tubing , counting gauze , stacking towels , etc . ) or go straight into the assembly process , but both occur at the production line in its current state . Where the challenge begins within this process is figuring how to effectively separate prepped components from production to maintain teammate headcount , but increase productivity . Being tasked with this project along with a team of various professional backgrounds , miscommunication , misalignment , and misinterpretation occurred .
Selection
When implementing improvement initiatives , various change models are utilized to ensure that the improvement project is on time , covering all aspects of the respective process , and sustainable for the long - term . Additionally , consistent , professional , and creative forms of communication are taken advantage of to ensure that all active teammates fully understand the progress , barriers , and actions of the project . In this particular instance , the team and I resorted to utilizing the visualization design tool to ensure that each teammate , as well as stakeholders , had a solid understanding on the new process flow , material flow , and work cell layout of the preparation area . When using the visualization tool , teams communicate with imagery to make ideas more visible . In other words , visualization is about visual thinking and assists a team with communicating more effectively . Further , the visualization tool was ultimately vital in successfully communicating the future state of the preparation process to stakeholders , both vertically and horizontally .
Application
At first , the team communicated ideas , suggestions , and concerns verbally to one another in an attempt to make progress on the improvement initiative . After some time , and getting more in- depth into the project , teammates experienced confusion about the future state process flow , material flow , and physical layout of the preparation area . At this point as the project lead , I decided to create visual representations of the process flow , material flow , and layout of the work cells to assist the team in identifying areas of interest , misunderstanding , and barriers to a successful implementation . Having each functional area now represented by a layout map , the team was able to effectively identify what their concerns were , as well as ideas to make the project more of a success . Applying the visualization tool assisted the team in gaining a clear understanding of one another ’s concerns , ideas , and suggestions .
Insight
When applying the visualization tool , I found that teammates were more engaged when comparing it to situations when I was essentially attempting to verbally communicate the future
state of the improvement initiative . Additionally , having the visual component of the initiative allowed the team to generate questions and develop answers in real time , all while referencing the visualization tool , or the various process flows and physical layout of the preparation process . However , when looking back at the initiative , a design tool that I would have used in parallel with the visualization tool is that of mind mapping , which is utilized to identify how ideas from the team correlate with the main purpose of the project , as well as the ideas of their respective teammates . In all , the visualization tool enhanced the thought process and effectiveness of the team in ensuring that all barriers , ideas , and possibilities were appropriately addressed to ensure a successful improvement initiative .
Approach
As previously mentioned , applying the visualization tool during this improvement initiative was an effective decision that paid of tremendously in the form of increased participation and clearer communication . However , incorporating the mind mapping tool would have offered me the ability to capture the thought process of the team during these sessions and identify how each teammates ideas and concerns correlated with the purpose of the improvement initiative . Although , I have found that the visualization tool made a positive impact of the outcome of the project , has been added to the organization ’s arsenal of project tools , and has paved a lasting path for other design tools to make their respective mark on future improvement projects to come .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Michael Kl"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 4336 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tere Aguilar
Mind mapping tool
Challenge
I work as an UX designer in a bank in Mexico . As a designer , it is common to face
di � erent challenges when it comes to showing research information to
stakeholders and involving them in an active and creative way so that we can
jointly create solutions . At the end of the quarter , I participated in a project , where
I had to interview 12 employees of the commercial bank remotely , through 1 to 1
sessions with the use of an open - ended questionnaire , with the aim of knowing the
type of information and tools they use to generate reports and follow - up in their
day - to - day life . We did this because we are building a new advisory desk for
collaborators and we want to implement new functionalities to this proposal ,
based on the needs identified in said research . The challenge was that with the
scrum team , we could identify these needs and move this insights to a design
criteria , so we could start defining a roadmap or a user story map .
Selection
I selected the mind mapping tool , because it allows the active and creative
participation of stakeholders , as well as other people on the team . Something that
we always tell business people is that you do not have to study design , to put
Design Thinking into practice , it is only necessary to open your mind and
postpone the judgment , so that the dynamics become agents of favorable results
for the initiative . We carry out this activity through the Invision platform , in the
freehand option , since , due to the pandemic , we continue to do home o � ce . I
recommend this link in case you want to know more about how to cluster
information http://osborne.org/main/posts/tagprivacy.asp
and this book The Design Thinking Playbook which you can buy on Amazon at this
link
http://thomas.biz/list/taghome.php .
Application
Once we obtained the results of the interviews with collaborators , we downloaded
the information to Freehand , where , using a table , we divided by type of profile
interviewed . We interview divisional , zone and branch directors . We put the
questions we asked them on the quiz and put the answers aside . After this we
convened a session with the project stakeholders , who were 6 in total . What we did
was divide ourselves into 3 teams , and in each team we began to search for and
identify relevant ideas , after this , we began to cluster the information into large
categories . When we finished this phase , we all met again to see the categories
that had resulted in each team , this part was very useful since the stakeholders
realized that the needs of the profiles could be related , although they used and
carried out activities di � erent . After this , the insights began to be generated .
Something that could have been applied in a better way was time management ,
since the first part took us more than 30 minutes and that shortened the section
of elaborating insights .
Insight
I think that if I had not used this tool , reaching the next steps would have been
di � cult , because we are talking about many types of needs in 3 di � erent profiles .
But , I think that the most valuable thing about having generated this session and
obtaining the results was the participation of the business people . They have a lot
of knowledge regarding the type of possible solutions that can be proposed , they
have references of how much it will cost , how long it could take us and that
complements very well with our integral way of contemplating the design process ,
always revolving around the final user .
Approach
As I mentioned above and in fact it can happen in workshops or in the realization
of journeys or user story maps , is that time goes very fast . Many times because
people are late for the session or because we are in an activity where people
fortunately participate a lot and that takes us longer than what is planned . For the
next one , what I will do is prevent these minutes of waiting or any possible
problem , such as lack of connection or problems when activating the microphone .
| EMAIL:
ID_NUM:
NAME_STUDENT: Tere Aguilar
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: http://osborne.org/main/posts/tagprivacy.asp, http://thomas.biz/list/taghome.php
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tere Aguilar
Mind mapping tool
Challenge
I work as an UX designer in a bank in Mexico . As a designer , it is common to face
di � erent challenges when it comes to showing research information to
stakeholders and involving them in an active and creative way so that we can
jointly create solutions . At the end of the quarter , I participated in a project , where
I had to interview 12 employees of the commercial bank remotely , through 1 to 1
sessions with the use of an open - ended questionnaire , with the aim of knowing the
type of information and tools they use to generate reports and follow - up in their
day - to - day life . We did this because we are building a new advisory desk for
collaborators and we want to implement new functionalities to this proposal ,
based on the needs identified in said research . The challenge was that with the
scrum team , we could identify these needs and move this insights to a design
criteria , so we could start defining a roadmap or a user story map .
Selection
I selected the mind mapping tool , because it allows the active and creative
participation of stakeholders , as well as other people on the team . Something that
we always tell business people is that you do not have to study design , to put
Design Thinking into practice , it is only necessary to open your mind and
postpone the judgment , so that the dynamics become agents of favorable results
for the initiative . We carry out this activity through the Invision platform , in the
freehand option , since , due to the pandemic , we continue to do home o � ce . I
recommend this link in case you want to know more about how to cluster
information http://osborne.org/main/posts/tagprivacy.asp
and this book The Design Thinking Playbook which you can buy on Amazon at this
link
http://thomas.biz/list/taghome.php .
Application
Once we obtained the results of the interviews with collaborators , we downloaded
the information to Freehand , where , using a table , we divided by type of profile
interviewed . We interview divisional , zone and branch directors . We put the
questions we asked them on the quiz and put the answers aside . After this we
convened a session with the project stakeholders , who were 6 in total . What we did
was divide ourselves into 3 teams , and in each team we began to search for and
identify relevant ideas , after this , we began to cluster the information into large
categories . When we finished this phase , we all met again to see the categories
that had resulted in each team , this part was very useful since the stakeholders
realized that the needs of the profiles could be related , although they used and
carried out activities di � erent . After this , the insights began to be generated .
Something that could have been applied in a better way was time management ,
since the first part took us more than 30 minutes and that shortened the section
of elaborating insights .
Insight
I think that if I had not used this tool , reaching the next steps would have been
di � cult , because we are talking about many types of needs in 3 di � erent profiles .
But , I think that the most valuable thing about having generated this session and
obtaining the results was the participation of the business people . They have a lot
of knowledge regarding the type of possible solutions that can be proposed , they
have references of how much it will cost , how long it could take us and that
complements very well with our integral way of contemplating the design process ,
always revolving around the final user .
Approach
As I mentioned above and in fact it can happen in workshops or in the realization
of journeys or user story maps , is that time goes very fast . Many times because
people are late for the session or because we are in an activity where people
fortunately participate a lot and that takes us longer than what is planned . For the
next one , what I will do is prevent these minutes of waiting or any possible
problem , such as lack of connection or problems when activating the microphone .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Tere Aguilar"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"http://osborne.org/main/posts/tagprivacy.asp",
"http://thomas.biz/list/taghome.php"
],
"USERNAME": []
} | 12043 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Definition of the Value Proposition
1 . Challenge : Describe your challenge , including all relevant information . The challenge was to define the value proposition of the company we have just created . We started by developing , firstly , a better understanding of the current market situation , analyzing the value proposition of similar companies in the market . Secondly , we have focused to better understand the “ job to be done ” by the potential customers and this could be connected to our services . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
We have decided to use a Visualization tool , to highlight the possible connections between the “ job to be done ” by the customers and the services offered by our company . We have chosen a Visualization tool , since it can be used in different phases of the Design Thinking process , it is instrument that can be leveraged to have a better understanding of the current situation ( “ what is ” ) , and also to generate different options to be tested , supporting the creative phase ( “ what if ” ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
In the application of the tool , I have involved my co - founder to define together all the elements we wanted to include in our value proposition . In order to do that , we have used an approach that is described in this video to generate a visual representation of our value proposition . First , we have developed a visual representation of the customer profile , where we have described what is the “ job to be done ” for our potential customers , their pain points and their expected gains . Once we have completed that , we have also developed a visual representation of our value map , where we have described our services , how we are targeting specific pain points and their expected gains . We have filled the chart based on our experience and understanding of our customers or potential ones . For this reason , we have decided also to test some of our assumptions , by having some chats with some potential customers to better understand their pain points and their expectations .
4 . Insights : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We have been able to better understand who our customers are , their potential pain points and what they are expecting to gain . The insights have been quite interesting , while we had already quite an understanding of what was our customer profile , it helped us to improve the way we presented our services to potential customers to highlight the characteristics that might be more relevant to them , how we could further develop our services to match their needs , and which services are actually offering the most value potentially .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Even if it was the first time we have been using this technique , I think the process flew quite naturally . It was really interesting to apply it , it helped the confrontation with my co - founder , it made easier to talk about complex topics , and it made possible to align our vision about the services to be developed and why .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Definition of the Value Proposition
1 . Challenge : Describe your challenge , including all relevant information . The challenge was to define the value proposition of the company we have just created . We started by developing , firstly , a better understanding of the current market situation , analyzing the value proposition of similar companies in the market . Secondly , we have focused to better understand the “ job to be done ” by the potential customers and this could be connected to our services . 2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why
you selected it for your challenge -- including any appropriate video lecture references ) .
We have decided to use a Visualization tool , to highlight the possible connections between the “ job to be done ” by the customers and the services offered by our company . We have chosen a Visualization tool , since it can be used in different phases of the Design Thinking process , it is instrument that can be leveraged to have a better understanding of the current situation ( “ what is ” ) , and also to generate different options to be tested , supporting the creative phase ( “ what if ” ) .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what
you did and how the tool was applied effectively or ineffectively ) .
In the application of the tool , I have involved my co - founder to define together all the elements we wanted to include in our value proposition . In order to do that , we have used an approach that is described in this video to generate a visual representation of our value proposition . First , we have developed a visual representation of the customer profile , where we have described what is the “ job to be done ” for our potential customers , their pain points and their expected gains . Once we have completed that , we have also developed a visual representation of our value map , where we have described our services , how we are targeting specific pain points and their expected gains . We have filled the chart based on our experience and understanding of our customers or potential ones . For this reason , we have decided also to test some of our assumptions , by having some chats with some potential customers to better understand their pain points and their expectations .
4 . Insights : Describe the insight you gained from applying the tool you selected to your
challenge ( e.g. , how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We have been able to better understand who our customers are , their potential pain points and what they are expecting to gain . The insights have been quite interesting , while we had already quite an understanding of what was our customer profile , it helped us to improve the way we presented our services to potential customers to highlight the characteristics that might be more relevant to them , how we could further develop our services to match their needs , and which services are actually offering the most value potentially .
5 . Approach : Describe what you might do differently next time -- applying the same tool you
selected or a different one -- and the reason(s ) why .
Even if it was the first time we have been using this technique , I think the process flew quite naturally . It was really interesting to apply it , it helped the confrontation with my co - founder , it made easier to talk about complex topics , and it made possible to align our vision about the services to be developed and why .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11854 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Assignment
Challenge and Selection
1 - The Corona Virus has created lethal consequences for healthcare providers and their patients in hospitals and clinics across the United Stated and the world . By implementing a screen for caretakers , we hope to mitigate exposure in high risk areas in the hospital . The challenge is to get all the clinician to self - monitor at the door prior to entering the patient treatment areas . The tools I will use will be Visualization Tool and Journey Mapping to follow the clinicians as they move about the hospital My group is diverse because I wish to get input from all levels of personnel who interact directly with patients . These people are the clinicians , infection control staff , unit secretaries and the Chief Medical Officer . All of these people hold value around what might work , what obstacles we face and help define the workflow and best practices we might add to the process . I will create a flow diagram from all the information gleaned from the group ’s input to my visual powerpoint presentation of the idea and the steps they provide me using the Journey Mapping tool .
Application
I begin the process by meeting informally with groups of 10 physicians and nurses for quick Ideally , have 5 each would work well to provide a rounded workflow of how each clinician enters the hospital , which doors they use , and how soon they come in contact with the patients . To create my workflow diagram , I will begin by inspecting the entry areas to understand how each area is set up . I will determine which areas are most conducive to having monitoring devices easy to grab and use . Then , I will conduct interviews of the groups where I will present my napkin diagram on a slide so that they may visualize my idea . I will use Storytelling to elicit feedback from them to further develop the idea . Once I have the flow diagram set , I will set up 1 hour sessions in a classroom setting . The participants will consist of groups of 5 participants from each of the disciplines . For example , there will be one doctor , one nurse , one physician assistant , one nursing assistant , and unit secretary . I am including the unit secretary because they interact with patients as often as clinicians on most hospital units .
I will present the flow diagram as the first presentation , then I will break them into the groups of 5 and provide them with a poster sized , blank copy of the same workflow diagram , a copy of the slide presentation , and a white board with different colored markers and stickie notes that corresponds to their role . PART 1 : They will 1 ) talk as a team to get ideas around what ’s missing , 2 ) note possible improvements and 3 ) come up with a way to get all clinicians to comply with the request . PART 2 : The group will create their own flow diagram based on what they came up with in their group .
After the activity , I review each flow and discuss their findings to determine the differences and then put together a brand new flow diagram that is representative of all the groups ’ input . Then , I will photograph each diagram in an effort to digitize it .
Insight and Approach
What I hoped to discover are things I may have missed during my initial informal interviews with the clinicians . The group exercises will fill in all the details that might have been missed through the informal interviews and give a true view of the overall workflow from all the different roles . I feel the approach
could be improved by adding a person from a different area of the hospital . For example , if the group exercise is being done for the Emergency Department , I would like one nurse or doctor from the Med / Surg floor to sit in to see what ’s different in the workflow and compare to improve it as well as add a collaborative feel for the participant . In addition , they each may discover problems and provide each other with insights on how to improve their care .
Ca n’t get the thermometers , the learning curve to learn how to use them . The Exergen thermomerter are difficult to use , but are the most accurate thermometer . SureTemp .. under tongue . They are on backorder . Temp a doc- Throw aways .. unavailable . So there is an education issue and a demand issue .
Answer 3 questions - Algorhythm
1 ) Temp 2 ) Resp 3 ) D
Over 100 that ’s a problem .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Assignment
Challenge and Selection
1 - The Corona Virus has created lethal consequences for healthcare providers and their patients in hospitals and clinics across the United Stated and the world . By implementing a screen for caretakers , we hope to mitigate exposure in high risk areas in the hospital . The challenge is to get all the clinician to self - monitor at the door prior to entering the patient treatment areas . The tools I will use will be Visualization Tool and Journey Mapping to follow the clinicians as they move about the hospital My group is diverse because I wish to get input from all levels of personnel who interact directly with patients . These people are the clinicians , infection control staff , unit secretaries and the Chief Medical Officer . All of these people hold value around what might work , what obstacles we face and help define the workflow and best practices we might add to the process . I will create a flow diagram from all the information gleaned from the group ’s input to my visual powerpoint presentation of the idea and the steps they provide me using the Journey Mapping tool .
Application
I begin the process by meeting informally with groups of 10 physicians and nurses for quick Ideally , have 5 each would work well to provide a rounded workflow of how each clinician enters the hospital , which doors they use , and how soon they come in contact with the patients . To create my workflow diagram , I will begin by inspecting the entry areas to understand how each area is set up . I will determine which areas are most conducive to having monitoring devices easy to grab and use . Then , I will conduct interviews of the groups where I will present my napkin diagram on a slide so that they may visualize my idea . I will use Storytelling to elicit feedback from them to further develop the idea . Once I have the flow diagram set , I will set up 1 hour sessions in a classroom setting . The participants will consist of groups of 5 participants from each of the disciplines . For example , there will be one doctor , one nurse , one physician assistant , one nursing assistant , and unit secretary . I am including the unit secretary because they interact with patients as often as clinicians on most hospital units .
I will present the flow diagram as the first presentation , then I will break them into the groups of 5 and provide them with a poster sized , blank copy of the same workflow diagram , a copy of the slide presentation , and a white board with different colored markers and stickie notes that corresponds to their role . PART 1 : They will 1 ) talk as a team to get ideas around what ’s missing , 2 ) note possible improvements and 3 ) come up with a way to get all clinicians to comply with the request . PART 2 : The group will create their own flow diagram based on what they came up with in their group .
After the activity , I review each flow and discuss their findings to determine the differences and then put together a brand new flow diagram that is representative of all the groups ’ input . Then , I will photograph each diagram in an effort to digitize it .
Insight and Approach
What I hoped to discover are things I may have missed during my initial informal interviews with the clinicians . The group exercises will fill in all the details that might have been missed through the informal interviews and give a true view of the overall workflow from all the different roles . I feel the approach
could be improved by adding a person from a different area of the hospital . For example , if the group exercise is being done for the Emergency Department , I would like one nurse or doctor from the Med / Surg floor to sit in to see what ’s different in the workflow and compare to improve it as well as add a collaborative feel for the participant . In addition , they each may discover problems and provide each other with insights on how to improve their care .
Ca n’t get the thermometers , the learning curve to learn how to use them . The Exergen thermomerter are difficult to use , but are the most accurate thermometer . SureTemp .. under tongue . They are on backorder . Temp a doc- Throw aways .. unavailable . So there is an education issue and a demand issue .
Answer 3 questions - Algorhythm
1 ) Temp 2 ) Resp 3 ) D
Over 100 that ’s a problem .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9002 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
NB
1 . Challenge : First , I would like to tell you that I am working in a development agency , this
perspective is slightly different than the business sector . Even though , I feel design thinking process is useful to applied to development problems . The challenge is to reduce the structural vulnerability of the buildings of my city , using in this reflection the design thinking tools . The main problem identified is the current high vulnerability of building constructions in the city , in a very high seismic hazard environment , mainly due to : 1 ) Lack of population memory regarding past seismic disasters in this city . 2 ) Residential houses deficit . 3 ) Most vulnerable population in urban areas is living in very unsafe building constructions due to the lack of knowledge , technical support and control of local authorities . All these description is part of the “ what is ” definition of the problem .
2 . Selection : I select the visualization tool , to start collecting tangible ideas and concrete solutions or
possibilities , based on the reflection of “ what if ” , I proposed a group of engineers and stakeholders to reflect about this problem and do a brainstorming of possible solutions . I also explore different solutions done abroad through a web research , trying to find innovative way to tackle this issue . Then we organize all the elements in a visualization poster trying to find key elements , relations between ideas , opportunities and weaknesses .
3 . Application : I start the process preparing a visual methodology to reflect the ideas of every single
participant in the workshop but at the same time organizing these ideas to prioritize , based on some criteria predefined . I prepared a PowerPoint presentation with basic information of the problem . It was an introductory talk to the participants of 15 minutes . Then , I present a poster with three questions : What else characterize this problem ? Experiences you may know , done as pilot project or in other city / country ? Which elements were important in the experience you describe ? ( political issues , environmental , social commitment , others ) . I divided the 25 participants in groups of 5 persons , each of them receives a poster with the three questions and empty cards boards . Each group has one hour , first they need to talk about each question , and then write in the cards to complete the posters of information . They need also to choose a reporter to report out .
I post all the poster in the salon and give each participant three color sticks to prioritize the experiences and the elements to consider . This one was the first workshop .
Based on this prioritization , I did a research to understand more deeply the good experiences prioritized by the participants . On the second meeting I start preparing some information about the three most voted experiences . Just as a start point to continue with the question of : what if ? I again ask the participants to divided in groups and applied a brainstorm exercise , connected with the problem we are trying to tackle and based on the information done before .
4 . Insight : When you applied a methodology based on visual thinking , the participants share their
experiences in a different way . Everybody can look and reflect based on the visualization tools and the work is more fluently and collaborative .
5 . Approach : I really will apply the different methods and the four questions of design thinking to
design my development projects in the future . I really feel is useful to take some time to design a methodology to conduct a participatory approach during the design process . It is more motivated to find solutions or new approaches in a participatory way . The use of visualization is really very important to connect the ideas in a different way .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
NB
1 . Challenge : First , I would like to tell you that I am working in a development agency , this
perspective is slightly different than the business sector . Even though , I feel design thinking process is useful to applied to development problems . The challenge is to reduce the structural vulnerability of the buildings of my city , using in this reflection the design thinking tools . The main problem identified is the current high vulnerability of building constructions in the city , in a very high seismic hazard environment , mainly due to : 1 ) Lack of population memory regarding past seismic disasters in this city . 2 ) Residential houses deficit . 3 ) Most vulnerable population in urban areas is living in very unsafe building constructions due to the lack of knowledge , technical support and control of local authorities . All these description is part of the “ what is ” definition of the problem .
2 . Selection : I select the visualization tool , to start collecting tangible ideas and concrete solutions or
possibilities , based on the reflection of “ what if ” , I proposed a group of engineers and stakeholders to reflect about this problem and do a brainstorming of possible solutions . I also explore different solutions done abroad through a web research , trying to find innovative way to tackle this issue . Then we organize all the elements in a visualization poster trying to find key elements , relations between ideas , opportunities and weaknesses .
3 . Application : I start the process preparing a visual methodology to reflect the ideas of every single
participant in the workshop but at the same time organizing these ideas to prioritize , based on some criteria predefined . I prepared a PowerPoint presentation with basic information of the problem . It was an introductory talk to the participants of 15 minutes . Then , I present a poster with three questions : What else characterize this problem ? Experiences you may know , done as pilot project or in other city / country ? Which elements were important in the experience you describe ? ( political issues , environmental , social commitment , others ) . I divided the 25 participants in groups of 5 persons , each of them receives a poster with the three questions and empty cards boards . Each group has one hour , first they need to talk about each question , and then write in the cards to complete the posters of information . They need also to choose a reporter to report out .
I post all the poster in the salon and give each participant three color sticks to prioritize the experiences and the elements to consider . This one was the first workshop .
Based on this prioritization , I did a research to understand more deeply the good experiences prioritized by the participants . On the second meeting I start preparing some information about the three most voted experiences . Just as a start point to continue with the question of : what if ? I again ask the participants to divided in groups and applied a brainstorm exercise , connected with the problem we are trying to tackle and based on the information done before .
4 . Insight : When you applied a methodology based on visual thinking , the participants share their
experiences in a different way . Everybody can look and reflect based on the visualization tools and the work is more fluently and collaborative .
5 . Approach : I really will apply the different methods and the four questions of design thinking to
design my development projects in the future . I really feel is useful to take some time to design a methodology to conduct a participatory approach during the design process . It is more motivated to find solutions or new approaches in a participatory way . The use of visualization is really very important to connect the ideas in a different way .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15935 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am a member of Quality Assurance department in a Pharmaceutical company where this function represents on behalf of manufacturing site during regulatory inspections to the site in qualifying the site for supplying drugs to different markets . Failure of inspections , results serious fall on sales and lower reputation of the company as well .
Selection :
Our team has tried learning launch tool under design thinking , so as to enhance capability of all the employees of the site with the help of external consultants . This has helped reviewing and providing practical feedback on regular execution of the activity about the real practice gaps .
Application :
First learning launch , we focused on enhancing technical capability of all the employees by class room trainings from these skilled external consultants . Tested their enhanced skills through questionnaires , quiz sessions and demo sessions .
For our second learning launch , we focused on review of practices by these external consultants while execution by our employees . This has built confidence in the team and actively participated in their further enhancement requirements .
Further , on quarterly basis , measured the pulse of culture enhancement through survey and identified a clear improvement and a cultural shift over to any time inspection readiness .
Insight :
By applying this learning launch tool , our team has proved the cultural shift where our assumptions on design launch . There was a clear shift towards quality focus and any time inspection readiness .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs .
Organization :
As a pharmaceutical organization , this any time inspection readiness through learning launch has enhanced our customer delight and there by observed continual growth in our sales and marketing .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am a member of Quality Assurance department in a Pharmaceutical company where this function represents on behalf of manufacturing site during regulatory inspections to the site in qualifying the site for supplying drugs to different markets . Failure of inspections , results serious fall on sales and lower reputation of the company as well .
Selection :
Our team has tried learning launch tool under design thinking , so as to enhance capability of all the employees of the site with the help of external consultants . This has helped reviewing and providing practical feedback on regular execution of the activity about the real practice gaps .
Application :
First learning launch , we focused on enhancing technical capability of all the employees by class room trainings from these skilled external consultants . Tested their enhanced skills through questionnaires , quiz sessions and demo sessions .
For our second learning launch , we focused on review of practices by these external consultants while execution by our employees . This has built confidence in the team and actively participated in their further enhancement requirements .
Further , on quarterly basis , measured the pulse of culture enhancement through survey and identified a clear improvement and a cultural shift over to any time inspection readiness .
Insight :
By applying this learning launch tool , our team has proved the cultural shift where our assumptions on design launch . There was a clear shift towards quality focus and any time inspection readiness .
Approach :
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs .
Organization :
As a pharmaceutical organization , this any time inspection readiness through learning launch has enhanced our customer delight and there by observed continual growth in our sales and marketing .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18141 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Peer - Graded Assignment :
Redesigning the Youth ’s Perspectives on Agriculture
Challenge :
I work in the humanitarian sector at an organization that aims at reducing world hunger and promoting food security through activities and interventions within the agriculture sector . While outreaching for participants to one of our agriculture programs , we fell short on recruiting young participants ranging between 18 and 23 years old . As we needed to meet our target , this was a challenge we had to overcome . Studying the what is of the agriculture sector in our community , we realized that there are 3 main stereotypes that might be the reasons behind the lack of interest of the youth in the agriculture sector :
1 ) Agriculture practitioners are all poor , uneducated and underprivileged . 2 ) Agriculture practitioners are just for the old . 3 ) Agriculture activities are physically demanding and boring .
Breaking down those attitudes brought to my attention that with most of the people interviewed and observed , those stereotypes emerged mostly from our own representations of this sector : if I ask you to design a marketing campaign to promote agriculture , what would be the first pitch ? In my community , the answer has always been the same : photographs of an old man sweating and cultivating the soil , as an old woman wearing teared clothes carries a ton of seeds over her head . It is all in the images we represent this sector through . If however , we want the youth to be interested , then we need to show them the interesting part of story . As an agriculture practitioner myself , I have experienced how agriculture can be fun , developmental , and a constructive hobby to a 23 - year - old educated girl like me . The challenge was to relay this image of agriculture to an audience that have long believed otherwise .
Selection :
Since my goal has become to break those stereotypes , what calls for changing how this sector is seen by the community , I have chosen visualization as a tool that would allow me to : 1 ) better communicate to the young audience who is now immersed in a visual world , 2 ) avoid using words and long promotional slogans that will turn off the readers , 3 ) allow space for dynamics . I needed to show , not tell . As we learnt in this course , photography “ is a very rich way for us to understand the world ” and most importantly , in context . And in order to trigger a new visual approach to agriculture I needed to break the pattern already dominating in this sector . But what image can defy all 3 stereotypes at once ?
Application :
Aiming at changing mindset through visualization , I have chosen to change the scenery of agriculture altogether and I have resorted to another hobby of mine , and combined the two in - reality - very - distant domains , within the same frame . The subjects of the photoshoot will in fact be dancers : 1 ) dancers are generally linked in our minds to youth , 2 ) dancers do not belong to any particular class and are not at all seen as uneducated , 3 ) dance is all about life , energy and fun .
The result of this initiative was a set of pictures of young dancers practicing agriculture activities : a ballerina wearing her tutu cropping apples on pointe , a salsero lifting a salsera to reach the top of the tree , a gymnast spreading the seeds through a grand ecart in midair . So instead of old tired poor man and woman , we redesigned agriculture and assigned it to the young , educated , middle classed , and those seeking fun and enjoyment in their activities . The outcome was a significant increase in youth participation in the phase 2 of the program .
Insight and Approach :
This challenge that welcomed uncertainty and risk of a delicate goal that addressed perspectives and mindsets , confirmed the belief we departed from : visualization is a powerful tool that can influence our perspective on things . This exercise that followed the course , was a demonstration of the ability of design thinking to create new paths in situations that have the regularity of a single approach . It has already been emphasized in the course that visualization can be a tool throughout all the 4 phases of our projects , and my exercise confirms the role of visualization that I look forward to adopt in my future missions . Visualization , particularly when it follows strong assessment of the what is and a deep understanding of the audience and context , is a valuable tool we have to influence and change .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Peer - Graded Assignment :
Redesigning the Youth ’s Perspectives on Agriculture
Challenge :
I work in the humanitarian sector at an organization that aims at reducing world hunger and promoting food security through activities and interventions within the agriculture sector . While outreaching for participants to one of our agriculture programs , we fell short on recruiting young participants ranging between 18 and 23 years old . As we needed to meet our target , this was a challenge we had to overcome . Studying the what is of the agriculture sector in our community , we realized that there are 3 main stereotypes that might be the reasons behind the lack of interest of the youth in the agriculture sector :
1 ) Agriculture practitioners are all poor , uneducated and underprivileged . 2 ) Agriculture practitioners are just for the old . 3 ) Agriculture activities are physically demanding and boring .
Breaking down those attitudes brought to my attention that with most of the people interviewed and observed , those stereotypes emerged mostly from our own representations of this sector : if I ask you to design a marketing campaign to promote agriculture , what would be the first pitch ? In my community , the answer has always been the same : photographs of an old man sweating and cultivating the soil , as an old woman wearing teared clothes carries a ton of seeds over her head . It is all in the images we represent this sector through . If however , we want the youth to be interested , then we need to show them the interesting part of story . As an agriculture practitioner myself , I have experienced how agriculture can be fun , developmental , and a constructive hobby to a 23 - year - old educated girl like me . The challenge was to relay this image of agriculture to an audience that have long believed otherwise .
Selection :
Since my goal has become to break those stereotypes , what calls for changing how this sector is seen by the community , I have chosen visualization as a tool that would allow me to : 1 ) better communicate to the young audience who is now immersed in a visual world , 2 ) avoid using words and long promotional slogans that will turn off the readers , 3 ) allow space for dynamics . I needed to show , not tell . As we learnt in this course , photography “ is a very rich way for us to understand the world ” and most importantly , in context . And in order to trigger a new visual approach to agriculture I needed to break the pattern already dominating in this sector . But what image can defy all 3 stereotypes at once ?
Application :
Aiming at changing mindset through visualization , I have chosen to change the scenery of agriculture altogether and I have resorted to another hobby of mine , and combined the two in - reality - very - distant domains , within the same frame . The subjects of the photoshoot will in fact be dancers : 1 ) dancers are generally linked in our minds to youth , 2 ) dancers do not belong to any particular class and are not at all seen as uneducated , 3 ) dance is all about life , energy and fun .
The result of this initiative was a set of pictures of young dancers practicing agriculture activities : a ballerina wearing her tutu cropping apples on pointe , a salsero lifting a salsera to reach the top of the tree , a gymnast spreading the seeds through a grand ecart in midair . So instead of old tired poor man and woman , we redesigned agriculture and assigned it to the young , educated , middle classed , and those seeking fun and enjoyment in their activities . The outcome was a significant increase in youth participation in the phase 2 of the program .
Insight and Approach :
This challenge that welcomed uncertainty and risk of a delicate goal that addressed perspectives and mindsets , confirmed the belief we departed from : visualization is a powerful tool that can influence our perspective on things . This exercise that followed the course , was a demonstration of the ability of design thinking to create new paths in situations that have the regularity of a single approach . It has already been emphasized in the course that visualization can be a tool throughout all the 4 phases of our projects , and my exercise confirms the role of visualization that I look forward to adopt in my future missions . Visualization , particularly when it follows strong assessment of the what is and a deep understanding of the audience and context , is a valuable tool we have to influence and change .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8921 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
The first tool that I used is Mind Mapping . I work at IBM and nowadays it is pretty common to see my colleagues using this tool to solve problems on projects or to better understand the client ’s problems , needs and the best approach to address the solution , bringing customer satisfaction . As part of the sales team , I ’ve started doing it on sales roundtables . Basically , the concept of mind mapping is to represent ideas and concepts graphically . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas .
Application
We start in a white board with the main point of concern . Most of the time we use Post - It ’s to make better connections and better visualize the lines with vibrant colors . Most of the time we prefer to have more people on the room , usually from different Business Units , to have a global view of the challenges and differing opinions to find a better line of business to meet the satisfaction , expectation and our client ’s needs .
When the discussion starts , we make a brainstorming session , where anyone in the room can stick a Post It or draw something around the main concern or objective , linking the dots and suggesting ways to overcome possible challenges that may arise during the project . These roundtable sessions , give us new possibilities , organizing new ideas and new approaches to mutable scenarios . After this first step , we list the main points , rearranging the primary links and connecting them to the possible scenarios , solutions and ideas . Always with striking colors we highlight the connection lines to get an overview of the context in which we operate .
After that , we analyze the best way to meet the demands mentioned in the brainstorming process . Normally , we leave the room with good solutions and motivated to make everything that was said come true . We write down everything that is relevant to continuous learning and new sessions that may occur throughout the project .
Insight & Approach
What I take as a conclusion of the mind mapping process is that viewing a global context , where concerns of all business units are part of the result of design thinking , brings the benefit of a better team work , where everyone feels important part of building the best solution for the customer . In addition to providing better results , predicting problems and suggesting solution , the final product has better quality . This type of visualization , provides a better understanding of the root cause and the process as a whole . It brings better deliveries , better relationships and better learning from past mistakes .
The technique of mind mapping can be used in various fields of knowledge , as well as the design thinking methodology . This reinvention of the creative process and humanization of the challenges , brings countless benefits to companies and industries that use them . A simple tool can indeed make all the difference for any company , as it did for the Big Blue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
The first tool that I used is Mind Mapping . I work at IBM and nowadays it is pretty common to see my colleagues using this tool to solve problems on projects or to better understand the client ’s problems , needs and the best approach to address the solution , bringing customer satisfaction . As part of the sales team , I ’ve started doing it on sales roundtables . Basically , the concept of mind mapping is to represent ideas and concepts graphically . It is a visual thinking tool that helps structuring information , helping you to better analyze , comprehend , synthesize , recall and generate new ideas .
Application
We start in a white board with the main point of concern . Most of the time we use Post - It ’s to make better connections and better visualize the lines with vibrant colors . Most of the time we prefer to have more people on the room , usually from different Business Units , to have a global view of the challenges and differing opinions to find a better line of business to meet the satisfaction , expectation and our client ’s needs .
When the discussion starts , we make a brainstorming session , where anyone in the room can stick a Post It or draw something around the main concern or objective , linking the dots and suggesting ways to overcome possible challenges that may arise during the project . These roundtable sessions , give us new possibilities , organizing new ideas and new approaches to mutable scenarios . After this first step , we list the main points , rearranging the primary links and connecting them to the possible scenarios , solutions and ideas . Always with striking colors we highlight the connection lines to get an overview of the context in which we operate .
After that , we analyze the best way to meet the demands mentioned in the brainstorming process . Normally , we leave the room with good solutions and motivated to make everything that was said come true . We write down everything that is relevant to continuous learning and new sessions that may occur throughout the project .
Insight & Approach
What I take as a conclusion of the mind mapping process is that viewing a global context , where concerns of all business units are part of the result of design thinking , brings the benefit of a better team work , where everyone feels important part of building the best solution for the customer . In addition to providing better results , predicting problems and suggesting solution , the final product has better quality . This type of visualization , provides a better understanding of the root cause and the process as a whole . It brings better deliveries , better relationships and better learning from past mistakes .
The technique of mind mapping can be used in various fields of knowledge , as well as the design thinking methodology . This reinvention of the creative process and humanization of the challenges , brings countless benefits to companies and industries that use them . A simple tool can indeed make all the difference for any company , as it did for the Big Blue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21379 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | The use of Tics The instrument I used was the visualization tool to achieve a better understanding , since it is understood up to 60,000 times faster than any text and thus achieve different points of view , obtaining a better solution to problems or a shared solution . Request it is most commonly used for problem situations , providing better ideas as we thus achieve more results and better responses to different points of view . My problem situation focuses on the use of the tics that are of utmost importance when taking or implementing virtual classes and thus provide good quality when receiving classes , which will use a questionnaire looking for the shortcomings presented by teachers u students who may are unfamiliar with the use or implementation of tics . I will take as an example the students of the NTU ( Cúcuta Colombia ) implementing a series of questions such as : Have you used any virtual platform to receive classes ? Or How much do you know about virtual platforms when receiving classes ? Obtaining multiple results for these two questions , of which many students showed misinformation about the use of tics , which does not generate the problem to be solved . Many teachers who for years have taught their classes in person were forced to evolve in terms of managing their virtual classes , receiving training which was very helpful since , through a survey carried out on a number of students , they showed disagreement about how their teachers towards the methodology or practice of the class . Due to this problem , a survey was created for a part of the students with questions such as : Would you receive from the experts in the subject of class management virtually any type of training to know how to use digital platforms when taking classes ? obtaining a positive result for this question and thus generating a number of responses to obtain the expected result for said problem , generating a positive response to the implementation and use of tics . Perspective and focus With this tool you can learn that it is very useful when it comes to knowing multiple points of view of a situation , obtaining positive results and different observations , thus generating a better understanding of the problem and innovating with respect to what is needed .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: The use of Tics The instrument I used was the visualization tool to achieve a better understanding , since it is understood up to 60,000 times faster than any text and thus achieve different points of view , obtaining a better solution to problems or a shared solution . Request it is most commonly used for problem situations , providing better ideas as we thus achieve more results and better responses to different points of view . My problem situation focuses on the use of the tics that are of utmost importance when taking or implementing virtual classes and thus provide good quality when receiving classes , which will use a questionnaire looking for the shortcomings presented by teachers u students who may are unfamiliar with the use or implementation of tics . I will take as an example the students of the NTU ( Cúcuta Colombia ) implementing a series of questions such as : Have you used any virtual platform to receive classes ? Or How much do you know about virtual platforms when receiving classes ? Obtaining multiple results for these two questions , of which many students showed misinformation about the use of tics , which does not generate the problem to be solved . Many teachers who for years have taught their classes in person were forced to evolve in terms of managing their virtual classes , receiving training which was very helpful since , through a survey carried out on a number of students , they showed disagreement about how their teachers towards the methodology or practice of the class . Due to this problem , a survey was created for a part of the students with questions such as : Would you receive from the experts in the subject of class management virtually any type of training to know how to use digital platforms when taking classes ? obtaining a positive result for this question and thus generating a number of responses to obtain the expected result for said problem , generating a positive response to the implementation and use of tics . Perspective and focus With this tool you can learn that it is very useful when it comes to knowing multiple points of view of a situation , obtaining positive results and different observations , thus generating a better understanding of the problem and innovating with respect to what is needed .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14198 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example of an Reflection - Visualisation
Tool :
The tool I used was Visualization , to achieve a clear understanding of a problem among a group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with the customers who are government agencies working to apply technology innovations to modernize their mission or for the delivery of their services to their customers , which may be U.S. citizens , businesses or non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions for discussion to allow a group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying loss chances and gain opportunities for solutions or improvements
Process :
I is a process of creating a straw man graphic of the problem domain . To develop it , I will draw from any existing material to understand the environment . The material available may be operational or procedural documents , marketing materials , training materials or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . This approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with
also has a column on the left to identify Partners and VCP and a column on the right is to identify Oversight Organizations like Congress , GAO , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or anather format
For activity , I will divide the stakeholders into groups of 5 - 6 participants where each one representing a different organization . Each group receives a poster - size copy of the straw man graphic that they can use sticky notes to make comments or write directly on . I will give them 2 or 3 questions to answer , For example : 1 ) What are the key elements missing from the graphic ? 2 ) What will you change in the graphic to make it look more accurately reflect problem space ? 3 ) What are the key insights you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss those questions and mark up the graphic . Then I have each group report out on their answers to those questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion . After this session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion and create a revised graphic that incorporates their feedback and propose changes for the group
Vision :
I have learnt the graphic – particularly the revised graphic that incorporate their feedback . It is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the group of stakeholders a focal point for discussion that allows them to share their views and develop perceptives for their problems . While they could create the graphic from a blank slate in a
collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic or if they are missing and can more quickly gain new visions about relationships between key entities . They can also identify variables in the problem space . i.e , it helps them to identify what they have not known , in what areas they need to obtain information or data to provide the values for the variables by conducting this experiment .
I discovered that the most valuable aspect is the shared insights and learning , later I could use the visualization activity as a starting point for a series of design thinking activities . Then i can use the revised graphic that includes their combined feedback can serve as a reference tool for the remaining work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example of an Reflection - Visualisation
Tool :
The tool I used was Visualization , to achieve a clear understanding of a problem among a group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with the customers who are government agencies working to apply technology innovations to modernize their mission or for the delivery of their services to their customers , which may be U.S. citizens , businesses or non - citizens . I have used the technique of using a straw man visualization of a problem domain with a set of questions for discussion to allow a group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying loss chances and gain opportunities for solutions or improvements
Process :
I is a process of creating a straw man graphic of the problem domain . To develop it , I will draw from any existing material to understand the environment . The material available may be operational or procedural documents , marketing materials , training materials or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate , I will borrow the concept to “ front - stage / back - stage ” from previous research , and discussed in David Gray ’s book , “ The Connected Company ” . This approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with
also has a column on the left to identify Partners and VCP and a column on the right is to identify Oversight Organizations like Congress , GAO , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Visio or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different stakeholders , or anather format
For activity , I will divide the stakeholders into groups of 5 - 6 participants where each one representing a different organization . Each group receives a poster - size copy of the straw man graphic that they can use sticky notes to make comments or write directly on . I will give them 2 or 3 questions to answer , For example : 1 ) What are the key elements missing from the graphic ? 2 ) What will you change in the graphic to make it look more accurately reflect problem space ? 3 ) What are the key insights you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss those questions and mark up the graphic . Then I have each group report out on their answers to those questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion . After this session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion and create a revised graphic that incorporates their feedback and propose changes for the group
Vision :
I have learnt the graphic – particularly the revised graphic that incorporate their feedback . It is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the group of stakeholders a focal point for discussion that allows them to share their views and develop perceptives for their problems . While they could create the graphic from a blank slate in a
collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic or if they are missing and can more quickly gain new visions about relationships between key entities . They can also identify variables in the problem space . i.e , it helps them to identify what they have not known , in what areas they need to obtain information or data to provide the values for the variables by conducting this experiment .
I discovered that the most valuable aspect is the shared insights and learning , later I could use the visualization activity as a starting point for a series of design thinking activities . Then i can use the revised graphic that includes their combined feedback can serve as a reference tool for the remaining work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21874 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My own challenge
Challenge & Selection Storytelling is a tool that I use all the time during my public speaking events and presentation . I am an entrepreneur exploring new ideas and innovation processes . I work with local government institutions to provide solutions to digitize various daily work processes . Many of the employees working at the municipalities lack resources and training and consequently suffer from demotivation and exclusion despite the great efforts they deploy each day to serve citizens . I spent more than 15 years looking how develop new solutions to enhance their daily tasks , some succeeded and some were a complete fiasco . When I was working with the employees especially during ICT training sessions they were very keen to share their stories with technology .
Application I have a story about using storytelling . In raising awareness among decision makers to focus on an important component which is human resources well - being in order to better serve citizens . This story is that of the city of fez that embarked 10 years ago in ICT4D project that ended up being a prize winner both at the country level and at the global level . The city in addition to providing the adequate infrastructure and trainings empowered its employees and included them in the decision making process , this gave the project , in which I was a project manager , great success and better impact in both employees and local population . Which served as pilot that started to be replicated since then in many other municipalities in the country .
Insight & Approach The mayor of the city reached the “ waw ” point only few months after giving a promotion to the employees working in department he targeting to digitize and the change of working habits changed smoothly . This story helped in the scale up of the pilot I it was the subject of all awareness campaign I was conducting with decision makers both at central and local levels . I did not know about the storytelling principle effect but I realized while pursuing this course that indeed it was one the best think I have done so far and am enthusiastic to experiment the visualization , mind mapping and learning launch .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My own challenge
Challenge & Selection Storytelling is a tool that I use all the time during my public speaking events and presentation . I am an entrepreneur exploring new ideas and innovation processes . I work with local government institutions to provide solutions to digitize various daily work processes . Many of the employees working at the municipalities lack resources and training and consequently suffer from demotivation and exclusion despite the great efforts they deploy each day to serve citizens . I spent more than 15 years looking how develop new solutions to enhance their daily tasks , some succeeded and some were a complete fiasco . When I was working with the employees especially during ICT training sessions they were very keen to share their stories with technology .
Application I have a story about using storytelling . In raising awareness among decision makers to focus on an important component which is human resources well - being in order to better serve citizens . This story is that of the city of fez that embarked 10 years ago in ICT4D project that ended up being a prize winner both at the country level and at the global level . The city in addition to providing the adequate infrastructure and trainings empowered its employees and included them in the decision making process , this gave the project , in which I was a project manager , great success and better impact in both employees and local population . Which served as pilot that started to be replicated since then in many other municipalities in the country .
Insight & Approach The mayor of the city reached the “ waw ” point only few months after giving a promotion to the employees working in department he targeting to digitize and the change of working habits changed smoothly . This story helped in the scale up of the pilot I it was the subject of all awareness campaign I was conducting with decision makers both at central and local levels . I did not know about the storytelling principle effect but I realized while pursuing this course that indeed it was one the best think I have done so far and am enthusiastic to experiment the visualization , mind mapping and learning launch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20618 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and Selection I hold responsibilities as a technical product manager for a global bank in the middle east . In this paper , I would be describing how the tool of ‘ visualization ’ and the understanding of visual thinking has helped me and the organization to achieve a regulatory requirement to build a solution that can suit all products to record and handle customer retention journeys . Recently as part of the ‘ consumer protection regulations ’ all financial organizations were requested to keep records of any retention offers given to a client , followed by few types of written communications at each stage of the customer retention journey . This would include acknowledging the customers ’ requests in two business days upon receipt , provide written confirmations for any retention offers given to the client and retain records of such requests for a stipulated period . Even though there were existing processors to handle customers retentions based on each product , for example , Accounts , Credit Cards , Personal Loans , Mortgages and Vehicle Finances . There was an obvious requirement to build a single tool that will comply with the regulatory ask and be driven by user - level configurations to handle end to end customer retentions journeys . At the start , it was n’t an easy task to agree on a single journey that can suit all products to handle these different requirements in terms of retention offers . However , collectively with the power of visualization , we managed to come up with a perfect design to build this new tool to handle this regulatory and organizations requirement . Application As always , the visualization story began with a simple box and arrow flow chart . I had to organize multiple meetings over zoom with all products managers to finetune the overall design as the retentions journeys and customer touchpoints were different by - products . At certain points , the discussions got a little heated as some journeys were overlapping mainly due to service level agreements , complexity and fee commitments . For example , retaining a credit card seemed much easier than a savings accounts . At the same time settling a personal loan seemed much easier than a housing mortgage even though these products fall into the same category of lending . Also , having to conduct this project totally over zoom due to remote working was a bigger challenge than it seemed to mutual agreements on certain touchpoints . Therefore , in order to understand the ‘ what IF ’ element of the design thinking journey , all product managers were requested to team up with their operations colleagues and find answers to the below few questions 1 . What are the key elements that should be included in the graphical design ? 2 . What changes would be required in order to address all challenges for each product
retention ?
3 . What are the common attributes your product retention life cycle has , compared to other
products ?
4 . How could it impact the current SLA ’s , the clients and customer service ? However , it was quite eminent that more we adopted visual thinking by including all the ideas of each product manager based on the behaviour of their product , the overall solution design also was refined . At the same time , some product managers were able to identify a few common elements and behaviours that could be leveraged to be used for multiple products . One main observation I had is that sometimes a certain understanding we all had based on verbal explanation was not always the same when we draw the same idea graphically . Even though the outcome was the same in both cases , but the path to get there was different on individual ’s minds . This challenge was easy to overcome by adding those ideas into visual on a whiteboard in front of all so everyone could be in the same understating of the final solution . Also , for certain individuals , verbal explanations are not their strongest point . On contrary , the level of listening and understanding is also something different to each individual . Therefore , visualization was the perfect answer to overcome these unforeseen challenges and to have much shorter discussions and fruitful outcomes . Having said that , the time we managed to save for planning can now be invested in solution build so we could hopefully have an early go - live than planned . Insight and Approach What I have mainly learnt by leading this project was that visualization during a design journey can start at a very simple level and it will eventually mature when all members of the team are convinced with the visual thinking approach . Also , the team members will always have different understandings of a certain problem even though it is common for all products and services , but with visualization , all of them can be brought to one level of understating within a very minimal time frame . A graphically visualized solution will always provide the stakeholders with a different dimension to a problem . At the same time , it will help to find answers to a challenge much sooner simply by moving few elements in the workflow . Also , it will provide them with an understanding of how another person would look at the same problem much differently and find a better solution than what you thought was the right approach . A visualized solution will always keep the stakeholders much focused and glutted on the discussion points especially when it ’s done over video conferencing . The chances of focus derailing are much lesser than an ordinary verbal meeting . Also , it will help to share their perspectives much easily in a way where everyone will understand the exact solutions at the same level , most of the time the existing processes can get refined by understating how others do things differently . Therefore , the best practices will only take centre stage in the final solution design .
As I ’ve discovered , the most valuable aspect of the visualization tool is the shared insight and learning from your won pears . This will also provide us with a good understanding of how rational thinking can bring good results to a specific situation . In similar future projects , where we will have to build solutions and designs , I will make sure to take this approach of visualization at the starting point . This will help the project team to agree and build robust solutions much faster with the blessings from each line of businesses and stakeholders no matter which position they hold in the organization as it will give them a very clear understanding of what ’s being built as solutions and outcomes .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and Selection I hold responsibilities as a technical product manager for a global bank in the middle east . In this paper , I would be describing how the tool of ‘ visualization ’ and the understanding of visual thinking has helped me and the organization to achieve a regulatory requirement to build a solution that can suit all products to record and handle customer retention journeys . Recently as part of the ‘ consumer protection regulations ’ all financial organizations were requested to keep records of any retention offers given to a client , followed by few types of written communications at each stage of the customer retention journey . This would include acknowledging the customers ’ requests in two business days upon receipt , provide written confirmations for any retention offers given to the client and retain records of such requests for a stipulated period . Even though there were existing processors to handle customers retentions based on each product , for example , Accounts , Credit Cards , Personal Loans , Mortgages and Vehicle Finances . There was an obvious requirement to build a single tool that will comply with the regulatory ask and be driven by user - level configurations to handle end to end customer retentions journeys . At the start , it was n’t an easy task to agree on a single journey that can suit all products to handle these different requirements in terms of retention offers . However , collectively with the power of visualization , we managed to come up with a perfect design to build this new tool to handle this regulatory and organizations requirement . Application As always , the visualization story began with a simple box and arrow flow chart . I had to organize multiple meetings over zoom with all products managers to finetune the overall design as the retentions journeys and customer touchpoints were different by - products . At certain points , the discussions got a little heated as some journeys were overlapping mainly due to service level agreements , complexity and fee commitments . For example , retaining a credit card seemed much easier than a savings accounts . At the same time settling a personal loan seemed much easier than a housing mortgage even though these products fall into the same category of lending . Also , having to conduct this project totally over zoom due to remote working was a bigger challenge than it seemed to mutual agreements on certain touchpoints . Therefore , in order to understand the ‘ what IF ’ element of the design thinking journey , all product managers were requested to team up with their operations colleagues and find answers to the below few questions 1 . What are the key elements that should be included in the graphical design ? 2 . What changes would be required in order to address all challenges for each product
retention ?
3 . What are the common attributes your product retention life cycle has , compared to other
products ?
4 . How could it impact the current SLA ’s , the clients and customer service ? However , it was quite eminent that more we adopted visual thinking by including all the ideas of each product manager based on the behaviour of their product , the overall solution design also was refined . At the same time , some product managers were able to identify a few common elements and behaviours that could be leveraged to be used for multiple products . One main observation I had is that sometimes a certain understanding we all had based on verbal explanation was not always the same when we draw the same idea graphically . Even though the outcome was the same in both cases , but the path to get there was different on individual ’s minds . This challenge was easy to overcome by adding those ideas into visual on a whiteboard in front of all so everyone could be in the same understating of the final solution . Also , for certain individuals , verbal explanations are not their strongest point . On contrary , the level of listening and understanding is also something different to each individual . Therefore , visualization was the perfect answer to overcome these unforeseen challenges and to have much shorter discussions and fruitful outcomes . Having said that , the time we managed to save for planning can now be invested in solution build so we could hopefully have an early go - live than planned . Insight and Approach What I have mainly learnt by leading this project was that visualization during a design journey can start at a very simple level and it will eventually mature when all members of the team are convinced with the visual thinking approach . Also , the team members will always have different understandings of a certain problem even though it is common for all products and services , but with visualization , all of them can be brought to one level of understating within a very minimal time frame . A graphically visualized solution will always provide the stakeholders with a different dimension to a problem . At the same time , it will help to find answers to a challenge much sooner simply by moving few elements in the workflow . Also , it will provide them with an understanding of how another person would look at the same problem much differently and find a better solution than what you thought was the right approach . A visualized solution will always keep the stakeholders much focused and glutted on the discussion points especially when it ’s done over video conferencing . The chances of focus derailing are much lesser than an ordinary verbal meeting . Also , it will help to share their perspectives much easily in a way where everyone will understand the exact solutions at the same level , most of the time the existing processes can get refined by understating how others do things differently . Therefore , the best practices will only take centre stage in the final solution design .
As I ’ve discovered , the most valuable aspect of the visualization tool is the shared insight and learning from your won pears . This will also provide us with a good understanding of how rational thinking can bring good results to a specific situation . In similar future projects , where we will have to build solutions and designs , I will make sure to take this approach of visualization at the starting point . This will help the project team to agree and build robust solutions much faster with the blessings from each line of businesses and stakeholders no matter which position they hold in the organization as it will give them a very clear understanding of what ’s being built as solutions and outcomes .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18450 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION- STORY TELLING
Challenge :
I have been a member of design thinking team in our company . Our company does all kinds of ad films . Recently , we had a deal with one start - up company and they told us about their products and told us to make an ad shoot and so that project was allotted to our team and everyone worked on it and so did I. I came up with a concept in which we can promote all their products at a time . For explaining my concept to my head and other team members I chose story - telling as a tool because I think it is the best tool that can be used for explaining concept for an ad .
Selection :
I decided to use storytelling tool as it seems to be more realistic than others in my situation . It helped me a lot in explaining my concept to my team head , other teammates and the actors . They got connected to the concept emotionally . Everyone loved my presentation and I am so glad that I could just finish it all by myself . Hence , I feel story telling is a great tool for good explanation of my design to my boss and other teammates .
Application :
Storytelling is very useful in delivering the content or concept we have in an organised and proper manner and it makes the listeners understand the concept and get connected to the situation easily . Storytelling is used in every company as it has a realistic side of thinking and it has many advantages as well . Every person gets to connect with some or the other story in their life and so in design thinking also . Every popular brand has a special story that tries to connect people to the specific emotions , the characters or actors , the values or beliefs . Storytelling helps in building bonds between
the user and the company or brand . And so , I used storytelling tool to give my presentation to my team head , other teammates and our client .
Insight :
By applying storytelling tool , the concept is getting highlighted and the users are getting connected to the story and our products . Sometimes a little story can do a lot of things which are good . People get emotionally connected to the products and use them for a longer time . Storytelling is a tool that enables us to explain the product or concept very clearly to more audience and it is not an easy thing to be a storyteller . Explanation also matters along with the story . Good communications skills are required .
Approach :
Firstly , I had no knowledge then I approached my teammates who started developing a concept and they have used a different method . Then , I thought of coming up with a different concept using storytelling . I started my groundwork that is the very basic level of approach . Then , I started to develop the concept step by step and I used all the products that our client company produces and made a presentation . And I am quite moderate at presenting so I also took the help of coursera to learn some presentation skills and somehow my presentation went well and our client , my teammates and my team head appreciated me . I would like to improve my communication skills so that I can tell the story in different ways so that our client will get more excited next time . I never thought I could present a presentation in such a good way . This course has helped me a lot in doing so ... and made me see storytelling tool in a new way .
Finally , I thank you , for reading my assignment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION- STORY TELLING
Challenge :
I have been a member of design thinking team in our company . Our company does all kinds of ad films . Recently , we had a deal with one start - up company and they told us about their products and told us to make an ad shoot and so that project was allotted to our team and everyone worked on it and so did I. I came up with a concept in which we can promote all their products at a time . For explaining my concept to my head and other team members I chose story - telling as a tool because I think it is the best tool that can be used for explaining concept for an ad .
Selection :
I decided to use storytelling tool as it seems to be more realistic than others in my situation . It helped me a lot in explaining my concept to my team head , other teammates and the actors . They got connected to the concept emotionally . Everyone loved my presentation and I am so glad that I could just finish it all by myself . Hence , I feel story telling is a great tool for good explanation of my design to my boss and other teammates .
Application :
Storytelling is very useful in delivering the content or concept we have in an organised and proper manner and it makes the listeners understand the concept and get connected to the situation easily . Storytelling is used in every company as it has a realistic side of thinking and it has many advantages as well . Every person gets to connect with some or the other story in their life and so in design thinking also . Every popular brand has a special story that tries to connect people to the specific emotions , the characters or actors , the values or beliefs . Storytelling helps in building bonds between
the user and the company or brand . And so , I used storytelling tool to give my presentation to my team head , other teammates and our client .
Insight :
By applying storytelling tool , the concept is getting highlighted and the users are getting connected to the story and our products . Sometimes a little story can do a lot of things which are good . People get emotionally connected to the products and use them for a longer time . Storytelling is a tool that enables us to explain the product or concept very clearly to more audience and it is not an easy thing to be a storyteller . Explanation also matters along with the story . Good communications skills are required .
