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I've been to a number of Olive Gardens across the country and this one by far has me most unimpressed of all. \n\nOur server, Derek A. (tall, bald guy), was hopeless to say the least. He didn't mention any specials, didn't get us our drink refills in time and never offered any additional bread sticks or salad. Finally waited forever to ask for a to-go box and our check, only to hear him whine to another person right behind us about how he can't seem to catch a break and how he can't even pronounce my name. Ahem, ok, but don't say it right in front of the customer?? :)\n\nFood portions were great and entrees were yummy, but breaksticks were not warm as we've come to expect from Olive Gardens. And did I mention that we didn't get any extra? :D\n\nAnyways, horrible experience. Maybe he was having an off day, but I'd suggest asking to be waited by someone else (everyone else seemed wonderful!) and I believe your server's attitude is directly proportional to your dining experience. | 01
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Went here becuase my in-laws wanted to try it out. Not a big fan of Olive Garden but you can't go wrong with their food. \n\nWe went on a weekend so it was busy. The table they sat us at, smelled so badly!!! I did not even want to put my purse down. The area smelled like throw up or smelly feet. This made my food experience not good. \n\nThe place is just older and needs some renovations. Please change your carpets! | 01
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The minute you step into this OG, you will get the stench of smelly socks. Very hard to un-notice the smell. Service was poor, the waitress was just trying to get rid of us ASAP, even though we went in at 8PM (not too late for dinner in my opinion). The place is not clean, the table we sat was sticky.\n\nFood was in par with the other OGs. Will I go there again ? nah for the amount of money I pay I would go some place else - that at the least doesnt smell.\n\nIm giving this two stars only for the food. | 01
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You know what Olive Garden is and so do I. Despite being far from authentic, I typically enjoy their food about once or twice a year. This time we had a gift card, so that was incentive enough to go. They currently have a 2 for $25 which is okay, but the portions are a lot smaller than their regular entrees. Yes, you get unlimited salad and breadsticks, but it's just iceberg salad. The deal also comes with either a small app or a dessert to share. It was enough for the price, but they should mention the portions are reduced. Contrary to LR's review, I have ALWAYS taken leftovers home from OG. I easily ate the whole entree after eating salad and breadsticks. Unless they just reduced their portion size since the last time I went, these were definitely skimpy and did not come with that much chicken either. The smoked chicken was decent.\n\nOur friend got the unlimited soup, salad and breadsticks for dinner (yes they offer it for dinner for $3 more) but our less than friendly waitress snagged 2 of her breadsticks off of the table before she was finished. Why would you snag breadsticks from right in front of someone in the first place, let alone someone who has them as part of their meal. The spicy sausage soup she first ordered was mostly broth. \n\nAll in all, it's not that good and there are better places you could go and not have to wait 45 minutes for a table. Try a real, local Italian place, like Libretto's up the road or Portofino's on Park Rd. Their dishes are made by real Italian people, not dreamed up in a corporate kitchen, and they give you your money's worth. \n\nDrive 5 minutes to Libretto's for real Italian food or 10 minutes to The Carolina Bistro. | 01
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My mother wanted to take my wife and I out to dinner for my wife's B-day, we were a party of eight, we were assigned two waitresses that had a difficult time getting on the same page. Wrong order, wrong drink refills, and it took 1:49 from the time we placed our order until the food reached the table. A member of our party stated a food allergy, he had to order twice and still received food that contained his stated allergy. Upon notifying the manager we were told not to worry the check was taken care of and he apologized. He suggested we dessert as well, which took another 34 minutes, and arrived with the check. Upon leaving we had to walk by the rear of the building were the waitress and manager were talking and over heard her complaining about us, when confronted the manager apologized again and returned inside. Needless to say we will not return to this location again, and I would suggest that you do the same. We were not the only ones with a grievance as several other \npatrons were given gift cards and comped bills. | 01
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Want a zero star option! I am a fan of olive garden but this one is horrible! Where do I start? Got soup without bread which came about 20 mins later as it was baking every time we would remind her although everyone around was getting baskets. Then Food ordered was new promos that had no details and had to rely on waitress which was clueless! She lied about the meal all together. Ended up with 2 meals un eaten. The bread finally arrived at end and lemon never came...she kept saying it was being cut! Ended with her dropping our plate on floor causing flying glass and never got a mint! Well at least she was smart enough to ask mgr to talk to us b4 us asking! | 01
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Most people are aware that OG is far far from authentic...however it seems that OG has gone downhill in recent years, and has left it up to a marketing team to save them. Upon our most recent visit to this OG in Pineville, They gave me food poisoning. Having worked in the restaurant business for 15 years, I am very aware of what food poisoning is and is not. This was the real deal..my first hint should have been at the restaurant when the couple seated next us were complaining about their food. I doubt we'll ever be back. | 01
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I am not a fan of big corporate \""Italian-style\"" chain resturants, and the OG is one of my least favorites (behind Maggianos, Macaroni Grill, and Bucca di Bepo). I would never choose to go here over a locally owned place, but unfortunately, there are times that I find myself at one of these types of places for a work or social event planned by someone else. \n\nThat is how I ended up at this OG location. There were about 15 of us, and you would think a big corporate chain like OG would be well versed in serving large groups, but on this particular visit, the service was even worse than the food (which is not very good in my opinion).\n\nThe service was PAINFULLY slow and the server(s) kept forgetting to bring items to the table. It took forever to get drinks to the the table. Then, I had ordered soup with unlimited salad & breadsticks... as did several folks at the table. With so many eating salad, it was gone in no time and it took forever to get more to the table. A couple of people didn't get their entrees at the same time, so awkwardly sat at the table waiting for food. \n\nThis attempt at lunch ended up taking 2+ hours - which is ok for a dinner event but completely unacceptable at lunch time when you have to get back to work. The bad service coupled with the mediocre food just makes this place a big waste of time. Next time someone plans an event here - lunch or dinner - I will just have to respectfully decline. | 01
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Came here for lunch with my pops, who was fiending for their $6.95 soup/salad/breadsticks extravaganza. He is a huge fan of this deal, but unfortunately did NOT receive it, since it happened to be a Saturday afternoon, and they only offer their lunch specials on WEEKDAYS.\n\nAnother slight issue I had was the fact that the waiter messed up my order, but the manager gladly replaced it free-of-charge for me, and gave me her humble apologies. Once I received the dish I ordered - beef medallions over fettuccine alfredo - it was actually pretty tasty. It featured green onions, chives, sauteed spinach, and tasted pretty fresh, discounting the strong vinaigrette coating on the steak. My dad would have given this place four stars, but I am not my dad! | 01
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Oh Olive Garden...you really impressed me with your new menu options and I'm very happy to write this review!\n\nIt had been a while since I've visited and OG, mainly because I was tired of always ordering the same thing. But my parents were in town and wanted to stop in for dinner so I figured...why not?!?\n\nWe started with the Moscato, what I love about the wine here is that they always let you sample prior to ordering a glass and now they offer a glass and a half...whoooo hoooo! The Moscato is sweet, fruity and crisp! One of my absolute favorites!\n\nOur appetizer was the lasagna fritta which is Parmesan breaded lasagna pieces, fried and served over Alfredo sauce topped with Parmesan cheese and marinara sauce. I must say this was a very delicious way to start the meal! The fried pieces of lasagna were hot and crispy and the two sauces and cheese were a perfect compliment! I would definitely recommend this to anyone! \n\nWe also had the Zuppa Toscana which is spicy sausage, russet potatoes and cavolo greens in a creamy breath and salad. For the meals we had Tour di Mare which has three small portions of their creamy shrimp Alfredo, shrimp scampi fritta which are a new item of lightly fried shrimp tossed in a garlic and white wine sauce! They were very good the mix of favors offers a very unique taste! We also tried the Bucatini with meat sauce. The pasta is a little thicker that spaghetti noodles but equally delicious! \n\nOur server was outstanding and our food was delicious, I am absolutely looking forward to going back and trying some more of their new menu items! | 12
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I love this place because the pasta is always very very very hot. | 12
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Let me start off by premising the fact that I was at the mall, I knew I could sit quickly at the bar and I had a gift card since christmas or I would not be eating at a chain restaurant. It was what you expect at all of the chains. I got chicken and shrimp carbonarra (spell check). It was fair. What does one expect for something quick and convenient to what I was doing at the time. I do wish however that I spent the gift card next door just shoveling cheddar bays down my throat. Good talk. | 01