Approach :
Firstly , I had no knowledge then I approached my teammates who started developing a concept and they have used a different method . Then , I thought of coming up with a different concept using storytelling . I started my groundwork that is the very basic level of approach . Then , I started to develop the concept step by step and I used all the products that our client company produces and made a presentation . And I am quite moderate at presenting so I also took the help of coursera to learn some presentation skills and somehow my presentation went well and our client , my teammates and my team head appreciated me . I would like to improve my communication skills so that I can tell the story in different ways so that our client will get more excited next time . I never thought I could present a presentation in such a good way . This course has helped me a lot in doing so ... and made me see storytelling tool in a new way .
Finally , I thank you , for reading my assignment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9055 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | My design story telling is based on amethyst .
Amethyst is a violet variety of quartz and a gemstone which is purple in colour and the colour purple
Was a royal colour in the olden days . It is used to bring peace and it is worshiped
By many people . It is represented by purity of sprit and often viewed as a stone of
Peace and protection . It also helps with clarity if mind . Provides stress relief ,
Provides serenity , reduces headaches , helps with weight loss , detoxifies body
And promotes hormonal balance . It is also very expensive and is very brittle .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: My design story telling is based on amethyst .
Amethyst is a violet variety of quartz and a gemstone which is purple in colour and the colour purple
Was a royal colour in the olden days . It is used to bring peace and it is worshiped
By many people . It is represented by purity of sprit and often viewed as a stone of
Peace and protection . It also helps with clarity if mind . Provides stress relief ,
Provides serenity , reduces headaches , helps with weight loss , detoxifies body
And promotes hormonal balance . It is also very expensive and is very brittle .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17401 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MIND MAPPING
Challenge : I am currently building an expense tracker application . I am collecting data for the most common expenditures of people . Apart from the obvious areas that I personally spend on and have seen people near me spend on I would like to take in a broader perspective . I want this data to represent the minds of my customers and give clear picture for my product direction .
Selection : The tool I have selected is mind mapping . It is a creative solution to identify patterns that are visual and engaging so my insights would be more clear and communicative to my challenge . I can see my outliers too and take that in considerations for extensive categorizing . Spending money on small things is a quick impulse than a meditative step . So an intuitive reaction would provide better results , this is where mind mapping comes in play .
Application : I visited the mall and asked few people to participate in my research . They were asked to go round the mall and shop with a fixed amount , ( say 1000 rupees ) . They came back and pinned the receipts on a board . People that shopped for similar items pinned and labelled that area . I carried this activity for 8 more days in various other malls to build more pattern on the same board . I think I have included the essence of mind mapping for this data collection of a large crowd .
Insight : The insight I obtained from mind mapping was that people tend to buy more clothes as they were on sale , the home décor was the second to the groceries bought . This tool made me accept so many categories that was considered trivial to me . The customer wants were more wide spread than originally thought . Unless we interact with the customer and understand the ethnography , the solution will be incomplete .
Approach : I have used the tool effectively but to increase the scope of the observation I would include more people . Also , I would not just constrict the location to malls . Another tool I would be using in future is learning launch for confirming my analysis and testing my product for successful market implementation .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MIND MAPPING
Challenge : I am currently building an expense tracker application . I am collecting data for the most common expenditures of people . Apart from the obvious areas that I personally spend on and have seen people near me spend on I would like to take in a broader perspective . I want this data to represent the minds of my customers and give clear picture for my product direction .
Selection : The tool I have selected is mind mapping . It is a creative solution to identify patterns that are visual and engaging so my insights would be more clear and communicative to my challenge . I can see my outliers too and take that in considerations for extensive categorizing . Spending money on small things is a quick impulse than a meditative step . So an intuitive reaction would provide better results , this is where mind mapping comes in play .
Application : I visited the mall and asked few people to participate in my research . They were asked to go round the mall and shop with a fixed amount , ( say 1000 rupees ) . They came back and pinned the receipts on a board . People that shopped for similar items pinned and labelled that area . I carried this activity for 8 more days in various other malls to build more pattern on the same board . I think I have included the essence of mind mapping for this data collection of a large crowd .
Insight : The insight I obtained from mind mapping was that people tend to buy more clothes as they were on sale , the home décor was the second to the groceries bought . This tool made me accept so many categories that was considered trivial to me . The customer wants were more wide spread than originally thought . Unless we interact with the customer and understand the ethnography , the solution will be incomplete .
Approach : I have used the tool effectively but to increase the scope of the observation I would include more people . Also , I would not just constrict the location to malls . Another tool I would be using in future is learning launch for confirming my analysis and testing my product for successful market implementation .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22558 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection – Mind Mapping
• Challenge and Selection
I used Mind Mapping tool here for my Reflection example for understanding the solving and looking the problem from a different side . It ’s creative , looks good , easy to understand .
My challenge or the topic here is Mobile phones they use and application taken are explained here . Making this lets me infill the all sides and version at the product . Making the mind map and approach the solutions and the other . I can bring up better understanding at the product insights .
• Applications
So , my topic is Mobile Phone as we know the one of the most used and very important device out in 21st century . One of the greatest inventions every . Mobile Phones have been too crucial in our lives that without them a day feels so different , from the morning to the night we have spent almost hours daily over it .
The subtopic I took here are the
1 . Design 2 . Job 3 . Functions 4 . Applications 5 . Interactions
• Design – The design I take in is Colour , Housing , Themes . The colours are the ones
which attraction the most from the outside and housing and themes are the ones which are seen from inside the interface and the functioning attracts the people a lot .
• Job – The Job are here given as the phone designer which looks into the phone
design inside and outside . Another slot as Programmer where the OS of the phone is taken care of .
• Functions – The functions as in the comes at Entertainment purposes and
Communications . The phones are used for recording and watching and streaming and surfing the internet . The phones are also used as in communication where Meetings and calls are taken .
• Applications – The applications are taken here as Media , Gaming , as TV , Camera . The
phones can be used for streaming videos and record them , play music and use as mini tv for watching movies and all .
• Interactions – The interactive like being connection to the latest trends and source of
online communications likes social media like Instagram , Facebook .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection – Mind Mapping
• Challenge and Selection
I used Mind Mapping tool here for my Reflection example for understanding the solving and looking the problem from a different side . It ’s creative , looks good , easy to understand .
My challenge or the topic here is Mobile phones they use and application taken are explained here . Making this lets me infill the all sides and version at the product . Making the mind map and approach the solutions and the other . I can bring up better understanding at the product insights .
• Applications
So , my topic is Mobile Phone as we know the one of the most used and very important device out in 21st century . One of the greatest inventions every . Mobile Phones have been too crucial in our lives that without them a day feels so different , from the morning to the night we have spent almost hours daily over it .
The subtopic I took here are the
1 . Design 2 . Job 3 . Functions 4 . Applications 5 . Interactions
• Design – The design I take in is Colour , Housing , Themes . The colours are the ones
which attraction the most from the outside and housing and themes are the ones which are seen from inside the interface and the functioning attracts the people a lot .
• Job – The Job are here given as the phone designer which looks into the phone
design inside and outside . Another slot as Programmer where the OS of the phone is taken care of .
• Functions – The functions as in the comes at Entertainment purposes and
Communications . The phones are used for recording and watching and streaming and surfing the internet . The phones are also used as in communication where Meetings and calls are taken .
• Applications – The applications are taken here as Media , Gaming , as TV , Camera . The
phones can be used for streaming videos and record them , play music and use as mini tv for watching movies and all .
• Interactions – The interactive like being connection to the latest trends and source of
online communications likes social media like Instagram , Facebook .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9038 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Idea Generation - Visualisation
Challenge and Selection I chose to use a visualisation tool called Crazy8s in order to quickly capture and analyse group ideas . We needed to design the UI of a website where doctors could easily translate medical notes into valid complex medical concepts consisting of our graph of medical knowledge . Application It involves several rounds of quick drawing in a group where each person folds a piece of paper so that there are 8 boxes and every minute ( for 8 minutes ) sketches how they think it should look . Next everyone sticks them on the wall and presents their ideas without discussion . The final round is 5 mins on one sketch and then everyone presents their final idea . At the end everyone has 3 dots with which they can stick on any of the designs in order to help with prioritisation of which idea to explore further . Insight This method was extremely successful in understanding everyone ’s different ideas about how to solve this problem . The two round strategy encouraged people to take from each other ’s first designs and incorporate them into the final design . Finally the voting at the end , enabled everyone to feel like they had a voice and so the final design was chosen and everyone could get on board as they had been part of the process . This is the key to the “ What if ” and “ What Wows ” part of the design thinking process . Approach Next time I would like to develop the idea that was taken and build a more substantial prototype . It could still be in paper and show it to people to get their reactions . I think we should also keep in mind the previous design that did not get through and potentially incorporate features from those where it makes sense .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Idea Generation - Visualisation
Challenge and Selection I chose to use a visualisation tool called Crazy8s in order to quickly capture and analyse group ideas . We needed to design the UI of a website where doctors could easily translate medical notes into valid complex medical concepts consisting of our graph of medical knowledge . Application It involves several rounds of quick drawing in a group where each person folds a piece of paper so that there are 8 boxes and every minute ( for 8 minutes ) sketches how they think it should look . Next everyone sticks them on the wall and presents their ideas without discussion . The final round is 5 mins on one sketch and then everyone presents their final idea . At the end everyone has 3 dots with which they can stick on any of the designs in order to help with prioritisation of which idea to explore further . Insight This method was extremely successful in understanding everyone ’s different ideas about how to solve this problem . The two round strategy encouraged people to take from each other ’s first designs and incorporate them into the final design . Finally the voting at the end , enabled everyone to feel like they had a voice and so the final design was chosen and everyone could get on board as they had been part of the process . This is the key to the “ What if ” and “ What Wows ” part of the design thinking process . Approach Next time I would like to develop the idea that was taken and build a more substantial prototype . It could still be in paper and show it to people to get their reactions . I think we should also keep in mind the previous design that did not get through and potentially incorporate features from those where it makes sense .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15595 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Re - Engaging Students : A Learning Launch Experiment
Salman Fong , June 27 2020
1 . Challenge
At an EdTech company that I worked at , we were undergoing a massive digital transformation program . Our team was tasked with finding innovative solutions that we can bring to the market quickly to broaden our offering by utilizing our existing content . The company was a traditional publishing house catering textbooks to a large number of schools & universities . It was not easy to change the existing business processes . The backend content creation , organization and data - management was a time - consuming process . But it provided the high quality content that the market had come to expect of the company . We can not compromise on the quality for sure , but we need to streamline the process to be a bit more nimble and fast . The turnaround time for material revision was in the order of months if not years , which meant that we can not deliver up - to - date content to the students in a timely manner . Another more important challenge that was facing the academic institutions was the high number of dropout rates . Students just stopped attending schools . Reasons varied - lack of interest / motivation , socio - economic factors etc . And that ’s the challenge that we were willing to take on initially . How can we keep the students engaged and motivated so they do n’t drop out - since this has a huge impact on their future career and on the community as a whole . Even though this concern had been in the minds of the business executives for a while and there were various ideation exercises taken up , none of them were put to practice , as they were stuck in the processes . The legacy teams were not adopting the approaches from the Design Thinking framework . When I joined the company it was in the mid-2010s . My small team was excited about applying newer methodologies to these burning issues . We noticed the increasing significance mobile phones were playing in our lives in general , and students ’ lives in particular . Our team started observing the effect of smartphones on students , and how the smartphones had become so ubiquitous and so personal . Majority of the students relied on these devices as primary source of information / entertainment / distractions ! So we decided to develop a prototype mobile app that can deliver key information to them at the right times so they can stay on top of their course assignments . This was to be our ‘ learning launch ’ experiment ! We had come up with a few hypotheses to test : ( 1 ) Friendly reminders , delivered via smartphones , to students regarding their upcoming assignments is going to help them stay on track , ( 2 ) We could gain more insight into the users ’ app engagement which can further drive feature developments , ( 3 ) We could make future content delivery ‘ mobile - first ’ for an optimal UX and improved engagement .
2 . Selection
Based on the challenges our team faced , and the overall course of our business
transformation , we decided to use the ‘ learning launch ’ design thinking tool for our purposes . As stated here , learning launch is a quick and inexpensive experiment to validate a growth idea before committing additional resources to build out a full product . We chose this tool because of it ’s real - world driven feedback that can help us iteratively improve upon the initial ideas . It can also help us park our disproven hypotheses for the time being and ensure we focus on the really valuable ones that meet the current market conditions . Following Michael Just ’s instructions as stated in Module 4 / Week 4 of the Design Thinking for Innovation course , we focussed on testing out the various hypotheses to get to the different ‘ trues ’ . We had to pick the best idea(s ) to work on to have a positive business impact . We wanted to avoid a lot of guesswork and incorrect projections just so we can come up with a business plan . We wanted to learn quickly from our ideas . We wanted to identify the ones that showcase the ‘ burning need ’ of our customers . We wanted to know the real - world truths about the various ideas we were exploring . These reasons helped us zero in on the learning launch tool as the preferred one for this experiment .
3 . Application
In order to apply this model , we committed to building a prototype app first . It was to be
responsive with less barrier for adoption by students . With minimal resources - small team , shortened time period , AND not much of a budget - we went about building a responsive mobile app that was bare minimal in functionality . From a broad set of features we had originally planned for a full fledged mobile app , we pared down to the basics . We ended up deciding to support just three key features : ( 1 ) Login for enrolled users only , ( 2 ) View course info , along with assignment dates ( 3 ) Opt - in for reminders and notifications . This helped us to clearly get the relevant usage data to prove / dis - prove our hypotheses that we set out to test . Around 100 pre - approved users were given access to the app . This helped us keep the user count to a manageable level . We were able to integrate certain analytics features into the app so we can collect meaningful data for our analyses . That ’s where our learning would kick in . As an alternative mode of data collection , we were able to bring in a few student volunteers to observe first hand how they used our app , with candid feedback . With both the modes we were able to monitor & gather a few weeks worth of data , which revealed to us the various usage patterns , shortcomings and the missing features . We really wanted to test our assumptions about the friendly reminders helping them , and whether the students prefer nuggets of content optimized for mobile model of interaction - brief short duration vs long duration assignments .
4 . Insight
Throughout this rollout our team was committed to providing the best possible experience and to gather the maximum quality data for future analysis . Applying learning launch helped us bring a certain rigor and discipline into prototype building & data collection processes . It certainly helped me see the value of design thinking as a key framework in the business context . As we started interpreting the collected data , we observed key patterns that validated our hypotheses ! Users certainly liked the reminders - almost all of them opted - in right away - that helped them complete and turn - in their assignments on time . They really were spending more time in the reminders screen of the app than any other . Another interesting outcome was that they really preferred short assignments to long ones . Given the nature of frequent distractions when using a smartphone it was no surprise that short bursts of key engagements provide a better experience for the students . That in turn keeps them motivated to learn a few concepts at a time . This turned out to be a very useful insight in the whole experiment . Till this point our content creators were focussed on creating a huge blob of linearly delivered course material . But this experiment and its results highlighted the changing learning landscape . This meant that our business has to quickly adapt to the market conditions and produce content to meet those conditions . We did have the content , we just need to ‘ bite - size ’ the content so we can keep the students coming back for more thereby helping them achieve their learning goals ! That last value alone proved(to me , atleast ) how worthwhile design thinking is ! In a traditional world people would have hypothesized this model , but would never have ventured to test it out in the real world at such a micro - scale . To me this was an eye - opener . Since this experiment , I ’ve been keen to apply the various tools of Design Thinking to optimize the execution time of an idea - ideate , prototype & validate , iterate - repeat , release . Certainly learning launch is an invaluable tool in the arsenal !
5 . Approach
Before we started down this path , our go - to design thinking tool was the mind mapping tool . It is valuable in its own right in order to get an understanding of ‘ What is ? ’ But for our challenge here , we opted for the learning launch tool since we had a clear objective to apply it to . We had a few assumptions to test out , and we were at a key point in the product life cycle where we had to prove if the new highly - impactful idea would work in the real world . If I were to do this again , I ’d definitely pick the learning launch tool , as it clearly satisfied our needs . It provided us the data we needed to convince the business stakeholders to change course and support our team with more resources for real product build out . That validation was
crucial . It also helped our team focus on the right set of data to use for analysis , and also prodded us to ask the right questions in order to get the best insights . Plus , everyone in the team enjoyed the discovery & the learning process . It kept us engaged and excited ! And , at the end of this experiment we set out to build the Release 1 of our product , improving upon the prototype ! This time with a clear roadmap of new features & milestones per the market research . Salman Fong June 27 , 2020
| EMAIL:
ID_NUM:
NAME_STUDENT: Salman Fong, Salman Fong
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Re - Engaging Students : A Learning Launch Experiment
Salman Fong , June 27 2020
1 . Challenge
At an EdTech company that I worked at , we were undergoing a massive digital transformation program . Our team was tasked with finding innovative solutions that we can bring to the market quickly to broaden our offering by utilizing our existing content . The company was a traditional publishing house catering textbooks to a large number of schools & universities . It was not easy to change the existing business processes . The backend content creation , organization and data - management was a time - consuming process . But it provided the high quality content that the market had come to expect of the company . We can not compromise on the quality for sure , but we need to streamline the process to be a bit more nimble and fast . The turnaround time for material revision was in the order of months if not years , which meant that we can not deliver up - to - date content to the students in a timely manner . Another more important challenge that was facing the academic institutions was the high number of dropout rates . Students just stopped attending schools . Reasons varied - lack of interest / motivation , socio - economic factors etc . And that ’s the challenge that we were willing to take on initially . How can we keep the students engaged and motivated so they do n’t drop out - since this has a huge impact on their future career and on the community as a whole . Even though this concern had been in the minds of the business executives for a while and there were various ideation exercises taken up , none of them were put to practice , as they were stuck in the processes . The legacy teams were not adopting the approaches from the Design Thinking framework . When I joined the company it was in the mid-2010s . My small team was excited about applying newer methodologies to these burning issues . We noticed the increasing significance mobile phones were playing in our lives in general , and students ’ lives in particular . Our team started observing the effect of smartphones on students , and how the smartphones had become so ubiquitous and so personal . Majority of the students relied on these devices as primary source of information / entertainment / distractions ! So we decided to develop a prototype mobile app that can deliver key information to them at the right times so they can stay on top of their course assignments . This was to be our ‘ learning launch ’ experiment ! We had come up with a few hypotheses to test : ( 1 ) Friendly reminders , delivered via smartphones , to students regarding their upcoming assignments is going to help them stay on track , ( 2 ) We could gain more insight into the users ’ app engagement which can further drive feature developments , ( 3 ) We could make future content delivery ‘ mobile - first ’ for an optimal UX and improved engagement .
2 . Selection
Based on the challenges our team faced , and the overall course of our business
transformation , we decided to use the ‘ learning launch ’ design thinking tool for our purposes . As stated here , learning launch is a quick and inexpensive experiment to validate a growth idea before committing additional resources to build out a full product . We chose this tool because of it ’s real - world driven feedback that can help us iteratively improve upon the initial ideas . It can also help us park our disproven hypotheses for the time being and ensure we focus on the really valuable ones that meet the current market conditions . Following Michael Just ’s instructions as stated in Module 4 / Week 4 of the Design Thinking for Innovation course , we focussed on testing out the various hypotheses to get to the different ‘ trues ’ . We had to pick the best idea(s ) to work on to have a positive business impact . We wanted to avoid a lot of guesswork and incorrect projections just so we can come up with a business plan . We wanted to learn quickly from our ideas . We wanted to identify the ones that showcase the ‘ burning need ’ of our customers . We wanted to know the real - world truths about the various ideas we were exploring . These reasons helped us zero in on the learning launch tool as the preferred one for this experiment .
3 . Application
In order to apply this model , we committed to building a prototype app first . It was to be
responsive with less barrier for adoption by students . With minimal resources - small team , shortened time period , AND not much of a budget - we went about building a responsive mobile app that was bare minimal in functionality . From a broad set of features we had originally planned for a full fledged mobile app , we pared down to the basics . We ended up deciding to support just three key features : ( 1 ) Login for enrolled users only , ( 2 ) View course info , along with assignment dates ( 3 ) Opt - in for reminders and notifications . This helped us to clearly get the relevant usage data to prove / dis - prove our hypotheses that we set out to test . Around 100 pre - approved users were given access to the app . This helped us keep the user count to a manageable level . We were able to integrate certain analytics features into the app so we can collect meaningful data for our analyses . That ’s where our learning would kick in . As an alternative mode of data collection , we were able to bring in a few student volunteers to observe first hand how they used our app , with candid feedback . With both the modes we were able to monitor & gather a few weeks worth of data , which revealed to us the various usage patterns , shortcomings and the missing features . We really wanted to test our assumptions about the friendly reminders helping them , and whether the students prefer nuggets of content optimized for mobile model of interaction - brief short duration vs long duration assignments .
4 . Insight
Throughout this rollout our team was committed to providing the best possible experience and to gather the maximum quality data for future analysis . Applying learning launch helped us bring a certain rigor and discipline into prototype building & data collection processes . It certainly helped me see the value of design thinking as a key framework in the business context . As we started interpreting the collected data , we observed key patterns that validated our hypotheses ! Users certainly liked the reminders - almost all of them opted - in right away - that helped them complete and turn - in their assignments on time . They really were spending more time in the reminders screen of the app than any other . Another interesting outcome was that they really preferred short assignments to long ones . Given the nature of frequent distractions when using a smartphone it was no surprise that short bursts of key engagements provide a better experience for the students . That in turn keeps them motivated to learn a few concepts at a time . This turned out to be a very useful insight in the whole experiment . Till this point our content creators were focussed on creating a huge blob of linearly delivered course material . But this experiment and its results highlighted the changing learning landscape . This meant that our business has to quickly adapt to the market conditions and produce content to meet those conditions . We did have the content , we just need to ‘ bite - size ’ the content so we can keep the students coming back for more thereby helping them achieve their learning goals ! That last value alone proved(to me , atleast ) how worthwhile design thinking is ! In a traditional world people would have hypothesized this model , but would never have ventured to test it out in the real world at such a micro - scale . To me this was an eye - opener . Since this experiment , I ’ve been keen to apply the various tools of Design Thinking to optimize the execution time of an idea - ideate , prototype & validate , iterate - repeat , release . Certainly learning launch is an invaluable tool in the arsenal !
5 . Approach
Before we started down this path , our go - to design thinking tool was the mind mapping tool . It is valuable in its own right in order to get an understanding of ‘ What is ? ’ But for our challenge here , we opted for the learning launch tool since we had a clear objective to apply it to . We had a few assumptions to test out , and we were at a key point in the product life cycle where we had to prove if the new highly - impactful idea would work in the real world . If I were to do this again , I ’d definitely pick the learning launch tool , as it clearly satisfied our needs . It provided us the data we needed to convince the business stakeholders to change course and support our team with more resources for real product build out . That validation was
crucial . It also helped our team focus on the right set of data to use for analysis , and also prodded us to ask the right questions in order to get the best insights . Plus , everyone in the team enjoyed the discovery & the learning process . It kept us engaged and excited ! And , at the end of this experiment we set out to build the Release 1 of our product , improving upon the prototype ! This time with a clear roadmap of new features & milestones per the market research . Salman Fong June 27 , 2020
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Salman Fong",
"Salman Fong"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12888 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Mind Mapping
Challenge & Selection :
As a board member of a non - profit student consultancy firm I was confronted with a strategic positioning challenge . Historically , our organization linked students of the local University , who were eager to exhibit their recently gained academic and theoretical knowledge into practice at local small and medium enterprises ( our clients ) on a project base . The challenge was triggered since our key stakeholder/ partner , the local University , decided to organize consultancy projects themselves instead of outsourcing this to a semi - independent student entrepreneur organization . Since we were a spin - off of the local University our very own existence was at stake unless we were able to reinvent our proposition . The only question was ‘ how ’ ? We ’ve always assumed that the main driver to do business with us for local small and medium enterprises and the students themselves , was the fact that we were affiliated with the University . This way the project scope included the strategic positioning of our non - profit student consultancy firm with limited resources based on the added value to the several different stakeholders including a high urgency . The goal was to unravel the intrinsic motivation of our current clients and students to do business with us in order to reposition ourselves into the market and outsmart the new competition provided by the local university ( former key stakeholder ) . We expected to cluster the different stakeholders based upon their motivation to do business with us .
Our challenge was to understand the current reality/ ‘ as is ’ of our organization by collecting high
amounts of data from several stakeholders and to look for patterns , insights etc . in order to develop design criteria for the ‘ what if ’ of our organization . Therefore the mind mapping tool proved to be the ideal tool to come up with creative solution since it would enable us to make a smooth transition from the current situation to the future/ desired state of our organization .
Application :
After finishing a projects with our clients we invited both the students ( who executed the project ) and the client , to participate in projective techniques to uncover their reason to work with our organization and to share their experiences . In this way we were able to align our own organization on the current reality since some of us stated that students were ( since we were non - for profit ) more important than our clients and vice versa . In order to solve this puzzle we asked clients and students to post their experiences on the sticky notes . After a break of 30 min we asked them to cluster their own experiences . Then the insights were identified related to each cluster and connections between clusters where highlighted . This proved to be one of the toughest parts of the exercise . After asking ‘ so what ? ’ related to several clusters the true meaning of the experience emerged . For example , the amount of freedom during the project indicated by the students became : the amount independency compared to normal university assignments or usual student jobs ( e.g. call centers ) .
By this it became clear that the main driver for both the students and our clients was that our
organization existed of young student entrepreneurs who did n’t follow the University rules but were willing to take risk and experience things outside the box . After having this insight the pivot between ‘ what is ’ and ‘ what if ’ started focusing on the creation of the criteria which was in our case the fact that it should be entrepreneurial . By thinking : ‘ if anything was possible ’ how would our organization look like , we entered the next stage .
Insight & Approach :
By designing the new positioning of our organizations based upon the new design criteria ( e.g. entrepreneurial ) we were ultimately able to position our organization as the platform for ambitious and entrepreneurial students , who want to organize consultancy projects for themselves . The mind mapping tool showed how our different stakeholders were interlinked . Since our clients were looking for this exact entrepreneurial spirit our organization ensured its long - term survival as a springboard for students allowing them to put their theoretical knowledge into practice and triple the turnover in the first year .
This course made me understand the importance of mind mapping in creating design criteria
when being in the transition from the as is to what if . Especially , the ability to process high amounts of data and cluster them struck me . Therefore I would definitely perform a min mapping exercise when being in a similar situation . When I ’ve done it before it would be aimed at looking for immediate solutions instead . I would not have discover the specific application of mind mapping without the course and by that misusing this very valuable tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Mind Mapping
Challenge & Selection :
As a board member of a non - profit student consultancy firm I was confronted with a strategic positioning challenge . Historically , our organization linked students of the local University , who were eager to exhibit their recently gained academic and theoretical knowledge into practice at local small and medium enterprises ( our clients ) on a project base . The challenge was triggered since our key stakeholder/ partner , the local University , decided to organize consultancy projects themselves instead of outsourcing this to a semi - independent student entrepreneur organization . Since we were a spin - off of the local University our very own existence was at stake unless we were able to reinvent our proposition . The only question was ‘ how ’ ? We ’ve always assumed that the main driver to do business with us for local small and medium enterprises and the students themselves , was the fact that we were affiliated with the University . This way the project scope included the strategic positioning of our non - profit student consultancy firm with limited resources based on the added value to the several different stakeholders including a high urgency . The goal was to unravel the intrinsic motivation of our current clients and students to do business with us in order to reposition ourselves into the market and outsmart the new competition provided by the local university ( former key stakeholder ) . We expected to cluster the different stakeholders based upon their motivation to do business with us .
Our challenge was to understand the current reality/ ‘ as is ’ of our organization by collecting high
amounts of data from several stakeholders and to look for patterns , insights etc . in order to develop design criteria for the ‘ what if ’ of our organization . Therefore the mind mapping tool proved to be the ideal tool to come up with creative solution since it would enable us to make a smooth transition from the current situation to the future/ desired state of our organization .
Application :
After finishing a projects with our clients we invited both the students ( who executed the project ) and the client , to participate in projective techniques to uncover their reason to work with our organization and to share their experiences . In this way we were able to align our own organization on the current reality since some of us stated that students were ( since we were non - for profit ) more important than our clients and vice versa . In order to solve this puzzle we asked clients and students to post their experiences on the sticky notes . After a break of 30 min we asked them to cluster their own experiences . Then the insights were identified related to each cluster and connections between clusters where highlighted . This proved to be one of the toughest parts of the exercise . After asking ‘ so what ? ’ related to several clusters the true meaning of the experience emerged . For example , the amount of freedom during the project indicated by the students became : the amount independency compared to normal university assignments or usual student jobs ( e.g. call centers ) .
By this it became clear that the main driver for both the students and our clients was that our
organization existed of young student entrepreneurs who did n’t follow the University rules but were willing to take risk and experience things outside the box . After having this insight the pivot between ‘ what is ’ and ‘ what if ’ started focusing on the creation of the criteria which was in our case the fact that it should be entrepreneurial . By thinking : ‘ if anything was possible ’ how would our organization look like , we entered the next stage .
Insight & Approach :
By designing the new positioning of our organizations based upon the new design criteria ( e.g. entrepreneurial ) we were ultimately able to position our organization as the platform for ambitious and entrepreneurial students , who want to organize consultancy projects for themselves . The mind mapping tool showed how our different stakeholders were interlinked . Since our clients were looking for this exact entrepreneurial spirit our organization ensured its long - term survival as a springboard for students allowing them to put their theoretical knowledge into practice and triple the turnover in the first year .
This course made me understand the importance of mind mapping in creating design criteria
when being in the transition from the as is to what if . Especially , the ability to process high amounts of data and cluster them struck me . Therefore I would definitely perform a min mapping exercise when being in a similar situation . When I ’ve done it before it would be aimed at looking for immediate solutions instead . I would not have discover the specific application of mind mapping without the course and by that misusing this very valuable tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10495 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Learning Launch
Challenge I ’m the core member of a mobile game development startup and I ’m responsible to come up with ideas and convert my ideas into big successful games which can be scaled across a large geographical area or customer base . In the recent years the gaming space has become crowded and my challenge is to identifying the trending & satisfying mechanics which can be quickly tested with a small demographic and spend huge marketing budgets on the right campaign .
Selection Learning launch starts with a what if question which allows to identify new opportunities which is fast and cheap . It is a scientific method which relies on generating and testing hypothesis quickly .
Application I first started immersing with the data by observing customers , analysing the industry value chain and assessing my internal resources and their capabilities . Based on the available data I started generating an hypothesis in the form of an idea with a particular focus for value proposition to customers , the execution strategy and competition . Once I identified the idea I went on to remove the unknown critical assumptions since the idea is for the future which can not be tested directly to the customers . Next I went on to design and conduct a learning launch to test the key assumptions that allowed to gather data which tested whether or not my assumptions are true in the prototype . With the outcome of the test , I now know whether I want to pursue with my idea or kill it .
Insight With learning launch tool , I have designed and conducted launches to test my assumptions that lie under the condition of my hypothesis . If my assumptions are not true and my hypothesis is disapproved I can take the data and iterate it for a new and better hypothesis . The hypothesis driven approach is based on the idea of learning than knowing . When the learning launch assured me of good fundamentals , I can start moving my idea to a staged roll - out across a large geographical area or customer base .
Approach After having gone through several design thinking tools , learning launch tool is the apt to pursue or kill a hypothesis cheaply and quickly . My upcoming ideas will have hypothesis testing experiment to gain insights for my assumptions and to determine which ideas warrant large investment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Learning Launch
Challenge I ’m the core member of a mobile game development startup and I ’m responsible to come up with ideas and convert my ideas into big successful games which can be scaled across a large geographical area or customer base . In the recent years the gaming space has become crowded and my challenge is to identifying the trending & satisfying mechanics which can be quickly tested with a small demographic and spend huge marketing budgets on the right campaign .
Selection Learning launch starts with a what if question which allows to identify new opportunities which is fast and cheap . It is a scientific method which relies on generating and testing hypothesis quickly .
Application I first started immersing with the data by observing customers , analysing the industry value chain and assessing my internal resources and their capabilities . Based on the available data I started generating an hypothesis in the form of an idea with a particular focus for value proposition to customers , the execution strategy and competition . Once I identified the idea I went on to remove the unknown critical assumptions since the idea is for the future which can not be tested directly to the customers . Next I went on to design and conduct a learning launch to test the key assumptions that allowed to gather data which tested whether or not my assumptions are true in the prototype . With the outcome of the test , I now know whether I want to pursue with my idea or kill it .
Insight With learning launch tool , I have designed and conducted launches to test my assumptions that lie under the condition of my hypothesis . If my assumptions are not true and my hypothesis is disapproved I can take the data and iterate it for a new and better hypothesis . The hypothesis driven approach is based on the idea of learning than knowing . When the learning launch assured me of good fundamentals , I can start moving my idea to a staged roll - out across a large geographical area or customer base .
Approach After having gone through several design thinking tools , learning launch tool is the apt to pursue or kill a hypothesis cheaply and quickly . My upcoming ideas will have hypothesis testing experiment to gain insights for my assumptions and to determine which ideas warrant large investment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16115 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge –
I am a student of Interior and spatial design at University of the Free State , India and as the course suggests I decided to challenge myself in the field of space . Recently , I was working on a project of Adaptive reuse in Jaipur . The project was held for two months with the final designs still awaiting submission . It was an individual project focussing on re utilising the building in a way that speaks of Jaipur itself . In the same , my inspiration was the local sustainable transport of the area . I wanted people to have a better experience of hiring a ride , away from all the congestion one generally notices in the city . Thus , one of my major aims became the experience of the transport itself , through which I wanted to establish a connect along with making people understand the transport itself .
Hence , I took the experience required as a challenge to address through the tool of storytelling .
Selection -
Staying in India , from everyday conversations to the speeches or formal addresses , I tend to find loads of stories . Thus , in a space that speaks of India itself , I decided to establish the connect through storytelling . Storytelling is a design tool that aims to convey a message along with establishing a connect .
Application –
In the design , I started with formulating a specific path that each visitor has to follow while entering the space . This helped to ensure that no one missed any step in the journey or story . The space started with the entrance that guided one to the meet and greet area . The entrance symbolises standing on the pavement in wait for the transport . The meet and greet area symbolise the time when the wait is over and the process of hiring starts with a greeting . This area then leads to the information area that is representative of the time spent with the transport owner talking about the destination and other details . The information space leads into a transition space that aims to represent the sway motion that one creates while getting into an auto or a rickshaw . This is represented through an installation on the wall . This area guides one to the open area where one spends their waiting time . This space represents the time spent in a local transport which is full of excitement . Reading , music , food etc are some of the services provided to replicate the activities one generally indulges in , throughout their journey in a local transport . Leaving the space through an exit marked the end of the journey .
After designing the idea , at the time of presentation , I applied storytelling again to enhance the already set connect to the everyday lives of the jurors . For e.g. – one such story being how waiting for a hire on the pavement is a hassle . While waiting in all that noise and congestion you are forced to change locations continuously . Sometimes a cleaner and at others people who bump into you because they are in a hurry . Such stories along with the journey helped me make people see local transport in different light and also made the conversation more engaging .
Insights -
So , in the project I decided to apply the tool of storytelling not only in the explanation of my idea but also in the idea itself to make people feel a bit more connected to the space . Creating a beginning and
an end helped me align my story with the space . I was able to achieve my goal of providing a better experience along with an emotional connect to the space itself . The tool also made it easier for everyone else to understand my idea . It also helped making the space more engaging for the visitors . Thus , I can say that the tool of storytelling not only helped me design an idea but also helped me in explaining the same effectively .
Using the tool made me realise the power of storytelling itself i.e. how effective it can be when used at the right time and place . The tool not only helps in engaging people but also makes things easier to convey and understand . Seeing stories being so commonly used in India , I finally was able to understand the latent power of it as a tool in design thinking . Now I can analyse the opportunities and execute them a bit more effectively . This course made me see a lot of things in the new but at the same time it categorised all the terms and processes I have been using into a coherent and logical set , making the process a little more understandable and easier to execute .
Approach –
I think that after using the tool , I have come to realise that all design tools have latent possibilities . In this case , I was able to use storytelling in two ways , but if seen and studied in more depth I think more opportunities await . For e.g. as an alternative approach - to enhance the experience visualisation could be another tool at hand . Also design tools can be used in combination to enhance the effect even more . E.g. In this case storytelling could be combined with visualisation .
Thus , personally I would like to explore the tools more in the opportunities that lie ahead .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge –
I am a student of Interior and spatial design at University of the Free State , India and as the course suggests I decided to challenge myself in the field of space . Recently , I was working on a project of Adaptive reuse in Jaipur . The project was held for two months with the final designs still awaiting submission . It was an individual project focussing on re utilising the building in a way that speaks of Jaipur itself . In the same , my inspiration was the local sustainable transport of the area . I wanted people to have a better experience of hiring a ride , away from all the congestion one generally notices in the city . Thus , one of my major aims became the experience of the transport itself , through which I wanted to establish a connect along with making people understand the transport itself .
Hence , I took the experience required as a challenge to address through the tool of storytelling .
Selection -
Staying in India , from everyday conversations to the speeches or formal addresses , I tend to find loads of stories . Thus , in a space that speaks of India itself , I decided to establish the connect through storytelling . Storytelling is a design tool that aims to convey a message along with establishing a connect .
Application –
In the design , I started with formulating a specific path that each visitor has to follow while entering the space . This helped to ensure that no one missed any step in the journey or story . The space started with the entrance that guided one to the meet and greet area . The entrance symbolises standing on the pavement in wait for the transport . The meet and greet area symbolise the time when the wait is over and the process of hiring starts with a greeting . This area then leads to the information area that is representative of the time spent with the transport owner talking about the destination and other details . The information space leads into a transition space that aims to represent the sway motion that one creates while getting into an auto or a rickshaw . This is represented through an installation on the wall . This area guides one to the open area where one spends their waiting time . This space represents the time spent in a local transport which is full of excitement . Reading , music , food etc are some of the services provided to replicate the activities one generally indulges in , throughout their journey in a local transport . Leaving the space through an exit marked the end of the journey .
After designing the idea , at the time of presentation , I applied storytelling again to enhance the already set connect to the everyday lives of the jurors . For e.g. – one such story being how waiting for a hire on the pavement is a hassle . While waiting in all that noise and congestion you are forced to change locations continuously . Sometimes a cleaner and at others people who bump into you because they are in a hurry . Such stories along with the journey helped me make people see local transport in different light and also made the conversation more engaging .
Insights -
So , in the project I decided to apply the tool of storytelling not only in the explanation of my idea but also in the idea itself to make people feel a bit more connected to the space . Creating a beginning and
an end helped me align my story with the space . I was able to achieve my goal of providing a better experience along with an emotional connect to the space itself . The tool also made it easier for everyone else to understand my idea . It also helped making the space more engaging for the visitors . Thus , I can say that the tool of storytelling not only helped me design an idea but also helped me in explaining the same effectively .
Using the tool made me realise the power of storytelling itself i.e. how effective it can be when used at the right time and place . The tool not only helps in engaging people but also makes things easier to convey and understand . Seeing stories being so commonly used in India , I finally was able to understand the latent power of it as a tool in design thinking . Now I can analyse the opportunities and execute them a bit more effectively . This course made me see a lot of things in the new but at the same time it categorised all the terms and processes I have been using into a coherent and logical set , making the process a little more understandable and easier to execute .
Approach –
I think that after using the tool , I have come to realise that all design tools have latent possibilities . In this case , I was able to use storytelling in two ways , but if seen and studied in more depth I think more opportunities await . For e.g. as an alternative approach - to enhance the experience visualisation could be another tool at hand . Also design tools can be used in combination to enhance the effect even more . E.g. In this case storytelling could be combined with visualisation .
Thus , personally I would like to explore the tools more in the opportunities that lie ahead .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22457 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
In my organization I have teams of individuals who are in the blue collar category . These are folks with a lot of experience in what they do and are almost set in their ways . In recent months my employer has tended to insist on a non - negotiable , no compromise approach as far as safety , health and environment ( SHE ) are concerned . As a result , the need for alignment was ratcheted with a view to make safety a personal crusade more than ever for every individual . This was not supposed to be a daunting task , and it was not , but it required understanding and coaxing to yield the desired results .
Selection
In order to assist the teams to understand where we are and where we wanted to go , the visualization tool was almost a natural choice . This tool was used to explore the current reality to establish a congruent understanding and consensus pertaining to existing safety issues . It was thereafter used to generate ideas and highlight the desired end state . Microsoft PowerPoint presentations were employed as this allowed the flexibility of using photos , clip arts and graphics to drive the message home . This also enabled a shared understanding of the what , when and how , regarding before and after requirements and the applicability thereof .
On a similar note there were some elements of storytelling that accompanied the visualization , and the shared personal experiences , with reference to images , this added the desired oomph .
Application
Several short presentations ( 7 - 12 slides ) were prepared to address the different aspects of safety ; each presentation was given a mundane but relatable title ( e.g. commuting safely , safe work place , safe home , why safety e.t.c ) as a curtain raiser to focus thoughts . This would then be followed up by a participant observation slideshow format using text and pictures that are as close to their reality as possible ( i.e. familiar words , language , pictures , places and individuals they know and revere ) if not pictorial live examples . In the whole it was about ‘ what is ” and “ what if ” to sensitize and get buy in as much as possible . The set up was always relaxed and semi - formal with some refreshments . The idea here , being to elicit some valuable contemplation , leading to introspection and circumspection on the part of the individual team members . This would all be in tandem with discussions , questions and sharing of related personal experiences with some reference to the images .
The end state of this approach is such that it is effective for getting the team members to understand and open up about their short comings and the need to plug the gaps .
Insight
Much as the idiom goes , a picture is worth a thousand words and Confucius postulates ; I hear and I forget . I see and I remember . I do and I understand . It became apparent that by sharing some of their personal tales , allegory and “ light bulb moments ” could develop and it essentially builds confidence . The intent is to create a permeating safety culture that is a lifestyle as opposed to a requirement at the work place . For that the tales and allegory proved to be sustaining the efforts .
Approach
The choice of the visualization tool proved to be worth its salt as the intended purpose was primarily achieved . The flexibility was fantastic and the shared understanding terrific as it became blatantly clear that everyone could do more in his life at home , in the community and in the work place to improve safety . The tool is easy to use and so user friendly and adaptable that it can be used conveniently anywhere , anytime .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
In my organization I have teams of individuals who are in the blue collar category . These are folks with a lot of experience in what they do and are almost set in their ways . In recent months my employer has tended to insist on a non - negotiable , no compromise approach as far as safety , health and environment ( SHE ) are concerned . As a result , the need for alignment was ratcheted with a view to make safety a personal crusade more than ever for every individual . This was not supposed to be a daunting task , and it was not , but it required understanding and coaxing to yield the desired results .
Selection
In order to assist the teams to understand where we are and where we wanted to go , the visualization tool was almost a natural choice . This tool was used to explore the current reality to establish a congruent understanding and consensus pertaining to existing safety issues . It was thereafter used to generate ideas and highlight the desired end state . Microsoft PowerPoint presentations were employed as this allowed the flexibility of using photos , clip arts and graphics to drive the message home . This also enabled a shared understanding of the what , when and how , regarding before and after requirements and the applicability thereof .
On a similar note there were some elements of storytelling that accompanied the visualization , and the shared personal experiences , with reference to images , this added the desired oomph .
Application
Several short presentations ( 7 - 12 slides ) were prepared to address the different aspects of safety ; each presentation was given a mundane but relatable title ( e.g. commuting safely , safe work place , safe home , why safety e.t.c ) as a curtain raiser to focus thoughts . This would then be followed up by a participant observation slideshow format using text and pictures that are as close to their reality as possible ( i.e. familiar words , language , pictures , places and individuals they know and revere ) if not pictorial live examples . In the whole it was about ‘ what is ” and “ what if ” to sensitize and get buy in as much as possible . The set up was always relaxed and semi - formal with some refreshments . The idea here , being to elicit some valuable contemplation , leading to introspection and circumspection on the part of the individual team members . This would all be in tandem with discussions , questions and sharing of related personal experiences with some reference to the images .
The end state of this approach is such that it is effective for getting the team members to understand and open up about their short comings and the need to plug the gaps .
Insight
Much as the idiom goes , a picture is worth a thousand words and Confucius postulates ; I hear and I forget . I see and I remember . I do and I understand . It became apparent that by sharing some of their personal tales , allegory and “ light bulb moments ” could develop and it essentially builds confidence . The intent is to create a permeating safety culture that is a lifestyle as opposed to a requirement at the work place . For that the tales and allegory proved to be sustaining the efforts .
Approach
The choice of the visualization tool proved to be worth its salt as the intended purpose was primarily achieved . The flexibility was fantastic and the shared understanding terrific as it became blatantly clear that everyone could do more in his life at home , in the community and in the work place to improve safety . The tool is easy to use and so user friendly and adaptable that it can be used conveniently anywhere , anytime .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17234 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
I have been assigned to work with experienced professionals in the area of Manufacturing Parks
Development to establish a new section concerned and governing the Industrial parks development in the
city and to activate the organization mandate related to the this jurisdiction as specified in the establishment
law of this organization by introducing business processes , procedures , daily activities , projects and
stakeholder engagement strategy that reflects the organization position in the government structure .
There are 3 aspects that makes the challenge very difficult to handle . The first one is the top management
has no knowledge and expertise in this area and can not establish a relation with the professionals that
doing the job already due to the gap between business , management and technical perspectives , so there
is lack of direction and miscommunication . The second one is those professionals are sticking to their
informal way of performing the job and being in their comfort zone and do n’t want anyone to enter their
peaceful territory . The third one is that I have no deep knowledge of that area but had a deep experience
in establishing teams and sections .
The selected tool for the challenge is the Mind Map tool . The mind map is a technique to write down the
information and ideas in a certain context that shows the relation between those information or ideas and
how they are actually connected , it ’s specifically a technique to maps out the ideas . It uses words , lines ,
symbols , pictures , colors or shapes to organize information or thoughts without certain order or sequence
but mainly centered and rooted to the main subject . It looks similar to a tree base with many branches , the
base of the tree is the main subject and the branches are the information of the ideas related to that main
subject .
Initially I need to understand the connections and relationship of their current activities to the responsibilities
specified by the law , this is see how thing connected and interconnected .
Application
I have used the mind mapping tool mainly to understand how thing are connected and interconnected in
this area of business by discussing with the professionals about how things been done and what is actually
happening in terms of activities . By using the mind mapping I tried to list the main responsibilities which
supposed to be performed by the section depending on the law and link what is happing currently in reality
with that given responsibilities by the law .
The drawn mind map been verified by the professionals after multiple attempts to address all the facts . For
the responsibilities that have never been performed , a brainstorming session conducted with the
professionals to come up with the activities and project to be performed by the section to activate those non
active responsibilities . The final mind map presented to the top management to align them to actual reality
and get their approval and direction on the actual activities and the proposed one too based on their
strategic objectives .
Insight & Approach
The mind map tool helped a lot in understanding the whole picture and it helped to bridge the gap between
the management and the professionals . The management become more aware of what is happening and
what they need to manage . The professionals started to feel relaxed after they notice that the management
started to understand the nature of their duties and the challenges they face .
When the assignment given to me I felt very stressed due to the lack of my expertise in their core area , but
after drawing the mind map I become more aware that the real requirement to establish the business
processes for the section is to rearrange current activities , proper management and formulation of
procedures , activities and projects and put in a systematic context and integrate it into the used system in
the organization .
If I had to the do the same exercise again , I will combine the visualization tool with the mind map . Both mind
map and visualization tools can create a clear perspective and easy to explain and understand especially
for the matter of no existence of mutuality or common understanding . A mind map can be considered as
visual representation of the ideas and by replacing words , statements , processes or lines with actual
representation by using images can lead to optimum understanding of the issue .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
I have been assigned to work with experienced professionals in the area of Manufacturing Parks
Development to establish a new section concerned and governing the Industrial parks development in the
city and to activate the organization mandate related to the this jurisdiction as specified in the establishment
law of this organization by introducing business processes , procedures , daily activities , projects and
stakeholder engagement strategy that reflects the organization position in the government structure .
There are 3 aspects that makes the challenge very difficult to handle . The first one is the top management
has no knowledge and expertise in this area and can not establish a relation with the professionals that
doing the job already due to the gap between business , management and technical perspectives , so there
is lack of direction and miscommunication . The second one is those professionals are sticking to their
informal way of performing the job and being in their comfort zone and do n’t want anyone to enter their
peaceful territory . The third one is that I have no deep knowledge of that area but had a deep experience
in establishing teams and sections .
The selected tool for the challenge is the Mind Map tool . The mind map is a technique to write down the
information and ideas in a certain context that shows the relation between those information or ideas and
how they are actually connected , it ’s specifically a technique to maps out the ideas . It uses words , lines ,
symbols , pictures , colors or shapes to organize information or thoughts without certain order or sequence
but mainly centered and rooted to the main subject . It looks similar to a tree base with many branches , the
base of the tree is the main subject and the branches are the information of the ideas related to that main
subject .
Initially I need to understand the connections and relationship of their current activities to the responsibilities
specified by the law , this is see how thing connected and interconnected .
Application
I have used the mind mapping tool mainly to understand how thing are connected and interconnected in
this area of business by discussing with the professionals about how things been done and what is actually
happening in terms of activities . By using the mind mapping I tried to list the main responsibilities which
supposed to be performed by the section depending on the law and link what is happing currently in reality
with that given responsibilities by the law .
The drawn mind map been verified by the professionals after multiple attempts to address all the facts . For
the responsibilities that have never been performed , a brainstorming session conducted with the
professionals to come up with the activities and project to be performed by the section to activate those non
active responsibilities . The final mind map presented to the top management to align them to actual reality
and get their approval and direction on the actual activities and the proposed one too based on their
strategic objectives .
Insight & Approach
The mind map tool helped a lot in understanding the whole picture and it helped to bridge the gap between
the management and the professionals . The management become more aware of what is happening and
what they need to manage . The professionals started to feel relaxed after they notice that the management
started to understand the nature of their duties and the challenges they face .
When the assignment given to me I felt very stressed due to the lack of my expertise in their core area , but
after drawing the mind map I become more aware that the real requirement to establish the business
processes for the section is to rearrange current activities , proper management and formulation of
procedures , activities and projects and put in a systematic context and integrate it into the used system in
the organization .
If I had to the do the same exercise again , I will combine the visualization tool with the mind map . Both mind
map and visualization tools can create a clear perspective and easy to explain and understand especially
for the matter of no existence of mutuality or common understanding . A mind map can be considered as
visual representation of the ideas and by replacing words , statements , processes or lines with actual
representation by using images can lead to optimum understanding of the issue .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20108 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling in Purpose Talks
Challenge & Selection
I ’m applying the storytelling tool in a series of talks I ’m conducting . In these talks I speak to people of diverse origins and professional profiles about the seek of purpose in their lives , and I give advice using some very interesting tools and fundamental questions I ’ve researched about the topic . Connecting with my audience and delivering a speech that makes sense is a must and it is crucial in order to fulfill my main goal : to mobilize them to a positive change in their lives .
This tool is wonderful for what it brings to the table : the possibility of putting together logic , emotional connection and a greater purpose . This makes it the right tool to deliver the message I have in hand .
Application
I begin the talk with my own personal story , which contains a breaking moment that helps me achieving a fast , deep connection with the audience .
The sequence follows with a series of questions , regarding the audience childhood hobbies , past happy moments and memories , and key moments of their lives when they had to make difficult choices , all of this in order to help them rediscover their natural toolbox and reconnect with their childhood dreams .
Later I explain why is important to observe some key moments in their lives and I use some neuroscience concepts to explain how our brain works , how it grows and why that is important in the process of finding their personal answers . We know that delivering some data and hard facts is a vital part of the storytelling tool , and the audience always appreciate it . Without a doubt , facts help a lot in bringing a sense of reality to anything we tell to people .
I share with them some psychological testing tools that can aid and to the end , I deliver some recommendations to help them take their own road to the seek of their purpose . Data , facts and recommendation , that completes what the audience usually looks for .
Insight
The first big insight I got from the exercise was the tremendous impact that the initial emotional connection has on people . It helps us get more of their attention and it keeps them engaged for the rest of the journey .
Additionally , following the structure of engaging with the challenge , then involve people , show the tensions and finally show them that there is a way through , that there is a way out , sets their mindsets to a growth frequency . It helps tuning the audience to confront any upcoming challenge regarding not only this , but every matter you use this technique for .
In Design Thinking , introducing a problem with this tool helps us putting a good context to the challenge we meet , and serves as a powerful ally to set a common purpose . That paves the road for faster , more agile design processes .
Approach
What I will add for future talks and future workshops , is Visualization . I ’ve found that the activation of the right portion of the brain helps a lot to see things “ out of the box ” , or how Kaah Caputi says , “ to seek the higher ground ” . We can make great use of tools that encourage us in the process of rethinking old problems and finding new solutions letting aside old mental maps . Just as the storytelling tool helps us putting good context and connect with the big problem , alternatives such as visual thinking can be great partners to deliver different alternatives and conditions to any problem we may want to face through design thinking .
The reason I would add Visualization is that when delivering tools , it ’s easier to correlate them through visual thinking than doing it through simply speaking . It ’s not that I will replace one for the other , it ’s just that I think they could get along really really well in what I do .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling in Purpose Talks
Challenge & Selection
I ’m applying the storytelling tool in a series of talks I ’m conducting . In these talks I speak to people of diverse origins and professional profiles about the seek of purpose in their lives , and I give advice using some very interesting tools and fundamental questions I ’ve researched about the topic . Connecting with my audience and delivering a speech that makes sense is a must and it is crucial in order to fulfill my main goal : to mobilize them to a positive change in their lives .
This tool is wonderful for what it brings to the table : the possibility of putting together logic , emotional connection and a greater purpose . This makes it the right tool to deliver the message I have in hand .
Application
I begin the talk with my own personal story , which contains a breaking moment that helps me achieving a fast , deep connection with the audience .
The sequence follows with a series of questions , regarding the audience childhood hobbies , past happy moments and memories , and key moments of their lives when they had to make difficult choices , all of this in order to help them rediscover their natural toolbox and reconnect with their childhood dreams .
Later I explain why is important to observe some key moments in their lives and I use some neuroscience concepts to explain how our brain works , how it grows and why that is important in the process of finding their personal answers . We know that delivering some data and hard facts is a vital part of the storytelling tool , and the audience always appreciate it . Without a doubt , facts help a lot in bringing a sense of reality to anything we tell to people .
I share with them some psychological testing tools that can aid and to the end , I deliver some recommendations to help them take their own road to the seek of their purpose . Data , facts and recommendation , that completes what the audience usually looks for .
Insight
The first big insight I got from the exercise was the tremendous impact that the initial emotional connection has on people . It helps us get more of their attention and it keeps them engaged for the rest of the journey .
Additionally , following the structure of engaging with the challenge , then involve people , show the tensions and finally show them that there is a way through , that there is a way out , sets their mindsets to a growth frequency . It helps tuning the audience to confront any upcoming challenge regarding not only this , but every matter you use this technique for .
In Design Thinking , introducing a problem with this tool helps us putting a good context to the challenge we meet , and serves as a powerful ally to set a common purpose . That paves the road for faster , more agile design processes .
Approach
What I will add for future talks and future workshops , is Visualization . I ’ve found that the activation of the right portion of the brain helps a lot to see things “ out of the box ” , or how Kaah Caputi says , “ to seek the higher ground ” . We can make great use of tools that encourage us in the process of rethinking old problems and finding new solutions letting aside old mental maps . Just as the storytelling tool helps us putting good context and connect with the big problem , alternatives such as visual thinking can be great partners to deliver different alternatives and conditions to any problem we may want to face through design thinking .
The reason I would add Visualization is that when delivering tools , it ’s easier to correlate them through visual thinking than doing it through simply speaking . It ’s not that I will replace one for the other , it ’s just that I think they could get along really really well in what I do .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14976 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Peer Graded Assignment
Joyce Ka
14 December 2015
Challenge I work as an internal strategy consultant / project manager for an Operations division in an airline . One of the departments recently got approval to spend USD 4 million on using virtual training technology for training cabin crew ( both new cabin crew and those being developed to move up to more senior roles on board flights ) . The original business case for the project was admittedly quite flimsy and , having gotten approved , there were varying views in the departments leadership team on which technology solutions would benefit the most in terms of training engagement and effectiveness as well as drive operational efficiency . My role as the project manager assigned to the project was to define a scope and requirements for the project so that a tender could be floated for solution providers . That being said , the department head and her leadership team were not aligned on what issues they were trying to solve and had a tendency to jump straight into talking about technologies that should be brought in . The core team discussed the issue at hand and agreed that , if we initiated a typical scope phase , we would struggle to get detailed and specific requirements for the solution . Selection Given the two key issues of unaligned stakeholders and a focus on technology rather than problems / opportunities , we decided that we needed to go through a mind mapping process i.e. a structured process that would include a review of research conducted in order to jointly identify insights and patterns that would be the basis of establishing criteria for the idea generation phase . Application We decided to hold a visioning session for the project where we could get the leadership team to collectively identify the key challenges being faced within the training department today and establish a set of criteria against which different virtual learning solutions would be assessed . But before we held the visioning session , we reviewed the research done during the business case phase to see if any additional areas needed to be explored or research revisited . Following was the research already available : Analysis of course volumes and resource utilization ( facilities and trainers ) for different types of course
Aggregation of survey results from courses for the last year
Interviews with full time and part time trainers to get their view on training effectiveness and engagement for different channels and courses
Identification of minimum training requirements from a regulatory and safety perspective
Desktop research on virtual training technology trends
Having reviewed the above , the core team agreed that we needed to conduct one more activities before planning the workshop : Direct observation and interviews with cabin crew currently in training courses to understand their perspective on the existing training process and course . This was later represented as a journey map of cabin crew with key observations highlighted as crew went through their learning journey at the airline .
Having completed the research , we then planned the day long visioning workshop to include the following : 5 minutes presentation for each analysis / research to give participants background information on it .
1 hour guided session for participants to walk through and synthesize all the research for themselves . A table was setup for each of the top 5 courses with posters of all the research applicable to the course . There was also an additional table to be setup where the trainer and leadership team interviews would be made available with word clouds created from the interview script . Participants would be split into two groups with a core team member assigned to guide the walk through . They would also be provided wit a simple handout that let them note their key observations on what works well and what needs improvement by course and overall .
2 hour session to collectively identify insights relating to challenges from three perspectives - trainer , cabin crew and internal department perspective
1 hour session to use the insights to define criteria for identifying which virtual technologies would be relevant for cabin crew training
The core team facilitated the visioning session based on the above plan and significant progress was made towards aligning the training departments leadership team on what they believed they wanted to achieve through introducing virtual learning technologies in their divisions . It was great to hear conversations during the insights and criteria phase because , for the first time , we were focusing on issues and opportunities instead of technologies . As we finished the day , we had a very clear set of needs that we believed the right solutions should meet and the team was more aligned .
Approach Having gone through the process and reflected on it , I believe we used the right process to get consensus on the challenges being faced and establishing a set of design criteria . That being said , it would have been beneficial to include a virtual learning partner as a collaborator during the visioning session especially to get a different perspective when establishing design criteria . We do have a partner who has worked closely with the organisation during the business case phase and it was a bit of a missed opportunity to not bring them into the session .
| EMAIL:
ID_NUM:
NAME_STUDENT: Joyce Ka
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Peer Graded Assignment
Joyce Ka
14 December 2015
Challenge I work as an internal strategy consultant / project manager for an Operations division in an airline . One of the departments recently got approval to spend USD 4 million on using virtual training technology for training cabin crew ( both new cabin crew and those being developed to move up to more senior roles on board flights ) . The original business case for the project was admittedly quite flimsy and , having gotten approved , there were varying views in the departments leadership team on which technology solutions would benefit the most in terms of training engagement and effectiveness as well as drive operational efficiency . My role as the project manager assigned to the project was to define a scope and requirements for the project so that a tender could be floated for solution providers . That being said , the department head and her leadership team were not aligned on what issues they were trying to solve and had a tendency to jump straight into talking about technologies that should be brought in . The core team discussed the issue at hand and agreed that , if we initiated a typical scope phase , we would struggle to get detailed and specific requirements for the solution . Selection Given the two key issues of unaligned stakeholders and a focus on technology rather than problems / opportunities , we decided that we needed to go through a mind mapping process i.e. a structured process that would include a review of research conducted in order to jointly identify insights and patterns that would be the basis of establishing criteria for the idea generation phase . Application We decided to hold a visioning session for the project where we could get the leadership team to collectively identify the key challenges being faced within the training department today and establish a set of criteria against which different virtual learning solutions would be assessed . But before we held the visioning session , we reviewed the research done during the business case phase to see if any additional areas needed to be explored or research revisited . Following was the research already available : Analysis of course volumes and resource utilization ( facilities and trainers ) for different types of course
Aggregation of survey results from courses for the last year
Interviews with full time and part time trainers to get their view on training effectiveness and engagement for different channels and courses
Identification of minimum training requirements from a regulatory and safety perspective
Desktop research on virtual training technology trends
Having reviewed the above , the core team agreed that we needed to conduct one more activities before planning the workshop : Direct observation and interviews with cabin crew currently in training courses to understand their perspective on the existing training process and course . This was later represented as a journey map of cabin crew with key observations highlighted as crew went through their learning journey at the airline .
Having completed the research , we then planned the day long visioning workshop to include the following : 5 minutes presentation for each analysis / research to give participants background information on it .
1 hour guided session for participants to walk through and synthesize all the research for themselves . A table was setup for each of the top 5 courses with posters of all the research applicable to the course . There was also an additional table to be setup where the trainer and leadership team interviews would be made available with word clouds created from the interview script . Participants would be split into two groups with a core team member assigned to guide the walk through . They would also be provided wit a simple handout that let them note their key observations on what works well and what needs improvement by course and overall .
2 hour session to collectively identify insights relating to challenges from three perspectives - trainer , cabin crew and internal department perspective
1 hour session to use the insights to define criteria for identifying which virtual technologies would be relevant for cabin crew training
The core team facilitated the visioning session based on the above plan and significant progress was made towards aligning the training departments leadership team on what they believed they wanted to achieve through introducing virtual learning technologies in their divisions . It was great to hear conversations during the insights and criteria phase because , for the first time , we were focusing on issues and opportunities instead of technologies . As we finished the day , we had a very clear set of needs that we believed the right solutions should meet and the team was more aligned .
Approach Having gone through the process and reflected on it , I believe we used the right process to get consensus on the challenges being faced and establishing a set of design criteria . That being said , it would have been beneficial to include a virtual learning partner as a collaborator during the visioning session especially to get a different perspective when establishing design criteria . We do have a partner who has worked closely with the organisation during the business case phase and it was a bit of a missed opportunity to not bring them into the session .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Joyce Ka"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 3892 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping Tool
Challenge & Selection
I have worked in IT department of the company to develop and maintain in - house application . My work focus on enhancing new feature to support the business needs . In the past , we found gap of solution because we have many skills blended both business and technical area ; Business analyst , System analyst , Developer , UX / UI designer , but no one is in the same page .
I choose Mind Mapping Tool for my team because it represents idea in visualize and structural that make easier understanding among team member to gain more ideas .
Application
The requirement from business user is like an opened end question that we do not know the exact answer and the possibility is endless so design thinking process is suit to my work , to gather ideas , to make them more clear and analyze for more options . In this stage , we try to move from “ What Is ” to “ What If ” and discover as much as possible ways to get there - refer to “ The transition from what is to what if , is design criteria , not a design . ” video in week3
I select Mind Mapping Tool by using it with sticky notes on whiteboard . When requirement come from business user , I start the process by conducting a meeting with my working team give them sticky notes and brief them the requirement with some questions such as what is the impact to existing application ? , what is the impact to legacies ? , and what we have to implement ? And let team write down the idea on each question about 10 to 15 minutes . Then I take the notes , group the in similar topic and ask team to review . In this moment , we can move the notes , draw line and arrow to link the items to realize how everything related . After main topic is filled , we drill down to the next level to get the clearest answer for each . And most of the time we come up with new interested topic . Sometime , after discussing we change our mind so we can move the note around . Flexibility and expandable are the advantage of this selection .
Many times , we have question or doubt to others ’ idea which may cause the conflict in the team . But this will reduce the gap of solution by identify the problem from their perspectives . Everyone will have homework to find out detailed answer to those question in their responsibility area .
The last task is make the mind map in digital version by using software , ex . SimpleMind to store all the reviewed mind map . Now , we have more clarify statement and we may need to discuss with business users . Next session , we will use the digital version to discuss and adjust with team . Insight & Approach
After using Mind Mapping Tool for several times , this tool is efficient method to organize ideas , I found that our team work more effective and the result is close to the user expectation because solution is cover most of the gaps hence everyone work on the same picture .
Other than that , to join the meeting and brainstorming in the first session that everyone need to share an idea . Our juniors collaborate , communicate , and encourage to share their wild ideas which are surprisingly brilliant .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping Tool
Challenge & Selection
I have worked in IT department of the company to develop and maintain in - house application . My work focus on enhancing new feature to support the business needs . In the past , we found gap of solution because we have many skills blended both business and technical area ; Business analyst , System analyst , Developer , UX / UI designer , but no one is in the same page .
I choose Mind Mapping Tool for my team because it represents idea in visualize and structural that make easier understanding among team member to gain more ideas .
Application
The requirement from business user is like an opened end question that we do not know the exact answer and the possibility is endless so design thinking process is suit to my work , to gather ideas , to make them more clear and analyze for more options . In this stage , we try to move from “ What Is ” to “ What If ” and discover as much as possible ways to get there - refer to “ The transition from what is to what if , is design criteria , not a design . ” video in week3
I select Mind Mapping Tool by using it with sticky notes on whiteboard . When requirement come from business user , I start the process by conducting a meeting with my working team give them sticky notes and brief them the requirement with some questions such as what is the impact to existing application ? , what is the impact to legacies ? , and what we have to implement ? And let team write down the idea on each question about 10 to 15 minutes . Then I take the notes , group the in similar topic and ask team to review . In this moment , we can move the notes , draw line and arrow to link the items to realize how everything related . After main topic is filled , we drill down to the next level to get the clearest answer for each . And most of the time we come up with new interested topic . Sometime , after discussing we change our mind so we can move the note around . Flexibility and expandable are the advantage of this selection .
Many times , we have question or doubt to others ’ idea which may cause the conflict in the team . But this will reduce the gap of solution by identify the problem from their perspectives . Everyone will have homework to find out detailed answer to those question in their responsibility area .
The last task is make the mind map in digital version by using software , ex . SimpleMind to store all the reviewed mind map . Now , we have more clarify statement and we may need to discuss with business users . Next session , we will use the digital version to discuss and adjust with team . Insight & Approach
After using Mind Mapping Tool for several times , this tool is efficient method to organize ideas , I found that our team work more effective and the result is close to the user expectation because solution is cover most of the gaps hence everyone work on the same picture .
Other than that , to join the meeting and brainstorming in the first session that everyone need to share an idea . Our juniors collaborate , communicate , and encourage to share their wild ideas which are surprisingly brilliant .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9823 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge & Selection
The one tool I used was the tool of Mind Mapping , to look for patterns , it 's used to look for insights , that lead to more creative solutions to our design challenge . Mind mapping is one of the most powerful tools in the design thinker 's toolbox . In the first phase of design thinking process , we take a look at the current reality . At what is . In doing so , we amass a huge amount of data . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . This is just what mind mapping does well . Mind mapping is looking for patterns and insights in a large quantity of data we collect during our exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase which will come next . This phase is pivotal in the design thinking process . Mind mapping provides a seaway from what is to what if . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . All that our team uncovered . And we hope that somebody will read the giant report that we had generated . Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . David Kelley , the founder of IDEO said , when I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map .
Application
I started the Mind Mapping process to show up which concepts are more important . Which concepts are connected to which . It 's very visual . Note , however , it 's all a representation of my mind , the process of creating it involved only me . In design thinking we use the mind mapping process to capture and represent the minds of our customers . That 's minds , minds , of our customers . I involved our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , we extracted meaning from data in a way that lets patterns and insights emerge . Patterns and insights we might otherwise have missed , as we sorted piecemeal through the data , to generate that report I mentioned . The design thinking process of generating the map , deliberately involved many stakeholders . We were not looking for an answer to our design challenge at this point or even possible answers . Mind Mapping is a great way to align the organization around a common understanding of the current reality . This can be a big help as you move forward in the design process .
Insight & Approach
What I have learned from conducting this exercise with several groups is really intriguing . Step one was to decide to hold the yard sale/ art gallery . Then I invited some shoppers or gallery - goers to attend the sale or view the gallery . I offered tours of the sale/ the gallery , letting our guests wander through at their own pace . Our guests in teams discussed what appealed to them and to the group similar set of items . Then my team identified insight to get translated it into design criteria . So I 've lots of items for our yard sale / gallery . Then I have lots of information that my team gathered from sorts of sources to bring the current reality to light . I have some customer diaries , through which I got some ethnographic interview results . I have some formal quantitative data , in fact I now probably have a lot of formal quantitative data , charts , graphs . I even have some really creative output our consumers generated using projective techniques .
You should have at least ten people , but you can have as many as 50 , depending on the space you have . Equip each gallery - goer with a clipboard , a bold marker , and a bunch of medium - sized sticky notes . Ask them to browse through the gallery on their own , with or without talking to one another . Ask them to pick out the good stuff . That is , ask them to note on separate sticky notes any item they believe might inform new ideas . Now be sure you 've reminded them of the design challenge so they have that mind as they browse . Ask them to take note of what fits , as well as what does n't fit . Sometimes the good stuff is what appears to be an outlier . Allow at least 30 minutes for this step . After the participants have viewed the gallery , ask them to return to the workshop room , arranging themselves at tables of five to six participants each . Before they start to share their good stuff , give them about ten minutes to review their own sticky notes and group them into themed clusters on their clipboard . Then the sharing starts . Have one member of the team start with the theme presenting his or her sticky notes related to that theme . Put these on a large foam core board , a wall , or whatever so that the whole team can see them . Then another team member adds their sticky notes that are related to that same thing . The next team member does the same . Then a second team member will suggest another theme , and so forth , until all the sticky notes are on the board . Even the outliers go on the board . Stick them around the edges . They may work their way in later . And they may serve as ins- , inspiration in some way you have n't anticipated . Do not ignore the outliers .
Now comes the big payoff . Identifying the insights that each cluster reveals . This is also one of the toughest parts of the process . Your participants have to move from a theme that has probably been more like a label , for example guilt or no time , which is easy to come up with . To an insight statement . An insight statement is more than just a word . Your participants have made observations . Now they must turn those observations into insights . They need to uncover what 's implied by the observations . A good way to get this started is to ask , so what ? You might need to ask , so what several times . Continue until meaningful insight statements emerge . For instance , guilt becomes people avoid thinking about their health , because it makes them uncomfortable to realize they are really in charge . Write the inside statements on large sticky notes and place them on top of the appropriate sticky note clusters . Then have the participants note the connections between and among the clusters for even better representation of what is . At this point , the mind map is technically complete . The design thinking mind mapping process , however is not complete . The pivot between what is and what if , is the generation of a design criteria statement . The topic of design criteria , an important project management aid , is covered in more depth elsewhere . But for now , just know that design criteria are the conditions your design solution must satisfy in order to solve your customer 's problem . These are conditions based on the insights you 've uncovered through your deep understanding of what is . For instance , your solution to the exercise problem , will have to be one that the user can easily fit into their day . Now , a compelling way to generate design criteria , is to ask yourself , if anything were possible , if anything were possible , what criteria would our new design meet . Once you have your design criteria in hand , you 'll be ready to move on to thinking about possible solutions to your design challenge . Design criteria are the foundation of What if ? Your team will have agreement regarding how to decide if a solution is good , but you wo n't have a solution in mind In What if , you 'll focus on possibilities . I hope you can see how critical mind mapping is to the design thinking process . And how it can unleash creativity and intuition , that will serve you well throughout the rest of the process . And there I realized Mind Mapping is a whole lot of fun .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge & Selection
The one tool I used was the tool of Mind Mapping , to look for patterns , it 's used to look for insights , that lead to more creative solutions to our design challenge . Mind mapping is one of the most powerful tools in the design thinker 's toolbox . In the first phase of design thinking process , we take a look at the current reality . At what is . In doing so , we amass a huge amount of data . Before moving to the next phase , what if , we need to distill all that data into information and insights that can be easily communicated . This is just what mind mapping does well . Mind mapping is looking for patterns and insights in a large quantity of data we collect during our exploration of what is the current reality . The goal is to establish criteria for the what - if idea generation phase which will come next . This phase is pivotal in the design thinking process . Mind mapping provides a seaway from what is to what if . Mind mapping is an engaging alternative to that giant report we might otherwise have written to sum up and communicate in prose and charts and spreadsheets . All that our team uncovered . And we hope that somebody will read the giant report that we had generated . Mind mapping is more intuitive . It 's more creative . It 's more visual , and it 's more engaging . David Kelley , the founder of IDEO said , when I want to do something analytical , I make a list . When I 'm trying to do something creative , I make a mind - map .
Application
I started the Mind Mapping process to show up which concepts are more important . Which concepts are connected to which . It 's very visual . Note , however , it 's all a representation of my mind , the process of creating it involved only me . In design thinking we use the mind mapping process to capture and represent the minds of our customers . That 's minds , minds , of our customers . I involved our colleagues in order to develop a common mind among them regarding the current reality of a design challenge . Through mind mapping , we extracted meaning from data in a way that lets patterns and insights emerge . Patterns and insights we might otherwise have missed , as we sorted piecemeal through the data , to generate that report I mentioned . The design thinking process of generating the map , deliberately involved many stakeholders . We were not looking for an answer to our design challenge at this point or even possible answers . Mind Mapping is a great way to align the organization around a common understanding of the current reality . This can be a big help as you move forward in the design process .
Insight & Approach
What I have learned from conducting this exercise with several groups is really intriguing . Step one was to decide to hold the yard sale/ art gallery . Then I invited some shoppers or gallery - goers to attend the sale or view the gallery . I offered tours of the sale/ the gallery , letting our guests wander through at their own pace . Our guests in teams discussed what appealed to them and to the group similar set of items . Then my team identified insight to get translated it into design criteria . So I 've lots of items for our yard sale / gallery . Then I have lots of information that my team gathered from sorts of sources to bring the current reality to light . I have some customer diaries , through which I got some ethnographic interview results . I have some formal quantitative data , in fact I now probably have a lot of formal quantitative data , charts , graphs . I even have some really creative output our consumers generated using projective techniques .
You should have at least ten people , but you can have as many as 50 , depending on the space you have . Equip each gallery - goer with a clipboard , a bold marker , and a bunch of medium - sized sticky notes . Ask them to browse through the gallery on their own , with or without talking to one another . Ask them to pick out the good stuff . That is , ask them to note on separate sticky notes any item they believe might inform new ideas . Now be sure you 've reminded them of the design challenge so they have that mind as they browse . Ask them to take note of what fits , as well as what does n't fit . Sometimes the good stuff is what appears to be an outlier . Allow at least 30 minutes for this step . After the participants have viewed the gallery , ask them to return to the workshop room , arranging themselves at tables of five to six participants each . Before they start to share their good stuff , give them about ten minutes to review their own sticky notes and group them into themed clusters on their clipboard . Then the sharing starts . Have one member of the team start with the theme presenting his or her sticky notes related to that theme . Put these on a large foam core board , a wall , or whatever so that the whole team can see them . Then another team member adds their sticky notes that are related to that same thing . The next team member does the same . Then a second team member will suggest another theme , and so forth , until all the sticky notes are on the board . Even the outliers go on the board . Stick them around the edges . They may work their way in later . And they may serve as ins- , inspiration in some way you have n't anticipated . Do not ignore the outliers .
Now comes the big payoff . Identifying the insights that each cluster reveals . This is also one of the toughest parts of the process . Your participants have to move from a theme that has probably been more like a label , for example guilt or no time , which is easy to come up with . To an insight statement . An insight statement is more than just a word . Your participants have made observations . Now they must turn those observations into insights . They need to uncover what 's implied by the observations . A good way to get this started is to ask , so what ? You might need to ask , so what several times . Continue until meaningful insight statements emerge . For instance , guilt becomes people avoid thinking about their health , because it makes them uncomfortable to realize they are really in charge . Write the inside statements on large sticky notes and place them on top of the appropriate sticky note clusters . Then have the participants note the connections between and among the clusters for even better representation of what is . At this point , the mind map is technically complete . The design thinking mind mapping process , however is not complete . The pivot between what is and what if , is the generation of a design criteria statement . The topic of design criteria , an important project management aid , is covered in more depth elsewhere . But for now , just know that design criteria are the conditions your design solution must satisfy in order to solve your customer 's problem . These are conditions based on the insights you 've uncovered through your deep understanding of what is . For instance , your solution to the exercise problem , will have to be one that the user can easily fit into their day . Now , a compelling way to generate design criteria , is to ask yourself , if anything were possible , if anything were possible , what criteria would our new design meet . Once you have your design criteria in hand , you 'll be ready to move on to thinking about possible solutions to your design challenge . Design criteria are the foundation of What if ? Your team will have agreement regarding how to decide if a solution is good , but you wo n't have a solution in mind In What if , you 'll focus on possibilities . I hope you can see how critical mind mapping is to the design thinking process . And how it can unleash creativity and intuition , that will serve you well throughout the rest of the process . And there I realized Mind Mapping is a whole lot of fun .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12078 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
I am a final year undergraduate student spearheading the Innovation Cell in our University . As a part of it , we focus on pro bono innovation consultancy in the quest for Grassroot and Frugal innovations across the state . Our challenge is to streamline our innovation space towards potent and prolific projects by adapting existing useful technologies to find and develop new needed technologies . We will try to focus on improving our workflow by circumscribing our scope while reducing uncertainties in the process .
Selection :
We are selecting the Learning launch tool in this approach as it is best suited for our purpose to quickly experiment with ideas , validate assumptions and assess deterministic failures . Quantitative parameters and optimum target markets can not be studied or forecasted with much certitude at the start of the Innovation process .
Application :
In our first onus , we focused on the edifice of identifying problems . We tried to achieve a holy grail of specificity in defining our problem statements . It tested our assumption of workflow , that we were spending superfluous time and effort on a vast problem . We used an ultimate Root Cause Analysis Tool – “ Five Why s ” which is an iterative interrogative technique used to explore the cause - and - effect relationships . Each answer forms the basis of the next question . We expected to come up with well - defined meticulous problem statements that clearly indicates User type , emotional quotient , quantifiable impact and shortcomings .
In our second onus , we focused on our processes of Ideas brainstorming and Ideas appraisal . This tested our assumption of workflow that we were creating redundant projects and following imprudent viability scrutiny . We used the M - I - T model of experimental learning which explains the ever - iterative innovation process and Market , Implementation , Technology ( M - I - T ) as its three pillars . Deviating from linear - funnel models and false dichotomies helped us validate assumption and reduce variables .
Insight :
The learning launch tool supplemented our process of abstraction , enhanced the initial feasibility assessments and helped in prioritization of tasks . It also helped us with the epiphany of intellectual honesty by the ability to face the Physical realm and Human realm instead of suspending the reality . We gained insight through direct transactional experiences . It helped us solicit genuine feedback for our projects instead of speculation and resolve uncertainty with minimum commitment of resources .
Approach :
The learning launch is a pertinent tool as it not only augmented our workflow but also curtailed losses . There were often setbacks such as irrelevant ideas and incorrect market research , however this approach helped us with sequential failure with lessening severity . Visual aids and graphics can also be incorporated in this process for developing key insights and sharing perspectives .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
I am a final year undergraduate student spearheading the Innovation Cell in our University . As a part of it , we focus on pro bono innovation consultancy in the quest for Grassroot and Frugal innovations across the state . Our challenge is to streamline our innovation space towards potent and prolific projects by adapting existing useful technologies to find and develop new needed technologies . We will try to focus on improving our workflow by circumscribing our scope while reducing uncertainties in the process .
Selection :
We are selecting the Learning launch tool in this approach as it is best suited for our purpose to quickly experiment with ideas , validate assumptions and assess deterministic failures . Quantitative parameters and optimum target markets can not be studied or forecasted with much certitude at the start of the Innovation process .
Application :
In our first onus , we focused on the edifice of identifying problems . We tried to achieve a holy grail of specificity in defining our problem statements . It tested our assumption of workflow , that we were spending superfluous time and effort on a vast problem . We used an ultimate Root Cause Analysis Tool – “ Five Why s ” which is an iterative interrogative technique used to explore the cause - and - effect relationships . Each answer forms the basis of the next question . We expected to come up with well - defined meticulous problem statements that clearly indicates User type , emotional quotient , quantifiable impact and shortcomings .
In our second onus , we focused on our processes of Ideas brainstorming and Ideas appraisal . This tested our assumption of workflow that we were creating redundant projects and following imprudent viability scrutiny . We used the M - I - T model of experimental learning which explains the ever - iterative innovation process and Market , Implementation , Technology ( M - I - T ) as its three pillars . Deviating from linear - funnel models and false dichotomies helped us validate assumption and reduce variables .
Insight :
The learning launch tool supplemented our process of abstraction , enhanced the initial feasibility assessments and helped in prioritization of tasks . It also helped us with the epiphany of intellectual honesty by the ability to face the Physical realm and Human realm instead of suspending the reality . We gained insight through direct transactional experiences . It helped us solicit genuine feedback for our projects instead of speculation and resolve uncertainty with minimum commitment of resources .
Approach :
The learning launch is a pertinent tool as it not only augmented our workflow but also curtailed losses . There were often setbacks such as irrelevant ideas and incorrect market research , however this approach helped us with sequential failure with lessening severity . Visual aids and graphics can also be incorporated in this process for developing key insights and sharing perspectives .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13269 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Background The sector of the Organization in which I work , provides technical assistance to its Member States mainly from developing countries . The technical assistance programs are focused on building the capacity of creators , entrepreneurs , research institutions , and users of intellectual property ( IP ) as a whole , to leverage IP for their economic social and cultural development , with a view to stimulating economic growth and job creation . Given that intellectual property is embedded in innovation and creativity , some programs are run in partnership with other entities so as to encompass the innovation as well as eventual funding aspects . The Organization has a lot of experience and knowledge dealing with developing countries in different regions . and has region specific divisions that cover different regions of the world . The programs are sometimes reactive / adhoc and do not necessarily turn into long - term projects . The Organization has a new thrust of trying to be more impactful in its technical assistance programs . It has recently received a request from a University for assistance in building IP and innovation capacity in the Blue Economy sector , so as to address climate change and other sustainability problems of Small Island Developing States ( SIDS ) in that part of the world . The Challenge My challenge is to conceptualize and lead a capacity building Project on the Blue Economy Sector for SIDS that would keep in focus three core elements that the Organization wants to prioritize : sustainability , empowering entrepreneurs in the blue economy space and connecting the dots between the different stakeholders in the innovation ecosystem . More specifically , I have been asked to conceptualize , design and implement a project / platform that would : 1 ) serve as a tailorable methodology for : building capacity and providing skill sets for entrepreneurs / research institutions to generate ideas and come up with solutions to address sustainable development problems ; 2 ) connect the dots between the different stakeholders so as to facilitate access to ecosystems of talent , ideas , technology and information and 3 ) foster the creation , protection and commercialization of IP and provide sustainability to endeavors in the blue economy space . The Problem
Limited access for entrepreneurs and researchers in the region to IP , entrepreneurial and innovation capacity building from academic and business support institutions
Inadequate capacity to generate innovations and to capture value from IP , at national and regional levels to address climate change and sustainability challenges
Venture capitalists and Development Agencies in the region are providing grants and access to funding mainly for entrepreneurs at the investment ready level
There is a high number of entrepreneurs / researchers who do n’t meet the investment readiness levels / requirements to qualify for funding / grants from Development Agencies and Venture capitalists
There is a need for coming up with solutions at the national and regional levels to address climate change and sustainability challenges
Selection In order to answer the ‘ what is ’ question and gain insights for the idea generation phase , I have proceeded to have the Organization hire a consulting team ( consisting of two consultants ) from the region , to carry out a mapping exercise of all the innovation and entrepreneurial activities being carried out by all stakeholders(institutions , companies , projects and individuals ) in the Blue Economy space of that region . The tool chosen for ascertaining the current state and gaining insights of the Blue economy space was a mind map . The mind map is used to analyze the data gathered during the what is phase , create trends / themes / clusters of the data and establish criteria for better reframing the problem and transitioning to the what if stage . The tool used to gather data was the empathy map . The empathy map is used to gather information on the pain points and gain points of stakeholders in order to identify / uncover their needs and problems .
Application Prior to using the mind map , an empathy map was used to gather a better understanding of the pain and gain points of all the stakeholders . That is to say : what are their fears , problems , obstacles , frustrations and opinions in the blue economy space as well as their needs and wants ; what they want to achieve ; how eventually they would measure their achievements and success ; and to generally help reframe / define the problem . The empathy map questions were carried out in the form of questionnaires and interviews with all stakeholders . A mind map was then used to glean insights from the data gathered , to ascertain what trends there were in the data and organize them into clusters for the moving on to the “ what if ” phase and , start asking the questions of “ how we might ” for idea generation . In the case of interviews with projects , the consulting team also used a business model canvas . The idea here was to get a better understanding of in particular , the state of investment readiness , market segmentation , business architecture and other downstream issues of these projects , as well as which of their hypotheses had been validated . The sort of information coming out of the business model canvases has also provided us with more granular insights for the mind map , which could bode well in the idea generation phase as it pertains to capacity building needs and opportunities for the projects . For example ; combining tools such as Lean innovation and Design Thinking . Given the broad scope of the challenge , the aim was to try to use as many tools as possible to uncover as thoroughly as possible , the reality and potential opportunities of the blue economy space in the region . A total of 74 unique stakeholders , which included Development Agencies , Research Institutions , Universities , NGOs , Governmental Agencies and independent private companies were identified in the space . Roughly , 45 % , which equates to 33 , of those unique participants responded to the questionnaires and were interviewed . It is important to note that there are a number of Development Agencies , Research Institutions , Universities , and NGOs also running projects / supporting startups in the region and a sample of 10 of these projects / entrepreneurial activities were interviewed using the business model canvas in addition to the empathy map . The consulting team was given a 5 - month period to send out questionnaires and carry out interviews with the stakeholders . The consultants have submitted a draft report and will submit the final report with insights and criteria for the what if /idea generation phase on April 30 . Insights The insights gathered so far have allowed for validation and reframing of the problem , in particular those such as : Limited access for entrepreneurs and researchers in the region to IP , entrepreneurial and innovation capacity building from academic and business support institutions ; a high number of entrepreneurs / researchers who do n’t meet the investment readiness levels / requirements to qualify for funding / grants from Development Agencies and Venture capitalists ; and inadequate capacity to generate innovations and to capture value from IP , at national and regional levels to address climate change and sustainability challenges . In addition , the insights have already allowed for envisioning / obtaining a clearer picture of what the idea generation phase ( what if session ) could look like , as well as some early ideas of an appropriate forum for running a learning launching . The next step in the process will be the idea generation phase which together with the consultants we believe could be in the form of two workshops with the stakeholders , so as to ensure the co - creation element for an eventual tailorable capacity building program . Based on the insights so far , we have also been hypothesizing that a workshop style forum with all stakeholders , could be the learning Launch . However , those what if ? , what wows ? and what works ? questions are still to be elucidated and validated . Approach Although the mind map and the empathy map have given a fairly clear picture of the what is , and insights for what if questions , in hindsight , I believe that using a journey map for the projects / entrepreneurial activities and an empathy map for the other stakeholders might have been a more refined means for the consultants to gather data for the what is phase and thus provided richer insights for the mind map . Given that the journey map places great focus on jobs to be done , it would have been a good compliment to the business model canvas and possibily contributed to uncovering more opportunities .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Background The sector of the Organization in which I work , provides technical assistance to its Member States mainly from developing countries . The technical assistance programs are focused on building the capacity of creators , entrepreneurs , research institutions , and users of intellectual property ( IP ) as a whole , to leverage IP for their economic social and cultural development , with a view to stimulating economic growth and job creation . Given that intellectual property is embedded in innovation and creativity , some programs are run in partnership with other entities so as to encompass the innovation as well as eventual funding aspects . The Organization has a lot of experience and knowledge dealing with developing countries in different regions . and has region specific divisions that cover different regions of the world . The programs are sometimes reactive / adhoc and do not necessarily turn into long - term projects . The Organization has a new thrust of trying to be more impactful in its technical assistance programs . It has recently received a request from a University for assistance in building IP and innovation capacity in the Blue Economy sector , so as to address climate change and other sustainability problems of Small Island Developing States ( SIDS ) in that part of the world . The Challenge My challenge is to conceptualize and lead a capacity building Project on the Blue Economy Sector for SIDS that would keep in focus three core elements that the Organization wants to prioritize : sustainability , empowering entrepreneurs in the blue economy space and connecting the dots between the different stakeholders in the innovation ecosystem . More specifically , I have been asked to conceptualize , design and implement a project / platform that would : 1 ) serve as a tailorable methodology for : building capacity and providing skill sets for entrepreneurs / research institutions to generate ideas and come up with solutions to address sustainable development problems ; 2 ) connect the dots between the different stakeholders so as to facilitate access to ecosystems of talent , ideas , technology and information and 3 ) foster the creation , protection and commercialization of IP and provide sustainability to endeavors in the blue economy space . The Problem
Limited access for entrepreneurs and researchers in the region to IP , entrepreneurial and innovation capacity building from academic and business support institutions
Inadequate capacity to generate innovations and to capture value from IP , at national and regional levels to address climate change and sustainability challenges
Venture capitalists and Development Agencies in the region are providing grants and access to funding mainly for entrepreneurs at the investment ready level
There is a high number of entrepreneurs / researchers who do n’t meet the investment readiness levels / requirements to qualify for funding / grants from Development Agencies and Venture capitalists
There is a need for coming up with solutions at the national and regional levels to address climate change and sustainability challenges
Selection In order to answer the ‘ what is ’ question and gain insights for the idea generation phase , I have proceeded to have the Organization hire a consulting team ( consisting of two consultants ) from the region , to carry out a mapping exercise of all the innovation and entrepreneurial activities being carried out by all stakeholders(institutions , companies , projects and individuals ) in the Blue Economy space of that region . The tool chosen for ascertaining the current state and gaining insights of the Blue economy space was a mind map . The mind map is used to analyze the data gathered during the what is phase , create trends / themes / clusters of the data and establish criteria for better reframing the problem and transitioning to the what if stage . The tool used to gather data was the empathy map . The empathy map is used to gather information on the pain points and gain points of stakeholders in order to identify / uncover their needs and problems .
Application Prior to using the mind map , an empathy map was used to gather a better understanding of the pain and gain points of all the stakeholders . That is to say : what are their fears , problems , obstacles , frustrations and opinions in the blue economy space as well as their needs and wants ; what they want to achieve ; how eventually they would measure their achievements and success ; and to generally help reframe / define the problem . The empathy map questions were carried out in the form of questionnaires and interviews with all stakeholders . A mind map was then used to glean insights from the data gathered , to ascertain what trends there were in the data and organize them into clusters for the moving on to the “ what if ” phase and , start asking the questions of “ how we might ” for idea generation . In the case of interviews with projects , the consulting team also used a business model canvas . The idea here was to get a better understanding of in particular , the state of investment readiness , market segmentation , business architecture and other downstream issues of these projects , as well as which of their hypotheses had been validated . The sort of information coming out of the business model canvases has also provided us with more granular insights for the mind map , which could bode well in the idea generation phase as it pertains to capacity building needs and opportunities for the projects . For example ; combining tools such as Lean innovation and Design Thinking . Given the broad scope of the challenge , the aim was to try to use as many tools as possible to uncover as thoroughly as possible , the reality and potential opportunities of the blue economy space in the region . A total of 74 unique stakeholders , which included Development Agencies , Research Institutions , Universities , NGOs , Governmental Agencies and independent private companies were identified in the space . Roughly , 45 % , which equates to 33 , of those unique participants responded to the questionnaires and were interviewed . It is important to note that there are a number of Development Agencies , Research Institutions , Universities , and NGOs also running projects / supporting startups in the region and a sample of 10 of these projects / entrepreneurial activities were interviewed using the business model canvas in addition to the empathy map . The consulting team was given a 5 - month period to send out questionnaires and carry out interviews with the stakeholders . The consultants have submitted a draft report and will submit the final report with insights and criteria for the what if /idea generation phase on April 30 . Insights The insights gathered so far have allowed for validation and reframing of the problem , in particular those such as : Limited access for entrepreneurs and researchers in the region to IP , entrepreneurial and innovation capacity building from academic and business support institutions ; a high number of entrepreneurs / researchers who do n’t meet the investment readiness levels / requirements to qualify for funding / grants from Development Agencies and Venture capitalists ; and inadequate capacity to generate innovations and to capture value from IP , at national and regional levels to address climate change and sustainability challenges . In addition , the insights have already allowed for envisioning / obtaining a clearer picture of what the idea generation phase ( what if session ) could look like , as well as some early ideas of an appropriate forum for running a learning launching . The next step in the process will be the idea generation phase which together with the consultants we believe could be in the form of two workshops with the stakeholders , so as to ensure the co - creation element for an eventual tailorable capacity building program . Based on the insights so far , we have also been hypothesizing that a workshop style forum with all stakeholders , could be the learning Launch . However , those what if ? , what wows ? and what works ? questions are still to be elucidated and validated . Approach Although the mind map and the empathy map have given a fairly clear picture of the what is , and insights for what if questions , in hindsight , I believe that using a journey map for the projects / entrepreneurial activities and an empathy map for the other stakeholders might have been a more refined means for the consultants to gather data for the what is phase and thus provided richer insights for the mind map . Given that the journey map places great focus on jobs to be done , it would have been a good compliment to the business model canvas and possibily contributed to uncovering more opportunities .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19880 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
The challenge that I have faced for 1 year as technical architecture was to apply a technical architecture design across 20 countries to implement various services and integrate them into one wide platform . This design was to respond to same technologies and network requirements . And , the design should find the common line to be accepted by all countries .
Selection
The tool used was visualization tool . Specifically , I emphasized the tool by creating one visio diagram as template model , an architecture model that will serve later as start point in our discussion with our customers . This technical design created in Microsoft Visio integrated all the elements needed to clarify the needs and requirements of our customers .
Application
Based on this template diagram and assuming each country requirements will be different , we added colored bullets across the diagram . Inside each bullet is a number . On the same page , on the bottom right , there is a legend for this numbers . We called it “ 5W Legend ” defined by :
1 . WHO : How many users will use the services in your country ?
2 . WHAT service do you need for your business ? Please choose from the list : Data , Voice , Video ,
Digital ;
3 . HOW : Do you need redundancy or not ?
4 . WITH : Transmission circuit will be provided internally or by a third party ?
5 . WHEN do you need , this architecture implemented ? What is your convenient timeline for the
installation ?
We used this model diagram as a model sent to each costumer from each country and collecting the feedback from them . The feedback was defined by specific answers to above questions .
Insight
The architecture model with “ 5W Legend ” helped us winning time by effectively communicate to each customer , offered us already integrated data to be manipulated for the future wide platform . Each country feedback helped us to better understand their technical requirements and their needs in regards this new technical architecture . We also increased the client - customer relationship ; the customer had a positive reply to our engagement proposal and felt that he had a high - level picture of future implementation . We ended up not only receiving all the technical replies we were looking for , but also making a partner from our customer … a partner to our design .
Approach
We included this technical model example in our organization lesson learnt database . The feedback received from each country – by answering to each question , helped us understand that next time we should include on the “ 5W Legend ” also a question for future technical improvements , as there were a
few customers wishing to add technical services to their Data Center after this project will be implemented .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
The challenge that I have faced for 1 year as technical architecture was to apply a technical architecture design across 20 countries to implement various services and integrate them into one wide platform . This design was to respond to same technologies and network requirements . And , the design should find the common line to be accepted by all countries .
Selection
The tool used was visualization tool . Specifically , I emphasized the tool by creating one visio diagram as template model , an architecture model that will serve later as start point in our discussion with our customers . This technical design created in Microsoft Visio integrated all the elements needed to clarify the needs and requirements of our customers .
Application
Based on this template diagram and assuming each country requirements will be different , we added colored bullets across the diagram . Inside each bullet is a number . On the same page , on the bottom right , there is a legend for this numbers . We called it “ 5W Legend ” defined by :
1 . WHO : How many users will use the services in your country ?
2 . WHAT service do you need for your business ? Please choose from the list : Data , Voice , Video ,
Digital ;
3 . HOW : Do you need redundancy or not ?
4 . WITH : Transmission circuit will be provided internally or by a third party ?
5 . WHEN do you need , this architecture implemented ? What is your convenient timeline for the
installation ?
We used this model diagram as a model sent to each costumer from each country and collecting the feedback from them . The feedback was defined by specific answers to above questions .
Insight
The architecture model with “ 5W Legend ” helped us winning time by effectively communicate to each customer , offered us already integrated data to be manipulated for the future wide platform . Each country feedback helped us to better understand their technical requirements and their needs in regards this new technical architecture . We also increased the client - customer relationship ; the customer had a positive reply to our engagement proposal and felt that he had a high - level picture of future implementation . We ended up not only receiving all the technical replies we were looking for , but also making a partner from our customer … a partner to our design .
Approach
We included this technical model example in our organization lesson learnt database . The feedback received from each country – by answering to each question , helped us understand that next time we should include on the “ 5W Legend ” also a question for future technical improvements , as there were a
few customers wishing to add technical services to their Data Center after this project will be implemented .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14834 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Designing for Innovation Loredana Abidin
Reflection : Visualization Tool
Challenge + Selection
My challenge was how to create a year long content calendar for a wellness blog that I ’m launching . I needed to come up with interesting blog post titles for weekly posts and create a content calendar that would help me plan content for the year .
I chose the visualization tool to help me get a big picture view of what I would be writing about and to help me ensure that the content flowed well together .
Application
I first sketched out the 4 main topics that I would be writing about . These I called Life Wellbeing areas . I also created symbols and colors for each area .
Next I created two customer personas for my target audience . I drew landscapes of their daily life and what their problems and needs were . I created 4 life boards for the 4 main wellness areas and I added stickies with ideas , problems , solutions , and inspiration . I shared with a family member and gathered additional stickies of ideas .
I wrote list of books and research that I would be writing about and I drew where they connected to the persona ’s life .
I drew symbols for holidays , seasonal milestones and other important events throughout the year . I sketched out where content fit in throughout the year and where psychological shifts would be for the customer .
I drew a visual calendar with weekly topic ideas and where it fit in my customer persona ’s life .
Insight + Approach
Using the visualization tool helped me get a better sense of my customer persona by visually mapping out their life and how they transition throughout the year with seasons .
What I learned is that by laying out the four main topics that I will be writing about over a visual map of the customer persona ’s life and seasonal milestones , I was able to see better where content would be most impactful . I was also able to better visualize the flow of content and I saw some areas where it did n’t fit in and I had to make adjustments .
Previously I had only written things in a chronological manner listing topics and months . I had come up with a list of weekly blog posts for the year and it was very logical according to the topic . However , when I drew landscapes and scenes for my customer persona and visually mapped out seasonal milestones , I was able to better see the emotional map and see where content connected better with what the customer may be going through during different times of year .
Once I created the visual map , I wrote out a content calendar with post ideas that would resonate with my customer persona emotional needs .
| EMAIL:
ID_NUM:
NAME_STUDENT: Loredana Abidin
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Designing for Innovation Loredana Abidin
Reflection : Visualization Tool
Challenge + Selection
My challenge was how to create a year long content calendar for a wellness blog that I ’m launching . I needed to come up with interesting blog post titles for weekly posts and create a content calendar that would help me plan content for the year .
I chose the visualization tool to help me get a big picture view of what I would be writing about and to help me ensure that the content flowed well together .
Application
I first sketched out the 4 main topics that I would be writing about . These I called Life Wellbeing areas . I also created symbols and colors for each area .
Next I created two customer personas for my target audience . I drew landscapes of their daily life and what their problems and needs were . I created 4 life boards for the 4 main wellness areas and I added stickies with ideas , problems , solutions , and inspiration . I shared with a family member and gathered additional stickies of ideas .
I wrote list of books and research that I would be writing about and I drew where they connected to the persona ’s life .
I drew symbols for holidays , seasonal milestones and other important events throughout the year . I sketched out where content fit in throughout the year and where psychological shifts would be for the customer .
I drew a visual calendar with weekly topic ideas and where it fit in my customer persona ’s life .
Insight + Approach
Using the visualization tool helped me get a better sense of my customer persona by visually mapping out their life and how they transition throughout the year with seasons .
What I learned is that by laying out the four main topics that I will be writing about over a visual map of the customer persona ’s life and seasonal milestones , I was able to see better where content would be most impactful . I was also able to better visualize the flow of content and I saw some areas where it did n’t fit in and I had to make adjustments .
Previously I had only written things in a chronological manner listing topics and months . I had come up with a list of weekly blog posts for the year and it was very logical according to the topic . However , when I drew landscapes and scenes for my customer persona and visually mapped out seasonal milestones , I was able to better see the emotional map and see where content connected better with what the customer may be going through during different times of year .
Once I created the visual map , I wrote out a content calendar with post ideas that would resonate with my customer persona emotional needs .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Loredana Abidin"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 2711 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | ASSIGNMENT RUBRIC – LEARNING LAUNCH
CHALLENGE
I decided to use the Design Thinking method for a personal project . I´ve explained one chapter of
my career thesis . Through this knowledge I could demonstrate how I´ve made all the design
process to get the final project step by step . This project took at least one year to get to this point
of development . This study was a Fashion design one and the topic was “ Genderless tendence ” .
SELECTION
Although I applied all the several tools , processes and activities for this project , I am going to
develop how I implemented the learning launch because this shows as an experiment meant to
quickly test an idea and the creation of a prototype .
APPLICATION
In this instance it was proposed the generation of possible options to the creation of the solution
to a specific problem . In this case , the problem posed was the stereotypical fashion on gender
issues .
The first stage was formalizing the idea proposing the projection of the project . Then , the critical
valoration in where it was put in on trial the good and the bad aspects , to make decisions . What
happened next was to determine a user profile to know what were the characteristics to work . In
that way , it was evaluated and selected the style of working and it was possible to check with the
user to accept or decline the proposal . At the same time it was made the search for alternative
technologies to otorgue the development of the product with the right technology .
The next stage was the prototype , and for this instance it was proposed the construction of a
previous production model to help the interpretation in a practical context of the first idea or
concept . The first thing it has made was some sketch - draws that will give shape to the idea on
paper . What happened next was the experimentation of proportions , volumes and details of the
sharp ( 2D , 3D ) . In this case , a model was made to verify and exemplify the real size and materia
INSIGHT
By applying the learning launch tool , I became a more organized persona and not only in practical
aspects for this project . It produced a more clean visualization at the time of putting all the ideas
on the table . With this kind of test the risk of unexpected results was reduced . With prototypes and
tests everything that could be an experience with objectives other than those expected became a
successful possible final model . With this Design thinking tool it was possible to innovate the way
thinking and acting , thus continually generating questions about the truths and model needs that
instill them , seeking innovation rather than repetition .
APPROACH
For this project I have already gone through exceptional design thinking tools , the learning launch
was one of them and it was a relevant option for this project . With these tools it was possible to
identificate failures to resolve , significant improvements or possible deficiencies on premature
time to the correct development of the final production .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: ASSIGNMENT RUBRIC – LEARNING LAUNCH
CHALLENGE
I decided to use the Design Thinking method for a personal project . I´ve explained one chapter of
my career thesis . Through this knowledge I could demonstrate how I´ve made all the design
process to get the final project step by step . This project took at least one year to get to this point
of development . This study was a Fashion design one and the topic was “ Genderless tendence ” .
SELECTION
Although I applied all the several tools , processes and activities for this project , I am going to
develop how I implemented the learning launch because this shows as an experiment meant to
quickly test an idea and the creation of a prototype .
APPLICATION
In this instance it was proposed the generation of possible options to the creation of the solution
to a specific problem . In this case , the problem posed was the stereotypical fashion on gender
issues .
The first stage was formalizing the idea proposing the projection of the project . Then , the critical
valoration in where it was put in on trial the good and the bad aspects , to make decisions . What
happened next was to determine a user profile to know what were the characteristics to work . In
that way , it was evaluated and selected the style of working and it was possible to check with the
user to accept or decline the proposal . At the same time it was made the search for alternative
technologies to otorgue the development of the product with the right technology .
The next stage was the prototype , and for this instance it was proposed the construction of a
previous production model to help the interpretation in a practical context of the first idea or
concept . The first thing it has made was some sketch - draws that will give shape to the idea on
paper . What happened next was the experimentation of proportions , volumes and details of the
sharp ( 2D , 3D ) . In this case , a model was made to verify and exemplify the real size and materia
INSIGHT
By applying the learning launch tool , I became a more organized persona and not only in practical
aspects for this project . It produced a more clean visualization at the time of putting all the ideas
on the table . With this kind of test the risk of unexpected results was reduced . With prototypes and
tests everything that could be an experience with objectives other than those expected became a
successful possible final model . With this Design thinking tool it was possible to innovate the way
thinking and acting , thus continually generating questions about the truths and model needs that
instill them , seeking innovation rather than repetition .
APPROACH
For this project I have already gone through exceptional design thinking tools , the learning launch
was one of them and it was a relevant option for this project . With these tools it was possible to
identificate failures to resolve , significant improvements or possible deficiencies on premature
time to the correct development of the final production .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9942 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Brainstorming
Challenge & Selection
Brainstorming is a very powerful method for generating ideas that can solve a problem at the early stage of a design process . Its purpose is to invoke uninhibited thoughts and it can be practiced by an individual or a group of people . Group should meet in a comfortable environment equipped with stationery and feel free to throw any idea or thought , even those that might seem ridiculous . It is very important that group is diverse and consist of people from a wide range of backgrounds . Although this method focuses on quantity rather than quality , creativity of ideas is highly desirable . Most important advantages of this technique are that many ideas can be generated in a short time period , great deal of them can be put aside for later projects , and it does n’t require lots of resources .
When my team faced the challenge to create a new , motivating mobile application that will inspire users to set and accomplish their goals in life , this method proved to be an excellent method to set the foundations . Team itself was consist of members from different parts of the world and that also played pivotal role in the design process . All of my peers were familiar with applications that were trying to solve the same problem statement : People tend to set goals to improve their lives but very few manage to accomplish them . Since there were several similar applications on the market already , the biggest challenge was to determine what can we do to make our app better than the others . We found the answer to that question during the brainstorming session , along with the ideas for several more features that will motivate users and make our product stand out from the others .
Application
During the brainstorming session team generated lots of creative ideas . Then we organized them into groups and subgroups in order to analyze all generated data . Having ideas organized like that , it was much easier to evaluate them , compare them with the current state of the art , predict their cost and feasibility , and finally , decide on which ones were the best . We came up with the key solution to our problem statement . What we needed to make our app successful was the instrument of encouragement . We also figured out how to motivate our users gradually , which was very important because it usually takes time to accomplish a goal .
Insight & Approach
Brainstorming is a technique that never failed me in my experience so far . In this particular case it had provided me and my team with lots of creative ideas which helped us form a set of features for a new mobile application that can stand fresh and original against what was currently on the market . Brainstorming method fosters collaboration , creativity , and productivity . To ensure a successful outcome it is good to have an experienced moderator to facilitate the session . Experienced moderator will know how to encourage participants to come up with more ideas and how to build up on them . He will also keep in mind that it is very important to have a well defined problem statement , and make sure that focus stays on users that the group is trying to solve the problem for . That is something that we , as we were unexperienced designers at that time , did n’t know . Although we had defined the problem statement and kept focus on it , we could have completed a successful brainstorming session in much less time if we had had an experienced facilitator to lead our group .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Brainstorming
Challenge & Selection
Brainstorming is a very powerful method for generating ideas that can solve a problem at the early stage of a design process . Its purpose is to invoke uninhibited thoughts and it can be practiced by an individual or a group of people . Group should meet in a comfortable environment equipped with stationery and feel free to throw any idea or thought , even those that might seem ridiculous . It is very important that group is diverse and consist of people from a wide range of backgrounds . Although this method focuses on quantity rather than quality , creativity of ideas is highly desirable . Most important advantages of this technique are that many ideas can be generated in a short time period , great deal of them can be put aside for later projects , and it does n’t require lots of resources .
When my team faced the challenge to create a new , motivating mobile application that will inspire users to set and accomplish their goals in life , this method proved to be an excellent method to set the foundations . Team itself was consist of members from different parts of the world and that also played pivotal role in the design process . All of my peers were familiar with applications that were trying to solve the same problem statement : People tend to set goals to improve their lives but very few manage to accomplish them . Since there were several similar applications on the market already , the biggest challenge was to determine what can we do to make our app better than the others . We found the answer to that question during the brainstorming session , along with the ideas for several more features that will motivate users and make our product stand out from the others .
Application
During the brainstorming session team generated lots of creative ideas . Then we organized them into groups and subgroups in order to analyze all generated data . Having ideas organized like that , it was much easier to evaluate them , compare them with the current state of the art , predict their cost and feasibility , and finally , decide on which ones were the best . We came up with the key solution to our problem statement . What we needed to make our app successful was the instrument of encouragement . We also figured out how to motivate our users gradually , which was very important because it usually takes time to accomplish a goal .
Insight & Approach
Brainstorming is a technique that never failed me in my experience so far . In this particular case it had provided me and my team with lots of creative ideas which helped us form a set of features for a new mobile application that can stand fresh and original against what was currently on the market . Brainstorming method fosters collaboration , creativity , and productivity . To ensure a successful outcome it is good to have an experienced moderator to facilitate the session . Experienced moderator will know how to encourage participants to come up with more ideas and how to build up on them . He will also keep in mind that it is very important to have a well defined problem statement , and make sure that focus stays on users that the group is trying to solve the problem for . That is something that we , as we were unexperienced designers at that time , did n’t know . Although we had defined the problem statement and kept focus on it , we could have completed a successful brainstorming session in much less time if we had had an experienced facilitator to lead our group .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22684 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking Tool
Learning Launch
Challenge :
I ’m Patrick , from Port Said , Egypt . I work with a charitable foundation ( Life Makers Foundation ) . Last year we had an annual objective to empower 100 in need families with 100 micro enterprises , to make them able to gain their own money rather than keep getting money from people / donors . To achieve this objective , our strategy was to raise money through a one - month street / public fundraising campaign . The challenge we ’ve faced included both : 1 ) how to attract people to donate , 2 ) where to locate our donations booths . In other words , as we had some limited resources ( volunteers , booths , budget , etc .. ) , we wanted to figure out how to raise money with the most effective and efficient way . Selection :
The selected tool is Learning Launch as we wanted to examine our hypotheses in the real world and to get field data in which we can rely on during our campaigns . Learning Launch is the tenth design thinking tool , it allows us to make an affordable experiment to test the impact of a new solution on the customers . The purpose of Learning Launch is to get a truthful set of data and insights that either confirm or disconfirm our assumptions , which lead to either continue developing your idea or pivot / eliminate your idea .
Application :
Port Said city is divided into five districts , so we placed a donations booth in the hottest spot of each district all day long , to test where are the best places to raise money from , in addition to determining what time of the day is better to talk to people at . The second thing we did was collecting information and insights about the potential donors ’ behavior when we talk to them about our foundation and its objectives and strategies Insights :
Through our Learning Launch we ’ve found out the following facts and insights : ( assumes the five districts are named K , L , M , N , O ) .
Districts M and O generated 68 % of the total donations . District K generated only 4 % of the total donations . People show tendency to donate more when numbers / statistics
of achievements are mentioned ( e.g. Past records ) .
From 3 pm to 6:30pm is the best time interval to raise money at . People tend to donate more when they are given a brochure . 17 % of people do n’t prefer the idea of micro enterprises , they
prefer to give their donations to others in cash .
The insights gave us a realistic view of how could we tackle the challenge we ’re facing , and to design our fundraising campaign in the most efficient and effective way .
Approach :
Learning Launch has been the perfect tool to test and examine our hypotheses in order to eventually solve our challenge . We believe that the whole experiment , insights and collected were crucial to the success of our fundraising campaign . Adding , the tool of Learning Launch wo nt probably works alone . As I ’ve learned from the course , design thinking is sequential process with a number of tools and sub processes included . It ’s preferable that you integrate some tools and processes rather than picking a single tools and ignore the rest .
| EMAIL:
ID_NUM:
NAME_STUDENT: Patrick
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking Tool
Learning Launch
Challenge :
I ’m Patrick , from Port Said , Egypt . I work with a charitable foundation ( Life Makers Foundation ) . Last year we had an annual objective to empower 100 in need families with 100 micro enterprises , to make them able to gain their own money rather than keep getting money from people / donors . To achieve this objective , our strategy was to raise money through a one - month street / public fundraising campaign . The challenge we ’ve faced included both : 1 ) how to attract people to donate , 2 ) where to locate our donations booths . In other words , as we had some limited resources ( volunteers , booths , budget , etc .. ) , we wanted to figure out how to raise money with the most effective and efficient way . Selection :
The selected tool is Learning Launch as we wanted to examine our hypotheses in the real world and to get field data in which we can rely on during our campaigns . Learning Launch is the tenth design thinking tool , it allows us to make an affordable experiment to test the impact of a new solution on the customers . The purpose of Learning Launch is to get a truthful set of data and insights that either confirm or disconfirm our assumptions , which lead to either continue developing your idea or pivot / eliminate your idea .
Application :
Port Said city is divided into five districts , so we placed a donations booth in the hottest spot of each district all day long , to test where are the best places to raise money from , in addition to determining what time of the day is better to talk to people at . The second thing we did was collecting information and insights about the potential donors ’ behavior when we talk to them about our foundation and its objectives and strategies Insights :
Through our Learning Launch we ’ve found out the following facts and insights : ( assumes the five districts are named K , L , M , N , O ) .
Districts M and O generated 68 % of the total donations . District K generated only 4 % of the total donations . People show tendency to donate more when numbers / statistics
of achievements are mentioned ( e.g. Past records ) .
From 3 pm to 6:30pm is the best time interval to raise money at . People tend to donate more when they are given a brochure . 17 % of people do n’t prefer the idea of micro enterprises , they
prefer to give their donations to others in cash .
The insights gave us a realistic view of how could we tackle the challenge we ’re facing , and to design our fundraising campaign in the most efficient and effective way .
Approach :
Learning Launch has been the perfect tool to test and examine our hypotheses in order to eventually solve our challenge . We believe that the whole experiment , insights and collected were crucial to the success of our fundraising campaign . Adding , the tool of Learning Launch wo nt probably works alone . As I ’ve learned from the course , design thinking is sequential process with a number of tools and sub processes included . It ’s preferable that you integrate some tools and processes rather than picking a single tools and ignore the rest .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Patrick"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7003 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mario Pedrini ’s Reflection
Design Thinking for Innovation - Storytelling
Challenge & Selection Once upon a time I got a major in engineering , thereupon I was “ formatted ” to see and work with numbers , applying math , physics and some other exact sciences , which should not represent any inconvenience to overcome my day - to - day on my own . When I started my company , I could be a particularly good engineer dealing with most of the problems given to me by my clients , and I could test my knowledge as well as the ways to solve the issue . As an entrepreneur I had to overcome diverse angles in management , those that I had just glimpsed during my days as student , and one of the must -terrifying- situations was selling my services to strangers , specially over the phone performing a cold call , no matter having a script in front of me . Generally speaking , when trying to convince potential customers to purchase my services , the conversation was too technical , and the context lacked feelings . Often both parties were heading different destinations , therefore I had to use an extra effort to persuade and get my goal . When the job had been finished the appreciation was good in terms of time and quality of delivery . Application Hence our proposals fulfilled the requirements , the relation client - contractor was not totally satisfying because a touch of magic was missing . Let ’s not forget that B2B is done between people . At some point and since technology has evolved like greased lightning , -storytelling- arose as a helping hand when dealing with emotionless operations . As a touch of magic , the use of real stories when talking about businesses made the clients turn and pay attention in full when required during the process of sale . Insight & Approach When using storytelling , stress was cut of the situation and emotions were involved immediately when talking about common past experiences . It is a must to put some “ heart ” to touchless situations and cold things to get going . After some time of practice , the use of -storytelling- has been developed abroad our sales department , making both the clients and the sales representatives better related persons , when our business spins with a human touch .
| EMAIL:
ID_NUM:
NAME_STUDENT: Mario Pedrini
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mario Pedrini ’s Reflection
Design Thinking for Innovation - Storytelling
Challenge & Selection Once upon a time I got a major in engineering , thereupon I was “ formatted ” to see and work with numbers , applying math , physics and some other exact sciences , which should not represent any inconvenience to overcome my day - to - day on my own . When I started my company , I could be a particularly good engineer dealing with most of the problems given to me by my clients , and I could test my knowledge as well as the ways to solve the issue . As an entrepreneur I had to overcome diverse angles in management , those that I had just glimpsed during my days as student , and one of the must -terrifying- situations was selling my services to strangers , specially over the phone performing a cold call , no matter having a script in front of me . Generally speaking , when trying to convince potential customers to purchase my services , the conversation was too technical , and the context lacked feelings . Often both parties were heading different destinations , therefore I had to use an extra effort to persuade and get my goal . When the job had been finished the appreciation was good in terms of time and quality of delivery . Application Hence our proposals fulfilled the requirements , the relation client - contractor was not totally satisfying because a touch of magic was missing . Let ’s not forget that B2B is done between people . At some point and since technology has evolved like greased lightning , -storytelling- arose as a helping hand when dealing with emotionless operations . As a touch of magic , the use of real stories when talking about businesses made the clients turn and pay attention in full when required during the process of sale . Insight & Approach When using storytelling , stress was cut of the situation and emotions were involved immediately when talking about common past experiences . It is a must to put some “ heart ” to touchless situations and cold things to get going . After some time of practice , the use of -storytelling- has been developed abroad our sales department , making both the clients and the sales representatives better related persons , when our business spins with a human touch .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Mario Pedrini"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 5233 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge I am a member of my organization ’s online marketing department and my / our challenge is to improve the workflow within the department in order to increase sales in the online channel and to spend marketing budgets on the right campaigns . The project scope includes the online marketing department composed of ten employees , as well as the larger marketing department and IT department , with whom we work closely . The project is limited to internal resources ( i.e. , budget and employee time ) . The project should not exceed 30 business days and the solution should include an even distribution of working hours amongst the team members . We will focus on trying to uncover what our team members , as well as key stakeholders within the larger marketing department and IT department , consider to be ineffective or problematic with regard to the workflow .