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Until recently, I worked near the mall and a couple of weeks ago my wife and daughter decided to surprise me at work for a family lunch date and this OG was selected. Biggest mistake ... ever.\n\nThe only positive part of the visit was the host/hostess station, who had their act together enough to seat us with minimal wait. We then sat at the table for15 minutes before anyone resembling a waiter appeared. When our waiter approached our table, he set down two menus and walked away without saying a single word or acknowledging us in any way. We then waited another 10 minutes before he returned to take our drink AND meal order.\n\nAt this point, we were both upset but decided to give them a pass since it was a busy lunch rush on a Friday. My wife and I both ordered coke and decided to get the all you can eat three pasta promotion and asked for our garlic bread and salad to be brought out before the meal. \n\nWe then did not see our waiter again for 30 minutes when he appeared carrying our entire meal out on one tray - drinks and pasta - without salad or bread sticks. We were visibly upset at this point, my lunch hour was now over, and we were just now getting our incomplete first round of our \""all you can eat\"" order.\n\nHe literally put the food down on the edge of the table without asking us who had which dish and disappeared again. My wife had ordered the fettuccine Alfredo for her first dish. I am not exaggerating when I say that what she was brought was a bowl of cold linguini noodles with a glubbed-on ball of cold Alfredo sauce sitting in the center on top of the noodles.\n\nI never request to see the manager when the service is this poor because management is always the problem. Incompetent management breeds the hiring of incompetent wait staff, so rather than make a scene I simply leave the restaurant. If they care to stop me to try to insist I pay, well then game on. No one stopped me.\n\nI returned to work with an empty stomach and placed yet another restaurant on my black list. And we never did receive our salad and bread.\n\nOlive Garden - your food is not that good to begin with. If you wish to stay in business, I suggest you visit stores for quality checks on a much more frequent basis - especially this location. Just dreadfully awful.\n\nCheers! | 01
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Went here on Sunday. We don't usually go to chain restaurants, simply because there are so many delicious locally owned restaurants in the area. However, we had a gift card and decided to go have dinner. \n\nWe got there around 6 and had no wait for a table. However, when we left, there was alot of people in the lobby waiting for a seat.\n\nWe both ordered a glass of the house red. Well priced and very good for a house wine.\n\nI ordered the soup and salad with the pasta fagoli soup. My husband ordered the lasagna primavera from the lighter side part of the menu (it had spinach and veggies in it).\n\nBreadsticks and salad came out like expected. The breadsticks are alway delish and hard to turn away eating more. The soup was very good and my husbands lasagna was even better. However, we were joking that there is no wonder that the lasagna was on the lighter side. It was so small!! I guess we should have expected that, given that making lasagna \""light\"" isn't an easy task. I can't even begin to explain to you how small it was......AND normally we normally split meals at restaurants, so we are typically used to smaller portions to begin with! Probably the size of half a deck of cards (width, length, and height) with like 3 small pieces of grilled chicken on it. He ate it and didn't complain....it was tasty, though!\n\nNormally we skip dessert but when the waitress came by, my husband ordered the pumpkin cheesecake (not sure if it was because he was still hungry or just craving something sweet!). This was SO good. HUGE slice of cheesecake. Very tasty and that slice was gone in like 5 minutes haha. \n\nOverall, ok experience, just wouldnt go back unless we had another gift card. | 01
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Popped in for a take out order on a very busy Sunday afternoon. I don't know why the OG gets so busy on family holidays like Mother's Day, but on this one it was packed solid with people waiting outside, inside and in the bar area.\n\nWe were able to place our to go order with the very busy takeout manager. That guy should get five stars. But the rest of the place, not so much. We sat at the bar for 30 minutes waiting to place the order and then waiting for it. Could someone have asked us if we wanted a drink? Maybe offered a glass of water? Nope.\n\nThe food was OG standard but again it was packed perfectly with the salad in an interesting container that kept the lettuce and such fresh with the dressing and croutons separate. They also put a separator to keep the cold stuff from affecting the hot stuff.\n\nTwo stars because the place was less than tidy and the bar staff didn't seem interested in customers. Otherwise, it would have been pretty good. | 01
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i know, I know--Olive Garden, how pedestrian of me! I don't have too many chain restaurant reviews, so I figured I'd write one. We went for a surprise birthday party. My friend had made a reservation which they somehow didn't have (maybe she called the wrong one? Anyway, I'm not going to dock for this). The staff was very accommodating, they were able to put a table together for us on short notice. \n\nWhen we sat down, I was immediately hit by a gross smell. I asked my friend \""Do you smell that? It smells like...\"" to which he replied \""wet dog!\"" which is exactly what I was thinking. It smelled badly like wet dog. How disgusting. Maybe it was the table--can you say dirty rags? While we waited for the rest to arrive, we got breadsticks and were also told that dessert for the birthday would be a charge. Really? Come on now. The bread sticks were pretty underwhelming--there was no garlic or flavor really. Booo. \n\nOnce everyone arrived, we placed orders. I got the Bruschetta Salmon. When I asked the waiter how it was, he said he hadn't tried it in forever but that people say it's decent--I appreciated that honesty! They served salad shortly My goodness this place was slow though. The food took forever. When it came out, it was pretty lousy. I found two bones in the salmon before I quit eating it. The risotto pasta thing under it was so heavy and the salmon was sort of hard and the toppings made no sense. It felt like two or three dishes in one. Others' food didn't come out, so the manager came out and apologized and comped several meals. He even went up to the birthday boy and told him he'd comp his dessert as well. Thumbs up. \n\nDessert was actually pretty good--I got the chocolate tuxedo mousse cake which was quite good and it seems everyone else enjoyed theirs as well. The only reason this place is getting 2 stars instead of 1 is for service. Our waiter was personable and friendly, and the manager was excellent. I'd stay away from this garden like the plague, though. | 01
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It is amazing how this restaurant always has long wait times when I honesty don't believe that the food is great. I have gone a couple of times and each time that I have gone I have gotten different dishes. I feel like the food is not flavorful and are always missing something. You can definitely find better chain Italian restaurants like Maggiano's or Bravo! Come here if you like bland dishes. | 01
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This place was disgusting!!! I ate here yesterday around 6. I usually love Olive Garden but the last 2times I've been here was nasty. The outside is dirty, front entrance littered with cigarette butts. There is a stinch as soon as you open the door. The food was gross, greasy and very bad. I gave it one star because of the waiter. I'll never go to this one ever again. The health inspector needs to visit and manager fired!! | 01
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From the time we walked in to the time we left the staff was extremely friendly. The new \""small plates\"" are a great addition to an already great menu selection. Try the crispy asparagus!!! Only 2.99 to add to an entree. My wife had the steak Gorgonzola and it was cooked a perfect medium. All in all I felt like it could not have been a better dinner date night! | 12
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--LOOK AT MY PICTURE!!! \n\nThis is a picture of an **INSECT that I was about to eat!! I was really hungry and decide to stop by and eat.. Thank goodness this was my second plate and I wasn't too full because I gulped down the first plate.. This is your soup of toscana that I was served. \n\nManagement provided a friendly compensation, but I don't want anyone to get poisoned, sooo yeah, eat at your own risk!! | 01
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MY WAITRESS WAS AMAZING!!! Her name was ALLYSON. I would ask for her if you have the opportunity and she was the waitress on shift. \n\nThis definitely started off as a bad experience. We called at 5:50pm and told them we wanted to come in around 6:30pm and wanted to make a reservation for 6. The hostess on the phone informed me that there was no need to call ahead. We again mentioned that it is a party of 6. She said they are so slow that we don't need it. OKAY!\n\nWe get to the parking lot at 6:30pm and it is packed!!!!! We were a little confused because what we were told earlier. Once we got inside we were told we would have a 40 minute wait. I was pissed because the lady on the phone insisted that we do not need a reservation and here we are stuck waiting. We wanted to talk to the manager, who never came. However after 5 minutes a party of 7 failed to show up and we were given their table. This made sense, we appreciated it.\n\nThereafter, we did the endless pasta for 9 bucks and the soup/salads. Its an olive garden. The food was really good it was nice and warm so thats always a plus. The breadsticks were extremely fresh and flavorful among the best I had. The waitress was attentive but not to much! Our drinks and food were prompt, she came around enough, extremely nice. She made the experience that began negatively a whole lot better. Had we had a horrible waitress the place would have gotten maybe 2 stars.\n\nALLYSON IS AMAZING =] truly a pleasure! | 12
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Smells like wet dog. EXTREMELY humid inside. Food was good (the two stars worth). Service was very bad today. I am a server myself and I would be beyond embarrassed if I provided such poor service to a table. Added bonus - It constantly seemed like she was trying to rush us out. Delivered our desert in a to go container without us even asking!!! Also delivered our checks before we were halfway done and we had to ask to have a desert added on... | 01