Selection
Our team has already gone through several design thinking activities / tools , so we are ready to try the learning launch tool . Broadly speaking , the learning launch is an experiment meant to quickly test an idea and prototype .
Application
For our first learning launch , we focused on the structure / execution of our online marketing tasks . In particular , we wanted to see if we could structure our tasks , projects , and processes to adapt the methods of Scrum project management for our work ( e.g. , time boxed , daily , specific meetings , reviews , etc . ) in an effort to become more agile . This tested our assumption that the structure and execution were the main causes of our workflow challenge . We went through five workshops to structure our tasks and processes in a more agile way . These two sessions occurred within in a three - week timeframe . We expected to produce a document with a clear description of our new , more agile processes / workflow . For our second learning launch , we focused on gaining clarity about our tasks and priorities . This tested our assumption that our prioritization of tasks was the main cause of our workflow challenge . Our team completed an anonymous survey . Additionally , five key stakeholders from the larger marketing department and IT department also completed an anonymous survey . The surveys included questions about our new , proposed process , understanding the process and the prioritization of tasks , and feelings about the change , and were conducted within a one - week timeframe .
Insight
By applying the learning launch tool , our team identified our assumptions and designed launches to test these assumptions . Additionally , we thought through anticipated results , expecting to find that a more agile approach would improve our workflow , and that both our team and the key stakeholders would be fairly open to the new prioritization of tasks and process . Our actual results were slightly different from what we anticipated : while our team was open to the prioritization of tasks and process , the key stakeholders in the larger marketing department and IT department expressed some concerns . Moving forward , our team will review this insight and incorporate it into future launch designs . The ongoing
incorporation of insight is particularly important at this stage , as launches come before a full rollout in the design thinking timeline .
Approach
Given that our team has already gone through several design thinking activities / tools and are at this stage in the timeline , the learning launch is the appropriate tool . As previously mentioned , our team needs to review the insight gained from our first two launches and incorporate this insight into future launch designs . Future launch designs should reflect insight gained , progress made , and come closer to a compelling solution ready for full rollout .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20222 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – MIND MAPPING
Challenge & Selection
The first tool I used was the tool of MIND MAPPING to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be INDIAN citizens , businesses , and non - citizens . I have used the technique of using a straw man MIND MAPPING of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as labour unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of MIND MAPPING , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments .
I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared
and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – MIND MAPPING
Challenge & Selection
The first tool I used was the tool of MIND MAPPING to achieve a shared understanding of a problem space among a diverse group of stakeholders before attempting to identify and define possible solutions to the problem . I use this approach often with our customers , who are government agencies working to apply technology innovations to modernize their mission or the delivery of their services to their customer , which may be INDIAN citizens , businesses , and non - citizens . I have used the technique of using a straw man MIND MAPPING of a problem domain with a set of questions or prompts for discussion to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials or other auditing reports . If materials are not available , then I conduct informal interviews with one - three of the stakeholders who serve as my main points of contact on the initiative . If appropriate to the situation , I will borrow the concept to “ front - stage / back - stage ” from previous research , The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as labour unions , advocacy groups , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of MIND MAPPING , either based on a high - level process flow with swim lanes for different stakeholders , or another format . For the activity , I will divide the stakeholders into groups of 5 - 6 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments .
I give them two - three questions to answer , such as :
1 ) What key elements are missing from the graphic ?
2 ) What would you change about the graphic to make it more accurately reflect your problem space ?
3 ) What key insights do you have about the relationships between the entities in your problem space ?
I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared
and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of stakeholders a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables . Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 8997 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Successfully solving an insurance sales challenge in India using
Learning LaunchPad Tool
1 . Challenge : Hi this is a real life challenge I have faced & successfully applied Design
Thinking Approach to solve the same . I am based out of India & work as National Cluster Sales Head in an Insurance company in India .
Challenge faced was to empower sales team at my organization ( an insurance company ) to see abundance of prospects & opportunities around their workplace & empower them to engage with these prospects in an efficient manner so they can achieve their monthly insurance policies login targets on a month on month basis . The current scenario of going from door to door to sell insurance policies does n’t help them since the industry is highly competitive & most of the households apprarently have already bought an insurance policy or do n’t trust an insurance sales man due to past bad experiences with the policies bought .
2 . Selection : The Design Tool Selected by me was the Learning Launchpad since it gives
me handon understanding of the real challenge & get a grip on the insights live rather than ideating & brainstorming in closed cabin walls .
The way I applied this design thinking tool is - After having conducted some initial branch research & interactions with customers & sales people , it was noted that the real problem does n’t lie in the product . However the problem lied at 3 levels ;
a. The fundamental belief of sales person that insurance can be sold & there would be
buyers of the policy .
b. Availability of potential prospects to pitch the insurance policies . c. Find a way to connect & engage with customers given that majority of customers do n’t
want to listen to an insurance sales pitch or receive any calls from an insurance sales man .
3 . Application :
To address the above findings & challenges , I took a simple 3 step approach basis my research & personal work conducted .
1st Step – I created a myth buster pitch to bust the myth that INDIAN households have bought adequate insurance cover for themselves & their families . The research suggested that only 15 % of Indian Population is adequately covered & the rest are simply unaware of their need for insurance . – This pitch helped my sales team boost up their confidence multifold & they created a very strong belief in the insurance industry .
2nd Step – To help sales team solve the problem of prospecting & making them aware of existing untapped opportunities in an easy manner – I conducted a simple workshop where I made them list down their friends & families names & the places they all work & then asked them if they can reach out to them & through their help connect with their HR Heads / or Respective company decision makers to allow them to make an awareness
pitch about insurance need without getting into any product presentation or pushing the product . – 4 out of 10 people got this done successfully with them securing an appointment from 4 different corporates who agreed to conduct an awareness session . Though each of these awareness sessions , on an average 60 - 70 prospects were touched based with ( an average sales man would be able to connect with only 15 prospects all through the month ) – 70 prospects is 4 times higher their monthly average prospect base . This itself gave them lot of booster & confidence .
3rd Step – Once connected with the prospects , the sales guys counseled the prospects on overall insurance needs & myths for the family bread earner rather than pushing a sales pitch . – This move was highly appreciated & the prospects gave feedbacks that we are the first insurance company to listen to them rather than us trying to sell a product to them . This gave sales guys even further boostup & confidence level to reach out talk to a prospect went up multifold & as per a survey conducted , 80 % of sales guys now became confident than before to connect to a prospect & engage .
4 . Insight : My insight from application of Learning Launchpad Tool is that to solve a
challenge one needs to move step by step with lot of patience & perseverance & one needs to set an example through demonstration till such time the experiment is nt completely successful . All through this approach , I was standing personally with my sales team & demonstrating them how things can be done rather than only instructing them how to do things .
Once the confidence of sales team started going up more & more believers started to emerge since sales team was able to see success right in front of them & then we would felicitate the achievers in front of the entire team which would inspire others also to adaopt the new way of conducting insurance sales . So the learning here was that one must find the right horses to bet upon & ensure the horses win . In this case the 4 sales guys who turned out to be the initial believers were the ones on whom I banked upon to create a success story out of the experiment . From there now the rub off effect has started .
5 . Approach : Something that I would do differently next time is possibly capture more of
customer testimonials through videos & showcase the same at other branches rather than only felicitating the sales achievers . The customer testimonial always supercedes any other form of confirmation & would help me achieve my results much faster than other approaches . So this is a key learning which I carry along & I would want to use next time when I conduct any other Learning LaunchPad experiment .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Successfully solving an insurance sales challenge in India using
Learning LaunchPad Tool
1 . Challenge : Hi this is a real life challenge I have faced & successfully applied Design
Thinking Approach to solve the same . I am based out of India & work as National Cluster Sales Head in an Insurance company in India .
Challenge faced was to empower sales team at my organization ( an insurance company ) to see abundance of prospects & opportunities around their workplace & empower them to engage with these prospects in an efficient manner so they can achieve their monthly insurance policies login targets on a month on month basis . The current scenario of going from door to door to sell insurance policies does n’t help them since the industry is highly competitive & most of the households apprarently have already bought an insurance policy or do n’t trust an insurance sales man due to past bad experiences with the policies bought .
2 . Selection : The Design Tool Selected by me was the Learning Launchpad since it gives
me handon understanding of the real challenge & get a grip on the insights live rather than ideating & brainstorming in closed cabin walls .
The way I applied this design thinking tool is - After having conducted some initial branch research & interactions with customers & sales people , it was noted that the real problem does n’t lie in the product . However the problem lied at 3 levels ;
a. The fundamental belief of sales person that insurance can be sold & there would be
buyers of the policy .
b. Availability of potential prospects to pitch the insurance policies . c. Find a way to connect & engage with customers given that majority of customers do n’t
want to listen to an insurance sales pitch or receive any calls from an insurance sales man .
3 . Application :
To address the above findings & challenges , I took a simple 3 step approach basis my research & personal work conducted .
1st Step – I created a myth buster pitch to bust the myth that INDIAN households have bought adequate insurance cover for themselves & their families . The research suggested that only 15 % of Indian Population is adequately covered & the rest are simply unaware of their need for insurance . – This pitch helped my sales team boost up their confidence multifold & they created a very strong belief in the insurance industry .
2nd Step – To help sales team solve the problem of prospecting & making them aware of existing untapped opportunities in an easy manner – I conducted a simple workshop where I made them list down their friends & families names & the places they all work & then asked them if they can reach out to them & through their help connect with their HR Heads / or Respective company decision makers to allow them to make an awareness
pitch about insurance need without getting into any product presentation or pushing the product . – 4 out of 10 people got this done successfully with them securing an appointment from 4 different corporates who agreed to conduct an awareness session . Though each of these awareness sessions , on an average 60 - 70 prospects were touched based with ( an average sales man would be able to connect with only 15 prospects all through the month ) – 70 prospects is 4 times higher their monthly average prospect base . This itself gave them lot of booster & confidence .
3rd Step – Once connected with the prospects , the sales guys counseled the prospects on overall insurance needs & myths for the family bread earner rather than pushing a sales pitch . – This move was highly appreciated & the prospects gave feedbacks that we are the first insurance company to listen to them rather than us trying to sell a product to them . This gave sales guys even further boostup & confidence level to reach out talk to a prospect went up multifold & as per a survey conducted , 80 % of sales guys now became confident than before to connect to a prospect & engage .
4 . Insight : My insight from application of Learning Launchpad Tool is that to solve a
challenge one needs to move step by step with lot of patience & perseverance & one needs to set an example through demonstration till such time the experiment is nt completely successful . All through this approach , I was standing personally with my sales team & demonstrating them how things can be done rather than only instructing them how to do things .
Once the confidence of sales team started going up more & more believers started to emerge since sales team was able to see success right in front of them & then we would felicitate the achievers in front of the entire team which would inspire others also to adaopt the new way of conducting insurance sales . So the learning here was that one must find the right horses to bet upon & ensure the horses win . In this case the 4 sales guys who turned out to be the initial believers were the ones on whom I banked upon to create a success story out of the experiment . From there now the rub off effect has started .
5 . Approach : Something that I would do differently next time is possibly capture more of
customer testimonials through videos & showcase the same at other branches rather than only felicitating the sales achievers . The customer testimonial always supercedes any other form of confirmation & would help me achieve my results much faster than other approaches . So this is a key learning which I carry along & I would want to use next time when I conduct any other Learning LaunchPad experiment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11964 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge I work in the design department in a publishing company focused on classical literature for adults and educational texts for young people , our new challenge in the Company ( all the departments ) it is to open up thinking of ideas to attract a young reading public in order to diversify our clients , because we are very unattractive in being an option for them . Normally on Friday afternoons at the company 's facilities we have a free time to work on projects or ideas to improve the company , but lately our new challenge has more prominence in these meetings . Although the available budget is reduced , these explorations resulting from our meetings have several resources such as access to information obtained in the past by the company , the time and interest of some key workers in the sales , production , logistics , human resources departments and of course my Design department , The idea is that three months have been enough to present an idea for our new company challenge to company executives so that they can receive more support and move forward with our process .
Selection Together , we decided to propose a tool that would involve various points of view but at the same time let us make combinations of images and text by all those involved in order to have flexibility in action , the intentions to look for patterns and perceptions in the A large amount of data collected with the help of people from different areas of the company such as manufacturers , designers , publishers , sellers among other people would help us to explore the " what is " but on to set criteria that will help us in the future .
Request In this work group made up of a multidisciplinary team that varies between 10 - 14 people , our beginning was to ask questions , put images and give simple data that have been summarized by another department in addition to each of the members of the group in order to begin to project their answers with words , messages and pictures on a large board on the wall of our meeting room on Fridays . Our intention was to Engage our colleagues to develop common thinking about the current reality of this design challenge , We have in our possession different data synthesized by other people in the company so we have important data about the challenge and this together with the development of the concept map would allow us to get the most out of finding patterns and ideas . ( It was important to explain an example of how when we hear a phrase or an unusual word we all imagine different things in our minds and for this reason it is important to see different interpretations with different ages , professions and knowledge but always having the same objective in mind ) This process of creating the great mental map did not have a specific time , on the contrary , it was open to constant modification , Multiple readings so that participants could navigate the map without haste and with all the freedom to establish a dialogue with the other participants .
Perspective and focus The first results surprised us in a gratifying way , we had some limitations before using this tool such as ( 1 ) there was very little knowledge of each of the participants about other areas of knowledge different from each participant , that is , a repertoire very limited when confronting the problem ( 2 ) it was fascinating how when interpreting quantitative data each person placed related but very different images or words between them ( 3 ) working individually or in small societies it helped the group to have a purification of words , images and concepts to improve the concept map . All this did not happen quickly , I believe that having an open mind on the part of all the members who participated in this activity helped us to make everything flow in the best way unlike on other occasions .
I think that in one way or another this activity helped us to redirect the organization around the common knowledge of this design challenge , the time invested by everyone to try to project their thoughts in front of the things we saw helped us , regardless of the role . that we each have in the company , we could open our minds a little more to future challenges , at this time we are still naturally at a very early stage in our design process as a company , if we continue with this predisposition and patience to Please improve our ideas and do not wait for an immediate solution , everything will be better .
The concept map helped us to find groups of concepts , patterns and relationships between things that we decided to connect , although we still do not have a definitive answer to our problem , but if a good starting point , little by little we are finding keywords that with more work we will serve as design criteria .
I am very happy to have known this and other tools of design thinking but above all I am very happy to be able to execute design thinking not only in the company in which I currently work but in my daily life , I am left with many phrases and concepts keys that I want to integrate into the way I think about my personal challenges .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge I work in the design department in a publishing company focused on classical literature for adults and educational texts for young people , our new challenge in the Company ( all the departments ) it is to open up thinking of ideas to attract a young reading public in order to diversify our clients , because we are very unattractive in being an option for them . Normally on Friday afternoons at the company 's facilities we have a free time to work on projects or ideas to improve the company , but lately our new challenge has more prominence in these meetings . Although the available budget is reduced , these explorations resulting from our meetings have several resources such as access to information obtained in the past by the company , the time and interest of some key workers in the sales , production , logistics , human resources departments and of course my Design department , The idea is that three months have been enough to present an idea for our new company challenge to company executives so that they can receive more support and move forward with our process .
Selection Together , we decided to propose a tool that would involve various points of view but at the same time let us make combinations of images and text by all those involved in order to have flexibility in action , the intentions to look for patterns and perceptions in the A large amount of data collected with the help of people from different areas of the company such as manufacturers , designers , publishers , sellers among other people would help us to explore the " what is " but on to set criteria that will help us in the future .
Request In this work group made up of a multidisciplinary team that varies between 10 - 14 people , our beginning was to ask questions , put images and give simple data that have been summarized by another department in addition to each of the members of the group in order to begin to project their answers with words , messages and pictures on a large board on the wall of our meeting room on Fridays . Our intention was to Engage our colleagues to develop common thinking about the current reality of this design challenge , We have in our possession different data synthesized by other people in the company so we have important data about the challenge and this together with the development of the concept map would allow us to get the most out of finding patterns and ideas . ( It was important to explain an example of how when we hear a phrase or an unusual word we all imagine different things in our minds and for this reason it is important to see different interpretations with different ages , professions and knowledge but always having the same objective in mind ) This process of creating the great mental map did not have a specific time , on the contrary , it was open to constant modification , Multiple readings so that participants could navigate the map without haste and with all the freedom to establish a dialogue with the other participants .
Perspective and focus The first results surprised us in a gratifying way , we had some limitations before using this tool such as ( 1 ) there was very little knowledge of each of the participants about other areas of knowledge different from each participant , that is , a repertoire very limited when confronting the problem ( 2 ) it was fascinating how when interpreting quantitative data each person placed related but very different images or words between them ( 3 ) working individually or in small societies it helped the group to have a purification of words , images and concepts to improve the concept map . All this did not happen quickly , I believe that having an open mind on the part of all the members who participated in this activity helped us to make everything flow in the best way unlike on other occasions .
I think that in one way or another this activity helped us to redirect the organization around the common knowledge of this design challenge , the time invested by everyone to try to project their thoughts in front of the things we saw helped us , regardless of the role . that we each have in the company , we could open our minds a little more to future challenges , at this time we are still naturally at a very early stage in our design process as a company , if we continue with this predisposition and patience to Please improve our ideas and do not wait for an immediate solution , everything will be better .
The concept map helped us to find groups of concepts , patterns and relationships between things that we decided to connect , although we still do not have a definitive answer to our problem , but if a good starting point , little by little we are finding keywords that with more work we will serve as design criteria .
I am very happy to have known this and other tools of design thinking but above all I am very happy to be able to execute design thinking not only in the company in which I currently work but in my daily life , I am left with many phrases and concepts keys that I want to integrate into the way I think about my personal challenges .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11117 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation – The Launch Learning Process for Application Prototypes
Challenge :
We provide technology solutions for restaurants franchises . One of our customers had a challenge with the management of “ Petty Cash ” within their restaurants .
On a daily basis ( Monday to Sunday ) , restaurant managers withdraw Petty Cash from the POS ( Point of Sale ) Systems to make ad hoc purchases . On a weekly basis ( Sundays ) , restaurant managers complete a spreadsheet which lists all the Petty Cash withdrawals that were done as well as what the Petty Cash was spent on . The restaurant managers then email the spreadsheet to Head Office in order for Head Office to reconcile , enter and account for in the financial systems .
The issues and challenges with the current process include ; restaurant managers forgetting to complete the spreadsheet , Head Office having to spend time following up , restaurants managers not accounting for all Petty Cash withdrawals , Head Office having to spend time reconciling , the time spent by the restaurant managers to enter the spreadsheet , and the time spent by Head Office in collating and entering the spreadsheets of 120 restaurants into the financial systems .
Selection :
The tool I selected was that of the “ Launch Learning Process ” . The Launch Learning Process is a Design Tool that can be used when you are looking to conduct a small experiment that will test an idea in the real marketplace .
We had previously developed and implemented an App that catered for various restaurant business processes ( Purchase Orders , Deliveries , Invoices , EDI ( Electronic Document Interchange ) etc ) . The App had been running in all of our customers 120 restaurants .
We went through the various stages of the Design Thinking Process and we prototyped some additional functionality into our App which we believed could address some of the issues that had been identified within the current process .
We were now looking to test the additional functionality .
Application :
We had made some hypothesis and assumptions that the additional functionality would simplify the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
With the additional functionality , we were looking to :
- Assist restaurant managers in remembering to submit their Petty Cash information ( By provided an automatic reminder ( On Sunday ’s ) to restaurant managers to submit their Petty Cash information ) ,
- Save the restaurant managers time ( By automatically extracting Petty Cash withdrawal data from the POS Systems so that restaurant managers would not need to spend time extracting the data themselves )
- Simplify and Automate the Petty Cash Process ( By providing a platform for restaurant managers to enter what the Petty Cash was spent on )
- Save time for the restaurant managers as well as save time for Head Office ( By automatically sending and collating the Petty Cash information entered by the restaurant managers to Head Office )
To run the “ Launch Learning Process ” we selected 5 restaurants to pilot test the additional functionality we had prototyped into our App . We trained the restaurant managers , we implemented the additional functionality and we let the 5 restaurants use the additional functionality over the course of 3 weeks .
Insight :
The pilot test of the additional functionality at the 5 restaurants went well . We held discussions with the restaurant managers as well as with Head Office during the pilot test . We also held joint sessions with the restaurant managers and Head Office together following the pilot test . All 5 restaurant managers remembered to submit their Petty Cash information on time . All 5 managers confirmed the Petty Cash Process was now easier and that it saved them time . Head Office also confirmed that the Petty Cash Process was now easier and saved them time .
The “ Launch Learning Process ” assisted us in testing and confirming that the additional functionality that we prototyped in our application would improve the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
As a result , we went on to complete the additional functionality and then went on to implement and scale the additionally functionality to all 120 restaurants .
During the pilot test we also identified additional functionality that could be added to further improve the Petty Cash Process . ( E.G. By automatically loading the Petty Cash Information entered by the restaurant managers into the Head Office financial system ) .
Approach :
We were satisfied with the approach we had taken . The “ Launch Learning Process ” assisted us in testing and confirming that the additional functionality that we prototyped in our application would improve the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
What we would have liked to have done differently and which we will do on our next “ Learning Launch ” , would be to actually measure and understand exactly how much time we saved the restaurant managers as well as exactly how much time we saved Head Office . In our initial “ Learning Launch ” we relied on the feedback provided by restaurant managers and Head Office in our discussions and joint sessions . The discussions and joint sessions have the potential to fall victim to confirmation bias .
We would have also liked to have included more functionality into the prototype for the pilot test , this could however have resulted in the process taking longer and requiring more resources . We were looking for the “ Learning Launch ” to be small and quick .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation – The Launch Learning Process for Application Prototypes
Challenge :
We provide technology solutions for restaurants franchises . One of our customers had a challenge with the management of “ Petty Cash ” within their restaurants .
On a daily basis ( Monday to Sunday ) , restaurant managers withdraw Petty Cash from the POS ( Point of Sale ) Systems to make ad hoc purchases . On a weekly basis ( Sundays ) , restaurant managers complete a spreadsheet which lists all the Petty Cash withdrawals that were done as well as what the Petty Cash was spent on . The restaurant managers then email the spreadsheet to Head Office in order for Head Office to reconcile , enter and account for in the financial systems .
The issues and challenges with the current process include ; restaurant managers forgetting to complete the spreadsheet , Head Office having to spend time following up , restaurants managers not accounting for all Petty Cash withdrawals , Head Office having to spend time reconciling , the time spent by the restaurant managers to enter the spreadsheet , and the time spent by Head Office in collating and entering the spreadsheets of 120 restaurants into the financial systems .
Selection :
The tool I selected was that of the “ Launch Learning Process ” . The Launch Learning Process is a Design Tool that can be used when you are looking to conduct a small experiment that will test an idea in the real marketplace .
We had previously developed and implemented an App that catered for various restaurant business processes ( Purchase Orders , Deliveries , Invoices , EDI ( Electronic Document Interchange ) etc ) . The App had been running in all of our customers 120 restaurants .
We went through the various stages of the Design Thinking Process and we prototyped some additional functionality into our App which we believed could address some of the issues that had been identified within the current process .
We were now looking to test the additional functionality .
Application :
We had made some hypothesis and assumptions that the additional functionality would simplify the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
With the additional functionality , we were looking to :
- Assist restaurant managers in remembering to submit their Petty Cash information ( By provided an automatic reminder ( On Sunday ’s ) to restaurant managers to submit their Petty Cash information ) ,
- Save the restaurant managers time ( By automatically extracting Petty Cash withdrawal data from the POS Systems so that restaurant managers would not need to spend time extracting the data themselves )
- Simplify and Automate the Petty Cash Process ( By providing a platform for restaurant managers to enter what the Petty Cash was spent on )
- Save time for the restaurant managers as well as save time for Head Office ( By automatically sending and collating the Petty Cash information entered by the restaurant managers to Head Office )
To run the “ Launch Learning Process ” we selected 5 restaurants to pilot test the additional functionality we had prototyped into our App . We trained the restaurant managers , we implemented the additional functionality and we let the 5 restaurants use the additional functionality over the course of 3 weeks .
Insight :
The pilot test of the additional functionality at the 5 restaurants went well . We held discussions with the restaurant managers as well as with Head Office during the pilot test . We also held joint sessions with the restaurant managers and Head Office together following the pilot test . All 5 restaurant managers remembered to submit their Petty Cash information on time . All 5 managers confirmed the Petty Cash Process was now easier and that it saved them time . Head Office also confirmed that the Petty Cash Process was now easier and saved them time .
The “ Launch Learning Process ” assisted us in testing and confirming that the additional functionality that we prototyped in our application would improve the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
As a result , we went on to complete the additional functionality and then went on to implement and scale the additionally functionality to all 120 restaurants .
During the pilot test we also identified additional functionality that could be added to further improve the Petty Cash Process . ( E.G. By automatically loading the Petty Cash Information entered by the restaurant managers into the Head Office financial system ) .
Approach :
We were satisfied with the approach we had taken . The “ Launch Learning Process ” assisted us in testing and confirming that the additional functionality that we prototyped in our application would improve the Petty Cash Process and would save time for the restaurant managers as well as save time for Head Office .
What we would have liked to have done differently and which we will do on our next “ Learning Launch ” , would be to actually measure and understand exactly how much time we saved the restaurant managers as well as exactly how much time we saved Head Office . In our initial “ Learning Launch ” we relied on the feedback provided by restaurant managers and Head Office in our discussions and joint sessions . The discussions and joint sessions have the potential to fall victim to confirmation bias .
We would have also liked to have included more functionality into the prototype for the pilot test , this could however have resulted in the process taking longer and requiring more resources . We were looking for the “ Learning Launch ” to be small and quick .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11624 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Map
Challenges and selection
The first tool I use is Visualization , to solve the problems I often face on campus is
mind mapping . With this approach , I was able to solve various difficulties I faced , such as
finding suitable materials , using appropriate colors to the appearance that would be shown .
Then this approach also makes it easier for me as a designer to find alternative paths
from a problem that I often face with my lecturers and groups , in my current project , namely
making a standing dask with an ergonomic approach and problem solving that I use is Visualization .
Application
I started the process by separating some elements first such as appearance , size , user ,
color , so that the expected results can be more satisfactory . In this “ standing desk with an ergonomic
approach ” project , I promote the kindness of workers when using a desk so that work attitudes
can be better and increase work productivity .
Currently I am still waiting for the results of interviews from several sources to
complete this project because the problems I face are still quite a lot and this Visualization
really helped me in this regard .
Insights & Approach
Observations were made on humans , the environment , machines , equipment and raw
materials used for the production process because they all interacted with each other , thus
requiring an understanding of humans and the work facilities they use . Work with a heavy load
and the design of work facilities that are not ergonomic result in excessive exertion , also the
wrong work posture can cause discomfort at work , this results in complaints and early fatigue .
Because I found that this project still has many things that need to be followed up , I apply that
Visualization as the best solution for this project .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Map
Challenges and selection
The first tool I use is Visualization , to solve the problems I often face on campus is
mind mapping . With this approach , I was able to solve various difficulties I faced , such as
finding suitable materials , using appropriate colors to the appearance that would be shown .
Then this approach also makes it easier for me as a designer to find alternative paths
from a problem that I often face with my lecturers and groups , in my current project , namely
making a standing dask with an ergonomic approach and problem solving that I use is Visualization .
Application
I started the process by separating some elements first such as appearance , size , user ,
color , so that the expected results can be more satisfactory . In this “ standing desk with an ergonomic
approach ” project , I promote the kindness of workers when using a desk so that work attitudes
can be better and increase work productivity .
Currently I am still waiting for the results of interviews from several sources to
complete this project because the problems I face are still quite a lot and this Visualization
really helped me in this regard .
Insights & Approach
Observations were made on humans , the environment , machines , equipment and raw
materials used for the production process because they all interacted with each other , thus
requiring an understanding of humans and the work facilities they use . Work with a heavy load
and the design of work facilities that are not ergonomic result in excessive exertion , also the
wrong work posture can cause discomfort at work , this results in complaints and early fatigue .
Because I found that this project still has many things that need to be followed up , I apply that
Visualization as the best solution for this project .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20287 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling :
Challenge & Selection :
Storrytelling is a beautiful tool that I try to use all the time . I work at a global acting insurance company as an specialist for the investment and pension business . Most of the time I have appointments in the B2B sector , where my clients are mid sized banks and their employees . In case of complex circumstances I also participate in appointments with customers face to face . My industry is characterized by working with the feelings and needs of people , mosty with those that the customers do not know yet - and due to this it is crucial to make the insurance for the people tangible . In addition to this working with a kind of promise for the future is realy difficult to grasp for the customers . Insurance and investment topics , are n’t that sexy , ease to use and simple to explain to the customers . Therefore storytelling helps me conect the values of our products to the feelings or expectitions .
Application :
Let me explain you how i use storytelling in my daily work and how important it is to me . I remember one specfic issue i was faced with some month ago . I was an undergraduate and worked the first year as a kind of junior incurance agent at my company sector . In this time I had a lot of appointments with customers to advise them about their retirement and why the should spend rather more on it than less . After a little initial talk with the customer I presented all the facts of our product – which i was very convinced of – about the financial strength of our company , the shift in the demography and the extend on the social insurance system , but nothing moved the customer to took out an insurance rate . His need was there , he should save a lot , but I was n’t able to make clear why it is so important . The following weeks i researched a lot in the interent ( e.g. by joining the course on coursea ) and read some books about how to make complex things easy to grasp by using methods like storytelling . In the next appointment with an young customer i tried something complete new .
After some smalltalk about him and his job we went to the insurance topic , especially about how and why he should save some money for his retirement . But this time I began with some kind of story .
I told him about my study period and my neighbour in my house , where i lived that time . This man was probably at the beginning of seventy and was well dressed , in a good mood and every time we saw him friendly and helpful . After some weeks , as we drove back from university , we sawing him pulling out pledge bottles out of the trash , and as he saw us he seemed really embarrassed . The next week we met him in front of his door he told us the story of his life . He told us he worked the hole life and was never sick longer than a few days , but his pension is not enough to live the life he wanted .
Than I took a short break and began to explain my young customer that this man was n’t poor and homeless , but he could not drive often to other cities to visit friends or fly in holidays e.g. and than as I looked at my customer i really noticed that he was thoughtful .
I took another short break and asked him : „ How do you want to live your live in the old age ? What is most important to you ? “
The hole further talk about the complex facts of our social system , the possible solutions , the impact from the realy low interest rates and so on , I had his hole attention . This customer was aware of all the possible negative effects , caused by our social systems and other circumstances , and that he – in order to life a better live in his older ages – should save money . At the end of our appointment he had his plan , how and in what way he saves his money for the second half of his life .
Insight & Approach :
It seems stories are hard - wired into our psyche . It was realy a wow effect and an eye- opener for me . People have been passing information along via storytelling for as long as humans have had a rich language to draw from . Stories are a great way to connect people with ideas and informations , at a human level . A well - told story – focused on sharing pertinent details that express surprising meaning and underlying emotions – effects the emotions and the intellect simultaneously . For daily using it is crucial to be able to articulate the emotional tone in a couple of words . This is what I train everyday to be better in it .
Sometimes a little story can do a lot of good . Christina Baldwin once said : „ Words are how we think – stories are how we link . “ This quote describes the purpose of storytelling pretty well . This couse made me see this and all the other tools in a new way towards my daily work . As described in my personal experience I was realy fact- based and not focused on the customer , but now I am able to use stories to paraphrase complex and difficult circumstances and presenting my ideas more metaphorical .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling :
Challenge & Selection :
Storrytelling is a beautiful tool that I try to use all the time . I work at a global acting insurance company as an specialist for the investment and pension business . Most of the time I have appointments in the B2B sector , where my clients are mid sized banks and their employees . In case of complex circumstances I also participate in appointments with customers face to face . My industry is characterized by working with the feelings and needs of people , mosty with those that the customers do not know yet - and due to this it is crucial to make the insurance for the people tangible . In addition to this working with a kind of promise for the future is realy difficult to grasp for the customers . Insurance and investment topics , are n’t that sexy , ease to use and simple to explain to the customers . Therefore storytelling helps me conect the values of our products to the feelings or expectitions .
Application :
Let me explain you how i use storytelling in my daily work and how important it is to me . I remember one specfic issue i was faced with some month ago . I was an undergraduate and worked the first year as a kind of junior incurance agent at my company sector . In this time I had a lot of appointments with customers to advise them about their retirement and why the should spend rather more on it than less . After a little initial talk with the customer I presented all the facts of our product – which i was very convinced of – about the financial strength of our company , the shift in the demography and the extend on the social insurance system , but nothing moved the customer to took out an insurance rate . His need was there , he should save a lot , but I was n’t able to make clear why it is so important . The following weeks i researched a lot in the interent ( e.g. by joining the course on coursea ) and read some books about how to make complex things easy to grasp by using methods like storytelling . In the next appointment with an young customer i tried something complete new .
After some smalltalk about him and his job we went to the insurance topic , especially about how and why he should save some money for his retirement . But this time I began with some kind of story .
I told him about my study period and my neighbour in my house , where i lived that time . This man was probably at the beginning of seventy and was well dressed , in a good mood and every time we saw him friendly and helpful . After some weeks , as we drove back from university , we sawing him pulling out pledge bottles out of the trash , and as he saw us he seemed really embarrassed . The next week we met him in front of his door he told us the story of his life . He told us he worked the hole life and was never sick longer than a few days , but his pension is not enough to live the life he wanted .
Than I took a short break and began to explain my young customer that this man was n’t poor and homeless , but he could not drive often to other cities to visit friends or fly in holidays e.g. and than as I looked at my customer i really noticed that he was thoughtful .
I took another short break and asked him : „ How do you want to live your live in the old age ? What is most important to you ? “
The hole further talk about the complex facts of our social system , the possible solutions , the impact from the realy low interest rates and so on , I had his hole attention . This customer was aware of all the possible negative effects , caused by our social systems and other circumstances , and that he – in order to life a better live in his older ages – should save money . At the end of our appointment he had his plan , how and in what way he saves his money for the second half of his life .
Insight & Approach :
It seems stories are hard - wired into our psyche . It was realy a wow effect and an eye- opener for me . People have been passing information along via storytelling for as long as humans have had a rich language to draw from . Stories are a great way to connect people with ideas and informations , at a human level . A well - told story – focused on sharing pertinent details that express surprising meaning and underlying emotions – effects the emotions and the intellect simultaneously . For daily using it is crucial to be able to articulate the emotional tone in a couple of words . This is what I train everyday to be better in it .
Sometimes a little story can do a lot of good . Christina Baldwin once said : „ Words are how we think – stories are how we link . “ This quote describes the purpose of storytelling pretty well . This couse made me see this and all the other tools in a new way towards my daily work . As described in my personal experience I was realy fact- based and not focused on the customer , but now I am able to use stories to paraphrase complex and difficult circumstances and presenting my ideas more metaphorical .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18132 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Aylin Osorio
Reflection - Learning Launch
Challenge
I´m a college student in my first year of International Business and Marketing degree my challenge is to have a small or medium business where me and my mom are partners . My mom is an entrepreneur , consultant and coach , she already has her own business about computer science . We want to make customized grocery bags painted by hand and establish a partnership with diverse drugstores and supermarkets in which to sell our products and thus establish a contract in which both entities benefit .
Selection
We have selected the learning launch tool , since it ’s like a trial and error . A hypothesis you can try in a quick way .
Application
For our principal learning launch , we focused on what people want . We have done research and a lot of surveys . We started selling them as an alternative of plain colored bags with the promise that they are unique , there will never be one like the other ; since there was recently a law about banning and fining the use of plastic bags to avoid and minimize pollution and contamination in our country . Actually , we´re having a pretty positive reaction from the public .
For our other learning launch , we are establishing contact with small family stores and pharmacies and if they sell well , we are thinking of expanding to supermarkets and pharmaceutical chains throughout the city . To do that , we participated in some workshops for entrepreneurs offered by some organizations , in which we had the opportunity to establish a network , in that way we were able to offer alliances and carry out surveys with other businessmen .
Insight
Aylin Osorio
We realized that with this tool we could expand our limits . With this method , we quickly knew what the results of our hypotheses were so that we could improve the product every time something did not turn out well or did not have as great an impact as we wanted . We learned which materials to start using , which processes were the best in terms of quality / price and so on . We had ups and downs that we could correct and improve with the fast results that the learning launch gave us .
Approach
This course gave me a new approach to design thinking and the learning launch method . I think that , with this type of business , this is the right method to use . My mom and me are having good sales for such a young business , we still have a lot to improve but with this tool , I know we will go far .
| EMAIL:
ID_NUM:
NAME_STUDENT: Aylin Osorio, Aylin Osorio
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Aylin Osorio
Reflection - Learning Launch
Challenge
I´m a college student in my first year of International Business and Marketing degree my challenge is to have a small or medium business where me and my mom are partners . My mom is an entrepreneur , consultant and coach , she already has her own business about computer science . We want to make customized grocery bags painted by hand and establish a partnership with diverse drugstores and supermarkets in which to sell our products and thus establish a contract in which both entities benefit .
Selection
We have selected the learning launch tool , since it ’s like a trial and error . A hypothesis you can try in a quick way .
Application
For our principal learning launch , we focused on what people want . We have done research and a lot of surveys . We started selling them as an alternative of plain colored bags with the promise that they are unique , there will never be one like the other ; since there was recently a law about banning and fining the use of plastic bags to avoid and minimize pollution and contamination in our country . Actually , we´re having a pretty positive reaction from the public .
For our other learning launch , we are establishing contact with small family stores and pharmacies and if they sell well , we are thinking of expanding to supermarkets and pharmaceutical chains throughout the city . To do that , we participated in some workshops for entrepreneurs offered by some organizations , in which we had the opportunity to establish a network , in that way we were able to offer alliances and carry out surveys with other businessmen .
Insight
Aylin Osorio
We realized that with this tool we could expand our limits . With this method , we quickly knew what the results of our hypotheses were so that we could improve the product every time something did not turn out well or did not have as great an impact as we wanted . We learned which materials to start using , which processes were the best in terms of quality / price and so on . We had ups and downs that we could correct and improve with the fast results that the learning launch gave us .
Approach
This course gave me a new approach to design thinking and the learning launch method . I think that , with this type of business , this is the right method to use . My mom and me are having good sales for such a young business , we still have a lot to improve but with this tool , I know we will go far .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Aylin Osorio",
"Aylin Osorio"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 7382 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - VISUALIZATION
Title : Visualisation in Client Servicing & Product Development
Challenge I work as a designer and engineer at a technology startup that develops IoT and software
parking solutions . Until a few months ago , we developed SaaS - based parking solutions for
real estate properties . The recent pandemic has shut down the workspaces and has forced
us to pivot into a service - based business . I work as a designer and developer at this
company which recently downsized into just engineers and designers due to the pandemic
layoffs . This pivot from product - based to service - based business has left us figuring out on
how to change our internal workflow , understand client servicing and hence found this
transformation quite challenging . I have embarked on the task of tackling these challenges
for me and my team using design thinking to achieve a smoother transition of our company . Selection Our team is now downsized to engineers and the shift to services - based business required a
tool which helped us understand and visualize the customers ’ needs . The recent work from
home culture made our internal workflow challenging . Hence , visualization is an apt tool for
these challenges and help our team communication and understand each other . Application During our first iteration of product design and development , a lot of miscommunication and
unclear communication was encountered since this was our first time dealing with a client
and we were unable to comprehend the client ’s requirements . Unlike our previous approach
of product - based business where we were the only ones accountable and the ones to take
action , we now had to consider the clients ’ expectation in a visual manner that was
previously overlooked . I created a system requirement flow which was followed by the team members listing down
the clients ’ needs and requirements and the purpose of the product . These documents were
then used internally to visualise the flow of the product . We devised personas and scenarios
of a customer ’s flow of using our product so we could understand the problems and
drawbacks from different perspectives . After documenting the requirements , personas and scenarios we had daily internal meetings
where we shared the documents in the pictorial representation , flowcharts , and use case
diagrams to visualize the complete process of product development and flow of a user . Insights By applying visualization , we realised that we went through fewer iterations of finalising the
design specifications and requirements . We achieved faster results in each step of product
development . We took fewer meetings to grasp the clients ’ expectations clearly and
presenting our results to the clients visually was found quite appealing to the client . Internally , as a team , we had a better understanding of the process since we documented
our research and results in a visual manner . We avoided a lot of misunderstanding and
miscommunication within our team . Visualisation helped our entire team get a clearer picture
of the process of product development . Approach Having gone through the implementation of visualisation in our service - based requirement ,
we would use this approach and tool in other aspects of our business since it reduces and
optimized the effort gone into designing and developing a product . We would use this
technique in the development of our inhouse products in the future . Visualisation has
successfully created a better working flow within our company internally as well as with our
clients that we would like to improve over time .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - VISUALIZATION
Title : Visualisation in Client Servicing & Product Development
Challenge I work as a designer and engineer at a technology startup that develops IoT and software
parking solutions . Until a few months ago , we developed SaaS - based parking solutions for
real estate properties . The recent pandemic has shut down the workspaces and has forced
us to pivot into a service - based business . I work as a designer and developer at this
company which recently downsized into just engineers and designers due to the pandemic
layoffs . This pivot from product - based to service - based business has left us figuring out on
how to change our internal workflow , understand client servicing and hence found this
transformation quite challenging . I have embarked on the task of tackling these challenges
for me and my team using design thinking to achieve a smoother transition of our company . Selection Our team is now downsized to engineers and the shift to services - based business required a
tool which helped us understand and visualize the customers ’ needs . The recent work from
home culture made our internal workflow challenging . Hence , visualization is an apt tool for
these challenges and help our team communication and understand each other . Application During our first iteration of product design and development , a lot of miscommunication and
unclear communication was encountered since this was our first time dealing with a client
and we were unable to comprehend the client ’s requirements . Unlike our previous approach
of product - based business where we were the only ones accountable and the ones to take
action , we now had to consider the clients ’ expectation in a visual manner that was
previously overlooked . I created a system requirement flow which was followed by the team members listing down
the clients ’ needs and requirements and the purpose of the product . These documents were
then used internally to visualise the flow of the product . We devised personas and scenarios
of a customer ’s flow of using our product so we could understand the problems and
drawbacks from different perspectives . After documenting the requirements , personas and scenarios we had daily internal meetings
where we shared the documents in the pictorial representation , flowcharts , and use case
diagrams to visualize the complete process of product development and flow of a user . Insights By applying visualization , we realised that we went through fewer iterations of finalising the
design specifications and requirements . We achieved faster results in each step of product
development . We took fewer meetings to grasp the clients ’ expectations clearly and
presenting our results to the clients visually was found quite appealing to the client . Internally , as a team , we had a better understanding of the process since we documented
our research and results in a visual manner . We avoided a lot of misunderstanding and
miscommunication within our team . Visualisation helped our entire team get a clearer picture
of the process of product development . Approach Having gone through the implementation of visualisation in our service - based requirement ,
we would use this approach and tool in other aspects of our business since it reduces and
optimized the effort gone into designing and developing a product . We would use this
technique in the development of our inhouse products in the future . Visualisation has
successfully created a better working flow within our company internally as well as with our
clients that we would like to improve over time .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19557 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge I am one of the members of the group which focuses on the project regarding on a noninvasive blood- glucose monitoring device . It is hard to come up to an innovative idea which has limited and insufficient data available . It is also difficult to introduce the proposed idea to people who are unaware of the terms you are proposing and to those people who are already engaged or used to the process that they are dealing with since from the beginning which is the use of the invasive device in determining their blood- glucose concentration level . Selection Visualization had been used first in developing our concept . By visualizing how users feel when they use the invasive device , we perceived an idea on how to ease their pain by using another method which is the noninvasive approach . In order to explain complex and unfamiliar process of a particular concept to unknowledgeable individuals with regard to the proposed project , the use of Visualization tool is highly recommended . Through visual technique they can relate and appreciate the process easier . From this , the customer will understand exactly how the project is intend to work as was said by Angela Myer in the video entitled “ Visualization Tool ” on the first week of the session . Application Visualization has been used effectively in developing the concept of our project . First , we visualized the most important factor that people would consider in order for them to live longer and the majority in our team suggested health . Next , we distinguished the monitoring devices that are commonly used in order to track someone ’s health and also the counterpart problems it brings to its users . We have settled to the glucometer which uses finger pricking and uses the blood to be analyzed by the device to monitor the blood - glucose concentration level . We have also conducted surveys in order to know more direct information from the person who uses the device , mostly diabetics . Third , we have searched on the possible techniques in order to determine blood - glucose concentration that would be used to replace the invasive common procedure . By then , we have already built the concept of our new approach but then it is too complicated for an ordinary individual to understand the science behind it and also its terminologies . With the use of visualization , we made block diagrams of the whole process and be able to explain each block through pictures / drawings that portray to a certain process . We have also presented it to our classmates and teachers in the class using visuals for them to understand our proposed technique and have been explained it effectively . Insight Visualization tool is very effective in relaying complex information to individuals who are completely unaware to what message is really being conveyed . By applying visualization tool to the challenge , our team can be able to change the level of the definition of the complex process to a level which will comply
with the understanding of the person we are explaining to without compromising any part of the process . The drawings or diagrams and any other visuals can effectively convey the message and lessen the complexity and also the words that will be used to explain the project or process is minimized . Visualization tool is very effective in turning vaguely represented process into its simple definition . I would like to continue learning it to be broadly used its abilities and to be used for future projects . Approach I think that the difference that our team would do next time is we were be better in using the visualization tool because next time we are already experienced and knew what are the things that are really needed and effectively contributes to the progress of the project and knew those things that do not really matter anymore . Next time , it would also be better if we will also try other tools and incorporate it to visualization in order to compare and contrasts its effectiveness and to where and when it is applicable .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge I am one of the members of the group which focuses on the project regarding on a noninvasive blood- glucose monitoring device . It is hard to come up to an innovative idea which has limited and insufficient data available . It is also difficult to introduce the proposed idea to people who are unaware of the terms you are proposing and to those people who are already engaged or used to the process that they are dealing with since from the beginning which is the use of the invasive device in determining their blood- glucose concentration level . Selection Visualization had been used first in developing our concept . By visualizing how users feel when they use the invasive device , we perceived an idea on how to ease their pain by using another method which is the noninvasive approach . In order to explain complex and unfamiliar process of a particular concept to unknowledgeable individuals with regard to the proposed project , the use of Visualization tool is highly recommended . Through visual technique they can relate and appreciate the process easier . From this , the customer will understand exactly how the project is intend to work as was said by Angela Myer in the video entitled “ Visualization Tool ” on the first week of the session . Application Visualization has been used effectively in developing the concept of our project . First , we visualized the most important factor that people would consider in order for them to live longer and the majority in our team suggested health . Next , we distinguished the monitoring devices that are commonly used in order to track someone ’s health and also the counterpart problems it brings to its users . We have settled to the glucometer which uses finger pricking and uses the blood to be analyzed by the device to monitor the blood - glucose concentration level . We have also conducted surveys in order to know more direct information from the person who uses the device , mostly diabetics . Third , we have searched on the possible techniques in order to determine blood - glucose concentration that would be used to replace the invasive common procedure . By then , we have already built the concept of our new approach but then it is too complicated for an ordinary individual to understand the science behind it and also its terminologies . With the use of visualization , we made block diagrams of the whole process and be able to explain each block through pictures / drawings that portray to a certain process . We have also presented it to our classmates and teachers in the class using visuals for them to understand our proposed technique and have been explained it effectively . Insight Visualization tool is very effective in relaying complex information to individuals who are completely unaware to what message is really being conveyed . By applying visualization tool to the challenge , our team can be able to change the level of the definition of the complex process to a level which will comply
with the understanding of the person we are explaining to without compromising any part of the process . The drawings or diagrams and any other visuals can effectively convey the message and lessen the complexity and also the words that will be used to explain the project or process is minimized . Visualization tool is very effective in turning vaguely represented process into its simple definition . I would like to continue learning it to be broadly used its abilities and to be used for future projects . Approach I think that the difference that our team would do next time is we were be better in using the visualization tool because next time we are already experienced and knew what are the things that are really needed and effectively contributes to the progress of the project and knew those things that do not really matter anymore . Next time , it would also be better if we will also try other tools and incorporate it to visualization in order to compare and contrasts its effectiveness and to where and when it is applicable .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10126 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Tool – Visualization
Challenge and Selection
I used the Visualization tool to make something I want to show to others clearer . I just transformed my numerical data into pictures and it is beautifully simple with this tool to show the relevant impact of the same number of people on cars or on a bus . On one picture you have for each one an own car and on the second picture there is the same amount of people , but which fits all in one bus . This shows how dramatic the traffic could be reduced in cities if more people would use busses or trains . I guess it is clear , that Visualization is the best tool to show others these impact , because everybody can fast gather the key message of the pictures and think about the intention behind this on his own .
Application
I started with thinking how I can convince others to start taking busses instead of driving with their own cars . Of course , the goal is to reduce traffic on the streets especially in big cities , so I must show very clear and simple how it can be done . I thought the best way to show this is visual . Because if I just say or write , that everyone who is taking the bus means one car less on the street has not the same impact as if I show them a picture on which they see how less space one bus needs on the street compared to fifty cars . This is a good idea in my opinion , so I photographed fifty cars and next to them one bus and this is the result of my Visualisation .
Insight and Approach
The Visualisation had the same effect as I have wished before . I heard often that this was a very good idea to replace a boring number by an interesting picture . From this point I thought more often about making something visual if I think results in numbers are hard to understand or to interpret . The challenge is just to get the right thought , how it makes sense to visualize something and what is maybe a bad idea . I guess , that it would be even better , if I could have created an artificial picture with the cars and the bus on the computer . Because this would safe lots of time for creating this in real and in my opinion , it would even look better .
Visualization is a very powerful design thinking tool , it can help to understand facts and show the how big the real impact of these is . It needs a lot of time and a good thought to create them , but most times it is worth to do it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Tool – Visualization
Challenge and Selection
I used the Visualization tool to make something I want to show to others clearer . I just transformed my numerical data into pictures and it is beautifully simple with this tool to show the relevant impact of the same number of people on cars or on a bus . On one picture you have for each one an own car and on the second picture there is the same amount of people , but which fits all in one bus . This shows how dramatic the traffic could be reduced in cities if more people would use busses or trains . I guess it is clear , that Visualization is the best tool to show others these impact , because everybody can fast gather the key message of the pictures and think about the intention behind this on his own .
Application
I started with thinking how I can convince others to start taking busses instead of driving with their own cars . Of course , the goal is to reduce traffic on the streets especially in big cities , so I must show very clear and simple how it can be done . I thought the best way to show this is visual . Because if I just say or write , that everyone who is taking the bus means one car less on the street has not the same impact as if I show them a picture on which they see how less space one bus needs on the street compared to fifty cars . This is a good idea in my opinion , so I photographed fifty cars and next to them one bus and this is the result of my Visualisation .
Insight and Approach
The Visualisation had the same effect as I have wished before . I heard often that this was a very good idea to replace a boring number by an interesting picture . From this point I thought more often about making something visual if I think results in numbers are hard to understand or to interpret . The challenge is just to get the right thought , how it makes sense to visualize something and what is maybe a bad idea . I guess , that it would be even better , if I could have created an artificial picture with the cars and the bus on the computer . Because this would safe lots of time for creating this in real and in my opinion , it would even look better .
Visualization is a very powerful design thinking tool , it can help to understand facts and show the how big the real impact of these is . It needs a lot of time and a good thought to create them , but most times it is worth to do it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 16753 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | EXAMPLE REFLECTION : MIND MAPPING
CHALLENGE :
I ’m a volunteer in my college ’s social service unit . We were given the task of teaching school students ways to learn whatever they were being taught in school easily and to also inspire them to become responsible and better citizens of this nation .
SELECTION :
The tool I used was mind mapping . Since my end goal was to instill that sense of positive feeling , I had to teach them a way to organize their thoughts and find out what they wanted to become . The central idea was them . The branches included their goals , their obstacles , their opportunities and so on .
APPLICATION :
I started the process by asking them to sit in groups of 4 . Then I asked them their goals briefly . Since many of the students were n’t able to explain completely , I asked them to take a paper and write their name in the center of that page . Then I asked them to write down what they wanted to become under their name and told them to think about the obstacles they might face and the opportunities they might get .
INSIGHT :
Their ideas on the concept of mind map were fascinating . 3 of the 4 students told me that this tool not only helped them to find out their obstacles and opportunities , it also helped them to understand what is important in their lives . That made me to realize that mind map need not be used only remembering certain concepts . It can also be used to reinforce a positive feeling .
APPROACH :
If I am given another chance , I will try to combine mind mapping and story telling . Mind mapping helps us to bring order to our lives and imagining the story of our life excites us for the untold possibilities in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: EXAMPLE REFLECTION : MIND MAPPING
CHALLENGE :
I ’m a volunteer in my college ’s social service unit . We were given the task of teaching school students ways to learn whatever they were being taught in school easily and to also inspire them to become responsible and better citizens of this nation .
SELECTION :
The tool I used was mind mapping . Since my end goal was to instill that sense of positive feeling , I had to teach them a way to organize their thoughts and find out what they wanted to become . The central idea was them . The branches included their goals , their obstacles , their opportunities and so on .
APPLICATION :
I started the process by asking them to sit in groups of 4 . Then I asked them their goals briefly . Since many of the students were n’t able to explain completely , I asked them to take a paper and write their name in the center of that page . Then I asked them to write down what they wanted to become under their name and told them to think about the obstacles they might face and the opportunities they might get .
INSIGHT :
Their ideas on the concept of mind map were fascinating . 3 of the 4 students told me that this tool not only helped them to find out their obstacles and opportunities , it also helped them to understand what is important in their lives . That made me to realize that mind map need not be used only remembering certain concepts . It can also be used to reinforce a positive feeling .
APPROACH :
If I am given another chance , I will try to combine mind mapping and story telling . Mind mapping helps us to bring order to our lives and imagining the story of our life excites us for the untold possibilities in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17911 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : Creating a vision 2020 for an NGO .
This assignment to create a vision 2020 for an NGO ( Non - Government Organization ) that supports Education of underprivileged children in India in the city of Bengaluru .
This organization came together ten years back when a couple of members of a family founded the NGO and were joined by interested friends who decided to come together for a noble cause . They decided they will stay small , manage about 50 children and provide funding for their education . There was no formal structure or vision and mission . Today , ten years hence , the organization has grown and has about 15 volunteers , about 50 individual sponsors , the number of children has grown from 50 to 80 , besides funding the school fee , the NGO has adopted a couple of village schools to support with infrastructure and teachers . They have also launched a behavioral skills program for children focused on personality and confidence building , communication and public speaking skills .
The challenge is now to set a clear vision and direction for the NGO for the year 2020 so all volunteers are aligned to a common vision and their efforts channelized to create maximum impact for the children .
Selection : I was given the task of helping the team come together and create a common vision for 2020 . Since the group of 15 volunteers is quite diverse in educational qualifications , experience , age , skill sets , it was important for me to help the group arrive at a common vision by being involved in the co - creation of the vision 2020 instead of passing it down to what the founders ( family members ) thought it should be .
I decided to use two design tools for this process
1 . Mind Mapping 2 . Visualization
The rationale for Mind Mapping was to capture what each volunteer has in their minds , what they value and what ’s the driving factor for them to continue to volunteer . It would also give insights on common themes and patterns that will help to evolve a best possible shared vision for the group collectively . This way the group feels fully engaged in the activity having been part of building the vision . This also ensures greater ownership for the vision and therefore ensuring that volunteers continue to stay engaged motivated and their efforts are guided towards a common higher purpose . The visualization technique was used at different stages of workout session , to show some of the best in class organizations and their vision statements , it was also used when participants started to build their charts for a common vision .
Application : As Marian Moore described in her video when talking about Mind Mapping - the analogy of holding a yard sale , I used the same concept .
Workout session : I decided to invite all participants to a half a day workout session . After explaining the objectives and outcomes , I gave them exercises to capture the individual thinking ( what is and what if ) on Current state and Vision 2020 for NGO .
Engagement : Then I grouped them into three groups and asked them to first share and then draw their collective picture of NGO in its Current state ( what is ) on a large chart paper pasted on the wall and also draw out Future state as they imagine it to be ( what
if ) . They could draw , write , paste pictures , use data . Some of the questions they referred to while building their charts were
1 . What have we accomplished ? 2 . Who benefits ? 3 . Our most inspiring purpose ? 4 . What problems are we solving ? 5 . What do we actually do ? And want to do ? 6 . What do want to be known for ?
The group really engaged and enjoyed this building of the mind map .
Gallery Walk : Once they were done building their charts . I requested the group to do a gallery walk and see all the charts on the wall . Look for what stands out , what resonates and what are some common themes and patterns emerging .
Capture Insights : The group was then asked to present their respective charts and participants listening were asked to look for and note down common themes and patterns , what resonated with them etc . By the end of this activity we could tell clearly the themes emerging , things that were meaningful to the entire group , qualities we wanted to be known for etc and a direction started to emerge for NGO ’s Vision 2020 . Some examples of common words and themes were as follows :
Common words : Quality , transformation , Build Brides , Creating Opportunities
Common themes : Educate India , Build Bridges , Transform Lives , Holistic Development .
Insight : The use of Mind Mapping as a design thinking technique really helped in understanding what ’s out there , what ’s going on in the minds of volunteers and crystalizing their thinking into some common themes that will determine NGO ’s vision 2020 . Visualization technique was fun , action oriented , got all volunteers to get very involved and contributing to the discussion . The idea of having each group present their thought also helped in taking ownership for what they were committing to as a team .
Approach : Next time , I when using the mind mapping technique , I would use some more thought provoking , challenging , open ended questions to help people broaden their view and deliberate more on the issue at hand . In visualization technique , I can use more tools for visualization like get participants to build what their idea will look like using props like Lego toys , color sticky notes . I will also take this approach and apply it to my next open workshop on Leading with Emotional Intelligence and building resilience .
The next steps for this NGO is to present the outcome of this workout session and key themes to an annual event where all stakeholders will be present ( Children , their Parents , Donors and Sponsors and Volunteers ) .
While there are clear themes , the group will need a follow up meeting to crystalize all insights into a definite Vision 2020 statement .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : Creating a vision 2020 for an NGO .
This assignment to create a vision 2020 for an NGO ( Non - Government Organization ) that supports Education of underprivileged children in India in the city of Bengaluru .
This organization came together ten years back when a couple of members of a family founded the NGO and were joined by interested friends who decided to come together for a noble cause . They decided they will stay small , manage about 50 children and provide funding for their education . There was no formal structure or vision and mission . Today , ten years hence , the organization has grown and has about 15 volunteers , about 50 individual sponsors , the number of children has grown from 50 to 80 , besides funding the school fee , the NGO has adopted a couple of village schools to support with infrastructure and teachers . They have also launched a behavioral skills program for children focused on personality and confidence building , communication and public speaking skills .
The challenge is now to set a clear vision and direction for the NGO for the year 2020 so all volunteers are aligned to a common vision and their efforts channelized to create maximum impact for the children .
Selection : I was given the task of helping the team come together and create a common vision for 2020 . Since the group of 15 volunteers is quite diverse in educational qualifications , experience , age , skill sets , it was important for me to help the group arrive at a common vision by being involved in the co - creation of the vision 2020 instead of passing it down to what the founders ( family members ) thought it should be .