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I've been to this place at least four times now. (once every month) I've had good experiences all four times that I've gone. I do however go during lunch time when they aren't as busy. We also go when we get their buy one entree get one free coupon in the mail. It's an awesome deal! \n\nThey have a huge variety on both their drink and food menu. I will say that I think they have the best steaks compare to Applebee's and Chilli's. Their steaks are super tender and the server always ask you to cut your steak to make sure its cook the way you asked. | 12
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Been eating here for three years now, and the service is always good, as is the food. My daughter (5) loves the ribs, as do I. Our favorite thing to eat here, though, are the Carolina Honey Bites off the appetizer menu. I've had nothing like them, so they always hit the spot and start the meal off right. Strongly recommend to fans of ribs. | 12
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Currently here at the restaurant. It's noisy, crowded, disorganized, and there are not enough waiters. In our case we got out appetizer and our entree with about a 2-3 minute seperation. They had not even cooled enough to eat them before we got the entree. We were not the only one either, the people next to us had the same thing happen with an even shorter delay. So lets move onto the entree... Two steaks both looked good on the outside. One ordered medium the other medium rare... Both are RARE beyond rare. Giant red center all the way to the edge. This place is to expensive for the level of service that they provide.\n\nSo after this bad experience why did I give a two star review instead of a one.... Because the potato skins were delicious | 01
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So far really slow food service . Took over half an hour to get main entree after getting the drinks and appetizer. \n\nServer was good, but my filet medallion was off . A second filet medallion was undercooked. By this time I was done with my ribs,which were very tasty, and my sides and I asked to see the manager. The manager gave an apology and only charged for the ribs. okay, but won't be going back soon . \n\nMy Strawberry Limeade,an alcoholic beverage, was great! | 01
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I had been a fan of TR for years. Saturday was my first time back and I was dissapointed in the changes. The menu had changed greatly. They took away all the samplers of different ribs and the portions are much smaller. The price has gone up alot also. The ribs taste good but for the price it's just not worth me going back. I heard they were having a tough time thru the county but the changes made I don't believe will make them better. | 01
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I received a free entree coupon for my birthday from Tony Roma's, so I used to it to get some takeout since I am alone this week and my husband is gone on a business trip. Otherwise I would have brought him with me and we could have dined in! \nI'd never eaten here before, so I thought it would be great to give their food a test run.\n\nThe girl who brought my food out, (hostess I assume by outfit) walked over with a straight face and asked me if my name was the one on the to go order. It was. She handed me the food and still with a straight, almost unfriendly face asked for the coupon. I handed it to her and gave her a tip also. I always tip, even on free food! I was a server for 2 years at Red Lobster. She didn't smile once and gave off a very unfriendly, almost hostile vibe. Really made me sad. She made me feel like crap for using the coupon that the company sent me!! And I gave her a tip!! Its not like she got nothing out of it!\nI ordered the steakhouse burger (was craving a yummy burger since Im pregnant) and fries. The fries were bad. Not crispy but chewy and not very salty. The burger was pretty yummy, but was slopped in the box carelessly. :/ \nDoesn't seem like good customer service. This was my test run, and I know not to go back and take my husband now. | 01
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I came here initially seeking Sriracha, but unfortunately, this location did not carry it. The very handsome sales associate (near the computer stuff on 8/23) with the moist blue eyes and sandy hair was incredibly helpful to my friend and me. He searched other stores for Sriracha and skillfully wrote directions for us. I've never received directions as precise as those he gave us. This sales associate was exceptional and smelled really good. I highly recommend this location for its staff (but don't go here for Sriracha). | 12
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You don't need fancy computer controlled cash registers and racks to get a shirt clean. \n\nThe husband and wife team that own Starmount Cleaners work six days a week and they have not yet invested in a computerized order taking system. Maybe that's why they always:\n\n--Remember my name\n--Remember I like medium starch\n--Return my clothes quickly \n--Do so for only $1.50 per shirt\n\nI tried a lot of the bigger cleaners, paid a lot more money and was never satisified until I found this hole in the wall cleaners. This is one mom and pop you shouldn't miss. | 12
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I am all for supporting local small businesses in my communi, butafter having one of my $50 dress shirts sliced in the same two spots on each sleeve by Starmount cleaners i would never return. The owner is very rude, denied damaging my shirt and tried telling me the shirt wore out. Obviously they are dishonest, and are not concerned with long term customer satisfaction. Further, they do their own dry cleaning in-house and do not do as good of a job as the ones who send it out. Avoid this place at all costs. If they damage or loose your items they will leave you out to dry, literally. | 01
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I stopped in to get a serpentine belt replaced that I had in hand. It broke on my lunch hour so I went to AutoZone and bought one. I how long it would be to get to it and how long it would take. They said they could get to it \""right now\"" and it shouldn't take long. 30 minutes later they pulled it in the shop. 1 hour later it was completed. They tried to charge me $212 for 2 hours of labor. I asked how could it take 2 hours when it was only the shop for 1 hour and I was there for 1.5 hours. They then corrected it and charged me a flat fee of $99.07. If this is their generic price for 1 hour of labor it is ridiculous. It shouldn't have take an hour to do it anyway. This is the first and last time I will visit here. They also pulled my car in front and left it running while the bill was being discussed. I am very unhappy with their service and will let everyone I come in contact with.\n\nUpdate. The owner called me to apologize. He asked me to call back and get a full refund. He also had a free oil change put on my account. I called to get the refund. I probably won't be back. It's not convienent for me. I only stopped because I needed ta repair that day and they were close.\n\nThis occured on 9/27/2011. | 01
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I wish it were possible to give a business 0 stars because this auto repair facility committed several cardinal sins today and are not trustworthy. \n\n(Background: I am a young female who has had plenty of trouble with being treated unfairly in the auto repair world. It is my pet peeve. It is wrong. And you - mechanics - should feel ashamed for taking advantage of women car owners because you think you can.)\n\nI went to Treadquarters today for help after I noticed a screw had punctured my tire earlier this morning. The tire wasn't deflated yet and the screw was deeply embedded in the tread. I needed a patch so I could go on about my day. When I looked Treadquarters up online they were advertising \""Free Tire Repair\"" with some exclusions, none of which applied to me. This coupon, paired with their good reviews, made it an easy decision to stop by. \n\nThe young man who greeted me seemed a little turned off by my coupon. I'm assuming this company offers such incentives so that customers will bring them other business that creates better revenue. A smart strategy. However, it doesn't work if your employees are begrudging and dishonest. He went out to my car to look at the damage and proceeded to feed me some bullsh*t about the screw being too close to the side wall. The screw was definitively NOT in the side wall or anywhere near it, no matter how many times he tried to show me with his \""thumb measurement\"". It was only about an inch away from the mid-line of tire. Regardless, this young man said it couldn't be patched and that I needed to buy a new tire. I didn't argue because I knew differently since my dad works on cars and I had already sent him a picture of the situation. I thanked the jerk for his time and drove off. \n\nA few miles down the road, I stopped at Woodies. I told the front desk guy there about my situation and he said they would take a look. My tire was patched and I was back on the road in 30 minutes. I will be doing a separate review for the great service I received at Woodies. \n\nThis type of treatment is inexcusable and I have no qualms with denouncing the entire company until they deal with their dishonest employees. He tried to \""screw\"" me over. Bad move buddy. | 01
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I went in Treadquarters Pineville 3 weeks ago to get a patch on my tire. Today I was washing my car I noticed a big scratch on my wheel that went the entire way around. In the past I worked at a custom wheel and tire shop and know that the only thing that will cause this type of damage is if the technician does not pull the wheel weight off the wheel when he dismounts or installs the tire after a repair. Now everybody makes mistakes but back at the tire shop I worked at if the technician made a mistake and caused any kind of damage he would inform the customer. This was not the case at Tread Quarters Pineville. When I went back to Treadquarters to show them the damage, the same young man as mentioned in \""(Aaren H)\"" negative review told me that there is no way that this was the cause of the damage and that I probably curbed my wheel. Are you freaking kidding me??? It seemed as though he took it personally and then told me that he will file a claim. (In which I still have not heard from the company) I will also make note that he told me that this damage does not affect his hourly pay or anything at the shop. I have never dealt with such poor management in my life. This sort of treatment is inexcusable and I have no problem letting everyone I know the the poor treatment I received at Treadquarters in Pineville. | 01
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I don't like to give out one stars and I don't give them out lightly without an explanation. I was out driving looking for yard sales in the area when we passed this cute little restaurant. I figured it was probably going to be some amazing southern cooking and my heart was craving some delicious buttered pancakes. To my dismay they were done with breakfast once we arrived. Ah well. No big deal.\n\nWe sat at our table and it took a bit for our server to come and talk to us, and there were only a couple people there. I felt as if our being there was an inconvenience and I was pretty bummed since I'd had such high expectations of the place. We ordered Mt. Dew & when they brought it out, it was in a can. So, obviously, no free refills. Ok. That I was even sort of ok with... \n\nWell when our food came out, I ordered the veggie plate, which was 3 sides. A salad with ranch dressing, mashed potatoes and gravy & corn were my meal & my boyfriend ordered the roast beef special that the server swore by. \n\nMy salad came out and it had only lettuce on the plate with a gallon of ranch dressing. No carrots, cheese, onions or anything but it had a slice of tomato that appeared to have mold on it. Gross. I ate a few bites of the lettuce drenched in ranch before I noticed the tomato & then I pushed it aside. My boyfriend tried the roast beef and said it was so chewy he had to grind it against his teeth for awhile to chew it up & it was just bland in general. \n\nI took a bite of the potatoes because at that point I figure it was the best thing I'd be eating at this place. I stuck them in my mouth and wow... they were flavorless. It was seriously like I'd taken a bite of textured air. Really??? So I said nothing and offered a bite to my boyfriend to see what his reaction was because I knew he wouldn't believe me if I told him. \n\nHe took the bite and stopped chewing immediately and looked at me with a questioning look, and said, \""Gross.\"" The corn was good but that was seriously the only thing I could even eat. He ate a portion of his sandwich and left the rest because he just couldn't do it. I was actually a little angry by this point because I can't believe a place that has been around so long could be this terrible. \n\nWhen we got the bill, it was almost $30!!!!! Yeah and those cans of pop we ordered, $1.50 each! Ridiculous. I will never return to this place and if you're driving by I wouldn't recommend it. Really sad about this one. | 01
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Great food. Great down-home atmosphere and friendly staff. Breakfast is wonderful and the coffee is good. Waffle house is crowded yet Corner Cafe is better all the way around. | 12
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Had a Breakfasts meeting last week & enjoyed a wonderful breakfast. I imagine my cholesterol jumped, however it was delicious food. Steak Omelet, I'm thinking imitation steak but no, also with 3 types of cheeses what could go wrong. You would think that with that may types of cheeses it would be heavy but no just the right blend & amount cheese & steak. Home Fries come with it and all I can say is I hope your hungry. The portion is quite large. I'm guessing about 1/3 of my plate was home fires. Overall service was good and food good, price is average for a dinner type atmosphere. Definitely will add them to my list of restaurants to revisit. | 12
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I was a bit skeptical about boarding my dog since I take him wherever I go but I heard rave reviews this place. That being said, I was a tad nervous when taking my dog there last summer. The staff was extremely friendly and understanding about my apprehension about leaving my dog and I thank them for that. When I was away, they emailed me a picture of my dog so I could see he was doing well (plus you can go online and see them on their webcam during play time) They also offer additional packages with more play time, ice cream doggie treats, bed time stories (don't laugh, thats just cute) and more. My dog was so happy when I went to pick up, I think he was even smiling! I think their prices are pretty reasonable for overnight stay compared to some other joints in the area and have taken him there a few times since. \n\n Best Friends also offers your pets first night free which is pretty sweet seeing that I have nothing against saving $$$$ here and there and they provide you with a report card when you pick them up--again--cute!! Even though I dont like near there anymore, I would definitely go there again and can't recommend them enough. | 12
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I recently went out of town for 4 days and decided to try Best Friends Pet Care. The staff was pretty friendly and the whole boarding process was pretty simple and fast. My major gripe is when I picked up my two dogs four days later, they both smelled really badly, one of them had feces caked to her entire underside with a cut on her back right leg, and as soon as I took them outside they acted as if they hadn't been out to go all day as they immediately went right off the sidewalk (both of them peed and pooped! - this never happens, usually I have to walk them forever to get them to go). I did like the fact that they sent me a picture of them during my trip and that they gave me a report card - although the card said both of their bowel movements were normal - but when they went as soon as I took them from the facility, it was both diarrhea. Overall, the place is nice, folks are friendly...I was just not pleased with the condition of my dogs when I picked them up. | 01
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LOVE THIS PLACE! Best Friends treats my baby like no other. She goes there, and they treat her like she is one of their own.\nNow, having said this, we haven't taken advantage of the boarding or doggie day-care services. Sammie gets groomed about every other month and she loves it! The rates are reasonable ($60 - She's a mid-sized Black Lab/Border Collie Mix), and they think of everything. They know that I work all day, so they let me drop her off first thing in the morning and pick her up on my way home from work. After she is finished with her grooming, she plays with the other dogs that are there for Doggie Day-Care.\nSammie smells so good when I pick her up and she always has a cute bandana on her. To add that personal touch, whenever I make an appointment, they ask me if I'd like the same groomer as last time. Heather is Sammie's \""Best Friend\"". I know that she will take good care of Sammie whenever I drop her off. In the end, that's what is most important to me. I know that Sammie has a great day whenever she goes to Best Friends. | 12
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These guys are great!!!\nMy boyfriend took his dog here the other day and they took him without an appointment with no hassles! They did a great job and we got our baby back in a reasonable time! \nWe will be back. | 12
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This place had availability as we were calling everyone, when we got there it has a strong odor, I asked to see where they were keeping her and they said ohh we will get someone to show u. Once the person came and got us and showed us where she was going to be I almost cried with the loudness of the dogs barking giving me a headache as she was shaking I almost wanted to say forget it but we were in a hurry. I felt as go my dog went to doggy hell. The staff was more mindset on other things then telling us about what she would be doing and if they took them out for potty breaks, I'm guessing they just go in their cage, how gross, so that was disappointing. We dropped her off at 4pm on sat and were told we can only pick her up Sunday between 3-6pm and that the first night free but we got charged for two nights?? Wtf? So we ended up paying $37.00 I never received any pic of her and when I asked about it they pretty much ignored me. I liked Ironton boarding as they seem more in tune with saying hi to your furry friend and facility was calm and collective, and only $22 a night and have the friendliest staff that are always happy to see you. Dogs also get some time to run in a huge play area outside. I will NEVER take my dogs to Best friend pet care ever again!!! | 01
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I took my dog here to be boarded. He came home unhappy, but I didn't think much of it (maybe he just missed us). I used them a second time to groom my dog. This is where the problem arose. When I went to pick up my dog, they gave me someone elses pet. Even though this was a chocolate lab (like mine), it was obviously not my dog. Then they argued with me saying he was he only chocolate lab they had. Well....one hour later and 3 other labs (I thought mine was the only one!)...they finally found my dog. I wouldn't recommend this place unless you hate your dog and want to trade him in for another model. | 01
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DANGER: This place is way too small to take in the number of dogs that it takes. The online viewing is deceiving and makes this place look larger than what it is. They will try to take your dog and quickly escort him/her into the play room. However, be sure to ask for a tour and see the space. I took the tour and the space is SMALL. I was there one day and they had 17 dogs in a space the size of my living room. That is dangerous! If something were to happen (ie. a fight) all of the dogs would join (pack behavior) and there would be nothing they could do to protect your pup. | 01
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I boarded my dogs here and spent thousands of dollars with this place because of our travel schedule. I lost a lot of money with my business and couldn't afford to get my dogs. When we called they said no payment, no dogs. Ok, I understand but then they tried to say we had abandoned the dog's. They would not give me the dogs and work out a payment plan. They shipped all 3 of my dogs off and won't say where they are. I understand they wanted their money. They sent us to collections and gave my dogs away and said it was in the contract that we signed that they can do that. They said they have no idea where the dogs are now. When I say we spent a lot of money with them, it was thousands over time when you are paying for multiple dogs. My issue is if you are going to ship my dogs off you could have given them to me and work something out and they never told me they were shipping the dogs off. They told us after they shipped them off! I had to give one star rating but only because u have to. | 01