I decided to use two design tools for this process
1 . Mind Mapping 2 . Visualization
The rationale for Mind Mapping was to capture what each volunteer has in their minds , what they value and what ’s the driving factor for them to continue to volunteer . It would also give insights on common themes and patterns that will help to evolve a best possible shared vision for the group collectively . This way the group feels fully engaged in the activity having been part of building the vision . This also ensures greater ownership for the vision and therefore ensuring that volunteers continue to stay engaged motivated and their efforts are guided towards a common higher purpose . The visualization technique was used at different stages of workout session , to show some of the best in class organizations and their vision statements , it was also used when participants started to build their charts for a common vision .
Application : As Marian Moore described in her video when talking about Mind Mapping - the analogy of holding a yard sale , I used the same concept .
Workout session : I decided to invite all participants to a half a day workout session . After explaining the objectives and outcomes , I gave them exercises to capture the individual thinking ( what is and what if ) on Current state and Vision 2020 for NGO .
Engagement : Then I grouped them into three groups and asked them to first share and then draw their collective picture of NGO in its Current state ( what is ) on a large chart paper pasted on the wall and also draw out Future state as they imagine it to be ( what
if ) . They could draw , write , paste pictures , use data . Some of the questions they referred to while building their charts were
1 . What have we accomplished ? 2 . Who benefits ? 3 . Our most inspiring purpose ? 4 . What problems are we solving ? 5 . What do we actually do ? And want to do ? 6 . What do want to be known for ?
The group really engaged and enjoyed this building of the mind map .
Gallery Walk : Once they were done building their charts . I requested the group to do a gallery walk and see all the charts on the wall . Look for what stands out , what resonates and what are some common themes and patterns emerging .
Capture Insights : The group was then asked to present their respective charts and participants listening were asked to look for and note down common themes and patterns , what resonated with them etc . By the end of this activity we could tell clearly the themes emerging , things that were meaningful to the entire group , qualities we wanted to be known for etc and a direction started to emerge for NGO ’s Vision 2020 . Some examples of common words and themes were as follows :
Common words : Quality , transformation , Build Brides , Creating Opportunities
Common themes : Educate India , Build Bridges , Transform Lives , Holistic Development .
Insight : The use of Mind Mapping as a design thinking technique really helped in understanding what ’s out there , what ’s going on in the minds of volunteers and crystalizing their thinking into some common themes that will determine NGO ’s vision 2020 . Visualization technique was fun , action oriented , got all volunteers to get very involved and contributing to the discussion . The idea of having each group present their thought also helped in taking ownership for what they were committing to as a team .
Approach : Next time , I when using the mind mapping technique , I would use some more thought provoking , challenging , open ended questions to help people broaden their view and deliberate more on the issue at hand . In visualization technique , I can use more tools for visualization like get participants to build what their idea will look like using props like Lego toys , color sticky notes . I will also take this approach and apply it to my next open workshop on Leading with Emotional Intelligence and building resilience .
The next steps for this NGO is to present the outcome of this workout session and key themes to an annual event where all stakeholders will be present ( Children , their Parents , Donors and Sponsors and Volunteers ) .
While there are clear themes , the group will need a follow up meeting to crystalize all insights into a definite Vision 2020 statement .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19972 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Tool : Storytelling
1 . Challenge :
At my work I use a storytelling tool all the time when working as a trainer with leaders and I encourage them to do so with their teams . When we launched a customer excellence programme
and campaign my goal was to promote and inspire customer friendly behaviors . We would train leaders in storytelling and I would share some good examples of a great customer service with
them coming from our organization and also instruct them on how to give constructive feedback
and develop some friendly customer attitudes in their teams . I invited them for a storytelling session
where everyone was challenged to pick up one real story that happened in their store and tell it to the others during the meeting . The result was surprising . Those stories where later on recorded on
videos and made a part of a very successful marketing campaign .
2 . Selection :
I selected storytelling tool because it seems to be one of the most ancient and effective tools for change . It has been shared in every culture as a means of entertainment , education , cultural
preservation , and instilling moral values . As we take a listener through all the aspects of someone´s challenge in a similar situation without making it personal we give a person a chance to reflect upon
his / her own behavior and also transmit an emotional communicate , giving an ultimate reason and
meaning of a change . In case of a great customer service in a med lab we encourage through stories that every client is important and should be treated with agility and empathy cause he or she
might be dealing with some disease , so our duty is to treat that person not as a number on the tube
of a blood but as a human being – fragile and looking for our support .
3 . Application :
I choose some stories that I shared with the group and then I challenge others to share their stories on a great customer service topic . Before that everyone has received an invitation with a brief
description about how they should tell a good story with the beginning , end and conclusion . They were also encouraged to use their other talents and tools , like acting skills or changing the
narrator´s perspective ( some leaders would present the point of view and as if the employee was
telling their personal story which had more impact on the others ) .
In some cases , but very rare ones , leaders were shy to develop a great discourse and were urged by their shyness to finish as fast as possible . Others surprised me with their abilities . All the
examples were very appropriate some of them were repeated ones , so perhaps next time we could
encourage more research before the storytelling session .
4 . Insight :
I found a tool very useful as a mean of developing leadership skills in others and building a great campaign which would encourage a positive organizational change . Later on in the same project
we invited our customers to a café and recorded their stories about how they are being attended by our employees – it brought a great transformation and improved the way some employees were
perceiving their efforts . I have also learned that feedback is very important and stories not only can
serve as a tool for gathering information as it is in design thinking but also transforming organizations , learning more empathy and discovering point of view of our clients . It was a really
great opportunity and experience .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
I might try next time to ask leaders to send over their stories and select people who want to be an
ambassador of this practice rather than obligating everyone to participate in it just to avoid stress . Those who do it with passion transmit more authenticity and confidence . I will also try next time to
use storytelling in the context of gathering information from employees asking them to tell me about
their experiences . We are thinking about rolling out a specific project to improve employees
experience so it can be a design thinking project which can start with applying this tool .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Tool : Storytelling
1 . Challenge :
At my work I use a storytelling tool all the time when working as a trainer with leaders and I encourage them to do so with their teams . When we launched a customer excellence programme
and campaign my goal was to promote and inspire customer friendly behaviors . We would train leaders in storytelling and I would share some good examples of a great customer service with
them coming from our organization and also instruct them on how to give constructive feedback
and develop some friendly customer attitudes in their teams . I invited them for a storytelling session
where everyone was challenged to pick up one real story that happened in their store and tell it to the others during the meeting . The result was surprising . Those stories where later on recorded on
videos and made a part of a very successful marketing campaign .
2 . Selection :
I selected storytelling tool because it seems to be one of the most ancient and effective tools for change . It has been shared in every culture as a means of entertainment , education , cultural
preservation , and instilling moral values . As we take a listener through all the aspects of someone´s challenge in a similar situation without making it personal we give a person a chance to reflect upon
his / her own behavior and also transmit an emotional communicate , giving an ultimate reason and
meaning of a change . In case of a great customer service in a med lab we encourage through stories that every client is important and should be treated with agility and empathy cause he or she
might be dealing with some disease , so our duty is to treat that person not as a number on the tube
of a blood but as a human being – fragile and looking for our support .
3 . Application :
I choose some stories that I shared with the group and then I challenge others to share their stories on a great customer service topic . Before that everyone has received an invitation with a brief
description about how they should tell a good story with the beginning , end and conclusion . They were also encouraged to use their other talents and tools , like acting skills or changing the
narrator´s perspective ( some leaders would present the point of view and as if the employee was
telling their personal story which had more impact on the others ) .
In some cases , but very rare ones , leaders were shy to develop a great discourse and were urged by their shyness to finish as fast as possible . Others surprised me with their abilities . All the
examples were very appropriate some of them were repeated ones , so perhaps next time we could
encourage more research before the storytelling session .
4 . Insight :
I found a tool very useful as a mean of developing leadership skills in others and building a great campaign which would encourage a positive organizational change . Later on in the same project
we invited our customers to a café and recorded their stories about how they are being attended by our employees – it brought a great transformation and improved the way some employees were
perceiving their efforts . I have also learned that feedback is very important and stories not only can
serve as a tool for gathering information as it is in design thinking but also transforming organizations , learning more empathy and discovering point of view of our clients . It was a really
great opportunity and experience .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
I might try next time to ask leaders to send over their stories and select people who want to be an
ambassador of this practice rather than obligating everyone to participate in it just to avoid stress . Those who do it with passion transmit more authenticity and confidence . I will also try next time to
use storytelling in the context of gathering information from employees asking them to tell me about
their experiences . We are thinking about rolling out a specific project to improve employees
experience so it can be a design thinking project which can start with applying this tool .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11952 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | CHALLENGE
I work at a not - for - profit association that has been present for about seventeen years now . The aim of the association is to bring ladies together , with a shared background to support the education of younger girls and therefore empower them thus building the nation and contributing towards economic growth . The organization recently set up their office where I am involved as the administrator . The association brings together the old and younger ladies and being a younger lady myself , one of my roles in the office was to bring in as many other younger girls on board . I decided to use visualization tool for this task .
SELECTION
Visualization as a tool is very powerful and will greatly help me communicate and break down complex problems to my bosses at work . Visualization is about coming up with an image of how one is thinking so that other people understand you . Working with very tough and senior bosses can be daunting in that I am only a junior , just recently out of college . Visualization will be an innovative tool to be able to break down my ideas to my bosses , so that they can understand and picture what I am trying to pitch to them .
Visualization will also help me to understand the context of my users , to be able to know how they live . Since I am targeting to reach a vast audience of the women , I must understand how they live so that I know how I could bring them into this noble task .
APPLICATION
I applied an aspect of visualization to this task , the exploration step . I carried out user interviews and did questionnaires to just gain insights into how many women are aware and part of the association . The questions were also designed to capture suggestions from the target audience on what and where they think we can improve on ; what projects they feel they can be involved in and what we can do to have more of them join the association . After receiving the responses after about two weeks , I went ahead to find common themes in the data . The questions asked were both closed and open - ended questions . From the data , I made some charts and wrote down the insights from the responses . I space - saturated the responses on post - it notes and I have been analyzing the data in order to synthesize and find patterns .
INSIGHT
From those steps of exploration and pattern finding , I was able to note that many people have no idea of what happens because they are not updated about the events . Many also shared that the events are expensive for them to afford , so they had rather not take part in them . I was able to make a presentation that I shared with my bosses , showing them that a large percentage prefer social media updates and involvement as many are on social media . We also gained other helpful insights like decentralizing the events to happen in different parts of the country as opposed to only the capital city , so that more people attend .
This really challenged my assumptions because what I had thought was the reason for people not joining turned out to be totally different . I thought people were not aware of its existence . I found out that they were aware but did not feel as though they owned the association . People wanted to feel involved beyond just monetary contributions and this will help me in my approach for designing experiences for them .
APPROACH
I will continue to use visualization tool because so far , I have gained so much from it . I will now apply the other steps of ideation , prototyping and piloting to the already gathered insights as we look to find what other insightful ideas that could help our organization thrive and flourish .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: CHALLENGE
I work at a not - for - profit association that has been present for about seventeen years now . The aim of the association is to bring ladies together , with a shared background to support the education of younger girls and therefore empower them thus building the nation and contributing towards economic growth . The organization recently set up their office where I am involved as the administrator . The association brings together the old and younger ladies and being a younger lady myself , one of my roles in the office was to bring in as many other younger girls on board . I decided to use visualization tool for this task .
SELECTION
Visualization as a tool is very powerful and will greatly help me communicate and break down complex problems to my bosses at work . Visualization is about coming up with an image of how one is thinking so that other people understand you . Working with very tough and senior bosses can be daunting in that I am only a junior , just recently out of college . Visualization will be an innovative tool to be able to break down my ideas to my bosses , so that they can understand and picture what I am trying to pitch to them .
Visualization will also help me to understand the context of my users , to be able to know how they live . Since I am targeting to reach a vast audience of the women , I must understand how they live so that I know how I could bring them into this noble task .
APPLICATION
I applied an aspect of visualization to this task , the exploration step . I carried out user interviews and did questionnaires to just gain insights into how many women are aware and part of the association . The questions were also designed to capture suggestions from the target audience on what and where they think we can improve on ; what projects they feel they can be involved in and what we can do to have more of them join the association . After receiving the responses after about two weeks , I went ahead to find common themes in the data . The questions asked were both closed and open - ended questions . From the data , I made some charts and wrote down the insights from the responses . I space - saturated the responses on post - it notes and I have been analyzing the data in order to synthesize and find patterns .
INSIGHT
From those steps of exploration and pattern finding , I was able to note that many people have no idea of what happens because they are not updated about the events . Many also shared that the events are expensive for them to afford , so they had rather not take part in them . I was able to make a presentation that I shared with my bosses , showing them that a large percentage prefer social media updates and involvement as many are on social media . We also gained other helpful insights like decentralizing the events to happen in different parts of the country as opposed to only the capital city , so that more people attend .
This really challenged my assumptions because what I had thought was the reason for people not joining turned out to be totally different . I thought people were not aware of its existence . I found out that they were aware but did not feel as though they owned the association . People wanted to feel involved beyond just monetary contributions and this will help me in my approach for designing experiences for them .
APPROACH
I will continue to use visualization tool because so far , I have gained so much from it . I will now apply the other steps of ideation , prototyping and piloting to the already gathered insights as we look to find what other insightful ideas that could help our organization thrive and flourish .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21351 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Storytelling
Challenge and Selection
Storytelling is a vital tool for an organization and even for life . I am presently a student of Business Management , but I worked on one of my vacations in the care of the seniors ’ citizens , and I realized that many of these people are depressed and feel forgotten , they need to be listened to , to be given attention because they want to express and share everything they have learned throughout their lives . So , I tried to pay attention and listen to their stories , which made them unburden themselves and feel much better .
I was surprised that when I entered the organization , they never pointed out this important and vital step , it tells you about taking care of their medicines , meals and that they were clean , but nothing about listening and making them feel better , all of which I had to learn from my co - workers .
Application
During my service , a new member joined the work team , he was very reserved and liked to do everything quickly , but to the letter . I started to pay attention to how he was attending to the elderly , and I saw that he was with a senior lady who always liked to tell her stories , in fact , she was already used to it because all the rest of us listened to her , except for him . The lady tried to talk to him about one of her past experiences , but he just wanted to get it over with quickly and the basic steps ( food , medicine , and cleaning ) , so he did n't pay attention . This was instantly reflected in the lady 's mood .
And so it went throughout the week , the seniors were sad , downcast , and even did n't want to talk anymore , the atmosphere was heavy , they did n't like him to take care of them anymore . He realized and began to wonder what he did wrong , if he always did what was asked of him , cleaning , giving them their food and medicines .
Until I respectfully pointed out his mistake , I explained to him that the needs of these people go beyond the basic ones and that each one must be cared for according to their unique and individual needs and that he was being very rigid , cold and unempathetic . He also explained that as soon as you pay attention to them by listening to them while we do our homework it creates a positive effect on them and comforts them emotionally .
Insight and Approach
It was an eye - opener for him , and the next day he took a totally different approach to his work structure .
Clearly , according to policy , he followed the instructions from the moment he walked in , regarding what we had to do , but my explaining the human effect on our jobs totally changed his perspective .
We all noticed that he listened and even began to engage in conversations with the elderly , which had a positive impact on their moods , but not only that he learned to listen to the elderly , he began to enjoy his job more and got the best out of each anecdote . A balanced relationship between customer and employee was created . And happiness was brought back to our workplace .
By pointing out and telling the story to my boss , it made him reflect and even changed part of the policies , making it a main rule to know how to listen to people who need to tell their story . I believe that listening and telling a story can heal the soul , as we could see .
This course made me think deeply about this tool , as I did not consider it as such , and it has been a great help not only for my professional field , but even in my day - to - day life .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Storytelling
Challenge and Selection
Storytelling is a vital tool for an organization and even for life . I am presently a student of Business Management , but I worked on one of my vacations in the care of the seniors ’ citizens , and I realized that many of these people are depressed and feel forgotten , they need to be listened to , to be given attention because they want to express and share everything they have learned throughout their lives . So , I tried to pay attention and listen to their stories , which made them unburden themselves and feel much better .
I was surprised that when I entered the organization , they never pointed out this important and vital step , it tells you about taking care of their medicines , meals and that they were clean , but nothing about listening and making them feel better , all of which I had to learn from my co - workers .
Application
During my service , a new member joined the work team , he was very reserved and liked to do everything quickly , but to the letter . I started to pay attention to how he was attending to the elderly , and I saw that he was with a senior lady who always liked to tell her stories , in fact , she was already used to it because all the rest of us listened to her , except for him . The lady tried to talk to him about one of her past experiences , but he just wanted to get it over with quickly and the basic steps ( food , medicine , and cleaning ) , so he did n't pay attention . This was instantly reflected in the lady 's mood .
And so it went throughout the week , the seniors were sad , downcast , and even did n't want to talk anymore , the atmosphere was heavy , they did n't like him to take care of them anymore . He realized and began to wonder what he did wrong , if he always did what was asked of him , cleaning , giving them their food and medicines .
Until I respectfully pointed out his mistake , I explained to him that the needs of these people go beyond the basic ones and that each one must be cared for according to their unique and individual needs and that he was being very rigid , cold and unempathetic . He also explained that as soon as you pay attention to them by listening to them while we do our homework it creates a positive effect on them and comforts them emotionally .
Insight and Approach
It was an eye - opener for him , and the next day he took a totally different approach to his work structure .
Clearly , according to policy , he followed the instructions from the moment he walked in , regarding what we had to do , but my explaining the human effect on our jobs totally changed his perspective .
We all noticed that he listened and even began to engage in conversations with the elderly , which had a positive impact on their moods , but not only that he learned to listen to the elderly , he began to enjoy his job more and got the best out of each anecdote . A balanced relationship between customer and employee was created . And happiness was brought back to our workplace .
By pointing out and telling the story to my boss , it made him reflect and even changed part of the policies , making it a main rule to know how to listen to people who need to tell their story . I believe that listening and telling a story can heal the soul , as we could see .
This course made me think deeply about this tool , as I did not consider it as such , and it has been a great help not only for my professional field , but even in my day - to - day life .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21239 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I ’m a member of a big healthcare / Medical company and my / our challenge is to improve the product complaint process .
We usually use a Template form for complaints that needs to be filled by the customer manually for each case .
This can lead to :
1 . “ Incomplete and inaccurate information ” , Recording some of the information manually or leaving out relevant details obstruct effective complaint resolution . It also leads to multiple calls with customer asking for missing information which can cause a dissatisfaction to the customer and patient as well as delays in the whole processes .
2 . “ Delay in the resolution process ” , the lengthy Lead Time in solving complaints which can take weeks or even months from receipt due to the involvement of many stakeholders in this process internal / External such as customer , patient , sales representative , and business support .
Conclusion , is always getting negative feedbacks due to the long lead time for complaints closure and which is impacting negatively as well our customer satisfaction
Selection
Our team is ready to try the learning launching tool as it is an experiment meant to be tested quickly .
Application
By using the learning launch tool , our first launch is to focus on making the process much easier and agile .
We decide to create a digital form on our company ’s website to let the customer have the availability to access this form and submit it digitally with the mandatory information .
These digital templates will go directly to the business support to get the proper approvals once received . This will make the process much easier and faster and will minimize the cycle lead time to avoid customer dissatisfaction .
Our second launch is to test the digital form and see how the customers will interact with these forms .
The main purpose from this second prototype was to find out if it ’s easy to apply . Our priority was to ensure that the customers can use the new form .
Insight
By applying the learning launch tool , helped our team to identify our assumptions by testing it .
We are expecting a great result that will simplify our process and to be transferred directly to the concerned person in a timely manner also in a proper way .
By this process also we realized that the customers were more comfortable with the new digital form .
Moving forward our business will focus on human centered design to improve our services .
Approach
The learning launch tool and Automation are the most effective , appropriate , and ideal way of approaching and implementing solutions .
Our team should reflect the two launches insight gained to a compelling solution .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I ’m a member of a big healthcare / Medical company and my / our challenge is to improve the product complaint process .
We usually use a Template form for complaints that needs to be filled by the customer manually for each case .
This can lead to :
1 . “ Incomplete and inaccurate information ” , Recording some of the information manually or leaving out relevant details obstruct effective complaint resolution . It also leads to multiple calls with customer asking for missing information which can cause a dissatisfaction to the customer and patient as well as delays in the whole processes .
2 . “ Delay in the resolution process ” , the lengthy Lead Time in solving complaints which can take weeks or even months from receipt due to the involvement of many stakeholders in this process internal / External such as customer , patient , sales representative , and business support .
Conclusion , is always getting negative feedbacks due to the long lead time for complaints closure and which is impacting negatively as well our customer satisfaction
Selection
Our team is ready to try the learning launching tool as it is an experiment meant to be tested quickly .
Application
By using the learning launch tool , our first launch is to focus on making the process much easier and agile .
We decide to create a digital form on our company ’s website to let the customer have the availability to access this form and submit it digitally with the mandatory information .
These digital templates will go directly to the business support to get the proper approvals once received . This will make the process much easier and faster and will minimize the cycle lead time to avoid customer dissatisfaction .
Our second launch is to test the digital form and see how the customers will interact with these forms .
The main purpose from this second prototype was to find out if it ’s easy to apply . Our priority was to ensure that the customers can use the new form .
Insight
By applying the learning launch tool , helped our team to identify our assumptions by testing it .
We are expecting a great result that will simplify our process and to be transferred directly to the concerned person in a timely manner also in a proper way .
By this process also we realized that the customers were more comfortable with the new digital form .
Moving forward our business will focus on human centered design to improve our services .
Approach
The learning launch tool and Automation are the most effective , appropriate , and ideal way of approaching and implementing solutions .
Our team should reflect the two launches insight gained to a compelling solution .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17968 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Mind Mapping
Challenge :
My faith community has undergone serious changes and growth in the last 5 years : new leadership , many new members , and even a new location for worship ( after temporarily occupying other spaces while our new church home was being constructed ) . One constant throughout these dynamic years has been music , and more specifically , the way music brings people within our community together . As a member of my congregation ’s music ministry , my role is to plan and share musical offerings during worship services . The consistency of our ministry ( familiar hymns , predictable players , etc . ) has been helpful during recent times of transition . However , now that we are settled into our new church home , we ’re looking to improve upon our greatest hits . Specifically , we ’re looking to answer the following question : How can we make our music ministry more inclusive ? Our congregation and the community in which it sits look different every day . How do we expand or revamp the way we use music in worship to be more inclusive of new people , new ideas , and new traditions ?
Selection :
As a congregational church , we value a democratic approach to decision - making . We wanted to leverage input from members across the congregation to design our new vision for music . After employing several strategies to collect data from congregants ( interviews about their worship experiences , journals and collages to capture their relationship with music beyond the church walls , surveys to learn their hopes for the music ministry ) , I designed a mind mapping session to glean some insight from all the information . I was compelled to use this particular tool after brainstorming sessions with church leadership earlier in the process revealed their very strong opinions about the future direction for the music ministry . I remembered learning about the dangers of “ hippos ” ( “ highest paid person ’s opinions ” ) in the design thinking process , and knew that our solutions would never address both the stated and unstated needs of the congregation without a more unbiased approach . Mind - mapping became a way to bring fresh eyes and voices to the conversation from people both within and beyond the church community .
Application / Insight :
For our mind mapping session , we used the “ yard sale ” approach Lindsay Carr described in our course video . Our “ data ” was randomly displayed in a big , open room . Participants first independently reflected on the display and then collaboratively clustered data into themes and identifying outliers . We guided teams in turning these themes into insight statements by asking “ so what ” about each of the themes discovered . This was the most powerful experience of the session as it revealed criteria to include in our solution that were not yet on our radar . For example , earlier brainstorming sessions with church leadership produced possible solutions that only looked at music ’s role within the hour - long worship service each Sunday . The insight statement from our mind mapping exercise revealed that congregants most valued music that could intersect with multiple areas of their lives . From this , we established a new criteria for solutions to incorporate “ musical offerings ” that would somehow extend into the week or extend across Sunday services .
An unexpected consequence of the mind mapping was that it revealed an alternative definition for music that no one in the original planning team had expected . Within one congregant ’s music journal ,
he noted his experiences with both audible music and silence . For him , silence was part of music as it was an absence of music . He described his musical experiences as being most profound when juxtaposed with opportunities for silence . Had we not encouraged participants in the mind mapping exercise to take note of outliers , we may have missed this important idea . Within our solution criteria , we made sure to expand the role of the music ministry to include planning for both audible music and silence within worship and beyond .
Approach :
Overall , I was very pleased with the mind mapping session . It captured many more voices and ideas than might have been heard at an all - church meeting ( our typical forum for collaboration ) . Listening to discussions during the session did make me think critically about the strategies we used to capture our initial data from the congregation . The music journals and other artistic expressions of people ’s relationships to music were among the most successful . Since members of the music ministry were the ones who conducted the one - on - one interviews with congregants , I question how honest folks were about their positive and negative experiences with the music we shared each Sunday . In the future , I would use a more neutral party to interview the community .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Mind Mapping
Challenge :
My faith community has undergone serious changes and growth in the last 5 years : new leadership , many new members , and even a new location for worship ( after temporarily occupying other spaces while our new church home was being constructed ) . One constant throughout these dynamic years has been music , and more specifically , the way music brings people within our community together . As a member of my congregation ’s music ministry , my role is to plan and share musical offerings during worship services . The consistency of our ministry ( familiar hymns , predictable players , etc . ) has been helpful during recent times of transition . However , now that we are settled into our new church home , we ’re looking to improve upon our greatest hits . Specifically , we ’re looking to answer the following question : How can we make our music ministry more inclusive ? Our congregation and the community in which it sits look different every day . How do we expand or revamp the way we use music in worship to be more inclusive of new people , new ideas , and new traditions ?
Selection :
As a congregational church , we value a democratic approach to decision - making . We wanted to leverage input from members across the congregation to design our new vision for music . After employing several strategies to collect data from congregants ( interviews about their worship experiences , journals and collages to capture their relationship with music beyond the church walls , surveys to learn their hopes for the music ministry ) , I designed a mind mapping session to glean some insight from all the information . I was compelled to use this particular tool after brainstorming sessions with church leadership earlier in the process revealed their very strong opinions about the future direction for the music ministry . I remembered learning about the dangers of “ hippos ” ( “ highest paid person ’s opinions ” ) in the design thinking process , and knew that our solutions would never address both the stated and unstated needs of the congregation without a more unbiased approach . Mind - mapping became a way to bring fresh eyes and voices to the conversation from people both within and beyond the church community .
Application / Insight :
For our mind mapping session , we used the “ yard sale ” approach Lindsay Carr described in our course video . Our “ data ” was randomly displayed in a big , open room . Participants first independently reflected on the display and then collaboratively clustered data into themes and identifying outliers . We guided teams in turning these themes into insight statements by asking “ so what ” about each of the themes discovered . This was the most powerful experience of the session as it revealed criteria to include in our solution that were not yet on our radar . For example , earlier brainstorming sessions with church leadership produced possible solutions that only looked at music ’s role within the hour - long worship service each Sunday . The insight statement from our mind mapping exercise revealed that congregants most valued music that could intersect with multiple areas of their lives . From this , we established a new criteria for solutions to incorporate “ musical offerings ” that would somehow extend into the week or extend across Sunday services .
An unexpected consequence of the mind mapping was that it revealed an alternative definition for music that no one in the original planning team had expected . Within one congregant ’s music journal ,
he noted his experiences with both audible music and silence . For him , silence was part of music as it was an absence of music . He described his musical experiences as being most profound when juxtaposed with opportunities for silence . Had we not encouraged participants in the mind mapping exercise to take note of outliers , we may have missed this important idea . Within our solution criteria , we made sure to expand the role of the music ministry to include planning for both audible music and silence within worship and beyond .
Approach :
Overall , I was very pleased with the mind mapping session . It captured many more voices and ideas than might have been heard at an all - church meeting ( our typical forum for collaboration ) . Listening to discussions during the session did make me think critically about the strategies we used to capture our initial data from the congregation . The music journals and other artistic expressions of people ’s relationships to music were among the most successful . Since members of the music ministry were the ones who conducted the one - on - one interviews with congregants , I question how honest folks were about their positive and negative experiences with the music we shared each Sunday . In the future , I would use a more neutral party to interview the community .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20661 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Story telling
challenge and selection We use storytelling all the time I spend most of the time with teachers , friends and family . We encounter many stories in a day . it may be the stories we share or it may be the stories we know or the stories see . Stories help us understand their interest goals and thought process . We can understand them better and can help them improve . Application
I am returning home after completion of my classes then I saw a woman with lifeless eyes full of depression.i just thought she needed someone to share all the things she is facing and then went to her and asked if she is okay and she began telling her life is hard .. Insight and approach She said her best friend betrayed her , she said her best friend took 1 crore for business and made her as surety and then escaping to another country and she began telling me how broke her financial status is and also thanking me for letting her share her sorrow and i explained how my parents were a from a poor family and then by working hard now they are stable i also gave some ideas on how to make money online and also said ker not to give up her hope and now she smiled and stopped freaking out .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Story telling
challenge and selection We use storytelling all the time I spend most of the time with teachers , friends and family . We encounter many stories in a day . it may be the stories we share or it may be the stories we know or the stories see . Stories help us understand their interest goals and thought process . We can understand them better and can help them improve . Application
I am returning home after completion of my classes then I saw a woman with lifeless eyes full of depression.i just thought she needed someone to share all the things she is facing and then went to her and asked if she is okay and she began telling her life is hard .. Insight and approach She said her best friend betrayed her , she said her best friend took 1 crore for business and made her as surety and then escaping to another country and she began telling me how broke her financial status is and also thanking me for letting her share her sorrow and i explained how my parents were a from a poor family and then by working hard now they are stable i also gave some ideas on how to make money online and also said ker not to give up her hope and now she smiled and stopped freaking out .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13924 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge
Normally you find companies that want to improve the software they have because the one they currently use does not meet their needs . In these situations , I have sought to help these organizations to find their requirements based on a series of ideas that they have , however , these ideas in most cases are not clear , and therefore it is necessary to discern them and focus them on a single goal . Companies come to us as professionals so that we can help them in this process , giving them a guide to fulfill their desires and goals . It is at this point that the problem arises , since each person has his or her own vision of the current difficulties , and of the possible solutions and new requirements for this improvement .
Selection
I chose the visualization tool because usually there are different visions , and these are complicated to combine because they can vary greatly from person to person , that is , because each one can have a different concept of the same idea when imagining a possible solution . For example , if someone says chair , it can be interpreted as a wooden chair , or , for example , a metal school chair . These variations are given according to the context and influences in which a person develops in their daily life , and even where they grew up . What has worked for me in these cases is to give each participant a piece of paper to put their ideas on paper , and then ask them to group with others who have similar thoughts . Finally , each group will explain their diagram to the others . Using this method , in most cases , brings the different perspectives together in a series of selected diagrams in which everyone feels represented .
Application
The pharmacy chain in my city wants to improve its payroll system , since the one they currently use , although it allows them to keep track of their workers ' data , does not meet all the necessary requirements , so part of the paperwork is done manually . The company has inventory control , invoicing control , logistics , and accounting processes that are completely manual . The leaders of this franchise , and of each branch , met to present their ideas to the development team of which I am a part . These leaders had only one clear goal , to automate as many processes as possible , but on the other hand , they did n't know which ones they could , nor did they agree on how . They had a special concern ; they did not know if this transformation was going to affect the organization of the company and the sale of products .
As a team , we did not know how to start , we had no clear requirements and no clear objectives . We proposed to the organization several ideas that encompassed all the ideas they presented . For each idea we made a graphic that had images of how the processes would be , for example if we were talking about the shipment of products , we drew the means of transport that would be used , and what processes would be required behind for its operation . In the next meeting we
asked the company to try to capture their ideas in a mind map , at the beginning of this meeting , we read them to everyone , and then we showed our diagrams . After this meeting we were able to define which route we were going to direct the entire development , thus making the objectives clear .
Insight and Approach
I consider this tool to be useful when you want to gather ideas from different people and conceptions in different groups that can represent all project participants , thus avoiding misunderstandings and discussions about the vision that should be taken , in this case , the development . By implementing visualization , I was able to realize that you can use flowcharts , sequence diagrams , and drawings , whatever it takes to make the idea clear on paper .
However , I believe that this tool has its limits . And to overcome them it is necessary to use other tools that serve as a link between the different visions , such as , for example , the mind map used in the case presented throughout this document . In the case we proposed , we realized that using visualization with so many ideas can become more confusing if the right tools are not used to synthesize the complexity of the problem .
Definitely , I consider that this tool is one of the most used by teams and people in general , because since we were children , our first instinct is to draw what we understand to capture our vision of the world .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge
Normally you find companies that want to improve the software they have because the one they currently use does not meet their needs . In these situations , I have sought to help these organizations to find their requirements based on a series of ideas that they have , however , these ideas in most cases are not clear , and therefore it is necessary to discern them and focus them on a single goal . Companies come to us as professionals so that we can help them in this process , giving them a guide to fulfill their desires and goals . It is at this point that the problem arises , since each person has his or her own vision of the current difficulties , and of the possible solutions and new requirements for this improvement .
Selection
I chose the visualization tool because usually there are different visions , and these are complicated to combine because they can vary greatly from person to person , that is , because each one can have a different concept of the same idea when imagining a possible solution . For example , if someone says chair , it can be interpreted as a wooden chair , or , for example , a metal school chair . These variations are given according to the context and influences in which a person develops in their daily life , and even where they grew up . What has worked for me in these cases is to give each participant a piece of paper to put their ideas on paper , and then ask them to group with others who have similar thoughts . Finally , each group will explain their diagram to the others . Using this method , in most cases , brings the different perspectives together in a series of selected diagrams in which everyone feels represented .
Application
The pharmacy chain in my city wants to improve its payroll system , since the one they currently use , although it allows them to keep track of their workers ' data , does not meet all the necessary requirements , so part of the paperwork is done manually . The company has inventory control , invoicing control , logistics , and accounting processes that are completely manual . The leaders of this franchise , and of each branch , met to present their ideas to the development team of which I am a part . These leaders had only one clear goal , to automate as many processes as possible , but on the other hand , they did n't know which ones they could , nor did they agree on how . They had a special concern ; they did not know if this transformation was going to affect the organization of the company and the sale of products .
As a team , we did not know how to start , we had no clear requirements and no clear objectives . We proposed to the organization several ideas that encompassed all the ideas they presented . For each idea we made a graphic that had images of how the processes would be , for example if we were talking about the shipment of products , we drew the means of transport that would be used , and what processes would be required behind for its operation . In the next meeting we
asked the company to try to capture their ideas in a mind map , at the beginning of this meeting , we read them to everyone , and then we showed our diagrams . After this meeting we were able to define which route we were going to direct the entire development , thus making the objectives clear .
Insight and Approach
I consider this tool to be useful when you want to gather ideas from different people and conceptions in different groups that can represent all project participants , thus avoiding misunderstandings and discussions about the vision that should be taken , in this case , the development . By implementing visualization , I was able to realize that you can use flowcharts , sequence diagrams , and drawings , whatever it takes to make the idea clear on paper .
However , I believe that this tool has its limits . And to overcome them it is necessary to use other tools that serve as a link between the different visions , such as , for example , the mind map used in the case presented throughout this document . In the case we proposed , we realized that using visualization with so many ideas can become more confusing if the right tools are not used to synthesize the complexity of the problem .
Definitely , I consider that this tool is one of the most used by teams and people in general , because since we were children , our first instinct is to draw what we understand to capture our vision of the world .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21705 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge and selection
The challenge is to find patterns of customers in what is their problem in saving electricity in their homes , for that we will use the storytelling tool , to know more about the needs , habits of customers in their homes . And how can we improve the service during the process of knowing the customers through their stories .
Application
During some electrical repair visits to customers , I found that they were having problems with their electricity bills , and had purchased some items to save more electricity such as more efficient light bulbs and new generation appliances . But talking to some of them I found that during the day they were not at home and yet the bills were coming in too high and they did n't know what else to do . I asked them who was in their homes during the day , and in some cases , it was the children or the staff who took care of and cleaned the house .
Insight and approach
At that time , it occurred to me that during the day the children or the staff that looked after the house had some habits that did not contribute to the savings in the home . And I told her that I had had those problems in the past and that I had to make adjustments in some changes to save energy and certain changes in the habits of using appliances .
He loved the idea and suggested that I help him review what was causing the consumption in his home and what could be done to save energy .
This course opened my mind that not only could I offer home energy improvements , but I could also offer a personalized energy saving service according to their consumption patterns and habits and in the medium term be able to sell solutions so they can monitor their consumption and detect where they are consuming more electricity in their home .
My experience is in electrical engineering , but I had no knowledge of how to bring a business idea to reality , but with design thinking with innovation gave me several ideas of how to see the ideas from different points of view .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge and selection
The challenge is to find patterns of customers in what is their problem in saving electricity in their homes , for that we will use the storytelling tool , to know more about the needs , habits of customers in their homes . And how can we improve the service during the process of knowing the customers through their stories .
Application
During some electrical repair visits to customers , I found that they were having problems with their electricity bills , and had purchased some items to save more electricity such as more efficient light bulbs and new generation appliances . But talking to some of them I found that during the day they were not at home and yet the bills were coming in too high and they did n't know what else to do . I asked them who was in their homes during the day , and in some cases , it was the children or the staff who took care of and cleaned the house .
Insight and approach
At that time , it occurred to me that during the day the children or the staff that looked after the house had some habits that did not contribute to the savings in the home . And I told her that I had had those problems in the past and that I had to make adjustments in some changes to save energy and certain changes in the habits of using appliances .
He loved the idea and suggested that I help him review what was causing the consumption in his home and what could be done to save energy .
This course opened my mind that not only could I offer home energy improvements , but I could also offer a personalized energy saving service according to their consumption patterns and habits and in the medium term be able to sell solutions so they can monitor their consumption and detect where they are consuming more electricity in their home .
My experience is in electrical engineering , but I had no knowledge of how to bring a business idea to reality , but with design thinking with innovation gave me several ideas of how to see the ideas from different points of view .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14970 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling : People First
Challenge
I work as a store manager in an apparel store owned by my family . Prior to me , my brother was the store manager for the same store . The business was set up with a goal to open one store first and establish it in the market by building a brand name that customers could relate to , and then subsequently open more stores .
However , these plans got stalled when the very first store that we opened started making losses , despite having the best stock , competitive prices and highly experienced sales staff . All this was happening during the time when my brother was the store manager . Thus this was a big problem that had come and needed to be resolved .
Selection
After a few months , and numerous family discussions , it was decided that I should replace my brother as the store manager and take charge of the store operations . This entire exercise was done for the prime reason to understand what is the problem and what are the ways to fix it .
Application
So I got on the job really quick , with finding out what is wrong . I devised a strategy to look in for the problems and the reasons for the failure . Thus I started with inspecting the stock , finding out our pricing as compared to the competitors , understanding the customer trends , and also started talking to the store staff – sales and helping staff both in order to understand what is the problem .
Insight
After all the inspection , I figured that the problem was neither with the stock as we had the best stock in the market nor with the pricing as our prices were quite competitive .
So the real problem was the sales staff and helping staff . Despite them being highly experienced , they lacked motivation . They knew what to sell , how to sell and to whom to sell , but they were demotivated , and this was primarily because though they were getting their salaries and on time , but they were not feeling valued at work . And this was the reason that was affecting them and their work , which ultimately was affecting the store sales and thus the store was having losses .
Approach
To address this problem , I chose the storytelling approach . I started talking to the staff – sales and helping both , each one of them individually in order to understand their side of the story , what is that they expect from the employer and is lacking and how it can be improved to make them happy & satisfied at work . I heard their stories from their previous jobs and even asked them to narrate their happy and sad stories with their current job , in order to understand the real picture .
After hearing these stories , and figuring the real cause of the problem , I chose to adopt the storytelling approach to address this problem . I narrated them my life story , even made up some stories so that they can relate to them and seek inspirations from them . In order to regain their confidence , I started interacting with them on a daily basis just like a family member with hearing their stories about their daily activities , their family , their problems and try to give solutions or advices , all of this in order to make them feel comfortable and important . Also rewarding them with small gifts from time to time , celebrating festivals , birthday ’s and small occasions to make them feel loved . All this helped in a major way and soon all the staff members seemed to be very happy and motivated . And the ultimate goal was achieved , we not only made the store profitable but also opened many other stores as planned .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling : People First
Challenge
I work as a store manager in an apparel store owned by my family . Prior to me , my brother was the store manager for the same store . The business was set up with a goal to open one store first and establish it in the market by building a brand name that customers could relate to , and then subsequently open more stores .
However , these plans got stalled when the very first store that we opened started making losses , despite having the best stock , competitive prices and highly experienced sales staff . All this was happening during the time when my brother was the store manager . Thus this was a big problem that had come and needed to be resolved .
Selection
After a few months , and numerous family discussions , it was decided that I should replace my brother as the store manager and take charge of the store operations . This entire exercise was done for the prime reason to understand what is the problem and what are the ways to fix it .
Application
So I got on the job really quick , with finding out what is wrong . I devised a strategy to look in for the problems and the reasons for the failure . Thus I started with inspecting the stock , finding out our pricing as compared to the competitors , understanding the customer trends , and also started talking to the store staff – sales and helping staff both in order to understand what is the problem .
Insight
After all the inspection , I figured that the problem was neither with the stock as we had the best stock in the market nor with the pricing as our prices were quite competitive .
So the real problem was the sales staff and helping staff . Despite them being highly experienced , they lacked motivation . They knew what to sell , how to sell and to whom to sell , but they were demotivated , and this was primarily because though they were getting their salaries and on time , but they were not feeling valued at work . And this was the reason that was affecting them and their work , which ultimately was affecting the store sales and thus the store was having losses .
Approach
To address this problem , I chose the storytelling approach . I started talking to the staff – sales and helping both , each one of them individually in order to understand their side of the story , what is that they expect from the employer and is lacking and how it can be improved to make them happy & satisfied at work . I heard their stories from their previous jobs and even asked them to narrate their happy and sad stories with their current job , in order to understand the real picture .
After hearing these stories , and figuring the real cause of the problem , I chose to adopt the storytelling approach to address this problem . I narrated them my life story , even made up some stories so that they can relate to them and seek inspirations from them . In order to regain their confidence , I started interacting with them on a daily basis just like a family member with hearing their stories about their daily activities , their family , their problems and try to give solutions or advices , all of this in order to make them feel comfortable and important . Also rewarding them with small gifts from time to time , celebrating festivals , birthday ’s and small occasions to make them feel loved . All this helped in a major way and soon all the staff members seemed to be very happy and motivated . And the ultimate goal was achieved , we not only made the store profitable but also opened many other stores as planned .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20441 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
Hi ! I am working as Associate Professor in an University and my challenge is to identify the root cause of high failure rate of the students in Computer Science department and come with methods to improve the quality of education in the department . The failure rate effects the new admissions and also lowers the placement score . We will try to uncover the reasons ( on part of faculty , administration and students ) that hinders the quality of education being delivered in the classes .
Selection
I selected visualization as the tool to demonstrate the hurdles that are coming in the way of effective teaching . This tool is a perfect way to show to higher management the scenario being faced by faculty and students in a class . The management people are not too technical so using visualizations will be the best method to show what is wrong and what can be done to improve .
Application
The first hurdle identified was the class size . 72 students were sitting a class which was not big enough to accommodate them all . There was hardly any space for the teacher to move and see what individual student was doing . In certain situations the class room size is 144 students . This makes the class teaching less interactive and there is no connection among faculty and students .
The second factor was overload on faculty . A faculty apart from teaching was involved in paper checking , student mentoring , placement classes , curriculum development , question paper setting , etc works and had a teaching load of 22 hrs . This leaves them with very less or no time to relax and prepare well for class . Being exhausted they remain pressured to perform well which also effects their family life and in turn effective their behaviour in the class . This leads to poor quality delivery of lecture .
In the same way other points were highlighted to the management to showcase the challenges faced by students and faculty .
Insight
Most of the same points highlighted were already discussed in meeting with higher officials at some point of other by other faculty members but they never had an impact as compared to this time . Reason being – use of visualizations . Use of actual photographs ( not used here due to limitations from the organization ) helped convince the higher officials from management that the problem is not in the teacher but is a combination of infrastructure , over burden and lack of interest from students that is hindering the overall progress of department .
Use of visualizations showed how the same thing can be projected in the exact manner which otherwise can not as speech can be interpreted in many different ways by different people depending upon their intellectual level . But visualizations help to show everyone exactly the same thing in the same manner as intended .
Approach
From next time I would like to use visualization along with story telling . This is because I feel a good story combined with visualization can setup things in the best possible manner to the target audience . Story will help the user to understand the visualization as being a part of it and make things even more interesting .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
Hi ! I am working as Associate Professor in an University and my challenge is to identify the root cause of high failure rate of the students in Computer Science department and come with methods to improve the quality of education in the department . The failure rate effects the new admissions and also lowers the placement score . We will try to uncover the reasons ( on part of faculty , administration and students ) that hinders the quality of education being delivered in the classes .
Selection
I selected visualization as the tool to demonstrate the hurdles that are coming in the way of effective teaching . This tool is a perfect way to show to higher management the scenario being faced by faculty and students in a class . The management people are not too technical so using visualizations will be the best method to show what is wrong and what can be done to improve .
Application
The first hurdle identified was the class size . 72 students were sitting a class which was not big enough to accommodate them all . There was hardly any space for the teacher to move and see what individual student was doing . In certain situations the class room size is 144 students . This makes the class teaching less interactive and there is no connection among faculty and students .
The second factor was overload on faculty . A faculty apart from teaching was involved in paper checking , student mentoring , placement classes , curriculum development , question paper setting , etc works and had a teaching load of 22 hrs . This leaves them with very less or no time to relax and prepare well for class . Being exhausted they remain pressured to perform well which also effects their family life and in turn effective their behaviour in the class . This leads to poor quality delivery of lecture .
In the same way other points were highlighted to the management to showcase the challenges faced by students and faculty .
Insight
Most of the same points highlighted were already discussed in meeting with higher officials at some point of other by other faculty members but they never had an impact as compared to this time . Reason being – use of visualizations . Use of actual photographs ( not used here due to limitations from the organization ) helped convince the higher officials from management that the problem is not in the teacher but is a combination of infrastructure , over burden and lack of interest from students that is hindering the overall progress of department .
Use of visualizations showed how the same thing can be projected in the exact manner which otherwise can not as speech can be interpreted in many different ways by different people depending upon their intellectual level . But visualizations help to show everyone exactly the same thing in the same manner as intended .
Approach
From next time I would like to use visualization along with story telling . This is because I feel a good story combined with visualization can setup things in the best possible manner to the target audience . Story will help the user to understand the visualization as being a part of it and make things even more interesting .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9212 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – VISUALIZATION
CHALLENGE
I think I ’ve chose a challenge that is quite similar to The Good Kitchen story on the first week , a government - sponsored meal plan for elder people in Denmark , where they have some specific situations than had n’t been solved effectively , but with the design thinking approach , understanding people ’s explicit and unarticulated needs and after a collaborative work they created a whole solution for all the problems and needs . I work in the design team of a furniture- making company , and our clients are other companies that sell our products , we design for fast and massive production . The company ’s growth has been very notorious and for some time now the teams have been complaining about some issues between them :
- The teams being unable to accomplish the tasks on time .
- The very little knowledge of the other team ’s tasks , possibilities , methods , etc .
- Mistakes in the information the design team gives to the production area , which causes delays on production processes .
- Very short deadlines given on very detailed and complex tasks .
- Poor specifications on commercial requests for new designs or product development .
- Continuous negative stimuli , when there ’s a problem .
That ’s why my challenge is to improve the communication between the teams in the company and get them to work as a single team .
SELECTION
My challenge it ’s also a bit different from the other examples given during the lectures , this time is not about getting to know a client or user , but creating value for ourselves and the company instead , the same group of people that will be the design thinking team , so every member of the team will cooperate and not only give their own deep knowledge about their area of work ( as they are the users we ’re trying to create a valuable solution , but their different points of view on a multidisciplinary design thinking team . That ’s one of the reasons why I think the visualization tool could be the most appropriate for the two first phases of the process ( what is ? – what if ? )
The best way to get the people of the team to understand the processes of each of the areas of the company is to make it a tangible and visual explanation with videos , images , maps , etc . that will make all that information more understandable , it will make sure the team will know and understand the important aspects of each area of work . As Angela Myer mentions in the video on the first week : On the investigation / exploration phase , this tool will help us imagine situations , processes , people which we ’re trying to create value for , the innovation , the value creation for the user is centered on having a rich understanding of the context .
The visualization tool in this case will let us create a whole , detailed image of each one of the processes and areas of the company , so we will have a broader vision of our problem , a precise idea of what ’s going on .
APPLICATION
To achieve the ideal purpose of this design tool , we have to define the members of the team , one or two people representing each one of the areas of work in the company . Later , each one of those people will collect all the information necessary beside their own team ( work team ) so the design thinking team will have a realistic vision of the area with the visual information provided by the representative person of each area .
Then , the design thinking team will gather in a place where they all can comfortably see all the collected information . Each one of the members will give a very detailed visual explanation of the functions , processes and all about their area . The design team for example , those things will be explained with process maps , images , layouts of the workspace and the daily flow , as shown in the next images :
INSIGHT
On the exploration phase , the visualization tool allowed us to find very relevant aspects of the problema / situation , that otherwise we would n’t have seen :
- We found linking aspects between areas , where collaboration between them is key when trying to make the easier and effective so we can obtain better results .
- The people and the work teams are always far from each other , not only in the physic work space ( divided spaces , separated teams , closed individual offices , etc ) but individual work is promoted every day .
- The company ’s structure is pyramidal instead of linear ; they give bosses and statuses a great relevance .
- Both creativity and standardization are very important in the company
One of the most important insights is that to achieve our purpose of working as a team , applying this tool we ’ve already started to work as a team , we ’re starting to reach our goal , with the design thinking approach we will discover things of our teams , and how we can work as one , we will find tools and methods to improve the communication between us .
APPROACH
Next time , I would use the same design tool but in a different way , which needs the cooperation and participation of people from outside the company that will gave us an objective and different perspective of the situation and the company .
The visualization tool was effective and suitable in this situation because leaded us to a much better understanding of the processes and behavior of the other areas in the company , which let us continue on the “ what is ? ” Phase , so we can begin to investigate the general origin of the problem ( not only at the company ): teamwork .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – VISUALIZATION
CHALLENGE
I think I ’ve chose a challenge that is quite similar to The Good Kitchen story on the first week , a government - sponsored meal plan for elder people in Denmark , where they have some specific situations than had n’t been solved effectively , but with the design thinking approach , understanding people ’s explicit and unarticulated needs and after a collaborative work they created a whole solution for all the problems and needs . I work in the design team of a furniture- making company , and our clients are other companies that sell our products , we design for fast and massive production . The company ’s growth has been very notorious and for some time now the teams have been complaining about some issues between them :
- The teams being unable to accomplish the tasks on time .
- The very little knowledge of the other team ’s tasks , possibilities , methods , etc .
- Mistakes in the information the design team gives to the production area , which causes delays on production processes .
- Very short deadlines given on very detailed and complex tasks .
- Poor specifications on commercial requests for new designs or product development .
- Continuous negative stimuli , when there ’s a problem .
That ’s why my challenge is to improve the communication between the teams in the company and get them to work as a single team .
SELECTION
My challenge it ’s also a bit different from the other examples given during the lectures , this time is not about getting to know a client or user , but creating value for ourselves and the company instead , the same group of people that will be the design thinking team , so every member of the team will cooperate and not only give their own deep knowledge about their area of work ( as they are the users we ’re trying to create a valuable solution , but their different points of view on a multidisciplinary design thinking team . That ’s one of the reasons why I think the visualization tool could be the most appropriate for the two first phases of the process ( what is ? – what if ? )
The best way to get the people of the team to understand the processes of each of the areas of the company is to make it a tangible and visual explanation with videos , images , maps , etc . that will make all that information more understandable , it will make sure the team will know and understand the important aspects of each area of work . As Angela Myer mentions in the video on the first week : On the investigation / exploration phase , this tool will help us imagine situations , processes , people which we ’re trying to create value for , the innovation , the value creation for the user is centered on having a rich understanding of the context .
The visualization tool in this case will let us create a whole , detailed image of each one of the processes and areas of the company , so we will have a broader vision of our problem , a precise idea of what ’s going on .
APPLICATION
To achieve the ideal purpose of this design tool , we have to define the members of the team , one or two people representing each one of the areas of work in the company . Later , each one of those people will collect all the information necessary beside their own team ( work team ) so the design thinking team will have a realistic vision of the area with the visual information provided by the representative person of each area .
Then , the design thinking team will gather in a place where they all can comfortably see all the collected information . Each one of the members will give a very detailed visual explanation of the functions , processes and all about their area . The design team for example , those things will be explained with process maps , images , layouts of the workspace and the daily flow , as shown in the next images :
INSIGHT
On the exploration phase , the visualization tool allowed us to find very relevant aspects of the problema / situation , that otherwise we would n’t have seen :
- We found linking aspects between areas , where collaboration between them is key when trying to make the easier and effective so we can obtain better results .
- The people and the work teams are always far from each other , not only in the physic work space ( divided spaces , separated teams , closed individual offices , etc ) but individual work is promoted every day .
- The company ’s structure is pyramidal instead of linear ; they give bosses and statuses a great relevance .
- Both creativity and standardization are very important in the company
One of the most important insights is that to achieve our purpose of working as a team , applying this tool we ’ve already started to work as a team , we ’re starting to reach our goal , with the design thinking approach we will discover things of our teams , and how we can work as one , we will find tools and methods to improve the communication between us .
APPROACH
Next time , I would use the same design tool but in a different way , which needs the cooperation and participation of people from outside the company that will gave us an objective and different perspective of the situation and the company .
The visualization tool was effective and suitable in this situation because leaded us to a much better understanding of the processes and behavior of the other areas in the company , which let us continue on the “ what is ? ” Phase , so we can begin to investigate the general origin of the problem ( not only at the company ): teamwork .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14202 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflexion – Mind mapping
Challenge :
In October 2013 was launched the “ Territory Start Up ” initiative in Grenoble ( France ) . The idea was to work on 40 new projects of sustainable development and social innovation , involving entrepreneurs or non - profit organizations from the city . Lots of volunteers took part in workshops aiming to improve the projects , and to suggest new insights regarding their business models . The purpose was to help entrepreneurs go back home with stronger , more relevant projects that would attract investors .
As an HR consultant , I was invited to lead one of the workshops , to help the Emmaüs association , which employs homeless people to collect second - hand objects and resell them in flea markets . The association wanted to develop a new service : sandblasting old pieces of furniture , to allow their new owners to renovate or decorate them as they please . Take a Louis XIII cabinet , remove old varnish or paint , and resell it so that buyers may paint it according to their own taste and make it a customized design object ( see below ) . Emmaus wanted to open a point of sale in the city center , to address new well - off customers . My objective was to lead a workshop with 8 volunteers , in order to find as many new insights as possible to optimize their project .
Selection :
The choice of the tool was imposed by the organizers , and it was common to all 40 workshops : a quick 45- minute creativity session and Mind Map , with 4 steps : - Inclusion game : building a tower with sheets of paper - Presentation of the project by Emmaüs , that had brought samples of sandblasted pieces of furniture . Actually , everybody knows this very popular non - profit organization in France . They did not need long speeches . - after some time for individual reflection , participants were asked to write down their ideas on sticky notes . - MIND MAP : insights were shared and sorted into 8 themes that had been defined in advance .
Other tools could possibly have been used : - The usual brain storming , with insight directly thrown on paper board , with the risk that the most talkative people would monopolize speech . - Drawing technique , which puts everyone on an equal footing , and which is sometimes more creative than written expression . There may not have been consensus among the 40 facilitators to use this more unconventional method . - The themes for the MIND MAP could have been freely chosen during the animation , instead of being fixed in advance , but organizers wanted to make the facilitators ’ work easier . The organizers chose a rather consensual and safe method , given the context of these 40 workshops at the same time .
Unlike examples given buy Nicole Ferguson in her video , this mind map was not intended to sort out a large amount of data collected upstream during a " What is " phase . The idea was to generate ideas on some pre- defined themes , and to quickly generate clear ideas for the rest of the evening . We actually had to summarize the ideas afterwards into a business model and pitch it in front of investors and partners .
Application :
We used the method as described above . The participants generated a great deal of new ideas . The project was indeed particularly exciting , and everyone could feel concerned by these products , as potential customers . An Emmaus team attended the exchanges and was able to note everything that was said , live .
The ideas have been divided into the following topics :
- Who are the potential customers for this furniture ?
- How could we get in touch with them ?
- How do you imagine the new point of sale in the city center ?
- Could we figure out other products or services that could be sold in the same shop ?
- How could we use this service to enhance the image and social status of the Emmaus Companions ?
In each section , insights were again grouped into themes . Key ideas emerged : cooperation with local art and design schools , signature of each piece of furniture by the Companion who renovated it , participation in student welcome days on the university campus , itinerant showroom bus ... This phase of ideation and Mind Mapping was followed by a “ convergence ” phase ( i.e. focus on 3 possible business models ) and the writing of a final summarized business model and its pitch .
Insight :
During this workshop two social classes came together : on the one hand the Companions of Emmaus , who were formerly homeless , rather manual people . They were very proud to show us photographs of their sandblasting machine , but also eager to go one step further and be confronted with new , creative methods . On
the other hand , we had the participants in the workshop : that is to say , downtown residents , rather intellectual and well - off people , who were also potential buyers . The workshop showed the unifying power of the MIND MAPPING tool , and its ability to align people , as mentioned by Pr . Moore in her video . Everybody agreed on the most relevant ideas and Emmaus was able to present their project and pitch it in front of the audience at the end of the evening . Some ideas seemed to be obvious , and bound to be implemented quickly , even though they did not even exist one hour before . We were between " What if " and " What wows " , with participants clearly expressing their preferences . Enthusiasm is key at this stage . This could be a bias however : did not we go too fast , with this kind of animation ? Maybe other , less spectacular ideas , would deserve a closer examination . " Remain in question " as Grazia Lee would say .
Approach
Mind mapping was only one of the steps of a very busy evening , and it was quite short . The purpose of this evening was actually more public relations and promotion , than just ideation and the improvement of the business models of the startups that were presented . What kind of results would the MIND MAPPING tool have given if we had more time , for example 1:30 instead of 45 minutes ? I 'm not sure it would have generated many more ideas . The goal was not necessarily to be comprehensive , but to generate enthusiasm . Therefore , providing the context , we would probably do the same .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflexion – Mind mapping
Challenge :
In October 2013 was launched the “ Territory Start Up ” initiative in Grenoble ( France ) . The idea was to work on 40 new projects of sustainable development and social innovation , involving entrepreneurs or non - profit organizations from the city . Lots of volunteers took part in workshops aiming to improve the projects , and to suggest new insights regarding their business models . The purpose was to help entrepreneurs go back home with stronger , more relevant projects that would attract investors .
As an HR consultant , I was invited to lead one of the workshops , to help the Emmaüs association , which employs homeless people to collect second - hand objects and resell them in flea markets . The association wanted to develop a new service : sandblasting old pieces of furniture , to allow their new owners to renovate or decorate them as they please . Take a Louis XIII cabinet , remove old varnish or paint , and resell it so that buyers may paint it according to their own taste and make it a customized design object ( see below ) . Emmaus wanted to open a point of sale in the city center , to address new well - off customers . My objective was to lead a workshop with 8 volunteers , in order to find as many new insights as possible to optimize their project .