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Anything shiny grabs my attention immediately. I easily get distracted in Jared's. I went in to repair a bracelet I purchased over a year ago and I found myself lusting over case after case of jewelry.\n\nJared's offers great customer service. I purchased a couple items from one of their stores in Arizona and the location here was more than willing to help repair without charge. In both locations I've encountered very nice sales staff.\n\nYou cannot go wrong with buying me something at this store! | 12
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Buyer beware. I had purchased my fianc\u00e9's engagement and wedding band from Jared and was pleased with everything. So my fianc\u00e9 went to purchase me a watch for a wedding gift. The man sized the band for me and we left the store. The watch sat in the box for about 2 weeks until I tried it on again. I decided the watch wasn't for me and wanted to return it with in 30 days. My fianc\u00e9 was running errands and tried to return it to the Concord store where they were rude and told he to come back to this store. Once she arrived the general manager was extremely rude and calling her a liar saying the watch was worn and he got a phone call from the Concord store \""warning him\"" about my fianc\u00e9. We had to take our issue up with corporate and posting on their Facebook page we were finally able to return the watch. Beware once they get your money they will burn you on warranties and returns. Just go look at their Facebook page. It's nearly all complaints on it when other jewelry stores Facebook pages have not even half as many complaints. Stay away from this place. | 01
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Quickly losing stars. Nickle and dime you. Not a fan.\n\nHubs went shopping for some sparkle and shine for me. He did very well! He mentioned that once he picked out the earrings he was told that there is an extra charge for the earring posts. What?! How do the posts not come with the earrings (especially when you throw down a lot of Benjamins to begin with)? That is just crazy. \n\nNext, the necklace he gave me as a gift was a tad too long. So I went in and had the receipt and asked to exchange the chain for a shorter one. The employee then proceeded to tell me that I would have to drop it off, they would have it the following day, and there would be a charge to shorten it. What?! \n\nPaying for a gift given to you is nuts. That's most of a jeweler's business...sweethearts buying for their sweetheart as a surprise and they won't always get the size right.\n\nIn any case, thankfully the two employees that my husband worked with when he was in and the other that helped me when I was there worked with us to comp the earring posts and got my chain corrected that same moment at no charge. The employees and jewelry itself saved this review from being a 1 star.\n\nNeedless to say, after these recent experiences I'm even more inclined to take my business to the local mom & pops jewelers. I don't appreciate the extra fees and hassle that seems to be part of the process with this company. Jared's has gotten too big and too corporate and lost its focus on building relationships and loyalty with customers. I don't remember Jared's being like this in the past, but I heard they purchased Zales and a lot has changed. \n\nToo bad, Jared's. Your jewelry is gorgeous and employees are kind, but the shopping experience you create for the buyer has lost its charm and is now tainted in my book. | 01
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Love these guy's. I have been taking my car there since 2008. First time I brought my car there was for an oil change. Told Rod at the desk I needed cv joints because another mechanic said I did. Well, I didn't, He however told me what I needed and took me in the shop and showed me every aspect of my car and his suggestions. I was the first feel good experience I have had at a repair shop. Rod has since gone and Tim has taken his place and he gives me the same customer service I have grown to love. Keep it up guys! | 12
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This is a review of their business practices online. \n\nEssentially, a long time ago I started getting emails from this exact precision tune. Someone there must have given my email as theirs, or the tech mis-typed it. \n\nDO NOT LET THEM HAVE YOUR EMAIL.. there is no way to get off the list. I'm now taking actions to report their mis-handling in the case they send any more emails..\n\nIf you get stuck with their emails, contact their admin by searching 'whois ptautocare.com' and getting their email. \n\nEdit : They claim the link at the bottom will unsubscribe. I clicked that thing many a time man... been getting emails for years from you, the Honda Dealership nearby, etc etc... FML | 01
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Will never go back. Was there 2 hours before closing for an oil change and was turned away because they did not have enough time. I gladly took my business elsewhere. | 01
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When I bought my vehicle two years ago, I decided to go to Precision for my car's routine oil change/tire rotations. Not exactly sure why, maybe the coupons that come in, or that it is close to us, but I've had no problems dealing with them.\n\nMy only complaint, is they are always busy! So people must like them, as I always have to wait. This weekend I went late Saturday afternoon and had about a 1.5 hour wait for my oil change and tire rotation. I have left work early to have this done as well, and it is still a long wait. I think that is just part of the business no matter where you go though. At least their waiting area is nice and comfortable with a clean bathroom! I've had no problems walking around the adjacent shopping center while I wait as well.\n\nI am also with Brian H. on the female manager. She was there last year when I came in and I was not a fan of her, she wanted me to do more to my car than what was needed - I said no to all of that. All the other times, including this time, I was told my car looked great. I trust them there with my car, but definitely not her.\n\nOne more quick thing, make sure you get your key back for your tires if you have a rotation. This last time they kept it and I turned right back around to get it. Previously, I did not even notice they had kept it until I returned months later and it was not in my car, luckily they still had it. I know they do not mean to do it on purpose, but they get so busy they forget something that could be so important if I get a flat tire. \n\nSo far so good with my car! | 12
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Slow, absolutely the worst. Horrible communication skills and customer service. I wouldn't imagine In million years how inconsiderate people in the auto business could be. | 01
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There's a reason no one goes here. Service is horrible. Even with only 1 other person in the store the staff acts like their overwhelmed. How this location is still in business is some type of weird paradox. Don't bother to stop. You have been warned. | 01
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Visit this location several times before.\nFood was fresh, prepared quickly. Service was friendly and helpful.\nDinning room...all the tables were dirty.\nFood better than the normal burger chain so understand the slightly higher price.\nWill come back | 12
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Blech. I think I must have been at a different buffet than these other reviewers, because this was horrible. When we walked in, it was like we were in the South Pacific. Seriously. The thermostat must have been set at 90. A nice change from the 40 degree weather outside, but after about three minutes, it was the worst. Maybe that's for atmosphere, but it was not enjoyable.\n\nTo make the experience even less appetizing, the place is cramped and the staff does not help at all in this regard - they are constantly in the middle of the aisles, writing tickets and getting drinks in the middle of the walking areas and the like. Again, they could be going for atmosphere, and having the staff constantly around is nice, but with overbearing heat and little room to move it's not good. It's bad. Really bad. If you don't like personal space, you're good. Really good even. Otherwise, it stinks. Literally. I've been to restaurants in big cities, where rent is outrageous, that have more room to move than this. In Pineville, there ought to be all sorts of elbow room (Schoolhouse Rock anyone?).\n\nYes, there is a sushi bar where a guy makes it in front of you. Let me first tell you that I'm not really a sushi guy. I like California rolls and those little rice cakes with shrimp on them, and a few other things, but none of the more exotic stuff. But this was nasty. He would take a big fried thing and plop it down on a plate and squirt some heavy mayo-like sauce all over it.\n\nThat's not too bad, right? Well, once the rolls were gone, he'd do it again - without cleaning the plate. That's right, there was a buildup of this mayo on the platter. Several varieties, all right there under the lights. It was pretty sickening. Like a sushi hog pond.\n\nOn the regular buffet, it wasn't too bad, but it wasn't that good either. If you want a Southern food buffet (meat, rolls, corn), it's okay. But the Chinese food was just average. Add that to the place, the staff, the price - go elsewhere. China King and Dragon House aren't far away, and Tin Tin is just up the street (though I'm not a huge fan of Tin Tin either). You'll have a much nicer experience. | 01
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Ugh...don't waste your time or your money! I would have given it zero stars but the Mei Fun and the Pepsi were actually decent. \n\nThe buffet has the typical Chinese fair but the only thing I could come close to suggesting would be the fried shrimp, Mei Fun, and maybe the sweet and sour chicken. Skip everything else!!!!\n\nDon't even think about eating the sushi. I was feeling adventurous so I grabbed a few of the sushi rolls that I easily recognized (california, cucumber). One of them tried to crawl off the plate before I got back to my seat! The rolls were chewy and just plain gross, makes my stomach turn to think about it.\n\nService was polite and good on the refills.\n\nEnter at your own risk! | 01
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Absolute best price for quality sushi, and well worth the quick drive from Rock Hill. Tony is a fantastic sushi chef, and an extremely nice guy, to boot. He is definitely the reason my wife and I come back so often, but the variety and quality of the buffet is great, too. | 12
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Not very good. Dried out food. Some things cold, when they should be hot. Disappoined overall. Not clean, either. 11.99 per person not worth it. | 01
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This place is absolutely filthy. We were here last year and we decided never to go back but we thought we'd give it another try. Went for dinner tonight and was disgusted. There was old dried up rice under the tables against the wall just piled up. Wet napkins were wedged under our booth seats. Under the buffet lights, you can see splatter of food from the last decade. While I was eating, a waitress emptied plates into some bus boy buckets and some fell on the floor and she kicked it under the cart! Tons of garbage and food under these carts. Blech!! Then all the food was cold and hard. Bathroom was a hellhole. No idea why a restaurant owner would keep their place in this way. | 01
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Avoid this place. Food was decent, but a lot of it was cold and did not taste fresh. I tried the crab legs on the buffet, and as soon as I cracked them an ammonia smell was present. \nThey had a lot of American dishes on the buffet as well, over salted and overall not that good. \nThe other food was decent, but as I said before was cold. \nHowever, the sushi was decent, not the quality you expect at an actual sushi restaurant. But the guy making made me a custom roll and was very nice about it. \n\nHowever, if you do come, just get the sushi, it's worth the price and just avoid the buffet. | 01
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Did not like it. Luke warm food that was not appetizing or tasteful. Not the cleanest establishment. | 01
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I am usually reluctant to complain, but....\nToday I paid $29.99 for \""managers special\"" which included the works. Poor job. Carpets poorly vacuumed, exterior of car still had dirt on it, leather seats not cleaned properly, and the console was filled with water. Armor-all protectant all over the place and not wiped down properly. Air freshener that smells like urinal cake. Pleasant staff, but poor quality work. | 01
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Stay Away! They damaged my car. If I were you I would not risk taking my car or any other vehicle to auto bell. | 01
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I've taken my car here at least twice. Both times it failed on a defective license bulb.\nNot the biggest problem in the world of maintenance but they charged me $8 to screw it in.\n\nIf you get your car tested here, I would recommend checking your bulbs first and if they say they need to be replaced, buy the bulb from them but screw it in yourself. | 01
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My vehicle was failed state inspection because of a claim I was missing specific emission equipment. So I went to the dealership to pickup the missing parts and the dealership informed me that my vehicle has never had the emissions parts in question. | 01
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I used to only take both my vehicles here when it was buffalo Tire, the service was friendly and the work was good... \n\nOverall the attitude you get from these guys at tire kingdom is that you are bothering them if you have a question, and you should just pay them whatever they say with no explanation, they make you feel uncomfortable and unwelcome and are just plain rude. \n\nSince they've Changed to Tire Kingdom the place has gone WAY down hill. The last time I went there was for an oil change... \nThe first day (Friday) I showed up around 12 O'clock there were 2 techs standing outside and two cars parked there... I asked the techs if they could do an oil change and he said no come back tomorrow around 9am\nShowed up the second day (Saturday) and the place was packed... after waiting for an hour to get my car in, one of the guys came back and asked where I had my last oil change because they had completely stripped the bolt on the oil pan. I told them it was done there and showed them the paper work. Because it was a weekend they could not get the part and asked if I could come back Monday. I said no problem and asked if I needed an appointment they said no we will get you in just come after 10 because they needed to get the part from the dealer ...\nShowed up Monday around 11 and they had not gotten the part, once I got there they sent someone to get it.... 4 hours or so later (had time to walk to the mall, eat, walk around and get back before my car was pulled in) my oil change was done, then the tech proceeded to tell me that my rear brakes needed to be done and quoted me $780 for that... I didn't get the brakes done there, but I did have to pay full price for my 3 day oil change... $80 and not even one apology for the trouble. (I'm not the type of person to get bent out of shape about stuff I understand these things happen... bottom line is if they had apologized and maybe gave me a discount, especially for a repeat customer then I am sure I would still be getting my cars serviced there).\n\nI took my car to a shop around the corner and they did my brakes for about half the price I was quoted. \n\nI will never go back here after taking my vehicles here for years, I feel sorry for Tommy he knows what customer service is. It's a-shame his management and co-workers have no clue.\n\nIf you have a foreign car I would recommend Independence auto around the corner on south blvd they act like they actually appreciate your business and they do a good job | 01
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If I could give 0 stars for this business I would! Was totally ripped off!!!\nTook my car in to have NC Inspection. While waiting, I could hear yelling coming from the service area. After waiting 35-40 minutes the manager, Will, came out and told me my car did not pass inspection and I needed new tires for it to pass. ( I had already been told by another employee they were fine). I told Will that and he said \n\""well they won't pass for NC\"". I left without buying tires. Went around the corner to another place of business and had my car inspected and it passed! No problems with the tires. Later in the afternoon I received a car from the gentleman that does the state inspections for this Tire Kingdom. He apologized to me and told me my car was really okay to pass inspection including the tires but his boss, Will, had told him to fail me so I would buy tires. Inspector refused to fail me since it really was ok and that is what all the yelling I heard from the service area was about. He told me he could not go on knowing that I had been cheated. He said he had to do what his boss said even though he is the one that is certified to do the inspections- NOT WILL. Kudos for an honest person there even though the manager is a crook. I made a complaint to Corporate and have had several conversations with someone \nfrom Corp. They admitted Will was wrong and should not have done that! \n\nHOWEVER, Will is still the manager there so BEWARE! \n\nI was taken advantage of by this business just so Will could sell some tires. What does it say about the company that keeps someone like this on as an employee and especially as a manager!!??? \nANOTHER BEWARE- I went on Better Business Bureau site to file a complaint. You may want to read about this company on the BBB site before you think about doing business with them. | 01
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My car broke down the other night and a friend told me I should have it towed to Buffalo Tire. Being in a jam, I had it towed there only to later find out that it had changed ownership and become Tire Kingdom. I read the reviews online and my heart sank as most of them seemed to be negative... not a good feeling when you seem \""forced\"" to use their services. \n\nMy experience has been all positive. Robert has been professional and thorough, keeping me informed throughout the whole process. I explained my hesitancy to do business there because of the poor reviews and he was very sympathetic and explained the situation. Apparently, the store has had 11 different managers in a 2 year period and he was hired specifically to turn things around. So far, he's doing a great job. I would definitely give this store an opportunity for your business. \n\nI don't work here, am not related to anyone here and have nothing to gain by posting this. I just want to see people trying hard to do right and be honest get the support and business they need. | 12
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My son and I love going to IHOP for breakfast. Well this was our first attempt at this location and it was below expectations. The restaurant had about 10 tables empty and we still had to wait 20 mins to be seated. My guess is they were understaffed. \n\nOnce we did get seated, service was slow and really bad. I had to ask 4 times for silverware, 3 times for a straw for my sons cup, and the food just wasn't that good. My plate was dirty. My son asked for strawberries on his pancakes and they had blueberry syrup on them - I wonder who's plate they scraped them off of. \n\nOh and the straw came as we were paying. Not our best IHOP experience. | 01
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My wife and I had great service from Spring when we ate here a few nights ago. We always ask for either her or Tiffany. Unfortunately the steak tips and eggs that I ordered for dinner were foul. The steak was either overcooked or it was bordering on raw. Thank Gods for the fluffy buttermilk pancakes & hot maple syrup. Without them I'd have gone hungry that night.\n\nYou might wonder why we continue to eat there given the plethora or marginal experiences, well it is very cheap & its closer to the house than driving down to Carrowinds to go to Cracker Barrel. | 01
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Josh is awesome!! Great server. Get the ayce pancakes. Yum! | 12
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The service was very friendly, but the food wasn't all that good. Most everything tasted like it had been sitting around for quite a while before being plated. Especially the potatoes. Not sure I would return. | 01
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My wife asked me if I wanted to go to iHop tonight and naturally I said yes. I have to protect my dukedom. I ordered the country sausage potatoes, pumpkin pancakes & grits. It will probably be good. Their grill guy is pretty consistent in turning out good food. There are quite a few people here for a Saturday night. Well the food was barely warm. Not an auspicious start to the meal. Cold grits aren't a treat. All in all I wondered why we bothered going.\n\nWe went to iHop for brunch today 11/5/12 around noon & had Katrina as our server. It wasn't the best meal as far as service was concerned. I had to call her back to the table to refill my drink. Apparently my empty glass wasn't enough of a visual cue. The meal itself was average, a bacon cheeseburger with fries and sweet tea. I don't think of iHop as a lunchtime destination and I probably never will. | 01