Selection :
The choice of the tool was imposed by the organizers , and it was common to all 40 workshops : a quick 45- minute creativity session and Mind Map , with 4 steps : - Inclusion game : building a tower with sheets of paper - Presentation of the project by Emmaüs , that had brought samples of sandblasted pieces of furniture . Actually , everybody knows this very popular non - profit organization in France . They did not need long speeches . - after some time for individual reflection , participants were asked to write down their ideas on sticky notes . - MIND MAP : insights were shared and sorted into 8 themes that had been defined in advance .
Other tools could possibly have been used : - The usual brain storming , with insight directly thrown on paper board , with the risk that the most talkative people would monopolize speech . - Drawing technique , which puts everyone on an equal footing , and which is sometimes more creative than written expression . There may not have been consensus among the 40 facilitators to use this more unconventional method . - The themes for the MIND MAP could have been freely chosen during the animation , instead of being fixed in advance , but organizers wanted to make the facilitators ’ work easier . The organizers chose a rather consensual and safe method , given the context of these 40 workshops at the same time .
Unlike examples given buy Nicole Ferguson in her video , this mind map was not intended to sort out a large amount of data collected upstream during a " What is " phase . The idea was to generate ideas on some pre- defined themes , and to quickly generate clear ideas for the rest of the evening . We actually had to summarize the ideas afterwards into a business model and pitch it in front of investors and partners .
Application :
We used the method as described above . The participants generated a great deal of new ideas . The project was indeed particularly exciting , and everyone could feel concerned by these products , as potential customers . An Emmaus team attended the exchanges and was able to note everything that was said , live .
The ideas have been divided into the following topics :
- Who are the potential customers for this furniture ?
- How could we get in touch with them ?
- How do you imagine the new point of sale in the city center ?
- Could we figure out other products or services that could be sold in the same shop ?
- How could we use this service to enhance the image and social status of the Emmaus Companions ?
In each section , insights were again grouped into themes . Key ideas emerged : cooperation with local art and design schools , signature of each piece of furniture by the Companion who renovated it , participation in student welcome days on the university campus , itinerant showroom bus ... This phase of ideation and Mind Mapping was followed by a “ convergence ” phase ( i.e. focus on 3 possible business models ) and the writing of a final summarized business model and its pitch .
Insight :
During this workshop two social classes came together : on the one hand the Companions of Emmaus , who were formerly homeless , rather manual people . They were very proud to show us photographs of their sandblasting machine , but also eager to go one step further and be confronted with new , creative methods . On
the other hand , we had the participants in the workshop : that is to say , downtown residents , rather intellectual and well - off people , who were also potential buyers . The workshop showed the unifying power of the MIND MAPPING tool , and its ability to align people , as mentioned by Pr . Moore in her video . Everybody agreed on the most relevant ideas and Emmaus was able to present their project and pitch it in front of the audience at the end of the evening . Some ideas seemed to be obvious , and bound to be implemented quickly , even though they did not even exist one hour before . We were between " What if " and " What wows " , with participants clearly expressing their preferences . Enthusiasm is key at this stage . This could be a bias however : did not we go too fast , with this kind of animation ? Maybe other , less spectacular ideas , would deserve a closer examination . " Remain in question " as Grazia Lee would say .
Approach
Mind mapping was only one of the steps of a very busy evening , and it was quite short . The purpose of this evening was actually more public relations and promotion , than just ideation and the improvement of the business models of the startups that were presented . What kind of results would the MIND MAPPING tool have given if we had more time , for example 1:30 instead of 45 minutes ? I 'm not sure it would have generated many more ideas . The goal was not necessarily to be comprehensive , but to generate enthusiasm . Therefore , providing the context , we would probably do the same .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15967 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge
I am a co - founder of a non - governmental organization called Business Organization for Students , which was founded in 2013 to conduct free career guidance program to the students of Government Schools of Tamil Nadu . When we conduct career guidance programme , we made sure that we do not bore the students with some monotonous speech . Rather we should inspire them with some real - life stories which they could more relate to their life .
Selection
We used “ Storytelling ” as our tool to solve the problem mentioned above . For the career guidance , we spent about 4 hours in a school . But naturally , a human being can concentrate continuously for 45 minutes only . To engage them throughout the session , we used the tool , Storytelling to keep the students in full zest and energy throughout the session .
Application
We divided the session into four parts , each 1 hour . An hourly session should have a small lecture with an activity and a storytelling . So , the entire session would have four activities and stories . In storytelling , each of our volunteers should come up with a personal story of themselves , which could inspire and motivate the students . While telling a story , the volunteers can use a video , audio , or images for better and lively understanding among all the students .
Insight
When a volunteer is telling his story , I could find pin - drop silence in the class . The students keenly listened to the story . As per our plan , a story had a logic , emotional connection , and a purpose . After each story , there is a change in the students ’ behaviour . It brought back the energy and enthusiasm that they had lost a while ago and had put them back into action . We could get faster replies for each question especially after the stories .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge
I am a co - founder of a non - governmental organization called Business Organization for Students , which was founded in 2013 to conduct free career guidance program to the students of Government Schools of Tamil Nadu . When we conduct career guidance programme , we made sure that we do not bore the students with some monotonous speech . Rather we should inspire them with some real - life stories which they could more relate to their life .
Selection
We used “ Storytelling ” as our tool to solve the problem mentioned above . For the career guidance , we spent about 4 hours in a school . But naturally , a human being can concentrate continuously for 45 minutes only . To engage them throughout the session , we used the tool , Storytelling to keep the students in full zest and energy throughout the session .
Application
We divided the session into four parts , each 1 hour . An hourly session should have a small lecture with an activity and a storytelling . So , the entire session would have four activities and stories . In storytelling , each of our volunteers should come up with a personal story of themselves , which could inspire and motivate the students . While telling a story , the volunteers can use a video , audio , or images for better and lively understanding among all the students .
Insight
When a volunteer is telling his story , I could find pin - drop silence in the class . The students keenly listened to the story . As per our plan , a story had a logic , emotional connection , and a purpose . After each story , there is a change in the students ’ behaviour . It brought back the energy and enthusiasm that they had lost a while ago and had put them back into action . We could get faster replies for each question especially after the stories .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11080 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge :
I work as a Digital Product Manager at a fintech and I manage various digital consumer lending products . I manage a product called “ eDebit ” in which upfront credit is given in the wallet of the user and he can utilize it across recharges , shopping , bill payments , other merchants etc . wherever our organization ’s wallet is accepted as a payment method . In order to take this product , the user has to select the relevant amount and tenure ( for EMI repayment ) and authenticate himself through the Debit Card . The challenge is to reduce the drop - offs in the funnel and increase the conversion for the Debit EMI product . The project scope includes study of historical data , talking to actual users ( customers ) who applied for the product but dropped - off within the journey at various stages , and prospective new users . The project needs to be completed in 4 weeks and solution should include new features / UX to reduce the drop - off and improve the funnel . The resources for the project include Product Manager ( me ) , Growth Manager and UX Designer . The focus will be to understand what the pain - points users are encountering within the flow / journey and how to optimize the journey .
Selection :
We have selected the “ Learning Launch ” tool as we have already gone through other design thinking tools . The idea is to quickly test our hypothesis / assumptions .
Application :
For our learning launch , we focused on the pain - points the users are encountering within the journey . We want to test our assumption that by improving the user experience and adding relevant features we would be able to improve the conversion and reduce the drop - offs . We conducted focus discussions with our actual users who applied for the product and dropped - off within the journey . The discussion included questions regarding existing flow , issues faced by customer and proposed flow . We completed the entire exercise within the 3 weeks timeline .
Insight :
By using the learning launch tool , we could identify and test our assumptions . We had assumed that by incorporating new features and improving the users we will be able to improve the conversion . Also , in specific , we analysed the historic data and figured out that maximum users are dropping on the select amount and tenure screen and the Authentication through card screen . Almost 90 % of users who were interviewed said that if the option to select any custom amount is provided instead of the current few pre - defined amount options then they would be much more likely to proceed with the journey as it gives them more control in selecting the relevant amount they actually need . Also , on the authentication page , more than 80 % of users interviewed said that they have to enter the complete card details every - time they want to avail the product ( 5 input fields ) and it would be much better if the card
details are saved so that the next time they want to avail the product they can quicky authenticate themselves . As a next steps , our team will define the flow and UX for the two new features “ Select Custom Amount Option ” and “ Saved Card Option ” and we will then push it for development and subsequently launch these features .
Approach :
The “ Learning Launch ” is the appropriate tool for us as we have already used the other design thinking tools in the past and moreover , we had some assumptions / hypothesis and we wanted to test these assumptions . As mentioned above we will be going ahead with designing , developing and launching the new features .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge :
I work as a Digital Product Manager at a fintech and I manage various digital consumer lending products . I manage a product called “ eDebit ” in which upfront credit is given in the wallet of the user and he can utilize it across recharges , shopping , bill payments , other merchants etc . wherever our organization ’s wallet is accepted as a payment method . In order to take this product , the user has to select the relevant amount and tenure ( for EMI repayment ) and authenticate himself through the Debit Card . The challenge is to reduce the drop - offs in the funnel and increase the conversion for the Debit EMI product . The project scope includes study of historical data , talking to actual users ( customers ) who applied for the product but dropped - off within the journey at various stages , and prospective new users . The project needs to be completed in 4 weeks and solution should include new features / UX to reduce the drop - off and improve the funnel . The resources for the project include Product Manager ( me ) , Growth Manager and UX Designer . The focus will be to understand what the pain - points users are encountering within the flow / journey and how to optimize the journey .
Selection :
We have selected the “ Learning Launch ” tool as we have already gone through other design thinking tools . The idea is to quickly test our hypothesis / assumptions .
Application :
For our learning launch , we focused on the pain - points the users are encountering within the journey . We want to test our assumption that by improving the user experience and adding relevant features we would be able to improve the conversion and reduce the drop - offs . We conducted focus discussions with our actual users who applied for the product and dropped - off within the journey . The discussion included questions regarding existing flow , issues faced by customer and proposed flow . We completed the entire exercise within the 3 weeks timeline .
Insight :
By using the learning launch tool , we could identify and test our assumptions . We had assumed that by incorporating new features and improving the users we will be able to improve the conversion . Also , in specific , we analysed the historic data and figured out that maximum users are dropping on the select amount and tenure screen and the Authentication through card screen . Almost 90 % of users who were interviewed said that if the option to select any custom amount is provided instead of the current few pre - defined amount options then they would be much more likely to proceed with the journey as it gives them more control in selecting the relevant amount they actually need . Also , on the authentication page , more than 80 % of users interviewed said that they have to enter the complete card details every - time they want to avail the product ( 5 input fields ) and it would be much better if the card
details are saved so that the next time they want to avail the product they can quicky authenticate themselves . As a next steps , our team will define the flow and UX for the two new features “ Select Custom Amount Option ” and “ Saved Card Option ” and we will then push it for development and subsequently launch these features .
Approach :
The “ Learning Launch ” is the appropriate tool for us as we have already used the other design thinking tools in the past and moreover , we had some assumptions / hypothesis and we wanted to test these assumptions . As mentioned above we will be going ahead with designing , developing and launching the new features .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18085 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - STORYTELLING
CHALLENGE : I work for a large Oil & Gas company and this industry is undergoing dramatic changes in order to reduce CO2 emissions as the world moves towards more environmentally friendly energy sources . The challenge we face is how to best utilize the company ’s Oil & Gas reserves while reducing carbon emissions . There are many strategies being implemented simultaneously within the company such as CO2 capture and storage to transforming current resources to Hydrogen base fuels . The challenge is how to sell these strategies within the organization to create common purpose within a large organization .
SELECTION : I chose storytelling as the design tool because I believe in the power that it has to create common purpose . I have attended many meetings where these strategies are described with activities , timelines & deliverables ; however , I realized that since the challenge is immense , there are many skeptics and it is difficult to motivate colleagues because of the scope of the challenge . Angel Vera ’s description of how to sell an idea through storytelling resonated with me , so I decided to give it a try .
APPLICATION : In order to create a good story , I needed success stories from industry peers on how tackling the problem has led to new business opportunities . My research led me to an excellent example of how Shell is using its vast experience in reservoir management and hydrocarbon product distribution to create a new business unit which serves other industries looking to lower their carbon footprint . Since I work in engineering myself , this presented many possibilities for my company . I created a storyline around CO2 capture and storage which highlighted the “ Bic Problem ” . The big problem for the problem for the world is lowering carbon emissions . However , the big problem for my company is how to do in an O&G company . The tension was obvious , the result of lowering carbon emissions globally is a reduction in demand for my company ’s main products . The answer to this question was ‘ by creating new business opportunities ’ and I used the Shell example as a model .
I delivered the story to my management in a presentation . Rather than developing a traditional presentation , created one around the story line . The general format was 1 . Explain the big problem 2 . Describe the stakeholders 3 . Describe the challenges and raise questions to create tension and provide for moments of reflection . And finally , provide potential answers to the questions by describing possibilities . I focused on what could be rather than what is .
INSIGHT : The technique of storytelling proved to be useful in engaging the meeting attendees . Many commented afterwards that it was one of the best presentations they had attended . Like any new skill , I need to continue to apply this technique in order to improve my skills . However , I believe the technique was very helpful in delivering the message for which the presentation was intended .
APPROACH : An alternate approach would have been to use mind mapping and visualization to scope the problem statement . I did not apply this approach ; however , I intend to give it a try in smaller work groups in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING
CHALLENGE : I work for a large Oil & Gas company and this industry is undergoing dramatic changes in order to reduce CO2 emissions as the world moves towards more environmentally friendly energy sources . The challenge we face is how to best utilize the company ’s Oil & Gas reserves while reducing carbon emissions . There are many strategies being implemented simultaneously within the company such as CO2 capture and storage to transforming current resources to Hydrogen base fuels . The challenge is how to sell these strategies within the organization to create common purpose within a large organization .
SELECTION : I chose storytelling as the design tool because I believe in the power that it has to create common purpose . I have attended many meetings where these strategies are described with activities , timelines & deliverables ; however , I realized that since the challenge is immense , there are many skeptics and it is difficult to motivate colleagues because of the scope of the challenge . Angel Vera ’s description of how to sell an idea through storytelling resonated with me , so I decided to give it a try .
APPLICATION : In order to create a good story , I needed success stories from industry peers on how tackling the problem has led to new business opportunities . My research led me to an excellent example of how Shell is using its vast experience in reservoir management and hydrocarbon product distribution to create a new business unit which serves other industries looking to lower their carbon footprint . Since I work in engineering myself , this presented many possibilities for my company . I created a storyline around CO2 capture and storage which highlighted the “ Bic Problem ” . The big problem for the problem for the world is lowering carbon emissions . However , the big problem for my company is how to do in an O&G company . The tension was obvious , the result of lowering carbon emissions globally is a reduction in demand for my company ’s main products . The answer to this question was ‘ by creating new business opportunities ’ and I used the Shell example as a model .
I delivered the story to my management in a presentation . Rather than developing a traditional presentation , created one around the story line . The general format was 1 . Explain the big problem 2 . Describe the stakeholders 3 . Describe the challenges and raise questions to create tension and provide for moments of reflection . And finally , provide potential answers to the questions by describing possibilities . I focused on what could be rather than what is .
INSIGHT : The technique of storytelling proved to be useful in engaging the meeting attendees . Many commented afterwards that it was one of the best presentations they had attended . Like any new skill , I need to continue to apply this technique in order to improve my skills . However , I believe the technique was very helpful in delivering the message for which the presentation was intended .
APPROACH : An alternate approach would have been to use mind mapping and visualization to scope the problem statement . I did not apply this approach ; however , I intend to give it a try in smaller work groups in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11999 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of my friends before attempting to identify and define possible solutions to the problem . I use this approach often with farmers , working to apply new agricultural technology innovations to modernize their mission or the delivery of their services to their customer . I have used the technique of visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of farmers to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials or other materials . If materials are not available , then I conduct informal interviews with one - three of the farmers who serve as my main points of contact on the initiative .
The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as NGO ’s , Govt . organizations , labor unions , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Vision or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different farmers , or another format .
For the activity , I will divide the farmers into groups of 3 - 4 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of farmers a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge & Selection
The first tool I used was the tool of Visualization , or Visual Thinking , to achieve a shared understanding of a problem space among a diverse group of my friends before attempting to identify and define possible solutions to the problem . I use this approach often with farmers , working to apply new agricultural technology innovations to modernize their mission or the delivery of their services to their customer . I have used the technique of visualization of a problem domain with a set of questions or prompts for discussion to allow a diverse group of farmers to learn from each other in the process of defining the scope , boundaries , key elements , and relationships between elements to consider when identifying pain points and opportunities for improvements or solutions .
Application
I start the process by creating a straw man graphic of the problem domain . To develop the straw man graphic , I will draw from any existing material available to understand the environment . The existing material may be operational or procedural documents , training materials , marketing materials or other materials . If materials are not available , then I conduct informal interviews with one - three of the farmers who serve as my main points of contact on the initiative .
The front - stage / back - stage approach helps to reinforce the notion that every service – even an internal service – has customers with whom the service provider interacts and internal processes that enable the organization to provide the service . The template I often start with also has a column on the left to identify Partners and Value Chain Providers and a column on the right to identify Oversight Organizations , such as NGO ’s , Govt . organizations , labor unions , and other entities that may add constraints to how the organization operates . The straw man graphic is simple , using simple shapes and icons available in Vision or on the Internet . If the front - stage / back - stage view does n’t work , then I will create a different type of visual , either based on a high - level process flow with swim lanes for different farmers , or another format .
For the activity , I will divide the farmers into groups of 3 - 4 participants each representing a different organization or area of interest . Each group receives a poster - size copy of the straw man graphic that they can write on directly , or use sticky notes to make comments . I give them two - three questions to answer , such as : 1 ) What key elements are missing from the graphic ? 2 ) What would you change about the graphic to make it more accurately reflect your problem space ? 3 ) What key insights do you have about the relationships between the entities in your problem space ? I give them approximately 30 minutes to discuss the questions and mark up the graphic . Then I have each group report out on their answers to those three questions while pointing to the mark - ups on their poster . As each group reports out , I record commonalities in the insights of each group , and then additional insights that come from the group discussion on an additional copy of the graphic . After the session , I digitize each group ’s poster as an artifact , create a view that combines the shared and new insights from the group discussion , and then create a revised graphic that incorporates their feedback and proposed changes that they agreed to as a group .
Insight & Approach
What I have learned from conducting this exercise with several groups is that while the graphic – especially the revised graphic that incorporates their feedback – is important for reinforcing their understanding of the problem they are working to solve , the more valuable aspect of the activity is the shared insights and shared learning that occurs while they are working to define their problem space . The graphic gives the diverse group of farmers a focal point for discussion that allows them to share their perspectives and develop insights into potential root causes of their problems . While they could create the graphic from a blank slate in a collaborative manner , starting with a straw man jump starts the conversation for them . They can quickly identify where they are in the graphic – or if they are missing – and can more quickly gain new insights about relationships between key entities instead of taking time to identify them . They can also identify variables in the problem space – that is , it helps them to identify what they do n’t know , in what areas they need to obtain information or data to provide the values for the variables .
Since I discovered that the most valuable aspect is the shared insights and learning , next time I would use the visualization activity as a starting point for a series of design thinking activities . Then the revised graphic that incorporates their combined feedback can serve as a reference tool throughout the remainder of their work .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17971 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge & Selection
I ’m member of Bank in Georgia , on Agile structure – my / our challenge is to improve digital productes , to increase sales in the online channel and to spend marketing budgets on the right campaigns . We use all the design thinking tools in our organization : Visualization thinking , Storytelling , Mind Mapping , Learning Launch . Now I will share my experience about learning launch .
While working on one of the projects , we encountered one problem while processing the data . As a result of observing customer behavior , we found that Concept clients ( affluent customers ) , did n’t use the service of a personal banker , did n’t call them and they actually use Internet and mobile banking . Two major challenges are identified :
1 . Could personal bankers not have served them properly ?
2 . Assume that maybe technological development has changed the needs of high - income customers and they do not need the services of a banker .
Application & Insight
Before we called our bankers with claims , we looked at more customer behavior in depth .
We conducted research , and interviewed clients to see if they liked the digital kit . 55 % of respondents were interested and approved of this initiative . However , this reasearch was not enough to convince skeptical Board members . They suggested that without the services of a personal banker , this set would not work . It was necessary to run the pilot .
We realized from the beginning , to solve this problem , and to serve our customers more effectively , we need to use the Learning launch tool . Because , in this segment of customers , unite clients with different behaviors and needs . We could not make a big change on a large scale . We had to make small experiment , to test our new idea in the real marketplace . In addition to our assumption that the number of loyal and satisfied customers would increase , we would also save the bank a great deal of financial , human and marketing resources .
For the pilot , with the help of developers , QAs and stakeholders , we have create a digital set of products without the services of a personal banker .
We decided to choose 1000 customers with the same behavior , to offer banking services for 500 , and for another 500 -a digital kit , without the services of a banker .
As a result of the pilot was - the sales of the digital kit increased by 6time .
As a result of the observations , it was found that it was necessary to offer a package that would be entirely digital and would no longer require the involvement of a personal banker .
After this pilot , we continued to sell digital kits at a fast pace .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge & Selection
I ’m member of Bank in Georgia , on Agile structure – my / our challenge is to improve digital productes , to increase sales in the online channel and to spend marketing budgets on the right campaigns . We use all the design thinking tools in our organization : Visualization thinking , Storytelling , Mind Mapping , Learning Launch . Now I will share my experience about learning launch .
While working on one of the projects , we encountered one problem while processing the data . As a result of observing customer behavior , we found that Concept clients ( affluent customers ) , did n’t use the service of a personal banker , did n’t call them and they actually use Internet and mobile banking . Two major challenges are identified :
1 . Could personal bankers not have served them properly ?
2 . Assume that maybe technological development has changed the needs of high - income customers and they do not need the services of a banker .
Application & Insight
Before we called our bankers with claims , we looked at more customer behavior in depth .
We conducted research , and interviewed clients to see if they liked the digital kit . 55 % of respondents were interested and approved of this initiative . However , this reasearch was not enough to convince skeptical Board members . They suggested that without the services of a personal banker , this set would not work . It was necessary to run the pilot .
We realized from the beginning , to solve this problem , and to serve our customers more effectively , we need to use the Learning launch tool . Because , in this segment of customers , unite clients with different behaviors and needs . We could not make a big change on a large scale . We had to make small experiment , to test our new idea in the real marketplace . In addition to our assumption that the number of loyal and satisfied customers would increase , we would also save the bank a great deal of financial , human and marketing resources .
For the pilot , with the help of developers , QAs and stakeholders , we have create a digital set of products without the services of a personal banker .
We decided to choose 1000 customers with the same behavior , to offer banking services for 500 , and for another 500 -a digital kit , without the services of a banker .
As a result of the pilot was - the sales of the digital kit increased by 6time .
As a result of the observations , it was found that it was necessary to offer a package that would be entirely digital and would no longer require the involvement of a personal banker .
After this pilot , we continued to sell digital kits at a fast pace .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15956 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling
Challenge & Selection
I think storytelling is a great tool for me to use . I work for an IT company of a conglomerate based
in Korea . Our business model is to provide IT services to our affiliated companies with the group
and outside companies in Korea . As demand for IT services from our current is at its limit , sales
revenue and margins continue to decline last years . So , in parallel with getting additional customers
from outside , based on existing IT service models , we need to find new business models , and what
I 'm doing now is to use IT and digital technologies to implement them .
Since it is very difficult to develop a new business model in a wide range of areas , it is important
to capture theme for developing a business model . The area I 'm looking at right now is a social
value - based business model that can solve social problems and be business at the same time .
Application
First of all , a social value - based business model must be able to create not only social but also
economic value together , and if it is biased , its meaning can be tarnished . In other words , if you
put too much emphasis on social values , you will have a model that is close to social contribution
activities , so it is hard to find a structure that can make money . Also , if you only pursue economic
value , you may not be able to differentiate yourself from the business models that are available
today . So , with that in mind , we need to develop a model .
There are various ways to find a social value - based business model , and I have applied so called
the PIDI ( Problem Identification , Idea Generation , Design , and Implement ) methodology .
Insight & Approach
Let me explain one of the models I reviewed . With the increase of car sharing services such as Uber ,
various car sharing companies have also emerged in Korea . In the case of S Car in South Korea , the
number of users has increased rapidly in recent years , leading to an increase in the traffic accident
rate and further and further side effects leading to death , and we considered a new business model
in the process of reviewing ways to address it .
The reason for the high accident rate of S car was found to be mainly due to the younger age of
the customer renting the vehicle , the higher number of people with short driving experience , and
the higher number of people driving late at night . I 've come to think that if we give incentives to
drivers who drive safely , people will not be speeding , they 'll be able to keep the lights on , they 'll
not be changing lanes in a hurry , etc . To maintain good driving habits , we came up with a so-
called ' Good Driver Platform ' that combines our IT technology . The main function of this platform
is to measure driver 's driving habits and to provide various incentives suitable for customers ' needs ,
such as direct discounting of fares and providing coupons for use etc .
In the case of S car , the costs of using this platform are paid , but the cost of insurance , repair , etc .
can be reduced due to the reduction of traffic accidents , thus creating greater economic value than
the cost put in . It will also create social values such as reduced logistics costs due to traffic accidents .
Now , the idea is under internal review by S car , and we believe it will be implemented soon .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling
Challenge & Selection
I think storytelling is a great tool for me to use . I work for an IT company of a conglomerate based
in Korea . Our business model is to provide IT services to our affiliated companies with the group
and outside companies in Korea . As demand for IT services from our current is at its limit , sales
revenue and margins continue to decline last years . So , in parallel with getting additional customers
from outside , based on existing IT service models , we need to find new business models , and what
I 'm doing now is to use IT and digital technologies to implement them .
Since it is very difficult to develop a new business model in a wide range of areas , it is important
to capture theme for developing a business model . The area I 'm looking at right now is a social
value - based business model that can solve social problems and be business at the same time .
Application
First of all , a social value - based business model must be able to create not only social but also
economic value together , and if it is biased , its meaning can be tarnished . In other words , if you
put too much emphasis on social values , you will have a model that is close to social contribution
activities , so it is hard to find a structure that can make money . Also , if you only pursue economic
value , you may not be able to differentiate yourself from the business models that are available
today . So , with that in mind , we need to develop a model .
There are various ways to find a social value - based business model , and I have applied so called
the PIDI ( Problem Identification , Idea Generation , Design , and Implement ) methodology .
Insight & Approach
Let me explain one of the models I reviewed . With the increase of car sharing services such as Uber ,
various car sharing companies have also emerged in Korea . In the case of S Car in South Korea , the
number of users has increased rapidly in recent years , leading to an increase in the traffic accident
rate and further and further side effects leading to death , and we considered a new business model
in the process of reviewing ways to address it .
The reason for the high accident rate of S car was found to be mainly due to the younger age of
the customer renting the vehicle , the higher number of people with short driving experience , and
the higher number of people driving late at night . I 've come to think that if we give incentives to
drivers who drive safely , people will not be speeding , they 'll be able to keep the lights on , they 'll
not be changing lanes in a hurry , etc . To maintain good driving habits , we came up with a so-
called ' Good Driver Platform ' that combines our IT technology . The main function of this platform
is to measure driver 's driving habits and to provide various incentives suitable for customers ' needs ,
such as direct discounting of fares and providing coupons for use etc .
In the case of S car , the costs of using this platform are paid , but the cost of insurance , repair , etc .
can be reduced due to the reduction of traffic accidents , thus creating greater economic value than
the cost put in . It will also create social values such as reduced logistics costs due to traffic accidents .
Now , the idea is under internal review by S car , and we believe it will be implemented soon .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17210 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking for Innovation
Storytelling Reflection
Challenge & Selection : For the longest time , I ’ve always struggled with storytelling and incorporating this concept into my work . As an apparel design and development student , being able to perfectly tell stories of the creations being made will be crucial for team dynamics , fueling further product innovations , and , on the receiving end of consumers , purchasing the final product . When it comes to designing , designers are able to conceptualize what is going on within their minds with ease , but communicating ideas to others in a meaningful way has been a challenge for me . A goal that I ’ve personally set for myself regarding my design process is to conduct adequate research . By researching the history of a garment , the influences that the piece may have on certain communities , and the trends that are likely to emerge in the future , I am able to collect all the necessary information and interpret it in my own way to convey the story I want to share . The important aspect of my goal is to not only take the audience and consumer on a product journey but also elevate my apparel designs so that it can pay homage to the past and launch the storytelling stages into features of the final product . I ’ve selected storytelling because I wanted to use this tool to understand it on a deeper level . As mentioned , I often struggle with storytelling when it comes to design . My challenge is jumping right into the design phase without conducting much research or ideating concepts and prototypes . I ’ve also come to realize that the way I ’ve been operating does n’t facilitate much growth and restricts me to expand my ideas . Thinking on the same level as consumers , creating trust and connection with them , all while understanding the user experiences will help me create sustainable growth and fuel better ideas that lead to product innovations . Application : Conducting adequate research to understand the past has been one of the most successful things that have helped me in storytelling . By understanding your inspirations , learning more about your product and its history and all the micro influences and movements that led it to be that product , along with tapping into consumer shopping habits , shopping behaviors , and human tendencies of your audiences have allowed me to learn more and triumphantly apply storytelling into my design . The product that I remember creating was a selvedge denim jacket for motorcyclers . Since these jackets have been popularized over time and have become an iconic fashion piece , I needed to figure out a way where this new concept could be different , while also paying tribute to its past . My research drove me to learn more about the history of denim in the late 1800s and early 1900s . There was an oversupply of denim and since this material was very cost - effective and useful in protecting coal miners , various models of jackets were created over time . Now , within the 21st century , the denim / workwear culture still strives to honor the past .
However , the denim workwear culture only satisfies a small number of actual motorcycle riders . Riders are looking for enough protection in case of an accident and value a material that is not only breathable and comfortable but one that will protect impacts and abrasion . The stories that I wanted to carry forward were the vintage denim material , its classic garment cuts / patterns , and the perception of what the jacket brings to the actual wearer -- pride , armor , and ruggedness . Another storytelling piece that I could tie into the past was the idea of future technologies such as innovative textiles that consist of kevlar and mesh to promote breathability . Understanding all the nuances of the final design intent and communicating it to other team members lead to a more efficient and successful project . Insight : When applying new tools to help solve a complex problem , it ’s amazing how different one ’s mechanism of thinking becomes . The new flow of how information is perceived and processed is gained and one learns how to properly grow and adapt to challenging situations . Applying storytelling to my design habits has allowed for a more holistic approach to the final product , and in hindsight , also allowed for healthier collaboration amongst team members and my own idea and way of thinking . Not only do team members better understand the project ’s design but they also have a level of understanding that can allow for improved feedback , comments , and ideas . On the consumer - facing end , customers are able to receive more specifically tailored products with a greater user experience that connects on a personal , utilitarian , and fashion level . Approach : A different approach I would take is incorporating some sort of visualization element into my storytelling process . In the situation of conducting research , having group interviews or one - on - one meetings , and learning how consumers think is very crucial in the product creation process . Using visuals to describe a potential new product idea and conveying this concept to consumers with sketches , pictures , videos , and other media inspiration will allow designers to make better - informed decisions to forecast what consumers actually want . The combination of storytelling and visualization is a powerful tool to have . Using it in the design space will unlock new ways of thinking amongst designers and with consumers . Overall , it allows all parties to tap into a different way of thinking instead of using ambiguous language that can get lost in the communication mix . Not only does it better align ideas and stories with others , but it also creates a better environment to solve problems and develop innovations .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking for Innovation
Storytelling Reflection
Challenge & Selection : For the longest time , I ’ve always struggled with storytelling and incorporating this concept into my work . As an apparel design and development student , being able to perfectly tell stories of the creations being made will be crucial for team dynamics , fueling further product innovations , and , on the receiving end of consumers , purchasing the final product . When it comes to designing , designers are able to conceptualize what is going on within their minds with ease , but communicating ideas to others in a meaningful way has been a challenge for me . A goal that I ’ve personally set for myself regarding my design process is to conduct adequate research . By researching the history of a garment , the influences that the piece may have on certain communities , and the trends that are likely to emerge in the future , I am able to collect all the necessary information and interpret it in my own way to convey the story I want to share . The important aspect of my goal is to not only take the audience and consumer on a product journey but also elevate my apparel designs so that it can pay homage to the past and launch the storytelling stages into features of the final product . I ’ve selected storytelling because I wanted to use this tool to understand it on a deeper level . As mentioned , I often struggle with storytelling when it comes to design . My challenge is jumping right into the design phase without conducting much research or ideating concepts and prototypes . I ’ve also come to realize that the way I ’ve been operating does n’t facilitate much growth and restricts me to expand my ideas . Thinking on the same level as consumers , creating trust and connection with them , all while understanding the user experiences will help me create sustainable growth and fuel better ideas that lead to product innovations . Application : Conducting adequate research to understand the past has been one of the most successful things that have helped me in storytelling . By understanding your inspirations , learning more about your product and its history and all the micro influences and movements that led it to be that product , along with tapping into consumer shopping habits , shopping behaviors , and human tendencies of your audiences have allowed me to learn more and triumphantly apply storytelling into my design . The product that I remember creating was a selvedge denim jacket for motorcyclers . Since these jackets have been popularized over time and have become an iconic fashion piece , I needed to figure out a way where this new concept could be different , while also paying tribute to its past . My research drove me to learn more about the history of denim in the late 1800s and early 1900s . There was an oversupply of denim and since this material was very cost - effective and useful in protecting coal miners , various models of jackets were created over time . Now , within the 21st century , the denim / workwear culture still strives to honor the past .
However , the denim workwear culture only satisfies a small number of actual motorcycle riders . Riders are looking for enough protection in case of an accident and value a material that is not only breathable and comfortable but one that will protect impacts and abrasion . The stories that I wanted to carry forward were the vintage denim material , its classic garment cuts / patterns , and the perception of what the jacket brings to the actual wearer -- pride , armor , and ruggedness . Another storytelling piece that I could tie into the past was the idea of future technologies such as innovative textiles that consist of kevlar and mesh to promote breathability . Understanding all the nuances of the final design intent and communicating it to other team members lead to a more efficient and successful project . Insight : When applying new tools to help solve a complex problem , it ’s amazing how different one ’s mechanism of thinking becomes . The new flow of how information is perceived and processed is gained and one learns how to properly grow and adapt to challenging situations . Applying storytelling to my design habits has allowed for a more holistic approach to the final product , and in hindsight , also allowed for healthier collaboration amongst team members and my own idea and way of thinking . Not only do team members better understand the project ’s design but they also have a level of understanding that can allow for improved feedback , comments , and ideas . On the consumer - facing end , customers are able to receive more specifically tailored products with a greater user experience that connects on a personal , utilitarian , and fashion level . Approach : A different approach I would take is incorporating some sort of visualization element into my storytelling process . In the situation of conducting research , having group interviews or one - on - one meetings , and learning how consumers think is very crucial in the product creation process . Using visuals to describe a potential new product idea and conveying this concept to consumers with sketches , pictures , videos , and other media inspiration will allow designers to make better - informed decisions to forecast what consumers actually want . The combination of storytelling and visualization is a powerful tool to have . Using it in the design space will unlock new ways of thinking amongst designers and with consumers . Overall , it allows all parties to tap into a different way of thinking instead of using ambiguous language that can get lost in the communication mix . Not only does it better align ideas and stories with others , but it also creates a better environment to solve problems and develop innovations .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 22502 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | VISUALISATION TOOL
CHALLENGE & SELECTION
The tool I chose to work with is the visualisation tool . The challenge is to transform a space of heritage into contemporary use , spatially . The site chosen is Chiran Samurai Residence Garden in Japan . The Chiran Samurai District has a combination of former residences for the elite warrior class of feudal Japan , as well as seven traditional gardens for visitors to explore . Repurposing it as a well - planned retirement home where the elderly can feel comfortable and secure can provide a new lease to their life . A retirement home is a place where people of similar age group live together as a family / community . Historically , senior care was confined to old age homes that were generally meant for destitute or abandoned elders and were run as charitable institutions . Creating a well - planned retirement home where the elderly can feel comfortable and secure can provide a new lease to their life . Seniors need to live a life filled with independence , freedom , security and dignity . So by creating an environment that would encourage them to experience things that have been an integral part of their life , at the same time enjoy moments that they may have missed out in life as they were busy fulfilling their responsibilities would really add to their last stage of life .
APPLICATION
I have used visualisation to make diagrams which represent the space planning and sketch out different areas within the space . Along with that a set of questions for interviewing my target group will help me gain greater insights . The target group chosen is elderly people . This tool is chosen keeping in mind the target group as they would be able to make greater sense of something that is provided to them as a visual rather than something in text form .
I started out by creating an overall visual of the whole space- diving it into zones for different activities- residence , places of recreation , services , residence for the staff etc ( refer to image 01 ) . Then I moved onto interviewing my target group to gain a better understanding of what their needs and requirements are and what they aspire to have in their homes or around them . The questions were based a lot on their needs , the kind of assistance they required , the basic facilities they needed , what they wish to have , the kind of living they would want . Along with this I studied different case studies of retirement homes to be able to do better space planning and incorporate all needs of the elderly . After having interviewed , I sketched out different areas within the space to take into account different needs . ( refer to image 02 and 03 )
Later , the visuals were shown to all respondents of the interviews for them to gain a better understanding of what the space will look like visually . Copies of sketches and visuals were given to each respondent in the form of printed sheets . Further I took their responses on whether they felt something was missing , something needed to be changed , or something
needed to be eliminated . Overall the performance of the tool turned out to be effective for both , the user and myself .
Image 01- Visualisation of the retirement home
Image 02 Image 03
INSIGHT AND APPROACH :
The visualisation tool made it easier for my target group to imagine what the space would look like . Taking my target group into consideration- because they were elderly , I think the visualisation tool was the perfect one to gain insights and for them to understand . It made it easier for them to grasp things rather than reading/ writing tools . They were able to quickly gain insights and make connections and relations between two or multiple things . They were also able to identify the missing elements in the space as soon as I showed them the visuals , rather than taking a lot of time . These quick responses gave me ideas on where I could perform a better design understanding .
Since this tool turned out to be pretty effective , it is great to get one ’s hand on . And personally for me , since I am a design student , it will come in handy to start out any design related assignments .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: VISUALISATION TOOL
CHALLENGE & SELECTION
The tool I chose to work with is the visualisation tool . The challenge is to transform a space of heritage into contemporary use , spatially . The site chosen is Chiran Samurai Residence Garden in Japan . The Chiran Samurai District has a combination of former residences for the elite warrior class of feudal Japan , as well as seven traditional gardens for visitors to explore . Repurposing it as a well - planned retirement home where the elderly can feel comfortable and secure can provide a new lease to their life . A retirement home is a place where people of similar age group live together as a family / community . Historically , senior care was confined to old age homes that were generally meant for destitute or abandoned elders and were run as charitable institutions . Creating a well - planned retirement home where the elderly can feel comfortable and secure can provide a new lease to their life . Seniors need to live a life filled with independence , freedom , security and dignity . So by creating an environment that would encourage them to experience things that have been an integral part of their life , at the same time enjoy moments that they may have missed out in life as they were busy fulfilling their responsibilities would really add to their last stage of life .
APPLICATION
I have used visualisation to make diagrams which represent the space planning and sketch out different areas within the space . Along with that a set of questions for interviewing my target group will help me gain greater insights . The target group chosen is elderly people . This tool is chosen keeping in mind the target group as they would be able to make greater sense of something that is provided to them as a visual rather than something in text form .
I started out by creating an overall visual of the whole space- diving it into zones for different activities- residence , places of recreation , services , residence for the staff etc ( refer to image 01 ) . Then I moved onto interviewing my target group to gain a better understanding of what their needs and requirements are and what they aspire to have in their homes or around them . The questions were based a lot on their needs , the kind of assistance they required , the basic facilities they needed , what they wish to have , the kind of living they would want . Along with this I studied different case studies of retirement homes to be able to do better space planning and incorporate all needs of the elderly . After having interviewed , I sketched out different areas within the space to take into account different needs . ( refer to image 02 and 03 )
Later , the visuals were shown to all respondents of the interviews for them to gain a better understanding of what the space will look like visually . Copies of sketches and visuals were given to each respondent in the form of printed sheets . Further I took their responses on whether they felt something was missing , something needed to be changed , or something
needed to be eliminated . Overall the performance of the tool turned out to be effective for both , the user and myself .
Image 01- Visualisation of the retirement home
Image 02 Image 03
INSIGHT AND APPROACH :
The visualisation tool made it easier for my target group to imagine what the space would look like . Taking my target group into consideration- because they were elderly , I think the visualisation tool was the perfect one to gain insights and for them to understand . It made it easier for them to grasp things rather than reading/ writing tools . They were able to quickly gain insights and make connections and relations between two or multiple things . They were also able to identify the missing elements in the space as soon as I showed them the visuals , rather than taking a lot of time . These quick responses gave me ideas on where I could perform a better design understanding .
Since this tool turned out to be pretty effective , it is great to get one ’s hand on . And personally for me , since I am a design student , it will come in handy to start out any design related assignments .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 17470 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example reflection- Visualization tool
Challenge and selection
Visualization is a tool I usually use to explain a process “ as is ” in order to see all the actors and stakeholders that are actually involve in the development of the solution or idea before it is thought to be done . I usually work with this tool and present to co - workers that want to improve their ways of work by understanding what there are doing at that moment with a different point of view . I work in the process area specially in the part of doing things better that it is done at the moment , so I have used this tool to connect the inputs of an activity , the people that transform that input in a value product or service . The connections with other people that offer the materials , tools , requirements for the main purpose that all the actors are going to the same horizon and find alternatives to solve the problems and find another possible ones . One of the main challenges were improve the process of payroll by diagnose it in a few weeks more exactly three weeks , because it were difficult to identify all the actors and important inputs in order to paid the employees .
Application
The first thing that I do is search the information from asking the people that actually gets involve in the back of the activity , asking them all the tools and atypical situations that usually compromise the quality of the information that serve to calculate the check of any employee . So , i searched for different tools with the main purpose to diagnose the problem that the process of payroll did n’t work as it should be , until I read the principles of design thinking and the part of visualization . I started to identify the main actors and the main clients that were involve at the process of payroll .
Searching how the employees get the check with different variables like : if the employee did n’t ask for a loan , if they get a loan of the company , use a special benefit that involves a discount of their salary ( study programs with 50 % of discount , and so on ) , special situations that obliged them to asking for monetary help of the company like the dead of an familiar or medical emergencies . In order to get that data , we send in a focus group with the people that ask for a loan to the company and how it have impacted at their paycheck in time , amount of the paycheck , definitions of the discount , etc . The most important thing that their mention is that if they lost a thing of the company like cellphones or other articles they haven´t know how to communicate with the company and sanction that they had received . They responded that only got the communication of it when their receive the check . With that information I talk with people that used to work at the company with the purpose of getting more information of the last part , how their report all bring back all the articles and information to the company at the last day of work . Again , I called them to explain me the process and all that they were requirement to do to get the final check .
Then I start to connect with the other actors , so I took information from the team the pays to the workers and people of other areas that involves with the variability of the amount of the check . Therefore , the areas that were more involve were human resources , technological information , accounting and treasury , but they did n’t talk to each other until human resources ask for the final information in order to get all the materials before the employee change of area or work .
When I had all the panorama , I identified the best tool to capture the situation , in this case I used the value stream mapping in order to put in graphics all the activities that offer value to the work , the activities that do n’t offer a value but are important as a way to control the process and other that do n’t offer any value but the people does because that is the way the people are used to do for so long that they have n’t seem the time waisted in those activities .
For that , i used the program MS visio to graphic the hole situation , then put in different color the activities that do n’t transform the information in something valuable for the company . Then , I presented the tool to the team with the purpose to get the adjustments of the graphics and the possible alternatives to provide . After that , I presented the graphics to the team , the order that the things were done at that moment , the difficulties and the opportunities that provides the clients ( employees and ex - employees ) . Finally , all the members of the team understood the situation . After that , they give me more information as feedback that were important to think about the solution .
Insight & Approach
What I learned about doing this work is that using this tool all the members of the team work connect all the steps of the process easier than using other ones . Also , identified the activities that added value and the activities that did n’t added a value or a better payroll service . This tool provided me the input to recollected as much ideas than other tools at the same time and put it together and identifying the majority of stakeholders and their requirements .
Since I used this tool for improve the process of payroll , I used it for other ones that need creative ways to see all the panorama in order to get better ideas of solution . The thing I would do it different is identifying the stakeholders with another tool for getting more valuable information for the visualization tool like the principles of quality and scrum .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example reflection- Visualization tool
Challenge and selection
Visualization is a tool I usually use to explain a process “ as is ” in order to see all the actors and stakeholders that are actually involve in the development of the solution or idea before it is thought to be done . I usually work with this tool and present to co - workers that want to improve their ways of work by understanding what there are doing at that moment with a different point of view . I work in the process area specially in the part of doing things better that it is done at the moment , so I have used this tool to connect the inputs of an activity , the people that transform that input in a value product or service . The connections with other people that offer the materials , tools , requirements for the main purpose that all the actors are going to the same horizon and find alternatives to solve the problems and find another possible ones . One of the main challenges were improve the process of payroll by diagnose it in a few weeks more exactly three weeks , because it were difficult to identify all the actors and important inputs in order to paid the employees .
Application
The first thing that I do is search the information from asking the people that actually gets involve in the back of the activity , asking them all the tools and atypical situations that usually compromise the quality of the information that serve to calculate the check of any employee . So , i searched for different tools with the main purpose to diagnose the problem that the process of payroll did n’t work as it should be , until I read the principles of design thinking and the part of visualization . I started to identify the main actors and the main clients that were involve at the process of payroll .
Searching how the employees get the check with different variables like : if the employee did n’t ask for a loan , if they get a loan of the company , use a special benefit that involves a discount of their salary ( study programs with 50 % of discount , and so on ) , special situations that obliged them to asking for monetary help of the company like the dead of an familiar or medical emergencies . In order to get that data , we send in a focus group with the people that ask for a loan to the company and how it have impacted at their paycheck in time , amount of the paycheck , definitions of the discount , etc . The most important thing that their mention is that if they lost a thing of the company like cellphones or other articles they haven´t know how to communicate with the company and sanction that they had received . They responded that only got the communication of it when their receive the check . With that information I talk with people that used to work at the company with the purpose of getting more information of the last part , how their report all bring back all the articles and information to the company at the last day of work . Again , I called them to explain me the process and all that they were requirement to do to get the final check .
Then I start to connect with the other actors , so I took information from the team the pays to the workers and people of other areas that involves with the variability of the amount of the check . Therefore , the areas that were more involve were human resources , technological information , accounting and treasury , but they did n’t talk to each other until human resources ask for the final information in order to get all the materials before the employee change of area or work .
When I had all the panorama , I identified the best tool to capture the situation , in this case I used the value stream mapping in order to put in graphics all the activities that offer value to the work , the activities that do n’t offer a value but are important as a way to control the process and other that do n’t offer any value but the people does because that is the way the people are used to do for so long that they have n’t seem the time waisted in those activities .
For that , i used the program MS visio to graphic the hole situation , then put in different color the activities that do n’t transform the information in something valuable for the company . Then , I presented the tool to the team with the purpose to get the adjustments of the graphics and the possible alternatives to provide . After that , I presented the graphics to the team , the order that the things were done at that moment , the difficulties and the opportunities that provides the clients ( employees and ex - employees ) . Finally , all the members of the team understood the situation . After that , they give me more information as feedback that were important to think about the solution .
Insight & Approach
What I learned about doing this work is that using this tool all the members of the team work connect all the steps of the process easier than using other ones . Also , identified the activities that added value and the activities that did n’t added a value or a better payroll service . This tool provided me the input to recollected as much ideas than other tools at the same time and put it together and identifying the majority of stakeholders and their requirements .
Since I used this tool for improve the process of payroll , I used it for other ones that need creative ways to see all the panorama in order to get better ideas of solution . The thing I would do it different is identifying the stakeholders with another tool for getting more valuable information for the visualization tool like the principles of quality and scrum .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 19262 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge : The challenge faced by my group in college was the depression rates going higher on our campus and students taking their lives and other serious issues that we had to deal with . Many different organizations and clubs were built in my college just to deal with this issue but pretty much all of them either failed or were n't able to make the required impact . Moreover , some had the opposite effect . It was a daunting task to try to find a solution to this problem that worked and with so many failed examples all we did know was what we 're not supposed to do .
Selection : We realized stories are an integral part of living beings , stories are what unites us as humans and that was exactly what a depressed or rather lonely person needed at that time to be felt a part , a part of this race a part of this community that we call humans . So we decided to take storytelling to these people .
Application : We started by publishing a corner in our weekly magazines and called it the imperfectMe . In this corner , we published how we messed up and made mistakes how stupid we 've been how lonely we 've been and how everybody makes mistakes and it 's natural . We added an anonymous corner for those who did not want to tell their names and we did n't expect this would turn out to be a movement we started getting naked truths and sad realities from anonymous people and later on also how these stories help them understand they are not alone .
Insight : This is the biggest learning I as an individual took from the movement . We as humans want to feel a part and just know that we are not alone we are normal like everybody else . Every one of us has scars and we unite by stories . Storytelling is the most powerful tool out there . It has kept the human race alive for so many years . The moment we learned how to draw on caves , we told our stories on those cave walls . Storytelling for design thinking is a tool that I 'm positive is more powerful than any other tool for me cause in my case this tool helped me save lives and redefine many .
Approach : The next time I get to use storytelling I will expand its horizon and use it to unite people storytelling can be used as a great tool for organizations in creating meaningful and close communities . Once the vision is clear in any organization , storytelling can be used to unite people that align with your cause and bring strong and fundamental value to any organization .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge : The challenge faced by my group in college was the depression rates going higher on our campus and students taking their lives and other serious issues that we had to deal with . Many different organizations and clubs were built in my college just to deal with this issue but pretty much all of them either failed or were n't able to make the required impact . Moreover , some had the opposite effect . It was a daunting task to try to find a solution to this problem that worked and with so many failed examples all we did know was what we 're not supposed to do .
Selection : We realized stories are an integral part of living beings , stories are what unites us as humans and that was exactly what a depressed or rather lonely person needed at that time to be felt a part , a part of this race a part of this community that we call humans . So we decided to take storytelling to these people .
Application : We started by publishing a corner in our weekly magazines and called it the imperfectMe . In this corner , we published how we messed up and made mistakes how stupid we 've been how lonely we 've been and how everybody makes mistakes and it 's natural . We added an anonymous corner for those who did not want to tell their names and we did n't expect this would turn out to be a movement we started getting naked truths and sad realities from anonymous people and later on also how these stories help them understand they are not alone .
Insight : This is the biggest learning I as an individual took from the movement . We as humans want to feel a part and just know that we are not alone we are normal like everybody else . Every one of us has scars and we unite by stories . Storytelling is the most powerful tool out there . It has kept the human race alive for so many years . The moment we learned how to draw on caves , we told our stories on those cave walls . Storytelling for design thinking is a tool that I 'm positive is more powerful than any other tool for me cause in my case this tool helped me save lives and redefine many .
Approach : The next time I get to use storytelling I will expand its horizon and use it to unite people storytelling can be used as a great tool for organizations in creating meaningful and close communities . Once the vision is clear in any organization , storytelling can be used to unite people that align with your cause and bring strong and fundamental value to any organization .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13779 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Design Thinking – Visualization Tool V69230
Challenge & Selection
Visualization tool is chosen as my selection . The appropriate situation and chance that
this tool can be utilized is for the process of vehicle function developing . The challenge is
that I have to make sure all of my team member can fully understand how this vehicle
functions in a relatively short time ( in this process , Visualization may help as well ) , but the
point is that – to figure out that under several user context , which function maybe
insufficient from the view point of customers , then the new design can be differentiated
from the existing products . Obviously , this is a complex question that so many situations ,
elements , functions are included and must be considered . It would be hard to declutter one ’s
mind without any tool being applied . Thus , visualization tool , worked as a graphical
storyteller , we found it the most powerful and suitable tool we can applied to realize
innovative thinking . Application
The process is started by creating a fishbone diagram to discover main functional
element in detail . Then we got a simple vehicle poster and used square shaped sticky note to
represent all the main components and put it on the proper place . The other critical
components of the system , round shape sticky notes are applied to represent the
environmental circumstances ( like heat , rain , dust ... ) in the whole system . After all these
components are fully developed , we correlated each one which may be affected others with
a functional verb to interpret how it works . Furthermore , the different color pens are used
( eg . Red for deteriorated , green for ameliorated ... ) to strengthen the properties in order to
improve visualization extent . After the session , the system is clearly detailed on the poster . It
indeed reduced the loading of our thinking , thus vacancy in our brain is generated for
thinking about how to make some innovative ideas .
Insight & Approach
Visualization is not merely a tool for a narrow usage , several approach can be realized
depends on how it used . In this procedure , this tool benefited us through clarifying the
system to all the members and decrease the burden.it is thoroughly different from our
existing thinking approach which is line alike , and broaden it into a more efficient tool and
broaden our thinking as well . The tool we applied this time lead to a cheerful success , next
chance more tool will be merged into the process . Inevitably , during the procedure
numerous challenge will be met . However ; the hindrance may stimulate to more innovative
thinking as well .
| EMAIL:
ID_NUM: V69230
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Design Thinking – Visualization Tool V69230
Challenge & Selection
Visualization tool is chosen as my selection . The appropriate situation and chance that
this tool can be utilized is for the process of vehicle function developing . The challenge is
that I have to make sure all of my team member can fully understand how this vehicle
functions in a relatively short time ( in this process , Visualization may help as well ) , but the
point is that – to figure out that under several user context , which function maybe
insufficient from the view point of customers , then the new design can be differentiated
from the existing products . Obviously , this is a complex question that so many situations ,
elements , functions are included and must be considered . It would be hard to declutter one ’s
mind without any tool being applied . Thus , visualization tool , worked as a graphical
storyteller , we found it the most powerful and suitable tool we can applied to realize
innovative thinking . Application
The process is started by creating a fishbone diagram to discover main functional
element in detail . Then we got a simple vehicle poster and used square shaped sticky note to
represent all the main components and put it on the proper place . The other critical
components of the system , round shape sticky notes are applied to represent the
environmental circumstances ( like heat , rain , dust ... ) in the whole system . After all these
components are fully developed , we correlated each one which may be affected others with
a functional verb to interpret how it works . Furthermore , the different color pens are used
( eg . Red for deteriorated , green for ameliorated ... ) to strengthen the properties in order to
improve visualization extent . After the session , the system is clearly detailed on the poster . It
indeed reduced the loading of our thinking , thus vacancy in our brain is generated for
thinking about how to make some innovative ideas .
Insight & Approach
Visualization is not merely a tool for a narrow usage , several approach can be realized
depends on how it used . In this procedure , this tool benefited us through clarifying the
system to all the members and decrease the burden.it is thoroughly different from our
existing thinking approach which is line alike , and broaden it into a more efficient tool and
broaden our thinking as well . The tool we applied this time lead to a cheerful success , next
chance more tool will be merged into the process . Inevitably , during the procedure
numerous challenge will be met . However ; the hindrance may stimulate to more innovative
thinking as well .
### Output: | {
"EMAIL": [],
"ID_NUM": [
"V69230"
],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20984 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Visualization
Challenge & Selection Events can be dogged by cost overruns , poor scheduling and customer dissatisfaction due to a range of factors related to planning , communication and resource allocation . Failure to keep a track of changes to the scope of the event : as with most real - life scenarios , most events will have changes in plans and scope before the big day . Failure to keep a track of the smallest change can mean an out of control budget , or an impossible timeline . If anything can go wrong , it probably will ! Stuff happens at the last minute , leaving everybody surprised by it . Consequently , the event goes into a tailspin while the event planner tries to clean up a mess we had not anticipated .
The first tool I applied was the tool of Visualization , to have a well communication of event target , scope and mission among sub - working teams and supporting units before designing the timeline and job allocation . I always apply this approach with the core teams and stakeholders who have to understand and familiar with the event management and scope of works , so as to allocate the right resources , with the right skills . Application I have used power point with pervious event photos , diagram & sketch of situation to create visual scenarios of the problems or challenges may meet , and bring a set of
questions to discuss to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , key components , and relationships
between components to consider when identifying ways for improvements . Then I will deliver with existing material available to understand the environment . The existing material may be floor plan , operational manual , system user guide , pervious review report or review of guest ’s feedback . Then I conduct sub - group meeting with each supporting units to ensure the working timeline and ultimate goal . If time allowed , I will apply the visualization tool mentioned by Angela Meyer , designer at week 1 to draw the diagram to capture our thinking to understand what the guests ( customers ) experience is like , and we would get much more detailed in the way that
we start to visualize . To improve the event coordination , it actually relies on different stakeholders in the field to be able to deliver the service to the guest . During the discussion , I will divide the stakeholders into groups of 4 - 6 participants each representing a different organization . Each group receives a poster - size copy of the straw man graphic that they can write on to make comments . I give them
few questions to answer , such as : “ what key elements are missing from the graphic ?
/ What would you change about the graphic to make the event more success ? ” I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out , and then I record the common elements in the insights of each group with additional insights that come from the group discussion . After the session , I puzzle the ideas from the group discussion to the new insights , and proposed changes of the event planning that they agreed . Insight & Approach A straw man visualization is useful in ensuring that everyone involved has a tangible concept to work from . Otherwise , there is a risk that people are working with
different pieces of the whole , different perceptions , and different , unstated assumptions , as they continue to research and discuss aspects of the idea or solution . My experience can tell that conducting this exercise with several groups is that while the revised graphic that incorporates stakeholders ’ feedback , which is important to motive them and reinforce the problems they are working to solve . The shared insights are the valuable elements to reinforce the event mission and streamline the scheduling and to fulfill customer satisfaction . Moreover , I learnt that the graphic gives the diverse group of stakeholders a key point for discussion which allows them to share their points of view and develop insights into potential root causes of their problems . Perform an event risk
assessment as an early part of the event planning process , set time aside with event team to brainstorm what could happen to derail the event , cause a budget overrun ,
or to prevent you from delivering the expected results . Then figure out ways you can mitigate those risks . This exercise does n't take a long time , and it 's enormously helpful in understanding the weak links before the big day . They can quickly identify where they have included , or what they are missing ; it can allow a quick gain new insights . To conclude , I found that the shared insights and learning among different stakeholders is the most important issue to make improvement . To start the next
event , I would use the visualization activity to kick off the project . Apply the revised graphic with incorporating their combined comments to facilitate the event planning .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Visualization
Challenge & Selection Events can be dogged by cost overruns , poor scheduling and customer dissatisfaction due to a range of factors related to planning , communication and resource allocation . Failure to keep a track of changes to the scope of the event : as with most real - life scenarios , most events will have changes in plans and scope before the big day . Failure to keep a track of the smallest change can mean an out of control budget , or an impossible timeline . If anything can go wrong , it probably will ! Stuff happens at the last minute , leaving everybody surprised by it . Consequently , the event goes into a tailspin while the event planner tries to clean up a mess we had not anticipated .
The first tool I applied was the tool of Visualization , to have a well communication of event target , scope and mission among sub - working teams and supporting units before designing the timeline and job allocation . I always apply this approach with the core teams and stakeholders who have to understand and familiar with the event management and scope of works , so as to allocate the right resources , with the right skills . Application I have used power point with pervious event photos , diagram & sketch of situation to create visual scenarios of the problems or challenges may meet , and bring a set of
questions to discuss to allow a diverse group of stakeholders to learn from each other in the process of defining the scope , key components , and relationships
between components to consider when identifying ways for improvements . Then I will deliver with existing material available to understand the environment . The existing material may be floor plan , operational manual , system user guide , pervious review report or review of guest ’s feedback . Then I conduct sub - group meeting with each supporting units to ensure the working timeline and ultimate goal . If time allowed , I will apply the visualization tool mentioned by Angela Meyer , designer at week 1 to draw the diagram to capture our thinking to understand what the guests ( customers ) experience is like , and we would get much more detailed in the way that
we start to visualize . To improve the event coordination , it actually relies on different stakeholders in the field to be able to deliver the service to the guest . During the discussion , I will divide the stakeholders into groups of 4 - 6 participants each representing a different organization . Each group receives a poster - size copy of the straw man graphic that they can write on to make comments . I give them
few questions to answer , such as : “ what key elements are missing from the graphic ?
/ What would you change about the graphic to make the event more success ? ” I give them approximately 20 minutes to discuss the questions and mark up the graphic . Then I have each group report out , and then I record the common elements in the insights of each group with additional insights that come from the group discussion . After the session , I puzzle the ideas from the group discussion to the new insights , and proposed changes of the event planning that they agreed . Insight & Approach A straw man visualization is useful in ensuring that everyone involved has a tangible concept to work from . Otherwise , there is a risk that people are working with
different pieces of the whole , different perceptions , and different , unstated assumptions , as they continue to research and discuss aspects of the idea or solution . My experience can tell that conducting this exercise with several groups is that while the revised graphic that incorporates stakeholders ’ feedback , which is important to motive them and reinforce the problems they are working to solve . The shared insights are the valuable elements to reinforce the event mission and streamline the scheduling and to fulfill customer satisfaction . Moreover , I learnt that the graphic gives the diverse group of stakeholders a key point for discussion which allows them to share their points of view and develop insights into potential root causes of their problems . Perform an event risk
assessment as an early part of the event planning process , set time aside with event team to brainstorm what could happen to derail the event , cause a budget overrun ,
or to prevent you from delivering the expected results . Then figure out ways you can mitigate those risks . This exercise does n't take a long time , and it 's enormously helpful in understanding the weak links before the big day . They can quickly identify where they have included , or what they are missing ; it can allow a quick gain new insights . To conclude , I found that the shared insights and learning among different stakeholders is the most important issue to make improvement . To start the next
event , I would use the visualization activity to kick off the project . Apply the revised graphic with incorporating their combined comments to facilitate the event planning .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21148 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Jessica Riyad Challenge : A cosmetic pharmaceutical company has in hands a problem with taxes , for reduce tax they have to innovate their production line for a more green products and less trash generation in all the productive chain ( prime manufacturing to client use ) . To do so , they do n’t want to abandoned theirs current formulas and fabric structure . Value to say , this company has bigger online sales then in store . Its clients profile are young people , usually looking for smart products and less impact Selection : Our team choose Mind mapping tool so we could visualise all the steps in the productive chain and what are the possible points of changing . Application : Looking at each step of the process , and marking possible changes , with that we see all the process and the principals aspects of the impact in environment Isumes : looking for green seel companies , buying non toxic insumes ( would that change the formula ? ) Production : machines more ecological , less wast techniques Innovation : change packing for more ecological ( reuse plastic , non - plastic ) , change the transportation system for online shopping ( use only paper and no plastic bag in the delivery , aprimorate the system so the transport itself is more efficient ) Trash control : treatment of the disposal material , if possible , destiny to upcycling . Insight : After this big view we were able to see that , the more efficient changes in the company were insumes and innovation , they respect the currently need of the company , but still make a big impact in the final disposal created by the company . And as an additional it makes the brand greener for the shopper , because the packing change is something visible for them . Approach : Next I would like to add to this solution , so therefore , in the future would be needed the results for this acomplishment .
| EMAIL:
ID_NUM:
NAME_STUDENT: Jessica Riyad
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Jessica Riyad Challenge : A cosmetic pharmaceutical company has in hands a problem with taxes , for reduce tax they have to innovate their production line for a more green products and less trash generation in all the productive chain ( prime manufacturing to client use ) . To do so , they do n’t want to abandoned theirs current formulas and fabric structure . Value to say , this company has bigger online sales then in store . Its clients profile are young people , usually looking for smart products and less impact Selection : Our team choose Mind mapping tool so we could visualise all the steps in the productive chain and what are the possible points of changing . Application : Looking at each step of the process , and marking possible changes , with that we see all the process and the principals aspects of the impact in environment Isumes : looking for green seel companies , buying non toxic insumes ( would that change the formula ? ) Production : machines more ecological , less wast techniques Innovation : change packing for more ecological ( reuse plastic , non - plastic ) , change the transportation system for online shopping ( use only paper and no plastic bag in the delivery , aprimorate the system so the transport itself is more efficient ) Trash control : treatment of the disposal material , if possible , destiny to upcycling . Insight : After this big view we were able to see that , the more efficient changes in the company were insumes and innovation , they respect the currently need of the company , but still make a big impact in the final disposal created by the company . And as an additional it makes the brand greener for the shopper , because the packing change is something visible for them . Approach : Next I would like to add to this solution , so therefore , in the future would be needed the results for this acomplishment .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jessica Riyad"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 10044 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge & Selection
First tools challenge and selection for designing a project and discussion for preplaced design . It ’s increases public attraction help to develop focusing the subject . It helps to innovation new idea to hidden ideas . Sometime many organizations ca n’t explain their design thinking . But in this process Their ideas get rise . It helps designer to increase their innovation .
Application
Which application is need to solve their problems is decided to after challenge and selection and output designs is approval to their attention . Sometime they have won application to use their project . In this time designer need to time their application . Sometime needs paid application for do this project . Application not mandatory project helps to designer and he / she done this project fluently .
Insight & Approach
Finally project completing is so easy , and do with clear concept .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge & Selection
First tools challenge and selection for designing a project and discussion for preplaced design . It ’s increases public attraction help to develop focusing the subject . It helps to innovation new idea to hidden ideas . Sometime many organizations ca n’t explain their design thinking . But in this process Their ideas get rise . It helps designer to increase their innovation .
Application
Which application is need to solve their problems is decided to after challenge and selection and output designs is approval to their attention . Sometime they have won application to use their project . In this time designer need to time their application . Sometime needs paid application for do this project . Application not mandatory project helps to designer and he / she done this project fluently .
Insight & Approach
Finally project completing is so easy , and do with clear concept .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12294 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection As I am in the process of launching a new brand , I chose to use the Storytelling tool to explore ways in which I can introduce the idea and narrative behind my brand in a way that attracts potential customers and helps my company stand out . I am in the fine art and portraiture photography business , but we want to take this a step further and create a space that fosters artistic collaborations of all sorts . There are many photographers in my area , and in order for us to stand out , we want to take a different approach that is more community driven . To convey this properly through our messaging and branding , storytelling is essential . As we learned in module two , a good story creates a cause , which can ignite and unite people . That is exactly what we want to do with our brand and our space . I am using the Storytelling tool to craft the message that properly conveys our intention . Application Since our story is intended for our target audience , the first step we took was to list characteristics that our target audience shares . What type of customers do we want coming through our studio ? We are hoping to attract creatives and artists into our space , so our second challenge was to map out the needs and desires of creatives and artists in our city . As artists ourselves , we know the biggest challenge artists face is having the space to create . So opening up areas of our studio to allow others to come in and create is important to us . We also want to incorporate the works of other artists within our space , for display and also for sale where the artist receives 100 % of the profits . This reinforces our intention of creating a space that fosters collaboration for the benefit of all artists . Our story begins with the display of creative space ; where anyone can come to work and create . We shift the focus to our in - house gallery , where artistic work is displayed and sold , completely to the artist ’s benefit . Our website will include a section on “ what ’s on view ” as well as artist portfolios and interviews shot within our space . Insight & Approach Since I have learned that effective storytelling involves a cohesive message , I realized that all aspects of our branding must reinforce this message . This has allowed me to apply this tool to all aspects of our brand ; from social media to our website and the way we engage customers . What began as a simple idea of having other artists in our space has now transformed into a dedicated web - presence and community building events . This is extremely effective at appealing to our target audience since it appeals directly to their needs .
Since I have learned the benefits of branding through storytelling , I will consistently use this method for future projects . When you speak to people in a way they understand , you receive an overwhelmingly positive response in return .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection As I am in the process of launching a new brand , I chose to use the Storytelling tool to explore ways in which I can introduce the idea and narrative behind my brand in a way that attracts potential customers and helps my company stand out . I am in the fine art and portraiture photography business , but we want to take this a step further and create a space that fosters artistic collaborations of all sorts . There are many photographers in my area , and in order for us to stand out , we want to take a different approach that is more community driven . To convey this properly through our messaging and branding , storytelling is essential . As we learned in module two , a good story creates a cause , which can ignite and unite people . That is exactly what we want to do with our brand and our space . I am using the Storytelling tool to craft the message that properly conveys our intention . Application Since our story is intended for our target audience , the first step we took was to list characteristics that our target audience shares . What type of customers do we want coming through our studio ? We are hoping to attract creatives and artists into our space , so our second challenge was to map out the needs and desires of creatives and artists in our city . As artists ourselves , we know the biggest challenge artists face is having the space to create . So opening up areas of our studio to allow others to come in and create is important to us . We also want to incorporate the works of other artists within our space , for display and also for sale where the artist receives 100 % of the profits . This reinforces our intention of creating a space that fosters collaboration for the benefit of all artists . Our story begins with the display of creative space ; where anyone can come to work and create . We shift the focus to our in - house gallery , where artistic work is displayed and sold , completely to the artist ’s benefit . Our website will include a section on “ what ’s on view ” as well as artist portfolios and interviews shot within our space . Insight & Approach Since I have learned that effective storytelling involves a cohesive message , I realized that all aspects of our branding must reinforce this message . This has allowed me to apply this tool to all aspects of our brand ; from social media to our website and the way we engage customers . What began as a simple idea of having other artists in our space has now transformed into a dedicated web - presence and community building events . This is extremely effective at appealing to our target audience since it appeals directly to their needs .
Since I have learned the benefits of branding through storytelling , I will consistently use this method for future projects . When you speak to people in a way they understand , you receive an overwhelmingly positive response in return .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 14791 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Challenge :
In my innovation lab course my instructor has given my group ( consisting of 4 members ) project regarding car safety i.e. I have to design something regarding safety of car so as to prevent accidents on roads . So the challenge given to me was for passenger vehicles compact SUV ’s and hatchbacks in India . We have to complete this project in 3 weeks . So firstly we do mind - storming and come up with 5 ideas each and then out of those ideas we shortlist two ideas :
1 ) Car guard : In this we would use external cover that is detachable and can be placed on
during long routes . This was our primary plan as agreed by all team members .
2 ) Car sensors : This will tell that vehicle is approaching near you and will give you alert
to stop or reduce speed etc . This was our alternate plan .
So using this course we refer to all the tools and we were thinking which tool to use so as to ease our process .
Selection :
As we have only 3 weeks of time so we have to do the research , analyse the research , get insights from research , and track whether we are going in right direction or we were straying from right path . So we started our marketing research with the help of questionnaires and we gain insights from sample size of 80.After going through all tools we finally select mind - mapping as it 's used to look for insights that would lead to more creative solutions to our design challenge and would help to use insights to create the required design solutions .
Application :
First we thought to go with our selected car guard model but after research we found that people were concerned about their safety but not at cost of hampering beautification of their car , i.e they were not preferring to choose this as this spoils the image of their car as in India people love their car and specially in north car is the status symbol of the family . So we have to drop this plan and come to our alternate plan of car sensors . Here we used mind mapping tool as this tool help in getting real insights and help in figuring out which parameters were important or significant and what would be impact of small changes and what would be impact of change of plan etc .
Insights :
By using mind mapping tools our team found that first do n’t come to conclusion first and do n’t find your assumptions will be correct or liked by all and we should have a backup plan . It was good that we had a backup plan . Using it we also came to know that we have to build our design based on consumer ’s needs and perception not what according to what we think as the it is a fact that the thing which is according to us most useful to consumers might not actually be that useful to consumers .
So this helped us to use car sensors instead of car guard & also these do n’t hamper car ’s beautification and were widely easily accepted when asked for their views .
Approach :
As mentioned that our team has already gone through several design thinking activities / tools and prefer mind mapping at that moment of time as it suits perfectly . As already mentioned , our team needs insights to review from our research and this will help in future also . In future learner launch will also be a good tool and will help to select or reject idea at earlier stage and will be cost effective also .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Challenge :
In my innovation lab course my instructor has given my group ( consisting of 4 members ) project regarding car safety i.e. I have to design something regarding safety of car so as to prevent accidents on roads . So the challenge given to me was for passenger vehicles compact SUV ’s and hatchbacks in India . We have to complete this project in 3 weeks . So firstly we do mind - storming and come up with 5 ideas each and then out of those ideas we shortlist two ideas :
1 ) Car guard : In this we would use external cover that is detachable and can be placed on
during long routes . This was our primary plan as agreed by all team members .
2 ) Car sensors : This will tell that vehicle is approaching near you and will give you alert
to stop or reduce speed etc . This was our alternate plan .
So using this course we refer to all the tools and we were thinking which tool to use so as to ease our process .
Selection :
As we have only 3 weeks of time so we have to do the research , analyse the research , get insights from research , and track whether we are going in right direction or we were straying from right path . So we started our marketing research with the help of questionnaires and we gain insights from sample size of 80.After going through all tools we finally select mind - mapping as it 's used to look for insights that would lead to more creative solutions to our design challenge and would help to use insights to create the required design solutions .
Application :
First we thought to go with our selected car guard model but after research we found that people were concerned about their safety but not at cost of hampering beautification of their car , i.e they were not preferring to choose this as this spoils the image of their car as in India people love their car and specially in north car is the status symbol of the family . So we have to drop this plan and come to our alternate plan of car sensors . Here we used mind mapping tool as this tool help in getting real insights and help in figuring out which parameters were important or significant and what would be impact of small changes and what would be impact of change of plan etc .
Insights :
By using mind mapping tools our team found that first do n’t come to conclusion first and do n’t find your assumptions will be correct or liked by all and we should have a backup plan . It was good that we had a backup plan . Using it we also came to know that we have to build our design based on consumer ’s needs and perception not what according to what we think as the it is a fact that the thing which is according to us most useful to consumers might not actually be that useful to consumers .
So this helped us to use car sensors instead of car guard & also these do n’t hamper car ’s beautification and were widely easily accepted when asked for their views .
Approach :
As mentioned that our team has already gone through several design thinking activities / tools and prefer mind mapping at that moment of time as it suits perfectly . As already mentioned , our team needs insights to review from our research and this will help in future also . In future learner launch will also be a good tool and will help to select or reject idea at earlier stage and will be cost effective also .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18629 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization : Adding Colours to Thoughts
Challenge :
I am working in an NBFC which has its base in a Matured market , where competition is growing , and new players are mushrooming rapidly . Hence to retain & increase market share , Customer retention and New customer Acquisition are key parameters . This demands constant connects between work force and existing / potential customers . As I am part of Business development team , I must form strategies which can be easily understood by front line staff in simple manner for effective execution , and at the same time accepted by all levels of Hierarchy to support the drive . There is constant need to strategize Marketing Initiatives for the internal customers ( employees ) intended to go out in market visits frequently conducting various customer engagement programs . Our Front- line sales team is good combination which range from newly recruited interns to seasoned employees who have worked well over decades in the organization . The job of Middle level Managers is to be sync with Line Managers & their Teams and help them ( front line staff ) understand the Big Picture and what we can do to be relevant in changing Market .
Selection :
I have used visualization in most part of my career in one way or the other to convey my idea or thought in presentable manner to team I am working with . Simple drawing a sketch on white board or collage made by pictures in power point ( example Shared below ) , using tools available which can prove to be lot more relatable and draw attention . One must know your audience and the message that you want to convey through visualization . Visualization also support the Idea to be seen in the way which it is thought to be seen .
Application :
We strategize and plan for next quarter by the end of each quarter basis to the performance and design strategy which would provide the front line teams Action points for execution . As part of strategy building , we had decided to do an extensive Market Combing Activity and Survey across all Branch units in the zone to get new insights and data base for customer prospecting in last Quarter of FY . The basic idea was not a new one and so , we have given additional value in Design of Activity to be presented in entirely different light . This needed to be introduced to front line teams for effective results . We brainstormed within our team and listed out objectives , Methods , Type of data sourcing , Frequency & Names for this campaign/ Activity . The finetuned points which was agreed by team was selected and then I started working on the designing the Project based on inputs from core team . We needed a Poster which displays all planned objectives as well as be motivating to the individuals as well as teams . This Project was coined as – “ Reach out – To stand out ” and came out with below given poster for launching it across all business units . This Initiative was quite successful and was well driven across by all Line Managers and Teams which also resulted to provided incremental business volumes and new customer increment .
Example :
Insight :
The above - mentioned design was done When I did n’t have clear understanding of visualization and its applications myself but used it as an tool to convey my thoughts and ideas . Now when I have gone through Design thinking Process and understand how Visualization tool can be effectively used in every step for example- Journey mapping , brainstorming and Learning launches .
One can use visualization to bridge the Gap in minds of those listening or participating in Design Process and bring them closer to the essence which was envisioned by creator of Idea . A Good Visual can get people to open up and discuss their thought more freely than some Quotes on the Board . While interacting with our Front line Managers on taking their feedback on above activity , we got to learn they were able to relate to objectives and iterated on process as well just by looking at the poster created .
Approach :
As I have listened to many experts during the course about one can practise visualization and get better with it . That ’s what I will look to do in my personal as well as professional life . We can draw a picture of almost any thread that germinates in our mind and it can developed into full fledged Design by doing thoughtful discussion on it and following pattern as prescribed in Design Thinking process .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization : Adding Colours to Thoughts
Challenge :
I am working in an NBFC which has its base in a Matured market , where competition is growing , and new players are mushrooming rapidly . Hence to retain & increase market share , Customer retention and New customer Acquisition are key parameters . This demands constant connects between work force and existing / potential customers . As I am part of Business development team , I must form strategies which can be easily understood by front line staff in simple manner for effective execution , and at the same time accepted by all levels of Hierarchy to support the drive . There is constant need to strategize Marketing Initiatives for the internal customers ( employees ) intended to go out in market visits frequently conducting various customer engagement programs . Our Front- line sales team is good combination which range from newly recruited interns to seasoned employees who have worked well over decades in the organization . The job of Middle level Managers is to be sync with Line Managers & their Teams and help them ( front line staff ) understand the Big Picture and what we can do to be relevant in changing Market .
Selection :
I have used visualization in most part of my career in one way or the other to convey my idea or thought in presentable manner to team I am working with . Simple drawing a sketch on white board or collage made by pictures in power point ( example Shared below ) , using tools available which can prove to be lot more relatable and draw attention . One must know your audience and the message that you want to convey through visualization . Visualization also support the Idea to be seen in the way which it is thought to be seen .
Application :
We strategize and plan for next quarter by the end of each quarter basis to the performance and design strategy which would provide the front line teams Action points for execution . As part of strategy building , we had decided to do an extensive Market Combing Activity and Survey across all Branch units in the zone to get new insights and data base for customer prospecting in last Quarter of FY . The basic idea was not a new one and so , we have given additional value in Design of Activity to be presented in entirely different light . This needed to be introduced to front line teams for effective results . We brainstormed within our team and listed out objectives , Methods , Type of data sourcing , Frequency & Names for this campaign/ Activity . The finetuned points which was agreed by team was selected and then I started working on the designing the Project based on inputs from core team . We needed a Poster which displays all planned objectives as well as be motivating to the individuals as well as teams . This Project was coined as – “ Reach out – To stand out ” and came out with below given poster for launching it across all business units . This Initiative was quite successful and was well driven across by all Line Managers and Teams which also resulted to provided incremental business volumes and new customer increment .
Example :
Insight :
The above - mentioned design was done When I did n’t have clear understanding of visualization and its applications myself but used it as an tool to convey my thoughts and ideas . Now when I have gone through Design thinking Process and understand how Visualization tool can be effectively used in every step for example- Journey mapping , brainstorming and Learning launches .
One can use visualization to bridge the Gap in minds of those listening or participating in Design Process and bring them closer to the essence which was envisioned by creator of Idea . A Good Visual can get people to open up and discuss their thought more freely than some Quotes on the Board . While interacting with our Front line Managers on taking their feedback on above activity , we got to learn they were able to relate to objectives and iterated on process as well just by looking at the poster created .
Approach :
As I have listened to many experts during the course about one can practise visualization and get better with it . That ’s what I will look to do in my personal as well as professional life . We can draw a picture of almost any thread that germinates in our mind and it can developed into full fledged Design by doing thoughtful discussion on it and following pattern as prescribed in Design Thinking process .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20555 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Final Assignment
University of Virginia 's Darden School of
Business Coursera Course : Design Thinking
for Innovation
By : Ahmed Salem
FinTech Consultant and Trainer
tps://www.facebook.com/bclark
https://www.youtube.com/channel/UC1ElAcppeuhfet nYZqnhEXw
Ahmed Salem Reflection - Learning Launch
Challenge
I am a Management , Banking Trainer and Consultant , I provide and deliver training and on the job training in different banking domains beside I deliver sessions about Financial technology . I seek to develop my training tools and the ways of providing training and shift it from offline- training to online training . I decided to make this shift because of the covid-19 pandemic which make me to rethink and try to design a new way of providing training especially for me about the future of the training industry and the new normal that will occur in the coming months .
Selection
I decided to use the learning launch tool because I have the idea of launching my training courses online in a platform , beside short educational videos on my YouTube channel
Application
I have started uploading short educational videos on my YouTube channel and my audience is very satisfied and eager to know more
Insight
By applying the learning launch tool , my assumption and I is very sure that my trainees and my audience will be excited and satisfied
Approach
I have tested providing online training by making short educational videos on my
and my
; the feedback from the audience was
very compelling , and they want to hear from me more and more
| EMAIL:
ID_NUM:
NAME_STUDENT: Ahmed Salem, Ahmed Salem
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL: tps://www.facebook.com/bclark, https://www.youtube.com/channel/UC1ElAcppeuhfet nYZqnhEXw
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Final Assignment
University of Virginia 's Darden School of
Business Coursera Course : Design Thinking
for Innovation
By : Ahmed Salem
FinTech Consultant and Trainer
tps://www.facebook.com/bclark
https://www.youtube.com/channel/UC1ElAcppeuhfet nYZqnhEXw
Ahmed Salem Reflection - Learning Launch
Challenge
I am a Management , Banking Trainer and Consultant , I provide and deliver training and on the job training in different banking domains beside I deliver sessions about Financial technology . I seek to develop my training tools and the ways of providing training and shift it from offline- training to online training . I decided to make this shift because of the covid-19 pandemic which make me to rethink and try to design a new way of providing training especially for me about the future of the training industry and the new normal that will occur in the coming months .
Selection
I decided to use the learning launch tool because I have the idea of launching my training courses online in a platform , beside short educational videos on my YouTube channel
Application
I have started uploading short educational videos on my YouTube channel and my audience is very satisfied and eager to know more
Insight
By applying the learning launch tool , my assumption and I is very sure that my trainees and my audience will be excited and satisfied
Approach
I have tested providing online training by making short educational videos on my
and my
; the feedback from the audience was
very compelling , and they want to hear from me more and more
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Ahmed Salem",
"Ahmed Salem"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [
"tps://www.facebook.com/bclark",
"https://www.youtube.com/channel/UC1ElAcppeuhfet nYZqnhEXw"
],
"USERNAME": []
} | 3202 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | MODULE 2 – STORY TELLING
Challenge & Selection Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " butnow I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: MODULE 2 – STORY TELLING
Challenge & Selection Storytelling is a great tool that I use all the time . I work with vulnerable populations , developmentally disabled individuals , senior citizens , and economically disadvantaged people . Many of these people deal with oppression and dysfunction in every aspect of their lives , they need to be empowered and inspiration is a path to empowerment . I spend a lot of time “ opening people up ” and finding ways to inspire them to improve their circumstances . When I work with seniors , we share stories for different reasons . Often they 're lonely and are so happy to share stories of their lives with me to connect and they find meaning in sharing these experiences as a form of teaching and/or legacy , in a sense . With my developmentally disabled clients I share stories of my life in order to help them visualize a state of independence , I use their feedback against the context of my story to ascertain their goals , and sometimes we use stories to better understand their interests and thought processes . I use this information to develop different strategies to try and find a way that works for them to gain more independence in the areas they find lacking in their lives . Application I have a story about using storytelling . In discussing policy changes with a social service agency , I was trying to explain to them the benefits of taking a more client focused approach , among other things , and in particular , of recognizing each person as a unique being , and addressing their individual needs first and foremost . The agency was in the grip of a “ compliance culture ” and its clients were failing in this non - empathetic , rigid structure . I was also explaining how sometimes addressing the needs of one individual can impact everyone for the better , even if it seems extreme or out of the ordinary . I told a story about when I ran an emergency shelter after a natural disaster . Everyone was doing really well except for one woman whose stress was making her very emotionally volatile . I could tell she needed attention ; in my mind I decided she would be “ Princess for an hour . ” I made her a cup of coffee and sat down with her and let her talk . It turned out that her mother , who was with her , had survived a brain aneurysm and she was terrified that she would fall or that some other crisis would befall her during this disaster while in the shelter . Insight & Approach Well , wow , that was an eye - opener . Her mother was a calm presence and doing very well . Clearly it was time for me to open up with my story . I told her how scary it was when my father had his brain aneurysm in front of me and how I had to get him to the hospital and how difficult and scary that all was . I shared how he recovered well , and then tied us together , by noting how she and I both have parents who survived brain aneurysms . This worked really well . She really needed individual attention for that brief time , and she ended up with that and a true support . She calmed down , her mother , who had become worried about her , calmed down , and everyone around them calmed down . Peace reigned again in our little shelter . So I told this story to the agency , and I think it had a big impact on people there . The policies are being reevaluated and the caseworkers are going through new training . Sometimes a little story can do a lot of good . This course made me see this as a tool in a new way . When I 've done it before it was really " ad hoc , " butnow I can prepare ahead and think of stories that will assist me in presenting my ideas and best illuminate them . I have a design background , but I ended up as an entrepreneur in business . I had no idea this would ever be considered an asset , but I am so very grateful that it is !
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 20312 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | USING VISUALISATION TO CAPTURE STUDENT RESPONSES
CHALLENGE
The challenge is capturing student experience of online teaching in order to inform our thinking about blended ( physical and remote ) learning for the Autumn term . Due to the pandemic , my University ( based in the UK ) has rushed to put all teaching on line and generally done a reasonable job considering the very limited preparation time . However , I wanted to capture information from students about how they managed the new asynchronous learning over the 5 week period after Easter ( where they could meet for virtual live sessions as well as carry on working in blog and forum environments ) . Autumn will demand a mix of remote and physical teaching as we will continue social distancing measures . Rather than impose on the students our view of blended learning – I want to take a much more co - creation approach by understanding their experience . This challenge suited design thinking as it was human focused and was trying to capture an understanding of things that were uncertain , difficult to pin down and about which there was little previous data ( specifically from our students on this mode of teaching ) ; and I wanted to explore in order to find places of agreement .
SELECTION
I chose visualisation as a method as it is a great way to capture a variety of responses and see if I could spot patterns from the information . By opening up a creative area of the brain to address a problem and moving away from text and language by using visual imagery ( in various forms from drawings to photos ) it allows for new ways of looking at an issue . Using visualisation was helpful in particular as it could be undertaken with a limited time frame as it could be a quick response . It also was something I could plan for students to do it remotely and individually . I also wanted to move students into a new arena to illustrate their thinking as I felt if they had been talking they might just start complaining about remote teaching – which was an understandable reaction to the crisis but I wanted to move them on from that and be more open minded to opportunity ; this way I could get some really useful views from them and understand how they actually found working in this way . As Angela Myer suggests , visualisation can be used in many ways , and there may be different approaches at different stages in the process . I was at the beginning of the design thinking process , getting a better understanding of ‘ what is ’ in order to be ready to generate ideas for the next stage . As Angela Myer says through visualisation ‘ the more likely you are to achieve a sense of agreement and consensus with people ’ and ‘ the more you are likely to draw out conversation ’ , both of these things were very much my aims for using visualisation .
APPLICATION
The students had initially been presented with a rough diagram of how a weekly pattern of teaching might look : there were various elements students had to engage in during a given week – eg independent targets for their assessments , discussions on specific weekly tasks in an online forum , preparing the activities for lessons , online meetings etc . This gave them some weekly structure to be thinking about as we were teaching . At the end of the five weeks I gave them a task to draw out their own view of their pattern of working through the week – at least in its ideal form . I called this their weekly working rhythm to see if they could visualise how their weekly pattern of learning would work . I reassured them brilliant design skills were not required – just hand drawn roughs they could scan / photograph and send me . They could draw it out in any way they wanted : for example
using icons ( eg logos for attending lectures , or blog writing , or reading ) , or stick people to indicate numbers of people , or bars and lines perhaps to indicated contact time vs independent time flowing through the week , or drawing different locations to represent different activities . It was a reasonable application of the tool and was effective as I got 22 different visual representation of learning rhythms over a week . The students really engaged with the process .
INSIGHT
Once these came in I was able to analyse them to look for the following things to identify insights : what patterns emerged in terms of their weekly structures that they all did , what things seemed to get mentioned more , what sort of deadlines they seemed to set for themselves , how they balanced out their week of academic working . All this was part of my process to identify insights . I could see for instance that there was not a great emphasis on discussion forums ( some raised them some did n’t ) and so I would need to think more carefully about how to engage them in those , or if indeed the students wanted them at all . As a way to capture information from students in terms of it as a visual process , it was really helpful for seeing things from different angles .
Overall visualisation gave me a huge amount of information from many individuals in one very quick way ( quick for them to do and give me , and quick also for me to analyse ) . The creativity that emerged was a wonderful side benefit too . What I particularly felt in terms of the design thinking process was that this was only the very first step in a much bigger process – just as outlined by the course in terms of the stages . Even within that stage of ‘ what is ’ I think I can do more to draw out more understanding of the student ’s working week . I see that further discussions with them could segue into the ‘ what if ’ stage too as I could see them suggesting some ideas as discussions continue ; so , design thinking is a more seamless process I think in that sense .
APPROACH
I would definitely use this approach again for all sorts of feedback stages . I could brief it in a bit differently – and open it up a bit more to capture different ideas ; this was quite specific and visualisation can work well if it is very open ended . I would draw it into a more comprehensive approach to researching the ‘ what is ’ . I also could add in something that makes them provide their opinion a bit more in order to see what they would like in blended learning as much as what they are doing now . I might need to tell them more about why visualisation can work in order to get them to engage more fully ( particularly those who were a bit reluctant to participate – whose views it may be even more important to access as they may be less engaged ) . I want to build on this now to have a discussion with them about what emerged from the visualisation to see if we could come up with an ideal blended learning pattern .
There was an additional benefit which I had hoped would emerge . It allowed me to see how what teaching worked in a digital environment but also empowered the students to feel engaged in the teaching and learning process , and feel part of the course ; they could see what the benefits were through their own reflections so they could be maybe more positive about the experience and ultimately I felt we engaged in a great stage in co - curriculum design between us ,
In terms of final reflection on my own learning , by really thinking through the opportunities this tool could provide I realised how powerful it could be . From the immense teaching challenges we have just undergone I think I do approach this with a learning mindset ( doing this course has been an important part of this for me ) and I hope I have a reasonable repertoire ( having done different sorts of things before I came into academia in different sorts of publishing businesses ) . These are central tenets to being open minded about opportunity as I employ design thinking approaches to understand student experience and work on new approaches to teaching for the Autumn .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: USING VISUALISATION TO CAPTURE STUDENT RESPONSES
CHALLENGE
The challenge is capturing student experience of online teaching in order to inform our thinking about blended ( physical and remote ) learning for the Autumn term . Due to the pandemic , my University ( based in the UK ) has rushed to put all teaching on line and generally done a reasonable job considering the very limited preparation time . However , I wanted to capture information from students about how they managed the new asynchronous learning over the 5 week period after Easter ( where they could meet for virtual live sessions as well as carry on working in blog and forum environments ) . Autumn will demand a mix of remote and physical teaching as we will continue social distancing measures . Rather than impose on the students our view of blended learning – I want to take a much more co - creation approach by understanding their experience . This challenge suited design thinking as it was human focused and was trying to capture an understanding of things that were uncertain , difficult to pin down and about which there was little previous data ( specifically from our students on this mode of teaching ) ; and I wanted to explore in order to find places of agreement .
SELECTION
I chose visualisation as a method as it is a great way to capture a variety of responses and see if I could spot patterns from the information . By opening up a creative area of the brain to address a problem and moving away from text and language by using visual imagery ( in various forms from drawings to photos ) it allows for new ways of looking at an issue . Using visualisation was helpful in particular as it could be undertaken with a limited time frame as it could be a quick response . It also was something I could plan for students to do it remotely and individually . I also wanted to move students into a new arena to illustrate their thinking as I felt if they had been talking they might just start complaining about remote teaching – which was an understandable reaction to the crisis but I wanted to move them on from that and be more open minded to opportunity ; this way I could get some really useful views from them and understand how they actually found working in this way . As Angela Myer suggests , visualisation can be used in many ways , and there may be different approaches at different stages in the process . I was at the beginning of the design thinking process , getting a better understanding of ‘ what is ’ in order to be ready to generate ideas for the next stage . As Angela Myer says through visualisation ‘ the more likely you are to achieve a sense of agreement and consensus with people ’ and ‘ the more you are likely to draw out conversation ’ , both of these things were very much my aims for using visualisation .
APPLICATION
The students had initially been presented with a rough diagram of how a weekly pattern of teaching might look : there were various elements students had to engage in during a given week – eg independent targets for their assessments , discussions on specific weekly tasks in an online forum , preparing the activities for lessons , online meetings etc . This gave them some weekly structure to be thinking about as we were teaching . At the end of the five weeks I gave them a task to draw out their own view of their pattern of working through the week – at least in its ideal form . I called this their weekly working rhythm to see if they could visualise how their weekly pattern of learning would work . I reassured them brilliant design skills were not required – just hand drawn roughs they could scan / photograph and send me . They could draw it out in any way they wanted : for example
using icons ( eg logos for attending lectures , or blog writing , or reading ) , or stick people to indicate numbers of people , or bars and lines perhaps to indicated contact time vs independent time flowing through the week , or drawing different locations to represent different activities . It was a reasonable application of the tool and was effective as I got 22 different visual representation of learning rhythms over a week . The students really engaged with the process .
INSIGHT
Once these came in I was able to analyse them to look for the following things to identify insights : what patterns emerged in terms of their weekly structures that they all did , what things seemed to get mentioned more , what sort of deadlines they seemed to set for themselves , how they balanced out their week of academic working . All this was part of my process to identify insights . I could see for instance that there was not a great emphasis on discussion forums ( some raised them some did n’t ) and so I would need to think more carefully about how to engage them in those , or if indeed the students wanted them at all . As a way to capture information from students in terms of it as a visual process , it was really helpful for seeing things from different angles .
Overall visualisation gave me a huge amount of information from many individuals in one very quick way ( quick for them to do and give me , and quick also for me to analyse ) . The creativity that emerged was a wonderful side benefit too . What I particularly felt in terms of the design thinking process was that this was only the very first step in a much bigger process – just as outlined by the course in terms of the stages . Even within that stage of ‘ what is ’ I think I can do more to draw out more understanding of the student ’s working week . I see that further discussions with them could segue into the ‘ what if ’ stage too as I could see them suggesting some ideas as discussions continue ; so , design thinking is a more seamless process I think in that sense .
APPROACH
I would definitely use this approach again for all sorts of feedback stages . I could brief it in a bit differently – and open it up a bit more to capture different ideas ; this was quite specific and visualisation can work well if it is very open ended . I would draw it into a more comprehensive approach to researching the ‘ what is ’ . I also could add in something that makes them provide their opinion a bit more in order to see what they would like in blended learning as much as what they are doing now . I might need to tell them more about why visualisation can work in order to get them to engage more fully ( particularly those who were a bit reluctant to participate – whose views it may be even more important to access as they may be less engaged ) . I want to build on this now to have a discussion with them about what emerged from the visualisation to see if we could come up with an ideal blended learning pattern .
There was an additional benefit which I had hoped would emerge . It allowed me to see how what teaching worked in a digital environment but also empowered the students to feel engaged in the teaching and learning process , and feel part of the course ; they could see what the benefits were through their own reflections so they could be maybe more positive about the experience and ultimately I felt we engaged in a great stage in co - curriculum design between us ,
In terms of final reflection on my own learning , by really thinking through the opportunities this tool could provide I realised how powerful it could be . From the immense teaching challenges we have just undergone I think I do approach this with a learning mindset ( doing this course has been an important part of this for me ) and I hope I have a reasonable repertoire ( having done different sorts of things before I came into academia in different sorts of publishing businesses ) . These are central tenets to being open minded about opportunity as I employ design thinking approaches to understand student experience and work on new approaches to teaching for the Autumn .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12084 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION - STORYTELLING Challenge I am a program director of “ Center for Design Thinking and Innovation in Education ” of Puerto Rico . Besides me , our program consist of another 10 coworkers and together our goal is to improve education in the now - day sistem by applying Design Thinking in the regular basis . As we were all recently graduated from high school and had no experience teaching or working with a program as well , our biggest challenge was how we will make that happen . This includes making everyone in our surrounding comfortable with the way we implement this new method in an old way of teaching . Not only the teachers but the whole system in the department of education were used to keep following strategies that does n’t give results in the students academic and personal growth . As they ’re all professionals , older than the whole team ( because we are all 18 ) was very hard for us to expand the program in other schools because not all teachers were okay with us trying to change their whole way of teaching . Selection For this challenge the tool that worked best for me was Storytelling ( Put the human beings and their experience front and center . Take the listener along on their journey ) . As we were seeking to expand the program we needed them all by our side . By this I mean we needed to make sure everyone was comfortable and familiar with the process . Without teachers , directors , and the department of education , our work would never achieve the desired results . So as part of having a Design Thinking mindset as our main and primary strategy , in this part we step out of our shoes because the most relevant and important thing to keep in mind was how they feel about it and why we were not receiving good feedbacks from some of the teachers . As a Andre Martin said “ it may not connect to you , it may not always make sense to you , it ’s not using words you might be familiar with but it ’s thing your audience understands and your audience knows ” . Application We started the process by seating with teachers first . Some of them were complaining about lack of time for trainings , lack of materials , or others . Each day at lunch time we were ready to split the group to make sure we would listen to teachers at their free time at schools . We all knew that most of the time they used to talk about work at lunch . We took advantage of this opportunity to listen to them and see how this new method affects their regular environment at
their classrooms . This way we can make sure that successfully we improve our way to implement the program so everyone can be part of the progress and change without having problems . We slowly made them part of team meetings and team gets - together after school so this way we could interact with them more and not only we learn about them but they would know from all of us too . Every time we were reunited we tackled the storytelling tragedy by asking them from their personal experiences and life in general . After analyzing them all we met as a team so we could discuss how we were going to make it work for them . Insights and Approach I learned from this tool the importance of being empathetic and how listen to others its beneficial not only for them but for making big steps in order to succeed . Some of the insights actually make me realize why empathy it ’s the first step in design thinking process and its because in order to create solid solutions you need to know your audience , how they think , how they work , how they feel and why they do what they do . I would say that using another tool like mind mapping with story telling would even help us more because of the way both of them concentrates in human thinking .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION - STORYTELLING Challenge I am a program director of “ Center for Design Thinking and Innovation in Education ” of Puerto Rico . Besides me , our program consist of another 10 coworkers and together our goal is to improve education in the now - day sistem by applying Design Thinking in the regular basis . As we were all recently graduated from high school and had no experience teaching or working with a program as well , our biggest challenge was how we will make that happen . This includes making everyone in our surrounding comfortable with the way we implement this new method in an old way of teaching . Not only the teachers but the whole system in the department of education were used to keep following strategies that does n’t give results in the students academic and personal growth . As they ’re all professionals , older than the whole team ( because we are all 18 ) was very hard for us to expand the program in other schools because not all teachers were okay with us trying to change their whole way of teaching . Selection For this challenge the tool that worked best for me was Storytelling ( Put the human beings and their experience front and center . Take the listener along on their journey ) . As we were seeking to expand the program we needed them all by our side . By this I mean we needed to make sure everyone was comfortable and familiar with the process . Without teachers , directors , and the department of education , our work would never achieve the desired results . So as part of having a Design Thinking mindset as our main and primary strategy , in this part we step out of our shoes because the most relevant and important thing to keep in mind was how they feel about it and why we were not receiving good feedbacks from some of the teachers . As a Andre Martin said “ it may not connect to you , it may not always make sense to you , it ’s not using words you might be familiar with but it ’s thing your audience understands and your audience knows ” . Application We started the process by seating with teachers first . Some of them were complaining about lack of time for trainings , lack of materials , or others . Each day at lunch time we were ready to split the group to make sure we would listen to teachers at their free time at schools . We all knew that most of the time they used to talk about work at lunch . We took advantage of this opportunity to listen to them and see how this new method affects their regular environment at
their classrooms . This way we can make sure that successfully we improve our way to implement the program so everyone can be part of the progress and change without having problems . We slowly made them part of team meetings and team gets - together after school so this way we could interact with them more and not only we learn about them but they would know from all of us too . Every time we were reunited we tackled the storytelling tragedy by asking them from their personal experiences and life in general . After analyzing them all we met as a team so we could discuss how we were going to make it work for them . Insights and Approach I learned from this tool the importance of being empathetic and how listen to others its beneficial not only for them but for making big steps in order to succeed . Some of the insights actually make me realize why empathy it ’s the first step in design thinking process and its because in order to create solid solutions you need to know your audience , how they think , how they work , how they feel and why they do what they do . I would say that using another tool like mind mapping with story telling would even help us more because of the way both of them concentrates in human thinking .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 18932 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Learning Launch
Challenge
I am part of a strategy and innovation pod driving transformations that impact our business . The project was for recruitment process reengineering by focussing on the candidate application , selection and interview process and finding automation opportunities . Certain businesses within the organization were struggling to fill open positions on time and this was impacting our ability to meet contracted service levels with our clients . As a starting point we understood that we needed to improve experience during the hiring process for key stakeholders in the process i.e. the candidates and recruiters during the interview process . The project scope included revisiting the recruitment process and understanding the journey for the candidate and the recruiter .
Our main focus was to build empathy with the candidate and recruiter to understand their challenges and in order to fulfil their needs . We also focused on the emotional experience of the candidate as an individual and prioritized it over all other stakeholders .
Selection
We had attempted several changes related to hiring process and automation in HGS businesses successfully and implemented some of the best practices in the problematic businesses . We decided to try the learning launch tool to test some of the best practices and help understand what works for the struggling businesses . The idea was to validate our best practices to see if it improved stakeholder experience and eventually helped fill open positions on time .
Application
We demonstrated to the business leaders the solutions ( process and system ) that were implemented successfully . We then discussed through workshops to tweak the process and system to the struggling businesses . Based on what was agreed , we created a system that was though very close to the model that was implemented successfully but also customized to meet specific needs . The new system was implemented in a ‘ Controlled Live Launch ’ where applicants from one source ( Career portal ) experienced the new system . All other ‘ Sources ’ like employee referral , job portals were left to continue in their existing system .
All applicants from the Career Portal and recruiters handling those applications experienced our new process . We ran the ‘ Controlled Live ’ environment from Nov 2010 to Jan 2011 . Feedback from both stakeholders were continuously gathered and summarized . Minor tweaks / changes were introduced based on feedback received based on priority accorded to what impacted the candidate experience . This approach not only reduced the implementation cycle time , but also allowed us to test and learn most successful approach in new system roll out .
Insight
Several critical changes like reduction of data entry during application , content of emails sent to candidates , simplification and flexibility in the interview scheduling process had a significant and positive impact on the candidate experience and reduction in manual activities ( which was causing delays ) for the recruiter . We compared feedback from before and after and also across other channels , there was a unanimous preference and higher NPS ( net promoter score ) for the new process . Insights on what candidates do n’t want to spend time doing and using recruiter ’s hours towards more interaction related activities and lesser time spent on coordination and administrative tasks .
Learning launch will work where there is a diverse user group to identify the key goals or objectives and challenges faced by the users before implementing a system to solve it .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Learning Launch
Challenge
I am part of a strategy and innovation pod driving transformations that impact our business . The project was for recruitment process reengineering by focussing on the candidate application , selection and interview process and finding automation opportunities . Certain businesses within the organization were struggling to fill open positions on time and this was impacting our ability to meet contracted service levels with our clients . As a starting point we understood that we needed to improve experience during the hiring process for key stakeholders in the process i.e. the candidates and recruiters during the interview process . The project scope included revisiting the recruitment process and understanding the journey for the candidate and the recruiter .
Our main focus was to build empathy with the candidate and recruiter to understand their challenges and in order to fulfil their needs . We also focused on the emotional experience of the candidate as an individual and prioritized it over all other stakeholders .
Selection
We had attempted several changes related to hiring process and automation in HGS businesses successfully and implemented some of the best practices in the problematic businesses . We decided to try the learning launch tool to test some of the best practices and help understand what works for the struggling businesses . The idea was to validate our best practices to see if it improved stakeholder experience and eventually helped fill open positions on time .
Application
We demonstrated to the business leaders the solutions ( process and system ) that were implemented successfully . We then discussed through workshops to tweak the process and system to the struggling businesses . Based on what was agreed , we created a system that was though very close to the model that was implemented successfully but also customized to meet specific needs . The new system was implemented in a ‘ Controlled Live Launch ’ where applicants from one source ( Career portal ) experienced the new system . All other ‘ Sources ’ like employee referral , job portals were left to continue in their existing system .
All applicants from the Career Portal and recruiters handling those applications experienced our new process . We ran the ‘ Controlled Live ’ environment from Nov 2010 to Jan 2011 . Feedback from both stakeholders were continuously gathered and summarized . Minor tweaks / changes were introduced based on feedback received based on priority accorded to what impacted the candidate experience . This approach not only reduced the implementation cycle time , but also allowed us to test and learn most successful approach in new system roll out .
Insight
Several critical changes like reduction of data entry during application , content of emails sent to candidates , simplification and flexibility in the interview scheduling process had a significant and positive impact on the candidate experience and reduction in manual activities ( which was causing delays ) for the recruiter . We compared feedback from before and after and also across other channels , there was a unanimous preference and higher NPS ( net promoter score ) for the new process . Insights on what candidates do n’t want to spend time doing and using recruiter ’s hours towards more interaction related activities and lesser time spent on coordination and administrative tasks .
Learning launch will work where there is a diverse user group to identify the key goals or objectives and challenges faced by the users before implementing a system to solve it .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13204 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | REFLECTION – LEARNING LAUNCH
Challenge
I want to develop handmade art marketplace like ETSY or FOLKSY where artists can sell their art online and buyers can buy online . Business model is based on transactions fees . Currently in my country there is n’t any similar art marketplace like ETSY or FOLKSY so I treat this as opportunity . But my challenge is that I do n’t have any proof that this business idea would work so I need to test this business idea before investing a lot of money and my personal time . The project scope is to test hypothesis “ Art lovers ( buyers ) currently do n’t have online marketplace to buy different art conveniently at one place so my platform would fill their need better than art exhibitions ” . Project teams consists of me and my brother . The project should not exceed more than 30 days .
Selection
In order to prove or disprove my hypotheses we chose learning launch tool regarding the nature of our challenge and necessity to get maximum confidence about our business idea . We believe that learning launch will give the most truth about our assumptions ’ .
Application
We decompose our hypothesis to assumptions by making a long list of assumptions regarding customer , execution , defensibility and scalability . Secondly we ranked assumptions and found out that there are 2 most critical assumptions and they are both from customer side .
Key Assumptions Who How – Tests type Timeframe Cost
There are enough art lovers ( buyers ) who are willing to buy handmade art online
Me Survey 2 weeks 0 $
Artists are willing to sell their items through our marketplace
Me
Launch pilot marketplace platform
2 weeks 0 $
For our first learning launch , we focused to understand customers ’ behavior by testing first assumption “ There are enough art lovers ( buyers ) who are willing to buy handmade art online ” . We chose online survey as test type for first assumption . In survey we asked questions to understand in general whether people buy handmade art online and if yes how often they do this . We also wanted to understand the purpose of purchase whether it was a gift for someone or was bought for a personal reason . Finally we wanted to understand customers profile and their preferences by art categories . First learning launch took 2 weeks by getting 150 respondents answers . The final result of this first learning launch was to get data about people who are buying art online and make a clear profile of customer who buy art online .
For the second learning launch , we focused to practically test second assumption “ Artists are willing to sell their items through our marketplace ” . We chose to launch pilot marketplace by renting free trial marketplace platform as test type for second assumption . After opening our art marketplace , we started to contact possible handmade artists and invite them for free to open their account at our platform and list unlimited quantity of items for sale . Second learning launch took 2 weeks by contacting over 100 artists from different art categories including paintings , jewelry , glass art , sculpture , wood art and etc . The final result of this second learning launch was to get data about artists who decided to join our art marketplace .
Insight
For the first assumption to be proved we created acceptance criteria “ Not less than 50 % or respondents buy art online ” . Sadly to say that results from more 150 respondents indicate that only around 20 % of respondents currently buy art online which means that first assumption at current stage was not true . The other 80 % of respondents are not buying online simply because they just simply does not have that need . The results surprised us and led us to conclusion that currently market size for our business idea is too small is we focus only in our country .
For the second assumption to be proved we created acceptance criteria “ Not less than 30 % of contacted artists would join our marketplace as sellers ” . The results indicates that 40 % of artists joined our marketplace with the next week . We make conclusion that second assumption was true .
To summarize our results at current stage we needed to disprove our hypothesis that art lovers ( buyers ) currently do n’t have online marketplace to buy different art conveniently at one place so my platform would fill their need better than art exhibitions . Within 4 weeks and 2 learning launches we got invaluable with no cost lessons about our possible customers .
We are not giving up with first learning launches and planning to take different type of tests for our first assumption which turned out to be wrong .
Approach
Given the insights our learning launches provided for us we can confirm that it was suitable tool deal with our challenge . The biggest benefit of learning launch tool was that this tool helped to develop key clear assumptions about customers and practically test these assumptions in market . Regarding our nature of challenge to understand whether will be demand for our art marketplace , neither storytelling nor visualization would have provided as much data as learning launch to move forward with our business idea .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: REFLECTION – LEARNING LAUNCH
Challenge
I want to develop handmade art marketplace like ETSY or FOLKSY where artists can sell their art online and buyers can buy online . Business model is based on transactions fees . Currently in my country there is n’t any similar art marketplace like ETSY or FOLKSY so I treat this as opportunity . But my challenge is that I do n’t have any proof that this business idea would work so I need to test this business idea before investing a lot of money and my personal time . The project scope is to test hypothesis “ Art lovers ( buyers ) currently do n’t have online marketplace to buy different art conveniently at one place so my platform would fill their need better than art exhibitions ” . Project teams consists of me and my brother . The project should not exceed more than 30 days .
Selection
In order to prove or disprove my hypotheses we chose learning launch tool regarding the nature of our challenge and necessity to get maximum confidence about our business idea . We believe that learning launch will give the most truth about our assumptions ’ .
Application
We decompose our hypothesis to assumptions by making a long list of assumptions regarding customer , execution , defensibility and scalability . Secondly we ranked assumptions and found out that there are 2 most critical assumptions and they are both from customer side .
Key Assumptions Who How – Tests type Timeframe Cost
There are enough art lovers ( buyers ) who are willing to buy handmade art online
Me Survey 2 weeks 0 $
Artists are willing to sell their items through our marketplace
Me
Launch pilot marketplace platform
2 weeks 0 $
For our first learning launch , we focused to understand customers ’ behavior by testing first assumption “ There are enough art lovers ( buyers ) who are willing to buy handmade art online ” . We chose online survey as test type for first assumption . In survey we asked questions to understand in general whether people buy handmade art online and if yes how often they do this . We also wanted to understand the purpose of purchase whether it was a gift for someone or was bought for a personal reason . Finally we wanted to understand customers profile and their preferences by art categories . First learning launch took 2 weeks by getting 150 respondents answers . The final result of this first learning launch was to get data about people who are buying art online and make a clear profile of customer who buy art online .
For the second learning launch , we focused to practically test second assumption “ Artists are willing to sell their items through our marketplace ” . We chose to launch pilot marketplace by renting free trial marketplace platform as test type for second assumption . After opening our art marketplace , we started to contact possible handmade artists and invite them for free to open their account at our platform and list unlimited quantity of items for sale . Second learning launch took 2 weeks by contacting over 100 artists from different art categories including paintings , jewelry , glass art , sculpture , wood art and etc . The final result of this second learning launch was to get data about artists who decided to join our art marketplace .
Insight
For the first assumption to be proved we created acceptance criteria “ Not less than 50 % or respondents buy art online ” . Sadly to say that results from more 150 respondents indicate that only around 20 % of respondents currently buy art online which means that first assumption at current stage was not true . The other 80 % of respondents are not buying online simply because they just simply does not have that need . The results surprised us and led us to conclusion that currently market size for our business idea is too small is we focus only in our country .
For the second assumption to be proved we created acceptance criteria “ Not less than 30 % of contacted artists would join our marketplace as sellers ” . The results indicates that 40 % of artists joined our marketplace with the next week . We make conclusion that second assumption was true .
To summarize our results at current stage we needed to disprove our hypothesis that art lovers ( buyers ) currently do n’t have online marketplace to buy different art conveniently at one place so my platform would fill their need better than art exhibitions . Within 4 weeks and 2 learning launches we got invaluable with no cost lessons about our possible customers .
We are not giving up with first learning launches and planning to take different type of tests for our first assumption which turned out to be wrong .
Approach
Given the insights our learning launches provided for us we can confirm that it was suitable tool deal with our challenge . The biggest benefit of learning launch tool was that this tool helped to develop key clear assumptions about customers and practically test these assumptions in market . Regarding our nature of challenge to understand whether will be demand for our art marketplace , neither storytelling nor visualization would have provided as much data as learning launch to move forward with our business idea .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15499 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Example Reflection : Learning Launch .
Challenge :
I am a member of the marketing department in a company called BPI , dedicated to the factory and sale of home furniture ( living rooms , dining rooms , beds , tables , desks , chairs , etc . ) Our goal is to improve the productivity and sales of the company . The scope of the project includes the department of marketing , design , quality , and sales . The project is limited to improving the quality of the products and creating settings in the points of sale where our furniture stands out , managing to capture all the customer 's attention and arouse their interest so that they later purchase our products . This has a 60 - day limit to show solutions that must include an even distribution of work among team members . Within the development of the project , we aim to achieve equitable participation of each of the departments involved .
Selection :
Learning launch is a trial - and - error - based design tool that allows you to quickly test an idea , project , or prototype . The essential purpose of this tool is to learn and then improve ; the main reason why we have chosen the design release for the development of our challenge .
Application :
Before starting the development of our project , we carried out surveys to people in the city of new york ( where the learning launch would take place ) where they were asked how they would like a furniture store to be that captures all their interest , to the one that most people got the same thing right , " THE AMBIENCE " that the store had simulations of real spaces of a house , office , etc . in which it is observed in a realistic way how a certain piece of furniture would look in that place .
In our first learning launch , we focused on the design of the settings of our warehouses , with appropriate decorations that matched each of the furniture , attractive colors , and distributions according to the space available . The general objective was to attract the customer , to get them to develop around our warehouse , to arouse a high degree of interest in acquiring several of our products and to take home beautiful furniture at the end of their journey , all this in an effort for increasing our sales . While the entire setting process was taking place , the quality and design team went through quality improvement training with an expert trainer in quality and furniture trends . After this , each of the departments went through around 6 workshops ( personnel management , the client as a priority , trends , productivity , resource management , and quality improvement ) to develop our project in a more agile way and obtain the expected results . At the end of the process , a second survey model was designed for customers to carry out before leaving our stores and others especially for managers and each of the departments that make up the company .
The objective of the surveys was to find out what we liked , what we did n't , and what kind of suggestions they made to us .
Insight :
After 60 days , the learning launch was held in our most important store , in New York .
Our actual results were relatively good ; Compared to previous months , sales increased by 40 % . Elements such as the setting managed to put all the attention of customers on our products , awakening their interest in acquiring them .
While the marketing and sales team was totally interested in adopting our strategy in the COMFORT stores , the logistics department showed some concerns when reviewing the surveys , as some clients suggested increasing the accompaniment of the company 's staff on their journey , as well as making the prices and descriptions of our products more visible . Our departments will later review the information obtained and incorporate it into future design projects , information that will be useful for the development of different learning launches .
Approach :
As explained above , the " learning launch " design tool is the appropriate one for this process that seeks to increase the productivity and sales of the company . Our departments simply need to review the information obtained , in order to improve in those aspects that did not favor our first learning launch , such as lack of organization , visibility in prices , support , etc .
Future launch designs should reflect the knowledge acquired , the advances , and find a solution ready to be fully implemented in each of the “ BPI ” stores .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Example Reflection : Learning Launch .
Challenge :
I am a member of the marketing department in a company called BPI , dedicated to the factory and sale of home furniture ( living rooms , dining rooms , beds , tables , desks , chairs , etc . ) Our goal is to improve the productivity and sales of the company . The scope of the project includes the department of marketing , design , quality , and sales . The project is limited to improving the quality of the products and creating settings in the points of sale where our furniture stands out , managing to capture all the customer 's attention and arouse their interest so that they later purchase our products . This has a 60 - day limit to show solutions that must include an even distribution of work among team members . Within the development of the project , we aim to achieve equitable participation of each of the departments involved .
Selection :
Learning launch is a trial - and - error - based design tool that allows you to quickly test an idea , project , or prototype . The essential purpose of this tool is to learn and then improve ; the main reason why we have chosen the design release for the development of our challenge .
Application :
Before starting the development of our project , we carried out surveys to people in the city of new york ( where the learning launch would take place ) where they were asked how they would like a furniture store to be that captures all their interest , to the one that most people got the same thing right , " THE AMBIENCE " that the store had simulations of real spaces of a house , office , etc . in which it is observed in a realistic way how a certain piece of furniture would look in that place .
In our first learning launch , we focused on the design of the settings of our warehouses , with appropriate decorations that matched each of the furniture , attractive colors , and distributions according to the space available . The general objective was to attract the customer , to get them to develop around our warehouse , to arouse a high degree of interest in acquiring several of our products and to take home beautiful furniture at the end of their journey , all this in an effort for increasing our sales . While the entire setting process was taking place , the quality and design team went through quality improvement training with an expert trainer in quality and furniture trends . After this , each of the departments went through around 6 workshops ( personnel management , the client as a priority , trends , productivity , resource management , and quality improvement ) to develop our project in a more agile way and obtain the expected results . At the end of the process , a second survey model was designed for customers to carry out before leaving our stores and others especially for managers and each of the departments that make up the company .
The objective of the surveys was to find out what we liked , what we did n't , and what kind of suggestions they made to us .
Insight :
After 60 days , the learning launch was held in our most important store , in New York .
Our actual results were relatively good ; Compared to previous months , sales increased by 40 % . Elements such as the setting managed to put all the attention of customers on our products , awakening their interest in acquiring them .
While the marketing and sales team was totally interested in adopting our strategy in the COMFORT stores , the logistics department showed some concerns when reviewing the surveys , as some clients suggested increasing the accompaniment of the company 's staff on their journey , as well as making the prices and descriptions of our products more visible . Our departments will later review the information obtained and incorporate it into future design projects , information that will be useful for the development of different learning launches .