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I'm trying the chicken tortilla soup and the French onion pot roast. I can safely say that I will never order either again. The soup was steaming hot and its primary flavor was salt. The pot roast by comparison had no flavor whatsoever. It was tender but the mushrooms and carmelized onions were not in evidence. To make matters worse the corn was flavorless and the mashed potatoes had no butter. Tiffany failed as our server tonight but Tracey stepped up and refreshed our drinks and brought me melted butter and grilled onions. | 01
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Okay, I know this is just an IHOP, so I shouldn't expect culinary excellence. \n\nBut.\n\nWe've been to this location a couple times. They do breakfast VERY well. Their coffee is always fresh and hot. Their pancakes are always fresh and hot. Their orange juice is never too tart, never too sweet. I've never found foreign items in my food. Wait staff is always courteous and helpful.\n\nBut.\n\nBeware - when you order NON-breakfast items, you may not end up with a satisfying meal. This past weekend I took my daughter and my grandmother to the IHOP for a quick & cheap post-church lunch. My grandmother ordered coffee and a belgian waffle - she said it was very delicious. My daughter got the baby cakes kids meal, and she ate most of it. I made the mistake of ordering the chicken fried steak with mashed potatoes and corn on the side. The chicken fried steak was so tough as to be inedible (I took a couple bites and left the rest). The mashed potatoes had clearly been in that serving bowl since the morning. I took one bite and when I realized I was eating aged potatoes, I left the rest. The corn was the best thing on the plate. Needless to say when we got home I made myself a sandwich since I didn't really get lunch at the IHOP. *lol*\n\nAs I said, we've been to this location before, and they definitely do breakfast right (which makes sense given what an IHOP is). My daughter and grandmother were very satisfied with their meals. But stick with the breakfast menu. Don't venture anywhere near the non-breakfast menu. Then you should be fine. | 01
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New menus at ihop means higher prices! Wonderful. It seems that everything on the menu has gone up by at least $1.00 across the board. I had a Country Omelet with a side of Red Velvet Pancakes. The omelet was uninspired. It had no flavor whatsoever. Thank God for ketchup! The red velvet pancakes were chocolate pancakes with red food dye added into them. THey were brown on the outside & an odd shade of dark pink on the inside. They also were flavorless but they had some sickeningly sweet cream cheese flavored paste drizzled all over them. Then the stack was topped with whipped cream. Whipped cream? Really? Maybe that goes over well with children but for an adult its a little creepy. The accompanying dinner theater provided by other diners & the sweet tea were the highlights of the meal.\n\nThe other strange thing about iHop is that the food never comes out hot, only warm. I think the grills are just for show. I think that they warm everything in an Easy Bake oven under a 10watt bulb. | 01
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Cedric is our server. A nice polite young man. I ordered a breakfast sampler. The restaurant is absolutely packed this morning. The food was hot & delivered promptly. Cedric was a great server I'd be happy to have him serve us again. | 12
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(6/16/13) Its time to use my free birthday coupon. Argh, the menus have changed again. According to Spring the prices have gone up an average of 0.20 across the board. The new menus also are missing the side items for non breakfast foods. The pictures for each dish are closer to the ways that the dishes actually look rather than some corporate artist's fantasy.\n\nI had an omelet with red velvet pancakes & sweet tea. It was good, comfort food that hit the spot better than Red Robin did. | 12
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Food was very salty. I think I'm bout to have a heart attack. God took too long to come out and half our order was forgotten. Anyhoo I was so hungry I ignored the salty food and scarfed it down. There seasonal fruit contained 3 canned pineapples and 2 canned grapes. | 01
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Absolutely authentic Japanese grocery store in the town. Japanese food only! This is not a big store, but I can find almost 90% things I need to cook. I love their frozen fishes, variety choice at a reasonable price. I love their frozen tofu stuffs and frozen fish balls. I put these for my homemade hot pot. They also have some vegetables and snacks. They are at Westinghouse in Pineville, I just drive 5 more minutes after I take exit 65B. | 12
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I always go here for oil changes they are quick and cheap not to mention its the closest jiffy lube to my house. they also send great coupons via mail/email! and its not usually crowded. i love it. | 12
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I used to be in the industry and I know what my car does and does not need. They couldn't seem to get that, and kept trying to sell me crap. Over-priced, slow, very dirty, and an overall sketchy vibe. | 01
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\""Experienced better\"" per the two stars? Not really. They're all the same. This was my second time here. Second time after my other engine oil changer shop annoyed me for the last time, but that's another review. First time here was OK-good. This time? Wasn't impressed. Irritated actually. Why do all these automobile engine oil changeries want to sell me on the power steering fluid flush? Or the fuel system cleaner? Or the fuel system additive (\""improves fuel economy by 20%\"" whoaaaa)? Or a new air filter. The only thing they didn't want to do was flush my brake fluid. Guess it was OK? They drained the engine oil then brought me in and proceeded to walk me through 200 services they could perform. Everything for $460. All of this after I said the engine oil change was all that was necessary. The guy really didn't care and continued to read off the \""sales\"" screen. At one point I just about got into an argument with him when he started talking about change intervals. I \""learned\"" that the recommended change interval was 3000 miles (\""we don't go by months any more\"" noted!) if you drive in X conditions (stop & go traffic, cold starts, drag racing, etc.). Otherwise it was 7500 miles. Perfect. He then asked if I wanted to go with 3000 miles, 7500 miles or my own decision. Huh? I'm going to get my vehicle's oil changed whenever the hell I want, aren't I? I didn't understand why he was asking that or the reason. He couldn't explain why he was asking the question either. We went round and round for a few seconds then I just said 5000 miles and he entered it in the computer. After that he walked through the remaining 100 services they offered and then showed me my air filter. Apparently, with the amount of dust that is in there, my air filter is reducing my gas mileage by 1-2%. Who knew? All I know is a dirty filter is more affective at trapping particles than a clean filter. I passed on the filter change and all the services, paid the $46 and was on my way. He was kind enough to introduce me to his manager and walk me to my car. That was a little awkward though. And, I saw them do it to everyone before me, so I wasn't special. After I got in my vehicle I noticed the next change interval was 3000 miles from now...why did I tell him 5000 miles again?\n\nWhere am I going with this? I know what I want and I need. If I claim I know and I don't, then it is on me. If I tell you I only want an engine oil change then that is all I want. Simple as that.\n\nNot sure if I'll go back here. But then again, if I go to another place it'll be the same thing. | 01
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First time customer 5/10/213.\n\n They are not very through. Went in for an inspection and failed due a broken passenger mirror and weak wipers. I repaired the mirror at another location and they noticed my belts were split and cracking very badly. If it was not for the mirrors, they would have passed me and my car would have been in bad shape later down the road. I'm glad I did not get my oil changed there who knows what would have happened | 01
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I bought a number of items there. among them there was\n- 1 item off the floor it wasn't delivered on schedule no biggie\n- 1 entry door with transom ($500)\n- 1 custom window $1,200.\n\nThe style of the door and the transom didn't match, I called and was told \""that's what you ordered\"" . Really I asked for mismatched styles? I ordered for the lightest clearest low-e glass available, I got the dark type of glass that's recommended for Fla, Nm, Az etc. \"" That's what you ordered\"" was the response again. \n\nThey don't even bother to ask what was shipped or what you ordered, they don't want to know because CYA is the order of the day.\nThen when you go over your buyer's order you realize that regardless of the conversation you had with their salesperson the printed order is so vague that they could ship you anything at all and claim that's what you ordered. My contractor bought my siding there, it's an off-brand and the quality doesn't impress. \nReally shoddy practices\n\nI ordered the rest of the windows ( Andersen) from The Plywood Mart although they won't match these and they were more expensive, that shows how I feel about sponsoring this store again | 01
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Our country club recently hired the building company to install a rather large deck. After it was installed, several boards warped on the railing causing the dowels to fall out (dangerous) and the facia board all the way around warped. After MANY calls and emails they finally had someone show up only to say \""warping isn't covered\"". It arped after one month! They said they would fix it for additional money - $1200. I can promise you these people will NOT stand behind their work and if you can find another retailer/contractor, I highly recommend doing so. Do not do business with these people. | 01
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I agree with the 1 star here. It seems every time I'm in here I catch these guys when they have had a bad day. I'm in alot of businesses during the day and this has to be my least favorite one to go to. Not because of the product but the customer experience! | 01