Approach :
As explained above , the " learning launch " design tool is the appropriate one for this process that seeks to increase the productivity and sales of the company . Our departments simply need to review the information obtained , in order to improve in those aspects that did not favor our first learning launch , such as lack of organization , visibility in prices , support , etc .
Future launch designs should reflect the knowledge acquired , the advances , and find a solution ready to be fully implemented in each of the “ BPI ” stores .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12724 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Why
do
we ,
men
who
have
sex
with
men ,
not
access
HIV
treatment
services ?
Challenge
The
Karnataka
State
AIDS
Prevention
Society
( KSAPS )
is
the
nodal
agency
for
implementing
the
targeted
interventions
National
AIDS
Control
Programme
( NACP )
in
the
state
of
Karnataka
in
South
India .
Despite
KSAPS ’s
achievements
in
the
scaling
up
of
HIV
care
and
support
services ,
HIV
prevalence
among
the
sexual
minority
group ,
men
having
sex
with
men
( MSM ) ,
in
Karnataka
continued
to
show
an
increase .
Prevalence
among
MSM
at
5.4
per
cent
made
Karnataka
one
of
the
nine
states
in
the
country
with
over
five
per
cent
prevalence
in
this
group .
KSAPS
contracted
my
services
to
answer
the
question ,
“ How
can
HIV
prevention
and
care
among
MSM
in
the
state
be
made
more
effective ? ”
Selection
Gaining
critical
insights
meant
understanding
the
ecosystem
in
which
the
delivery
of
care
and
services
was
located
and
listening
to
different
stakeholders .
In
particular ,
it
was
important
to
understand
why
despite
a
decade
of
stigma
reduction
efforts ,
MSM
continued
to
be
hesitant
to
visit
the
testing
and
treatment
centres
located
within
the
government
hospitals .
Journey
Mapping ,
mentioned
in
The
Good
Kitchen
story ,
along
with
open
ended
discussions
were
used
to
trace
the
experience
of
MSM
trying
to
access
care
and
treatment
services .
However ,
the
experience
of
accessing
a
service
was
also
dependent
on
the
way
service
providers
engaged
with
the
care
seekers .
Hence ,
discussions
and
dialogues
were
held
with
HIV
testing
centre
counsellors ,
peer
and
outreach
workers ,
and
laboratory
technicians
and
community
advocates .
Also ,
MSM
is
a
diverse
group
in
itself
and
includes
men
who
identify
as
Panthis ,
Kothis ,
Hijras ,
transvestite
and
others .
The
men
are
perceived
and
accepted
differently
in
their
communities
and
their
experience
of
navigating
the
healthcare
system
will
also
differ .
Application
Across
three
districts
in
Karnataka ,
MSM
with
different
self-‐identities
narrated
their
stories
of
accessing
care ,
starting
from
the
pre-‐testing
process
to
accessing
the
HIV
treatment .
As
the
facilitator ,
I
used
the
white
board
to
visually
trace
the
journey .
The
group
mapped
the
actions
required
of
them
at
each
step
of
interfacing
with
the
care
and
treatment
service
providers .
We
also
mapped
the
specific
barriers
that
caused
them
concern
and
discouraged
them
from
accessing
the
service .
Finally ,
members
from
different
districts
and
groups
did
a
participatory
ranking
exercise ,
to
prioritise
the
barriers .
Open
ended
discussions
and
dialogues
with
other
stakeholders
helped
gauge
the
health
system
and
programme
level
barriers .
Mind
Mapping ,
which
looked
for
patterns
in
responses
showed
common
barriers
cited
by
different
stakeholders
and
three
levels
at
which
these
stood
–
individual ,
programmatic
and
health
system .
Synthesis
of
insights
from
the
diverse
groups
helped
paint
an
overall
picture
showing
precisely
at
what
point
and
due
to
what
reason
MSM
tended
to
drop
out
from
the
HIV
treatment
service
access
chain .
Insights
The
following
insights
emerged
from
the
process :
Ø Fear
of
being
identified
as
HIV
positive ,
unwillingness
to
disclose
HIV
positive
status ,
a
sense
of
fatalism ,
lack
of
faith
in
the
efficacy
of
the
treatment
and
negative
perceptions
about
anti-‐retroviral
treatment
medication
emerged
as
individual
level
barriers
to
accessing
services
Ø Procedural
delays
at
the
hospital ,
mandatory
requirement
of
producing
an
identify
proof ,
having
to
involve
family
to
initiate
treatment
and
discriminatory
treatment
by
the
paramedical
staff
at
the
centre
emerged
as
health
system
barriers .
Most
MSM
were
homeless
or
migrants
and
found
it
difficult
to
produce
proof
of
address .
The
threat
of
their
sexual
identity
and
positive
HIV
status
being
exposed
and
the
resultant
loss
of
social
support
and
potential
stigma
caused
them
to
drop
out
from
the
chain
of
treatment
access
when
family
involvement
was
necessitated .
Ø High
workload
of
the
HIV
counsellors
adversely
affecting
the
quality
of
engagement
with
the
MSM
as
they
had
to
manage
patients
at
multiple
centres
in
different
locations ,
the
merging
of
care
centres
within
the
government
hospitals
that
were
too
far
for
the
MSM
to
access
and
high
attrition
of
counsellors ,
who
are
often
the
only
person
to
know
about
the
HIV+
status
of
the
care
seeker
emerged
as
programmatic
barriers .
A
key
insight
from
all
of
this
was
that
the
HIV
treatment
delivery
system
had
not
succeeded
in
ensuring
that
emotional
needs
of
the
care
seekers ,
such
as
their
need
to
be
treated
with
respect
and
for
their
identity
to
be
hidden
from
family
and
communities ,
are
taken
care
of .
The
fear
of
being
exposed
as
men
who
have
sex
with
other
men
was
an
overpowering
emotion
at
every
step
of
accessing
the
treatment .
In
fact ,
the
need
to
protect
their
identity
often
overrode
their
decision
to
access
treatment
even
when
they
understood
the
enormous
costs
involved
in
not
accessing
treatment .
Approach
Looking
at
the
question
through
a
Design
Thinking
lens
persuades
me
that
the
process
would
have
been
more
effective
if
the
policy
makers
and
the
HIV
programme
heads
were
involved
in
the
Journey
Mapping
exercise
and
the
open-‐ended
discussions
with
the
MSM
and
the
treatment
centre
staff .
This
would
have
allowed
for
visualisation
and
co-‐creation
of
solutions
by
those
who
design
and
fund
the
programme ,
those
who
implement
it
and
finally
those
who
receive
the
treatment .
This
offered
the
possibility
of
generating
empathy
for
the
experience
of
MSM
while
dealing
with
the
health
system
and
ideating
together
with
them
better
and
more
effective
solutions .
Submitted
by :
Jan Miah
Date :
11
July
2016
| EMAIL:
ID_NUM:
NAME_STUDENT: Jan Miah
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Why
do
we ,
men
who
have
sex
with
men ,
not
access
HIV
treatment
services ?
Challenge
The
Karnataka
State
AIDS
Prevention
Society
( KSAPS )
is
the
nodal
agency
for
implementing
the
targeted
interventions
National
AIDS
Control
Programme
( NACP )
in
the
state
of
Karnataka
in
South
India .
Despite
KSAPS ’s
achievements
in
the
scaling
up
of
HIV
care
and
support
services ,
HIV
prevalence
among
the
sexual
minority
group ,
men
having
sex
with
men
( MSM ) ,
in
Karnataka
continued
to
show
an
increase .
Prevalence
among
MSM
at
5.4
per
cent
made
Karnataka
one
of
the
nine
states
in
the
country
with
over
five
per
cent
prevalence
in
this
group .
KSAPS
contracted
my
services
to
answer
the
question ,
“ How
can
HIV
prevention
and
care
among
MSM
in
the
state
be
made
more
effective ? ”
Selection
Gaining
critical
insights
meant
understanding
the
ecosystem
in
which
the
delivery
of
care
and
services
was
located
and
listening
to
different
stakeholders .
In
particular ,
it
was
important
to
understand
why
despite
a
decade
of
stigma
reduction
efforts ,
MSM
continued
to
be
hesitant
to
visit
the
testing
and
treatment
centres
located
within
the
government
hospitals .
Journey
Mapping ,
mentioned
in
The
Good
Kitchen
story ,
along
with
open
ended
discussions
were
used
to
trace
the
experience
of
MSM
trying
to
access
care
and
treatment
services .
However ,
the
experience
of
accessing
a
service
was
also
dependent
on
the
way
service
providers
engaged
with
the
care
seekers .
Hence ,
discussions
and
dialogues
were
held
with
HIV
testing
centre
counsellors ,
peer
and
outreach
workers ,
and
laboratory
technicians
and
community
advocates .
Also ,
MSM
is
a
diverse
group
in
itself
and
includes
men
who
identify
as
Panthis ,
Kothis ,
Hijras ,
transvestite
and
others .
The
men
are
perceived
and
accepted
differently
in
their
communities
and
their
experience
of
navigating
the
healthcare
system
will
also
differ .
Application
Across
three
districts
in
Karnataka ,
MSM
with
different
self-‐identities
narrated
their
stories
of
accessing
care ,
starting
from
the
pre-‐testing
process
to
accessing
the
HIV
treatment .
As
the
facilitator ,
I
used
the
white
board
to
visually
trace
the
journey .
The
group
mapped
the
actions
required
of
them
at
each
step
of
interfacing
with
the
care
and
treatment
service
providers .
We
also
mapped
the
specific
barriers
that
caused
them
concern
and
discouraged
them
from
accessing
the
service .
Finally ,
members
from
different
districts
and
groups
did
a
participatory
ranking
exercise ,
to
prioritise
the
barriers .
Open
ended
discussions
and
dialogues
with
other
stakeholders
helped
gauge
the
health
system
and
programme
level
barriers .
Mind
Mapping ,
which
looked
for
patterns
in
responses
showed
common
barriers
cited
by
different
stakeholders
and
three
levels
at
which
these
stood
–
individual ,
programmatic
and
health
system .
Synthesis
of
insights
from
the
diverse
groups
helped
paint
an
overall
picture
showing
precisely
at
what
point
and
due
to
what
reason
MSM
tended
to
drop
out
from
the
HIV
treatment
service
access
chain .
Insights
The
following
insights
emerged
from
the
process :
Ø Fear
of
being
identified
as
HIV
positive ,
unwillingness
to
disclose
HIV
positive
status ,
a
sense
of
fatalism ,
lack
of
faith
in
the
efficacy
of
the
treatment
and
negative
perceptions
about
anti-‐retroviral
treatment
medication
emerged
as
individual
level
barriers
to
accessing
services
Ø Procedural
delays
at
the
hospital ,
mandatory
requirement
of
producing
an
identify
proof ,
having
to
involve
family
to
initiate
treatment
and
discriminatory
treatment
by
the
paramedical
staff
at
the
centre
emerged
as
health
system
barriers .
Most
MSM
were
homeless
or
migrants
and
found
it
difficult
to
produce
proof
of
address .
The
threat
of
their
sexual
identity
and
positive
HIV
status
being
exposed
and
the
resultant
loss
of
social
support
and
potential
stigma
caused
them
to
drop
out
from
the
chain
of
treatment
access
when
family
involvement
was
necessitated .
Ø High
workload
of
the
HIV
counsellors
adversely
affecting
the
quality
of
engagement
with
the
MSM
as
they
had
to
manage
patients
at
multiple
centres
in
different
locations ,
the
merging
of
care
centres
within
the
government
hospitals
that
were
too
far
for
the
MSM
to
access
and
high
attrition
of
counsellors ,
who
are
often
the
only
person
to
know
about
the
HIV+
status
of
the
care
seeker
emerged
as
programmatic
barriers .
A
key
insight
from
all
of
this
was
that
the
HIV
treatment
delivery
system
had
not
succeeded
in
ensuring
that
emotional
needs
of
the
care
seekers ,
such
as
their
need
to
be
treated
with
respect
and
for
their
identity
to
be
hidden
from
family
and
communities ,
are
taken
care
of .
The
fear
of
being
exposed
as
men
who
have
sex
with
other
men
was
an
overpowering
emotion
at
every
step
of
accessing
the
treatment .
In
fact ,
the
need
to
protect
their
identity
often
overrode
their
decision
to
access
treatment
even
when
they
understood
the
enormous
costs
involved
in
not
accessing
treatment .
Approach
Looking
at
the
question
through
a
Design
Thinking
lens
persuades
me
that
the
process
would
have
been
more
effective
if
the
policy
makers
and
the
HIV
programme
heads
were
involved
in
the
Journey
Mapping
exercise
and
the
open-‐ended
discussions
with
the
MSM
and
the
treatment
centre
staff .
This
would
have
allowed
for
visualisation
and
co-‐creation
of
solutions
by
those
who
design
and
fund
the
programme ,
those
who
implement
it
and
finally
those
who
receive
the
treatment .
This
offered
the
possibility
of
generating
empathy
for
the
experience
of
MSM
while
dealing
with
the
health
system
and
ideating
together
with
them
better
and
more
effective
solutions .
Submitted
by :
Jan Miah
Date :
11
July
2016
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [
"Jan Miah"
],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9540 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Visualization
Challenge and Selection The main challenge which arises in solving a problem is defining the exact problem . If the problem is defined and stated correctly , half the process of solving problem is done . Most the time the problem is faced after the business has spend some time in market and its rate of growth is not increasing and is at constant level . So , to find the root cause and help the stakeholders grow their business , it is necessary to define an exact problem . I used visualization as a tool to achieve the understanding of each aspect among all the members including SME , Stakeholders , account leads , sometime even a sample of customer before defining of the problem .
I use this , method more often with our customers , clients who focuses on modifying , improving or modernizing their current business . I used to journey mapping visualization approach , it is easier to visualize and there is no better way to understand customers than seeing the world through their eyes . There are various benefits of using this tool journey mapping as it bridges the gap between sales , marketing and operations , it gives better understanding of customers , it builds an emotional connection to the problem and hence helps to find the real problem as if we are at the place , identifying the pain points and fill them with effective touchpoints , and this also helps in predicting brand success and customer behavior . Keeping yourself in customers place helps in defining the exact problem and hence shifts the focus of all the people towards one point and as result solving of problem is also made easier .
Application The first step in creating a journey map is understanding who your customers are . To best understand the customer , it is required to develop personas . Really get into their shoes so you understand how they behave ( including likes and dislikes ) and why they do what they do . Although everyone is unique , these customer profiles provide guidance and input for
the journey mapping . Having only one buyer persona is n’t going to give us correct results , so have various types of buyer personas for better results .
The second step after personas are ready is to dig deep and understand what each of them hopes to achieve as they go through journey . Determining the goals for each customer phase clearly on map , by doing this it makes us examine how well we are meeting the goals and answering customers ’ questions . To understand customers ’ goals various other methods are sued and those are survey , getting feedback mails , interviews etc .
The most important part lies here finding the touchpoints , touchpoints means the time when the customer comes in contact with your brand at any point of time . let It be before , after or during the journey . At this point , it ’s time to bring together all your data ( both quantitative and qualitative ) and look at the big picture to identify potential roadblocks or pain points in the customer journey . We may also want to note down areas where we ’re currently doing things right and figure out ways to improve .
This tool helps us finding the real problem but also prioritizing the problems and fixing them . After identification of roadblocks , take a step back and look at the big picture . Recognize that the end goal is not to optimize each step or touchpoint just for the sake of optimizing it , but so that you can push the customers down the funnel and bring them one step closer to converting . There is no fix template for making journey mapping , the template changes with the type of customer and project . There are several tools available online using which journey mapping can be made like griffy , smaply , lucidchart .
At the end of the day , you want to be getting more conversions . So everything we tweak in each customer touchpoint should all be contributing to that one goal .
Insights and Approach
By conducting the exercise with several customers , clients , stakeholders I learned that it is important at the very first stage to find out the exact problem to the maximum percentage of accuracy . In several cases where there was an issue in finding the real problem , the solution found out later was of no use . The most import insight or we can say learning which this activity gives us is that the minds of each individual present in the activity focuses towards one goal and in the process of finding solution all minds shares their thoughts , ideas towards solving the same problem at one point of time .This activity provides a focal point to the problem we are trying to solve . The visual view of the customer journey map makes every person taking part in the activity the advantage of keeping themselves in the position of the customer and think in a way as if they are solving the problem of their own . This activity gives us the pain points in the customer journey and gives us the various focus points to focus upon and hence we can prioritize our problem and focus on solving them one by one . They can quickly go through the whole journey of customer and can stop at pain points and think about solving them .
The most valuable insight I learned from this activity is the sharing of information among the all the people present in the activity is important , defining an exact problem is the most important thing in solving the problem and focusing all the brains towards all the pain points and prioritizing them and after that solving them one by one by keeping the focus of all the people towards one goal is easer using this visualization technique . This activity does not only help in the start of a problem solving journey but throughout the problem solving journey we can refer this and set our goals .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Visualization
Challenge and Selection The main challenge which arises in solving a problem is defining the exact problem . If the problem is defined and stated correctly , half the process of solving problem is done . Most the time the problem is faced after the business has spend some time in market and its rate of growth is not increasing and is at constant level . So , to find the root cause and help the stakeholders grow their business , it is necessary to define an exact problem . I used visualization as a tool to achieve the understanding of each aspect among all the members including SME , Stakeholders , account leads , sometime even a sample of customer before defining of the problem .
I use this , method more often with our customers , clients who focuses on modifying , improving or modernizing their current business . I used to journey mapping visualization approach , it is easier to visualize and there is no better way to understand customers than seeing the world through their eyes . There are various benefits of using this tool journey mapping as it bridges the gap between sales , marketing and operations , it gives better understanding of customers , it builds an emotional connection to the problem and hence helps to find the real problem as if we are at the place , identifying the pain points and fill them with effective touchpoints , and this also helps in predicting brand success and customer behavior . Keeping yourself in customers place helps in defining the exact problem and hence shifts the focus of all the people towards one point and as result solving of problem is also made easier .
Application The first step in creating a journey map is understanding who your customers are . To best understand the customer , it is required to develop personas . Really get into their shoes so you understand how they behave ( including likes and dislikes ) and why they do what they do . Although everyone is unique , these customer profiles provide guidance and input for
the journey mapping . Having only one buyer persona is n’t going to give us correct results , so have various types of buyer personas for better results .
The second step after personas are ready is to dig deep and understand what each of them hopes to achieve as they go through journey . Determining the goals for each customer phase clearly on map , by doing this it makes us examine how well we are meeting the goals and answering customers ’ questions . To understand customers ’ goals various other methods are sued and those are survey , getting feedback mails , interviews etc .
The most important part lies here finding the touchpoints , touchpoints means the time when the customer comes in contact with your brand at any point of time . let It be before , after or during the journey . At this point , it ’s time to bring together all your data ( both quantitative and qualitative ) and look at the big picture to identify potential roadblocks or pain points in the customer journey . We may also want to note down areas where we ’re currently doing things right and figure out ways to improve .
This tool helps us finding the real problem but also prioritizing the problems and fixing them . After identification of roadblocks , take a step back and look at the big picture . Recognize that the end goal is not to optimize each step or touchpoint just for the sake of optimizing it , but so that you can push the customers down the funnel and bring them one step closer to converting . There is no fix template for making journey mapping , the template changes with the type of customer and project . There are several tools available online using which journey mapping can be made like griffy , smaply , lucidchart .
At the end of the day , you want to be getting more conversions . So everything we tweak in each customer touchpoint should all be contributing to that one goal .
Insights and Approach
By conducting the exercise with several customers , clients , stakeholders I learned that it is important at the very first stage to find out the exact problem to the maximum percentage of accuracy . In several cases where there was an issue in finding the real problem , the solution found out later was of no use . The most import insight or we can say learning which this activity gives us is that the minds of each individual present in the activity focuses towards one goal and in the process of finding solution all minds shares their thoughts , ideas towards solving the same problem at one point of time .This activity provides a focal point to the problem we are trying to solve . The visual view of the customer journey map makes every person taking part in the activity the advantage of keeping themselves in the position of the customer and think in a way as if they are solving the problem of their own . This activity gives us the pain points in the customer journey and gives us the various focus points to focus upon and hence we can prioritize our problem and focus on solving them one by one . They can quickly go through the whole journey of customer and can stop at pain points and think about solving them .
The most valuable insight I learned from this activity is the sharing of information among the all the people present in the activity is important , defining an exact problem is the most important thing in solving the problem and focusing all the brains towards all the pain points and prioritizing them and after that solving them one by one by keeping the focus of all the people towards one goal is easer using this visualization technique . This activity does not only help in the start of a problem solving journey but throughout the problem solving journey we can refer this and set our goals .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11609 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Learning Launch
Challenge
I am a business engineering student at UCC in Perú , and currently , I am taking
a course about formulation and evaluation of business projects , one of the final courses to get
the degree . There , my teamwork , formed to carry out the final project of the term , and I
identified , using primary data sources , from our own surveys , and using secondary data sources ,
as well , from government organization ’s stats , a need that many undergraduate students like us
have during their period in the college . The challenge that causes that need is the movement .
Many of these students come from different provinces to Lima to study a university career , and
a great part of them do not have the possibility to get a housing in the campus , so they are
obliged to look for apartments or other kind of places to stay , close to the universities . Having
identified that situation , contemplated in the “ What is ? ” question of the design thinking
framework , we decided to propose a way to satisfy that need through the creation of an
application specialized in the university student ’s needs that could help to find the best places
for them . In that way we are focused on trying to develop that app in the way that fits with their
lives and provides value for them . It should be noted that we are aware about the Covid-19
situation that we are going through , that is why we project the development of the app from
now to 4 or 6 months forward .
Selection
As I have mentioned before , our team has already gone through several design thinking
framework ’s tools during the development of this business idea . So , now , we going to try the
learning launch tool , in the way that it could help us to prove if our hypothesis and our prototype
developed fits with the expectations of our target audience , as we have seen during these four
weeks in our classes . Broadly speaking , this tool consists in a low - cost experiment that quickly
will help us to test our idea and prototype .
Application
Considering all of I have mentioned before , our team has decided to develop two learning
launches . The first learning launch was focused on the structure of our app , so using the SCRUM
methodology , that is focused on the development of digital applications , and DMAIC
methodology , that is focused in the continue improving of the processes , we presented the
structure of the app , developed with Balsamic Wireframes . That prototype was presented in the
entrepreneurship fair of the consortium of universities to which ours belongs , which took place
from May 24th to May 28th . There we expected to create a comfortable space to share ideas , and
from them improve our structure . With a sample of our target audience , we think that we could
establish the features that our app must have . In that way , we are valuating all different ideas
that we have gotten with some professionals of digital developing and of finances to know and
select which are the best ones to maintain our sustainability in this stage of the project . It is
important , as well , to say that the ideas that will not be taken will be considered in the
possibilities that we have in the long term to implement .
The second learning launch have not been realized yet , but will be focused on our stakeholders
as investors , commercial partners , and tenants that going to publish their advertisements in our
application . Having made the corrections in our structure we going to present our pilot in the
EDHEC Business School ’s innovation fair . There we expect through surveys and focus groups , of
5 to 6 people , get feedback to make our business proposal sustainable , and attractive to invest
and to be part of it .
Insight
What I have learned , by applying the learning launch tool in our project ’s development is that
even though we could make assumptions , when we plan it , not all of them , necessarily , will be
the bests in the way to take a good decision for us and for the project ’s sustainability . That is
why the learning launch becomes an indispensable tool to try during this stage , the value of “ fail
fast and cheap ” that give us this tool , if it happens , and the possibility to constantly improve our
processes and decisions , help us a lot to get a good result for long .
Approach
Given that , our team has already gone through several design thinking tools , during the project
development , and we think that at this stage in the timeline , the learning launch has been the
best tool use . We think if something must change would be that the use of this tool must be
indispensable to value the biggest changes that we could make in our future projects .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Learning Launch
Challenge
I am a business engineering student at UCC in Perú , and currently , I am taking
a course about formulation and evaluation of business projects , one of the final courses to get
the degree . There , my teamwork , formed to carry out the final project of the term , and I
identified , using primary data sources , from our own surveys , and using secondary data sources ,
as well , from government organization ’s stats , a need that many undergraduate students like us
have during their period in the college . The challenge that causes that need is the movement .
Many of these students come from different provinces to Lima to study a university career , and
a great part of them do not have the possibility to get a housing in the campus , so they are
obliged to look for apartments or other kind of places to stay , close to the universities . Having
identified that situation , contemplated in the “ What is ? ” question of the design thinking
framework , we decided to propose a way to satisfy that need through the creation of an
application specialized in the university student ’s needs that could help to find the best places
for them . In that way we are focused on trying to develop that app in the way that fits with their
lives and provides value for them . It should be noted that we are aware about the Covid-19
situation that we are going through , that is why we project the development of the app from
now to 4 or 6 months forward .
Selection
As I have mentioned before , our team has already gone through several design thinking
framework ’s tools during the development of this business idea . So , now , we going to try the
learning launch tool , in the way that it could help us to prove if our hypothesis and our prototype
developed fits with the expectations of our target audience , as we have seen during these four
weeks in our classes . Broadly speaking , this tool consists in a low - cost experiment that quickly
will help us to test our idea and prototype .
Application
Considering all of I have mentioned before , our team has decided to develop two learning
launches . The first learning launch was focused on the structure of our app , so using the SCRUM
methodology , that is focused on the development of digital applications , and DMAIC
methodology , that is focused in the continue improving of the processes , we presented the
structure of the app , developed with Balsamic Wireframes . That prototype was presented in the
entrepreneurship fair of the consortium of universities to which ours belongs , which took place
from May 24th to May 28th . There we expected to create a comfortable space to share ideas , and
from them improve our structure . With a sample of our target audience , we think that we could
establish the features that our app must have . In that way , we are valuating all different ideas
that we have gotten with some professionals of digital developing and of finances to know and
select which are the best ones to maintain our sustainability in this stage of the project . It is
important , as well , to say that the ideas that will not be taken will be considered in the
possibilities that we have in the long term to implement .
The second learning launch have not been realized yet , but will be focused on our stakeholders
as investors , commercial partners , and tenants that going to publish their advertisements in our
application . Having made the corrections in our structure we going to present our pilot in the
EDHEC Business School ’s innovation fair . There we expect through surveys and focus groups , of
5 to 6 people , get feedback to make our business proposal sustainable , and attractive to invest
and to be part of it .
Insight
What I have learned , by applying the learning launch tool in our project ’s development is that
even though we could make assumptions , when we plan it , not all of them , necessarily , will be
the bests in the way to take a good decision for us and for the project ’s sustainability . That is
why the learning launch becomes an indispensable tool to try during this stage , the value of “ fail
fast and cheap ” that give us this tool , if it happens , and the possibility to constantly improve our
processes and decisions , help us a lot to get a good result for long .
Approach
Given that , our team has already gone through several design thinking tools , during the project
development , and we think that at this stage in the timeline , the learning launch has been the
best tool use . We think if something must change would be that the use of this tool must be
indispensable to value the biggest changes that we could make in our future projects .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15026 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection - Storytelling
Challenge & Selection
Storytelling is a design thinking tool that is used most of the time . Our days revolve around telling stories and doing things that will become stories later on . What we see on the television and what we hear on the radio are all stories . People love stories , it ’s innate to everyone . That ’s why when you want to capture someone ’s attention , you tell a story . Stories can be told through letters , pictures , and by talking . The latter , or public speaking , is one of the most common ways of storytelling . Public speaking has generally three goals : to inform , to persuade , and to entertain . As an Electronics Engineering student , it is not only necessary to have knowledge about our field , but it is also essential that we know how to communicate effectively . In this way we can connect with people of the same interests and even people with of different fields more effectively . This will also be useful for the future when we communicate with potential business partners and clients .
Application
I am not fond of talking in front of a big audience . I can write about my thoughts on paper but I always have a hard time discussing them in front of people . Now that I am on my final year , a lot of subjects require us to speak in front . I try to practice speaking in front of a mirror every now and then . My stage fright and lack of confidence hinders me to speak in public confidently . My other problem is I overthink about what I am going to say that in the end I forget to tell the really important information . For one of my classes I need to present a report and this time I tried to use the design thinking tool Storytelling . I tried not to focus on the technicalities and instead drew a storyline . I began with the problem followed by the needs and from that the story flowed logically . The needs were justified and the story moved on to the solution to the problem . Next to that was the objectives and the discussion of the different methods and processes that will take place in order to achieve the proposed solution . Story telling also helped me catch and hold the attention of the audience . I was still nervous but it was an improvement compared to my other reports in the past .
Insight and Approach
Storytelling helped me a lot to improve myself . I learned that even if you know all the terms and different technicalities , it is nothing if you ca n’t catch the attention of the audience . Catching their attention is hard but holding the audience ’ attention is harder . You need to have a remarkable story if you want to hold their attention and to have what you ’re saying ingrained in their minds . I think this tool will be very helpful for everyone because everyone deserves to be heard and remembered . With this design thinking tool , anyone can achieve the goals of public speaking . These are to inform , to persuade , and to entertain .
My classmates also applied this design thinking tool in their presentations and I think we all improved compared to our previous performances . We were more confident in speaking in front .
There is still a long way to go but I think if we practice storytelling more and more we will be able to engage with people from different fields more effectively . This is a gain for everyone .
I think storytelling is the simples design thinking tool among the tools discussed in this course because it is innate to almost all of us . We love telling and hearing stories . We can further develop ourselves through using design thinking tools such as these in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection - Storytelling
Challenge & Selection
Storytelling is a design thinking tool that is used most of the time . Our days revolve around telling stories and doing things that will become stories later on . What we see on the television and what we hear on the radio are all stories . People love stories , it ’s innate to everyone . That ’s why when you want to capture someone ’s attention , you tell a story . Stories can be told through letters , pictures , and by talking . The latter , or public speaking , is one of the most common ways of storytelling . Public speaking has generally three goals : to inform , to persuade , and to entertain . As an Electronics Engineering student , it is not only necessary to have knowledge about our field , but it is also essential that we know how to communicate effectively . In this way we can connect with people of the same interests and even people with of different fields more effectively . This will also be useful for the future when we communicate with potential business partners and clients .
Application
I am not fond of talking in front of a big audience . I can write about my thoughts on paper but I always have a hard time discussing them in front of people . Now that I am on my final year , a lot of subjects require us to speak in front . I try to practice speaking in front of a mirror every now and then . My stage fright and lack of confidence hinders me to speak in public confidently . My other problem is I overthink about what I am going to say that in the end I forget to tell the really important information . For one of my classes I need to present a report and this time I tried to use the design thinking tool Storytelling . I tried not to focus on the technicalities and instead drew a storyline . I began with the problem followed by the needs and from that the story flowed logically . The needs were justified and the story moved on to the solution to the problem . Next to that was the objectives and the discussion of the different methods and processes that will take place in order to achieve the proposed solution . Story telling also helped me catch and hold the attention of the audience . I was still nervous but it was an improvement compared to my other reports in the past .
Insight and Approach
Storytelling helped me a lot to improve myself . I learned that even if you know all the terms and different technicalities , it is nothing if you ca n’t catch the attention of the audience . Catching their attention is hard but holding the audience ’ attention is harder . You need to have a remarkable story if you want to hold their attention and to have what you ’re saying ingrained in their minds . I think this tool will be very helpful for everyone because everyone deserves to be heard and remembered . With this design thinking tool , anyone can achieve the goals of public speaking . These are to inform , to persuade , and to entertain .
My classmates also applied this design thinking tool in their presentations and I think we all improved compared to our previous performances . We were more confident in speaking in front .
There is still a long way to go but I think if we practice storytelling more and more we will be able to engage with people from different fields more effectively . This is a gain for everyone .
I think storytelling is the simples design thinking tool among the tools discussed in this course because it is innate to almost all of us . We love telling and hearing stories . We can further develop ourselves through using design thinking tools such as these in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 11355 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | STORY TELLING
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values.[1 ] Crucial elements of stories and storytelling include plot , characters and narrative point of view .
The term " storytelling " can refer in a narrow sense specifically to oral storytelling and also in a looser sense to techniques used in other media to unfold or disclose the narrative of a story . HISTORICAL TELLING
Storytelling predates writing . The earliest forms of storytelling were usually oral combined with gestures and expressions . In addition to being part of religious rituals , some archaeologists believe rock art may have served as a form of storytelling for many ancient cultures.[2 ] The Australian aboriginal people painted symbols from stories on cave walls as a means of helping the storyteller remember the story . The story was then told using a combination of oral narrative , music , rock art and dance , which bring understanding and meaning of human existence through remembrance and enactment of stories.[3 ] People have used the carved trunks of living trees and ephemeral media ( such as sand and leaves ) to record stories in pictures or with writing . Complex forms of tattooing may also represent stories , with information about genealogy , affiliation and social status.[4 ]
With the advent of writing and the use of stable , portable media , stories were recorded , transcribed and shared over wide regions of the world . Stories have been carved , scratched , painted , printed or inked onto wood or bamboo , ivory and other bones , pottery , clay tablets , stone , palm - leaf books , skins ( parchment ) , bark cloth , paper , silk , canvas and other textiles , recorded on film and stored electronically in digital form . Oral stories continue to be created , improvisation ally by impromptu storytellers , as well as committed to memory and passed from generation to generation , despite the increasing popularity of written and televised media in much of the world .
Storytelling is a means for sharing and interpreting experiences . Peter L. Berger says human life is narratively rooted , humans construct their lives and shape their world into homes in terms of these groundings and memories . Stories are universal in that they can bridge cultural , linguistic and age - related divides . Storytelling can be adaptive for all ages , leaving out the notion of age segregation.[18 ] Storytelling can be used as a method to teach ethics , values and cultural norms and differences.[19 ] Learning is most effective when it takes place in social environments that provide authentic social cues about how knowledge is to be applied.[20 ] Stories function as a tool to pass on knowledge in a social context . So , every story has 3 parts . First , The setup ( The Hero 's world before the adventure starts ) . Second , The Confrontation ( The hero 's world turned upside down ) . Third , The Resolution ( Hero conquers villain , but it 's not enough for Hero to survive . The Hero or World must be transformed ) . Any story can be framed in such format .
Types of storytelling in indigenous peoples
There are various types of stories among many indigenous communities . Communication in Indigenous American communities is rich with stories , myths , philosophies and narratives that serve as a means to exchange information.[39 ] These stories may be used for coming of age themes , core values , morality , literacy and history . Very often , the stories are used to instruct and teach children about cultural values and lessons.[37 ] The meaning within the stories is not always explicit , and children are expected to make their own meaning of the stories . In the Lakota Tribe of North America , for example , young girls are often told the story of the White Buffalo Calf Woman , who is a spiritual figure that protects young girls from the whims of men . In the Odawa Tribe , young boys are often told the story of a young man who never took care of his body , and as a result , his feet fail to run when he tries to escape predators . This story serves as an indirect means of encouraging the young boys to take care of their bodies.[40 ]
are considered part of the close - knit community . Narratives can be shared to express the values or morals among family , relatives , or people who Many stories in indigenous American communities all have a " surface " story , that entails knowing certain information and clues to unlocking the metaphors in the story . The underlying message of the story being told , can be understood and interpreted with clues that hint to a certain interpretation.[41 ] In order to make meaning from these stories , elders in the Sto : lo community for example , emphasize the importance in learning how to listen , since it requires the senses to bring one 's heart and mind together.[41 ] For instance , a way in which children learn about the metaphors significant for the society they live in , is by listening to their elders and participating in rituals where they respect one another.[42 ]
Some people also make a case for different narrative forms being classified as storytelling in the contemporary world . For example , digital storytelling , online and dice - and - paper - based role - playing games . In traditional role - playing games , storytelling is done by the person who controls the environment and the non - playing fictional characters , and moves the story elements along for the players as they interact with the storyteller . The game is advanced by mainly verbal interactions , with dice roll determining random events in the fictional universe , where the players interact with each other and the storyteller . This type of game has many genres , such as sci - fi and fantasy , as well as alternate - reality worlds based on the current reality , but with different setting and beings such as werewolves , aliens , daemons , or hidden societies . These oral - based role - playing games were very popular in the 1990s among circles of youth in many countries before computer and console - based online MMORPG 's took their place . Despite the prevalence of computer - based MMORPGs , the dice - and - paper RPG still has a dedicated following .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: STORY TELLING
Storytelling describes the social and cultural activity of sharing stories , sometimes with improvisation , theatrics or embellishment . Every culture has its own stories or narratives , which are shared as a means of entertainment , education , cultural preservation or instilling moral values.[1 ] Crucial elements of stories and storytelling include plot , characters and narrative point of view .
The term " storytelling " can refer in a narrow sense specifically to oral storytelling and also in a looser sense to techniques used in other media to unfold or disclose the narrative of a story . HISTORICAL TELLING
Storytelling predates writing . The earliest forms of storytelling were usually oral combined with gestures and expressions . In addition to being part of religious rituals , some archaeologists believe rock art may have served as a form of storytelling for many ancient cultures.[2 ] The Australian aboriginal people painted symbols from stories on cave walls as a means of helping the storyteller remember the story . The story was then told using a combination of oral narrative , music , rock art and dance , which bring understanding and meaning of human existence through remembrance and enactment of stories.[3 ] People have used the carved trunks of living trees and ephemeral media ( such as sand and leaves ) to record stories in pictures or with writing . Complex forms of tattooing may also represent stories , with information about genealogy , affiliation and social status.[4 ]
With the advent of writing and the use of stable , portable media , stories were recorded , transcribed and shared over wide regions of the world . Stories have been carved , scratched , painted , printed or inked onto wood or bamboo , ivory and other bones , pottery , clay tablets , stone , palm - leaf books , skins ( parchment ) , bark cloth , paper , silk , canvas and other textiles , recorded on film and stored electronically in digital form . Oral stories continue to be created , improvisation ally by impromptu storytellers , as well as committed to memory and passed from generation to generation , despite the increasing popularity of written and televised media in much of the world .
Storytelling is a means for sharing and interpreting experiences . Peter L. Berger says human life is narratively rooted , humans construct their lives and shape their world into homes in terms of these groundings and memories . Stories are universal in that they can bridge cultural , linguistic and age - related divides . Storytelling can be adaptive for all ages , leaving out the notion of age segregation.[18 ] Storytelling can be used as a method to teach ethics , values and cultural norms and differences.[19 ] Learning is most effective when it takes place in social environments that provide authentic social cues about how knowledge is to be applied.[20 ] Stories function as a tool to pass on knowledge in a social context . So , every story has 3 parts . First , The setup ( The Hero 's world before the adventure starts ) . Second , The Confrontation ( The hero 's world turned upside down ) . Third , The Resolution ( Hero conquers villain , but it 's not enough for Hero to survive . The Hero or World must be transformed ) . Any story can be framed in such format .
Types of storytelling in indigenous peoples
There are various types of stories among many indigenous communities . Communication in Indigenous American communities is rich with stories , myths , philosophies and narratives that serve as a means to exchange information.[39 ] These stories may be used for coming of age themes , core values , morality , literacy and history . Very often , the stories are used to instruct and teach children about cultural values and lessons.[37 ] The meaning within the stories is not always explicit , and children are expected to make their own meaning of the stories . In the Lakota Tribe of North America , for example , young girls are often told the story of the White Buffalo Calf Woman , who is a spiritual figure that protects young girls from the whims of men . In the Odawa Tribe , young boys are often told the story of a young man who never took care of his body , and as a result , his feet fail to run when he tries to escape predators . This story serves as an indirect means of encouraging the young boys to take care of their bodies.[40 ]
are considered part of the close - knit community . Narratives can be shared to express the values or morals among family , relatives , or people who Many stories in indigenous American communities all have a " surface " story , that entails knowing certain information and clues to unlocking the metaphors in the story . The underlying message of the story being told , can be understood and interpreted with clues that hint to a certain interpretation.[41 ] In order to make meaning from these stories , elders in the Sto : lo community for example , emphasize the importance in learning how to listen , since it requires the senses to bring one 's heart and mind together.[41 ] For instance , a way in which children learn about the metaphors significant for the society they live in , is by listening to their elders and participating in rituals where they respect one another.[42 ]
Some people also make a case for different narrative forms being classified as storytelling in the contemporary world . For example , digital storytelling , online and dice - and - paper - based role - playing games . In traditional role - playing games , storytelling is done by the person who controls the environment and the non - playing fictional characters , and moves the story elements along for the players as they interact with the storyteller . The game is advanced by mainly verbal interactions , with dice roll determining random events in the fictional universe , where the players interact with each other and the storyteller . This type of game has many genres , such as sci - fi and fantasy , as well as alternate - reality worlds based on the current reality , but with different setting and beings such as werewolves , aliens , daemons , or hidden societies . These oral - based role - playing games were very popular in the 1990s among circles of youth in many countries before computer and console - based online MMORPG 's took their place . Despite the prevalence of computer - based MMORPGs , the dice - and - paper RPG still has a dedicated following .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 13407 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Storytelling : an emotional bridge .
Challenge I have a background in developing new technologies working in a multidisciplinary team of engineers and scientists . Innovation has always been my greatest interest and I firmly believe that , if exploited in the right way , it can contribute to helping people . The challenge I want to talk about arises when my father , owner of a small hydraulic assistance company , tells me that he has had a progressive decline in the company 's income in recent years . So , after talking about it in more depth , it emerges that the competition in the sector has become more fierce and moreover he periodically finds himself having to manage many requests for intervention compared to what his employees can manage , but nevertheless , due to the difficult period , he can not afford to hire other workers . At this point , wanting to help him understand the difficulties in more detail , I analyzed the processes in providing the service and I noticed that the main cause of the effort in managing the offer stemmed from a poor organization of taking charge of reservations and routes . that his employees did in going to customers ' homes . Poor efficiency in managing these routes caused a waste of time and money on fuel with heavy cost implications . So , I proposed to him to install a new management system that would allow the automatic optimization of working paths commonly adopted by logistics companies . In addition , I suggested to him to lighten the burden of the secretaries in the busiest periods and at the same time optimize most of the bookings from customers through an online platform where it would also have been possible to enter the main causes of the problem and predict the time of intervention in view of obtaining further route optimization . Although my solution demonstrates that he can fully satisfy his need , including data and projections , and that there is clearly a need to implement the proposed change , he is extremely skeptical of adopting new automated technologies that decrease face - to - face interaction with customers . In particular , being a worker with more than 30 years of experience in the sector claims to have always achieved good results by doing things in the usual way . Selection So , I choose to use storytelling by telling him a story of an entrepreneur in the restaurant business who has faced a problem like his by adopting some technological innovations to get out of a difficult situation . My attempt , in fact , is to make him understand with a simple and effective communication tool on the one hand that others have already needed to bring technological innovation in a small company to get out of a crisis , and on the other hand , show tangible proof of the result obtained . Application I tell him , therefore , the story of a small restaurant focused on simple and home cooking that aimed at the highest quality ingredients , much appreciated by families and customers of a range between 40 and 60 years of age . Over time the competition increased , and he found himself difficult to manage the relationship between the price , the costs of the raw materials of choice
and the finite number of place settings available . Not wanting to reduce the quality of the food , the owner chose to eliminate the table service by providing customers with an electronic device that managed the orders and indicated when customers had to go to collect the dish . This management allowed him without the need to change the staff to revolutionize the spatial management of the tables by increasing the covers , reducing the time and cost of the table service and also opening up to younger customers as they are intrigued by the new delivery system of the service and increasingly sensitive to the quality of the food . It was thus possible to show how the restaurant could maintain the quality standard , cut costs and increase the market with a simple technological innovation . The new digital way for customers to relate to the restaurant during the ordering and service phase offered comfort such as to increase the perception of value from the customer side and to increase the satisfaction of the company 's workers , translating into an increase in the overall value of the ' company . Insight At this point , I took my father to visit the restaurant and after seeing and understanding the result obtained , he identified himself in that restaurateur and it was possible to open up to a more conscious debate on the possibilities of inserting a new technology for customer management that has led to a positive revolution in the management of its business . It was clear , therefore , that the problem was not only incorporate management but also in his fear of adopting such a profound change with respect to habits in the work strategy . In particular , thanks to storytelling , I managed to make people perceive not only the importance of the chosen adoption of a technological service but a broader and empathic vision of the long- term potential to revolutionize his company today and the approach to the world of work . The storytelling , in this case , has allowed me to be able to connect two very different working worlds by comparing them and treating them with communication that would allow us to grasp the strengths and one to the advantage of the other . It was a clear advantage to be able to tell the story of a company that had already done the great and , at times fearful , step to innovate . In fact , storytelling not only allowed me to identify a clear technical advantage but also to connect for a moment the two companies and the two owners , also highlighting the motivation that led the first out of the crisis and that I knew would also inspire the other . Approach I think that going back , I should have started talking about my idea already in the form of storytelling because it would have greatly improved my ability to express my point of view , probably with many more examples . I also noticed that the more visual elements , images , videos are inserted , even if only shown with the smartphone , the greater the empathy that you can reach with your interlocutor , without obviously falling into the traditional and detached presentation of slides . In conclusion , I think the effectiveness of storytelling can be even greater if trained with a lot of practice and I believe it is essential to be able to deepen this aspect in the future .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Storytelling : an emotional bridge .
Challenge I have a background in developing new technologies working in a multidisciplinary team of engineers and scientists . Innovation has always been my greatest interest and I firmly believe that , if exploited in the right way , it can contribute to helping people . The challenge I want to talk about arises when my father , owner of a small hydraulic assistance company , tells me that he has had a progressive decline in the company 's income in recent years . So , after talking about it in more depth , it emerges that the competition in the sector has become more fierce and moreover he periodically finds himself having to manage many requests for intervention compared to what his employees can manage , but nevertheless , due to the difficult period , he can not afford to hire other workers . At this point , wanting to help him understand the difficulties in more detail , I analyzed the processes in providing the service and I noticed that the main cause of the effort in managing the offer stemmed from a poor organization of taking charge of reservations and routes . that his employees did in going to customers ' homes . Poor efficiency in managing these routes caused a waste of time and money on fuel with heavy cost implications . So , I proposed to him to install a new management system that would allow the automatic optimization of working paths commonly adopted by logistics companies . In addition , I suggested to him to lighten the burden of the secretaries in the busiest periods and at the same time optimize most of the bookings from customers through an online platform where it would also have been possible to enter the main causes of the problem and predict the time of intervention in view of obtaining further route optimization . Although my solution demonstrates that he can fully satisfy his need , including data and projections , and that there is clearly a need to implement the proposed change , he is extremely skeptical of adopting new automated technologies that decrease face - to - face interaction with customers . In particular , being a worker with more than 30 years of experience in the sector claims to have always achieved good results by doing things in the usual way . Selection So , I choose to use storytelling by telling him a story of an entrepreneur in the restaurant business who has faced a problem like his by adopting some technological innovations to get out of a difficult situation . My attempt , in fact , is to make him understand with a simple and effective communication tool on the one hand that others have already needed to bring technological innovation in a small company to get out of a crisis , and on the other hand , show tangible proof of the result obtained . Application I tell him , therefore , the story of a small restaurant focused on simple and home cooking that aimed at the highest quality ingredients , much appreciated by families and customers of a range between 40 and 60 years of age . Over time the competition increased , and he found himself difficult to manage the relationship between the price , the costs of the raw materials of choice
and the finite number of place settings available . Not wanting to reduce the quality of the food , the owner chose to eliminate the table service by providing customers with an electronic device that managed the orders and indicated when customers had to go to collect the dish . This management allowed him without the need to change the staff to revolutionize the spatial management of the tables by increasing the covers , reducing the time and cost of the table service and also opening up to younger customers as they are intrigued by the new delivery system of the service and increasingly sensitive to the quality of the food . It was thus possible to show how the restaurant could maintain the quality standard , cut costs and increase the market with a simple technological innovation . The new digital way for customers to relate to the restaurant during the ordering and service phase offered comfort such as to increase the perception of value from the customer side and to increase the satisfaction of the company 's workers , translating into an increase in the overall value of the ' company . Insight At this point , I took my father to visit the restaurant and after seeing and understanding the result obtained , he identified himself in that restaurateur and it was possible to open up to a more conscious debate on the possibilities of inserting a new technology for customer management that has led to a positive revolution in the management of its business . It was clear , therefore , that the problem was not only incorporate management but also in his fear of adopting such a profound change with respect to habits in the work strategy . In particular , thanks to storytelling , I managed to make people perceive not only the importance of the chosen adoption of a technological service but a broader and empathic vision of the long- term potential to revolutionize his company today and the approach to the world of work . The storytelling , in this case , has allowed me to be able to connect two very different working worlds by comparing them and treating them with communication that would allow us to grasp the strengths and one to the advantage of the other . It was a clear advantage to be able to tell the story of a company that had already done the great and , at times fearful , step to innovate . In fact , storytelling not only allowed me to identify a clear technical advantage but also to connect for a moment the two companies and the two owners , also highlighting the motivation that led the first out of the crisis and that I knew would also inspire the other . Approach I think that going back , I should have started talking about my idea already in the form of storytelling because it would have greatly improved my ability to express my point of view , probably with many more examples . I also noticed that the more visual elements , images , videos are inserted , even if only shown with the smartphone , the greater the empathy that you can reach with your interlocutor , without obviously falling into the traditional and detached presentation of slides . In conclusion , I think the effectiveness of storytelling can be even greater if trained with a lot of practice and I believe it is essential to be able to deepen this aspect in the future .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 12523 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection – Mind Mapping
Challenge & Selection
As a tutor , I give classes to kids in many disciplines . I recently realized my students were frequently unmotivated to work due to the country ’s situation . I kept feeling they were bored and did n’t want to work as before and I realized I had to change something . So , I decided to make some changes in the classroom we worked in , changes they will come up with using a design thinking tool .
The tool I chose is mind mapping , which is a design tool used to look for patterns and insights in a large quantity of data collected , here the kids ’ interests . I chose mind mapping because I felt it would be a way to let the kids express what they want to change in a creative and fun way .
Application
I first asked each one of my students to make a list of their interests , and what would make them more concentrated , motivated and what drives them to reach their goals . I gathered the lists , did my own research about it and took everything in common between my students to expose it to them . The next day , I asked them to take a look at the list I made and told them to sit in teams of three and choose the ideas they thought would be good to have in the classroom and think how we could use them so they can become more motivated and work harder . I passed on each team , discussed their ideas and helped them develop them . When all the teams were done , we exposed the ideas to the classroom from which they chose the ones they thought would be more helping to them , like decorating the classroom in certain ways , using other learning techniques …
Insight & Approach
By applying the mind mapping tool , the students recognized what would make help them start get over whatever what was happening in their lives and concentrate on their afterschool work . I also got to improve my tutoring techniques by understanding more what the students like to have while working and taking lessons .
In the next time I would have such a challenge , I would use the visualization tool since the most important thing in design thinking is the shared insight and learning and it would help the students use more techniques and develop them .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection – Mind Mapping
Challenge & Selection
As a tutor , I give classes to kids in many disciplines . I recently realized my students were frequently unmotivated to work due to the country ’s situation . I kept feeling they were bored and did n’t want to work as before and I realized I had to change something . So , I decided to make some changes in the classroom we worked in , changes they will come up with using a design thinking tool .
The tool I chose is mind mapping , which is a design tool used to look for patterns and insights in a large quantity of data collected , here the kids ’ interests . I chose mind mapping because I felt it would be a way to let the kids express what they want to change in a creative and fun way .
Application
I first asked each one of my students to make a list of their interests , and what would make them more concentrated , motivated and what drives them to reach their goals . I gathered the lists , did my own research about it and took everything in common between my students to expose it to them . The next day , I asked them to take a look at the list I made and told them to sit in teams of three and choose the ideas they thought would be good to have in the classroom and think how we could use them so they can become more motivated and work harder . I passed on each team , discussed their ideas and helped them develop them . When all the teams were done , we exposed the ideas to the classroom from which they chose the ones they thought would be more helping to them , like decorating the classroom in certain ways , using other learning techniques …
Insight & Approach
By applying the mind mapping tool , the students recognized what would make help them start get over whatever what was happening in their lives and concentrate on their afterschool work . I also got to improve my tutoring techniques by understanding more what the students like to have while working and taking lessons .
In the next time I would have such a challenge , I would use the visualization tool since the most important thing in design thinking is the shared insight and learning and it would help the students use more techniques and develop them .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 21506 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | 1 . Challenge : Describe your challenge , including all relevant information .
Choosing between 2 equally good job opportunities . Offers are both high positions and competitive salary .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
Storytelling – I chose this as this will help me consider all the possibilities I have n’t seen yet through the point of view of persons I tell the story to .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
I considered all the pros and cons , not only the salary but also other benefits , company ’s stability , work environment through telling the sitution to the people I trust . I also laid out all the other why s and what ifs in my decision and asked how they will respond if they are in my shoes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. ,
how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We must always have a clear mind and consider all possibilities to ensure a sound decision making . It would really help to have a certain type of approach for challenges faced .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
This tool always works for me . However , I may also try visualization in which I can illustrate the things need to be considered .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: 1 . Challenge : Describe your challenge , including all relevant information .
Choosing between 2 equally good job opportunities . Offers are both high positions and competitive salary .
2 . Selection : In your own words , briefly describe the tool you selected ( e.g. , what it is and why you
selected it for your challenge -- including any appropriate video lecture references ) .
Storytelling – I chose this as this will help me consider all the possibilities I have n’t seen yet through the point of view of persons I tell the story to .
3 . Application : Describe how you applied the tool you selected to your challenge ( e.g. , what you did
and how the tool was applied effectively or ineffectively ) .
I considered all the pros and cons , not only the salary but also other benefits , company ’s stability , work environment through telling the sitution to the people I trust . I also laid out all the other why s and what ifs in my decision and asked how they will respond if they are in my shoes .
4 . Insight : Describe the insight you gained from applying the tool you selected to your challenge ( e.g. ,
how an insight affected your thinking about the challenge and about design thinking more broadly ) .
We must always have a clear mind and consider all possibilities to ensure a sound decision making . It would really help to have a certain type of approach for challenges faced .
5 . Approach : Describe what you might do differently next time -- applying the same tool you selected
or a different one -- and the reason(s ) why .
This tool always works for me . However , I may also try visualization in which I can illustrate the things need to be considered .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 15653 |
You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address. | Reflection _ Mind Mapping Tool
1 _ Challenge and Selection :
Mind mapping is a greet tool that I used every time , it has many uses to solve problems . and I will talk
about an very important challenge of this tool this is “ make smarter decisions “ .if you are facing a
problem and not sure which option to take to overcome it ? try using the main branches of a mind map
to identify the different options available and explore the possibilities of each option . Mapping out your
options using keywords will trigger associations in your brain and spark further ideas . this will enable
you to analyse each option thoroughly and set yourself up for making the best decision based on all of
the facts . as your brain works creatively towards a solution , drawing out new ideas , you will start to
look at your problem from different angles . we often face problems in thinking about design and
thinking about solving them properly , because this tool helped us a lot to solve these problems in a
much better way , as it makes the mind able to link the ways that lead to reaching the solution and
make us able to take the right decisions .
2 _ Application
Many people and architects use mind mapping in their lives because it makes a lot of things more easy
as it use in planning , brain stormingو solve problems , content creation and taking notes .
I use mind maps to find solutions to many problems of design and exploitation of spaces , as I had a
project to design a tourist bazaar and to identify spaces and employ them to achieve their purpose .
Using mind maps made me able to make the right decisions and use the spaces and employ them in a
correct way , as I started brainstorming all the ideas inside me Then I tried to arrange them in the form of
diagrams , as I was able to bring out many and many ideas and make that my mind is able to compare
between the available solutions and ideas and choose the best and most creative of them , so using mind
maps is a very organized and effective way to choose the best available solutions , and it also helps our
mind to bring out all The ideas inside him and encourage him to think of more solutions .
3 _ Insight and Approach
I use mind maps to find solutions to many problems of design and exploitation of spaces , as I had a
project to design a tourist bazaar and to identify spaces and employ them to achieve their purpose .
Using mind maps made me able to make the right decisions and use the spaces and employ them in a
correct way , as I started brainstorming all the ideas inside me Then I tried to arrange them in the form of
diagrams , as I was able to bring out many and many ideas and make that my mind is able to compare
between the available solutions and ideas and choose the best and most creative of them , so using mind
maps is a very organized and effective way to choose the best available solutions , and it also helps our
mind to bring out all The ideas inside him and encourage him to think of more solutions .
| EMAIL:
ID_NUM:
NAME_STUDENT:
PHONE_NUM:
STREET_ADDRESS:
URL_PERSONAL:
USERNAME:
| ### Task: You are a PII (Personal Identity Information) Detection. Given a essays written by students, you have to identify ONLY the following:
NAME_STUDENT - The full or partial name of a student that is not necessarily the author of the essay. This excludes instructors, authors, and other person names.
EMAIL - A student’s email address.
USERNAME - A student's username on any platform.
ID_NUM - A number or sequence of characters that could be used to identify a student, such as a student ID or a social security number.
PHONE_NUM - A phone number associated with a student.
URL_PERSONAL - A URL that might be used to identify a student.
STREET_ADDRESS - A full or partial street address that is associated with the student, such as their home address.
### Input: Reflection _ Mind Mapping Tool
1 _ Challenge and Selection :
Mind mapping is a greet tool that I used every time , it has many uses to solve problems . and I will talk
about an very important challenge of this tool this is “ make smarter decisions “ .if you are facing a
problem and not sure which option to take to overcome it ? try using the main branches of a mind map
to identify the different options available and explore the possibilities of each option . Mapping out your
options using keywords will trigger associations in your brain and spark further ideas . this will enable
you to analyse each option thoroughly and set yourself up for making the best decision based on all of
the facts . as your brain works creatively towards a solution , drawing out new ideas , you will start to
look at your problem from different angles . we often face problems in thinking about design and
thinking about solving them properly , because this tool helped us a lot to solve these problems in a
much better way , as it makes the mind able to link the ways that lead to reaching the solution and
make us able to take the right decisions .
2 _ Application
Many people and architects use mind mapping in their lives because it makes a lot of things more easy
as it use in planning , brain stormingو solve problems , content creation and taking notes .
I use mind maps to find solutions to many problems of design and exploitation of spaces , as I had a
project to design a tourist bazaar and to identify spaces and employ them to achieve their purpose .
Using mind maps made me able to make the right decisions and use the spaces and employ them in a
correct way , as I started brainstorming all the ideas inside me Then I tried to arrange them in the form of
diagrams , as I was able to bring out many and many ideas and make that my mind is able to compare
between the available solutions and ideas and choose the best and most creative of them , so using mind
maps is a very organized and effective way to choose the best available solutions , and it also helps our
mind to bring out all The ideas inside him and encourage him to think of more solutions .
3 _ Insight and Approach
I use mind maps to find solutions to many problems of design and exploitation of spaces , as I had a
project to design a tourist bazaar and to identify spaces and employ them to achieve their purpose .
Using mind maps made me able to make the right decisions and use the spaces and employ them in a
correct way , as I started brainstorming all the ideas inside me Then I tried to arrange them in the form of
diagrams , as I was able to bring out many and many ideas and make that my mind is able to compare
between the available solutions and ideas and choose the best and most creative of them , so using mind
maps is a very organized and effective way to choose the best available solutions , and it also helps our
mind to bring out all The ideas inside him and encourage him to think of more solutions .
### Output: | {
"EMAIL": [],
"ID_NUM": [],
"NAME_STUDENT": [],
"PHONE_NUM": [],
"STREET_ADDRESS": [],
"URL_PERSONAL": [],
"USERNAME": []
} | 9582 |
Subsets and Splits