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The Pineville Ice House is kinda crappy. There is no lobby. You walk in and you're in the ice rink, so there isn't a warm place to hang out or put on your skates. The ice is not great quality, and I've been pretty disappointed overall with my experiences there. If you're looking for a rink in Charlotte, check out the Extreme Ice Center. | 01
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The Pineville Icehouse is geared for hockey only. The public skate times are too short and too expensive. I tried renting skates, 3 pairs and no luck. The first pair had laces that were cobbled together from 2 different skates. The blades were dull and rounded over like an old butter knife. The second pair was better, but the left blade was bent to the right at a 10 degree angle making it impossible to skate. The last pair was a bit better, but wholly unusable. This wasn't just my experience, this was the experience of all 7 of us in the group. All the skates had been abused and hadn't seen a sharpener or any maintenance in quite some time. \n\nWe decided to stick with Extreme Ice in Indian Trail. It is a bit of a drive, but a professional operation start to finish. New skates, longer skate times and a pro shop that caters to other skaters, not just hockey. | 01
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With a good low rate of $7.50 for entry and $2.50 for skate rental this is arguably the best option for a first-time ice skater in the Charlotte area. The Pineville Ice House, as it is better known, is great fun with the kids, a group, family, for a birthday party and most other stuff you think of doing at your standard roller-rink except the kicker is that it's on ice!\n\nI've made it here a number of times including once with a big group for a [dangerous] game called broom ball. In broom ball, the players clad only in their everyday clothes and without ice skates, go out on the ice with a broom-like stick to swat at a ball until makes it into the other team's goal. All the while you spend most of your time trying not to throw yourself off balance with a misplaced swing and land yourself in the hospital with a concussion. But hey! This review isn't meant to trash ice skating. Only the futile and foolish game of broom ball.\n\nNonetheless, PIH is a good starting point for you up-and-coming figure skaters out there. The main advice I have is to just check their website as they have some oddly specific hours during which they are open to the public for skating. Watch out for the kids and remember to dress warm and always fall with closed hands or you'll take home less fingers than you brought. | 12
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The Winter Olympics inspired us to hit the ice rink. I'm no Michelle Kwan but I've been on the ice a time or two. This rink just didn't blow my mind. \n\nWe arrived right when the open skate time started (check their website for the schedule). The entry process is pretty simple. Walk to the building, pay your money ($10 for admission and skate rental) and grab your rental skates at the next window. \n\nThe negatives... I was disappointed by the ice quality and the rental skates. The surface of the ice was pretty rough and needed a serious resurfacing. The rental skates were extremely dull. Yes, I know that they are rentals but it would have been nice if the blades had a decent edge. I also wish that they would have set up some cones inside the rink. This would have provided better separation for general skaters (the people that just want to skate circles) from the more experienced/technical skaters (the people that want to spin and jump). I've been to rinks that used the cones and it provided a better experience for all skaters. It would have been helpful if all skaters were aware of skating etiquette... There were also a few times that I found myself having to dodge people going the wrong direction!! \n\nThe positives... They serve beer and wine!! If it wasn't so early in the day, I would have partaken. The employees that I interacted with seemed friendly enough. \n\nPineville Ice House doesn't have a lot of competition, which means they really don't need to change much to stay in business. If you live in Charlotte and you want to go ice skating this will probably be where you head. | 01
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I have lived all over the US and even globally and I can honestly say that in my opinion FairPoint is the WORST telephone company I have ever dealt with. I moved in 11/2009 and they are still holding my credit balance refund hostage. When I called to request information, the company says I need to have a court order or be an attorney to have access to my own account information!? When I pointed out that the latter applies, I was transferred to another department. Even the managers are rude, unkind and argumentative. They don't dispute that they owe me money just that they should actually pay it to me in any kind of a reasonable timeframe. When I had their actual phone and internet service, it was highly unreliable, too and the technicians were almost as \""nice\"" as the customer service people. If you live in an area where you have a choice, exercise that choice and go with a different company! | 01
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If there were a \""zero stars\"" rating, Fairmont would have MORE THAN earned it.\nThis company leveraged itself to the eyebrows to purchase the right to use Verizon's obsolete landline infrastructure; the hedge funds that now own it have steadfastly refused to upgrade that infrastructure, with resulting extended outages for business and residential customer throughout the region.\nWe've had our business DSL line for three years. In that time we haven't had 30 consecutive days of uninterrupted service. Their \""routing issues\"" have been daily, and their customer support structure is dysfunctional: the only thing they seem to have mastered is the \""I'm terribly sorry for you inconvenience\"" portion of their telephone script. \nSince their latest foray into union-busting here it has only become worse. We in Vermont very much hope that our public service regulators will go after this mountain of corporate grift will all guns blazing: we've had enough of southern corporate carpetbaggers making promises they are systemically incapable of delivering on. | 01
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My 97 year old mother who is blind moved from one room to another and the company said it would take a week to change the phone because it was a holiday. After the week was up they said the work order was extended a month because they had so much new business. I escalated the issue. The said they would get back to me within 48 hours. No response. Some company! | 01
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I was new in town and needed an eyebrow wax. I found the Spa at Ballantyne and decided to give it a try. Although I received a skewer of yummy pinneaple while I was waiting for my technician that was the highlight of my expereince. We got in the room and after what seemed like just two strips pulled off she said I was done. She didn't have a mirror in the room so she said I could use a metal bowl to try and see my reflection or we could go into the bathroom and she could tweeze and strays in there. Are you kidding?\nThis wouldnt have been so bad if it was super cheap, but the waxing was $20 and then they add automatic tip on there so it came to $24. There are many places less expensive or where you get more for your money. | 01
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I was so surprised as to the level of disappointment I experienced at this spa. My best friend and I (she flew in from NJ for a visit and we planned a girls' day) went to this spa for 1 hour massages, both of us choosing hot stone. We both have experienced this type and other kinds of massages in many different places, NJ, NY, California to name a few.\nHere are my main issues:\n1- we are greeted by a very nice woman who does not understand or speak English. We ask questions and we are answered 'yes' every time. When we asked about the spa pools (are they hot or cold water?) we get a 'yes'. I ask again, are they hot? We get a yes. SHe leaves and we touch the water and both pools are ice cold. We find the hot tub, figure it out ourselves and the jets, which do not move, are facing straight up, therefore making a huge mess and we can't sit in front of the jets to loosen up any muscles. It was a joke.\n2- the hallway from the pools to the locker room is so sterile, I thought I was in a hospital.\n3- my massage, was all about the stones. My very nice therapist added hot stones then removed them over and over again for 50 minutes. SHe didn't massage anything. I kept on waiting for the manipulation to start, thinking she was maybe warming me up and relaxing my muscles and she was going to start the actual massage any second. Then we were done. What the heck? My friend's massage included an actual massage.\n4- the tranquility room is an open space right off the showers. there is no tranquil anything about this 'room'. No soft lighting, no blankets (I was quite chilly), no anything to make me feel I was in a special place to enjoy my quiet time.\n5- the pleasure of this experience, and i use that term kindly, cost me a whopping $175. I haven't felt THIS ripped off in a very long time.\nIf you are used to a special experience and you feel you deserve to be pampered and be made to feel good, Do Not Go Here unless you don't care where your money goes. | 01
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UPDATE: I mailed a letter to the spa director with our list of complaints. I was surprised when I received a phone call from the director. He wanted to discuss our experience and promised that they were in a transition, updating the spa, etc. He refunded our money and offered us a massage at no cost so that we could be impressed and change our minds about this place. We were looking forward to a great experience, as promised and I fully planned on updating my rating here on Yelp.\n\nSo, I called last week to book our appointments only to find that the director is no longer with the spa. I left a message with the spa manager and after several days she has yet to return my call. I guess the good service left with the director. | 01
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UPDATE #2 - spoke with the new spa manager and she promises a great experience for my friend and me. I will update. | 01
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Update # 3...OK we went for our 'great experience'. It was ok. Massages themselves were good-to-great. Nothing else was improved. No follow-up from the manager considering the situation. I promise you that you can find something better to do with $175. | 01
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